CN108491948A - A method of it is had dinner by the reservation of third-party platform quick-searching dining room - Google Patents
A method of it is had dinner by the reservation of third-party platform quick-searching dining room Download PDFInfo
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Abstract
A method of it is had dinner by the reservation of third-party platform quick-searching dining room, it is related to technical field of catering, solve existing dining room appointment mode is single, cannot make full use of seats in a restaurant resource and lack supervision and tied mechanism, it is the problems such as providing unreal data of more attracting customers restaurant inevitably occur, including platform service end, user terminal and restaurant service end, platform service end includes data management module, order management module and Prestige Management module；The user terminal includes platform display module, order generation module, executes confirm an order module and dining room evaluation module；Restaurant service end includes order reception and processing module, order feedback module and user's evaluation module；The method of having dinner of the present invention, when eating peak, using appointment and queuing mode at times, eater can understand the flow of the people of target dining room each period and be lined up situation in advance, it selects the relatively reasonable period to have dinner according to own situation in advance, queuing is avoided to waste time.
Description
Technical field
The present invention relates to technical field of catering, and in particular to a kind of high efficiency dining in restaurant meal ordering system.
Background technology
Currently, the general behavior pattern of conventional eater to dining in restaurant is as follows：
1, eater selects dining room；
2, eater reaches dining room, directly has dinner into shop if people is few, if people needs to wait in line more；
3, into selecting seat behind dining room；
4, it looks for waiter to order by menu, sees menu, there is suitable vegetable to have dinner, continually looked for without the departure of suitable vegetable；
5, waiter registers vegetable, and put vegetable is checked with customer；
6, kitchen prepares vegetable after waiter's notice, and eater serves in dining table waiting；
7, waiter serves after dish is carried out in rear kitchen, and eater has dinner；
8, checkout departure.
This mode of having dinner has the following problems：
1, eater's selection is to see whether menu vegetable accords with to suit one's own taste, but see dish mostly in which dining in restaurant
Product can only be to seeing in shop, it has not been convenient to.
2, before eater reaches dining room, dining in restaurant number and waiting number cannot be predicted how much.If can predict can subtract
Less or avoid being lined up the case where wasting time.
3, it after eater to dining room, if it is more to encounter people, needs to wait in line, or need to reselect dining room, cause
It wastes time.
4, eater sees that menu selection vegetable is ordered dishes to meal, this process needs to consume eater and Restaurant Operation person both sides
Time.
5, eater waits for dining room point and serving after the meal, needs to wait for, waste time.Eater is waiting for a long time, dining room
The rockover rate of operator will reduce, the low Operating profit profit margin that can influence dining room of rockover rate.If eater has arrived dining room
It just serves, you can reduce to wait for that dining room seats in a restaurant utilization rate (rockover rate) can be improved again.
6, eater's flow of having dinner is waiting for a long time, also influences other eaters and has dinner.
7, eater waits in line elapsed time, elapsed time of ordering, and elapsed time of serving, China is waited to arrive dining in restaurant people
Member is numerous, and above-mentioned tradition is ordered cafeteria mode inefficiency, wastes social resources.
8, traditional eater gives an oral account the pattern that waiter records of ordering and be easy to cause misregistration, influences experience of having dinner.
At present eater if it is desired to subscribe seats in a restaurant, usually by way of call ahead make a reservation for, though this mode
It is so convenient, but there are still many disadvantages.It is specific as follows：
1, eater makes a phone call to subscribe because cannot see that menu, can only subscribe position, generally can not be vegetable point
It is good；
2, because not to the person's of making a reservation credit rating system, dining room has no way of finding out about it to the prestige for the person of making a reservation, if
Meal person is not easy to cause damages to dining room；
3, because not to the person's of making a reservation credit rating system, even if the person of making a reservation does not go to cause damage to dining room after making a reservation
It loses, nor affects on the person of making a reservation and make a reservation next time, be unfavorable for that the person of making a reservation is supervised to abide by prestige in this way.
4, after the person of making a reservation subscribes seats in a restaurant, when to shop, if about reserved seats in a restaurant is not pressed in dining room, the person of making a reservation does not have yet
Evaluation platform constrains dining room.
5, in addition, in dining peak period, dining room does not receive usually to preengage seats in a restaurant, and eater can only be lined up to scene behind shop.
