CN109071161A - Elevator long distance maintenance support system and elevator long distance maintenance support method - Google Patents
Elevator long distance maintenance support system and elevator long distance maintenance support method Download PDFInfo
- Publication number
- CN109071161A CN109071161A CN201680084658.2A CN201680084658A CN109071161A CN 109071161 A CN109071161 A CN 109071161A CN 201680084658 A CN201680084658 A CN 201680084658A CN 109071161 A CN109071161 A CN 109071161A
- Authority
- CN
- China
- Prior art keywords
- information
- elevator
- maintenance personnel
- terminal
- fault message
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Classifications
-
- B—PERFORMING OPERATIONS; TRANSPORTING
- B66—HOISTING; LIFTING; HAULING
- B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
- B66B5/00—Applications of checking, fault-correcting, or safety devices in elevators
- B66B5/02—Applications of checking, fault-correcting, or safety devices in elevators responsive to abnormal operating conditions
-
- B—PERFORMING OPERATIONS; TRANSPORTING
- B66—HOISTING; LIFTING; HAULING
- B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
- B66B5/00—Applications of checking, fault-correcting, or safety devices in elevators
- B66B5/0087—Devices facilitating maintenance, repair or inspection tasks
-
- B—PERFORMING OPERATIONS; TRANSPORTING
- B66—HOISTING; LIFTING; HAULING
- B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
- B66B5/00—Applications of checking, fault-correcting, or safety devices in elevators
-
- B—PERFORMING OPERATIONS; TRANSPORTING
- B66—HOISTING; LIFTING; HAULING
- B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
- B66B3/00—Applications of devices for indicating or signalling operating conditions of elevators
-
- B—PERFORMING OPERATIONS; TRANSPORTING
- B66—HOISTING; LIFTING; HAULING
- B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
- B66B5/00—Applications of checking, fault-correcting, or safety devices in elevators
- B66B5/0006—Monitoring devices or performance analysers
- B66B5/0018—Devices monitoring the operating condition of the elevator system
- B66B5/0025—Devices monitoring the operating condition of the elevator system for maintenance or repair
-
- B—PERFORMING OPERATIONS; TRANSPORTING
- B66—HOISTING; LIFTING; HAULING
- B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
- B66B5/00—Applications of checking, fault-correcting, or safety devices in elevators
- B66B5/0006—Monitoring devices or performance analysers
- B66B5/0037—Performance analysers
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/20—Administration of product repair or maintenance
Landscapes
- Business, Economics & Management (AREA)
- Human Resources & Organizations (AREA)
- Engineering & Computer Science (AREA)
- Economics (AREA)
- Entrepreneurship & Innovation (AREA)
- Marketing (AREA)
- Operations Research (AREA)
- Quality & Reliability (AREA)
- Strategic Management (AREA)
- Tourism & Hospitality (AREA)
- Physics & Mathematics (AREA)
- General Business, Economics & Management (AREA)
- General Physics & Mathematics (AREA)
- Theoretical Computer Science (AREA)
- Maintenance And Inspection Apparatuses For Elevators (AREA)
- Indicating And Signalling Devices For Elevators (AREA)
Abstract
System with elevator control gear, center fixture and the terminal held by maintenance personnel, elevator control gear has the operation information processor for generating the operation information executed in the resuming operation of maintenance personnel by maintenance personnel, center fixture includes data store, the reply table that storage associates fault message and recovery flow content；It indicates information generator, when receiving fault message, recovery flow content corresponding with the fault message received is extracted from reply table, generate instruction information, and send to terminal；And data renovator updates reply table on the basis of being compared the properness for thus judging to indicate information to the consistent degree between instruction information and operation information.
Description
Technical field
The present invention relates to prop up from set on long-range information centre fault recovery process when elevator breaks down
The elevator long distance maintenance support system and elevator long distance maintenance support method held.
Background technique
As the prior art, has following elevator malfunctions and restore to support device: when elevator breaks down, maintenance
Personnel reach scene before carry out component preparation and support request, can make elevator restore in a short time (for example, referring to
Patent document 1).
Specifically, the elevator malfunctions of the patent document 1 restore that device is supported to have central monitoring position, the central monitoring position is logical
Cross the output signal that common common line receives the terminal part from monitoring elevator state.Also, the central monitoring position includes event
Hinder data collection unit, collects the fault data detected by terminal part；And fault data diagnoses and analysis portion, is received
The diagnosis and analysis of the fault data collected.
In addition, the fault recovery of the elevator of patent document 1 supports device to have connection unit, which can be incited somebody to action
Portable terminal end entrained by the maintenance personnel of upkeep operation is carried out at the scene to connect via common common line and central monitoring position
It connects.
Also, it is also configured as, when maintenance personnel has been requested failure reply, by connection unit by portable terminal end
It is connect with central monitoring position, the diagnosis for being stored in central monitoring position and fault message is thus taken into portable terminal end.
By having a structure in which, maintenance personnel obtains before the fault in-situ for going to elevator and is stored in monitoring
Diagnosis and fault message in the heart can take necessary countermeasure thus, it is possible to grasp the fault state of elevator.Its result
It is that component needed for maintenance personnel can carry out the fault recovery of elevator before reaching scene prepares and support request, energy
Enough restore elevator in a short time.
Existing technical literature
Patent document
Patent document 1: Japanese Unexamined Patent Publication 2003-171071 bulletin
Summary of the invention
Problems to be solved by the invention
But the prior art there is a problem of it is as described below.
