CN112101884A - Reminding message generating and pushing method and device and storage medium - Google Patents
Reminding message generating and pushing method and device and storage medium Download PDFInfo
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Abstract
The application discloses a method, a device and a storage medium for generating and pushing a reminding message, and relates to the communication technology. The specific scheme comprises the following steps: acquiring a request message sent by a requester; the request message is used for requesting to remind the service request which is not provided with the service after the service deadline is exceeded; determining at least one service information to be reminded of the corresponding requester according to the identity; and combining at least one service information to be reminded to generate a reminding message, and pushing the generated reminding message to a service party. The method and the device for sending the reminding message combine the service information to be reminded to generate the reminding message, and improve the convenience of the operation of sending the reminding message for a requesting party; for the service party, the reminding effect is improved; and for a third-party platform providing interfaces of a service party and a request party, management and control of the service party are facilitated.
Description
Technical Field
The present application relates to communications technologies, and in particular, to a method, an apparatus, and a storage medium for generating and pushing a reminder message.
Background
When a service provider has not provided service beyond the service deadline, the requester usually wants to remind the service provider to prompt the service provider to fulfill the service obligation as soon as possible and provide the service required by the service provider.
In the prior art, the requesters respectively send out the reminding messages according to the overdue services requested by the requesters, and the operation of sending out the reminding messages one by one is complicated and the use is inconvenient for the requesters, particularly for the mechanism requesters which request a large amount of services; for a service party, each overdue service receives a piece of reminding information, and receives a large amount of redundant reminding information, so that the information is inundated, and the reminding effect cannot be achieved; for a third-party platform providing an interface between a service party and a request party, the request party can remind the service party of providing service by calling and the like, and the scattered reminding mode is not beneficial to counting and controlling the service quality of the service party.
Disclosure of Invention
In view of the above, the present application mainly aims to provide a method for generating and pushing a reminder message, which can overcome the defects of the prior art, merge the service information to be reminded to generate the reminder message, and improve the convenience of the operation of sending the reminder message for the requesting party; for a service party, only the necessary reminding messages as few as possible are received, and the reminding effect is improved; for a third-party platform providing interfaces of a service party and a request party, a uniform reminding mode is favorable for recording reminding data, so that statistical analysis is carried out on the recorded reminding data, and management and control are carried out on the service party.
In order to achieve the purpose, the technical scheme provided by the application is as follows:
in a first aspect, an embodiment of the present application provides a method for generating and pushing a reminder message, including the following steps:
acquiring a request message sent by a requester; the request message carries an identity which represents the identity of the requester; the request message is used for requesting to remind the service request which is not provided with the service after the service deadline is exceeded;
determining at least one service information to be reminded of the corresponding requester according to the identity; the service information to be reminded is identification information for distinguishing the service to be reminded; the service to be reminded is a service which does not provide service after the service deadline is exceeded;
and combining the at least one service information to be reminded to generate a reminding message, and pushing the generated reminding message to a service party.
In a possible implementation manner, the step of determining at least one service information to be reminded of the corresponding requester according to the identity includes:
according to the identity, acquiring at least one service which exceeds the service time limit and still does not provide the service from the services requested by the corresponding requester as the service to be reminded;
generating at least one piece of service information to be reminded according to at least one of the generation time, the service place and the identification of the requesting party of each service to be reminded; each service information to be reminded comprises at least one of the generation time of the corresponding service to be reminded, the service place of the corresponding service to be reminded and the identity.
In a possible implementation manner, in the case that the service information to be reminded carries the identity;
the step of generating a reminding message according to the at least one service information to be reminded comprises the following steps:
and aiming at one identification, generating a reminding message carrying the identification.
In a possible implementation manner, in the case that the service information to be reminded carries the identity and the service location;
the step of generating a reminding message according to the at least one service information to be reminded comprises the following steps:
generating a reminding message corresponding to the service place according to each different service place; the reminding message carries the identity.
In a possible implementation manner, when the service information to be reminded carries the identity, the service location, and the generation time;
the step of generating a reminding message according to the at least one service information to be reminded comprises the following steps:
acquiring the service information to be reminded, the generation time of which is within a preset first time range, and taking the service information to be reminded as target service information to be reminded;
generating a reminding message corresponding to the service place according to each different service place in the target service information to be reminded; the reminding message carries the identity.
