CN111988201A - Automatic identification method and device for quality difference router - Google Patents

Automatic identification method and device for quality difference router Download PDF

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Publication number
CN111988201A
CN111988201A CN202010905059.0A CN202010905059A CN111988201A CN 111988201 A CN111988201 A CN 111988201A CN 202010905059 A CN202010905059 A CN 202010905059A CN 111988201 A CN111988201 A CN 111988201A
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information
hanging
router
log
equipment
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CN111988201B (en
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陈永振
徐瀚
肖钉
翟红梅
段建平
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Hangzhou Eastcom Software Technology Co ltd
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Hangzhou Eastcom Software Technology Co ltd
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00Arrangements for monitoring or testing data switching networks
    • H04L43/08Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00Arrangements for monitoring or testing data switching networks
    • H04L43/50Testing arrangements
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L2101/00Indexing scheme associated with group H04L61/00
    • H04L2101/60Types of network addresses
    • H04L2101/618Details of network addresses
    • H04L2101/622Layer-2 addresses, e.g. medium access control [MAC] addresses

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Environmental & Geological Engineering (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)

Abstract

The embodiment of the invention provides an automatic identification method and a device of a quality difference router, wherein the method comprises the following steps: acquiring a soft probe log of the intelligent gateway; acquiring the information of the intelligent gateway down-hanging equipment according to the soft probe log; according to the information of the intelligent gateway down-hanging equipment, whether the down-hanging equipment is wired access equipment is confirmed; if the device is accessed to the wired network, extracting manufacturer information of the off-hook device from the soft probe log; if the manufacturer information of the down-hanging device is extracted, extracting the model information of the down-hanging device from the soft probe log according to the manufacturer information of the down-hanging device; and if the model information of the down-hanging device is extracted, determining whether the down-hanging device is a poor quality router or not according to the manufacturer information, the model information and the poor quality router list of the down-hanging device.

