CN111667172A - Work order assignment method for equipment leasing - Google Patents
Work order assignment method for equipment leasing Download PDFInfo
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- CN111667172A CN111667172A CN202010504887.3A CN202010504887A CN111667172A CN 111667172 A CN111667172 A CN 111667172A CN 202010504887 A CN202010504887 A CN 202010504887A CN 111667172 A CN111667172 A CN 111667172A
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- 238000012545 processing Methods 0.000 claims abstract description 14
- 238000012216 screening Methods 0.000 claims abstract description 7
- 238000012986 modification Methods 0.000 description 2
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- 238000006467 substitution reaction Methods 0.000 description 2
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06314—Calendaring for a resource
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06311—Scheduling, planning or task assignment for a person or group
- G06Q10/063118—Staff planning in a project environment
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0645—Rental transactions; Leasing transactions
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Abstract
The invention provides a work order assignment method for equipment leasing, which comprises the following steps: inquiring the starting processing time and the predicted ending time of the work order to be dispatched; inquiring idle time periods of all service engineers; matching the idle time period of each service engineer with the starting processing time and the predicted ending time of the work order to be dispatched; screening service engineers meeting the idle time period, calculating the distance between each service engineer and the engineering position of the work order to be dispatched, and selecting the service engineer closest to the engineering position of the work order to be dispatched; the finally screened service engineer is the best dispatch object of the work order to be dispatched. The invention can accurately and efficiently dispatch the work order according to the processing time period of the work order to be dispatched and the idle time period and the position information of the service engineer, is more rapid to dispatch the work order and improves the service efficiency and the personnel dispatching efficiency.
Description
Technical Field
The invention belongs to the technical field of data processing, and particularly relates to a work order assignment method for equipment leasing.
Background
At present, with the development of aloft work platform leasing, the service work order quantity corresponding to the aloft work platform is gradually increased, the assignment of the work orders is manually operated by a service manager, a specific assignment object is mainly judged by means of personal experience and offline communication, the timeliness and the rationality of the work order assignment have large uncertainty, and the service efficiency and the corresponding personnel assignment efficiency are seriously influenced.
Therefore, it is a problem to be solved by those skilled in the art to develop a method for rapidly and accurately assigning work orders.
Disclosure of Invention
In order to solve the problems, the invention discloses a work order assignment method for equipment leasing.
In order to achieve the purpose, the invention provides the following technical scheme:
a work order assignment method for equipment leasing comprises the following steps:
(1) inquiring the starting processing time and the predicted ending time of the work order to be dispatched;
(2) inquiring idle time periods of all service engineers;
(3) matching the idle time period of each service engineer with the starting processing time and the predicted ending time of the work order to be dispatched;
(4) screening service engineers meeting the idle time period, calculating the distance between each service engineer and the engineering position of the work order to be dispatched, and selecting the service engineer closest to the engineering position of the work order to be dispatched;
(5) the finally screened service engineer is the best dispatch object of the work order to be dispatched.
Further, the specific method of step (3) is as follows:
(3.1) dividing the time of each day from 8 am to 22 pm for 14 hours in total into 7 time periods according to the time period of every 2 hours;
(3.2) firstly comparing 8 am with 10 am, and if the idle time period of the service engineer can cover the time required by the work order to be dispatched in the first time period, if at least one service engineer meets the requirement, entering the step (4); if there are no qualified service engineers, the next time period, i.e., 10 to 12 am, is compared until there is a service engineer meeting the duration requirement.
Further, the specific method of step (4) is as follows:
screening service engineers meeting the idle time period, and if the real-time position of each service engineer can be obtained, calculating the distance between the service engineer and the engineering position of the work order to be dispatched; and if the real-time position of the service engineer is not obtained, calculating the distance between the position of the warehouse where the service engineer is located and the engineering position of the work order to be dispatched, and selecting the service engineer closest to the engineering position of the work order to be dispatched according to the distance.
Further, the acquired real-time location of each service engineer, the location of the warehouse where the service engineer is located, and the engineering location of the work order to be dispatched are all GPS locations.
