CN114179101B - Robot-based enterprise access leading control method and device and leading robot - Google Patents
Robot-based enterprise access leading control method and device and leading robot Download PDFInfo
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- CN114179101B CN114179101B CN202111509763.5A CN202111509763A CN114179101B CN 114179101 B CN114179101 B CN 114179101B CN 202111509763 A CN202111509763 A CN 202111509763A CN 114179101 B CN114179101 B CN 114179101B
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- 238000000034 method Methods 0.000 title claims abstract description 45
- 238000004891 communication Methods 0.000 claims description 20
- 238000004590 computer program Methods 0.000 claims description 17
- 230000008901 benefit Effects 0.000 abstract description 3
- 238000010586 diagram Methods 0.000 description 6
- 230000008569 process Effects 0.000 description 6
- 238000003860 storage Methods 0.000 description 6
- 238000012545 processing Methods 0.000 description 5
- 230000006870 function Effects 0.000 description 4
- 238000013475 authorization Methods 0.000 description 3
- 230000008878 coupling Effects 0.000 description 3
- 238000010168 coupling process Methods 0.000 description 3
- 238000005859 coupling reaction Methods 0.000 description 3
- 238000005516 engineering process Methods 0.000 description 2
- 230000009286 beneficial effect Effects 0.000 description 1
- 230000003247 decreasing effect Effects 0.000 description 1
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Classifications
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- B—PERFORMING OPERATIONS; TRANSPORTING
- B25—HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
- B25J—MANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
- B25J11/00—Manipulators not otherwise provided for
- B25J11/008—Manipulators for service tasks
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- B—PERFORMING OPERATIONS; TRANSPORTING
- B25—HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
- B25J—MANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
- B25J9/00—Programme-controlled manipulators
- B25J9/16—Programme controls
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- B—PERFORMING OPERATIONS; TRANSPORTING
- B25—HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
- B25J—MANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
- B25J9/00—Programme-controlled manipulators
- B25J9/16—Programme controls
- B25J9/1602—Programme controls characterised by the control system, structure, architecture
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- B—PERFORMING OPERATIONS; TRANSPORTING
- B25—HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
- B25J—MANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
- B25J9/00—Programme-controlled manipulators
- B25J9/16—Programme controls
- B25J9/1679—Programme controls characterised by the tasks executed
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/30—Individual registration on entry or exit not involving the use of a pass
- G07C9/32—Individual registration on entry or exit not involving the use of a pass in combination with an identity check
- G07C9/37—Individual registration on entry or exit not involving the use of a pass in combination with an identity check using biometric data, e.g. fingerprints, iris scans or voice recognition
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N7/00—Television systems
- H04N7/14—Systems for two-way working
- H04N7/141—Systems for two-way working between two video terminals, e.g. videophone
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- Engineering & Computer Science (AREA)
- Robotics (AREA)
- Mechanical Engineering (AREA)
- Human Computer Interaction (AREA)
- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Multimedia (AREA)
- Signal Processing (AREA)
- Automation & Control Theory (AREA)
- Telephonic Communication Services (AREA)
- Manipulator (AREA)
Abstract
The disclosure relates to the technical field of leading robots, and provides an enterprise access leading control method and device based on robots and a leading robot. The method can be applied to leading robots, and specifically comprises the following steps: inquiring reservation information of a visitor when the visitor inputs the name of a target enterprise to be accessed on a lead robot; based on the query result, the leading robot is controlled to execute the preset leading measures corresponding to the query result. The method and the device have the advantages that the reservation information query is conducted on the visitor through the guiding robot, corresponding preset guiding measures are intelligently made according to the query result, unmanned intelligent guiding of the visitor is achieved, the intelligent degree of guiding is improved, and guiding efficiency of the visitor is improved.
Description
Technical Field
The disclosure relates to the technical field of leading robots, in particular to an enterprise access leading control method and device based on robots and a leading robot.
Background
Under the scenes of some office buildings and the like, a front desk is generally arranged, when a visitor enters the office building to inquire the information of an enterprise to be checked, the visitor needs to consult with the front desk, and then the front desk opens an access control for a temporary card or a door access device to release and guide the visitor. The guiding mode has high labor cost and very low guiding efficiency.
Disclosure of Invention
In view of the above, the embodiments of the present disclosure provide a method and an apparatus for controlling access to a visitor by an enterprise based on a robot, and a lead robot, so as to solve the problems of high labor cost and low lead efficiency caused by providing a lead service to a visitor by a person as a foreground in a scene such as a office building in the prior art.
