CN109071162A - Elevator long distance maintenance support system and elevator long distance maintenance support method - Google Patents
Elevator long distance maintenance support system and elevator long distance maintenance support method Download PDFInfo
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- CN109071162A CN109071162A CN201680084956.1A CN201680084956A CN109071162A CN 109071162 A CN109071162 A CN 109071162A CN 201680084956 A CN201680084956 A CN 201680084956A CN 109071162 A CN109071162 A CN 109071162A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/20—Administration of product repair or maintenance
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- B—PERFORMING OPERATIONS; TRANSPORTING
- B66—HOISTING; LIFTING; HAULING
- B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
- B66B5/00—Applications of checking, fault-correcting, or safety devices in elevators
- B66B5/0087—Devices facilitating maintenance, repair or inspection tasks
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- B—PERFORMING OPERATIONS; TRANSPORTING
- B66—HOISTING; LIFTING; HAULING
- B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
- B66B5/00—Applications of checking, fault-correcting, or safety devices in elevators
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- B—PERFORMING OPERATIONS; TRANSPORTING
- B66—HOISTING; LIFTING; HAULING
- B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
- B66B5/00—Applications of checking, fault-correcting, or safety devices in elevators
- B66B5/0006—Monitoring devices or performance analysers
- B66B5/0018—Devices monitoring the operating condition of the elevator system
- B66B5/0025—Devices monitoring the operating condition of the elevator system for maintenance or repair
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- General Physics & Mathematics (AREA)
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- Maintenance And Inspection Apparatuses For Elevators (AREA)
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Abstract
The present invention relates to the systems with multiple elevator control gears, center fixture and the terminal carried by maintenance personnel, multiple elevator control gear is respectively provided with the identification information transmitter for sending the attribute of elevator as identification information, center fixture includes data store, the reply table that fault message and recovery flow content associate according to the storage of each attribute；And instruction information generator, it is when receiving fault message, from reply table corresponding with the attribute information of the elevator of the transmission source as fault message, extracts recovery flow content corresponding with the fault message received and generate instruction information, and sent to terminal.
Description
Technical field
The present invention relates to when elevator breaks down from the information centre being arranged in remotely to fault recovery process into
The elevator long distance maintenance support system and elevator long distance maintenance support method that row is supported.
Background technique
As the prior art, has following elevator malfunctions and restore to support device: when elevator breaks down, tieing up
Shield personnel reach scene before carry out component preparation or support request, can make elevator restore in a short time (for example, referring to
Patent document 1).
Specifically, the elevator malfunctions of the patent document 1 restore that device is supported to have central monitoring position, central monitoring position warp
The output signal of the terminal part monitored from the state to elevator is received by common common line.Also, in the monitoring
The heart includes fault data collection portion, collects the fault data detected by terminal part；And fault data diagnoses and analysis
Portion, the diagnosis and analysis of the fault data being collected.
In addition, the elevator malfunctions of patent document 1 restore that device is supported to have connection unit, which will at the scene
The portable terminal end for the maintenance personnel's carrying for carrying out upkeep operation is connect via common common line with central monitoring position.
Also, be also configured as, to maintenance personnel request failure cope with when, by connection unit by portable terminal end with
Central monitoring position connection, is thus taken into portable terminal end for the diagnosis for being stored in central monitoring position and fault message.
By having a structure in which, maintenance personnel obtains before the fault in-situ for going to elevator and is stored in monitoring
The diagnosis of the heart and fault message, thus, it is possible to grasp the fault state of elevator and take necessary countermeasure.As a result, can
Component needed for carrying out the fault recovery of elevator before maintenance personnel reaches scene prepares and supports request, can make to go up and down
Machine restores in a short time.
Existing technical literature
Patent document
Patent document 1: Japanese Unexamined Patent Publication 2003-171071 bulletin
Summary of the invention
Problems to be solved by the invention
But problem as described below exists in the prior art.
