CN110675031A - Maintenance information processing method and device based on spatial coding and computer equipment - Google Patents
Maintenance information processing method and device based on spatial coding and computer equipment Download PDFInfo
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Abstract
The invention discloses a maintenance information processing method, a device, computer equipment and a storage medium based on spatial coding, wherein the method comprises the following steps: when the state of a maintenance object is abnormal, acquiring the object code and the current authority information of the abnormal object, and generating a maintenance work order of the abnormal object; the object code is a spatial code of the abnormal object; issuing the maintenance work order to a maintenance terminal corresponding to the object code, and reading response information input by a response person on a maintenance terminal corresponding to the current authority information; the response personnel are the maintenance personnel who respond to the maintenance work order most quickly; receiving the maintenance progress fed back by the response terminal; the response terminal is a maintenance terminal held by the response personnel. By adopting the method, the state information, the authority information, the maintenance information such as the maintenance and the like of the abnormal object can be processed in time, and the processing efficiency of the maintenance information can be improved.
Description
Technical Field
The present invention relates to the field of signal processing technologies, and in particular, to a method and an apparatus for processing maintenance information based on spatial coding, a computer device, and a storage medium.
Background
Management software such as various management application programs exists in the management of the current building, taking the management application program as an example, data generated by the program is often required to be controlled by authority, namely, a user with a specific role can only see the specific data; for example, in a repair procedure, electrician a is responsible for the repair of electricity from first floor to tenth floor, electrician B is responsible for the repair of electricity from eleventh floor to twentieth floor, electrician C is responsible for the repair of electricity from all twenty floors, and the logistical officer can see all the repairs.
The software programs on the permission configuration market are usually enumerated according to service types and then enumerated according to floors, permission configuration data of each user are often more, and more configuration items are often needed when the application programs are used, for example, an electrician C needs to configure twenty configuration items.
With the increasing scale of management software, the authorities are more and more detailed, the required configuration items are more and more, a large amount of storage space is occupied, and the processing efficiency of maintenance information such as specific authority and progress is low.
Disclosure of Invention
In view of the above problems, the present invention provides a method, an apparatus, a computer device and a storage medium for processing maintenance information based on spatial coding.
In order to achieve the purpose of the invention, the invention provides a maintenance information processing method based on spatial coding, which comprises the following steps:
s110, when the state of a maintenance object is abnormal, acquiring the object code and the current authority information of the abnormal object, and generating a maintenance work order of the abnormal object; the object code is a spatial code of the abnormal object; the current authority information is the maintenance authority which is required by the maintenance personnel in the current state of the abnormal object;
s120, issuing the maintenance work order to a maintenance terminal corresponding to the object code, and reading response information input by a responder on a maintenance terminal corresponding to the current authority information; the response personnel are the maintenance personnel who respond to the maintenance work order most quickly;
s130, receiving the maintenance progress fed back by the response terminal; the response terminal is a maintenance terminal held by the response personnel.
In one embodiment, after the issuing the maintenance work order to the maintenance terminal corresponding to the object code, the method further includes:
and if the maintenance terminal corresponding to the current authority information is not searched, configuring the maintenance personnel corresponding to the current authority information according to the skill characteristics of the maintenance personnel, and determining the configured maintenance terminal of the maintenance personnel as the maintenance terminal corresponding to the current authority information.
In one embodiment, the method for processing maintenance information based on spatial coding further includes:
and receiving maintenance completion information fed back by the response terminal, and generating a maintenance record corresponding to the abnormal object.
In one embodiment, before acquiring the object code and the current authority information of the abnormal object and generating the maintenance work order of the abnormal object when the state of the abnormal object is abnormal, the method further includes:
setting the space code of each maintenance object according to the position information of each maintenance object in the set space;
and setting the maintenance authority which each maintenance object requires the maintenance personnel to have in various abnormal states.
As one example, the setting space is a hospital.
As one embodiment, the spatial encoding includes at least three levels of encoding; the first-level code corresponds to a hospital name; the second level code corresponds to hospital yards; the third level code corresponds to a building.
