CN112634649A - Parking lot vehicle management method and device - Google Patents
Parking lot vehicle management method and device Download PDFInfo
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- CN112634649A CN112634649A CN202011499139.7A CN202011499139A CN112634649A CN 112634649 A CN112634649 A CN 112634649A CN 202011499139 A CN202011499139 A CN 202011499139A CN 112634649 A CN112634649 A CN 112634649A
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- G—PHYSICS
- G08—SIGNALLING
- G08G—TRAFFIC CONTROL SYSTEMS
- G08G1/00—Traffic control systems for road vehicles
- G08G1/14—Traffic control systems for road vehicles indicating individual free spaces in parking areas
- G08G1/149—Traffic control systems for road vehicles indicating individual free spaces in parking areas coupled to means for restricting the access to the parking space, e.g. authorization, access barriers, indicative lights
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07B—TICKET-ISSUING APPARATUS; FARE-REGISTERING APPARATUS; FRANKING APPARATUS
- G07B15/00—Arrangements or apparatus for collecting fares, tolls or entrance fees at one or more control points
- G07B15/02—Arrangements or apparatus for collecting fares, tolls or entrance fees at one or more control points taking into account a variable factor such as distance or time, e.g. for passenger transport, parking systems or car rental systems
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07B—TICKET-ISSUING APPARATUS; FARE-REGISTERING APPARATUS; FRANKING APPARATUS
- G07B15/00—Arrangements or apparatus for collecting fares, tolls or entrance fees at one or more control points
- G07B15/02—Arrangements or apparatus for collecting fares, tolls or entrance fees at one or more control points taking into account a variable factor such as distance or time, e.g. for passenger transport, parking systems or car rental systems
- G07B15/04—Arrangements or apparatus for collecting fares, tolls or entrance fees at one or more control points taking into account a variable factor such as distance or time, e.g. for passenger transport, parking systems or car rental systems comprising devices to free a barrier, turnstile, or the like
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
- G07F17/24—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for parking meters
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Abstract
The invention discloses a management method of vehicles in a parking lot, which comprises the following steps: when the license plate information of the vehicle at the exit of the parking lot is identified normally, the server calculates parking fee according to the entrance time and the exit time of the vehicle and pushes a payment interface to a first terminal used by a user; the first terminal sends payment completion information to the server, so that the server can automatically control the opening of the parking lot exit barrier according to the payment completion information; when the license plate recognition operation is abnormal, so that the exit barrier gate cannot be opened, a voice talkback channel between the second terminal and the server is established for manually verifying the vehicle charging information, and after the completion of payment is determined, the barrier gate is remotely controlled to be opened. The invention also provides a management device for the vehicles in the parking lot, which realizes the management method.
Description
The application is a divisional application with the application date of 2017, 4 and 6, and the application number of 201710220076.9 and the application name of 'parking lot unattended commercial method and device'.
Technical Field
The invention relates to a business method based on the technology of the Internet of things, in particular to a management method and a device for vehicles in a parking lot.
Background
At present, many parking lots adopt a mode of recognizing license plates by using a camera to record the entering and exiting conditions of vehicles and charge. For example, a camera is arranged at an entrance and an exit of a parking lot, when a vehicle enters, a license plate is shot and recognized through the camera, a barrier is opened, the entering time is recorded, and the entering time is sent to a parking lot server. When the vehicle leaves the exit, the camera shoots and recognizes the license plate again, and the parking fee to be paid is calculated according to the record of the parking lot server. After the driver pays the fee to the parking toll collector on the exit, the toll collector opens the exit barrier gate, and the vehicle is driven out. The charging and management mode needs to be attended to charge at the exit of the parking lot, so that the labor cost is increased, the time consumption of operations such as cash receiving, change making and the like is long, and the exit passing efficiency is reduced.
The applicant has invented a parking lot charging method and apparatus that partially solves the above problems. This invention is described in chinese patent CN 106485799A. The parking lot charging method disclosed by the patent comprises the steps of sending a payment request to a server through an intelligent terminal, completing payment through a third-party payment system, sending payment completion information to the server, feeding the information back to an exit gate after the server receives the information, and enabling the exit gate to execute opening operation. Although manual charging is not needed, cameras are still needed to be arranged at the entrances and exits for shooting and recognizing license plates, and therefore the following problems can be brought:
for some unlicensed vehicles (such as new vehicles which are just bought and only have paper license plates in the vehicles) or vehicles (such as license plates which are stained and not cleaned yet) with license plates difficult to recognize, the entrance and exit barrier can shoot the license plates, but the license plates cannot be recognized successfully or are recognized wrongly. Therefore, the parking charging of the vehicle can not be completed, and the barrier gate can not be opened and released due to the fact that the payment can not be completed at the time of exit.
In addition, the recognition rate of the camera is not 100% due to working condition errors, and at present, the highest recognition rate can only reach 99.5%. This means that even under normal circumstances, there will be 1 out of every 200 vehicles that cannot be successfully identified. For some parking lots with large passenger volumes, such abnormal situations occur many times per day. For the situation that the vehicle cannot be identified, although the vehicle can enter the parking lot by adopting a mode of backing and retaking or taking a card on site, the situation that charging and payment cannot be completed due to the fact that the license plate cannot be identified or the license plate is identified by mistake still exists at the time of exit.
Due to the fact that charging and payment cannot be completed, manual guard is still needed at the exit of the parking lot, and when obstacles appear in the license plate recognition process and a payment system breaks down, the charging and the barrier gate opening work are completed manually.
Disclosure of Invention
The invention aims to provide a method and a device for managing vehicles in a parking lot, which can basically realize the toll collection of the vehicles under the condition that the parking lot is unattended.