In a possible implementation manner, the step of pushing the generated reminder information to the service side includes:
and pushing each reminding message to the service party located in the service range of the service place corresponding to the reminding message.
In a possible implementation manner, when the request message sent by the requester is obtained, a time point of receiving the request message is recorded;
after the step of obtaining the request message sent by the requester and before the step of determining at least one service information to be reminded of the corresponding requester, the method further includes:
and judging whether the time between the time point of receiving the request message and the time point of receiving the request message last time is larger than a preset second time range, and executing the step of determining at least one service information to be reminded of the corresponding requester under the condition that the time is larger than the preset second time range.
In a second aspect, based on the same design concept, an embodiment of the present application further provides a device for generating and pushing a reminder message, including:
the acquisition module is used for acquiring a request message sent by a requester; the request message carries an identity which represents the identity of the requester; the request message is used for requesting to remind the service request which is not provided with the service after the service deadline is exceeded;
the information determining module is used for determining at least one piece of service information to be reminded of the corresponding requester according to the identity; the service information to be reminded is identification information for distinguishing the service to be reminded; the service to be reminded is a service which does not provide service after the service deadline is exceeded;
the message generating module is used for combining the at least one service information to be reminded to generate a reminding message;
and the message pushing module is used for pushing the generated reminding information to the service party.
In a third aspect, an embodiment of the present application further provides a computer-readable storage medium, which can improve the reminding efficiency and the reminding effect, and is favorable for statistics and management and control of services. The specific scheme is as follows:
a computer readable storage medium storing computer instructions which, when executed by a processor, may implement the steps of any one of the possible embodiments of the first aspect and the first aspect.
In a fourth aspect, an embodiment of the present application further provides an electronic device, which can improve the reminding efficiency and the reminding effect, and is favorable for statistics and management and control of services. The specific scheme is as follows:
an electronic device comprising the computer-readable storage medium described above, further comprising a processor that can execute the computer-readable storage medium.
In summary, the present application provides a method, an apparatus, and a storage medium for generating and pushing a reminder message. According to the method and the device, after the request message sent by the requester is obtained, all services to be reminded, which are requested by the requester and still do not provide services for the service in an overdue mode, are counted, so that the requester is not required to send the request message for each service to be reminded one by one, and the convenience of the operation of sending the reminding message by the requester is greatly improved; generating at least one piece of service information to be reminded according to each service to be reminded, combining the at least one piece of service information to be reminded, and generating a reminding message, wherein for a service party, only the reminding message generated after combination is received, so that redundant reminding messages are reduced, and the reminding effect is improved; meanwhile, for a third-party platform providing interfaces of a service party and a request party, a uniform reminding mode and application of background service data are beneficial to recording reminding data, so that statistical analysis is carried out on the recorded background service data and the reminding data, and management and control are carried out on the service party.
Drawings
FIG. 1 is a schematic flow chart according to a first embodiment of the present disclosure;
FIG. 2 is a diagram of a system architecture according to a second embodiment of the present application;
FIG. 3 is a schematic structural diagram of a third embodiment of the present application;
fig. 4 is a schematic structural diagram of a fifth embodiment of the present application.
Detailed Description
The method, the device and the storage medium for generating and pushing the reminding message can be applied to a double-end service system comprising a requester and a server, can also be applied to a three-end service system comprising the requester, the server and a third-party platform for providing interface service for the server and the requester, and can be applied to at least one of a background server of the requester, a background server of the server or a background server of the third-party platform.
To make the objects, technical solutions and advantages of the present application more clear, the present application will be further described in detail with reference to the accompanying drawings and specific embodiments.
Example one
Fig. 1 is a schematic flow chart of a first embodiment of the present application, as shown in fig. 1, the first embodiment mainly includes:
s101: acquiring a request message sent by a requester; the request message carries an identity which represents the identity of the requester; the request message is used for requesting to remind service requests which do not provide services after the service deadline is exceeded.
