CN106302547A - Type hotel occupancy management system and method - Google Patents

Type hotel occupancy management system and method Download PDF

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Publication number
CN106302547A
CN106302547A CN201610911951.3A CN201610911951A CN106302547A CN 106302547 A CN106302547 A CN 106302547A CN 201610911951 A CN201610911951 A CN 201610911951A CN 106302547 A CN106302547 A CN 106302547A
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China
Prior art keywords
hotel
information
user
reservation
biological information
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CN201610911951.3A
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Chinese (zh)
Inventor
程俊
侯云江
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Shenzhen Institute of Advanced Technology of CAS
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Shenzhen Institute of Advanced Technology of CAS
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Priority to CN201610911951.3A priority Critical patent/CN106302547A/en
Publication of CN106302547A publication Critical patent/CN106302547A/en
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L63/00Network architectures or network communication protocols for network security
    • H04L63/08Network architectures or network communication protocols for network security for authentication of entities
    • H04L63/0861Network architectures or network communication protocols for network security for authentication of entities using biometrical features, e.g. fingerprint, retina-scan
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/12Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks

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  • Engineering & Computer Science (AREA)
  • Health & Medical Sciences (AREA)
  • Computing Systems (AREA)
  • General Health & Medical Sciences (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Medical Informatics (AREA)
  • Biomedical Technology (AREA)
  • Computer Hardware Design (AREA)
  • Computer Security & Cryptography (AREA)
  • General Engineering & Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The invention discloses a kind of type hotel occupancy management system and method.This system includes hotel reservation Website server, user terminal, hotel's background server and intelligent door lock;User terminal sends subscription information and user profile by hotel reservation Website server to hotel's background server;Intelligent door lock is for obtaining the biological information of collection in worksite and being sent to hotel's background server, and unlocks for instructing according to the unblock received;Hotel's background server is used for receiving subscription information and user profile and storing, and receives the biological information of collection in worksite;And judge the most consistent with the biological information that user uploads with the biological information of collection in worksite that the room number of reservation is associated, if unanimously, then instruct to intelligent door lock transmission unblock.This system and method can make user's reserving hotel and directly move in, it is not necessary to handles to hotel and complex moves in formality, can be the most time-consuming, improves Consumer's Experience.

Description

Type hotel occupancy management system and method
Technical field
The present invention relates to Hospitality management system field, particularly relate to a kind of type hotel occupancy management system and method.
Background technology
Traditional hotel occupancy scheme is that user directly asks whether to have a vacant room to hotel, if having a vacant room, queuing up and carrying out body Part certification, pay, check-in, obtain and move in authority;If hotel room is completely, a hotel can only be changed, extremely inefficient.Existing The conventional hotel occupancy scheme is had to be, by book rooms APP or website of booking rooms of smart mobile phone in the suitable hotel of selected web, then Hotel is that user holds a reserved room.When will not ensure that the authority of moving in room beyond setting aside some time, user can also be at online Paying account in full, hotel is that user stays room.This hotel check-in system, it is desirable to user is behind ONLINE room, it is necessary to enter to hotel Row authentication, check-ins, and could obtain room and use authority.In case of moved in peak period, user needs with oneself Luggage wait in line to check-in.When user is in the case of the time is more nervous, very poor moving in can be brought to him Experience.Existing hotel occupancy Shi Xudao hotel carries out authentication, and its process operation is loaded down with trivial details and inefficiency, makes user time Becoming waste greatly, Consumer's Experience is poor.
Summary of the invention
The technical problem to be solved in the present invention is, carries out authentication for existing hotel occupancy Shi Xudao hotel and is deposited Deficiency, it is provided that a kind of type hotel occupancy management system and method, can realize, to user identity intelligent authentication, effectively saving user Authenticated time, simplify hotel moves in program..
The technical solution adopted for the present invention to solve the technical problems is: a kind of type hotel occupancy management system, including hotel Booking net site server and described hotel reservation Website server communication connection user terminal and hotel's background server and The intelligent door lock of described hotel background server communication connection;
Described user terminal, for uploading subscription information and user profile to described hotel reservation Website server, described Subscription information is associated with described user profile;Described subscription information includes the room number of reservation, and described user profile includes The biological information that user uploads;
Described hotel reservation Website server, for being sent to backstage, described hotel by described subscription information and user profile Server;
Described intelligent door lock, for obtaining the biological information of collection in worksite and by the biological characteristic of described collection in worksite Information is sent to described hotel background server, the room number phase of the biological information of described collection in worksite and described reservation Association;And for unlocking according to the unblock instruction received;
Described hotel background server, is used for receiving described subscription information and described user profile and storing, and receives institute State the biological information of collection in worksite;And judge the biology of the described collection in worksite being associated with the room number of described reservation The biological information that characteristic information is uploaded with described user is the most consistent, if unanimously, then sends to described intelligent door lock and unlocks Instruction.
Preferably, described subscription information also includes the ticket reserving time being associated with the room number of described reservation;Described existing The biological information that field gathers includes the acquisition time of the biological information of described collection in worksite;
Described hotel background server be additionally operable to judge described acquisition time whether within the described ticket reserving time, if described in adopt The collection time is within the described ticket reserving time, and the biological characteristic letter that the biological information of described collection in worksite is uploaded with described user Breath is consistent, then send to described intelligent door lock and unlock instruction.