In order to achieve the above object, in a first aspect, the present invention provides a method for managing a vehicle in a parking lot, the method including:
when the license plate information of the vehicle at the exit of the parking lot is identified normally, the server calculates parking fee according to the entrance time and the exit time of the vehicle, and pushes a payment interface to a first terminal used by a user, wherein the first terminal is a self-service payment machine or a user intelligent terminal arranged at the exit of the parking lot, the self-service payment machine has the functions of code scanning payment and/or calling, and the user intelligent terminal interacts with the server through a preset parking APP or through a preset application such as a public number of the parking lot in a WeChat application to realize the payment of the parking fee of the vehicle;
the method comprises the steps that a first terminal sends payment completion information to a server, so that the server can automatically control an exit barrier gate of a parking lot to be opened according to the payment completion information;
when the vehicle license plate information of the vehicle at the exit of the parking lot is identified abnormally, so that the exit barrier gate cannot be opened, the server terminal actively initiates establishment of a voice talkback channel between the second terminal and the server, so as to manually verify the vehicle information and/or correct the license plate number, and after the completion of parking fee payment is determined, the server terminal manually or automatically remotely controls the barrier gate to be opened, wherein the second terminal is used for realizing remote real-time voice communication between the parking lot equipment terminal and the server terminal, and is integrated with the first terminal at the exit of the parking lot into the same terminal equipment.
Optionally or preferably, the method further comprises:
when the license plate recognition operation is abnormal, and the parking lot entrance barrier gate cannot be opened, a voice talkback channel between the third terminal and the server is established for manually verifying vehicle information and remotely controlling the barrier gate to be opened.
Optionally or preferably, the method further comprises: when the license plate recognition operation is abnormal, and the parking lot entrance barrier gate cannot be opened, the fourth terminal provides a carrier with the identification for a vehicle user and controls the barrier gate to be opened.
Optionally or preferably, the method further comprises:
the fifth terminal scans the identifier on the carrier, generates a payment interface according to the identifier, and sends payment completion information to the server after the user completes payment operation through the payment interface; when the vehicle drives to an exit of the parking lot, the sixth terminal scans the identifier on the carrier and sends the identifier to the server so that the server can judge whether the payment operation is finished or not according to the identifier, and if yes, the gateway is controlled to be opened; or
When the vehicle drives to the exit of the parking lot, the sixth terminal scans the identifier on the carrier, charges according to the identifier, and controls the barrier gate to be opened according to the payment completion information by the server after payment.
Optionally or preferably, the carrier with the identification is a card or a paper ticket with a two-dimensional code.
Optionally or preferably, the method further comprises: when the gateway fails and cannot be started, a voice talkback channel between the second terminal or the third terminal and the server is established so as to manually confirm the failure and inform a worker of a parking lot manager of removing the failure on site.
In a second aspect, the present invention provides a management apparatus for a vehicle in a parking lot, comprising:
a first terminal, a second terminal, and
a program operable to implement the steps of:
when the license plate information of the vehicle at the exit of the parking lot is identified normally, the server calculates parking fee according to the entrance time and the exit time of the vehicle, and pushes a payment interface to a first terminal used by a user, wherein the first terminal is a self-service payment machine or a user intelligent terminal arranged at the exit of the parking lot, the self-service payment machine has the functions of code scanning payment and/or calling, and the user intelligent terminal interacts with the server through a preset parking APP or through a preset application such as a public number of the parking lot in a WeChat application to realize the payment of the parking fee of the vehicle;
the method comprises the steps that a first terminal sends payment completion information to a server, so that the server can automatically control an exit barrier gate of a parking lot to be opened according to the payment completion information;
when the vehicle license plate information of the vehicle at the exit of the parking lot is identified abnormally, so that the exit barrier gate cannot be opened, the server terminal actively initiates establishment of a voice talkback channel between the second terminal and the server, so as to manually verify the vehicle information and/or correct the license plate number, and after the completion of parking fee payment is determined, the server terminal manually or automatically remotely controls the barrier gate to be opened, wherein the second terminal is used for realizing remote real-time voice communication between the parking lot equipment terminal and the server terminal, and is integrated with the first terminal at the exit of the parking lot into the same terminal equipment.
Optionally or preferably, the first terminal is a self-service payment terminal, and the second terminal has a contact request part, so that a user touches the contact request part and then triggers the second terminal to send a contact request to the server; the autonomous payment terminal and the second terminal are independent or integrated; or
The first terminal is a user intelligent terminal, and the second terminal is provided with a contact request part, so that after the user touches the contact request part, the step that the second terminal sends a contact request to the server is triggered.
Optionally or preferably, the apparatus further comprises a third terminal, and the program is further capable of implementing the following steps when running:
when the license plate recognition operation is abnormal, and the parking lot entrance barrier gate cannot be opened, a voice talkback channel between the third terminal and the server is established for manually verifying vehicle information and remotely controlling the barrier gate to be opened.
Optionally or preferably, the apparatus further comprises a fourth terminal, and the program is further capable of implementing the following steps when running:
when the license plate recognition operation is abnormal, and the parking lot entrance barrier gate cannot be opened, the fourth terminal provides a carrier with the identification for a vehicle user and controls the barrier gate to be opened.
Optionally or preferably, the apparatus further comprises a fifth terminal and a sixth terminal, and the program is further capable of implementing the following steps when running:
the fifth terminal scans the identifier on the carrier, generates a payment interface according to the identifier, and sends payment completion information to the server after the user completes payment operation through the payment interface; when the vehicle drives to an exit of the parking lot, the sixth terminal scans the identifier on the carrier and sends the identifier to the server so that the server can judge whether the payment operation is finished or not according to the identifier, and if yes, the gateway is controlled to be opened; or
When the vehicle drives to the exit of the parking lot, the sixth terminal scans the identifier on the carrier, charges according to the identifier, and controls the barrier gate to be opened according to the payment completion information by the server after payment.
Optionally or preferably, the carrier with the identification is a card or a paper ticket with a two-dimensional code.
Optionally or preferably, the program is further capable of implementing the following steps when running: when the gateway fails and cannot be started, a voice talkback channel between the second terminal or the third terminal and the server is established so as to manually confirm the failure and inform a worker of a parking lot manager of removing the failure on site.
According to the management method and device for the vehicles in the parking lot, under the condition of normal work, the first terminal sends payment completion information to the server, so that the server can automatically control the opening of the exit barrier gate of the parking lot according to the payment completion information. Under the condition that the license plate recognition is abnormal, the second terminal can be contacted with a remote server, the charging information of the vehicle is verified in a manual mode, payment is completed, and a barrier gate is opened remotely to release the vehicle. Therefore, even if unattended charging is carried out at the exit of the parking lot, charging and releasing operations can be completed remotely even if a license plate recognition error occurs.