In one embodiment, before acquiring the object code and the current authority information of the abnormal object and generating the maintenance work order of the abnormal object when the state of the abnormal object is abnormal, the method further includes:
setting a unit space corresponding to each maintainer, and setting authority marks of the maintainers according to the skill characteristics of each maintainer; the setting space includes a plurality of unit spaces.
A spatial coding-based maintenance information processing apparatus, comprising:
the system comprises an acquisition module, a processing module and a processing module, wherein the acquisition module is used for acquiring an object code and current authority information of an abnormal object when the state of the abnormal object is maintained and generating a maintenance work order of the abnormal object; the object code is a spatial code of the abnormal object; the current authority information is the maintenance authority which is required by the maintenance personnel in the current state of the abnormal object;
the issuing module is used for issuing the maintenance work order to the maintenance terminal corresponding to the object code and reading response information input by a response person on one maintenance terminal corresponding to the current authority information; the response personnel are the maintenance personnel who respond to the maintenance work order most quickly;
the first receiving module is used for receiving the maintenance progress fed back by the response terminal; the response terminal is a maintenance terminal held by the response personnel.
A computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, wherein the processor implements the steps of the method for processing maintenance information based on spatial coding according to any of the above embodiments when executing the computer program.
A computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, implements the steps of the maintenance information processing method based on spatial coding of any one of the above embodiments.
The method and the device can acquire the object code and the current authority information of the abnormal object when the state of the maintenance object is abnormal, generate the maintenance work order of the abnormal object, send the maintenance work order to the maintenance terminal corresponding to the object code, read the response information input by a response person on one maintenance terminal corresponding to the current authority information, and receive the maintenance progress fed back by the response terminal, so as to timely process the state information, the authority information, the maintenance information and other maintenance information of the abnormal object, and can improve the processing efficiency of the maintenance information and the response efficiency of corresponding maintenance work.
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FIG. 1 is a flow diagram of a method for spatial coding based maintenance information processing according to an embodiment;
FIG. 2 is a schematic structural diagram of a spatial coding-based maintenance information processing apparatus according to an embodiment;
FIG. 3 is a schematic diagram of a computer device of an embodiment.
Detailed Description
In order to make the objects, technical solutions and advantages of the present application more apparent, the present application is described in further detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the present application and are not intended to limit the present application.
Reference herein to "an embodiment" means that a particular feature, structure, or characteristic described in connection with the embodiment can be included in at least one embodiment of the application. The appearances of the phrase in various places in the specification are not necessarily all referring to the same embodiment, nor are separate or alternative embodiments mutually exclusive of other embodiments. It is explicitly and implicitly understood by one skilled in the art that the embodiments described herein can be combined with other embodiments.
The maintenance information processing method based on the space coding can be applied to a management terminal of a manager of a space needing maintenance management, such as a hospital. The management terminal can acquire an object code and current authority information of an abnormal object when the state of the maintenance object is abnormal, generate a maintenance work order of the abnormal object, issue the maintenance work order to a maintenance terminal corresponding to the object code, and read response information input by a responder on a maintenance terminal corresponding to the current authority information; receiving the maintenance progress fed back by the response terminal; the authority, the progress and other maintenance information in the information processing system can be processed in time, so that the processing efficiency of the maintenance information can be improved. The management terminal may be, but is not limited to, various personal computers, notebook computers, smart phones, tablet computers, and portable wearable devices.
In one embodiment, as shown in fig. 1, a method for processing maintenance information based on spatial coding is provided, which is described by taking the method as an example applied to the management terminal in fig. 1, and includes the following steps:
referring to fig. 1, fig. 1 is a flowchart of a method for processing maintenance information based on spatial coding according to an embodiment, including the following steps:
s110, when the state of a maintenance object is abnormal, acquiring the object code and the current authority information of the abnormal object, and generating a maintenance work order of the abnormal object; the object code is a spatial code of the abnormal object; and the current authority information is the maintenance authority which is required by the maintenance personnel in the current state of the abnormal object.
The maintenance object refers to objects (such as electric lamps in a certain aisle of a hospital) such as various devices and/or facilities in a set space, and when a certain maintenance object is in a state of being weakened in normal function, broken down or stopped working, the state of the maintenance object can be judged to be abnormal, at this moment, the maintenance object can be determined as an abnormal object, a space code corresponding to the abnormality is obtained and used as an object code, and the maintenance authority required by a maintenance person is determined according to the current state of the abnormal object, so that the current authority information of the abnormal object is obtained.
