CN105631775A - Method for providing sending and picking service based on mobile phone APP and system thereof - Google Patents
Method for providing sending and picking service based on mobile phone APP and system thereof Download PDFInfo
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- CN105631775A CN105631775A CN201511009898.XA CN201511009898A CN105631775A CN 105631775 A CN105631775 A CN 105631775A CN 201511009898 A CN201511009898 A CN 201511009898A CN 105631775 A CN105631775 A CN 105631775A
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- 238000011156 evaluation Methods 0.000 claims abstract description 16
- 238000012216 screening Methods 0.000 claims description 6
- 238000000151 deposition Methods 0.000 claims description 3
- 238000007726 management method Methods 0.000 description 13
- 230000008901 benefit Effects 0.000 description 2
- 238000013523 data management Methods 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- 230000005389 magnetism Effects 0.000 description 1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
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Abstract
The invention discloses a method for providing a sending and picking service based on a mobile phone APP and a system thereof. The system comprises a passenger mobile phone APP client side, a sending and picking service personnel mobile phone APP client side and a sending and picking service platform management system. A passenger transmits a passenger order through the passenger mobile phone APP client side; the passenger mobile phone APP client side transmits the order to the sending and picking service platform management system; the sending and picking service platform management system pushes passenger order information to a sending and picking service personnel mobile phone; the sending and picking service personnel receiving the order establishes connection with the order placing passenger and provides the service; the passenger and the sending and picking service personnel determine completion of the order after the service ends; the passenger performs service evaluation on the sending and picking service personnel providing the service; and the sending and picking service personnel providing the service obtains service satisfaction feedback. The passenger is enabled to easily obtain the sending and picking service so that management capability of the sending and picking service can be enhanced and passenger traveling can be greatly facilitated.
Description
Technical field
The present invention relates to method and system that station service is picked in a kind of offer, the method sending the station service of going to the station to meet somebody and system are especially provided based on mobile phone A PP.
Background technology
Along with China's level of IT application improve constantly with smart mobile phone ground progressively popularize, people use internet more and more frequent, Internet service also becomes more and more easier in producing, live, and internet provides facility more and more also to the production of people, life.
And on the other hand, for guaranteeing the safety in the crowded areas such as station, harbour, airport, the security measure in above-mentioned area is day by day upgraded. Such as, china railway carries high safety grade, causes major part railway station, the whole nation to suspend sale of platform ticket, and from then on, passenger " send station to go to the station to meet somebody " to have become history. Railway station is strengthened safety check and is necessary, but suspends sale of platform ticket and bring inconvenience to passenger, and the passenger making luggage more especially, the passenger carried small children, older passenger get on or off the bus very difficult. Therefore, the rush of demand of the station service of going to the station to meet somebody is sent at station by railway passenger. But at present train send the station service of going to the station to meet somebody main rely on to find in railway station temporarily send station to go to the station to meet somebody personnel, passenger has probably arrived railway station and can not find and send station to go to the station to meet somebody attendant.
Summary of the invention
For convenience of passenger's trip, change the present situation found and send station to go to the station to meet somebody service difficulty, the present invention provides following technical scheme: a kind of method sending the station service of going to the station to meet somebody based on mobile phone A PP offer, and the station service of going to the station to meet somebody is sent in, process predetermined by mobile phone A PP and evaluation, comprises the following steps:
S1: passenger sends passenger's order by passenger's mobile phone A PP client terminal, makes a reservation for send the station service of going to the station to meet somebody;
S2: passenger's order is sent to and sent station to go to the station to meet somebody service platform management system by passenger's mobile phone A PP client terminal;
S3: send station service platform management system of going to the station to meet somebody that passenger's order information pushes to the attendant's mobile phone A PP client terminal logged in;
S4: send the station attendant that goes to the station to meet somebody to carry out order and race to be the first to answer a question;
S5: get order send station to go to the station to meet somebody passenger contacts attendant with placing an order, and provide service;
S6: after service terminates, passenger by passenger's mobile phone A PP client terminal, send station to go to the station to meet somebody attendant by attendant's mobile phone A PP client terminal, confirm that order completes;
S7: the station attendant that goes to the station to meet somebody that send providing service is carried out service evaluation by passenger's mobile phone A PP client terminal by passenger;
S8: provide service send station go to the station to meet somebody attendant by attendant's mobile phone A PP client terminal obtain service satisfactory degree feedback.
