CN112101884B - Reminding message generation and pushing method, device and storage medium - Google Patents
Reminding message generation and pushing method, device and storage medium Download PDFInfo
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Abstract
The application discloses a method, a device and a storage medium for generating and pushing a reminding message, and relates to the communication technology. The specific scheme comprises the following steps: acquiring a request message sent by a requesting party; the request message is used for requesting to remind the service request which does not provide service yet after the service period is exceeded; determining at least one service information to be reminded of a corresponding requester according to the identity; and merging at least one piece of service information to be reminded to generate a reminding message, and pushing the generated reminding message to a service side. According to the application, the service information to be reminded is combined to generate the reminding message, and the convenience of the operation of sending the reminding message is improved for the requesting party; for a service side, the reminding effect is improved; and for a third party platform for providing interfaces between the service party and the requesting party, the management and control of the service party is facilitated.
Description
Technical Field
The present application relates to communications technologies, and in particular, to a method, an apparatus, and a storage medium for generating and pushing a reminder message.
Background
When a service provider has not provided a service beyond a service period, the requester typically wishes to alert the service provider to urge the service provider to fulfill service obligations as soon as possible, providing the service required by the requester.
In the prior art, a requester sends out reminding messages according to out-of-period service requested by the requester, and the requester, especially a mechanism requester who requests a large number of services, sends out reminding messages one by one has complex operation and inconvenient use; for a service side, each out-of-period service receives a reminding message, and receives a large amount of redundant reminding messages, so that the messages are flooded, and the reminding effect cannot be achieved; for a third party platform providing interfaces between a service party and a requesting party, the requesting party usually reminds the service party to provide services by calling, and the scattered reminding mode is not beneficial to counting and controlling the service quality of the service party.
Disclosure of Invention
Therefore, the main purpose of the present application is to provide a method for generating and pushing a reminder message, which can overcome the defects of the prior art, and combine the service information to be reminded to generate the reminder message, so that the convenience of the operation of sending the reminder message is improved for the requesting party; for the service side, only the necessary few reminding messages can be received, so that the reminding effect is improved; for a third party platform providing interfaces of the service party and the requester, the unified reminding mode is favorable for recording reminding data, so that statistical analysis is carried out on the recorded reminding data, and management and control are carried out on service party operation.
In order to achieve the above purpose, the technical scheme provided by the application is as follows:
in a first aspect, an embodiment of the present application provides a method for generating and pushing a reminder message, including the following steps:
acquiring a request message sent by a requesting party; the request message carries an identity mark representing the identity of the requesting party; the request message is used for requesting to remind a service request which is not provided with service yet beyond a service period;
determining at least one piece of service information to be reminded of the corresponding requester according to the identity; the service information to be reminded is identification information for distinguishing the service to be reminded; the service to be reminded is a service which exceeds a service period and still does not provide service;
And merging the at least one service information to be reminded to generate a reminding message, and pushing the generated reminding message to a service side.
In a possible implementation manner, the step of determining at least one service information to be reminded of the corresponding requester according to the identity identifier includes:
according to the identity, at least one service which exceeds a service time limit and is not yet provided with the service is obtained from the corresponding service requested by the requester and is used as the service to be reminded;
generating at least one service information to be reminded according to at least one of the generation time, the service location and the identity of the requester of each service to be reminded; each piece of service information to be reminded comprises at least one of corresponding generation time of service to be reminded, corresponding service location of service to be reminded and the identity.
In a possible implementation manner, in a case that the service information to be reminded carries the identity;
The step of generating the reminding message according to the at least one service information to be reminded comprises the following steps:
generating a reminding message carrying the identity mark aiming at the identity mark.
In a possible implementation manner, in a case that the service information to be reminded carries the identity and the service location;
The step of generating the reminding message according to the at least one service information to be reminded comprises the following steps:
generating a reminding message corresponding to the service location according to each different service location; the reminding message carries the identity.
In a possible implementation manner, in a case that the service information to be reminded carries the identity, the service location and the generation time;
The step of generating the reminding message according to the at least one service information to be reminded comprises the following steps:
acquiring the service information to be reminded, the generation time of which is in a preset first time range, as target service information to be reminded;
Generating a reminding message corresponding to the service location according to each different service location in the target service information to be reminded; the reminding message carries the identity.
