CN110211003A - A kind of service system - Google Patents
A kind of service system Download PDFInfo
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- CN110211003A CN110211003A CN201910488317.7A CN201910488317A CN110211003A CN 110211003 A CN110211003 A CN 110211003A CN 201910488317 A CN201910488317 A CN 201910488317A CN 110211003 A CN110211003 A CN 110211003A
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- 230000005540 biological transmission Effects 0.000 claims abstract description 14
- 238000004891 communication Methods 0.000 claims abstract description 9
- 230000009471 action Effects 0.000 claims description 22
- 238000007726 management method Methods 0.000 description 9
- 238000010586 diagram Methods 0.000 description 8
- 238000000034 method Methods 0.000 description 5
- 238000010168 coupling process Methods 0.000 description 3
- 238000005859 coupling reaction Methods 0.000 description 3
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- B—PERFORMING OPERATIONS; TRANSPORTING
- B25—HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
- B25J—MANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
- B25J11/00—Manipulators not otherwise provided for
- B25J11/008—Manipulators for service tasks
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/12—Hotels or restaurants
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Abstract
This application provides a kind of service systems, comprising: background server, service robot and user terminal；It is connected by wireless communication between background server, service robot and user terminal；Background server includes: request receiving module, for receiving the service request of user terminal transmission；Directive generation module, for generating service order according to the service request received；Instruction sending module, for the service order of generation to be sent to service robot, so that service robot executes the corresponding service operations of service order；Service robot includes: command reception module, for receiving the service order of instruction sending module transmission；Execution module, for executing service operations corresponding with service order according to the service order received.The embodiment of the present application, to meet objective Man's Demands in time, improves the experience sense of guest by providing a kind of service system.
Description
Technical field
This application involves fields of communication technology, more particularly, to a kind of service system.
Background technique
Demand with people to life style is more and more diversified, and people increasingly pursue personalized service.
Client is when the places such as hotel, dining room need to service, usually being incited somebody to action in a manner of making a phone call or transmitting paper slip
Demand information is transmitted to service centre, and service centre arranges attendant for offering customers service after receiving demand information.
When objective Man's Demands can not obtain meeting in time, the experience sense of guest is easily reduced.
Summary of the invention
In view of this, the application's is designed to provide a kind of service system, to meet objective Man's Demands in time, visitor is improved
The experience sense of people.
In a first aspect, the embodiment of the present application provides a kind of service system, comprising: background server, service robot and
User terminal；It is connected by wireless communication between the background server, the service robot and the user terminal；
The background server includes:
Request receiving module, the service request sent for receiving the user terminal；
Directive generation module, for generating service order according to the service request received；
Instruction sending module, for the service order generated to be sent to the service robot, so that the clothes
Business robot executes the corresponding service operations of the service order；
The service robot includes:
Command reception module, for receiving the service order of described instruction sending module transmission；
Execution module, for executing service behaviour corresponding with the service order according to the service order received
Make.
With reference to first aspect, the embodiment of the present application provides the first possible embodiment of first aspect, wherein institute
State the location information in service request including the user terminal；
The background server further include:
Address of service determining module, for determining the clothes of the service robot according to the service request received
Business address；
Shift strategy determining module, for determining the movement of the service robot according to the determining address of service
Strategy；
Described instruction generation module, for generating move according to the shift strategy；
Described instruction sending module, for the move generated to be sent to the service robot, so that institute
It states service robot and is moved to the address of service according to the move；
Described instruction receiving module, for receiving the move of described instruction sending module transmission；
The execution module, for executing the behaviour for being moved to the address of service according to the move received
Make.
With reference to first aspect, the embodiment of the present application provides second of possible embodiment of first aspect, the clothes
Business request includes that the purchase of Virtual Service is requested；Wherein, the Virtual Service includes display image, plays music, embraces user
Service；
The request receiving module, the Virtual Service purchase request sent for receiving the user terminal；
The background server, further includes:
Payment module, the Virtual Service purchase request for being sent according to the user terminal received, calls third party
Payment application, so that the user terminal is paid.
The possible embodiment of second with reference to first aspect, the embodiment of the present application provide the third of first aspect
Possible embodiment, wherein the service order includes executing display image, playing video, play music and embrace user
Service order；
The execution module includes:
Display module, the image determined for showing the user terminal；
First playing module, the video determined for playing the user terminal；
Second playing module, the music determined for playing the user terminal；
Action module, the user determined for embracing the user terminal.
