CN109615101A - Module type intelligent is served the meals system and method - Google Patents
Module type intelligent is served the meals system and method Download PDFInfo
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- 235000012054 meals Nutrition 0.000 title claims abstract description 112
- 238000000034 method Methods 0.000 title claims abstract description 18
- 235000013305 food Nutrition 0.000 claims abstract description 80
- 230000015572 biosynthetic process Effects 0.000 claims abstract description 4
- 238000004519 manufacturing process Methods 0.000 claims description 13
- 238000012795 verification Methods 0.000 claims description 9
- 238000012790 confirmation Methods 0.000 claims description 7
- 238000012163 sequencing technique Methods 0.000 claims description 3
- 238000012546 transfer Methods 0.000 claims description 3
- 238000009826 distribution Methods 0.000 abstract description 7
- 235000013311 vegetables Nutrition 0.000 description 15
- 238000007726 management method Methods 0.000 description 13
- 238000012384 transportation and delivery Methods 0.000 description 6
- 238000013461 design Methods 0.000 description 3
- 238000011156 evaluation Methods 0.000 description 3
- 238000004458 analytical method Methods 0.000 description 2
- 235000013361 beverage Nutrition 0.000 description 2
- 238000004891 communication Methods 0.000 description 2
- 238000010586 diagram Methods 0.000 description 2
- 230000002452 interceptive effect Effects 0.000 description 2
- 241000894007 species Species 0.000 description 2
- 238000003860 storage Methods 0.000 description 2
- 230000005856 abnormality Effects 0.000 description 1
- 238000013459 approach Methods 0.000 description 1
- 235000021170 buffet Nutrition 0.000 description 1
- 238000004364 calculation method Methods 0.000 description 1
- 238000010276 construction Methods 0.000 description 1
- 230000007547 defect Effects 0.000 description 1
- 235000005911 diet Nutrition 0.000 description 1
- 230000000378 dietary effect Effects 0.000 description 1
- 230000000694 effects Effects 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- 230000006698 induction Effects 0.000 description 1
- 230000010365 information processing Effects 0.000 description 1
- 230000005764 inhibitory process Effects 0.000 description 1
- 238000003780 insertion Methods 0.000 description 1
- 230000037431 insertion Effects 0.000 description 1
- 238000013439 planning Methods 0.000 description 1
- 238000012545 processing Methods 0.000 description 1
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
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- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
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- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/12—Hotels or restaurants
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Abstract
It serves the meals system and method the present invention provides a kind of module type intelligent, including consumer terminal module: showing the food product for clicking to user, provide user and place an order and user's clearing, formation is ordered order；Server end module: it orders food order according to the reservation pick-up time for order of ordering, reservation pick-up place and issues；Dining room terminal module: reception is ordered order, is ordered the order status of order to server update, and dining room food product is updated to server-side；Intelligence is served the meals precious module: saving the dispatching food product to complete, dispatching food product is supplied to patron self-service pick-up.The present invention reserves pick-up mode using order, allow client's distribution Self-help ordering, break the space-time limitation of original system, customer need not reach dining room and put single waiting again, meal can also be eliminated simultaneously, and line is crowded and queuing phenomena, and the modularization intelligent that can be realized high-performance, high reliability and low cost is served the meals the system reform.
Description
Technical field
The present invention relates to electronics and information processing system field, and in particular, to a kind of module type intelligent serve the meals system and
Method.
Background technique
In food service industry, business efficiency and service quality are often difficult to be met simultaneously.The high meal of service quality
The Room, often the volume of the flow of passengers in contrast can't be very big, or even is limited to cumbersome service procedure and uses and keep within bounds in advance, quota system etc.
