CN108074034A - Service auxiliary device, service householder method and program - Google Patents
Service auxiliary device, service householder method and program Download PDFInfo
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
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Abstract
The present invention relates to service auxiliary device, service householder method and programs, and the item that employee should confirm is aggregated in care institutions vibrations.The individual information region for servicing the essential information region that the weather table picture shown by auxiliary device is the essential information that service is included the person of being provided and other information comprising service the be provided person related with specific period configures side by side along a first direction, and the picture for continuously configuring in the essential information region of each service person of being provided and individual information region along the second direction different from first direction, individual information region have：Points for attention region comprising the points for attention related with the service person of being provided；The navigation area of newest health status comprising the service person of being provided；Sequential graph region, will be specific during time be divided into the time frame that multiple time frames form and configured with time series, and at least include the object of the service of expression on time frame.
Description
Technical field
The present invention relates to a kind of service auxiliary device, service householder method and programs.
Background technology
In care institutions vibrations, mechanism president manager, nursing manager, service provide owner, nursing employee, nurse duty
The various occupations of member, functional training consultant, life auxiliary employee and reception office clerk etc. (following, collectively referred to as " employee ")
Multiple employees take turns at keeping watch, and 24 provide continual service in 365 days when small.In addition, in care institutions vibrations, it is a large amount of to occur just to move in
Live in physical condition and the symptom of the person of moving in of care institutions vibrations etc. etc. health status variation, and/or it is so-called be possible to
It surprisingly should the such burst thing of equity as accident and accident of generation etc..Therefore, except providing based on nursing care plan
And/or outside the appropriate service of (hereinafter referred to as " planning ") such as nurse plan, it is also necessary to tackle rapidly and properly predetermined
Outside, the thing outside expecting.Therefore, the practice cooperated between reliable information sharing and employee is sought.
Patent Document 1 discloses, in the background of time scale display inserted real data tabs skill
Art.
Patent Document 2 discloses make by the rhythm of life pictorialization of care-giver, and make across more days by care-giver
Rhythm of life variation pictorialization and the technology that shows.
Prior art literature
Patent document
Patent document 1：No. 3681242 publications of Japanese Patent No.
Patent document 2：No. 5379923 publications of Japanese Patent No.
The content of the invention
Technical problem
There are many necessary item that employee should confirm in mechanism.Further, since many service persons of being provided that live in mechanism,
So the information for needing to notice other service persons of being provided is while offer service.However, aggregate care institutions vibrations
The technology for the item that middle employee should confirm is not suggested.
In addition, for care institutions vibrations, for be the person of moving in nursed is needed to be moved in mechanism as property, frequency
Various accidents occur numerously.In the case where new accident has occurred, in order to which accident content is being recorded in report, and
Accident content is shared between the relevant personnel, the relevant personnel are enclosed in report and have a guide look of inspection table, and are passed round.
However, it is necessary to carry out the situation for belonging to other floors or other groups in the relevant personnel that should share accident content
Under, according to its attribute duplicate report and passed round, and compared with mechanism outside the relevant personnel, fax accident report or by its
Electronization and transmitted using Email and/or groupware wait operations.In addition, the content of accident report is due to the time
Situation about being updated by its content it is very much, so also needing to carry out shared work every time.
In addition, not only accident content is shared, it is also necessary to appropriate accident reply.When an accident occurs, from occurring to answering
Until to end, it is necessary to by the program of a certainty.Specifically, except the person of moving in itself to the party as accident
It carries out outside emergency response, it is also necessary to carry out first to family members and/or the doctor in charge, administrative department etc. by phone and/or FAX
Secondary report, the on-site verification of accident and/or analysis and the formulation of preventive measure the reason for accident meeting, accident, by one periodically
Between after self-examination.Furthermore, it is desirable to according to the content of accident, nursing care plan is reformulated, utilizes the written material to administrative department
Carry out the second report.Therefore, numerous relevant personnel have to carry out various programs until incident response terminates, it is necessary to when certain
Between.
However, there is no for confirming effective system that whether program of a series of incident response is not fulfiled protractedly
System.Present situation is additionally to make management book or by certain time and right every certain period to manage incident response program
The relevant personnel additionally confirm, it is necessary to substantial amounts of work indirectly.
More than, in the case where sharing the content of accident with paper delivery medium, even an accident, in numerous relevant personnel
Between share information be also to need the time.In addition, share simultaneous multiple accidents while, according to each accident per when
The situation of variation is often carved, it is extremely difficult to grasp the development situation that appropriate response is not fulfiled lingeringly etc in time.
Particularly, various posts are shared in the employee of a variety of occupations as care institutions vibrations, so as to the person of moving in etc.
In the case of the service that one is provided, it is also very desirable to the shared and incident response of rapid accident information.
Also, without proposing in multiple mechanisms, it can easily grasp and which kind of medical treatment and nursing and/or accident just occurs
Technology.
Therefore, the service for the picture for aggregating the item that employee should confirm it is an object of the invention to provide display is auxiliary
Help device, service householder method and program.
In addition, it is an object of the invention to provide accident situation and incident response disposal can be easily shared between employee
Development situation service auxiliary device.
Also, it is an object of the invention to provide in multiple mechanisms, can easily grasp which type of thing just occurs
Therefore such service auxiliary device.
Technical solution
The service auxiliary device of one embodiment of the present invention is that possess：Storage part, the storage service person of being provided receive to carry
Predetermined and actual achievement the data of the service of confession；And display control unit, the life of the service person of being provided will be represented based on data
The weather table picture of situation living is shown in display unit, and weather table picture is will to include the identification service person of being provided
Information essential information region and include indivedual letters with other information of the relevant service person of being provided of specific period
Breath region configures side by side along the first direction, and by the essential information region of each service person of being provided and individual information region
The picture continuously configured along the second direction different from first direction, individual information region has：Points for attention region, bag
Containing with the relevant points for attention of the service person of being provided；Navigation area, it includes the newest health status of the service person of being provided；With
And sequential graph region, will be specific during time be divided into the time frame that multiple time frames form and configured with time series,
And include the object at least representing display service on time frame.
According to which, display summarizes the essential information region of each service person of being provided and individual information region
Picture.Have in individual information region：Points for attention region, it includes with the relevant points for attention of the service person of being provided；Navigation
Region, it includes the newest health status of the service person of being provided；And sequential graph region, will be specific during time draw
Time frame obtained by being divided into multiple time frames is configured with time series, and includes the object of the service of expression on time frame.By
The picture of such information is summarized in display, so employee can promptly confirm to provide the information of appropriate service.
The service auxiliary device of one embodiment of the present invention be using can show accumulation in storage part information it is multiple
Terminal, and the service auxiliary device for providing service, storage part are configured to, for each in multiple accidents, be recorded in clothes
The information of the accident occurred in the offer of business and the information that the group being made of multiple employees set is associated with the accident, terminal institute
The display control unit possessed is configured to display and the information of the multiple accidents set is associated with the employee of operating terminal, for multiple things
Each in therefore represents whether the employee confirms the information of accident information and for each expression in multiple accidents
Whether confirm the information of accident information with associated group other employees of accident.
According to which, the associated accident information of employee due to that can show and operate the terminal, institute is so as to easily
The accident information that ground confirmation should confirm.Further, since it can also grasp true with the accident of other associated employees of the accident information
Situation is recognized, so being easy to realize incident response with other employee compositions.
In addition, storage part stores predetermined and actual achievement the data for the service that multiple service persons of being provided are received, know
The information of the service person of being provided does not include the information that the identification service person of being provided receives the mechanism of service, and display control unit can be with structure
As the species for each mechanism and service, the number of packages of the service being provided is shown.
According to which, grasped due to that can count for each mechanism, what provides in the current or scheduled period
Service, receive the inter-agency comparison of service and/or particularity etc. so as to easily grasping.
It should be illustrated that employee of the invention refers to mechanism president manager, nursing manager (plan makes director), clothes
Business provides owner, nursing employee mechanism nurse, nurse office worker, functional training consultant, life discussion person, life auxiliary person
The people of the progress such as work and reception office clerk and the relevant work of mechanism, the supplier comprising service.In addition, in a broad sense,
Include the region cause general manager, further for managing the region cause managers of multiple care institutions vibrations, multiple regions division department under the overall leadership
The company director of multiple regions headquarters under the overall leadership or management level or this member work.
The service householder method of one embodiment of the present invention be using can show accumulation in storage part information it is multiple
Terminal, and it is used to provide the service householder method of service, include the steps：In storage part, in multiple accidents
Each, is recorded in the information of the accident occurred in the offer of service and associates with the accident being made of multiple employees for setting
The step of information of group；In the display control unit that terminal possesses, display associates multiple things of setting with the employee of operating terminal
Therefore information, for each in multiple accidents represent whether the employee confirms the information of accident information, for multiple things
The step of whether each expression and other employees of associated group of accident in therefore confirm the information of accident information.
According to which, due to can to the employee of operating terminal, show with the associated accident information of the employee, so energy
It is enough easily to grasp the accident information that confirmed.It is carried further, since can also grasp with other associated services of the accident information
The accident of donor confirms situation, so being easy to coordinate with other ISPs and realize accident and tackle.
Further optionally, the predetermined and reality for the service that multiple service persons of being provided are received is stored included in storage part
The step of data of achievement, the information of the identification service person of being provided include the letter that the identification service person of being provided receives the mechanism of service
Breath also comprising display control unit for each mechanism for receiving service, and for the species of each service, shows multiple service quilts
The step of number of packages for the service that supplier is received.
According to which, each mechanism for receiving service, current or scheduled period are directed to due to can statistically grasp
It is interior which type of service is provided, so will appreciate that the inter-agency comparison for receiving service and/or particularity etc..
The program of one embodiment of the present invention performs in a computer：For each in multiple accidents, clothes are recorded in
The information of the accident occurred in the offer of business and associated with the accident setting the group being made of multiple employees information the step of；
It shows and the information of the multiple accidents set is associated with operating the employee of computer, represents the member for each in multiple accidents
Whether work confirms the information of accident information, represents other employees with associated group of accident for each in multiple accidents
Whether the information of accident information is confirmed.
According to which, due to can to operating the employee of computer, display and the associated accident information of the employee, so
The accident information that should be confirmed can easily be grasped.Further, since it can also grasp and other associated services of the accident information
The accident of supplier confirms situation, so being easy to coordinate with other ISPs and realizing accident and tackle.
Furthermore it is possible to be a kind of program, the predetermined of the service that multiple service persons of being provided are received is stored in a computer
With the data of actual achievement, the information of the identification service person of being provided includes the letter that the identification service person of being provided receives the place of service
Breath in display control unit, for each mechanism for receiving service and for the species of each service, shows that multiple services are provided
The number of packages for the service that person is received.
According to which, each mechanism for receiving service, current or scheduled period are directed to due to can statistically grasp
It is interior provide which type of service, institute so as to easily grasp receive service inter-agency comparison and/or particular organization spy
Different property etc..
Invention effect
In accordance with the invention it is possible to show the picture for summarizing the item that employee should confirm.In addition, can relevant employee it
Between easily share accident information.In addition, can easily rest in provided in each care institutions vibrations medical treatment nursing number of packages and/
Or accident number of packages.
Description of the drawings
Fig. 1 is the figure of the composition for the system for representing embodiment.
Fig. 2 is the figure for the composition for representing server and user terminal.
Fig. 3 is the figure for the example for representing weather table picture.
