CN110365571B - Method for real-time communication between enterprise-specific closed real-time communication system and external personnel - Google Patents

Method for real-time communication between enterprise-specific closed real-time communication system and external personnel Download PDF

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CN110365571B
CN110365571B CN201810251362.6A CN201810251362A CN110365571B CN 110365571 B CN110365571 B CN 110365571B CN 201810251362 A CN201810251362 A CN 201810251362A CN 110365571 B CN110365571 B CN 110365571B
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time communication
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CN110365571A (en
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郭承翔
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Hudongzitong Co ltd
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Hudongzitong Co ltd
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00Data switching networks
    • H04L12/02Details
    • H04L12/16Arrangements for providing special services to substations
    • H04L12/18Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
    • H04L12/185Arrangements for providing special services to substations for broadcast or conference, e.g. multicast with management of multicast group membership
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04Real-time or near real-time messaging, e.g. instant messaging [IM]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/52User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail for supporting social networking services

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Computing Systems (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
  • Telephonic Communication Services (AREA)

Abstract

A method for real-time communication between enterprise-dedicated closed real-time communication system and external personnel includes logging in a first identification information of a first external personnel end from a first enterprise-dedicated closed real-time communication server by a first enterprise personnel end to enable the first external personnel end to obtain a link information provided by a public real-time communication server, obtaining a real-time communication application program through the link information, transmitting the first identification information through the real-time communication application program to register the first identification information with the public real-time communication server to obtain a first group identifier corresponding to a first communication group and provide the first group identifier to the first enterprise-dedicated closed real-time communication server, enabling the first external personnel end to join the first communication group according to the first group identifier to enable real-time communication with the first enterprise personnel end in the first communication group.