Drawings
Fig. 1 is a flowchart of a method for managing vehicles in a parking lot according to an embodiment of the present invention;
fig. 2 is a flowchart of a management method of a parking lot vehicle according to an embodiment of the present invention under further modification;
fig. 3 is another flowchart of a management method of a parking lot vehicle according to an embodiment of the present invention under further modification;
fig. 4 is another flowchart of a management method of a parking lot vehicle according to an embodiment of the present invention under further modification;
fig. 5 is another flowchart of a management method of a parking lot vehicle according to an embodiment of the present invention under further modification;
fig. 6 is another flowchart of a management method of a parking lot vehicle according to an embodiment of the present invention under further modification;
fig. 7 is a schematic structural view of a second terminal and a third terminal;
fig. 8 is a schematic structural diagram of a management method for vehicles in a parking lot according to an embodiment of the present invention.
Detailed Description
In order that those skilled in the art will better understand the disclosure, the invention will be described in further detail with reference to the accompanying drawings and specific embodiments.
The embodiment of the invention provides an unattended business method for a parking lot. It should be understood that the business method is a comprehensive method integrating technology and business model, and can also be called a management or operation method of the parking lot vehicle.
As used in the embodiments of the present invention, the term "unattended" should be understood as the absence of dedicated stationary staff members at the exit toll booth and entrance barrier of the parking lot, who perform the charging and/or barrier opening tasks, unless otherwise specified. Persons who are not on duty at a fixed location, such as security patrol persons in a parking lot, and who undertake other tasks should not fall under the category of the "on duty person" in the present embodiment.
Referring to fig. 1 to 6, a method for managing vehicles in a parking lot according to an embodiment of the present invention mainly includes the following steps:
s1: the method comprises the steps that a first terminal sends payment completion information to a server, so that the server can automatically control an exit barrier gate of a parking lot to be opened according to the payment completion information;
s2: when the license plate recognition operation is abnormal, so that the exit barrier gate cannot be opened, a voice talkback channel between the second terminal and the server is established for manually verifying the vehicle charging information, and after the completion of payment is determined, the barrier gate is remotely controlled to be opened.
In the above two steps, S1 is a normal payment and release step executed in a state where no abnormality in the license plate recognition operation occurs. For example, at the exit of the parking lot, the camera correctly identifies license plate information, the server calculates payment cost according to the entrance time and the exit time of the vehicle, a payment interface is pushed to a first terminal used by a user, the user feeds back payment success information to the server after completing payment through the first terminal, and after confirming the payment information, the server remotely and automatically controls the opening of a barrier gate at the exit of the parking lot, and the vehicle is driven out of the parking lot.
Step S2 is an abnormal condition, specifically, when the license plate recognition operation is abnormal. In this embodiment, the abnormality in the license plate recognition operation may be caused by an error in camera recognition or a fault of the camera, or may be caused by a problem of the license plate itself (e.g., being blocked, stained, or having other situations that are not easily recognized), or by an uncontrollable factor such as an environment. Under the above conditions, the information of the license plate cannot be confirmed, in some cases, the user cannot obtain the charging information, so that payment cannot be completed, the gateway cannot be opened, in some cases, although payment is completed, the gateway still cannot be opened, and in both cases, the license plate is not recognized or the recognition is wrong. At this time, in an embodiment, the user may send a contact request to the server through the second terminal, and after receiving the contact request, the server establishes a voice channel between the server and the second terminal, for example, establishes a network communication link, so as to implement real-time intercom between the server-side staff and the user. In another embodiment, the contact may also be initiated actively by the server side. Through talkback, the staff can acquire the vehicle information, including the license plate, the approximate time of entering the vehicle, the approximate time of leaving the vehicle, and the like, so as to verify the charging information, and the staff can correct the license plate information and/or the charging operation. After the correction is completed, if the user needs to pay again, the payment interface is issued to the user again, the user can complete the payment operation through terminal equipment (such as a smart phone and the like), the successful payment information is fed back to the server, and the barrier gate is remotely controlled to be opened; if the payment is not needed any more, the payment is corrected in the server database after verification, and the barrier gate is directly and remotely controlled to be opened and released. It should be understood that the remote control of the opening of the barrier gate can be performed manually or automatically by the system.
In this embodiment, the first terminal includes, but is not limited to, a self-service payment terminal and a user intelligent terminal that are set up in a parking lot. Wherein:
the self-service payment terminal arranged in the parking lot is equivalent to a self-service payment machine, functions of self-service payment on line, cash payment, card swiping payment, code scanning payment and the like can be achieved, and the self-service payment terminal can further comprise a paper invoice printing function and an electronic invoice issuing function. In this embodiment, the self-service payment terminal can be arranged inside the parking lot or at an exit of the parking lot, so that a user can perform self-service payment. Or self-service payment terminals are respectively arranged in the parking lot and at the exit of the parking lot, so that the user can freely select one of the self-service payment terminals to pay.
The user intelligent terminal is a mobile phone, a PAD or an intelligent watch of a user, and the like, and it is understood that the payment of the vehicle fee is realized by the user intelligent terminal, and the user intelligent terminal needs to interact with a parking lot server through a preset parking APP to realize the payment of the vehicle fee, or realizes the payment of the vehicle fee through a preset application such as a public number of the parking lot in a WeChat application, namely, the user intelligent terminal in the scheme is a terminal provided with the preset application, and realizes the payment of the vehicle fee through the installed application.