In addition, sending station to go to the station to meet somebody service platform management system in S3 also can according to the service requirement in passenger's order, the station of sending of respective service can be provided to go to the station to meet somebody attendant by background data base screening, and order only be pushed to the station of sending meeting passenger's order demand and goes to the station to meet somebody attendant's mobile phone.
Wherein, the method is applied to railway station, bus station, airport or wheel ferry dock.
The present invention also provides a kind of and provides the system sending station to go to the station to meet somebody and serve based on mobile phone A PP, and this system comprises passenger's mobile phone A PP client terminal, attendant's mobile phone A PP client terminal and send station to go to the station to meet somebody service platform management system.
Wherein, all by mobile Internet, station service platform management system of going to the station to meet somebody is connected with sending for passenger mobile phone A PP client terminal and attendant's mobile phone A PP client terminal.
Wherein, passenger mobile phone A PP client terminal comprises with lower module:
Predetermined module: passenger send station or the request of going to the station to meet somebody; Make a reservation for receive after successfully attendant's information;
Service confirms module: after sending station or the service of going to the station to meet somebody to complete, passenger confirms that order completes;
Service evaluation module: after order completes, service is evaluated by passenger.
Wherein, what passenger sent send station or the request of going to the station to meet somebody comprise take vehicle number information, send station or the time gone to the station to meet somebody, mark place, luggage quantity and telephone number; Make a reservation for attendant's information attendant name and the telephone number of reception after successfully.
Wherein, attendant mobile phone A PP client terminal comprises with lower module:
Registering modules: new user's registration, inputs user name, setting code and relevant individual's real information;
Login module: login service personnel's account, can revise personal information, receive passenger's order and software update service after login;
Module raced to be the first to answer a question by order: send the station attendant that goes to the station to meet somebody to receive, browse passenger's order and go forward side by side to rob and answer, races to be the first to answer a question the contact method successfully obtaining passenger afterwards;
Service confirms module: after sending the station service of going to the station to meet somebody to complete, attendant confirms that order completes;
Evaluate module: browse the evaluation information that oneself is sent the station service of going to the station to meet somebody by passenger, receive service satisfactory degree feedback.
Wherein, station service platform management system of going to the station to meet somebody is sent to comprise database server and web server; Database server is used for depositing passenger, attendant's information and order information; Web server is for receiving passenger's order, according to passenger's order information by database screening can the attendant of order and passenger's order is forwarded to can attendant's mobile phone A PP client terminal of order, receive the competition for orders sending station to go to the station to meet somebody attendant and forward passenger's contact details, receive the evaluation information of passenger and forward to the attendant's mobile phone A PP client terminal providing service.
Wherein, this system is applied to railway station, bus station, airport or wheel ferry dock.
The present invention makes passenger easily obtain and send the station service of going to the station to meet somebody, it is to increase send station to go to the station to meet somebody Service Management ability, is very easy to passenger's trip.
Accompanying drawing explanation
Fig. 1 is the schema of the preferred embodiment of the method for the invention.
Embodiment
For the above-mentioned and other object of the present invention, feature and advantage can be become apparent, hereafter the present invention will be further described with preferred embodiment by reference to the accompanying drawings.
Station is picked for railway station, the passenger taking train, process predetermined by mobile phone app and evaluation can send the station service of going to the station to meet somebody, the system that system used by it send the station service of going to the station to meet somebody for providing based on mobile phone A PP, specifically comprising passenger's mobile phone A PP client terminal, send station to go to the station to meet somebody attendant's mobile phone A PP client terminal, all by mobile Internet, station service platform management system of going to the station to meet somebody is connected client terminal with sending.
