CN114092096A - Power business self-service terminal, interaction processing method thereof and storage medium - Google Patents

Power business self-service terminal, interaction processing method thereof and storage medium Download PDF

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CN114092096A
CN114092096A CN202111338181.5A CN202111338181A CN114092096A CN 114092096 A CN114092096 A CN 114092096A CN 202111338181 A CN202111338181 A CN 202111338181A CN 114092096 A CN114092096 A CN 114092096A
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processing module
user
payment
service
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税洁
林磊
陈琳
薛冰
黄媚
刘家学
谢鸿燕
徐艳如
黄瑞珍
杨蕴琳
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Shenzhen Power Supply Co ltd
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/38—Payment protocols; Details thereof
    • G06Q20/40—Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
    • G06Q20/401—Transaction verification
    • G06Q20/4014—Identity check for transactions
    • G06Q20/40145—Biometric identity checks
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/017—Gesture based interaction, e.g. based on a set of recognized hand gestures
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
    • G06F3/0487—Interaction techniques based on graphical user interfaces [GUI] using specific features provided by the input device, e.g. functions controlled by the rotation of a mouse with dual sensing arrangements, or of the nature of the input device, e.g. tap gestures based on pressure sensed by a digitiser
    • G06F3/0488—Interaction techniques based on graphical user interfaces [GUI] using specific features provided by the input device, e.g. functions controlled by the rotation of a mouse with dual sensing arrangements, or of the nature of the input device, e.g. tap gestures based on pressure sensed by a digitiser using a touch-screen or digitiser, e.g. input of commands through traced gestures
    • G06F3/04883—Interaction techniques based on graphical user interfaces [GUI] using specific features provided by the input device, e.g. functions controlled by the rotation of a mouse with dual sensing arrangements, or of the nature of the input device, e.g. tap gestures based on pressure sensed by a digitiser using a touch-screen or digitiser, e.g. input of commands through traced gestures for inputting data by handwriting, e.g. gesture or text
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/06—Energy or water supply

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Abstract

The invention discloses an electric power business self-service terminal, wherein a front panel of a box body of the terminal is provided with a display screen, a WeChat payment camera, a binocular camera, a Paibao payment camera, a gesture recognition camera group and an IC card induction area; it further comprises: the system comprises a WeChat face payment processing module, an identity verification processing unit, a Paibao face payment processing module, a gesture recognition processing module, an IC card recognition module, a user association query module and a service processing module. The invention also discloses a corresponding interactive processing method and a storage medium; the invention can realize the self-service without contact, and improve the operation efficiency and the use experience of the user.