Fig. 4 is the figure for the part for having won the weather region in weather table picture.
Fig. 5 is the figure illustrated to the example that the time shaft of the sequence diagram of sequential graph region is made to stretch and show.
Fig. 6 is the figure for representing to be shown in the example of the time frame variation of sequential graph region.
Fig. 7 is the figure for an example for showing service log picture.
Fig. 8 is the figure for an example for representing object.
Fig. 9 is pair figure illustrated with the relevant icon of life index.
Figure 10 is the figure illustrated to the switching for being shown in the figure of icon etc..
Figure 11 is the figure of the example of control icon configuration in the case of representing that frame overlaps multiple icons at the same time.
Figure 12 is the figure for the example being highlighted on the multiple time frames represented on the time frame of sequential graph region.
Figure 13 is the figure for representing to make an example of the picture used during accident report.
Figure 14 be represent input through when the figure of an example of picture that records.
Figure 15 is the figure for an example for representing guide look display pattern picture.
Figure 16 is the figure for an example for representing health status mode picture.
Figure 17 is the figure for an example for representing input pattern picture together.
Figure 18 is the figure for an example for representing the personal predetermined picture of single-revolution predetermined weekly.
Figure 19 is the figure of an example of the service householder method for representing user terminal.
Figure 20 is the figure of an example of the control method for representing server.
Figure 21 is the setting screen example of the reporting hierarchies of accident.
Figure 22 is the picture example of accident report.
Figure 23 is for notifying the picture example of unacknowledged accident.
Figure 24 is the picture example of the confirmation situation for the accident that represents.
Figure 25 is intended to indicate that tabs (tab) example of comment picture.
Figure 26 is comment picture example.
Figure 27 is accident list screen example.
Figure 28 is the picture example for the accident situation for representing each care institutions vibrations.
Symbol description
100：System, 110：Server, 120,120a, 120b：User terminal, 211：Communication unit, 212：Memory control unit,
213：Storage part, 214：Search part, 220：Input unit, 221：Communication unit, 223：Display unit, 224：Display control unit, 225：It deposits
Storage portion, 226：Memory control unit, 300：Weather table picture, 301,302,303,304：Display handoff options card, 310：Inspection
Suo Lan regions, 350：Weather region, 351a：Record, 351b：Record, 351c：Record, 351d：Record, 360：Basic letter
Breath region, 370：Points for attention region, 375：Individual information region, 380：Navigation area, 390：Sequential graph region
Specific embodiment
[explanation of term]
The term illustrated in present embodiment is illustrated.
" employee " is mechanism president manager, and nursing manager (planning to make director), service provide owner, nursing
Employee mechanism nurse, nurse office worker, functional training consultant, life discussion person, life auxiliary employee and reception office clerk
Deng progress and the relevant people of mechanism work.In addition, in a broad sense also comprising region cause manager, the system for managing multiple care institutions vibrations
The region cause general manager of pipe multiple regions division department, the company director of further multiple regions headquarters under the overall leadership and/or
Management level and/or this member work.
" user " is the people using the system illustrated in present embodiment.Specifically, be the employee of management organization with
And the region cause manager of multiple mechanisms and/or its supervisory region cause general manager etc..
" the service person of being provided " is the people for the service that acceptance agencies is provided.Also include not entering to stay in mechanism, it is external
Receive the people of the service of a part.In the following embodiments, the service person of being provided is to enter to stay in the person of moving in of care institutions vibrations
Exemplified by illustrate.It should be illustrated that the service person of being provided can also not be not enter the service for staying in mechanism and receiving day care
People can exist simultaneously both in embodiments described below.
" plan " is the plan for the service that the care institutions vibrations such as nursing care plan and/or nurse plan are provided.
Referring to the drawings, embodiments of the present invention will be described.It should be illustrated that in the various figures, mark same-sign
Component has same or identical structure.
[overall structure]
Fig. 1 is the figure of the structure for the system 100 for representing present embodiment.System 100 possesses server 110 and multiple users
Terminal 120a, 120b.2 user terminals are shown in Fig. 1, but the quantity of user terminal can be arbitrary quantity.It will be multiple
User terminal is referred to as user terminal 120.User terminal 120 and server pass through internet and LAN (Local Area
Network：LAN) etc. networks be connected with each other.
User terminal 120 is the information processing terminal used by the employee of care institutions vibrations, is sent out as service auxiliary device
Wave function.The user of system 100 includes the employee of care institutions vibrations in the present embodiment.User can be with reference to being shown in use
Information of family terminal 120 etc. carrys out offer required information of confirmed service etc..
Server 110 is the information processing unit of the storage data related with the service provided, as service assistant service
Device and function.User terminal 120 can be based on the data sent from server 110 and by presentation of information in user terminal
120.In addition, server 110 also can be with such as login mode management and utilization person, it will be corresponding with the user of user terminal 120
Data sending to user terminal 120.
Each user terminal 120 carries out the processing synchronous with server 110 predetermined at the time of.Therefore, user X is input to
The data of user terminal 120a are temporarily sent to server 110, afterwards, the user of user Y are sent to from server 110
Terminal 120b, and reflect to user terminal 120b.Therefore, service offer status of implementation and/or get in touch with item shared grade and
Shi Jinhang.It should be illustrated that user terminal 120 can be the form shared by multiple users.In addition, it arranges in the present embodiment
It lifts and carries out via being illustrated exemplified by the form of the processing of server 110, but can also use synchronous between each user terminal 120
The structure of data.
[structure of server]
Fig. 2 is the block diagram of the structure of the server 110 and user terminal 120 that represent present embodiment.Server 110 possesses
Communication unit 211, memory control unit 212, storage part 213 and search part 214.
Communication unit 211 is by the interface of the networks such as internet and LAN and between server 110 and user terminal 120
Carry out the transmitting and receiving of data.That is, communication unit 211 is functioned as sending part and receiving part.
Various data are write storage part 213 by memory control unit 212, and read various data from storage part 213.
Storage part 213 stores various data.For example, storage part 213 store the person of moving in receive the predetermined of the service provided and
The data of actual achievement.Storage part 213 can be HDD (Hard Disc Drive：Hard disk drive) and/or flash memory etc. it is various
Storage medium.
Search part 214 retrieves the data stored in storage part 213, determines whether there is satisfaction according to predetermined rule
The project of predetermined condition.It is described in detail below.
Server 110 can possess CPU (not shown) (Central Processing Unit：Central processing unit), RAM
(Random Access Memory：Random access memory) and flash memory or HDD (Hard Disc Drive：Hard drive
Device).Flash memory or HDD can be shared with above-mentioned storage part 213, can also separately be set.It is stored in the journey of flash memory or HDD etc.
Sequence is temporarily read into RAM readings, and CPU performs the program for reading RAM, so as to which CPU can be used as server shown in Fig. 2
110 each several part and function.
At least a portion in each several part of server 110 can be scattered by being carried out by multiple information processing units
It manages and realizes.In addition, server 110 can perform processing according to the program from downloads such as Cloud Servers (not shown).Fig. 2
But show an example of structure, server 110 can include other structures.In addition, structure described in Fig. 2
It might not all be all required important document.
[structure of user terminal]
User terminal 120 possesses input unit 220, communication unit 221, display unit 223, display control unit 224, storage part 225
And memory control unit 226.User terminal 120 is various such as can be tablet terminal, smart mobile phone and personal computer
The information processing terminal.
The operation instruction from user is inputted to input unit 220.
Communication unit 221 receives and dispatches various data between server 110 and communication unit 211.That is, communication unit 221 is as reception
Portion and sending part and function.
Display unit 223 shows the various pictures for including aftermentioned weather table picture.For example, display unit 223 can be
Liquid crystal display and organic EL (electroluminescence：Electroluminescent) display etc..
Display control unit 224 be shown in the control of the information of display unit 223.
Storage part 225 stores various data.For example, storage part 225 store the person of moving in receive the predetermined of the service provided and
The data of actual achievement.Storage part 225 can be the various storage mediums such as HDD and/or flash memory.
Various data are write storage part 225 by memory control unit 226, and read various data from storage part 225.
User terminal 120 can possess CPU, RAM and flash memory or HDD (not shown).Flash memory or HDD can with it is upper
It states storage part 225 to share, can also separately set.The program for being stored in flash memory or HDD etc. is temporarily read into RAM, and CPU is held
Row reads the program of RAM, so as to which CPU can be functioned as each several part of user terminal 120 shown in Fig. 2.Fig. 2
But show an example of structure, user terminal 120 can also include other structures.In addition, the knot described in Fig. 2
Structure might not all be all required important document.
It should be illustrated that in the example in figure 2, for convenience of description, be divided into server 110 and user terminal 120 respectively into
Row explanation, but it is not necessarily limited to such mode.For example, in the present embodiment, the picture for controlling user terminal 120 is shown
What the display control unit 224 for the mode shown was acted according to the program for being installed on user terminal 120 on user terminal 120
Form illustrates.However, it is possible to be the picture that user terminal 120 is shown in the generation of server 110, the picture of generation is sent out
It is sent to the form of user terminal 120.In this case, display control unit 224 exists according to the program for being installed on server 110
It is acted on server 110.Similarly, in the present embodiment, to being stored in the various data inputted using input unit 220
While storage part 225 of user terminal 120, the form of the storage part 213 of server 110 is also stored in by synchronization process
It illustrates.However, it is possible to be the storage part 225 for being not stored in user terminal 120, and it is stored in the storage of server 110
The form in portion 213.
[weather table picture]
Fig. 3 is to represent to be shown in the weather table picture 300 of the display unit 223 of the user terminal 120 of present embodiment
Example figure.Weather table picture 300 is the picture for the situation for representing the life for the person of moving in.Fig. 3 is to weather table
The figure that the integral layout of picture 300 illustrates is omitted comprising information in lists.Weather table picture 300 passes through aobvious
Show that control unit 224 is shown, shown information etc. is based on being sent from server 110 and be stored in the storage of user terminal 120
The information of the data in portion 225.
Weather table picture 300 is the picture for having aggregated the information of each person of moving in.Weather table picture
300 include weather region 350.Weather region 350 is to be directed to the region that each person of moving in is configured as line (record), institute
Row is stated by the way that the essential information region 360 of the information of the identification person of moving in will be included and comprising having with specific period and/or period
The individual information region 375 of the other information for the person of moving in closed configures side by side along transverse direction (first direction).Change speech
It, be by the essential information region 360 of each person of moving in and individual information region 375 along longitudinal direction (i.e., with first direction not
With second direction) region that continuously configures.For example, in record 351a, the information of the person of moving in A is according to essential information region
360th, the order in individual information region 375 is shown side by side to the right.Believe in the information of record 351b, the person of moving in B according to basic
Breath region 360, the order in individual information region 375 are shown side by side to the right.Hereinafter, 351c and record 351d also phase are recorded
Together.It should be illustrated that portraitlandscape can be opposite.
In the weather table picture 300 of Fig. 3, the example of the information (that is, 4 records) comprising 4 persons of moving in is shown
Son, but it is not limited to the number.As a mode, the information of the crew of the person of moving in comprising care institutions vibrations.In the life of Fig. 3
It, can be according to the profit for being input to input unit 220 in the case of the person of moving in for having more than 4 people in the example of situation table picture 300
The operation instruction (for example, roll instruction, slide instruction etc.) that user is carried out, display control unit 224 carries out display control, is working as
The information for the person of moving in that the lower section in the weather region 350 of preceding display hides can be shown in display unit 223.