Description

Method for real-time communication between enterprise-specific closed real-time communication system and external personnel
Technical Field
The invention relates to a real-time communication service, in particular to a method for real-time communication between an enterprise-specific closed real-time communication system and external personnel.
Background
Social chat applications, such as LINE, WeChat, Whatsapp, etc., are becoming popular, with the average time for people to use real-time communication software over 1 hour per day. In view of this, many enterprises begin to use the real-time communication software to communicate with public affairs, but the servers and databases of the real-time communication software are usually located abroad, which not only has low security but also lacks integration function, and is liable to cause the security of enterprises to be leaked.
Therefore, the enterprise real-time communication service which mainly takes internal offices such as enterprises, governments or units and the like as main parts and establishes the real-time communication pipeline of internal staff comes to the end, compared with the personal real-time communication tool, the enterprise real-time communication service emphasizes the safety, the practicability, the stability and the expansibility, can be customized according to the actual requirements of application objects, not only meets the communication requirements of the internal staff of the enterprises, but also can solve the problems of company system, network safety and the like. Moreover, based on the information security, the real-time communication service of the enterprise only allows employees in the same enterprise to communicate and communicate with each other in the group of the enterprise, so that when an external employee needs to remotely contact or discuss a business with the members of the group in real time due to the working relationship, the real-time communication service of the enterprise cannot be used for communicating with the members of the group or the external employee in real time.
Disclosure of Invention
The invention aims to provide a method for real-time communication between an enterprise-specific closed real-time communication system and external personnel, which is used for adding the external personnel into an enterprise real-time communication group and enabling the external personnel to carry out real-time communication through the enterprise-specific closed real-time communication system.
The invention relates to a method for real-time communication between an enterprise-specific closed real-time communication system and external personnel, which is applied between a first enterprise-specific closed real-time communication system with a first enterprise-specific closed real-time communication server and a public real-time communication server; the first enterprise-specific closed real-time communication server establishes at least one first communication group, and the first communication group comprises at least one first enterprise employee terminal; the method comprises the following steps: the first enterprise employee terminal logs in first identification information of a first external employee terminal to the first enterprise-specific closed real-time communication server, and the first enterprise-specific closed real-time communication server provides link information to the first external employee terminal through the public real-time communication server according to the first identification information, so that the first external employee terminal obtains a download address of a real-time communication application program through the link information and downloads and executes the real-time communication application program; the first external personnel terminal transmits the first identification information to register to the public real-time communication server through the real-time communication application program, and obtains a first group identifier corresponding to a first communication group provided by the public real-time communication server through the real-time communication application program; the first external personnel end provides the first group identifier to the first enterprise-specific closed real-time communication server through the real-time communication application program; and the first enterprise-specific closed real-time communication server joins the first external personnel end into the first communication group according to the first group identifier, and limits the first external personnel end to be communicated with the first enterprise employee end in the first communication group only through the real-time communication application program in real time according to the first group identifier.
In some embodiments of the invention, the first identification information is at least one of an email address and a telephone number of the first external person.
In some embodiments of the present invention, the first enterprise-specific closed real-time communication server further establishes a second communication group, where the second communication group includes at least a second enterprise employee and a second external employee, and the method further includes: the first external personnel terminal requests to provide authentication information to the first enterprise-specific closed real-time communication server; the first external personnel terminal provides contact information to the second external personnel terminal, and the contact information comprises the first identification information and the authentication information; the second external personnel terminal stores the contact information and provides the contact information to the first enterprise special closed real-time communication server; the first enterprise-specific closed real-time communication server establishes a bilateral contact relationship between the first external personnel terminal and the second external personnel terminal according to the contact information, so that the first external personnel terminal and the second external personnel terminal can transmit a message to each other through the first enterprise-specific closed real-time communication server; and when the first enterprise-specific closed real-time communication server judges that the message transmitted from the first external personnel terminal contains the authentication information, the message is transmitted to the second external personnel terminal, and when the first enterprise-specific closed real-time communication server judges that the message transmitted from the second external personnel terminal contains the authentication information, the message is transmitted to the first external personnel terminal.
In some embodiments, the present invention is further applied to a second closed enterprise-specific real-time communication system having a second closed enterprise-specific real-time communication server, the second closed enterprise-specific real-time communication server establishing at least one second communication group, the second communication group including at least one second enterprise employee and a second outside employee, and the method further includes: the first external personnel terminal requests to provide authentication information to the first enterprise-specific closed real-time communication server; the first external personnel terminal provides contact information to the second external personnel terminal, and the contact information comprises the first identification information, the authentication information and the link information of the first enterprise-specific closed real-time communication server; the second external personnel terminal stores the first identification information and the authentication information and provides the contact information to the second enterprise special closed real-time communication server; the second enterprise-specific closed real-time communication server establishes a bilateral contact relationship with the first enterprise-specific closed real-time communication server according to the link information of the first enterprise-specific closed real-time communication server contained in the contact information, so that the first external staff member and the second external staff member can transmit a message to each other through the first enterprise-specific closed real-time communication server and the second enterprise-specific closed real-time communication server; and when the second enterprise-specific closed real-time communication server confirms that the message transmitted from the first enterprise-specific closed real-time communication server contains the authentication information, the message is transmitted to the second external personnel terminal, and when the first enterprise-specific closed real-time communication server confirms that the message transmitted from the second enterprise-specific closed real-time communication server contains the authentication information, the message is transmitted to the first external personnel terminal.