Means limit passenger flow, to ensure that customer eats environment and service quality；On the other hand, the high Most students person of operational paradigm
Daily high passenger flow is but too tired to deal in work dining room.The index request of high-throughput allows them to cannot be considered in terms of the matter of provided food product
Amount, needless to say the service of hommization is provided.The experience of having dinner in this kind of dining room is often very poor, and always " involuntary, half is strong by customer
Compel " property comes to have dinner, and dining room is difficult to set up public praise.Customer's point list, clearing are most basic in the service provided of dining room
Component part and each customer will be directly interactive with restaurant employee part.Recently as human cost it is continuous on
It rises, dining room is difficult to undertake enough unijunction calculation employee mostly to meet the needs of peak passenger flow period.The peak passenger flow period
Specific time and duration have unstability, and headcount is configured according to the demand of peak passenger flow and is obviously also not enough passed through
Ji, but Customer Experience is often just sacrificed in this way.
In recent years, universal with smart phone, part brand chain restaurant starts to carry out mobile phone application and places an order clearing
Mode settles accounts the demand pressure of employee to mitigate to order to dining room.This mode achieves certain effect, and mobile phone application is determined
Inhibition and generation interactive interface tends to bring better Customer Experience, however still there are two wretched insufficiencies for this mode.It is door first
Sill are excessively high, can be realized the dining room of this mode, often chain brand food and beverage enterprise of certain scale.However it is general
Individual operator even small-sized food and beverage enterprise simultaneously answers without enough stock of knowledge with budget space to carry out cumbersome mobile phone
With exploitation.Secondly, this mode perfect can not be applicable in, and this dining room often needs for the worker dining room of high-throughput
Customer's " with eating with walking " is wanted to guarantee the efficient utilization at dining room seat.Barcode scanning point list and waiting greatly reduce again after customer takes a seat
The utilization efficiency at seat restricts the handling capacity in dining room.Again, the pick-up under the conditions of intensive duty traffic, pantry problem also become outstanding
To be fatal, customer is asked for, and needs to configure enough pantry employees, while customer still stands in a long queue；Food delivery then needs more to table
Food delivery employee, in the relatively intensive dining room in seat, additional food delivery personnel can also reduce efficiency, or even increase and accident occur
Probability.
Patent document CN105869079A discloses a kind of formula order dishes system, including server and the client connecting with server
End, it is characterised in that: the client is mounted on terminating machine, the client include look for meal to eat module, look for meal eat module to
User provides the dining room point distribution map near user position for selection by the user.The formula order dishes system of the present invention is original
Being additionally arranged on the basis of formula order dishes system looks for meal to eat module, by looking for meal to eat the point that module user can be intuitive to see neighbouring dining room
Distribution map, and oneself favorite dining room is therefrom selected to carry out a list；The present invention also provides imitative dish module and dish module is shaken, is led to
Cross imitative dish module, user can according to oneself like oneself favorite dining room is selected in businesses lists, then check the meal
The adjacent half-prepared meals product detail in the Room is as reference；It shakes dish module and recommends public praise vegetable at random, user can make the public praise vegetable of recommendation
For reference.Above patent document only can satisfy point Dan Yaoqiu on line in design, it is difficult to suitable for highly dense, high-throughput
Large-scale dining room, limited simultaneously for income improved for conventional restaurant, improvement cost is excessively high.
Summary of the invention
For the defects in the prior art, it serves the meals system and method the object of the present invention is to provide a kind of module type intelligent.
A kind of module type intelligent provided according to the present invention is served the meals system, including server end module, consumer terminal module,
Dining room terminal module；
The client terminal module, dining room terminal module are separately mounted on terminal device；
Consumer terminal module: showing to user for the food product that clicks, provides user and places an order and settle accounts with user, formation is ordered
Order；
Server end module: it orders food order according to the reservation pick-up time for order of ordering, reservation pick-up place and issues；
Dining room terminal module: reception is ordered order, is ordered the order status of order to server update, and by restaurant meal
Product are updated to server-side.
Preferably, the module type intelligent is served the meals system, further includes that intelligence is served the meals precious module: saving matching of completing
Dispatching food product is supplied to patron self-service pick-up by food delivery product.
Preferably, the consumer terminal module can update restaurant menus, provide the order status inquiries for order of ordering, root
Pick-up is sent to customer according to order status to remind, and sends pick-up voucher, customer's energy after pick-up achievement to customer according to order is ordered
It is enough to confirm order completion of ordering.
