CN113409126A - Maintenance order-splicing system based on AI artificial intelligence - Google Patents
Maintenance order-splicing system based on AI artificial intelligence Download PDFInfo
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- CN113409126A CN113409126A CN202110810322.2A CN202110810322A CN113409126A CN 113409126 A CN113409126 A CN 113409126A CN 202110810322 A CN202110810322 A CN 202110810322A CN 113409126 A CN113409126 A CN 113409126A
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- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0631—Item recommendations
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Abstract
The invention discloses a maintenance order combining system based on AI artificial intelligence, relates to the technical field of vehicle maintenance service, and solves the problems that in the conventional maintenance order combining system, the consumption habits and the capacity analysis of a vehicle owner have deviation, so that recommended commodities cannot well meet the consumption expectation of the vehicle owner and the final transaction rate is influenced. A maintenance order combining system based on AI artificial intelligence comprises a user system; the system is used for inputting maintenance information by a user, checking monitoring information, receiving commodity information and placing a bill for payment; a form-piecing system; the system is in data communication with a user system and is used for receiving the owner information and the model information of the vehicle and matching corresponding service grades and corresponding maintenance consumables; and the shopping guide system is used for generating order matching information and matching with a nearby entity service shop for the vehicle owner to select. The physical store position information matching module can match stores around the owner for the owner to select, so that the owner can maintain nearby, and time wasted in remote driving maintenance is greatly saved.
Description
Technical Field
The invention relates to the technical field of vehicle maintenance service, in particular to a maintenance order matching system based on AI artificial intelligence.
Background
In recent years, the Chinese automobile keeping amount is increased by more than 10% per year, and the Chinese automobile keeping amount breaks through 1.6 hundred million vehicles by the last half year of 2015, wherein 1.34 hundred million private vehicles and the after-market of automobiles reaches nearly 8000 hundred million RMB. For such a large and rapidly developing aftermarket of automobiles, it is obvious that the current automobile service does not keep pace with the development of the automobile industry.
Along with the rise of Internet and AI artificial intelligence, it is imperative to merge automobile maintenance service into AI artificial intelligence and Internet, through the addition of AI artificial intelligence, big data and Internet, can effectively promote automobile maintenance service.
For example, patent No. CN201620045760.9 discloses an internet-based maintenance service system. Comprises a client and a workshop part; the workshop part comprises a workshop, a lifting machine, a license plate recognition all-in-one machine, a monitoring system and a control system. The lifting machine, the license plate recognition all-in-one machine, the monitoring system and the control system are all installed in a workshop, and the control system is respectively connected with the license plate recognition all-in-one machine and the monitoring system through a local area network; the client is installed on the networked intelligent equipment and used for sending a vehicle maintenance request to the control system and receiving and checking maintenance progress information and monitoring videos sent by the control system; the invention solves the problems of client time waste and opaque service process in the existing automobile maintenance mode, reduces the waiting time of the client, ensures that the client can check the monitoring video in real time and know the whole maintenance process of the automobile, and greatly improves the service quality and the service efficiency of the automobile service industry.
The existing maintenance order-sharing system is poor in accuracy of commodity recommendation, intelligent optimization operation order-selection recommendation cannot be conducted according to the age of a vehicle owner, identity information, the consumption amount of a current period and the selling price of a vehicle, the consumption habit and capacity analysis of the vehicle owner is deviated, the recommended commodity cannot well meet the consumption expectation of the vehicle owner, the final transaction rate is affected, in addition, the social property is poor, sharing and communication among the vehicle owners are inconvenient, the use viscosity of the order-sharing system is not high, maintenance shop information cannot be displayed in real time, maintenance time cannot be reasonably arranged according to ranking information due to the fact that the vehicle owner cannot wait for a long time and the experience of maintenance service is reduced due to the fact that work pictures, vehicle flow information, reservation ranking and the like are included.
