CN109741151A - External service supply management system of medical laboratory and standardized management method thereof - Google Patents
External service supply management system of medical laboratory and standardized management method thereof Download PDFInfo
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- 238000012544 monitoring process Methods 0.000 claims abstract description 6
- 230000008569 process Effects 0.000 claims abstract description 6
- 230000000875 corresponding effect Effects 0.000 claims description 16
- 239000000725 suspension Substances 0.000 claims description 7
- 238000012550 audit Methods 0.000 claims description 5
- 238000012790 confirmation Methods 0.000 claims description 3
- 230000002596 correlated effect Effects 0.000 claims description 3
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- 238000012797 qualification Methods 0.000 claims description 3
- 230000008859 change Effects 0.000 description 3
- 238000011835 investigation Methods 0.000 description 3
- 238000012423 maintenance Methods 0.000 description 3
- 238000003908 quality control method Methods 0.000 description 3
- 230000007246 mechanism Effects 0.000 description 2
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- 238000004659 sterilization and disinfection Methods 0.000 description 1
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Abstract
The invention discloses a medical laboratory external service supply management system and a standardized management method thereof, wherein the management system comprises a system setting module, an evaluation standard module, a selection examination and approval module, a supply list module, a supply archive module, a supply evaluation module, a statistical form module and a message reminding module; the standardized management method of the management system can set departments, accounts and roles of laboratory staff, assign role authorities according to hospitals and department systems and set supply management processes of external services of the laboratory, standardize and select and purchase supplies and service operation processes in an informatization mode on the premise of meeting ISO15189 quality management standards, establish selection and purchase standards and monitoring indexes of the supplies, the supplies or the supply services, objectively evaluate and feed back the performances of the supplies and the supplies or the services in real time, practically and effectively promote the performances of the supplies and the supplies or the services, and ensure that the laboratory stably obtains the supplies and the services meeting the requirements.
Description
Technical field
The present invention relates to medical laboratory's external service supply management system technology, especially a kind of medical experiment outdoor
Service provision management system and its standardized management method.
Background technique
Currently, the whole nation medical laboratory You300Yu Jia by ISO15189 approve, external service be supplied as
One element of ISO15189 standard, it is desirable that laboratory documentation service and the selection of supply and purchase program establish supply
Quotient's selection criteria, purchase information illustrate service or the requirement of supply and monitor the performance of supplier and maintain qualified supplier
Inventory, but in real current situation, there are still following problems for medical laboratory's external service and supplies management:
1. largely there is documentation journey in part Experiment room still without documentation service and the selection of supply and purchase program
The laboratory of sequence remains in file level, and program is not yet in effect to be executed or put into practice；
2. each laboratory only has one substantially in terms of the purchase requirement of the selection criteria of supplier, service and supply
As property principle, lack concrete guide standard and detailed rules for the implementation；
3. laboratory lacks the effective ways of monitoring supplier's true representation, 1 time is only filled in every year by tissue employee and is commented
Valence record sheet carries out formal subjective assessment；
4. laboratory machinery maintains supplier's inventory, the improvement of supplier and its supply or service, a side can not be promoted
Face, most workers at the production line can not identify supplier belonging to supply or service, the evaluation to supply or supply service
Supplier cannot be fed back to, on the other hand, dynamic escape mechanism is lacked to the supplier to perform poor or its supply and service；
As it can be seen that medical laboratory lacks the practical System and method for of effective specification for managing external service supply at present.
Summary of the invention
For overcome the deficiencies in the prior art, the present invention provides a kind of premise for meeting ISO15189 quality control procedure
Under, can normative choice purchase supply and supply service, objectively evaluate and Real-time Feedback supplier and its supply or service
The medical laboratory's external service supply management system and its standardized management method of application quality.
The technical solution adopted by the present invention to solve the technical problems is:
A kind of medical laboratory's external service supply management system, the system include:
System setup module: for system user account, department, role and permission to be arranged, laboratory external service is constructed
Supplies management environment, administrative department and user's executes operation.
Evaluation criterion module: for establishing, safeguarding and exporting the evaluation criterion of supplier, supply or supply service.
It selects approval module: selecting application and examination & approval for supply or service and its supplier；
It supplies register module: recording supplier and its affiliated confession for establishing supply register table, and in supply register table
Ying Pin or the register content of supply service.