In the prior art, maintenance personnel can obtain with fault data accordingly it is pre-stored diagnosis and failure letter
Breath.But the properness for the recovery process that maintenance personnel is carried out according to acquired diagnosis and fault message, it does not do any true
Recognize.
The present invention is precisely in order to solving the problems, such as noted earlier and completing, it is intended that providing one kind can be true
Recognize on the basis of the practical properness to resume operation carried out of maintenance personnel, carries out the elevator long distance dimension of the update processing of reply table
Protect support system and elevator long distance maintenance support method.
The means used to solve the problem
Elevator long distance maintenance support system of the invention includes more than one elevator control gear, with more than one
Building be arranged in correspondence with；Terminal is held by the maintenance personnel of more than one elevator control gear；And center dress
It sets, is connect via communication line with more than one elevator control gear and terminal, wherein there is terminal display to fill from center
The display of the instruction information received is set, more than one elevator control gear has operation information processor, by safeguarding people
Member, which executes, to resume operation after restoring to failure, which generates in resuming operation by maintenance personnel institute
The operation information of execution, and sent to center fixture, center fixture includes data store, and being previously stored with will be electric
The fault message of ladder and the reply table for restoring flow content and associating corresponding with fault message；Indicate information generator,
When from detecting that the elevator control gear that elevator faults have occurred receives fault message, from being stored in answering for data store
Recovery flow content corresponding to the fault message for extracting with receiving in table, generation include the elevator to break down, receive
Fault message and the recovery flow content that extracts including information as instruction information, and sent to terminal；And
Data renovator, to be sent to before resuming operation the instruction information of terminal with after resuming operation from operation information processor
The consistent degree between operation information received is compared, and properness judgement processing is thus carried out, when wrapping in operation information
In the case where containing the content inconsistent with instruction information, so that reflecting in recovery flow content corresponding with fault message
The mode of the content of operation information updates reply table.
In addition, elevator long distance maintenance support method of the invention is held by the center fixture in elevator long distance maintenance support system
Row, which includes more than one elevator control gear, corresponding with more than one building
Ground setting；Terminal is held by the maintenance personnel of more than one elevator control gear；And center fixture, via logical
Letter route is connect with more than one elevator control gear and terminal, wherein elevator long distance maintenance support method includes: step 1
Suddenly, the reply table that the fault message of elevator and recovery flow content corresponding with fault message associate is stored in advance
In data store；Second step receives fault message from the elevator control gear for detecting to have occurred elevator faults；Step 3
Suddenly, it in the case where receiving fault message by second step, extracts and connects from the reply table being stored in data store
The corresponding recovery flow content of the fault message received, generate include have occurred the elevator of failure, the fault message received and
Information including the recovery flow content extracted is as instruction information；Step 4 is rapid, and the instruction generated by third step is believed
Breath is sent to terminal；Step 5 is rapid, executed by maintenance personnel resume operation and after restoring to failure, receive by with progress
It is that the corresponding elevator control gear of the elevator to resume operation generates, as performed by maintenance personnel operation is believed in resuming operation
Breath；And step 6 is rapid, between the operation information received suddenly to the instruction information sent suddenly by step 4 and by step 5
Consistent degree is compared, thus carry out properness judgement processing, when in operation information comprising with instruction information it is inconsistent in
In the case where appearance, so that reflecting that the mode of the content of operation information is come in recovery flow content corresponding with fault message
Update reply table.
Invention effect
According to the present invention, there is following structure: can be according to the finger for being communicated to maintenance personnel when elevator faults occur
Show information with sent from elevator control gear, about maintenance personnel complete resume operation after state of elevator operation information
Comparison result, judge the properness of the instruction information, and handle according to the update that the judging result of properness executes reply table.
As a result, it is possible to provide it is a kind of can on the basis of confirming maintenance personnel's practical properness to resume operation carried out,
Carry out the elevator long distance maintenance support system and elevator long distance maintenance support method of the update processing of reply table.
Detailed description of the invention
Fig. 1 is the overall structure figure of the elevator long distance maintenance support system of embodiments of the present invention 1.
Fig. 2 is the flow chart for summarizing the elevator long distance maintenance support method of embodiments of the present invention 1.
Fig. 3 is the overall structure figure of the elevator long distance maintenance support system of embodiments of the present invention 2.
Fig. 4 is the overall structure figure of the elevator long distance maintenance support system of embodiments of the present invention 3.
Specific embodiment
In the following, using attached drawing for elevator long distance maintenance support system and elevator long distance maintenance support method of the invention into
Row explanation.
Embodiment 1
Fig. 1 is the overall structure figure of the elevator long distance maintenance support system of embodiments of the present invention 1.Shown in FIG. 1
The elevator long distance maintenance support system of embodiment 1 is configured to elevator control gear 10, is arranged on and is provided with elevator
The different other remote location in place center fixture 20 and maintenance personnel's terminal 30 for being carried by maintenance personnel.
In addition, though the illustration is omitted, but center fixture 20 is configured to through communication line and elevator control gear 10
And maintenance personnel's terminal 30 is separately connected, and can mutually carry out sending and receiving for information.
In the following, illustrating the built-in function of each component according to Fig. 1.In addition, illustrating an elevator controlling dress in Fig. 1
10 are set, but elevator control gear is not limited to one, is also possible to more.
Elevator control gear 10 is configured to fault log generator 11 and operation information processor 12.Fault log is raw
11 are grown up to be a useful person whenever Lift out of order, send fault message to center fixture 20.