Preferably, the consumer terminal module is capable of providing customer's hobby and collects with evaluation, to customer recommendation dining room, shares
The dining room and food product.
Preferably, the server end module be capable of providing dining room intervention Certificate Authority, can according to reservation pick-up when
Between, reservation pick-up place generate dining room Order creation timing.
Preferably, the server end module can generate dining room according to the complete lifecycle and state for order of ordering
Management data and operation guide data.
Preferably, the dining room terminal module can be to server real-time update dining room food product.
Preferably, the intelligence precious module of serving the meals can verify pick-up voucher, verify successfully then by corresponding meal
Product take out to customer, and verification failure then prompts failure information.
Preferably, the transaction amount that user's clearing are related to after the completion of order status, is handed over by third party's temporary safe-keeping
The easy amount of money is by Third-party payment to dining room account.
A kind of module type intelligent provided according to the present invention is served the meals method, comprising the following steps:
Step S101, dining room send dish information by dining room terminal to server, update the dining room for selling on line
The dish information sold；
Step S102, customer obtain dish information by consumer terminal, after putting list and reserving pick-up time and location, customer
Terminal to server transfers to consumer terminal to be settled accounts after submitting request, server to generate order；After customer settles accounts payment, transaction
The amount of money is temporarily by third party's temporary safe-keeping；Consumer terminal is sent to server after the completion of clearing notifies and generates pick-up voucher；Service
Device starts scheduling order production；
Step S103, server by whole orders in a dining room, according to the reservation pick-up time successive intelligent sequencing by
It is a to be issued to dining room terminal；
Step S104 updates the completion shape of Order creation by dining room terminal to server after food product production is completed in dining room
State, it is precious that food product is sent into pantry；
Step S105, the Order creation that server receives dining room terminal issues pick-up and remind after completing to consumer terminal to be led to
Know, customer is reminded to go to reservation place pick-up；The Bao Chu that serves the meals of reservation can be gone to after customer is notified within the set time
Get food product；
Step S106, customer come intelligent treasured of serving the meals, and to precious submission pick-up voucher of serving the meals, precious submit to server of serving the meals is taken
Meal voucher is verified；
Step S107, server-side returns to pick-up voucher, and as a result, notice is served the meals if verifying successfully, meal, treasured of serving the meals will take treasured out
The corresponding food product of meal voucher is sent to pick-up mouth, and customer is waited to take away；Otherwise, then display reminding information；
Step S108, customer take food product away, and treasured of serving the meals sends food product to server and taken out notice, update order status；
Server sends notice prompt customer's food product to consumer terminal and has been removed, request customer's confirmation；
Step S109, customer is unconfirmed in customer's confirmation or setting time, and order automatically confirms that, third party is by transaction amount
It is transferred to dining room account, order is completed.
Compared with prior art, the present invention have it is following the utility model has the advantages that
1, the present invention using order reserve pick-up mode, allow client's distribution Self-help ordering, break original system when
Sky limitation, customer need not reach dining room and put single waiting again, while can also eliminate that meal line is crowded and queuing phenomena；
2, distributed self-help settlement on line reduces artificial clearing mistake, improves efficiency and accuracy, while having dissolved artificial
The human cost of clearing；
3, modularization is transformed, and dining room can point unijunction calculates pick-up on the lead-in of part while retaining traditional cafeteria mode
Mode discongests peak passenger flow pressure.To need the dining room being transformed to provide integrative solution；
4, food product sale is had dinner with customer's pick-up has broken space-time limitation, and dining room can open up the marketing method of intention, example
Precious setting will such as be served the meals in company's office building, park, recreation ground, teaching building, dormitory building etc., the business hours also can be by pantries
Precious storage function is extended；
5, food product production is isolated with pick-up, and expansion scale that dining room can be inexpensive (is added several places to have dinner region, and is equipped with
Serve the meals treasured), large-scale dining room can more introduce food automated production；
6, kitchen of restaurant and space of having dinner are completely isolated, and eating surroundings are improved, and reduce kitchen management cost, convenient for real
Now accurately single-item management provides data supporting for dietary analysis and intelligent pantry, faces the future, provide nothing for service from now on
Limit is expanded space.
