CN108090840A - Complex management service device and its application method based on wechat public platform - Google Patents
Complex management service device and its application method based on wechat public platform Download PDFInfo
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- CN108090840A CN108090840A CN201611029799.2A CN201611029799A CN108090840A CN 108090840 A CN108090840 A CN 108090840A CN 201611029799 A CN201611029799 A CN 201611029799A CN 108090840 A CN108090840 A CN 108090840A
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- 238000000034 method Methods 0.000 title claims abstract description 19
- 230000008569 process Effects 0.000 claims abstract description 8
- 238000004891 communication Methods 0.000 claims abstract description 4
- 238000011156 evaluation Methods 0.000 claims description 4
- 238000005516 engineering process Methods 0.000 description 2
- 230000006872 improvement Effects 0.000 description 2
- 230000003993 interaction Effects 0.000 description 2
- 230000001960 triggered effect Effects 0.000 description 2
- 230000007547 defect Effects 0.000 description 1
- 238000010586 diagram Methods 0.000 description 1
- 230000000694 effects Effects 0.000 description 1
- 230000005055 memory storage Effects 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000008439 repair process Effects 0.000 description 1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/01—Social networking
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
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Abstract
The present invention relates to complex management service fields, provide a kind of complex management service device and its application method based on wechat public platform.The device includes configuration device, reporting device, inquiry unit and the evaluating apparatus with wechat public platform communication connection respectively, the configuration device, reporting device, inquiry unit and evaluating apparatus are sequentially connected, configuration different user reports service in the configuration device, the reporting module selects the service type in the configuration device, the reporting device carries out work order to the service type selected and reports, and the inquiry unit, after work order process is inquired about, the evaluating apparatus evaluates the work order of completion.The present invention when solving the problems, such as wechat declaration form can not uploading pictures, audio or video, carry out subsequent follow-up service for work order after finishing, there is high practical value.
Description
Technical field
The present invention relates to complex management service field, more particularly to a kind of complex pipe based on wechat public platform
Manage service unit and its application method.
Background technology
At present, the wechat declaration form in existing product uses form web page logging data, uploading pictures, audio or can not regard
Frequently.For the follow-up follow-up service blank after the completion of work order, it can not be inquired about and be evaluated task or need to check previous
Work order information with evaluation record.Therefore, the prior art need to be improved.
The content of the invention
For solve the prior art the defects of, now provide a kind of complex management service device based on wechat public platform and
Its application method can realize the intelligence of user and the interaction of wechat declaration form.
The present invention provides a kind of complex management service devices based on wechat public platform, are arranged at wechat public platform
In platform, filled including configuration device, reporting device, inquiry unit and the evaluation respectively with wechat public platform communication connection
It puts, the configuration device, reporting device, inquiry unit and evaluating apparatus are sequentially connected, the different use of configuration in the configuration device
Family reports service, the reporting module selects the service type in the configuration device, and the reporting device is to having selected
The service type carries out work order and reports, and the inquiry unit, after work order process is inquired about, the evaluating apparatus is to completion
The work order is evaluated.
The present invention also provides a kind of application method of the complex management service device based on wechat public platform, including
Following steps：
S1：Into public platform, user logs in, and synchronously reports scope for repairment；
S2:Work order reports；
S3：Check work order process；
S4：Satisfaction scoring is carried out to completing work order.
Further, plurality of memory cells is equipped in the configuration device, storage is equipped in each storage unit
It is different types of to report service.User reports different service types to public platform at any time according to the usage requirement.
Further, selecting unit and input unit, the input unit and the configuration are equipped in the reporting device
Device connect, and the input unit in input report information and date after, by the selecting unit select service type into
Row work order reports.Set selecting unit and input unit that word or picture can be sent in the chat box of public platform, and it is right
Service type makes choice.
Further, a plurality of level cells are equipped in the evaluating apparatus, are equipped with successively in each level cells
Different score values, after the level cells are triggered, the corresponding score value of the level cells is shown in wechat public platform platform.
Set level cells that can score the work order of completion, it is as reference or real for platform interior personnel for other users
Row improvement.
Further, concretely comprising the following steps in step S2：
1）, click on work order report, chat box, which is shown, to be started to report；
2）, can repeatedly send word and pictorial information in chat box, be stored in configuration after the information bulk registration sent
It is integrated in device；
3）, chat box display terminate report link；
4）, clickthrough enter the Web page, select service type complete work order report.
Due to using the technology described above, the advantageous effect made it have is the present invention：
The present invention when solving the problems, such as wechat declaration form can not uploading pictures, audio or video, for work order after finishing into
The subsequent follow-up service of row, has high practical value.
