CN113098965A - Parking lot abnormal condition processing method and related equipment - Google Patents
Parking lot abnormal condition processing method and related equipment Download PDFInfo
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Abstract
The embodiment of the application discloses a method for processing abnormal conditions of a parking lot, which comprises the following steps: receiving an abnormal condition processing request, wherein the abnormal condition processing request is sent by a cloud seat front-end system running in a target parking lot; acquiring current environmental information of the target parking lot; judging whether the environment information meets the preset requirement or not; if the environment information does not meet the preset requirement, determining that the abnormal condition processing request is a false abnormal condition processing request, and ending the process; and if the environment information meets the preset requirement, determining that the abnormal condition processing request is a real abnormal condition processing request, and establishing a communication link, wherein the communication link is used for transmitting the interaction information between the cloud seat front-end system and the cloud seat cloud end system. By means of the method, invalid abnormal condition processing requests are filtered, the quality of effective service of the manual seat is improved, the service efficiency of the parking cloud seat is improved, and the operation cost of the cloud hosting parking lot is reduced.
Description
Technical Field
The embodiment of the application relates to the field of communication, in particular to a parking lot abnormal condition processing method and related equipment
Background
The cloud hosting parking lot is a new operation mode of the parking lot using the cloud hosting technology, the defect that a traditional parking lot needs personnel to stay for a long time is overcome by using the parking lot using the cloud hosting technology, unmanned parking lot management is achieved, and the intelligence of the parking lot is improved. When a problem occurs in the parking lot, a user can obtain AI (Artificial Intelligence) seat service or manual seat service through the cloud seat system, and then the problem occurring in the parking lot is solved remotely.
The cloud seat system used in the cloud hosting parking place mainly comprises two parts, including a cloud seat front-end system arranged in the parking lot and a cloud seat cloud-end system arranged in the cloud end, wherein the cloud seat front-end system comprises cloud seat front-end equipment and cloud seat front-end software, when a problem occurs in the management process of the cloud hosting parking lot, if a vehicle runs to an outlet but an outlet gate is not opened for a long time, a user can trigger an abnormal condition processing request through the cloud seat front-end equipment, and then the cloud seat cloud-end system arranged in the cloud end provides AI (artificial intelligence ) seat service or artificial seat service for the user, so that the problem is solved for the user.
The abnormal condition processing request received by the cloud hosting parking lot system can be sent by the equipment through the cloud seat front-end equipment, and can also be automatically sent by the cloud seat front-end software based on a certain processing logic, however, personnel often send the abnormal condition processing request by mistake, the software can also judge that the abnormal condition exists by mistake and needs to be processed, and then the false abnormal condition processing request is sent to the cloud seat cloud system, so that the processing pressure of the cloud seat system is improved.
Disclosure of Invention
A first aspect of the embodiments of the present application provides a method for processing an abnormal situation of a parking lot, including:
receiving an abnormal condition processing request, wherein the abnormal condition processing request is sent by a cloud seat front-end system running in a target parking lot;
acquiring current environmental information of the target parking lot;
judging whether the environment information meets the preset requirement or not;
if the environment information does not meet the preset requirement, determining that the abnormal condition processing request is a false abnormal condition processing request, and ending the process;
and if the environment information meets the preset requirement, determining that the abnormal condition processing request is a real abnormal condition processing request, and establishing a communication link, wherein the communication link is used for transmitting the interaction information between the cloud seat front-end system and the cloud seat cloud end system.
Based on the method for processing the abnormal situation of the parking lot provided by the first aspect of the embodiment of the present application, optionally,
the receiving of the abnormal situation processing request includes:
receiving an abnormal condition processing request sent by cloud seat front-end equipment, wherein the sending process of the abnormal condition processing request is triggered manually or triggered by the cloud seat front-end equipment when judging that the target parking lot has an abnormal condition.
Based on the method for processing the abnormal situation of the parking lot provided by the first aspect of the embodiment of the present application, optionally,
the acquiring the current environmental information of the target parking lot comprises the following steps:
acquiring current environmental information of the entrance and exit of the target parking lot, wherein the environmental information comprises: any one or more of image information, video information, audio information, and pressure sensor information.