In this embodiment, the second terminal is a device for implementing a remote real-time voice call between the parking lot and the server. It may be a separate component or may be integrated with the first terminal at the exit of the parking lot as one terminal. That is, in the present invention, although the first terminal and the second terminal are separately described, this is only for distinguishing the main functions and actions thereof, and it should not be construed that both are necessarily divided into two mechanically or spatially. For example, when the second terminal is provided as a separate component, as shown in fig. 7, the housing 3 thereof may be of a construction similar to a ticket box provided with the speaker 2 and the request contact portion 1. The contact request part 1 can be an entity key or a virtual key (such as a virtual identifier on an electronic touch screen), and a corresponding prompt identifier (such as HELP) can be arranged on the ticket box. When the user presses the key, the second terminal initiates a contact request to the server. When the first terminal and the second terminal are integrated together, the first terminal can be a self-service payment machine, and the contact request part and the loudspeaker of the second terminal can be integrated on the self-service payment machine and are arranged at the exit of the parking lot as a whole.
On the server side, a remote 7 x 24 hour operation and maintenance monitoring center can be configured, and the center is provided with a coordinator to receive contact requests initiated by the parking lot side at any time and manually handle various abnormal conditions by the coordinator.
It should be understood that step S2 is a solving step under exception processing, which is independent from the normal processing condition of step S1, and there is no limitation in the order of execution.
S3: and when the license plate recognition operation is abnormal, establishing a voice talkback channel between the third terminal and the server for manually verifying the vehicle information and remotely controlling the opening of the barrier gate.
In step S3, the technical solution provided by the embodiment of the present invention is described when an abnormal condition of license plate recognition operation occurs at the entrance of the parking lot. When the license plate recognition operation at the entrance is abnormal, if the license plate recognition operation is caused by the recognition error of the camera or cannot be recognized due to too high driving speed, a prompt is usually given at the entrance to prompt the owner to re-recognize after backing a car. However, some parking lots do not have the prompt, or the owner does not notice the prompt, or the camera itself has a fault in the recognition system, or the vehicle itself has no license plate, the license plate is stained, or the vehicle belongs to an unauthorized vehicle and an unregistered temporary vehicle. In the above-described case, the vehicle is likely to be left at the entrance and cannot pass without the help of the attendant, causing a blockage at the entrance. To solve this problem, a third terminal is set up at the entrance of the parking lot, which may also be implemented as described in relation to the second terminal in step S2, i.e. in one embodiment, the housing of the third terminal set up at the entrance may be of a construction similar to a ticket box, which is provided with a speaker and a request contact, while it may be a separate component. The contact request part can be an entity key or a virtual key (such as a virtual identifier on an electronic touch screen), and when a user presses the key, the third terminal initiates a contact request to the server. In other embodiments, the contact may also be initiated by the server. After the talkback channel is established, a coordinator at the server side can verify vehicle information with a vehicle user, the information of the vehicle can be confirmed through an image shot by the camera and the description of a vehicle owner, manual correction or registration is carried out in a server database to serve as a parameter basis for vehicle parking charging, and then the opening of a parking lot entrance barrier is remotely controlled through a server manually.
S4: when the license plate recognition operation is abnormal, and the parking lot entrance barrier gate cannot be opened, the fourth terminal provides a carrier with the identification for a vehicle user and controls the barrier gate to be opened.
Step S4 is another solution for solving the technical problem set forth in step S3. Namely, when the license plate recognition operation at the entrance is abnormal, the vehicle owner can not select the operation of correcting the license plate recognition through manual coordination, but the fourth terminal provides a carrier with an identifier for the vehicle user. The identifier may be a two-dimensional code generated by the system, and the two-dimensional code is used as a user identifier and contains the entry time information of the vehicle. The carrier can be a paper ticket or a card which is harder than the paper ticket. Therefore, it should be understood that the fourth terminal includes a known printing device, which can print the two-dimensional code or other identification on a paper ticket or other carrier, and the fourth terminal also has a ticket outlet for the vehicle user to obtain the two-dimensional code paper ticket. The fourth terminal may be a separate component or may be integrated with other terminal equipment at the portal. For example, in one embodiment, the fourth terminal may be integrated with the third terminal.
After the entrance operation of step S4 is completed, the vehicle user enters the parking lot by the paper ticket with the identification, and in the subsequent payment and departure process, the following steps may be further performed:
s5: the fifth terminal scans the identifier on the carrier, generates a payment interface according to the identifier, and sends payment completion information to the server after the user completes payment operation through the payment interface; when the vehicle drives to the exit of the parking lot, the sixth terminal scans the identifier on the carrier and sends the identifier to the server so that the server can judge whether the payment operation is finished according to the identifier, and if so, the gateway is controlled to be opened.
In step S5, the fifth terminal includes, but is not limited to, a self-service payment terminal and a user intelligent terminal set in the parking lot. Wherein:
the self-service payment terminal arranged in the parking lot is equivalent to a self-service payment machine, functions of self-service payment on line, cash payment, card swiping payment, code scanning payment and the like can be achieved, and the self-service payment terminal can further comprise a paper invoice printing function and an electronic invoice issuing function. In step S5, the self-service payment terminal may be disposed inside the parking lot.
The user intelligent terminal is a mobile phone, a PAD or an intelligent watch of a user, and the like, and it is understood that the payment of the vehicle fee is realized by the user intelligent terminal, and the user intelligent terminal needs to interact with a parking lot server through a preset parking APP to realize the payment of the vehicle fee, or realizes the payment of the vehicle fee through a preset application such as a public number of the parking lot in a WeChat application, namely, the user intelligent terminal in the scheme is a terminal provided with the preset application, and realizes the payment of the vehicle fee through the installed application.
The sixth terminal is a two-dimensional code recognition device arranged at an exit of the parking lot, and can read information in the two-dimensional code so as to judge whether the payment operation is finished according to the information, and if the payment operation is finished, the barrier gate is remotely controlled to be opened.
In the following, the implementation flow of step S5 in a specific embodiment is described by taking a self-service payment machine and a user smart phone as examples:
in one embodiment, the vehicle is in charge of parking fee before leaving the parking lot, and the user can check the charge fee through a self-service payment machine in the parking lot by self-scanning the two-dimensional code on the paper ticket to realize multiple self-service payment; when the vehicle runs to the exit of the parking lot, the two-dimensional code of the paper ticket is scanned at the exit ticket box, and the system can automatically open the barrier gate to release the vehicle.
