CN109039676A - A kind of network fault diagnosis method, device and computer readable storage medium - Google Patents
A kind of network fault diagnosis method, device and computer readable storage medium Download PDFInfo
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- CN109039676A CN109039676A CN201710426703.4A CN201710426703A CN109039676A CN 109039676 A CN109039676 A CN 109039676A CN 201710426703 A CN201710426703 A CN 201710426703A CN 109039676 A CN109039676 A CN 109039676A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0677—Localisation of faults
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
- H04L41/5061—Network service management, e.g. ensuring proper service fulfilment according to agreements characterised by the interaction between service providers and their network customers, e.g. customer relationship management
- H04L41/5074—Handling of user complaints or trouble tickets
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L63/00—Network architectures or network communication protocols for network security
- H04L63/08—Network architectures or network communication protocols for network security for authentication of entities
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W12/00—Security arrangements; Authentication; Protecting privacy or anonymity
- H04W12/06—Authentication
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W24/00—Supervisory, monitoring or testing arrangements
- H04W24/04—Arrangements for maintaining operational condition
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Abstract
The embodiment of the invention provides a kind of network fault diagnosis method, device and computer readable storage mediums, which comprises receives the solicited message for obtaining network device identity；The network device identity is used for the corresponding network equipment of unique identification；Feedback network device identification；Based on the terminal log and the corresponding network device identity received, locating network fault.Network fault diagnosis efficiency and accuracy can be improved in the embodiment of the present invention.
Description
Technical field
The present invention relates to mobile communication technology field more particularly to a kind of network fault diagnosis methods, device and computer
Readable storage medium storing program for executing.
Background technique
Terminal, network etc. can be carried out a large amount of standardized test before listing, with solve to interconnect (IOT) and
Performance issue.Most problems are in the exposure of this stage and solve, but for the product listed, positioning is solved the problems, such as
Process becomes complicated very much.By taking terminal producer as an example, product optimization usually is carried out using two ways to the terminal listed:
1) customer complaint: when user find terminal there are problems that certain, such as do not have signal, can not surf the Internet, then thrown
It tells, Customer Service Department's goalkeeper's problem is transferred to research and development department and solves.Research and development department will go user's thing after informed consent at this time
It sends out place and carries out problem repetition；
2) the biggish terminal producer of the scale of construction can send several testers, carrying listed terminal Our Country Primary Cities into
Walking along the street is surveyed, oneself finds problem.
But the above method has the following disadvantages:
For the method that the scene in customer complaint carries out problem repetition, generally require to take a long time, but still may
Problem can not be reappeared；Even if having found problem, terminal producer is not aware that the specific network environment in this area, such as the factory of eNB
Family and version, the producer of MME and the producer and version of version and eMSC etc..Therefore, it is also difficult to further problem analysis.
Local telecom operators can be usually contacted in this case and carry out information announcing, but there are matching problem, efficiency is lower.
Summary of the invention
In view of this, an embodiment of the present invention is intended to provide a kind of network fault diagnosis method, device and computer-readable depositing
Network fault diagnosis efficiency and accuracy can be improved in storage media.
In order to achieve the above objectives, the technical solution of the embodiment of the present invention is achieved in that
The embodiment of the invention provides a kind of network fault diagnosis methods, this method comprises:
Receive the solicited message for obtaining network device identity；The network device identity is used for the corresponding net of unique identification
Network equipment；
Feedback network device identification；
Based on the terminal log and the corresponding network device identity received, locating network fault.
Optionally, before the feedback network device identification, this method further include:
The legitimacy of the solicited message transmitting terminal is authenticated, if legal, feeds back the network device identity.
Wherein, the mode of the feedback network device identification includes one or more of:
Pass through system broadcast message or radio resource control RRC signaling feedback；
It is fed back by Non-Access Stratum NAS signaling；
It is fed back by user face application layer messages.