Elevator parameter as " regional characteristic " or " building characteristic ", it is believed that even same fault has occurred
In the case where, failure cause and its restoration methods also depend on parameter and different.
Wherein, so-called " regional characteristic " is equivalent to the ginsengs such as the temperature condition of the setting environment depending on elevator, damp condition
Number.In addition, so-called " building characteristic " is equivalent to the utilization shape of elevator corresponding with use environments such as office building, airport, apartments
Parameter as condition and/or number of starts.
For example, it is contemplated that the case where undesirable failure in contact that relay node no longer works normally has occurred.In this feelings
Under condition, when the usage frequency of relay is close to a certain permit number, it is believed that need replacing relay close to life span.
But such admissible parameter is different according to " regional characteristic " or " building characteristic ", cannot treat different things as the same.Separately
Outside, touching that is bad for the contact generated due to usage frequency is less or being generated due to the reasons such as frosting in cold district
Point is bad, it is believed that relay is only merely replaced, it also occur that same fault, it is believed that also need to implement other countermeasures.
The present invention is precisely in order to solving above-mentioned such problems and completing, it is intended that providing a kind of consideration " region
Parameter as characteristic " or " building characteristic " is also able to carry out corresponding with setting environment for identical failure cause
The elevator long distance maintenance support system appropriate to resume operation and elevator long distance maintenance support method.
The means used to solve the problem
Elevator long distance maintenance support system of the invention includes multiple elevator control gears, they are respectively arranged at multiple
Building；Terminal is held by the maintenance personnel of multiple elevator control gears；And center fixture, via communication line
With in multiple elevator control gears each elevator control gear and terminal connect, wherein terminal has display from center fixture
The display of the instruction information received, multiple elevator control gears respectively have identification information transmitter, identification information hair
Send device that the attribute classified according to the setting environment and behaviour in service of elevator is sent to center fixture as identification information, center
Device includes data store, is previously stored with according to each attribute independent by the fault message of elevator and is believed with failure
Cease the reply table that corresponding recovery flow content associates；Attributive classification device, from each in multiple elevator control gears
Elevator control gear receives identification information, thus generates corresponding with each elevator control gear in multiple elevator control gears
Attribute information；And instruction information generator, from detect the elevator control gear that elevator faults have occurred receive therefore
When hindering information, from being stored in reply table in data store, being stored according to each attribute independent, referring to by attributive classification
The attribute information that device generates, reply table corresponding with the elevator control gear of the transmission source as fault message is determined as selecting
Table is coped with, recovery flow content corresponding with the fault message received is extracted from the selection reply table determined, generates packet
Containing the information including the elevator that failure has occurred, the fault message received and the recovery flow content extracted as instruction letter
Breath, and it is sent to terminal.
In addition, elevator long distance maintenance support method of the invention is in elevator long distance maintenance support system by center fixture
It executes, which includes multiple elevator control gears, they are respectively arranged at multiple buildings；
Terminal is held by the maintenance personnel of multiple elevator control gears；And center fixture, via communication line and multiple electricity
Each elevator control gear and terminal connection in terraced control device, wherein elevator long distance maintenance support method includes: step 1
Suddenly, it is generated according to each attribute independent and is associated with the fault message of elevator and recovery flow content corresponding with fault message
The reply table come, and be stored in advance in data store；Second step, from each elevator control in multiple elevator control gears
Device processed receives the attribute classified according to the setting environment and behaviour in service of elevator as identification information；Third step, according to
The reception result of identification information in 2 steps generates corresponding with each elevator control gear in multiple elevator control gears
Attribute information；Step 4 is rapid, receives fault message from the elevator control gear for detecting to have occurred elevator faults；Step 5 is rapid, when
In the case where receiving fault message in step 4 is rapid, from be stored in it is in data store, according to each attribute independent store
Reply table in, referring to the attribute information that is generated in third step, will be filled with the elevator controlling of the transmission source as fault message
Corresponding reply table is set to be determined as selecting reply table；Step 6 is rapid, extracts from the selection reply table determined in step 5 is rapid
Recovery flow content corresponding with the fault message received in step 4 is rapid, generating includes the elevator that failure has occurred, reception
To fault message and the recovery flow content that extracts including information as instruction information；And step 7 is rapid, it will be the 6th
The instruction information generated in step is sent to terminal.