In a first aspect of an embodiment of the present disclosure, there is provided a robot-based enterprise access lead control method, including: inquiring reservation information of a visitor when the visitor inputs the name of a target enterprise to be accessed on a lead robot; based on the query result, the leading robot is controlled to execute the preset leading measures corresponding to the query result.
In a second aspect of the embodiments of the present disclosure, there is provided a robot-based enterprise access lead control apparatus, including: a reservation inquiry module configured to inquire reservation information of a visitor when the visitor inputs a name of a target enterprise to be accessed on a lead robot; and the leading control module is configured to control the leading robot to execute preset leading measures corresponding to the query result based on the query result.
In a third aspect of the disclosed embodiments, a lead robot is provided, comprising at least a computing device including a memory, a processor, and a computer program stored in the memory and executable on the processor, the processor implementing the steps of the above method when executing the computer program.
Compared with the prior art, the embodiment of the disclosure has the beneficial effects that: the method and the device have the advantages that the reservation information query is conducted on the visitor through the guiding robot, corresponding preset guiding measures are intelligently made according to the query result, unmanned intelligent guiding of the visitor is achieved, the intelligent degree of guiding is improved, and guiding efficiency of the visitor is improved.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present disclosure, the drawings that are required for the embodiments or the description of the prior art will be briefly introduced below, and it is obvious that the drawings in the following description are only some embodiments of the present disclosure, and other drawings may be obtained according to these drawings without inventive effort for a person of ordinary skill in the art.
Fig. 1 is a scene schematic diagram of an application scene of an embodiment of the present disclosure;
fig. 2 is a schematic flow chart of a method for controlling access to an enterprise based on a robot according to an embodiment of the disclosure;
fig. 3 is a schematic structural diagram of a robot-based enterprise access lead control apparatus according to an embodiment of the present disclosure;
fig. 4 is a schematic structural diagram of a computing device provided by an embodiment of the present disclosure.
Detailed Description
In the following description, for purposes of explanation and not limitation, specific details are set forth, such as particular system configurations, techniques, etc. in order to provide a thorough understanding of the disclosed embodiments. However, it will be apparent to one skilled in the art that the present disclosure may be practiced in other embodiments that depart from these specific details. In other instances, detailed descriptions of well-known systems, devices, circuits, and methods are omitted so as not to obscure the description of the present disclosure with unnecessary detail.
A robot-based enterprise access lead control method and apparatus according to embodiments of the present disclosure will be described in detail with reference to the accompanying drawings.
Fig. 1 is a scene diagram of an application scene of an embodiment of the present disclosure. The application scenario may include a user 1, a robot 2, a terminal device 3, an access control device 4, and a network 5.
The robot 2 may be a lead robot for conducting enterprise information lead or enterprise location navigation, etc. for the user 1. In this disclosure application scenario, the robot 2 may include a pickup device, a speaker, a display, a camera, a computing device, and the like, where the pickup device may be configured to collect a voice signal of the user 1, and the computing device may analyze the voice signal to obtain content of the voice signal. For example, the user 1 may send a voice signal of the name of the target business to the robot 2, and then the computing device recognizes the name of the target business and generates navigation information of the target business based on preset map information, and displays the navigation signal on a display, or plays the navigation information on a speaker. In addition, the camera can be used for collecting face information of the user 2, then the computing device recognizes the face information to determine whether the user 1 has reservation information, and if the user 1 has reservation information, the robot 2 can automatically send the face information of the user 1 to the access control device 4, so that the user can automatically open and allow the user 1 to pass through when passing through the access control device 4.
The terminal device 3 may be hardware or software. When the terminal device 3 is hardware, it may be various electronic devices having a display screen and supporting communication with the robot 2, including but not limited to a smart phone, a tablet computer, a laptop portable computer, a desktop computer, and the like; when the terminal device 3 is software, it may be installed in the electronic device as described above. The terminal device 3 may be implemented as a plurality of software or software modules, or as a single software or software module, to which the embodiments of the present disclosure are not limited. Further, various applications such as a video communication application, a data processing application, and the like may be installed on the terminal device 3.