Wherein, the legitimacy to the solicited message transmitting terminal authenticates, including one or more of mode:
When determining that the transmitting terminal is located at preset white list, then it is legal to authenticate；
Determine that the transmitting terminal sends the solicited message in the preset period, then it is legal to authenticate；
Determine that the transmitting terminal sends the solicited message in preset region, then it is legal to authenticate；
When determining that the transmitting terminal meets specified conditions, then it is legal to authenticate.
The embodiment of the invention also provides a kind of network fault diagnosis device, which includes: processor and for storing
The memory for the computer program that can be run on a processor,
Wherein, the step of processor is for executing the above method when running the computer program.
The embodiment of the invention also provides a kind of computer readable storage mediums, are stored thereon with computer program, the meter
The step of above method is realized when calculation machine program is executed by processor.
The embodiment of the invention also provides a kind of network fault diagnosis methods, this method comprises:
Send the solicited message for obtaining network device identity；The network device identity is used for the corresponding net of unique identification
Network equipment；
Receive network device identity；
Terminal log and the corresponding network device identity are sent, locating network fault is used for.
Optionally, before the transmission solicited message, this method further include:
There is network failure in determination.
Wherein, the solicited message includes at least:
The current location information of terminal, and the information of network device identity to be obtained.
Wherein, the solicited message further include:
The authentication information of terminal.
The embodiment of the invention also provides a kind of network fault diagnosis device, which includes: processor and for storing
The memory for the computer program that can be run on a processor,
Wherein, the step of processor is for executing the above method when running the computer program.
The embodiment of the invention also provides a kind of computer readable storage mediums, are stored thereon with computer program, the meter
The step of above method is realized when calculation machine program is executed by processor.
The embodiment of the invention also provides a kind of network fault diagnosis device, which includes:
First receiving module, for receiving the solicited message for obtaining network device identity；The network device identity, is used for
The corresponding network equipment of unique identification；
First sending module is used for feedback network device identification；
Fault location module, for positioning network based on the terminal log and the corresponding network device identity received
Failure.
Optionally, the device further include:
Authentication module is authenticated for the legitimacy to the solicited message transmitting terminal, if legal, described in notice
First sending module feeds back the network device identity.
The embodiment of the invention also provides a kind of network fault diagnosis device, which includes:
Second sending module, for sending the solicited message for obtaining network device identity；The network device identity, is used for
The corresponding network equipment of unique identification；Terminal log and the corresponding network device identity are sent, locating network fault is used for；
Second receiving module, for receiving network device identity.
Optionally, the device further include:
There is network failure for determination in fault determination module.
Network fault diagnosis method, device and computer readable storage medium provided in an embodiment of the present invention, network flank
Harvest takes the solicited message of network device identity；The network device identity is used for the corresponding network equipment of unique identification；Feedback
Network device identity；Based on the terminal log and the corresponding network device identity received, locating network fault.The present invention is real
The analysis of the mass data such as example combination terminal log and the corresponding network device identity is applied, quickly fault network can be carried out
Positioning guarantees communication quality, greatly improves user experience to improve the efficiency of fault recovery.
In addition, network side is guaranteeing network equipment information safety only to legal terminal feedback network device identification is authenticated
Under the premise of improve fault location ability.
Detailed description of the invention
Fig. 1 is network fault diagnosis method flow diagram one described in the embodiment of the present invention；
Fig. 2 is network fault diagnosis method flow diagram two described in the embodiment of the present invention；
Fig. 3 is network fault diagnosis method flow diagram three described in the embodiment of the present invention；
Fig. 4 is network fault diagnosis method flow diagram four described in the embodiment of the present invention；
Fig. 5 is network fault diagnosis apparatus structure schematic diagram one described in the embodiment of the present invention；
Fig. 6 is network fault diagnosis apparatus structure schematic diagram two described in the embodiment of the present invention；
Fig. 7 is network fault diagnosis apparatus structure schematic diagram three described in the embodiment of the present invention；
Fig. 8 is network fault diagnosis apparatus structure schematic diagram four described in the embodiment of the present invention；
Fig. 9 is network fault diagnosis method flow diagram five described in the embodiment of the present invention；
Figure 10 is INEI composition schematic diagram described in the embodiment of the present invention；
Figure 11 is that terminal described in the embodiment of the present invention obtains one schematic diagram of network equipment information mode；
Figure 12 is that terminal described in the embodiment of the present invention obtains two schematic diagram of network equipment information mode；
Figure 13 is that terminal described in the embodiment of the present invention obtains three schematic diagram of network equipment information mode.