In another embodiment, the vehicle is in charge of parking fee before leaving the parking lot, and the user can scan the two-dimensional code on the paper ticket by himself or herself through the APP at the mobile phone end to check the charge of parking fee, so that the online payment is realized. When the vehicle runs to the exit of the parking lot, the two-dimensional code of the paper ticket is scanned at the exit ticket box (the sixth terminal), and the system can automatically open the barrier gate to allow the vehicle to pass.
The payment operation may be completed by step S6 described below in addition to step S5.
S6: when the vehicle drives to the exit of the parking lot, the sixth terminal scans the identifier on the carrier, charges according to the identifier, and controls the barrier gate to be opened according to the payment completion information by the server after payment.
The step S6 is equivalent to the step S5 of integrating the fifth terminal and the sixth terminal, and is arranged at the exit of the parking lot to complete the billing operation, rather than in the parking lot or other locations. After the charging operation is completed, the user can still complete the payment operation through different terminals so as to send payment completion information to the server. For example, the method can be implemented by the aforementioned user intelligent terminal, or by a self-service payment terminal at an exit. Step S6 is applicable to a situation where a vehicle user does not complete a payment operation in a parking lot, for example, a unlicensed temporary vehicle without a payment in advance arrives at an exit, a vehicle owner scans a two-dimensional code of a paper ticket at an exit ticket box (a sixth terminal) by himself, the system automatically reports the payment, online payment is realized by scanning the exit payment two-dimensional code with a payment treasure or a WeChat, and the system automatically opens a barrier to release after the payment.
The solutions provided by the above embodiments are mostly based on the situation that the barrier gate cannot be opened smoothly when the license plate recognition operation is abnormal. However, the inventor also finds that if the barrier gate cannot be opened, the barrier gate system can be caused by the failure of the barrier gate system. For example, when the barrier motor and the executing mechanism have faults, even if the license plate recognition operation is normal, the barrier can not be opened smoothly. For this reason, the embodiment of the present invention further provides step S7 to solve the above problem.
S7: when the gateway fails and cannot be started, a voice talkback channel between the second terminal or the third terminal and the server is established so as to manually confirm the failure and inform a worker of a parking lot manager of removing the failure on site.
It should be understood that, according to the relevant administrative legislation on fire protection and security, parking lots necessarily need to be equipped with security personnel. Therefore, the staff of the parking lot manager herein refers to security staff of the parking lot, which are not supposed to undertake the "attended" task referred to in the present invention, and should not be regarded as attended staff referred to in the present invention.
The present invention further provides a management apparatus of a parking lot vehicle, as shown in fig. 8, the apparatus including:
a first terminal 101, a second terminal 102, and
a program operable to implement the steps of:
when the license plate information of the vehicle at the exit of the parking lot is identified normally, the server 201 calculates parking fee according to the entrance time and the exit time of the vehicle, and pushes a payment interface to a first terminal 101 used by a user, wherein the first terminal 101 is a self-service payment machine or a user intelligent terminal arranged at the exit of the parking lot, the self-service payment machine has a function of code scanning payment and/or a calling function, and the user intelligent terminal interacts with the server through a preset parking APP or through a preset application such as a parking lot public number in a WeChat application to realize the payment of the parking fee of the vehicle;
the method comprises the steps that a first terminal 101 sends payment completion information to a server 201, so that the server 201 can automatically control an exit barrier of a parking lot to be opened according to the payment completion information;
when the license plate recognition operation is abnormal, so that the exit barrier gate cannot be opened, a voice talkback channel between the second terminal 102 and the server 201 is established for manually verifying the vehicle charging information, and after the completion of payment is determined, the barrier gate is remotely controlled to be opened.
It should be understood that the program is stored in a suitable storage medium and executed by a processor. When the first terminal 101 and the second terminal 102 exist independently of each other, the programs may be stored in different storage media. When the first terminal 101 and the second terminal 102 are integrated (as described below), the programs may be stored in the same storage medium and executed.
In the steps implemented by the program operation, the first terminal 101 is a normal payment and release step executed in a state where no abnormality occurs in the license plate recognition operation. For example, at the exit of the parking lot, the license plate information is correctly identified by the camera, the server 201 calculates payment fee according to the entrance time and the exit time of the vehicle, and pushes the payment interface to the first terminal 101 used by the user, after the user completes payment through the first terminal 101, the successful payment information is fed back to the server 201, and after the server 201 confirms the payment information, the gateway at the exit of the parking lot is remotely and automatically controlled to be opened, and the vehicle is driven out of the parking lot.
The second terminal 102 deals with an abnormal condition, specifically, an abnormal condition occurs in the license plate recognition operation. In this embodiment, the abnormality in the license plate recognition operation may be caused by an error in camera recognition or a fault of the camera, or may be caused by a problem of the license plate itself (e.g., being blocked, stained, or having other situations that are not easily recognized), or by an uncontrollable factor such as an environment. Under the above conditions, the information of the license plate cannot be confirmed, in some cases, the user cannot obtain the charging information, so that payment cannot be completed, the gateway cannot be opened, in some cases, although payment is completed, the gateway still cannot be opened, and in both cases, the license plate is not recognized or the recognition is wrong. At this time, in an embodiment, the user may send a contact request to the server 201 through the second terminal 102, and after receiving the contact request, the server 201 establishes a voice channel between the server 201 and the second terminal 102, for example, establishes a network communication link, so as to implement real-time intercom between the server-side staff and the user. In another embodiment, the contact may also be initiated by the server side. Through talkback, the staff can acquire the vehicle information, including the license plate, the approximate time of entering the vehicle, the approximate time of leaving the vehicle, and the like, so as to verify the charging information, and the staff can correct the license plate information and/or the charging operation. After the correction is completed, if the user needs to pay again, the payment interface is issued to the user again, the user can complete the payment operation through terminal equipment (such as a smart phone and the like), the successful payment information is fed back to the server, and the barrier gate is remotely controlled to be opened; if the payment is not needed any more, the payment is corrected in the server database after verification, and the barrier gate is directly and remotely controlled to be opened and released. It should be understood that the remote control of the opening of the barrier gate can be performed manually or automatically by the system.