In a possible implementation manner, the step of pushing the generated reminding information to the service party includes:
And pushing each reminding message to the service party in the service range of the service place corresponding to the reminding message.
In a possible implementation manner, when the request message sent by the requester is acquired, the time point of receiving the request message is recorded;
after the step of obtaining the request message sent by the requesting party, before the step of determining at least one service information to be reminded of the corresponding requesting party, the method further includes:
judging whether the time point of receiving the request message at this time and the time point of receiving the request message at last time are larger than a preset second time range, and executing the step of determining at least one service information to be reminded of the corresponding requester under the condition that the time point of receiving the request message at this time is larger than the preset second time range.
In a second aspect, based on the same design concept, an embodiment of the present application further provides a device for generating and pushing a reminder message, including:
the acquisition module is used for acquiring the request message sent by the requester; the request message carries an identity mark representing the identity of the requesting party; the request message is used for requesting to remind a service request which is not provided with service yet beyond a service period;
The information determining module is used for determining at least one piece of service information to be reminded of the corresponding requesting party according to the identity; the service information to be reminded is identification information for distinguishing the service to be reminded; the service to be reminded is a service which exceeds a service period and still does not provide service;
the message generation module is used for combining the at least one service information to be reminded to generate a reminding message;
and the message pushing module is used for pushing the generated reminding information to the service side.
In a third aspect, embodiments of the present application further provide a computer readable storage medium, which can improve the reminding efficiency and the reminding effect, and is beneficial to statistics and management and control of services. The specific scheme is as follows:
A computer readable storage medium storing computer instructions which when executed by a processor perform the steps of any one of the possible implementations of the first aspect and the first aspect.
In a fourth aspect, the embodiment of the application further provides an electronic device, which can improve reminding efficiency and reminding effect and is beneficial to statistics and management and control of services. The specific scheme is as follows:
an electronic device comprising the computer readable storage medium described above, and further comprising a processor executable to the computer readable storage medium.
In summary, the application provides a method, a device and a storage medium for generating and pushing a reminding message. After the request message sent by the requester is obtained, the method counts all the to-be-reminded services which are requested by the requester and do not provide the services for the expiration time, so that the requester does not need to send out the request message one by one for each to-be-reminded service, and the convenience of the operation of sending out the reminding message by the requester is greatly improved; generating at least one service information to be reminded according to each service to be reminded, combining the at least one service information to be reminded to generate a reminding message, and for a service side, only receiving the reminding message generated after combination, reducing redundant reminding messages and improving reminding effect; meanwhile, for a third party platform providing interfaces of the service party and the requester, the unified reminding mode and the application of background service data are beneficial to recording reminding data, so that statistical analysis is carried out on the recorded background service data and reminding data, and management and control are carried out on service party management.
Drawings
FIG. 1 is a schematic flow chart of a first embodiment of the present application;
FIG. 2 is a system architecture diagram of a second embodiment of the present application;
FIG. 3 is a schematic structural diagram of a third embodiment of the present application;
fig. 4 is a schematic structural diagram of a fifth embodiment of the present application.
Detailed Description
The reminding message generating and pushing method, the reminding message generating and pushing device and the storage medium can be applied to a double-end service system comprising a requester and a service party, can also be applied to a three-terminal service system comprising the requester, the service party and a third party platform for providing interface service for the service party and the requester, and can be applied to at least one of a background server of the requester, a background server of the service party or a background server of the third party platform.
The present application will be described in further detail with reference to the drawings and the embodiments, in order to make the objects, technical solutions and advantages of the present application more apparent.
Example 1
Fig. 1 is a schematic flow chart of a first embodiment of the present application, as shown in fig. 1, the embodiment mainly includes:
S101: acquiring a request message sent by a requesting party; the request message carries an identity mark representing the identity of the requesting party; the request message is used for requesting to remind the service request which is not provided with the service yet beyond the service period.