Station service platform management system of going to the station to meet somebody is sent to comprise database server and web server; Database server is used for depositing passenger, attendant's information and order information; Web server is for receiving passenger's order, according to passenger's order information by database screening can the attendant of order and passenger's order is forwarded to can the station of sending of order go to the station to meet somebody attendant's mobile phone A PP client terminal, receive and send competition for orders that station goes to the station to meet somebody attendant and forward passenger's contact details, receive the evaluation information of passenger and forward to providing the station of sending served to go to the station to meet somebody attendant's mobile phone A PP client terminal. Sending station to go to the station to meet somebody service platform management system by railway station, native system realizes the data management of passenger, attendant's information and order information.
The present invention realizes order by train passengers mobile phone A PP client terminal and subscribes, namely passenger places an order by the predetermined module in passenger's mobile phone A PP client terminal, namely send station or going to the station to meet somebody request, wherein write exactly take train number, send and stand or the relevant information such as time, place, luggage quantity and the telephone number gone to the station to meet somebody; Making a reservation for receive after successfully the relevant informations such as the name of attendant and telephone number, after sending station or the service of going to the station to meet somebody to complete, by service, passenger confirms that module confirms that order completes, and service evaluated by service evaluation module.
Station attendant's mobile phone A PP client terminal of going to the station to meet somebody is sent to comprise Registering modules, require during registration to send the station attendant that goes to the station to meet somebody to provide identity card scanned copy or photo, if desired need provide station permit its be engaged in picking station service prove, without relevant informations such as previous conviction proofs, backstage can successfully be registered after the verity of above-mentioned information being veritified, after succeeding in registration attendant need to be logged in by log-in module can order, attendant races to be the first to answer a question module by order and receives, browse passenger's order to go forward side by side to rob and answer, race to be the first to answer a question the contact method successfully obtaining passenger afterwards, after sending the station service of going to the station to meet somebody to complete, by service, attendant confirms that module confirms that order completes, and by evaluating the evaluation information that module is browsed passenger and sent station to go to the station to meet somebody and serve oneself, receive service satisfactory degree feedback.
With reference to, shown in Fig. 1, concrete operation steps is as follows:
1) passenger sends passenger's order by train passengers mobile phone A PP client terminal, makes a reservation for send the station service of going to the station to meet somebody.
2) passenger's order is mail to railway station and send station to go to the station to meet somebody service platform management system by train passengers mobile phone A PP client terminal.
3) railway station send station service platform management system of going to the station to meet somebody order information to be pushed to and log in the railway station that maybe can receive orders and send station to go to the station to meet somebody attendant's mobile phone. Applicable station is sent to go to the station to meet somebody attendant to ask only to push to, then railway station send station to go to the station to meet somebody service platform management system according to picking station service request information and station can be sent to go to the station to meet somebody attendant by background data base screening in passenger's order, and order is pushed to the railway station that can receive orders and send station to go to the station to meet somebody attendant's mobile phone.
4) attendant carries out order and races to be the first to answer a question.
5) railway station getting order send the station attendant that goes to the station to meet somebody to contact with the passenger that places an order and start to provide service.
6) service terminate rear passenger by train passengers mobile phone A PP client terminal with send station go to the station to meet somebody attendant by railway station send station go to the station to meet somebody attendant's mobile phone A PP client terminal confirm order complete.
7) the station attendant that goes to the station to meet somebody that send providing service is carried out service evaluation by train passengers mobile phone A PP client terminal by passenger.
8) provide service send station go to the station to meet somebody attendant by railway station send station go to the station to meet somebody attendant's mobile phone A PP client terminal obtain service satisfactory degree feedback, to improve service quality further.
It should be noted that, passenger uses passenger's mobile phone A PP client terminal to register, it is possible to directly with visitor's identity logs, is convenient to application in early stage like this. Certainly for the registered users often used, some red packets, coupons can irregularly be provided. Thus, the magnetism of registration can be increased and increase client's viscosity. Certainly, the benefit of registration is more directly to show after login the relevant information of passenger, and passenger need not all repeat input essential information when using every time, saving passenger's time, promote place an order convenience, strengthen passenger and experience.
