CN110210999A

CN110210999A - Catering information processing method, apparatus and system

Info

Publication number: CN110210999A
Application number: CN201810167338.4A
Authority: CN
Inventors: 陈舒婷
Original assignee: Alibaba Group Holding Ltd
Current assignee: Alibaba Group Holding Ltd
Priority date: 2018-02-28
Filing date: 2018-02-28
Publication date: 2019-09-06

Abstract

The embodiment of the present application discloses catering information processing method, apparatus and system, wherein the system comprises: information gathering subsystem carries out information collection to the target table for having user to take one's seat in the dining area for being deployed in the dining area in dining room；The server, for the information collection according to the information gathering subsystem as a result, determining the corresponding vegetable correlation circumstance information of target table, and carry out user emotion to the target table according to the vegetable correlation circumstance information and estimate.By the embodiment of the present application, the communication cost between user and waiter can be saved.

Description

Catering information processing method, apparatus and system

Technical field

This application involves catering information processing technology fields, more particularly to catering information processing method, apparatus and system.

Background technique

While catering industry high speed development, cost of raw material raising, labor cost promotion, rent cost increase, The various problems such as managerial talent's scarcity, cost control difficulty are increasingly prominent, and traditional management, management mode meet with sternness and choose War.How to be turned from traditional " extensive style, ambiguity type, empirical formula operation " to " fining, procedure, appropriate scale of operation " rapidly Type becomes entire catering industry and needs the problem of facing.Then, food management system just comes into being, which is service Daily management in restaurant, in order to meet hotel industry development, scientific management restaurant management, the management system improved efficiency lead to Can often help catering trade to improve service quality, working efficiency, preparation examination employee performance, grasp consumer information, in time Coordination Treatment shortage of goods situation, etc..

For example, the function that existing food management system is capable of providing normally only solves papery also than relatively limited The human problems of the problem of workflow or part of standards, for example, menu updating, barcode scanning places an order, and send single to rear kitchen, supply The relationship safeguard of chain, the maintenance etc. of shopping list.But for user kernel concern table selection, vegetable selection, when on The service quality problems such as dish, it is most of there is still a need for dependent on the communication between waiter, it links up cost and is unable to get effectively Control, meanwhile, but also restaurant service quality depends critically upon the quantity of waiter, personal quality etc. factor.

Therefore, the service quality that dining room how is further promoted by food management system, reduces interpersonal ditch Logical cost, becomes the technical issues of needing those skilled in the art to solve.

Summary of the invention

This application provides catering information processing methods, apparatus and system, can save the ditch between user and waiter Logical cost, reduces the dependence to waiter's ability and quality, promotes the service efficiency of dining room on the whole.

This application provides following schemes:

A kind of catering information processing system, comprising:

Information gathering subsystem, for being deployed in the dining area in dining room, to the target for thering is user to take one's seat in the dining area Table carries out information collection；

The server, for the information collection according to the information gathering subsystem as a result, determining that target table is corresponding Vegetable correlation circumstance information, and according to the vegetable correlation circumstance information to the target table carry out user emotion estimate.

A kind of catering information processing method, comprising:

According to the information gathering subsystem for being deployed in dining room dining area, obtain to the mesh for thering is user to take one's seat in the dining area Mark the information collection result of table；

According to the information collection as a result, determining the corresponding vegetable correlation circumstance information of the target table；

User emotion is carried out to the target table according to the vegetable correlation circumstance information to estimate.

A kind of catering information providing method, comprising:

The identification information and associated user emotion for receiving the target table of server push estimate information, wherein institute Stating user emotion and estimating information is determined according to the associated vegetable correlation circumstance information of the target table；

According to the identification information of the target table and associated user emotion estimate information provide prompt information, with In prompt, corresponding waiter pacifies the user of the target table, or accelerates to target table association vegetable Production progress.

A kind of catering information reservation processing method, comprising:

Receive the request that table reservation is carried out to specified dining room submitted by the first client；

The state letter of the table three-dimensional layout information and each table in the dining room in corresponding subscription time section is provided Breath；

Reservation order is generated according to table selection result and associated subscription time segment information.

A kind of catering information reservation processing method, comprising:

The first option of operation for carrying out table reservation is provided；

After receiving table reserve requests by first option of operation, the table three-dimensional layout letter in corresponding dining room is shown The status information of breath and each table in corresponding subscription time section；

Table selection result information is submitted to server, for generating reservation order.

A kind of catering information recommended method, comprising:

The associated dish information database in dining room is provided, preserves the associated label information of vegetable, institute in the database Stating label information includes the dining occasion information and/or taste information that each vegetable is suitble to；

The request of ordering for receiving the submission of the first client, carries dining occasion information in the request and/or taste is inclined Good information；

According at least to the dining occasion and/or taste preference information and the corresponding label information of each vegetable, mention For recommendation information of ordering.

A kind of catering information recommended method, comprising:

Offer is ordered interface, and provide in the interface for select to eat occasion and/or taste preference information the One option of operation；

After receiving dining occasion and/or taste preference information by first option of operation, recommendation of ordering is provided Breath, the recommendation information of ordering is according at least to the dining occasion and/or taste preference information and the corresponding mark of each vegetable Sign what information determined.

A kind of catering information processing unit, comprising:

Information collection result obtaining unit, for according to the information gathering subsystem for being deployed in dining room dining area, acquisition pair The information collection result for the target table for thering is user to take one's seat in the dining area；

Vegetable correlation circumstance information determination unit is used for according to the information collection as a result, determining the target table pair The vegetable correlation circumstance information answered；

Mood estimates unit, pre- for carrying out user emotion to the target table according to the vegetable correlation circumstance information Estimate.

A kind of catering information offer device, comprising:

Mood estimates information receiving unit, for receiving the identification information of the target table of server push and associated User emotion estimates information, wherein the user emotion, which estimates information, mutually to be concerned feeling according to the associated vegetable of target table Condition information is determined；

Prompt information provides unit, for being estimated according to the identification information and associated user emotion of the target table Information provides prompt information, with for prompting corresponding waiter to pacify the user of the target table, or accelerates pair The production progress of the target table association vegetable.

A kind of catering information reservation processing device, comprising:

Reserve requests receiving unit carries out table reservation to specified dining room by what the first client was submitted for receiving Request；

Three-dimensional layout's information provider unit, the table three-dimensional layout information and each table for being used to provide the described dining room exist Status information in corresponding subscription time section；

Order generation unit is reserved, for generating reservation according to table selection result and associated subscription time segment information Order.

A kind of catering information reservation processing device, comprising:

First option of operation provides unit, for providing the first option of operation for carrying out table reservation；

Table information display unit, after receiving table reserve requests by first option of operation, displaying pair Answer the status information of the table three-dimensional layout information and each table in dining room in corresponding subscription time section；

Information submits unit, for table selection result information to be submitted to server, for generating reservation order.

A kind of catering information recommendation apparatus, comprising:

Dish information database provides unit, for providing dining room associated dish information database, in the database The associated label information of vegetable is preserved, the label information includes the dining occasion information and/or taste that each vegetable is suitble to Information；

Request reception unit of ordering carries useful for receiving the request of ordering of the first client submission in the request Occasion information of eating and/or taste preference information；

Recommendation information of ordering provides unit, is used for according at least to the dining occasion and/or taste preference information, and each The corresponding label information of vegetable, provides recommendation information of ordering.

A kind of catering information recommendation apparatus, comprising:

It orders interface providing unit, provides for providing interface of ordering, and in the interface for selecting dining occasion And/or the first option of operation of taste preference information；

It orders information provider unit, for receiving dining occasion and/or taste preference by first option of operation After information, recommendation information of ordering is provided, the recommendation information of ordering is believed according at least to the dining occasion and/or taste preference What breath and the corresponding label information of each vegetable determined.

A kind of electronic equipment, comprising:

One or more processors；And

With the memory of one or more of relational processors, the memory is for storing program instruction, the journey Sequence instruction is performed the following operations when reading execution by one or more of processors:

According to specific embodiment provided by the present application, this application discloses following technical effects:

By catering information processing system provided by the embodiments of the present application, it can be acquired and be eaten by information gathering subsystem The information on target table that area has had user to take one's seat, and the corresponding dish of target table is determined according to this information collection result Product correlation circumstance information, and it is pre- according to the vegetable correlation circumstance information to carry out user emotion to the target table, and then can be with Relevant waiter is notified to come to pacify, alternatively, notice processing and fabricating area preferentially makes the vegetable, etc. of corresponding table, thus The communication cost between user and waiter can be saved, the dependence to waiter's ability and quality is reduced, it is whole to promote dining room On service efficiency.

Furthermore it is also possible to improve and promoted from other various aspects, to reduce user and waiter, waiter and clothes Communication cost between business person.

Certainly, any product for implementing the application does not necessarily require achieving all the advantages described above at the same time.

Detailed description of the invention

In order to illustrate the technical solutions in the embodiments of the present application or in the prior art more clearly, below will be to institute in embodiment Attached drawing to be used is needed to be briefly described, it should be apparent that, the accompanying drawings in the following description is only some implementations of the application Example, for those of ordinary skill in the art, without creative efforts, can also obtain according to these attached drawings Obtain other attached drawings.

Fig. 1-1,1-2 are application scenarios and system layout schematic diagrames provided by the embodiments of the present application；

Fig. 2 is the schematic diagram of the first system provided by the embodiments of the present application；

Fig. 3 is vegetable processing and fabricating flow diagram provided by the embodiments of the present application；

Fig. 4 is equipotential space large-size screen monitors interaction schematic diagram provided by the embodiments of the present application；

Fig. 5 is meal delivery robot device systems schematic diagram provided by the embodiments of the present application；

Fig. 6 is the flow chart of first method provided by the embodiments of the present application；

Fig. 7 is the flow chart of second method provided by the embodiments of the present application；

Fig. 8 is the flow chart of third method provided by the embodiments of the present application；

Fig. 9 is the flow chart of fourth method provided by the embodiments of the present application；

Figure 10 is the flow chart of the 5th method provided by the embodiments of the present application；

Figure 11 is the flow chart of the 6th method provided by the embodiments of the present application；

Figure 12 is the schematic diagram of second system provided by the embodiments of the present application；

Figure 13 is the flow chart of the 7th method provided by the embodiments of the present application；

Figure 14 is the schematic diagram of first device provided by the embodiments of the present application；

Figure 15 is the schematic diagram of second device provided by the embodiments of the present application；

Figure 16 is the schematic diagram of 3rd device provided by the embodiments of the present application；

Figure 17 is the schematic diagram of the 4th device provided by the embodiments of the present application；

Figure 18 is the schematic diagram of the 5th device provided by the embodiments of the present application；

Figure 19 is the schematic diagram of the 6th device provided by the embodiments of the present application；

Figure 20 is the schematic diagram of the 7th device provided by the embodiments of the present application；

Figure 21 is the schematic diagram of electronic equipment provided by the embodiments of the present application.