Description

Power business self-service terminal, interaction processing method thereof and storage medium
Technical Field
The invention relates to the technical field of power business self-service terminals, in particular to a power business self-service terminal, an interactive processing method and a storage medium thereof.
Background
At present, part of the business handling of the power grid is carried out in an offline business hall in a centralized way, and the self-service terminal also bears the main role of offline business handling. The current self-service terminal supports electric charge investigation and payment, electricity service transaction, electricity bill printing and the like, and in terms of hardware composition, for supporting the services, the existing terminal is provided with a UnionPay card reader, a code keyboard, a touch screen and the like, the peripheral equipment is a communication carrier for realizing man-machine interaction, so that convenience is provided, and meanwhile, a defect is caused, the process of transaction service needs to be manually contacted with the peripheral equipment hardware, such as card insertion and card withdrawal, password input, the touch screen and the like, and the user experience is poor and insanitary.
Disclosure of Invention
The technical problem to be solved by the invention is to provide a power business self-service terminal, an interaction processing method thereof and a storage medium, which can realize self-service handling of power business in a non-contact manner, improve the working efficiency and experience of users and simultaneously contribute to public health and epidemic prevention.
In order to solve the technical problems, the invention provides an electric power business self-service terminal which comprises a box body, wherein a display screen is arranged in the middle of a front panel of the box body, a WeChat payment camera, a binocular camera and a Paibao payment camera are arranged on the upper side of the display screen, and a gesture recognition camera group and an IC card induction area are arranged on the lower side of the display screen; further comprising:
the WeChat face payment processing module is connected with the WeChat payment camera and used for carrying out face recognition processing of WeChat payment;
the identity verification processing unit is connected with the binocular camera and is used for identity recognition processing of a user logging in the power business self-service terminal;
the face payment processing module of the payment bank is connected with the payment bank payment camera and is used for carrying out face recognition processing on payment bank payment;
the gesture recognition processing module is connected with the gesture recognition camera group and used for capturing gestures of the user in real time, analyzing the gestures to obtain recognition results and obtaining corresponding operation instructions according to the recognition results;
the IC card identification module is connected with the IC card induction area and used for reading the mark symbol in the IC card;
the user correlation query module is connected with the IC card identification module and used for correlating the identified IC mark symbol with a marketing service database to obtain user information corresponding to the IC mark symbol;
and the business processing module is connected with the WeChat face payment processing module, the identity verification processing unit, the Paibao face payment processing module, the gesture recognition processing module, the user association query module and the display screen and is used for displaying business operation for the user to finish contact interaction.
Preferably, the WeChat payment camera, the binocular camera and the Payment treasure payment camera are all 3D structure optical camera modules; the gesture recognition camera group is a 3D structured light infrared camera module; the IC card identification module is a non-contact IC card identification module.
Preferably, the gesture recognition processing module further comprises:
the setting unit is used for providing a gesture form specified by user input for each operation interface in advance and setting a corresponding control instruction to form a gesture instruction library, wherein the control instruction is an instruction set for controlling terminal program or mouse key operation of a windows system;
the gesture capturing unit is used for recognizing images shot by the camera group according to gestures and capturing the current gesture posture of the user in real time;
the gesture analysis unit is used for analyzing according to the gesture captured by the gesture capture unit to obtain a gesture action corresponding to the current gesture posture, and the gesture action comprises the following steps: at least one of left slide, right slide, up slide, down slide, fist making movement and pressing;
and the command query unit is used for querying a pre-stored gesture command library according to the gesture actions analyzed by the gesture analysis unit, acquiring a command corresponding to the gesture actions in the current operation page, and sending the command to the service processing module.
Preferably, the service processing module further comprises:
a business operation page forming unit, configured to obtain, according to the user information obtained by the user association query module, a recently transacted business and transactable business information corresponding to the user information, and form an operation page to be displayed on the display screen;
the gesture meaning prompting unit is used for prompting gesture actions corresponding to each operation button on the current page in a text or voice mode;