Compared with the prior art, the work order dispatching method for equipment leasing can accurately and efficiently dispatch the work orders according to the processing time period of the work orders to be dispatched, the idle time period and the position information of the service engineer, the dispatching is faster, and the service efficiency and the personnel dispatching efficiency are improved.
Detailed Description
The technical solutions provided by the present invention will be described in detail below with reference to specific examples, and it should be understood that the following specific embodiments are only illustrative of the present invention and are not intended to limit the scope of the present invention.
Example 1:
the existing work order to be processed needs to be assigned to a corresponding service engineer, and the assignment method is as follows:
(1) inquiring the starting processing time and the predicted ending time of the work order to be dispatched, wherein the predicted starting processing time of the work order is 2020-05-019: 10, the predicted ending time of the work order is 2020-05-019:40, and the total time is 30 minutes;
(2) the idle periods for all service engineers are queried as shown in the following table:
| service engineer | Idle time period |
| Small piece | 8:00-8:15 10:20-10:30 11:10-12:00 14:05-15:20 |
| Plum | 9:10-9:25 11:30-12:00 13:32-14:35 16:50-17:30 |
| Xiaoliu (a kind of medicine) | 8:10-8:32 10:05-10:45 14:27-14:50 17:20-18:30 |
| Small Wu | 10:02-11:20 15:34-16:50 18:43-19:10 |
(3.1) dividing the time of each day from 8 am to 22 pm for 14 hours in total into 7 time periods according to the time period of every 2 hours;
(3.2) firstly comparing 8 am with 10 am, and if the idle time period of the service engineer can cover the time required by the work order to be dispatched in the first time period, if at least one service engineer meets the requirement, entering the step (4); if no service engineer meeting the requirements exists, comparing the next time period, namely 10 to 12 am, until a service engineer meeting the time length requirement exists;
since the estimated starting time of the work order is 2020-05-019: 10, the estimated processing ending time is 2020-05-019:40, and the work order is in the first time period, whether the engineer in the first time period meets the condition is preferentially judged, the table is checked to know that the idle time of the service engineer in the first time period is less than 30 minutes and cannot be matched, whether the service engineer in the second time period meets the condition is continuously judged, the idle time of the second time period of the xiao zhu is 10:20-10:30, the time length is too short and does not meet the condition, the idle time of the second time period of the xiao li is not available, the idle time of the second time period of the xiao is 10:05-10:45, the processing time of the work order can be covered, the idle time of the second time period of the xiao wu is 10:02-11:20, and the processing time of the work order can also be covered, therefore, the small plum and the small wu both meet the conditions;
(4) screening service engineers meeting the idle time period, and if the real-time position of each service engineer can be obtained, calculating the distance between the service engineer and the engineering position of the work order to be dispatched; if the real-time position of the service engineer is not obtained, calculating the distance between the position of the warehouse where the service engineer is located and the engineering position of the work order to be dispatched, and selecting the service engineer closest to the engineering position of the work order to be dispatched according to the distance;
through inquiry, the longitude and latitude positions of the small plum, the small Wu and the engineering are as follows:
| name (R) | Longitude (G) | Latitude |
| Plum | 117.785382 | 31.99588 |
| Small Wu | 116.413384 | 39.910925 |
| Nanjing a construction site | 118.758193 | 31.978336 |
(5) And finally, screening the service engineer plumes as the best assignment objects of the work orders to be assigned.
The real-time location of each service engineer, the location of the warehouse where the service engineer is located, and the engineering location of the work order to be dispatched, which are obtained in the above steps, are GPS locations.
Finally, it should be noted that the above embodiments are only used for illustrating the technical solutions of the present invention and not for limiting the technical solutions, and those skilled in the art should understand that modifications or equivalent substitutions can be made on the technical solutions of the present invention without departing from the spirit and scope of the technical solutions, and all the modifications and equivalent substitutions should be covered by the claims of the present invention.