Specifically, the management terminal may generate a maintenance work order for the abnormal object according to the object code and the current authority information of the abnormal object, so that the maintenance work order carries the space code (i.e., the space position information) and the current authority information (i.e., the maintenance authority currently required by the maintenance staff) of the abnormal object, and may also carry information such as the object flag of the abnormal object, so that the management terminal may accurately notify the corresponding maintenance staff of the maintenance work order.
S120, issuing the maintenance work order to a maintenance terminal corresponding to the object code, and reading response information input by a responder on a maintenance terminal corresponding to the current authority information; the response personnel are the maintenance personnel who respond to the maintenance work order most quickly.
The maintenance terminal is a terminal held by a maintenance worker. The maintenance terminal can receive and display various information issued by the management terminal, and can also receive various instruction information such as response instructions input by corresponding maintenance personnel.
Specifically, each unit space in the set space has a corresponding maintenance person, and these maintenance persons can provide maintenance work for the maintenance object at the unit space in charge. After the management terminal acquires the object code and the current authority information of the abnormal object and generates the corresponding maintenance work order, the management terminal can issue the maintenance work order to all the maintenance personnel corresponding to the object code, so that the corresponding maintenance personnel can check the maintenance work order of the abnormal object. The maintenance work order can carry current authority information, and if the authority mark of a certain maintenance person is matched with the current authority information, a corresponding maintenance terminal can input a response instruction. Specifically, after the management terminal obtains the object code, the management terminal may search for a unit space where the object code is located, and then search for a maintainer corresponding to the unit space to determine the maintainer corresponding to the object code, thereby determining the maintenance terminal corresponding to the object code.
The management terminal can detect the response instruction received by the maintenance terminal, read the response instruction with the fastest response, determine the maintenance personnel corresponding to the response instruction with the fastest response as the response personnel, and determine the maintenance terminal corresponding to the response personnel as the response terminal, so as to improve the response speed of the maintenance work order.
S130, receiving the maintenance progress fed back by the response terminal; the response terminal is a maintenance terminal held by the response personnel.
After responding to the maintenance work order, the response personnel can go to the abnormal object to perform maintenance operation and input corresponding maintenance progress to the response terminal in time, so that the management terminal can obtain the maintenance progress fed back by the response terminal in time.
According to the maintenance information processing method based on the space coding, when the state of the maintenance object is abnormal, the object coding and the current authority information of the abnormal object can be obtained, the maintenance work order of the abnormal object is generated, the maintenance work order is issued to the maintenance terminal corresponding to the object coding, the response information input by a response person is read on one maintenance terminal corresponding to the current authority information, the maintenance progress fed back by the response terminal is received, the state information, the authority information, the maintenance information and the like of the abnormal object are processed in time, the processing efficiency of the maintenance information can be improved, and the response efficiency of corresponding maintenance work can be improved.
In an embodiment, after the issuing the maintenance work order to the maintenance terminal corresponding to the object code, the method further includes:
and if the maintenance terminal corresponding to the current authority information is not searched, configuring the maintenance personnel corresponding to the current authority information according to the skill characteristics of the maintenance personnel, and determining the configured maintenance terminal of the maintenance personnel as the maintenance terminal corresponding to the current authority information.
Specifically, the maintenance staff and the maintenance terminals may be in one-to-one correspondence, that is, each maintenance staff holds one maintenance terminal.
In this embodiment, when the maintenance terminal corresponding to the current permission information is not searched, the maintenance staff corresponding to the current permission information may be configured according to the skill characteristics of the maintenance staff, and the configured maintenance terminal of the maintenance staff is determined as the maintenance terminal corresponding to the current permission information, so as to smoothly obtain the maintenance terminal corresponding to the current permission information, perform reading of the response information, and further ensure the real-time performance of the maintenance operation.
In an embodiment, the method for processing maintenance information based on spatial coding further includes:
and receiving maintenance completion information fed back by the response terminal, and generating a maintenance record corresponding to the abnormal object.
