CN111882445A - Cross-system insurance user information management method, device, equipment and readable medium - Google Patents
Cross-system insurance user information management method, device, equipment and readable medium Download PDFInfo
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- CN111882445A CN111882445A CN202010728813.8A CN202010728813A CN111882445A CN 111882445 A CN111882445 A CN 111882445A CN 202010728813 A CN202010728813 A CN 202010728813A CN 111882445 A CN111882445 A CN 111882445A
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Abstract
The application discloses a cross-system insurance user information management method, a device, equipment and a readable storage medium, wherein the method comprises the steps of obtaining client information in a plurality of systems; identifying the customer information, and combining the customer information identified as the same customer to generate cross-system comprehensive customer information; and generating a full information view based on the cross-system comprehensive client information and the extracted external data. The method comprises the steps of obtaining customer information in different systems for identification, judging whether the customer information is the same customer, combining the customer information of the same customer in different systems to generate cross-system comprehensive customer information if the customer information is the same customer, identifying the customer information in different systems, integrating and summarizing the information of the same customer in different systems, and finally establishing a full view of the customer information according to all data of the customer in different systems, so that the customer information is conveniently mined, and better service is provided for the customer.
Description
Technical Field
The invention relates to the technical field of financial science and technology, in particular to a cross-system insurance user information management method, device, equipment and readable storage medium.
Background
According to the requirements of relevant national laws and regulations, the identification of the user identity is an important step in the process of carrying out business development of insurance companies, but at present, most of insurance company client information has a plurality of different systems, so that the same client in different systems cannot be accurately and effectively identified, the client information cannot be unified, the mining management of the client information is also not facilitated, and the user information of insurance clients cannot be effectively managed.
Disclosure of Invention
The application mainly aims to provide a cross-platform insurance user information management method, a device, equipment and a readable storage medium, and aims to solve the problem that the identity of a client cannot be effectively identified and uniformly managed in multiple platforms at present.
In order to achieve the above object, the present application provides a cross-system insurance user information management method, which includes the following steps:
acquiring client information in a plurality of systems;
identifying the customer information, and combining the customer information identified as the same customer to generate cross-system comprehensive customer information;
and generating a full information view based on the cross-system comprehensive client information and the extracted external data.
Optionally, the step of identifying the customer information includes:
acquiring basic information in the customer information;
if the basic information is the same, identifying the client as the same client;
if the basic information is different, key data in the customer information is acquired;
and if the key data are the same, identifying the key data as the same customer.
Optionally, the step of merging the customer information identified as the same customer to generate cross-system integrated customer information includes:
when the users are identified as the same user, the existing client number in the client information is obtained;
generating a system-wide new customer number based on the existing customer number;
and merging the customer information in the multiple systems according to the system-wide new customer number to generate cross-system comprehensive customer information.
Optionally, after the step of merging the customer information in the different systems to generate cross-system integrated customer information, the method further includes:
and synchronously updating the cross-system integrated customer information into the plurality of systems.
Optionally, the external data includes external public data and user behavior data, and the step of generating a full view of information based on the cross-system integration of the customer information and the extracted external data includes:
acquiring external public data through a crawler technology;
acquiring user behavior data of a client through data aggregation;
and perfecting the cross-system comprehensive customer information according to the external public data and the user behavior data to generate a full information view.
Optionally, after the step of generating the full view of information, the method further includes:
analyzing the information full view based on a big data technology to obtain an analysis result;
and outputting corresponding suggestion information according to the analysis result.
Optionally, before the step of obtaining the customer information in the plurality of systems, the method further includes:
acquiring a certificate image of a client;
identifying the identity information in the certificate image through an image character technology;
and inputting the identity information into a system as customer information.
The present application further provides a cross-system insurance client information management apparatus, including:
the first acquisition module is used for acquiring client information in a plurality of systems;
the first identification module is used for identifying the customer information and combining the customer information identified as the same customer to generate cross-system comprehensive customer information;
and the generating module is used for generating an information full view based on the cross-system comprehensive customer information and the extracted external data.
The present application further provides a cross-system insurance client information management device, including: the system comprises a memory, a processor and a cross-system insurance customer information management program stored on the memory and capable of running on the processor, wherein the cross-system insurance customer information management program realizes the steps of the cross-system insurance customer information management method when being executed by the processor.