Invention effect
According to the present invention, there is following structure: in Lift out of order, using former even for identical failure
Because of the table being also mapped with the independent content that resumes operation for corresponding to elevator attribute, corresponds to from remotely promptly instruction and belong to
The content appropriate that resumes operation of property.As a result, be capable of providing a kind of consideration " regional characteristic " or " building characteristic " this
The parameter of sample is also able to carry out appropriate resume operation corresponding with setting environment even for identical failure cause
Elevator long distance maintenance support system and elevator long distance maintenance support method.
Detailed description of the invention
Fig. 1 is the overall structure figure of the elevator long distance maintenance support system of embodiments of the present invention 1.
Fig. 2 is the flow chart for summarizing the elevator long distance maintenance support method of embodiments of the present invention 1.
Fig. 3 is the overall structure figure of the elevator long distance maintenance support system of embodiments of the present invention 2.
Specific embodiment
In the following, the preferred implementation about elevator long distance maintenance support system and elevator long distance maintenance support method of the invention
Mode is illustrated using attached drawing.
Embodiment 1
Fig. 1 is the overall structure figure of the elevator long distance maintenance support system of embodiments of the present invention 1.Shown in FIG. 1
The elevator long distance maintenance support system of embodiment 1 be configured to one or more elevator control gear 10, be provided with
Maintenance personnel's terminal 30 that the different center fixture 20 being remotely arranged in the place of elevator and maintenance personnel carry.
In addition, center fixture 20 is configured to elevator control gear 10 and maintenance personnel via communication line and one or more
Terminal 30 is separately connected, and can mutually carry out the transmission and reception of information, but the illustration is omitted.
In the following, illustrating the built-in function of each composition according to Fig. 1.In addition, one or more elevator control gear 10 all has
There is identical structure and function, an elevator control gear is illustrated in the following description.
Elevator control gear 10 is configured to fault log generator 11 and identification information transmitter 12.Fault log is raw
11 are grown up to be a useful person whenever Lift out of order, send fault message to center fixture 20.
Also, identification information transmitter 12 sends following identification information to center fixture 20, the identification information include with
" regional characteristic " and " building characteristic " related parameter corresponding to elevator setting environment.More specifically, identification information is sent out
Device 12 is sent to send using temperature condition, this parameter corresponding with setting environment of usage frequency as identification information.
Center fixture 20 is configured to data store 21, instruction information generator 22, attributive classification device 23 and data
Renovator 24.The recovery flow content respectively corresponded with multiple fault messages is stored as coping with by data store 21 in advance
Table.
In addition, the reply table of present embodiment 1 is characterized in that, according to the elevator classified by aftermentioned attributive classification device 23
Attribute is independently arranged reply table.Also, the recovery flow content corresponding with fault message stored in reply table may not and therefore
Hinder information to correspond, a fault message can also be directed to, multiple recovery flow contents are provided together with priority.
Instruction information generator 22 is obtaining kainogenesis from the fault log generator 11 in elevator control gear 10
In the case where fault message, recovery stream corresponding with the fault message occurred is extracted from the reply table in data store 21
Journey content.In addition, instruction information generator 22 is answered referring to corresponding with the attribute information determined by aftermentioned attributive classification device 23
To table, it can be considered that attribute information extracts recovery flow content appropriate corresponding with fault message.
