CN116320251A - Highway emergency command scheduling system for instant messaging - Google Patents
Highway emergency command scheduling system for instant messaging Download PDFInfo
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- H—ELECTRICITY
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- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N7/00—Television systems
- H04N7/14—Systems for two-way working
- H04N7/141—Systems for two-way working between two video terminals, e.g. videophone
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/07—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail characterised by the inclusion of specific contents
- H04L51/10—Multimedia information
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
- H04N21/20—Servers specifically adapted for the distribution of content, e.g. VOD servers; Operations thereof
- H04N21/21—Server components or server architectures
- H04N21/218—Source of audio or video content, e.g. local disk arrays
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- H—ELECTRICITY
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- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
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- H04N7/14—Systems for two-way working
- H04N7/141—Systems for two-way working between two video terminals, e.g. videophone
- H04N7/147—Communication arrangements, e.g. identifying the communication as a video-communication, intermediate storage of the signals
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Abstract
The invention provides a highway emergency command scheduling system for instant messaging, which comprises an event processing module, a plan module, an audio-video live broadcast module and a mobile phone APP module, wherein the event processing module is used for carrying out event receiving, event grading, plan linkage, event handling and ending archiving, the plan module is responsible for maintaining the processing plan of an event, the audio-video live broadcast module is responsible for instant audio-video communication between a monitoring center and a outfield person, and the mobile phone APP module is used as an outfield interaction terminal for transmitting the site condition to the event processing module and receiving instruction feedback of the event processing module. The system can cooperate with linkage multi-unit emergency treatment, accurately master the real situation of the site through the technology of audio and video fusion, and has strong expansibility.
Description
Technical Field
The invention relates to the field of intelligent roads, in particular to a road emergency command and dispatch system for instant messaging.
Background
According to the implementation scheme of implementing centralized monitoring work for the operation management of the advanced expressway by the Qinghai province traffic control group limited company, the centralized monitoring of the expressway is taken as a work key point by combining the requirements of documents such as the centralized monitoring of the talking on the advanced meeting of the expressway in the full province by the traffic control group.
Under the background of continuously emphasizing the importance of centralized monitoring of highways, higher requirements are put on the current highway emergency command and dispatch work. The existing emergency treatment process is mainly to report information and carry out emergency treatment through different units such as road administration, traffic police, maintenance and the like, so that resource sharing and collaborative treatment of a plurality of units cannot be achieved, the emergency treatment efficiency is low, meanwhile, a dispatcher can report on-site conditions only in a text mode, the real-time conditions of the site cannot be accurately mastered under the condition that images, videos and the like are not recognized, the smooth progress of the whole emergency command and dispatch flow is not facilitated, and the existing command and dispatch method has no effective recording and traceability capability on the whole event. In addition, the national emergency management part requires to notify a manager responsible person matched with the emergency level of a corresponding unit at the first time when encountering the emergency, the prior art can only match the personnel and notify the personnel through an intermediate link, the time delay of the intermediate link cannot meet the requirement of quick response of emergency management scheduling, precious emergency processing time is wasted, and the property lives of people suffer unnecessary loss.
Aiming at the situation, a highway emergency command and dispatch system which is more rapid in response, applies informatization means and has a three-dimensional communication structure and can be cooperatively treated by cross departments is urgently needed to be provided.
Disclosure of Invention
The invention provides an instant messaging highway emergency command scheduling system, which aims to solve the problems that the efficiency is low and the real situation of the site cannot be mastered in real time due to the fact that a plurality of unit resources cannot be shared and cooperatively processed in the conventional highway emergency command scheduling work.
The technical scheme of the invention is as follows:
the highway emergency command scheduling system is characterized by comprising a planning module, an event processing module, an audio and video live broadcast module and a mobile phone APP module, wherein the event processing module is respectively connected with the planning module, the audio and video live broadcast module and the mobile phone APP module, and the mobile phone APP module is also connected with the audio and video live broadcast module.