Based on the method for processing the abnormal situation of the parking lot provided by the first aspect of the embodiment of the present application, optionally,
the judging whether the environmental information meets the preset requirements includes:
judging whether personnel or vehicles exist at the entrance and exit of the parking lot based on the environmental information;
if the personnel or the vehicles exist at the entrance and exit of the parking lot, determining that the environmental information meets the preset requirement;
and if no personnel or vehicle exists at the entrance and exit of the parking lot, determining that the environmental information does not meet the preset requirement.
Based on the method for processing the abnormal situation of the parking lot provided by the first aspect of the embodiment of the present application, optionally,
the abnormal situation processing request includes information of a place where an abnormal situation occurs, the information of the place where the abnormal situation occurs including an exit of the parking lot or an entrance of the parking lot;
the acquiring the current environmental information of the target parking lot comprises the following steps:
and acquiring the current environment information corresponding to the place where the abnormal condition occurs.
A second aspect of the embodiments of the present application provides a parking lot abnormal situation processing apparatus, including:
the system comprises a receiving unit, a processing unit and a processing unit, wherein the receiving unit is used for receiving an abnormal condition processing request which is sent by a cloud seat front-end system running in a target parking lot;
the acquisition unit is used for acquiring the current environmental information of the target parking lot;
the judging unit is used for judging whether the environment information meets the preset requirement, if not, the processing unit of the false abnormal condition processing request is triggered, and if so, the processing unit of the real abnormal condition processing request is triggered;
and the false abnormal condition processing request processing unit is used for determining that the abnormal condition processing request is a false abnormal condition processing request and ending the flow.
And the real abnormal condition processing request processing unit is used for determining that the abnormal condition processing request is a real abnormal condition processing request and establishing a communication link, wherein the communication link is used for transmitting the interactive information between the cloud agent front-end system and the cloud agent cloud-end system.
According to the parking lot abnormal situation processing device provided by the first aspect of the embodiment of the present application, optionally,
the judgment unit is specifically configured to:
judging whether personnel or vehicles exist at the entrance and exit of the parking lot based on the environmental information;
if the personnel or the vehicles exist at the entrance and exit of the parking lot, determining that the environmental information meets the preset requirement;
and if no personnel or vehicle exists at the entrance and exit of the parking lot, determining that the environmental information does not meet the preset requirement.
According to the parking lot abnormal situation processing device provided by the first aspect of the embodiment of the present application, optionally,
the abnormal situation processing request includes information of a place where an abnormal situation occurs, the information of the place where the abnormal situation occurs including an exit of the parking lot or an entrance of the parking lot;
the obtaining unit is specifically configured to: and acquiring the current environment information corresponding to the place where the abnormal condition occurs.
A third aspect of the embodiments of the present application provides a parking lot abnormal situation processing apparatus, including:
a central processing unit, a memory;
the memory is a transient memory or a persistent memory;
the central processing unit is configured to communicate with the memory, and instructions in the memory are executed on the central processing unit to perform the method according to any one of the first aspect of the embodiments of the present application.
A fourth aspect of embodiments of the present application provides a computer-readable storage medium, including instructions, which, when executed on a computer, cause the computer to perform the method according to any one of the first aspects of embodiments of the present application.
According to the technical scheme, the embodiment of the application has the following advantages: according to the scheme, after an abnormal condition processing request is received, current environment information of a target parking lot is obtained based on the abnormal condition processing request, whether the environment information meets a preset requirement or not is judged, if not, the abnormal condition processing request is determined to be a false abnormal condition processing request, and a flow is ended; if the abnormal condition processing requests are matched with the real abnormal condition processing requests, the abnormal condition processing requests are determined to be real abnormal condition processing requests, a communication link is established, and services are provided for the target parking lot.
Drawings
In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings needed to be used in the description of the embodiments or the prior art will be briefly introduced below, it is obvious that the drawings in the following description are only embodiments of the present application, and for those skilled in the art, other drawings can be obtained according to the provided drawings without creative efforts.
Fig. 1 is a schematic flowchart of an embodiment of a parking lot abnormal situation handling method according to the present application;
FIG. 2 is another schematic flow chart illustrating an embodiment of a parking lot abnormal situation handling method according to the present application;
FIG. 3 is a schematic structural diagram of an embodiment of an abnormal situation handling device for a parking lot according to the present application;
fig. 4 is another schematic structural diagram of an embodiment of a parking lot abnormal situation processing device according to the present application.