Detailed description of the invention
Upon reading the detailed description of non-limiting embodiments with reference to the following drawings, other feature of the invention,
Objects and advantages will become more apparent upon:
Fig. 1 is that module type intelligent is served the meals system construction drawing；
Fig. 2 is that module type intelligent is served the meals working-flow schematic diagram.
Specific embodiment
The present invention is described in detail combined with specific embodiments below.Following embodiment will be helpful to the technology of this field
Personnel further understand the present invention, but the invention is not limited in any way.It should be pointed out that the ordinary skill of this field
For personnel, without departing from the inventive concept of the premise, several changes and improvements can also be made.These belong to the present invention
Protection scope.
The present invention designs a kind of modularization intelligent and serves the meals the basic structure of system, real with the basic structure design proposed
The modularization intelligent of existing high-performance, high reliability and low cost is served the meals system reform implementation.
A kind of module type intelligent provided according to the present invention is served the meals system, including server end module, consumer terminal module,
Dining room terminal module；
The client terminal module, dining room terminal module are separately mounted on terminal device；
Consumer terminal module: showing to user for the food product that clicks, provides user and places an order and settle accounts with user, formation is ordered
Order；
Server end module: it orders food order according to the reservation pick-up time for order of ordering, reservation pick-up place and issues；
Dining room terminal module: reception is ordered order, is ordered the order status of order to server update, and by restaurant meal
Product are updated to server-side.
Specifically, the module type intelligent is served the meals system, further includes that intelligence is served the meals precious module: saving matching of completing
Dispatching food product is supplied to patron self-service pick-up by food delivery product.
Specifically, the consumer terminal module can update restaurant menus, provide the order status inquiries for order of ordering, root
Pick-up is sent to customer according to order status to remind, and sends pick-up voucher, customer's energy after pick-up achievement to customer according to order is ordered
It is enough to confirm order completion of ordering.
Specifically, the consumer terminal module is capable of providing customer's hobby and collects with evaluation, to customer recommendation dining room, shares
The dining room and food product.
Specifically, the server end module be capable of providing dining room intervention Certificate Authority, can according to reservation pick-up when
Between, reservation pick-up place generate dining room Order creation timing.
Specifically, the server end module can generate dining room according to the complete lifecycle and state for order of ordering
Management data and operation guide data.
Specifically, the dining room terminal module can be to server real-time update dining room food product.
Specifically, the intelligence precious module of serving the meals can verify pick-up voucher, verify successfully then by corresponding meal
Product take out to customer, and verification failure then prompts failure information.
Specifically, the transaction amount that user's clearing are related to after the completion of order status, is handed over by third party's temporary safe-keeping
The easy amount of money is by Third-party payment to dining room account.
A kind of module type intelligent provided according to the present invention is served the meals method, comprising the following steps:
Step S101, dining room send dish information by dining room terminal to server, update the dining room for selling on line
The dish information sold；
Step S102, customer obtain dish information by consumer terminal, after putting list and reserving pick-up time and location, customer
Terminal to server transfers to consumer terminal to be settled accounts after submitting request, server to generate order；After customer settles accounts payment, transaction
The amount of money is temporarily by third party's temporary safe-keeping；Consumer terminal is sent to server after the completion of clearing notifies and generates pick-up voucher；Service
Device starts scheduling order production；
Step S103, server by whole orders in a dining room, according to the reservation pick-up time successive intelligent sequencing by
It is a to be issued to dining room terminal；
Step S104 updates the completion shape of Order creation by dining room terminal to server after food product production is completed in dining room
State, it is precious that food product is sent into pantry；
Step S105, the Order creation that server receives dining room terminal issues pick-up and remind after completing to consumer terminal to be led to
Know, customer is reminded to go to reservation place pick-up；The Bao Chu that serves the meals of reservation can be gone to after customer is notified within the set time
Get food product；
Step S106, customer come intelligent treasured of serving the meals, and to precious submission pick-up voucher of serving the meals, precious submit to server of serving the meals is taken
Meal voucher is verified；
Step S107, server-side returns to pick-up voucher, and as a result, notice is served the meals if verifying successfully, meal, treasured of serving the meals will take treasured out
The corresponding food product of meal voucher is sent to pick-up mouth, and customer is waited to take away；Otherwise, then display reminding information；
Step S108, customer take food product away, and treasured of serving the meals sends food product to server and taken out notice, update order status；
Server sends notice prompt customer's food product to consumer terminal and has been removed, request customer's confirmation；
Step S109, customer is unconfirmed in customer's confirmation or setting time, and order automatically confirms that, third party is by transaction amount
It is transferred to dining room account, order is completed.