The access control device 4 may include devices such as a gateway and an elevator, if the access control device 4 is a gateway, the gateway may be a gateway supporting face recognition, when the access control device 4 detects that the user 1 passes, face information of the user 1 is obtained, and whether to open the gate is determined by verifying authority of the face information. For example, the robot 2 sends the face information of the user 1 to the access control device 4 to authorize the user 1 through the network, and when the user 1 passes through the gateway, the gateway is opened to allow the user 1 to pass through after verifying the face information of the user 1, so that automatic release of the user 1 can be realized, and the guiding efficiency is provided. In addition, if the access control device 4 is an elevator, the elevator can also receive the face information and the navigation information of the user 1 sent by the robot 2, after the user 1 enters the elevator, the elevator determines the floor in the navigation information corresponding to the user 1 through face recognition, and automatically controls the elevator to stop at the corresponding floor, so that the step of manually searching and setting the arrival floor by the user is omitted, and the leading efficiency is provided.
The network 5 may be a wired network using coaxial cable, twisted pair wire and optical fiber connection, or may be a wireless network that can implement interconnection of various communication devices without wiring, for example, WIFI, etc., which is not limited by the embodiments of the present disclosure.
The user can establish video communication with the terminal device 3 via the network 5 through the robot 2 to receive or transmit video call information or the like. Specifically, the user 1 can select to perform video communication with the terminal device 3 on the robot 2, the terminal device 3 can be a foreground arranged in a target enterprise, and a foreground person performs video call with the user 1 on the terminal device 3 so as to authorize access of the user 1 or perform remote access consultation, thereby improving convenience and efficiency of access of the user 1.
It should be noted that the specific types, numbers and combinations of the robots 2, the terminal devices 3, the access control devices 4 and the network 5 may be adjusted according to the actual requirements of the application scenario, which is not limited in the embodiments of the present disclosure.
Fig. 2 is a flowchart of a method for controlling access to an enterprise based on a robot according to an embodiment of the present disclosure. The robot-based enterprise access lead control method of fig. 2 may be performed by the robot 2 of fig. 1. As shown in fig. 2, the robot-based enterprise access lead control method includes:
s201, when a visitor inputs the name of a target enterprise to be accessed on a lead robot, inquiring reservation information of the visitor;
s202, based on the query result, controlling the leading robot to execute the preset leading measures corresponding to the query result.
Specifically, the user of the target enterprise inputs reservation information in advance on the terminal device, and then sends the reservation information to the lead robot through the network, or the lead robot can access the reservation information of the terminal device through the network, or the terminal device and the lead robot can access the server through the network at the same time, and the user of the target enterprise stores the input reservation information in the server, so that any one of the terminal device and the lead robot can access the reservation information in the server through the network.
Further, for the query results of the reservation information, preset leading measures corresponding to each query result may be executed at the leading robot, where the preset leading measures may include displaying navigation information, playing navigation information, automatically leading the visitor, establishing a video communication connection with the target terminal device, and the like, which is not limited by the embodiments of the present disclosure.
For the application scenario of fig. 1, if the application scenario is an office building, and the leading robot is the robot 2 in fig. 1, and the visitor is the user 1 in fig. 1, then when the user 1 inputs the name of the target enterprise to be queried on the robot 2, the target enterprise may be the enterprise residing in the office building, the robot 2 queries whether the reservation information of the user 1 exists in the reservation information pre-entered by the target enterprise according to the name, if yes, the robot 2 may generate the navigation information of the target enterprise, if not, the robot 2 may establish video communication connection with the terminal device 3 where the target enterprise exists, so that the user 1 and the foreground personnel of the target enterprise perform video call, and the foreground personnel manually process the visit of the user 1.
According to the embodiment of the disclosure, the reservation information query is carried out on the visitor through the guiding robot, and corresponding preset guiding measures are intelligently made according to the query result, so that unmanned intelligent guiding of the visitor is realized, the intelligent degree of guiding is improved, and the guiding efficiency of the visitor is improved.
In some embodiments, the querying the visitor for subscription information includes: acquiring identity information of the visitor; inquiring whether reservation information corresponding to the identity information exists in reservation information which is input in advance, wherein the reservation information comprises the identity information of a reservation person.