Specific embodiment

Below in conjunction with the attached drawing in the embodiment of the present application, technical solutions in the embodiments of the present application carries out clear, complete Site preparation description, it is clear that described embodiments are only a part of embodiments of the present application, instead of all the embodiments.It is based on Embodiment in the application, those of ordinary skill in the art's every other embodiment obtained belong to the application protection Range.

Present inventor has found during realizing the application, for consumer-user, in traditional dining room It is often the case that including at least during being had dinner: when reaching dining room, needing can to whether server inquiry currently has During equipotential, if necessary to order in advance, then led to table if needing equipotential of arranging in numerical order currently without available table It can only often be selected on the papery menu that waiter provides.If there is table can be used, then mesh is reached under waiter's guidance Mark table, in general, this table be specified by waiter, alternatively, user can also waiter guide during into Row selection.During being ordered food after reaching specific table, if oneself there is no enough experiences of ordering, it may need Waiter is asked to help to recommend；After ordering, during waiting is served, if it find that some vegetables are served and are compared Slowly, then it may also need to catch the waiter's eye and carry out inquiring that current progress, or help are urged, if cannot be solved in time Certainly, then it may result in user and break into discontented mood, etc..In short, in the whole process, user be frequently necessary to constantly from It is helped at waiter, so that the practical restaurant service quality experienced of user is largely dependent upon the number of waiter Amount and quality.

For above-mentioned various problems, in the embodiment of the present application, the food management system of software and hardware integration is provided.Example Such as, in hardware aspect, display screen can be disposed in dining room doorway equipotential space, for showing some interactive game information, marketing letter Breath etc..The information collecting devices such as camera can also be disposed in dining room dining area, can be used for the state change to specific table Information is acquired, and is acquired to specific table number of meals, carries out man face image acquiring to the user for entering dining room, etc. Deng.Furthermore meal delivery robot can also be provided, realize robot food delivery, etc..

In software view, the server as information centre can be provided first, which can be used for Receive various information, including the specific order information of user, collected information of image capture device, etc., in addition it can It realizes the information recommendation during ordering to user, vegetable production progress msg is appeared, the mood that user is likely to occur Bursting point is estimated, to the automatic identification of specific table state, to the information automatic push, etc. of related service personnel.In addition, The first client of consumer-user can also be provided, by first client, user can complete to reserve, in the application reality It applies in example, the table state in the table layout and specific meal time section in dining room can also be provided a user in reservation process Information, user can reserve the table needed for oneself, can also realize the behaviour that specifically order etc. by the first client Make.In addition, the second client can also be provided in the system for table steward, it is mainly used for receiving some of server offer Pushed information, wherein the information of server push, which can specifically include, pushes the information of specific table state to being responsible for cleaning table The waiter of position is perhaps responsible for being lined up the server of ranking guidance etc. push order information or vegetable production time-out is reminded Information waits until rear kitchen dispatcher, the waiter, etc. that push user emotion bursting point information is pacified to responsible mood.

When specific implementation, referring to Fig. 1-1 and 1-2, it illustrates the scene figures under a kind of specific embodiment, wherein figure 1-1 relates generally to the hardware deployment scenario of dining area in front of dining room, and Fig. 1-2 relates generally to the hard of dining room rear processing and fabricating area Part deployment scenario.It can be seen from the figure that wherein may include wireless WiFi equipment in server and dining room 1., bluetooth Acquire equipment 2., the terminal devices such as PAD 3., camera 4., barcode scanning gun 5. and TV large-size screen monitors 6..

In short, by the management system of above-mentioned software and hardware integration, can preferably realize information automation, reduce to The dependence exchanged between family and attendant allows consumer-user to obtain faster more fully information, can also be promoted The service efficiency in dining room promotes the information efficiency of table steward, saves dining room human cost.

When specific implementation, system provided by the embodiment of the present application can specifically be related to changing for multiple food and beverage sevice stages Into items, which are improved, can also mutually be merged etc. with individualism.It is introduced separately below.

Embodiment one

The embodiment one is mainly from the general of the dissatisfied mood for how reducing consumer-user and being likely to occur in dining process Rate angle is set out, and a kind of catering information processing system is provided, and referring to fig. 2, which can specifically include:

Information gathering subsystem 201, for being deployed in the dining area in dining room, to the mesh for thering is user to take one's seat in the dining area It marks table and carries out information collection；

The server 202, for the information collection according to the information gathering subsystem as a result, determining target table pair The vegetable correlation circumstance information answered, and user emotion is carried out to the target table according to the vegetable correlation circumstance information and is estimated.

It wherein, may be with the tool of table since whether the mood of user breaks out specifically when being estimated to user emotion The correlations such as body vegetable Expenditure Levels, for example, if certain dining personnel need in a hurry, fast speed of eating, when to serving Between the requirement that is spaced also can be higher, and for the slow user that eats, then prove that it is not made up for lost time, between the time of serving Every requirement also can be relatively low, that is, not allowing the mood for easily causing this user to break out even if time interval of serving is longer yet. It therefore, in the embodiment of the present application, mainly can be by being counted to the vegetable relevant information on target table, to realize pair User emotion is estimated.Wherein, so-called vegetable correlation circumstance includes two kinds, and one is before vegetable serves, it is meant that table Not for the vegetable of consumption on position, therefore, the target table association can be determined according to the vegetable situation collection result Descended single temporal information, it is pre- to target table progress user emotion at this point it is possible to according to lower single temporal information Estimate.Another kind is after having had vegetable to serve, and user starts to eat, and dining speed during which corresponds to vegetable consumption Speed, user velocity is faster, and the speed of vegetable consumption is faster, etc..That is, being determined according to the vegetable situation collection result The associated user of target table disappears to the depletion rate situation for having served vegetable, and remaining dish amount information according to described Speed and the remaining dish amount information are consumed, user emotion is carried out to the target table and is estimated.

Wherein, in order to obtain the vegetable correlation circumstance information of user on specific table, meal can be passed through in the system The information gathering subsystem of Room dining area deployment, the carry out information collection to the specific table in the dining area.Specifically, in one kind Under implementation, which specifically can be the image acquisition subsystems such as camera, by specific table into Row Image Acquisition, then server can obtain specific table by way of carrying out image analysis to acquired image User's vegetable correlation circumstance, wherein may include on table remaining dish amount number, the speed etc. of the dining speed of user all may be used It is determined in a manner of through image analysis etc..

Furthermore it is also possible to obtain serving the time for each vegetable of target table according to the vegetable situation collection result Interval information, at this point it is possible to according to the depletion rate, the residue dish amount information and time interval information of serving, to this Target table carries out user emotion and estimates.In addition, server can also obtain the vegetable production progress msg of the target table, At this point it is possible to carry out user's feelings to the target table according to the production progress msg and the vegetable correlation circumstance information Thread is estimated.Wherein, specifically when estimating to user emotion, specific algorithm can be preset, in the algorithm, input Data can be specific table corresponding vegetable production progress msg and (can specifically be quantified as when serving of the specific table Between interval information, the Production Time information of every course, current dish it is estimated serves temporal information, current time is apart from a upper vegetable The time interval information, etc. for serving the moment) and the vegetable correlation circumstance of the table (can specifically be quantified as on table Vegetable surplus, dining speed, etc.), the data of output then can be the mood explosive index etc. of user, pass through the index Just, determine whether user will break into unhealthy emotion, etc..

Wherein, in order to obtain the vegetable production progress msg, can also be arranged in the processing and fabricating area in dining room " beating box person " post (it is of course also possible to having other addresses).It is somebody's turn to do work of the responsibility of " beating box person " mainly to processing and fabricating area It is scheduled.For example, " beating box person " can operate the terminal devices such as a PAD, wherein the second client, example can be equipped with Such as, as shown in figure 3, under a kind of concrete implementation mode, the specific workflow in processing and fabricating area can be with are as follows:

1. server, which can receive user, passes through the information of ordering that the first client is submitted, and generates order information；

2. the second client that specific job information is pushed to " the beating box person " by server.

3. " beating box person " selects vegetable to be processed according to the state in current processing and fabricating area, and notifies to cut distribution person.

4. cut distribution person carries out the production of dishes raw material according to the instruction of " beating box person ", and notice " is beaten after making it Box person ".

The production progress msg for the corresponding vegetable that " 5. beating box person " can return according to cut distribution person is updated to cut distribution and finishes, and And server can be returned to.Furthermore it is also possible to situations such as according to the busy-idle condition of chef cook, by the dish of cut distribution number and dress dish Container be transmitted to together cook carry out vegetable production.

6. cook is in the laggard luggage disk of vegetable for making finished product, and the letter that the container of finished product will be housed and completed Breath is returned to " beating box person ".

7. after " beating box person " is according to the container for receiving passback at cook, the production progress msg of corresponding vegetable can be updated To complete, and it is submitted to server, so that server knows the production progress msg of specific vegetable.Server is receiving tool After the message that body vegetable completes, it can also notify to pass corresponding second client of dish person；

8. passing dish person then can be sent to corresponding table for the vegetable made.

It should be noted that the waiter in above-mentioned process on each post, including box person is beaten, cut distribution person passes dish person etc., It can be specific artificial, or each specific post can also be stood fast at by equipment such as robots.

As it can be seen that by the above-mentioned means, server is allowed to grasp the processing and fabricating progress msg of specific vegetable, in turn, This specific processing and fabricating information can also be appeared to consumer-user, consumer-user is intuitively known specifically The production progress msg of vegetable makes it to the reasonable in-mind anticipation of the generations such as the time specifically served, and reduces it due to feeling etc. Unhealthy emotion is generated to overlong time.In addition, can directly pass through the first client since consumer-user is in waiting process End views the production progress msg of vegetable, therefore, it is not necessary to be reduced by inquiring that waiter can also know relevant information Cost is exchanged between consumer-user and waiter.

Certainly, what needs to be explained here is that, since the number had dinner in dining room may be many simultaneously, processing The quantity on order that production area receives simultaneously generally also can be relatively more, especially in the period of Collective canteen.This relates to dish The allotment problem of product production order.In the preceding example, the role that processing and fabricating area dispatcher can be served as by " beating box person ", can To be dispatched according to realizations such as experiences, including the processing and fabricating sequence, etc. for arranging vegetable.

Wherein, as it was noted above, the production progress msg includes the status information of vegetable, the status information includes system State, etc. is completed in state in work, and production.Wherein, when the vegetable is in state in production, the server is also The time of serving of the vegetable can be estimated, at this point, being supplied to the production progress msg of first client It can also include the temporal information of serving estimated.Wherein, specifically to vegetable serve the time estimate when, it may be considered that Various factors, for example, the quantity of vegetable to be produced before the vegetable etc., each vegetable production average required time, etc. Deng.By this temporal information of serving estimated, allow consumer-user more intuitively obtain specific processing and fabricating into Spend information.Certainly, in foregoing manner, the processing and fabricating progress msg of vegetable can be pushed to the first client by server, And in other cases, when the server can be also used for receiving the inquiry request of first client, by this first Vegetable production progress msg in client associate order returns to first client.That is, user can also pass through One client actively initiates the production progress queries request of specific vegetable to server, and server can respond.