Here, the requesting party is usually a served party of a service provided by a serving party, for example, in an application scenario of sending an express, the requesting party is a merchant or an individual who needs to send the express, the serving party is an express receiver, and in an application scenario of ordering, the requesting party is a diner, and the serving party is a catering merchant or a deliverer.
The identity represents the identity of the requesting party, and may be, for example, a serial number representing the identity of the requesting party, or any unique identifier such as a mobile phone number.
The request message here is a request message requesting a reminder for a service request that has not yet been provided with a service beyond the service term, and is not a request message for making a service request.
S102: determining at least one service information to be reminded of the corresponding requester according to the identity; the service information to be reminded is identification information for distinguishing the service to be reminded; the service to be reminded is a service which does not provide service after the service deadline is exceeded.
Specifically, the service corresponding to the service request that has not provided the service after the service deadline is the service to be reminded, and all the service requests sent by the requester to the requester can be stored by using the identifier of the requester as an index, so that all the service requests sent by the requester can be obtained according to the identifier and the service to be reminded is screened out, or the service request can be stored by using the identifier as an index when the service request is received, and the service request is deleted when the service request is completed, that is, the service request that has provided the service is deleted, so that the service to be reminded corresponding to the requester can be directly obtained according to the identifier.
S103: and combining the at least one service information to be reminded to generate a reminding message, and pushing the generated reminding message to a service party.
The method comprises the steps of combining all service information to be reminded of a requester under a preset condition to generate at least one piece of reminding message, wherein the number of the generated reminding messages is generally less than the number of the service information to be reminded, and particularly for the organization requester requesting for the batch service request, the number of the generated reminding messages is greatly less than the number of the service information to be reminded, so that the convenience of the operation of sending the reminding message by the requester is improved, the redundant reminding messages received by the server are reduced, and the reminding effect is improved. When the embodiment of the application is applied to the background server of the third-party platform, statistical analysis can be performed on background service data and reminding data by recording the generation time of the service request, the sending time of the request message for reminding and the like, so that management and control of a service party are performed.
Example two
Fig. 2 is a system architecture diagram of a second embodiment of the present application, as shown in fig. 2, the second embodiment mainly includes:
s201: and acquiring a request message sent by a requester.
Here, the requester does not need to check how many services to be reminded are not provided for the service beyond the service deadline, and does not need to send a request message for different services to be reminded, and only needs to send a request message for requesting to remind the service request that is not provided for the service beyond the service deadline. Therefore, the reminding request can be executed only through one-key operation, and the convenience of the operation of sending the reminding message is greatly improved.
S202: and acquiring the service to be reminded according to the identity, and generating at least one piece of service information to be reminded.
The device applying the method of the embodiment of the application acquires the service to be reminded according to the identity after acquiring the request message sent by the requester, and generates at least one piece of service information to be reminded. Here, the apparatus to which the method of the embodiment of the present application is applied may be implemented in a device of a requesting party, a device of a serving party, or a device of a third-party platform.
Specifically, the service to be reminded may be obtained by the following two possible implementation manners.
A: in one possible implementation, the service to be reminded may be obtained using the following steps 1 and 2:
step 1, obtaining each service requested by the corresponding requester according to the identity; and 2, acquiring at least one service which exceeds the service time limit and still does not provide the service, taking the service as the service to be reminded, and generating at least one piece of service information to be reminded according to at least one of the generation time, the service place and the identity of the requester of each service to be reminded.
B: in another possible implementation manner, a service to be reminded may be obtained from the service requested by the corresponding requester directly according to the identity; or, under the condition that the service to be reminded is stored separately, the service to be reminded can be directly obtained according to the identity. And then, generating the at least one piece of service information to be reminded according to at least one of the generation time of the service to be reminded, the service place and the identification of the requesting party.
Each service information to be reminded comprises at least one of the generation time of the corresponding service to be reminded, the service location of the corresponding service to be reminded and the identity.
