CN109919689A

CN109919689A - A kind of member internet online management method and system

Info

Publication number: CN109919689A
Application number: CN201910356385.8A
Authority: CN
Inventors: 方志鹏
Original assignee: Individual
Current assignee: Individual
Priority date: 2018-07-18
Filing date: 2019-04-29
Publication date: 2019-06-21
Also published as: CN109034890A

Abstract

This application involves a kind of member internet online management method and system, which includes: boss end, cloud server, Gu Keduan, cash register system end and setting number employee end；Cash register system end obtains the shop merchandise news of real-time update, and be sent to cloud server for inputting shop merchandise news；Boss end is sent to cloud server for inputting display shop essential information；Cloud server, for receive shop essential information and be sent to other termination and receive customer end transmission line on demand information；Customer end is used to receive, shows shop essential information and on the line for receiving customer's input after demand information, and demand information on line is sent to other termination by cloud server；Employee end is used to receive and store demand information on the line of cloud server transmission, provides payment service according to demand information on line.Shop cost is greatly reduced using the above method or system, shop operation efficiency, optimization customer consumption experience is greatly improved.

Description

A kind of member internet online management method and system

Technical field

This application involves member internet online management fields, more particularly to a kind of member internet online management method And system.

Background technique

Member management management mode has become the important way of service industry maintenance consumer at present, and keeping customer here is one Enterprise lives in peace basic.Service industry needs and its consumer keeps long-term interaction, to keep enlivening for consumer Property.Businessman would generally select to establish formal relationship with consumer by way of traditional member card, safeguard oneself with this Member.But such tradition member management mode operation format is old, transformation efficiency is low.Along with information-based development, entity Shop businessman receives suppressing for electric business on line and sells serious reduction.The harmful competition of additional colleague also results in businessman's loss Good patron.

Therefore, member's management mode is also required to constantly upgrade under the tide of internet information, more and more to service Industry carries out member's operation by the way of online platform.Such as at present many large-scale brand shops (KFC, box Ma Xiansheng, Auspicious good fortune coffee, fresh abundance of water fruit, Luo Sen supermarket) it uses and voluntarily researches and develops exclusive application program (Aplication, APP) or wechat The method of public platform realizes member's payment, shop marketing, the interconnection networking of commodity distribution.It is small-sized but under such empirical mode The cost that businessman develops APP is excessively high, and later maintenance is more complex, so not having feasibility.And other internets that market is existing Membership management system has a single function, cumbersome, and Customer Experience is poor.

Summary of the invention

To be overcome the problems, such as present in the relevant technologies at least to a certain extent, the application provides a kind of member internet and exists Wire management method and system.

The scheme of the application is as follows:

A kind of member internet online management system, comprising: Lao Banduan, cloud server, Gu Keduan, cash register system end and Set number employee end.

The cash register system end obtains the shop merchandise news of real-time update for inputting shop merchandise news, and real When by the shop essential information and/or update after shop merchandise news be sent to the cloud server so that the boss End, the employee end and customer end synchronized update；The shop merchandise news includes commodity picture, product name, commodity Unit price and commodity stocks；

The boss end for inputting and showing shop essential information, and the shop essential information is sent to described Cloud server；The shop essential information includes: that shop member supplements action message with money, integral action message, member's period rolls over Buckle information, shop merchandise news, shop multidate information, shop indulgence merchandise news, shop commodity distribution information, Hui Yuanxin Breath, member's balance information, shop operation situation, shop order, commodity preordering information, appointment and queuing information rise and valence, quota are sent to subtract Dispense charge information, business hours, the preferential action message of shop red packet and shop；

The cloud server, simultaneously for shop merchandise news after receiving the shop essential information and/or the update It is sent to the first setting end, first setting end includes: the customer end and/or the boss end and/or the employee end The cash register system end and/or；It is also used to receive demand information on the line that the customer end is sent；

The customer end, for receiving, showing the shop essential information, and the demand letter on the line for receiving customer's input After breath, by demand information on the line by the cloud server be sent to the employee end and/or the boss end and/or The cash register system end；On the line demand information include: integral activity request information, member's period discount card application information, Goods purchase request information, member's period discount card inquiry request information, member's remaining sum are withholdd solicited message, shop merchandising Status inquiry solicited message, commodity preordering solicited message, appointment and queuing solicited message, member's charging request information, supplement with money it is preferential Information, consumption recording information and order detail information are checked in certificate request；The order detail information includes that commodity distribution situation is asked Seek information；The customer end is also used to comment on commodity distribution service；Wherein, it when member supplements with money, can give the phase Discount coupon is limited, such as fills 100 and send 20 yuan of discount coupons, can be used when cash, and the discount coupon had using validity period.

The employee end is used to receive and store demand information on the line that the cloud server is sent, according to described Demand information provides payment service on line.

Optionally, the customer end is also used to:

Input commodity payment instruction on member's line；Commodity payment instruction includes payment amount of money on member's line；Wherein, it purchases Commercial support is bought on line to take out dispatching, reservation commodity and the modes such as ask for shop.

Commodity payment instruction on member's line is sent to the cloud server；

Alternatively, input member entities shop commodity payment instruction；The solid shop/brick and mortar store commodity payment instruction includes payment amount of money；

The solid shop/brick and mortar store commodity payment instruction is sent to the cloud server.

The employee end is also used to:

Store the membership information of head store member；The membership information includes: member's personal information, remaining sum, supplements record, meeting with money Member's purchaser record and period membership information.

Optionally, the employee end is also used to:

The pending payment amount of money of customer is determined according to the commodity payment instruction that the cloud server received is sent and is obtained Take the membership information of customer；The commodity payment instruction includes commodity payment instruction and the solid shop/brick and mortar store commodity on member's line Payment instruction；

Judge whether the customer is shop member according to the membership information；The shop member include Stored Value member, Period discount card member and Stored Value period discount card simultaneously deposit member；

If the customer belongs to the Stored Value member, the meeting of the Stored Value member is judged according to member's balance information Whether the remaining sum of member's card is greater than the pending payment amount of money, if so, paid by the remaining sum of the member card of the Stored Value member, Otherwise the customer is reminded to supplement with money again to complete to trade；

If the customer belongs to the period discount card member, judges whether the period discount card member is in and be set with It imitates in the period；If so, open the third-party platform means of payment complete payment, otherwise remind the customer by supplement with money again with Complete transaction；

If the customer belongs to the Stored Value period discount card and deposits member, the customer is paid by the Stored Value member Mode and period discount card member's means of payment in validity period merge payment.