By the above-mentioned means, can enable a user to have gained some understanding to the production progress msg of specific put vegetable, but It is that in practical applications, especially in dining rush hour section, may still occur the feelings such as period of reservation of number is longer Condition, so that may cause the mood, etc. that user breaks into some anxieties.In the prior art, when vegetable slowly not on, In the case where beyond the user institute patient time, the help that can only catch the waiter's eye goes to rear kitchen to carry out inquiry.But often Occur not hearing the demand of user in time since waiter is too busy, carrying out the feelings such as inquiring alternatively, rear kitchen can not be rushed in time Condition, in addition, even if being inquired, rear kitchen may also be because of excessively acting hurriedly in a messy situation, and have no time to attend to the demand of user, etc..And In the embodiment of the present application, in response to this, server can also be estimated user emotion by some information, once hair The user of certain existing table is it is possible that the case where mood is broken out, can notify the waiter on relevant station to carry out to the table It pacifies, overtime prompting message can also be sent to processing and fabricating area, or prompt the vegetable, etc. of its priority processing table. In this way, actively catching the waiter's eye without user, there can be waiter to come to pacify it when its mood will be broken out It comforts, in addition, prompted in such a way that system message is reminded, for the oral prompting of waiter, also more effectively, It is easier to cause the attention, etc. of processing and fabricating area related personnel.

In addition, as it was noted above, the server can be also used for: if the user emotion estimation results reach preset Threshold value, then the identification information of the target table and associated user emotion are estimated into the service that information is supplied to associated responsibilities Corresponding second client of member user.Alternatively, can also lead to if the user emotion estimation results reach preset threshold value Know that corresponding second client in the processing and fabricating area accelerates the production progress to table association vegetable.

User emotion bursting point is estimated by above-mentioned, relevant waiter can be arranged to carry out user emotion in time It pacifies, processing and fabricating area can also be notified to accelerate the production progress, etc. of corresponding table correlation vegetable in time.In short, to use Family can be eased in time before it will break into unhealthy emotion, also, in the process, not need user's proactive contact Waiter does not need waiter yet and contacts processing and fabricating personnel, etc., and therefore, more efficient, the user for being also obtains better Experience.

It, in specific implementation, can be in addition to for user providing corresponding service during ordering completion and dining In reservation, equipotential, the links such as order, provides for consumer-user and more preferably more fully service.Wherein, described in reservation link Server can be also used for, and when receiving the table reserve requests to the dining room, provide the table three-dimensional layout in the dining room The status information of information and each table in corresponding subscription time section.At this point, first client can be also used for, it is right Three-dimensional layout's information and the status information are shown, and the operation provided for carrying out selection to optional table is selected , and table selection result is submitted to server.

That is, in the embodiment of the present application, user when reserving in advance, in addition to can be to specific dining when Between etc. selected, specific table can also be selected, also, when selecting table, three-dimensional can be provided for user Table layout information, that is, user is allowed intuitively to watch layout of the specific table in dining room, which table is leaned on Window, which table have deck, etc., in this way, user is allowed preferably to carry out table selection.Certainly, it is being reserved In the process, it can be limited within the same dining period, same table can only be reserved by the same user, therefore, when certain After table is reserved by certain user, the table dining period corresponding status information is become as subscription state, other use Family cannot again reserve the table, unless modification dining period, etc..

In addition, in addition to can choose table, specific vegetable can also be selected during being reserved, At this point, the server can be also used for, receives and ordered information by the reservation that first client is submitted, and according to reservation Information of ordering generates order；In user to shop and after receiving by first client table mark barcode scanning result, by the table Bit identification is associated with the order information, and is pushed to second client in dining room processing and fabricating area.That is, During user reserves, selectable dish information specific in dining room can be mentioned by the first client For, also, user can carry out reservation and order.Later, corresponding order can be generated in server, still, due to having in user Body enters before dining room, is likely to cancel an order, therefore, can be pre- to its with the user after user reaches dining room Associated graphic code of table about etc. to eat subject to barcode scanning This move to determine user really, at this point, again will Specific order information issues processing and fabricating area, carries out the processing and fabricating of vegetable.In addition, in practical applications, can also with Family reaches dining room before with regard to the processing and fabricating of progress vegetable, which can be used as option and be supplied to user, if user selects The service is selected, then may also require that user pays certain deposit etc., it is, of course, also possible to phase situations such as credit record with user Association, if being lower than the threshold value, can need to prop up if the credit score of user is higher than certain value in order to avoid deposit uses the service Order is paid, also, credit score is lower, and the deposit amount of money for needing to pay is higher, etc..

By the above-mentioned three-dimensional table layout information provided in reservation process, user is more intuitively carried out The reservation of table selects, the service ability of lifting system.

In addition, for the user not reserved in advance, after reaching dining room, it is possible that needing to be lined up the feelings of equipotential Condition, and in the prior art, it, can only be in the papery of dining room offer if user needs to order food in advance during equipotential It orders and is selected or filled on list.And in the embodiment of the present application, also user can also by the first client in advance into Row is ordered, when specific implementation, graphic code etc. that user can provide the positions such as dining room doorway by specific first client The mode of barcode scanning is carried out, initiation is ordered in advance.At this point, can show food product details page in the first client, user can be with Required service type is selected, for example, hall food or packing are taken away.Later, user can select vegetable It selects, server can record the vegetable of selection, and generate corresponding order.After user is by ranking guidance, Ke Yi A wherein table is reached under the modes such as waiter's guidance, later, barcode scanning can be carried out to graphic code pre-set on the table, At this point, the table number and the order generated before the user can be associated by server, and it is pushed to processing and fabricating area Carry out processing and fabricating.That is, the server can be also used for, receive during being lined up equipotential through first visitor The result information of ordering that family end is submitted, and order is generated according to result information of ordering；Table is being received by first client After bit identification barcode scanning result, which is identified and is associated with the order information, and is pushed to dining room processing and fabricating area The second client.

It should be noted that in specific implementation, can support more people that the order ordered in advance is associated with same table On.That is, can more people share same table, server is when recording the incidence relation between table number and order, together Table No. one can be associated with multiple orders, even if multiple orders are in state of not settling accounts simultaneously.

Furthermore it is also possible to display screen be arranged in equipotential space, for showing interactive information, it may for example comprise interactive game etc..With Family can be added in interacting between display screen by first client, that is, the first client can be also used for It is interacted according to the interactive information shown in the display screen；The server can be also used for, the first client of Xiang Suoshu Return to interaction result.

For example, with reference to Fig. 4, under a kind of concrete implementation mode, one can be initialized by display screen (TV large-size screen monitors) Its first client can be used to providing on display screen in " room " (accommodate 30 to 50 people, etc.) of preset capacity, user Graphic code carries out the modes such as barcode scanning and enters in interaction room, is fought to the finish by more people and seeks the modes such as treasured, obtains final interaction knot Fruit realizes that the data between display screen and the first client of each user for participating in interaction are synchronous by server.Wherein, institute Stating interaction result may include consumption benefits information relevant to the dining room obtained, for example, discount coupon, cash certificate, folding Certificate is detained, completely subtract, etc..

In this way, the free time during on the one hand user being helped to dismiss equipotential, the mistake avoided waiting for Excessively uninteresting in journey, furthermore it is also possible to attract Xian Xia traveller, guidance user carries out the downloading of related first client, improves the The installation amount of one client.Furthermore it is also possible that the marketing message in dining room is more directly touched up to user, no longer needs to pass through other Means its marketing message is publicized.

When user enters dining area and takes one's seat to specific table, relevant waiter can also be notified to come to take in time It is engaged in, realizes that service is preposition, without being serviced again to carry out upper tea etc. after user catches the waiter's eye.In order to reach the mesh , information gathering subsystem can be also used for, and be acquired to the new user of the specific table in dining area information of taking one's seat；Its In, when specific implementation, which equally can be camera system etc..By way of information collection, so that Server can know whether some table has new user to take one's seat, and in turn, which can be also used for, just by the new user The notification message and associated table identification information of seat are pushed to the second client of waiter user.In this way, corresponding post On waiter can actively reach the table, serve the tea water or the services such as auxiliary is ordered.

In addition, user, which may often will appear, not to be known how to select, or wants to be rapidly completed during ordering Situations such as ordering, and efficiency is usually relatively low for exchanging between waiter, the vegetable subjectivity that waiter recommends is also bigger. For this purpose, in the embodiment of the present application, the server can be also used for, the request of ordering that first client is submitted is received When, recommendation information of ordering is provided.That is, server can recommend the vegetable that can be selected combination to user according to the demand of user.Tool When body is realized, in order to achieve the above object, server can also carry out mark to vegetables various in dining room in advance, for example, specifically Label may include classification belonging to vegetable (Hot dishes, cold dish, meat dish, vegetable dish, Tang Pin, sweets, staple food, etc.), taste (partially Sweet tea, it is spicy, vinegar-pepper, etc.), the suitable number of meals of suitable occasion (classmate's party, old man's birthday party, birthday, etc.), etc. Deng.In addition, in order to more accurately be recommended, vegetable rule of combination can also be pre-established, this rule of combination can also be with Specific number of meals is related, for example, the vegetable quantity in vegetable combination is determined according to number of meals first, furthermore it is also possible to It determines the classification in the combination of specific vegetable, may include one in the vegetable combination recommended for example, if number of meals is two people The plain soup of meat or fish one may include plain soup of two meat or fish two, etc. in the vegetable combination recommended if number of meals is 4 people.Into It has gone after above-mentioned preparation, server only needs to know specific number of meals, and the taste or required liked The information such as occasion can more accurately recommend specific vegetable combination out.Wherein, about number of meals information, Ke Yiyou User is filled in by the input frame provided in the first client end interface, alternatively, under another way, since dining area is disposed There are the information gathering subsystems such as camera, accordingly it is also possible to pass through the associated dining people of the specific table of subsystem automatic collection Number information, is filled in manually without user.And about taste required for specific, or occasion of dining etc., then it can be with The option of plurality of optional is provided in the interface of the first client, user can therefrom select taste and/or field needed for oneself It closes, and is submitted to server, in this way, server can be and preparatory according to the dining occasion and/or taste preference information Label information for the addition of each vegetable provides recommendation information of ordering.Alternatively, as it was noted above, in order to more accurately be recommended, It can also include information gathering subsystem in system, the dining area in dining room is deployed in, for having to the specific table in the dining area When new user takes one's seat, the specific associated user number information of table is acquired, at this point, the recommendation of ordering that the server provides Information is also related to the user number information.

Certainly, in practical applications, the taste etc. that same user eats during different dining may have Consistency is then ordered dishes all based on the dish of partially peppery taste every time for example, certain user likes partially peppery taste.Therefore, the server The recommendation information of ordering provided can also order to the history of user, and to record information related.Also, when specific implementation, in addition to considering The number of active user, the information such as occasion, the history that can be combined with user, which is ordered, records the recommendation that information carries out synthesis.Complete After ordering, the information such as relevant order and associated table number can be pushed to processing and fabricating area and made.