Preferably, described hotel background server is additionally operable to real-time update hotel house information ordering according to user's input Room instruction generation is booked rooms confirmation, and described hotel house information and described confirmation of booking rooms are uploaded to described hotel reservation Website server;Described hotel reservation Website server is additionally operable to receive described hotel house information and described confirmation of booking rooms And it is sent to described user terminal, it is additionally operable to reception and instructs from booking rooms of described user terminal and be sent to backstage, described hotel Server;Described user terminal is additionally operable to receive and show described hotel house information and described confirmation of booking rooms, and receives and uses Book rooms instruction the transmission extremely described hotel reservation Website server of family input.
Preferably, described intelligent door lock includes main control module, for obtaining the biological information of described collection in worksite Biological characteristic acquisition module, for show described collection in worksite biological information display module, for described hotel The communication module of background server communication connection and being used for according to described unblock instruction unblock of being connected with described main control module Latch module;Described biological characteristic acquisition module, described display module, described communication module and described latch module are all and institute State main control module to be connected.
Preferably, described biological information includes facial image, pupil image or fingerprint image;Described biological characteristic obtains Delivery block includes for gathering described facial image or the photographic head of described pupil image, recording for gathering the fingerprint of fingerprint image Enter device.
Preferably, described photographic head includes Still camera and dynamic photographic head.
The present invention also provides for a kind of hotel occupancy management method, including:
Described user terminal uploads subscription information and user profile to described hotel reservation Website server, and described reservation is believed Breath is associated with described user profile;Described subscription information includes the room number of reservation, and described user profile includes on user The biological information passed;
Described subscription information and described user profile are sent to backstage, described hotel by described hotel reservation Website server Server;
Described hotel background server receives described subscription information and described user profile and stores;
Described intelligent door lock obtains the biological information of collection in worksite and by the biological information of described collection in worksite Being sent to described hotel background server, the biological information of described collection in worksite is relevant to the room number of described reservation Connection;
Described hotel background server receives the biological information of described collection in worksite;
Described hotel background server judges the biology of the described collection in worksite being associated with the room number of described reservation The biological information that characteristic information is uploaded with described user is the most consistent, if unanimously, then sends to described intelligent door lock and unlocks Instruction.
Described intelligent door lock unlocks according to the described unblock instruction received.
Preferably, described subscription information also includes the ticket reserving time being associated with the room number of described reservation;Described existing The biological information that field gathers includes the acquisition time of the biological information of described collection in worksite;
Described hotel background server also judge described acquisition time whether within the described ticket reserving time, if described gather time Between within the described ticket reserving time, and the biological information one that the biological information of described collection in worksite is uploaded with described user Cause, then send to described intelligent door lock and unlock instruction.
Preferably, described user terminal uploads subscription information and user profile to described hotel reservation Website server, bag Include:
Described hotel house information is also uploaded to described by described hotel background server real-time update hotel house information Hotel reservation Website server;
Described hotel reservation Website server receives described hotel house information and is sent to described user terminal;
Described user terminal receives and shows described hotel house information, receives booking rooms of user's input and instructs and send extremely Described hotel reservation Website server;Described instruction of booking rooms includes described subscription information and described user profile;
Described hotel reservation Website server receives and instructs from booking rooms of described user terminal and be sent to described hotel Background server;
The instruction generation of booking rooms that described hotel background server inputs according to user is booked rooms confirmation, and books rooms described Confirmation is sent to hotel reservation Website server;
Described hotel reservation Website server receives books rooms confirmation and is sent to described user terminal;
Described user terminal receives and books rooms described in showing confirmation.
Preferably, described receive user input book rooms instruction and send to described hotel reservation Website server it Before, also include:
Described user terminal logs in described hotel reservation Website server, and uploads personally identifiable information to complete registration behaviour Make;
Described user terminal sends, to described hotel reservation Website server, the biological information that described user uploads;Institute State the biological information that personally identifiable information uploads with described user to be associated, to form described user profile;
Described hotel reservation Website server receives after auditing successfully instruction, completes user profile examination & verification.
The present invention compared with prior art has the advantage that in type hotel occupancy management system provided by the present invention, uses Family can upload subscription information and user profile by user terminal to hotel reservation Website server;Hotel reservation Website server Subscription information and user profile are sent to hotel's background server;Hotel's background server receives and preserves subscription information and use Family information, to complete the operation in ONLINE hotel;Before user enters the room that hotel reaches corresponding with subscription information, Intelligent door Lock obtains the biological information of collection in worksite and is sent to hotel's background server;Hotel's background server judges that user uploads Biological information the most consistent with the biological information of collection in worksite, if unanimously, then send unblock to intelligent door lock and refer to Order, is unlocked controlling intelligent door lock.By this type hotel occupancy management system so that user can be the most straight in ONLINE hotel Receive hotel occupancy reservation, it is not necessary to handle to hotel and complex move in formality, can be the most time-consuming, improve user Experience.