It should be pointed out that member card is divided into period discount card, member's stored value card.Shop responsible person can pass through boss end The corresponding purchasing price of every kind of member card of head store and privilege are set, so that customer buys and enjoys its privilege.Do not have this shop Clubbable customer can pay close attention to shop, and obtain the latest tendency message of shop publication.Such customer can buy shop Paving sends the commodity in store outside, but can not enjoy member's indulgence commodity purchasing power and other shop membership privileges.It needs to infuse Meaning is shop member card, is only applicable to this shop, other shops are not generally applicable.

Meanwhile when meeting following condition, customer just obtains shop membership.Specifically: customer is in this system The corresponding recharge package of shop member's stored value card is bought by Third-party payment mode；Or it is bought by Third-party payment mode Shop period discount card；Or the corresponding recharge package of member's stored value card and period are bought by Third-party payment mode simultaneously Discount card.

Have the clubbable customer in shop, just has permission and buy " member's indulgence commodity " in this shop, obtain consumption product Divide, promote the privileges such as head store grade.

Optionally, the cloud server is additionally provided with database, and the database is believed substantially for storing the shop Breath, on the line demand information, the solid shop/brick and mortar store commodity payment instruction, the shop more new information and the boss end with it is described The behavioral data of the access and control that are mutually carried out between customer end.

Optionally, before the membership information for obtaining customer further include: customer's payment becomes member.

Optionally, the cloud server is also used to receive the shop commodity for the real-time update that the cash register system end is sent Information.

Optionally, the shop multidate information is picture and text multidate information and/or video multidate information.

Optionally, the shop red packet includes: the random red packet of the amount of money and the fixed red packet of the amount of money；Such as: the random red packet of the amount of money For luck red packet, the fixed red packet of the amount of money is bean vermicelli red packet；The shop red packet includes red packet quantity, the red packet amount of money and red packet simultaneously Use the information such as deadline.

Optionally, the shop indulgence merchandise news includes: commodity picture, commodity amount, commodity original cost and commodity special price.

Optionally, the shop merchandise news includes: merchandise classification, product name, commodity picture, cargo price, commodity Quantity, commercial specification and descriptive labelling.

Optionally, the customer end includes: application program and/or small routine；

The small routine is for receiving, showing the shop essential information, and the demand letter on the line for receiving customer's input After breath, demand information on the line is sent to the boss end and/or the cash register system end by the cloud server The employee end and/or；It is also used to receive shop merchandise news after the update that the cloud server is sent.Herein small Program can be wechat or Alipay etc..

Optionally, the boss end is also used to: being received the dispatching demand information generated on customer's end line and is concurrently provided and delivered Send demand information to the cash register system end and/or the employee end, businessman carries out businessman certainly according to the dispatching demand information Dispatching；Or the dispatching demand information is sent to third party and dispenses platform, to complete commodity distribution.

Optionally, the cloud server is also used to receive the customer end and/or the cash register system end and/or described The instant communication information that employee end and/or the boss end are sent, and the instant communication information is sent to the second setting end；Institute Stating the second setting end includes the boss end and/or the cash register system end and/or the employee end and/or the customer end.

A kind of member internet online management method is executed, the method packet based on member internet online management system It includes:

The cash register system end inputs the shop merchandise news in shop to be managed, and obtains the shop commodity letter of real-time update Breath, and shop merchandise news is sent to the cloud server so that institute in real time by the shop essential information and/or after updating State boss end, the employee end and customer end synchronized update；The shop merchandise news includes commodity picture, trade name Title, cargo price and commodity stocks；

The boss end inputs and shows shop essential information, and the shop essential information is sent to cloud service Device；The shop essential information include: shop member supplement with money action message, integral action message, member's period discount card information, Shop merchandise news, shop multidate information, shop indulgence merchandise news, shop commodity distribution information, membership information, member's remaining sum Information, shop operation situation, shop order, commodity preordering information, appointment and queuing information, rise send valence, quota subtract dispatching charge information, Business hours, the preferential action message of shop red packet and other shops；

The cloud server receives shop merchandise news after the shop essential information and/or the update and is sent to First setting end, first setting end includes: the customer end and/or the boss end and/or the employee end and/or institute Cash register system end is stated, demand information on the line that the customer end is sent also is received；

The customer end reception shows the shop essential information, and on the line for receiving customer's input after demand information, Demand information on the line is sent to the employee end and/or the boss end and/or described by the cloud server Cash register system end；Demand information includes: integral activity request information, member's period discount card application information, commodity on the line Purchase solicited message, member's period discount card inquiry request information, member's remaining sum are withholdd solicited message, shop merchandising situation Inquiry request information, appointment and queuing solicited message, member's charging request information, is supplemented discount coupon with money and is asked at commodity preordering solicited message It asks and checks information, consumption recording information and order detail information；The order detail information includes commodity distribution situation request letter Breath；Also commodity distribution service is commented at the customer end；

The employee end receives and stores demand information on the line that the cloud server is sent, according on the line Demand information provides payment service.

Optionally, further includes:

Commodity payment instruction on customer end input member's line；Commodity payment instruction includes payment money on member's line Number；

Commodity payment instruction on member's line is sent to the cloud server；

Alternatively, the customer end inputs member entities shop commodity payment instruction；The solid shop/brick and mortar store commodity payment instruction includes Payment amount of money；

Optionally, further includes:

The employee end receives and stores demand information on the line that the cloud server is sent；

Store the membership information of head store member；The membership information includes: member's personal information, remaining sum, supplements record, meeting with money Member's purchaser record and period membership information；The member includes period discount card member and Stored Value member.