In addition to providing various services for consumer-user, reduces it and exchange cost between waiter, in the application reality It applies in example, can also provide various information by server for the waiter in dining room, reduce between waiter and waiter Exchange cost.For example, specifically, server can also identify the state change information of each table in real time, and by relevant notice Information pushes to the waiter on corresponding post.For example, number of meals is more in dining room, there are the feelings of equipotential user for equipotential space Under condition, in the prior art, usually finished by the waiter of dining area in the guest's dining for finding certain table, and cleaned After finishing, by equipment such as intercoms, the waiter for notifying equipotential space to be responsible for ranking guidance ranks next bit user Guidance.And in the embodiment of the present application, server can find the state change information of above-mentioned table automatically, then, automatic logical Know the relevant waiter in equipotential space, therefore, the world-of-mouth communication being no longer dependent between waiter and waiter.

Specifically, in order to enable server can obtain in real time and update the state change information of table, information collection System can be also used for, and carry out Image Acquisition to each table in the dining area；The server can be also used for, and pass through inspection The Image Acquisition information for surveying each table, determines the state change information of each table.Wherein, which specifically may be used To be the image capturing systems such as camera, when specific implementation, the information gathering subsystem that can be multiplexed in aforementioned various services.When So, in this scenario, in order to enable table state recognition result is more accurate, it specifically can be the top deployment in dining room and overlook Angle camera, so as to the dining state and flow of personnel situation of the clearer specific table of monitoring.It avoids because of user Independently enter dining area, or actively changes caused state when table and update generation situations such as not in time.

When specific implementation, the original state of each table is optional state, and the service implement body can be used for, if detection There is new user to take one's seat to target table, then the target table is switched to occupied state；At this point, if user is changed The case where table, and the target table within preset time period later nobody take one's seat, then the table can be switched back into optional State.If detecting that the target table by barcode scanning, is switched to middle state of ordering by the associated graphic code of target table；Such as Fruit detects that the associated order of target table is pushed to second client in processing and fabricating area, then by the target table It is switched to state in dining.

In addition, if the associated order of target table is switched to the state of checkout, and the target table is in preset time Nobody takes one's seat in section, then the target table can also be switched to state to be cleaned, and notice is responsible for clean waiter Second client of user-association.

If cleaning is completed in target table, the target table is switched to optional state, and in presence etc. In the case where the user of position, the state updating information of the target table is notified to waiter's user-association of responsible ranking guidance Second client.

By the above-mentioned means, accurately table Status Change may be implemented, and can also be associated with queuing system, mention Rise the working efficiency of foreground row number guidance personnel.Furthermore it is also possible to be taken one's seat time point and entire process of having dinner according to active user In time loss, realize the preposition service of waiter, save communication between user and waiter, waiter and waiter at This.

In addition, the embodiment of the present application can also provide recognition of face service, the user's body that can be will identify that in dining area Part information and associated non-privacy information, are supplied to relevant waiter, allow waiter according to the specific feelings of user Condition provides corresponding service.Furthermore it is also possible to realize face payment, etc..In this case, it equally can wrap in the system Information gathering subsystem is included, the dining area in dining room is deployed in, for carrying out facial image letter to the user for entering the dining area Breath acquisition；At this point, the server can be also used for, subscriber identity information, Yi Jiguan are identified by the human face image information The non-privacy information of connection, and it is supplied to the second client of related service person.

In practical applications, in the embodiment of the present application involved in dining room, user in addition to that can be eaten in dining room cella, Or be packaged and take away to dining room, it can also realize and order online, be set correspondingly, may be equipped with meal delivery robot in the system It is standby, for vegetable to be distributed to the address specified in order.When specific implementation, if dining room is associated with hotel, that is, in addition to can To provide food and beverage sevice, associated accommodation service can also be provided, then the user for moving in hotel can order online, and require to match It send to specified room.Alternatively, the food delivery outside dining room/hotel in certain area coverage also may be implemented in meal delivery robot, For example, in some larger office gardens or nearby opening up corresponding dining room, meal delivery robot can be sent specific food product Specified office building, floor, room number, etc. in garden.In addition, need food delivery quantity on order it is more in the case where, Referring to Fig. 5, server can also carry out order merging according to the quantity of order, food delivery address, every use volume singly expected etc., Then, system is scheduled, and when there is available machines used people, vegetable is put into robot cabinet, by same meal delivery robot pair Each order after merging is dispensed.In delivery process, user can be by where the first client real time inspection robot Position, after being sent to, by barcode scanning or the modes such as identifying code can be manually entered carry out authentication and check and write off.

In short, can be adopted by information gathering subsystem by catering information processing system provided by the embodiments of the present application The information on target table that collection dining area has had user to take one's seat, and target table pair is determined according to this information collection result The vegetable correlation circumstance information answered, and it is pre- to target table progress user emotion according to the vegetable correlation circumstance information, into And can notify that relevant waiter comes to pacify, alternatively, notice processing and fabricating area preferentially makes the vegetable of corresponding table, etc. Deng so as to the communication cost saved between user and waiter, dependence of the reduction to waiter's ability and quality, promotion meal The service efficiency of the Room on the whole.

Embodiment two

The embodiment from the angle of server, provides a kind of catering information processing second is that corresponding with embodiment one Method, referring to Fig. 6, this method be can specifically include:

S601: it according to the information gathering subsystem for being deployed in dining room dining area, obtains to having user just in the dining area The information collection result of the target table of seat；

S602: according to the information collection as a result, determining the corresponding vegetable correlation circumstance information of the target table；

S603: user emotion is carried out to the target table according to the vegetable correlation circumstance information and is estimated.

Wherein, it when specific implementation, can be acquired before the vegetable of the target table serves according to the vegetable situation As a result, determine the associated lower single temporal information of the target table, at this point it is possible to according to it is described played list temporal information, it is right The target table carries out user emotion and estimates.Alternatively, after the target table has vegetable to serve, according to the vegetable situation Collection result determines the associated user of target table to the depletion rate situation for having served vegetable, and remaining dish amount letter Breath, at this point it is possible to which it is pre- to carry out user emotion to the target table according to the depletion rate and the remaining dish amount information Estimate.Furthermore it is also possible to obtain the time interval letter of serving of each vegetable of target table according to the vegetable situation collection result Breath, in this way, can be according to the depletion rate, the residue dish amount information and time interval information of serving, to the target table Position carries out user emotion and estimates.Furthermore it is also possible to the vegetable production progress msg of the target table be obtained, at this point it is possible to root According to the production progress msg and the vegetable correlation circumstance information, user emotion is carried out to the target table and is estimated.

It, can also be by the target table if the user emotion estimation results reach preset threshold value when specific implementation The identification information and associated user emotion of position estimate corresponding second visitor of waiter user that information is supplied to associated responsibilities Family end.Alternatively, corresponding second client in the processing and fabricating area can also be notified to accelerate the production to table association vegetable Progress.

In addition, server can also determine the production progress msg of target table association vegetable, and by the vegetable Production progress msg be pushed to corresponding first client of target table association order.Wherein, when the vegetable is in In production when state, the time of serving that vegetable can not also be served to target table association is estimated, and is pushed to institute State corresponding first client of target table association order.It, can be with specifically when estimating the time of serving to the vegetable There are many modes, for example, can determine vegetable queuing message to be produced first under a kind of mode；Then, it is arranged according in queue The average Production Time information of vegetable quantity and each vegetable before the vegetable carries out the time of serving of the vegetable It estimates.

In practical applications, server can also notify the information when knowing the information that the vegetable completes Give biography dish person user corresponding second client.

In addition, the table three-dimensional cloth in the dining room can also be provided when receiving the table reserve requests to the dining room The status information of office's information and each table in corresponding subscription time section.

Receiving during being lined up equipotential can also be by the result information of ordering of the first client submission, and according to ordering Result information generates order；After receiving table mark barcode scanning result by first client, which is identified and be somebody's turn to do Order information is associated, and is pushed to second client in dining room processing and fabricating area.

Furthermore it can also be taken one's seat letter to the new user of the specific table in the dining area by the information gathering subsystem Breath is acquired, and notification message that the new user takes one's seat and associated table identification information are pushed to waiter user's Second client.

In addition, server can also receive the first client submission order request when, recommendation information of ordering is provided.

It wherein, can be according to the dining occasion and/or mouth that the first client is submitted specifically when recommendation information is ordered in offer Taste preference information, and the label information for the addition of each vegetable provides recommendation information of ordering in advance.

Alternatively, number of meals information can also be determined；According to the corresponding vegetable quantity of number of meals and vegetable type group Normally information provides recommendation information of ordering.

Furthermore it can also be ordered according to the history of user and record information, the recommendation information of ordering is provided.

In addition, server can also carry out image to each table in the dining area by the information gathering subsystem Acquisition；By detecting the Image Acquisition information of each table, the state change information of each table is determined.

Wherein, the original state of each table is optional state；Specifically when determining the state change information of each table, if It detects that target table has new user to take one's seat, then the target table is switched to occupied state；If detecting target table The target table is then switched to middle state of ordering by barcode scanning by the associated graphic code in position；If detecting the target table Associated order is pushed to second client in processing and fabricating area, then the target table is switched to state in dining.

In addition, if the associated order of target table is switched to the state of checkout, and the target table is in preset time Nobody takes one's seat in section, then the target table is switched to state to be cleaned, and notice is closed to clean waiter user is responsible for Second client of connection.If cleaning is completed in target table, the target table is switched to optional state, and There are in the case where equipotential user, the state updating information of the target table is notified to the waiter user of responsible ranking guidance Associated second client.

Server can also carry out facial image to the user for entering the dining area by the information gathering subsystem Information collection；Then, subscriber identity information and associated non-privacy information are identified by the human face image information, and mentioned Supply the second client of related service person.

Furthermore server can also export interactive information by the display screen of dining room equipotential space；Receive the first client Interaction request when, the first client of Xiang Suoshu return interaction result.Wherein, the interaction result include it is obtained with it is described The relevant consumption benefits information in dining room.

In addition, for the order of user on some lines, it will usually it is required that the vegetable specifically selected to be distributed to specified ground Location, at this point, in the embodiment of the present application, the dispatching to vegetable can be realized by meal delivery robot equipment.Specifically, service Device can also be scheduled the meal delivery robot equipment in the dining room for the order of user on line, described will pass through The associated vegetable of the order is distributed to specified address by meal delivery robot equipment.It wherein, can also basis when specific implementation The corresponding food delivery temporal information of user's order on the line, the distance between geographical location information and the associated dish of each order The information of occupied space needed for product merges the order of user on the line, by combined Order splitting to the same feeder Device people's equipment dispenses.Wherein, the space occupied information needed for each vegetable, which can be, pre-saves in the server, separately It outside, can also include the information such as volume of meal delivery robot equipment in server, it, can be in this way, when carrying out order merging The space occupied needed for specific vegetable and the volume information are to avoid the occurrence of meal delivery robot equipment according to merging In situations such as can not accommodating down the vegetable in each order appearance.In addition, in specific implementation, the meal delivery robot equipment can To have positioning device, in this way, meal delivery robot equipment can dispensed position on the way and/or the route of approach by server Information is supplied to corresponding first client of order of user on the line.