Supply profile module: it established with supplying the register content of register table, safeguard and seal up for safekeeping supplier and institute, supplier
Belong to supply or supply the archive information of service, record has evaluation record and maintenance log in every archive information.
Supply evaluation module: the supply service for supply or supplier to supplier, supplier is evaluated, and is retouched
Quality events are stated by the evaluation criterion of simultaneously correlation evaluation standard module, verify and confirm commenting by management level or its authorized person
Valence integral.
Statistical report module: for counting the supply of supplier in a cycle time, supplier or the institute of supply service
Have or the evaluation of special object records and evaluation integral situation.
Prompting message module: pushing for the message of user and supplier, for user sends reminder message automatically and to confession
Answer quotient's Feedback Evaluation information.
The evaluation criterion includes the selection purchase standard and monitoring of supplier's selection criteria, supply and supply service
The evaluation index that supplier, supply and supply service show, the evaluation criterion are made of several evaluation clauses, institute's commentary
The content item of valence clause includes provision name, clause score value and stipulation.
The clause score value includes bonus point value and negative score value.
The supply register table includes supplier's catalogue, corresponds to supply catalogue belonging to supplier and corresponding institute, supplier
The supply service catalogue of category, supplier's catalogue, supply catalogue and supply service catalogue are provided with directory states, described
Directory states include ad referendum state, eligible state and abort state, and are shown according to the role and permission of user.
The supply register table uses double-layer nested list mode, and the outer layer list content of the supply register is supply
Quotient's catalogue, internal layer list content are supply catalogue belonging to corresponding supplier and supply service catalogue.
The directory states of the supply register table are the searching mark of the supply register table.
The supply evaluation module is provided with default score value, suspension for each supplier, supply and supply service
It alerts limit value and stops critical value.
The cycle time is half a year.
A kind of standardized management method of medical laboratory's external service supply management system, the method steps are as follows:
(1), the department of laboratory employee, account, role are set, according to hospital and department's system distribution role-security and
The supplies management process of laboratory external service completes system initialization.
(2), professional section/group determines the title and vendors' evaluating mark of supply and supply service according to business needs
Standard is filed an application to department.
(3), department management layer is held a meeting, and evaluation criterion is improved in discussion, and export generates application documents, submits Shen to hospital
Please.
(4), hospital selects after examination & approval pass through, by the professional section/group applied establish supply archives, supply service files with
And vendor profile corresponding with supply or supply service, its state is set as qualification and enables evaluation criterion.
(5), when correlated quality event is supplied in every half a year or generation outside, employee/party's describing mass course of event, with
Evaluation that corresponding evaluation criterion is supply, supply services or the performance of supplier exercises supervision.
(6), each professional section/group responsible person or authorized employees receive system prompt, with reference to evaluation criterion and course of event, into
Row investigation confirmation, audit evaluation record.
(7), system accumulates supply, supply service and vendors' evaluating integral automatically, to supplier's Feedback Evaluation
Information.
(8), when evaluation integral reaches the suspension warning limit value of evaluation criterion, system issues early warning, and management level enable
Emergency preplan.
(9), evaluation integral is when reaching the suspension critical value of evaluation criterion, system be arranged automatically corresponding supply or service or
Its supplier is abort state, is exited from qualified supplier register, while sending reminder message.
The beneficial effects of the present invention are:
1, the management of medical laboratory's external service supply more procedure, standardization, meets ISO15189 administrative standard
It is required that further program file is provided in implantation information system process while file, it is ensured that external service supplies management program
File is performed effectively and is implemented；
2, supply or supply service and its selecting for supplier are more standardized, and are selected for a post by score value clause with evaluation criterion
Supply or service and supplier are selected, covers access, monitoring maintenance, exclusion criteria, most the discussion through management level and democracy are determined afterwards
It is fixed, reach specification and objectively selects purpose；
3, supplier shows evaluation objective and fair, easy to implement, has the function of that performance is promoted to be promoted, in generation quality thing
When part, event recognition employee immediately objectively evaluates supplier/supply/service referring to evaluation criterion, by management level tune
It is integrated after looking into audit, it is ensured that objective and fair is fed back to supplier immediately, and supplier/supply/service is promoted to be improved and mentioned
It rises；
4, supply register table is practical, dynamically maintains, and supplier's register, supply register and supply service register are supported to obscure
Retrieval and state packet filter, convenient all employees quickly identify being associated with for supply or service and supplier, meanwhile, register use
Integrating system establishes escape mechanism, accomplishes that evaluation management has foundation, mitigates each side's resistance in reality.