Specific embodiment
Present invention is described with reference to the accompanying drawings and examples.
The embodiment of the invention provides a kind of network fault diagnosis methods, as shown in Figure 1, this method comprises:
Step 100: receiving the solicited message for obtaining network device identity；The network device identity is used for unique identification
The corresponding network equipment；
Step 102: feedback network device identification；
Step 104: based on the terminal log and the corresponding network device identity received, locating network fault.
The analysis of the mass data such as combination terminal log of the embodiment of the present invention and the corresponding network device identity, can be fast
Speed positions fault network, to improve the efficiency of fault recovery, guarantees communication quality, greatly improves user's body
It tests.
Here, the network device identity may be expressed as: international network devices ID (International Network
Equipment Identity, INEI), as shown in Figure 10, the INEI is by type assigned code (TAC) (Type Allocation
Code, TAC), sequence number (Serial Number, SNR), hardware version numbers (Hardware Version Number, HVN) and
Software version number (Software Version Number, SVN) composition.
In one embodiment, as shown in Fig. 2, before the feedback network device identification, this method further include:
Step 101: the legitimacy of the solicited message transmitting terminal is authenticated；If legal, the network is fed back
Device identification；Otherwise, terminate current process.
Network side is only to legal terminal feedback network device identification is authenticated, in the premise for guaranteeing network equipment information safety
Under improve fault location ability.
Network side of the embodiment of the present invention only to legal terminal feedback network device identification is authenticated, is guaranteeing network equipment letter
Fault location ability is improved under the premise of breath safety.
In the embodiment of the present invention, the mode of the feedback network device identification includes one or more of:
Pass through system broadcast message or radio resource control RRC signaling feedback；
It is fed back by Non-Access Stratum NAS signaling；
It is fed back by user face application layer messages.
In the embodiment of the present invention, the legitimacy to the solicited message transmitting terminal is authenticated, it may include with next
Kind or various ways:
When determining that the transmitting terminal is located at preset white list, then it is legal to authenticate；
Determine that the transmitting terminal sends the solicited message in the preset period, then it is legal to authenticate；
Determine that the transmitting terminal sends the solicited message in preset region, then it is legal to authenticate；
When determining that the transmitting terminal meets specified conditions, then it is legal to authenticate.
The embodiment of the invention also provides a kind of network fault diagnosis methods, as shown in figure 3, this method comprises:
Step 301: sending the solicited message for obtaining network device identity；The network device identity is used for unique identification
The corresponding network equipment；
Step 302: receiving network device identity；
Step 303: sending terminal log and the corresponding network device identity, be used for locating network fault.
In one embodiment, as shown in figure 4, before the transmission solicited message, this method further include:
Step 300: there is network failure in determination.
In the embodiment of the present invention, the solicited message is included at least:
The current location information of terminal (can be by cell ID, GPS, the expression of the information such as tracking area (TA)), and to be obtained
The information (INEI of one or more equipment in such as eNB, MME, eMSC and S-CSCF) of network device identity.
Optionally, the solicited message further include: the authentication information of terminal.