In individual information region 375, points for attention region 370, navigation area 380 and sequential graph region 390 are included.Change speech
It, for each person of moving in, includes points for attention region 370, navigation area 380 and sequential graph region 390.In points for attention
Region 370, comprising with the relevant points for attention of the person of moving in.In navigation area 380, the newest health status comprising the person of moving in.
In sequential graph region 390, the time of specific period (such as same day) is divided into time frame that multiple time frames form (in Fig. 3
It is not shown) it is configured along the first direction with time series, the object comprising the service that represents on the time frame (such as is not schemed in Fig. 3
The icon shown).The concrete example in essential information region 360 and individual information region 375 is as described later.It should be illustrated that the specific phase
Between can be changed to arbitrary period, can show icon corresponding with arbitrary period etc..It for example, can be with during specific
Whole period when small (24) in specific 1 day or it is 1 day specific in a part during (such as from 5 points to 17 points it
Between) or specified number of days (such as 2 days or 1 week) in whole period when small (each 24), can also be in these certain days
A part during (such as from 5 points of each periods until 17 points).
Weather table picture 300 is also included from weather table picture 300 to other pictures outside above-mentioned zone
Switch the display handoff options card 301,302,303,304 of display.In addition, weather table picture 300 is included for searcher
Work be responsible for and/or move in the retrieval column region 310 of the person of moving in of certain floor etc..In addition, in weather region 350
The first record 352 of row illustrates item and/or setting button etc. comprising individual information region 375.
In weather table picture 300, summarize nursing employee suitably and efficiently the offer of service implementation when it is required
Item (information).For example, situation, life index and/or the excretion of predetermined and/or service the implementation of service, Water intake
The unexpected generation shapes such as the predetermined actual achievement value of amount etc., necessary contact item, accident and the accident that is likely to occur
Condition and its reply situation, the absent situation of admission discharge and place etc. of going out outside etc. are shown in a picture.Therefore, Yuan Gongneng
It is enough promptly to confirm information needed.In detail as described later.
Next, weather table picture 300 is illustrated using the example of specific picture.
Fig. 4 is to represent to have won the aobvious of the part in the weather region 350 in the weather table picture 300 of Fig. 3
Show the figure in region 400.Here, as shown in record 351a and record 351b, the information of two persons of moving in is specifically illustrated.Hereinafter,
Illustrate the person of moving in shown in record 351a.
In the essential information region 360 of record 351a, the personal information as the person of moving in, it is shown that the room for the person of moving in
Number, name and photo.In addition, it is shown that urges the confirmation of dangerous and/or attention etc. notifies 410.Record 351a's
Points for attention region 370, comprising with the relevant points for attention of the person of moving in.In the example in fig. 4, it is shown that should as points for attention
" the contact item " of the expression contact item of confirmation though for 1, the number of packages of accident so far, be not developed to actual accident
But the number of packages of the high predictable accident being likely to occur of the possibility that develops into accident and the number of packages of body limitation.If
The instruction of each number of packages is selected to be input to input unit 220 user, then shown that the imperial portion 224 of system is based on being stored in storage part 225
Data and by detailed presentation of information in display unit 223.It should be illustrated that the number of packages for getting in touch with item can be whole with login user
The number of packages of the corresponding contact item of user at end 120.In other words, there are the different feelings of the number of packages shown for each user
Condition.The contact item data specified comprising contact content and contact person are stored in the storage part 213 of server 110, display and
The number of packages of the corresponding contact item of user of login.
In the navigation area 380 of record 351a, the information of the newest health status comprising the person of moving in.Such as in navigation area
Domain 380 shows during offer service as the life index such as important body temperature, pulse, blood pressure, weight, defecation, urinates, has a meal, water
Point, take a shower etc project newest information.For example, the project in life index shows and is measured by newest life index
The information arrived.The project of defecation show the defecation frequency of this day, feces volume, nearest defecation time, without defecation situation
Number of days.The project of urination show this day number of micturitions, urine measurement, nearest urination time.It is shown in the project of moisture
The Water intake number of this day, Water intake amount add up to.Master when breakfast, lunch, snacks, dinner is shown in the project being at table
The intake of food and non-staple foodstuff.Shower project show the predetermined time, could take a shower, status of implementation, stop situation replacement side
Method.
In sequential graph region 390,24 times of one day are divided into according to each predetermined chronomere when small (such as 1)
Time frame, according to from left to right and the time series of time stepping method show time frame.In addition, it is shown on time frame more
A object.Object is, for example, icon.The icon, which is shown, imitates various services/or unexpected figure, is configured at carrying for service
Implement the time frame at moment for predetermined instant or service.The plan for respectively not moving in person is shown as in icon and the service carried out
Content, and show the content of unplanned service.When using such icon, the content of service can be intuitively grasped.
Further, since icon is shown on time frame, so employee can intuitively grasp the timetable for respectively not moving in person.Further, since
Respectively not moving in the timetable of person can intuitively grasp in a picture, so employee can compare on one side except that assists moves in
The predetermined of the others person of moving in beyond person waits one side offer service.Object can include the object in addition to icon.For example, also
The text object for the content that the service of schematic representation can be included, and/or the photo object of content etc. for representing to service with photo.
If option and installment is in the icon 420 in the lower left corner in essential information region 360, when relevant with the person of moving in
There is the display area 430 of contact item in the lower part of sequence graph region 390.Confirm together on weather table picture 300 as a result,
The contact item of each person of moving in, therefore while the reference information of subsequent action is become, timely team can be put into practice
Nursing.
Such weather table picture 300 comprising display area 400 is the information of the person of moving in confirming mechanism
When so-called key frame.By effectively aggregating various information in key frame, employee can suitably obtain required
Information.
[concern project]
Next antenna project is illustrated.Antenna project refers to for example notify shown in 410 such as Fig. 4, is to moving in
The project that person calls attention to.At the scene of care institutions vibrations, state change and/or dangerous holding of the employee always to the person of moving in are sought
Concern, and carry out appropriate reply.In the present embodiment, in the data of retrieval accumulation, and there is the project to call attention to
In the case of, user terminal 120 can be shown in and user is promoted to pay attention to.
The storage part 213 of server 110, which is stored with, to be provided respectively not moving in person the actual performance data of service, respectively not to move in person's
Health status and/or opinion etc. objectively record subjective records data such as data, the attention of each employee and/or observation etc..These
Data are the data obtained based on the data inputted by each user terminal 120.The search part 214 of server 110, which is retrieved, to be stored
The data that portion 213 stores are determined whether with the project for meeting predetermined condition.Predetermined condition refers to, such as can enumerate and eat
The intake and/or Water intake amount of meal are without row in the situation, and/or certain time of number persistently predetermined below a certain amount of
The life index such as the situation, and/or body temperature let out, pulse, blood pressure, weight become the value beyond predetermined scope within certain period
Situation etc..In other words, according to the data accumulated during some, determine whether with the project that should be called attention to.So
Determination processing employee with rotation system provide daily care it is daily when do not pay attention to mostly.It this is because can not be only
It extracts and is immediately determined that on one side as abnormal state.However, in the case where being continued for from usually different states, should call out
It rises and pays attention to.In the present embodiment, in the case of continuing any state within certain period, call attention to.
Concrete example is enumerated to illustrate.As concerned item purpose example, changes of weight is described.110 base of server
" there is more than predetermined percentage in a period of predetermined in weight in the input pre-production for carrying out 120 grade of user terminal
In the case of variation, it is determined as " weight pays attention to ", concern (attention is aroused) is output to predetermined picture." rule, and by its
It is stored in storage part 213.Alternatively, the rule can obtain from server (not shown) etc. and be pre-stored within storage part 213.Separately
Outside, the rule so stored can suitably be changed based on the input for carrying out 120 grade of user terminal.
At the time of arbitrary, if the weight of some person of moving in is sent from user terminal 120, search part 214 is based on
The rule, retrieval are stored in the previous data of storage part 213 and are evaluated.It is assumed that in the situation beyond predetermined percentage
Under, it is determined as " weight pays attention to ", will judges that result is stored in storage part 213.Then, memory control unit 212 will be stored in storage
The judgement result in portion 213 is sent to each user terminal 120 by communication unit 211.Receive the user terminal 120 of the judgement result
Display control unit 224 essential information region 360 it is corresponding move in Zhe Yilan and shown in the form of popping up notify 410.Make
For another example, the presence or absence of urination is described.Pre-production is " to need the person of moving in that urine volume is measured, and from first
Moment between the second moment more than the predetermined time it is interior without in the case of newest urine volume, being determined as " no urination pays attention to ",
Concern (attention is aroused) is output to predetermined picture." rule, and be stored in storage part 213.At this point, search part 214
Retrieval is performed with scheduled time interval.It is assumed that it is determined as " no row in the case of no urination more than when some person of moving in 8 is small
Urine pays attention to ", it will judge that result is stored in storage part 213.Then, in the same manner as above-mentioned processing, pair in essential information region 360
That answers moves in Zhe Yilan display notices.In this way, by people's changed condition inconspicuous and/or Danger Indexes, regularization, with suitable
When at the time of and processing method retrieved, judged, can separately be notified for each person of moving in, so as to promote conduct
The nursing employee of user is paid attention to.
Search part 214 can perform above-mentioned retrieval process according to the predetermined time.Such as it can per diem retrieve and be stored in
The data in storage portion 213 determine whether have and predetermined consistent project.The retrieval process that search part 214 carries out can be with
It is performed according to the rule for being stored in storage part 213.For some desired value, during making assessment item, evaluation, evaluation condition,
Regularization, the search parts 214 such as evaluation triggering, evaluation moment, threshold value, notice position can be at the evaluation moment set by the rule
Retrieval process is performed, the past data during the evaluation set by the rule is retrieved, and evaluates the regular assessment item.
It should be illustrated that as long as promoting the notice paid attention to that can bring attention to user, however it is not limited to shown in Fig. 4
Form.In addition, in addition to being shown in user terminal 120, for example, can also by light the emergency warning lamp of office and/or bed and
Promote note that other methods notice can also be utilized to pay attention to.
[explanation of sequential graph region]
Next, sequential graph region 390 is illustrated.
Fig. 5 is the definition graph for the example that the time shaft for the sequence diagram for making sequential graph region 390 stretches and shows.Assuming that input
Operation instruction to input unit 220 is the situation of the instruction of the change of the width of sequential graph region.E.g. dragging is located at sequential
The lightning strip 520 of the left end of graph region 390, makes lightning strip 520 move the feelings declined afterwards to the left compared with initial position
Condition etc..The instruction of the change of the width of sequential graph region is so input to input unit 220, display control unit 224 should in acquirement
In the case of instruction, display control unit 224 is shown in the width of the sequential graph region 390 of display unit 223 according to instruction change.
In addition, display control unit 224 changes the width of time frame according to the width of the sequential graph region 390 of the change, and according to
The change of the width of this time frame and the picture for the configuration for changing icon is made to be shown in display unit 223.510 table of arrow of Fig. 5
Show the scope that can be expanded of sequential graph region.In other words, sequential graph region can with cover navigation area 380 and pay attention to thing
The mode in item region 370 is expanded and shown.Fig. 5 (a) be expanded in a manner of covering a part for navigation area 380 and into
The example of the situation of row display, Fig. 5 (b) are the feelings navigation area 380 and points for attention region 370 is completely covered and expands
The example of condition.It should be illustrated that showing a case that the expansion of time frame in Fig. 5 (a) and Fig. 5 (b), the aobvious of icon is omitted
Show.