and the instruction execution unit is used for executing the corresponding operation button on the current page according to the instruction information analyzed by the gesture recognition processing module.
As another aspect of the present invention, there is also provided an interactive processing method for a power service self-service terminal, which is implemented by using the foregoing power service self-service terminal, and the method includes the following steps:
step S10, the IC card identification module obtains the symbol of the IC card sensed by the IC card sensing area;
step S11, the user correlation query module correlates the IC sign symbol with the marketing service database according to the identified IC sign symbol to obtain the user information corresponding to the IC sign symbol;
step S12, identifying and verifying the face corresponding to the user by using a binocular camera;
step S13, after the verification is passed, the service processing module obtains the corresponding recently transacted service and transactable service information according to the user information obtained by the user correlation query module, and forms an operation page to be displayed on the display screen; simultaneously prompting gesture actions corresponding to each operation button on the current page in a text or voice mode;
step S14, the gesture recognition processing module captures the gesture of the user in real time, obtains a recognition result after analyzing the gesture, and obtains a corresponding operation instruction according to the recognition result;
and step S15, the business processing module executes the corresponding operation button on the current page according to the instruction information analyzed by the gesture recognition processing module, and enters the next operation interface.
Preferably, the step S14 further includes:
according to the images shot by the gesture recognition camera group, capturing the current gesture posture of the user in real time;
analyzing according to the gesture captured by the gesture capturing unit to obtain a gesture motion corresponding to the current gesture, wherein the gesture motion comprises: at least one of left slide, right slide, up slide, down slide, fist making movement and pressing;
and inquiring a pre-stored gesture instruction library according to the gesture actions analyzed by the gesture analysis unit, acquiring an instruction corresponding to the gesture actions under the current operation page, and sending the instruction to a service processing module.
Preferably, further comprising:
and providing a gesture form specified by a user input for each operation interface in advance, setting a corresponding control instruction to form a gesture instruction library, wherein the control instruction is an instruction set for controlling the mouse key operation of a terminal program or a windows system.
Preferably, the step S15 further includes:
and realizing a face payment processing flow by adopting a WeChat face payment processing module or a Paibao face payment processing module according to the selection of the user.
As a further aspect of the present invention, there is also provided a computer-readable storage medium, characterized in that the computer-readable storage medium has stored thereon a series of computer-executable instructions, which when executed by one or more computing devices, cause the one or more computing devices to implement the aforementioned method.
The embodiment of the invention has the following beneficial effects:
the invention provides a power business self-service terminal, an interactive processing method thereof and a storage medium. The functions of a 3D structure optical camera and a gesture recognition are formed by accumulating a short-distance card reading device, a WeChat and Payment treasure face brushing payment in the power business self-service terminal; reading user IC card information through a non-contact close-range card reading device to obtain card number information, and inputting the card number information into a marketing system to inquire user information; the gesture recognition function can prevent a user from touching the display screen by hands; the plug-in and pull-out of the union pay card and the key of the password keyboard can be avoided by a face payment means; therefore, in the whole process of self-service business operation of the user, the touch of the power business self-service terminal is not needed, the operation efficiency and experience of the user can be improved, and the public health epidemic prevention effect can be improved to a certain extent.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly introduced below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and it is within the scope of the present invention for those skilled in the art to obtain other drawings based on the drawings without inventive exercise.
Fig. 1 is a front panel layout diagram of a power business self-service terminal provided by the present invention;
fig. 2 is a schematic structural diagram of an embodiment of a power service self-service terminal provided in the present invention;
FIG. 3 is a schematic structural diagram of a gesture recognition processing module shown in FIG. 2;
FIG. 4 is a schematic structural diagram of a service processing module in FIG. 2;
fig. 5 is a main flow diagram of an embodiment of an interaction processing method of a power service self-service terminal according to the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more apparent, the present invention will be described in further detail with reference to the accompanying drawings.
As shown in fig. 1 to 4, schematic structural diagrams of an embodiment of a power service self-service terminal provided by the present invention are shown. As shown in fig. 1, the power business self-service terminal 1 is provided with a box body, a display screen 2 is arranged in the middle of a front panel of the box body, a WeChat payment camera 3, a binocular camera 4 and a Paibao payment camera 5 are arranged on the upper side of the display screen 2, and a gesture recognition camera group 6 and an IC card induction area 6 are arranged on the lower side of the display screen 2; the power business self-service terminal 1 further comprises:
the WeChat face payment processing module 13 is connected with the WeChat payment camera 3 and used for carrying out face recognition processing of WeChat payment;
the identity authentication processing unit 14 is connected with the binocular camera 4 and used for identity recognition processing of a user logging in the power business self-service terminal;
the face payment processing module 15 is connected with the payment camera 5 and used for face recognition processing of payment;
the gesture recognition processing module 16 is connected with the gesture recognition camera group 6 and used for capturing gestures of a user in real time, analyzing the gestures to obtain recognition results and obtaining corresponding operation instructions according to the recognition results;
an IC card identification module 17 connected with the IC card sensing area 7 for reading out the mark symbol in the IC card, wherein the IC card can be an identity card or other user cards embedded with IC chips;
a user association query module 12 connected to the IC card identification module 17, configured to associate the identified IC identifier with a marketing service database (not shown) to obtain user information corresponding to the IC identifier;
and the service processing module 11 is connected with the WeChat face payment processing module 13, the identity verification processing unit 14, the Paibao face payment processing module 15, the gesture recognition processing module 16, the user association query module 12 and the display screen 2, and is used for displaying service operation for user contact interaction completion. In particular, the business operations herein may be such as: and checking and paying electric charge, and conducting services such as electricity service handling or self-service printing. The service processing module 11 may call the application program interface capability of the operating system api or the application program agreement to perform control operations on the operating system and the self-service system, respectively, in an integrated control manner.
In a specific example, the WeChat payment camera 3, the binocular camera 4 and the Payment treasure payment camera 5 are all 3D structure optical camera modules; the gesture recognition camera group 6 is a 3D structured light infrared camera module; the IC card identification module 17 is a non-contact IC card identification module, and when the IC card used by the user is close to the IC card sensing area 6, the IC card identification module 17 can identify the information in the IC card without the need of contacting the IC card with the IC card sensing area 6.
As shown in fig. 3, the gesture recognition processing module 16 further includes:
the setting unit 160 is used for providing a gesture form specified by user input for each operation interface in advance and setting a corresponding control instruction to form a gesture instruction library, wherein the control instruction is an instruction set for controlling terminal program or mouse key operation of the windows system;
a gesture capturing unit 161, configured to capture the current gesture posture of the user in real time according to the image captured by the gesture recognition camera group;
the gesture analysis unit 162 is configured to analyze the gesture captured by the gesture capture unit to obtain a gesture motion corresponding to the current gesture posture, where the gesture motion includes: at least one of left slide, right slide, up slide, down slide, fist making movement and pressing;
the instruction query unit 163 is configured to query a pre-stored gesture instruction library according to the gesture actions analyzed by the gesture analysis unit, obtain an instruction corresponding to the gesture action in the current operation page, and send the instruction to the service processing module.
As shown in fig. 4, the service processing module 11 further includes:
a service operation page forming unit 110, configured to obtain, according to the user information obtained by the user association query module, a recently transacted service and transactable service information corresponding to the user information, and form an operation page to be displayed on the display screen;
the gesture meaning prompting unit 111 is used for prompting gesture actions corresponding to each operation button on the current page in a text or voice mode;
and the instruction execution unit 112 is configured to execute the corresponding operation button on the current page according to the instruction information analyzed by the gesture recognition processing module.
Fig. 5 is a main flow diagram illustrating an embodiment of an interactive processing method for a power service self-service terminal according to the present invention. In this embodiment, the method is implemented by using the power service self-service terminal 1 described in the foregoing fig. 1 to 4, and specifically, the method includes the following steps:
step S10, the IC card identification module obtains the symbol of the IC card sensed by the IC card sensing area;
step S11, the user correlation query module correlates the IC sign symbol with the marketing service database according to the identified IC sign symbol to obtain the user information corresponding to the IC sign symbol;
step S12, identifying and verifying the face corresponding to the user by using a binocular camera;
step S13, after the verification is passed, the service processing module obtains the corresponding recently transacted service and transactable service information according to the user information obtained by the user correlation query module, and forms an operation page to be displayed on the display screen; simultaneously prompting gesture actions corresponding to each operation button on the current page in a text or voice mode;
step S14, the gesture recognition processing module captures the gesture of the user in real time, obtains a recognition result after analyzing the gesture, and obtains a corresponding operation instruction according to the recognition result;
in a specific example, the step S14 further includes:
according to the images shot by the gesture recognition camera group, capturing the current gesture posture of the user in real time;
analyzing according to the gesture captured by the gesture capturing unit to obtain a gesture motion corresponding to the current gesture, wherein the gesture motion comprises: at least one of left slide, right slide, up slide, down slide, fist making movement and pressing; it should be understood that the above-mentioned gesture actions are only examples, and in other examples, other gesture actions may be available;
and inquiring a pre-stored gesture instruction library according to the gesture actions analyzed by the gesture analysis unit, acquiring an instruction corresponding to the gesture actions under the current operation page, and sending the instruction to a service processing module.
And step S15, the business processing module executes the corresponding operation button on the current page according to the instruction information analyzed by the gesture recognition processing module, and enters the next operation interface.
Specifically, the step S15 further includes:
and realizing a face payment processing flow by adopting a WeChat face payment processing module or a Paibao face payment processing module according to the selection of the user.
It is understood that in step S11, if the user information is not queried, the user is determined to be transacting related business for the first time, and an association interface may be displayed to prompt the user to add the user information as a new association relationship to the user association module.
It is understood that, in the method, further comprising:
and providing a gesture form specified by a user input for each operation interface in advance, setting a corresponding control instruction to form a gesture instruction library, wherein the control instruction is an instruction set for controlling the mouse key operation of a terminal program or a windows system. More specifically, the gesture instruction library may include a "system instruction set" and an "application instruction set", wherein: the "system instruction set" specifically refers to an instruction at an operating system level, such as controlling mouse movement, left mouse click, right mouse click, and the like; the "application instruction set" specifically refers to an instruction for controlling the function of the application interface, such as controlling the next step, the previous step, the return interface, and the like of the business process. And the gesture command library may be stored in a key or cmd formatted file.
For more details, reference may be made to and combined with the description of fig. 1 to fig. 4, which is not repeated herein.
As yet another aspect of the present invention, there is also provided a computer-readable storage medium, characterized in that the computer-readable storage medium has stored thereon a series of computer-executable instructions, which when executed by one or more computing devices, cause the one or more computing devices to implement the method illustrated in the aforementioned fig. 5. For further details, reference may be made to and incorporated in the preceding description.
The embodiment of the invention has the following beneficial effects:
the invention provides a power business self-service terminal, an interactive processing method thereof and a storage medium. The functions of a 3D structure optical camera and a gesture recognition are formed by accumulating a short-distance card reading device, a WeChat and Payment treasure face brushing payment in the power business self-service terminal; reading user IC card information through a non-contact close-range card reading device to obtain card number information, and inputting the card number information into a marketing system to inquire user information; the gesture recognition function can prevent a user from touching the display screen by hands; the plug-in and pull-out of the union pay card and the key of the password keyboard can be avoided by a face payment means; therefore, in the whole process of self-service business operation of the user, the touch of the power business self-service terminal is not needed, the operation efficiency and experience of the user can be improved, and the public health epidemic prevention effect can be improved to a certain extent.
As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, apparatus, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
While the invention has been described in connection with what is presently considered to be the most practical and preferred embodiment, it is to be understood that the invention is not to be limited to the disclosed embodiment, but on the contrary, is intended to cover various modifications and equivalent arrangements included within the spirit and scope of the appended claims.