In some embodiments, the contact information is included in a quick response code stored in the first external personnel terminal, and the second external personnel terminal obtains the contact information by scanning the quick response code.
The invention has the beneficial effects that: by the method, any staff end belonging to a certain talk group in an enterprise can invite the external staff end to join the talk group, so that the members in the talk group can conveniently carry out online real-time communication with the external staff, the authority of the external staff invited to join the talk group can be limited to only see the members in the talk group and can only carry out real-time communication with the members in the talk group, therefore, the information safety in the enterprise is effectively controlled, the risk of secret leakage of the enterprise is reduced, and the external staff ends invited to join the talk group can also carry out real-time communication with each other through the enterprise real-time communication servers to which the external staff ends belong.
Drawings
Fig. 1 is a flowchart of an embodiment of a method for real-time communication between an enterprise-specific closed real-time communication system and an external person according to the present invention, illustrating a step of a first external person joining a first communication group inside an enterprise.
Fig. 2 is a schematic diagram of an embodiment of the closed real-time communication system for enterprise specialization in accordance with the present invention, illustrating the relationship between the first enterprise real-time communication server and the first enterprise employee, the first outsider and the public real-time communication server via network communication.
Fig. 3 shows the content and the flow of the communication between the first enterprise employee, the first external employee, the first enterprise real-time communication server and the public real-time communication server according to this embodiment.
Fig. 4 is another schematic diagram of the closed real-time communication system for enterprise exclusive use in this embodiment, illustrating a second external personnel joining a second communication group of a second enterprise real-time communication server.
Fig. 5 is another flowchart of the embodiment, illustrating a step of the first external staff end and the second external staff end performing real-time communication through the first enterprise real-time communication server and the second enterprise real-time communication server.
Fig. 6 is another schematic diagram of the closed real-time communication system for enterprise exclusive use in this embodiment, illustrating a second external personnel joining a second communication group of the first enterprise real-time communication server.
Detailed Description
The present invention will be described in detail below with reference to the accompanying drawings and examples.
Before the present invention is described in detail, it should be noted that in the following description, similar components are denoted by the same reference numerals.
Referring to fig. 1, a main flowchart of an embodiment of a method for real-time communication between an enterprise-specific closed real-time communication system and external personnel according to the present invention is shown in fig. 2, the method is applied to a first enterprise-specific closed real-time communication server 1 (hereinafter referred to as a first enterprise real-time communication server 1) and an enterprise-specific public real-time communication server 4, the first enterprise real-time communication server 1 mainly provides an enterprise real-time communication service in an enterprise, so that a first enterprise employee 21 used by internal employees of the enterprise can communicate and exchange with each other in real time through the first enterprise real-time communication server 1 by means of a real-time communication application. The first corporate real-time communication server 1 is used for the employees in the corporation to establish at least one first communication group 2, and the first communication group 2 usually includes more than two first corporate employee terminals 21 representing the employees in the corporation, or at least includes one first corporate employee terminal 21 establishing the first communication group 2.
In the embodiment, a first outsider 3, which is not the employee in the enterprise, is first added to the first communication group 2 in the enterprise, so that a first outsider can communicate with the first employee 21 in the enterprise in the first communication group 2 for the employee in the enterprise in real time through the first outsider 3. The first enterprise employee end 21 and the first outsider end 3 may be electronic devices with internet access function, such as a desktop personal computer, a notebook computer, a tablet computer, or a smart phone, and the first enterprise real-time communication server 1 and the public real-time communication server 4 are computer-related devices and can implement the functions of the servers.
To achieve the above object, first, as shown in step S11 of fig. 1 and fig. 3, any first enterprise employee 21 in the first communication group 2 logs in a first identification information of the first external employee 3, such as at least one of an email address and a phone number of the first external employee, to the first enterprise real-time communication server 1. Then, as shown in step S12 of fig. 1 and fig. 3, the first enterprise real-time communication server 1 provides a link information to the first external personnel terminal 3 through the public real-time communication server 4 by sending an email or a short message according to the first identification information (i.e. the email address or the phone number of the first external personnel terminal 3).
Next, as shown in step S13 of fig. 1 and fig. 3, the first external staff end 3 obtains a download address of a real-time communication application program through the first link information, and executes the real-time communication application program after connecting to a website where the download address is located to download the real-time communication application program. Then, as shown in step S14 of fig. 1 and fig. 3, the first outsider 3 connects to the public real-time communication server 4 through the real-time communication application, transmits the first identification information to register with the public real-time communication server 4, and obtains a first group identifier provided by the public real-time communication server 4 through the real-time communication application after completing the registration. After the first external personnel terminal 3 completes registration, the public real-time communication server 4 requests the first enterprise real-time communication server 1 and is provided by the first enterprise real-time communication server 1, and the first group identifier corresponds to the first communication group 2.