In hotel occupancy management method provided by the present invention, user can be by user terminal to hotel reservation website service Device uploads subscription information and user profile;Subscription information and user profile are sent to backstage, hotel by hotel reservation Website server Server;Hotel's background server receives and preserves subscription information and user profile, to complete the operation in ONLINE hotel;With Before entrance hotel, family reaches the room corresponding with subscription information, intelligent door lock obtains the biological information of collection in worksite and sends To hotel's background server;Hotel's background server judges the biological characteristic of biological information that user uploads and collection in worksite Whether information is consistent, if unanimously, then sends unblock instruction to intelligent door lock, is unlocked controlling intelligent door lock.By this wine Management method is moved in shop so that user can ONLINE hotel and directly arrive hotel occupancy reservation, it is not necessary to do to hotel Manage and complex move in formality, can be the most time-consuming, improve Consumer's Experience.
Accompanying drawing explanation
Below in conjunction with drawings and Examples, the invention will be further described, in accompanying drawing:
Fig. 1 is a theory diagram of the type hotel occupancy management system in the embodiment of the present invention 1.
Fig. 2 is the topological diagram of the type hotel occupancy management system in the embodiment of the present invention 1.
Fig. 3 is another topo graph of the type hotel occupancy management system in the embodiment of the present invention 1.
Fig. 4 is a flow chart of the hotel occupancy management method in the embodiment of the present invention 2.
Fig. 5 is a flow chart of the hotel occupancy management method in the embodiment of the present invention 3.
Fig. 6 is the reserving hotel flow chart of steps in the hotel occupancy management method in the embodiment of the present invention 2 or 3.
Fig. 7 is the flow process of the user profile examination & verification step in the hotel occupancy management method in the embodiment of the present invention 2 or 3 Figure.
10, user terminal;20, hotel reservation Website server;30, hotel's background server;40, intelligent door lock;41, main Control module;42, biological characteristic acquisition module;43, display module;44, communication module;45, latch module.
Detailed description of the invention
In order to be more clearly understood from the technical characteristic of the present invention, purpose and effect, now comparison accompanying drawing describes in detail The detailed description of the invention of the present invention.
Embodiment 1
Fig. 1-Fig. 3 illustrates the type hotel occupancy management system in the present embodiment.This type hotel occupancy management system includes that hotel is pre- Order Website server 20 and hotel reservation Website server 20 communication connection user terminal 10 and hotel's background server 30, Intelligent door lock 40 with hotel's background server 30 communication connection.
User terminal 10, for uploading subscription information and user profile, subscription information to hotel reservation Website server 20 It is associated with user profile.Subscription information includes but not limited to the room number of reservation.User profile includes but not limited to user The biological information uploaded, it is also possible to include personally identifiable information, such as name, the place where his residence is registered, identification card number, contact method Etc. moving in information necessary to hotel.Specifically, biological information includes but not limited to facial image, pupil image or fingerprint Images etc. can uniquely identify the characteristic information of user.The biological information that in the present embodiment, user uploads is facial image, The facial image of multiple different angles need to be uploaded when uploading, to facilitate the facial image to user to carry out feature extraction.This reality Executing in example, user terminal 10 can be that smart mobile phone, panel computer, notebook, desktop computer etc. can take with hotel reservation website Business device 20 carries out network service, to realize the intelligent terminal of reserving hotel function.
Hotel reservation Website server 20, for being sent to hotel's background server 30 by subscription information and user profile. In the present embodiment, hotel reservation Website server 20 can be the background server of existing reserving hotel website, in order to use Family logs in reserving hotel website by user terminal 10 and enters hotel reservation.
Intelligent door lock 40, is arranged on the door of reservation, for obtaining the biological information of collection in worksite and by existing The biological information that field gathers is sent to hotel's background server 30, the biological information of collection in worksite and reservation Room number is associated.It is to be appreciated that the biological information of collection in worksite that intelligent door lock 40 obtains should be uploaded with user Biological information type is identical, in order to judge that both are the most consistent, to determine whether the user being to reserve a room.Intelligent door The unblock instruction that lock 40 is additionally operable to according to receiving unlocks, so that user can directly move in the reservation of reserving hotel, and nothing Xu Dao hotel handles and complex moves in formality, can be the most time-consuming, improves Consumer's Experience.
Specifically, this intelligent door lock 40 intelligent door lock 40 includes main control module 41, for obtaining the biological special of collection in worksite Reference breath biological characteristic acquisition module 42, for displaying scene gather biological information display module 43, for The communication module 44 of hotel's background server 30 communication connection and being used for according to unlocking instruction solution of being connected with main control module 41 The latch module 45 of lock.Biological characteristic acquisition module 42, display module 43, communication module 44 and latch module 45 all with master control mould Block 41 is connected.Wherein, biological characteristic acquisition module 42 includes but not limited to the shooting for gathering facial image or pupil image Head, for gathering the fingerprint input device of fingerprint image.