Embodiment three

The embodiment three be also it is corresponding with embodiment one, from the angle of the second client, provide a kind of food and drink and believe Cease providing method, wherein second client can be available to the client of the waiter in dining room, specifically, referring to figure 7, this method can specifically include:

S701: the identification information and associated user emotion for receiving the target table of server push estimate information, In, the user emotion, which estimates information, to be determined according to the associated vegetable correlation circumstance information of the target table；

S702: information is estimated according to the identification information of the target table and associated user emotion, prompt letter is provided Breath with for prompting corresponding waiter to pacify the user of the target table, or is accelerated to close the target table Join the production progress of vegetable.

About the specific implementation in above-described embodiment two and embodiment three, therefore, relevant specific implementation be may refer to Record in previous embodiment one, which is not described herein again.

As it was noted above, in specific implementation, it, can also about the improvement on links provided by the embodiments of the present application To be individually present, it is introduced separately below.

Example IV

The example IV is to provide a kind of catering information reservation processing side from the angle of server for the process of reservation Method, referring to Fig. 8, this method be can specifically include:

S801: the request that table reservation is carried out to specified dining room submitted by the first client is received；

S802: the shape of the table three-dimensional layout information and each table in the dining room in corresponding subscription time section is provided State information；

S803: reservation order is generated according to table selection result and associated subscription time segment information.

When specific implementation, server can also be received is ordered result information by the reservation that first client is submitted, And the result information of ordering of reserving is added in the reservation order.Later, table is being received by first client After bit identification barcode scanning result, which is identified and is associated with the order information, and is pushed to dining room processing and fabricating area The second client.

Embodiment five

The embodiment from the angle of the first client, provides a kind of catering information fifth is that corresponding with example IV Reservation processing method, referring to Fig. 9, this method be can specifically include:

S901: the first option of operation for carrying out table reservation is provided；

S902: after receiving table reserve requests by first option of operation, show that the table in corresponding dining room is three-dimensional The status information of layout information and each table in corresponding subscription time section；

S903: being submitted to server for table selection result information, for generating reservation order.

When specific implementation, the first client can be provided for carrying out the second option of operation that reservation is ordered, and pass through institute It states after the second option of operation receives and order reserve requests, provides the optional dish information in corresponding dining room, and the result letter that will order Breath is submitted to server, for being added in the reservation order.

Through the foregoing embodiment four, five, it can make user during being reserved table in advance, it can be intuitive Recognize the three-dimensional table layout information in dining room, so as to according to their own needs, select more suitable table to be reserved, The experience of user can be promoted.

Embodiment six

The main information recommendation angle during ordering of the embodiment nine, provides a kind of catering information recommended method, Referring to Figure 10, this method is mainly introduced from server side, and this method can specifically include:

S1001: providing the associated dish information database in dining room, and the associated label letter of vegetable is preserved in the database Breath, the label information includes the dining occasion information and/or taste information that each vegetable is suitble to；

S1002: receive the first client submit request of ordering, carried in the request eat occasion information and/or Taste preference information；

S1003: according at least to the dining occasion and/or taste preference information and the corresponding label of each vegetable Information provides recommendation information of ordering.

The corresponding vegetable quantity of different numbers of meals and vegetable can also be preserved when specific implementation, in the database Category combinations Rule Information.At this point, can also determine the number of meals information of the first client associate table, and then, tool Body, can be according to the number of meals information and the dining occasion and/or taste preference when recommendation information is ordered in offer Information provides recommendation information of ordering.

It wherein, can be according to the point specifically when determining the number of meals information of the first client associate table The information carried in meal request determines the number of meals information.Alternatively, the information that can also be disposed by dining room dining area is adopted Subsystem carries out information collection to the association table, and determines the number of meals information according to collection result.

Embodiment seven

The embodiment from the angle of the first client, provides a kind of catering information seventh is that corresponding with embodiment six Recommended method, referring to Figure 11, this method be can specifically include:

S1101: providing interface of ordering, and provides in the interface for selecting dining occasion and/or taste preference to believe First option of operation of breath；

S1102: it after receiving dining occasion and/or taste preference information by first option of operation, provides and orders Recommendation information, the recommendation information of ordering are according at least to the dining occasion and/or taste preference information and each vegetable pair What the label information answered determined.

By embodiment six, seven, the vegetable or vegetable group of recommendation can be provided for user during user orders Close etc., so that user directly can obtain relevant recommendation by system in the case where needs provide and order help Breath, without therefore, can equally reduce the communication cost between waiter, reduction pair dependent on the communication with waiter The dependence of waiter's ability and quality.

Embodiment eight

The embodiment eight mainly provides a kind of table status information processing system, and referring to Figure 12, which specifically can be with Include:

Information gathering subsystem 1201 is deployed in dining room dining area, for carrying out figure to each table in the dining area As acquisition；

Server 1202 determines the state change information of each table for the Image Acquisition information according to each table, and mentions For corresponding notification information.

When specific implementation, the original state of each table is optional state, at this point, the service implement body can be used for:

If detecting that target table has new user to take one's seat, the target table is switched to occupied state；

If detecting that the target table by barcode scanning, is switched to middle shape of ordering by the associated graphic code of target table State；

If detecting that the associated order of target table is pushed to second client in processing and fabricating area, by institute It states target table and is switched to state in dining.

In addition, the service implement body can be used for:

If the associated order of target table is switched to the state of checkout, and target table nothing within preset time period People takes one's seat, then the target table is switched to state to be cleaned, and notifies to being responsible for the of clean waiter's user-association Two clients.

It may include camera in the information gathering subsystem, the camera is deployed in the meal when specific implementation At the top of the Room, shooting angle is depression angle.

Embodiment nine

The embodiment from the angle of server, provides a kind of table status information ninth is that corresponding with embodiment eight Processing method, referring to Figure 13, this method be can specifically include:

S1301: the information gathering subsystem disposed by dining room dining area carries out figure to each table in the dining area As acquisition；

S1302: according to the Image Acquisition information of each table, the state change information of each table is determined；

S1303: according to the state change information of the table, corresponding notification information is provided.

When specific implementation, if detecting that target table has new user to take one's seat, the target table can be switched to Occupied state.If detecting that the associated graphic code of target table by barcode scanning, the target table is switched in ordering State.If detecting that the associated order of target table is pushed to second client in processing and fabricating area, can incite somebody to action The target table is switched to state in dining.

If the associated order of target table is switched to the state of checkout, and target table nothing within preset time period People takes one's seat, then the target table can be switched to state to be cleaned；Specifically when providing corresponding notification information, it can incite somebody to action The status information to be cleaned is notified to the second client for being responsible for clean waiter's user-association.

If cleaning is completed in target table, the target table is switched to optional state；Specifically providing When corresponding notification information, can there are equipotential user, by the state updating information of the target table notify to It is responsible for the second client of waiter's user-association of ranking guidance.

Through the foregoing embodiment eight, nine, system can find the state change situation of table in real time, and to table information into Row updates, in addition it can notify to relevant client, in this way, table steward can be enabled more efficiently to know tool The state change situation of body table, without being notified by intercom etc., therefore, can reduce waiter and waiter it Between communication cost.

It should be noted that above-described embodiment two can also be mutually combined between each scheme of embodiment nine, tool The realization details of body may refer to the record in previous embodiment one, and which is not described herein again.

Corresponding with embodiment two, the embodiment of the present application also provides a kind of catering information processing units should referring to Figure 14 Device can specifically include:

Information collection result obtaining unit 1401, for obtaining according to the information gathering subsystem for being deployed in dining room dining area Obtain the information collection result to the target table for thering is user to take one's seat in the dining area

Vegetable correlation circumstance information determination unit 1402 is used for according to the information collection as a result, determining the target table The corresponding vegetable correlation circumstance information in position

Mood estimates unit 1403, for carrying out user emotion to the target table according to the vegetable correlation circumstance information It estimates.

When specific implementation, the vegetable correlation circumstance information determination unit specifically can be used for:

Before the vegetable of the target table serves, according to the vegetable situation collection result, the target table is determined The associated lower list temporal information in position；

Specifically it can be used at this point, the mood estimates unit:

According to it is described descended single temporal information, user emotion is carried out to the target table and is estimated.

Alternatively, the vegetable correlation circumstance information determination unit specifically can be used for:

After the target table has vegetable to serve, according to the vegetable situation collection result, the target table is determined The associated user in position is to the depletion rate situation for having served vegetable, and remaining dish amount information；

Specifically it can be used at this point, the mood estimates unit:

According to the depletion rate and the remaining dish amount information, user emotion is carried out to the target table and is estimated.

When specific implementation, the vegetable correlation circumstance information determination unit be can be also used for:

According to the vegetable situation collection result, the time interval information of serving of each vegetable of target table is obtained；

Specifically it can be used at this point, the mood estimates unit:

According to the depletion rate, the residue dish amount information and time interval information of serving, to the target table into Row user emotion is estimated.

In addition, the device can also include:

Vegetable makes progress msg obtaining unit, and the vegetable for obtaining the target table makes progress msg；

Specifically it can be used at this point, the mood estimates unit:

According to the production progress msg and the vegetable correlation circumstance information, user emotion is carried out to the target table It estimates.

When specific implementation, described device can also include:

Mood estimates information provider unit, will if reaching preset threshold value for the user emotion estimation results The identification information of the target table and associated user emotion estimate waiter user's correspondence that information is supplied to associated responsibilities The second client.

Accelerate notification unit, if reaching preset threshold value for the user emotion estimation results, notice is described to be added Work makes corresponding second client in area and accelerates the production progress for being associated with vegetable to the table.

In addition, the device can also include:

Progress msg provides unit, for determining the production progress msg of the target table association vegetable, and will be described The production progress msg of vegetable is pushed to corresponding first client of the target table association order.

Wherein, when the vegetable is in state in production, described device further include:

Time of serving estimates unit, and the time of serving for not serving vegetable to target table association is estimated, And it is pushed to corresponding first client of the target table association order.

Specifically, the time of serving estimates unit and can specifically include:

Queue determines subelement, for determining vegetable queuing message to be produced；

Estimate subelement, for according to before coming the vegetable in queue vegetable quantity and each vegetable be averaged Production Time information estimates the time of serving of the vegetable.

In addition, the device can also include:

Complete information notification unit, when for knowing information that the vegetable completes, by the information notify to Pass corresponding second client of dish person user.

Three-dimensional layout's information provider unit provides the meal when for receiving the table reserve requests to the dining room Status information of the table three-dimensional layout information and each table in the Room in corresponding subscription time section.

Result of ordering receiving unit, for receiving the result of ordering submitted during being lined up equipotential by the first client Information, and order is generated according to result information of ordering；

Information association unit, for received by first client table mark barcode scanning result after, by the table Mark is associated with the order information, and is pushed to second client in dining room processing and fabricating area.