Detailed Description
In order to make the objects, technical solutions and advantages of the present application more apparent, the present application is described in further detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the present application and are not intended to limit the present application. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
The terms "first," "second," "third," "fourth," and the like in the description and in the claims of the present application and in the drawings described above, if any, are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It will be appreciated that the data so used may be interchanged under appropriate circumstances such that the embodiments described herein may be practiced otherwise than as specifically illustrated or described herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
It should be noted that the descriptions in this application referring to "first", "second", etc. are for descriptive purposes only and are not to be construed as indicating or implying relative importance or implicitly indicating the number of technical features indicated. Thus, a feature defined as "first" or "second" may explicitly or implicitly include at least one such feature. In addition, technical solutions between various embodiments may be combined with each other, but must be realized by a person skilled in the art, and when the technical solutions are contradictory or cannot be realized, such a combination should not be considered to exist, and is not within the protection scope of the present application.
The abnormal condition processing request received by the cloud hosting parking lot system can be a false abnormal condition processing request which is sent by a cloud seat front-end system in a false triggering mode, the false abnormal condition processing request is forwarded to the artificial cloud seat part to be processed, the efficiency of cloud seat artificial customer service is undoubtedly reduced, the effective service quality of the artificial customer service is reduced, and the processing pressure of the artificial cloud seat part of the cloud seat system is improved.
In order to solve the above problems, the present application provides a method for processing abnormal situations in a parking lot, which determines authenticity of an abnormal situation processing request by using an AI cloud seat before a cloud seat artificial customer service link is established, and filters false abnormal situation processing requests, so as to improve efficiency of cloud seat artificial customer service, please refer to fig. 1, where an embodiment of the method for processing abnormal situations in a parking lot includes: step 101-step 105.
101. An abnormal situation handling request is received.
The cloud seat cloud end system receives an abnormal condition processing request sent by the cloud seat front end system, wherein the abnormal condition processing request is sent by the cloud seat front end system running in a target parking lot. The abnormal condition processing request indicates that an abnormal condition occurs in the current target parking lot, and the specific abnormal condition may be represented as: the vehicle of the user stays at the exit or the entrance of the target parking lot for too long time, but the barrier gate cannot be opened, or the barrier gate cannot fall down after being opened, and some parking lot devices have faults and other problems, which can be determined that the abnormal condition occurs in the current target parking lot. The sending of the abnormal condition processing request is completed by a cloud seat front-end system running in the target parking lot, and the cloud seat front-end system comprises cloud seat front-end software and cloud seat front-end equipment. The user can trigger the sending of the abnormal situation processing request through a button on the cloud seat front-end equipment. The sending condition of the abnormal condition processing request can also be set on the cloud seat front-end software by the staff, for example, if the time that the pressure sensor arranged at the barrier feels that the pressure exists exceeds a certain time, the sending process of the abnormal condition processing request is triggered, or if the barrier equipment cannot be reset for a long time, the sending process of the abnormal condition processing request is triggered, and the sending process is not limited according to the actual condition,
the abnormal situation handling request is sent to the cloud seat cloud system for handling, and it can be understood that the abnormal situation handling request should include information of a place where the abnormal situation occurs, that is, information of the target parking lot, so as to perform subsequent handling. The further abnormal situation handling request may further include more detailed information of the abnormal situation, such as information that the abnormal situation occurs at the entrance side or the exit side of the target parking lot, which may be specific to the actual situation, and is not limited herein.
102. And acquiring current environmental information of the target parking lot.
The cloud seat cloud system acquires current environmental information of a target parking lot. Specifically, after the cloud agent cloud system receives an abnormal situation handling request sent by the cloud agent front system, the cloud agent cloud system first determines the identity of the target parking lot and a part of the target parking lot where the abnormal situation occurs specifically based on the position information included in the abnormal situation handling request, if a certain specific cloud agent cloud service system can serve the parking lot a and the parking lot B at the same time, after the specific cloud agent cloud service system receives the abnormal situation handling request, it is first determined that the request is sent by the parking lot a or the parking lot B, the determination process can be completed based on a specific field in the abnormal situation handling request, and the determination process is specifically determined according to actual situations, and is not limited herein. After the identity of the parking lot is determined, the current environmental information of the target parking lot is obtained, specifically, the information obtained by the information acquisition equipment arranged in the target parking lot, such as the information acquired by the video acquisition equipment, the audio acquisition equipment, the pressure sensor and other equipment arranged in the target parking lot, is used as the environmental information and is transmitted to the cloud seat and cloud end system so as to perform subsequent analysis.