Detailed description of the invention
Present invention will be further explained below with reference to the attached drawings and examples.
Fig. 1 is the block diagram of medical laboratory's external service supply management system；
Fig. 2 is the step flow chart of the standardized management method of medical laboratory's external service supply management system.
Specific embodiment
Referring to Fig.1, a kind of medical laboratory's external service supply management system, the system include:
System setup module: for system user account, department to be arranged (with actual department, the department system of hospital for mark
Standard, such as equipment division, clinical laboratory, laboratory, disinfection room), role and permission, construct laboratory external service supplies management ring
Border, administrative department and user's executes operation.
Evaluation criterion module: it for establishing, safeguarding and exporting the evaluation criterion of supplier, supply or supply service, comments
The title that price card standard and supply and supply service is by professional section/group with ISO15189 quality control procedure, medical laboratory
The additional regulations that quality and ability criterion, medical laboratory's external service and supply regulations and hospital's individual are formulated are with reference to mark
Set by standard, the evaluation criterion of setting submits department, department management layer is held a meeting discuss and improve after, submit and apply to hospital；
The evaluation criterion include supplier's selection criteria, supply and supply service selection purchase standard and monitoring supplier,
The evaluation index of supply and supply service performance, the evaluation criterion are made of several evaluation clauses, the evaluation clause
Content item include provision name, clause score value and stipulation, the clause score value includes bonus point value and negative score value, mainly
Choosing for employee/party and enabling corresponding evaluation clause is that supplier, supply or supply service are evaluated, wherein
Opening used evaluation clause may be because of time, space, the brand public praise of supplier and supply or the quality of supply service
Cause the practicality to change Deng changing, be no longer appropriate for continuing to use, evaluation clause can be disabled, but all evaluations
Clause only allows disabled, and cannot edit and delete, and the review number of history is caused due to avoid the content change because evaluating clause
According to irreversible confusion is generated, the not applicable evaluation clause of new evaluation clause substitution disabling need to be only added, can realize evaluation
The amendment of clause improves.
It selects approval module: selecting application and examination & approval for supply or service and its supplier；
It supplies register module: recording supplier and its affiliated confession for establishing supply register table, and in supply register table
Ying Pin or the register content of supply service.
Supply profile module: it established with supplying the register content of register table, safeguard and seal up for safekeeping supplier and institute, supplier
Belong to supply or supply the archive information of service, record has evaluation record and maintenance log in every archive information；The supply
Register table includes supplier's catalogue, corresponds to supply service mesh belonging to supply catalogue belonging to supplier and corresponding supplier
Record, supplier's catalogue, supply catalogue and supply service catalogue are provided with directory states, and the directory states include
Issued for approval state (i.e. supply/supply services stock storage or signs a bill and accepts, and is not yet examined and is used by hospital), eligible state
And abort state, and shown according to the role and permission of user；The supply register table uses double-layer nested list mode, institute
The outer layer list content for stating supply register is supplier's catalogue, and internal layer list content is supply catalogue belonging to corresponding supplier
With supply service catalogue, i.e. supply and supply service belongs under corresponding supplier's catalogue；The supply register table
Internal support fuzzy search and state packet filter, the directory states of the supply register table are the searching mark of the supply register table
One of.
Supply evaluation module: the supply service for supply or supplier to supplier, supplier is evaluated, and is retouched
Quality events are stated by the evaluation criterion of simultaneously correlation evaluation standard module, verify and confirm commenting by management level or its authorized person
Valence integral；The supply evaluation module is provided with default score value for each supplier, supply and supply service, stops police
It accuses limit value and stops critical value；After employee/party enables evaluation clause evaluation, the supplier, supply or the confession that are evaluated
The default score value that should be serviced is influenced to change by the evaluation clause score value (bonus point value and negative score value), constitutes evaluation integral；
Statistical report module: for counting the supply of supplier in a cycle time, supplier or the institute of supply service
Have or the evaluation of special object records and evaluation integral situation, the cycle time are half a year.
Prompting message module: it is pushed for the message of user and supplier, is automatically user, each department, role, intermodule
Send reminder message and to supplier's Feedback Evaluation information.