Furthermore the device can also include:

New user takes one's seat information acquisition unit, for by the information gathering subsystem, to the specific table in the dining area The new user information of taking one's seat of position is acquired；

New user takes one's seat information notification unit, notification message and associated table mark for the new user to take one's seat Know the second client that information is pushed to waiter user.

Order recommendation unit, for receive the submission of the first client order request when, recommendation information of ordering is provided.

Specifically, the recommendation unit of ordering can be used for:

It is the addition of each vegetable according to dining occasion and/or taste preference information that the first client is submitted, and in advance Label information provides recommendation information of ordering.

Alternatively, the recommendation unit of ordering can be used for:

Determine number of meals information；

According to the corresponding vegetable quantity of number of meals and vegetable category combinations Rule Information, recommendation information of ordering is provided.

In addition, the recommendation unit of ordering can be also used for:

It is ordered according to the history of user and records information, the recommendation information of ordering is provided.

The device can also include:

Table image acquisition units, for being carried out by the information gathering subsystem to each table in the dining area Image Acquisition；

Table state change information determination unit determines the shape of each table for the Image Acquisition information according to each table State change information, and corresponding notification information is provided.

Wherein, the original state of each table is optional state；

The table state change information determination unit specifically can be used for:

In addition, the table state change information determination unit can be used for:

Alternatively, the target table is switched to optional state, and depositing if cleaning is completed in target table In the case where equipotential user, the state updating information of the target table is notified that the waiter user to responsible ranking guidance is closed Second client of connection.

In addition, the device can also include:

Man face image acquiring unit, for being carried out by the information gathering subsystem to the user for entering the dining area Human face image information acquisition；

Identity information provides unit, for passing through human face image information identification subscriber identity information and associated Non- privacy information, and it is supplied to the second client of related service person.

Interactive information output unit, for exporting interactive information by the display screen of dining room equipotential space；

It interacts result and unit is provided, when the interaction for receiving the first client is requested, the first client of Xiang Suoshu is returned Return interaction result.

Wherein, the interaction result includes consumption benefits information relevant to the dining room obtained.

Scheduling unit is scheduled the meal delivery robot equipment in the dining room for the order for user on line, Specified address is distributed to will pass through the meal delivery robot equipment for the associated vegetable of the order.

Specifically, the scheduling unit can be used for:

According to the corresponding food delivery temporal information of user's order on the line, the distance between geographical location information, and it is each The information of occupied space needed for the associated vegetable of order merges the order of user on the line；

Combined Order splitting is dispensed to the same meal delivery robot equipment.

Furthermore it is also possible to include:

Distribution information provides unit, for meal delivery robot equipment to be dispensed position on the way and/or the route of approach Information is supplied to corresponding first client of order of user on the line.

Corresponding with embodiment three, the embodiment of the present application also provides a kind of catering informations to provide device, should referring to Figure 15 Device may include:

Mood estimates information receiving unit 1501, for receiving identification information and the pass of the target table of server push The user emotion of connection estimates information, wherein it is that the system of vegetable is associated with according to the target table that the user emotion, which estimates information, Make progress msg and vegetable Expenditure Levels are determined；

Prompt information provides unit 1502, for the identification information and associated user emotion according to the target table It estimates information and prompt information is provided, with for prompting corresponding waiter to pacify the user of the target table, or add Fastly to the production progress of target table association vegetable.

Corresponding with example IV, the embodiment of the present application also provides a kind of catering information reservation processing devices, referring to figure 16, the apparatus may include:

Reserve requests receiving unit 1601 passes through the pre- to specified dining room progress table of the first client submission for receiving Request about；

Three-dimensional layout's information provider unit 1602, be used to provide the described dining room table three-dimensional layout information and each table Status information of the position in corresponding subscription time section；

Order generation unit 1603 is reserved, for generating according to table selection result and associated subscription time segment information Reserve order.

When specific implementation, which can also include:

Reservation is ordered information receiving unit, is passed through the reservation result of ordering of first client submission for receiving and is believed Breath；

Information adding unit, for the result information of ordering of reserving to be added in the reservation order；

Corresponding with embodiment five, the embodiment of the present application also provides a kind of catering information reservation processing devices, referring to figure 17, comprising:

First option of operation provides unit 1701, for providing the first option of operation for carrying out table reservation；

Table information display unit 1702, after receiving table reserve requests by first option of operation, exhibition Show the status information of the table three-dimensional layout information and each table in corresponding dining room in corresponding subscription time section；

Information submits unit 1703, for table selection result information to be submitted to server, to order for generating reservation It is single.

When specific implementation, which can also include:

Second option of operation provides unit, for providing the second option of operation ordered for carrying out reservation；

Dish information provides unit, for after being received by second option of operation and ordering reserve requests, providing pair Answer the optional dish information in dining room；

Result information of ordering submits unit, and for that will order, result information is submitted to server, with described for being added to It reserves in order.

Corresponding with embodiment six, the embodiment of the present application also provides a kind of catering information recommendation apparatus should referring to Figure 18 Device may include:

Dish information database provides unit 1801, for providing dining room associated dish information database, the data Preserve the associated label information of vegetable in library, the label information include the dining occasion information that each vegetable is suitble to and/or Taste information；

Request reception unit of ordering 1802 carries in the request for receiving the request of ordering of the first client submission There are dining occasion information and/or taste preference information；

Recommendation information of ordering provides unit 1803, for according at least to the dining occasion and/or taste preference information, with And the corresponding label information of each vegetable, recommendation information of ordering is provided.

Wherein, the corresponding vegetable quantity of different numbers of meals and vegetable category combinations rule are also preserved in the database Then information；

Described device can also include:

Dining personnel's determination unit, for determining the number of meals information of the first client associate table；

The recommendation information of ordering, which provides unit, specifically can be used for:

According to the number of meals information and the dining occasion and/or taste preference information, recommendation of ordering is provided Breath.

Wherein, the dining personnel determination unit specifically can be used for:

The number of meals information is determined according to the information carried in the request of ordering.

Alternatively, the dining personnel determination unit can be used for:

The information gathering subsystem disposed by dining room dining area carries out information collection to the association table, and according to adopting Collection result determines the number of meals information.

Corresponding with embodiment seven, the embodiment of the present application also provides a kind of catering information recommendation apparatus should referring to Figure 19 Device can specifically include:

It orders interface providing unit 1901, provides for providing interface of ordering, and in the interface for selecting dining First option of operation of occasion and/or taste preference information；

It orders information provider unit 1902, for receiving dining occasion and/or taste by first option of operation After preference information, recommendation information of ordering is provided, the recommendation information of ordering is inclined according at least to the dining occasion and/or taste What good information and the corresponding label information of each vegetable determined.

Corresponding with embodiment eight, the embodiment of the present application also provides a kind of table status information processing units, referring to figure 20, the apparatus may include:

Table image acquisition units 2001, the information gathering subsystem for being disposed by dining room dining area is to the dining Each table in area carries out Image Acquisition；

Table state change information determination unit 2002 determines each table for the Image Acquisition information according to each table State change information；

Notification unit 2003 provides corresponding notification information for the state change information according to the table.

Specifically, the table state change information determination unit specifically can be used for:

If detecting that target table has new user to take one's seat, the target table is switched to occupied state.

Alternatively, if detecting that the associated graphic code of target table by barcode scanning, the target table is switched to and is ordered Middle state.

Alternatively, if detecting that the associated order of target table is pushed to second client in processing and fabricating area, The target table is then switched to state in dining.

Alternatively, if the associated order of target table is switched to the state of checkout, and the target table is in preset time Nobody takes one's seat in section, then the target table is switched to state to be cleaned；

Specifically, the notification unit specifically can be used for:

The status information to be cleaned is notified to the second client for being responsible for clean waiter's user-association.

In addition, the table state change information determination unit specifically can be used for:

If cleaning is completed in target table, the target table is switched to optional state；

The notification unit specifically can be used for:

There are equipotential user, the state updating information of the target table is notified to responsible ranking guidance Second client of waiter's user-association

In addition, the embodiment of the present application also provides a kind of electronic equipment, comprising:

One or more processors；And

Still further provide a kind of electronic equipment, comprising:

One or more processors；And

The information gathering subsystem disposed by dining room dining area carries out Image Acquisition to each table in the dining area；

According to the Image Acquisition information of each table, the state change information of each table is determined；

According to the state change information of the table, corresponding notification information is provided.

Wherein, Figure 21 illustratively illustrates the framework of electronic equipment, for example, equipment 2100 can be mobile phone, Computer, digital broadcasting terminal, messaging device, game console, tablet device, Medical Devices, body-building equipment, a number Word assistant, aircraft etc..

Referring to Figure 21, equipment 2100 may include following one or more components: processing component 2102, memory 2104, Power supply module 2106, multimedia component 2108, audio component 2110, the interface 2112 of input/output (I/O), sensor module 2114 and communication component 2116.

Processing component 2102 usually control equipment 2100 integrated operation, such as with display, telephone call, data communication, Camera operation and record operate associated operation.Processing element 2102 may include one or more processors 2120 to execute Instruction, with complete disclosed technique scheme offer video broadcasting method in when meeting preset condition, generate flow constriction Request, and it is sent to server, wherein there is for trigger the server acquisition target concern area record in flow constriction request The information in domain, the flow constriction request preferentially guarantee the code rate of video content in target region-of-interest for request server； The corresponding video content of the ASCII stream file ASCII is played according to the ASCII stream file ASCII that server returns, wherein the ASCII stream file ASCII is service Device requests to carry out what Compression was handled to the video content except the target region-of-interest according to the flow constriction The all or part of the steps of video file.In addition, processing component 2102 may include one or more modules, it is convenient for processing component Interaction between 2102 and other assemblies.For example, processing component 2102 may include multi-media module, to facilitate multimedia component Interaction between 2108 and processing component 2102.

Memory 2104 is configured as storing various types of data to support the operation in equipment 2100.These data Example includes the instruction of any application or method for operating in equipment 2100, contact data, telephone book data, Message, picture, video etc..Memory 2104 can by any kind of volatibility or non-volatile memory device or they Combination is realized, such as static random access memory (SRAM), electrically erasable programmable read-only memory (EEPROM), it is erasable can Program read-only memory (EPROM), programmable read only memory (PROM), read-only memory (ROM), magnetic memory, flash memory Reservoir, disk or CD.

Power supply module 2106 provides electric power for the various assemblies of equipment 2100.Power supply module 2106 may include power management System, one or more power supplys and other with for equipment 2100 generate, manage, and distribute the associated component of electric power.

Multimedia component 2108 includes the screen of one output interface of offer between equipment 2100 and user.Some In embodiment, screen may include liquid crystal display (LCD) and touch panel (TP).If screen includes touch panel, screen It may be implemented as touch screen, to receive input signal from the user.Touch panel includes one or more touch sensors To sense the gesture on touch, slide, and touch panel.Touch sensor can not only sense the boundary of a touch or slide action, But also detection duration and pressure relevant to touch or slide.In some embodiments, multimedia component 2108 Including a front camera and/or rear camera.When equipment 2100 is in operation mode, such as screening-mode or video mode When, front camera and/or rear camera can receive external multi-medium data.Each front camera and postposition camera shooting Head can be a fixed optical lens system or have focusing and optical zoom capabilities.