In the present embodiment, biological characteristic acquisition module 42 is the photographic head for gathering facial image.This photographic head includes The Still camera being arranged on door lock and the dynamic photographic head being arranged on floor porch, such as monitoring camera.Main control module 41 can be to be the minimum system plate processing chip with S3C2440, it can transplant webcam driver, display module 43 drives Drive with communication module 44, to realize intelligent door lock 40 each functional module coordinated operation.During work, camera collection face figure Picture.Communication module 44 realizes passing to the facial image of camera collection hotel's background server 30, and receives backstage, hotel The unblock of server 30 instructs and is sent to main control module 41.Display module 43 shows the face figure that photographic head is gathered in real time Picture, to facilitate the timely calibration poses of user, it is simple to the facial image of Quick Acquisition to user.Latch module 45, for intelligent door lock The mechanical part of 40, instructs for the unblock according to main control module 41 and unlocks, if being not received by unlocking instruction, does not unlocks.
Hotel's background server 30, for receiving the reservation that user terminal 10 is uploaded by hotel reservation Website server 20 Information and user profile also store, and receive the biological information of the collection in worksite that intelligent door lock 40 is uploaded.It is to be appreciated that Hotel's background server 30 is receiving the biological information of the collection in worksite that intelligent door lock 40 is uploaded, and i.e. judges and books rooms in advance Between the biological information uploaded with user of the biological information of collection in worksite that is associated of room number the most consistent, if one Cause, then the user of the biological information of the collection in worksite that intelligent door lock 40 is uploaded is the user subscribing this reservation, therefore to Intelligent door lock 40 sends and unlocks instruction.Associate with collection in worksite biological information if hotel's background server 30 does not find The biological information that the user of the room number of same reservation uploads, then explanation does not has user to subscribe, and does not send unblock instruction. Or, if the biological information that the biological information of the collection in worksite being associated with the room number of reservation and user upload Inconsistent, then the use that the user of the biological information of the collection in worksite in the acquisition of this intelligent door lock 40 not reserves a room is described Family, does not send unblock instruction so that other users in addition to the user of reservation cannot enter this reservation.
In the type hotel occupancy management system that the present embodiment is provided, user can be by user terminal 10 to hotel reservation website Server 20 uploads subscription information and user profile;Subscription information and user profile are sent extremely by hotel reservation Website server 20 Hotel's background server 30;Hotel's background server 30 receives and preserves subscription information and user profile, to complete ONLINE The operation in hotel;Before user enters the room that hotel reaches corresponding with subscription information, intelligent door lock 40 obtains the life of collection in worksite Thing characteristic information is also sent to hotel's background server 30;Hotel's background server 30 judges the biological information that user uploads The most consistent with the biological information of collection in worksite, if unanimously, then send unblock instruction, to control intelligence to intelligent door lock 40 Door lock 40 is unlocked.By this type hotel occupancy management system so that user can be in ONLINE hotel and directly arrive hotel and enter Live reservation, it is not necessary to handle to hotel and complex move in formality, can be the most time-consuming, improve Consumer's Experience.
In another embodiment, user terminal 10 includes pre-to the subscription information that hotel reservation Website server 20 is uploaded The room number made room reservation and the ticket reserving time being associated with the room number of reservation.Intelligent door lock 40 is on hotel's background server 30 The biological information of the collection in worksite passed not only includes that biological information also includes the acquisition time of this biological information.
Correspondingly, hotel's background server 30 wine is believed at the biological characteristic receiving the collection in worksite that intelligent door lock 40 is uploaded Breath, i.e. for judging that whether the acquisition time of the biological information of collection in worksite is pre-with what the room number of reservation was associated The biological characteristic that the biological information of the collection in worksite being associated in ordering the time and with the room number of reservation is uploaded with user Information is the most consistent, if acquisition time is within the ticket reserving time, and the biology that the biological information of collection in worksite is uploaded with user Characteristic information is consistent, then send to intelligent door lock 40 and unlock instruction.If it is to be appreciated that acquisition time is not within the ticket reserving time, Then explanation user is before exceeding the ticket reserving time and do not arrive the intelligent door lock 40 of reservation so that the intelligent door lock 40 of reservation The biological information of collection in worksite cannot be obtained, the most do not send to intelligent door lock 40 and unlock instruction so that user cannot be smooth Move in.
Further, behind hotel reservation Website server 20, intelligent terminal and the hotel in this type hotel occupancy management system Station server 30 cooperation is additionally operable to cooperation and completes hotel reservation function.Specifically, hotel's background server 30 real-time update hotel Hotel's house information is also uploaded to hotel reservation Website server 20 by house information.Wherein, house information in hotel's includes vacant room Quantity, the room number of vacant room and the price of vacant room, in order to user terminal 10 shows hotel's house information, in order to user selects sky Room is subscribed.Hotel reservation Website server 20 receives hotel's house information and is sent to user terminal 10.User terminal 10 Receive and show hotel's house information, selecting the vacant room being suitable for subscribe for user according to hotel's house information of display. User terminal 10 receives booking rooms of user's input and instructs and send to hotel reservation Website server 20.Hotel reservation website service Device 20 receives booking rooms of user terminal 10 and instructs and be sent to hotel's background server 30.Wherein, instruction of booking rooms includes pre- Order information and user profile;Subscription information includes but not limited to the room number of reservation, it is also possible to include payment information etc.;Permissible Understanding ground, reserve a room as in the vacant room disclosed in hotel's house information one, the instruction of booking rooms sent user determines reservation The room number in room so that user can be directly to reservation after arriving hotel, is carried out by the intelligent door lock 40 before reservation Identification, can move in.The instruction generation of booking rooms that hotel's background server 30 inputs according to user is booked rooms confirmation, and will Confirmation of booking rooms is sent to hotel reservation Website server 20.Hotel reservation Website server 20 receives and books rooms confirmation also It is sent to user terminal 10.User terminal 10 receives and shows confirmation of booking rooms, and i.e. completes hotel reservation operation;Now, wine Shop background server 30 updates hotel's house information again.