Module type intelligent provided by the invention is served the meals system, and the step process for the method that can be served the meals by module type intelligent is real
It is existing.The module type intelligent method of serving the meals can be interpreted as the module type intelligent and served the meals the preferred of system by those skilled in the art
Example.
Preference of the invention is further elaborated below.
It serves the meals system as shown in Figure 1, the present invention provides a kind of module type intelligent, the system comprises:
Consumer terminal Self-help ordering module 101 receives unijunction under customer for showing the food product that can be clicked immediately to customer
It calculates, reservation pick-up time and location etc.；
In embodiments of the present invention, the major function of consumer terminal Self-help ordering module is: updating different dining room same day dishes
It is single；Patron self-service is ordered, clearing；Reserve pick-up time and place；It is reminded to meal, pick-up verification.
Specifically, customer's point opens wechat small routine, after verifying identity logs, can obtain in main interface and currently receive
The dining room of order, customer can see the dish currently supplied after selecting certain dining room according to itself hobby and dining room pantry place
Product, selection pick-up time and location generate order after customer clicks vegetable, place an order after paying successfully.After food product reaches specified pantry treasured
Remind customer's pick-up.The pick-up voucher of customer is submitted when customer's pick-up, customer, which confirms, after pick-up success completes order.
Other than above-mentioned basic function, this terminal module can also be provided customer's hobby and collect with evaluation, to customer recommendation dish
The functions such as product dining room, shares and recommend dining room and vegetable, and member's integral is preferential.Terminal form is not also limited to wechat small routine, hand
Machine application APP, public portal website, smart machines application program such as car-mounted terminal etc..Embodiment of above all without departing from
This patent scope.
Server end vegetable order management module 102, for providing the terminal with the clothes such as the relevant update inquiry of vegetable order
Business interface；
In embodiments of the present invention, the major function of server end vegetable order management module is: open dining room access
Certificate Authority interface；The real-time vegetable number of species from dining room are received to update；It receives customer's order and is handed down to dining room；According to
Instruct dining room Order creation timing in dining room order subscription time pantry place.
Specifically, server end provides vegetable, food product, the related service of order to customer and dining room terminal respectively.Service
The complete lifecycle and state of each order are grasped in device end, while supporting the expansion of additional functionality: notify the push recommended,
The acquisition of user data, the analysis of Restaurant Operation data and operation guidance etc..Server end can concentrated setting, while managing several families not
Same dining room；Also it can be packaged in a host computer the only dining room Xiang Yijia with dining room termination management module 103, service is provided.With
Upper embodiment is all without departing from this patent scope.
Dining room terminal order management module 103 receives order and with delivering letters for updating the vegetable of supply to server-side
Breath；
In embodiments of the present invention, the major function of dining room terminal order management module is: to server end real-time update
Vegetable number of species information；Receive the order of server end distribution；Food product complete after to server update order status etc..
Specifically, dining room terminal order management module is located at kitchen of restaurant, order of the real-time reception from server end, meal
The Room according to server end specify Order creation sequentially built, while in time by terminal to server update food product make into
Degree just carries out intelligent allocation with server.Restaurant employee will according to distribution time received in terminal place after food product completes
Food product send to specified intelligence serve the meals treasured 104 in.Dining room terminal can be integrated in wechat small routine or plate APP, can also be used as net
It stands and is accessed for browser.Embodiment of above is all without departing from this patent scope.