Here, the requesting party is usually a served party of a service provided by a serving party, for example, in an application scenario of sending an express delivery, the requesting party is a merchant or a person who needs to send the express delivery, the serving party is an express delivery receiving member, in an application scenario of ordering, the requesting party is a dining party, and the serving party is a catering merchant or a distribution member.
The identity mark characterizes the identity of the requester, for example, the identity mark can be a serial number characterizing the identity of the requester, or can be any unique mark such as a mobile phone number.
The request message here is a request message requesting a reminder of a service request for which a service is not yet provided beyond a service deadline, and is not a request message making a service request.
S102: determining at least one piece of service information to be reminded of the corresponding requester according to the identity; the service information to be reminded is identification information for distinguishing the service to be reminded; the service to be reminded is a service which is not provided with the service beyond the service period.
Specifically, the service corresponding to the service request which does not provide the service yet after the service period is the service to be reminded, all the service requests sent by the requesting party to the service party can be stored by taking the identity of the requesting party as an index, so that all the service requests sent by the requesting party can be obtained according to the identity, and then the service to be reminded can be screened out, or the service request can be stored by taking the identity as an index when the service request is received, and the service request is deleted when the service request is completed, namely the service request which has provided the service is deleted, so that the service to be reminded corresponding to the requesting party can be directly obtained according to the identity.
S103: and merging the at least one service information to be reminded to generate a reminding message, and pushing the generated reminding message to a service side.
And combining all the service information to be reminded of the requester under preset conditions to generate at least one reminding message, wherein in general, the number of the generated reminding messages is smaller than the number of the service information to be reminded, especially for the mechanism requester requesting the service in batches, the number of the generated reminding messages is greatly smaller than the number of the service information to be reminded, so that the convenience of the requester for sending the reminding messages is improved, redundant reminding messages received by the service party are reduced, and the reminding effect is improved. When the embodiment of the application is applied to the background server of the third party platform, the background service data and the reminding data can be statistically analyzed by recording the generation time of the service request, the sending time of the request message for reminding and the like, so that the management of the service side is controlled.
Example two
Fig. 2 is a system architecture diagram of a second embodiment of the present application, as shown in fig. 2, the embodiment mainly includes:
S201: a request message from a requesting party is obtained.
Here, the requester does not need to check how many services to be reminded that have not yet provided services beyond the service period, and also does not need to send a request message for different services to be reminded, and only needs to send a request message for requesting to remind the service request that has not yet provided services beyond the service period. Therefore, the reminding request can be executed only by one-key operation, and the convenience of the operation of sending the reminding message is greatly improved.
S202: and acquiring the service to be reminded according to the identity, and generating at least one service information to be reminded.
After the device applying the method of the embodiment of the application obtains the request message sent by the requesting party, the device obtains the service to be reminded according to the identity mark and generates at least one service information to be reminded. Here, the device applying the method of the embodiment of the present application may be implemented in a device of a requesting party, a device of a service party, or a device of a third party platform.
Specifically, the following two possible embodiments may be adopted to obtain the service to be reminded.
A: in one possible implementation, the following step 1 and step2 may be used to obtain the service to be reminded:
Step 1, acquiring each service requested by the corresponding requester according to the identity; and 2, acquiring at least one service which exceeds a service time limit and still does not provide service, and generating at least one service information to be reminded as the service to be reminded according to at least one of the generation time, the service location and the identity of a requester of each service to be reminded.
B: in another possible implementation manner, the service to be reminded can be obtained from the service requested by the corresponding requester directly according to the identity; or under the condition that the service to be reminded is stored independently, the service to be reminded can be directly obtained according to the identity. And then, generating at least one piece of service information to be reminded according to at least one of the generation time of the service to be reminded, the service location and the identity of the requester.
Each piece of service information to be reminded comprises at least one of corresponding generation time of service to be reminded, corresponding service location and identity of service to be reminded.
In addition, in order to prevent the request message from being sent too frequently due to the urgent mind of the requesting party, the method may record the time point when the request message is received when the request message sent by the requesting party is received, determine, before obtaining the service to be reminded, whether the time point when the request message is received this time and the time point when the request message is received last time are greater than a preset second time range, and execute the step of determining at least one service information to be reminded of the corresponding requesting party if the time point is greater than the preset second time range. Or the time point of sending the reminding message can be recorded, after the request message is received, before the service to be reminded is obtained, whether the time point of receiving the request message and the time point of sending the reminding message last time are larger than a preset second time range or not is judged, and under the condition that the time point of receiving the request message and the time point of sending the reminding message last time are larger than the preset second time range, the step of determining at least one service information to be reminded of the corresponding requesting party is executed.