In this embodiment, the first terminal 101 includes, but is not limited to, a self-service payment terminal and a user intelligent terminal set in a parking lot. Wherein:
the self-service payment terminal arranged in the parking lot is equivalent to a self-service payment machine, functions of self-service payment on line, cash payment, card swiping payment, code scanning payment and the like can be achieved, and the self-service payment terminal can further comprise a paper invoice printing function and an electronic invoice issuing function. In this embodiment, the self-service payment terminal can be arranged inside the parking lot or at an exit of the parking lot, so that a user can perform self-service payment. Or self-service payment terminals are respectively arranged in the parking lot and at the exit of the parking lot, so that the user can freely select one of the self-service payment terminals to pay.
The user intelligent terminal is a mobile phone, a PAD or an intelligent watch of a user, and the like, and it is understood that the payment of the vehicle fee is realized by the user intelligent terminal, and the user intelligent terminal needs to interact with a parking lot server through a preset parking APP to realize the payment of the vehicle fee, or realizes the payment of the vehicle fee through a preset application such as a public number of the parking lot in a WeChat application, namely, the user intelligent terminal in the scheme is a terminal provided with the preset application, and realizes the payment of the vehicle fee through the installed application.
In this embodiment, the second terminal 102 is a device for implementing a remote real-time voice call between the parking lot and the server. Which may be a separate component or may be integrated into one terminal with the first terminal 101 located at the exit of the parking lot. That is, in the present invention, although the first terminal 101 and the second terminal 102 are separately described, this is only for distinguishing the main functions and actions thereof, and it should not be understood that both are necessarily divided into two mechanically or spatially. For example, when the second terminal 102 is provided as a separate component, the housing may be a box-like structure configured with a speaker and a request contact. The contact request part may be a physical key or a virtual key (e.g. a virtual identifier on an electronic touch screen), and when the user presses the key, the second terminal 102 initiates a contact request to the server 201. When the first terminal 101 and the second terminal 102 are integrated together, the first terminal 101 may be a self-service payment machine, and the contact request part and the speaker of the second terminal 102 may be integrated to the self-service payment machine as a whole disposed at the exit of the parking lot.
On the server 201 side, a remote 7 x 24 hour operation and maintenance monitoring center can be configured, and the center is equipped with a coordinator to receive contact requests initiated by the parking lot side at any time and manually handle various abnormal conditions by the coordinator.
Further, the device further comprises a third terminal 103, and the program operation can further realize the following steps: when the license plate recognition operation is abnormal, so that the entrance barrier gate of the parking lot cannot be opened, a voice talkback channel between the third terminal 103 and the server 201 is established for manually verifying the vehicle information and remotely controlling the opening of the barrier gate.
In the step, the technical scheme provided by the embodiment of the invention is described when the abnormal condition of the license plate recognition operation occurs at the entrance of the parking lot. When the license plate recognition operation at the entrance is abnormal, if the license plate recognition operation is caused by the recognition error of the camera or cannot be recognized due to too high driving speed, a prompt is usually given at the entrance to prompt the owner to re-recognize after backing a car. However, some parking lots do not have the prompt, or the owner does not notice the prompt, or the camera itself has a fault in the recognition system, or the vehicle itself has no license plate, the license plate is stained, or the vehicle belongs to an unauthorized vehicle and an unregistered temporary vehicle. In the above-described case, the vehicle is likely to be left at the entrance and cannot pass without the help of the attendant, causing a blockage at the entrance. To solve this problem, a third terminal 103 is set up at the entrance of the parking lot, which third terminal 103 may also be realized as described in relation to the second terminal 102, i.e. in an embodiment, the housing of the third terminal 103 set up at the entrance may be of a construction similar to a ticket box, which is provided with a loudspeaker and a request contact, while it may be a separate component. The contact request part may be a physical key or a virtual key (e.g. a virtual identifier on an electronic touch screen), and when the user presses the key, the third terminal 103 initiates a contact request to the server 201. In other embodiments, the contact may also be initiated by the server side. After the talkback channel is established, the coordinator at the server 201 side verifies the vehicle information with the vehicle user, the vehicle information can be confirmed through the image shot by the camera and the description of the vehicle owner, manual correction or registration is carried out in the server database to serve as a parameter basis for vehicle parking charging, and then the opening of the parking lot entrance barrier is remotely controlled manually through the server 201.
Further, the apparatus further comprises a fourth terminal 104, and the program operation can further implement the following steps: when the license plate recognition operation is abnormal, so that the entrance barrier gate of the parking lot cannot be opened, the fourth terminal 104 provides a carrier with an identifier for a vehicle user and controls the barrier gate to be opened.
This step is another solution for solving the technical problem set forth in the above description of the third terminal 103. That is, after the operation of recognizing the license plate at the entrance is abnormal, the vehicle owner may not select the operation of correcting the license plate recognition through manual coordination, but the fourth terminal 104 provides the vehicle user with a carrier with an identifier. The identifier may be a two-dimensional code generated by the system, and the two-dimensional code is used as a user identifier and contains the entry time information of the vehicle. The carrier can be a paper ticket or a card which is harder than the paper ticket. Therefore, it should be understood that the fourth terminal includes a known printing device, which can print the two-dimensional code or other identification on a paper ticket or other carrier, and the fourth terminal 104 further has a ticket outlet for the vehicle user to obtain the two-dimensional code paper ticket. The fourth terminal 104 may be a separate component or may be integrated with other terminal equipment at the portal. For example, in one embodiment, the fourth terminal 104 may be integrated with the third terminal 103.
After the entrance operation is completed, the vehicle user enters the parking lot by the paper ticket with the identification, and in the subsequent payment and departure processes, the situation can be classified, and the following technical scheme is further adopted to realize the following steps:
the device further comprises a fifth terminal 105 and a sixth terminal 106, the above program being further capable of, when executed: the fifth terminal 105 scans the identifier on the carrier, generates a payment interface according to the identifier, and sends payment completion information to the server 201 after the user completes payment operation through the payment interface; when the vehicle drives to the exit of the parking lot, the sixth terminal 106 scans the identifier on the carrier and sends the identifier to the server 201, so that the server 201 judges whether the payment operation is completed or not according to the identifier, and if so, the barrier gate is controlled to be opened.