The scheme module comprises a scheme management module, an emergency team management module and a road equipment linkage management module, and is applied to a computer end on each of three levels of management levels of an expressway system, wherein the scheme management module is a module responsible for configuration and maintenance of a scheme, the configuration and maintenance of the scheme are carried out according to a five-way method, and the five-way method is used for configuring and maintaining the scheme from configuration information of five dimensions of a route section, a vehicle running direction, a pile number range, an event level and an event type; the emergency team management module is responsible for managing and maintaining emergency team information including traffic police, road administration and maintenance units; the road equipment linkage management module is responsible for managing and maintaining the information of the outfield road equipment to be controlled and directly controlling the information.
The event processing module is a processing module of the whole system, is applied to a computer end on each level in three-level management levels of the expressway system, is responsible for receiving and processing events and calling or commanding other modules of the system, and comprises an event receiving module, an event grading module, a plan linkage module, an event handling module and an event archiving module; the event receiving module is used for receiving event information through a mobile phone APP module or an external 12328 system and recording the event information, and also allowing the event to be automatically input through a video and telephone mode; the event grading module performs grading treatment on the receiving event according to the classification standard of the event grade dimension in the five-component method; the plan linkage module matches the plan by combining the report receiving event after calling the plan information of the plan module, the matching rule is carried out from five dimensions according to a five-way method, and the breadth and the depth of emergency management personnel needing to be directly notified are determined through the five dimensions; the event handling module dispatches the event to a mobile phone APP module of emergency management personnel of traffic police, road administration and maintenance units according to the plan matching result, and allows calling the audio/video live broadcast module to carry out auxiliary operation; the event archiving module is responsible for archiving and automatically storing after the processing of the receiving event is finished.
The audio and video live broadcast module is connected with the event processing module and the mobile phone APP module, provides a multiparty audio and video connection function between different terminals, and allows the event processing module and the mobile phone APP module to be called; the audio and video module provides an address book function, allows the address book to be maintained and updated, and the address book comprises all personnel information of different emergency teams.
The mobile phone APP module is applied to a mobile phone end of a traffic police, road administration and maintenance unit external field disposal person, is a mobile terminal module for interaction between the traffic police, road administration and maintenance unit external field disposal person and an event processing module of a monitoring center, and is responsible for transmitting site conditions to the event processing module and receiving instruction data of the event processing module through a mobile communication network, and an audio and video live broadcast module can be invoked in the process; the mobile phone APP module allows personalized functions to be provided for different emergency teams including traffic police, road administration and maintenance.
Preferably, the event processing module displays the occurrence position and the event handling state of the event in real time based on the GIS map and synchronizes to the mobile phone APP module.
Preferably, the three-level management level of the expressway system to which the event processing module and the plan module are applied refers to three-level management levels of an expressway province operation management center, an expressway branch operation management center, and a toll gate or tunnel management station.
Preferably, the fifth division method for maintaining the plans in the plan management module of the plan module specifically refers to that the event types are categories for sorting common expressway emergency events according to experience, the event levels are four-level event levels which are divided according to definition of national emergency management section files, the route sections refer to highway number information of all expressways, the driving direction refers to uplink and downlink directions, the pile number range refers to area information of the expressways, and different sizes of the pile number ranges are allowed according to actual conditions.
Preferably, the plan managed by the plan management module of the plan module includes a general plan and a sub plan, the general plan includes five dimensions of information including route section, vehicle direction, pile number range, event level, event type, the sub plan includes a collaborative plan and an outfield plan, the collaborative plan includes different unit information to be notified in the corresponding event handling process and different levels of personnel information of each unit, and the outfield plan includes outfield equipment information to be controlled in the corresponding event handling process.
Preferably, the emergency team information in the emergency team management module in the plan module includes unit information, personnel information, and responsible route section information.
Preferably, the audio-video live broadcast module allows the computer terminal to utilize the camera equipment with the voice input function externally connected with the USB3.0 interface to realize instant audio-video communication.
Preferably, the mobile phone APP module supports Android and IOS systems.
Preferably, the mobile phone APP module uploads the field information format to support the form of pictures, voice, video and manually inputting characters.