The present application also provides a readable storage medium having stored thereon a computer program which, when executed by a processor, implements the steps of the cross-system insurance client information management method as described above.
The method comprises the steps of obtaining client information in a plurality of systems; identifying the customer information, and combining the customer information identified as the same customer to generate cross-system comprehensive customer information; and generating a full information view based on the cross-system comprehensive client information and the extracted external data. The method comprises the steps of obtaining customer information in different systems for identification, judging whether the customer information is the same customer, combining the customer information of the same customer in different systems to generate cross-system comprehensive customer information if the customer information is the same customer, identifying the customer information in different systems, integrating and summarizing the information of the same customer in different systems, and finally establishing a full view of the customer information according to all data of the customer in different systems, so that the customer information is conveniently mined, and better service is provided for the customer.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present application and together with the description, serve to explain the principles of the application.
In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings needed to be used in the description of the embodiments or the prior art will be briefly described below, and it is obvious for those skilled in the art to obtain other drawings without inventive exercise.
Fig. 1 is a schematic device structure diagram of a hardware operating environment according to an embodiment of the present application;
FIG. 2 is a schematic flowchart of a first embodiment of a cross-system insurance user information management method according to the present application;
fig. 3 is a schematic system structure diagram of an embodiment of a cross-system insurance user information management device according to the present application.
The implementation, functional features and advantages of the objectives of the present application will be further explained with reference to the accompanying drawings.
Detailed Description
It should be understood that the specific embodiments described herein are merely illustrative of the present application and are not intended to limit the present application.
In the following description, suffixes such as "module", "component", or "unit" used to denote elements are used only for facilitating the explanation of the present invention, and have no specific meaning in itself. Thus, "module", "component" or "unit" may be used mixedly.
As shown in fig. 1, fig. 1 is a schematic terminal structure diagram of a hardware operating environment according to an embodiment of the present application.
The terminal in the embodiment of the application is cross-system insurance user information management equipment.
As shown in fig. 1, the terminal may include: a processor 1001, such as a CPU, a network interface 1004, a user interface 1003, a memory 1005, a communication bus 1002. Wherein a communication bus 1002 is used to enable connective communication between these components. The user interface 1003 may include a Display screen (Display), an input unit such as a Keyboard (Keyboard), and the optional user interface 1003 may also include a standard wired interface, a wireless interface. The network interface 1004 may optionally include a standard wired interface, a wireless interface (e.g., WI-FI interface). The memory 1005 may be a high-speed RAM memory or a non-volatile memory (e.g., a magnetic disk memory). The memory 1005 may alternatively be a storage device separate from the processor 1001.
Optionally, the terminal may further include a camera, a Radio Frequency (RF) circuit, a sensor, an audio circuit, a WiFi module, and the like. Such as light sensors, motion sensors, and other sensors. Specifically, the light sensor may include an ambient light sensor that adjusts the brightness of the display screen according to the brightness of ambient light, and a proximity sensor that turns off the display screen and/or the backlight when the terminal device is moved to the ear. Of course, the terminal device may also be configured with other sensors such as a gyroscope, a barometer, a hygrometer, a thermometer, and an infrared sensor, which are not described herein again.
Those skilled in the art will appreciate that the terminal structure shown in fig. 1 is not intended to be limiting and may include more or fewer components than those shown, or some components may be combined, or a different arrangement of components.
As shown in fig. 1, a memory 1005, which is a kind of computer storage medium, may include therein an operating system, a network communication module, a user interface module, and a cross-system insurance user information management program.
In the terminal shown in fig. 1, the network interface 1004 is mainly used for connecting to a backend server and performing data communication with the backend server; the user interface 1003 is mainly used for connecting a client (user side) and performing data communication with the client; and the processor 1001 may be configured to call the cross-system insurance user information management program stored in the memory 1005, and perform the following operations:
acquiring client information in a plurality of systems;
identifying the customer information, and combining the customer information identified as the same customer to generate cross-system comprehensive customer information;
and generating a full information view based on the cross-system comprehensive client information and the extracted external data.
Based on the above terminal hardware structure, various embodiments of the present application are provided.
