CN110930093B

CN110930093B - Information feedback method and system based on intelligent parcel terminal

Info

Publication number: CN110930093B
Application number: CN201911106513.XA
Authority: CN
Inventors: 王志玲
Original assignee: Guangdong Jubaowu Media Co ltd
Current assignee: Guangdong Jubaowu Media Co ltd
Priority date: 2019-11-13
Filing date: 2019-11-13
Publication date: 2024-03-29
Anticipated expiration: 2039-11-13
Also published as: CN110930093A

Abstract

The invention discloses an information feedback method and system based on an intelligent parcel terminal, comprising the following steps: after the intelligent parcel terminal is signed, the intelligent parcel terminal displays target popularization information for the addressee, collects operation information of the addressee on the target popularization information, and feeds back the operation information to the background server so that the background server analyzes the popularization effect of the target popularization information. Therefore, the intelligent parcel terminal for containing the express items can display the popularization information directly through the intelligent parcel terminal, the information needing to be popularized is stuck on the express parcel in an artificial mode, the input of manpower is reduced, the condition that the popularization information is ignored can be reduced, the popularization of the information is facilitated, the feedback of the popularization information can be automatically acquired after the popularization information is displayed, the adjustment of the popularization information needing to be displayed is facilitated, the matching degree of the popularization information and the requirements of a receiver is improved, and the popularization of the information is further facilitated.

Description

Information feedback method and system based on intelligent parcel terminal

Technical Field

The invention relates to the technical field of intelligent terminals, in particular to an information feedback method and system based on an intelligent parcel terminal.

Background

With the rapid development of the internet, the consumption mode of people is gradually changed from the on-site purchase mode to the network purchase mode, and the network purchase mode can enable people to purchase required articles without going out from the home. Along with the popularization of the network purchase mode, the development of the express industry is faster and faster, and according to incomplete statistics, more than 1 hundred million express packages are produced daily on average in China. Different express packages flow to different express general stations along with different circulation modes (such as shipping, land transportation, air transportation and the like), and then arrive at different express stations along with couriers. The circulation of the express packages forms certain flow resources, and in order to fully utilize the flow resources formed by the circulation of the express packages, information (such as advertisement information) needing to be popularized can be pasted on the express packages, so that information popularization is realized.

Practice discovers that the current mode of pasting the information that needs to be promoted on express delivery parcel is mainly artificial, namely relevant personnel paste advertisement sticker or two-dimensional code sticker that bear popularization information on express delivery parcel, and waste time and energy, and the mode of pasting the sticker on express delivery parcel still has the problem that drops, is torn, is ignored by the addressee and can't know the addressee to the feedback of popularization information etc. that is unfavorable for the popularization of information.

Disclosure of Invention

The technical problem to be solved by the invention is to provide the information feedback method and the system based on the intelligent parcel terminal, which can directly display the information to be promoted through the intelligent parcel terminal and collect the feedback of related personnel on the promotion information, so that the information to be promoted is not required to be pasted on the express parcel manually, the input of manpower is reduced, and the promotion of the information is facilitated.

In order to solve the technical problems, a first aspect of the embodiment of the invention discloses an information feedback method based on an intelligent parcel terminal, which comprises the following steps:

after a receiver corresponding to the express items contained in the intelligent parcel terminal signs the intelligent parcel terminal, the intelligent parcel terminal displays target popularization information for the receiver;

the intelligent parcel terminal collects operation information of the target popularization information by the addressee, and feeds back the operation information to a background server which is connected with the intelligent parcel terminal in advance, so that the background server analyzes the popularization effect of the target popularization information according to the operation information.

In an optional implementation manner, in the first aspect of the embodiment of the present invention, the analyzing, by the background server, a promotion effect of the target promotion information according to the operation information includes:

The background server determines a satisfaction analysis model corresponding to the target popularization information, analyzes the operation information according to the satisfaction analysis model, and obtains the current satisfaction of the addressee on the target popularization information;

and the background server determines the popularization effect corresponding to the current satisfaction degree according to the mapping relation between the satisfaction degree and the popularization effect, and uses the popularization effect as the popularization effect of the target popularization information.

As an optional implementation manner, in the first aspect of the embodiment of the present invention, the method further includes:

after the target popularization information is displayed, the intelligent parcel terminal outputs the interactive content which is pushed by the background server and matched with the target popularization information, and collects feedback information of the addressee on the interactive content.

As an optional implementation manner, in the first aspect of the embodiment of the present invention, the operation information includes first operation information of the addressee during the display process of the target popularization information and/or second operation information of the addressee after the display process of the target popularization information is finished;

the first operation information comprises at least one of voice information of the addressee collected in the target popularization information display process, feedback information of the addressee on interaction information displayed in the target popularization information display process, facial expression information of the addressee collected in the target popularization information display process and gesture information of the addressee collected in the target popularization information display process;

The second operation information comprises at least one of voice information of the addressee collected after the target popularization information is displayed, feedback information of the addressee to the interactive content collected after the target popularization information is displayed, facial expression information of the addressee collected after the target popularization information is displayed and gesture information of the addressee collected after the target popularization information is displayed.

As an optional implementation manner, in the first aspect of the embodiment of the present invention, after the background server analyzes the promotion effect of the target promotion information according to the operation information, the method further includes:

the background server detects whether promotion information needs to be displayed to other intelligent parcel terminals to be signed by the addressee, determines the information to be promoted to the other intelligent parcel terminals according to the promotion effect of the target promotion information and the target promotion information when the promotion information needs to be displayed to the other intelligent parcel terminals, and pushes the information to be promoted to the other intelligent parcel terminals so that the other intelligent parcel terminals display the information to be promoted.