Optionally, further includes:

The employee end according to the commodity payment instruction that the cloud server that receives is sent determine customer wait pay Leisurely count and obtain the membership information of customer；The commodity payment instruction includes commodity payment instruction and described on member's line Solid shop/brick and mortar store commodity payment instruction；

Judge whether the customer is this shop member according to the membership information；The shop member includes Stored Value meeting Member, period discount card member and Stored Value period discount card simultaneously deposit member；

If the customer belongs to Stored Value member, the member card of the Stored Value member is judged according to member's balance information Remaining sum whether be greater than the pending payment amount of money, if so, being paid by the remaining sum of the member card of the Stored Value member, otherwise The customer is reminded to supplement with money again to complete to trade；

If the customer belongs to the period discount card member, judges whether the period discount card member is in and be set with Imitate the period in, if so, open the third-party platform means of payment complete payment, otherwise remind the customer by supplement with money again with Complete transaction；

Optionally, further includes:

The cloud server stores that the shop essential information, demand information, the solid shop/brick and mortar store commodity are paid on the line The behavior number of the access and control that are mutually carried out between money instruction, the shop more new information and the boss end and the customer end According to.

Optionally, the shop to be managed includes home office and chain store；Further include: the boss end to the home office and The chain store is carried on the work regulation management and capital management.

Optionally, multiple shops operations are supported at boss end in the application, and the relationship between multiple shops be divided into it is directly-managed and Join two kinds of systems.

Technical solution provided by the present application can include the following benefits:

Disclosed herein member internet online management system and method, the system include:

Boss end, cloud server, Gu Keduan, cash register system end and setting number employee end；Cash register system end is used for Shop merchandise news is inputted, and obtains the shop merchandise news of real-time update, and in real time by the shop essential information and/or more Shop merchandise news is sent to the cloud server so that the boss end, the employee end, the customer end and receipts after new Silver-colored system end synchronized update；Boss end is sent to for inputting, showing shop essential information, and by the shop essential information The cloud server；The cloud server, for receiving shop commodity after the shop essential information and/or the update Information is simultaneously sent to the first setting end, and first setting end includes: the customer end and/or the boss end and/or described Employee end；It is also used to receive demand information on the line that the customer end is sent；Customer end is for receiving, showing that shop is believed substantially Breath, and demand information on line is sent to employee end by cloud server after demand information on the line for receiving customer's input； Employee end is used to receive and store demand information on the line of cloud server transmission, provides payment clothes according to demand information on line Business.It can be used, be led to for the shop of different industry situations by using a member internet online management system by above system It crosses and reintegrates necessary process of operation, realize the online and offline joint venture in shop, while being managed to shop member. Shop does not need that special messenger is looked for customize, and greatly reduces shop cost, avoids caused by shop is voluntarily researched and developed that cost is excessively high asks Topic, and the system function is complete, it is easy to operate, it is easy to get started.Simultaneously can by cash register system end to shop merchandise news more The new synchronized update for realizing boss end, customer end and employee end.

The application is in a manner of member's on-line payment, online take-away, dynamic shopping etc. using member's mode as point of penetration simultaneously Carrier improves the online and offline income in shop, optimizes the consumption experience of customer, increase the viscosity of member, improves and manage level ground effect.

It should be understood that above general description and following detailed description be only it is exemplary and explanatory, not The application can be limited.

Detailed description of the invention

The drawings herein are incorporated into the specification and forms part of this specification, and shows the implementation for meeting the application Example, and together with specification it is used to explain the principle of the application.

Fig. 1 is a kind of structure chart of member internet online management system shown according to an exemplary embodiment；

Fig. 2 is a kind of flow chart of member internet online management method shown according to an exemplary embodiment；

Fig. 3 is the functional block diagram at customer end shown according to an exemplary embodiment；

Fig. 4 is the functional block diagram at boss end shown according to an exemplary embodiment；

Fig. 5 is the functional block diagram at cash register system end shown according to an exemplary embodiment；

Fig. 6 is the functional block diagram at employee end shown according to an exemplary embodiment.

Specific embodiment

Example embodiments are described in detail here, and the example is illustrated in the accompanying drawings.Following description is related to When attached drawing, unless otherwise indicated, the same numbers in different drawings indicate the same or similar elements.Following exemplary embodiment Described in embodiment do not represent all embodiments consistent with the application.On the contrary, they be only with it is such as appended The example of the consistent device and method of some aspects be described in detail in claims, the application.

Fig. 1 is a kind of structure chart of member internet online management system shown according to an exemplary embodiment.Such as Fig. 1 It is shown, a kind of member internet online management system, comprising: boss end 101, cloud server 102, customer end 103, setting number Mesh employee end 104 and cash register system end 105, mobile terminal 106；Wherein, a shop can open multiple employee ends simultaneously；

The cash register system end 105 obtains the shop commodity letter of real-time update for inputting shop merchandise news Breath, and shop merchandise news is sent to the cloud server so that institute in real time by the shop essential information and/or after updating State boss end, the employee end and customer end synchronized update；The shop merchandise news includes commodity picture, trade name Title, cargo price and commodity stocks；Wherein, merchandise news conversion is entered into cash register by electronic form by cash register system end 105 In machine, the inventory information of more new commodity when commodity are newly-increased or sell.In more detail, cash register system end 105 includes: that the first data are defeated Enter module 1051, data update module 1052, fifth communication module 1053, the first command reception module 1054 and the first display mould Block 1055；

First data input module 1051, for inputting shop merchandise news；

Data update module 1052 is used to obtain the shop merchandise news of real-time update；The shop more new packets include: Shop multidate information, red packet favor information, advertising campaign information, new product information in shop；The shop merchandise news includes commodity Picture, product name, cargo price and commodity stocks；

Fifth communication module 1053 is for by the shop essential information and/or after updating, shop merchandise news to be sent in real time To the cloud server so that the boss end, the employee end and customer end synchronized update；

First command reception module 1054 is used to receive the payment instruction of cloud server transmission；The payment instruction includes meeting Commodity payment instruction and solid shop/brick and mortar store commodity payment instruction on member's line.

First display module 1055 is for showing shop essential information.