103. And judging whether the environmental information meets the preset requirement.
And the cloud seat cloud system judges whether the environment information meets the preset requirement. The specific abnormal situation handling request is generally sent by the user or automatically triggered to solve the problem currently encountered by the user, and thus the judgment criterion for the environment information may be set to judge whether the user is present (i.e., whether a person or a vehicle is present) based on the current environment. If the user exists in the current environment, the abnormal condition processing request is determined to be real and needs to be provided with service for the user, and if the user does not exist in the current environment, the abnormal condition processing request is determined to be false, and the process is ended. The preset requirement set in the judgment process is determined based on the type of the environment information which can be obtained, if the type of the environment information which can be obtained currently comprises video information, image recognition can be carried out based on the video information, whether personnel or vehicles exist in the current environment is judged, if yes, the current environment information is determined to meet the preset requirement, step 105 is executed, if not, the previous environment information is determined not to meet the preset requirement, step 104 is executed, the specific preset requirement and the judgment standard can be preset according to the actual situation, the specific preset requirement and the judgment standard can be determined according to the actual situation, and the method is not limited here.
104. Determining that the abnormal situation handling request is a false abnormal situation handling request.
And if the environmental information does not meet the preset requirement, determining that the abnormal condition processing request is a false abnormal condition processing request, namely determining that the abnormal condition processing request is mistakenly triggered by irrelevant personnel or sent due to wrong software judgment, and actually not generating an abnormal condition needing to be processed, wherein manual service does not need to be provided for the target parking lot, and the process is ended.
105. And determining that the abnormal condition processing request is a real abnormal condition processing request.
And if the environmental information meets the preset requirement, determining that the abnormal condition processing request is a real abnormal condition processing request, processing the abnormal condition, executing step 106, and establishing a communication link between the target parking lot and the cloud seat artificial customer service system.
106. A communication link is established.
The cloud agent cloud end system establishes a communication link, and the communication link is used for transmitting interaction information between the cloud agent front end system and the cloud agent cloud end system. The cloud seat customer service personnel can transmit videos, images and text information through the communication link to help a user solve problems, the videos, the images and the text information transmitted based on the communication link can be displayed through the cloud seat front-end equipment, and then the user is guided to solve current abnormal conditions, and a processing process is completed.
According to the technical scheme, the embodiment of the application has the following advantages: according to the scheme, after an abnormal condition processing request is received, current environment information of a target parking lot is obtained based on the abnormal condition processing request, whether the environment information meets a preset requirement or not is judged, if not, the abnormal condition processing request is determined to be a false abnormal condition processing request, and a flow is ended; if so, determining that the abnormal situation handling request is a real abnormal situation handling request, establishing a communication link, and providing a service for the target parking lot, where it is understood that the function implemented by the above process may be integrated in the function that can be implemented by the AI cloud seat, and the AI cloud seat may implement other functions not limited to the method, so as to provide a service for the user, and is not limited herein specifically. By means of the method, invalid abnormal condition processing requests are filtered, the quality of effective service of the manual seat is improved, the service efficiency of the parking cloud seat is improved, and the operation cost of the cloud hosting parking lot is reduced.
Based on the embodiment described in fig. 1, a detailed embodiment that can be selectively executed in the implementation process of the present solution is provided below, please refer to fig. 2, and an embodiment of the parking lot abnormal situation processing method according to the present application includes: step 201-step 206.