The application provides a cross-system insurance user information management method.
Referring to fig. 2, in a first embodiment of a cross-system insurance user information management method, the method includes:
step S10, acquiring customer information in a plurality of systems;
at present, most insurance companies have a plurality of different systems for handling business, managing customers, marketing customers and the like, but the information in the systems is not intercommunicated, and only the consistency of the customer data and the business in the current system can be ensured, but the customer information in other systems can not be obtained, so that the uniformity of the customer information in different platforms can not be ensured, and the management of the customers is also not facilitated. The client information includes basic information such as name, gender, birth date, certificate type, certificate number and the like, and may further include more extension information such as telephone, address, mailbox, character relationship information, contact information and the like, the basic information is the client information which needs to be stored in each system, the extension information may include different contents in different systems, such as extension information in the customer service system including only the telephone, address, mailbox and the like of a user, and the extension information in the application system further includes character relationship information of the user such as spouse, child, parent and the like. And acquiring client information in all systems, including basic information and expansion information.
Step S20, identifying the customer information, merging the customer information identified as the same customer to generate cross-system integrated customer information;
the importance of identity identification of insurance clients is clear in national laws and regulations, namely, the identity information of the clients needs to be confirmed in the process of handling insurance business, not only the authenticity of the basic information of the clients needs to be confirmed, but also the uniqueness of the user identity needs to be confirmed, namely, the clients with the same basic information are identified as the same client, and the corresponding client information needs to be merged for the same client. The identification of the same user mainly identifies whether different users are the same user by the name, sex, date of birth, certificate type, certificate number of basic information (also called as five items of information of client in insurance), but for users in different systems, it may be registered with different certificates, so that it may not be possible to judge whether different users are the same user by the basic information, and thus identification by other key data such as information of bank card for payment, captured real person photo, etc. is required. After a plurality of original users in different systems are identified as the same user, all information of the same user in the systems is integrated, namely the information in the different systems is unified to a client number, and the integrated information is updated to all systems, so that the information of the user in all systems is consistent and comprehensive, and finally all information of the same user in different systems is integrated to obtain cross-system comprehensive client information which comprises basic information of the client and extended information in all systems. Preferably, all information of the same user in all systems can be integrated into cross-system integrated customer information, then the integrated customer information is stored in one customer information maintenance system, and the information is synchronously updated to each other system.
Step S30, generating an information full view based on the cross-system integrated customer information and the extracted external data;
information in the cross-system comprehensive customer information is input by a customer or business personnel and cannot contain all information related to the customer, external data is information acquired from various external platforms through information collection, such as public information issued by government and third party authorities acquired through a crawler technology, industry data provided by a supervision unit and the like, and information of the customer in the system, such as whether the customer has a risk of losing credit, an affordable risk guarantee and the like, can be further improved through the external data. The method has the advantages that a full information view of a client can be constructed based on cross-system comprehensive client information and external data, and through big data analysis of the full information view, the contact track of the client can be perfected, client value analysis, risk scoring, loss early warning, accurate marketing and the like can be performed, so that accurate management and personalized service for the client are realized, the satisfaction degree of the client is improved, and the income of a company is increased.
In the embodiment, client information in a plurality of systems is acquired; identifying the customer information, and combining the customer information identified as the same customer to generate cross-system comprehensive customer information; and generating a full information view based on the cross-system comprehensive client information and the extracted external data. The method comprises the steps of obtaining customer information in different systems for identification, judging whether the customer information is the same customer, combining the customer information of the same customer in different systems to generate cross-system comprehensive customer information if the customer information is the same customer, identifying the customer information in different systems, integrating and summarizing the information of the same customer in different systems, and finally establishing a full view of the customer information according to all data of the customer in different systems, so that the customer information is conveniently mined, and better service is provided for the customer.