The embodiment of the invention also provides a kind of network fault diagnosis devices to have carried out for realizing above-described embodiment
Cross repeating no more for explanation.As used below, the group of the software and/or hardware of predetermined function may be implemented in term " module "
It closes.As shown in figure 5, the device includes:
First receiving module 501, for receiving the solicited message for obtaining network device identity；The network device identity,
For the corresponding network equipment of unique identification；
First sending module 502 is used for feedback network device identification；
Fault location module 503, for positioning net based on the terminal log and the corresponding network device identity received
Network failure.
The analysis of the mass data such as combination terminal log of the embodiment of the present invention and the corresponding network device identity, can be fast
Speed positions fault network, to improve the efficiency of fault recovery, guarantees communication quality, greatly improves user's body
It tests.
Here, the network device identity is represented by INEI, as shown in Figure 10, the INEI by TAC, SNR, HVN and
SVN composition.
In one embodiment, as shown in fig. 6, the device further include:
Authentication module 504 is authenticated for the legitimacy to the solicited message transmitting terminal, if legal, is notified
First sending module feeds back the network device identity.
Network side of the embodiment of the present invention only to legal terminal feedback network device identification is authenticated, is guaranteeing network equipment letter
Fault location ability is improved under the premise of breath safety.
In the embodiment of the present invention, the mode of the 502 feedback network device identification of the first sending module includes following one kind
Or it is a variety of:
Pass through system broadcast message or radio resource control RRC signaling feedback；
It is fed back by Non-Access Stratum NAS signaling；
It is fed back by user face application layer messages.
In the embodiment of the present invention, the authentication module 504 authenticates the legitimacy of the solicited message transmitting terminal, can
Including one or more of mode:
When determining that the transmitting terminal is located at preset white list, then it is legal to authenticate；
Determine that the transmitting terminal sends the solicited message in the preset period, then it is legal to authenticate；
Determine that the transmitting terminal sends the solicited message in preset region, then it is legal to authenticate；
When determining that the transmitting terminal meets specified conditions, then it is legal to authenticate.
The embodiment of the invention also provides a kind of network fault diagnosis devices, as shown in fig. 7, the device includes:
Second sending module 701, for sending the solicited message for obtaining network device identity；The network device identity,
For the corresponding network equipment of unique identification；Terminal log and the corresponding network device identity are sent, for positioning network
Failure；
Second receiving module 702, for receiving network device identity.
In one embodiment, as shown in figure 8, the device further include:
There is network failure for determination in fault determination module 703.
In the embodiment of the present invention, the solicited message is included at least:
The current location information of terminal (can be by cell ID, GPS, the expression of the information such as tracking area (TA)), and to be obtained
The information (INEI of one or more equipment in such as eNB, MME, eMSC and S-CSCF) of network device identity.
Optionally, the solicited message further include: the authentication information of terminal.
The embodiment of the invention also provides a kind of network fault diagnosis device, which includes: processor and for storing
The memory for the computer program that can be run on a processor,
Wherein, the processor is for executing when running the computer program:
Receive the solicited message for obtaining network device identity；The network device identity is used for the corresponding net of unique identification
Network equipment；
Feedback network device identification；
Based on the terminal log and the corresponding network device identity received, locating network fault.
When the processor is also used to run the computer program, execute:
The legitimacy of the solicited message transmitting terminal is authenticated, if legal, feeds back the network device identity.
When the processor is also used to run the computer program, one or more of is executed:
When determining that the transmitting terminal is located at preset white list, then it is legal to authenticate；
Determine that the transmitting terminal sends the solicited message in the preset period, then it is legal to authenticate；
Determine that the transmitting terminal sends the solicited message in preset region, then it is legal to authenticate；
When determining that the transmitting terminal meets specified conditions, then it is legal to authenticate.
The embodiment of the invention also provides a kind of network fault diagnosis device, which includes: processor and for storing
The memory for the computer program that can be run on a processor,
Wherein, the processor is for executing when running the computer program:
Send the solicited message for obtaining network device identity；The network device identity is used for the corresponding net of unique identification
Network equipment；
Receive network device identity；
Terminal log and the corresponding network device identity are sent, locating network fault is used for.