With the development and improvement of living standard of catering trade, online booking is had dinner also to be occurred therewith, such as Shen Qing Publication
Number for 107423968 A of CN Chinese patent disclosed in a kind of internet meal ordering system, but the program just for specific one eat
The online service of ordering in the Room, is unfavorable for user and is selected between multiple dining rooms.
For another example application publication number be the predetermined method of ordering in a kind of dining room disclosed in the Chinese patent of 107766955 A of CN and
Its system, scheme is to show the information in a certain all dining rooms in area in a shared platform, for the pre- timing reference of diner.But
It is by the study found that the program has the following problems：
1, data reliability problem, the program are provided with shared platform, and the information in each restaurant is existed by shared platform
Publicity is shared on platform, and problem is that the data real reliability in the shared platform lacks and ensures.In this scenario, it shares flat
The information shown on platform is unilaterally voluntarily to be uploaded to share by restaurant side, lacks supervision and tied mechanism, restaurant inevitably occur is
Attract customers provides unreal data more, and the data of beautification even have the possibility faked.
2, the shared compatibling problem of data queued, in this scenario, each restaurant is voluntarily equipped with queuing system, then will row
Team's data upload shares to platform, due to the programming mode of each restaurant queuing system, program version, data-interface, is lined up rule
Then, method of salary distribution logic in seats in a restaurant is difficult to unified and standard, so data sharing difficulty is big, is unfavorable for the simply clear selection of user.
3, the operability problems of queueing form, appointment and queuing be different from be lined up to shop, each appointment and queuing person to shop when
Between it is different, provided so the customer of different time to shop is simply lined up in same system and is unfavorable for efficiently using dining room seats in a restaurant
Source, dining room are difficult to reasonable distribution passenger flow, give full play to dining room capacity.
4, appointment mode Single-issue, the program use advance money on a contract mode, if feeling that restaurant is practical after user to shop
Situation and system show that situation is not inconsistent, and return deposit and easily cause contradiction.
5, preordering method problem, in the program, user can make a reservation for accurate seat in advance, i.e., with cinema in line selection seat mode
It is identical, but restaurant is different from cinema, and diner's randomness of having a meal is strong, is not branch time, and user's amount of flow is big, seats in a restaurant variation speed
Degree is fast, especially eat peak when, user is made a reservation in a manner of specified specific location in the program, is unfavorable for making full use of
Seats in a restaurant resource, while restaurant workers need to safeguard predetermined seats in a restaurant, avoid seats in a restaurant from subscribing to shop this period
It is occupied by others, this workload is too big, and especially when flow of the people is big, to avoid this problem, restaurant may refuse
It is predetermined absolutely.
Invention content
The present invention is to solve the above-mentioned problems of the prior art, provides one kind by third-party platform quick-searching dining room
Preengage the method having dinner.
A method of by third-party platform quick-searching dining room reservation have dinner, including platform service end, user terminal and
Restaurant service end, the platform service end include data management module, order management module and Prestige Management module；The user
End includes platform display module, order generation module, executes confirm an order module and dining room evaluation module；The restaurant service end
Including order reception and processing module, order feedback module and user's evaluation module；
The data management module at the platform service end stores the relevant information for acquiring each dining room；User terminal is put down
The information of platform display module display data management module storage；The information in each dining room that user shows according to platform display module,
The selection and generation of order are carried out using order generation module, the order information of generation is sent to order management module；
Order management module receives the order that user terminal is sent, and while order information is stored in data management module
It is sent to the order reception and processing module at restaurant service end, the order feedback module is back to use by order management module
The execution at family end confirms an order module, while order management module prompt user terminal confirms to execute and confirms an order, and user executes true
After recognizing order, order management module executes the information to confirm an order to the transmission of the order reception and processing module at restaurant service end；
User is evaluated by user's evaluation module in restaurant service end, and user terminal evaluates mould by the dining room of user terminal
Block evaluates dining room, and the evaluation information of both sides is stored by the Prestige Management module at platform service end.
Beneficial effects of the present invention：
1, people can be improved to the efficiency of having dinner of dining in restaurant in the present invention, reduce and wait for, avoid wasting time, improve society
Efficiency.
2, the data real reliability higher that user terminal is shown in the solution of the present invention, the data are third party and meal
Shop acquires jointly, common maintenance management, there is the endorsement of third party's prestige.There is bi-directional tracking to evaluate tied mechanism, data also can be improved
Authenticity.Service process has third party to track and record and store, and can reduce dispute to a certain extent, improves both sides and goes in reservation
It for self-discipline in the process, while also allowing for going wrong or the fair and just processing of when dispute, is more advantageous to protection common interest.