Embodiment 2
Fig. 4 illustrates the flow chart of the hotel occupancy management method in the present embodiment.User terminal 10 in the present embodiment, wine Shop booking net site server 20, hotel's background server 30 with intelligent door lock 40 as embodiment 1.As shown in Figure 4, should Hotel occupancy management method comprises the steps:
S11: user terminal 10 uploads subscription information and user profile to hotel reservation Website server 20, subscription information with User profile is associated.Subscription information includes but not limited to the room number of reservation.User profile includes but not limited on user The biological information passed, it is also possible to include personally identifiable information, such as name, identification card number, the place where his residence is registered, contact method etc. Move in information necessary to hotel.Specifically, biological information includes but not limited to facial image, pupil image or fingerprint image Picture etc. can uniquely identify the characteristic information of user.The biological information that in the present embodiment, user uploads is facial image, on The facial image of multiple different angles need to be uploaded during biography, to facilitate the facial image to user to carry out feature extraction.This enforcement In example, user terminal 10 can be that smart mobile phone, panel computer, notebook, desktop computer etc. can be with hotel reservation website service Device 20 carries out network service, to realize the intelligent terminal of reserving hotel function.
S12: subscription information and user profile are sent to hotel's background server 30 by hotel reservation Website server 20.This In embodiment, hotel reservation Website server 20 can be the background server of existing reserving hotel website.By existing Reserving hotel website can greatly facilitate user to pass through user terminal 10 and carry out hotel reservation.
S13: hotel's background server 30 receives subscription information and user profile and stores, in order to checking reserving hotel The identity of user so that it is move in reservation smoothly.
S14: intelligent door lock 40 obtains the biological information of collection in worksite and is sent out by the biological information of collection in worksite Giving hotel's background server 30, the biological information of collection in worksite is associated with the room number of reservation.It is to be appreciated that The biological information type that the biological information of the collection in worksite that intelligent door lock 40 obtains should be uploaded with user is identical, with It is easy to both judgements the most consistent, to determine whether the user being to reserve a room.Intelligent door lock 40 is arranged on each reservation Door on, and with reservation room number be associated so that the biological information of its acquired collection in worksite with book rooms in advance Between room number be associated.
S15: hotel's background server 30 receives the biological information of the collection in worksite that intelligent door lock 40 is uploaded.Can manage Xie Di, hotel's background server 30 receives and stores subscription information and the user profile that user uploads in advance, when backstage, hotel takes Business device 30 receives the biological information of the collection in worksite that intelligent door lock 40 is uploaded, and i.e. searches the biological characteristic with collection in worksite The biological information that the user of the room number of the same reservation of information association uploads, and perform step S16.
S16: hotel's background server 30 judges the biological characteristic letter of the collection in worksite being associated with the room number of reservation The biological information that breath is uploaded with user is the most consistent, if unanimously, then sends to intelligent door lock 40 and unlocks instruction.It is appreciated that Ground, if hotel's background server 30 does not find the room number associating same reservation with collection in worksite biological information The biological information that user uploads, then explanation does not has user to subscribe, and does not send unblock instruction.Or, if with reservation The biological information that the biological information of the collection in worksite that room number is associated and user upload is inconsistent, then intelligent door lock 40 The user that the user of the biological information of the collection in worksite obtained not reserves a room, does not send unblock instruction so that except Other users beyond the user of reservation cannot enter this reservation.
S17: intelligent door lock 40 unlocks, so that user can directly move in the pre-of reserving hotel according to the unblock instruction received Make room reservation, and without handling complex formality of moving in hotel, can be the most time-consuming, improve Consumer's Experience.
In the hotel occupancy management method that the present embodiment is provided, user can be by user terminal 10 to hotel reservation website Server 20 uploads subscription information and user profile;Subscription information and user profile are sent extremely by hotel reservation Website server 20 Hotel's background server 30;Hotel's background server 30 receives and preserves subscription information and user profile, to complete ONLINE The operation in hotel;Before user enters the room that hotel reaches corresponding with subscription information, intelligent door lock 40 obtains the life of collection in worksite Thing characteristic information is also sent to hotel's background server 30;Hotel's background server 30 judges the biological information that user uploads The most consistent with the biological information of collection in worksite, if unanimously, then send unblock instruction, to control intelligence to intelligent door lock 40 Door lock 40 is unlocked.By this hotel occupancy management method so that user can be in ONLINE hotel and directly arrive hotel and enter Live reservation, it is not necessary to handle to hotel and complex move in formality, can be the most time-consuming, improve Consumer's Experience.
