CN116152976A - Hotel self-help check-in and guiding system for integrated management - Google Patents

Hotel self-help check-in and guiding system for integrated management Download PDF

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Publication number
CN116152976A
CN116152976A CN202211588359.6A CN202211588359A CN116152976A CN 116152976 A CN116152976 A CN 116152976A CN 202211588359 A CN202211588359 A CN 202211588359A CN 116152976 A CN116152976 A CN 116152976A
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Prior art keywords
check
information
rfid reader
writer
room
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高伟
江兴
杨成栋
张洪洲
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Suzhou Langjietong Intelligent Technology Co ltd
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Suzhou Langjietong Intelligent Technology Co ltd
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    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C9/00Individual registration on entry or exit
    • G07C9/20Individual registration on entry or exit involving the use of a pass
    • G07C9/27Individual registration on entry or exit involving the use of a pass with central registration
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/12Hotels or restaurants
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06VIMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
    • G06V40/00Recognition of biometric, human-related or animal-related patterns in image or video data
    • G06V40/10Human or animal bodies, e.g. vehicle occupants or pedestrians; Body parts, e.g. hands
    • G06V40/16Human faces, e.g. facial parts, sketches or expressions

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  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Physics & Mathematics (AREA)
  • Tourism & Hospitality (AREA)
  • Theoretical Computer Science (AREA)
  • Health & Medical Sciences (AREA)
  • General Health & Medical Sciences (AREA)
  • Oral & Maxillofacial Surgery (AREA)
  • Multimedia (AREA)
  • Human Computer Interaction (AREA)
  • Economics (AREA)
  • Human Resources & Organizations (AREA)
  • Marketing (AREA)
  • Primary Health Care (AREA)
  • Strategic Management (AREA)
  • General Business, Economics & Management (AREA)
  • Elevator Control (AREA)
  • Indicating And Signalling Devices For Elevators (AREA)

Abstract

The invention discloses a hotel self-help check-in and guiding system with integrated management, which comprises: the elevator guiding module comprises an elevator control unit and a second RFID reader-writer, wherein the second RFID reader-writer is used for identifying an identity identification tag, and the elevator control unit is used for controlling an elevator to run to a corresponding floor according to the information of a room for entering; the corridor guide module comprises a third RFID reader-writer, a guide lamp and a lamp control unit, wherein the third RFID reader-writer is used for identifying the identity identification tag, and the lamp control unit is used for controlling the guide lamp on the wall of the corridor of the hotel to be lighted from the elevator entrance to the room according to the room information. Compared with the prior art, the self-help check-in and check-in room guiding function is integrated, the self-help check-in and check-in room guiding integrated management is realized, and check-in staff can check in hotels quickly.