3, when eating peak, the present invention is using appointment and queuing mode, eater can understand target dining room in advance at times
The flow of the people and queuing situation of each period, can shift to an earlier date and select the relatively reasonable period to have dinner according to own situation, the row of avoiding
Team wastes time.Dining room side also can rational allocation passenger flow, preferably play capacity.
4, present invention introduces when eater subscribes by the credit rating system and dining room about having dinner by the letter for about providing service
With appraisement system, be conducive to establish positive incentive mechanism, constrain both sides' behavior, it is that eater's reserved location causes to damage to reduce dining room
The risk of mistake, while dining room can also be promoted to improve service quality.
5, after introducing two-way credit rating system, diner's appointment mode is more flexible, can be preengage with cash, can also prestige
Reservation, to improve user service experience.
6, in the solution of the present invention, eater can in advance be ordered dishes by intelligent terminal, is solved eater and is ordered dishes in dining room
The problem of wasting time.
7, in the solution of the present invention, eater can have dinner after completing to make a reservation for shop, solve traditional mode eater's point
It needs to wait for the problem of serving after complete dish, can directly serve dining to shop, that is, diner is facilitated to improve again.
8, intelligent terminal confirms vegetable, avoids ordering wrong dish.
Description of the drawings
Fig. 1 is a kind of principle frame of method being had dinner by the reservation of third-party platform quick-searching dining room of the present invention
Figure.
Specific implementation mode
Specific implementation mode one, embodiment is described with reference to Fig. 1, a kind of pre- by third-party platform quick-searching dining room
The method about having dinner, including platform service end (third-party service platform) includes platform service end, user terminal and restaurant service end,
The platform service end includes data management module, order management module and Prestige Management module；The user terminal includes platform
Display module, executes confirm an order module and dining room evaluation module at order generation module；The restaurant service end includes that order connects
Receipts and processing module, order feedback module and user's evaluation module；
The data management module at the platform service end stores the relevant information for acquiring each dining room；User terminal is put down
The information of platform display module display data management module storage；The information in each dining room that user shows according to platform display module,
The selection and generation of order are carried out using order generation module, the order information of generation is sent to order management module；
Order management module receives the order that user terminal is sent, and while order information is stored in data management module
It is sent to the order reception and processing module at restaurant service end, the order feedback module is back to use by order management module
The execution at family end confirms an order module, while order management module prompt user terminal confirms to execute and confirms an order, and user executes true
After recognizing order, order management module executes the information to confirm an order to the transmission of the order reception and processing module at restaurant service end；
User is evaluated by user's evaluation module in restaurant service end, and user terminal evaluates mould by the dining room of user terminal
Block evaluates dining room, and the evaluation information of both sides is stored by the Prestige Management module at platform service end.
In present embodiment, the relevant information that the data management module at the platform service end acquires each dining room includes：Meal
Room title, place, phone, inside and outside dining room photo and vegetable is detailed, dining room at a distance from user (positioning and map support) and
Vegetable supply situation, to the quantity (only display can use seats in a restaurant quantity, not show specific vacant seats in a restaurant position) of seats in a restaurant can be used in real time,
Previous user's evaluation, eating surroundings displaying etc. in dining room.
In present embodiment, the platform service end further includes the video playback module selected for user terminal, described to regard
Frequency playing module is shown by platform display module；The video playback module is for providing the meal for having selected to have dinner for eater
Room ambient video and kitchen video information.
In present embodiment, restaurant service end further includes queue module, and the order reception is flat in reception with processing module
After the order management module of platform server-side sends user's order information, queuing setting is carried out to the order information of user, and will row
The information of team is sent to user terminal, and user terminal determines whether to execute according to the queueing message of reception to confirm an order.On dining peak
When needing to be lined up, the queue module at the restaurant service end provides appointment and queuing clothes to the user in such a way that time segment is lined up
Business, the queue module can provide the queueing message of day part to user terminal, set half an hour as an interval period, between each
It is shown in user terminal every the queuing situation of period, user can select according to the queuing situation and demand of day part.
After acknowledgement of orders, user terminal carries out true after the order information for receiving service platform end feedback in user terminal
Fixed or selection proposes modification (needing to beam back dining room Ordering Module recycling through service platform end when modification).User confirms
After order, acknowledgement of orders information back to platform service end, platform service end informs that dining room end is carried out service and prepared.