Also, there are multiple recovery flow contents, instruction information generator 22 is determining priority
On the basis of generate instruction information for being communicated to maintenance personnel.Here, comprising extracting in instruction information generated
Recovery flow content, out of order elevator and the information for determining fault message occurred.In addition, instruction information is raw
It grows up to be a useful person and 22 sends instruction information generated to maintenance personnel's terminal 30.
Attributive classification device 23 is generated according to the identification received from the identification information transmitter 12 in elevator control gear 10
Information determines the attribute information of " regional characteristic " related with the elevator as long-range supervision object and " building characteristic ".Refer to
Show that information generator 22 and data renovator 24 can be referring to attribute informations generated.
Data renovator 24 is according to the maintenance obtained from the evaluation information processor 32 in aftermentioned maintenance personnel's terminal 30
Evaluation result and by attributive classification device 23 determining attribute information of the personnel to instruction information, update in data store 21
Reply table.It is illustrated later about specific update method.
Maintenance personnel's terminal 30 is configured to display 31 and evaluation information processor 32.Display 31 by display from
The instruction information that instruction information generator 22 in center fixture 20 receives, by recovery flow content appropriate and priority
It is communicated to maintenance personnel together.Maintenance personnel restores flow content by obtaining before the setting scene for going to elevator, can
It carries component, measuring instrument, tool needed for restoring etc. and hurries to setting scene rapidly.
Evaluation information processor 32 reads the evaluation inputted by the judgement of the maintenance personnel actually to resume operation
Information.Here, so-called evaluation information be for evaluate before operation from center fixture 20 obtain instruction information whether with reality
The information being consistent that resumes operation that border carries out.
For example, maintenance personnel actually presses in the case where receiving the multiple instruction information for having been assigned priority
According to and the corresponding instruction information of priority the 1st not can be carried out recovery and according to instruction corresponding with priority the 2nd letter
In the case that breath completes recovery, the most suitable evaluation information of instruction information that can be generated for informing priority 2 is (following
Referred to as evaluation information 1).
Also, maintenance personnel according to the instruction information received in advance not can be carried out recovery and carried out other extensive
In the case where multiple operation, evaluation information for informing the actual job content for completing recovery can be generated (hereinafter referred to as
Evaluation information 2).
Also, during evaluation information processor 32 feeds back to the evaluation information generated by the operation input of maintenance personnel
Center device 20.On the other hand, the data renovator 24 in center fixture 20 is believed according to the evaluation fed back by maintenance personnel's terminal 30
Breath updates the reply table in data store 21.Here, being illustrated below to specific update method.
In the following, as a specific example, illustrating that data renovator 24 receives above-mentioned evaluation information 1 and evaluation information 2 and makees
Update method when for evaluation information.
Data renovator 24 in the case where receiving most suitable evaluation information 1 of the instruction information for showing priority 2,
Multiple recovery flow contents in reply table are correspondingly stored in for the fault message with this, the data for carrying out reply table become
More to exchange priority 1 and priority 2.
Alternatively, data renovator 24 is in the case where receiving evaluation information 1, accordingly for the fault message with this
The multiple recovery flow contents being stored in reply table flow the recovery corresponding with priority 2 of maintenance personnel's practice
Actual achievement number is counted up+1 by journey content, by actual achievement number also as should store to a data of table.
Also, data renovator 24 can accumulate actual achievement so that changing according to the descending sequence of actual achievement number preferential
The mode of sequence changes to carry out the data of reply table.
In addition, data renovator 24 according to the instruction information sent in advance from center fixture 20 not can be carried out recovery and
In the case where receiving the evaluation information 2 for informing the actual new job content for completing recovery, can to this
Fault message be correspondingly stored in multiple recovery flow contents in reply table determined so that additional by evaluation information 2
The mode of new job content carries out the data change of reply table.
In addition, in the case where receiving evaluation information 2, it, also can be by actual achievement number as the case where evaluation information 1
As should store to a data of table, and so that reply table is carried out in such a way that actual achievement number changes priority
Data change.
In addition, the evaluation information in data renovator 24 and maintenance personnel's terminal 30 in center fixture 20 shown in FIG. 1
Processor 32 is not required constituent element.Even the elevator long distance maintenance support system of present embodiment 1 without data more
It,, also can be for identical failure cause in Lift out of order when the structure of new device 24 and evaluation information processor 32
Consider on the basis of the attribute of the corresponding each elevator of setting environment, from remotely indicating appropriate resume operation rapidly.
In addition, the elevator long distance maintenance support system of present embodiment 1 also has data renovator 24 and evaluation information
In the case where processor 32, reply can be updated according to the evaluation information of maintenance personnel's feedback by actually resuming operation
Table.As a result, the optimization for considering the reply table of attribute can be realized by learning effect.
In the following, about a series of processing executed in elevator long distance maintenance support system corresponding with the structure of Fig. 1, root
It is illustrated according to flow chart.Fig. 2 is the flow chart for summarizing the elevator long distance maintenance support method of embodiments of the present invention 1.
In step s 201, it by prior operation, is stored in advance in data store 21 by fault message and restores stream
The reply table that journey content is mapped.In addition, reply table has independently produced according to every attribute in advance, and it is stored in data
In storage unit 21.Then, in step S202, the instruction information generator 22 in center fixture 20 determines whether from more than one
Elevator control gear 10 in any elevator control gear 10 have received fault message.
Also, instruction information generator 22 be judged as receive fault message in the case where, enter step the place of S203
Reason, be judged as do not receive fault message in the case where, be repeated step S202 processing until receive failure letter
Until breath.
In the case where entering step S203, attributive classification device 23 receives the elevator control from the transmission source as fault message
The identification information that device 10 processed is sent.Also, attributive classification device 23 generates attribute information according to the attribute information received.
Then, in step S204, instruction information generator 22 is from the reply table being stored in data store 21, really
Fixed reply table corresponding with the attribute information generated by attributive classification device 23.Also, indicate information generator 22 from identified
Recovery flow content corresponding with the fault message received in step S202 is extracted in reply table.Also, indicate that information is raw
22 generations of growing up to be a useful person include that the information conduct of out of order elevator, the fault message occurred and the recovery flow content extracted refers to
Show information, and is sent to maintenance personnel's terminal 30.
Then, in step S205, the display of display 31 in maintenance personnel's terminal 30 connects from instruction information generator 22
The instruction information received.The maintenance personnel for carrying maintenance personnel's terminal 30 as a result, can quickly rest in which platform elevator has occurred
Which type of failure should carry out which type of recovery processing.
Then, in step S206, maintenance personnel is appropriate according to the field conduct that shown information goes to failure to occur
Resume operation.In addition, not only include the operation that should actually carry out at the scene in the recovery flow content that display 31 is shown, and
And the information of the article at scene should be also taken to comprising component, measuring instrument, the tool etc. needed for restoring.Therefore, maintenance personnel's energy
It is enough to go to scene on the basis of carrying out preparation appropriate according to shown recovery flow content.
Then, in step S207, maintenance personnel is after implementing to resume operation, by above-mentioned evaluation as a specific example
Evaluation information as information 1 or evaluation information 2 inputs evaluation information processor 32.Also, evaluation information processor 32 will
The center fixture 20 of the transmission source as instruction information is fed back to by the evaluation information that maintenance personnel inputs.
Then, in step S208, data renovator 24 in center fixture 20 is from being stored in data store 21
It copes in table, determines reply table corresponding with the attribute information generated by attributive classification device 23.Also, data renovator 24 for
The recovery flow content that reference is carried out in table should be executed as needed based on being fed back in step S204 from identified
The update of evaluation information is handled.
It remarks additionally to the consideration specific effect of attribute information bring.In the case where even same fault occurs,
Also can such as attribute as the more object of number of starts and less object difference, and there are failure cause difference
The case where.