In addition, in order to prevent the request message from being sent too frequently due to an urgent mind of the requesting party, when the request message sent by the requesting party is received, a time point of receiving the request message may be recorded, before the service to be reminded is acquired, it may be determined whether a time point between the time point of receiving the request message this time and the time point of receiving the request message last time is greater than a preset second time range, and the step of determining at least one piece of service information to be reminded of the corresponding requesting party is performed when the time point is greater than the preset second time range. Or, the time point of sending the alert message may be recorded, after receiving the request message and before obtaining the service to be alerted, it is determined whether a time point between the time point of receiving the request message this time and the time point of sending the alert message last time is greater than a preset second time range, and the step of determining the corresponding at least one service information to be alerted of the requesting party is performed if the time point is greater than the preset second time range.
In addition, rules can be set to limit the requester, the server, the generation time or the service location corresponding to the service information to be reminded, and the service information to be reminded can be determined only for the service to be reminded which meets the preset limiting conditions of the requester, the server, the generation time or the service location.
S203: and combining at least one service information to be reminded to generate a reminding message.
Because the service information to be reminded comprises at least one of the generation time of the corresponding service to be reminded, the service location of the corresponding service to be reminded and the identity, the reminding message can be generated by adopting any one of the following possible implementation modes A-D according to different contents contained in the service information to be reminded:
a: under the condition that the service information to be reminded carries the identity; the step of generating a reminding message according to the at least one service information to be reminded comprises the following steps: and aiming at one identification, generating a reminding message carrying the identification. And merging the information of the service to be reminded corresponding to all the services to be reminded with the same identity, and generating a piece of reminding information carrying the identity corresponding to only one requester. Because the services requested by one requester usually have commonality, no matter how many service requests the requester has ever initiated, and no matter how many services to be reminded exist in the services initiated by the requester, the purpose of reminding all the services to be reminded can be met only by one reminding message carrying the identity of the requester. If the reminding message only carries the identity of the requesting party and cannot meet the reminding purpose, the reminding message can also carry the service identification of the service to be reminded, wherein the service identification is used for distinguishing each service and is the unique identification of each service. In this case, only one piece of reminding information needs to be generated corresponding to one requesting party, and the reminding information carries the identity identifier and the service identifier of each service to be reminded.
B: under the condition that the service information to be reminded carries the identity and the service location; the step of generating a reminding message according to the at least one service information to be reminded comprises the following steps: generating a reminding message corresponding to the service place according to each different service place; the reminding message carries the identity. In some application scenarios, especially when the requesting party is an organization requesting party, since the service initiated by the requesting party may correspond to different service locations, each service location corresponds to a different service party, and even each service location is far apart from each other, only one piece of reminding information generated for one requesting party cannot meet the reminding requirement. At this time, the reminder messages corresponding to the service locations are generated for different service locations of one requester. In this case, the service location usually corresponds to the service party, and different service parties cover the corresponding service location, so the alert message may or may not carry the service location. In most cases, in order to avoid redundancy of information, the reminding message does not need to carry a service location, but only needs to carry an identity, or carries an identity and a service identifier of each service to be reminded. The specific service location can obtain the corresponding service location by retrieving the service which is not provided by the service provider after the service provider receives the reminding message.
C: under the condition that the service information to be reminded carries the identity, the service place and the generation time; the step of generating a reminding message according to the at least one service information to be reminded comprises the following steps: acquiring the service information to be reminded, the generation time of which is within a preset first time range, and taking the service information to be reminded as target service information to be reminded; generating a reminding message corresponding to the service place according to each different service place in the target service information to be reminded; the reminding message carries the identity. Because many services have strong time relevance, when the service information to be reminded is determined, the target service information to be reminded can be determined according to a preset first time range. And only reminding the service to be reminded in the first time range. Meanwhile, when the service initiated by the requester corresponds to different service locations and each service location corresponds to a different service party, it is necessary to generate a reminding message corresponding to the service location for each different service location of the requester. Similarly, in order to avoid redundancy of information, the reminding message generally does not need to carry a service location and generation time, and only needs to carry an identity, or carries an identity and a service identifier of each service to be reminded.