In present embodiment, user terminal further includes being lined up display module and being lined up adjustment module, is ordered when user's execution confirms
Dan Hou shows that selection is had dinner the period according to the queuing of queue module, and when user cannot have dinner on time, mould is adjusted by queuing
Block have dinner the adjustment of period, the adjustment for the period that do not carry out such as having dinner and cannot have dinner on time, then passes through restaurant service end
Order feedback module feedback the information that requeues.
User terminal further includes that more people order module for for the different multiple eaters of taste, is ordered module by more people
Each dish information of oneself of selection, and the identical time for eating meals of corresponding selection, the table number in place and corresponding dining room or room number letter
Breath；User terminal further includes that more people order module, and more people eater that module is additionally operable to order for first that orders provides and builds
The function of group invites the other eaters simultaneously having dinner by first eater to order, realizes more people while conferring
The function of ordering, and can invitation service end contact staff carry out information consultation.
The user terminal further includes settlement module, and the settlement module is used for being ordered with postprandial user and restaurant service end
Single reception and processing module are settled accounts, and restaurant service end receives after confirming payment.User terminal further includes the setting departure time
Function, in user's just postprandial departure time departure by setting, which is recorded by the Prestige Management module at platform service end.
In present embodiment, user terminal is after confirming an order, and by predetermined set module, progress cash is predetermined or credit is pre-
Fixed selection is settled accounts by settlement module after a meal if selecting credit predetermined.
The method having dinner is preengage by third-party platform quick-searching dining room described in present embodiment, end is taken from dining room
There are following advantages for angle：By the Prestige Management module of third platform, credit appraisal is recorded to user terminal and dining room end, there is letter
It is referred to record, reduces restaurant loss, creditable bad user can require cash order；Method described in present embodiment can
It helps dining room to be linked up in advance with user terminal, distributes passenger flow in advance, ensure that seats in a restaurant utilization rate improves, profitability improves, and uses simultaneously
Family dining experience improves, and saves user time, and social resources utilization rate is high；Believed by being arranged in method described in present embodiment
With scheduled selection, check-out time is saved, realizes that a bond account improves the clothes in dining room by the way that the departure time is set in advance
Business efficiency, by setting queue module at restaurant service end, user terminal knows having dinner for dining room in real time according to display module is lined up
Information understands dining room dynamic, user is helped preferably to carry out dining room selection.
Claims (10)
1. a kind of preengaging the method having dinner, including platform service end, user terminal and meal by third-party platform quick-searching dining room
Room server-side, it is characterized in that；
The platform service end includes data management module, order management module and Prestige Management module；
The user terminal includes platform display module, order generation module, executes confirm an order module and dining room evaluation module；
The restaurant service end includes order reception and processing module, order feedback module and user's evaluation module；
The data management module at the platform service end stores the relevant information for acquiring each dining room；The platform exhibition of user terminal
Show the information of modules exhibit data management module storage；The information in each dining room that user shows according to platform display module uses
Order generation module carries out the selection and generation of order, and the order information of generation is sent to order management module；
Order management module receives the order that user terminal is sent, and order information is stored in data management module while transmits
To the order reception and processing module at restaurant service end, order reaches order by treated for the order reception and processing module
Feedback module, the order feedback module, which leads to order management module information is reached to the execution of user terminal, to confirm an order module, together
When order management module prompt user terminal confirm to execute and confirm an order, user executes confirm an order after, order management module is to meal
Order reception and the processing module transmission of Room server-side execute the information to confirm an order；
User is evaluated by user's evaluation module in restaurant service end, the dining room evaluation module pair that user terminal passes through user terminal
Dining room is evaluated, and the evaluation information of both sides is stored by the Prestige Management module at platform service end.
2. a kind of method being had dinner by the reservation of third-party platform quick-searching dining room according to claim 1, feature
It is；The relevant information that the data management module at the platform service end acquires each dining room includes：Dining room title, place, phone,
Photo inside and outside dining room, vegetable be detailed, dining room is at a distance from user, vegetable supply situation and available seats in a restaurant quantity situation.
3. a kind of method being had dinner by the reservation of third-party platform quick-searching dining room according to claim 1, feature
It is；Restaurant service end further includes queue module, the order pipe of the order reception and processing module in receiving platform server-side
After managing module transmission user's order information, queuing setting is carried out to the order information of user, and the information of queuing is passed through into order
Feedback module is sent to user terminal, and user terminal determines whether to execute according to the queueing message of reception to confirm an order.