As an example, in the bad situation of the on-off action that door has occurred in consideration, the object more for number of starts,
It is proper as the fault recovery method around the instruction preferential prompt door of information.On the other hand, less for number of starts
Object preferentially prompts adhesion/relay fixation (sticking) of oil etc. proper as instruction information.
Therefore, the elevator long distance maintenance support system of present embodiment 1 is following structure: even if believing identical failure
Breath makes to restore flow content difference or change also according to the difference of attribute (that is, being equivalent to number of starts in the above example)
Become priority, thus there is the independent reply table being consistent with each attribute.As a result, being prompted to the instruction of maintenance personnel
The properness of information improves, and maintenance personnel can more quickly execute fault recovery operation.
In addition, the elevator long distance maintenance support system of present embodiment 1 can be believed according to the evaluation fed back by maintenance personnel
Breath, the properness for the instruction information that verifying is generated corresponding to attribute, if necessary according to resuming operation with actual effect
Amendment reply table, is gradually updated.As a result, the properness of reply table can be improved with the accumulation of actual achievement.
As described above, according to embodiment 1, in Lift out of order, even if can also examine identical failure cause
Consider and the corresponding respective attribute of elevator of environment is set, from remotely indicating appropriate resume operation rapidly.
In addition it is possible to which additional update according to the evaluation information of maintenance personnel's feedback by actually being resumed operation
Cope with the structure of table.As a result, the optimization for considering the reply table of attribute can be realized by learning effect.
Embodiment 2
In present embodiment 2, illustrate the proficiency for considering maintenance personnel, change, amendment are sent to from center fixture 20
The case where instruction information of maintenance personnel's terminal 30.
Fig. 3 is the overall structure figure of the elevator long distance maintenance support system of embodiments of the present invention 2.Present embodiment 2
In Fig. 3 structure compared with the structure of Fig. 1 in earlier embodiments 1, the difference is that, in maintenance personnel's terminal 30
Also there is proficiency information generator 33.Therefore, it is illustrated centered on the difference below.
Proficiency information generator 33 is sent to center fixture 20 shows the maintenance personnel's for carrying maintenance personnel's terminal 30
The proficiency information of grade.About the proficiency information, as an example, can enumerate according to the experience safeguarded, resumed operation and
Be divided into expert, backbone, the such multiple grades of new person information.Also, such proficiency information can be by maintenance personnel certainly
Own operation and maintenance personnel terminal 30 is set.
On the other hand, the instruction information generator 22 of present embodiment 2 can with according to the proficiency information that receives and
The proficiency grade of determining maintenance personnel accordingly, carries out the change of the instruction information sent to maintenance personnel's terminal 30, repairs
Just.
For example, when restoring a certain failure, can indicate to be based on using measuring instrument for the maintenance personnel as expert
Detailed inspection restoration methods.On the other hand, for the maintenance personnel as new person, do not require detailed inspection, and for example into
Recovery can be handled according to the instruction that component unit is integrally replaced as substrate, driver and spend time taking feelings by row
Condition prevents trouble before it happens.In addition, by being additionally carried out detailed inspection to the substrate, the driver that take back by the maintenance personnel as expert
It looks into, is able to carry out finding out for failure cause.
Additionally, it is contemplated that using the recovery flow content for the inspection for carrying out details position as described above as priority 1, inciting somebody to action
The recovery flow content of progress substrate replacement includes situation about coping in table as priority 2.In this case, it indicates
Information generator 22 can be realized extensive by only conveying the instruction information based on priority 2 to the maintenance personnel as new person
The shortening of multiple time.
On the other hand, instruction information generator 22 is based on priority 1,2 by conveying to the maintenance personnel as expert
The instruction information of both sides can carry out finding out for real failure cause by detailed inspection.
As described above, there is following structure according to embodiment 2: that is, the grade offer according to maintenance personnel is suitable for
Restore the instruction information of failure.As a result, the maintenance personnel as new person can be made to resume operation rapidly.
In addition, in the case where maintenance personnel is expert, by executing the detailed inspection at scene, Neng Goujin in a short time
The real failure cause of row is found out.As a result, can be coped with according to actual recovery to update reply table, can collect down
The valuable data of the remote maintenance support once risen.
Claims (6)
1. a kind of elevator long distance maintenance support system, includes
Multiple elevator control gears, they are respectively arranged at multiple buildings；
Terminal is held by the maintenance personnel of the multiple elevator control gear；And
Center fixture, via in communication line and the multiple elevator control gear each elevator control gear and the end
End connection, wherein
The display for the instruction information that there is the terminal display to receive from the center fixture,
The multiple elevator control gear respectively has identification information transmitter, and the identification information transmitter is by setting according to elevator
The attribute setting environment and behaviour in service and classifying is sent to the center fixture as identification information,
The center fixture includes
Data store, be previously stored with according to each attribute independent by the fault message of elevator and with the fault message
The corresponding reply table for restoring flow content and associating；
Attributive classification device receives the identification information from each elevator control gear in the multiple elevator control gear,
Thus generate attribute information corresponding with each elevator control gear in the multiple elevator control gear；And instruction information
Generator, it is described from being stored in when from detecting that the elevator control gear that elevator faults have occurred receives fault message
In reply table in data store, according to the storage of each attribute independent, referring to the attribute generated by the attributive classification device
Reply table corresponding with the elevator control gear of the transmission source as the fault message is determined as selecting reply table by information,
Recovery flow content corresponding with the fault message received is extracted from the selection reply table determined, generates packet
Make containing the information including the fault message that the elevator of failure has occurred, receives and the recovery flow content extracted
For the instruction information, and it is sent to the terminal.
2. elevator long distance maintenance support system according to claim 1, wherein
The terminal also has evaluation information processor, and the evaluation information processor is extensive according to completing referring to the instruction information
The operation input of the maintenance personnel of multiple operation reads and makees for evaluating the instruction information with the recovery actually carried out
The evaluation information whether industry is consistent, and it is sent to the center fixture,
The center fixture also has data renovator, and the data renovator is according to receiving from the evaluation information processor
The evaluation information, at the update for carrying out reply table corresponding with the selection reply table being stored in the data store
Reason.
3. elevator long distance maintenance support system according to claim 1 or 2, wherein
The recovery flow content separately included in the reply table generated according to each attribute independent includes
Consider the information related with apparatus of repair parts of attribute.
4. elevator long distance maintenance support system according to any one of claims 1 to 3, wherein
The recovery flow content separately included in the reply table generated according to each attribute independent, according to examining
The priority regulation for having considered attribute has recovery process.
5. elevator long distance maintenance support system described according to claim 1~any one of 4, wherein
The terminal also has proficiency information generator, which sends proficiency to the center fixture
The maintenance personnel for carrying the terminal has been divided grade to the proficiency to resume operation by information, the proficiency information,
The instruction information generator in the center fixture is right according to the proficiency information received from the terminal
The multiple projects for the recovery flow content for including in the instruction information carry out project-based deletion or based on preferential suitable
The amendment of the change of sequence, and revised instruction information is sent to the terminal.