D: under the condition that the service information to be reminded carries the identity and the generation time; the step of generating a reminding message according to the at least one service information to be reminded comprises the following steps: acquiring the service information to be reminded, the generation time of which is within a preset first time range, and taking the service information to be reminded as target service information to be reminded; generating a reminding message according to the target service information to be reminded; the reminding message carries the identity. Because many services have strong time relevance, the target service information to be reminded can be determined according to a preset first time range, and only the service to be reminded in the first time range is reminded. Similarly, only one reminding message is generated for one identity identifier to meet the reminding requirement, and the reminding message carries the identity identifier or the identity identifier and the service identifier of each service to be reminded.
In addition, the reminding message can also carry the time point of receiving the request message, so that the service side can clearly specify the time required by the requesting side for reminding. The generation of the reminding message according to the at least one service information to be reminded is not limited by the above four possible embodiments, and new information, rules or conditions may be introduced to generate the reminding message according to the service information to be reminded.
S204: and pushing the generated reminding information to the service party.
Specifically, when the reminding message is generated according to each different service location, each reminding message is pushed to the service party located in the service range of the service location corresponding to the reminding message.
When the reminding message only aims at the identity, the generated reminding message can be directly pushed to the service party, and the reminding message can also be pushed to the service party located in the service range of the requester corresponding to the identity.
Illustratively, when the method for generating and pushing the reminding message is applied to an application scene of express packages sent by a package merchant, a message request for package promoting by the merchant is obtained first, the merchant does not need to click the package promoting order which is realized by package one by one and is not used for package promoting by the package express packages, and only needs to send the message request by one key, wherein the message request carries the identity of the merchant. According to the identity of a merchant, obtaining each piece of express information which is not received by the merchant, including the time of delivery, the ordering time of the express, the receiving address of the express and the like, of the express, and generating service information to be reminded. Because the amount of express sent by a merchant is usually very large, in order to avoid the situation that reminding information of a service party, namely a courier responsible for collecting is flooded, the express information which is not collected by the same merchant can be combined into a reminding message according to the identity of the merchant. Since a merchant may have a plurality of warehouses, several addresses are scattered, and when shipping is performed from different acquisition addresses, the deliverers in the service range corresponding to the acquisition addresses need to acquire the information at home, different reminding messages can be generated for one merchant according to each different acquisition address, the service information to be reminded of the same acquisition address of the same merchant is combined into one reminding message, and the reminding message is sent to the deliverers in the service range corresponding to the acquisition addresses. Further, in order to prevent the deliverer from receiving a large amount of reminding messages due to frequent invoicing of the merchant, the time point of generating the reminding messages or the time point of sending the reminding messages can be recorded, and when the time interval between the time point of receiving the request message of the merchant and the time point of generating the reminding messages or the time point of sending the reminding messages is smaller than a second time range, the reminding messages are not repeatedly generated and sent. The reminding message carries the identity corresponding to the merchant, and can also carry the express bill number which is not picked up or the receiving time point of the request message, so that the distributor can definitely know the source of the reminding message. The background server can also record data of acquiring the request message, generating and sending the reminding message each time, can generate a report, and analyzes and examines the sending time of each request message, the sending times of the reminding message, the service party corresponding to the reminding message and the service range corresponding to the service place. In addition, the port can be opened to the service side, so that the service side can upload the reason that the service is not provided after exceeding the service life, the background server can record the reason that the service is not provided after exceeding the service life, the service side is managed and supervised, and an improvement suggestion can be provided for the service provided by the service side.
Based on the same design concept, the embodiment of the application also provides a reminding message generating and pushing device and a readable storage medium.
EXAMPLE III
As shown in fig. 3, an alert message generating and pushing apparatus 300 provided in an embodiment of the present application includes:
an obtaining module 301, configured to obtain a request message sent by a requester; the request message carries an identity which represents the identity of the requester; the request message is used for requesting to remind the service request which is not provided with the service after the service deadline is exceeded;
an information determining module 302, configured to determine, according to the identity, at least one service information to be reminded of the corresponding requester; the service information to be reminded is identification information for distinguishing the service to be reminded; the service to be reminded is a service which does not provide service after the service deadline is exceeded;
a message generating module 303, configured to combine the at least one service information to be reminded to generate a reminding message;
and the message pushing module 304 is configured to push the generated reminder information to the service party.