The boss end 101 is sent to institute for inputting and showing shop essential information, and by the shop essential information State cloud server 102；The shop essential information includes: that shop member supplements action message, integral action message, Hui Yuanshi with money Section discount card information, shop merchandise news, shop multidate information, shop indulgence merchandise news, shop commodity distribution information, member Information, shop operation situation, shop order, commodity preordering information, appointment and queuing information, rises and send valence, quota member's balance information Subtract dispatching charge information, business hours, the preferential action message of shop red packet and other shops；The shop member includes period discount Block member and Stored Value member；Member's period discount card is the period discount card that the shop is bought in some period, in the time The discount of discount card is enjoyed in section.Wherein, the boss end 101 includes: command reception module 1011, first communication module 1012, the first memory module 1013 and the second display module 1014；

The first communication module 1012 is logical between the boss end 101 and the cloud server 102 for establishing Letter receives shop essential information；

Described instruction receiving module 1011, for receiving the solid shop/brick and mortar store commodity payment instruction；

Second display module 1014 for showing shop essential information, such as: shop member's recharge package, take out commodity, It rises and valence, quota is sent to subtract dispatching expense, business hours, shop multidate information, red packet favor information, advertising campaign information, new product in shop Information etc..

In more detail, the setting rule of member's period discount card is as follows: can open period discount card function by boss end Can, but need while meeting three elements to complete to be arranged.Based on this system theory, this three elements completely by shop side from Main setting.Three elements include: the discount of period validity period of member, the expense that member needs to pay and member's enjoyment. Period validity period of [example] member is 01 day 04 month to 2020 on 04 01st, 2019, and the expense that member's needs are paid is 100 yuan, it is 9 foldings that member, which enjoys discount,.

Meanwhile there is autonomous permission at boss end 101, and employee's permission can be set, and manages head store member, such as on head store line All pictures of plate, text, the displaying of video content, deletion；Further include to all customers using this system customer end, Plate carries out the permission control of content publication on head store line.It should be noted that customer can choose the meeting as multiple shops Member, but shop can only this shop of management service member, to other shops member without administration authority.

The cloud server 102, for receive the shop essential information and be sent to the customer end 103 and/or The boss end 101 and/or the employee end 104 and/or the cash register system end 105；It is also used to receive the customer end 103 Demand information on the line of transmission receives shop merchandise news after updating.

Detailed, the cloud server 102 includes: second communication module 1021 and database 1022；

The second communication module 1021 is for the first communication module 1012 with the boss end 101, the customer end 103 third communication module 1031, the employee end 104 and cash register system end 105 communicate, and realize the transmission of data.

Database 1022, for storing the shop essential information, on the line, demand information, the solid shop/brick and mortar store commodity are paid The behavior number of the access and control that are mutually carried out between money instruction, the shop more new information and the boss end and the customer end According to.

The customer end 103 is needed for receiving, showing the shop essential information, and on the line for receiving customer's input After seeking information, demand information on the line is sent to the employee end 104 and/or described by the cloud server 102 Boss end 101 and/or the cash register system end 105；Demand information includes: integral activity request information, member card on the line Application information, goods purchase request information, member card inquiry request information, member's remaining sum withhold solicited message, shop commodity warp Battalion status inquiry solicited message, commodity preordering solicited message, appointment and queuing solicited message, member's charging request information, supplement with money it is excellent Information, consumption recording information and order detail information are checked in the request of favour certificate；Order detail information includes the request of commodity distribution situation Information；Customer end is also used to comment on commodity distribution service simultaneously.

Wherein, when member supplements with money, time limit discount coupon can be given, such as fills 100 and send 20 yuan of discount coupons, cash can be worked as It uses, and the discount coupon had using validity period.In more detail, customer end 103 includes: third communication module 1031, the second data Input module 1032, the second display module 1034；

The third communication module 1031 is real for communicating with the employee end 104, the cloud server 102 The transmission of existing data.

Second data input module 1032 is for demand information or solid shop/brick and mortar store payment amount in customer's input line.

Second display module 1034 for showing shop essential information, such as: shop member's recharge package, take out commodity, It rises and valence, quota is sent to subtract dispatching expense, business hours, shop multidate information, red packet favor information, advertising campaign information, new product in shop Information, member's charging information, goods purchase information, outer attraction list information etc..

The employee end 104 is used to receive and store demand information on the line that the cloud server 102 is sent, root Payment service is provided according to demand information on the line.Employee end 104 includes: fourth communication module 1041, the second memory module 1042, the first data processing module 1043, the second command reception module 1044 and third display module 1045；

Fourth communication module 1041 is used to receive demand information on the line that the cloud server is sent；

Second memory module 1042 is used to store the membership information of demand information on the line, head store member；The member Information includes: member's personal information, remaining sum, supplements record, membership buying record and period membership information with money；When the member includes Section discount card member and Stored Value member.

First data processing module 1043, for being paid when the commodity sent according to the cloud server received The membership information that money instructs the pending payment amount of money for determining customer and obtains customer；The commodity payment instruction includes member's line Upper commodity payment instruction and the solid shop/brick and mortar store commodity payment instruction；

Second command reception module 1044 is used to receive the payment instruction of cloud server transmission.

Third display module 1045 is for showing shop essential information.

Mobile terminal 106, the information sent for receiving the cloud server.Mobile terminal 106 can be cash register Or POS machine, mobile terminal is received at this time, is the command information of withholing that cloud server is sent.It should be noted the application Middle mobile terminal 106 is not limited only to cash register or POS machine, can be other intelligent terminals, for example, intelligent doorbell, should Welcome words can be set in intelligent doorbell, and the flow of the people of solid shop can also be passed in and out with real-time statistics, can further be counted Then the information of acquisition is sent to boss end or employee end by cloud server by the information such as the flow of the people in commodity fast sale region Or customer end, auxiliary businessman's operation, or auxiliary customer understand the fast-selling degree of businessman and product.

Further, the customer end 103 is also used to:

Commodity payment instruction on member's line is sent to the cloud server；

Wherein, the member card is divided into period discount card, member's stored value card.Shop responsible person can be arranged by boss end The corresponding purchasing price of every kind of member card of head store and privilege are bought for customer and enjoy its privilege.Without having this shop member The customer of qualification can click concern shop manually, and obtain the latest tendency message of shop publication.Such customer can buy The commodity in store are sent in shop outside, but can not enjoy member's indulgence commodity purchasing power and other shop membership privileges.It needs It is to be noted that shop member card, is only applicable to this shop, other shops are not generally applicable.