6. a kind of elevator long distance maintenance support method is executed in elevator long distance maintenance support system by center fixture, the electricity
Terraced remote maintenance supports system to include
Multiple elevator control gears, they are respectively arranged at multiple buildings；
Terminal is held by the maintenance personnel of the multiple elevator control gear；And
The center fixture, via in communication line and the multiple elevator control gear each elevator control gear and institute
State terminal connection, wherein
The elevator long distance maintenance support method includes:
Step 1 is rapid, is generated according to each attribute independent by the fault message of elevator and recovery corresponding with the fault message
The reply table that flow content associates, and be stored in advance in data store；
Second step receives the setting environment according to elevator from each elevator control gear in the multiple elevator control gear
And behaviour in service and the attribute classified are as identification information；
Third step generates and the multiple elevator controlling according to the reception result of the identification information in the second step
The corresponding attribute information of each elevator control gear in device；
Step 4 is rapid, receives fault message from the elevator control gear for detecting to have occurred elevator faults；
Step 5 is rapid, in the case where receiving the fault message in the step 4 is rapid, stores from the data are stored in
It, will be with referring to the attribute information that is generated in the third step in reply table in portion, according to the storage of each attribute independent
The corresponding reply table of the elevator control gear of transmission source as the fault message is determined as selecting reply table；
Step 6 is rapid, extracts from the selection reply table determined in the step 5 is rapid and connects in the step 4 is rapid
The corresponding recovery flow content of the fault message received, generating includes the elevator that failure has occurred, the event received
Information including barrier information and the recovery flow content extracted is as instruction information；And
Step 7 is rapid, and the instruction information generated in the step 6 is rapid is sent to the terminal.
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| PCT/JP2016/063819 WO2017195261A1 (en) | 2016-05-10 | 2016-05-10 | Elevator remote maintenance assistance system and elevator remote maintenance assistance method |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN109071162A true CN109071162A (en) | 2018-12-21 |
| CN109071162B CN109071162B (en) | 2020-06-09 |
Family
ID=60267716
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201680084956.1A Active CN109071162B (en) | 2016-05-10 | 2016-05-10 | Elevator remote maintenance support system and elevator remote maintenance support method |
Country Status (5)
| Country | Link |
|---|---|
| JP (1) | JP6532603B2 (en) |
| KR (1) | KR102124990B1 (en) |
| CN (1) | CN109071162B (en) |
| DE (1) | DE112016006842T5 (en) |
| WO (1) | WO2017195261A1 (en) |
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| CN111847164A (en) * | 2020-07-02 | 2020-10-30 | 广州广日电梯工业有限公司 | Method and system for monitoring fault recovery condition of elevator |
| CN113396119A (en) * | 2019-02-14 | 2021-09-14 | 三菱电机株式会社 | Fault assistance device, fault assistance program, and fault assistance method |
| CN114502493A (en) * | 2020-01-10 | 2022-05-13 | 三菱电机大楼技术服务株式会社 | Weight management device for elevator for managing weight of user and elevator system |
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| WO2019167445A1 (en) * | 2018-03-01 | 2019-09-06 | 三菱電機株式会社 | Work instruction assistance device |
| JP6872507B2 (en) * | 2018-03-12 | 2021-05-19 | 株式会社日立ビルシステム | Management server and management system |
| JP6791188B2 (en) * | 2018-03-27 | 2020-11-25 | フジテック株式会社 | Elevator trouble-solving support system and trouble-solving support method |
| US11072515B2 (en) * | 2018-03-27 | 2021-07-27 | Otis Elevator Company | Automated elevator maintenance mode initiation |
| KR102269622B1 (en) * | 2018-05-31 | 2021-06-28 | 미쓰비시 덴키 빌딩 테크노 서비스 가부시키 가이샤 | Elevator maintenance work support device |
| CN112433786B (en) * | 2019-08-26 | 2023-04-07 | 中移(苏州)软件技术有限公司 | Information processing method, terminal and computer readable storage medium |
| CN112163740B (en) * | 2020-09-11 | 2023-06-27 | 日立楼宇技术（广州）有限公司 | Method and device for acquiring maintenance personnel assessment results based on blockchain |
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Also Published As
| Publication number | Publication date |
|---|---|
| WO2017195261A1 (en) | 2017-11-16 |
| KR102124990B1 (en) | 2020-06-19 |
| JPWO2017195261A1 (en) | 2018-08-02 |
| DE112016006842T5 (en) | 2019-01-24 |
| CN109071162B (en) | 2020-06-09 |
| JP6532603B2 (en) | 2019-06-19 |
| KR20180132798A (en) | 2018-12-12 |
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