In addition, the request party, the service party, the generation time or the service place corresponding to the service information to be reminded can be limited by setting rules, and the service information to be reminded is determined only for the service to be reminded which meets the limiting conditions of the preset request party, the preset service party, the preset generation time or the preset service place.
S203: and merging at least one service information to be reminded to generate a reminding message.
Because the service information to be reminded includes at least one of the corresponding generation time of the service to be reminded, the corresponding service location of the service to be reminded and the identity, according to different contents contained in the service information to be reminded, any one of the following possible implementation manners of A-D may be adopted to generate the reminding message:
A: under the condition that the service information to be reminded carries the identity mark; the step of generating the reminding message according to the at least one service information to be reminded comprises the following steps: generating a reminding message carrying the identity mark aiming at the identity mark. And combining the service information to be reminded corresponding to all the services to be reminded with the same identity, and generating a piece of reminding information carrying the identity corresponding to only one requester. Because the services requested by a requester generally have commonality, no matter how many service requests are ever initiated by the requester, and no matter how many services to be reminded are in the services initiated by the requester, the purpose of reminding all the services to be reminded can be met by only needing one reminding message carrying the identity of the requester. If the reminding message only carries the identity of the requester and cannot meet the reminding purpose, the reminding message can also carry the service identification of the service to be reminded, wherein the service identification is used for distinguishing each service and is the unique identification of each service. In this case, only one piece of reminding information is needed to be generated corresponding to one requesting party, and the reminding information carries the identity and the service identification of each service to be reminded.
B: under the condition that the service information to be reminded carries the identity and the service location; the step of generating the reminding message according to the at least one service information to be reminded comprises the following steps: generating a reminding message corresponding to the service location according to each different service location; the reminding message carries the identity. In some application scenarios, especially in the case that the requesting party is an institution requesting party, since the service initiated by the requesting party may correspond to different service locations, each service location corresponds to a different service party, and even each service location is far apart, generating a piece of reminding information only for one requesting party cannot meet the reminding requirement. At this time, for different service locations of one requester, reminder messages corresponding to the service locations are generated, respectively. In this case, since the service location generally corresponds to the service party, and a different service party covers the corresponding service location, the service location may or may not be carried in the alert message. In most cases, in order to avoid redundancy of information, the reminding message does not need to carry a service location, only needs to carry an identity, or carries the identity and a service identifier of each service to be reminded. The specific service location can obtain the corresponding service location by searching the service which is not provided by the service provider and exceeds the service period after the service provider receives the reminding message.
C: under the condition that the service information to be reminded carries the identity, the service location and the generation time; the step of generating the reminding message according to the at least one service information to be reminded comprises the following steps: acquiring the service information to be reminded, the generation time of which is in a preset first time range, as target service information to be reminded; generating a reminding message corresponding to the service location according to each different service location in the target service information to be reminded; the reminding message carries the identity. Because many services have strong time relevance, when the service information to be reminded is determined, the target service information to be reminded can be determined according to the preset first time range. And reminding the service to be reminded in the first time range. Meanwhile, when the service initiated by the requesting party corresponds to different service places, and each service place corresponds to a different service party, reminding messages corresponding to the service places are generated respectively for different service places of one requesting party. Similarly, in order to avoid redundancy of information, the reminding message generally does not need to carry a service location and generation time, but only needs to carry an identity, or carry the identity and a service identifier of each service to be reminded.
D: under the condition that the service information to be reminded carries the identity and the generation time; the step of generating the reminding message according to the at least one service information to be reminded comprises the following steps: acquiring the service information to be reminded, the generation time of which is in a preset first time range, as target service information to be reminded; generating a reminding message according to the target service information to be reminded; the reminding message carries the identity. Because many services have strong time relevance, the target service information to be reminded can be determined according to the preset first time range, and only the service to be reminded in the first time range is reminded. Similarly, the reminding requirement can be met by only generating a reminding message aiming at one identity mark, wherein the reminding message carries the identity mark or the identity mark and the service mark of each service to be reminded.