Dining room order as shown in fig. 1 is prepared for a meal product 001, specially the dining room rear kitchen that carries out vegetable production, non-this system
Internal portions.
Intelligence serve the meals treasured 105, for keep in dining room dispatching food product and to customer provide buffet meal service.
In embodiments of the present invention, treasured of intelligently serving the meals will replace dining room is existing to beat dish settlement window completely.Treasured of serving the meals mentions
For from dining room complete prepare for a meal the food product come in this period of pick-up to customer concentration keep the temperature storage function.Meanwhile intelligence
Treasured of serving the meals will substitute verification of clearing (serving) the personnel completion in dining room to customer's pick-up voucher, it is ensured that food product is correctly delivered.(this hair
Precious configuration is intelligently served the meals in bright embodiment inside dining room, original vegetable is replaced to sell window completely).
Specifically, by food product after dining room completes the production state to server update order after the production for completing order food product
It is put into intelligent treasured of serving the meals.User receives pick-up of coming after pick-up notifies and submits pick-up credential verification, intelligently serves the meals after verifying successfully
Treasured takes out corresponding food product to customer.During this period, food product is kept the temperature inside treasured of serving the meals, and guarantees food product mouthfeel and quality.
The work flow diagram of system as shown in Fig. 2, a kind of module type intelligent that one embodiment of the invention provides is served the meals, it is described
Process includes:
Step S101, dining room send vegetable more new information by dining room terminal to server, update current dining room for line
The vegetable type price and related introduction of upper sale illustrate information.
Step S102, customer obtain the current set of menu by terminal, and after putting list and reserving pick-up time and location, terminal is to clothes
It is engaged in transferring to terminal to be settled accounts after device submits request, server to generate order.After customer settles accounts payment, transaction amount is temporarily by third
Side (wechat payment or server operation side) temporary safe-keeping.After the completion of clearing terminal to server send notify and generate one it is right
The pick-up credential information answered.Server starts scheduling order production.
Step S103, server is by whole orders in current a certain dining room, according to the successive Intelligent drainage of reservation pick-up time
Sequence is issued to the terminal order management module positioned at dining room one by one.Specific sort algorithm and parameter can be related to dining room and make to send with charge free gulp down
The many aspects such as spit, in the hope of optimizing time of the every part of food product from starting to being removed.
Step S104, dining room are completed after food product makes according to the instruction of terminal order management module to server update order
Food product is simultaneously sent into pantry treasured by the state that completes.Server can collect dining room different type food product and make the spent time, use
To optimize order allotment sequence.
Step S105, the order that server receives dining room complete the production after notice to consumer terminal issue pick-up remind it is logical
Know, reminds customer that can go to reservation place pick-up.Reservation can be gone to after customer is notified within the scope of certain time
The Bao Chu that serves the meals gets food product.
Step S106, customer come intelligent treasured of serving the meals, and to the precious pick-up voucher for submitting oneself of serving the meals, serve the meals precious to server
Pick-up voucher is submitted to be verified.As most simple embodiment, a bluetooth communication interface, customer are equipped in treasured of intelligently serving the meals in this example
It scans and specifies two dimensional code on treasured of serving the meals, terminal opens Bluetooth communication and simultaneously sends pick-up credential information.Other verification modes also do not take off
From this patent scope.
Step S107, server-side verification voucher succeed and notify precious meal out of serving the meals.It serves the meals precious by corresponding temporary food product biography
It send to pick-up mouth, customer is waited to take away.
Step S108, customer take food product away, send food product to server after precious induction of serving the meals and have taken out notice.Order status
Food product is updated to have taken out.Server sends notice prompt customer's food product to consumer terminal and has been removed, request customer's confirmation.
Step S109, customer confirms or unreacted automatically confirms that third party will trade in a period of time after not getting food product
The amount of money is transferred to dining room account, and order is completed.
Any one in above-mentioned verification step to walk out of existing mistake, order executes hang-up, is transferred to abnormality processing process.