Further, on the basis of the first embodiment of the cross-system insurance user information management method of the present application, a second embodiment of the cross-system insurance user information management method is provided, in which,
step S20 includes:
step A1, obtaining basic information in the customer information;
step A2, if the basic information is the same, identifying the same client;
step A3, if the basic information is different, key data in the customer information is obtained;
step A4, if the key data are the same, identifying the key data as the same client;
national laws and regulations define the importance of identity identification of insurance clients, so that insurance companies need to identify the identities of insurance users in the processes of handling insurance services, such as client creation, application, correction, claims and the like. The front-end identification method mainly comprises face identification and certificate information input, and the authenticity of the acquired basic information (also called five items of information) of the client is ensured through the butt joint of the acquired certificate information and the face information with a public security system. In different systems, users who are identical for basic information (including name, gender, date of birth, certificate type, certificate number) are identified as the same user. However, some users may use different certificates in different systems to perform business operations, and at this time, the basic information cannot be recognized as the same user and can be handled as different users, so that certain customer risks exist. When the basic information is different, key data related to the user, such as bank card information used during payment, an IP address of a frequently-used terminal and the like, can be acquired, and if the key data are the same, the key data can be identified as the same user, so that the accuracy of customer identification can be improved, and the risk of customer identification can be reduced.
In the embodiment, the same client in different systems is identified through the basic information and the key data, so that the risk of the client is reduced through the accuracy of client identification.
Further, on the basis of the above-mentioned embodiments of the cross-system insurance user information management method of the present application, a third embodiment of the cross-system insurance user information management method is provided, in which,
step S20 includes:
step B1, when the users are identified as the same user, the existing client number in the client information is obtained;
step B2, generating a new client number of the whole system based on the existing client number;
for different clients, one client number is corresponding to the client number, and the client number can facilitate the client to inquire own business and also facilitate the insurance company to manage the client. Before the customers in different systems are identified as the same customer, a plurality of different customer numbers may be corresponding to the customers in different systems, but after different customers are identified as the same customer, the customer numbers of the customers should be unified into a whole system new customer number, and the whole system new customer number may be different from any previous existing customer number or a certain previous existing customer number.
Step B3, merging the customer information in the multiple systems to generate cross-system integrated customer information according to the new customer number of the whole system;
after generating a new client number of the whole system, merging all client information corresponding to the client in different systems, if the basic information is completely the same, retaining the initial client information, and if the client uses certificate information in different platforms, merging and classifying all the certificate information into the basic information of the same user; for other information except the basic information, the information can be directly and completely merged into the client information corresponding to the system-wide new client number to generate corresponding cross-system comprehensive client information. Meanwhile, after the cross-system comprehensive client information is generated, the generated cross-system client information can be stored in a special client information maintenance system.
After the step B3, the method further includes:
step B4, synchronously updating the cross-system integrated customer information to the plurality of systems;
after information of the same client in different systems is merged and integrated into cross-system integrated user information, the obtained system-wide new client number and cross-system integrated client information report need to be updated to other systems to ensure the consistency of the client information in different systems.
In this embodiment, the client number of the client needs to be updated to obtain a new client number of the whole system when the user is identified as the same user, and meanwhile, information of the same client in different systems is combined into cross-system comprehensive client information, and the obtained information is synchronously updated to all systems to ensure the uniformity of the client information in each system.
Further, on the basis of the above-mentioned embodiments of the cross-system insurance client information management method of the present application, a fourth embodiment of the cross-system insurance client information management method is provided, in which,
the external data includes external public data and user behavior data.
Step S30 includes:
step C1, obtaining external public data through a crawler technology;
the information in the internet can be automatically captured through a crawler technology, the external data comprise public information issued by government and third party authorities, industry data passed by supervision units and the like, and the obtained external data can be used for knowing old information published by potential high-risk personnel such as a court or information of personnel listed in a blacklist by other companies. After the external data is acquired, validity analysis is also needed, such as judging the time and source of information distribution, the authenticity of the data, and the like. The acquired external data is actually used after passing the validity analysis.
Step C2, acquiring user behavior data of the client through data aggregation;
at present, people increasingly use an online mode to transact business, and at the moment, data aggregation and integration can be performed on internet data of a user, so that user behavior data of the user, such as user search data, browsing data and consultation data, can be constructed, contact information of the client and other related contents can be perfected through the data, and correspondingly, contact information of the client and customer service is added, so that communication information between the customer service and the client is recorded.
Step C3, refining the cross-system integrated customer information according to the external public data and the user behavior data to generate a full information view;
the acquired external public data and the user behavior data are further perfected to integrate the client information across the systems and generate a full information view, and the full information view not only contains the information existing in a plurality of systems of the insurance company, but also contains external data acquired from the outside of the system, so that the client information is richer and more real.