Also, operation information processor 12 analyzes the content to resume operation executed by maintenance personnel, and will divide
Result is analysed as operation information and is sent to center fixture 20.As the specific example of operation information, following situation can be enumerated.
As resume operation implement substrate replacement in the case where, operation information processor 12 can read substrate
Version, and center fixture 20 is sent to as the practical operation information executed of maintenance personnel.
The rotary switch on the bridging on substrate (jumper) setting or substrate is being changed as resuming operation
In the case where setting etc., operation information processor 12 can read their set information, and hold as by maintenance personnel is practical
Capable operation information is sent to center fixture 20.
As resume operation the more new job for having carried out software in the case where, operation information processor 12 can be read
The version of software, and center fixture 20 is sent to as the practical operation information executed of maintenance personnel.
Center fixture 20 is configured to data store 21, instruction information generator 22, properness determining device 23 and number
According to renovator 24.Recovery flow content corresponding with multiple fault messages is stored as coping with by data store 21 in advance
Table.
In addition, the recovery flow content corresponding with fault message stored in reply table may not be a pair of with fault message one
It answers, can be carried out multiple recovery flow contents together with priority for a fault message prespecified.
Instruction information generator 22 is receiving kainogenesis from the fault log generator 11 in elevator control gear 10
In the case where fault message, recovery stream corresponding with the fault message occurred is extracted from the reply table in data store 21
Journey content.
Also, indicate that information generator 22 with multiple recovery flow contents, is determining priority
On the basis of generate instruction information for being communicated to maintenance personnel.Here, in instruction information generated, and extract
Restore flow content together, also includes out of order elevator and the information for determining fault message occurred.In addition,
Instruction information generator 22 sends instruction information generated to properness determining device 23 and maintenance personnel's terminal 30.
Properness determining device 23 is made according to the instruction information sent by instruction information generator 22, with according to actual recovery
The comparison result between operation information that industry is sent by operation information processor 12, judgement are sent to the instruction information of maintenance personnel
Properness.
Also, properness determining device 23 is it is also conceivable to from the evaluation information processor in aftermentioned maintenance personnel's terminal 30
32 obtain, maintenance personnel are to the evaluation result for indicating information, to judge to indicate the properness of information.Also, properness judges
The judging result of properness is sent to data renovator 24 by device 23.In addition, will be rear about specific properness judgment method
Face is illustrated.
Data renovator 24 updates the reply table in data store 21 according to the instruction from properness determining device 23.
It will be described hereinafter about specific update method.
Maintenance personnel's terminal 30 is configured to display 31 and evaluation information processor 32.Display 31 is shown from center
The instruction information that instruction information generator 22 in device 20 receives, by suitable recovery flow content together with priority
It is communicated to maintenance personnel.Maintenance personnel can obtain before the setting scene for going to elevator restores flow content, it is possible thereby to
It carries component, measuring instrument, tool needed for restoring etc. and hurries to setting scene rapidly.
Evaluation information processor 32 reads according to the judgement of the maintenance personnel actually to be resumed operation commenting for inputting
Valence information.Here, evaluation information refer to for evaluate before operation from center fixture 20 obtain instruction information whether with reality
The information being consistent that resumes operation carried out.
For example, maintenance personnel is when receiving the multiple instruction information for being marked priority, actually according to
The corresponding instruction information of first priority cannot be restored and complete according to instruction information corresponding with second priority
In the case where restoring, it can generate for informing the most appropriate evaluation information of the instruction information that priority is 2 (hereinafter referred to as
Evaluation information 1).
In addition, maintenance personnel has carried out other recoveries and has made cannot restore according to the instruction information received in advance
In the case where industry, it can generate for informing evaluation information (the hereinafter referred to as evaluation letter for having actually accomplished the job content restored
Breath is 2).
Also, during evaluation information processor 32 feeds back to the evaluation information generated according to the operation input of maintenance personnel
Center device 20.On the other hand, the properness determining device 23 in center fixture 20 considers as needed by maintenance personnel's terminal 30
On the basis of the evaluation information of feedback, judged to indicate the appropriate of information according to the comparing result of instruction information and operation information
Property.Therefore, specific properness judgment method is illustrated below.
In the following, when explanation is the case where instruction information, operation information, evaluation information are discussed further below respectively, by properness
The specific properness judgment method that determining device 23 executes.
Instruction information: following content is defined as to restore flow content: control base board is changed to by the substrate of version 1.1
The substrate of version 1.2, and the bridging 1 in control base board is set to OFF state and the setting of rotary switch 1 is set as 0
2~4 range in~9.
Operation information: the version for showing control base board is 1.2, and the bridging 1 in control base board is off-state, and
And the setting of rotary switch 1 is set to 5 in 0~9.
Evaluation information: it generates based on following situation: that is, according to the operation input of operator, the version of control base board
It originally is 1.2, bridging 1 is off-state, and set not instead of actual set 4 of rotary switch 1 have been incorrectly entered and have restored
The 3 of the intermediate stage setting of operation.
Properness determining device 23 first by be communicated to be resumed operation the instruction information of maintenance personnel content,
It resumes operation the virtual condition after implementing with showing of being sent from the operation information processor 12 in elevator control gear 10
Operation information is compared.
In the above example, properness determining device 23 can judge the version of substrate and the setting state of bridging 1
It is consistent with operation information for instruction information, but the setting for rotary switch 1, it can be judged as YES as instruction information and pass
Do not include in 2~4 range reached 5.