Next, as shown in step S15 of fig. 1 and fig. 3, the first outsider 3 provides the first group identifier to the first enterprise dns server 1 through the instant messaging application, so that, as shown in step S16 of fig. 1 and fig. 3, after the first enterprise dns server 1 receives the first group identifier, the first enterprise dns server 1 adds the first outsider 3 to the address book of the first communication group 2 corresponding to the first group identifier according to the first group identifier, so that the first outsider 3 becomes a member of the first communication group 2, and thus, the first outsider 3 can perform real-time communication with each first enterprise employee 21 in the first communication group 2 through the instant messaging application. In addition, the first enterprise real-time communication server 1 determines that the first external staff member 3 does not belong to the internal staff member of the enterprise according to the first identification information of the first external staff member 3, so the first enterprise real-time communication server 1 will limit the authority of the first external staff member 3, and limit the first external staff member 3 to perform real-time communication only with the first enterprise staff member 21 in the first communication group 2.
Similarly, as shown in fig. 4, when a second closed enterprise-specific real-time communication server 6 (hereinafter referred to as the second closed enterprise-specific real-time communication server 6) of another second closed enterprise-specific real-time communication system also establishes at least one second communication group 7, and the second communication group 7 includes at least one second enterprise employee terminal 71, and the second enterprise employee 71 intends to invite a second outsider 8 to join the second communication group 7, the steps shown in fig. 1 and fig. 3 can be executed to join the second external personnel 8 into the second communication group 7, so that the second external personnel 8 can perform real-time communication with each second enterprise employee 71 in the second communication group 7 through the real-time communication application, and the second external personnel terminal 8 is limited to be capable of communicating with the second enterprise personnel terminal 71 in the second communication group 7 in real time.
In addition, when the first outside human being terminal 3 wants to establish a real-time communication pipe with the second outside human being terminal 8, as shown in step S51 of fig. 5, first, the first outsider terminal 3 requests the first enterprise real-time communication server 1 to provide an authentication message, and then, in step S52 of fig. 5, the first external person terminal 3 provides a contact information to the second external person terminal 8 which, in this embodiment, the contact information may be contained in a QR (quick response) code stored in the first external personnel terminal 3, the second external person terminal 8 can obtain the contact information by scanning the QR code displayed on the screen of the first external person terminal 3, the contact information mainly includes the first identification information of the first external personnel terminal 3, the authentication information, and the link information (address information) of the first enterprise real-time communication server 1.
Next, as shown in step S53 of fig. 5, the second external staff member 8 stores the first identification information and the authentication information, and provides the contact information to the second enterprise real-time communication server 6, and then, as shown in step S54 of fig. 5, the second enterprise real-time communication server 6 establishes a bilateral contact relationship with the first enterprise real-time communication server 1 according to the link information of the first enterprise real-time communication server included in the contact information, so that the first external staff member 3 and the second external staff member 8 can communicate with each other in real time through the first enterprise real-time communication server 1 and the second enterprise real-time communication server 6 to transmit messages.
Therefore, as shown in step S55 of fig. 5, when the first external staff member 3 transmits a message containing the authentication information to the first enterprise real-time communication server 1, and the second enterprise real-time communication server 6 confirms that the message (generated by the first external staff member 3) transmitted from the first enterprise real-time communication server 1 contains the authentication information, it is determined that the message is to be transmitted to the second external staff member 8, and thus the message is transmitted to the second external staff member 8; similarly, when the second external staff member 8 transmits a message containing the authentication information to the second enterprise real-time communication server 6, and the first enterprise real-time communication server 1 confirms that the message (generated by the second external staff member 8) transmitted from the second enterprise real-time communication server 6 contains the authentication information, it is determined that the message is to be transmitted to the first external staff member 3, and thus the message is transmitted to the first external staff member 3.
Therefore, the first external staff member 3 and the second external staff member 8 can be invited to join the belonging talk group by any staff member belonging to a talk group in the enterprise, so as to facilitate online real-time communication with the members in the belonging talk group, and the first external staff member 3 and the second external staff member 8 can also communicate with each other in real time through the first enterprise real-time communication server 1 and the second enterprise real-time communication server 6 to which they belong.
Similarly, as shown in fig. 6, if the second communication group 7 belongs to the first enterprise real-time communication server 1, and the second outsider 8 is invited to join the second communication group 7, the difference between the first outsider 3 and the second outsider 8 belonging to the first enterprise real-time communication server 1 but belonging to different communication groups 2 and 7 is that the first enterprise real-time communication server 1 can perform real-time communication with the first outsider 3 and the second outsider 8, which are different from the above-mentioned real- time communication servers 1 and 6, is that the contact information provided by the first outsider 3 to the second outsider 8 only includes the first identification information and the authentication information, and the second outsider 8 stores the contact information and provides the contact information to the first enterprise real-time communication server 1.
Then, when the first enterprise real-time communication server 1 confirms that the message transmitted from the first external personnel terminal 3 contains the authentication information, it is determined that the message is to be transmitted to the second external personnel terminal 8, and therefore the message is transmitted to the second external personnel terminal 8; similarly, when the first enterprise real-time communication server 1 confirms that the message transmitted from the second external personnel terminal 8 includes the authentication information, it determines that the message is to be transmitted to the first external personnel terminal 3, and transmits the message to the first external personnel terminal 3. Therefore, the first external personnel terminal 3 and the second external personnel terminal 8 can carry out real-time communication through the same enterprise real-time communication server 1 to transmit messages mutually.
In summary, in the embodiment, by the above method, any member belonging to a certain talk group in an enterprise can invite an external person to join the talk group, so that the member belonging to the talk group can perform online real-time communication with the external person, and the authority of the external person invited to join the talk group is also limited to only see the member belonging to the talk group and only perform real-time communication with the member belonging to the talk group, thereby effectively controlling the information security in the enterprise, reducing the risk of enterprise secret leakage, and enabling the external person terminals invited to join the talk group to perform real-time communication with each other through the enterprise real- time communication servers 1 and 6 belonging to the external person terminals, so as to transmit messages, thereby achieving the efficacy and purpose of the present invention.