In sequential graph region 390, the time that various icons are shown in the predetermined or actual achievement serviced with it is corresponding
Time frame on.Therefore, in the case of in services set, it is assumed that in icon sets and user (employee) is difficult to situation about confirming.
Therefore, display control unit 224 can expand the control of display into enforcement sequence diagram region 390 according to the operation instruction of user
System.It is shown according to the expansion, the width of time frame also expands, and the region for being configured with the time frame of icon also expands, user's energy
Enough easily verify that predetermined or actual achievement of the service for the person of moving in etc..Display control unit 224 is according to sequential graph region 390
Expansion display, configures icon in position corresponding with the time frame after expansion and is shown.
It should be illustrated that display control unit 224 is input into the phase of input unit 220 in the input of drag operation lightning strip 520
Between, the expansion of sequential graph region 390 corresponding with the drag operation is carried out, and the instruction that dragging is released from is input to input unit
It, can be into enforcement display back to the control of the width of original sequential graph region 390 in the case of 220.
In addition, display control unit 224 can reduce the width of sequential graph region, essential information region is made based on the diminution
360th, at least one expansion in points for attention region 370 and navigation area 380.
[change of time frame]
Fig. 6 is the figure for representing to be shown in the example of the time frame variation of sequential graph region 390.The employee of care institutions vibrations is with 24
Hour work in shifts processed.Therefore, it is possible to show and the relevant time frame of the working time section of itself.Alternatively, employee passes through selection
Selection instruction is input to input unit 220 by the button 601,602,603 of Fig. 6, and display control unit 224 can be referred to based on the selection
Show and the time frame of arbitrary period is shown in display unit 223.For example, Fig. 6 (a) is accompanied by having selected button 601 and having shown
Show 24 it is small when time frame example.Fig. 6 (b) is accompanied by having selected the example of button 603 and 17 points of later time frames of display
Son.As shown in Fig. 6 (a), when show 24 it is small when time frame when, entire timetable of particular day etc. is able to confirm that, on the contrary, the time
Frame narrows, in icon sets.The situation for being difficult to acknowledging time table etc. is had a look at accordingly, there exist user.As shown in Fig. 6 (b), pass through
Limitation shows the time frame of object, so as to which time frame expands, can avoid in icon sets.
When user uses user terminal 120 and login service device 110, server 110 is read and profit from storage part 213
The working time relevant data of user, and user terminal 120 is sent it to, the user terminal 120 of the data is being received,
Display control unit 224 can carry out showing the control of time frame corresponding with the working time of user.In addition, button 601,
602nd, 603 selection instruction is input into input unit 220, and in the case of the time frame change shown, according to the change, figure
Also change target display location.It should be illustrated that in Fig. 6, the example that the person of moving in is a people is illustrated, but the time frame
Setting can be compared be shown in shown in the sequential graph region 390 for respectively not moving in person of weather table picture 300 when
Between frame and general setting.In other words, be shown in respectively do not move in the sequential graph region 390 of person time frame can according to button 601,
602nd, 603 selection instruction etc. and change.
[service log picture]
Fig. 7 is the figure for an example for showing service log picture 700.Service log picture 700 is the one of input record
The example of partial picture, such as with rolling operation instruction is input to input unit 220 accordingly, display control unit 224 can
Display unit 223 will be shown in for inputting the region of other records.The actual industry of service is inputted by service log picture 700
The various information such as achievement value.The data obtained based on the information being entered are stored in storage part 225 by memory control unit 226.It can be with
It is corresponding with the selection instruction (such as mouse click) for being for example shown in the icon of sequential graph region 390 is input to input unit 220
Service log picture 700 is shown in display unit 223 by ground, display control unit 224.That is, it is shown in by the input of input unit 220
The icon of display unit 223 selection instruction in the case of, display control unit 224 can will can input and with reference to comprising with selection
The service log picture 700 of the information of the status of implementation of the offer of the service of icons association is shown in display unit 223.In addition, it deposits
The data of the information inputted in service log picture 700 can be stored in storage by storage control unit 226 (the first memory control unit)
Portion 225.
In addition, memory control unit 226 is carried out and is stored at any time the storage of server 110 by communication unit 221
The synchronous synchronization process of the data in portion 213.Control in this way, the data that can be inputted in server 110 to user
It is managed collectively.In addition, server 110 can will send from user terminal 120 and be stored in the data sending of storage part 213
To other users terminal 120.Data thereby, it is possible to make to handle between multiple user terminals are synchronous and form general data.
The synchronization process that server 110 is carried out can be carried out arbitrary at the time of.
It should be illustrated that service log picture 700 is based not only on the clicking operation of icon and is shown, such as can also be
It presses left button on the arbitrary time frame of sequential graph region 390 and shows menu, shown by selecting predetermined menu.
In this case, display control unit 224 can also be shown is redefined for the time started by the time corresponding with the time frame
Service log picture 700.
[example of icon operation]
Next, back to Fig. 6, the icon for being shown in sequential graph region 390 is illustrated.It is shown in sequential graph region
The service carried out according to the plan for respectively not moving in person is shown as icon by 390 icon.If it for example, is made by plan (not shown)
That makees picture and set type service, services provides time, the unit repeated etc., then shows icon corresponding with the setting.
In the case of being the service that no time specifies, not on time frame, but icon is shown in time outer frame.When to being shown in
In the case that the clicking operation that the icon of sequence graph region 390 carries out is input into input unit 220, can show as described above with and
The corresponding relevant service log picture 700 of service of the icon, receives the input of data.
It should be illustrated that in sequential graph region 390, unplanned icon can be shown.Display control unit 224 is according to respectively moving in
Person receives the plan of the offer of service, and icon is configured at sequential graph region 390 and is shown.It is in addition, outside the plan obtaining
Predetermined input instruction in the case of, can will with it is unplanned make a reservation for corresponding icon be configured at sequential graph region 390
And it is shown.At this point, unplanned icon can be shown in the form of the display different from icon according to schedule, so as to
Distinguish icon according to schedule and unplanned icon.The short time is needed as unplanned service, such as in some person of moving in
In the case of implementing defecation control, make a reservation for as outside the plan, the medication of cathartic can be registered as unplanned service.In addition,
Some person of moving in it is uncomfortable when, as outside the plan predetermined, the life index that can be registered round the clock measures.In addition, at certain
In the case that a person of moving in has dewatering symptom tendency, make a reservation for as outside the plan, in addition to registering general nursing, additionally it is possible to register
Moisturize intake.
By the icon drag being displayed in sequential graph region 390 and reduction, can partial alteration be stored in storage part
225 data.For example, the icon 650 that the implementation for the service having a meal has been completed can be dragged and reduced, it is moved into
His time frame.In this case, the memory control unit of the information for the time frame that icon 650 moves is received from input unit 220
226 are rewritten as into implementation time (at least one time in starting and end time) corresponding with the icon 650 is about to
The processing of the time for the time frame to be moved to.Thereby, it is possible to not show each service log picture 700, but simply
Change is stored in the implementation time of storage part 225.It should be illustrated that the icon that can be changed by dragging and reducing can limit
To service finished icon, for the service of service implementation not yet provides predetermined icon, can similarly change
The service offer predetermined time for being stored in storage part 225 is provided.
In this way, the storage of storage part 225 is indicated whether to implement the value of service corresponding with icon, represented at the beginning of servicing
With the data of the end time of above-mentioned service.Moreover, display control unit 224 is achieving the first of the implementation that change is serviced
In the case of the instruction of the allocation position of icon, the display location of the first icon is changed to the time frame for the position being instructed to,
And at the beginning of memory control unit 226 can will be stored in storage part 225 and the end time be changed to change after
The time frame corresponding time of position.
[species of icon]
Fig. 8 is the figure for an example for representing icon.It should be illustrated that icon be not limited to shape shown by Fig. 8, size with
And figure etc..In the present embodiment, the service taken on by using the user (that is, employee) of user terminal 120 and should
The service that user (employee) is not acting as, changes color or transparency of icon etc..Such as icon set 810 is to represent the utilization
The icon for the service that person takes on, icon set 820 can be the services that the user is not acting as.User terminal 120 is utilized as a result,
User can distinguish timetable of service that the service taken on comprising itself is taken on other employees etc. and be confirmed.Separately
Outside, in icon, can by when nursing it is especially noted that shower and excretion be shown as different colors, and by life index
Change color Deng different color etc. is shown as according to the service of rough classification from the relevant icon of health status.Here illustrate
Change the example of color, but can also be carried out by changing shape and/or the size of icon according to the service of rough classification
It distinguishes.In addition, each icon is the icon that the content of service is modeled to figure, but can also will be with the relevant additional letter of the service
Breath is attached in icon.For example, in the case where the service is unplanned makes a reservation for, it can by mark 801 and icon overlay
Display.In addition, associated with the service and with contact item in the case of, mark 802 and icon overlay can be shown.
In addition, in the case where the service is finished, mark 803 can be shown with icon overlay.In addition, do not implementing the clothes
Business and in the case of stopping, mark 804 and icon overlay can be shown.Emphasis is set in addition, being used as in the service
In the case of the service of plan, mark 805 can be shown with icon overlay.Display control unit 224 can be based on having recorded
The data for the situation that the service of storage part 225 is carried out are stored in, additional information is shown in display unit 223.
In this way, during display control unit 224 can be shown in the icon of sequential graph region 390 in the form of following display
At least one form is shown：Display form corresponding with the species of the project of service；With whether being that user takes on item
The corresponding display form of mesh；With service whether finished corresponding display form；With whether having and servicing related contact
The corresponding display form of item；With whether stopping the corresponding display form of implementation of service；Whether it is according to emphasis meter with service
It draws and carries out corresponding display form；Display form corresponding with the various events beyond service；And it is not preserved with service log
Or preserve the corresponding display form (comprising temporarily preserving).
Fig. 9 is the figure that explanation nurses associated icon with excretion.Icon 901 is to determine the excretion of time trouble in Fig. 9 (a)
The icon of nurse etc..These so not appearing on time frame, and are shown in since no setting service provides the predetermined time
Time outer frame.In the present embodiment, it is input into input unit 220 accordingly with the selection of icon 901 instruction, display control unit
The service log picture 700 for recording excretion nurse can be shown in display unit 223 by 224.If the moreover, number of excretion nurse
According to storage part 225 is stored in, then as shown in Fig. 9 (b), in time frame corresponding with the excretion time for being stored in storage part 225, show
Show the icon 910 for representing excretion nurse.In addition, the value of the excretion nurse project 920 as navigation area 380, display reaction
The value of the data of storage part 225 is stored in, in selected icon 901, attached time of the icon generation on time frame
Number.It should be illustrated that in the case where removing the icon so generated from sequential graph region 390, which subtracts 1.
It should be illustrated that even if in the case of when the selection instruction of icon 901 is input into input unit 220,
Such as it is input into 220 grade of input unit accordingly with the selection instruction of predetermined menu, display control unit 224 can also will input
The service log picture 700 of excretion nurse is shown in display unit 223.
In this way, display control unit 224 can show the relevant icon of service (the second icon) with no specified time
In the time outer frame of sequential graph region 390.Moreover, obtaining the instruction with the input of the implementation of the relevant service of the second icon
In the case of, be shown in number that implementation is shown near the second icon of time outer frame, and can implemented when
Between frame show the second icon.