When the processor is also used to run the computer program, execute:
There is network failure in determination.
It should be understood that two kinds of network fault diagnosis devices provided by the above embodiment are carrying out network fault diagnosis
When, only with the division progress of above-mentioned each program module for example, can according to need in practical application and divide above-mentioned processing
With by different program module completions, i.e., the internal structure of device is divided into different program modules, to complete above description
All or part of processing.In addition, network fault diagnosis device provided by the above embodiment and network fault diagnosis method are real
It applies example and belongs to same design, specific implementation process is detailed in embodiment of the method, and which is not described herein again.
In the exemplary embodiment, the embodiment of the invention also provides a kind of computer readable storage medium, for example including
The memory of computer program, above-mentioned computer program can be executed by the processor of network fault diagnosis device, aforementioned to complete
Step described in method.Computer readable storage medium can be FRAM, ROM, PROM, EPROM, EEPROM, Flash Memory,
The memories such as magnetic surface storage, CD or CD-ROM；It is also possible to include the various of one of above-mentioned memory or any combination
Equipment, such as mobile phone, computer, tablet device, personal digital assistant.
A kind of computer readable storage medium, is stored thereon with computer program, which is run by processor
When, it executes:
Receive the solicited message for obtaining network device identity；The network device identity is used for the corresponding net of unique identification
Network equipment；
Feedback network device identification；
Based on the terminal log and the corresponding network device identity received, locating network fault.
When the computer program is run by processor, also execute:
The legitimacy of the solicited message transmitting terminal is authenticated, if legal, feeds back the network device identity.
When the computer program is run by processor, one or more of is also executed:
When determining that the transmitting terminal is located at preset white list, then it is legal to authenticate；
Determine that the transmitting terminal sends the solicited message in the preset period, then it is legal to authenticate；
Determine that the transmitting terminal sends the solicited message in preset region, then it is legal to authenticate；
When determining that the transmitting terminal meets specified conditions, then it is legal to authenticate.
Another computer readable storage medium, is stored thereon with computer program, which is transported by processor
When row, execute:
Send the solicited message for obtaining network device identity；The network device identity is used for the corresponding net of unique identification
Network equipment；
Receive network device identity；
Terminal log and the corresponding network device identity are sent, locating network fault is used for.
When the computer program is run by processor, also execute:
There is network failure in determination.
Below with reference to scene embodiment, present invention is described.
The present embodiment implementation method process is as shown in Figure 9, comprising:
Step 901: terminal breaks down；
Step 902: terminal issues the solicited message for obtaining INEI；
Step 903: network side judges terminal legality, if legal, thens follow the steps 904；Otherwise, terminate current stream
Journey；
Step 904: the corresponding INEI of network side feedback network equipment；
Step 905: being based on terminal log and corresponding INEI locating network fault.
Wherein, the INEI is made of several parts TAC, SNR, HVN, SVN, as shown in Figure 10；
The TAC indicates some networking products model of some producer, such as: certain macro station model of Huawei, Ericsson
Certain small-sized MME model, etc..TAC code should ensure that global unified distribution；
The SNR each of indicates under the model that specific equipment distributes an individual SNR；
The HVN indicates the hardware version of this equipment；
The SVN indicates the software version of this equipment.
It here, will be to problem if terminal can be quickly obtained network equipment information at that time in the environment of failure
Positioning solves to provide very big help.Terminal, which obtains INEI information, to pass through following three kinds of possible embodiments:
1) wireless side mode.Terminal can get the INEI of accessed network by the information exchange of wireless network level
Information can specifically pass through system broadcast message or wireless heterogeneous networks (RRC) signaling.As shown in figure 11.
2) core net mode.Such as it is interacted by Non-Access Stratum (NAS) signaling with core network element and obtains INEI information.Such as
Shown in Figure 12.
3) application server mode.Such as it is established by the application server of application layer and network side user on mobile phone
Connection obtains network INEI information.As shown in figure 13.