Claims (9)

1. A power business self-service terminal is provided with a box body and is characterized in that a display screen is arranged in the middle of a front panel of the box body, a WeChat payment camera, a binocular camera and a Paibao payment camera are arranged on the upper side of the display screen, and a gesture recognition camera group and an IC card induction area are arranged on the lower side of the display screen; further comprising:
the WeChat face payment processing module is connected with the WeChat payment camera and used for carrying out face recognition processing of WeChat payment;
the identity verification processing unit is connected with the binocular camera and is used for identity recognition processing of a user logging in the power business self-service terminal;
the face payment processing module of the payment bank is connected with the payment bank payment camera and is used for carrying out face recognition processing on payment bank payment;
the gesture recognition processing module is connected with the gesture recognition camera group and used for capturing gestures of the user in real time, analyzing the gestures to obtain recognition results and obtaining corresponding operation instructions according to the recognition results;
the IC card identification module is connected with the IC card induction area and used for reading the mark symbol in the IC card;
the user correlation query module is connected with the IC card identification module and used for correlating the identified IC mark symbol with a marketing service database to obtain user information corresponding to the IC mark symbol;
and the business processing module is connected with the WeChat face payment processing module, the identity verification processing unit, the Paibao face payment processing module, the gesture recognition processing module, the user association query module and the display screen and is used for displaying business operation for the user to finish contact interaction.
2. The power business self-service terminal of claim 1, wherein the WeChat payment camera, the binocular camera and the Payment treasure payment camera are all 3D structure optical camera modules; the gesture recognition camera group is a 3D structured light infrared camera module; the IC card identification module is a non-contact IC card identification module.
3. The power business self-service terminal of claim 2, wherein the gesture recognition processing module further comprises:
the setting unit is used for providing a gesture form specified by user input for each operation interface in advance and setting a corresponding control instruction to form a gesture instruction library, wherein the control instruction is an instruction set for controlling terminal program or mouse key operation of a windows system;
the gesture capturing unit is used for recognizing images shot by the camera group according to gestures and capturing the current gesture posture of the user in real time;
the gesture analysis unit is used for analyzing according to the gesture captured by the gesture capture unit to obtain a gesture action corresponding to the current gesture posture, and the gesture action comprises the following steps: at least one of left slide, right slide, up slide, down slide, fist making movement and pressing;
and the command query unit is used for querying a pre-stored gesture command library according to the gesture actions analyzed by the gesture analysis unit, acquiring a command corresponding to the gesture actions in the current operation page, and sending the command to the service processing module.
4. The power business self-service terminal of claim 3, wherein the business processing module further comprises:
a business operation page forming unit, configured to obtain, according to the user information obtained by the user association query module, a recently transacted business and transactable business information corresponding to the user information, and form an operation page to be displayed on the display screen;
the gesture meaning prompting unit is used for prompting gesture actions corresponding to each operation button on the current page in a text or voice mode;
and the instruction execution unit is used for executing the corresponding operation button on the current page according to the instruction information analyzed by the gesture recognition processing module.
5. An electric power service self-service terminal interaction processing method which is realized by the electric power service self-service terminal according to any one of claims 1-4, and is characterized by comprising the following steps:
step S10, the IC card identification module obtains the symbol of the IC card sensed by the IC card sensing area;
step S11, the user correlation query module correlates the IC sign symbol with the marketing service database according to the identified IC sign symbol to obtain the user information corresponding to the IC sign symbol;
step S12, identifying and verifying the face corresponding to the user by using a binocular camera;
step S13, after the verification is passed, the service processing module obtains the corresponding recently transacted service and transactable service information according to the user information obtained by the user correlation query module, and forms an operation page to be displayed on the display screen; simultaneously prompting gesture actions corresponding to each operation button on the current page in a text or voice mode;
step S14, the gesture recognition processing module captures the gesture of the user in real time, obtains a recognition result after analyzing the gesture, and obtains a corresponding operation instruction according to the recognition result;
and step S15, the business processing module executes the corresponding operation button on the current page according to the instruction information analyzed by the gesture recognition processing module, and enters the next operation interface.
6. The method of claim 5, wherein the step S14 further comprises:
according to the images shot by the gesture recognition camera group, capturing the current gesture posture of the user in real time;
analyzing according to the gesture captured by the gesture capturing unit to obtain a gesture motion corresponding to the current gesture, wherein the gesture motion comprises: at least one of left slide, right slide, up slide, down slide, fist making movement and pressing;
and inquiring a pre-stored gesture instruction library according to the gesture actions analyzed by the gesture analysis unit, acquiring an instruction corresponding to the gesture actions under the current operation page, and sending the instruction to a service processing module.
7. The method of claim 6, further comprising:
and providing a gesture form specified by a user input for each operation interface in advance, setting a corresponding control instruction to form a gesture instruction library, wherein the control instruction is an instruction set for controlling the mouse key operation of a terminal program or a windows system.
8. The method of claim 7, wherein the step S15 further comprises:
and realizing a face payment processing flow by adopting a WeChat face payment processing module or a Paibao face payment processing module according to the selection of the user.
9. A computer-readable storage medium having stored thereon a series of computer-executable instructions that, when executed by one or more computing devices, cause the one or more computing devices to implement a method as in any of claims 5-8.
CN202111338181.5A 2021-11-12 2021-11-12 Power business self-service terminal, interaction processing method thereof and storage medium Pending CN114092096A (en)

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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN115334236A (en) * 2022-07-25 2022-11-11 浪潮金融信息技术有限公司 Automatic alignment camera device for self-service terminal, control method and medium

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN115334236A (en) * 2022-07-25 2022-11-11 浪潮金融信息技术有限公司 Automatic alignment camera device for self-service terminal, control method and medium

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