4. a kind of method being had dinner by the reservation of third-party platform quick-searching dining room according to claim 4, feature
It is；When peak of eating needs to be lined up, the queue module at the restaurant service end is in such a way that time segment is lined up for user
Appointment and queuing service is provided, the queue module can provide the queueing message of day part to user terminal, set half an hour as one
The queuing situation of interval period, each interval period shows that user can be according to the queuing situation of day part and oneself in user terminal
Demand carries out selection and is lined up the period.
5. a kind of method being had dinner by the reservation of third-party platform quick-searching dining room according to claim 1, feature
It is；The order information that the order generation module of the user terminal generates includes the vegetable of user's selection, the people that user has dinner
The queuing period that number, user's reservation to the time in shop or user select.
6. a kind of method being had dinner by the reservation of third-party platform quick-searching dining room according to claim 1, feature
It is；User terminal further includes being lined up display module and being lined up adjustment module, after user, which executes, to confirm an order, according to queue module
Queuing show that selection is had dinner the period, when user cannot have dinner on time, module is adjusted by queuing and have dinner the tune of period
It is whole, it the adjustment for the period that such as do not carry out having dinner and cannot have dinner on time, then pass through the order feedback module at restaurant service end and feed back
The information that requeues.
7. a kind of method being had dinner by the reservation of third-party platform quick-searching dining room according to claim 1, feature
It is；User terminal further includes that more people order module for for the different multiple eaters of taste, is ordered module choosing by more people
Select each dish information of oneself, and the table number or room number information of the identical time for eating meals of corresponding selection, place and corresponding dining room；
More people eater that module is additionally operable to order for first that orders provides the function of building group, is ordered by first
Eater invites the other eaters simultaneously having dinner, and realizes more people while the function that deliberation is ordered, and can invitation service end
Contact staff carry out information consultation.
8. a kind of method being had dinner by the reservation of third-party platform quick-searching dining room according to claim 1, feature
It is；The user terminal further includes settlement module, and the settlement module is used for the order with postprandial user and restaurant service end
It receives and processing module is settled accounts, restaurant service end receives after confirming payment.
9. a kind of method being had dinner by the reservation of third-party platform quick-searching dining room according to claim 1, feature
It is；User terminal further includes the function of setting the departure time, and in user's just postprandial departure time departure by setting, the information is logical
Cross the Prestige Management module record at platform service end.
10. a kind of method being had dinner by the reservation of third-party platform quick-searching dining room according to claim 1, feature
It is；User terminal is after confirming an order, and by predetermined set module, progress cash makes a reservation for or the scheduled selection of credit, if choosing
It is predetermined with credit, then it is settled accounts after a meal in dining room cash settlement or by settlement module.
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Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN110555621A (en) * | 2019-09-09 | 2019-12-10 | 郑植 | Consumption market supervision informatization system |
| CN110627010A (en) * | 2019-09-18 | 2019-12-31 | 重庆爱车联信息技术有限公司 | User classification guiding system and method for gas station |
| CN114333136A (en) * | 2022-01-12 | 2022-04-12 | 西安航空学院 | Smart campus restaurant dining guidance system and method for coping with infectious diseases |
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| CN103246720A (en) * | 2013-04-28 | 2013-08-14 | 西安交通大学 | Mobile terminal based restaurant recommending and ordering method |
| CN103617580A (en) * | 2013-11-01 | 2014-03-05 | 安徽味唯网络科技有限公司 | Personalized food-ordering system |
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| CN105701740A (en) * | 2016-03-25 | 2016-06-22 | 吴江 | Service ordering method and service ordering platform |
| CN107766955A (en) * | 2017-09-04 | 2018-03-06 | 合肥龙图腾信息技术有限公司 | A kind of predetermined method of ordering in dining room and its system |
| CN107622456A (en) * | 2017-09-26 | 2018-01-23 | 安徽网网络科技有限公司 | Booking and make a reservation management system and its application method based on mobile terminal |
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| CN110555621A (en) * | 2019-09-09 | 2019-12-10 | 郑植 | Consumption market supervision informatization system |
| CN110627010A (en) * | 2019-09-18 | 2019-12-31 | 重庆爱车联信息技术有限公司 | User classification guiding system and method for gas station |
| CN114333136A (en) * | 2022-01-12 | 2022-04-12 | 西安航空学院 | Smart campus restaurant dining guidance system and method for coping with infectious diseases |
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