The possible embodiment of second with reference to first aspect, the embodiment of the present application provide the 4th kind of first aspect
Possible embodiment, wherein the service request includes Virtual Service inquiry request；The service order includes Virtual Service
Inquiry instruction；
The execution module includes:
Virtual Service enquiry module, for according to the Virtual Service inquiry instruction, inquiry to be inquired with the Virtual Service
Instruct the corresponding Virtual Service.
With reference to first aspect, the embodiment of the present application provides the 5th kind of possible embodiment of first aspect, wherein institute
State service robot further include:
Feedback information receiving module, for receiving field feedback；
Feedback information forwarding module, for the field feedback received to be forwarded to the background server,
It is executed instruction so that described instruction sending module sends deliberate action according to the field feedback；
Deliberate action execution module, the deliberate action execution for being received according to described instruction receiving module refer to
It enables, executes deliberate action.
With reference to first aspect, the embodiment of the present application provides the 6th kind of possible embodiment of first aspect, wherein institute
State service robot further include:
State display module after receiving the service order for described instruction receiving module, shows that the service refers to
Enable the execution state of corresponding service operations.
The possible embodiment of second with reference to first aspect, the embodiment of the present application provide the 7th kind of first aspect
Possible embodiment, wherein the background server further include:
Virtual Service management module, the management for the Virtual Service to be increased, deletes, modifies and checked, with
And price, the information of specification of the configuration Virtual Service.
With reference to first aspect, the embodiment of the present application provides the 8th kind of possible embodiment of first aspect, wherein institute
State the device identification in service request including the user terminal；
The background server further include:
User management module generates the device identification with the user terminal for device identification according to the user end
Corresponding account, so that the historical service request that the background server is sent according to the account, the push of Xiang Suoshu user terminal
Information on services.
The 5th kind of possible embodiment with reference to first aspect, the embodiment of the present application provide the 9th kind of first aspect
Possible embodiment, wherein the feedback information receiving module includes:
Speech reception module, for receiving the field feedback of speech form；
Receiving module is acted, for receiving the field feedback of action form.
A kind of service system provided by the embodiments of the present application, comprising: background server, service robot and user terminal；Afterwards
It is connected by wireless communication between platform server, service robot and user terminal；Background server includes: that request receives mould
Block, for receiving the service request of user terminal transmission；Directive generation module, for generating clothes according to the service request received
Business instruction；Instruction sending module, for the service order of generation to be sent to service robot, so that service robot executes clothes
Business instructs corresponding service operations；Service robot includes: command reception module, for receiving the clothes of instruction sending module transmission
Business instruction；Execution module, for executing service operations corresponding with service order according to the service order received.The application
After background server receives the service request of user terminal in embodiment, service order is sent to service robot, so that service
Robot executes corresponding service to user terminal according to service order and not only to use to meet the demand for services of user in time
The emotion at family is met, and improves the experience of user.
To enable the above objects, features, and advantages of the application to be clearer and more comprehensible, preferred embodiment is cited below particularly, and cooperate
Appended attached drawing, is described in detail below.
Detailed description of the invention
Technical solution in ord to more clearly illustrate embodiments of the present application, below will be to needed in the embodiment attached
Figure is briefly described, it should be understood that the following drawings illustrates only some embodiments of the application, therefore is not construed as pair
The restriction of range for those of ordinary skill in the art without creative efforts, can also be according to this
A little attached drawings obtain other relevant attached drawings.
Fig. 1 shows a kind of structural schematic diagram of service system provided by the embodiment of the present application；
Fig. 2 shows the structural schematic diagrams of another kind service system provided by the embodiment of the present application；
Fig. 3 shows the structural schematic diagram of another kind service system provided by the embodiment of the present application；
Fig. 4 shows the structural schematic diagram of another kind service system provided by the embodiment of the present application.
Specific embodiment
To keep the purposes, technical schemes and advantages of the embodiment of the present application clearer, below in conjunction with the embodiment of the present application
Middle attached drawing, the technical scheme in the embodiment of the application is clearly and completely described, it is clear that described embodiment is only
It is some embodiments of the present application, instead of all the embodiments.The application being usually described and illustrated herein in the accompanying drawings is real
The component for applying example can be arranged and be designed with a variety of different configurations.Therefore, below to the application's provided in the accompanying drawings
The detailed description of embodiment is not intended to limit claimed scope of the present application, but is merely representative of the selected reality of the application
Apply example.Based on embodiments herein, those skilled in the art institute obtained without making creative work
There are other embodiments, shall fall in the protection scope of this application.
