CN105590176A - Product quality risk monitoring sampling method based on Internet - Google Patents
Product quality risk monitoring sampling method based on Internet Download PDFInfo
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Abstract
A product quality risk monitoring sampling method based on Internet belongs to the field of product quality risk monitoring technology. The sampling method is based on Internet and big data technology. A system according to the method comprises a quality data analysis module, a quality risk monitoring sampling target generator, a mysterious sampling personnel network sample-purchasing system, and a sample storing and an inspection submitting system. Through product data excavation, a product quality risk source is obtained. Furthermore according to the target attribute of a monitoring task, target product network purchasing links are selected from an electronic commerce platform product network purchasing link database. According to the product quality risk monitoring sampling method, data analysis, target generation, network purchasing sample-purchasing and sample storing and an inspection submitting are performed successively, thereby ensuring high consistency between a sampled product and a network-purchased product of the customer. The product quality risk monitoring sampling method has advantages of high monitoring efficiency, high directivity, direct reflection for quality experience of a customer, etc. The product quality risk monitoring sampling method performs a remarkable ensuring function on aspects of improving electronic commerce product quality risk controlling technology and system, purifying an electronic commerce industry environment, protecting valid rights of a customer and promoting quick development of an electronic commerce industry.
Description
Technical field
The invention belongs to product quality Risk Monitoring technical field, be specifically related to the product quality Risk Monitoring methods of sampling based on internet.
Background technology
The fast development of ecommerce industry, significantly changes people's production and life style. " 2014 annual China's E-Commerce Market data monitoring report " shows, Electronic Commerce in China marketing scale reaches 13.4 trillion yuan, increases by 31.4% on a year-on-year basis; Wherein, B2B E-commerce marketing volume reaches 10 trillion yuan, increases by 21.9% on a year-on-year basis; E-tailing marketing scale reaches 2.82 trillion yuan, increases by 49.7% on a year-on-year basis. Department of Commerce's expectation, within 2015, the turnovers of e-commerce will exceed 18 trillion yuan, and national network retail transaction volume will reach the more than 10% of the total retail sales of consumer goods. Face many uncertainties and under the situation of slow recovery, ecommerce becomes the important growth pole of economic transition development in global economy.
Meanwhile, e-commerce product quality problems more and more cause consumer's concern and worry. Due to cross-region and the virtual property of e-commerce environment, many electric business manage main body Credit Shortage, weak quality consciousness, cause e-commerce field counterfeit and shoddy goods of common occurrence, and " quality gate " event takes place frequently. Many enterprises find that the counterfeit merchandise of own product overflows on the net, and many net purchase consumers have also often bought counterfeit and shoddy goods, or are not inconsistent with advertising message. Add e-commerce transaction and have instantaneity, the feature that with no paper, scope is wide, net purchase right-safeguarding is usually absorbed in and is difficult to the predicament of reviewing, cannot go into seriously, and has greatly affected the confidence of consumer to e-commerce product quality environment. E-commerce product quality risk has been hidden and has been grown, and as prevention and control not in time, will have a strong impact on ecommerce future and develop in a healthy way, and even affects the vitality of whole industry. How to strengthen the prevention and control technical research of e-commerce product quality risk and prevention and control System Construction; purify electronics business industry environment from source; protect the legitimate rights and interests of consumers, promote ecommerce industry healthy and rapid development, become government department, electric commercial business industry and consumers in general's common recognition.
Traditional product quality management control measure mainly contains random checking, law enforcement selective examination, Risk Monitoring etc., and sampler samples by the finished room of manufacturing enterprise or circulation enterprise, and after inspection, obtains the quality condition of product after statistical analysis. This method, within very long period, has been brought into play the great function of quality supervision and control. But, instantly flourish in ecommerce, the product directly B2C pattern from enterprise to consumer is progressively grown into one of main consumption mode, and many products get around traditional quality management and control system, by ecommerce flow into the market places, this makes counterfeit and shoddy goods have special channel. Therefore, proposing the product quality Risk Monitoring methods of sampling based on internet, and carry out product quality risk management and control as support, is the innovative approach that adapts to the new industry situation of ecommerce, has extremely important meaning.
Summary of the invention
The present invention is intended to based on internet and large data technique, integrated use data analysis, target generate, sample is bought in net purchase, deposit card censorship process, provide the technical scheme of the product quality Risk Monitoring methods of sampling based on internet, to overcome problems of the prior art.