Description

Automatic identification method and device for quality difference router
Technical Field
The invention relates to the technical field of home broadband intelligent equipment detection, in particular to an automatic identification method and device for a quality difference router.
Background
With the implementation of the strategy of 'broadband china' and the gradual advance of 'all-optical network' cities, broadband services have entered a period of high-speed development, and the sensitivity of home-wide users to broadband network quality perception is higher and higher, so how to continuously improve the use perception of home-wide users and reduce customer complaints becomes the first work of more and more urgent operators.
Among the current numerous complaints of the home wide network quality, the quality problem of the home wireless router at the end of the home wide network is an important factor influencing the quality of the home network and the perception of users, and is a prominent problem causing the complaint of the home user network quality. The reason why the poor quality router exists is that the quality level of the product in the household router market is not uniform, and the fish eyes of various emulational brand router products are mixed, so that various quality hidden dangers exist in the self-purchased routers of a large number of users.
Disclosure of Invention
The embodiment of the invention provides an automatic identification method of a quality difference router, which utilizes household broadband soft probe log data to carry out mining analysis on the operation data of an off-hook device of an intelligent gateway and automatically identifies whether a household client uses the quality difference router device.
The technical solution adopted to solve the above technical problem is to provide an automatic identification method for a quality difference router on one hand, where the method includes:
acquiring a soft probe log of the intelligent gateway;
acquiring the information of the down-hanging equipment of the intelligent gateway according to the soft probe log;
according to the information of the lower hanging device, whether the corresponding lower hanging device is a wired access device is confirmed;
if the access device is wired, extracting manufacturer information of the off-hook device from a soft probe log;
if the manufacturer information of the hanging-down device is extracted, extracting the model information of the hanging-down device from a soft probe log according to the manufacturer information of the hanging-down device;
and if the model information of the hanging-down device is extracted, determining whether the hanging-down device is a poor quality router or not according to the manufacturer information and the model information of the hanging-down device and a poor quality router list.
Preferably, the extracting the manufacturer of the off-hook device from the soft probe log includes, if the manufacturer information is not extracted, acquiring the MAC address of the off-hook device, and determining whether the MAC address has a matched manufacturer.
Specifically, the determining whether the MAC address has a matched vendor includes intercepting the first six bits of data of the MAC address, and determining whether the MAC address has a matched vendor according to the first six bits of data.
Preferably, the intelligent gateway soft probe log includes one or more of a device startup log, a real-time reporting log, a periodic reporting log and an alarm log.
Preferably, the information of the intelligent gateway down-hanging equipment is obtained according to the soft probe log, and the method comprises the steps of obtaining an intelligent gateway down-hanging equipment information list and a peripheral wireless RADIO signal list according to the soft probe log;
the determining whether the off-hook device is a wired access device according to the information of the off-hook device of the intelligent gateway includes:
determining whether the down-hanging equipment in the gateway down-hanging equipment list is wired access equipment or not according to whether the down-hanging equipment appears in the peripheral wireless RADIIO list or not;
if the lower hanging device does not appear in the RADIO RADIO column, the lower hanging device is confirmed to be a wired access device;
otherwise, the downlink device is determined to be a non-wired access device.
Preferably, the list of poor quality routers is obtained according to periodic home wireless router evaluation.
In another aspect, an apparatus for automatically identifying a quality difference router is provided, the apparatus including:
the soft probe log acquisition unit is configured to acquire a soft probe log of the intelligent gateway;
the down-hanging equipment information acquisition unit is configured to acquire the down-hanging equipment information of the intelligent gateway according to the soft probe log;
the wired access equipment confirmation acquisition unit is configured to confirm whether the off-hook equipment is wired access equipment or not according to the information of the intelligent gateway off-hook equipment;
the manufacturer information confirming unit is configured to extract manufacturer information of the off-hook device from a soft probe log if the off-hook device is a wired access device;
the model information confirming unit is configured to extract the model information of the off-hook device from the soft probe log according to the manufacturer information of the off-hook device if the manufacturer information of the off-hook device is extracted by the manufacturer information confirming unit;
and the quality difference router confirming unit is configured to confirm whether the lower-hanging device is a quality difference router or not according to the manufacturer information and the model information of the lower-hanging device and a quality difference router list if the model information of the lower-hanging device is extracted by the model information confirming unit.
In a third aspect, there is provided a computer readable storage medium having stored thereon a computer program which, when executed in a computer, causes the computer to perform the method of the first aspect.
In a fourth aspect, a computing device is provided, which includes a memory and a processor, wherein the memory stores executable code, and the processor executes the executable code to implement the method of the first aspect.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings used in the description of the embodiments will be briefly introduced below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and it is obvious for those skilled in the art that other drawings can be obtained according to the drawings without creative efforts.
Fig. 1 is a flowchart of an automatic identification method for a quality difference router according to an embodiment of the present invention;
fig. 2 is a structural diagram of an automatic identification apparatus for a quality difference router according to an embodiment of the present invention;
FIG. 3 is a diagram illustrating a list of poor quality routers according to an embodiment of the present invention;
fig. 4 is a complete flow chart of an automatic identification method for a quality difference router according to an embodiment of the present invention;
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, but not all, embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
As described above, in the existing home broadband network, the quality of the home wireless router at the end of the network is an important factor affecting the quality of the home network and the perception of the user, and the quality problem of the home wireless router is also a prominent problem of the quality complaint of the user network. If the quality level of the home wireless router used by the user can be quickly judged, the method is very helpful for operators to quickly confirm the problems of the home network and deal with the complaints of the user. However, the existing home broadband network technology lacks a method for rapidly judging the quality of the home wireless router.