Further, customer obtains there are two types of the clubbable modes in shop in the present embodiment: one is by supplementing with money The mode of card obtains membership, i.e., is obtained by way of member's stored value card；Another kind is by way of period discount card Obtain membership.Wherein, member's stored value card needs to preset recharge amount, and setting shop send certificate situation, certificate situation is sent to need Discount coupon quantity, the amount of money, validity period and use condition are set.Period discount card needs to be arranged membership dues, discount card validity period, folding Situations such as preferential total amount of the discount grade and discount card of buckle limits, and period discount card also needs to be arranged the card and can only roll over It is used in buckle validity period, it is expired, it fails.It should be noted that the member's stored value card and period discount card in the present embodiment care for Visitor can choose one kind, can also two kinds of member cards all select, while in the purchasing process of member's stored value card and period discount card Middle customer can only be completed by Third-party payment mode.

The shop multidate information is picture and text multidate information and/or video multidate information.The editor's publication of boss the application end Shop multidate information, the customer for becoming shop member can receive the shop in real time and dynamically push.Dynamic is edited specific as follows: Picture and text, video editing.Businessman, which issues dynamic, must add picture character or video (similar wechat circle of friends).

Meanwhile boss end may also select whether addition shop red packet, shop red packet includes: red packet quantity, the red packet amount of money The deadline is used with red packet.

And shop red packet form has following two: the random red packet of the amount of money and the fixed red packet of the amount of money；Such as: the random red packet of the amount of money For luck red packet, the fixed red packet of the amount of money is bean vermicelli red packet.The amount of money of luck red packet is random, and customer end will pop up forwarding friend when getting Friend's circle request, can get after forwarding；The amount of money of bean vermicelli red packet is fixed, and consumer can directly get.

Wherein, it should be noted that the usage scenario that shop red packet is issued in the present embodiment is not unique, can be to pay on line It uses, can also be used with being paid under line, and the usage mode of red packet is not also unique, it can be general with the whole audience, it can also send outside and specially enjoy； Red packet to get mode equally not unique, can directly get, or have to be forwarded to wechat circle of friends and get.

Further, businessman may choose whether to add preferential commodity.The preferential each consumer of commodity can only buy one, And every commodity can only be bought once.Preferential commodity have the function of buying timeliness, belong to preferential commodity, consumer in limited time and need The purchase in stipulated time section.Shop indulgence merchandise news includes: commodity picture, commodity amount, commodity original cost and commodity special price.

Boss end can add commodity according to the actual situation, and the shop merchandise news includes: merchandise classification, trade name Title, commodity picture, cargo price, commodity amount, commercial specification and descriptive labelling.

Consumer can enter " sending outside " page and be bought at customer end.

The realization of communication function in the present embodiment is based on 4G network, 5G network and wifi.

Optionally, system further includes being connected with cloud server 102 in the application on the basis of the above embodiments Mobile terminal 106, the information sent for receiving the cloud server.Mobile terminal 106 can be cash register or POS machine, Mobile terminal is received at this time, is the command information of withholing that cloud server is sent.It should be noted that mobile whole in the application End 106 is not limited only to cash register or POS machine, can be other intelligent terminals, for example, intelligent doorbell, the intelligent doorbell Welcome words can be set, the flow of the people of solid shop can also be passed in and out with real-time statistics, can further count commodity fast sale Then the information of acquisition is sent to boss end or employee end or customer by cloud server by the information such as the flow of the people in region End, auxiliary businessman's operation, or auxiliary customer understand the fast-selling degree of businessman and product.

Under the directly-managed mode of chain store of the application system, i.e., shop to be managed includes home office and chain store at this time.Always After primary account number is established by home office's registration in plate end, the sub- account in branch is increased at boss end according to practical branch situation and is managed. Primary account number and sub- account all enjoy the part administration authority in shop.Wherein, primary account number is passed through for home office and chain store The unified management of rule is sought, sub- account mainly carries out the management in terms of marketing and customer service to the chain store of each Self management. It should be noted that in a system of the invention, only unique shop primary account number can manage all directly-managed under head store or account The fund of chain store.Guarantee the property safety in shop with this.

In joining store schema, this system supports the rule of one primary account number in shop, and the management of shop owner's full powers is certainly Oneself shop.

It should be noted that the specific management mode in the shop in the application is not limited to directly-managed and joins two kinds of moulds Formula can preset required management mode according to businessman's demand.

Further, herein described customer end includes: application program and/or small routine；

Further, customer end is also used to receive the instant communication information that customer inputs in the application, and described in transmission Instant communication information is to boss end and/or cash register system end and/or employee end.Customer and businessman are realized by instant communication function Between dialogue, the call between customer and other members of same businessman also may be implemented.

Meanwhile boss end and/or cash register system end and/or employee end can send instant communication information to other termination, Realize the instant communication function between all user terminals.

On this basis, boss the application end is also used to: receiving the dispatching demand information generated on customer's end line simultaneously Dispatching demand information is sent to the cash register system end and/or the employee end, businessman carries out businessman according to the dispatching message From dispatching.Other third parties that dispatching demand information can also be sent to access of having contracted by this system simultaneously dispense platform, with Complete commodity distribution.The application system can provide businessman's autogamy according to the demand of customer and take business and third-part delivery service, Improve system availability.Customer end can evaluate third-part delivery service in the present embodiment simultaneously.

The theory that system is praised highly in the present invention is:

For consumer: finding is liked that I decides by my App, and customer arrives shop consumption experience in person, selects the shop of approval It spreads and this system is utilized to become its member.It is seen that content that oneself is screened, trusting, interested in App.

Different from the business model of goods-shelf type, this system member is no longer with the conditional searches such as ranking, evaluation and homepage advertisement For kernel boot mode, but the leading scene-type shopping way established with consumer's individual.It is sent out meticulously by member shop The dynamic push of the text, picture, visual form of cloth, stimulating customer generate shopping desire, and then the shopping that places an order.

It purchases by group relative to past, take out platform model, this system can assign consumer's more autonomous right to choose, to build Fine, true shopping experience.

The technical support provided by this system, establishes shop on the line of oneself, safeguards the member of oneself, on-line off-line one Change management.To help shop to get rid of platform constraint, it stands up and be master of one's fate.