Disclosure of Invention
The invention aims to provide a maintenance order-sharing system based on AI artificial intelligence, which aims to solve the problem that the recommended commodity cannot better meet the consumption expectation of an owner and influence the final transaction rate due to deviation of consumption habits and capability analysis of the owner in the background art.
In order to achieve the purpose, the invention provides the following technical scheme: a maintenance order combining system based on AI artificial intelligence comprises a user system; the system is used for inputting maintenance information by a user, checking monitoring information, receiving commodity information and placing a bill for payment;
a form-piecing system; the system is in data communication with a user system and is used for receiving the information of the vehicle owner and the information of the vehicle type, matching the corresponding service level and the corresponding maintenance consumables, and matching the nearby vehicle owner and generating commodity connection and an order;
the shopping guide system is used for generating order matching information and matching with a nearby entity service shop for the owner to select, if the owner selects a 4S shop, the monitoring service is accessed and reservation information is provided, and if the 4S shop is not selected, the owner is reminded to make a call to contact a common service shop for reservation and maintenance;
maintaining the monitoring system; the system is used for collecting the pictures of the maintenance implemented by the 4S store and other related traffic flow information.
Further, the user system comprises
The input terminal can be a computer, a tablet and a mobile phone electronic device, and is used for inputting maintenance requirements and displaying commodity information, ordering payment, 4S shop monitoring information and traffic flow information;
the maintenance requirement sending module is used for sending a maintenance requirement to the order combining system through the maintenance requirement sending module by using the input terminal and sending vehicle type information and vehicle owner information incidentally;
and the commodity information receiving and payment ordering module is used for receiving the commodity connection of the order-sharing system, forming a payment connection vehicle supply main online payment ordering according to the commodity information selected by the user, and sending the payment information to the order-sharing system to form an order.
Further, the order-combining system comprises
The information matching module is used for matching vehicle maintenance items according to the vehicle type information, the vehicle owner information and the maintenance times and matching maintenance consumables of the vehicle;
the intelligent recommendation engine is used for intelligently calculating and determining the consumption level of the vehicle owner according to the selling price of the vehicle and the consumption amount of the current time of the vehicle owner, determining the maintenance service level and the price interval of the maintenance consumables, and finally generating and recommending the consumables suitable for the consumption capacity of the vehicle owner;
the information retrieval module is used for retrieving drivers of the same brand and the same model near the owner and independently establishing a driver group, the situation of the owner on the vehicle and the communication of maintenance services can be facilitated by establishing the driver group of the same model near the owner, and the entity service shop and the 4S shop are evaluated, so that the drivers can establish the sense of trust and the use viscosity of the maintenance order system through the communication, the owner is retained and the owner is promoted to continue to use the maintenance order system for maintenance, and the drivers in the same area and close to each other have natural sense of intimacy, can better promote the communication among the drivers, and can indirectly improve the good feeling of the owner on the maintenance order system;
the commodity connection module and the commodity order module are used for generating connection of purchased commodities according to order sharing information, generating commodity orders according to order placing information sent by a vehicle owner on the order placing module for payment, and the order sharing system is used for gathering the vehicle owner for multiple persons and then selling products for multiple persons in a low-price mode.
Further, the shopping guide system comprises
The shopping guide module is used for receiving and summarizing service level information maintained by a vehicle owner and commodity information selected from vehicle master and slave recommended consumables and sending the summarized information to the order combining module;
the order matching module is used for matching vehicle owners with the same maintenance consumption as the vehicle owners according to the service level of the vehicle owner maintenance and the selected consumables to perform combination order matching;
the physical store position information matching module is used for matching 4S stores and common franchised stores around the owner according to the position information of the owner, and the physical store position information matching module can be matched with the stores around the owner for the owner to select, so that the owner can maintain nearby, and the time wasted in remote driving maintenance is greatly saved.
Further, maintenance monitored control system includes the real time monitoring module for gather the inside real-time maintenance 'S of 4S shop work picture and real-time recording traffic information, wait for data, the car owner can know 4S' S work load and the flow of looking into the car in real time through the real time monitoring module, master reservation 'S working condition and experience and the ranking of reservation, the time of selecting to be close to oneself ranking goes to 4S shop, the time of waiting for the waste greatly reduces and selects to switch according to master maintenance craft' S quality, guarantee the maintenance quality of vehicle.
Compared with the prior art, the invention has the beneficial effects that:
1. according to the intelligent recommendation system and method, the services and the consumable items which accord with the consumption habits and abilities of the car owners can be accurately matched through the intelligent recommendation engine, accurate recommendation is carried out on products, the consumption expectation of the car owners is met to the maximum extent, and the maintenance transaction rate of the car owners is effectively improved;
2. according to the invention, the vehicle owner can conveniently communicate with the vehicle condition and the maintenance service by establishing the nearby vehicle owner group of the same vehicle type, and the entity service store and the 4S store are evaluated, so that the vehicle owners can establish the trust sense and the use viscosity of the maintenance order matching system through communication, the vehicle owners are retained and the vehicle owners are promoted to continuously utilize the maintenance order matching system to implement maintenance, and the vehicle owners in the same area and close to each other have natural affinity, can better promote the communication among the vehicle owners, and can indirectly promote the good perception of the vehicle owners to the maintenance order matching system;
3. the invention is characterized in that a plurality of persons gather the car owners together, and then the products are sold by a plurality of persons in a low-price mode, thus having stronger attraction to the car owners, the car owners can buy cheap maintenance service and can share with relatives and friends nearby, for merchants, more customers can be obtained, more money can be earned, the sales volume is effectively improved, and the operating profit is enlarged;
4. the physical store position information matching module can match stores around the owner for the owner to select, so that the owner can maintain nearby, and time wasted by remote driving maintenance is greatly saved;
5. according to the invention, a vehicle owner can know the 4S workload through the real-time monitoring module, and can check the flow of the vehicle, the working condition, experience and reserved ranking of a reservation master in real time, and select the time close to self ranking to go to the 4S shop, so that the time wasted in waiting is greatly reduced, and the selection is switched according to the quality of the skill of the maintenance master, and the maintenance quality of the vehicle is ensured.
Drawings
FIG. 1 is a flow chart of a form-piecing system of the present invention;
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments.
Two cases of successful maintenance by vehicle owner purchase through the billing system are described below:
case 1: vehicle owner submits maintenance requirement
1. When the maintenance date of the vehicle is close, the vehicle owner generates the intention of performing maintenance on the vehicle, the virtual key of the maintenance request is clicked through the input terminal, the maintenance request is sent to the maintenance request sending module, and the maintenance request sending module guides the vehicle owner to input vehicle information and identity information and collects and sends the information to the information matching module;
2. the information matching module matches maintenance items, services and maintenance consumables which are in accordance with the use of the vehicle through the vehicle information and the identity information of the vehicle owner, and sends matched maintenance information to the intelligent recommendation engine module;
3. the intelligent recommendation engine module determines the consumption capacity of the vehicle owner through the current consumption amount of the vehicle owner and the intelligent operation of the selling price of the vehicle, screens out the commodities which meet the price range of the consumption level of the vehicle owner from the matched maintenance service and maintenance consumables to share the vehicle owner selection, and sends the commodity information selected by the vehicle owner to the shopping guide module;
4. the information retrieval module retrieves the same vehicle friends with the same maintenance consumption according to the maintenance service and the maintenance consumables selected by the vehicle owner, automatically pulls the nearby vehicle friends into the communication group, and simultaneously sends the information of the vehicle friends with the same maintenance consumption to the shopping guide module;
5. the shopping guide module collects the maintenance commodity information selected by the vehicle owner and the searched driver information with the same maintenance consumption and sends the collected information to the order combining module;
6. the order combining module generates order combining information according to the driver information with the same maintenance consumption and sends the order combining information to the commodity information accepting module;
7. the commodity information acceptance and payment ordering module generates payment ordering according to the order combining information and is connected with a vehicle supplier for payment, and the payment information is sent to the order module;
8. the order module generates an order according to the payment information of the vehicle owner and sends the order to the physical store position information matching module;
9. the information matching module retrieves and matches a service shop shared owner selection close to the position of the owner according to the order information of the owner;
10. if a common member shop is selected, the system displays a shop telephone through the input terminal and prompts the owner to contact the shop by himself to complete maintenance.
Case 2: 1. when the maintenance date of the vehicle is close, the vehicle owner generates the intention of performing maintenance on the vehicle, the virtual key of the maintenance request is clicked through the input terminal, the maintenance request is sent to the maintenance request sending module, and the maintenance request sending module guides the vehicle owner to input vehicle information and identity information and collects and sends the information to the information matching module;
2. the information matching module matches maintenance items, services and maintenance consumables which are in accordance with the use of the vehicle through the vehicle information and the identity information of the vehicle owner, and sends matched maintenance information to the intelligent recommendation engine module;
3. the intelligent recommendation engine module determines the consumption capacity of the vehicle owner through the current consumption amount of the vehicle owner and the intelligent operation of the selling price of the vehicle, screens out the commodities which meet the price range of the consumption level of the vehicle owner from the matched maintenance service and maintenance consumables to share the vehicle owner selection, and sends the commodity information selected by the vehicle owner to the shopping guide module;
4. the information retrieval module retrieves the same vehicle friends with the same maintenance consumption according to the maintenance service and the maintenance consumables selected by the vehicle owner, automatically pulls the nearby vehicle friends into the communication group, and simultaneously sends the information of the vehicle friends with the same maintenance consumption to the shopping guide module;
5. the shopping guide module collects the maintenance commodity information selected by the owner of the vehicle and the searched driver information with the same maintenance consumption and sends the collected information to the order combining module;
6. the order combining module generates order combining information according to the driver information with the same maintenance consumption and sends the order combining information to the commodity information accepting module;
7. the commodity information acceptance and payment ordering module generates payment ordering according to the order combining information and is connected with a vehicle supplier for payment, and the payment information is sent to the order module;
8. the order module generates an order according to the payment information of the vehicle owner and sends the order to the physical store position information matching module;
9. the information matching module retrieves and matches a service shop shared owner selection close to the position of the owner according to the order information of the owner;
10. if the car owner selects the 4S shop, the real-time monitoring module is automatically accessed, the real-time monitoring module displays a working picture of real-time maintenance inside the 4S shop for the car owner through the input terminal, records traffic flow information and waiting data in real time, the car owner can know the 4S workload through the real-time monitoring information, and can check the flow of the car, the working condition of a reservation master and experience and the scheduling of the reservation in real time, and the car owner selects the time close to the scheduling of the car owner to go to the 4S shop to complete the maintenance.
It will be evident to those skilled in the art that the invention is not limited to the details of the foregoing illustrative embodiments, and that the present invention may be embodied in other specific forms without departing from the spirit or essential attributes thereof. The present embodiments are therefore to be considered in all respects as illustrative and not restrictive, the scope of the invention being indicated by the appended claims rather than by the foregoing description, and all changes which come within the meaning and range of equivalency of the claims are therefore intended to be embraced therein. Any reference sign in a claim should not be construed as limiting the claim concerned.
Claims (5)
1. The utility model provides a maintenance makeup system based on AI artificial intelligence which characterized in that: the maintenance order system comprises
A user system; the system is used for inputting maintenance information by a user, checking monitoring information, receiving commodity information and placing a bill for payment;
a form-piecing system; the system is in data communication with a user system and is used for receiving the information of the vehicle owner and the information of the vehicle type, matching the corresponding service level and the corresponding maintenance consumables, and matching the nearby vehicle owner and generating commodity connection and an order;
the shopping guide system is used for generating order matching information and matching with a nearby entity service shop for the owner to select, if the owner selects a 4S shop, the monitoring service is accessed and reservation information is provided, and if the 4S shop is not selected, the owner is reminded to make a call to contact a common service shop for reservation and maintenance;
maintaining the monitoring system; the system is used for collecting the pictures of the maintenance implemented by the 4S store and other related traffic flow information.
2. The AI artificial intelligence based maintenance orchestration system according to claim 1, wherein: the user system comprises
The input terminal can be a computer, a tablet and a mobile phone electronic device, and is used for inputting maintenance requirements and displaying commodity information, ordering payment, 4S shop monitoring information and traffic flow information;
the maintenance requirement sending module is used for sending a maintenance requirement to the order combining system through the maintenance requirement sending module by using the input terminal and sending vehicle type information and vehicle owner information incidentally;
and the commodity information receiving and payment ordering module is used for receiving the commodity connection of the order-sharing system, forming a payment connection vehicle supply main online payment ordering according to the commodity information selected by the user, and sending the payment information to the order-sharing system to form an order.
3. The AI artificial intelligence based maintenance orchestration system according to claim 1, wherein: the order-combining system comprises
The information matching module is used for matching vehicle maintenance items according to the vehicle type information, the vehicle owner information and the maintenance times and matching maintenance consumables of the vehicle;
the intelligent recommendation engine is used for intelligently calculating and determining the consumption level of the vehicle owner according to the selling price of the vehicle and the consumption amount of the current time of the vehicle owner, determining the service level of maintenance and the price interval of maintenance consumables and finally generating the consumables recommended to the consumption capacity of the vehicle owner;
the information retrieval module is used for retrieving drivers of the same brand and the same model near the owner and independently establishing a driver group;
and the commodity connection module and the commodity order module are used for generating connection for purchasing commodities according to the order sharing information and generating a commodity order according to the order placing information sent by the vehicle owner on the payment order placing module.
4. The AI artificial intelligence based maintenance orchestration system according to claim 1, wherein: the shopping guide system comprises
The shopping guide module is used for receiving and summarizing service level information maintained by a vehicle owner and commodity information selected from vehicle master and slave recommended consumables and sending the summarized information to the order combining module;
the order matching module is used for matching vehicle owners with the same maintenance consumption as the vehicle owners according to the service level of the vehicle owner maintenance and the selected consumables to perform combination order matching;
and the physical store position information matching module is used for matching the 4S stores and the common member stores around the owner according to the position information of the owner.
5. The AI artificial intelligence based maintenance orchestration system according to claim 1, wherein: the maintenance monitoring system comprises a real-time monitoring module and is used for collecting working pictures of real-time maintenance in the 4S shop, recording traffic flow information and waiting data in real time.
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| Application Number | Priority Date | Filing Date | Title |
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| CN202110810322.2A CN113409126A (en) | 2021-07-19 | 2021-07-19 | Maintenance order-splicing system based on AI artificial intelligence |
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| Application Number | Priority Date | Filing Date | Title |
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| CN202110810322.2A CN113409126A (en) | 2021-07-19 | 2021-07-19 | Maintenance order-splicing system based on AI artificial intelligence |
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| CN113409126A true CN113409126A (en) | 2021-09-17 |
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| CN202110810322.2A Withdrawn CN113409126A (en) | 2021-07-19 | 2021-07-19 | Maintenance order-splicing system based on AI artificial intelligence |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN117350713A (en) * | 2023-12-05 | 2024-01-05 | 东辉众创(成都)科技有限公司 | Vehicle maintenance order matching method, device, equipment and storage medium |
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2021
- 2021-07-19 CN CN202110810322.2A patent/CN113409126A/en not_active Withdrawn
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN117350713A (en) * | 2023-12-05 | 2024-01-05 | 东辉众创(成都)科技有限公司 | Vehicle maintenance order matching method, device, equipment and storage medium |
| CN117350713B (en) * | 2023-12-05 | 2024-02-06 | 东辉众创(成都)科技有限公司 | Vehicle maintenance order matching method, device, equipment and storage medium |
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Application publication date: 20210917 |
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