The embodiment of the present application provides a kind of service system, is described below by embodiment.For convenient for this implementation
Example is understood, is described in detail first to a kind of service system disclosed in the embodiment of the present application.
The application implements a kind of service system provided, can be applied to the scenes such as dining room, museum, exhibition center, the clothes
After business system receives the service request of user terminal by background server, service order is generated, and service order is sent to
Service robot reaches the mesh met customer need in time so that service robot executes the corresponding service operations of service order
's.
A kind of service system provided by the embodiments of the present application, comprising: user terminal 10, background server 11 and service-delivery machine
People 12.
Here, it can be connected by wireless communication between background server 11, service robot 12 and user terminal 10.
User terminal 10 may include the application on smart phone, computer or tablet computer, and user passes through in user terminal 10
Service request is sent to background server 11 on.
In specific implementation, background server 11 can be shown to user terminal 10 by application and be serviced, 10 basis of user terminal
The service of display sends service request to background server 11.
A kind of structural schematic diagram of service system as shown in Figure 1, background server 11 include: request receiving module 111,
Directive generation module 112, instruction sending module 113.
Specifically, request receiving module 111 can receive the service request of the transmission of user terminal 10；
Directive generation module 112 can generate service order according to the service request received；
The service order of generation can be sent to service robot 12, so that service robot by instruction sending module 113
12 execute the corresponding service operations of service order.
Service robot 12 includes: command reception module 121 and execution module 122.
Specifically, command reception module 121 can receive the service order of the transmission of instruction sending module 113；
Execution module 122 can execute service operations corresponding with service order according to the service order received.
In a feasible embodiment, service request may include the purchase request of Virtual Service, specifically, virtually
Service may include the service such as showing image, playing music, embrace user, voice-enabled chat.User terminal 10 needs to complete purchase empty
After quasi- service operations, service robot 12 executes the Virtual Service.
Here, request receiving module 111 can receive the Virtual Service purchase request of the transmission of user terminal 10.
The structural schematic diagram of another service system as shown in Figure 2, background server 11 further include payment module 114,
Third-party payment application can be called, so that user terminal according to the Virtual Service purchase request that the user terminal 10 received is sent
10 payments.
After the payment of user terminal 10 is completed, directive generation module 112 can be generated and be executed according to the service request received
The service order of the Virtual Service.
Specifically, send respectively for user terminal 10 display image, the service request that plays music, embrace user.
Directive generation module 112 can generate execution display image respectively, play music and embrace the service order of user.
The service order of the execution of the generation Virtual Service is sent to service robot 12 by instruction sending module 113.
After command reception module 121 receives the service order for executing the Virtual Service, service robot 12 executes correspondence
Service operations.
Specifically, the display module 1221 in execution module can show the image that the user terminal 10 determines；First plays
Module 1221 can play the video that the user terminal 10 determines；Second playing module 1222 can play the user terminal 10 and determine
Music.
Action module 1223 can embrace the user that the user terminal 10 determines.
In specific implementation, user terminal 10 can send the purchase of at least one Virtual Service to background server 11 simultaneously
Request.
Execution module 122 it is corresponding can be performed simultaneously service order according to the user's choice when executing service order
Service operations execute the corresponding service operations of service order according to preset order.
Service request can also include the request of purchase article, for example, user terminal 10 can be sent to background server 11
Buy the request of snacks.
After user terminal 10 completes payment, the execution module 122 in service robot 12 obtains user terminal from target location
The article of 10 purchases, and the article is sent to the place specified to user terminal 10.
It in specific implementation, include the location information of user terminal 10 in service request, specifically, background server 11 can be with
The location information of user terminal 10 is obtained according to the device identification of user terminal 10.
In a feasible embodiment, the structural schematic diagram of another service system as shown in Figure 3, background service
Device 11 further include: address of service determining module 115 and shift strategy determining module 116；
Address of service determining module 115 determines service-delivery machine according to the service request that request receiving module 111 receives
The address of service of people 12, and it is sent to service robot 12.
Shift strategy determining module 116 determines shift strategy according to determining address of service.
Directive generation module 112 generates move according to determining shift strategy.
The move of generation is sent to service robot 12 by instruction sending module 113, so that service robot 12 is pressed
Address of service is moved to according to move.
Command reception module 121 in service robot 12 receives the instruction sending module 113 in background server 11 and sends out
The move sent, execution module 122 execute the operation for being moved to address of service according to the move received.
In a feasible embodiment, user terminal 10 can send Virtual Service inquiry to background server 11 and ask
It asks；Service order includes Virtual Service inquiry instruction.
Request receiving module 111 in background server 11 receives the Virtual Service inquiry request that user terminal 10 is sent；
Directive generation module 112 generates the instruction of Virtual Service inquiry according to the Virtual Service inquiry request received.
The Virtual Service inquiry instruction of generation is sent to service robot 12 by instruction sending module 113.
Here, request receiving module 111 can receive the keyword query of the transmission of user terminal 10, classified inquiry, obscure and look into
It askes, accurate inquiry；It can receive the Virtual Service inquiry request of 10 speech form of user terminal or written form.
The Virtual Service inquiry that command reception module in service robot 12 receives the transmission of instruction sending module 113 refers to
After order, the Virtual Service enquiry module in execution module is inquired and is referred to Virtual Service inquiry according to Virtual Service inquiry instruction
Enable corresponding Virtual Service.
Here, user terminal 10 can also send article interrogation request to background server 11.Accordingly, in execution module
Article interrogation module inquires article corresponding with article interrogation instruction according to article interrogation inquiry instruction.
In a feasible embodiment, the structural schematic diagram of another service system as shown in Figure 4, service-delivery machine
People 12 further include: feedback information receiving module 123, feedback information forwarding module 124 and deliberate action execution module 125.
Feedback information receiving module 123, can receive field feedback.
The field feedback received is forwarded to background server 11 by feedback information forwarding module 124, so that instruction
Sending module 113 sends deliberate action according to field feedback and executes instruction.
Deliberate action execution module 125, the deliberate action for being received according to command reception module 121 execute instruction,
Execute deliberate action.
Here, field feedback can be voice messaging, text information or image information etc..User can be directly to clothes
Business 12 feedback information of robot.Field feedback may include that user's comment or user beat the information such as reward.
It here, may include speech reception module 1231, the language directly fed back for receiving user in service robot 12
Message breath can also include image receiver module 1232, for receiving action message or the expression information etc. that user directly feeds back.
For example, after service robot 12 completes the corresponding service operations of service order, when user is to service robot 12
When voice beats reward, the voice that the speech reception module 1231 in service robot 12 receives user beats reward information；Feedback information turns
The voice received is beaten reward information and is forwarded to background server 11 by hair module 124, when command reception module 121 receives backstage
What server 11 was sent bow one's thanks after movement executes instruction, and movement is bowed one's thanks in the execution of deliberate action execution module 125.
In a feasible embodiment, service robot 12 further include: state display module.
After command reception module 121 receives the service order, state display module can show that service order is corresponding
Service operations execution state.
In a feasible embodiment, background server 11 further include: Virtual Service management module.
Virtual Service management module, the management that Virtual Service can be increased, deleted, modified and checked, Yi Jipei
Set the price of Virtual Service, the information of specification.
Specifically, background service system administrative staff can utilize Virtual Service management according to the use demand of user terminal 10
Module is managed operation to virtual goods.
In a feasible embodiment, including the device identification of user terminal 10 in service request；
Background server 11 further include: user management module.
User management module can generate corresponding with the device identification of user terminal 10 according to the device identification of user terminal 10
Account so that the historical service request that background server 11 is sent according to account, pushes service information to user terminal 10.
The embodiment of the present application is by taking user needs service robot 12 to provide the Virtual Service for playing music as an example below, in detail
Introduce the service system.
User terminal 10 sends the virtual goods inquiry request for playing music in a manner of accurately inquiring to background server 11；
Request receiving module 111 in background server 11 receives the inquiry request that user terminal 10 is sent；
Directive generation module 112 generates the service order of inquiry according to the inquiry request received；
The service order of generation is sent to service robot 12 by instruction sending module 113；
Command reception module 121 in service robot 12 receives the service order that instruction sending module 113 is sent；
Execution module 122 plays the Virtual Service of music according to the service order received, inquiry, and in service robot
12 display screen display plays the Virtual Service of music.
User terminal 10 can send the music of determining desired broadcasting to background server 11.
User terminal 10 sends the service request that purchase plays music to background server 11；
Request receiving module 111 in background server 11 receives the service request for the broadcasting music that user terminal 10 is sent
Afterwards, payment module 114 calls Third-party payment application, so that user terminal 10 is paid.
After user terminal 10 completes payment, directive generation module 112 is generated according to the service request of the broadcasting music received
Play the service order of music.
The service order of the broadcasting music of generation is sent to service robot 12 by directive generation module 112.
Address of service determining module 115 in background server 11 determines service-delivery machine according to the service request received
The address of service of people 12.
Shift strategy determining module 116 determines the shift strategy of service robot 12 according to determining address of service.
Directive generation module 112 generates move according to determining shift strategy；Instruction sending module 113 will generate
Move be sent to service robot 12.
Command reception module 121 in service robot 12 receives the clothes for the broadcasting music that directive generation module 112 is sent
Business instruction and move.
After command reception module 121 receives the service order for playing music, state display module display plays music
Execution state be not carried out.
Execution module 122 according to the move received, executes the operation for being moved to address of service first.Service-delivery machine
People 12 is moved to after address of service, the playing module according to the service order of the broadcasting music received, in execution module 122
1221 play the music that user determines.For state display module during service robot 12 plays music, display plays sound
Happy execution state is in executing.
After service robot 12 plays the music that user determines, state display module display plays the execution shape of music
State is to have executed.
When service robot 12 plays the music that user determines, and speech reception module 1231 receives speech form
When user beats reward information, the user received is played reward information forwarding by the feedback information forwarding module 123 in service robot 12
To background server 11.Service robot 12 receives the bowing one's thanks after movement executes instruction of the transmission of background server 11, in advance
If action executing module 125 executes to user and bows one's thanks movement.
It is apparent to those skilled in the art that for convenience and simplicity of description, the system of foregoing description,
The specific work process of device and unit, can refer to corresponding processes in the foregoing method embodiment, and details are not described herein.
In several embodiments provided herein, it should be understood that disclosed system, it can be by others side
Formula is realized.The apparatus embodiments described above are merely exemplary, for example, the division of the unit, only one kind are patrolled
Function division is collected, there may be another division manner in actual implementation, in another example, multiple units or components can combine or can
To be integrated into another system, or some features can be ignored or not executed.Another point, shown or discussed is mutual
Coupling, direct-coupling or communication connection can be INDIRECT COUPLING or communication link by some communication interfaces, device or unit
It connects, can be electrical property, mechanical or other forms.
The unit as illustrated by the separation member may or may not be physically separated, aobvious as unit
The component shown may or may not be physical unit, it can and it is in one place, or may be distributed over multiple
In network unit.It can select some or all of unit therein according to the actual needs to realize the mesh of this embodiment scheme
's.
It, can also be in addition, each functional unit in each embodiment of the application can integrate in one processing unit
It is that each unit physically exists alone, can also be integrated in one unit with two or more units.
It, can be with if the function is realized in the form of SFU software functional unit and when sold or used as an independent product
It is stored in the executable non-volatile computer-readable storage medium of a processor.Based on this understanding, the application
Technical solution substantially the part of the part that contributes to existing technology or the technical solution can be with software in other words
The form of product embodies, which is stored in a storage medium, including some instructions use so that
One computer equipment (can be personal computer, server or the network equipment etc.) executes each embodiment institute of the application
State all or part of the steps of method.And storage medium above-mentioned includes: USB flash disk, mobile hard disk, read-only memory (Read-Only
Memory, ROM), random access memory (Random Access Memory, RAM), magnetic or disk etc. is various to deposit
Store up the medium of program code.
Finally, it should be noted that embodiment described above, the only specific embodiment of the application, to illustrate the application
Technical solution, rather than its limitations, the protection scope of the application is not limited thereto, although with reference to the foregoing embodiments to this Shen
It please be described in detail, those skilled in the art should understand that: anyone skilled in the art
Within the technical scope of the present application, it can still modify to technical solution documented by previous embodiment or can be light
It is readily conceivable that variation or equivalent replacement of some of the technical features；And these modifications, variation or replacement, do not make
The essence of corresponding technical solution is detached from the spirit and scope of the embodiment of the present application technical solution, should all cover the protection in the application
Within the scope of.Therefore, the protection scope of the application shall be subject to the protection scope of the claim.
Claims (10)
1. a kind of service system characterized by comprising background server, service robot and user terminal；The background service
It is connected by wireless communication between device, the service robot and the user terminal；
The background server includes:
Request receiving module, the service request sent for receiving the user terminal；
Directive generation module, for generating service order according to the service request received；
Instruction sending module, for the service order generated to be sent to the service robot, so that the server
Device people executes the corresponding service operations of the service order；
The service robot includes:
Command reception module, for receiving the service order of described instruction sending module transmission；
Execution module, for executing service operations corresponding with the service order according to the service order received.
2. service system according to claim 1, which is characterized in that include the position of the user terminal in the service request
Confidence breath；
The background server further include:
Address of service determining module, for the service request that basis receives, with determining the service of the service robot
Location；
Shift strategy determining module, for determining the shift strategy of the service robot according to the determining address of service；
Described instruction generation module, for generating move according to the shift strategy；
Described instruction sending module, for the move generated to be sent to the service robot, so that the clothes
Business robot is moved to the address of service according to the move；
Described instruction receiving module, for receiving the move of described instruction sending module transmission；
The execution module, for executing the operation for being moved to the address of service according to the move received.
3. service system according to claim 1, which is characterized in that the service request includes that the purchase of Virtual Service is asked
It asks；Wherein, the Virtual Service includes the service for showing image, playing video, play music, embracing user；
The request receiving module, the Virtual Service purchase request sent for receiving the user terminal；
The background server, further includes:
Payment module, the Virtual Service purchase request for being sent according to the user terminal received, calls Third-party payment
Using so that the user terminal is paid.
4. service system according to claim 3, which is characterized in that the service order includes executing display image, broadcasting
Video is put, music is played and embraces the service order of user；
The execution module includes:
Display module, the image determined for showing the user terminal；
First playing module, the video determined for playing the user terminal；
Second playing module, the music determined for playing the user terminal；
Action module, the user determined for embracing the user terminal.
5. service system according to claim 3, which is characterized in that the service request includes that Virtual Service inquiry is asked
It asks；The service order includes Virtual Service inquiry instruction；
The execution module includes:
Virtual Service enquiry module, for according to the Virtual Service inquiry instruction, inquiry and the Virtual Service inquiry instruction
The corresponding Virtual Service.
6. service system according to claim 1, which is characterized in that the service robot further include:
Feedback information receiving module, for receiving field feedback；
Feedback information forwarding module, for the field feedback received to be forwarded to the background server, so that
Described instruction sending module sends deliberate action according to the field feedback and executes instruction；
Deliberate action execution module, the deliberate action for being received according to described instruction receiving module are executed instruction, are held
Row deliberate action.
7. service system according to claim 1, which is characterized in that the service robot further include:
State display module after receiving the service order for described instruction receiving module, shows the service order pair
The execution state for the service operations answered.
8. service system according to claim 3, which is characterized in that the background server further include:
Virtual Service management module, the management for the Virtual Service to be increased, deletes, modifies and checked, Yi Jipei
Set the price of the Virtual Service, the information of specification.
9. service system according to claim 1, which is characterized in that setting including the user terminal in the service request
Standby mark；
The background server further include:
User management module generates corresponding with the device identification of the user terminal for device identification according to the user end
Account so that the historical service request that the background server is sent according to the account, Xiang Suoshu user terminal Push Service
Information.
10. service system according to claim 6, which is characterized in that the feedback information receiving module includes:
Speech reception module, for receiving the field feedback of speech form；
Receiving module is acted, for receiving the field feedback of action form.
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910488317.7A CN110211003A (en) | 2019-06-05 | 2019-06-05 | A kind of service system |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910488317.7A CN110211003A (en) | 2019-06-05 | 2019-06-05 | A kind of service system |
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| CN110211003A true CN110211003A (en) | 2019-09-06 |
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| CN201910488317.7A Pending CN110211003A (en) | 2019-06-05 | 2019-06-05 | A kind of service system |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111618876A (en) * | 2020-06-11 | 2020-09-04 | 北京云迹科技有限公司 | Method and device for managing room and service robot |
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