Audio component 2110 is configured as output and/or input audio signal.For example, audio component 2110 includes a wheat Gram wind (MIC), when equipment 2100 is in operation mode, when such as call mode, recording mode, and voice recognition mode, microphone quilt It is configured to receive external audio signal.The received audio signal can be further stored in memory 2104 or via communication Component 2116 is sent.In some embodiments, audio component 2110 further includes a loudspeaker, is used for output audio signal.

I/O interface 2112 provides interface, above-mentioned peripheral interface module between processing component 2102 and peripheral interface module It can be keyboard, click wheel, button etc..These buttons may include, but are not limited to: home button, volume button, start button and Locking press button.

Sensor module 2114 includes one or more sensors, and the state for providing various aspects for equipment 2100 is commented Estimate.For example, sensor module 2114 can detecte the state that opens/closes of equipment 2100, the relative positioning of component, such as institute The display and keypad that component is equipment 2100 are stated, sensor module 2114 can be with detection device 2100 or equipment 2,100 1 It the position change of a component, the existence or non-existence that user contacts with equipment 2100,2100 orientation of equipment or acceleration/deceleration and sets Standby 2100 temperature change.Sensor module 2114 may include proximity sensor, be configured in not any physics It is detected the presence of nearby objects when contact.Sensor module 2114 can also include optical sensor, as CMOS or ccd image are sensed Device, for being used in imaging applications.In some embodiments, which can also include acceleration sensing Device, gyro sensor, Magnetic Sensor, pressure sensor or temperature sensor.

Communication component 2116 is configured to facilitate the communication of wired or wireless way between equipment 2100 and other equipment.If Standby 2100 can access the wireless network based on communication standard, such as WiFi, 2G or 3G or their combination.It is exemplary at one In embodiment, communication component 2116 receives broadcast singal or broadcast correlation from external broadcasting management system via broadcast channel Information.In one exemplary embodiment, the communication component 2116 further includes near-field communication (NFC) module, to promote short distance Communication.For example, radio frequency identification (RFID) technology, Infrared Data Association (IrDA) technology, ultra wide band can be based in NFC module (UWB) technology, bluetooth (BT) technology and other technologies are realized.

In the exemplary embodiment, equipment 2100 can be by one or more application specific integrated circuit (ASIC), number Signal processor (DSP), digital signal processing appts (DSPD), programmable logic device (PLD), field programmable gate array (FPGA), controller, microcontroller, microprocessor or other electronic components are realized, for executing the above method.

In the exemplary embodiment, a kind of non-transitorycomputer readable storage medium including instruction, example are additionally provided It such as include the memory 2104 of instruction, above-metioned instruction can be executed by the processor 2120 of equipment 2100 to complete disclosed technique side In the video broadcasting method that case provides when meeting preset condition, generate flow constriction request, and be sent to server, wherein Record has the information that target region-of-interest is obtained for trigger the server, the flow constriction request in the flow constriction request Preferentially guarantee the code rate of video content in target region-of-interest for request server；It is broadcast according to the ASCII stream file ASCII that server returns The corresponding video content of the ASCII stream file ASCII is put, wherein the ASCII stream file ASCII is requested according to the flow constriction to institute for server It states the video content except target region-of-interest and carries out the video file that Compression is handled.For example, the non-transitory Computer readable storage medium can be ROM, random access memory (RAM), CD-ROM, tape, floppy disk and optical data storage Equipment etc..

As seen through the above description of the embodiments, those skilled in the art can be understood that the application can It realizes by means of software and necessary general hardware platform.Based on this understanding, the technical solution essence of the application On in other words the part that contributes to existing technology can be embodied in the form of software products, the computer software product It can store in storage medium, such as ROM/RAM, magnetic disk, CD, including some instructions are used so that a computer equipment (can be personal computer, server or the network equipment etc.) executes the certain of each embodiment of the application or embodiment Method described in part.

All the embodiments in this specification are described in a progressive manner, same and similar portion between each embodiment Dividing may refer to each other, and each embodiment focuses on the differences from other embodiments.Especially for system or For system embodiment, since it is substantially similar to the method embodiment, so describing fairly simple, related place is referring to method The part of embodiment illustrates.System and system embodiment described above is only schematical, wherein the conduct The unit of separate part description may or may not be physically separated, component shown as a unit can be or Person may not be physical unit, it can and it is in one place, or may be distributed over multiple network units.It can root According to actual need that some or all of the modules therein is selected to achieve the purpose of the solution of this embodiment.Ordinary skill Personnel can understand and implement without creative efforts.

Above to catering information processing method provided herein, apparatus and system, it is described in detail, herein Applying specific case, the principle and implementation of this application are described, and the explanation of above example is only intended to help Understand the present processes and its core concept；At the same time, for those skilled in the art, according to the thought of the application, There will be changes in the specific implementation manner and application range.In conclusion the content of the present specification should not be construed as to this The limitation of application.

Claims

1. a kind of catering information processing system characterized by comprising

Information gathering subsystem, for being deployed in the dining area in dining room, to the target table for thering is user to take one's seat in the dining area Carry out information collection；

The server, for the information collection according to the information gathering subsystem as a result, determining the corresponding dish of target table Product correlation circumstance information, and user emotion is carried out to the target table according to the vegetable correlation circumstance information and is estimated.

2. system according to claim 1, which is characterized in that

The server is specifically used for: before the vegetable of the target table serves, according to the vegetable situation collection result, Determine the target table it is associated descended single temporal information, according to lower single temporal information, to target table progress User emotion is estimated.

3. system according to claim 1, which is characterized in that

The server is specifically used for: after the target table has vegetable to serve, according to the vegetable situation collection result, The associated user of target table is determined to the depletion rate situation for having served vegetable, and remaining dish amount information, according to institute Depletion rate and the remaining dish amount information are stated, user emotion is carried out to the target table and is estimated.

4. system according to claim 3, which is characterized in that

The server is also used to: according to the vegetable situation collection result, obtaining when serving of each vegetable of target table Between interval information, so as to according to the depletion rate, the residue dish amount information and time interval information of serving, to the target Table carries out user emotion and estimates.

5. system according to claim 1, which is characterized in that

The server is also used to: obtain the target table vegetable production progress msg, with for according to it is described make into Information and the vegetable correlation circumstance information are spent, user emotion is carried out to the target table and is estimated.

6. system according to claim 1, which is characterized in that

The server is also used to: if the user emotion estimation results reach preset threshold value, by the target table Identification information and associated user emotion estimate corresponding second client of waiter user that information is supplied to associated responsibilities.

7. system according to claim 1, which is characterized in that

The server is also used to: if the user emotion estimation results reach preset threshold value, the processing being notified to make Make corresponding second client in area and accelerates the production progress for being associated with vegetable to the target table.

8. system according to claim 1, which is characterized in that

The server is also used to, and determines the production progress msg of target table association vegetable, and by the system of the vegetable Corresponding first client of the target table association order is pushed to as progress msg；

First client, for exporting the production progress msg of the vegetable.

9. system according to claim 1, it is characterised in that:

The server is also used to, and when knowing the information that the target table association vegetable completes, which is notified Give biography dish person user corresponding second client.

10. system according to claim 1, which is characterized in that

The server is also used to, will be in the first client associate order when receiving the inquiry request of the first client Vegetable production progress msg returns to first client.

11. system according to claim 1, which is characterized in that

The server is also used to, receive by the first client submit to the table reserve requests in the dining room when, mention The status information of table three-dimensional layout information and each table in corresponding subscription time section for the dining room；

First client is also used to, and is shown to three-dimensional layout's information and the status information, and provide use Server is submitted in the option of operation for carrying out selection to optional table, and by table selection result.

12. system according to claim 11, which is characterized in that

The server is also used to, and is received and is ordered information by the reservation that first client is submitted, and is ordered according to reservation Information generates order；After receiving table mark barcode scanning result by first client, by table mark and the order Information is associated, and is pushed to second client in dining room processing and fabricating area.

13. system according to claim 1, which is characterized in that

The server is also used to, and receives the result information of ordering submitted during being lined up equipotential by the first client, and According to ordering, result information generates order；After receiving table mark barcode scanning result by first client, by the table Mark is associated with the order information, and is pushed to second client in dining room processing and fabricating area.

14. system according to claim 1, which is characterized in that

The information gathering subsystem is also used to, and is acquired to the new user of the specific table in dining area information of taking one's seat；

The server is also used to, and notification message that the new user takes one's seat and associated table identification information are pushed to clothes The second client of business person user.

15. system according to claim 1, which is characterized in that

The server is also used to, and is received ordering when requesting for the first client submission, is provided recommendation information of ordering.

16. system according to claim 15, which is characterized in that

First client is also used to, and is provided in interface of ordering for dining occasion information and/or taste preference information The option of operation of selection is carried out, and the dining occasion chosen and/or taste preference information are submitted to server；

The server is specifically used for, and adds according to the dining occasion and/or taste preference information, and in advance for each vegetable Label information offer order recommendation information.

17. system according to claim 15, which is characterized in that

The information gathering subsystem, when being also used to there is new user to take one's seat the specific table in the dining area, specific table association User number information be acquired；

The recommendation information of ordering that the server provides is also related to the user number information.

18. system according to claim 1, which is characterized in that

The information gathering subsystem is also used to carry out Image Acquisition to each table in the dining area；

The server is also used to, and by detecting the Image Acquisition information of each table, determines the state change information of each table.

19. system according to claim 18, which is characterized in that

The server is specifically used for, if the associated order of target table is switched to the state of checkout, and the target table Nobody takes one's seat within preset time period, then the target table is switched to state to be cleaned, and notice is responsible for clean clothes Second client of business person's user-association.

20. system according to claim 19, which is characterized in that

The server is specifically used for, if cleaning is completed in target table, the target table is switched to optional State, and there are equipotential user, the state updating information of the target table is notified to responsible ranking guidance Second client of waiter's user-association.

21. system according to claim 1, which is characterized in that

The information gathering subsystem is also used to, and carries out human face image information acquisition to the user for entering the dining area；

The server is also used to, and identifies that subscriber identity information and associated non-privacy are believed by the human face image information Breath, and it is supplied to the second client of related service person.

22. system according to claim 1, which is characterized in that the system also includes:

Display screen is deployed in the equipotential space in dining room, for showing interactive information；

First client, for being interacted according to the interactive information shown in the display screen；

The server is also used to, and the first client of Xiang Suoshu returns to interaction result.

23. system according to claim 1, which is characterized in that the system also includes:

Meal delivery robot equipment, for vegetable to be distributed to the address specified in order.