[switching that icon is shown]
Figure 10 is the figure for the switching that explanation is shown in the figure of icon etc..The figure that Figure 10 (a) is contained within icon represents
The example of the summary of service.If being input into input unit 220 in the selection instruction of this button 1002, such as shown in Figure 10 (b),
Icon comprising word is replaced figure and is shown in display unit 223 by display control unit 224.Word shown in Figure 10 (b) is table
Show the title of service and/or the word of abbreviation.In addition, in care, the information of excretion is critically important.Therefore, if button
1003 selection instruction is input into input unit 220, then as shown in Figure 10 (c), display control unit 224 only makes to nurse phase with excretion
The icon of pass is shown in display unit 223.In addition, representing the icon of excretion nurse, it is shown that in the row that navigation area 380 is shown
The value let out.That is, the figure for representing the service provided or word are contained in icon and shown by display control unit 224,
The service of offer is that can include the letter for the actual achievement for representing excretion in the case of nursing relevant service with excretion in icon
It ceases and is shown.It should be illustrated that in Figure 10 (c), display nurses relevant icon with excretion, but other icons can also be
The form shown together.In addition, if the selection instruction of button 1001 is input into input unit 220, then as shown in Figure 10 (a),
Display control unit 224 makes the icon comprising figure be shown in display unit 223.
[control that the repetition of icon is shown]
Figure 11 is represented in frame at the same time in the case of the multiple icons of overlapping, the example of control icon configuration
Figure.Illustrate to show sequential graph region 390 or the setting for changing the period for showing time frame by expansion as described above and make
Time frame expands, since time frame expands, so the repetition of icon shows reduced example.If however, at the same time
Section duplicate services, then icon be still hidden in other icons.Figure 11 represents an example of the control that icon is shown.
First, a time frame T1 be overlapped multiple services it is predetermined in the case of, display control unit 224 so that with this
The corresponding each icon of multiple services does not move the allocation position of each icon by the mode that other icons cover completely and is shown in
In time frame T1.User will appreciate that frame T1 contains multiple icons in the time as a result,.However, the shape as shown in Figure 11 (a)
State, although will appreciate that the species for the icon that back side can not be grasped comprising multiple icons.Therefore, obtaining to expression profit
(for example, mouse hangs in the case of the cursor point that is used when user the is indicated information Chong Die with the display location of each icon
Situation about stopping), as shown in Figure 11 (b), display control unit 224 can make each icon be reconfigured in the position not overlapped each other and into
Row display.At this point, as shown in Figure 11 (b), display control unit 224 can make the position that icon is distributed to beyond time frame T1.Or
Person, can be scattered up and down on time frame T1.Disperse in such a case it is possible to be temporarily displayed on the sequence diagram of other persons of moving in
Icon.Moreover, in the case where cursor point leaves from display location (situation that mouse-over is released from), display control unit
224 can make the icon of scatter display return to original position.It should be illustrated that illustrating mouse herein, but can also lead to
It crosses for tablet terminal etc. by other operations such as position of each icon overlay in touch panel display are hit, carries out above-mentioned figure
The control of the reconfiguration of target repeatable position.
[species of service log]
Next, the species of the recording method to nursing and/or nursing illustrates.As the method for case history, tool
Have through when record and through overwriting.Refer to through overwriting, in the case where the state of object and/or situation etc. have variation etc.
The method all recorded each time.Through when record refer to, the method recorded along the definite time.As the generation through overwriting
The recording method of table, such as emphasis drawing can be enumerated.It is to be directed to arbitrary key project, and arbitrarily input data (is moved in
The situation of person), action (reply of employee), respond (reaction for the person of moving in) project mode.In service log picture 700,
In input data, action, response, each row is selected to add button and generate the line of input.Thereby, it is possible to accurately and efficiently defeated
Enter by emphasis chart through overwriting.In addition, for key project, can be selected by pulling down not shown
The arbitrary subject demand of nursing care plan picture making associates nursing care plan with daily record.It as a result, for example, can
Referring concurrently to each nursing care plan and its record of plan, it is capable of the monitoring and/or evaluation of accurately and efficiently implementation plan.At this
In embodiment, although storage part 225 will be stored in based on the various data obtained through overwriting, the accident that has occurred,
In the case of accident, the cataclysm for the person of moving in and accident for being likely to occur etc. are unexpected, be switched to through when record, along time sequence
Row store the information of the front and rear situation unexpectedly occurred.
[period region]
Figure 12 is the example being highlighted on the multiple time frames represented on the time frame of sequential graph region 390
Figure.Referred to as period region will be summarized on the time frame being highlighted.It is highlighted in outgoing, the outer place for representing the person of moving in
Situation occurs to be shown when upper accident.The period region 1210 of Figure 12 (a) represents that the person of moving in is occurring
Accident.In this case, for the person of moving in, the recording method of service log is not changed to through overwriting, but
By the recording method of service log be changed to through when record.The period region 1220 of Figure 12 (b) represents the person of moving in outgoing.
The period region 1230 of Figure 12 (c) represents the person of moving in hospital.
Next, to show with Figure 12 (a) it is unexpected occur obtained from period region 1210 it is a series of
Flow illustrates.
Figure 13 is to represent to make with the relevant report (hereinafter referred to as " accident report " of accident occurs.) when used picture
The figure of one example in face 1300.The picture that the picture 1300 for making accident report is shown when being the predetermined menu of selection.Project
It is the display of the sequential graph region 390 period area of the weather table picture shown in Figure 12 (a) during being set in 1310
During domain 1210.If selection project 1320, be switched to input through when the picture that records.
Figure 14 be represent input through when the figure of an example of picture 1400 that records.In region 1410, display is at present
Only record through when record.Region 1420 is the region of the additional record of input.As described above, input this through when the picture that records
1400 can recall from the picture 1300 for making accident report.As Figure 12 (a) time is being shown in sequential graph region 390
In the case of section region 1210, by selecting the arbitrary position in period region 1210, it is configured to recall input
Shown in Figure 13 through when the picture 1400 that records.
In the present embodiment, input through when the picture 1400 that records input through when record pass through memory control unit
226 (the second memory control unit), are stored in storage part 225.As described above, the data of storage part 225 are stored in when predetermined
Carve the storage part 213 for being also sent to server 110.Then, in the picture 1300 for making the accident report shown in Figure 13, deposit
Be stored in storage part 225 through when record be reflected in accident report.Processing in this way, can save by with through when record
The content that the content of middle record repeats is again inputted into the trouble of the making picture of accident report.
Back to Figure 12, remark additionally to period region 1210,1220,1230.As described above, the display period
Region 1210,1220,1230 be have unexpected situations and/or the person of moving in not situation.In the sequential graph region of Figure 12
In 390, on period region 1210,1220,1230, icon is also shown.Due to having unexpected situations and/or moving in
In case, there is no the service scenario not provided usually in person, make a reservation for so memory control unit 226 is provided in the service of have passed through
In the case of time, the data that the state of the service is set as " stopping " are stored in storage part 225.224 energy of display control unit
Enough based on the data for being stored in the storage part 225, the icon of sequential graph region 390, additional instance mark as shown in Figure 8 are being shown in
Remember 804 such marks stopped and shown.
As described above, display control unit 224 takes from the information for being input to the picture 1300 for making such as accident report
Obtain representing along time series recorded through when the event that records and the information of period in the case of, make period region
Be shown in on comparable each time frame during this period.In addition, display control unit 224 is being obtained to having selected display period region
In any one time frame instruction in the case of, as shown in figure 14, display input through when information picture 1400.Storage control
Portion 226 by by picture 1400 input through when information be stored in storage part 225.Moreover, display control unit 224 can will react
Be stored in storage part 225 through when information the picture 1300 of accident report be shown in display unit 223.
It should be illustrated that display order can be changed, so that display and the relevant period region 1210 of accident are moved in
Person is preferably displaying on weather table picture 300.In this way, by changing display order, so as in other users terminal 120
It represents with time series and visually to occur unexpected situation, therefore can efficiently and be appropriately carried out within the organization logical
Know and tackle.
Next, the example for being switched to other pictures from the weather table picture 300 so far illustrated is illustrated.
In the weather table picture of Fig. 3, display handoff options card 301,302,303,304 is included.Show that handoff options card 301 is aobvious
Show the tabs of weather table picture, display handoff options card 302 is to show that guide look shows the tabs of picture, display switching
Tabs 303 is to show the tabs of health status picture, and display handoff options card 304 is to show the option for inputting picture together
Card.
Figure 15 is to represent that display control unit 224 is shown in display unit 223 in the case where selection shows handoff options card 302
Guide look display pattern picture 1500 an example figure.In user, exist with weather table picture 300 for example
Confirm in sequential graph region 390 and compare, more want respectively not moving in the situation of the timetable of person etc. using the confirmation of guide look form.Therefore,
As shown in the guide look display pattern picture 1500 of Figure 15, it can be shown with tabular form and be contained in the individual information area for respectively not moving in person
The information in domain 375.It is that the person of moving in is set to the longitudinal axis to have a guide look of display pattern picture 1500, respectively will not move in person and receives the various clothes provided
The picture of record project with the being set to transverse axis matrix configuration of business and the service.In addition, by using retrieval column region 1510 and
The person of moving in, service, take on etc. it is various under the conditions of reduce the scope, service list so as to for example can be used in the person of moving in, take on clothes
The various uses such as business list.Retrieval column region 1510, such as prepare can specify period, floor, service type, service,
Take on, get in touch with the presence or absence of item, be not carried out, the retrieval columns of the various retrieval column parts of temporarily preservation etc..Retrieval column region can be used
1510 retrieval column, only display and the relevant contact item of the person of moving in of specific floor, the member which is taken in floor
It is shared when being conveyed between work.Furthermore it is possible in weather table picture used the retrieval process in retrieval column region 1510,
Such as in specific service, service is made to provide unenforced icon and is shown in sequential graph region 390, thus can also immediately really
Recognize the careless mistake that service provides.
Figure 16 is to represent that display control unit 224 is shown in display unit in the case where having selected display handoff options card 303
The figure of one example of 223 health status mode picture 1600.Health status mode picture 1600 is to be included in navigation area
The picture that the information of the health status of the person of moving in domain 380 is shown with time series list.It should be illustrated that such as Figure 16 institutes
Show, can also include and show above-mentioned concerned item purpose region 1610.The various projects for being shown in navigation area 380 are only the moment
Under latest data or the aggregate value that sums it up the actual achievement value for the same service repeatedly implemented.Health status pattern
Picture 1600 is the picture for the detailed actual achievement value guide look display for making the various projects shown in navigation area 380.For example,
For Water intake amount until the moment this day for the person of moving in, user (employee) considers form is used as described below, i.e., first
Aggregate value is only first grasped in the navigation area 380 of weather table picture 300, whenever seeing the situation of exceptional value when necessary
It carves, is just switched to health status mode picture 1600 and confirms detailed information and fact.