Description of the drawings
The present invention is described in further detail with specific embodiment below in conjunction with the accompanying drawings：
Fig. 1 is the structure diagram of complex management service device of the first embodiment of the invention based on wechat public platform；
Fig. 2 is the configuration device interior sash of complex management service device of the first embodiment of the invention based on wechat public platform
Figure；
Fig. 3 is the reporting device interior sash of complex management service device of the first embodiment of the invention based on wechat public platform
Figure；
Fig. 4 is the evaluating apparatus interior sash of complex management service device of the first embodiment of the invention based on wechat public platform
Figure；
The step of Fig. 5 is the application method of complex management service device of the second embodiment of the invention based on wechat public platform
Flow chart.
Wherein, specific reference numeral is as follows：
Configuration device 1, reporting device 2, inquiry unit 3, evaluating apparatus 4, storage unit 11, selecting unit 21, input unit 22.
Specific embodiment
To make the object, technical solutions and advantages of the present invention clearer, below in conjunction with attached drawing to each reality of the present invention
The mode of applying is explained in detail.However, it will be understood by those skilled in the art that in the embodiments of the present invention
In, in order to make the reader understand this application better, many technical details are proposed.But even if without these technical details and
Many variations and modification based on following embodiment can also realize each claim of the application skill claimed
Art scheme.
The first embodiment of the present invention provides a kind of complex management service device based on wechat public platform, sets
In in wechat public platform platform, as shown in Figure 1, including respectively with the configuration device 1 of wechat public platform communication connection, on apply to install
2, inquiry unit 3 and evaluating apparatus 4 are put, configuration device 1, reporting device 2, inquiry unit 3 and evaluating apparatus 4 are sequentially connected, match somebody with somebody
Put the service that reports of configuration different user in device 1, the service type in 2 option and installment device 1 of reporting device, reporting device 2
Work order is carried out to the service type selected to report, and inquiry unit 3, after work order process is inquired about, evaluating apparatus 4 is to completion
Work order is evaluated.
Wherein, as shown in Fig. 2, being equipped with plurality of memory cells 11 in configuration device 1, it is equipped with and deposits in each storage unit 11
It stores up and different types of reports service.User can enter public platform, after login, synchronously repair report scope, so according to the usage requirement
Different service types is reported to public platform at any time.
Meanwhile as shown in figure 3, selecting unit 21 and input unit 22 are equipped in reporting device 2, input unit 22 is with configuring
Each storage unit 11 in device 1 connects, and input reports information and date in input unit 22（Such as it word, picture, regards
Frequency etc., comprising service range have and keep a public place clean, ensure public security and repaired etc. with electromechanical）, storage is stored in after the information bulk registration sent
In unit 11, related link is clicked on after display terminates to report, after selecting service type and work order of surviving by selecting unit 21
It is reported.There is provided selecting units 21 and input unit 22 to be sent to word or picture in the chat box of public platform,
And it is made choice after being integrated to service type.
At the same time, as shown in figure 4, in order to make device more perfect, a plurality of grade lists are equipped in evaluating apparatus 4
Member is equipped with different score values in each level cells, is always divided into five successively, be respectively 1 score value, 2 score values, 3 score values, 4 points
Value and 5 score values, after each level cells are triggered, the corresponding score value of the level cells is shown in wechat public platform platform.If
Putting different brackets unit can score to the work order of completion, for other users as reference or for platform interior personnel
Carry out improvement.
In specifically used, after the different service types needed for 11 memory storage user of storage unit in configuration device 1,
User initially enters public platform, and user logs in, and synchronously reports scope for repairment, then clicks on work order and reports, and chat box, which is shown, to be started to report,
Word, picture or video can be repeatedly sent in chat box, the link that end reports can be shown in chat box, then clicks on chain
It connects and enters the Web page, required service type is selected by selecting unit 21, if inquiry can be passed through there are doubt to work order
Device 3 inquires about the process of work order, finally enters evaluating apparatus 4, and the scoring of satisfaction is carried out to the work order of completion, can be from 1 point
It is worth between the level cells of 5 score values and selects, which is evaluated, completes operation.
The complex management service device based on wechat public platform of the present invention can not upload when solving wechat declaration form
The problem of picture, audio or video, carries out subsequent follow-up service for work order after finishing, has high practical valency
Value.
The second embodiment of the present invention provides a kind of making for complex management service device based on wechat public platform
With method, second embodiment is the application method of first embodiment, as shown in figure 5, it is mainly included the following steps that：
S1：Into public platform, user logs in, and synchronously reports scope for repairment；
S2:Work order reports；
S3：Check work order process；
S4：Satisfaction scoring is carried out to completing work order.
Wherein, in order to further illustrate concretely comprising the following steps in step S2：
1）, click on work order report, chat box, which is shown, to be started to report；
2）, can repeatedly send word and pictorial information in chat box, be stored in configuration device after the information bulk registration sent
Inside integrated；
3）, chat box display terminate report link；
4）, clickthrough enter the Web page, select service type complete work order report.
The present embodiment it is easy to operate/quick, realize the intelligence of user and the interaction of wechat declaration form.
It will be understood by those skilled in the art that the respective embodiments described above are to realize specific embodiments of the present invention,
And in practical applications, can to it, various changes can be made in the form and details, without departing from the spirit and scope of the present invention.