Specifically, the identity information may include name information of the visitor, face information, and the like. In combination with the application scenario of fig. 1, if the identity information is name information of the visitor, and if the leading robot is the robot 2 in fig. 1, and the visitor is the user 1 in fig. 1, then the user 1 can speak the name of the visitor in front of the robot 2, then the robot 2 automatically recognizes the name of the visitor, and inquires whether the reservation information of the name exists in the reservation information, if so, the robot 2 can generate navigation information of the target enterprise that the user 1 wants to access, and if not, the terminal device 3 of the target enterprise that the user 1 wants to access can be called on the robot 2 to establish video communication connection, so that the user 1 and the foreground personnel of the target enterprise can carry out video call. In addition, if the identity information is the face information of the visitor, the robot 2 in fig. 1 may collect the face information of the visitor through the camera, identify whether the face information is consistent with the face information in the reservation information, if so, determine that the visitor has the reservation information, and if not, determine that the visitor does not have the reservation information, where the face information of the reservation person and the reservation information may be associated when the reservation information is entered in advance, and thus, when the face information of the reservation person is identified, determine and acquire the reservation information of the visitor.
Of course, the reservation information may include identity information, reservation time, reservation items, etc. of the reservation person, where the identity information may include name, face information, etc. of the reservation person, and associate the identity information with the reservation information, so that when it is identified that the identity information of the visitor matches with the identity information in the reservation information, it may be determined and acquired that the visitor has corresponding reservation information.
The embodiment of the disclosure can quickly inquire whether the corresponding reservation information exists or not by acquiring the identity information of the visitor, and is very intelligent and efficient.
In some embodiments, the identity information includes face information; whether reservation information corresponding to the identity information exists in the reservation information which is input in advance or not is inquired, and the method comprises the following steps: comparing the face information of the visitor with the face information of the reservation person in the reservation information: if the face information of the visitor is consistent with the face information of the reservation person, confirming that the reservation information of the visitor exists; if the face information of the visitor is inconsistent with the face information of the reservation person, confirming that the reservation information of the caller is not available.
Specifically, in the embodiment of the present disclosure, the identity information is face information, and then whether the reservation information of the visitor exists in the reservation information may be determined through a face recognition technology. Specifically, the reservation information here is reservation information entered in advance for the target business entered by the visitor. When the number of target enterprises is very large, if the visitor is queried in the reservation information reserved and input by all enterprises, more query time may be required, and under the condition of the name of the target enterprise input by the user, the user can only search the reservation information of the target enterprise, and the corresponding query result can be obtained quickly.
The embodiment of the disclosure compares the face information in the reservation information with the face information of the visitor through the face recognition technology, so that whether the visitor has corresponding reservation information or not can be rapidly inquired.
In some embodiments, the identity information includes a name of the visitor; the step of obtaining the identity information of the visitor comprises the following steps: receiving the voice signal input by the visitor; the content of the speech signal is identified, the name of the visitor is determined, and the speech signal includes the name of the visitor.
Specifically, compared with the face recognition mode, the method and the device for recognizing the visitor voice signal by adopting voice recognition can obtain a faster recognition result, and the method and the device for recognizing the visitor voice signal by adopting voice recognition can have lower cost advantage in hardware and lower product manufacturing cost in correspondence to the leading robot.
Illustratively, in connection with fig. 1, the visitor may be user 1 in fig. 1, the leading robot may be robot 2 in fig. 1, the user 1 may speak his own name to the robot 2, and then the pickup on the robot 2 may obtain the voice signal and quickly identify the content corresponding to the voice signal, i.e., the name of the visitor.
In some embodiments, the querying whether the reservation information corresponding to the identity information exists in the pre-entered reservation information includes: inquiring whether the name of the visitor exists in the pre-entered reservation information: if yes, determining that the reservation information of the visitor exists, and acquiring the reservation information of the visitor; if not, determining that the reservation information of the visitor is not available; the reservation information includes the name of the reservation person.
Next, under the condition that the name of the visitor is acquired, referring to fig. 1, the robot 2 can quickly search whether the reservation information corresponding to the name exists in the reservation information of the target enterprise, if so, the reservation information can be acquired, and if not, the fact that the reservation information is not queried can be prompted.
The method and the device for inquiring the reservation information in the name mode are higher in inquiring speed, easy in technical difficulty of inquiring and lower in cost.
In some embodiments, the controlling the lead robot to perform a preset lead measure corresponding to the query result based on the query result includes: if the reservation information of the visitor exists, generating navigation information of the office position where the target enterprise name is located based on preset map information; the navigation information is displayed on the lead robot or played in voice on the lead robot.
In particular, the navigation information may be a navigation line in a map, or may also be text navigation information. The embodiments of the present disclosure are not limited to the specific content of the navigation information.