Figure 17 is to represent that display control unit 224 is shown in display unit in the case where having selected display handoff options card 304
The figure of one example of 223 picture of input pattern together 1700.As described above, with being shown in life by the input of input unit 220
The selection instruction of each icon of the sequential graph region 390 of situation table picture living accordingly, display control unit 224 can make record with
The service log picture 700 of the corresponding service of the icon is shown in display unit 223.It moreover, can by service log picture 700
Actual achievement value of input etc..However, as situation for the service for example having a meal etc., in the multiple persons of moving in of same time period
General service is inputted pretty troublesome for user for each person of moving in.Therefore, as shown in figure 17, display control
Portion 224 makes the picture of input pattern together 1700 in the input that multiple persons of moving in are received with general project be shown in display unit
223.Input pattern picture 1700 is for each service together, and the person of moving in is set to the longitudinal axis, and the record project of service is set
The picture of matrix configuration for transverse axis.Such as in the case where record has a meal service, by staple food, the intake of having a meal of non-staple foodstuff, water
Divide the main project configurations such as intake into rectangular (an only diagram part).Furthermore, it is possible to each row of the header line in matrix,
The input miscellaneous function of identical value can be set together to whole record projects of object column by setting.
Memory control unit 226 will be stored respectively in storage part 225 by the project that input pattern picture 1700 inputs together.
Figure 18 is the figure for representing to show an example of the predetermined predetermined picture 1800 of single-revolution of the personal single-revolution for the person of moving in.
The predetermined picture 1800 of single-revolution is the predetermined picture for showing the single-revolution of the specific person of moving in, is shown in the interior of sequential graph region 390
Hold the form for representing amount display in 1 week.It should be illustrated that, however it is not limited to 1 week, it may also display arbitrary period.
[flow chart]
Figure 19 is the figure of an example of the service householder method for the user terminal 120 for representing present embodiment.
In step S1902, user terminal 120 is carried out using the ID of user and password etc. at the login of user
Reason.
In step S1904, the display control unit 224 of user terminal 120 makes comprising letter corresponding with the user of login
The picture of breath is shown in display unit 223.Specifically, display control unit 224 shows weather table picture 300.It should be illustrated that
As described above, the icon of sequential graph region is shown in according to whether being the service that user is taken on and changing the side of color etc.
Formula is shown.In addition, if there is the contact item to the user of login, then item is got in touch in the display of display control unit 224.
In step S1906, display control unit 224 determines whether to have aobvious based on the instruction for being input into input unit 220
Show operation.For example, determine whether that there is the handover operation of picture as described above, and/or the expansion of sequential graph region 390 to show
Operation etc..In the case of with display operation, in step S1908, the display of display control unit 224 is with operating corresponding picture
Face.In the case of no display operation, S1910 is entered step.
In step S1910, memory control unit 226 determines whether there is number based on the instruction for being input into input unit 220
According to input.For example, judge to have carried out the input of actual achievement in service log or one go forward side by side in image mode is shown together
Instruction of data of having gone input etc..In the case where being inputted with data, the data being entered are stored in by memory control unit 226
Storage part 225.In the case where no data input, the processing of S1914 is entered step.
In step S1914, the synchronization process of data is carried out.Memory control unit 226 makes to be stored in depositing for user terminal 120
The data in storage portion 225 are synchronous with the data for the storage part 213 for being stored in server 110.Then, by mutual data update for most
New data.Synchronization process can be performed arbitrary at the time of.
In step S1916, user terminal 120 determines whether to be published, return to step S1906 and reprocess straight
To being published.
Figure 20 is the figure for an example for representing the control method in server 110.Figure 20 is that specific user uses
User terminal 120 and logged in server 110, afterwards, before which is published from server 110
The figure of one example of processing.
In step S2002, memory control unit 212 reads data corresponding with the user logged in from storage part 213, will
It is sent to user terminal 120 by communication unit 211.Such as send the contact item of the user for login.
In step S2004, at the time of search part 214 determines whether predetermined.For example, batch processing can carried out
In the case of, at the time of determining whether to become 1 day predetermined.For it is predetermined at the time of in the case of, enter step S2006, examine
Rope portion 214 retrieves and is stored in the relevant data of concern project of storage part 213, and updates the data.For example, as concerned item
Mesh and in the case of the item that should notify, search part 214 notifies memory control unit 212 retrieval result, memory control unit
212 update storage in the data of the corresponding person of moving in of storage part 213.If the data being updated pass through aftermentioned synchronization process
And be sent to user terminal 120, then it pays close attention to project and is shown in user terminal 120.In the case of at the time of being not predetermined, into
Enter step S2008.
In step S2008, memory control unit 212 determines whether synchronization point.In the case of for synchronization point, into
Enter step S2010, processing is synchronized between server 110 and user terminal 120.It should be illustrated that it is carried out in step S2006
In the case of data update, it is possible to determine that be synchronization point.In the case where being not synchronization point, S2012 is entered step.
In step S2012 server 110 judge user whether publish, return to step S2004 and reprocess until with
It publishes at family.
Form from the description above summarizes the essential information region of each person of moving in and the picture in individual information region
Face is shown.In individual information region, region below is included：Points for attention area comprising the points for attention related with the person of moving in
Domain；The navigation area of newest health status comprising the person of moving in；And the time frame during will be specific is with time series
Configure the sequence diagram that forms, show service species and/or its make a reservation for the icon of actual achievement be configured at service offer it is pre-
The sequential graph region of the time frame at fixed or actual achievement moment.Since the picture for having aggregated such information is shown
Show, so employee can promptly confirm to provide the information of appropriate service.It is being protected therefore, it is possible to reference and/or input
The how professional and multiple employee for managing mechanism work provides various information necessary to various services.In addition, live industry can be combined
Business is efficiently implemented the notice such as the shared of contact item and/or the information pointed out and/or is transferred.As a result, efficiently and
It successfully realizes the cooperation between employee, assures service quality more than certain grade, carried on a shoulder pole by the careless mistake for preventing service from providing
Guarantor abide by the law regulation and close advise.
For the example so far illustrated, it is to show the icon based on nursing care plan to enumerate weather table picture 300
Form exemplified by and be illustrated but it is also possible to be display the icon based on nurse plan form.For example, only have in login
While nursing the nursing for the medical treatment that office worker can implement, with guide look display diminution, this makes a reservation for and is shown or printed, can
Nurse office worker to be transmitted to next night shift as handing-over letter.In addition, it is being the situation for the service that nursing Occupational person can implement
Under, it can set and take on and role that Delegation Server such as implements at the cooperation between employees shares.
Embodiments described above is for easy understanding present disclosure, is not used to limit the present invention and solve
The content released.Each element and its configuration, material, condition, shape and size that embodiment possesses etc. are not limited to illustrate, can
It changes as appropriate.It in addition, can be by aliquot replacement or the combination each other of the structure shown in different embodiments.
The program described above for being used to implement the embodiments of the present invention can be stored in recording medium.If it uses
The recording medium, can the arbitrary computer that used in other purposes of mechanism and/or the computer newly bought, installation
Above procedure.Here, the recording medium for storing above procedure can be with the temporary recording medium of right and wrong.The record of non-transitory
Medium is not particularly limited, such as can be the recording mediums such as CD-ROM.
[accident report confirmation function]
It should be illustrated that as described above, having occurred it is not expected that in the case of accident (accident), make shown in Figure 13
Accident report.Accident report is exported as paper, is browsed successively by relevant employee together with inspection table.Each employee confirms accident report
It accuses, affixes one's seal on inspection table after waiting, issue the unacknowledged relevant personnel and browse.
However, in order to which employee crew browses, and the comparable time is needed, therefore accident situation occurred can not be shared at once.
Therefore, below to being used to illustrate in the function that terminal 120 makes relevant employee confirm the content of accident report.
Figure 21 is for setting the picture of the reporting hierarchies of accident.In the present embodiment, as shown in window 2100, terminal
120 user can set the sharer of accident with 5 grades.Specifically, in 1. mechanism chamber of grade (care institutions vibrations
The nursing manager of mechanism president and the mechanism indoor office, service provide owner, nurse employee's (service in employee's mechanism chamber
Employee and nursing nurse), nurse office worker, functional training consultant, Life Guidance person, life auxiliary employee and reception affairs
Member etc.), and 2. region cause manager of grade (in addition to grade 1, the responsibility of multiple care institutions vibrations under the overall leadership comprising the care institutions vibrations
Person), 3. region cause general manager of grade (in addition to grade 1 and 2, manages this minister in the region of region cause manager),
Class 4 company directors (in addition to grade 1~3, manage the owner of region cause general manager), class 5 management level
(in addition to grade 1~4, Executive Team).
According to the effect (role) of employee, (object mark is confirmed to be stored in the master pattern of the storage part 213 of server 10
Quasi-mode type) suitably setting should so confirm the object of accident content.As role, can be passed through according to mechanism president, nursing
Reason, nursing employee, nurse office worker, physiotherapist, region cause manager, region cause general manager, company director, management
The occupation such as layer, our department employee and/or post are grouped and assign permission, can also be set with specific personal unit.Then,
For example, in the case of for common accident, grade 1 or grade 2 are only limitted to, is being judged as immediately reporting to Executive Team
Accident in the case of, for example, by by region cause manager be set as grade 3 (Figure 21 (a)) or be set as class 4 (with figure
(b)) the shared scope of accident information can, be changed.
It should be illustrated that can be for each accident report, can arbitrarily select affairs employee and/or cleaning employee,
This member work etc. be not usually required to confirm the occupation and/or post of entire accident report, tissue and/or individual and addition is appointed as
Confirm the mode of object.
Here, notifiable accident information is such as schemed in addition to the moment occurs for the accident content shown in Figure 13 and accident
Shown in 22, additionally it is possible to from multiple options selection accidents classification (information of the summary for the accidents such as expression falls down, falls) 2200 and/or
It was found that 2210 grade of place and inputted.Therefore, collecting the information of statistics becomes easy.In this way, accident information and generation should
The identification information of the care institutions vibrations of accident and the group for the shared scope for being associated with setting are recorded in storage part 213.
Figure 23 represents the confirmation situation picture of accident.If employee's login user terminal 120, in being total to belonging to the employee
In the group for enjoying scope, the unacknowledged accident that should be shared is schematically shown in key frame 2300.If selection is shown in the window
The link 2310 (in the drug accident of the person of moving in for No. 110 room that on May 5th, 2017 occurs) of accident summary in mouthful, then such as
Shown in Figure 24, the picture 2400 of accident report is switched to, shows the details of the accident.Therefore, even if being separated by strange land, also can
The details of enough accidents for easily grasping generation.In addition, by confirming the content of accident report afterwards in selection input window
The acknowledgement state of terminal user can be changed to " really by " confirmation " button 2410 under mouthful from " unconfirmed " (picture 2420)
Recognize end ".In addition, the content according to the difference of the setting for the master pattern for being stored in storage part 121, after validation accident report
In the case of being updated, shape is carried out in a manner of also " having update after confirmation " being changed to from " confirmation terminates " will confirm that state
State management.Because the situation that the process and/or on-site verification of the report content of accident after etc. be added, changes is also very
It is few, so in this case, can promote to reaffirm.It should be illustrated that " confirmation " button can be to work as accident report
Predetermined project can not select the mode of input to be controlled when not being entered all.It is minimum in input thereby, it is possible to prevent
It is required that project as accident report content before be identified.
It should be illustrated that the confirmation screen of accident situation logs on to except being shown in as the employee of the user of terminal 120
Outside the key frame being initially shown during user terminal 120, be also shown in guide look display accident accident list screen 2700 (after
State) and/or represent accident confirmation situation picture 2400 (aftermentioned).Moreover, the user in terminal 120 passes through for region cause
In the case of the people of the multiple mechanisms of the administration such as reason, since the multiple accidents within the organization for being also shown in guide look display tube Jurisdiction generate shape
The picture 2800 (aftermentioned) of condition and incident response situation, so as to user for terminal 120, easily grasps oneself
The presence or absence of accident that should be confirmed.Further, since not showing the accident that oneself need not be confirmed, institute is so as to only efficiently grasp
Necessary information.