As another alternative embodiment of the invention, the system also includes:
Server delivery management module, for deploying order group between the treasured of serving the meals of diverse geographic location multiple
It send.Pick-up time and the place for planning as a whole allotment customer's reservation, issue distribution instruction to dining room in real time.In embodiments of the present invention,
It serves the meals and treasured and is not arranged in inside dining room, dining room additional is needed to dispense allotment personnel.But due to being that batch dispenses, cost
It should be far below current general take-away dispatching.
As another alternative embodiment of the invention, the system also includes:
The original tradition in dining room beats meal selling system.The present embodiment Chinese Restaurant has only carried out part and has been transformed, and also retains portion
Divide related facility and the employee of clearing of ordering under original traditional wire.But dining room can be transformed by modularization and obtain new sale
Approach, and peak dining pressure can be alleviated.
One skilled in the art will appreciate that in addition to realizing system provided by the invention in a manner of pure computer readable program code
It, completely can be by the way that method and step be carried out programming in logic come so that provided by the invention other than system, device and its modules
System, device and its modules are declined with logic gate, switch, specific integrated circuit, programmable logic controller (PLC) and insertion
The form of controller etc. realizes identical program.So system provided by the invention, device and its modules may be considered that
It is a kind of hardware component, and the knot that the module for realizing various programs for including in it can also be considered as in hardware component
Structure；It can also will be considered as realizing the module of various functions either the software program of implementation method can be Hardware Subdivision again
Structure in part.
Specific embodiments of the present invention are described above.It is to be appreciated that the invention is not limited to above-mentioned
Particular implementation, those skilled in the art can make a variety of changes or modify within the scope of the claims, this not shadow
Ring substantive content of the invention.In the absence of conflict, the feature in embodiments herein and embodiment can any phase
Mutually combination.
Claims (10)
- The system 1. a kind of module type intelligent is served the meals, which is characterized in that whole including server end module, consumer terminal module, dining room End module；The client terminal module, dining room terminal module are separately mounted on terminal device；Consumer terminal module: showing the food product for clicking to user, provides user and places an order and user's clearing, formation, which is ordered, to be ordered It is single；Server end module: it orders food order according to the reservation pick-up time for order of ordering, reservation pick-up place and issues；Dining room terminal module: reception is ordered order, is ordered the order status of order to server update, and more by dining room food product Newly to server-side.
- The system 2. module type intelligent according to claim 1 is served the meals, which is characterized in that further include intelligent precious module of serving the meals: The dispatching food product to complete is saved, dispatching food product is supplied to patron self-service pick-up.
- The system 3. module type intelligent according to claim 1 is served the meals, which is characterized in that the consumer terminal module can be more New restaurant menus provides the order status inquiries for order of ordering, and sends pick-up to customer according to order status and reminds, according to ordering Order sends pick-up voucher to customer, and customer is able to confirm that order completion of ordering after pick-up achievement.
- The system 4. module type intelligent according to claim 1 is served the meals, which is characterized in that the consumer terminal module can mention Like for customer and evaluate collection, to customer recommendation dining room, shares the dining room and food product.
- The system 5. module type intelligent according to claim 1 is served the meals, which is characterized in that the server end module can mention For the Certificate Authority of dining room intervention, dining room Order creation timing can be generated according to reservation pick-up time, reservation pick-up place.
- The system 6. module type intelligent according to claim 1 is served the meals, which is characterized in that the server end module being capable of root The complete lifecycle and state of strong point meal order generate Restaurant Operation data and manage guide data.
- The system 7. module type intelligent according to claim 1 is served the meals, which is characterized in that the dining room terminal module can be to Server real-time update dining room food product.
- The system 8. module type intelligent according to claim 2 is served the meals, which is characterized in that the intelligence serves the meals precious module can Pick-up voucher is verified, verifies and successfully then takes out corresponding food product to customer, verification failure then prompts failure information.
- The system 9. module type intelligent according to claim 1 is served the meals, which is characterized in that the user settles accounts the transaction being related to The amount of money is by third party's temporary safe-keeping, and after the completion of order status, transaction amount is by Third-party payment to dining room account.