201. And receiving an abnormal condition processing request sent by the cloud seat front-end equipment.
And receiving an abnormal condition processing request sent by the cloud seat front-end equipment. Specifically, the sending process of the abnormal situation handling request may be triggered manually, that is, when an abnormal situation occurs, a user may request to obtain a manual or AI service by triggering an abnormal situation handling request sending button arranged on the cloud seat front-end device, or the cloud seat front-end device may determine that the target parking lot is triggered by the abnormal situation. And the cloud seat front-end software running on the cloud seat front-end equipment judges whether an abnormal condition occurs, for example, a triggering condition sent by an abnormal condition processing request can be preset in the cloud seat front-end software, for example, a condition that the vehicle stagnation time length exceeds 2 minutes exists in front of the barrier gate equipment, and the method can be specifically determined according to the actual condition, and is not limited herein. The abnormal situation processing request comprises information of the place where the abnormal situation occurs, wherein the information of the place where the abnormal situation occurs comprises an exit of the parking lot or an entrance of the parking lot, so that the cloud system can determine the place where the abnormal situation occurs as soon as possible.
202. And acquiring the current environment information corresponding to the place where the abnormal condition occurs.
The cloud seat and cloud end system determines information of a target parking lot and establishes data transmission connection with the target parking lot, so that current environment information of the target parking lot is obtained. Specifically, after the cloud seat cloud system determines the position where the abnormal condition occurs based on the abnormal condition processing request, the environmental information of the position can be obtained based on the determined position, and if the sending source of the abnormal condition processing request is determined to be the cloud seat front-end device arranged at the exit of the parking lot a, only the environmental information at the exit of the parking lot a can be obtained, so that the data volume needing to be processed is reduced, and the practicability of the scheme is improved. It should be noted that the acquired environment information should be environment information at the current time or at a time close to the time when the abnormal situation processing request is sent, so as to process the current situation.
The kind of the environmental information may include any one or more of image information, video information, audio information, and pressure sensor information. The environmental information depends on the information collecting device supported by the target parking place, and is not limited herein.
203. And judging whether a person or a vehicle exists at the entrance/exit of the parking lot based on the environment information.
And judging whether a person or a vehicle exists at the entrance/exit of the parking lot based on the environment information. Specifically, for image information or video information, whether a person or vehicle image exists can be identified by using an image identification technology according to a currently acquired image or a currently acquired video frame, and for audio information, the audio information can be analyzed to determine whether a frequency according with a human voice or a vehicle sound exists, so as to determine whether a person or a vehicle exists at an entrance and an exit of a parking lot. The pressure information transmitted by the pressure sensor can determine whether a person or a vehicle is present according to the pressure, and can be specifically adjusted according to the actual situation, which is not limited herein.
204. Determining that the abnormal situation handling request is a false abnormal situation handling request.
205. And determining that the abnormal condition processing request is a real abnormal condition processing request.
206. A communication link is established.
The steps 204 to 206 are similar to the steps 104 to 106 in the embodiment of fig. 1, and are not described herein again.
According to the technical scheme, the embodiment of the application has the following advantages: according to the scheme, after an abnormal condition processing request is received, current environment information of a target parking lot is obtained based on the abnormal condition processing request, whether the environment information meets a preset requirement or not is judged, if not, the abnormal condition processing request is determined to be a false abnormal condition processing request, and a flow is ended; if the abnormal condition processing requests are matched with the real abnormal condition processing requests, the abnormal condition processing requests are determined to be real abnormal condition processing requests, a communication link is established, and services are provided for the target parking lot. It can be understood that the functions implemented by the above processes may be integrated into the functions that can be implemented by the AI cloud agent, and meanwhile, the AI cloud agent may implement other functions that are not limited to the method, so as to provide services for the user, which is not limited herein.
The above describes an abnormal situation processing method in the application embodiment, and the following describes an abnormal situation processing device in the embodiment of the present invention. Referring to fig. 3, an embodiment of an abnormal situation handling apparatus of the present application includes:
a receiving unit 301, configured to receive an abnormal situation handling request, where the abnormal situation handling request is sent by a cloud seat front-end system operating in a target parking lot;
an obtaining unit 302, configured to obtain current environmental information of the target parking lot;
a judging unit 303, configured to judge whether the environment information meets a preset requirement, if not, trigger a false abnormal situation processing request processing unit, and if so, trigger a real abnormal situation processing request processing unit;
a false abnormal situation processing request processing unit 304, configured to determine that the abnormal situation processing request is a false abnormal situation processing request, and end the process.