After the response personnel completes the maintenance operation, the response personnel can input maintenance completion information to the response terminal, and the response terminal sends the read maintenance completion information to the management terminal, so that the management terminal can timely receive the maintenance completion information fed back by the response terminal and generate a maintenance record of the maintenance abnormal object for subsequent statistics and/or query.
In an embodiment, before the acquiring the object code and the current authority information of the abnormal object and generating the maintenance work order of the abnormal object when the state of the abnormal object is abnormal, the method further includes:
setting the space code of each maintenance object according to the position information of each maintenance object in the set space;
and setting the maintenance authority which each maintenance object requires the maintenance personnel to have in various abnormal states.
The setting space may be a space requiring maintenance, such as a hospital, a school, or the like. The maintenance object refers to various facilities and/or equipment of a set space, such as a table, furniture, and/or appliances, and the like.
The maintenance authority may be set according to a state that a corresponding maintenance object may face, for example, the maintenance authority that a maintenance person who maintains a certain electrical appliance may have includes: viewing rights, repair rights, and/or replacement rights, etc. One maintenance person may configure multiple maintenance rights, for example, a maintenance person is an electrician, who may have maintenance rights such as viewing rights, repair rights, and/or replacement rights.
The space coding of each maintenance object is set based on the position information of each maintenance object in the set space, so that the storage space occupied by the space coding can be saved, and the speed of performing corresponding processing on the space coding is improved.
As one example, the setting space is a hospital.
As one embodiment, the spatial encoding includes at least three levels of encoding; the first-level code corresponds to a hospital name; the second level code corresponds to hospital yards; the third level code corresponds to a building.
The embodiment can perform spatial coding on the architectural features of hospitals, specifically can perform hierarchical coding on each maintenance object of a corresponding hospital, and takes a hospital in a certain area as an example, the first level corresponds to the hospital in the area, and can be coded as NJDT; if the hospital has multiple yards, the second level can be set as the codes of the yards; the third level corresponds to the building: the first floor, the seat a, is a01A, and then floors, rooms, and the like are sequentially encoded in the lower level.
In an embodiment, before the acquiring the object code and the current authority information of the abnormal object and generating the maintenance work order of the abnormal object when the state of the abnormal object is abnormal, the method further includes:
setting a unit space corresponding to each maintainer, and setting authority marks of the maintainers according to the skill characteristics of each maintainer; the setting space includes a plurality of unit spaces.
Often, the defined space includes multiple unit spaces, such as a hospital may include multiple yards or multiple buildings, etc.
In this embodiment, the authority flag of the maintenance staff is preset, and accordingly, the authority flag of the maintenance terminal can be determined, so that the maintenance terminal corresponding to the current authority information of the abnormal device can be determined more quickly in the following, and the processing efficiency of the maintenance information is further ensured.
In one embodiment, the method for processing the maintenance information based on the spatial coding is described by taking a hospital building group of a hospital in a certain area as an example, and comprises the following processes:
step 10, spatially encoding the corresponding building group according to a certain rule, for example, spatially encoding the building group of the regional hospital according to the mode shown in table 1, and after encoding, the NJDT-A01A-F001-R001 represents a room of a first floor of a first seat of a first office of a regional hospital clinic. Table 1 is for example architectural coding, where the coding format is not specifically required.
TABLE 1
And Step 20, an administrator configures the user authority according to the coded building group at the management terminal, and the authority configuration is divided into two sections. The former segment is a single or a segment of a continuous spatially coded representation, and the latter segment is a service type and a right. As shown in table 2. Table 2 shows rules for configuring user rights. The authority information E in table 2 represents electricity, W represents water, a represents all classifications, R represents read, and W represents write authority, and this letter code differs depending on the design of the project and software.
TABLE 2
For example, if electrician a has the right to view the electrical data of first floor, to tenth floor of the regional hospital, the configuration items are NJDT-a01A-F001 to NJDT-a01A-F010, E ═ R.
Step30, when the repair system of the management terminal generates a repair work order of an electric lamp, assuming that the repair place of the work order is a room with the first floor, the third floor and the fourth floor of the regional hospital, matching the system according to a space code NJDT-A01A-F003-R004 generated in the repair place, finding a matching rule, and obtaining second-half information E-R from NJDT-A01A-F003 to indicate that the electric lamp has a reading right.