Therefore, properness determining device 23 can carry out reply table according to such judging result notification data renovator 24
Data change, so that 5 are included in the setting range of rotary switch 1.
In addition, properness determining device 23 can will be sent from the operation information processor 12 in elevator control gear 10
Show the virtual condition after implementing that resumes operation operation information and the evaluation information that is inputted after resuming operation of maintenance personnel into
Row compares.
In the above example, properness determining device 23 can judge the version of substrate and the setting state of bridging 1
It is consistent with evaluation information for operation information, but the setting for rotary switch 1, it can be judged as that operation information is 5, with evaluation
Information is 3 differences.
In this case, properness determining device 23 can judge that the evaluation information of maintenance personnel's input is made based on maintenance
False answer caused by the state or misperception of industry midway.That is, can be read by efficiently using elevator control gear
Operation information, properness determining device 23 will appreciate that the accurate state being consistent with actual recovery state to judge to indicate information
Properness, on this basis, to data renovator 24 notify update data store 21 in reply table.
It is wanted in addition, properness determining device 23 and data renovator 24 are also possible to a composition with this both sides' function
Element.Also, the evaluation information processor 32 in maintenance personnel's terminal 30 shown in FIG. 1 is not required constituent element.This implementation
Even the elevator long distance maintenance support system of mode 1 does not have the structure of evaluation information processor 32, it can also pass through instruction
Information judges to indicate the properness of information compared with operation information.
In addition, the elevator long distance maintenance support system of present embodiment 1 also has the case where evaluation information processor 32
Under, the information that operation information processor 12 cannot be read can be obtained, as the maintenance personnel by actually being resumed operation
The evaluation information of feedback updates reply table according to the evaluation information.As a result, can be according to learning effect, to reflect reality
The form for the content that resumes operation that border is implemented suitably updates reply table.
In the following, according to flow chart for executed in elevator long distance maintenance support system corresponding with the structure of Fig. 1 one
Series of processes is illustrated.Fig. 2 is the flow chart for summarizing the elevator long distance maintenance support method of embodiments of the present invention 1.
In step s 201, it by prior operation, is stored in advance in data store 21 by fault message and restores stream
The reply table that journey content is mapped.Then, in step S202, the judgement of instruction information generator 22 in center fixture 20 is
It is no to have received fault message from elevator control gear 10.
Also, instruction information generator 22 be judged as receive fault message in the case where, enter step the place of S203
Reason, be judged as do not receive fault message in the case where, be repeated step S202 processing until receive failure letter
Until breath.
In the case where entering step S203, indicate information generator 22 from the reply table being stored in data store 21
In, extract recovery flow content corresponding with the fault message received in step S202.Also, indicate information generator 22
The information including out of order elevator, the fault message occurred and the recovery flow content extracted is generated as instruction information
It is sent to maintenance personnel's terminal 30.
Then, in step S204, the display of display 31 in maintenance personnel's terminal 30 connects from instruction information generator 22
The instruction information received.The maintenance personnel for carrying maintenance personnel's terminal 30 as a result, can quickly rest in which platform elevator has occurred
Which type of failure and which type of recovery processing should be carried out.
Then, in step S205, maintenance personnel is appropriate according to the field conduct that shown information goes to failure to occur
Resume operation.In addition, not only include the operation that should actually carry out at the scene in the recovery flow content that display 31 is shown, and
And the information of the article at scene should be also taken to comprising component, measuring instrument, the tool etc. needed for restoring.Therefore, maintenance personnel's energy
Scene is gone to after enough carrying out preparation appropriate according to shown recovery flow content.
Then, in step S206, maintenance personnel is after implementing to resume operation, by above-mentioned substrate as a specific example
Version, the setting state of the bridging 1 on substrate and rotary switch 1 input evaluation information processor 32.Also, at evaluation information
The evaluation information inputted by maintenance personnel is fed back to the transmission source i.e. center fixture 20 of instruction information by reason device 32.
It is commented in addition, maintenance personnel can also input evaluation information as above-mentioned evaluation information 1 or evaluation information 2
Valence message handler 32, and feed back to center fixture 20.
Then, in step S207, properness determining device 23 compared with indicating information, judges to indicate according to operation information
The properness of information.Also, properness determining device 23 carries out in data store 21 data renovator according to judging result
Cope with the update instruction of table.
In addition, properness determining device 23 updates the necessity of reply table in the properness of judgement instruction information and judgement
When, it is also contemplated that the evaluation information sent according to the operation input of maintenance personnel from maintenance personnel's terminal 30.
Then, in step S208, the data renovator 24 in center fixture 20 is for being stored in data store 21
Interior should execute as needed to the recovery flow content for carrying out reference in table, in step S203 and be based on sentencing from properness
The update processing of the instruction of disconnected device 23.
As described above, there is following structure according to embodiment 1: being communicated to maintenance according in the failure generation of elevator
The instruction information of personnel with about maintenance personnel complete state of elevator after resuming operation, send from elevator control gear
Comparison result between operation information can judge the properness of the instruction information.Also, also there is the judgement according to properness
As a result the structure of reply table is updated.Additionally it is possible to the structure being appended below: in the update processing for coping with table, it is also contemplated that from
The evaluation information of the maintenance personnel's feedback actually to be resumed operation.
As a result, being able to confirm that the practical properness to resume operation carried out of maintenance personnel.Further, it is possible to recovery
Reply table is updated to more suitable content by the accumulation of the actual achievement of operation, improves the priority of specific recovery operation content
Precision.In addition, by using optimized reply table, it can be from remotely indicating appropriate resume operation rapidly.
Embodiment 2
In present embodiment 2, carried out to attached the attribute for considering elevator to generate the structure of the function of instruction information
Explanation.
According to parameter as " regional characteristic " or " building characteristic ", it is believed that even same fault has occurred in elevator
In the case where, failure cause and its restoration methods are also different due to parameter.
Wherein, " regional characteristic " is equivalent to the parameters such as the temperature condition of the setting environment depending on elevator, damp condition.Separately
Outside, " building characteristic " is equivalent to the status of using of elevator corresponding with use environments such as office building, airport, apartments and/or rises
Parameter as dynamic number.
For example, it is contemplated that the situation that the on-off action that door has occurred is bad, the object more for number of starts, as instruction
Fault recovery method around the preferential prompt door of information is proper.On the other hand, the object less for number of starts, as
Indicate that information preferentially prompts adhesion/relay fixation (sticking) of oil etc. proper.
Therefore, the elevator long distance maintenance support system illustrated in present embodiment 2 attached following structure: that is, examining
Consider parameter as " regional characteristic " or " building characteristic ", generates individually instruction information according to the attribute of parameter, so that
Even being also able to carry out appropriate resume operation corresponding with setting environment to identical failure cause.
Fig. 3 is the overall structure figure of the elevator long distance maintenance support system of embodiments of the present invention 2.Present embodiment 2
In Fig. 3 structure compared with the structure of Fig. 1 in earlier embodiments 1, the difference is that, also have elevator control gear
The attributive classification device 25 in identification information transmitter 13 and center fixture 20 in 10.Also, it describes in the structure in figure 3 more
Platform elevator control gear.Therefore, it is illustrated centered on these differences below.
Identification information transmitter 13 to the transmission of center fixture 20 includes and corresponding with the setting environment of elevator " region is special
The identification information of property " and " building characteristic " relevant parameter.More specifically, identification information transmitter 13 by temperature condition,
This parameter corresponding with setting environment of usage frequency is sent as identification information.
On the other hand, attributive classification device 25 is according to receiving from the identification information transmitter 13 in elevator control gear 10
Identification information is generated for determining " regional characteristic " relevant to the elevator as long-range supervision object and " building characteristic "
Attribute information.Attribute information generated can carry out reference using instruction information generator 22 and data renovator 24.
In addition, data store 21 as in embodiment 1 in front illustrate as, in advance will be with multiple fault messages
Corresponding recovery flow content is stored as reply table.But the reply table of present embodiment 2 is according to by attributive classification device
25 classification elevators each attribute information and be separately provided.
Instruction information generator 22 is obtaining kainogenesis from the fault log generator 11 in elevator control gear 10
In the case where fault message, recovery stream corresponding with the fault message occurred is extracted from the reply table in data store 21
Journey content.In addition, the instruction information generator 22 of present embodiment 2 is believed by referring to the attribute determined by attributive classification device 25
Corresponding reply table is ceased, recovery process appropriate corresponding with fault message can be extracted on the basis of considering attribute information
Content generates indicator.
Data renovator 24 updates the reply table in data store 21 according to the instruction from properness determining device 23.
In addition, the data renovator 24 of present embodiment 2 updates reply table corresponding with the attribute information determined by attributive classification device 25.
In this way, the elevator long distance maintenance support system of present embodiment 2 is following structure: even if believing identical failure
Breath makes to restore flow content difference or change also according to the difference of attribute (that is, being equivalent to number of starts in the above example)
Become priority, thus there is the individual reply table being consistent with each attribute.As a result, being prompted to the instruction of maintenance personnel
The properness of information improves, and maintenance personnel can more quickly execute fault recovery operation.
In addition, the elevator long distance maintenance support system of present embodiment 2 can be believed according to the evaluation fed back from maintenance personnel
Breath, verifying correspond to attribute and the properness of instruction information that generates, if necessary according to actually active fruit resume operation come
Amendment reply table.As a result, the properness of reply table can be correspondingly improved in accumulation actual achievement every time.
As described above, according to embodiment 2, when the failure of elevator occurs, even if also can to identical failure cause
Consider and the corresponding respective attribute of elevator of environment is set, from remotely indicating appropriate resume operation rapidly.
Embodiment 3
In present embodiment 3, illustrate to consider that the proficiency of maintenance personnel is sent to change, correct by center fixture 20
The case where instruction information of maintenance personnel's terminal 30.In addition, illustrating the structure to earlier embodiments 2 in present embodiment 3
It attached the structure for considering the proficiency of maintenance personnel, but can also add same structure to the structure of embodiment 1.
Fig. 4 is the overall structure figure of the elevator long distance maintenance support system of embodiments of the present invention 3.Present embodiment 3
In Fig. 4 structure compared with the structure of Fig. 3 in the embodiment 2 of front, the difference is that, in maintenance personnel's terminal 30
Inside also there is proficiency information generator 33.Therefore, it is illustrated centered on the difference below.
Proficiency information generator 33 is sent to center fixture 20 shows the maintenance personnel's for carrying maintenance personnel's terminal 30
The proficiency information of grade.About the proficiency information, as an example, can enumerate according to the experience safeguarded, resumed operation and
Be divided into expert, backbone, the such multiple grades of new person information.Also, such proficiency information can be by maintenance personnel certainly
Own operation and maintenance personnel terminal 30 is set.
On the other hand, the instruction information generator 22 of present embodiment 2 can with according to the proficiency information that receives and
The proficiency grade of determining maintenance personnel accordingly, carries out the change of the instruction information sent to maintenance personnel's terminal 30, repairs
Just.
For example, when restoring a certain failure, can indicate to be based on using measuring instrument for the maintenance personnel as expert
Detailed inspection restoration methods.On the other hand, for the maintenance personnel as new person, do not require detailed inspection, and for example into
Recovery can be handled according to the instruction that component unit is integrally replaced as substrate, driver and spend time taking feelings by row
Condition prevents trouble before it happens.In addition, by being additionally carried out detailed inspection to the substrate, the driver that take back by the maintenance personnel as expert
It looks into, is able to carry out finding out for failure cause.
In addition, explanation will carry out the recovery flow content of the inspection at details position as described above as priority 1, general
The recovery flow content of progress substrate replacement includes situation about coping in table as priority 2.In this case, it indicates
Information generator 22 can be realized extensive by only conveying the instruction information based on priority 2 to the maintenance personnel as new person
The shortening of multiple time.
On the other hand, instruction information generator 22 is based on priority 1,2 by conveying to the maintenance personnel as expert
The instruction information of both sides can carry out finding out for real failure cause by detailed inspection.
As described above, there is following structure according to embodiment 3: that is, the grade offer according to maintenance personnel is suitable for
Restore the instruction information of failure.As a result, the maintenance personnel as new person can be made to resume operation rapidly.
In addition, in the case where maintenance personnel is expert, by executing the detailed inspection at scene, Neng Goujin in a short time
The real failure cause of row is found out.As a result, can be coped with according to actual recovery to update reply table, can collect down
The valuable data of the remote maintenance support once risen.
Claims (7)
1. a kind of elevator long distance maintenance support system, which is included
More than one elevator control gear is arranged in correspondence with more than one building；
Terminal is held by the maintenance personnel of one above elevator control gear；And
Center fixture is connect via communication line with one above elevator control gear and the terminal, wherein
The display for the instruction information that there is the terminal display to receive from the center fixture,
One above elevator control gear has operation information processor, resumes operation and right being executed by maintenance personnel
After failure is restored, which generates the operation as performed by the maintenance personnel in described resume operation
Information, and sent to the center fixture,
The center fixture includes
Data store is previously stored with the fault message of elevator and recovery flow content corresponding with the fault message
The reply table to associate；
Indicate information generator, when from detecting that the elevator control gear that elevator faults have occurred receives fault message,
Recovery process corresponding with the fault message received is extracted from the reply table for being stored in the data store
Content generates elevator, the fault message received and the recovery flow content extracted for including to break down and exists
Interior information is sent as the instruction information, and to the terminal；And
Data renovator, to be sent to before resuming operation the instruction information of the terminal with after resuming operation from institute
The consistent degree stated between the operation information that operation information processor receives is compared, and is thus carried out at properness judgement
Reason, in the case where in the operation information comprising with the instruction information inconsistent content so that with it is described therefore
Reflect the mode of the content of the operation information in the corresponding recovery flow content of barrier information to update the reply table.
2. elevator long distance maintenance support system according to claim 1, wherein
The terminal also has evaluation information processor, and the evaluation information processor is extensive according to completing referring to the instruction information
The operation input of the maintenance personnel of multiple operation reads and makees for evaluating the instruction information with the recovery actually carried out
The evaluation information whether industry is consistent, and sent to the center fixture,
The data renovator is in properness judgement processing, also to described in receiving from the evaluation information processor
Consistent degree between evaluation information and the operation information is compared and judges the properness of the evaluation information.
3. elevator long distance maintenance support system according to claim 1 or 2, wherein
The operation information processor when maintenance personnel carry out described in resume operation in have updated the version of software the case where
Under, the version of the software read out is generated as the operation information.
4. elevator long distance maintenance support system according to claim 1 or 2, wherein
The operation information processor when maintenance personnel carry out described in resume operation in have updated substrate bridging setting
In the case of, the state for the bridging setting read out is generated as the operation information.
5. elevator long distance maintenance support system according to claim 1 or 2, wherein
The operation information processor when maintenance personnel carry out described in resume operation in have updated substrate in the case where, generate
The revision number of the substrate read out is as the operation information.
6. elevator long distance maintenance support system described according to claim 1~any one of 5, wherein
The terminal also has proficiency information generator, which sends proficiency to the center fixture
The maintenance personnel for carrying the terminal has been divided grade to the proficiency to resume operation by information, the proficiency information,
The instruction information generator in the center fixture is right according to the proficiency information received from the terminal
The multiple projects for the recovery flow content for including in the instruction information carry out project-based deletion or based on preferential suitable
The amendment of the change of sequence, and revised instruction information is sent to the terminal.