Moreover, in picture upper right side, the tabs (tab) 2440 for the reporting hierarchies for showing the accident is shown.Pass through choosing
The tabs is selected, can show the child window 2430 of the confirmation situation for each employee for representing the shared scope.In the feelings of the example
Under condition, due to being reporting hierarchies 2 (region cause handles grade), so needing region cause manager and its following relevant employee
Confirmation, but be the region cause manager and relevant employee is not true mostly in addition to mechanism president (nurse mechanism president)
The state recognized.It should be illustrated that be shown in the relevant employee of child window 2430 role and cosequence by being stored in storage part 121
Master pattern (confirm control master pattern) and set.
Here, people's (for example, being shared at this in scope, top post person) with specific function in scope is shared
It, can be by report to arriving the high level of oneself to promotion in the case of for major accident and/or particular kind of accident.It is specific and
Speech, is configured to be set as opening by the mark of coincident indicator etc.For example, cause manager in region is based in accident report
Hold, coincident indicator is set as opening, so as to which reporting hierarchies are set as 3 (region cause general manager grade) (Figure 21
(a)), it is thus identified that the region cause general manager of the accident report, can be by reporting hierarchies by the way that coincident indicator to be set as opening
It is set as 4 (company's director's grades).It is in this way, shared by the way that the scope of the content of shared accident to be configured to only be expanded to
In the range of people's (for example, in shared scope, chief executive) with specific function, so as to build for senior executive
Deng only efficiently report really needs the system of the specific accident reported.This is set it should be illustrated that being stored in storage part 121
Sample has the master pattern of the people of change permission.
In addition, in the case of there is discrepancy and/or query item in the content of accident report, affirmant can input and comment
By.As shown in figure 25, specifically, in the lower section for the button 2440 for representing reporting hierarchies, further display represents unacknowledged
The tabs 2500 of number of reviews.If selecting the tabs 2500, as shown in figure 26, display comment picture 2610 is slided,
The comment 2620 of oneself is popped up from right side, other people comment is popped up from left side.Moreover, confirm that the comment 2630 finished is ash
Color, unacknowledged comment 2640 is orange, can so be shown with easily distinguishing.It can also enough input on comment column 2650
Comment, and newly input comment.Therefore, it is possible to which from the visual angle of other information sharing persons, the content of accident report is modified to more
Accurately.
Figure 27 is the list screen 2700 of the confirmation situation of accident report.It can be retrieved, be made under conditions of arbitrary
Meet the confirmation situation guide look display of the accident of the retrieval column part.In figure, predetermined care institutions vibrations are shown in the scheduled period
The guide look of the accident of interior generation.In addition it is shown that as terminal user confirmation situation 2710 in itself, represent the shared of the accident
" reporting hierarchies " of scope and " realization grade " (2720) for representing the realization degree that current accident is shared.Moreover, it shows
Affirmant's quantity of the accident within the organization and person's quantity unconfirmed (2730).In the list, for example, for belonging to " E
The accident of " reporting hierarchies 2 " of the classification of " other accidents " that the person of moving in as person " occurred May 25, shows mechanism (machine
In structure room) in the number of relevant employee that finishes of confirmation be 20 people, the number of unacknowledged relevant employee is 11 people.In addition,
Since the region cause manager as the people for belonging to grade 2 is unacknowledged situation, so " realization grade " is 1.
The condition managing picture 2740 of incident response program is also shown in Figure 27.In the event of accident, then have to carry out
A series of programs defined according to accident.According to accident, the program and its moment that should be performed are pre-stored within storage part 121.
Specifically, the program performed afterwards should to occur in accident (family members' contact, doctor's contact, report immediately, urgent right
Should), accident the program that should be performed in the same day (on-site verification, the meeting being known as between the relevant employee of day meeting) occurs, from accident
Started it is certain during should perform program (by observation self-examination, the review change of plan of service providing method,
Report to administrative department) etc..For whole accidents, whole programs need not be performed, should be held in advance according to accident definition
Capable program can carry out additional change as needed.Can use user terminal 120 and confirm as a series of journey
The status of implementation of sequence.
In the condition managing picture 2740 of Figure 27, the status of implementation of each program is showed with color.For example, using eye-catching
Red circle carry out time limit that the program representation that alarm is shown should be implemented overdue program.Utilize the circle of yellow (green)
Enclose the program representation program that (for example, within 3 days etc.) should implement within certain period from the day of display.Finished journey
Sequence is shown with the circle of grey, and is configured to record and is implemented day.Therefore, it is possible to easily grasp the reply situation of each accident.
For the time limit that should implement overdue program, it is configured to as alarm, is also shown in key frame 2300, accident guide look picture
Face 2400, multiple care institutions vibrations statistics information display picture (management level billboard) 2800.
On identical picture, confirmation situation of the accident etc. (2720 and 2730) is shown.Therefore, by confirming report etc.
Grade, the Materiality that can speculate the accident, the necessity that should even handle rapidly.In addition, by referring to situation is confirmed, it is easy to
It selects oneself to answer corresponding program.
For example, confirmed in certain accident by other employees within the organization, and other accidents are not by mechanism
Other employees confirmed in the case of, be respectively present the feelings for the program (such as family members' contact) that each accident should tackle immediately
Under condition, the necessity that can interpolate that oneself to tackle the accident for the latter not confirmed by other employees is high.Moreover, in Figure 24
In shown child window 2430, by independent judgment, whether each employee confirms, the journey implemented for preferably only predetermined employee
Sequence (for example, nurse office worker should implement the report program reported Xiang doctor), will appreciate that whether the employee confirms, therefore passes through
With employee's telephone contact etc., the implementation of program can be promoted.
It should be illustrated that for each accident, the program that should be managed is set.For example, for program as " family members' contact "
For, according to the species of accident, be set in when certain accident occurs will/program in itself, not need house as family members' contact
In the case of belonging to contact, also setting contact time, link man, contact object etc. are as the project that should be managed.Implement program
Terminal user can input these projects, and be recorded in storage part 213.
As described above, confirming function by using accident report, burst can be shared as soon as possible between the relevant personnel
Accident etc. is unexpected, and can realize rapid incident response.In addition, it is set as that only relevant employee can share predetermined thing
Therefore therefore need not go through unrelated accident information.
In addition, as shown in Figure 12 (a), it is configured to the sequential graph region in weather table picture, when making the generation of accident
Between and incident response during shown with the time series identical with nursing care plan, therefore can more accurately grasp the nursing
The present situation of the person of being provided of plan, is capable of providing more appropriate service.For example, in during the incident response for the accident of falling down,
Offer is had a meal in the case of service, can position injured in concern accident on one side, one side assistant service person's of being provided has a meal.
[collecting function of the information of statistics] (management level billboard function)
The accident occurred in care institutions vibrations is summarised in quantity etc. occurs and manages the care institutions vibrations.However, the hair of the present invention
A person of good sense is conceived to by managing multiple care institutions vibrations, compares between care institutions vibrations and summarizes data, so as to grasp care institutions vibrations
Between comparison and/or specific care institutions vibrations particularity, develop the collecting function of statistical information.
Hereinafter, illustrate to manage the region cause managers of multiple care institutions vibrations, region cause general manager, company director, pipe
It manages the timely accident for grasping each subordinate care institutions vibrations such as layer and occurs and tackle the implementation shape of situation, and/or medical treatment and nursing
Condition, and the function of content check is simply carried out as needed.
Such as each mechanism is hierarchically being managed with geographic area unit, the manager of the hierarchical structure is (for example, management
The region cause manager of 8 mechanism~10 mechanisms or so) it is capable of the accident situation occurred of entire mechanism, the accident of overall view administration
Responsive status.
Figure 28 is displayed at the display picture 2800 of the display unit 223 of terminal 120, and the terminal 120 is for each nursing
Mechanism shows that number of packages, operating terminal occur for the generation number of packages of scheduled period (this month) and accumulation in itself according to accident kind 2810
The accident confirmation situation (number of packages unconfirmed), immediately report as reporting hierarchies be high-grade (grade 3~5) accident
Of that month generations number of packages and accumulation generation number of packages, the number of reviews do not read.
Moreover, in the reply program 2820 set to each accident, the expiration date that no matter should implement is approaching or more than the phase
How limit day, all show the number of packages of unenforced program.It is shown in figure in mechanism A, " doctor's contact " program is (to the doctor of accident
Raw contact) and " on-site verification " program etc. go beyond the time limit.
Here, being shown in the row 2830 of " report immediately " of mechanism B numerically has hyperlink, is shifted by clicking on
To the list screen for the accident for narrowing down to instant reporting hierarchies.
Similarly, if clicking on the number of the row of " family members' contact " program for being shown in mechanism D, it is transferred to and narrows down to
The list screen for the accident that " family members' contact " program goes beyond the time limit in the care institutions vibrations.Similarly, it is shown in each journey by clicking on
The number of sequence shows that the program is even more than time limit or phase in the care institutions vibrations for narrowing down to the row belonging to the unit in click
Limit the approaching list screen also do not implemented.
In addition, if clicking on each mechanism name of the row 2840 of " mechanism name ", then display narrows down to the one of the accident of the mechanism
Look at picture.Then, if clicking on the number of packages of the row 2850 for each accident (or accident) for being shown in accident kind, it is configured to
Enough displays narrow down to the list screen of the accident kind (or the accident being likely to occur) being clicked in the mechanism, even
Their accident report (or the accident report being likely to occur) being likely to occur.
In addition, if clicking on the number of packages shown in the row 2860 of " situation unconfirmed ", then the operator of display terminal 120 is not true
Accident list screen in its care institutions vibrations recognized, if clicking on the number of packages shown in the row 2870 of " comment ", display narrows down to
The list screen of accident with unacknowledged comment.
As described above, can between care institutions vibrations according to accident species show accident generation number of packages, thus, it is possible into
Comparison between row care institutions vibrations.For example, in the case of frequently falling down accident in specific mechanism, accident original can be obtained
Cause and appropriate countermeasure.In addition, by merging display with accumulated quantity, additionally it is possible to grasp improved degree.Moreover, not only accident
Generation number of packages, also collect the information of statistics for the development situation of incident response program, can be carried out on identical picture
Display.Therefore, it is possible to grasp the improvement of care institutions vibrations point.For example, although accident number of packages is few, delay in incident response program
In care institutions vibrations, can the information based on the statistics such as necessity of investigation personnel's supplement etc., investigation accuracy is higher to be improved pair
Plan.
In addition, based on keeping records of in the data of the nurse plan of the storage part 213 of server 110, can according to it is newly-built,
Continue, change, stop, other species represent that each care institutions vibrations are implementing which kind of medical treatment and nursing in each care institutions vibrations now
Number of packages.
For example, in mechanism A, by the row of predetermined medical treatment and nursing (for example, " gastric fistula "), distinctly displaying current implementation
Number of packages and the number of packages detail (newly set, it is pervious continue, change, stop), can be directed to multiple mechanisms in each, the palm
It holds and how many predetermined medical treatment and nursing occurs.In addition, respectively numerically setting hyperlink, by clicking on, display can be transferred to
Narrow down to the list screen of the nurse plan of the medical nursing.