Embodiment 3
Fig. 5 illustrates the flow chart of the hotel occupancy management method in the present embodiment.User terminal 10 in the present embodiment, wine Shop booking net site server 20, hotel's background server 30 with intelligent door lock 40 as embodiment 1.As it is shown in figure 5, should Hotel occupancy management method comprises the steps:
S21: user terminal 10 uploads subscription information and user profile to hotel reservation Website server 20, subscription information with User profile is associated;Subscription information include but not limited to reservation room number and with reservation room number be associated pre- Order the time;User profile includes but not limited to the biological information that user uploads, it is also possible to include personally identifiable information, such as surname Name, identification card number, the place where his residence is registered, contact method etc. move in information necessary to hotel.Specifically, biological information includes But it is not limited to facial image, pupil image or fingerprint image etc. and can uniquely identify the characteristic information of user.The present embodiment is used The biological information that family is uploaded is facial image, need to be uploaded by the facial image of multiple different angles when uploading, right to facilitate The facial image of user carries out feature extraction.In the present embodiment, user terminal 10 can be smart mobile phone, panel computer, notes Basis, desktop computer etc. can carry out network service with hotel reservation Website server 20, to realize the intelligence of reserving hotel function eventually End.
S22: subscription information and user profile are sent to hotel's background server 30 by hotel reservation Website server 20.This In embodiment, hotel reservation Website server 20 can be the background server of existing reserving hotel website.By existing Reserving hotel website can greatly facilitate user to pass through user terminal 10 and carry out hotel reservation.
S23: hotel's background server 30 receives subscription information and user profile and stores, in order to checking reserving hotel The identity of user so that it is move in reservation smoothly.
S24: intelligent door lock 40 obtains the biological information of collection in worksite and is sent out by the biological information of collection in worksite Giving hotel's background server 30, the biological information of collection in worksite is associated with the room number of reservation, and collection in worksite Biological information include the acquisition time of biological information of collection in worksite.It is to be appreciated that intelligent door lock 40 obtains The biological information type that should upload with user of the biological information of collection in worksite identical, in order to judge that both are No unanimously, with determine whether be reservation user.Intelligent door lock 40 is arranged on the door of each reservation, and with reservation The room number in room is associated, so that the biological information of its acquired collection in worksite is associated with the room number of reservation.
S25: hotel's background server 30 receives the biological information of the collection in worksite that intelligent door lock 40 is uploaded.Can manage Xie Di, hotel's background server 30 receives and stores subscription information and the user profile that user uploads in advance, when backstage, hotel takes Business device 30 receives the biological information of the collection in worksite that intelligent door lock 40 is uploaded, and i.e. searches the biological characteristic with collection in worksite The biological information that the user of the room number of the same reservation of information association uploads, and perform step S26.
S26: hotel's background server 30 judge acquisition time whether within the ticket reserving time, and with reservation room number phase The biological information that the biological information of the collection in worksite of association is uploaded with user is the most consistent;If acquisition time is being subscribed In time, and the biological information that the biological information of collection in worksite is uploaded with user is consistent, then to intelligent door lock 40 Send unblock instruction.If it is to be appreciated that the biological information phase of collection in worksite that hotel's background server 30 is not received by The subscription information of the reservation of association (i.e. obtains pre-the booking rooms of intelligent door lock 40 correspondence of the biological information of collection in worksite Between there is no corresponding subscription information), or the biological information of collection in worksite that is associated with the room number of reservation and use The biological information that family is uploaded is inconsistent, then the biological information of the collection in worksite obtained at this intelligent door lock 40 is described The user that user not reserves a room, does not send unblock instruction so that other users in addition to the user of reservation are not This reservation can be entered.If acquisition time is not within the ticket reserving time, then explanation user is exceeding ticket reserving time arrival reservation Before the intelligent door lock 40 in room, do not send to intelligent door lock 40 and unlock instruction.
S27: intelligent door lock 40 unlocks, so that user can directly move in the pre-of reserving hotel according to the unblock instruction received Make room reservation, and without handling complex formality of moving in hotel, can be the most time-consuming, improve Consumer's Experience.
In the hotel occupancy management method that the present embodiment is provided, user can be by user terminal 10 to hotel reservation website Server 20 uploads subscription information and user profile;Wherein, subscription information include but not limited to reservation room number and with in advance The ticket reserving time that the room number made room reservation is associated.Subscription information and user profile are sent to wine by hotel reservation Website server 20 Shop background server 30.Hotel's background server 30 receives and preserves subscription information and user profile, to complete ONLINE wine The operation in shop.Before user enters the room that hotel reaches corresponding with subscription information, intelligent door lock 40 obtains the biology of collection in worksite Characteristic information is also sent to hotel's background server 30;Wherein, the biological information of collection in worksite includes the life of collection in worksite The acquisition time of thing characteristic information.Hotel's background server 30 judges that acquisition time is whether within the ticket reserving time and pre-with same The biological information that the user that the room number made room reservation is associated uploads is the most consistent with the biological information of collection in worksite, if Unanimously, then send unblock instruction to intelligent door lock 40, be unlocked controlling intelligent door lock 40.By this hotel occupancy manager Method so that user can ONLINE hotel and directly arrive hotel occupancy reservation, it is not necessary to handle complex to hotel Move in formality, can be the most time-consuming, improve Consumer's Experience.