As an optional implementation manner, in the first aspect of the embodiment of the present invention, the determining, by the background server, to-be-promoted information that needs to be pushed to the other intelligent parcel terminal according to the promotion effect of the target promotion information and the target promotion information includes:

the background server judges whether the promotion information displayed to the addressee needs to be adjusted according to the promotion effect of the target promotion information;

when the promotion information displayed to the addressee does not need to be adjusted, the background server determines other promotion information with an association relation with the target promotion information as information to be promoted, which needs to be pushed to the other intelligent parcel terminals;

when the promotion information displayed to the addressee needs to be adjusted, the background server determines other promotion information which does not have an association relation with the target promotion information, and the other promotion information is used as information to be promoted, which needs to be pushed to the other intelligent parcel terminals.

the background server receives a mail sending request triggered by the addresser through a user terminal, wherein the mail sending request at least comprises an article type of an express article to be sent out by the addresser and a size parameter of the express article to be sent out;

The background server judges whether the intelligent parcel terminal can hold the express items to be posted according to the types of the items, the size parameters, the terminal types of the intelligent parcel terminal and the storage space size of the intelligent parcel terminal, and generates prompt information and feeds back the prompt information to the user terminal when the judgment result is yes so as to prompt the addressee to hold the express items to be posted through the intelligent parcel terminal, and generates indication information and sends the indication information to the intelligent parcel terminal;

and the intelligent parcel terminal receives the indication information, and opens a storage space of the intelligent parcel terminal according to the indication information so that the addressee can store the express items to be sent out.

As an optional implementation manner, in the first aspect of the embodiment of the present invention, the posting request further includes a posting manner selected by the addressee;

the method further comprises the steps of:

after the intelligent parcel terminal detects that the express items to be posted are stored in the storage space, feeding back a posting completion prompt to the background server;

the background server receives the prompt of the completion of the mail sending, judges whether the mail sending mode is a mail-taking mode, determines a mail-taking express person according to the geographic position of a receiver when judging that the mail sending mode is the mail-taking mode, and sends a mail-taking instruction to an express terminal of the express person so that the express person can finish the mail-taking operation of the intelligent parcel terminal according to the mail-taking instruction.

The second aspect of the embodiment of the invention discloses an information feedback system based on an intelligent parcel terminal, wherein the system comprises the intelligent parcel terminal for containing express items, and the intelligent parcel terminal comprises:

the display module is used for displaying target popularization information to a receiver corresponding to the express items contained in the intelligent package terminal after the receiver signs the intelligent package terminal;

the acquisition module is used for acquiring the operation information of the addressee on the target popularization information;

and the feedback module is used for feeding back the operation information to a background server which is connected with the intelligent parcel terminal in advance, so that the background server analyzes the popularization effect of the target popularization information according to the operation information.

As an optional implementation manner, in the second aspect of the embodiment of the present invention, the system further includes the background server, where the background server includes:

the first communication module is used for receiving the operation information fed back by the intelligent parcel terminal;

the effect analysis module is used for analyzing the popularization effect of the target popularization information according to the operation information;

The specific way of the effect analysis module analyzing the popularization effect of the target popularization information according to the operation information is as follows:

the effect analysis module determines a satisfaction analysis model corresponding to the target popularization information, analyzes the operation information according to the satisfaction analysis model, and obtains the current satisfaction of the addressee on the target popularization information;

and the effect analysis module determines the popularization effect corresponding to the current satisfaction degree according to the mapping relation between the satisfaction degree and the popularization effect, and the popularization effect is used as the popularization effect of the target popularization information.

As an optional implementation manner, in the second aspect of the embodiment of the present invention, the smart parcel terminal further includes:

the output module is used for outputting the interactive content which is pushed by the background server and matched with the target popularization information after the display module displays the target popularization information;

and the acquisition module is also used for acquiring feedback information of the addressee on the interactive content.

As an optional implementation manner, in the second aspect of the embodiment of the present invention, the operation information includes first operation information of the addressee during the display process of the target popularization information and/or second operation information of the addressee after the display process of the target popularization information is finished;

As an optional implementation manner, in the second aspect of the embodiment of the present invention, the background server further includes:

the detection module is used for detecting whether the promotion information needs to be displayed to other intelligent parcel terminals to be signed by the addressee after the effect analysis module analyzes the promotion effect of the target promotion information according to the operation information;

The determining module is used for determining information to be promoted, which needs to be pushed to the other intelligent parcel terminals, according to the promotion effect of the target promotion information and the target promotion information when the detecting module detects that promotion information needs to be shown to the other intelligent parcel terminals;

the first communication module is further used for pushing the information to be promoted to the other intelligent parcel terminals so that the other intelligent parcel terminals can display the information to be promoted.

In a second aspect of the embodiment of the present invention, the specific manner of determining, by the determining module according to the promotion effect of the target promotion information and the target promotion information, the information to be promoted to be pushed to the other intelligent parcel terminals is:

the determining module judges whether the popularization information displayed to the addressee needs to be adjusted according to the popularization effect of the target popularization information;

when the promotion information displayed to the addressee does not need to be adjusted, the determining module determines other promotion information with an association relation with the target promotion information as information to be promoted, which needs to be pushed to the other intelligent parcel terminals;

When the promotion information displayed to the addressee needs to be adjusted, the determining module determines other promotion information which does not have an association relation with the target promotion information, and the other promotion information is used as information to be promoted, which needs to be pushed to the other intelligent parcel terminals.

As an optional implementation manner, in a second aspect of the embodiment of the present invention, the first communication module is further configured to receive a posting request triggered by the addresser through a user terminal, where the posting request includes at least an item type of an express item to be posted by the addresser and a size parameter of the express item to be posted;

the background server further comprises:

the judging module is used for judging whether the intelligent parcel terminal can hold the express items to be sent out or not according to the types of the items, the size parameters, the terminal types of the intelligent parcel terminal and the storage space size of the intelligent parcel terminal;

the generating module is used for generating prompt information and indication information when the judging result of the judging module is yes;

the first communication module is further used for feeding back the prompt information to the user terminal so as to prompt the addressee to hold the express items to be sent out through the intelligent parcel terminal, and sending the indication information to the intelligent parcel terminal;

The intelligent parcel terminal further comprises:

the second communication module is used for receiving the indication information sent by the background server;

and the opening module is used for opening the storage space of the intelligent parcel terminal according to the indication information so that the addressee can store the express items to be sent out.

As an optional implementation manner, in the second aspect of the embodiment of the present invention, the posting request further includes a posting manner selected by the addressee;

the second communication module is further configured to, after detecting that the to-be-sent express item is stored in the storage space, feed back a mail completion prompt to the background server;

the first communication module is further used for receiving the mail sending completion prompt;

the judging module is further used for judging whether the mail sending mode is a door-on mail taking mode or not;

the first communication module is further configured to determine, when the determining module determines that the mail sending mode is the mail loading mode, a mail delivery person who loads a mail according to a geographic position of the addressee, and send a mail loading instruction to a mail delivery terminal of the mail delivery person, so that the mail delivery person finishes the mail loading operation on the intelligent parcel terminal according to the mail loading instruction.