- A kind of method 10. module type intelligent is served the meals, which comprises the following steps:Step S101, dining room send dish information by dining room terminal to server, update the dining room for on-line selling Dish information；Step S102, customer obtain dish information by consumer terminal, after putting list and reserving pick-up time and location, consumer terminal It submits and requests to server, server transfers to consumer terminal to be settled accounts after generating order；After customer settles accounts payment, transaction amount Temporarily by third party's temporary safe-keeping；Consumer terminal is sent to server after the completion of clearing notifies and generates pick-up voucher；Server is opened The production of beginning scheduling order；Step S103, server by whole orders in a dining room, according to the reservation pick-up time successive intelligent sequencing one by one under It is sent to dining room terminal；After food product production is completed in dining room, the completion status of Order creation, meal are updated by dining room terminal to server by step S104 It is precious that product are sent into pantry；Step S105, the Order creation that server receives dining room terminal to consumer terminal issue pick-up alert notification after completing, mention Awake customer goes to reservation place pick-up；The Bao Chu that serves the meals of reservation can be gone to get meal within the set time after customer is notified Product；Step S106, customer come intelligence and serve the meals treasured, to serve the meals it is precious submit pick-up voucher, serve the meals it is precious to server submit pick-up with Card is verified；Step S107, server-side return to pick-up voucher as a result, if verify successfully notice serve the meals it is precious go out meal, serve the meals treasured by pick-up with It demonstrate,proves corresponding food product and is sent to pick-up mouth, customer is waited to take away；Otherwise, then display reminding information；Step S108, customer take food product away, and treasured of serving the meals sends food product to server and taken out notice, update order status；Service Device sends notice prompt customer's food product to consumer terminal and has been removed, request customer's confirmation；Step S109, customer is unconfirmed in customer's confirmation or setting time, and order automatically confirms that, transaction amount is transferred to by third party Dining room account, order are completed.
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| CN201811466183.0A CN109615101A (en) | 2018-12-03 | 2018-12-03 | Module type intelligent is served the meals system and method |
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| CN201811466183.0A CN109615101A (en) | 2018-12-03 | 2018-12-03 | Module type intelligent is served the meals system and method |
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| CN110443680A (en) * | 2019-07-19 | 2019-11-12 | 北京科技大学 | A kind of train meal ordering system based on artificial intelligence |
| CN110728590A (en) * | 2019-09-20 | 2020-01-24 | 淮阴工学院 | Dining room reservation type dining operation system |
| CN111046713A (en) * | 2019-04-17 | 2020-04-21 | 泰州市海陵区一马商务信息咨询有限公司 | Automated object identification platform |
| CN111415112A (en) * | 2020-02-18 | 2020-07-14 | 北京三快在线科技有限公司 | Order processing method, device, server and storage medium |
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| CN112102112A (en) * | 2020-09-07 | 2020-12-18 | 武汉虹信技术服务有限责任公司 | Intelligent ordering system and method |
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| CN111631516A (en) * | 2020-05-21 | 2020-09-08 | 珠海格力电器股份有限公司 | Dining method and device, dining table and readable storage medium |
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| CN111626456A (en) * | 2020-05-25 | 2020-09-04 | 广东智源机器人科技有限公司 | Food processing vending system and equipment |
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| CN112365327A (en) * | 2021-01-11 | 2021-02-12 | 浙江口碑网络技术有限公司 | State detection method, equipment, server and system for ordered item |
| CN113379486A (en) * | 2021-06-02 | 2021-09-10 | 山西好邻居生活服务有限公司 | Community sharing food and night service platform based on Internet |
| CN113643097A (en) * | 2021-08-16 | 2021-11-12 | 广州小鹏汽车科技有限公司 | Meal ordering processing method and device |
| CN117291759A (en) * | 2023-11-27 | 2023-12-26 | 广州蚁窝智能科技有限公司 | Interactive intelligent restaurant experience system based on 3D recognition technology |
| CN117291759B (en) * | 2023-11-27 | 2024-02-27 | 广州蚁窝智能科技有限公司 | Interactive intelligent restaurant experience system based on 3D recognition technology |
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Application publication date: 20190412 |