In addition, the reminding message can also carry the time point of receiving the request message, so that the service party can clearly determine the time of the request party for reminding. The generation of the reminder message according to the at least one service information to be reminded is not limited by the four possible embodiments described above, and new information, rules or conditions may be introduced to generate the reminder message according to the service information to be reminded.
S204: pushing the generated reminding information to a service side.
Specifically, when the reminding message is generated according to each different service place, each reminding message is respectively pushed to a service party located in the service range of the service place corresponding to the reminding message.
When the reminding message is only aimed at the identity, the generated reminding message can be directly pushed to the service side, and the reminding message can also be pushed to the service side in the service range of the requester corresponding to the identity.
When the reminding message generating and pushing method provided by the embodiment of the application is applied to an application scene of the express delivery sent by the collecting merchant, a message request for the collecting merchant to conduct collecting is firstly obtained, the merchant does not need to click the collected express delivery one by one and is not required to conduct collecting bill, and the message request is only required to be sent by one key, wherein the message request carries the identity of the merchant. And acquiring each piece of express information which is not received by the merchant according to the identity of the merchant, wherein the express information comprises the time for delivery of the express, the ordering time of the express, the receiving address of the express and the like, and generating the service information to be reminded. Because the express delivery volume sent by the merchant is usually large, in order to avoid the overflow of the reminding information at the service side, namely the courier responsible for collecting, the express delivery information of the same merchant which is not collected can be combined into a reminding message according to the identity of the merchant. Because merchants may have a plurality of warehouses and scattered point addresses, when shipping from different receiving addresses, the operators in the service range corresponding to the receiving addresses need to go to the gate to receive, so that different reminding messages can be generated for one merchant according to each different receiving address, the service information to be reminded of the same receiving address of the same merchant is combined into one reminding message, and the reminding message is sent to the operators in the service range corresponding to the receiving address. Further, in order to prevent frequent ordering of the merchant from causing the dispatcher to receive a large number of reminding messages, a time point of generating the reminding messages or a time point of sending the reminding messages can be recorded, and when a time interval between the time point of receiving the request message of the merchant and the time point of generating the reminding messages or the time point of sending the reminding messages is smaller than a second time range, the reminding messages are not repeatedly generated and sent. The reminding message carries the identity mark corresponding to the merchant, and can also carry the express bill number which is not received or the receiving time point of the request message, so that the distributor can clearly know the source of the reminding message. The background server can also record data of each request message acquisition, generation and transmission of the reminding message, generate a report, and analyze and check the transmission time of each request message, the transmission times of the reminding message, the service side corresponding to the reminding message and the service range corresponding to the service place. In addition, the port can be opened to the service side, so that the service side can upload the reason that the service is not provided yet beyond the service period, the background server can record the reason that the service is not provided yet beyond the service period, the service side can be managed and supervised, and improvement comments can be provided for the service provided by the service side.
Based on the same design concept, the embodiment of the application also provides a reminding message generating and pushing device and a readable storage medium.
Example III
As shown in fig. 3, a device 300 for generating and pushing a reminder message according to an embodiment of the present application includes:
An obtaining module 301, configured to obtain a request message sent by a requester; the request message carries an identity mark representing the identity of the requesting party; the request message is used for requesting to remind a service request which is not provided with service yet beyond a service period;
The information determining module 302 is configured to determine, according to the identity, at least one service information to be reminded of the corresponding requester; the service information to be reminded is identification information for distinguishing the service to be reminded; the service to be reminded is a service which exceeds a service period and still does not provide service;
the message generating module 303 is configured to combine the at least one service information to be reminded to generate a reminder message;
and the message pushing module 304 is configured to push the generated reminding information to the service party.
In a possible implementation manner, the information determining module 302 is further configured to:
according to the identity, at least one service which exceeds a service time limit and is not yet provided with the service is obtained from the corresponding service requested by the requester and is used as the service to be reminded;
generating at least one service information to be reminded according to at least one of the generation time, the service location and the identity of the requester of each service to be reminded; each piece of service information to be reminded comprises at least one of corresponding generation time of service to be reminded, corresponding service location of service to be reminded and the identity.