The described product quality Risk Monitoring methods of sampling based on internet, it is characterized in that: this methods of sampling, based on internet and large data technique, comprises that sample system is bought in qualitative data analysis module, quality risk monitoring sampling target maker, mysterious sampler's net purchase, sample is deposited card and censorship system; Qualitative data analysis module, taking electric business's platform quality data collection module, internet quality public sentiment acquisition module, consumer's quality complain report module as basis, is excavated and is obtained product quality risk source by qualitative data; Quality risk monitoring sampling target maker, according to the task object attribute of monitoring task parameters configuration module input and the product quality risk source of qualitative data analysis module input, selects the target product net purchase meeting the demands to link to sample from electric business's platform product net purchase chained library.
The described product quality Risk Monitoring methods of sampling based on internet, it is characterized in that: described internet quality public sentiment acquisition module, by network crawler system, is collected the net purchase product quality public feelings information that includes but not limited to the internet arenas such as portal website, microblogging, forum.
The described product quality Risk Monitoring methods of sampling based on internet, it is characterized in that: described electric business's platform quality data collection module captures by process simulation consumer the product quality relevant information that electric business's platform represents, include but not limited to that consumer's the rate of complaints, consumer's return of goods rate, electric business's punishment rate, electric business totally grade, price deviation and consumer's comment etc.
The described product quality Risk Monitoring methods of sampling based on internet, it is characterized in that: described mysterious sampler's net purchase is bought sample system sampler's administration module, sampling funds management module, sampling url management module, sampling progress control module are set, and with electric business's platform net purchase account automatic butt, it is synchronous that the information of sample progress, the sample amount of money, sample encoded is bought in realization, buys sample system carry out net purchase and buy sample and implement sample extraction process by mysterious sampler's net purchase.
The described product quality Risk Monitoring methods of sampling based on internet, it is characterized in that: described sample is deposited card and with censorship system, sample sampling information module, logistics information module is set, detects information module, implements the information management that sample and net purchase sample storage, circulation, testing process and net purchase sample are bought in net purchase.
The described product quality Risk Monitoring methods of sampling based on internet, it is characterized in that: described quality risk monitoring sampling target maker, according to quality risk monitoring objective task, there are completely random monitoring, half random monitoring and three kinds of mode of operations of target monitoring, wherein: completely random monitoring is known the real situation for quality risk, randomly draw product net purchase link according to sampling product number; Half random monitoring is known the real situation for product quality risk, according to specifying one or more options in electric business's platform, appointed product classification, appointed product production and marketing ground to determine product net purchase link; Target monitoring, for the confirmation of known quality risk tendency, is extracted the product net purchase link of quality safety integrated risk value lower than threshold value.
The described product quality Risk Monitoring methods of sampling based on internet, it is characterized in that: described quality risk monitoring sampling target maker is according to quality risk monitoring objective task, adopt a kind of quality risk monitoring pattern of completely random monitoring, half random monitoring and target monitoring, determine the net purchase link of sampling product, and requiring replication link according to sampling batch, formation can directly be clicked the sampling Object linking storehouse of implementing net purchase sampling for mysterious sampler.
The described product quality Risk Monitoring methods of sampling based on internet, it is characterized in that: described sampling Object linking storehouse is directly pointed to product and bought sample address, and generative process is all completed by computer, without artificial disturbance, implement according to sampling Object linking storehouse the sample that sampling obtains, there is no difference with the same money product of consumer's net purchase aspect quality, truly reflect product quality risk situation.
The above-mentioned product quality Risk Monitoring methods of sampling based on internet, novel, the present invention is by qualitative data analysis module, quality risk monitoring sampling target maker, sample system is bought in mysterious sampler's net purchase and sample is deposited card and the realization of censorship system, data analysis, target generates, sample is bought in net purchase, deposit card censorship all linked with one another, realize by internet and sample and monitor the product quality problem of ecommerce, and make to there is uniformity based on the internet product that the sample that obtains and consumer's net purchase obtain of sampling, compare traditional product quality Risk Monitoring, there is monitoring efficiency high, directive property is strong, directly react the advantages such as consumer's quality of experience, to strengthening the anti-control techniques of e-commerce product quality risk and prevention and control system, purify electronics business industry environment from source, protect the legitimate rights and interests of consumers, promote ecommerce industry healthy and rapid development to have significant guaranteeing role.