Description

Hotel self-help check-in and guiding system for integrated management
Technical Field
The invention relates to the technical field of hotel check-in systems, in particular to a hotel self-help check-in and guiding system with integrated management.
Background
In hotel management, a self-service check-in management system is generally adopted in order to improve check-in efficiency, save check-in time and reduce workload of hotel staff. As disclosed in chinese patent CN201920650702.2, a self-service hotel check-in management system based on face recognition comprises a hotel check-in management system, a face recognition ladder control system and an intelligent gate control system; the hotel check-in management system comprises a hotel terminal, a cloud end and a self-help check-in integrated machine, wherein the cloud end is respectively connected with the hotel terminal and the self-help check-in integrated machine; the self-service check-in integrated machine comprises a first central processing unit which is respectively connected with a face recognition module, an online payment module, an elevator entrance guard card read-write module and a first memory; the elevator entrance guard card read-write module is used for selecting and registering the partnership on the elevator entrance guard card read-write module when a plurality of people get together to accompany different floors, and acquiring the floor information of the partnership to generate the elevator entrance guard card.
In the existing hotel check-in management system, after check-in, check-in personnel are simply given an access control card. The access control card limits the floor permission, so that the resident can find the floor corresponding to the resident room, but the resident can find the resident room more difficult due to the lack of guidance for the resident to find the resident room.
Disclosure of Invention
The invention aims at: the hotel self-help check-in and guide system integrates the functions of self-help check-in and check-in room guide, realizes the integrated management of self-help check-in and check-in room guide, and is convenient for check-in staff to check in the hotel quickly.
In order to achieve the above purpose, the present invention adopts the following technical scheme: a hotel self-check-in and guidance system of integrated management, comprising:
the check-in management module comprises an information storage unit, a check-in management unit and a first RFID reader-writer, wherein the information storage unit is used for storing reservation registration information of check-in personnel, the reservation registration information comprises check-in personnel identity information, check-in room information, check-in time information and a contact phone, the check-in management unit is connected with a first face recognition device, the first face recognition device is used for acquiring face images and acquiring personnel identity information, the check-in management unit is used for acquiring the reservation registration information stored by the information storage unit according to the personnel identity information, and the first RFID reader-writer writes the reservation registration information acquired by the check-in management unit into an RFID label to generate an identity recognition label;
the elevator guiding module comprises an elevator control unit and a second RFID reader-writer, the second RFID reader-writer is arranged in the elevator, the second RFID reader-writer is used for identifying an identity identification tag and acquiring information of a living room, and the elevator control unit is used for controlling the elevator to run to a corresponding floor according to the information of the living room;
the corridor guide module comprises a third RFID reader-writer, guide lamps and a lamp control unit, wherein the third RFID reader-writer is arranged in a corridor at an elevator entrance, the third RFID reader-writer is used for identifying an identity identification tag to acquire information of a room to be checked, a plurality of guide lamps are arranged on the wall of the corridor of the hotel, and the lamp control unit is used for controlling the guide lamps on the wall of the corridor of the hotel to be lightened from the elevator entrance to the room to be checked according to the information of the room to be checked;
the room entrance guard module comprises an entrance guard processing unit and a second face recognition device, wherein the entrance guard processing unit is used for acquiring reservation registration information of an entering person from the information storage unit, and the second face recognition device is used for acquiring face images and acquiring person identity information.
As a further description of the above technical solution:
the corridor guiding module further comprises a voice prompt unit, wherein the voice prompt unit is used for sending out voice prompts according to the information of the living room acquired by the third RFID reader-writer.
As a further description of the above technical solution:
the lamp control unit comprises a single control mode, a multi-person same-direction control mode and a multi-person different-direction control mode, and is switched among the single control mode, the multi-person same-direction control mode and the multi-person different-direction control mode according to the number of the identification tags identified by the third RFID reader-writer and the information of the rooms where the lamp control unit enters.
As a further description of the above technical solution:
the corridor guiding module further comprises an alarming unit, the alarming unit is connected with a human body sensor, the human body sensor is arranged in the corridor at the elevator hoistway, the human body sensor is used for recognizing a human body in the corridor, and when the human body sensor detects the human body in the corridor, and the third RFID reader-writer does not recognize the identity recognition tag, the alarming unit controls the voice prompt unit to send out voice alarming information.