It is to be appreciated that in hotel occupancy management method in embodiment 2 and embodiment 3, user terminal 10 is by subscribing Hotel's step uploads subscription information and user profile to hotel reservation Website server 20, and this reserving hotel step includes walking as follows Rapid:
S31: hotel's background server 30 real-time update hotel house information that hotel's house information is uploaded to hotel is pre- Order Website server 20.Wherein, this hotel's house information includes vacant room quantity, the room number of vacant room and the price of vacant room, in order to User terminal 10 shows hotel's house information, in order to user selects vacant room to subscribe.
S32: hotel reservation Website server 20 receives hotel's house information and is sent to user terminal 10.
S33: user terminal 10 receives and shows hotel's house information, selects according to hotel's house information of display for user Select applicable vacant room to subscribe.User terminal 10 also receives booking rooms of user's input and instructs and send to hotel reservation website clothes Business device 20;Instruction of booking rooms includes subscription information and user profile.Wherein, subscription information includes but not limited to the room of reservation Number, it is also possible to include payment information etc.;It is to be appreciated that reservation is in the vacant room disclosed in hotel's house information one, Instruction of booking rooms in user's transmission determines the room number of reservation so that user can be directly to reservation after arriving hotel, logical Cross the intelligent door lock 40 before reservation and carry out identification, can move in.
S34: hotel reservation Website server 20 receives booking rooms of user terminal 10 and instructs and be sent to backstage, hotel Server 30.It is to be appreciated that also include before step S34 that user profile audits step, specifically include:
S01: user terminal 10 logs in hotel reservation Website server 20, and uploads personally identifiable information (such as name, household register Location, identification card number, contact method etc. move in information necessary to hotel) to complete registration operation.
S02: user terminal 10 sends, to hotel reservation Website server 20, the biological information that user uploads;The individual person The biological information that part information is uploaded with user is associated, and to form user profile, i.e. to include that user logs in pre-for user profile Order hotel service device and carry out the personally identifiable information of input during registration operation, also include the biological information that user uploads.
S03: hotel reservation Website server 20 receives after auditing successfully instruction, completes user profile examination & verification.Now, user Terminal 10 can receive booking rooms of user's input and instruct and send to hotel reservation Website server 20, to enter reserving hotel step Suddenly.
It is to be appreciated that on each reserving hotel website, user only need to enter a user profile examination & verification step and (i.e. hold Row step S01-S03), can be comprised personally identifiable information and the user profile of biological information that user uploads is preserved On hotel reservation Website server 20;When user is the most again by identical reserving hotel website reserving hotel, only need to Hotel reservation Website server 20 uploads subscription information, and hotel reservation Website server 20 can be by the user profile of preservation and uploading The subscription information assigned sends together to same hotel or different hotels, completes reserving hotel step, and can be directly to pre- Order hotel occupancy.
The instruction generation of booking rooms that S35: hotel's background server 30 inputs according to user is booked rooms confirmation, and it is true will to book rooms Recognize information and be sent to hotel reservation Website server 20.It is to be appreciated that when hotel's background server 30 receives instruction of booking rooms Time, entrance system checks whether the reservation booked rooms in instruction is spacing within the ticket reserving time, and whether user completes to pay Moneys etc. operate, if its reservation is vacant room within the ticket reserving time, and user is complete the operations such as payment, then to hotel reservation Website server 20 sends confirmation of booking rooms, it is also possible to sent by the contact method in the personally identifiable information that user uploads Warm prompting, to confirm that user has subscribed for room.
S36: hotel reservation Website server 20 receives books rooms confirmation and is sent to user terminal 10
S37: user terminal 10 receives and shows confirmation of booking rooms.It is to be appreciated that user terminal 10 can be by logging in Hotel reservation Website server 20 views confirmation of booking rooms, it may be judged whether reserve a room successfully, if unsuccessful, can be by pre- Book hotel website row again and subscribe other rooms.
The present invention is illustrated by several specific embodiments, it will be appreciated by those skilled in the art that, without departing from In the case of the scope of the invention, it is also possible to the present invention is carried out various conversion and equivalent substitutes.It addition, for particular condition or tool Body situation, can make various amendment, without deviating from the scope of the present invention to the present invention.Therefore, the present invention is not limited to disclosed Specific embodiment, and the whole embodiments fallen within the scope of the appended claims should be included.

Claims (10)

1. a type hotel occupancy management system, it is characterised in that include hotel reservation Website server and described hotel reservation net The intelligence that the user terminal of site server communication connection and hotel's background server and described hotel background server communicate to connect Door lock;
Described user terminal, for uploading subscription information and user profile, described reservation to described hotel reservation Website server Information is associated with described user profile;Described subscription information includes the room number of reservation, and described user profile includes user The biological information uploaded;
Described hotel reservation Website server, for being sent to described hotel background service by described subscription information and user profile Device;
Described intelligent door lock, for obtaining the biological information of collection in worksite and by the biological information of described collection in worksite Being sent to described hotel background server, the biological information of described collection in worksite is relevant to the room number of described reservation Connection;And for unlocking according to the unblock instruction received;
Described hotel background server, is used for receiving described subscription information and described user profile and storing, and receives described existing The biological information that field gathers;And judge the biological characteristic of the described collection in worksite being associated with the room number of described reservation The biological information that information is uploaded with described user is the most consistent, if unanimously, then sends to described intelligent door lock and unlocks instruction.