In a possible implementation manner, in a case that the service information to be reminded carries the identity;
a message generation module 303, configured to:
generating a reminding message carrying the identity mark aiming at the identity mark.
In a possible implementation manner, in a case that the service information to be reminded carries the identity and the service location;
a message generation module 303, configured to:
generating a reminding message corresponding to the service location according to each different service location; the reminding message carries the identity.
In a possible implementation manner, in a case that the service information to be reminded carries the identity, the service location and the generation time;
a message generation module 303, configured to:
acquiring the service information to be reminded, the generation time of which is in a preset first time range, as target service information to be reminded;
Generating a reminding message corresponding to the service location according to each different service location in the target service information to be reminded; the reminding message carries the identity.
In a possible implementation, the message pushing module 304 is further configured to:
And pushing each reminding message to the service party in the service range of the service place corresponding to the reminding message.
In a possible implementation manner, the obtaining module 301 is further configured to record, when the request message sent by the obtaining requester is received, a time point when the request message is received;
the information determining module 302 is further configured to:
judging whether the time point of receiving the request message at this time and the time point of receiving the request message at last time are larger than a preset second time range, and executing the step of determining at least one service information to be reminded of the corresponding requester under the condition that the time point of receiving the request message at this time is larger than the preset second time range.
Example IV
A computer readable storage medium storing instructions that when executed by a processor cause the processor to perform the steps of the method provided in embodiment one or embodiment two. In practice, the computer readable medium may be RAM, ROM, EPROM, magnetic disk, optical disk, etc. and is not intended to limit the scope of the present application.
The method steps of the present application may be implemented by hardware, such as logic gates, switches, application Specific Integrated Circuits (ASIC), programmable logic controllers, embedded microcontrollers, etc., in addition to data processing programs. Such hardware capable of carrying out the methods of the application may therefore also constitute the application.
Example five
The embodiment of the application also provides electronic equipment which can be a computer or a server, wherein the reminding message generating and pushing device of the embodiment of the device can be integrated. As shown in fig. 4, an electronic device 400 according to a third embodiment of the apparatus of the present application is shown.
The electronic device may include one or more processors 401 of a processing core, one or more computer-readable storage media 402. The electronic device may further comprise a power supply 403, an input output unit 404. Those skilled in the art will appreciate that fig. 4 is not intended to be limiting of the electronic device and may include more or fewer components than shown, or may combine certain components, or may be arranged in different components.
Wherein:
The processor 401 is a control section of the electronic device, and the steps of the method provided in the first or second embodiment are performed by running or executing a software program stored in the computer-readable storage medium 402 by connecting the respective sections using various interfaces and lines.
The computer-readable storage medium 402 may be used to store a software program, i.e., a program involved in the method provided in the first or second embodiment.
The processor 401 executes various functional applications and data processing by running a software program stored in the computer-readable storage medium 402. The computer-readable storage medium 402 may include a storage program area and a storage data area, wherein the storage program area may store an operating system, an application program (such as alert message generation, etc.) required for at least one function, and the like; the data storage area may store data and the like (such as service information to be reminded and the like) according to the needs of the electronic device. In addition, computer-readable storage medium 402 may include high-speed random access memory, and may also include non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other volatile solid-state storage device. Accordingly, the computer-readable storage medium 402 may also include a memory controller to provide the processor 401 with access to the computer-readable storage medium 402.
The electronic device further comprises a power supply 403 for supplying power to the various components, preferably the power supply 403 may be logically connected to the processor 401 by a power management system, so that functions of managing charging, discharging, and power consumption are performed by the power management system. The power supply 403 may also include one or more of any of a direct current or alternating current power supply, a recharging system, a power failure detection circuit, a power converter or inverter, a power status indicator, and the like.
The server may also include an input output unit 404, such as may be used to receive input numeric or character information, and to generate keyboard, mouse, joystick, optical or trackball signal inputs related to user settings and function control; such as various graphical user interfaces that may be used to display information entered by or provided to a user and a server, which may be composed of graphics, text, icons, video, and any combination thereof.