This management system services each supplier, supply and supply mainly by default score value as evaluation parameter
It is evaluated and is integrated to monitor the performance of supplier, employee is regular or is described when quality events occur by event recognition employee
Course of event is immediately evaluated supplier/supply/service referring to evaluation criterion association, management level or its authorized employees
After receiving reminder message, confirms with reference to course of event and evaluation criterion investigation and pointedly accumulation evaluation integrates, immediately to confession
It answers quotient to feed back, supply/service of supplier is promoted to be improved and promoted, laboratory is according to evaluation criterion and evaluation integral feelings
Condition is managed decision, is conducive to objectify to the supply of the external service of medical laboratory and standardized management.
Referring to Fig. 2, a kind of standardized management method of medical laboratory's external service supply management system, this method step
It is as follows:
(1), the department of laboratory employee, account, role are set, according to hospital and department's system distribution role-security and
The supplies management process of laboratory external service completes system initialization.
(2), professional section/group determines the title and vendors' evaluating mark of supply and supply service according to business needs
Standard, is filed an application and prompting message to department.
(3), department management layer is held a meeting, and evaluation criterion is improved in discussion, and export generates application documents, submits Shen to hospital
Please.
(4), hospital selects after examination & approval pass through, by the professional section/group applied establish supply archives, supply service files with
And vendor profile corresponding with supply or supply service, its state is set as qualification and enables evaluation criterion, publication evaluation
The Systems Bulletin of standard starting.
(5), when correlated quality event is supplied in every half a year or generation outside, employee/party's describing mass course of event, with
Evaluation that corresponding evaluation criterion is supply, supply services or the performance of supplier exercises supervision, and to each professional section/group transmission
Audit is reminded.
(6), each professional section/group responsible person or authorized employees receive system prompt, with reference to evaluation criterion and course of event, into
Row investigation confirmation, audit evaluation record.
(7), system accumulates supply, supply service and vendors' evaluating integral automatically, to supplier's Feedback Evaluation
Information promotes supplier to promote performance.
(8), when evaluation integral reaches the suspension warning limit value of evaluation criterion, system issues early warning, and management level enable
(supply of hospital or the early warning scheme of service prompt its internal supply of hospital, supply service or supplier to emergency preplan
Evaluation integral have critical risk).
(9), evaluation integral is when reaching the suspension critical value of evaluation criterion, system be arranged automatically corresponding supply or service or
Its supplier is abort state, is exited from qualified supplier register, while sending reminder message.
Medical laboratory's external service supply management system of the invention and its standardized management method are meeting
Under the premise of ISO15189 quality control standard, normative choice and purchase supply and service operations process in a manner of information-based,
Supplier, the selection of supply or supply service and purchase standard and monitor control index are established, supplier and its supply are objectively evaluated
The performance of product or service and Real-time Feedback, it is effective that the performance of supplier and its supply or service is promoted to be promoted, it ensures real
It tests room and stablizes the supply and service that acquisition is met the requirements.
Above embodiment cannot limit the protection scope of the invention, and the personnel of professional skill field are not departing from
In the case where the invention general idea, the impartial modification and variation done still fall within the range that the invention is covered
Within.
Claims (9)
1. a kind of medical laboratory's external service supply management system, it is characterised in that it includes:
System setup module: for system user account, department, role and permission, building laboratory external service supply to be arranged
Management environment, administrative department and user's executes operation；
Evaluation criterion module: for establishing, safeguarding and exporting the evaluation criterion of supplier, supply or supply service；
It selects approval module: selecting application and examination & approval for supply or service and its supplier；
It supplies register module: recording supplier and its affiliated supply for establishing supply register table, and in supply register table
Or the register content of supply service；
Supply profile module: it is supplied belonging to supplier and supplier with supplying the register content foundation of register table, safeguarding and seal up for safekeeping
The archive information that Ying Pin or supply service, the interior record of every archive information have evaluation to record and safeguard log；
Supply evaluation module: the supply service for supply or supplier to supplier, supplier is evaluated, and describes matter
The evaluation criterion for measuring course of event and correlation evaluation standard module is carried out verifying and confirming evaluation product by management level or its authorized person
Point；
Statistical report module: for count supplier in a cycle time, supplier supply or supply service it is all or
The evaluation of special object records and evaluation integral situation；
Prompting message module: pushing for the message of user and supplier, for user sends reminder message automatically and to supplier
Feedback Evaluation information.