7. a kind of elevator long distance maintenance support method is executed, the electricity by the center fixture in elevator long distance maintenance support system
Terraced remote maintenance supports system to include more than one elevator control gear, is arranged in correspondence with more than one building；
Terminal is held by the maintenance personnel of one above elevator control gear；And the center fixture, via logical
Letter route is connect with one above elevator control gear and the terminal, wherein
The elevator long distance maintenance support method includes:
Step 1 is rapid, in advance the fault message of elevator and recovery flow content corresponding with the fault message associate
Reply table be stored in data store；
Second step receives fault message from the elevator control gear for detecting to have occurred elevator faults；
Third step is stored in the case where receiving the fault message by the second step from the data are stored in
Recovery flow content corresponding with the fault message received is extracted in the reply table in portion, generating includes having occurred
Information including the elevator of failure, the fault message received and the recovery flow content that extracts is as instruction letter
Breath；
Step 4 is rapid, and the instruction information generated by the third step is sent to the terminal；
Step 5 is rapid, executed by maintenance personnel resume operation and after restoring to failure, receive by with carried out the recovery
The corresponding elevator control gear of the elevator of operation the generates, operation as performed by the maintenance personnel in described resume operation
Information；And
Step 6 is rapid, to the instruction information that is sent suddenly by the step 4 with received suddenly by the step 5 described in
Consistent degree between operation information is compared, thus carry out properness judgement processing, when in the operation information comprising with
In the case where the inconsistent content of the instruction information, so that anti-in recovery flow content corresponding with the fault message
The mode of the content of the operation information is mirrored to update the reply table.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202010002562.5A CN111498634B (en) | 2016-04-26 | 2016-04-26 | Elevator remote maintenance support system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| PCT/JP2016/062993 WO2017187499A1 (en) | 2016-04-26 | 2016-04-26 | Elevator remote maintenance assistance system and elevator remote maintenance assistance method |
Related Child Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202010002562.5A Division CN111498634B (en) | 2016-04-26 | 2016-04-26 | Elevator remote maintenance support system |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN109071161A true CN109071161A (en) | 2018-12-21 |
| CN109071161B CN109071161B (en) | 2020-05-22 |
Family
ID=60161365
Family Applications (2)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201680084658.2A Active CN109071161B (en) | 2016-04-26 | 2016-04-26 | Elevator remote maintenance support system |
| CN202010002562.5A Active CN111498634B (en) | 2016-04-26 | 2016-04-26 | Elevator remote maintenance support system |
Family Applications After (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202010002562.5A Active CN111498634B (en) | 2016-04-26 | 2016-04-26 | Elevator remote maintenance support system |
Country Status (5)
| Country | Link |
|---|---|
| JP (1) | JP6525366B2 (en) |
| KR (1) | KR102036218B1 (en) |
| CN (2) | CN109071161B (en) |
| DE (1) | DE112016006796B4 (en) |
| WO (1) | WO2017187499A1 (en) |
Cited By (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109071162A (en) * | 2016-05-10 | 2018-12-21 | 三菱电机株式会社 | Elevator long distance maintenance support system and elevator long distance maintenance support method |
| CN111847164A (en) * | 2020-07-02 | 2020-10-30 | 广州广日电梯工业有限公司 | Method and system for monitoring fault recovery condition of elevator |
| CN115315404A (en) * | 2020-03-18 | 2022-11-08 | 三菱电机楼宇解决方案株式会社 | Auxiliary system |
| CN117396423A (en) * | 2021-06-10 | 2024-01-12 | 三菱电机楼宇解决方案株式会社 | Elevator management system |
| CN117425611A (en) * | 2021-06-10 | 2024-01-19 | 三菱电机楼宇解决方案株式会社 | Elevator management system |
Families Citing this family (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN114416631A (en) * | 2022-01-14 | 2022-04-29 | 上海贝思特电气有限公司 | Elevator outbound management device and management method |
Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP2000267726A (en) * | 1999-03-15 | 2000-09-29 | Mitsubishi Heavy Ind Ltd | Remote failure diagnosing system in machine facility |
| CN1674022A (en) * | 2004-03-24 | 2005-09-28 | 株式会社日立建筑*** | Apparatus for managing service working real result of elevator |
| CN1903689A (en) * | 2005-07-27 | 2007-01-31 | 株式会社日立建筑*** | Elevator working report forming method and its forming device |
| JP2008156091A (en) * | 2006-12-26 | 2008-07-10 | Toshiba Elevator Co Ltd | Substrate information management system of elevator |
| JP2010058887A (en) * | 2008-09-02 | 2010-03-18 | Toshiba Elevator Co Ltd | Control system for elevator control panel |
Family Cites Families (11)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| ES2016822B3 (en) * | 1986-07-07 | 1990-12-01 | Inventio Ag | SYSTEM FOR REMOTE MANAGEMENT OF FACILITIES LIKE FORKLIFTS |
| JP2003104644A (en) * | 2001-10-01 | 2003-04-09 | Toshiba Elevator Co Ltd | Restoration support system for broken down elevator and monitor center |
| JP2003171071A (en) | 2001-12-04 | 2003-06-17 | Hitachi Building Systems Co Ltd | Failure restoration supporting device for elevator |
| JP2004133553A (en) * | 2002-10-08 | 2004-04-30 | Toshiba Corp | Diagnostic device for equipment |
| JP2006151529A (en) | 2004-11-25 | 2006-06-15 | Mitsubishi Electric Building Techno Service Co Ltd | Elevator maintenance work check system and elevator maintenance operator terminal device |