These are only the better embodiment of the present invention, can not limit protection scope of the present invention with this, the simple equivalence namely generally made according to claims of the present invention and summary of the invention changes and amendment, all still belongs to the protection domain of patent application of the present invention.
Claims (10)
1. one kind provides the method sending the station service of going to the station to meet somebody based on mobile phone A PP, it is characterised in that, the station service of going to the station to meet somebody is sent in, process predetermined by mobile phone A PP and evaluation, comprises the following steps:
S1: passenger sends passenger's order by passenger's mobile phone A PP client terminal, makes a reservation for send the station service of going to the station to meet somebody;
S2: passenger's order is sent to and sent station to go to the station to meet somebody service platform management system by passenger's mobile phone A PP client terminal;
S3: send station service platform management system of going to the station to meet somebody that passenger's order information pushes to the attendant's mobile phone A PP client terminal logged in;
S4: send the station attendant that goes to the station to meet somebody to carry out order and race to be the first to answer a question;
S5: get order send station to go to the station to meet somebody passenger contacts attendant with placing an order, and provide service;
S6: after service terminates, passenger by passenger's mobile phone A PP client terminal, send station to go to the station to meet somebody attendant by attendant's mobile phone A PP client terminal, confirm that order completes;
S7: the station attendant that goes to the station to meet somebody that send providing service is carried out service evaluation by passenger's mobile phone A PP client terminal by passenger;
S8: provide service send station go to the station to meet somebody attendant by attendant's mobile phone A PP client terminal obtain service satisfactory degree feedback.
2. a kind of method sending the station service of going to the station to meet somebody based on mobile phone A PP offer according to claim 1, it is characterized in that, sending station to go to the station to meet somebody service platform management system in S3 also can according to the service requirement in passenger's order, the station of sending of respective service can be provided to go to the station to meet somebody attendant by background data base screening, and order only be pushed to the station of sending meeting passenger's order demand and goes to the station to meet somebody attendant's mobile phone.
3. a kind of method sending the station service of going to the station to meet somebody based on mobile phone A PP offer according to claim 1 and 2, it is characterised in that, the method is applied to railway station, bus station, airport or wheel ferry dock.
4. one kind provides the system sending station to go to the station to meet somebody and serve based on mobile phone A PP, it is characterised in that, this system comprises passenger's mobile phone A PP client terminal, attendant's mobile phone A PP client terminal and send station to go to the station to meet somebody service platform management system.
5. according to claim 4 a kind of provide the system sending station to go to the station to meet somebody and serve based on mobile phone A PP, it is characterised in that, all by mobile Internet, station service platform management system of going to the station to meet somebody is connected with sending for passenger's mobile phone A PP client terminal and attendant's mobile phone A PP client terminal.
6. a kind of system sending the station service of going to the station to meet somebody based on mobile phone A PP offer according to claim 4, it is characterised in that, passenger's mobile phone A PP client terminal comprises with lower module:
Predetermined module: passenger send station or the request of going to the station to meet somebody; Make a reservation for receive after successfully attendant's information;
Service confirms module: after sending station or the service of going to the station to meet somebody to complete, passenger confirms that order completes;
Service evaluation module: after order completes, service is evaluated by passenger.
7. a kind of system sending the station service of going to the station to meet somebody based on mobile phone A PP offer according to claim 6, it is characterized in that, what passenger sent send station or the request of going to the station to meet somebody comprise take vehicle number information, send station or the time gone to the station to meet somebody, mark place, luggage quantity and telephone number; Make a reservation for attendant's information attendant name and the telephone number of reception after successfully.
8. a kind of system sending the station service of going to the station to meet somebody based on mobile phone A PP offer according to claim 4, it is characterised in that, attendant's mobile phone A PP client terminal comprises with lower module:
Registering modules: new user's registration, inputs user name, setting code and relevant individual's real information;
Login module: login service personnel's account, can revise personal information, receive passenger's order and software update service after login;
Module raced to be the first to answer a question by order: send the station attendant that goes to the station to meet somebody to receive, browse passenger's order and go forward side by side to rob and answer, races to be the first to answer a question the contact method successfully obtaining passenger afterwards;
Service confirms module: after sending the station service of going to the station to meet somebody to complete, attendant confirms that order completes;
Evaluate module: browse the evaluation information that oneself is sent the station service of going to the station to meet somebody by passenger, receive service satisfactory degree feedback.