The fifth terminal 105 includes, but is not limited to, a self-service payment terminal and a user intelligent terminal of the parking lot setting. Wherein:
the self-service payment terminal arranged in the parking lot is equivalent to a self-service payment machine, functions of self-service payment on line, cash payment, card swiping payment, code scanning payment and the like can be achieved, and the self-service payment terminal can further comprise a paper invoice printing function and an electronic invoice issuing function. Wherein, self-service payment terminal can set up inside the parking area.
The user intelligent terminal is a mobile phone, a PAD or an intelligent watch of a user, and the like, and it is understood that the payment of the vehicle fee is realized by the user intelligent terminal, and the user intelligent terminal needs to interact with a parking lot server through a preset parking APP to realize the payment of the vehicle fee, or realizes the payment of the vehicle fee through a preset application such as a public number of the parking lot in a WeChat application, namely, the user intelligent terminal in the scheme is a terminal provided with the preset application, and realizes the payment of the vehicle fee through the installed application.
The sixth terminal 106 is a two-dimensional code recognition device disposed at an exit of the parking lot, and can read information in the two-dimensional code, so as to determine whether the payment operation is completed according to the information, and if the payment operation is determined to be completed, the gate is remotely controlled to be opened.
In the following, taking a self-service payment machine and a user smart phone as examples, the implementation flows of the fifth terminal 105 and the sixth terminal 106 in specific embodiments are as follows:
in one embodiment, the vehicle is in charge of parking fee before leaving the parking lot, and the user can check the charge fee through a self-service payment machine in the parking lot by self-scanning the two-dimensional code on the paper ticket to realize multiple self-service payment; when the vehicle runs to the exit of the parking lot, the two-dimensional code of the paper ticket is scanned at the exit ticket box, and the system can automatically lift the rod for passing.
In another embodiment, the vehicle is in charge of parking fee before leaving the parking lot, and the user can scan the two-dimensional code on the paper ticket by himself or herself through the APP at the mobile phone end to check the charge of parking fee, so that the online payment is realized. When the vehicle runs to the exit of the parking lot, the two-dimensional code of the paper ticket is scanned at the exit ticket box (the sixth terminal 106), and the system can automatically open the barrier gate to allow the vehicle to pass.
In other embodiments, when the vehicle travels to the exit of the parking lot, the sixth terminal 106 scans the identifier on the carrier, and charges the vehicle according to the identifier, so that the server 201 controls the barrier gate to be opened according to the payment completion information after the payment of the fee. This embodiment is equivalent to integrating the fifth terminal 105 and the sixth terminal 106, and is arranged at the exit of the parking lot to perform the billing operation, rather than in the parking lot or other locations. After the charging operation is completed, the user may still complete the payment operation through a different terminal, so as to send the payment completion information to the server 201. For example, the method can be implemented by the aforementioned user intelligent terminal, or by a self-service payment terminal at an exit. The embodiment is suitable for the condition that the vehicle user does not finish the payment operation in the parking lot, for example, a unlicensed temporary vehicle which does not pay in advance arrives at an exit, the vehicle owner scans the two-dimensional code of the paper ticket at the exit ticket box (the sixth terminal 106) by self, the system automatically reports the fee, the online payment is realized by scanning the exit payment two-dimensional code with the payment treasure or the WeChat, and the system automatically opens the barrier to release after the payment.
The solutions provided by the above embodiments are mostly based on the situation that the barrier gate cannot be opened smoothly when the license plate recognition operation is abnormal. However, the inventor also finds that if the barrier gate cannot be opened, the barrier gate system can be caused by the failure of the barrier gate system. For example, when the barrier motor and the executing mechanism have faults, even if the license plate recognition operation is normal, the barrier can not be opened smoothly. To solve this problem, the program execution can further implement the following steps:
when the barrier gate fails and cannot be started, a voice intercommunication channel between the second terminal or the third terminal and the server is established so as to manually confirm the failure and inform workers of a parking lot manager of getting to the site to eliminate the failure.
It should be understood that, according to the relevant administrative legislation on fire protection and security, parking lots necessarily need to be equipped with security personnel. Therefore, the staff of the parking lot manager herein refers to security staff of the parking lot, which are not supposed to undertake the "attended" task referred to in the present invention, and should not be regarded as attended staff referred to in the present invention.
Those of ordinary skill in the art will appreciate that the various illustrative steps described in connection with the embodiments disclosed herein may be implemented as electronic hardware, or combinations of computer software and electronic hardware. Whether such functionality is implemented as hardware or software depends upon the particular application and design constraints imposed on the implementation. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present invention.
The program described in the embodiments of the present invention may be stored in a computer-readable storage medium. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: various media capable of storing program codes, such as a usb disk, a removable hard disk, a Read-only memory (ROM), a Random Access Memory (RAM), a magnetic disk, or an optical disk.
The parking lot vehicle management method and device provided by the invention are described in detail above. The principles and embodiments of the present invention are explained herein using specific examples, which are presented only to assist in understanding the core concepts of the present invention. It should be noted that, for those skilled in the art, it is possible to make various improvements and modifications to the present invention without departing from the principle of the present invention, and those improvements and modifications also fall within the scope of the claims of the present invention.
Claims (13)
1. A method for managing a vehicle in a parking lot, comprising:
when the license plate information of the vehicle is identified normally at an exit of a parking lot, a server calculates parking fee according to the entrance time and the exit time of the vehicle, and pushes a payment interface to a first terminal used by a user, wherein the first terminal is a self-service payment machine or a user intelligent terminal arranged at the exit of the parking lot, the self-service payment machine has a code scanning payment function and/or a calling function, and the user intelligent terminal interacts with the server through a preset parking APP or through a preset application such as a parking lot public number in a WeChat application to realize the payment of the parking fee of the vehicle;
the first terminal sends payment completion information to the server, so that the server can automatically control the opening of a parking lot exit barrier according to the payment completion information;
when the vehicle license plate information recognition at the exit of the parking lot is abnormal, so that the exit barrier gate cannot be opened, the server terminal actively initiates establishment of a voice talkback channel between the second terminal and the server, so as to manually verify the vehicle information and/or correct the license plate number, and after the completion of the parking fee payment is determined, the server terminal remotely controls the barrier gate to be opened manually or automatically, wherein the second terminal is used for realizing remote real-time voice communication between the parking lot equipment terminal and the server terminal, and is integrated with the first terminal at the exit of the parking lot into the same terminal equipment.