Type hotel occupancy management system the most according to claim 1, it is characterised in that described subscription information also includes with described The ticket reserving time that the room number of reservation is associated;The biological information of described collection in worksite includes the life of described collection in worksite The acquisition time of thing characteristic information;
Described hotel background server be additionally operable to judge described acquisition time whether within the described ticket reserving time, if described when gathering Between within the described ticket reserving time, and the biological information one that the biological information of described collection in worksite is uploaded with described user Cause, then send to described intelligent door lock and unlock instruction.
Type hotel occupancy management system the most according to claim 2, it is characterised in that described hotel background server is additionally operable to Real-time update hotel house information the instruction generation of booking rooms according to user's input are booked rooms confirmation, are believed by described hotel house Breath and described confirmation of booking rooms are uploaded to described hotel reservation Website server;Described hotel reservation Website server is additionally operable to Receive described hotel house information and the described confirmation be sent to described user terminal of booking rooms, be additionally operable to receive from described Booking rooms of user terminal instructs and is sent to described hotel background server;Described user terminal is additionally operable to receive and described in display Hotel's house information and described confirmation of booking rooms, receive book rooms instruction the transmission extremely described hotel reservation website of user's input Server.
4. according to the type hotel occupancy management system described in any one of claim 1-3, it is characterised in that described intelligent door lock includes Main control module, for obtaining the biological characteristic acquisition module, described existing for showing of the biological information of described collection in worksite Gather biological information display module, for described hotel background server communication connection communication module, with And be connected with described main control module for unlocking, according to described, the latch module that instruction unlocks;Described biological characteristic obtains mould Block, described display module, described communication module are all connected with described main control module with described latch module.
Type hotel occupancy management system the most according to claim 4, it is characterised in that described biological information includes face Image, pupil image or fingerprint image;Described biological characteristic acquisition module includes for gathering described facial image or described pupil The photographic head of hole pattern picture, for gathering the fingerprint input device of fingerprint image.
Type hotel occupancy management system the most according to claim 5, it is characterised in that described photographic head includes Still camera With dynamic photographic head.
7. a hotel occupancy management method, it is characterised in that including:
Described user terminal uploads subscription information and user profile to described hotel reservation Website server, described subscription information with Described user profile is associated;Described subscription information includes the room number of reservation, and described user profile includes what user uploaded Biological information;
Described subscription information and described user profile are sent to described hotel background service by described hotel reservation Website server Device;
Described hotel background server receives described subscription information and described user profile and stores;
Described intelligent door lock obtains the biological information of collection in worksite and is sent by the biological information of described collection in worksite To described hotel background server, the biological information of described collection in worksite is associated with the room number of described reservation;
Described hotel background server receives the biological information of described collection in worksite;
Described hotel background server judges the biological characteristic of the described collection in worksite being associated with the room number of described reservation The biological information that information is uploaded with described user is the most consistent, if unanimously, then sends to described intelligent door lock and unlocks instruction.
Described intelligent door lock unlocks according to the described unblock instruction received.
Hotel occupancy management method the most according to claim 7, it is characterised in that described subscription information also includes with described The ticket reserving time that the room number of reservation is associated;The biological information of described collection in worksite includes the life of described collection in worksite The acquisition time of thing characteristic information;
Described hotel background server also judge described acquisition time whether within the described ticket reserving time, if described acquisition time exists In the described ticket reserving time, and the biological information of described collection in worksite is consistent with the biological information that described user uploads, Then send to described intelligent door lock and unlock instruction.
Type hotel occupancy management system the most according to claim 8, it is characterised in that described user terminal is pre-to described hotel Order Website server and upload subscription information and user profile, including:
Described hotel house information is also uploaded to described hotel by described hotel background server real-time update hotel house information Booking net site server;
Described hotel reservation Website server receives described hotel house information and is sent to described user terminal;
Described user terminal receives and shows described hotel house information, receives booking rooms of user's input and instructs and send to the most described Hotel reservation Website server;Described instruction of booking rooms includes described subscription information and described user profile;
Described hotel reservation Website server receives and instructs from booking rooms of described user terminal and be sent to backstage, described hotel Server;
The instruction generation of booking rooms that described hotel background server inputs according to user is booked rooms confirmation, and by described confirmation of booking rooms Information is sent to hotel reservation Website server;
Confirmation of booking rooms described in the reception of described hotel reservation Website server is also sent to described user terminal;
Described user terminal receives and books rooms described in showing confirmation.
Hotel occupancy management method the most according to claim 9, it is characterised in that receive ordering of user's input described Room instructed and sends before described hotel reservation Website server, also included:
Described user terminal logs in described hotel reservation Website server, and uploads personally identifiable information to complete registration operation;
Described user terminal sends, to described hotel reservation Website server, the biological information that described user uploads;Described The biological information that people's identity information is uploaded with described user is associated, to form described user profile;
Described hotel reservation Website server receives after auditing successfully instruction, completes user profile examination & verification.
CN201610911951.3A 2016-10-19 2016-10-19 Type hotel occupancy management system and method Pending CN106302547A (en)

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Application publication date: 20170104