9. according to claim 4 a kind of provide the system sending station to go to the station to meet somebody and serve based on mobile phone A PP, it is characterised in that, send station service platform management system of going to the station to meet somebody to comprise database server and web server; Database server is used for depositing passenger, attendant's information and order information; Web server is for receiving passenger's order, according to passenger's order information by database screening can the attendant of order and passenger's order is forwarded to can attendant's mobile phone A PP client terminal of order, receive the competition for orders sending station to go to the station to meet somebody attendant and forward passenger's contact details, receive the evaluation information of passenger and forward to the attendant's mobile phone A PP client terminal providing service.
10. according to arbitrary item of claim 4-9 a kind of based on mobile phone A PP provide send station go to the station to meet somebody service system, it is characterised in that, this system be applied to railway station, bus station, airport or take turns ferry dock.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201511009898.XA CN105631775A (en) | 2015-12-29 | 2015-12-29 | Method for providing sending and picking service based on mobile phone APP and system thereof |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201511009898.XA CN105631775A (en) | 2015-12-29 | 2015-12-29 | Method for providing sending and picking service based on mobile phone APP and system thereof |
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| CN105631775A true CN105631775A (en) | 2016-06-01 |
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Cited By (10)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN106327145A (en) * | 2016-08-07 | 2017-01-11 | 铁道战备舟桥处 | Mobile phone APP-based train ride service providing method and system |
| CN106339860A (en) * | 2016-09-05 | 2017-01-18 | 南京简睿捷软件开发有限公司 | Enterprise internal call response management system and management method |
| CN107480802A (en) * | 2017-09-19 | 2017-12-15 | 武汉亿维登科技发展有限公司 | The online Ticket booking system of Internet bar's net coffee and method |
| CN107527294A (en) * | 2017-08-16 | 2017-12-29 | 上海游密信息科技有限公司 | A kind of method and server realized both sides and carry out group activity jointly |
| CN108471410A (en) * | 2018-03-16 | 2018-08-31 | 邱金木 | A kind of service system and method for servicing |
| CN110119883A (en) * | 2019-04-16 | 2019-08-13 | 深圳壹账通智能科技有限公司 | A kind of multi-platform communication method, apparatus, computer system and readable storage medium storing program for executing |
| CN110728611A (en) * | 2019-08-28 | 2020-01-24 | 中铁程科技有限责任公司 | Method and device for providing service of receiving and sending station and computer equipment |
| CN110738339A (en) * | 2019-08-28 | 2020-01-31 | 中铁程科技有限责任公司 | Processing method and device for receiving and sending station service and computer equipment |
| CN112766754A (en) * | 2021-01-25 | 2021-05-07 | 中铁程科技有限责任公司 | Service dispatching method and device for receiving and sending station and electronic equipment |
| CN115277825A (en) * | 2022-07-02 | 2022-11-01 | 铁旅科技有限公司 | Railway business seat service method and system and railway clear code service system |
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| CN106327145A (en) * | 2016-08-07 | 2017-01-11 | 铁道战备舟桥处 | Mobile phone APP-based train ride service providing method and system |
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| CN110728611A (en) * | 2019-08-28 | 2020-01-24 | 中铁程科技有限责任公司 | Method and device for providing service of receiving and sending station and computer equipment |
| CN110738339A (en) * | 2019-08-28 | 2020-01-31 | 中铁程科技有限责任公司 | Processing method and device for receiving and sending station service and computer equipment |
| CN112766754A (en) * | 2021-01-25 | 2021-05-07 | 中铁程科技有限责任公司 | Service dispatching method and device for receiving and sending station and electronic equipment |
| CN115277825A (en) * | 2022-07-02 | 2022-11-01 | 铁旅科技有限公司 | Railway business seat service method and system and railway clear code service system |
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Application publication date: 20160601 |