2. The management method of a parking lot vehicle according to claim 1, characterized by further comprising:
when the license plate recognition operation is abnormal, and the parking lot entrance barrier gate cannot be opened, a voice talkback channel between the third terminal and the server is established for manually verifying vehicle information and remotely controlling the barrier gate to be opened.
3. The management method of a parking lot vehicle according to claim 1, characterized by further comprising: when the license plate recognition operation is abnormal, and the parking lot entrance barrier gate cannot be opened, the fourth terminal provides a carrier with the identification for a vehicle user and controls the barrier gate to be opened.
4. The management method of a parking lot vehicle according to claim 3, characterized by further comprising:
the fifth terminal scans the identifier on the carrier, generates a payment interface according to the identifier, and sends payment completion information to the server after the user completes payment operation through the payment interface; when the vehicle drives to an exit of the parking lot, the sixth terminal scans the identifier on the carrier and sends the identifier to the server so that the server can judge whether the payment operation is finished or not according to the identifier, and if yes, the gateway is controlled to be opened; or
When the vehicle drives to the exit of the parking lot, the sixth terminal scans the identifier on the carrier, charges according to the identifier, and controls the barrier gate to be opened according to the payment completion information by the server after payment.
5. The method for managing vehicles in a parking lot according to claim 3 or 4, wherein the carrier having the identification is a card or a paper ticket having a two-dimensional code.
6. The management method of a parking lot vehicle according to claim 2, characterized by further comprising: when the gateway fails and cannot be started, a voice talkback channel between the second terminal or the third terminal and the server is established so as to manually confirm the failure and inform a worker of a parking lot manager of removing the failure on site.
7. A management apparatus for a parking lot vehicle, comprising:
a first terminal, a second terminal, and
a program operable to implement the steps of:
when the license plate information of the vehicle is identified normally at an exit of a parking lot, the server calculates parking fee according to the entrance time and the exit time of the vehicle, and pushes a payment interface to a first terminal used by a user, wherein the first terminal is a self-service payment machine or a user intelligent terminal arranged at the exit of the parking lot, the self-service payment machine has a function of code scanning payment and/or a calling function, and the user intelligent terminal interacts with the server through a preset parking APP or through a preset application such as a parking lot public number in a WeChat application to realize the payment of the parking fee of the vehicle;
the first terminal sends payment completion information to the server, so that the server can automatically control the opening of a parking lot exit barrier according to the payment completion information;
when the vehicle license plate information recognition at the exit of the parking lot is abnormal, so that the exit barrier gate cannot be opened, the server terminal actively initiates establishment of a voice talkback channel between the second terminal and the server, so as to manually verify the vehicle information and/or correct the license plate number, and after the completion of the parking fee payment is determined, the server terminal remotely controls the barrier gate to be opened manually or automatically, wherein the second terminal is used for realizing remote real-time voice communication between the parking lot equipment terminal and the server terminal, and is integrated with the first terminal at the exit of the parking lot into the same terminal equipment.
8. The device of claim 7, wherein the first terminal is a self-service payment terminal, and the second terminal has a contact request part, so that a user can trigger the second terminal to send a contact request to the server after touching the contact request part; the self-service payment terminal and the second terminal are mutually independent or integrated together; or
The first terminal is a user intelligent terminal, and the second terminal is provided with a contact request part, so that after the user touches the contact request part, the step that the second terminal sends a contact request to the server is triggered.
9. An apparatus according to claim 7 or 8, wherein the apparatus further comprises a third terminal, the program when executed is further operable to:
when the license plate recognition operation is abnormal, and the parking lot entrance barrier gate cannot be opened, a voice talkback channel between the third terminal and the server is established for manually verifying vehicle information and remotely controlling the barrier gate to be opened.
10. An apparatus according to claim 7 or 8, wherein the apparatus further comprises a fourth terminal, the program when executed is further operable to:
when the license plate recognition operation is abnormal, and the parking lot entrance barrier gate cannot be opened, the fourth terminal provides a carrier with the identification for a vehicle user and controls the barrier gate to be opened.
11. The apparatus of claim 10, further comprising a fifth terminal and a sixth terminal, the program when executed further operable to:
the fifth terminal scans the identifier on the carrier, generates a payment interface according to the identifier, and sends payment completion information to the server after the user completes payment operation through the payment interface; when the vehicle drives to an exit of the parking lot, the sixth terminal scans the identifier on the carrier and sends the identifier to the server so that the server can judge whether the payment operation is finished or not according to the identifier, and if yes, the gateway is controlled to be opened; or
When the vehicle drives to the exit of the parking lot, the sixth terminal scans the identifier on the carrier, charges according to the identifier, and controls the barrier gate to be opened according to the payment completion information by the server after payment.
12. The apparatus of claim 10, wherein the carrier with the identification is a card or paper ticket with a two-dimensional code.
13. The apparatus according to claim 7 or 8, wherein the program is further operable to: when the gateway fails and cannot be started, a voice talkback channel between the second terminal or the third terminal and the server is established so as to manually confirm the failure and inform a worker of a parking lot manager of removing the failure on site.
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| CN202011499139.7A CN112634649A (en) | 2017-04-06 | 2017-04-06 | Parking lot vehicle management method and device |
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| CN202011499139.7A CN112634649A (en) | 2017-04-06 | 2017-04-06 | Parking lot vehicle management method and device |
| CN201710220076.9A CN106960592A (en) | 2017-04-06 | 2017-04-06 | The unattended business method in parking lot and device |
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| CN202011499139.7A Pending CN112634649A (en) | 2017-04-06 | 2017-04-06 | Parking lot vehicle management method and device |
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| CN201710220076.9A Pending CN106960592A (en) | 2017-04-06 | 2017-04-06 | The unattended business method in parking lot and device |
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| CN106960592A (en) | 2017-07-18 |
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