System according to the present invention helps businessman based on member's mode, all management functions of connecting.

By the way that the long-term customer to shop is converted into head store member, and pass through this system centralized maintenance.

This system is paid with electronics member, online take-away, dynamically push guidance shopping is carrier, is passed through and is optimized customer's Consumption experience increases the viscosity of member, improves on the line in shop, revenue below the line.

This system can be found according to market needs and integrate best solution.

This system continues unified updating maintenance, ensures businessman's cost, optimizes consumer experience.

Can be used for the shop of different industry situations using above system, shop does not need specific customization, with reduce shop at This.

It should be noted that the embodiment of the present application is not limited only to store applications field, it equally can be according to customer Demand is applied to enterprise or company, as long as being that by the field of each function in the application.

Fig. 2 is a kind of flow chart of member internet online management method shown according to an exemplary embodiment.Referring to Fig. 2, a kind of member internet online management method, which comprises

Step 201: boss end inputs and shows shop essential information, and the shop essential information is sent to cloud clothes Business device；The shop essential information includes: that shop member supplements action message, integral action message, member's period discount card letter with money Breath, shop merchandise news, shop multidate information, shop indulgence merchandise news, shop commodity distribution information, membership information, member Balance information, shop order, commodity preordering information, appointment and queuing information, rises and valence, quota is sent to subtract dispatching expense shop operation situation Information, business hours, the preferential action message of shop red packet and other shops；

Step 202: cash register system end inputs shop merchandise news, and obtains the shop merchandise news of real-time update, And shop merchandise news is sent to the cloud server in real time by the shop essential information and/or after updating, so that described Boss end, employee end and customer end synchronized update；The shop merchandise news includes commodity picture, product name, commodity Unit price and commodity stocks；

Step 203: shop merchandise news is concurrent after cloud server receives the shop essential information and/or the update Send to the first setting end, first setting end include: the customer end and/or the boss end and/or the employee end and/ Or cash register system end, also receive demand information on the line that the customer end is sent；

Step 204: customer end receives, shows the shop essential information, and the demand letter on the line for receiving customer's input After breath, demand information on the line is sent to the employee end by the cloud server, at the same be also sent to boss end, Cash register system end；Demand information includes: integral activity request information, member's period discount card application information, commodity on the line Purchase solicited message, member's period discount card inquiry request information, member's remaining sum are withholdd solicited message, shop merchandising situation Inquiry request information, appointment and queuing solicited message, member's charging request information, is supplemented discount coupon with money and is asked at commodity preordering solicited message It asks and checks information, consumption recording information and order detail information.Wherein, when member supplements with money, time limit discount coupon can be given, Such as fill 100 and give 20 yuan of discount coupons, it can be used when cash, and the discount coupon had using validity period.Meanwhile customer end in the application It is also used to evaluate third-part delivery service.

Step 205: employee end receives and stores demand information on the line of cloud server transmission, according on the line Demand information provides payment service.

Further, the method for the present invention further include:

Customer end inputs commodity payment instruction on member's line；Commodity payment instruction includes payment amount of money on member's line；

Commodity payment instruction on member's line is sent to the cloud server；

Alternatively, customer end inputs member entities shop commodity payment instruction；The solid shop/brick and mortar store commodity payment instruction includes payment Amount of money；The solid shop/brick and mortar store commodity payment instruction is sent to the cloud server.

Further, the method for the present invention further include:

Optionally, the employee end further includes

If the customer belongs to the period discount card member of head store, judge whether the period discount card member is in setting In effective period of time, if so, opening the third-party platform means of payment completes payment, otherwise remind the customer by supplementing with money again To complete transaction；

It is to be noted that member card described herein is divided into period discount card, member's stored value card.Shop side can be set The corresponding purchasing price of every kind of member card and privilege are set, bought for customer and enjoys its privilege.Do not have this shop membership Customer, can click manually concern shop, and obtain shop publication latest tendency message.Such customer can buy shop It sends the commodity in store outside, but can not enjoy: member's indulgence commodity purchasing power and other shop membership privileges.It needs to infuse Meaning is shop member card, is only applicable to this shop, other shops are not generally applicable.

When meeting following condition, customer just obtains shop membership.Specifically: customer passes through in this system Third-party payment mode buys the corresponding recharge package of shop member's stored value card；Or shop is bought by Third-party payment mode Period discount card；Or the corresponding recharge package of member's stored value card and period discount are bought by Third-party payment mode simultaneously Card.

It should be noted that " remaining sum " in the present invention is independent fund of the customer in each shop, not intercommunication, and The recharge package in each shop is independently arranged by hotel owner, and customer is allowed to do " member in each shop ", rather than " the meeting of platform Member ".

Meanwhile can choose two ways in payment in the present invention, one is deducting money from stored value card, another kind is to make It is paid the bill with member's period discount card.Stored value card does not have time restriction, and can only use in stored value card when stored value card payment Remaining sum is paid, and member's period discount card then needs customer to use in the time limit as defined in the period discount card, if exceeding Provide that the time limit, then the card failed, member's period discount card supports third party's payment.

Delivery operation in the present invention is broadly divided into 4 kinds of situations: if 1. customers have become the Stored Value member in the shop, It is paid using the remaining sum of stored value card.2. if having customer has become the period discount card member in the shop in period discount card Third-party payment is opened in the effect phase or promulgates that the modes such as other payment licence plates approved are paid by country.3. if customer is same When be the shop stored value card member and period discount card member, then stored value card remaining sum branch can be used within discount card validity period period It pays.4. if do not obtain the clubbable customer in shop the quotient in store can be sent outside by Third-party payment, original cost purchase shop Product, but go without discount and other members privilege.

Further, the method for the present invention further include:

Store the shop essential information, demand information, the solid shop/brick and mortar store commodity payment instruction, the shop on the line The behavioral data of the access and control that are mutually carried out between more new information and the boss end and the customer end.

The above method is used to supplement with money with member as point of penetration, all management functions for the businessman that connects as far as possible.It is reduced with this Businessman's cost optimizes consumer experience.