The third aspect of the embodiment of the invention discloses an intelligent parcel terminal, which comprises:

a memory storing executable program code;

a processor coupled to the memory;

the processor invokes the executable program codes stored in the memory to execute part or all of the steps executed by the intelligent parcel terminal in the information feedback method based on the intelligent parcel terminal disclosed in the first aspect of the embodiment of the invention.

The fourth aspect of the embodiment of the invention discloses a computer readable storage medium storing a computer program, wherein the computer program makes a computer execute part or all of the steps executed by an intelligent parcel terminal in the information feedback method based on the intelligent parcel terminal disclosed in the first aspect of the embodiment of the invention.

A fifth aspect of the embodiments of the present invention discloses a computer program product, which when run on a computer, causes the computer to execute part or all of the steps executed by an intelligent parcel terminal in the information feedback method based on an intelligent parcel terminal disclosed in the first aspect.

Compared with the prior art, the embodiment of the invention has the following beneficial effects:

In the embodiment of the invention, after a receiver corresponding to an express item contained in an intelligent parcel terminal signs in the intelligent parcel terminal, the intelligent parcel terminal displays target popularization information to the receiver; the intelligent parcel terminal collects the operation information of the addressee on the target popularization information, and feeds back the operation information to a background server which is connected with the intelligent parcel terminal in advance, so that the background server analyzes the popularization effect of the target popularization information according to the operation information. Therefore, the intelligent parcel terminal for containing the express items can be provided, when the popularization of information is realized by utilizing flow resources formed by express parcel circulation, the popularization information can be directly displayed through the intelligent parcel terminal, the information needing to be popularized is not required to be pasted on the express parcel in an artificial mode, the input of manpower is reduced, the condition that the popularization information is ignored can be reduced, the popularization of the information is facilitated, in addition, the feedback of a receiver to the popularization information can be automatically acquired after the popularization information is displayed so as to analyze the popularization effect of the popularization information, the adjustment of the popularization information needing to be displayed is facilitated, the matching degree of the popularization information and the receiver requirement is improved, and the popularization of the information is further facilitated.

Drawings

In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings that are needed in the embodiments will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and other drawings may be obtained according to these drawings without inventive effort for a person skilled in the art.

Fig. 1 is a schematic flow chart of an information feedback method based on an intelligent parcel terminal according to an embodiment of the present invention;

FIG. 2 is a flow chart of another information feedback method based on an intelligent parcel terminal according to an embodiment of the present invention;

fig. 3 is a schematic structural diagram of an information feedback system based on an intelligent parcel terminal according to an embodiment of the present invention;

fig. 4 is a schematic structural diagram of another information feedback system based on an intelligent parcel terminal according to an embodiment of the present invention.

Fig. 5 is a schematic structural diagram of an intelligent parcel terminal according to an embodiment of the present invention;

fig. 6 is a schematic structural diagram of a background server according to an embodiment of the present invention.

Detailed Description

For a better understanding and implementation, the technical solutions of the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is apparent that the described embodiments are only some embodiments of the present invention, but not all embodiments. All other embodiments, which can be made by those skilled in the art based on the embodiments of the invention without making any inventive effort, are intended to be within the scope of the invention.

The terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or modules is not necessarily limited to those steps or modules that are expressly listed or inherent to such process, method, article, or apparatus.

The embodiment of the invention discloses an information feedback method and system based on an intelligent parcel terminal, which can provide the intelligent parcel terminal for containing express items, can directly display popularization information through the intelligent parcel terminal when realizing information popularization by utilizing flow resources formed by express parcel circulation, does not need to paste information to be popularized on express parcels in an artificial way, reduces labor input, can reduce the occurrence of the condition that the popularization information is ignored, is beneficial to information popularization, can automatically collect feedback of a receiver to the popularization information after the popularization information is displayed so as to analyze the popularization effect of the popularization information, is convenient to adjust the popularization information to be displayed, is beneficial to improving the matching degree of the popularization information and the receiver demand, and is further beneficial to information popularization. The following will describe in detail.

Example 1

Referring to fig. 1, fig. 1 is a flow chart of an information feedback method based on an intelligent parcel terminal according to an embodiment of the present invention. As shown in fig. 1, the method may include the following operations:

101. after a receiver corresponding to the express items contained in the intelligent parcel terminal signs in the intelligent parcel terminal, the intelligent parcel terminal displays target popularization information for the receiver.

As an optional implementation manner, the intelligent parcel terminal displaying the target promotion information to the addressee may include:

the intelligent parcel terminal determines all display devices capable of displaying target popularization information and outputs a list comprising all display devices for a receiver, when the receiver selects, the target popularization information is displayed to the receiver by the display device selected by the receiver, when the receiver does not select, the target popularization information is displayed to the receiver by a default display device in all display devices, and the default display device can be the display device with the minimum power consumption, the display device with the minimum or maximum use frequency or the display device with the highest user response degree; or,

The intelligent parcel terminal determines the total output time length of the target popularization information, and selects a display device matched with the total output time length to display the target popularization information to a addressee according to the total output time length; or,

the intelligent parcel terminal determines the information type of the target popularization information, and selects a display device matched with the information type according to the information type to display the target popularization information to a addressee; or,

the intelligent parcel terminal determines object-oriented object information of the intelligent parcel terminal, and selects a display device matched with the object information to display target popularization information according to the object information, wherein the object-oriented object information can be empty, when the object-oriented object information is empty, the display device can be a display device with the minimum power consumption, the object-oriented object information can also comprise object-oriented attribute information and/or object-oriented real-time state information, the object-oriented attribute information can comprise object-oriented age and/or sex, and the object-oriented real-time state information is used for representing things which are being processed by an object, such as making a call, looking at a mobile phone, opening a storage space (namely 'unwrapping') of the intelligent parcel terminal, and the like.

It can be seen that this optional implementation manner can also be according to the intelligent different display device show target popularization information of confirming of different information, is favorable to improving the addressee and is about the interest of the form of target popularization information that intelligent parcel terminal show, and then is favorable to improving the acceptance degree of relevant personnel to the information of waiting to popularize of output, is favorable to the popularization of target waiting to popularize information that intelligent parcel terminal show.

102. The intelligent parcel terminal collects the operation information of the addressee on the target popularization information, and feeds back the operation information to a background server which is connected with the intelligent parcel terminal in advance, so that the background server analyzes the popularization effect of the target popularization information according to the operation information.

In an alternative embodiment, after the intelligent parcel terminal is signed by a addressee corresponding to the express item contained in the intelligent parcel terminal, the method may further include the following operations:

the intelligent package terminal acquires a signing mode of signing the intelligent package terminal by a addressee reported by the express management terminal from a background server;

when the signing mode is that the addressee actually signs, the intelligent parcel terminal executes the operation of displaying the target popularization information to the addressee;

When the signing mode is that the express delivery site is replaced by signing, the intelligent package terminal detects whether prompt information which is sent by the express delivery management terminal and corresponds to the replaced express delivery site and used for indicating that a receiver takes away the intelligent package terminal from the replaced express delivery site is received, and when the detection result is yes, the operation of displaying target popularization information to the receiver is executed.

In this optional embodiment, further optionally, the smart package terminal displaying the target popularization information to the addressee may include:

when detecting that a receiver is close to the intelligent parcel terminal or touches the intelligent parcel terminal, the intelligent parcel terminal displays target popularization information for the receiver.

It should be noted that, the target promotion information displayed by the intelligent parcel terminal is one of a plurality of pieces of information to be promoted stored in the intelligent parcel terminal in advance, and also can be obtained from a background server when the intelligent parcel terminal needs to display the promotion information. Further, when generating the express order that intelligent parcel terminal corresponds, the backstage server can generate a plurality of popularization information that can show at this circulation in-process of intelligent parcel terminal, after a plurality of popularization information that can show at this circulation in-process of intelligent parcel terminal is generated, a plurality of popularization information that can show at this circulation in-process of intelligent parcel terminal can be stored, so that the follow-up receive the popularization information that intelligent parcel terminal sent and obtain the request and screen from this a plurality of popularization information that wait, perhaps, also can directly send to intelligent parcel terminal, so that intelligent parcel terminal need show popularization information in the time screen from this a plurality of popularization information that wait directly, be favorable to improving intelligent parcel terminal and demonstrate popularization information's response speed.

It can be seen that implementing the method described in fig. 1 can provide an intelligent parcel terminal for containing express items, when the popularization of information is realized by utilizing flow resources formed by express parcel circulation, the popularization information can be displayed directly through the intelligent parcel terminal, the information needing to be popularized is not required to be pasted on the express parcel in an artificial mode, the input of manpower is reduced, the condition that the popularization information is ignored can be reduced, the popularization of the information is facilitated, in addition, the feedback of the popularization information to the popularization information by a receiver can be automatically acquired after the popularization information is displayed so as to analyze the popularization effect of the popularization information, the adjustment of the popularization information needing to be displayed is facilitated, the matching degree of the popularization information and the demand of the receiver is improved, and the popularization of the information is further facilitated.

In an alternative embodiment, the information feedback method based on the intelligent parcel terminal may further include the following operations:

after the target popularization information is displayed, the intelligent parcel terminal outputs interactive content which is pushed by the background server and matched with the target popularization information, and collects feedback information of a receiver to the interactive content.

Optionally, the operation information may include first operation information of the addressee in the target popularization information display process and/or second operation information of the addressee after the target popularization information display is finished.

Further optionally, the first operation information includes at least one of voice information of the addressee collected during the target popularization information display process, feedback information of the addressee on the interaction information displayed during the target popularization information display process, facial expression information of the addressee collected during the target popularization information display process, and gesture information of the addressee collected during the target popularization information display process.

Further optionally, the second operation information includes at least one of voice information of the addressee collected after the target popularization information is displayed, feedback information of the addressee collected after the target popularization information is displayed on the interactive content, facial expression information of the addressee collected after the target popularization information is displayed, and gesture information of the addressee collected after the target popularization information is displayed.

It can be seen that after the popularization information is displayed, the background server can control and output the interactive content matched with the popularization information, collect feedback information of the addressee for the interactive content, and the collected feedback information is used for being fed back to the background server, so that the background server can intelligently judge the experience and satisfaction of the addressee for the popularization information according to the collected feedback information, and the interactive function between the intelligent parcel terminal and the addressee is expanded.

Example two

Referring to fig. 2, fig. 2 is a flow chart of another information feedback method based on an intelligent parcel terminal according to an embodiment of the present invention. As shown in fig. 2, the information feedback method based on the intelligent parcel terminal may include the following operations:

201. after a receiver corresponding to an express item contained in the intelligent parcel terminal signs in the intelligent parcel terminal, the intelligent parcel terminal displays target popularization information for the receiver;

202. the intelligent parcel terminal collects the operation information of the addressee on the target popularization information, and feeds back the operation information to a background server which is connected with the intelligent parcel terminal in advance.

203. And the background server analyzes the popularization effect of the target popularization information according to the operation information.

As an optional implementation manner, the background server may analyze the promotion effect of the target promotion information according to the operation information, which may include:

In the embodiment of the present invention, it should be noted that, the satisfaction analysis model corresponding to the target popularization information may specifically include all types of operation information for evaluating satisfaction with the target popularization information, a degree of determination (that is, a weight, the greater the weight, the higher the corresponding degree of determination) of each type of operation information when evaluating satisfaction with the target popularization information, and a mapping relationship corresponding to each type of operation information. The background server can determine a mapping value corresponding to each type of operation information fed back by the intelligent parcel terminal from a mapping relation corresponding to each type of operation information fed back by the intelligent parcel terminal, calculate a product of the mapping value corresponding to each type of operation information and the weight of the operation information, and calculate the sum of all the obtained products as the current satisfaction degree of a addressee on the target popularization information, wherein if one type of operation information is null, the corresponding mapping value is 0. Further, one satisfaction range corresponds to one popularization effect, different satisfaction ranges are not overlapped, the popularization effects corresponding to the different satisfaction ranges are different, and the background server can determine the popularization effect of the target popularization information according to the satisfaction range where the current satisfaction is located. For example, when there are 4 satisfaction ranges, the corresponding promotional effects may include very satisfactory, generally satisfactory, unsatisfactory, very unsatisfactory.

Therefore, according to the alternative implementation mode, the current satisfaction degree of the addressee on the target popularization information can be rapidly and accurately analyzed according to the satisfaction degree analysis model corresponding to the target popularization information, the current satisfaction degree is mapped into the corresponding popularization effect according to the mapping relation between the satisfaction degree and the popularization effect, the efficiency and the accuracy of the analyzed popularization effect can be improved, and the current satisfaction degree can be mapped into information which can be directly referred to or used by a background server so as to be directly used as a reference basis for subsequently adjusting the popularization information displayed to the addressee through the intelligent parcel terminal.

204. the background server detects whether popularization information needs to be displayed to other intelligent parcel terminals to be signed by a addressee, and when the detection result is yes, the step 205 is triggered and executed; and when the detection result is negative, ending the flow.

205. And the background server determines information to be promoted, which needs to be pushed to other intelligent parcel terminals, according to the promotion effect of the target promotion information.

As an optional implementation manner, the background server determines, according to the promotion effect of the target promotion information and the target promotion information, information to be promoted to be pushed to other intelligent parcel terminals, and may include:

when the promotion information displayed to the addressee does not need to be adjusted, the background server determines other promotion information with an association relation with the target promotion information, and the other promotion information is used as information to be promoted, which needs to be pushed to other intelligent parcel terminals;

when the promotion information displayed to the addressee needs to be adjusted, the background server determines other promotion information which does not have an association relation with the target promotion information, and the other promotion information is used as information to be promoted, which needs to be pushed to other intelligent parcel terminals.

Optionally, other promotion information having an association with the target promotion information may include other promotion information having an association with the content of the target promotion information, and/or other promotion information having an association with the determination of the target promotion information.

206. The background server pushes the information to be promoted to other intelligent parcel terminals so that the information to be promoted can be displayed by the other intelligent parcel terminals.

Therefore, before the information to be promoted needs to be pushed to other intelligent parcel terminals corresponding to the addressee, the optional embodiment can also intelligently adjust the information to be promoted to other intelligent parcel terminals corresponding to the addressee according to the target promotion information and the promotion effect aiming at the target promotion information, so that the matching degree of the promotion information to be subsequently displayed and the demand of the addressee is improved.

In another optional embodiment, the information feedback method based on the intelligent parcel terminal may further include the following operations:

207. and the background server receives a mail sending request triggered by a addressee through the user terminal.

In the embodiment of the invention, the mail sending request at least comprises the type of the to-be-sent express delivery article and the size parameter of the to-be-sent express delivery article of the addressee, and can also comprise the mail sending information and the mail receiving information of the to-be-sent express delivery article.

208. The background server judges whether the intelligent parcel terminal can hold the express items to be posted according to the types of the items, the size parameters, the terminal types of the intelligent parcel terminal and the storage space size of the intelligent parcel terminal, and when the judgment result of the step 208 is yes, the step 209 can be triggered and executed; when the determination result in step 208 is no, the present flow may be ended.

Wherein, the backstage server judges whether intelligent parcel terminal can splendid attire wait to send out express delivery article according to article type, size parameter, intelligent parcel terminal's terminal type and intelligent parcel terminal's storage space size can include:

the background server judges whether the size parameter of each type included in the storage space size of the intelligent parcel terminal is larger than or equal to the size parameter of the same type in the size parameters of the express items to be posted, judges whether all the types of the items contained in the terminal type of the intelligent parcel terminal include the types of the express items to be posted, and triggers the execution step 209 when the judgment results are yes.

In the embodiment of the invention, different intelligent parcel terminals have different storage space sizes, and different intelligent parcel terminals are used for storing articles with different article types, for example, if a certain intelligent parcel terminal has a function of automatically adjusting temperature parameters, the intelligent parcel terminal can be used for storing articles needing refrigerated transportation, and if a certain intelligent parcel terminal has an automatic ventilation function, the intelligent parcel terminal can be used for storing articles with special harmless odors.

In another alternative embodiment, when the determination in step 208 is negative, the background server may also perform the following operations:

the background server acquires all signed-in intelligent parcel terminals of which the positions of the corresponding receiving positions are smaller than or equal to a preset distance threshold value from the positions of the addressees;

the back-end server screens terminal types and storage space sizes from all signed-in intelligent parcel terminals, at least one signed-in intelligent parcel terminal with the size matched with the article types and the size parameters respectively, screens one signed-in intelligent parcel terminal with the corresponding receiving position closest to the position of the addresser from the at least one signed-in intelligent parcel terminal, and takes the one signed-in intelligent parcel terminal as an intelligent parcel terminal for containing the express articles to be sent.

Further optionally, when the mail sending mode selected by the addresser is a door-on and mail-taking mode, the background server sends a door-on instruction to the determined express delivery person, where the door-on instruction is used for instructing the express delivery person to take away the one signed-in intelligent parcel terminal from the receiving position of the one signed-in intelligent parcel terminal, take away the express item to be sent out from the addresser, and store the express item to be sent out into the one signed-in intelligent parcel terminal.

It can be seen that this optional embodiment can also be used for holding when addressee has the demand of sending out and its intelligent parcel terminal of signing in and waiting to send out express delivery article, according to the relevant information of other intelligent parcel terminals nearby and its intelligent condition of signing in confirm nearby can deposit and wait to send out other intelligent parcel terminals of express delivery article, can just so near matching suitable intelligent parcel terminal, be favorable to improving the efficiency of getting the piece on the door, improved the utilization ratio to the intelligent parcel terminal of signing in when realizing the intelligent parcel terminal recovery of signing in.

209. The background server generates prompt information and feeds the prompt information back to the user terminal so as to prompt a receiver to hold the express items to be sent out through the intelligent parcel terminal, and generates indication information and sends the indication information to the intelligent parcel terminal.

210. The intelligent parcel terminal receives the indication information, and opens a storage space of the intelligent parcel terminal according to the indication information so that a receiver can store the express items to be sent.

Optionally, the indication information may include content in the mail sending request, preferably, may include an item type and a size parameter in the mail sending request, and before opening a storage space of the intelligent parcel terminal according to the indication information, the intelligent parcel terminal may further identify item information of an express item to be sent that needs to be stored by the addresser, compare the identified item information with the item type and the size parameter in the indication information, when the comparison is passed, trigger to execute the operation of opening the storage space of the intelligent parcel terminal according to the indication information, so that the addresser stores the express item to be sent, and when the comparison is not passed, do not open the storage space of the intelligent parcel terminal and/or output an item storage error prompt. Therefore, the consistency of the stored express items to be sent out and the express items to be sent out corresponding to the request for initiating the sending of the express items can be ensured, and further the safety of sending the express items through the signed intelligent parcel terminal is improved.

In this alternative embodiment, further optionally, the posting request may further include a posting mode selected by the addressee. The information feedback method based on the intelligent parcel terminal can further comprise the following operations:

after detecting that the express items to be sent are stored in the storage space, the intelligent parcel terminal feeds back a prompt of sending completion to the background server;

the background server receives the prompt of the completion of the mail and judges whether the mail sending mode is a mail getting mode, when the mail sending mode is judged to be the mail getting mode, the express personnel who get the mail from the mail getting mode are determined according to the geographic position of the addressee, and the mail getting instruction is sent to the express terminal of the express personnel, so that the express personnel can finish the mail getting operation of the intelligent parcel terminal according to the mail getting instruction.

It should be noted that, when the addressee has a mail requirement after signing in the intelligent package terminal, the identity of the addressee converts the addressee into a sender.

It should be noted that, there is no sequence between step 204 and step 206 and step 207 and step 210.

It can be seen that this optional embodiment can also initiate the request of sending a mail through user terminal to the backstage server after the addressee signed for the intelligent parcel terminal that holds the express delivery article, the backstage server intelligent judgement addressee has signed for the intelligent parcel terminal whether can splendid attire addressee person wait to send out the express delivery article, if so, send out and wait to send out the express delivery article through the intelligent parcel terminal that addressee has signed for directly, the resource utilization ratio of intelligent parcel terminal has been improved, also reduced to retrieve independently or return the unnecessary trouble to intelligent parcel terminal, the use experience to intelligent parcel terminal has been improved.

Example III

Referring to fig. 3, fig. 3 is a schematic structural diagram of an information feedback system based on an intelligent parcel terminal according to an embodiment of the present invention. As shown in fig. 3, the system may include an intelligent parcel terminal for containing an express item, and the intelligent parcel terminal includes:

the display module 301 is configured to display the target popularization information to a receiver after the receiver corresponding to the express item contained in the intelligent package terminal signs in the intelligent package terminal.

And the acquisition module 302 is used for acquiring the operation information of the addressee on the target popularization information.

And the feedback module 303 is configured to feed back the operation information to a background server that is connected with the intelligent parcel terminal in advance, so that the background server analyzes the popularization effect of the target popularization information according to the operation information.

It can be seen that, implementing the system described in fig. 3 can directly demonstrate the popularization information through the intelligent parcel terminal when utilizing the flow resource that express delivery parcel circulation formed to realize the popularization of information, need not the artificial mode of rethread and paste the information that needs to popularize on express delivery parcel, reduced the input of manpower, and can also reduce the condition emergence that popularization information was ignored, be favorable to the popularization of information, in addition, can also gather the popularization effect of recipient's feedback to the popularization information in order to analyze the popularization information automatically after demonstrate the popularization information, be convenient for adjust the popularization information that needs to demonstrate, be favorable to improving the matching degree of popularization information and recipient's demand, further be favorable to the popularization of information.

In an alternative embodiment, as shown in fig. 4, the system may further include a background server, and the background server may include:

the first communication module 401 is configured to receive operation information fed back by the intelligent parcel terminal.

And an effect analysis module 402, configured to analyze the popularization effect of the target popularization information according to the operation information received by the first communication module 401.

Optionally, the specific manner of the effect analysis module 402 analyzing the popularization effect of the target popularization information according to the operation information received by the first communication module 401 is:

the effect analysis module 402 determines a satisfaction analysis model corresponding to the target popularization information, and analyzes the operation information according to the satisfaction analysis model to obtain the current satisfaction of the addressee on the target popularization information;

the effect analysis module 402 determines a promotion effect corresponding to the current satisfaction as a promotion effect of the target promotion information according to the mapping relationship between the satisfaction and the promotion effect.

It can be seen that the system described in fig. 4 can also rapidly and accurately analyze the current satisfaction of the addressee on the target popularization information according to the satisfaction analysis model corresponding to the target popularization information, and further map the current satisfaction into the corresponding popularization effect according to the mapping relation between the satisfaction and the popularization effect, so that the efficiency and the accuracy of the analyzed popularization effect can be improved, and the current satisfaction can be mapped into information which can be directly referred to or used by the background server, so that the information can be directly used as a reference basis for subsequently adjusting the popularization information displayed to the addressee through the intelligent parcel terminal.

In another alternative embodiment, as shown in fig. 4, the smart parcel terminal may further include:

and the output module 304 is configured to output the interactive content pushed by the background server and matched with the target popularization information after the display module 301 finishes displaying the target popularization information.

The collection module 302 is further configured to collect feedback information of the recipient on the interactive content.

It can be seen that, after the popularization information presentation is finished, the system described in fig. 4 can also be controlled by the background server to output the interactive content matched with the popularization information, and collect feedback information of the addressee for the interactive content, and the collected feedback information is used for being fed back to the background server, so that the background server can intelligently judge the experience and satisfaction of the addressee for the popularization information according to the collected feedback information.

In yet another alternative embodiment, as shown in fig. 4, the backend server may further include:

the detection module 403 is configured to detect whether the promotion information needs to be displayed to other intelligent parcel terminals to be signed by the addressee after the effect analysis module 402 analyzes the promotion effect of the target promotion information according to the operation information.

And the determining module 404 is configured to determine, when the detecting module 403 detects that promotion information needs to be displayed to other intelligent parcel terminals, information to be promoted to other intelligent parcel terminals according to a promotion effect of the target promotion information and the target promotion information.

The first communication module 401 is further configured to push the information to be promoted determined by the determining module 404 to other intelligent parcel terminals, so that the information to be promoted is displayed by the other intelligent parcel terminals.

Further optionally, the specific manner of determining, by the determining module 404, the information to be promoted to be pushed to other intelligent parcel terminals according to the promotion effect of the target promotion information and the target promotion information may be:

the determining module 404 determines whether to adjust the promotion information displayed to the addressee according to the promotion effect of the target promotion information;

when the promotion information displayed to the addressee does not need to be adjusted, the determining module 404 determines other promotion information with an association relation with the target promotion information as information to be promoted which needs to be pushed to other intelligent parcel terminals;

when the promotion information displayed to the addressee needs to be adjusted, the determining module 404 determines other promotion information which does not have an association relationship with the target promotion information as information to be promoted which needs to be pushed to other intelligent parcel terminals.

It can be seen that the system described in fig. 4 can also be used for intelligently adjusting the information to be promoted to other intelligent parcel terminals corresponding to the addressee according to the target promotion information and the promotion effect aiming at the target promotion information before the information to be promoted to other intelligent parcel terminals corresponding to the addressee is required to be promoted, so that the matching degree of the promotion information to the demand of the addressee in subsequent display can be improved.

In yet another alternative embodiment, the first communication module 401 may be further configured to receive a posting request triggered by the recipient through the user terminal, where the posting request includes at least an item type of the recipient to post the express item and a size parameter of the express item to post. And as shown in fig. 4, the background server may further include:

the judging module 405 is configured to judge whether the intelligent parcel terminal can hold the express item to be posted according to the item type, the size parameter, the terminal type of the intelligent parcel terminal, and the storage space size of the intelligent parcel terminal.

And the generating module 406 is configured to generate the prompt information and the indication information when the determination result of the determining module 405 is yes.

The first communication module 401 is further configured to feed back a prompt message to the user terminal to prompt a recipient to hold the to-be-sent express item through the intelligent parcel terminal, and send an instruction message to the intelligent parcel terminal.

As shown in fig. 4, the smart parcel terminal further includes:

and the second communication module 305 is configured to receive the indication information sent by the background server.

And the opening module 306 is configured to open a storage space of the intelligent parcel terminal according to the indication information, so that a consignee stores the to-be-sent express items.

Further optionally, the posting request further includes a posting style selected by the recipient. The second communication module 305 is further configured to, after detecting that the to-be-posted express item is stored in the storage space, feed back a posting completion prompt to the background server.

Optionally, the second communication module 305 may detect whether the to-be-posted express item is stored in the storage space according to the real-time status information of the storage space acquired by the acquisition module 302.

The first communication module 401 is further configured to receive a mail completion prompt.

The determining module 405 is further configured to determine whether the mail sending mode is a door-to-door mail taking mode.

The first communication module 401 is further configured to determine, when the determining module 405 determines that the mail sending mode is a mail getting mode, a courier who gets a mail according to a geographic position of a addressee, and send a mail getting instruction to a courier's courier terminal, so that the courier completes a mail getting operation on the intelligent parcel terminal according to the mail getting instruction.

It can be seen that the system described in fig. 4 can also initiate a mail sending request to the background server through the user terminal after the addressee signs and receives the intelligent parcel terminal containing the express items, and the background server intelligently judges whether the addressee signed and received intelligent parcel terminal can contain the express items to be sent out of the addressee, if yes, the addressee directly signs and receives the intelligent parcel terminal to send out the express items to be sent out, so that the resource utilization rate of the intelligent parcel terminal is improved, unnecessary trouble of independently recovering or returning the intelligent parcel terminal is reduced, and the use experience of the intelligent parcel terminal is improved.

Example IV

Referring to fig. 5, fig. 5 is a schematic structural diagram of an intelligent parcel terminal according to an embodiment of the present invention. As shown in fig. 5, the smart parcel terminal may include:

a memory 501 in which executable program codes are stored;

a processor 502 coupled to the memory 501;

optionally, an output device 503 coupled to the processor 502 and an input device 504 may also be included;

the processor 502 invokes executable program codes stored in the memory 501 to perform the operations performed by the smart parcel terminal in the smart parcel terminal-based information feedback method described in the first or second embodiment.

Example five

The embodiment of the invention discloses a computer readable storage medium storing a computer program for electronic data exchange, wherein the computer program enables a computer to execute operations executed by an intelligent parcel terminal in the information feedback method based on the intelligent parcel terminal described in the first embodiment or the second embodiment.

Example six

Referring to fig. 6, a schematic structural diagram of a background server according to an embodiment of the present invention is shown. As shown in fig. 6, the background server may include:

a memory 601 in which executable program codes are stored;

A processor 602 coupled to the memory 601;

optionally, an output device 603 and an input device 604 coupled to the processor 602 may also be included;

the processor 602 invokes the executable program code stored in the memory 601 to perform the operations performed by the background server in the intelligent parcel terminal-based information feedback method described in the first or second embodiment.

Example six

The embodiment of the invention discloses a computer readable storage medium storing a computer program for electronic data exchange, wherein the computer program enables a computer to execute operations executed by a background server in an information feedback method based on an intelligent parcel terminal described in the first embodiment or the second embodiment.

The apparatus embodiments described above are merely illustrative, wherein the modules illustrated as separate components may or may not be physically separate, and the components shown as modules may or may not be physical, i.e., may be located in one place, or may be distributed over a plurality of network modules. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of this embodiment. Those of ordinary skill in the art will understand and implement the present invention without undue burden.

From the above detailed description of the embodiments, it will be apparent to those skilled in the art that the embodiments may be implemented by means of software plus necessary general hardware platforms, or of course by means of hardware. Based on such understanding, the foregoing technical solutions may be embodied essentially or in part in the form of a software product that may be stored in a computer-readable storage medium including Read-Only Memory (ROM), random-access Memory (Random Access Memory, RAM), programmable Read-Only Memory (Programmable Read-Only Memory, PROM), erasable programmable Read-Only Memory (Erasable Programmable Read Only Memory, EPROM), one-time programmable Read-Only Memory (OTPROM), electrically erasable programmable Read-Only Memory (EEPROM), compact disc Read-Only Memory (Compact Disc Read-Only Memory, CD-ROM) or other optical disc Memory, magnetic disc Memory, tape Memory, or any other medium that can be used for computer-readable carrying or storing data.

Finally, it should be noted that: the embodiment of the invention discloses an information feedback method and system based on an intelligent parcel terminal, which are disclosed by the embodiment of the invention only for illustrating the technical scheme of the invention, but not limiting the technical scheme; although the invention has been described in detail with reference to the foregoing embodiments, those of ordinary skill in the art will understand that; the technical scheme recorded in the various embodiments can be modified or part of technical features in the technical scheme can be replaced equivalently; such modifications and substitutions do not depart from the spirit and scope of the corresponding technical solutions.

Claims

1. The utility model provides an information feedback method based on intelligent parcel terminal, its characterized in that, intelligent parcel terminal is used for splendid attire express delivery article and splendid attire express delivery article intelligent parcel terminal can circulate and by corresponding addressee's personnel sign, the method includes:

after a receiver corresponding to the express items contained in the intelligent parcel terminal signs the intelligent parcel terminal, the intelligent parcel terminal acquires a sign-in mode of the receiver sign-in the intelligent parcel terminal, reported by an express management terminal, from a background server;

When the signing mode is that the addressee actually signs, the intelligent parcel terminal displays target popularization information for the addressee;

when the signing mode is that the express delivery site is signing, the intelligent parcel terminal detects whether prompt information which is sent by an express delivery management terminal corresponding to the signing express delivery site and used for indicating that the addressee takes away the intelligent parcel terminal from the signing express delivery site is received or not, and when the detection result is yes, the intelligent parcel terminal displays target popularization information for the addressee;

the intelligent parcel terminal acquires the operation information of the target popularization information by the addressee and feeds back the operation information to a background server which is connected with the intelligent parcel terminal in advance, so that the background server analyzes the popularization effect of the target popularization information according to the operation information;

the intelligent parcel terminal displays target popularization information to the addressee, and the intelligent parcel terminal comprises:

the intelligent parcel terminal determines object-oriented information of the intelligent parcel terminal, and selects a display device matched with the object-oriented information to display target popularization information according to the object-oriented information, wherein the object-oriented information comprises object-oriented attribute information and real-time object-oriented state information, the object-oriented attribute information comprises age and/or sex of the object, and the real-time object-oriented state information is used for representing things which are being processed by the object;

And, the method further comprises:

the background server detects whether popularization information needs to be displayed to other intelligent parcel terminals to be signed by the addressee, and judges whether the popularization information needs to be adjusted to be displayed to the addressee according to the popularization effect of the target popularization information when the popularization information needs to be displayed to the other intelligent parcel terminals;

when the promotion information displayed to the addressee does not need to be adjusted, the background server determines other promotion information with association relation with the target promotion information, and uses the other promotion information as information to be promoted, which needs to be pushed to the other intelligent parcel terminals, and pushes the information to be promoted to the other intelligent parcel terminals, so that the other intelligent parcel terminals display the information to be promoted; the other promotion information with the association relation with the target promotion information comprises other promotion information with the association relation according to the determination of the target promotion information.

2. The information feedback method based on the intelligent parcel terminal according to claim 1, wherein the background server analyzes the popularization effect of the target popularization information according to the operation information, and the method comprises the following steps:

3. The intelligent parcel terminal-based information feedback method according to claim 1 or 2, wherein the method further comprises:

4. The intelligent parcel terminal-based information feedback method of claim 3, wherein the operation information comprises first operation information of the addressee in the target popularization information display process and/or second operation information of the addressee after the target popularization information display is finished;

5. The information feedback method based on the intelligent parcel terminal according to claim 1, wherein the background server determines information to be promoted to be pushed to the other intelligent parcel terminals according to the promotion effect of the target promotion information and the target promotion information, and the method comprises the following steps:

6. The intelligent parcel terminal-based information feedback method according to any one of claims 1, 2, 4 and 5, further comprising:

7. The intelligent parcel terminal-based information feedback method of claim 6, wherein the posting request further comprises a posting mode selected by the addressee;

the method further comprises the steps of:

8. An information feedback system based on intelligent parcel terminal, its characterized in that, the system is including being used for splendid attire express delivery article, can circulate and by corresponding addressee's personnel sign intelligent parcel terminal, just intelligent parcel terminal includes:

the feedback module is used for feeding back the operation information to a background server which is connected with the intelligent parcel terminal in advance, so that the background server analyzes the popularization effect of the target popularization information according to the operation information;

the intelligent parcel terminal is further configured to obtain, from a background server, a signing mode of signing the intelligent parcel terminal by a receiver reported by an express management terminal after signing the intelligent parcel terminal by the receiver corresponding to the express item contained in the intelligent parcel terminal, and when the signing mode is that the receiver actually signs, trigger the display module to execute the operation of displaying target popularization information to the receiver; when the signing mode is that the express delivery site is replaced by signing, detecting whether prompt information which is sent by an express delivery management terminal and used for indicating that the addressee takes away the intelligent package terminal from the express delivery site replaced by signing is received or not, and when the detection result is yes, triggering the display module to execute the operation of displaying the target popularization information to the addressee;

And the specific mode of the display module for displaying the target popularization information to the addressee comprises the following steps: determining object-oriented information of the intelligent parcel terminal, and selecting a display device matched with the object-oriented information to display target popularization information according to the object-oriented information, wherein the object-oriented information comprises object-oriented attribute information and real-time object-oriented state information, the object-oriented attribute information comprises age and/or sex of the object, and the real-time object-oriented state information is used for representing things which are being processed by the object;

and, the system further comprises the background server, wherein:

the background server is used for detecting whether popularization information needs to be displayed to other intelligent parcel terminals to be signed by the addressee, and judging whether the popularization information needs to be adjusted to be displayed to the addressee according to the popularization effect of the target popularization information when the popularization information needs to be displayed to the other intelligent parcel terminals; when the promotion information displayed to the addressee does not need to be adjusted, other promotion information with an association relation with the target promotion information is determined to be used as information to be promoted, which needs to be pushed to the other intelligent parcel terminals, and the information to be promoted is pushed to the other intelligent parcel terminals, so that the other intelligent parcel terminals display the information to be promoted; the other promotion information with the association relation with the target promotion information comprises other promotion information with the association relation according to the determination of the target promotion information.

9. The intelligent parcel terminal-based information feedback system of claim 8, wherein the background server is further configured to:

receiving the operation information fed back by the intelligent parcel terminal;

analyzing the popularization effect of the target popularization information according to the operation information;

the specific way that the background server analyzes the popularization effect of the target popularization information according to the operation information is as follows:

determining a satisfaction analysis model corresponding to the target popularization information, and analyzing the operation information according to the satisfaction analysis model to obtain the current satisfaction of the addressee on the target popularization information;

and determining the popularization effect corresponding to the current satisfaction degree according to the mapping relation between the satisfaction degree and the popularization effect, and taking the popularization effect as the popularization effect of the target popularization information.