Brief description of the drawings
Fig. 1 is schematic flow sheet of the present invention;
Fig. 2 is the schematic flow sheet of described quality risk monitoring sampling target maker;
In figure: 1-electricity business platform quality data collection module, 2 mutually-networking quality public sentiment acquisition module, 3-consumer's quality complain report module, 4-qualitative data analysis module, 5-monitoring task parameters configuration module, 6-electricity business platform product net purchase chained library, 7-quality risk monitoring sampling target maker, the mysterious sampler's net purchase of 8-are bought sample system, 9-sample is deposited card and censorship system.
Detailed description of the invention
Now, in conjunction with Figure of description, describe the specific embodiment of the present invention in detail:
The product quality Risk Monitoring methods of sampling based on internet, based on internet and large data technique, as shown in Figure 1, comprise that electric business's platform quality data collection module 1, internet quality public sentiment acquisition module 2, consumer's quality complain report module 3, qualitative data analysis module 4, monitoring task parameters configuration module 5, electric business's platform product net purchase chained library 6, quality risk are monitored sampling target maker 7, sample system 8 is bought in mysterious sampler's net purchase and sample is deposited card and censorship system 9; Wherein, sample system 8 is bought in qualitative data analysis module 4, quality risk monitoring sampling target maker 7, mysterious sampler's net purchase, sample is deposited and demonstrate,proved the enforcement main line that forms the product quality Risk Monitoring methods of sampling based on internet with censorship system 9, belongs to corn module of the present invention;
Qualitative data analysis module 4 is taking electric business's platform quality data collection module 1, internet quality public sentiment acquisition module 2 and consumer's quality complain report module 3 as basis, realize the product quality data analysis based on internet, obtain the Product quality and safety matrix of e-commerce field, which series products that reacts which electric business's platform has the information such as which quality problems, excavates obtain product quality risk source by qualitative data; Wherein, electricity business platform quality data collection module 1, capture by process simulation consumer the product quality relevant information that electric business's platform represents, gather that electric business's platform includes but not limited to that consumer's the rate of complaints, consumer's return of goods rate, electric business's punishment rate, electric business totally grade, the quality related data such as price deviation and consumer's comment; Internet quality public sentiment acquisition module 2, pass through network crawler system, collection includes but not limited to the net purchase product quality public feelings information of the internet arenas such as portal website, microblogging, forum, gather the product quality problem that e-commerce field exposes, which quality problems the product that comprises which enterprise's production of which household appliances manufacturer platform operation has, or comprises which quality problems which product which region produces has; Consumer's quality complain report module 3, by mobile terminal APP or quality complain report website, provides certain series products that relates to certain enterprise production and management, has which quality problems.
Quality risk monitoring sampling target maker 7, obtain from monitoring task parameters configuration module 5 monitoring pattern that monitoring task relates to, electricity business platform, product classification, product production and marketing ground, the parameters such as batch number, the product quality risk source of exporting from qualitative data analysis module 4 obtains the product quality problem relevant information that internet arena exposes, comprise electric business's platform, product classification and quality problems etc., both are mutually comprehensive, determine monitoring pattern, electricity business platform, product classification, product production and marketing ground waits sampling target to generate requirement, from electric business's platform product net purchase chained library 6, choose satisfactory sampling Object linking, according to quality risk monitoring objective task, there are completely random monitoring, half random monitoring and three kinds of mode of operations of target monitoring, wherein: completely random monitoring is known the real situation for quality risk, randomly draw product net purchase link according to sampling product number, half random monitoring is known the real situation for product quality risk, according to specifying one or more options in electric business's platform, appointed product classification, appointed product production and marketing ground to determine product net purchase link, target monitoring, for the confirmation of known quality risk tendency, is extracted the product net purchase link of quality safety integrated risk value lower than threshold value, quality risk monitoring sampling target maker 7 is according to quality risk monitoring objective task, adopt a kind of quality risk monitoring pattern of completely random monitoring, half random monitoring and target monitoring, determine the net purchase link of sampling product, and requiring replication link according to sampling batch, formation can directly be clicked the sampling Object linking storehouse of implementing net purchase sampling for mysterious sampler, this sampling Object linking storehouse is directly pointed to product and is bought sample address, and generative process is all completed by computer, without artificial disturbance, implement according to sampling Object linking storehouse the sample that sampling obtains, there is no difference with the same money product of consumer's net purchase aspect quality, truly reflect product quality risk situation.