By being configured to collect the information of such statistics, each care institutions vibrations, and each medical nursing can be directed to
Species is shown, is disproportionately implemented so so as to rest in specific medical treatment and nursing in predetermined care institutions vibrations
Particularity.
In addition, additionally it is possible to " will enter to stay in nationality situation ", " body limitation status of implementation ", " nurse nursing is real
Apply situation ", the information as statistics such as " nursing care plan development situation ", collected by each care institutions vibrations and shown.
In addition, above embodiment is should to share the information of accident, but it is not limited to this, can also be configured to as above-mentioned
Embodiment be shared in like that inside and outside mechanism it is known, have shared necessary information (for example, the business pipe with being recorded in care institutions vibrations
Manage the relevant information of service management, the journal of the meeting opened up in care institutions vibrations, nursing care plan, evaluation, the meaning of daily record etc.
Outside, the content of statement and its countermeasure etc.).
In addition, above display form is not limited to two-dimentional matrix (table) form, can also be replaced into bar chart and/or
The charts such as pie chart are shown.
In addition, each data are configured to be recorded in the storage part in the server 110 that can be connected with each user terminal 120
213, and each user terminal 120 is sent to from the server 110, but it is not limited to this, can also be configured in each user terminal
Storage part 225 in 120 preserves required some or all data in its terminal.
Claims (20)
1. a kind of service auxiliary device, which is characterized in that possess：
Storage part is used for predetermined and actual achievement the data that the storage service person of being provided receives the service provided；With
Display control unit will be shown in based on the data with the situation table picture of the relevant situation of the service person of being provided
Display unit,
The situation table picture is will to include the essential information region for identifying the information of the service person of being provided and include and spy
The individual information region of other information of the relevant service person of being provided configures side by side along the first direction between periodically, and will
The essential information region and individual information region edge of each service person of being provided is different from the first direction
The picture that second direction continuously configures,
The individual information region at least has any one in region below：
Points for attention region, it includes with the relevant points for attention of the service person of being provided；
Navigation area, it includes the relevant information of condition status with the service person of being provided；And
Sequential graph region, by it is described it is specific during time be divided into time frame that multiple time frames form with time series
Configuration, and include the object for representing the service in the time frame.
2. service auxiliary device according to claim 1, which is characterized in that the display control unit draws the situation table
Face is switched to the guide look picture of display pattern, the together picture of condition status display pattern, appointing in the picture of input pattern
One and be shown in the display unit：
The picture of the guide look display pattern is to be shown with tabular form in the individual information region of each service person of being provided
Comprising information picture,
The picture of the condition status display pattern be make to include in the navigation area it is related to the condition status
Information list in temporal sequence and the picture that shows,
The picture of the input pattern together is the picture for the input for receiving shared project compared with multiple service persons of being provided
Face.
3. service auxiliary device according to claim 1 or 2, which is characterized in that the display control unit is being obtained and should shown
In the case of the instruction for the period shown, time frame corresponding with time period is made to be shown in the sequential graph region.
4. service auxiliary device described in any one of claim 1 to 3, which is characterized in that the display control unit exists
In the case of the instruction for obtaining the change of the width of the sequential graph region, make to change the sequence diagram area according to the instruction
The width in domain, and the width of the time frame is changed according to the width of the sequential graph region of the change, and according to this time frame
Width change and change the picture that the configuration of the object forms and show.
5. service auxiliary device according to any one of claims 1 to 4, which is characterized in that the display control unit exists
One time frame repeat multiple services it is predetermined in the case of so that corresponding to the plurality of service each object not completely by it
The mode of his object covering makes the allocation position of each object slide and be shown in the time frame, and
In the case where cursor is overlapped with the display location of each object, which is reconfigured in the position not overlapped
And it shows.
6. according to service auxiliary device according to any one of claims 1 to 5, which is characterized in that the storage part is at least deposited
At the beginning of storage represents the service and the data of the end time of the service,
The display control unit is being obtained the configuration bit in the time frame for representing the first object of finished service
In the case of the instruction for putting change,
Make first object display location change to the instruction allocation position time frame, and will storage to described
At least one party in the starting and end time of storage part is changed to corresponding with the time frame of the position after change
Time.
7. according to service auxiliary device according to any one of claims 1 to 6, which is characterized in that the display control unit is pressed
The plan of the offer of service according to each service person of being provided is provided, the object is configured at the sequential graph region and is shown
Show,
In the case where obtaining the instruction of unplanned predetermined input, will be configured corresponding to unplanned predetermined object
It is shown in the sequential graph region,
Unplanned object is shown in the form of the display different from object according to schedule.
8. service auxiliary device according to any one of claims 1 to 7, which is characterized in that the display control unit makes
The object in the form of following display at least one form shown：
Display form corresponding with the species of the project of service；
Whether take on the corresponding display form of project with user；
With service whether finished corresponding display form；
With whether having and servicing the corresponding display form of related contact item；
With whether stopping the corresponding display form of implementation of service；
With service whether according to the corresponding display form of intensified program progress；
Display form corresponding with the various accidents beyond service；And
Do not preserve or preserve corresponding display form with service log.
9. according to service auxiliary device according to any one of claims 1 to 8, which is characterized in that the display control unit will
The figure or word for representing the service provided are contained in the object and are shown, are specific service in the service of offer
In the case of, it is shown in the information that the object includes the expression actual achievement specifically serviced.
10. according to service auxiliary device according to any one of claims 1 to 9, which is characterized in that the display control unit exists
In the case of the instruction for obtaining the selection of the object of the display, service log picture is made to be shown in the display unit, the clothes
Business record picture can input and the information with reference to the actual achievement value for including the service corresponding to the object,
The service auxiliary device is also equipped with the first memory control unit, and first memory control unit will be drawn in the service log
The data for the information that face is entered are stored in the storage part.
11. according to service auxiliary device according to any one of claims 1 to 10, which is characterized in that the display control unit
Second object related with the service without being designated the time is made to be shown in the time outer frame of the sequential graph region,
In the case where obtaining the instruction of input of the implementation related with the service of second object, the time is being shown in
The number of the implementation is shown near second object of outer frame, and it is corresponding in the time being carried out with the service
Time frame shows object corresponding with second object.
12. the service auxiliary device according to any one of claim 1~11, which is characterized in that the display control unit
Obtain represent to be recorded along time series through when the accident that records and the data of period in the case of, by period area
Domain be shown in in the period comparable each time frame,
In the case where obtaining to any one the time frame for having selected the display period region, input is made to include the accident
Through when information picture show,
The service auxiliary device is also equipped with the second memory control unit, and second memory control unit makes through the picture and defeated
Enter through when information be stored in the storage part,
The display control unit makes to be stored in institute in the case of the making picture of the report under display has unexpected situations
State storage part through when message reflection to it is described making picture and shown.
13. the service auxiliary device according to any one of claim 1~12, which is characterized in that be also equipped with reception and come from
The receiving part of the information of server, the server is configured to be stored in the scheduled period provides service to each service person of being provided
Actual performance data, evaluation implement data, it is unexpected when data reporting, related with the condition status of each service person of being provided
Information either opinional record and has the concern or observation of each service person of being provided with each user data
It is at least one in the record data of pass, and there is the project for meeting predetermined condition in the retrieval stored data
In the case of, the information of the project is exported,
The display control unit is included the notice for arousing the attention to the project predetermined based on the information being received
Region.
14. the service auxiliary device according to any one of claim 1~13, which is characterized in that the display control unit
In the case of the data for the contact item being contained in the user using the service auxiliary device in contact person, it is based on
The data and make it is described contact item be shown in the display unit.
15. the service auxiliary device according to any one of claim 1~14, which is characterized in that the storage part is formed
For be directed to multiple accident records each, be stored with：
The information of the accident occurred in the offer of the service；And
With the information for the group being made of multiple employees that the accident is associated and set,
The display control unit is configured to show：
With the information for multiple accidents that the employee for operating the service auxiliary device associates and sets；
The employee whether for multiple accidents each confirm the accident information information；
Whether confirm with other described employees of associated described group of the accident for each of multiple accidents
The information of the information of the accident.
16. service auxiliary device according to claim 15, which is characterized in that the information of the accident includes and the thing
Therefore generation or find moment related information,
The storage part is configured to the information that storage is made of the multiple alignment processings for associating and setting with the accident,
The display control unit be configured to for multiple accidents each, display represent it is the multiple reply program and
The information of its treatment situation.
17. the service auxiliary device according to any one of claim 1~16, which is characterized in that the storage part storage
The data of the predetermined and described actual achievement for the service that multiple service persons of being provided receive,
Identify that the information of the service person of being provided includes the letter for identifying the mechanism that the service person of being provided receives the service
Breath,
The display control unit is configured to for each mechanism, and for the species of each service, and display is provided
The service number of packages.
18. the service auxiliary device according to any one of claim 15~17, which is characterized in that in carrying for the service
The information of the accident occurred in includes the information that identification generates the mechanism of the accident,
The display control unit is configured to for each mechanism, and for the species of each accident, shows the thing
Therefore number of packages.
19. a kind of service householder method, which is characterized in that include：
The service of the acquirement person of being provided receives the step of predetermined and actual achievement data of the service provided；
Based on the data of the acquirement, the situation table picture related with the situation of the service person of being provided is made to be shown in display unit
The step of,
The situation table picture is will to include the essential information region for identifying the information of the service person of being provided and include and spy
The individual information region of other information of the related service person of being provided configures side by side along the first direction between periodically, and
And by the essential information region of each service person of being provided and the individual information region along with the first direction
The picture that different second directions continuously configures,
The individual information region at least has any one region in following region：
Points for attention region：It includes the points for attention related with the service person of being provided；
Navigation area, it includes the information related with the condition status of the service person of being provided；And
Sequential graph region, by it is described it is specific during time be divided into time frame that multiple time frames form in temporal sequence
Configuration, and include the object for representing the service in the time frame.
20. a kind of program, which is characterized in that perform in a computer：
The service of the acquirement person of being provided receives the step of predetermined and actual achievement data of the service provided；And
Based on the data of the acquirement, the situation table picture related with the situation of the service person of being provided is made to be shown in display unit
The step of,
The situation table picture is will to include the essential information region for identifying the information of the service person of being provided and include and spy
The individual information region of other information of the related service person of being provided configures side by side along a first direction between periodically,
And by the essential information region of each service person of being provided and the individual information region along with the first party
The picture continuously configured to different second directions,
The individual information region at least has any one in region below：
Points for attention region, it includes the points for attention related with the service person of being provided；
Navigation area, it includes the information related with the condition status of the service person of being provided；And sequential graph region,
By it is described it is specific during time be divided into the time frame that multiple time frames form and configure in temporal sequence, and in the time
Include the object for representing the service in frame.
Applications Claiming Priority (4)
| Application Number | Priority Date | Filing Date | Title |
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| JP2016-225259 | 2016-11-18 | ||
| JP2016225259 | 2016-11-18 | ||
| JP2017178624A JP6993821B2 (en) | 2016-11-18 | 2017-09-19 | Service support equipment, service support methods and programs |
| JP2017-178624 | 2017-09-19 |
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| CN108074034A true CN108074034A (en) | 2018-05-25 |
| CN108074034B CN108074034B (en) | 2023-07-18 |
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| CN201711144037.1A Active CN108074034B (en) | 2016-11-18 | 2017-11-17 | Service support device, service support method, and program |
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| CN108074034B (en) | 2023-07-18 |
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