| JP2007153581A (en) * | 2005-12-07 | 2007-06-21 | Toshiba Elevator Co Ltd | Maintenance/inspection management system |
| JP2007161431A (en) * | 2005-12-14 | 2007-06-28 | Toshiba Elevator Co Ltd | Patrol schedule management system of maintenance worker |
| JP2011088711A (en) | 2009-10-22 | 2011-05-06 | Toshiba Elevator Co Ltd | Elevator maintenance-inspection device |
| JP5517288B2 (en) | 2009-11-11 | 2014-06-11 | 三菱電機ビルテクノサービス株式会社 | Elevator maintenance work management system |
| CN103588059B (en) * | 2013-11-13 | 2016-06-22 | 潍坊菱业电梯空调有限公司 | Elevator emergency based on call center and positioning service repaiies method and system |
| JP6447534B2 (en) | 2016-02-19 | 2019-01-09 | 三菱電機ビルテクノサービス株式会社 | Maintenance work management system |
-
2016
- 2016-04-26 CN CN201680084658.2A patent/CN109071161B/en active Active
- 2016-04-26 WO PCT/JP2016/062993 patent/WO2017187499A1/en active Application Filing
- 2016-04-26 KR KR1020187029674A patent/KR102036218B1/en active IP Right Grant
- 2016-04-26 CN CN202010002562.5A patent/CN111498634B/en active Active
- 2016-04-26 DE DE112016006796.8T patent/DE112016006796B4/en active Active
- 2016-04-26 JP JP2018513972A patent/JP6525366B2/en active Active
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP2000267726A (en) * | 1999-03-15 | 2000-09-29 | Mitsubishi Heavy Ind Ltd | Remote failure diagnosing system in machine facility |
| CN1674022A (en) * | 2004-03-24 | 2005-09-28 | 株式会社日立建筑*** | Apparatus for managing service working real result of elevator |
| CN1903689A (en) * | 2005-07-27 | 2007-01-31 | 株式会社日立建筑*** | Elevator working report forming method and its forming device |
| JP2008156091A (en) * | 2006-12-26 | 2008-07-10 | Toshiba Elevator Co Ltd | Substrate information management system of elevator |
| JP2010058887A (en) * | 2008-09-02 | 2010-03-18 | Toshiba Elevator Co Ltd | Control system for elevator control panel |
Cited By (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109071162A (en) * | 2016-05-10 | 2018-12-21 | 三菱电机株式会社 | Elevator long distance maintenance support system and elevator long distance maintenance support method |
| CN109071162B (en) * | 2016-05-10 | 2020-06-09 | 三菱电机株式会社 | Elevator remote maintenance support system and elevator remote maintenance support method |
| CN115315404A (en) * | 2020-03-18 | 2022-11-08 | 三菱电机楼宇解决方案株式会社 | Auxiliary system |
| CN111847164A (en) * | 2020-07-02 | 2020-10-30 | 广州广日电梯工业有限公司 | Method and system for monitoring fault recovery condition of elevator |
| CN111847164B (en) * | 2020-07-02 | 2022-01-14 | 广州广日电梯工业有限公司 | Method and system for monitoring fault recovery condition of elevator |
| CN117396423A (en) * | 2021-06-10 | 2024-01-12 | 三菱电机楼宇解决方案株式会社 | Elevator management system |
| CN117425611A (en) * | 2021-06-10 | 2024-01-19 | 三菱电机楼宇解决方案株式会社 | Elevator management system |
Also Published As
| Publication number | Publication date |
|---|---|
| JPWO2017187499A1 (en) | 2018-08-02 |
| CN109071161B (en) | 2020-05-22 |
| CN111498634A (en) | 2020-08-07 |
| DE112016006796B4 (en) | 2024-07-04 |
| KR20180122692A (en) | 2018-11-13 |
| WO2017187499A1 (en) | 2017-11-02 |
| KR102036218B1 (en) | 2019-10-24 |
| DE112016006796T5 (en) | 2019-01-24 |
| CN111498634B (en) | 2021-07-06 |
| JP6525366B2 (en) | 2019-06-05 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN109071161A (en) | Elevator long distance maintenance support system and elevator long distance maintenance support method | |
| CN109071162A (en) | Elevator long distance maintenance support system and elevator long distance maintenance support method | |
| CN109001649B (en) | Intelligent power supply diagnosis system and protection method | |
| US8401729B2 (en) | Diagnostic tool for repairing aircraft and method of using such a tool | |
| CN104765692B (en) | Method and apparatus for automatic test software | |
| AU2017201048B2 (en) | Systems and methods of increasing the efficiency and accuracy of a walk test in a fire alarm system | |
| CN105202704B (en) | Air conditioner fault information display method and device | |
| US20200143487A1 (en) | Plant assistance assessment system and plant assistance assessment method | |
| RU2667032C2 (en) | Information-search system and method | |
| CN102262402A (en) | A method and apparatus for providing industrial plant information | |
| CN105955798A (en) | Method, device and system for detecting abnormal state of virtual machine in cloud platform | |
| CN105866578A (en) | Airplane standard hanger management system detection method | |
| KR101591300B1 (en) | Apparatus and method for verification human factors of nuclear energy instrument | |
| KR20160072812A (en) | Case management linkage of updates, evidence, and triggers | |
| CN110488711B (en) | Mixing station detecting system | |
| CN110238878A (en) | Self checking method and device for robot | |
| CN107957928B (en) | A kind of operation of software synchronization tests and analyzes and troubleshooting methodology | |
| CN111919229A (en) | Operator selection system, operator selection method, operator selection computer, and program | |
| CN107765123A (en) | Detected rule update method and Electrical Safety monitoring system | |
| US6785623B2 (en) | Business to business electronic test monitoring information system | |
| CN104833882A (en) | Distributed remote automatic frequency converter fault diagnosis method | |
| JP6097894B1 (en) | Maintenance support device and maintenance support method | |
| Glover et al. | The use of prognostic health management for autonomous unmanned air systems | |
| CN111309591B (en) | Method and device for optimizing the testing of a system of an aircraft and aircraft | |
| JP6194129B2 (en) | Maintenance support device and maintenance support method |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| GR01 | Patent grant | ||
| GR01 | Patent grant |