A real abnormal situation processing request processing unit 305, configured to determine that the abnormal situation processing request is a real abnormal situation processing request, and establish a communication link, where the communication link is used to transmit interaction information between the cloud agent front-end system and the cloud agent cloud-end system.
In this embodiment, the flow executed by each unit in the abnormal situation handling device is similar to the method flow described in the embodiment corresponding to fig. 1, and is not described herein again.
Optionally, the determining unit 303 is specifically configured to:
judging whether personnel or vehicles exist at the entrance and exit of the parking lot based on the environmental information;
if the personnel or the vehicles exist at the entrance and exit of the parking lot, determining that the environmental information meets the preset requirement;
and if no personnel or vehicle exists at the entrance and exit of the parking lot, determining that the environmental information does not meet the preset requirement.
Optionally, the abnormal situation handling request includes information of a place where an abnormal situation occurs, where the information of the place where the abnormal situation occurs includes an exit of the parking lot or an entrance of the parking lot;
the obtaining unit 302 is specifically configured to: and acquiring the current environment information corresponding to the place where the abnormal condition occurs.
Fig. 4 is a schematic structural diagram of an abnormal situation processing apparatus according to an embodiment of the present disclosure, where the server 400 may include one or more Central Processing Units (CPUs) 401 and a memory 405, where the memory 405 stores one or more application programs or data.
In this embodiment, the specific functional module division in the central processing unit 401 may be similar to the functional module division manner of each unit described in the foregoing fig. 4, and is not described here again.
The central processing unit 401 may execute the operations executed by the parking lot abnormal situation processing method in the embodiment shown in fig. 1, and details thereof are not repeated herein.
The present invention also provides a computer-readable storage medium for implementing a function of parking lot abnormal situation handling, on which a computer program is stored, which, when executed by a processor, the processor may be used to execute the parking lot abnormal situation handling method as described in fig. 1.
It will be appreciated that the integrated units, if implemented in the form of software functional units and sold or used as a stand-alone product, may be stored in a corresponding one of the computer readable storage media or integrated as a computer program product for performing the above-described method. Based on such understanding, all or part of the flow of the method according to the above embodiments may be implemented by a computer program, which may be stored in a computer-readable storage medium and used by a processor to implement the steps of the above embodiments of the method. Wherein the computer program comprises computer program code, which may be in the form of source code, object code, an executable file or some intermediate form, etc. The computer-readable medium may include: any entity or device capable of carrying the computer program code, recording medium, usb disk, removable hard disk, magnetic disk, optical disk, computer memory, Read-only memory (ROM), Random Access Memory (RAM), electrical carrier wave signals, telecommunications signals, software distribution medium, etc. It should be noted that the computer readable medium may contain content that is subject to appropriate increase or decrease as required by legislation and patent practice in jurisdictions, for example, in some jurisdictions, computer readable media does not include electrical carrier signals and telecommunications signals as is required by legislation and patent practice.
The integrated unit, if implemented in the form of a software functional unit and sold or used as a stand-alone product, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: various media capable of storing program codes, such as a usb disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk, or an optical disk.
It is clear to those skilled in the art that, for convenience and brevity of description, the specific working processes of the above-described systems, apparatuses and units may refer to the corresponding processes in the foregoing method embodiments, and are not described herein again.
In the several embodiments provided in the present application, it should be understood that the disclosed system, apparatus and method may be implemented in other manners. For example, the above-described apparatus embodiments are merely illustrative, and for example, the division of the units is only one logical division, and other divisions may be realized in practice, for example, a plurality of units or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection through some interfaces, devices or units, and may be in an electrical, mechanical or other form.
The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.
In addition, functional units in the embodiments of the present application may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware, and can also be realized in a form of a software functional unit.
The above-mentioned embodiments are only used for illustrating the technical solutions of the present invention, and not for limiting the same; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; and such modifications or substitutions do not depart from the spirit and scope of the corresponding technical solutions of the embodiments of the present invention.
Claims (10)
1. A parking lot abnormal condition processing method is characterized by comprising the following steps:
receiving an abnormal condition processing request, wherein the abnormal condition processing request is sent by a cloud seat front-end system running in a target parking lot;
acquiring current environmental information of the target parking lot;
judging whether the environment information meets the preset requirement or not;
if the environment information does not meet the preset requirement, determining that the abnormal condition processing request is a false abnormal condition processing request, and ending the process;
and if the environment information meets the preset requirement, determining that the abnormal condition processing request is a real abnormal condition processing request, and establishing a communication link, wherein the communication link is used for transmitting the interaction information between the cloud seat front-end system and the cloud seat cloud end system.