The functional module structure at customer end has been further related in the application on the basis of the above.Fig. 3 is according to an exemplary reality Apply the functional block diagram at the customer end exemplified.Referring to Fig. 3, the functional module at customer end 103 includes: the purchase of member's period discount card The first 301, member that checks supplements unit 302, shop commercial activities push unit 303, shop dynamic with money and checks that unit 304 and take-away are matched Send request unit 305；Wherein shop dynamic checks that unit 304 includes: that shop red packet gets subelement 3041 and preferential commodity purchase Buy subelement 3042.

Wherein, shop commercial activities push unit 303 can push the activity in shop in real time, such as push preferential commodity in real time Information, red packet information.

It should be noted that a consumer can become the payment member of several shops simultaneously.It should be noted that working as When customer wants to become some shop member, the form of this shop member includes following three kinds: Stored Value member, period discount card meeting Member and Stored Value period discount card simultaneously deposit member.

When meeting following condition, customer just has shop membership: customer passes through third party's branch in this system The mode of paying buys shop recharge package；Or shop period discount card is bought by Third-party payment mode；Or pass through third The square means of payment buys the corresponding recharge package of member's stored value card and period discount card simultaneously.

Meanwhile the functional structure at boss end is also disclosed in the application.Fig. 4 is shown according to an exemplary embodiment old The functional block diagram at plate end.Referring to fig. 4, the functional module at boss end 101 includes: member's period discount card setting unit 401 fills Value activity setting unit 402, commodity adding unit 404, shop dynamic release unit 403 and first take out dispatching unit 405.Its Middle shop dynamic release unit 403 further includes picture and text dynamic addition subelement, shop red packet publication subelement and preferential commodity hair Cloth subelement.Corresponding take out of take-away dispatching request progress that first take-away dispatching unit 405 is used to be sent according to customer end is matched Setting is sent, determines and takes out commodity, the information such as dispatching personnel.

More fully disclosed herein as well is a kind of functional module embodiment at cash register system end, concrete condition is as follows:

Fig. 5 is the functional block diagram at cash register system end shown according to an exemplary embodiment.Referring to Fig. 5, cash register system The functional module at end 105 includes shop merchandise news input unit 501 and shop merchandise news updating unit 502.Shop commodity Information input unit 501 is for inputting shop merchandise news；Shop merchandise news updating unit 502 is for obtaining real-time update The shop merchandise news, and shop merchandise news is sent to the cloud in real time by the shop essential information and/or after updating Hold server so that the boss end, the employee end and customer end synchronized update；The shop merchandise news includes quotient Product picture, product name, cargo price and commodity stocks.

The update status of shop commodity, example can be obtained in this embodiment in real time according to shop merchandise news updating unit Such as: customer has purchased a commodity at customer end, and the stockpile number of the commodity is reduced, then cash register system end, Lao Banduan, Yuan Gongduan It synchronous can be reduced with the inventory of the commodity on customer end.Meanwhile shop can voluntarily select to upload the approach of shop commodity, it can It is uploaded with selection from cash register system end, boss end uploads or employee end uploads.The merchandise news of cloud server is uploaded to, It can modify at boss end, cash register system end and employee end simultaneously, is perfect.

In more detail, disclosed herein as well is the functional block diagrams at employee end.Fig. 6 is shown according to an exemplary embodiment Employee end functional block diagram.Referring to Fig. 6, employee end includes that membership information administrative unit 601, commodity are withholdd 602 and of unit Second takes out dispatching unit 603；Wherein membership information administrative unit 601 stores the membership information of head store member；Commodity are withholdd list Withhold instruction of the member 602 for being sent according to cloud server, carries out operation of withholing accordingly, which includes quotient on line Product are withholdd instruction and solid shop/brick and mortar store commodity payment instruction.Second, which takes out dispatching unit 603, is used to be asked according to the take-away at customer end dispatching It asks progress is corresponding to take out dispatching setting, determines and take out commodity, the information such as dispatching personnel.

It is understood that same or similar part can mutually refer in the various embodiments described above, in some embodiments Unspecified content may refer to the same or similar content in other embodiments.

Although embodiments herein has been shown and described above, it is to be understood that above-described embodiment is example Property, it should not be understood as the limitation to the application, those skilled in the art within the scope of application can be to above-mentioned Embodiment is changed, modifies, replacement and variant.

Claims

1. a kind of member internet online management system characterized by comprising Lao Banduan, cloud server, Gu Keduan, receipts Silver-colored system end and setting number employee end；

The cash register system end obtains the shop merchandise news of real-time update for inputting shop merchandise news, and real When by the shop essential information and/or update after shop merchandise news be sent to the cloud server；The shop commodity Information includes commodity picture, product name, cargo price and commodity stocks；

The boss end is sent to the cloud for inputting and showing shop essential information, and by the shop essential information Server；The shop essential information includes: that shop member supplements action message, integral action message, member's period discount card with money Information, shop merchandise news, shop multidate information, shop indulgence merchandise news, shop commodity distribution information, membership information, Member's balance information, shop order, commodity preordering information, appointment and queuing information, rises and send valence, quota to subtract to match shop operation situation Send charge information, business hours, the preferential action message of shop red packet and shop；

The cloud server, for receiving shop merchandise news after the shop essential information and/or the update and sending To the first setting end, first setting end includes: the customer end and/or the boss end and/or the employee end；Also use In demand information on the line for receiving the customer end transmission；

The customer end, for receiving, showing the shop essential information, and the demand information on the line for receiving customer's input Afterwards, demand information on the line is sent to the employee end by the cloud server；Demand information includes: on the line Integral activity request information, member's period discount card application information, goods purchase request information, the inquiry of member's period discount card are asked Information, member's remaining sum is asked to withhold solicited message, shop merchandising status inquiry solicited message, commodity preordering solicited message, pre- About queuing request information, member's charging request information, supplement coupon-request with money and check information, consumption recording information and order detail Information；The order detail information includes commodity distribution situation solicited message；The customer end is also used to commodity distribution service It is commented on；

The employee end is used to receive and store demand information on the line that the cloud server is sent, according on the line Demand information provides payment service.