2. external service supply management system in medical laboratory's according to claim 1, it is characterised in that the evaluation mark
Standard includes selection purchase standard and the monitoring supplier, supply and confession of supplier's selection criteria, supply and supply service
The evaluation index of performance should be serviced, the evaluation criterion is made of several evaluation clauses, the content item of the evaluation clause
Including provision name, clause score value and stipulation.
3. external service supply management system in medical laboratory's according to claim 2, it is characterised in that the clause point
Value includes bonus point value and negative score value.
4. external service supply management system in medical laboratory's according to claim 1, it is characterised in that the supply name
Record table includes supplier's catalogue, corresponds to supply service catalogue belonging to supply catalogue belonging to supplier and corresponding supplier,
Supplier's catalogue, supply catalogue and supply service catalogue are provided with directory states, the directory states include to
Sanctions status, eligible state and abort state, and shown according to the role and permission of user.
5. external service supply management system in medical laboratory's according to claim 4, it is characterised in that the supply name
It records table and uses double-layer nested list mode, the outer layer list content of the supply register is supplier's catalogue, in interior layers list
Hold for supply catalogue belonging to corresponding supplier and supply service catalogue.
6. external service supply management system in medical laboratory's according to claim 4, it is characterised in that the supply name
The directory states for recording table are the searching mark of the supply register table.
7. external service supply management system in medical laboratory's according to claim 1, it is characterised in that the supply is commented
Valence module is provided with default score value for each supplier, supply and supply service, stops warning limit value and stop critical
Value.
8. external service supply management system in medical laboratory's according to claim 1, it is characterised in that when the period
Between be half a year.
9. a kind of standardized management method of medical laboratory's external service supply management system, feature this method step such as
Under:
(1), department, the account, role of laboratory employee are set, according to hospital and department's system distribution role-security and experiment
The supplies management process of outdoor service completes system initialization；
(2), professional section/group determines the title and vendors' evaluating standard of supply and supply service according to business needs, to
Department files an application；
(3), department management layer is held a meeting, and evaluation criterion is improved in discussion, and export generates application documents, is submitted and is applied to hospital；
(4), hospital selects after examination & approval pass through, by the professional section/group applied establish supply archives, supply service files and with
Supply or supply service corresponding vendor profile, set its state as qualification and enable evaluation criterion；
(5), when correlated quality event is supplied in every half a year or generation outside, employee/party's describing mass course of event, with correspondence
Evaluation criterion be that supply, supply service or the performance of supplier exercise supervision evaluation；
(6), each professional section/group responsible person or authorized employees receive system prompt, with reference to evaluation criterion and course of event, are adjusted
Look into confirmation, audit evaluation record；
(7), system accumulates supply, supply service and vendors' evaluating integral automatically, to supplier's Feedback Evaluation information；
(8), when evaluation integral reaches the suspension warning limit value of evaluation criterion, system issues early warning, and management level enable emergency
Prediction scheme；
(9), when evaluation integral reaches the suspension critical value of evaluation criterion, corresponding supply or service or its confession is arranged in system automatically
Answering quotient is abort state, is exited from qualified supplier register, while sending reminder message.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201910029564.0A CN109741151A (en) | 2019-01-14 | 2019-01-14 | External service supply management system of medical laboratory and standardized management method thereof |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910029564.0A CN109741151A (en) | 2019-01-14 | 2019-01-14 | External service supply management system of medical laboratory and standardized management method thereof |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112766095A (en) * | 2021-01-06 | 2021-05-07 | 安徽商信政通信息技术股份有限公司 | System and method for evaluating input degree of participants |
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| CN108876227A (en) * | 2018-09-28 | 2018-11-23 | 国网河南省电力公司南阳供电公司 | A kind of power grid material supply quotient's hierarchical management system |
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Patent Citations (3)
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|---|---|---|---|---|
| US20180260880A1 (en) * | 2017-03-10 | 2018-09-13 | Walmart Apollo, Llc | Online platform for processing merchandise shipping |
| CN108022111A (en) * | 2017-11-27 | 2018-05-11 | 广东广凌信息科技股份有限公司 | A kind of purchasing system cloud platform |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN112766095A (en) * | 2021-01-06 | 2021-05-07 | 安徽商信政通信息技术股份有限公司 | System and method for evaluating input degree of participants |
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