Step 40, the system passes the authentication and displays the work order to electrician A.
Step 50, after the electrician a finishes the maintenance, the electrician a can input the maintenance progress at the held maintenance terminal so that the maintenance terminal can send the maintenance progress to the management terminal.
In one example, if electrician a operates the mobile phone application to complete the work order, the same procedure as Step30 is followed to find that there is no operation right of electricity, and the procedure cannot be executed. At this time, the method may further include:
step 60, the electrician A contacts the administrator, the administrator modifies the authority of the electrician A into NJDT-A01: E ═ RW at the management terminal, the fact that the electrician A has read-write authority for all the electricity-related data of the first floor of the regional hospital is shown, and the electrician A is informed.
And Step 70, the electrician A submits the repair order again, and the room code NJDT-A01A-F003-R004 finds the NJDT-A01 in the permission configuration to be matched, so that the permission E is RW, that is, the permission E is readable and writable for the electrically related data. And if the authentication is passed, the repair flow is reported continuously.
Optionally, after the configuration is completed, the method further includes:
and Step 25, the management terminal divides the user configuration into 10 records and stores the 10 records into the configuration items, so that only the matching space coding prefix is used during searching, and the query efficiency is increased.
According to the maintenance information processing method based on the spatial coding, the spatial coding based on the position relation is carried out on the building in advance, the spatial coding can be used for carrying out data authority configuration in various application software for managing the building, the application software obtains the configuration based on the code matching, and whether a user can inquire or change various data is determined according to the configuration result.
It should be understood that, although the steps in the flowchart of fig. 1 are shown in order as indicated by the arrows, the steps are not necessarily performed in order as indicated by the arrows. The steps are not performed in the exact order shown and described, and may be performed in other orders, unless explicitly stated otherwise. Moreover, at least a portion of the steps in fig. 1 may include multiple sub-steps or multiple stages that are not necessarily performed at the same time, but may be performed at different times, and the order of performance of the sub-steps or stages is not necessarily sequential, but may be performed in turn or alternately with other steps or at least a portion of the sub-steps or stages of other steps.
Referring to fig. 2, fig. 2 is a schematic structural diagram of a maintenance information processing apparatus based on spatial coding according to an embodiment, including:
the obtaining module 110 is configured to, when a state of a maintenance object is abnormal, obtain an object code and current authority information of the abnormal object, and generate a maintenance work order of the abnormal object; the object code is a spatial code of the abnormal object; the current authority information is the maintenance authority which is required by the maintenance personnel in the current state of the abnormal object;
the issuing module 120 is configured to issue the maintenance work order to a maintenance terminal corresponding to the object code, and read response information input by a responder on a maintenance terminal corresponding to the current permission information; the response personnel are the maintenance personnel who respond to the maintenance work order most quickly;
a first receiving module 130, configured to receive the maintenance schedule fed back by the response terminal; the response terminal is a maintenance terminal held by the response personnel.
In an embodiment, the apparatus for processing maintenance information based on spatial coding further includes:
and the configuration module is used for configuring the maintainers corresponding to the current authority information according to the skill characteristics of the maintainers and determining the maintenance terminals of the configured maintainers as the maintenance terminals corresponding to the current authority information if the maintenance terminals corresponding to the current authority information are not searched.
In an embodiment, the apparatus for processing maintenance information based on spatial coding further includes:
and the second receiving module is used for receiving the maintenance completion information fed back by the response terminal and generating a maintenance record corresponding to the abnormal object.
In an embodiment, the apparatus for processing maintenance information based on spatial coding further includes:
the first setting module is used for setting the space code of each maintenance object according to the position information of each maintenance object in the set space;
and the second setting module is used for setting the maintenance authority which each maintenance object requires the maintenance personnel to have in various abnormal states.
As one example, the setting space is a hospital.
As one embodiment, the spatial encoding includes at least three levels of encoding; the first-level code corresponds to a hospital name; the second level code corresponds to hospital yards; the third level code corresponds to a building.
In an embodiment, the apparatus for processing maintenance information based on spatial coding further includes:
the third setting module is used for setting the unit space corresponding to each maintainer and setting the authority mark of the maintainer according to the skill characteristic of each maintainer; the setting space includes a plurality of unit spaces.