The home wireless router is connected with a home interface (such as an optical fiber entrance interface) of the broadband network, the upper device of the home wireless router at the network end is an intelligent gateway, a single intelligent gateway can be connected with a plurality of home wireless routers, and the single home wireless router can be connected with a plurality of indoor devices, such as mobile phones, IPADs, computers and the like.
The invention provides an automatic identification method of a quality difference router. Fig. 1 is a flowchart of automatic identification of a quality difference router according to an embodiment of the present invention, and as shown in fig. 1, a process of the question answering method at least includes the following steps:
and step 11, acquiring a soft probe log of the intelligent gateway.
Generally speaking, the soft probe is software installed in the intelligent gateway, and is used for collecting network data in a process of using the intelligent gateway by a user, wherein the network data includes device information and operating parameters of each off-hook device of the intelligent gateway. According to one embodiment, the soft probe log may be periodically collected device startup log, real-time reporting log, periodic reporting log, alarm log, and other data of the network environment and service awareness of the wide users.
And step 12, acquiring the information of the intelligent gateway down-hanging equipment according to the soft probe log.
As described above, the data collected by the soft probe includes device information and operating parameters of each off-hook device of the intelligent gateway, for example, an information list of the off-hook devices of the intelligent gateway and a list of peripheral wireless RADIO signals. According to an embodiment, the intelligent gateway drop device information list and the peripheral wireless RADIO distance signal list may be obtained according to collected soft probe log data, where the drop device list may include a plurality of pieces of drop device information, and specifically may include: terminal serial number, equipment manufacturer, equipment model, equipment name, and equipment MAC address. The peripheral wireless RADIO signal list may include a plurality of pieces of wireless RADIO information, and specifically may include: terminal serial number, Wlan signal strength, etc.
And step 13, confirming whether the down-hanging equipment is wired access equipment or not according to the information of the down-hanging equipment of the intelligent gateway.
Generally speaking, an access terminal of a home broadband has to access a backbone network in a wired manner (e.g. through an optical fiber subscriber port, broadband such as home), and therefore, it can be determined whether a drop device of an intelligent gateway of a broadband network is a wired access device to determine whether the drop device is a routing device at the access port, and if not, the drop device can be excluded from the identification range of the device.
In an embodiment, it may be determined whether the drop device is a wired access device based on the gateway drop device list and the peripheral RADIO distance list. In a specific example, whether a drop device in the gateway drop device list is a wired access device may be determined according to whether the drop device appears in the peripheral wireless RADIO io list; if the lower hanging device does not appear in the RADIO RADIO column, the lower hanging device is confirmed to be a wired access device; otherwise, the downlink device is determined to be a non-wired access device.
In a specific embodiment, the determination of whether the gateway drop device is the wired access device may be further performed one by one based on the gateway drop device list, where the determination is based on using the terminal serial number as a key to compare whether the drop device appears in the peripheral wireless RADIO data list, and once the drop device cannot be matched in the wireless RADIO data list, the drop device is represented as the wired access device, thereby excluding wireless devices connected to the intelligent gateway in a wireless manner, such as devices connected by wireless signals, e.g., a mobile phone, an IPAD, a computer, a television, and the like.
According to one embodiment, if the downlink device is determined not to be a wired access device, the identification of the downlink device is terminated.
And 14, if the device is accessed to the wired access device, extracting manufacturer information of the off-hook device from the soft probe log.
Specifically, after determining whether the drop device is a wired access device in step 13, the drop device information connected to the gateway in a wired manner may be acquired. In one embodiment, if the obtained device vendor information is not null, the device vendor information is recorded.
According to the design of the soft probe software of different manufacturers, various soft probe logs uploaded from the soft probe logs may not be used for acquiring the manufacturer information of the off-hook equipment. Therefore, according to one embodiment, if the vendor information is not extracted, the MAC address of the off-hook device is obtained, whether the MAC address has a matching vendor is determined, and if the MAC address has a matching vendor, the operation of step 15 is performed; and if the manufacturer is not matched with the manufacturer, finishing the identification of the down-hanging device. In one specific example, the first six bits of data of the MAC address may be intercepted, and whether the MAC address has a matching vendor may be determined based on the first six bits of data.
The reason for adopting MAC address matching for devices that do not obtain vendor information is that each off-hook device produced by each manufacturer typically has a unique MAC address, so that in the event that the soft probe log does not contain off-hook device vendor information, an attempt can be made to match its manufacturer with the MAC address of the off-hook device.
And step 15, if the manufacturer information of the off-hook device is extracted, extracting the model information of the off-hook device from the soft probe log according to the manufacturer information of the off-hook device.
Specifically, the equipment model identification is continued based on the determination made by the drop equipment manufacturer in step 14.
According to one embodiment, if the model information of the off-hook device is not extracted, the identification of the off-hook device is finished. In one example, if the device model information is null, it is classified as an unidentified model and the identification of the drop device is ended.
And step 16, if the model information of the hanging-down device is extracted, determining whether the hanging-down device is a poor quality router or not according to the manufacturer information, the model information and the poor quality router list of the hanging-down device.
In a specific embodiment, if the extracted device model information is not null, the device model information may be recorded and prepared for quality-poor router identification.
Fig. 3 is a schematic diagram of a quality difference router list provided in an embodiment of the present invention, as shown in fig. 3, specifically, the quality difference router list provided in the embodiment is a quality difference router list of a certain group, and is router manufacturer model information (that is, a list of manufacturers and models of quality difference routers counted by the group) with a comprehensive score of <70 for home wireless router evaluation reports, and the group may periodically issue latest router quality difference list information.