As a further description of the above technical solution:
the human body sensor is one or more of an infrared sensor and a microwave human body sensor.
As a further description of the above technical solution:
the resident identification information comprises a personnel name and an identification card number.
In summary, due to the adoption of the technical scheme, the beneficial effects of the invention are as follows:
1. in the invention, when registering, registering personnel can realize registering through face recognition and obtain an identification label. When the elevator is used for searching the room, the second RFID reader identifies the identification tag, acquires the room information, controls the elevator to move to the corresponding floor according to the room information, and when the elevator is used for searching the room, the third RFID reader identifies the identification tag, acquires the room information, and the lamp control unit controls the guide lamp on the wall of the corridor from the elevator entrance to the room to be lighted according to the room information, so that guidance is realized. In the hotel self-help check-in and guiding system of integrated management, check-in personnel realize self-help check-in through face recognition, utilize the identification tag who obtains, realize the whole course guide of check-in room through corridor guide module and corridor guide module.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings that are needed in the embodiments will be briefly described below, it being understood that the following drawings only illustrate some embodiments of the present invention and therefore should not be considered as limiting the scope, and other related drawings may be obtained according to these drawings without inventive effort for a person skilled in the art.
Fig. 1 is a system architecture diagram of an integrated and managed hotel self-check-in and guidance system.
Detailed Description
For the purpose of making the objects, technical solutions and advantages of the embodiments of the present invention more apparent, the technical solutions of the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present invention, and it is apparent that the described embodiments are some embodiments of the present invention, but not all embodiments of the present invention. The components of the embodiments of the present invention generally described and illustrated in the figures herein may be arranged and designed in a wide variety of different configurations.
Thus, the following detailed description of the embodiments of the invention, as presented in the figures, is not intended to limit the scope of the invention, as claimed, but is merely representative of selected embodiments of the invention. All other embodiments, which can be made by those skilled in the art based on the embodiments of the invention without making any inventive effort, are intended to be within the scope of the invention.
Referring to fig. 1, the present invention provides a technical solution: a hotel self-check-in and guidance system of integrated management, comprising:
the check-in management module comprises an information storage unit, a check-in management unit and a first RFID reader-writer, wherein the information storage unit is used for storing reservation registration information of check-in personnel, the reservation registration information comprises check-in personnel identity information, check-in room information, check-in time information and a contact phone, the check-in management unit is connected with a first face recognition device, the first face recognition device is used for acquiring face images and acquiring personnel identity information, the check-in management unit is used for acquiring the reservation registration information stored by the information storage unit according to the personnel identity information, and the first RFID reader-writer writes the reservation registration information acquired by the check-in management unit into an RFID label to generate an identity recognition label;
the elevator guiding module comprises an elevator control unit and a second RFID reader-writer, the second RFID reader-writer is arranged in the elevator, the second RFID reader-writer is used for identifying an identity identification tag and acquiring information of a living room, and the elevator control unit is used for controlling the elevator to run to a corresponding floor according to the information of the living room;
the corridor guide module comprises a third RFID reader-writer, guide lamps and a lamp control unit, wherein the third RFID reader-writer is arranged in a corridor at an elevator entrance, the third RFID reader-writer is used for identifying an identity identification tag to acquire information of a room to be checked, a plurality of guide lamps are arranged on the wall of the corridor of the hotel, and the lamp control unit is used for controlling the guide lamps on the wall of the corridor of the hotel to be lightened from the elevator entrance to the room to be checked according to the information of the room to be checked;
the room entrance guard module comprises an entrance guard processing unit and a second face recognition device, wherein the entrance guard processing unit is used for acquiring reservation registration information of an entering person from the information storage unit, and the second face recognition device is used for acquiring face images and acquiring person identity information.
The corridor guiding module further comprises a voice prompt unit, wherein the voice prompt unit is used for sending out voice prompts according to the information of the living room acquired by the third RFID reader-writer, and the living room guiding is realized in a multiple mode.