Preferably, the system allows different operation authorities to be configured for the computer end of the provincial operation management center, the branch operation management center and the tertiary management center of the toll station.
Preferably, the outfield road equipment in the road equipment linkage management module of the plan module comprises an information board and a broadcast.
The beneficial effects of the invention are as follows:
the invention provides a highway emergency command scheduling system for instant messaging, which comprises an event processing module, a plan module, an audio-video live broadcast module and a mobile phone APP module, wherein the event processing module is used for carrying out event receiving, event grading, plan linkage, event handling and ending archiving, the plan module is responsible for maintaining the processing plan of an event, the audio-video live broadcast module is responsible for monitoring the instant audio-video call between a center and a outfield personnel, and the mobile phone APP module is used as an outfield interaction terminal of a traffic police, a road administration and maintenance unit to transmit the site condition to the event processing module and receive the instruction feedback of the event processing module. The modules are connected or interacted to realize the instant communication function of the highway emergency command and dispatch system.
The system is arranged at the computer end of each level in the three-level management levels of the expressway, so that the highway emergency command and dispatch system can be fully covered in each level, each link and each main body, and the efficiency of processing the expressway emergency event in each level of the expressway system is enhanced. The system plan module creatively uses the plan configuration and matching rules of the five-way method, namely five dimensions of an event grade (grading), an event type (sorting), a route section (branching section), a vehicle running direction (ascending and descending) and a pile number range (dividing region) to describe characteristics of the plan so as to configure the plan, and when an emergency occurs, the plan module is called by the event processing module to match the overall plan with a sub plan, the five dimensions of the five-way method are matched with related units of corresponding traffic police, road administration, maintenance and the like, the notification breadth is determined, the order receiving is directly pushed on a mobile phone APP of a corresponding person, the problem that the efficiency is not high when a plurality of departments of the emergency command scheduling work together at present is solved, meanwhile, the file requirement of the emergency management part at present respectively has corresponding unit responsible persons under different emergency event grades, the system can divide the grade of the personnel needing to be notified according to the event grade dimension in the five-way, determine the depth of the corresponding person, the corresponding person can meet the requirement of the emergency scheduling work, and the current command scheduling information can be directly sent to the corresponding person, and the corresponding time is delayed, and the notification efficiency is improved, and the notification process is directly sent to the corresponding time-delay person.
The system can be applied to the computer end on each level in the three-level management levels of the expressway system, preferably, different operation authorities can be given to different management levels, so that information among different management levels of the expressway system is synchronous. In addition, the system audio and video live broadcast module is connected with the event processing module and the mobile phone APP module, and the on-site situation can be transmitted in real time through videos, so that a dispatcher can accurately grasp the on-site information of the event in real time, the whole event processing process is transparent, and the quality and the efficiency of highway emergency command and dispatch are improved. In summary, the three-dimensional structure of the system reduces intermediate links from multiple aspects and ensures the instantaneity of information intercommunication, so that the management of highway emergency command and dispatch work is enhanced.
Drawings
Fig. 1 is an overall architecture diagram of the highway emergency command and dispatch system for instant messaging according to the present invention.
Fig. 2 is an emergency plan design drawing of the plan module five-way method of the highway emergency command and dispatch system of the invention.
Fig. 3 is an event processing flow chart of the highway emergency command and dispatch system for instant messaging according to the present invention.
Detailed Description
The present invention will be described below with reference to the accompanying drawings.
The invention relates to a highway emergency command scheduling system for instant messaging, the whole structure diagram of the system is shown in figure 1, and the system is an emergency command scheduling system based on a RIA (radio resource locator) technology B/S (browser/Server) structure, and the system comprises an event processing module, a plan module, an audio/video live broadcast module and a mobile phone APP module, wherein the event processing module is respectively connected with the plan module, the audio/video live broadcast module and the mobile phone APP module, and the mobile phone APP module is also connected with the audio/video processing module.