2. The parking lot abnormal situation processing method according to claim 1,
the receiving of the abnormal situation processing request includes:
receiving an abnormal condition processing request sent by cloud seat front-end equipment, wherein the sending process of the abnormal condition processing request is triggered manually or triggered by the cloud seat front-end equipment when judging that the target parking lot has an abnormal condition.
3. The method for processing the abnormal situation of the parking lot according to claim 1, wherein the acquiring the current environmental information of the target parking lot comprises:
acquiring current environmental information of the entrance and exit of the target parking lot, wherein the environmental information comprises: any one or more of image information, video information, audio information, and pressure sensor information.
4. The method for processing the abnormal situation of the parking lot according to claim 1, wherein the determining whether the environmental information meets a preset requirement comprises:
judging whether personnel or vehicles exist at the entrance and exit of the parking lot based on the environmental information;
if the personnel or the vehicles exist at the entrance and exit of the parking lot, determining that the environmental information meets the preset requirement;
and if no personnel or vehicle exists at the entrance and exit of the parking lot, determining that the environmental information does not meet the preset requirement.
5. The parking lot abnormal situation processing method according to claim 1, wherein the abnormal situation processing request includes occurrence location information of an abnormal situation, the occurrence location information of the abnormal situation including an exit of the parking lot or an entrance of the parking lot;
the acquiring the current environmental information of the target parking lot comprises the following steps:
and acquiring the current environment information corresponding to the place where the abnormal condition occurs.
6. A parking lot abnormal situation processing apparatus, characterized by comprising:
the system comprises a receiving unit, a processing unit and a processing unit, wherein the receiving unit is used for receiving an abnormal condition processing request which is sent by a cloud seat front-end system running in a target parking lot;
the acquisition unit is used for acquiring the current environmental information of the target parking lot;
the judging unit is used for judging whether the environment information meets the preset requirement, if not, the processing unit of the false abnormal condition processing request is triggered, and if so, the processing unit of the real abnormal condition processing request is triggered;
and the false abnormal condition processing request processing unit is used for determining that the abnormal condition processing request is a false abnormal condition processing request and ending the flow.
And the real abnormal condition processing request processing unit is used for determining that the abnormal condition processing request is a real abnormal condition processing request and establishing a communication link, wherein the communication link is used for transmitting the interactive information between the cloud agent front-end system and the cloud agent cloud-end system.
7. The parking lot abnormal situation processing device according to claim 6, wherein the determination unit is specifically configured to:
judging whether personnel or vehicles exist at the entrance and exit of the parking lot based on the environmental information;
if the personnel or the vehicles exist at the entrance and exit of the parking lot, determining that the environmental information meets the preset requirement;
and if no personnel or vehicle exists at the entrance and exit of the parking lot, determining that the environmental information does not meet the preset requirement.
8. The parking lot abnormal situation processing apparatus according to claim 6, wherein the abnormal situation processing request includes occurrence location information of an abnormal situation, the occurrence location information of an abnormal situation including an exit of the parking lot or an entrance of the parking lot;
the obtaining unit is specifically configured to: and acquiring the current environment information corresponding to the place where the abnormal condition occurs.
9. A parking lot abnormal situation processing apparatus, characterized by comprising:
a central processing unit, a memory;
the memory is a transient memory or a persistent memory;
the central processor is configured to communicate with the memory, the instructions in the memory being executable on the central processor to perform the method of any of claims 1-5.
10. A computer-readable storage medium comprising instructions that, when executed on a computer, cause the computer to perform the method of any one of claims 1-5.
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| Application Number | Priority Date | Filing Date | Title |
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| CN202110356529.7A CN113098965A (en) | 2021-04-01 | 2021-04-01 | Parking lot abnormal condition processing method and related equipment |
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| Application Number | Priority Date | Filing Date | Title |
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| CN202110356529.7A CN113098965A (en) | 2021-04-01 | 2021-04-01 | Parking lot abnormal condition processing method and related equipment |
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