For specific limitations of the spatial coding-based maintenance information processing apparatus, reference may be made to the above limitations of the spatial coding-based maintenance information processing method, which are not described herein again. The modules in the maintenance information processing device based on spatial coding can be wholly or partially realized by software, hardware and a combination thereof. The modules can be embedded in a hardware form or independent from a processor in the computer device, and can also be stored in a memory in the computer device in a software form, so that the processor can call and execute operations corresponding to the modules.
In one embodiment, a computer device is provided, which may be a terminal, and its internal structure diagram may be as shown in fig. 3. The computer device includes a processor, a memory, a network interface, a display screen, and an input device connected by a system bus. Wherein the processor of the computer device is configured to provide computing and control capabilities. The memory of the computer device comprises a nonvolatile storage medium and an internal memory. The non-volatile storage medium stores an operating system and a computer program. The internal memory provides an environment for the operation of an operating system and computer programs in the non-volatile storage medium. The network interface of the computer device is used for communicating with an external terminal through a network connection. The computer program is executed by a processor to implement a method for spatial coding based maintenance information processing. The display screen of the computer equipment can be a liquid crystal display screen or an electronic ink display screen, and the input device of the computer equipment can be a touch layer covered on the display screen, a key, a track ball or a touch pad arranged on the shell of the computer equipment, an external keyboard, a touch pad or a mouse and the like.
Those skilled in the art will appreciate that the architecture shown in fig. 3 is merely a block diagram of some of the structures associated with the disclosed aspects and is not intended to limit the computing devices to which the disclosed aspects apply, as particular computing devices may include more or less components than those shown, or may combine certain components, or have a different arrangement of components.
Based on the examples described above, in one embodiment, a computer device is further provided, where the computer device includes a memory, a processor, and a computer program stored in the memory and executable on the processor, and when the processor executes the program, the processor implements the method for processing maintenance information based on spatial coding as in any of the above embodiments.
It will be understood by those skilled in the art that all or part of the processes in the methods of the embodiments described above may be implemented by a computer program, which may be stored in a non-volatile computer-readable storage medium, and in the embodiments of the present invention, the program may be stored in the storage medium of a computer system and executed by at least one processor in the computer system, so as to implement the processes of the embodiments including the above-described method for processing maintenance information based on spatial coding. The storage medium may be a magnetic disk, an optical disk, a Read-only Memory (ROM), a Random Access Memory (RAM), or the like.
Accordingly, in an embodiment, a computer storage medium and a computer readable storage medium are also provided, on which a computer program is stored, wherein the program, when executed by a processor, implements any one of the maintenance information processing methods based on spatial coding as described in the above embodiments.
The technical features of the above embodiments can be arbitrarily combined, and for the sake of brevity, all possible combinations of the technical features in the above embodiments are not described, but should be considered as the scope of the present specification as long as there is no contradiction between the combinations of the technical features.
It should be noted that the terms "first \ second \ third" referred to in the embodiments of the present application merely distinguish similar objects, and do not represent a specific ordering for the objects, and it should be understood that "first \ second \ third" may exchange a specific order or sequence when allowed. It should be understood that "first \ second \ third" distinct objects may be interchanged under appropriate circumstances such that the embodiments of the application described herein may be implemented in an order other than those illustrated or described herein.
The terms "comprising" and "having" and any variations thereof in the embodiments of the present application are intended to cover non-exclusive inclusions. For example, a process, method, apparatus, product, or device that comprises a list of steps or modules is not limited to the listed steps or modules but may alternatively include other steps or modules not listed or inherent to such process, method, product, or device.
The above-mentioned embodiments only express several embodiments of the present application, and the description thereof is more specific and detailed, but not construed as limiting the scope of the invention. It should be noted that, for a person skilled in the art, several variations and modifications can be made without departing from the concept of the present application, which falls within the scope of protection of the present application. Therefore, the protection scope of the present patent shall be subject to the appended claims.