The lamp control unit comprises a single control mode, a multi-person same-direction control mode and a multi-person different-direction control mode, and is switched among the single control mode, the multi-person same-direction control mode and the multi-person different-direction control mode according to the number of the identification tags identified by the third RFID reader-writer and the information of the rooms where the lamp control unit enters.
The lamp control unit is used for controlling a guide lamp on the wall of the corridor of the hotel to be lighted from an elevator entrance to a check-in room according to check-in room information of the check-in personnel in a single control mode; the lamp control unit in the multi-person same-direction control mode controls all guide lamps between the entrance room from the elevator entrance to the nearest elevator entrance on the wall of the corridor of the hotel to be lightened according to the acquired information of the plurality of entrance rooms, and controls the guide lamps between the entrance room farther from the elevator entrance and the entrance room nearest to the elevator entrance to flash; the lamp control unit in the multi-person different-direction control mode controls the voice prompt unit to send out voice prompts on the basis of controlling the indicator lamps in a plurality of rooms in the same direction to work in the multi-person same-direction control mode. Specifically, the lamp control unit controls the pilot lamps in a plurality of directions to light first, if a plurality of rooms exist in the same direction, the pilot lamps light to reference a multi-person same-direction control mode, and then the lamp control unit controls the voice prompt unit to send out voice prompts to prompt a plurality of rooms located in the same direction that a resident should walk along a lamp strip consisting of the pilot lamps.
The corridor guiding module further comprises an alarm unit, the alarm unit is connected with a human body sensor, the human body sensor is arranged in a corridor at the elevator entrance (specifically positioned near the third RFID reader-writer) and used for identifying a human body in the corridor, when the human body sensor detects the human body in the corridor and the third RFID reader-writer does not identify the identity identification tag, the alarm unit controls the voice prompt unit to send out voice alarm information, namely, the human body sensor detects that the human body in the corridor does not carry the identity identification tag, and the alarm unit controls the voice prompt unit to send out voice alarm to prompt that a person forgets to carry the identity identification tag, so that the person who enters the corridor cannot take the elevator due to forgetting to carry the identity identification tag is avoided.
The human body sensor is one or more of an infrared sensor and a microwave human body sensor, can be flexibly selected according to requirements, can be only one of the two, and can be both arranged to improve the identification accuracy.
The resident identification information comprises a personnel name and an identification card number.
Working principle: the personnel check-in flow is as follows:
1. after reservation of a check-in person, reservation registration information is stored by an information storage unit, when the check-in person registers, the check-in person acquires a face image through a first face recognition device, the first face recognition device acquires person identity information, a registration management unit acquires the reservation registration information stored by the information storage unit according to the person identity information, a first RFID reader writes the reservation registration information acquired by the registration management unit into an RFID label to generate an identity recognition label, and the check-in person acquires the identity recognition label to finish check-in;
2. when the resident searches for a resident room, the second RFID reader-writer identifies the identity tag after the resident enters the elevator, acquires resident room information, and the elevator control unit controls the elevator to run to a corresponding floor according to the resident room information;
3. when a person in a hotel goes out of the elevator and walks to find a room in the hotel, the third RFID reader-writer identifies the identification tag, acquires the information of the room in the hotel, and the lamp control unit controls the guide lamp on the wall of the corridor of the hotel from the elevator entrance to the room in the hotel to be lighted according to the information of the room in the hotel, so that the guide is realized;
4. the entrance personnel walk to the entrance room, face recognition is carried out through the second face recognition device, the entrance guard processing unit judges that the personnel identity accords with the entrance personnel reservation registration information acquired from the information storage unit, and the door lock is opened to finish entrance.
In the hotel self-help check-in and guiding system of integrated management, check-in personnel realize self-help check-in through face recognition, utilize the identification tag who obtains, realize the whole course guide of check-in room through corridor guide module and corridor guide module. In addition, when the person returns to the house, the person returns to the identity recognition tag, the person is recognized by the first RFID reader, face recognition is performed through the first face recognition device, and after the registration management unit judges that the identity recognition tag is returned to the person on time, the person completes the house return.
The foregoing is only a preferred embodiment of the present invention, but the scope of the present invention is not limited thereto, and any person skilled in the art, who is within the scope of the present invention, should make equivalent substitutions or modifications according to the technical scheme of the present invention and the inventive concept thereof, and should be covered by the scope of the present invention.