Claims (4)
1. A work order assignment method for equipment rental, comprising: the assignment method is as follows:
(1) inquiring the starting processing time and the predicted ending time of the work order to be dispatched;
(2) inquiring idle time periods of all service engineers;
(3) the idle time period of each service engineer is compared with the start processing time and the expected end time of the work order to be dispatched
Matching;
(4) screening service engineers meeting the idle time period, calculating the distance between each service engineer and the engineering position of the work order to be dispatched, and selecting the service engineer closest to the engineering position of the work order to be dispatched;
(5) the finally screened service engineer is the best dispatch object of the work order to be dispatched.
2. The work order assignment method for equipment rental of claim 1, wherein: the specific method of the step (3) is as follows:
(3.1) dividing the time of each day from 8 am to 22 pm for 14 hours in total into 7 time periods according to the time period of every 2 hours;
(3.2) firstly comparing 8 am with 10 am, and if the idle time period of the service engineer can cover the time required by the work order to be dispatched in the first time period, if at least one service engineer meets the requirement, entering the step (4); if there are no qualified service engineers, the next time period, i.e., 10 to 12 am, is compared until there is a service engineer meeting the duration requirement.
3. The work order assignment method for equipment rental of claim 1, wherein: the specific method of the step (4) is as follows:
screening service engineers meeting the idle time period, and if the real-time position of each service engineer can be obtained, calculating the distance between the service engineer and the engineering position of the work order to be dispatched; and if the real-time position of the service engineer is not obtained, calculating the distance between the position of the warehouse where the service engineer is located and the engineering position of the work order to be dispatched, and selecting the service engineer closest to the engineering position of the work order to be dispatched according to the distance.
4. The work order assignment method for equipment rental of claim 3, wherein: the acquired real-time position of each service engineer, the position of the warehouse where the service engineer is located, and the engineering position of the work order to be dispatched are all GPS positions.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202010504887.3A CN111667172A (en) | 2020-06-05 | 2020-06-05 | Work order assignment method for equipment leasing |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202010504887.3A CN111667172A (en) | 2020-06-05 | 2020-06-05 | Work order assignment method for equipment leasing |
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| CN111667172A true CN111667172A (en) | 2020-09-15 |
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| CN202010504887.3A Pending CN111667172A (en) | 2020-06-05 | 2020-06-05 | Work order assignment method for equipment leasing |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN113421002A (en) * | 2021-06-30 | 2021-09-21 | 中国航空油料有限责任公司 | Automatic dispatching method and device, electronic equipment and storage medium |
| CN113723778A (en) * | 2021-08-16 | 2021-11-30 | 杭州智果科技有限公司 | Intelligent order dispatching method applied to after-sale work order system |
Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109858746A (en) * | 2018-12-26 | 2019-06-07 | 阳光电源股份有限公司 | A kind of fault ticket distributing method and fault ticket management system |
| CN109993377A (en) * | 2018-01-02 | 2019-07-09 | 上海比户环保科技有限公司 | A kind of Intelligent worker assigning method |
| CN110472860A (en) * | 2019-08-12 | 2019-11-19 | 上海速擎软件有限公司 | A kind of automation services and the method and system of tracking |
-
2020
- 2020-06-05 CN CN202010504887.3A patent/CN111667172A/en active Pending
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109993377A (en) * | 2018-01-02 | 2019-07-09 | 上海比户环保科技有限公司 | A kind of Intelligent worker assigning method |
| CN109858746A (en) * | 2018-12-26 | 2019-06-07 | 阳光电源股份有限公司 | A kind of fault ticket distributing method and fault ticket management system |
| CN110472860A (en) * | 2019-08-12 | 2019-11-19 | 上海速擎软件有限公司 | A kind of automation services and the method and system of tracking |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN113421002A (en) * | 2021-06-30 | 2021-09-21 | 中国航空油料有限责任公司 | Automatic dispatching method and device, electronic equipment and storage medium |
| CN113723778A (en) * | 2021-08-16 | 2021-11-30 | 杭州智果科技有限公司 | Intelligent order dispatching method applied to after-sale work order system |
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Application publication date: 20200915 |