Claims (10)
1. A maintenance information processing method based on spatial coding is characterized by comprising the following steps:
s110, when the state of a maintenance object is abnormal, acquiring the object code and the current authority information of the abnormal object, and generating a maintenance work order of the abnormal object; the object code is a spatial code of the abnormal object; the current authority information is the maintenance authority which is required by the maintenance personnel in the current state of the abnormal object;
s120, issuing the maintenance work order to a maintenance terminal corresponding to the object code, and reading response information input by a responder on a maintenance terminal corresponding to the current authority information; the response personnel are the maintenance personnel who respond to the maintenance work order most quickly;
s130, receiving the maintenance progress fed back by the response terminal; the response terminal is a maintenance terminal held by the response personnel.
2. The method for processing maintenance information based on spatial coding according to claim 1, wherein after the issuing of the maintenance work order to the maintenance terminal corresponding to the object code, the method further comprises:
and if the maintenance terminal corresponding to the current authority information is not searched, configuring the maintenance personnel corresponding to the current authority information according to the skill characteristics of the maintenance personnel, and determining the configured maintenance terminal of the maintenance personnel as the maintenance terminal corresponding to the current authority information.
3. The method for processing maintenance information based on spatial coding according to claim 1, further comprising:
and receiving maintenance completion information fed back by the response terminal, and generating a maintenance record corresponding to the abnormal object.
4. The method according to any one of claims 1 to 3, wherein before acquiring the object code and the current authority information of the abnormal object and generating the maintenance work order of the abnormal object when the state of the abnormal object is abnormal, the method further comprises:
setting the space code of each maintenance object according to the position information of each maintenance object in the set space;
and setting the maintenance authority which each maintenance object requires the maintenance personnel to have in various abnormal states.
5. The maintenance information processing method based on spatial coding according to claim 4, wherein the setting space is a hospital.
6. The maintenance information processing method based on spatial coding according to claim 5, wherein the spatial coding includes at least three levels of coding; the first-level code corresponds to a hospital name; the second level code corresponds to hospital yards; the third level code corresponds to a building.
7. The method according to claim 4, wherein before acquiring the object code and the current authority information of the abnormal object and generating the maintenance work order of the abnormal object when the state of the abnormal object is abnormal, the method further comprises:
setting a unit space corresponding to each maintainer, and setting authority marks of the maintainers according to the skill characteristics of each maintainer; the setting space includes a plurality of unit spaces.
8. A maintenance information processing apparatus based on spatial coding, comprising:
the system comprises an acquisition module, a processing module and a processing module, wherein the acquisition module is used for acquiring an object code and current authority information of an abnormal object when the state of the abnormal object is maintained and generating a maintenance work order of the abnormal object; the object code is a spatial code of the abnormal object; the current authority information is the maintenance authority which is required by the maintenance personnel in the current state of the abnormal object;
the issuing module is used for issuing the maintenance work order to the maintenance terminal corresponding to the object code and reading response information input by a response person on one maintenance terminal corresponding to the current authority information; the response personnel are the maintenance personnel who respond to the maintenance work order most quickly;
the first receiving module is used for receiving the maintenance progress fed back by the response terminal; the response terminal is a maintenance terminal held by the response personnel.
9. A computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, characterized in that the steps of the method of any of claims 1 to 7 are implemented when the computer program is executed by the processor.
10. A computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, carries out the steps of the method according to any one of claims 1 to 7.
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| CN201910823048.5A CN110675031A (en) | 2019-09-02 | 2019-09-02 | Maintenance information processing method and device based on spatial coding and computer equipment |
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| CN201910823048.5A CN110675031A (en) | 2019-09-02 | 2019-09-02 | Maintenance information processing method and device based on spatial coding and computer equipment |
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| CN109712036A (en) * | 2019-01-21 | 2019-05-03 | 嘉兴恒创电力集团有限公司华创信息科技分公司 | A kind of troublshooting management method, system and relevant apparatus |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN105827458A (en) * | 2016-05-09 | 2016-08-03 | 中国联合网络通信集团有限公司 | Fault dispatching method and device in communication network |
| CN107809322A (en) * | 2016-09-06 | 2018-03-16 | 中兴通讯股份有限公司 | The distribution method and device of work order |
| CN109712036A (en) * | 2019-01-21 | 2019-05-03 | 嘉兴恒创电力集团有限公司华创信息科技分公司 | A kind of troublshooting management method, system and relevant apparatus |
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