Claims (6)
1. a kind of complex management service device based on wechat public platform, is arranged in wechat public platform platform, feature
It is：It is filled including configuration device, reporting device, inquiry unit and the evaluation respectively with wechat public platform communication connection
It puts, the configuration device, reporting device, inquiry unit and evaluating apparatus are sequentially connected, the different use of configuration in the configuration device
Family reports service, the reporting module selects the service type in the configuration device, and the reporting device is to having selected
The service type carries out work order and reports, and the inquiry unit, after work order process is inquired about, the evaluating apparatus is to completion
The work order is evaluated.
2. the complex management service based on wechat public platform as described in claim 1, it is characterised in that：The configuration dress
Plurality of memory cells is equipped in putting, is equipped with to store in each storage unit and different types of reports service.
3. the complex management service based on wechat public platform as described in claim 1, it is characterised in that：It is applied to install on described
Selecting unit and input unit are equipped in putting, the input unit is connected with the configuration device, and defeated in the input unit
Enter after reporting information and date, by the selecting unit service type is selected to carry out work order and reported.
4. the complex management service based on wechat public platform as described in claim 1, it is characterised in that：The evaluation dress
A plurality of level cells are equipped in putting, are equipped with different score values successively in each level cells, the level cells are touched
After hair, the corresponding score value of the level cells is shown in wechat public platform platform.
5. a kind of application method of the complex management service device based on wechat public platform, which is characterized in that including following
Step：
S1：Into public platform, user logs in, and synchronously reports scope for repairment；
S2:Work order reports；
S3：Check work order process；
S4：Satisfaction scoring is carried out to completing work order.
6. the application method of the complex management service device based on wechat public platform as claimed in claim 5, feature
It is, concretely comprising the following steps in step S2：
1）, click on work order report, chat box, which is shown, to be started to report；
2）, can repeatedly send word and pictorial information in chat box, be stored in configuration after the information bulk registration sent
It is integrated in device；
3）, chat box display terminate report link；
4）, clickthrough enter the Web page, select service type complete work order report.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201611029799.2A CN108090840A (en) | 2016-11-22 | 2016-11-22 | Complex management service device and its application method based on wechat public platform |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201611029799.2A CN108090840A (en) | 2016-11-22 | 2016-11-22 | Complex management service device and its application method based on wechat public platform |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN108090840A true CN108090840A (en) | 2018-05-29 |
Family
ID=62169558
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201611029799.2A Pending CN108090840A (en) | 2016-11-22 | 2016-11-22 | Complex management service device and its application method based on wechat public platform |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109492782A (en) * | 2018-11-12 | 2019-03-19 | 海南金容家网络科技有限公司 | Property Management of residence reports processing method and processing device for repairment based on user terminal |
| CN110135688A (en) * | 2019-04-12 | 2019-08-16 | 武汉格罗夫氢能汽车有限公司 | A kind of evaluation method of fuel cell car |
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| CN105931456A (en) * | 2016-06-28 | 2016-09-07 | 江苏比特达信息技术有限公司 | Road vehicle rescuing method based on on-line and off-line interaction |
| CN106097169A (en) * | 2016-04-12 | 2016-11-09 | 立德高科（昆山）数码科技有限责任公司 | Based on electric appliances service public number to carry out method and the platform of electric appliances service |
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- 2016-11-22 CN CN201611029799.2A patent/CN108090840A/en active Pending
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN104484903A (en) * | 2014-12-04 | 2015-04-01 | 深圳市凯达尔科技实业有限公司 | Roadside parking fee payment method based on WeChat public platform |
| CN105184625A (en) * | 2015-07-24 | 2015-12-23 | 无锡乾元智能安全技术研究有限公司 | Liquefied petroleum gas pot distribution method based on O2O mode |
| CN105303300A (en) * | 2015-10-10 | 2016-02-03 | 苏州安达智汇信息科技有限公司 | Intelligent product maintenance platform system and intelligent product maintenance method |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN109492782A (en) * | 2018-11-12 | 2019-03-19 | 海南金容家网络科技有限公司 | Property Management of residence reports processing method and processing device for repairment based on user terminal |
| CN110135688A (en) * | 2019-04-12 | 2019-08-16 | 武汉格罗夫氢能汽车有限公司 | A kind of evaluation method of fuel cell car |
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| TA01 | Transfer of patent application right |
Effective date of registration: 20180719 Address after: 200000 China (Shanghai) free trade trial area, room 1212, building B, 2305 Chong Chun Road, with 11 floors. Applicant after: Shanghai Xun Zhi science and Technology Co., Ltd. Address before: 202155 room 2123, 1 story G, 3 Xiushan Road, Chongming County town, Shanghai, Chongming (Chongming Industrial Park) Applicant before: Shanghai Ruiming Enterprise Services Co. Ltd |
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| RJ01 | Rejection of invention patent application after publication | ||
| RJ01 | Rejection of invention patent application after publication |
Application publication date: 20180529 |