Further, under the condition that reservation information of a visitor is inquired, navigation information of a target enterprise can be generated, so that the visitor can quickly know the navigation information of the target enterprise. In the disclosed embodiments, in order for the visitor to be able to learn the navigation information more clearly, the navigation information may be played on the lead robot, as some users may not be able to understand the navigation information well.
The navigation information of the target enterprise is generated and displayed or played on the leading robot, so that a visitor can more easily and clearly understand the navigation information, and the target enterprise can be quickly found.
In some embodiments, the controlling the lead robot to perform a preset lead measure corresponding to the query result based on the query result includes: if the reservation information of the visitor is not available, controlling the leading robot to establish video communication with the foreground terminal equipment of the target enterprise, and requesting the foreground of the target enterprise to authorize the access of the visitor based on the video communication; and under the condition that the foreground authorizes the access of the visitor, generating navigation information of the office position where the target enterprise name is based on preset map information.
Specifically, under the connection of video communication, a visitor can carry out video call with foreground personnel of a target enterprise, so that remote manual leading service is realized. In the embodiment of the disclosure, the foreground personnel of the target enterprise can authorize the access of the visitor through the terminal equipment for video call.
For example, in connection with the application scenario of fig. 1, assuming that the robot is led to be the robot 2 in fig. 1, the visitor is the user 1 in fig. 1, the terminal device 2 is located at the foreground of the target enterprise, and is used by a foreground person, when the robot 2 and the terminal device 3 are in video communication connection through the network 5, the user 1 may perform video call with the foreground person in front of the terminal device 3, the foreground person may perform call or information identification on the user 1 through video, and then send an authorization instruction to the robot 2 through the terminal device 3, and the robot 2 generates navigation information that the user 1 goes to the target enterprise according to the authorization instruction, or the robot 2 notifies the access control device 4 to perform pass authorization on the user 1, and so on.
By providing corresponding preset leading measures for visitors without reservation information, the embodiment of the invention ensures that the visitors can quickly obtain the remote video dialogue of foreground personnel of the target enterprise under the condition of no reservation information, thereby improving leading efficiency.
In some embodiments, the navigation information includes a navigation route, and a network address of a door access device disposed on the navigation route; after generating the navigation information of the office location where the target enterprise name is located based on the preset map information, the method further comprises the following steps: based on the network address, the identity information of the visitor is sent to the access control equipment on the navigation route, so that the access control equipment opens the access control when the identity information of the visitor is acquired, and the identity information comprises face information.
Specifically, in connection with the application scenario of fig. 1, assuming that the robot is the robot 2 in fig. 1 and the visitor is the user 1 in fig. 1, the robot 2 generates a route to the navigation information including the user 1 going to the target enterprise and the location (e.g. network address) of the access control device 3 on the route, and then the robot 2 sends the identity information of the user 1 to the corresponding access control device 3 to inform the access control device 3 of authorizing the user 1, and when the user 1 passes through the corresponding access control device 3, the access control device 3 can be automatically opened to allow the user to pass through automatically.
According to the embodiment of the disclosure, the visitor is automatically authorized by the leading robot and the intelligent access control equipment, under the condition that the visitor is allowed to enter the target enterprise, the visitor can be automatically authorized to pass through the access control equipment, and the intelligent degree and the leading efficiency of leading are improved without manually leading or holding temporary cards and the like to pass through the access control equipment.
Any combination of the above optional solutions may be adopted to form an optional embodiment of the present application, which is not described herein in detail.
The following are device embodiments of the present disclosure that may be used to perform method embodiments of the present disclosure. For details not disclosed in the embodiments of the apparatus of the present disclosure, please refer to the embodiments of the method of the present disclosure.
Fig. 3 is a schematic diagram of a robot-based enterprise access lead control apparatus according to an embodiment of the present disclosure. As shown in fig. 3, the robot-based enterprise access lead control apparatus includes:
a reservation inquiry module 301 configured to inquire reservation information of a visitor when the visitor inputs a name of a target enterprise to be accessed on a lead robot;
and a lead control module 302 configured to control the lead robot to execute a preset lead measure corresponding to the query result based on the query result.
According to the embodiment of the disclosure, the reservation information query is carried out on the visitor through the guiding robot, and corresponding preset guiding measures are intelligently made according to the query result, so that unmanned intelligent guiding of the visitor is realized, the intelligent degree of guiding is improved, and the guiding efficiency of the visitor is improved.
In some embodiments, the reservation query module 301 of FIG. 3 obtains the identity information of the visitor; inquiring whether reservation information corresponding to the identity information exists in reservation information which is input in advance, wherein the reservation information comprises the identity information of a reservation person.
In some embodiments, the identity information includes face information; the enterprise access leading control device based on the robot further comprises: the face query module 303 is configured to compare the face information of the visitor with the face information of the reservation person in the reservation information: if the face information of the visitor is consistent with the face information of the reservation person, confirming that the reservation information of the visitor exists; if the face information of the visitor is inconsistent with the face information of the reservation person, confirming that the reservation information of the caller is not available.
In some embodiments, the identity information includes a name of the visitor; the enterprise access leading control device based on the robot further comprises: a voice recognition module 304 configured to receive a voice signal input by the visitor; the content of the speech signal is identified, the name of the visitor is determined, and the speech signal includes the name of the visitor.
In some embodiments, the robot-based enterprise access lead control apparatus further comprises: a name query module 305 configured to query whether the pre-entered reservation information has the name of the visitor: if yes, determining that the reservation information of the visitor exists, and acquiring the reservation information of the visitor; if not, determining that the reservation information of the visitor is not available; the reservation information includes the name of the reservation person.
In some embodiments, if there is reservation information of the visitor, the lead control module 302 in fig. 3 generates navigation information of the office location where the target business name is located based on preset map information; the navigation information is displayed on the lead robot or played in voice on the lead robot.
In some embodiments, if there is no subscription information of the visitor, the lead control module 302 in fig. 3 controls the lead robot to establish video communication with the foreground terminal device of the target enterprise, and requests the foreground of the target enterprise to authorize access to the visitor based on the video communication; and under the condition that the foreground authorizes the access of the visitor, generating navigation information of the office position where the target enterprise name is based on preset map information.
In some embodiments, the navigation information includes a navigation route, and a network address of a door access device disposed on the navigation route; the enterprise access leading control device based on the robot further comprises: the entrance guard control module 306 is configured to send the identity information of the visitor to the entrance guard device on the navigation route based on the network address after the navigation information of the office location where the target business name is located is generated based on the preset map information, so that the entrance guard device opens the entrance guard when the identity information of the visitor is acquired, and the identity information includes face information.
It should be understood that the sequence number of each step in the foregoing embodiment does not mean that the execution sequence of each process should be determined by the function and the internal logic of each process, and should not constitute any limitation on the implementation process of the embodiments of the disclosure.
Fig. 4 is a schematic diagram of a computing device 400 provided by an embodiment of the present disclosure. The computing device 400 in fig. 4 may be applied in the robot 1 in fig. 1, and the robot 1 may be a lead robot, for example. As shown in fig. 4, the computing device 400 of this embodiment includes: a processor 401, a memory 402 and a computer program 403 stored in the memory 402 and executable on the processor 401. The steps of the various method embodiments described above are implemented by processor 401 when executing computer program 403. Alternatively, the processor 401, when executing the computer program 403, performs the functions of the modules/units in the above-described apparatus embodiments.
Illustratively, the computer program 403 may be partitioned into one or more modules/units, which are stored in the memory 402 and executed by the processor 401 to complete the present disclosure. One or more of the modules/units may be a series of computer program instruction segments capable of performing particular functions to describe the execution of the computer program 403 in the computing device 400.
The computing device 400 may be an electronic device such as a desktop computer, a notebook computer, a palm computer, and a cloud server. Computing device 400 may include, but is not limited to, a processor 401 and a memory 402. Those skilled in the art will appreciate that fig. 4 is merely an example of a computing device 400 and is not intended to limit the computing device 400, and may include more or fewer components than shown, or may combine certain components, or different components, e.g., a computing device may also include an input-output device, a network access device, a bus, etc.
The processor 401 may be a central processing unit (Central Processing Unit, CPU) or other general purpose processor, digital signal processor (Digital Signal Processor, DSP), application specific integrated circuit (Application Specific Integrated Circuit, ASIC), field programmable gate array (Field-Programmable Gate Array, FPGA) or other programmable logic device, discrete gate or transistor logic device, discrete hardware components, or the like. A general purpose processor may be a microprocessor or the processor may be any conventional processor or the like.
The memory 402 may be an internal storage unit of the computing device 400, such as a hard disk or memory of the computing device 400. The memory 402 may also be an external storage device of the computing device 400, such as a plug-in hard disk, a Smart Media Card (SMC), a Secure Digital (SD) Card, a Flash Card (Flash Card), etc. provided on the computing device 400. Further, memory 402 may also include both internal storage units and external storage devices of computing device 400. Memory 402 is used to store computer programs and other programs and data required by the computing device. The memory 402 may also be used to temporarily store data that has been output or is to be output.
It will be apparent to those skilled in the art that, for convenience and brevity of description, only the above-described division of the functional units and modules is illustrated, and in practical application, the above-described functional distribution may be performed by different functional units and modules according to needs, i.e. the internal structure of the apparatus is divided into different functional units or modules to perform all or part of the above-described functions. The functional units and modules in the embodiment may be integrated in one processing unit, or each unit may exist alone physically, or two or more units may be integrated in one unit, where the integrated units may be implemented in a form of hardware or a form of a software functional unit. In addition, specific names of the functional units and modules are only for convenience of distinguishing from each other, and are not used for limiting the protection scope of the present application. The specific working process of the units and modules in the above system may refer to the corresponding process in the foregoing method embodiment, which is not described herein again.
In the foregoing embodiments, the descriptions of the embodiments are emphasized, and in part, not described or illustrated in any particular embodiment, reference is made to the related descriptions of other embodiments.
Those of ordinary skill in the art will appreciate that the various illustrative elements and algorithm steps described in connection with the embodiments disclosed herein may be implemented as electronic hardware, or combinations of computer software and electronic hardware. Whether such functionality is implemented as hardware or software depends upon the particular application and design constraints imposed on the solution. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present disclosure.
In the embodiments provided in the present disclosure, it should be understood that the disclosed apparatus/computing device and method may be implemented in other ways. For example, the apparatus/computing device embodiments described above are merely illustrative, e.g., the division of modules or elements is merely a logical functional division, and there may be additional divisions of actual implementations, multiple elements or components may be combined or integrated into another system, or some features may be omitted, or not performed. Alternatively, the coupling or direct coupling or communication connection shown or discussed may be an indirect coupling or communication connection via interfaces, devices or units, which may be in electrical, mechanical or other forms.
The units described as separate units may or may not be physically separate, and units shown as units may or may not be physical units, may be located in one place, or may be distributed over a plurality of network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of this embodiment.
In addition, each functional unit in each embodiment of the present disclosure may be integrated in one processing unit, or each unit may exist alone physically, or two or more units may be integrated in one unit. The integrated units may be implemented in hardware or in software functional units.
The integrated modules/units, if implemented in the form of software functional units and sold or used as stand-alone products, may be stored in a computer readable storage medium. Based on such understanding, the present disclosure may implement all or part of the flow of the method of the above-described embodiments, or may be implemented by a computer program to instruct related hardware, and the computer program may be stored in a computer readable storage medium, where the computer program, when executed by a processor, may implement the steps of the method embodiments described above. The computer program may comprise computer program code, which may be in source code form, object code form, executable file or in some intermediate form, etc. The computer readable medium may include: any entity or device capable of carrying computer program code, a recording medium, a U disk, a removable hard disk, a magnetic disk, an optical disk, a computer Memory, a Read-Only Memory (ROM), a random access Memory (Random Access Memory, RAM), an electrical carrier signal, a telecommunications signal, a software distribution medium, and so forth. It should be noted that the content of the computer readable medium can be appropriately increased or decreased according to the requirements of the jurisdiction's jurisdiction and the patent practice, for example, in some jurisdictions, the computer readable medium does not include electrical carrier signals and telecommunication signals according to the jurisdiction and the patent practice.
The above embodiments are merely for illustrating the technical solution of the present disclosure, and are not limiting thereof; although the present disclosure has been described in detail with reference to the foregoing embodiments, it should be understood by those of ordinary skill in the art that: the technical scheme described in the foregoing embodiments can be modified or some technical features thereof can be replaced by equivalents; such modifications and substitutions do not depart from the spirit and scope of the technical solutions of the embodiments of the disclosure, and are intended to be included in the scope of the present disclosure.