Three of the above obtains the mode of INEI information, no matter which kind of includes at least following information in solicited message:
1) the current position UE (can be by cell ID, GPS, the expression of the information such as tracking area (TA))；
2) network element for wishing the INEI obtained, such as eNB, MME's, eMSC's, the INEI of one or all in S-CSCF.
Optionally, the solicited message can also carried terminal authentication information, i.e., proof terminal itself have acquisition network side
The permission of INEI information.
Details due to obtaining network side element are related to security risk, it is therefore desirable to consider to carry out legitimacy to terminal
Verifying.Network operator can be by being screened and being authorized to terminal with lower angle:
Termination ID white list or blacklist are established, is authorized only for qualified equipment；
User ID white list or blacklist are established, is authorized only for qualified user；
It only opens and authorizes in the specific period；
Only specific region is opened and is authorized；
Authorization is only opened when meeting specified conditions (certain network failure such as occur).
Illustrate the method for fault diagnosis of the present invention below with reference to a specific example.
Step 1: certain terminal producer learns that occurring single-pass in communication process suddenly sometimes, then call drop is existing according to complaint
As, but information has no way of analyzing very little；
Step 2: " user experience plan " on producer's activated terminals triggers the activation record log of fraction terminal
(log) and the acquisition process of INEI；
Step 3: network operator is directed to the Termination ID of particular batch, and authorization is opened in special time period, specific region；
Such as: in Huawei's wireless network+Huawei's IMS network, resurgence wireless network+Huawei's IMS network, Huawei's wireless network+promise
Open authorization in base Asia IMS network, resurgence wireless network+4 kinds of Nokia's core net combination of network region.
Step 4: a few houres interior terminal producer obtains 30,000 many cases by terminal and shows speech communication log and INEI data, into
Be found only at after row big data analysis switching target small area be in emerging base station, and version be v602 when just will appear phone-break show
As；
Step 5: it is in the contact it is emerging carefully analyzed, failure problems solve.
The embodiment of the present invention can quickly position fault network, to improve the efficiency of fault recovery, guarantee logical
Believe quality, greatly improves user experience.
In addition, due to can be by terminal in a wide range of interior acquisition mass data, so that big data analysis+machine learning is fixed
Position being possibly realized property of problem, therefore improve the speed of problem diagnosis.
It should be understood by those skilled in the art that, the embodiment of the present invention can provide as method, system or computer program
Product.Therefore, the shape of hardware embodiment, software implementation or embodiment combining software and hardware aspects can be used in the present invention
Formula.Moreover, the present invention, which can be used, can use storage in the computer that one or more wherein includes computer usable program code
The form for the computer program product implemented on medium (including but not limited to magnetic disk storage and optical memory etc.).
The present invention be referring to according to the method for the embodiment of the present invention, the process of equipment (system) and computer program product
Figure and/or block diagram describe.It should be understood that every one stream in flowchart and/or the block diagram can be realized by computer program instructions
The combination of process and/or box in journey and/or box and flowchart and/or the block diagram.It can provide these computer programs
Instruct the processor of general purpose computer, special purpose computer, Embedded Processor or other programmable data processing devices to produce
A raw machine, so that being generated by the instruction that computer or the processor of other programmable data processing devices execute for real
The device for the function of being specified in present one or more flows of the flowchart and/or one or more blocks of the block diagram.
These computer program instructions, which may also be stored in, is able to guide computer or other programmable data processing devices with spy
Determine in the computer-readable memory that mode works, so that it includes referring to that instruction stored in the computer readable memory, which generates,
Enable the manufacture of device, the command device realize in one box of one or more flows of the flowchart and/or block diagram or
The function of being specified in multiple boxes.