In the embodiment, the cross-system comprehensive client information is perfected through external data acquired from the Internet to generate the information full view, so that the client information is richer and more real.
Further, on the basis of the above-mentioned embodiments of the cross-system insurance client information management method of the present application, a fifth embodiment of the cross-system insurance client information management method is provided, in which,
after step S30, the method further includes:
step D1, analyzing the information full view based on big data technology to obtain an analysis result;
step D2, outputting corresponding suggestion information according to the analysis result;
after the information full view of the client is acquired, analyzing the information full view based on a big data technology, and if the fact that the value of the client is improved is found through the acquired data, adjusting the value degree of the client; if the client appears in the blacklist disclosed by the government and other companies in the industry, outputting a risk prompt and reducing the risk score of the corresponding client; if the customer does not have contact data with customer service for a long time or does not have login data for logging in the system for a long time, the risk of loss may exist; and the insurance products possibly needed by the user can be presumed and recommended through the recent search content of the user and an insurance client guarantee model, so that the accurate marketing for the user is formed. The information full view of the client is subjected to multidimensional analysis through a big data technology, so that the collected client information can be effectively utilized, and more intelligent and accurate client management is realized.
In the embodiment, the full view of the information is analyzed through a big data technology, and the intelligent and precise management of the client is realized through the analysis result.
Further, on the basis of the above-mentioned embodiments of the cross-system insurance client information management method of the present application, a sixth embodiment of the cross-system insurance client information management method is provided, in which,
before step S10, the method further includes:
step E1, acquiring the certificate image of the client;
step E2, identifying the identity information in the certificate image through image character technology;
step E3, inputting the identity information into the system as customer information;
in order to ensure the accuracy of the basic information entered in the system, errors which may exist during manual input are avoided. The certificate image of the user is acquired through on-site shooting or autonomous uploading by the user, the name, the gender, the certificate type, the certificate number and the like on the certificate are identified through an image character identification technology, basic information such as birth date and the like can be acquired according to the certificate number, and the corresponding identity information is identified and then automatically recorded into a system and stored so as to provide a basis for correcting the corresponding certificate image if the information is wrong. Meanwhile, when the certificate image is acquired, a face image is also acquired to ensure the authenticity of information.
In the embodiment, the identity information in the certificate is acquired through the image character recognition technology and is input into the system, so that the possibility of errors in the information input process is reduced.
In addition, referring to fig. 3, an embodiment of the present application further provides a cross-system insurance client information management apparatus, where the cross-system insurance client information management apparatus includes:
the first acquisition module is used for acquiring client information in a plurality of systems;
the first identification module is used for identifying the customer information and combining the customer information identified as the same customer to generate cross-system comprehensive customer information;
and the generating module is used for generating an information full view based on the cross-system comprehensive customer information and the extracted external data.
Optionally, the first identification module is further configured to:
a first obtaining unit, configured to obtain basic information in the client information;
the first identification unit is used for identifying the same client if the basic information is the same;
the second acquisition unit is used for acquiring key data in the customer information if the basic information is different;
and the second identification unit is used for identifying the same client if the key data are the same.
Optionally, the identification module is further configured to:
a third obtaining unit, configured to obtain an existing client number in the client information after identifying the same user;
a generating unit that generates a system-wide new client number based on the existing client number;
and the merging unit is used for merging the client information in the systems to generate cross-system integrated client information according to the system-wide new client number.
Optionally, the cross-system insurance client information management apparatus further includes:
and the updating module is used for synchronously updating the cross-system integrated customer information into the systems.
Optionally, the generating module is further configured to:
the fourth acquisition unit is used for acquiring external public data through a crawler technology;
the fifth acquisition unit is used for acquiring user behavior data of the client through data aggregation;
and the perfecting unit is used for perfecting the cross-system comprehensive customer information according to the external public data and the user behavior data to generate an information full view.
Optionally, the cross-system insurance client information management apparatus further includes:
the analysis module is used for analyzing the information full view based on a big data technology to obtain an analysis result;
and the output module is used for outputting corresponding suggestion information according to the analysis result.