Claims (7)
1. A robot-based enterprise access lead control method, comprising:
inquiring reservation information of a visitor when the visitor inputs the name of a target enterprise to be accessed on a lead robot;
based on the query result, controlling the leading robot to execute a preset leading measure corresponding to the query result;
the method for controlling the leading robot to execute the preset leading measures corresponding to the query result based on the query result comprises the following steps:
if the reservation information of the visitor exists, generating navigation information of the office position where the target enterprise name is located based on preset map information; displaying the navigation information on the lead robot or playing the navigation information on the lead robot in a voice mode;
if the reservation information of the visitor is not available, controlling the leading robot to establish video communication with the foreground terminal equipment of the target enterprise, and requesting the foreground of the target enterprise to authorize the access of the visitor based on the video communication;
under the condition that the foreground authorizes the access of the visitor, generating navigation information of the office position where the target enterprise name is located based on preset map information;
the navigation information comprises a navigation route and a network address of access control equipment arranged on the navigation route;
after generating the navigation information of the office location where the target enterprise name is located based on the preset map information, the method further comprises the following steps:
based on the network address, the identity information of the visitor is sent to the access control equipment on the navigation route, so that the access control equipment opens the access control when the identity information of the visitor is acquired, and the identity information comprises face information;
the access control equipment comprises an elevator, wherein the elevator can receive the face information and the navigation information of the visitor sent by the leading robot, and after the visitor enters the elevator, the elevator determines the floor in the navigation information corresponding to the visitor through face recognition and automatically controls the elevator to stop at the corresponding floor.
2. The method of claim 1, wherein the querying the visitor for subscription information comprises:
acquiring identity information of the visitor;
inquiring whether reservation information corresponding to the identity information exists in reservation information which is input in advance, wherein the reservation information comprises the identity information of a reservation person.
3. The method of claim 2, wherein the identity information comprises face information;
whether reservation information corresponding to the identity information exists in the reservation information which is input in advance or not is inquired, and the method comprises the following steps:
comparing the face information of the visitor with the face information of the reservation person in the reservation information: if the face information of the visitor is consistent with the face information of the reservation person, confirming that the reservation information of the visitor exists; if the face information of the visitor is inconsistent with the face information of the reservation person, confirming that the reservation information of the caller is not available.
4. The method of claim 2, wherein the identity information includes a name of the visitor;
the step of obtaining the identity information of the visitor comprises the following steps:
receiving the voice signal input by the visitor;
the content of the speech signal is identified, the name of the visitor is determined, and the speech signal includes the name of the visitor.
5. The method of claim 4, wherein the querying whether the reservation information corresponding to the identity information exists in the pre-entered reservation information comprises:
inquiring whether the name of the visitor exists in the pre-entered reservation information: if yes, determining that the reservation information of the visitor exists, and acquiring the reservation information of the visitor; if not, determining that the reservation information of the visitor is not available; the reservation information includes the name of the reservation person.
6. A robot-based enterprise access lead control apparatus, comprising:
a reservation inquiry module configured to inquire reservation information of a visitor when the visitor inputs a name of a target enterprise to be accessed on a lead robot;
the leading control module is configured to control the leading robot to execute preset leading measures corresponding to the query result based on the query result, and specifically comprises the following steps: if the reservation information of the visitor exists, generating navigation information of the office position where the target enterprise name is located based on preset map information; displaying the navigation information on the lead robot or playing the navigation information on the lead robot in a voice mode; if the reservation information of the visitor is not available, controlling the leading robot to establish video communication with the foreground terminal equipment of the target enterprise, and requesting the foreground of the target enterprise to authorize the access of the visitor based on the video communication; under the condition that the foreground authorizes the access of the visitor, generating navigation information of the office position where the target enterprise name is located based on preset map information; the navigation information comprises a navigation route and a network address of access control equipment arranged on the navigation route; after generating the navigation information of the office location where the target enterprise name is located based on the preset map information, the method further comprises the following steps: based on the network address, the identity information of the visitor is sent to the access control equipment on the navigation route, so that the access control equipment opens the access control when the identity information of the visitor is acquired, and the identity information comprises face information; the access control equipment comprises an elevator, wherein the elevator can receive the face information and the navigation information of the visitor sent by the leading robot, and after the visitor enters the elevator, the elevator determines the floor in the navigation information corresponding to the visitor through face recognition and automatically controls the elevator to stop at the corresponding floor.
7. A lead robot comprising at least a computing device comprising a memory, a processor and a computer program stored in the memory and executable on the processor, characterized in that the processor implements the steps of the method according to any one of claims 1 to 5 when the computer program is executed.
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| CN202111509763.5A CN114179101B (en) | 2021-12-10 | 2021-12-10 | Robot-based enterprise access leading control method and device and leading robot |
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