Claims (6)

1. The utility model provides a hotel self-service check-in and guiding system of integration management, its characterized in that includes:
the check-in management module comprises an information storage unit, a check-in management unit and a first RFID reader-writer, wherein the information storage unit is used for storing reservation registration information of check-in personnel, the reservation registration information comprises check-in personnel identity information, check-in room information, check-in time information and a contact phone, the check-in management unit is connected with a first face recognition device, the first face recognition device is used for acquiring face images and acquiring personnel identity information, the check-in management unit is used for acquiring the reservation registration information stored by the information storage unit according to the personnel identity information, and the first RFID reader-writer writes the reservation registration information acquired by the check-in management unit into an RFID label to generate an identity recognition label;
the elevator guiding module comprises an elevator control unit and a second RFID reader-writer, wherein the second RFID reader-writer is arranged in an elevator, the second RFID reader-writer is used for identifying the identity identification tag and acquiring information of a living room, and the elevator control unit is used for controlling the elevator to run to a corresponding floor according to the information of the living room;
the corridor guiding module comprises a third RFID reader-writer, guiding lamps and a lamp control unit, wherein the third RFID reader-writer is arranged in a corridor at an elevator entrance, the third RFID reader-writer is used for identifying the identity identification tag to acquire the information of a room to be checked, a plurality of guiding lamps are arranged on the wall of the corridor of a hotel, and the lamp control unit is used for controlling the guiding lamps on the wall of the corridor of the hotel from the elevator entrance to the room to be checked to be lightened according to the information of the room to be checked;
the room entrance guard module comprises an entrance guard processing unit and a second face recognition device, wherein the entrance guard processing unit is used for acquiring reservation registration information of an entering person from the information storage unit, and the second face recognition device is used for acquiring face images and acquiring person identity information.
2. The hotel self-help check-in and guide system integrated with management according to claim 1, wherein the corridor guide module further comprises a voice prompt unit, and the voice prompt unit is used for sending out voice prompts according to the check-in room information acquired by the third RFID reader.
3. The hotel self-check-in and guiding system with integrated management according to claim 2, wherein the lamp control unit comprises a single control mode, a multi-person co-directional control mode and a multi-person different-directional control mode, and the lamp control unit switches among the single control mode, the multi-person co-directional control mode and the multi-person different-directional control mode according to the number of the identification tags identified by the third RFID reader-writer and the check-in room information.
4. The hotel self-check-in and guiding system of integrated management according to claim 2, wherein the corridor guiding module further comprises an alarm unit, the alarm unit is connected with a human body sensor, the human body sensor is arranged in a corridor at an elevator entrance and is used for identifying a human body in the corridor, and when the human body sensor detects the human body in the corridor, and the third RFID reader-writer does not identify an identification tag, the alarm unit controls the voice prompt unit to send out voice alarm information.
5. The integrated hotel check-in and guidance system of claim 4, wherein the body sensor is one or more of an infrared sensor and a microwave body sensor.
6. The integrally managed hotel self-check-in and guidance system of claim 1, wherein said check-in personnel identity information comprises personnel name and identification number.
CN202211588359.6A 2022-12-09 2022-12-09 Hotel self-help check-in and guiding system for integrated management Pending CN116152976A (en)

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN116801441A (en) * 2023-06-18 2023-09-22 杭州睿创科技有限公司 Intelligent guiding device and method for distributed hotel

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN103377385A (en) * 2012-04-26 2013-10-30 上海宝信软件股份有限公司 Hotel guest room intelligent guide system based on radio frequency identification device (RFID)
CN108564490A (en) * 2018-06-26 2018-09-21 刘涵 A kind of wisdom Hospitality management system based on object interconnection
CN209607050U (en) * 2019-05-08 2019-11-08 珠海精讯知识产权管理有限公司 A kind of hotel self-service based on recognition of face moves in management system
CN113256450A (en) * 2021-04-07 2021-08-13 武汉亿融信科科技有限公司 Intelligent hotel management system based on data analysis and video identification

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN103377385A (en) * 2012-04-26 2013-10-30 上海宝信软件股份有限公司 Hotel guest room intelligent guide system based on radio frequency identification device (RFID)
CN108564490A (en) * 2018-06-26 2018-09-21 刘涵 A kind of wisdom Hospitality management system based on object interconnection
CN209607050U (en) * 2019-05-08 2019-11-08 珠海精讯知识产权管理有限公司 A kind of hotel self-service based on recognition of face moves in management system
CN113256450A (en) * 2021-04-07 2021-08-13 武汉亿融信科科技有限公司 Intelligent hotel management system based on data analysis and video identification

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN116801441A (en) * 2023-06-18 2023-09-22 杭州睿创科技有限公司 Intelligent guiding device and method for distributed hotel
CN116801441B (en) * 2023-06-18 2024-02-23 杭州睿创科技有限公司 Intelligent guiding device and method for distributed hotel

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