These computer program instructions also can be loaded onto a computer or other programmable data processing device, so that counting
Series of operation steps are executed on calculation machine or other programmable devices to generate computer implemented processing, thus in computer or
The instruction executed on other programmable devices is provided for realizing in one or more flows of the flowchart and/or block diagram one
The step of function of being specified in a box or multiple boxes.
The foregoing is only a preferred embodiment of the present invention, is not intended to limit the scope of the present invention.
Claims (16)
1. a kind of network fault diagnosis method, which is characterized in that this method comprises:
Receive the solicited message for obtaining network device identity；The network device identity is set for the corresponding network of unique identification
It is standby；
Feedback network device identification；
Based on the terminal log and the corresponding network device identity received, locating network fault.
2. the method according to claim 1, wherein this method is also wrapped before the feedback network device identification
It includes:
The legitimacy of the solicited message transmitting terminal is authenticated, if legal, feeds back the network device identity.
3. the method according to claim 1, wherein the mode of the feedback network device identification includes with next
Kind is a variety of:
Pass through system broadcast message or radio resource control RRC signaling feedback；
It is fed back by Non-Access Stratum NAS signaling；
It is fed back by user face application layer messages.
4. according to the method described in claim 2, it is characterized in that, the legitimacy to the solicited message transmitting terminal carries out
Authentication, including one or more of mode:
When determining that the transmitting terminal is located at preset white list, then it is legal to authenticate；
Determine that the transmitting terminal sends the solicited message in the preset period, then it is legal to authenticate；
Determine that the transmitting terminal sends the solicited message in preset region, then it is legal to authenticate；
When determining that the transmitting terminal meets specified conditions, then it is legal to authenticate.
5. a kind of network fault diagnosis method, which is characterized in that this method comprises:
Send the solicited message for obtaining network device identity；The network device identity is set for the corresponding network of unique identification
It is standby；
Receive network device identity；
Terminal log and the corresponding network device identity are sent, locating network fault is used for.
6. according to the method described in claim 5, it is characterized in that, before the transmission solicited message, this method further include:
There is network failure in determination.
7. according to the method described in claim 5, it is characterized in that, the solicited message includes at least:
The current location information of terminal, and the information of network device identity to be obtained.
8. the method according to the description of claim 7 is characterized in that the solicited message further include:
The authentication information of terminal.
9. a kind of network fault diagnosis device, which is characterized in that the device includes:
First receiving module, for receiving the solicited message for obtaining network device identity；The network device identity, for unique
Identify the corresponding network equipment；
First sending module is used for feedback network device identification；
Fault location module, for based on the terminal log and the corresponding network device identity received, locating network fault.
10. device according to claim 9, which is characterized in that the device further include:
Authentication module is authenticated for the legitimacy to the solicited message transmitting terminal, if legal, notifies described first
Sending module feeds back the network device identity.
11. a kind of network fault diagnosis device, which is characterized in that the device includes:
Second sending module, for sending the solicited message for obtaining network device identity；The network device identity, for unique
Identify the corresponding network equipment；Terminal log and the corresponding network device identity are sent, locating network fault is used for；
Second receiving module, for receiving network device identity.
12. device according to claim 11, which is characterized in that the device further include:
There is network failure for determination in fault determination module.
13. a kind of network fault diagnosis device, which is characterized in that the device includes: processor and can handle for storing
The memory of the computer program run on device,
Wherein, the processor is for when running the computer program, perform claim to require the step of one of 1 to 4 the method
Suddenly.
14. a kind of network fault diagnosis device, which is characterized in that the device includes: processor and can handle for storing
The memory of the computer program run on device,
Wherein, the processor is for when running the computer program, perform claim to require the step of one of 5 to 8 the methods
Suddenly.
15. a kind of computer readable storage medium, is stored thereon with computer program, which is characterized in that the computer program quilt
The step of one of Claims 1-4 the method is realized when processor executes.
16. a kind of computer readable storage medium, is stored thereon with computer program, which is characterized in that the computer program quilt
The step of one of claim 5 to 8 the method is realized when processor executes.
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