24. a kind of catering information processing method characterized by comprising

According to the information gathering subsystem for being deployed in dining room dining area, obtain to the target table for thering is user to take one's seat in the dining area The information collection result of position；

25. according to the method for claim 24, which is characterized in that

It is described according to the information collection as a result, determining the corresponding vegetable correlation circumstance information of the target table, comprising:

Before the vegetable of the target table serves, according to the vegetable situation collection result, determine that the target table closes Connection has descended single temporal information；

It is described that target table progress user emotion is estimated according to the vegetable correlation circumstance information, comprising:

26. according to the method for claim 24, which is characterized in that

After the target table has vegetable to serve, according to the vegetable situation collection result, determine that the target table closes The user of connection is to the depletion rate situation for having served vegetable, and remaining dish amount information；

27. according to the method for claim 26, which is characterized in that

It is described according to the information collection as a result, determining the corresponding vegetable correlation circumstance information of the target table, further includes:

According to the depletion rate, the residue dish amount information and time interval information of serving use the target table Family mood is estimated.

28. according to the method for claim 24, which is characterized in that further include:

Obtain the vegetable production progress msg of the target table；

According to the production progress msg and the vegetable correlation circumstance information, it is pre- that user emotion is carried out to the target table Estimate.

29. according to the method for claim 24, which is characterized in that further include:

If the user emotion estimation results reach preset threshold value, by the identification information of the target table and associated User emotion estimates corresponding second client of waiter user that information is supplied to associated responsibilities.

30. according to the method for claim 24, which is characterized in that further include:

If the user emotion estimation results reach preset threshold value, corresponding second client in the processing and fabricating area is notified Accelerate the production progress to table association vegetable in end.

31. according to the method for claim 24, which is characterized in that further include:

It determines the production progress msg of the target table association vegetable, and the production progress msg of the vegetable is pushed to institute State corresponding first client of target table association order.

32. according to the method for claim 31, which is characterized in that further include:

The time of serving for not serving vegetable to target table association is estimated, and is pushed to the target table association and orders Single corresponding first client.

33. according to the method for claim 32, which is characterized in that

The time of serving to the vegetable is estimated, comprising:

Determine vegetable queuing message to be produced；

According to the average Production Time information of vegetable quantity and each vegetable before coming the vegetable in queue, to the dish The time of serving of product is estimated.

34. according to the method for claim 24, which is characterized in that further include:

When knowing the information that the vegetable completes, which is notified into the second client corresponding to biography dish person user.

35. according to the method for claim 24, which is characterized in that further include:

When receiving the table reserve requests to the dining room, provide the dining room table three-dimensional layout information and each table Status information of the position in corresponding subscription time section.

36. according to the method for claim 24, which is characterized in that further include:

The result information of ordering submitted during being lined up equipotential by the first client is received, and raw according to result information of ordering At order；

After receiving table mark barcode scanning result by first client, which is identified and is closed with the order information Connection, and it is pushed to second client in dining room processing and fabricating area.

37. according to the method for claim 24, which is characterized in that further include:

By the information gathering subsystem, the new user of the specific table in dining area information of taking one's seat is acquired；

Notification message that the new user takes one's seat and associated table identification information are pushed to the second visitor of waiter user Family end.

38. according to the method for claim 24, which is characterized in that further include:

Ordering when requesting for the first client submission is received, recommendation information of ordering is provided.

39. according to the method for claim 38, which is characterized in that

It is described that recommendation information of ordering is provided, comprising:

It is the label of each vegetable addition according to dining occasion and/or taste preference information that the first client is submitted, and in advance Information provides recommendation information of ordering.

40. according to the method for claim 38, which is characterized in that

Determine number of meals information；

41. according to the method for claim 38, which is characterized in that

42. according to the method for claim 24, which is characterized in that further include:

Image Acquisition is carried out to each table in the dining area by the information gathering subsystem；

According to the Image Acquisition information of each table, the state change information of each table is determined, and corresponding notification information is provided.

43. according to the method for claim 42, which is characterized in that

The original state of each table is optional state；

The state change information of each table of determination, comprising:

If detecting that the target table by barcode scanning, is switched to middle state of ordering by the associated graphic code of target table；

If detecting that the associated order of target table is pushed to second client in processing and fabricating area, by the mesh Mark table is switched to state in dining.

44. according to the method for claim 42, which is characterized in that

The state change information of each table of determination, comprising:

If the associated order of target table is switched to the state of checkout, and nobody is just within preset time period for the target table The target table is then switched to state to be cleaned by seat, and is notified to the second visitor for being responsible for clean waiter's user-association Family end.

45. according to the method for claim 44, which is characterized in that

The state change information of each table of determination, further includes:

If cleaning is completed in target table, the target table is switched to optional state, and there are equipotential use In the case where family, the state updating information of the target table is notified second of waiter's user-association to responsible ranking guidance Client.

46. according to the method for claim 24, which is characterized in that the method also includes:

Human face image information acquisition is carried out to the user for entering the dining area by the information gathering subsystem；

Subscriber identity information and associated non-privacy information are identified by the human face image information, and are supplied to related clothes The second client of business person.

47. according to the method for claim 24, which is characterized in that the method also includes:

Interactive information is exported by the display screen of dining room equipotential space；

When receiving the interaction request of the first client, the first client of Xiang Suoshu returns to interaction result.

48. according to the method for claim 47, which is characterized in that

The interaction result includes consumption benefits information relevant to the dining room obtained.

49. according to the method for claim 24, which is characterized in that the method also includes:

For the order of user on line, the meal delivery robot equipment in the dining room is scheduled, will pass through the food delivery The associated vegetable of the order is distributed to specified address by robot device.

50. according to the method for claim 49, which is characterized in that

The meal delivery robot equipment in the dining room is scheduled, comprising:

According to the corresponding food delivery temporal information of user's order on the line, the distance between geographical location information and each order The information of occupied space needed for associated vegetable merges the order of user on the line；

51. according to the method for claim 49, which is characterized in that further include:

Route information by meal delivery robot equipment in dispatching position on the way and/or approach is supplied to ordering for user on the line Single corresponding first client.

52. a kind of catering information providing method characterized by comprising

The identification information and associated user emotion for receiving the target table of server push estimate information, wherein the use Family mood, which estimates information, to be determined according to the associated vegetable correlation circumstance information of the target table；

Information is estimated according to the identification information of the target table and associated user emotion, prompt information is provided, for mentioning Show that corresponding waiter pacifies the user of the target table, or accelerates the production to target table association vegetable Progress.

53. a kind of catering information reservation processing method characterized by comprising

The status information of the table three-dimensional layout information and each table in the dining room in corresponding subscription time section is provided；

54. method according to claim 53, which is characterized in that further include:

It receives and is ordered result information by the reservation that first client is submitted；

The result information of ordering of reserving is added in the reservation order；

55. a kind of catering information reservation processing method characterized by comprising

The first option of operation for carrying out table reservation is provided；

After receiving table reserve requests by first option of operation, the table three-dimensional layout information in corresponding dining room is shown, And status information of each table in corresponding subscription time section；

56. method according to claim 55, which is characterized in that further include:

The second option of operation ordered for carrying out reservation is provided；

It is received by second option of operation after ordering reserve requests, the optional dish information in corresponding dining room is provided；

The result information that will order is submitted to server, for being added in the reservation order.

57. a kind of catering information recommended method characterized by comprising

The associated dish information database in dining room is provided, preserves the associated label information of vegetable, the mark in the database Label information includes the dining occasion information and/or taste information that each vegetable is suitble to；

The request of ordering for receiving the submission of the first client carries dining occasion information and/or taste preference letter in the request Breath；

According at least to the dining occasion and/or taste preference information and the corresponding label information of each vegetable, provide a little Meal recommendation information.

58. method according to claim 57, which is characterized in that

The corresponding vegetable quantity of different numbers of meals and vegetable category combinations Rule Information are also preserved in the database；

The method also includes:

Determine the number of meals information of the first client associate table；

According to the number of meals information and the dining occasion and/or taste preference information, recommendation information of ordering is provided.

59. method according to claim 57, which is characterized in that

The number of meals information of determination the first client associate table, comprising:

60. method according to claim 57, which is characterized in that

The information gathering subsystem disposed by dining room dining area carries out information collection to the association table, and is tied according to acquisition Fruit determines the number of meals information.

61. a kind of catering information recommended method characterized by comprising

Offer is ordered interface, and is provided in the interface for select the first of dining occasion and/or taste preference information to grasp Make option；

After receiving dining occasion and/or taste preference information by first option of operation, recommendation information of ordering is provided, institute Stating recommendation information of ordering is according at least to the dining occasion and/or taste preference information and the corresponding label letter of each vegetable Breath determination.

62. a kind of catering information processing unit characterized by comprising

Information collection result obtaining unit, for obtaining to described according to the information gathering subsystem for being deployed in dining room dining area The information collection result for the target table for thering is user to take one's seat in dining area；

Vegetable correlation circumstance information determination unit is used for according to the information collection as a result, determining that the target table is corresponding Vegetable correlation circumstance information；

Mood estimates unit, estimates for carrying out user emotion to the target table according to the vegetable correlation circumstance information.

63. a kind of catering information provides device characterized by comprising

Mood estimates information receiving unit, for receive the target table of server push identification information and associated user Mood estimates information, wherein it is according to the associated vegetable correlation circumstance letter of the target table that the user emotion, which estimates information, What breath was determined；

Prompt information provides unit, for estimating information according to the identification information and associated user emotion of the target table Prompt information is provided, with for prompting corresponding waiter to pacify the user of the target table, or is accelerated to described The production progress of target table association vegetable.

64. a kind of catering information reservation processing device characterized by comprising

Reserve requests receiving unit passes through asking to the progress table reservation of specified dining room for the first client submission for receiving It asks；

Three-dimensional layout's information provider unit, the table three-dimensional layout information for being used to provide the described dining room and each table are in correspondence Status information in subscription time section；

Order generation unit is reserved, is ordered for generating reservation according to table selection result and associated subscription time segment information It is single.

65. a kind of catering information reservation processing device characterized by comprising

Table information display unit shows corresponding meal after receiving table reserve requests by first option of operation Status information of the table three-dimensional layout information and each table in the Room in corresponding subscription time section；

66. a kind of catering information recommendation apparatus characterized by comprising

Dish information database provides unit and saves in the database for providing dining room associated dish information database There is the associated label information of vegetable, the label information includes the dining occasion information and/or taste information that each vegetable is suitble to；

Request reception unit of ordering carries dining field for receiving the request of ordering of the first client submission in the request Close information and/or taste preference information；

Recommendation information of ordering provides unit, for according at least to the dining occasion and/or taste preference information and each vegetable The corresponding label information, provides recommendation information of ordering.

67. a kind of catering information recommendation apparatus characterized by comprising

Order interface providing unit, for providing interface of ordering, and provide in the interface for select dining occasion and/or First option of operation of taste preference information；

It orders information provider unit, for receiving dining occasion and/or taste preference information by first option of operation Afterwards, recommendation information of ordering is provided, the recommendation information of ordering be according at least to the dining occasion and/or taste preference information, And each vegetable corresponding label information determines.

68. a kind of electronic equipment characterized by comprising

One or more processors；And

With the memory of one or more of relational processors, for storing program instruction, described program refers to the memory It enables when reading execution by one or more of processors, performs the following operations: