CN111507587A - Workload determination method and device - Google Patents

Workload determination method and device Download PDF

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CN111507587A
CN111507587A CN202010237752.5A CN202010237752A CN111507587A CN 111507587 A CN111507587 A CN 111507587A CN 202010237752 A CN202010237752 A CN 202010237752A CN 111507587 A CN111507587 A CN 111507587A
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workload
department
standard
service
business
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王万齐
贺晓玲
解亚龙
梁策
卢文龙
郭歌
李慧
郭芳
郭晓翠
邵磐
尹逊霄
刘伟
牛宏睿
鲍榴
刘红峰
王志华
智鹏
杨兴磊
陈杰
王超
白平
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Institute of Computing Technologies of CARS
Beijing Jingwei Information Technology Co Ltd
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Institute of Computing Technologies of CARS
Beijing Jingwei Information Technology Co Ltd
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Abstract

The embodiment of the invention provides a workload determination method and a workload determination device, wherein the method comprises the following steps: determining the service type of each department containing the service; determining the workload of each department under various service types according to the service types of the services contained in each department; converting the workload of each department under various service types into the standard workload of each department under various service types according to the standard workload conversion model corresponding to each service type; determining the sum of the standard workload of each department according to the standard workload of each department under each service type; and determining the workload grade of each department according to the sum of the standard workloads of each department. The workload determination method and the workload determination device provided by the embodiment of the invention realize the unification of the workload evaluation standards, improve the automation and planning level of the workload determination, and can objectively reflect the workload of each department in an enterprise.

Description

Workload determination method and device
Technical Field
The invention relates to the technical field of data processing, in particular to a workload determination method and a workload determination device.
Background
With the continuous deepening of enterprise system innovation in recent years and the continuous change of internal and external environments and market demands, enterprises face increasingly intense market competition, the modernization of enterprise governance capability is promoted to become the necessary requirement for the rapid development of enterprises in a new era, and the reasonable internal control, assessment and evaluation of the enterprises are the core of improving enterprise management level, mining enterprise efficiency and exciting creativity and cohesion of enterprise members.
The working properties of each department inside an enterprise are different, the enterprise is provided with a research and development department, a marketing department, a production implementation department and an operation and maintenance department, even a plurality of enterprises are internally provided with affair departments, and each affair department has complete internal responsibility and comprises a plurality of functions of marketing, research and development, operation and maintenance, testing and the like. At present, the implementation status of the enterprise for the workload evaluation still has a lot of problems, such as serious subjectivity and unreasonable method, and particularly under the condition that the types of the businesses contained in each department are various, the workload of each department cannot be objectively evaluated, so that the workload of each department of the enterprise cannot be comprehensively reflected, and the assessment incentive effect is deviated.
Disclosure of Invention
In order to solve the problems in the prior art, embodiments of the present invention provide a workload determination method and apparatus.
In a first aspect, an embodiment of the present invention provides a workload determination method, including: determining the service type of each department containing the service; determining the workload of each department under various service types according to the service types of the services contained in each department; converting the workload of each department under various service types into the standard workload of each department under various service types according to the standard workload conversion model corresponding to each service type; determining the sum of the standard workload of each department according to the standard workload of each department under each service type; and determining the workload grade of each department according to the sum of the standard workloads of each department.
Further, the determining the workload of each department under various service types according to the service types of the services included in each department includes: if each department comprises marketing business, acquiring contract payment and using the contract payment as workload of the marketing business; the step of converting the workload of each department under various service types into the standard workload of each department under various service types according to the standard workload conversion model corresponding to each service type comprises the following steps: converting the workload of each department under the marketing service into the standard workload of each department under the marketing service according to the contract-to-sum and the first standard workload conversion model; wherein the first standard workload conversion model is represented as:
A＝H·L1；
wherein A represents marketing service standard workload, H represents contract amount to sum, L1Indicating a preset first reduction ratio.
Further, the determining the workload of each department under various service types according to the service types of the services included in each department includes: if each department comprises research and development business, acquiring the assessment workload and taking the assessment workload as the workload of each department under the research and development business; the step of converting the workload of each department under various service types into the standard workload of each department under various service types according to the standard workload conversion model corresponding to each service type comprises the following steps: converting the workload of each department under the research and development business into the standard workload of each department under the research and development business according to the evaluation workload and a second standard workload conversion model; wherein the second standard workload conversion model is represented as:
B＝b·m·L2；
wherein B represents research and development service standard workload, B represents the evaluation workload, m represents research and development per capita wage, L2Indicating a preset second reduction ratio associated with the completion condition.
Further, the determining the workload of each department under various service types according to the service types of the services included in each department includes: if each department comprises operation and maintenance services, acquiring the assessment workload and taking the assessment workload as the workload of each department under the operation and maintenance services; the step of converting the workload of each department under various service types into the standard workload of each department under various service types according to the standard workload conversion model corresponding to each service type comprises the following steps: converting the workload of each department under the operation and maintenance service into the standard workload of each department under the operation and maintenance service according to the evaluation workload and a third standard workload conversion model; wherein the third standard workload conversion model is represented as:
C＝b·m·L3·L4
wherein C represents the standard workload of the operation and maintenance service, b represents the evaluation workload, m represents the average salary of the research and development personnel, L3L, the third conversion ratio is preset and the value is the average ratio of the operation and maintenance income obtained according to the past data to the enterprise research and development income all the year round4The fourth conversion ratio is preset, and is related to the operation and maintenance quality and the feedback condition of the client.
Further, the determining the workload of each department under various service types according to the service types of the services included in each department includes: if each department comprises a test service, acquiring the assessment workload and taking the assessment workload as the workload of each department under the test service; the step of converting the workload of each department under various service types into the standard workload of each department under various service types according to the standard workload conversion model corresponding to each service type comprises the following steps: converting the workload of each department under the test service into the standard workload of each department under the test service according to the evaluation workload and a fourth standard workload conversion model; wherein the fourth standard workload conversion model is represented as:
D＝＝b·m·L5·L6
wherein D represents the standard workload of the test service, b represents the evaluation workload, m represents the average salary of the research and development personnel, L5L, the fifth conversion ratio is preset and is taken as the average ratio of the test income obtained according to the past data to the research and development income of the enterprise all the year6To preset a sixth folding ratioAnd is related to the quality of the test.
Further, the determining the workload of each department under various service types according to the service types of the services included in each department includes: if each department comprises the implementation business, acquiring the actual implementation workload according to different implementation types and taking the actual implementation workload as the workload of each department under the implementation business; the step of converting the workload of each department under various service types into the standard workload of each department under various service types according to the standard workload conversion model corresponding to each service type comprises the following steps: converting the workload of each department under the implementation of the business into the standard workload of each department under the implementation of the business according to the actual implementation workload and a fifth standard workload conversion model; wherein the fifth standard workload conversion model is represented as:
E＝e1·S1+e2·S2+……en·Sn；
wherein E represents the workload of implementing the service standard; e.g. of the type1、e2……enRespectively representing implementation reference values of 1 st, 2 nd to nth implementation businesses in the department, wherein the implementation reference values are the values of unit implementation workload obtained according to implementation business cost and implementation business volume in past data; s1、S2……SnRespectively representing the actual implementation workload of the 1 st, 2 nd to nth implementation services in the department.
Further, the determining the workload of each department under various service types according to the service types of the services included in each department includes: if each department comprises a preset single service, acquiring the completion number of the preset single service and using the completion number as the workload of the preset single service; the step of converting the workload of each department under various service types into the standard workload of each department under various service types according to the standard workload conversion model corresponding to each service type comprises the following steps: converting the workload of each department under the preset single service into the standard workload of each department under the preset single service according to the finished quantity and a sixth standard workload conversion model; the sixth standard workload conversion model comprises a corresponding relation between the completion number and/or level of the preset single service and standard workload of the preset single service.
In a second aspect, an embodiment of the present invention provides a workload determination apparatus, including: the service type determining module is used for determining the service type of each department containing the service; the workload determining module is used for determining the workload of each department under various service types according to the service types of the services contained in each department; the standard workload determining module is used for converting the workload of each department under various service types into the standard workload of each department under various service types according to the standard workload conversion model corresponding to various service types; the workload summarizing module is used for determining the sum of the standard workloads of all departments according to the standard workloads of all departments under various service types; and the workload grade determining module is used for determining the workload grade of each department according to the sum of the standard workloads of each department.
In a third aspect, an embodiment of the present invention provides an electronic device, which includes a memory, a processor, and a computer program stored in the memory and executable on the processor, and the processor implements the steps of the method provided in the first aspect when executing the computer program.
In a fourth aspect, an embodiment of the present invention provides a non-transitory computer readable storage medium, on which a computer program is stored, which when executed by a processor, implements the steps of the method as provided in the first aspect.
According to the workload determining method and device provided by the embodiment of the invention, the workload of each department under various service types is converted into the standard workload of each department under various service types according to the standard workload conversion model corresponding to various service types, and the workload grade of each department is further determined according to the sum of the standard workloads of each department under various service types, so that the unification of workload evaluation standards is realized, the automation and planning level of workload determination is improved, and the workload of each department in an enterprise can be objectively reflected.
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In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly introduced below, and it is obvious that the drawings in the following description are some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to these drawings without creative efforts.
FIG. 1 is a flowchart of a workload determination method provided by an embodiment of the invention;
FIG. 2 is a flowchart of a workload determination method according to another embodiment of the present invention;
fig. 3 is a schematic structural diagram of a workload determination apparatus according to an embodiment of the present invention;
fig. 4 is a schematic physical structure diagram of an electronic device according to an embodiment of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, but not all, embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Fig. 1 is a flowchart of a workload determination method according to an embodiment of the present invention. As shown in fig. 1, the method includes:
step 101, determining the service type of each department containing service;
step 102, determining the workload of each department under various service types according to the service types of the services contained in each department;
103, converting the workload of each department under various service types into standard workload of each department under various service types according to standard workload conversion models corresponding to various service types;
104, determining the sum of the standard workloads of all departments according to the standard workloads of all departments under various service types;
and 105, determining the workload grade of each department according to the sum of the standard workloads of each department.
Before the workload determination is performed, the service types of the respective departments may be stored in advance in a database, and data required for the workload determination may be stored corresponding to each service type. The workload determination means may first obtain the service types of the services included in the respective departments by querying the database when performing the workload determination.
After the service types of the services contained in each department are obtained, the workload determining device determines the workload of each department under various service types according to the service types of the services contained in each department, and converts the workload of each department under various service types into the standard workload of each department under various service types according to the standard workload conversion model corresponding to various service types. The standard workload conversion model may correspond one-to-one to different traffic types. And determining the sum of the standard workload of each department according to the standard workload of each department under various service types. The workload is converted or converted into standard workload, and the workload evaluation standards of different service types are unified, so that the workload grades of all departments can be determined according to the sum of the standard workloads of all the departments. The larger the sum of the standard workloads, the larger the workload rating.
It can be understood that the sum of the finally obtained workload of each department fully reflects the contribution of each department to the enterprise, so that the profit of each department can be determined according to the difference of the sum of the workload of each department.
According to the embodiment of the invention, the workload of each department under various service types is converted into the standard workload of each department under various service types according to the standard workload conversion model corresponding to various service types, and the workload grade of each department is further determined according to the sum of the standard workloads of each department under various service types, so that the unification of workload evaluation standards is realized, the automation and planning level of workload determination is improved, and the workload of each department in an enterprise can be objectively reflected.
Further, based on the above embodiment, the determining, according to the service types of the services included in each department, the workload of each department under each service type includes: if each department comprises marketing business, acquiring contract payment and using the contract payment as workload of the marketing business;
the step of converting the workload of each department under various service types into the standard workload of each department under various service types according to the standard workload conversion model corresponding to each service type comprises the following steps: converting the workload of each department under the marketing service into the standard workload of each department under the marketing service according to the contract-to-sum and the first standard workload conversion model;
wherein the first standard workload conversion model is represented as:
A＝H·L1；
wherein A represents marketing service standard workload, H represents contract amount to sum, L1Indicating a preset first reduction ratio.
If each department comprises marketing business, the workload corresponding to the marketing business is calculated according to the contract to the amount signed by the department. And the standard workload conversion model corresponding to the marketing service is a first standard workload conversion model, and based on the first standard workload conversion model, the standard workload of the marketing service can be obtained by multiplying the contract-to-sum by a preset first folding ratio. The preset first folding proportion can be valued according to data speculation of past three years, and marketing investment (including staff wages and marketing costs) accounts for the average proportion of total contracts to total money of an enterprise all the year around.
On the basis of the above embodiment, the embodiment of the invention refines the method for determining the standard workload under the marketing service, and further improves the standardization level of workload determination.
Further, based on the above embodiment, the determining, according to the service types of the services included in each department, the workload of each department under each service type includes: if each department comprises research and development business, acquiring the assessment workload and taking the assessment workload as the workload of each department under the research and development business;
the step of converting the workload of each department under various service types into the standard workload of each department under various service types according to the standard workload conversion model corresponding to each service type comprises the following steps: converting the workload of each department under the research and development business into the standard workload of each department under the research and development business according to the evaluation workload and a second standard workload conversion model;
wherein the second standard workload conversion model is represented as:
B＝b·m·L2；
wherein B represents research and development service standard workload, B represents the evaluation workload, m represents research and development per capita wage, L2Indicating a preset second reduction ratio associated with the completion condition.
The research and development service standard workload refers to standard workload converted by research and development services born in a door, a research and development project carries out workload evaluation after establishing items, and the workload is calculated according to indexes such as the number of pages, the complexity of the pages and the like, can be called as evaluation workload, and can be used as the workload under the research and development service. And (4) performing split calculation on each department when cross-department research and development projects perform workload evaluation.
And the standard workload conversion model corresponding to the research and development service is a second standard workload conversion model, and based on the second standard workload conversion model, the standard workload of the research and development service can be obtained by evaluating the product of the workload, the average wage of research and development people and a preset second folding proportion. The assessment workload can be characterized by units (man-year), and correspondingly, the per-developed per-capita wage value is annual wage. The research and development project is subjected to an acceptance link, and the preset second folding proportion is determined according to the project completion condition, for example, the excellent completed project is calculated according to 100%, the good completed project is calculated according to 90%, the qualified completed project is calculated according to 80%, and the unqualified project is calculated according to 50%.
On the basis of the above embodiments, the embodiments of the present invention refine the determination method of the standard workload under the research and development services, and further improve the normalization level of workload determination.
Further, based on the above embodiment, the determining, according to the service types of the services included in each department, the workload of each department under each service type includes: if each department comprises operation and maintenance services, acquiring the assessment workload and taking the assessment workload as the workload of each department under the operation and maintenance services;
the step of converting the workload of each department under various service types into the standard workload of each department under various service types according to the standard workload conversion model corresponding to each service type comprises the following steps: converting the workload of each department under the operation and maintenance service into the standard workload of each department under the operation and maintenance service according to the evaluation workload and a third standard workload conversion model;
wherein the third standard workload conversion model is represented as:
C＝b·m·L3·L4
wherein C represents the standard workload of the operation and maintenance service, b represents the evaluation workload, m represents the average salary of the research and development personnel, L3L, the third conversion ratio is preset and the value is the average ratio of the operation and maintenance income obtained according to the past data to the enterprise research and development income all the year round4The fourth conversion ratio is preset, and is related to the operation and maintenance quality and the feedback condition of the client.
The standard workload of the operation and maintenance service is the standard workload of the operation and maintenance service reduction born in a department, the evaluation workload of a research and development project can be used as the workload under the operation and maintenance service, a standard workload conversion model corresponding to the operation and maintenance service is a third standard workload conversion model, and L is set according to the evaluation workload and a preset third reduction ratio based on the third standard workload conversion model3And a preset fourth folding ratio L4The product of the operation and maintenance operation standard workload is obtained, wherein a third folding proportion L is preset3The third folding proportion L is preset to ensure that the operation and maintenance investment (including the personnel wage and the operation and maintenance cost) accounts for the average proportion of the enterprise research and development income all the year round3The fourth folding proportion L can be preset according to the past three-year data speculation, such as 23%. A4Comprehensively determining according to the operation and maintenance quality and the customer feedback, for example, respectively obtaining the score of the operation and maintenance quality and the score of the user feedback, and then weightingSumming to obtain a preset fourth folding ratio L4. Examples are as follows:
respectively obtaining scores of the operation and maintenance quality and the customer feedback according to the operation and maintenance quality and the customer feedback, for example, the score of the operation and maintenance quality is 100% when the operation and maintenance quality is good, the score of the operation and maintenance quality is 70% when the operation and maintenance quality is general, the score of the operation and maintenance quality is 50% when the operation and maintenance quality is poor, the score of the user feedback is 100% when the user feedback is good, the score of the user feedback is 70% when the user feedback is general, the score of the user feedback is 50% when the user feedback is poor, and then weighting and summing the scores of the operation and maintenance quality and the user feedback to obtain a preset fourth folding proportion L4. It is understood that the scores of the operation and maintenance quality and the user feedback at the same level are not necessarily the same, for example, the score of the operation and maintenance quality at the operation and maintenance quality and the score of the user feedback at the user feedback generally are not necessarily the same.
On the basis of the above embodiment, the embodiment of the present invention refines the method for determining the standard workload under the operation and maintenance service, and further improves the normalization level of workload determination.
Further, according to the above embodiment, the determining, according to the service types of the services included in each department, the workload of each department under each service type includes: if each department comprises a test service, acquiring the assessment workload and taking the assessment workload as the workload of each department under the test service;
the step of converting the workload of each department under various service types into the standard workload of each department under various service types according to the standard workload conversion model corresponding to each service type comprises the following steps: converting the workload of each department under the test service into the standard workload of each department under the test service according to the evaluation workload and a fourth standard workload conversion model;
wherein the fourth standard workload conversion model is represented as:
D＝b·m·L5·L6
wherein D represents the test service standard workAmount, b represents the assessment workload, m represents the per-developer wage, L5L, the fifth conversion ratio is preset and is taken as the average ratio of the test income obtained according to the past data to the research and development income of the enterprise all the year6The sixth folding proportion is preset and is related to the test quality.
The standard workload conversion model corresponding to the test service is a fourth standard workload conversion model, and based on the fourth standard workload conversion model, the standard workload of the test service is obtained according to the product of the evaluation workload and a preset fifth folding proportion, wherein the fifth folding proportion is preset L according to the previous year investment condition5The sixth folding proportion L can be preset so that the test investment (including the staff wage and the test cost) accounts for the average proportion of the enterprise research and development income all the year, for example, 10 percent6The setting can be performed according to the test quality condition, which is related to the test quality.
On the basis of the above embodiment, the embodiment of the present invention refines the method for determining the standard workload under the test service, and further improves the normalization level of workload determination.
Further, based on the above embodiment, the determining, according to the service types of the services included in each department, the workload of each department under each service type includes: if each department comprises the implementation business, acquiring the actual implementation workload according to different implementation types and taking the actual implementation workload as the workload of each department under the implementation business;
the step of converting the workload of each department under various service types into the standard workload of each department under various service types according to the standard workload conversion model corresponding to each service type comprises the following steps: converting the workload of each department under the implementation of the business into the standard workload of each department under the implementation of the business according to the actual implementation workload and a fifth standard workload conversion model;
wherein the fifth standard workload conversion model is represented as:
E＝e1·S1+e2·S2+……en·Sn；
wherein E represents the workload of implementing the service standard; e.g. of the type1、e2……enRespectively representing implementation reference values of 1 st, 2 nd to nth implementation businesses in the department, wherein the implementation reference values are the values of unit implementation workload obtained according to implementation business cost and implementation business volume in past data; s1、S2……SnRespectively representing the actual implementation workload of the 1 st, 2 nd to nth implementation services in the department.
The field implementation work in an enterprise is various in types, the implementation work is convenient to quantify, the field implementation work amount calculation methods of each product are different, some products are calculated according to implementation mileage, some products are calculated according to implementation sets, some products are calculated according to user numbers, the reference can be year-round data, namely all the cost of implementation personnel is input, then the cost is split into the implementation work amount, the implementation reference value of each implementation work is calculated according to the cost, namely the value of the unit implementation work amount obtained according to the implementation business cost and the implementation business amount in the past data. And on the basis of the fifth standard workload conversion model, multiplying the implementation reference value of each implementation work by the implementation workload of this year to obtain the standard workload of the service implementation of each implementation work, and summing the standard workloads of the implementation services of each implementation work to further obtain the standard workload of the implementation services of the internal implementation services.
On the basis of the above embodiment, the embodiment of the present invention refines the method for determining the standard workload under the service implementation, and further improves the normalization level of workload determination.
Further, based on the above embodiment, the determining, according to the service types of the services included in each department, the workload of each department under each service type includes: if each department comprises a preset single service, acquiring the completion number of the preset single service and using the completion number as the workload of the preset single service;
the step of converting the workload of each department under various service types into the standard workload of each department under various service types according to the standard workload conversion model corresponding to each service type comprises the following steps: converting the workload of each department under the preset single service into the standard workload of each department under the preset single service according to the finished quantity and a sixth standard workload conversion model; the sixth standard workload conversion model comprises a corresponding relation between the completion number and/or level of the preset single service and standard workload of the preset single service.
Scientific results declaration or other scattered work may also exist in the department. The part of the work can be set in the form of a preset single service, and the number of the completed parts is taken as the corresponding workload. Taking scientific research enterprises as examples, such as the number of patents and papers submitted, the calculation of standard workload for the part of work is also an incentive for the internal medicine of the enterprises to be grinded into fruits and accumulated.
And the standard workload conversion model corresponding to the preset single service is a sixth standard workload conversion model. The corresponding relation between the completion number and/or the level of the preset single service and the standard workload of the preset single service can be stored in the sixth standard workload conversion model in a one-to-one correspondence manner, so that the corresponding standard workload of the preset single service can be obtained according to the completion number and/or the level of the preset single service. And summing the standard workloads of the preset single services of all the preset single services contained in the department to obtain the standard workloads of all the preset single services in the department.
On the basis of the above embodiment, the embodiment of the present invention refines the method for determining the standard workload under the preset single service, and further improves the normalization level of workload determination.
Fig. 2 is a flowchart of a workload determination method according to another embodiment of the present invention. As shown in fig. 2, in the case where there is an external contract, the standard workload of the marketing department a is calculated from the contract-to-amount. For some enterprises, there may be projects that are established without a contract being received, so that the standard workload of the marketing department is not calculated. After the project is established, the project is distributed to different departments of research and development, implementation, operation and maintenance, testing and the like for bearing according to different work contents, and the work load is respectively counted. And after the project is finished, calculating corresponding standard workload according to the evaluation acceptance condition and the like to obtain the standard workload of each department.
For research and development departments, calculating the standard workload of research and development services according to the reduced proportion according to the evaluation/popularization application certification or the acceptance condition of the research and development departments; calculating the standard workload of the implementation service according to acceptance-related implementation certification; determining a conversion ratio according to acceptance-related operation and maintenance certification and user feedback, and calculating standard workload of operation and maintenance service; calculating the standard workload of the test service according to the acceptance-test report and the like; other business criteria workloads are calculated based on relevant proof of acceptance, and so on.
Fig. 3 is a schematic structural diagram of a workload determination apparatus according to an embodiment of the present invention. As shown in fig. 3, the apparatus includes: the system comprises a service type determining module 10, a workload determining module 20, a standard workload determining module 30, a workload summarizing module 40 and a workload level determining module 50, wherein: the service type determining module 10 is used for determining the service type of the services contained in each department; the workload determining module 20 is configured to determine workloads of each department under various service types according to the service types of the services included in each department; the standard workload determination module 30 is configured to convert the workload of each department under each service type into the standard workload of each department under each service type according to the standard workload conversion model corresponding to each service type; the workload summarizing module 40 is used for determining the sum of the standard workloads of all departments according to the standard workloads of all departments under various service types; the workload class determination module 50 is configured to determine a workload class for each department according to a sum of the standard workloads for each department.
According to the embodiment of the invention, the workload of each department under various service types is converted into the standard workload of each department under various service types according to the standard workload conversion model corresponding to various service types, and the workload grade of each department is further determined according to the sum of the standard workloads of each department under various service types, so that the unification of workload evaluation standards is realized, the automation and planning level of workload determination is improved, and the workload of each department in an enterprise can be objectively reflected.
Further, based on the above embodiment, the workload determination module 20 is specifically configured to: if each department comprises marketing business, acquiring contract payment and using the contract payment as workload of the marketing business; the standard workload determination module 30 is specifically configured to: converting the workload of each department under the marketing service into the standard workload of each department under the marketing service according to the contract-to-sum and the first standard workload conversion model;
wherein the first standard workload conversion model is represented as:
A＝H·L1；
wherein A represents marketing service standard workload, H represents contract amount to sum, L1Indicating a preset first reduction ratio.
On the basis of the above embodiment, the embodiment of the invention refines the method for determining the standard workload under the marketing service, and further improves the standardization level of workload determination.
Further, based on the above embodiment, the workload determination module 20 is specifically configured to: if each department comprises research and development business, acquiring the assessment workload and taking the assessment workload as the workload of each department under the research and development business; the standard workload determination module 30 is specifically configured to: converting the workload of each department under the research and development business into the standard workload of each department under the research and development business according to the evaluation workload and a second standard workload conversion model;
wherein the second standard workload conversion model is represented as:
B＝b·m·L2；
wherein B represents research and development service standard workload, B represents the evaluation workload, m represents research and development per capita wage, L2Indicating a preset second reduction ratio associated with the completion condition.
On the basis of the above embodiments, the embodiments of the present invention refine the determination method of the standard workload under the research and development services, and further improve the normalization level of workload determination.
Further, based on the above embodiment, the workload determination module 20 is specifically configured to: if each department comprises operation and maintenance services, acquiring the assessment workload and taking the assessment workload as the workload of each department under the operation and maintenance services; the standard workload determination module 30 is specifically configured to: converting the workload of each department under the operation and maintenance service into the standard workload of each department under the operation and maintenance service according to the evaluation workload and a third standard workload conversion model;
wherein the third standard workload conversion model is represented as:
C＝b·m·L3·L4
wherein C represents the standard workload of the operation and maintenance service, b represents the evaluation workload, m represents the average salary of the research and development personnel, L3L, the third conversion ratio is preset and the value is the average ratio of the operation and maintenance income obtained according to the past data to the enterprise research and development income all the year round4The fourth conversion ratio is preset, and is related to the operation and maintenance quality and the feedback condition of the client.
On the basis of the above embodiment, the embodiment of the present invention refines the method for determining the standard workload under the operation and maintenance service, and further improves the normalization level of workload determination.
Further, based on the above embodiment, the workload determination module 20 is specifically configured to: if each department comprises a test service, acquiring the assessment workload and taking the assessment workload as the workload of each department under the test service; the standard workload determination module 30 is specifically configured to: converting the workload of each department under the test service into the standard workload of each department under the test service according to the evaluation workload and a fourth standard workload conversion model;
wherein the fourth standard workload conversion model is represented as:
D＝b·m·L5·L6
wherein D represents the standard workload of the test service, b represents the evaluation workload, m represents the average salary of the research and development personnel, L5The value is taken as the basis of past for presetting the fifth conversion ratioThe test income obtained by the data accounts for the average proportion of the enterprise research and development income all the year round L6The sixth folding proportion is preset and is related to the test quality.
On the basis of the above embodiment, the embodiment of the present invention refines the method for determining the standard workload under the test service, and further improves the normalization level of workload determination.
Further, based on the above embodiment, the workload determination module 20 is specifically configured to: if each department comprises the implementation business, acquiring the actual implementation workload according to different implementation types and taking the actual implementation workload as the workload of each department under the implementation business; the standard workload determination module 30 is specifically configured to: converting the workload of each department under the implementation of the business into the standard workload of each department under the implementation of the business according to the actual implementation workload and a fifth standard workload conversion model;
wherein the fifth standard workload conversion model is represented as:
E＝e1·S1+e2·S2+……en·Sn；
wherein E represents the workload of implementing the service standard; e.g. of the type1、e2……enRespectively representing implementation reference values of 1 st, 2 nd to nth implementation businesses in the department, wherein the implementation reference values are the values of unit implementation workload obtained according to implementation business cost and implementation business volume in past data; s1、S2……SnRespectively representing the actual implementation workload of the 1 st, 2 nd to nth implementation services in the department.
On the basis of the above embodiment, the embodiment of the present invention refines the method for determining the standard workload under the service implementation, and further improves the normalization level of workload determination.
Further, based on the above embodiment, the workload determination module 20 is specifically configured to: if each department comprises a preset single service, acquiring the completion number of the preset single service and using the completion number as the workload of the preset single service; the standard workload determination module 30 is specifically configured to: converting the workload of each department under the preset single service into the standard workload of each department under the preset single service according to the finished quantity and a sixth standard workload conversion model;
the sixth standard workload conversion model comprises a corresponding relation between the completion number and/or level of the preset single service and standard workload of the preset single service.
On the basis of the above embodiment, the embodiment of the present invention refines the method for determining the standard workload under the preset single service, and further improves the normalization level of workload determination.
The apparatus provided in the embodiment of the present invention is used for the method, and specific functions may refer to the method flow described above, which is not described herein again.
Fig. 4 is a schematic physical structure diagram of an electronic device according to an embodiment of the present invention. As shown in fig. 4, the electronic device may include: a processor (processor)410, a communication Interface 420, a memory (memory)430 and a communication bus 440, wherein the processor 410, the communication Interface 420 and the memory 430 are communicated with each other via the communication bus 440. The processor 410 may call logic instructions in the memory 430 to perform the following method: determining the service type of each department containing the service; determining the workload of each department under various service types according to the service types of the services contained in each department; converting the workload of each department under various service types into the standard workload of each department under various service types according to the standard workload conversion model corresponding to each service type; determining the sum of the standard workload of each department according to the standard workload of each department under each service type; and determining the workload grade of each department according to the sum of the standard workloads of each department.
In addition, the logic instructions in the memory 430 may be implemented in the form of software functional units and stored in a computer readable storage medium when the software functional units are sold or used as independent products. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk, and other various media capable of storing program codes.
In another aspect, an embodiment of the present invention further provides a non-transitory computer-readable storage medium, on which a computer program is stored, where the computer program is implemented by a processor to perform the method provided by the foregoing embodiments, for example, including: determining the service type of each department containing the service; determining the workload of each department under various service types according to the service types of the services contained in each department; converting the workload of each department under various service types into the standard workload of each department under various service types according to the standard workload conversion model corresponding to each service type; determining the sum of the standard workload of each department according to the standard workload of each department under each service type; and determining the workload grade of each department according to the sum of the standard workloads of each department.
The above-described embodiments of the apparatus are merely illustrative, and the units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the present embodiment. One of ordinary skill in the art can understand and implement it without inventive effort.
Through the above description of the embodiments, those skilled in the art will clearly understand that each embodiment can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware. With this understanding in mind, the above-described technical solutions may be embodied in the form of a software product, which can be stored in a computer-readable storage medium such as ROM/RAM, magnetic disk, optical disk, etc., and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to execute the methods described in the embodiments or some parts of the embodiments.
Finally, it should be noted that: the above examples are only intended to illustrate the technical solution of the present invention, but not to limit it; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; and such modifications or substitutions do not depart from the spirit and scope of the corresponding technical solutions of the embodiments of the present invention.

Claims (10)

1. A workload determination method, comprising:
determining the service type of each department containing the service;
determining the workload of each department under various service types according to the service types of the services contained in each department;
converting the workload of each department under various service types into the standard workload of each department under various service types according to the standard workload conversion model corresponding to each service type;
determining the sum of the standard workload of each department according to the standard workload of each department under each service type;
and determining the workload grade of each department according to the sum of the standard workloads of each department.
2. The workload determination method according to claim 1, wherein the determining the workload of each department under each business type according to the business type of the business contained in each department comprises: if each department comprises marketing business, acquiring contract payment and using the contract payment as workload of the marketing business;
the step of converting the workload of each department under various service types into the standard workload of each department under various service types according to the standard workload conversion model corresponding to each service type comprises the following steps: converting the workload of each department under the marketing service into the standard workload of each department under the marketing service according to the contract-to-sum and the first standard workload conversion model;
wherein the first standard workload conversion model is represented as:
A＝H·L1；
wherein A represents marketing service standard workload, H represents contract amount to sum, L1Indicating a preset first reduction ratio.
3. The workload determination method according to claim 1, wherein the determining the workload of each department under each business type according to the business type of the business contained in each department comprises: if each department comprises research and development business, acquiring the assessment workload and taking the assessment workload as the workload of each department under the research and development business;
the step of converting the workload of each department under various service types into the standard workload of each department under various service types according to the standard workload conversion model corresponding to each service type comprises the following steps: converting the workload of each department under the research and development business into the standard workload of each department under the research and development business according to the evaluation workload and a second standard workload conversion model;
wherein the second standard workload conversion model is represented as:
B＝b·m·L2；
wherein B represents research and development service standard workload, B represents the evaluation workload, m represents research and development per capita wage, L2Indicating a preset second reduction ratio associated with the completion condition.
4. The workload determination method according to claim 3, wherein the determining the workload of each department under each business type according to the business type of the business contained in each department comprises: if each department comprises operation and maintenance services, acquiring the assessment workload and taking the assessment workload as the workload of each department under the operation and maintenance services;
the step of converting the workload of each department under various service types into the standard workload of each department under various service types according to the standard workload conversion model corresponding to each service type comprises the following steps: converting the workload of each department under the operation and maintenance service into the standard workload of each department under the operation and maintenance service according to the evaluation workload and a third standard workload conversion model;
wherein the third standard workload conversion model is represented as:
C＝b·m·L3·L4
wherein C represents the standard workload of the operation and maintenance service, b represents the evaluation workload, m represents the average salary of the research and development personnel, L3L, the third conversion ratio is preset and the value is the average ratio of the operation and maintenance income obtained according to the past data to the enterprise research and development income all the year round4The fourth conversion ratio is preset, and is related to the operation and maintenance quality and the feedback condition of the client.
5. The workload determination method according to claim 3, wherein the determining the workload of each department under each business type according to the business type of the business contained in each department comprises: if each department comprises a test service, acquiring the assessment workload and taking the assessment workload as the workload of each department under the test service;
the step of converting the workload of each department under various service types into the standard workload of each department under various service types according to the standard workload conversion model corresponding to each service type comprises the following steps: converting the workload of each department under the test service into the standard workload of each department under the test service according to the evaluation workload and a fourth standard workload conversion model;
wherein the fourth standard workload conversion model is represented as:
D＝b·m·L5·L6
wherein D represents the standard workload of the test service, b represents the evaluation workload, m represents the average salary of the research and development personnel, L5L, the fifth conversion ratio is preset and is taken as the average ratio of the test income obtained according to the past data to the research and development income of the enterprise all the year6The sixth folding proportion is preset and is related to the test quality.
6. The workload determination method according to claim 1, wherein the determining the workload of each department under each business type according to the business type of the business contained in each department comprises: if each department comprises the implementation business, acquiring the actual implementation workload according to different implementation types and taking the actual implementation workload as the workload of each department under the implementation business;
the step of converting the workload of each department under various service types into the standard workload of each department under various service types according to the standard workload conversion model corresponding to each service type comprises the following steps: converting the workload of each department under the implementation of the business into the standard workload of each department under the implementation of the business according to the actual implementation workload and a fifth standard workload conversion model;
wherein the fifth standard workload conversion model is represented as:
E＝e1·S1+e2·S2+……en·Sn；
wherein E represents the workload of implementing the service standard; e.g. of the type1、e2……enRespectively representing implementation reference values of 1 st, 2 nd to nth implementation businesses in the department, wherein the implementation reference values are the values of unit implementation workload obtained according to implementation business cost and implementation business volume in past data; s1、S2……SnRespectively representing the actual implementation workload of the 1 st, 2 nd to nth implementation services in the department.
7. The workload determination method according to claim 1, wherein the determining the workload of each department under each business type according to the business type of the business contained in each department comprises: if each department comprises a preset single service, acquiring the completion number of the preset single service and using the completion number as the workload of the preset single service;
the step of converting the workload of each department under various service types into the standard workload of each department under various service types according to the standard workload conversion model corresponding to each service type comprises the following steps: converting the workload of each department under the preset single service into the standard workload of each department under the preset single service according to the finished quantity and a sixth standard workload conversion model;
the sixth standard workload conversion model comprises a corresponding relation between the completion number and/or level of the preset single service and standard workload of the preset single service.
8. A workload determination apparatus, comprising:
the service type determining module is used for determining the service type of each department containing the service;
the workload determining module is used for determining the workload of each department under various service types according to the service types of the services contained in each department;
the standard workload determining module is used for converting the workload of each department under various service types into the standard workload of each department under various service types according to the standard workload conversion model corresponding to various service types;
the workload summarizing module is used for determining the sum of the standard workloads of all departments according to the standard workloads of all departments under various service types;
and the workload grade determining module is used for determining the workload grade of each department according to the sum of the standard workloads of each department.
9. An electronic device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, characterized in that the processor implements the steps of the workload determination method according to any of the claims 1 to 7 when executing the computer program.
10. A non-transitory computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, carries out the steps of the workload determination method according to any one of claims 1 to 7.
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