In this embodiment, on the basis that the manufacturer or model of the off-hook device is identified in steps 14 and 15, the manufacturer or model of the off-hook device needs to be compared with the group quality difference router list to check whether the manufacturer or model of the off-hook wired access device of the gateway matches with the quality difference router list. If the router can not be matched, the lower-hanging device is marked as a qualified router; if the matching is available, the down-hanging device is marked as a quality difference router.
In an embodiment, the method for automatically identifying a quality difference router may further include cyclically processing the identification operations of the quality difference routers of the devices under the gateways in the home broadband network, and finally outputting a quality difference list of the wired access devices under the full network, where the list information includes: broadband account number, intelligent gateway SN, whether there is a router, router manufacturer, equipment model, whether the router is of poor quality.
It is understood that the method shown in fig. 1 may be implemented in different embodiments, for example, fig. 4 is a complete flow chart of an automatic identification method for a quality difference router according to an embodiment of the present invention.
In one implementation mode, the use condition of the home networking can be known by analyzing the information of the equipment hung down from the intelligent gateway, a quantitative basis is provided for the problem optimization of the terminal equipment and the equipment type selection, and a foundation is laid for the application popularization of the intelligent home and the like. In another embodiment, the quality problem of the home wireless router, which affects the perception of home users and causes complaints to users, can be reduced by identifying whether the home client uses a poor-quality router device. In still another embodiment, the identified poor quality router on the user side can be used for further guiding the customer to use the mobile home networking scheme through recommendation, so that the profit point of the operator is increased.
The invention also provides an automatic identification device of the quality difference router, which can be deployed in any equipment, platform or equipment cluster with computing and processing capabilities. Fig. 2 is a structural diagram of an automatic identification apparatus for a quality difference router according to an embodiment of the present invention, and as shown in fig. 2, the apparatus 200 includes:
a soft probe log obtaining unit 21 configured to obtain a soft probe log of the intelligent gateway;
the drop device information acquiring unit 22 is configured to acquire drop device information of the intelligent gateway according to the soft probe log;
the wired access device confirmation acquiring unit 23 is configured to confirm whether the off-hook device is a wired access device according to the information of the off-hook device of the intelligent gateway;
a manufacturer information confirming unit 24, configured to extract manufacturer information of the off-hook device from the soft probe log if the off-hook device is a wired access device;
a model information confirming unit 25 configured to extract model information of the off-hook device from a soft probe log according to the manufacturer information of the off-hook device if the manufacturer information confirming unit 24 extracts the manufacturer information of the off-hook device;
and a quality difference router confirming unit 26 configured to, if the model information of the off-hook device is extracted by the model information confirming unit 25, confirm whether the off-hook device is a quality difference router according to the manufacturer information, the model information, and the quality difference router list of the off-hook device.
According to an embodiment of yet another aspect, there is also provided a computer-readable storage medium having stored thereon a computer program which, when executed in a computer, causes the computer to perform the method described in fig. 1.
According to an embodiment of still another aspect, there is also provided a computing device including a memory and a processor, wherein the memory stores executable code, and the processor executes the executable code to implement the method described in fig. 1
It can be seen from the above embodiments that, with the adoption of the method and the device for automatically identifying a quality difference router provided by the embodiments of the present invention, mining analysis can be performed on data of an intelligent gateway down-hanging device based on home broadband soft probe log data, complaints of home broadband clients can be quickly checked and positioned based on router quality judgment by automatically identifying whether the home clients use the quality difference router device, the client complaints caused by the quality difference router are intercepted, the complaint processing efficiency is improved, the complaint amount is reduced, the satisfaction of the home broadband users is finally improved, the home networking service conditions can be known by analyzing information of the intelligent gateway down-hanging device, and quantitative basis can be provided for terminal device problem optimization and device type selection.
The foregoing description has been directed to specific embodiments of this disclosure. Other embodiments are within the scope of the following claims. In some cases, the actions or steps recited in the claims may be performed in a different order than in the embodiments and still achieve desirable results. In addition, the processes depicted in the accompanying figures do not necessarily require the particular order shown, or sequential order, to achieve desirable results. In some embodiments, multitasking and parallel processing may also be possible or may be advantageous.
Those of skill would further appreciate that the various illustrative components and algorithm steps described in connection with the embodiments disclosed herein may be implemented as electronic hardware, computer software, or combinations of both, and that the various illustrative components and steps have been described above generally in terms of their functionality in order to clearly illustrate this interchangeability of hardware and software. Whether such functionality is implemented as hardware or software depends upon the particular application and design constraints imposed on the implementation. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present invention.
The steps of a method or algorithm described in connection with the embodiments disclosed herein may be embodied in hardware, a software module executed by a processor, or a combination of the two. A software module may reside in Random Access Memory (RAM), memory, Read Only Memory (ROM), electrically programmable ROM, electrically erasable programmable ROM, registers, hard disk, a removable disk, a CD-ROM, or any other form of storage medium known in the art.
The above-mentioned embodiments are intended to illustrate the objects, technical solutions and advantages of the present invention in further detail, and it should be understood that the above-mentioned embodiments are merely exemplary embodiments of the present invention, and are not intended to limit the scope of the present invention, and any modifications, equivalent substitutions, improvements and the like made within the spirit and principle of the present invention should be included in the scope of the present invention.