In summary, the above embodiments are only preferred embodiments of the present application, and are not intended to limit the scope of the present application. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present application should be included in the protection scope of the present application.
Claims (9)
1. The method for generating and pushing the reminding message is characterized by comprising the following steps:
acquiring a request message sent by a requesting party; the request message carries an identity mark representing the identity of the requesting party; the request message is used for requesting to remind a service request which is not provided with service yet beyond a service period;
determining at least one piece of service information to be reminded of the corresponding requester according to the identity; the service information to be reminded is identification information for distinguishing the service to be reminded; the service to be reminded is a service which exceeds a service period and still does not provide service;
Combining the at least one service information to be reminded to generate a reminding message, and pushing the generated reminding message to a service side;
when the request message sent by the requester is acquired, recording the time point of receiving the request message;
after the step of obtaining the request message sent by the requesting party, before the step of determining at least one service information to be reminded of the corresponding requesting party, the method further includes:
judging whether the time point of receiving the request message at this time and the time point of receiving the request message at last time are larger than a preset second time range, and executing the step of determining at least one service information to be reminded of the corresponding requester under the condition that the time point of receiving the request message at this time is larger than the preset second time range.
2. The method of claim 1, wherein the step of determining the corresponding at least one service information to be reminded of the requesting party according to the identity comprises:
according to the identity, at least one service which exceeds a service time limit and is not yet provided with the service is obtained from the corresponding service requested by the requester and is used as the service to be reminded;
generating at least one service information to be reminded according to at least one of the generation time, the service location and the identity of the requester of each service to be reminded; each piece of service information to be reminded comprises at least one of corresponding generation time of service to be reminded, corresponding service location of service to be reminded and the identity.
3. The method according to claim 2, wherein in case the service information to be reminded carries the identity;
The step of combining the at least one service information to be reminded to generate a reminding message comprises the following steps:
generating a reminding message carrying the identity mark aiming at the identity mark.
4. The method according to claim 2, wherein in case the service information to be reminded carries the identity and the service location;
The step of combining the at least one service information to be reminded to generate a reminding message comprises the following steps:
generating a reminding message corresponding to the service location according to each different service location; the reminding message carries the identity.
5. The method according to claim 2, wherein in case the service information to be reminded carries the identity, the service location and the generation time;
The step of combining the at least one service information to be reminded to generate a reminding message comprises the following steps:
acquiring the service information to be reminded, the generation time of which is in a preset first time range, as target service information to be reminded;
Generating a reminding message corresponding to the service location according to each different service location in the target service information to be reminded; the reminding message carries the identity.
6. The method according to claim 4 or 5, wherein the step of pushing the generated reminder information to the service party comprises:
And pushing each reminding message to the service party in the service range of the service place corresponding to the reminding message.
7. A reminder message generation and pushing apparatus, comprising:
the acquisition module is used for acquiring the request message sent by the requester; the request message carries an identity mark representing the identity of the requesting party; the request message is used for requesting to remind a service request which is not provided with service yet beyond a service period;
The information determining module is used for determining at least one piece of service information to be reminded of the corresponding requesting party according to the identity; the service information to be reminded is identification information for distinguishing the service to be reminded; the service to be reminded is a service which exceeds a service period and still does not provide service;
the message generation module is used for combining the at least one service information to be reminded to generate a reminding message;
the message pushing module is used for pushing the generated reminding information to the service side;
Wherein,
The acquisition module is further used for recording the time point of receiving the request message when the request message sent by the request party is acquired;
The information determining module is further configured to determine, after the obtaining module obtains the request message sent by the requesting party, whether a time point when the request message is received this time and a time point when the request message is received last time are greater than a preset second time range before determining at least one service information to be reminded of the corresponding requesting party, and determine, under a condition that the time point is greater than the preset second time range, the at least one service information to be reminded of the corresponding requesting party.
8. A computer readable storage medium storing computer instructions which, when executed by a processor, implement the steps of the method of any one of claims 1 to 6.
9. An electronic device comprising the computer-readable storage medium of claim 8, further comprising a processor executable to the computer-readable storage medium.
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