Claims (5)

1. A method for real-time communication between an enterprise-specific closed real-time communication system and external personnel is applied between a first enterprise-specific closed real-time communication system with a first enterprise-specific closed real-time communication server and a public real-time communication server; the first enterprise-specific closed real-time communication server establishes at least one first communication group, and the first communication group comprises at least one first enterprise employee terminal, and is characterized in that:
the method comprises the following steps:
the first enterprise employee terminal logs in first identification information of a first external employee terminal to the first enterprise-specific closed real-time communication server, and the first enterprise-specific closed real-time communication server provides link information to the first external employee terminal through the public real-time communication server according to the first identification information, so that the first external employee terminal obtains a download address of a real-time communication application program through the link information and downloads and executes the real-time communication application program;
the first external personnel terminal transmits the first identification information to register to the public real-time communication server through the real-time communication application program, and obtains a first group identifier corresponding to a first communication group provided by the public real-time communication server through the real-time communication application program;
the first external personnel end provides the first group identifier to the first enterprise-specific closed real-time communication server through the real-time communication application program; and
the first enterprise-specific closed real-time communication server joins the first external personnel terminal into the first communication group according to the first group identifier, and restricts the first external personnel terminal to carry out real-time communication with the first enterprise employee terminal in the first communication group only through the real-time communication application program according to the first group identifier.
2. The method of claim 1, wherein the method comprises the steps of: the first identification information is at least one of an e-mail address and a telephone number of the first external personnel.
3. The method of claim 1, wherein the method comprises the steps of: the first enterprise-specific closed real-time communication server also establishes a second communication group, the second communication group comprises at least a second enterprise employee terminal and a second external employee terminal, and the method further comprises:
the first external personnel terminal requests to provide authentication information to the first enterprise-specific closed real-time communication server;
the first external personnel terminal provides contact information to the second external personnel terminal, and the contact information comprises the first identification information and the authentication information;
the second external personnel terminal stores the contact information and provides the contact information to the first enterprise special closed real-time communication server;
the first enterprise-specific closed real-time communication server establishes a bilateral contact relationship between the first external personnel terminal and the second external personnel terminal according to the contact information, so that the first external personnel terminal and the second external personnel terminal can transmit a message to each other through the first enterprise-specific closed real-time communication server; and
when the first enterprise-specific closed real-time communication server judges that the message transmitted from the first external personnel terminal contains the authentication information, the message is transmitted to the second external personnel terminal, and when the first enterprise-specific closed real-time communication server judges that the message transmitted from the second external personnel terminal contains the authentication information, the message is transmitted to the first external personnel terminal.
4. The method of claim 1, wherein the method comprises the steps of: the method is also applied to a second enterprise-specific closed real-time communication system having a second enterprise-specific closed real-time communication server, the second enterprise-specific closed real-time communication server establishes at least one second communication group, the second communication group includes at least one second enterprise employee terminal and a second outside employee terminal, and the method further includes:
the first external personnel terminal requests to provide authentication information to the first enterprise-specific closed real-time communication server;
the first external personnel terminal provides contact information to the second external personnel terminal, and the contact information comprises the first identification information, the authentication information and the link information of the first enterprise-specific closed real-time communication server;
the second external personnel terminal stores the first identification information and the authentication information and provides the contact information to the second enterprise special closed real-time communication server;
the second enterprise-specific closed real-time communication server establishes a bilateral contact relationship with the first enterprise-specific closed real-time communication server according to the link information of the first enterprise-specific closed real-time communication server contained in the contact information, so that the first external staff member and the second external staff member can transmit a message to each other through the first enterprise-specific closed real-time communication server and the second enterprise-specific closed real-time communication server; and
when the second enterprise-specific closed real-time communication server confirms that the message transmitted from the first enterprise-specific closed real-time communication server contains the authentication information, the message is transmitted to the second external personnel terminal, and when the first enterprise-specific closed real-time communication server confirms that the message transmitted from the second enterprise-specific closed real-time communication server contains the authentication information, the message is transmitted to the first external personnel terminal.
5. The method for real-time communication between the enterprise-specific closed real-time communication system and the outsiders according to claim 3 or 4, wherein the method comprises the following steps: the contact information is contained in a quick response code stored in the first external personnel terminal, and the second external personnel terminal obtains the contact information by scanning the quick response code.
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