2. management system according to claim 1, which is characterized in that the customer end is also used to:

Input commodity payment instruction on member's line；Commodity payment instruction includes payment amount of money on member's line；

Commodity payment instruction on member's line is sent to the cloud server；

3. management system according to claim 2, which is characterized in that the employee end is also used to:

Store the membership information of head store member；The membership information includes: member's personal information, remaining sum, supplements record, member's purchase with money Buy record and period membership information.

4. management system according to claim 3, which is characterized in that the employee end is also used to:

The pending payment amount of money of customer is determined according to the commodity payment instruction that the cloud server received is sent and obtains Gu The membership information of visitor；The commodity payment instruction includes commodity payment instruction and solid shop/brick and mortar store commodity payment on member's line Instruction；

Judge whether the customer is this shop member according to the membership information；The shop member include Stored Value member, when Section discount card member and Stored Value period discount card simultaneously deposit member；

If the customer belongs to Stored Value member, more than member card that the Stored Value member is judged according to member's balance information Whether volume is greater than the pending payment amount of money, if so, being paid by the remaining sum of the member card of the Stored Value member, otherwise reminds The customer is supplemented with money again to complete to trade；

If the customer belongs to the period discount card member, judge the period discount card member whether be in setting it is effective when Between in section, if so, opening the third-party platform means of payment completes payment, otherwise remind the customer by being supplemented with money again to complete Transaction；

If the customer belongs to the Stored Value period discount card and deposits member, the customer passes through the Stored Value member means of payment And period discount card member's means of payment in validity period merges payment.

5. management system according to claim 3, which is characterized in that the cloud server is additionally provided with database, described Database, for storing the shop essential information, demand information on the line, the solid shop/brick and mortar store commodity payment instruction, described The behavioral data of the access and control that are mutually carried out between shop more new information and the boss end and the customer end.

6. management system according to claim 1, which is characterized in that the cloud server is also used to receive the cash register The shop merchandise news for the real-time update that system end is sent.

7. management system according to claim 1, which is characterized in that the shop multidate information is picture and text multidate information And/or video multidate information.

8. management system according to claim 1, which is characterized in that the shop red packet includes: red packet quantity, red packet gold Volume and red packet use the deadline；

The shop red packet is the random red packet of the amount of money or is the fixed red packet of the amount of money.

9. management system according to claim 1, which is characterized in that the shop indulgence merchandise news includes: commodity figure Piece, commodity amount, commodity original cost and commodity special price.

10. management system according to claim 1, which is characterized in that the customer end, comprising: application program and/or small Program；

The small routine is for receiving, showing the shop essential information, and on the line for receiving customer's input after demand information, Demand information on the line is sent to the employee end by the cloud server；It is also used to receive the cloud server Shop merchandise news after the update sent.

11. management system according to claim 10, which is characterized in that the boss end is also used to: receiving the customer The dispatching demand information generated on end line concurrently send demand information to the cash register system end and/or the employee end, quotient Family carries out businessman from dispatching according to the dispatching demand information；Or the dispatching demand information is sent to third party's dispatching and is put down Platform, to complete commodity distribution.

12. management system according to claim 1, which is characterized in that the cloud server is also used to receive the Gu The instant communication information that objective end and/or the cash register system end and/or the employee end and/or the boss end are sent, concurrently Send the instant communication information to the second setting end；Second setting end includes the boss end and/or the cash register system End and/or the employee end and/or the customer end.

13. a kind of member internet online management method, which is characterized in that based on such as the described in any item meetings of claim 1-12 Member's internet online management system executes, which comprises

The cash register system end inputs the shop merchandise news in shop to be managed, and obtains the shop merchandise news of real-time update, And shop merchandise news is sent to the cloud server so that described old in real time by the shop essential information and/or after updating Plate end, the employee end and customer end synchronized update；The shop merchandise news includes commodity picture, product name, quotient Product unit price and commodity stocks；

The boss end input, display shop essential information, and the shop essential information is sent to cloud server；It is described Shop essential information includes: that shop member supplements action message, integral action message, the information of member's period discount card, shop with money Merchandise news, shop multidate information, shop indulgence merchandise news, shop commodity distribution information, membership information, member's remaining sum letter Breath, shop operation situation, shop order, commodity preordering information, appointment and queuing information rise and valence, quota are sent to subtract dispatching charge information, battalion Industry time, the preferential action message of shop red packet and other shops；

The cloud server receives shop merchandise news after the shop essential information and/or the update and is sent to first End is set, first setting end includes: the customer end and/or the boss end and/or the employee end, also described in reception Demand information on the line that customer end is sent；

The customer end reception shows the shop essential information, and on the line for receiving customer's input after demand information, by institute It states on line demand information and the boss end is sent to by the cloud server；Demand information includes: that integral is lived on the line Dynamic solicited message, member's period discount card application information, goods purchase request information, member's period discount card inquiry request letter Breath, member's remaining sum withhold solicited message, shop merchandising status inquiry solicited message, commodity preordering solicited message, reservation row Team solicited message, member's charging request information, supplement with money coupon-request check information, consumption recording information and order detail letter Breath；The order detail information includes commodity distribution situation solicited message；The customer end is commented on by commodity distribution service；

The employee end receives and stores demand information on the line that the cloud server is sent, according to demand on the line Information provides payment service.

14. management method according to claim 13, which is characterized in that further include:

Commodity payment instruction on customer end input member's line；Commodity payment instruction includes payment amount of money on member's line；

Commodity payment instruction on member's line is sent to the cloud server；

15. management method according to claim 13, which is characterized in that further include:

The employee end determines the pending payment money of customer according to the commodity payment instruction that the cloud server received is sent Count and obtain the membership information of customer；The commodity payment instruction includes commodity payment instruction and the entity on member's line Shop commodity payment instruction；

16. management method according to claim 13, which is characterized in that further include:

The cloud server stores that the shop essential information, demand information, solid shop/brick and mortar store commodity payment refer on the line The behavioral data of the access and control that enable, are mutually carried out between the shop more new information and the boss end and the customer end.

17. management method according to claim 15, which is characterized in that also wrapped before the membership information for obtaining customer Include: customer's payment becomes member.

18. management method according to claim 13, which is characterized in that the shop to be managed includes home office and chain point Shop；

Further include: it carries on the work regulation management and capital management to the home office and the chain store at the boss end.