In a possible implementation, the information determining module 302 is further configured to:
according to the identity, acquiring at least one service which exceeds the service time limit and still does not provide the service from the services requested by the corresponding requester as the service to be reminded;
generating at least one piece of service information to be reminded according to at least one of the generation time, the service place and the identification of the requesting party of each service to be reminded; each service information to be reminded comprises at least one of the generation time of the corresponding service to be reminded, the service place of the corresponding service to be reminded and the identity.
In a possible implementation manner, in the case that the service information to be reminded carries the identity;
a message generating module 303, configured to:
and aiming at one identification, generating a reminding message carrying the identification.
In a possible implementation manner, in the case that the service information to be reminded carries the identity and the service location;
a message generating module 303, configured to:
generating a reminding message corresponding to the service place according to each different service place; the reminding message carries the identity.
In a possible implementation manner, when the service information to be reminded carries the identity, the service location, and the generation time;
a message generating module 303, configured to:
acquiring the service information to be reminded, the generation time of which is within a preset first time range, and taking the service information to be reminded as target service information to be reminded;
generating a reminding message corresponding to the service place according to each different service place in the target service information to be reminded; the reminding message carries the identity.
In a possible implementation, the message pushing module 304 is further configured to:
and pushing each reminding message to the service party located in the service range of the service place corresponding to the reminding message.
In a possible implementation manner, the obtaining module 301 is further configured to record, when obtaining a request message sent by a requester, a time point when the request message is received;
the information determination module 302 is further configured to:
and judging whether the time between the time point of receiving the request message and the time point of receiving the request message last time is larger than a preset second time range, and executing the step of determining at least one service information to be reminded of the corresponding requester under the condition that the time is larger than the preset second time range.
Example four
A computer readable storage medium storing instructions that, when executed by a processor, cause the processor to perform the steps of the method provided in embodiment one or embodiment two. In practice, the computer readable medium may be RAM, ROM, EPROM, magnetic disk, optical disk, etc., and is not intended to limit the scope of protection of this application.
The method steps described herein may be implemented in hardware, for example, logic gates, switches, Application Specific Integrated Circuits (ASICs), programmable logic controllers, embedded microcontrollers, etc., in addition to data processing programs. Such hardware capable of implementing the methods described herein may also constitute the present application.
EXAMPLE five
The embodiment of the present application further provides an electronic device, which may be a computer or a server, and the apparatus for generating and pushing a reminder message according to the above apparatus embodiment of the present application may be integrated therein. As shown in fig. 4, an electronic device 400 according to a third embodiment of the apparatus of the present application is shown.
The electronic device may include a processor 401 of one or more processing cores, one or more computer-readable storage media 402. The electronic device may further include a power supply 403 and an input-output unit 404. Those skilled in the art will appreciate that fig. 4 does not constitute a limitation of the electronic device and may include more or fewer components than illustrated, or some components may be combined, or a different arrangement of components.
Wherein:
the processor 401 is a control portion of the electronic device, connects the respective portions using various interfaces and lines, and executes the steps of the method provided in the first or second embodiment by running or executing a software program stored in the computer-readable storage medium 402.
The computer-readable storage medium 402 may be used to store a software program, i.e., a program involved in the method provided in embodiment one or embodiment two.
The processor 401 executes various functional applications and data processing by executing software programs stored in the computer-readable storage medium 402. The computer-readable storage medium 402 may include a storage program area and a storage data area, wherein the storage program area may store an operating system, an application program required for at least one function (such as alert message generation, etc.), and the like; the storage data area can store data and the like (such as service information to be reminded) used according to the needs of the electronic equipment. Further, the computer-readable storage medium 402 may include high-speed random access memory, and may also include non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other volatile solid-state storage device. Accordingly, the computer-readable storage medium 402 may also include a memory controller to provide the processor 401 access to the computer-readable storage medium 402.
The electronic device further comprises a power supply 403 for supplying power to the various components, and preferably, the power supply 403 is logically connected to the processor 401 through a power management system, so that functions of managing charging, discharging, and power consumption are realized through the power management system. The power supply 403 may also include any component of one or more dc or ac power sources, recharging systems, power failure detection circuitry, power converters or inverters, power status indicators, and the like.
The server may also include an input-output unit 404, such as may be used to receive entered numeric or character information, and to generate keyboard, mouse, joystick, optical or trackball signal inputs related to user settings and function control; such as various graphical user interfaces that may be used to display information entered by or provided to the user, as well as the server, which may be composed of graphics, text, icons, video, and any combination thereof.
In summary, the above description is only a preferred embodiment of the present application, and is not intended to limit the scope of the present application. Any modification, equivalent replacement, improvement and the like made within the spirit and principle of the present application shall be included in the protection scope of the present application.
Claims (10)
1. A method for generating and pushing a reminding message is characterized by comprising the following steps:
acquiring a request message sent by a requester; the request message carries an identity which represents the identity of the requester; the request message is used for requesting to remind the service request which is not provided with the service after the service deadline is exceeded;
determining at least one service information to be reminded of the corresponding requester according to the identity; the service information to be reminded is identification information for distinguishing the service to be reminded; the service to be reminded is a service which does not provide service after the service deadline is exceeded;
and combining the at least one service information to be reminded to generate a reminding message, and pushing the generated reminding message to a service party.
2. The method according to claim 1, wherein the step of determining at least one service to be reminded of the corresponding requester according to the identity comprises:
according to the identity, acquiring at least one service which exceeds the service time limit and still does not provide the service from the services requested by the corresponding requester as the service to be reminded;
generating at least one piece of service information to be reminded according to at least one of the generation time, the service place and the identification of the requesting party of each service to be reminded; each service information to be reminded comprises at least one of the generation time of the corresponding service to be reminded, the service place of the corresponding service to be reminded and the identity.
3. The method according to claim 2, wherein in the case that the service information to be reminded carries the identity;
the step of generating a reminding message according to the at least one service information to be reminded comprises the following steps:
and aiming at one identification, generating a reminding message carrying the identification.
4. The method according to claim 2, wherein in the case that the service information to be reminded carries the identity and the service location;
the step of generating a reminding message according to the at least one service information to be reminded comprises the following steps:
generating a reminding message corresponding to the service place according to each different service place; the reminding message carries the identity.
5. The method according to claim 2, wherein when the service information to be reminded carries the identity, the service location, and the generation time;
the step of generating a reminding message according to the at least one service information to be reminded comprises the following steps:
acquiring the service information to be reminded, the generation time of which is within a preset first time range, and taking the service information to be reminded as target service information to be reminded;
generating a reminding message corresponding to the service place according to each different service place in the target service information to be reminded; the reminding message carries the identity.
6. The method of claim 4 or 5, wherein the step of pushing the generated reminder information to the service party comprises:
and pushing each reminding message to the service party located in the service range of the service place corresponding to the reminding message.
7. The method according to claim 1, wherein, when acquiring the request message from the requesting party, the time point of receiving the request message is recorded;
after the step of obtaining the request message sent by the requester and before the step of determining at least one service information to be reminded of the corresponding requester, the method further includes:
and judging whether the time between the time point of receiving the request message and the time point of receiving the request message last time is larger than a preset second time range, and executing the step of determining at least one service information to be reminded of the corresponding requester under the condition that the time is larger than the preset second time range.
8. An alert message generating and pushing apparatus, comprising:
the acquisition module is used for acquiring a request message sent by a requester; the request message carries an identity which represents the identity of the requester; the request message is used for requesting to remind the service request which is not provided with the service after the service deadline is exceeded;
the information determining module is used for determining at least one piece of service information to be reminded of the corresponding requester according to the identity; the service information to be reminded is identification information for distinguishing the service to be reminded; the service to be reminded is a service which does not provide service after the service deadline is exceeded;
the message generating module is used for combining the at least one service information to be reminded to generate a reminding message;
and the message pushing module is used for pushing the generated reminding information to the service party.
9. A computer readable storage medium storing computer instructions which, when executed by a processor, implement the steps of the method of any one of claims 1 to 7.
10. An electronic device comprising the computer-readable storage medium of claim 9, further comprising a processor that can execute the computer-readable storage medium.
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