Optionally, the cross-system insurance client information management means:
the second acquisition module is used for acquiring a certificate image of a client;
the second identification module is used for identifying the identity information in the certificate image through an image character technology;
and the entry module is used for entering the identity information into a system as customer information.
The specific implementation of the device and the readable storage medium (i.e., the computer readable storage medium) of the present application is basically the same as the embodiments of the cross-system insurance client information management method, and is not described herein again.
It should be noted that, in this document, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a process, method, article, or apparatus that comprises the element.
The above-mentioned serial numbers of the embodiments of the present invention are merely for description and do not represent the merits of the embodiments.
Through the above description of the embodiments, those skilled in the art will clearly understand that the method of the above embodiments can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware, but in many cases, the former is a better implementation manner. Based on such understanding, the technical solutions of the present invention may be embodied in the form of a software product, which is stored in a storage medium (such as ROM/RAM, magnetic disk, optical disk) and includes instructions for enabling a terminal (such as a mobile phone, a computer, a server, an air conditioner, or a network device) to execute the method according to the embodiments of the present invention.
While the present invention has been described with reference to the embodiments shown in the drawings, the present invention is not limited to the embodiments, which are illustrative and not restrictive, and it will be apparent to those skilled in the art that various changes and modifications can be made therein without departing from the spirit and scope of the invention as defined in the appended claims.
Claims (10)
1. A cross-system insurance user information management method is characterized by comprising the following steps:
acquiring client information in a plurality of systems;
identifying the customer information, and combining the customer information identified as the same customer to generate cross-system comprehensive customer information;
and generating a full information view based on the cross-system comprehensive client information and the extracted external data.
2. The cross-system insurance user information management method according to claim 1, wherein the step of identifying the customer information includes:
acquiring basic information in the customer information;
if the basic information is the same, identifying the client as the same client;
if the basic information is different, key data in the customer information is acquired;
and if the key data are the same, identifying the key data as the same customer.
3. The cross-system insurance user information management method according to claim 1, wherein the step of merging the customer information identified as the same customer to generate cross-system integrated customer information includes:
when the users are identified as the same user, the existing client number in the client information is obtained;
generating a system-wide new customer number based on the existing customer number;
and merging the customer information in the multiple systems according to the system-wide new customer number to generate cross-system comprehensive customer information.
4. The cross-system insurance customer information management method of claim 3, wherein after the step of merging the customer information in the different systems to generate cross-system integrated customer information, further comprising:
and synchronously updating the cross-system integrated customer information into the plurality of systems.
5. The cross-system insurance customer information management method of claim 1, wherein the external data includes external public data and user behavior data, and the step of generating a full view of information based on the cross-system integrated customer information and extracted external data includes:
acquiring external public data through a crawler technology;
acquiring user behavior data of a client through data aggregation;
and perfecting the cross-system comprehensive customer information according to the external public data and the user behavior data to generate a full information view.
6. The cross-system insurance client information management method according to claim 1, wherein after the step of generating a full view of information, further comprising:
analyzing the information full view based on a big data technology to obtain an analysis result;
and outputting corresponding suggestion information according to the analysis result.
7. The cross-system insurance client information management method according to claim 1, wherein the step of acquiring client information in a plurality of systems is preceded by further comprising:
acquiring a certificate image of a client;
identifying the identity information in the certificate image through an image character technology;
and inputting the identity information into a system as customer information.
8. A cross-system insurance client information management apparatus, characterized by comprising:
the first acquisition module is used for acquiring client information in a plurality of systems;
the first identification module is used for identifying the customer information and combining the customer information identified as the same customer to generate cross-system comprehensive customer information;
and the generating module is used for generating an information full view based on the cross-system comprehensive customer information and the extracted external data.
9. A cross-system insurance client information management apparatus characterized by comprising: a memory, a processor, and a cross-system insurance user information management program stored on the memory and executable on the processor, the cross-system insurance user information management program when executed by the processor implementing the steps of the cross-system insurance user information management method of any of claims 1 to 7.
10. A readable storage medium, having stored thereon a computer program which, when executed by a processor, carries out the steps of the cross-system insurance user information management method according to any one of claims 1 to 7.
Priority Applications (1)
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