Claims (9)

1. A method for automatic identification of a quality difference router, the method comprising:
acquiring a soft probe log of the intelligent gateway;
acquiring the information of the down-hanging equipment of the intelligent gateway according to the soft probe log;
according to the information of the lower hanging device, whether the corresponding lower hanging device is a wired access device is confirmed;
if the access device is wired, extracting manufacturer information of the off-hook device from a soft probe log;
if the manufacturer information of the hanging-down device is extracted, extracting the model information of the hanging-down device from a soft probe log according to the manufacturer information of the hanging-down device;
and if the model information of the hanging-down device is extracted, determining whether the hanging-down device is a poor quality router or not according to the manufacturer information and the model information of the hanging-down device and a poor quality router list.
2. The method of claim 1, wherein the extracting the vendor of the off-hook device from the soft probe log comprises obtaining a MAC address of the off-hook device if no vendor information is extracted, and determining whether the MAC address has a matching vendor.
3. The method as claimed in claim 2, wherein said confirming whether the MAC address has a matching vendor comprises intercepting the first six bits of data of the MAC address, and confirming whether the MAC address has a matching vendor based on the first six bits of data.
4. The method of claim 1, wherein the intelligent gateway soft probe log comprises one or more of a device boot log, a real-time reporting log, a periodic reporting log, and an alarm log.
5. The method of claim 1, wherein obtaining the intelligent gateway off-hook device information according to the soft probe log comprises obtaining an intelligent gateway off-hook device information list and a peripheral RADIO RADIO signal list according to the soft probe log;
the determining whether the off-hook device is a wired access device according to the information of the off-hook device of the intelligent gateway includes:
determining whether the down-hanging equipment in the gateway down-hanging equipment list is wired access equipment or not according to whether the down-hanging equipment appears in the peripheral wireless RADIIO list or not;
if the lower hanging device does not appear in the RADIO RADIO column, the lower hanging device is confirmed to be a wired access device;
otherwise, the downlink device is determined to be a non-wired access device.
6. The method of claim 1, wherein the list of poor quality routers is derived from periodic home wireless router evaluations.
7. An apparatus for automatic identification of a quality-difference router, the apparatus comprising:
the soft probe log acquisition unit is configured to acquire a soft probe log of the intelligent gateway;
the down-hanging equipment information acquisition unit is configured to acquire the down-hanging equipment information of the intelligent gateway according to the soft probe log;
the wired access equipment confirmation acquisition unit is configured to confirm whether the off-hook equipment is wired access equipment or not according to the information of the intelligent gateway off-hook equipment;
the manufacturer information confirming unit is configured to extract manufacturer information of the off-hook device from a soft probe log if the off-hook device is a wired access device;
the model information confirming unit is configured to extract the model information of the off-hook device from the soft probe log according to the manufacturer information of the off-hook device if the manufacturer information of the off-hook device is extracted by the manufacturer information confirming unit;
and the quality difference router confirming unit is configured to confirm whether the lower-hanging device is a quality difference router or not according to the manufacturer information and the model information of the lower-hanging device and a quality difference router list if the model information of the lower-hanging device is extracted by the model information confirming unit.
8. A computer-readable storage medium, on which a computer program is stored which, when executed in a computer, causes the computer to carry out the method of any one of claims 1-6.
9. A computing device comprising a memory and a processor, wherein the memory has stored therein executable code that, when executed by the processor, implements the method of any of claims 1-6.
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