The event processing module is a core processing module of the whole system, is applied to a computer end, is responsible for receiving and processing events and calling or commanding other modules of the system, and is specifically responsible for event receiving, event grading, plan linkage, event handling and ending archiving; the event receiving and reporting function is that an event processing module reports an event and records event information through a mobile phone APP module, and the event is allowed to be automatically input through a video and telephone mode; the event grading function means that an event processing module performs grading treatment on the obtained event according to the definition of a four-level event of the national emergency management part; the plan linkage function refers to that an event processing module automatically matches a plan through calling the plan module; the event handling function refers to that an event processing module dispatches events to a mobile phone APP module of a corresponding unit according to a plan matching result, and allows an audio and video live broadcast module to be called for auxiliary operation; the end archiving function refers to that the event processing module archives and automatically stores after event processing is ended.
The plan management module comprises a plan management module, an emergency team management module and a road equipment linkage management module, and is applied to a computer end, and is a module responsible for configuration and maintenance of a plan; the emergency team management module is responsible for managing and maintaining emergency team information including traffic police, road administration and maintenance units; the road equipment linkage management module is responsible for managing and maintaining the information of the outfield road equipment needing to be controlled.
The audio and video live broadcast module is connected with the event processing module and the mobile phone APP module, provides a multiparty audio and video connection function between different terminals, and allows the event processing module and the mobile phone APP module to be called; the audio and video module provides an address book function, allows the address book to be maintained and updated, and the address book comprises all personnel information of different emergency teams.
The mobile phone APP module is applied to a mobile phone end, is a mobile terminal module for interaction between an outfield disposal person and an event processing module of a monitoring center, and is responsible for transmitting the site situation to the event processing module and receiving instruction feedback of the event processing module, and an audio and video live broadcast module can be invoked in the process; the mobile phone APP module allows personalized functions to be provided for different emergency teams including traffic police, road administration and maintenance.
Preferably, the event processing module displays the occurrence position and the event handling state of the event in real time based on the GIS map and synchronizes to the mobile phone APP module.
Preferably, the plan of the plan module includes a general plan and a sub-plan, the sub-plan includes a collaborative plan and an outfield plan, the collaborative plan includes related unit information and personnel information, and the outfield plan includes outfield equipment information to be controlled.
Preferably, the plan management module in the plan module maintains the plan information according to a five-way method, namely five dimensions of route section, vehicle direction, pile number range, event level and event type.
Preferably, the emergency team information in the emergency team management module in the plan module includes, but is not limited to, unit information, personnel information, and responsible route section information.
Preferably, the audio-video live broadcast module allows the computer terminal to utilize the camera equipment with the voice input function externally connected with the USB3.0 interface to realize instant audio-video communication.
Preferably, the mobile phone APP module uploads the field information format to support the form of pictures, voice, video and manually inputting characters.
In the following we describe the handling of emergency events by the system in a specific embodiment, the handling is shown in fig. 2.
1. Event receiving: the branch management center can automatically input events through videos and telephones, can also receive events in jurisdictions through 12328 or mobile phone APP, synchronously submits the events to the road-saving network center, finally displays the events based on a GIS map, and is convenient for monitoring personnel to intuitively follow up the events. And displaying the occurrence position, the event disposal state and the like of the event in real time based on the GIS map.
2. Event grading: the event processing module in the system carries out grading treatment on each event, and the I, II, III, IV grades of the events are distinguished according to the definition of the files in the national emergency management department, so that different subsequent treatments can be carried out on different grades.
3. And (3) scheme linkage: and the system event processing module automatically performs matching of preset plans in the plan module according to the detailed information of the event, and automatically executes related plan linkage after starting the plans, such as notifying related units and issuing induction equipment. The plan is characterized in that a plan module is used for maintaining plan information according to a five-way method (route section, vehicle direction, pile number range, event level and event type), and the plan is divided into a general plan and a sub-plan, wherein the sub-plan comprises a collaborative plan and an outfield plan. The collaborative scheme contains relevant unit information and personnel information, and the outfield scheme contains outfield equipment information to be controlled.
4. Event handling: the event processing module in the system selectively dispatches the event to units such as traffic police, road administration, maintenance and the like according to the event condition. The unit information is preset information in an emergency team management module in a plan module, and the emergency team information of each branch company area can be managed and maintained by the emergency team management module, wherein the unit information comprises unit information such as traffic police, road administration, maintenance and the like, personnel information, responsible route section information and the like. After each unit receives the order through the mobile phone APP, the whole event processing process can be followed by utilizing the mobile phone APP. The mobile phone APP module has a special function of obstacle clearing and rescue for maintenance personnel, and after the maintenance personnel receives an event processing list sent by the monitoring center, the maintenance personnel carries out dispatching, departure, arrival, treatment and ending processing, and the whole processing process can manually input processing content and can also upload pictures, voice and video as processing basis; the traffic police personnel has the special function of a traffic police work order, can receive an event processing order sent by a monitoring center and then carry out continuous report and final report processing, and the whole processing process can be manually input with processing contents, and can also upload pictures, voice and video as processing basis; the road administration personnel also has the special function of the road administration work order, can receive the event processing order sent by the monitoring center, then carry out the continuous report and final report processing, and the whole processing process can manually input the processing content, and can also upload pictures, voice and video as the processing basis. The mobile phone APP module of the system reserves video, picture and recording data in the processing process at any time in the processing process and synchronizes the video, picture and recording data to a branch management center and a provincial center platform in real time. In the processing process, the system can realize real-time communication between the outfield personnel and the outfield personnel or the monitoring personnel through the audio-video live broadcast module, the audio-video live broadcast module lists information of all personnel in advance according to an organization, and audio-video live broadcast and voice communication can be carried out after the audio-video live broadcast module is selected when in use. The user can also autonomously select the corresponding personnel to establish group chat, can share the messages in the group, can send text, pictures, voice and video contents, and can simultaneously carry out multi-person audio/video live broadcast and voice conversation of the personnel in the group.
5. Treatment is completed: after the processing of the outfield personnel is finished, the feedback result is carried out on the mobile phone APP module and is synchronized to an event processing module of the system, the event processing module carries out the final report processing on the event, and the corresponding outfield equipment is recovered.
6. End archiving: the system event processing module files the event, automatically keeps a history record and is convenient for tracing the event subsequently.
We illustrate the operation of the system of the present invention in two specific embodiments.
1. At a certain section-up-K1840+300 of a certain high-speed, IV-level emergency-throwing object occurs
1) Information of emergency plan
The overall plan is: certain high speed certain road section-throwing object-IV level-upward-K1800-K1850
Collaborative protocol: the short message informs a certain maintenance team personnel, a branch company responsible person and a road network center responsible person
Outfield planning: the two information boards behind the forward road section release the following contents: front throwing things, please slow down and slow down
2) Description of the Emergency handling procedure
(1) Event receiving: the event receiving module in the event processing module is responsible for receiving the emergency event, and in the embodiment, a monitoring person in a management center of a branch company discovers that a throwing event occurs at an uplink K1840+300 of a certain high-speed certain road section in daily video round inspection, and immediately uses the system for carrying out emergency event filling and recording. After the data is stored, the corresponding event information is uniformly displayed on a system platform in the whole province and a GIS map of the mobile phone APP, so that the road network center and all related personnel can be conveniently checked.
(2) Event grading: the event grading module in the event processing module is responsible for grading the emergency, and in this embodiment, the on-duty leader of a company management center grades the event grade to IV according to the definition of the files in the department.
(3) And (3) scheme linkage: in this embodiment, after the emergency is rated, the system describes the plan according to the rule of five-dimensional feature information, namely, according to the rule of five-division method, the system describes the plan according to the event grade (rating) of IV, the event type (classification) of casting, the route section (branching section) of a certain high-speed section, the vehicle direction (branching section) of an uplink, the pile number range (branching region) of K1840+300, and the matching of the corresponding emergency plan is in the range of K1800-K1850, namely, the matching of the plan information is completed rapidly and accurately. After a monitor of a management center of a branch office clicks on "start plan", the system automatically sends event information to related personnel in the collaborative plan in a short message mode, for example: certain maintenance team personnel, branch office responsible personnel and road network center responsible personnel. Simultaneously executing an outfield planning, and publishing contents on two information boards behind the accident section are as follows: "forward throwing things, please slow down.
(4) Event handling: the event handling module in the event processing module is responsible for handling the event according to the preset linkage result, and in the embodiment, a monitoring person in a management center of a branch office dispatches an obstacle clearing rescue list to a team leader of a corresponding high-speed maintenance team on duty; after receiving the dispatch prompt on the cell phone APP of the team leader of the maintenance team, arranging the sweeper and corresponding obstacle clearing personnel according to the specific information of the event. After the obstacle clearing personnel receives the dispatch task of the team leader of the maintenance team through the mobile phone APP, the obstacle clearing personnel can quickly catch up to the place of occurrence through the navigation of the mobile phone APP to carry out cleaning work, and meanwhile, the mobile phone APP is used for recording related photos and records of things, events and postmortem in the cleaning process.
(5) Treatment is completed: and a certain branch office management center monitor can pay attention to the processing process and progress of the event in real time through the system, and after all related personnel are processed, the certain branch office management center monitor performs final report processing. All the changed offsite device information is restored at the same time.
(6) End archiving: the event archiving module in the event processing module is responsible for archiving and storing the events after the handling is completed, in this embodiment, a certain branch management center monitor archives the events, and meanwhile, the event information removes the display of the event information on the system platform of the whole province and the GIS map of the mobile phone APP.
2. At a certain road section-downlink-K1902+500 of a certain high speed, a III-level emergency event-traffic accident occurs
1) Information of emergency plan
The overall plan is: certain high-speed certain road section-traffic accident-III level-descending-K1900-K1920
Collaborative protocol: the short message informs a certain traffic police team personnel, a certain administrative team personnel, a certain maintenance team personnel, a head office management leader, a branch office responsible person, a road network center responsible person and related department responsible persons.
Outfield planning: the two information boards behind the forward road section release the following contents: forward accident, slow down and go slowly
2) Description of the Emergency handling procedure
(1) Event receiving: the event receiving module in the event processing module is responsible for receiving the emergency, in this embodiment, the 12328 customer service center receives the telephone call of the driver and the passenger and recourses, the 12328 system automatically pushes related information to the system, after receiving the emergency, the road network center automatically distributes the corresponding emergency to a branch management center according to the jurisdiction of the road section, and after receiving the emergency, a monitor in the branch management center verifies the event. After verification and storage are completed, the corresponding event information is uniformly displayed on a system platform in the whole province and a GIS map of the mobile phone APP, so that the road network center and all related personnel can be conveniently checked.
(2) Event grading: the event grading module in the event processing module is responsible for grading the emergency, and in the embodiment, after the emergency is submitted by a management center of a branch office, the event grade is graded to be grade III by a duty leader of a road network center according to the definition of the file in the department.
(3) And (3) scheme linkage: in this embodiment, after the emergency is ranked, the system automatically describes the pre-plan according to the rule of five-division method, according to the rule of event grade (grading) being grade III, event type (classification) being traffic accident, route section (branching section) being a certain high-speed certain section, vehicle direction (branching up and down) being descending, pile number range (branching region) being k1902+500, and the pre-plan being in the range of K1900-K1920, and the corresponding emergency pre-plan being "certain high-speed certain section-traffic accident-grade III-descending-K1900-K1920", namely, feature information of five dimensions, thereby completing configuration and matching of pre-plan information rapidly and accurately. After a monitor of a management center of a branch office clicks on "start plan", the system automatically sends event information to related personnel in the collaborative plan in a short message mode, for example: a certain traffic police team personnel, a certain road administration team personnel, a certain maintenance team personnel, a head office branch leader, a branch office responsible person, a road network center responsible person and related department responsible persons. Simultaneously executing an outfield planning, and publishing contents on two information boards behind the accident section are as follows: "forward accident, slow down and slow down".
(4) Event handling: the event handling module in the event handling module is responsible for handling the event according to the preset linkage result, in the embodiment, a certain branch management center monitor dispatches a handling sheet of the emergency to a certain high-speed traffic police team personnel near the place of the emergency according to the actual condition of the emergency, the corresponding personnel arrive at the site for handling after receiving the sheet through the mobile phone APP, and meanwhile, continuous report and final report information in the handling process are recorded through the mobile phone APP; the event needs to be managed to the scene at the same time, so that a monitoring staff of a management center of a branch office dispatches a processing list of the emergency to a staff of a highway administrative team near the scene, the corresponding staff goes to the scene for processing after receiving the list through a mobile phone APP, and meanwhile, continuous report and final report information in the processing process are recorded through the mobile phone APP; the event also requires the arrival of an obstacle-removing rescue worker, and a monitoring person in a management center of a branch company sends an obstacle-removing rescue list to a corresponding team leader of a high-speed maintenance team; after receiving the dispatch prompt on the mobile phone APP, the maintenance team leader arranges the sweeper, the rescue vehicle and corresponding rescue workers according to the specific information of the event. After receiving the dispatch task of the team leader of the maintenance team through the mobile phone APP, the rescue workers can quickly catch up to the place of occurrence through the navigation of the mobile phone APP to clean, and meanwhile, record related photos and records of things, events and postmortem in the cleaning process through the mobile phone APP. During the course of the entire event processing procedure, after the head office, road network center responsible person and related department responsible person receive the short message notification, the system can go to a road network center monitoring hall; after receiving the short message notification, the principal of the branch office can go to a monitoring hall of a branch office management center; the road network center monitoring hall, the branch company management center monitoring hall and on-site disposal personnel can conduct real-time multiparty connection through audio and video live broadcast, and can conduct more visual and more convenient remote command and understand on-site conditions.
(5) Treatment is completed: the road network center and a certain branch office management center monitor can pay attention to the processing process and progress of the event in real time through the system, and after all related personnel are disposed, the certain branch office management center monitor performs final report processing. All the changed offsite device information is restored at the same time.
(6) End archiving: the event archiving module in the event processing module is responsible for archiving and storing the events after the handling is completed, in this embodiment, a certain branch management center monitor archives the events, and meanwhile, the event information removes the display of the event information on the system platform of the whole province and the GIS map of the mobile phone APP.
It should be noted that the above-described embodiments will enable those skilled in the art to more fully understand the invention, but do not limit it in any way. Therefore, although the present invention has been described in detail with reference to the drawings and examples, it will be understood by those skilled in the art that the present invention may be modified or equivalent, and in all cases, all technical solutions and modifications which do not depart from the spirit and scope of the present invention are intended to be included in the scope of the present invention.
Claims (11)
1. The highway emergency command scheduling system is characterized by comprising a planning module, an event processing module, an audio and video live broadcast module and a mobile phone APP module, wherein the event processing module is respectively connected with the planning module, the audio and video live broadcast module and the mobile phone APP module, and the mobile phone APP module is also connected with the audio and video live broadcast module;
the scheme module comprises a scheme management module, an emergency team management module and a road equipment linkage management module, and is applied to a computer end on each of three levels of management levels of an expressway system, wherein the scheme management module is a module responsible for configuration and maintenance of a scheme, the configuration and maintenance of the scheme are carried out according to a five-way method, and the five-way method is used for configuring and maintaining the scheme from configuration information of five dimensions of a route section, a vehicle running direction, a pile number range, an event level and an event type; the emergency team management module is responsible for managing and maintaining emergency team information including traffic police, road administration and maintenance units; the road equipment linkage management module is responsible for managing and maintaining the information of the outfield road equipment to be controlled and directly controlling the information;
the event processing module is a processing module of the whole system, is applied to a computer end on each level in three-level management levels of the expressway system, is responsible for receiving and processing events and calling or commanding other modules of the system, and comprises an event receiving module, an event grading module, a plan linkage module, an event handling module and an event archiving module; the event receiving module is used for receiving event information through a mobile phone APP module or an external 12328 system and recording the event information, and also allowing the event to be automatically input through a video and telephone mode; the event grading module performs grading treatment on the receiving event according to the classification standard of the event grade dimension in the five-component method; the plan linkage module matches the plan by combining the report receiving event after calling the plan information of the plan module, the matching rule is carried out from five dimensions according to a five-way method, and the breadth and the depth of emergency management personnel needing to be directly notified are determined through the five dimensions; the event handling module dispatches the event to a mobile phone APP module of emergency management personnel of traffic police, road administration and maintenance units according to the plan matching result, and allows calling the audio/video live broadcast module to carry out auxiliary operation; the event archiving module is responsible for archiving and automatically storing after the processing of the receiving event is finished;
the audio and video live broadcast module is connected with the event processing module and the mobile phone APP module, provides a multiparty audio and video connection function between different terminals, and allows the event processing module and the mobile phone APP module to be called; the audio and video module provides an address book function, allows the address book to be maintained and updated, and the address book comprises all personnel information of different emergency teams;
the mobile phone APP module is applied to a mobile phone end of a traffic police, road administration and maintenance unit external field disposal person, is a mobile terminal module for interaction between the traffic police, road administration and maintenance unit external field disposal person and an event processing module of a monitoring center, and is responsible for transmitting site conditions to the event processing module and receiving instruction data of the event processing module through a mobile communication network, and an audio and video live broadcast module can be invoked in the process; the mobile phone APP module allows personalized functions to be provided for different emergency teams including traffic police, road administration and maintenance.
2. The system of claim 1, wherein the event processing module displays the occurrence position and the event disposition state of the event in real time based on a GIS map and synchronizes to the mobile phone APP module.
3. The highway emergency command and dispatch system according to claim 1 or 2, wherein the three-level management level of the highway system to which the event processing module and the plan module are applied is a three-level management level of a highway province operation management center, a highway branch operation management center, and a toll station or tunnel management center.
4. The highway emergency command and dispatch system according to claim 1 or 2, wherein the five-way method for maintaining the plans in the plan management module of the plan module is specifically that the event types are categories for sorting common highway emergency events according to experience, the event levels are four-level event levels which are separated according to the definition of the national emergency management part file, the route sections are highway number information of all highways, the vehicle traveling direction is the uplink and downlink directions, the pile number range is the regional information of the highways, and the pile number range is allowed to be different in size according to the actual situation.
5. The highway emergency command scheduling system according to claim 1 or 2, wherein the plan managed by the plan management module of the plan module includes a general plan and a sub-plan, the general plan includes five dimensions of information including route section, vehicle direction, pile number range, event level, event type, the sub-plan includes a collaborative plan and an outfield plan, the collaborative plan includes different unit information to be notified in the event handling process and different levels of personnel information of each unit, and the outfield plan includes outfield equipment information to be controlled in the event handling process.
6. The highway emergency command and dispatch system according to claim 1 or 2, wherein the emergency team information in the emergency team management module in the plan module includes unit information, personnel information and responsible route section information.
7. The highway emergency command and dispatch system according to claim 1 or 2, wherein the audio/video live broadcast module allows the computer to use the camera device with the voice input function externally connected to the USB3.0 interface to make an audio/video call.
8. The highway emergency command and dispatch system for instant messaging according to claim 1 or 2, wherein the mobile phone APP module supports Android and IOS systems.
9. The system according to claim 1 or 2, wherein the mobile phone APP module uploads field information in a format that supports the form of pictures, voice, video, and manually entered text.
10. The highway emergency command and dispatch system according to claim 1 or 2, wherein the system allows different operation authorities to be configured for the computer end of the provincial operation management center, the branch operation management center and the tertiary management center of the toll station.
11. The highway emergency command and dispatch system according to claim 1 or 2, wherein the outfield road equipment in the road equipment linkage management module of the plan module comprises an information board and a broadcast.
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