Sample system 8 is bought in mysterious sampler's net purchase, there is the functional modules such as sampler's administration module, sampling funds management, sampling url management, sampling progress control, buying sample system 8 by mysterious sampler's net purchase carries out net purchase and buys sample and implement sample extraction process, and sample system 8 and electric business's platform net purchase account automatic butt are bought in mysterious sampler's net purchase, it is synchronous that the information such as sample progress, the sample amount of money, sample encoded are bought in realization, implements to buy sample integrated management function is provided for mysterious sampler simulates net purchase consumer;
Sample is deposited card and censorship system 9, implement the information management that sample and net purchase sample storage, circulation, testing process and net purchase sample are bought in net purchase, there is the functional modules such as sample sampling information, logistics information, detection information management, sampling information comprises net purchase document sectional drawing, buys sample numbering etc., logistics information comprises logistics numbering, logistics list photo etc., and detection information comprises censorship progress, examining report etc.
In appeal embodiment, quality risk monitoring sampling target maker 7 mainly contains ten flow nodes in monitoring sampling implementation process, as shown in Figure 2, being followed successively by Risk Monitoring task assigns, import net purchase chained library according to Risk Monitoring related products classification, judge Risk Monitoring type, extract the product net purchase link of quality safety integrated risk value lower than threshold value, randomly draw net purchase link according to sampling product number, extract the product net purchase link of specifying electric business's platform, extract the product net purchase link of specifying production and marketing region, net purchase link is confirmed in cleaning, judge that link relates to product category whether not enough and copy net purchase link by a batch number and generate sampling object library, idiographic flow is realized approach: Risk Monitoring sampling task is assigned link and imported electric business's platform, product classification, product production and marketing ground, the task attribute parameters such as batch number of sampling that Risk Monitoring task relates to, and then enters according to Risk Monitoring related products classification and imports net purchase chained library link, after net purchase chained library is ready, enters and judge Risk Monitoring type link, judge and select flow process by complete random monitoring, half random monitoring and three kinds of Risk Monitoring patterns of target monitoring, be specially:
Completely random monitoring is carried out according to sampling product number and is randomly drawed net purchase link 5, confirms net purchase link through cleaning, removes repeated links, removes after invalid link, implements to copy net purchase link by a batch number and generates sampling object library;
First target monitoring is carried out and is extracted the product net purchase link step of quality safety integrated risk value lower than threshold value, the net purchase link of a few series products with quality Question of The Tendency is extracted, then carry out and extract the product net purchase link of formulating electric business's platform, the product of electric business's platform is specified in locking; Carry out and extract the product net purchase link link of specifying production and marketing region, the product of production and marketing region is formulated in locking; Finally, the same with completely random monitoring pattern, confirm net purchase link through cleaning, remove repeated links, remove after invalid link, implement to copy net purchase link by a batch number and generate sampling object library;
Half random monitoring pattern is different from target monitoring pattern, not carry out to extract the product net purchase link step of quality safety integrated risk value lower than threshold value, i.e. considering quality problem prior information not, but for electric business's platform, product production and marketing etc. still give priority to, carry out and extract the product net purchase link of formulating electric business's platform, the product of electric business's platform is specified in locking; Carry out and extract the product net purchase link link of specifying production and marketing region, the product of production and marketing region is formulated in locking; Finally, the same with completely random monitoring pattern, confirm net purchase link through cleaning, remove repeated links, remove after invalid link, implement to copy net purchase link by a batch number and generate sampling object library.
Claims (8)
1. the product quality Risk Monitoring methods of sampling based on internet, it is characterized in that: this methods of sampling, based on internet and large data technique, comprises that sample system is bought in qualitative data analysis module, quality risk monitoring sampling target maker, mysterious sampler's net purchase, sample is deposited card and censorship system; Qualitative data analysis module, taking electric business's platform quality data collection module, internet quality public sentiment acquisition module, consumer's quality complain report module as basis, is excavated and is obtained product quality risk source by qualitative data; Quality risk monitoring sampling target maker, according to the task object attribute of monitoring task parameters configuration module input and the product quality risk source of qualitative data analysis module input, is selected the target product net purchase link meeting the demands from electric business's platform product net purchase chained library.
2. the product quality Risk Monitoring methods of sampling based on internet as claimed in claim 1, it is characterized in that: described internet quality public sentiment acquisition module, by network crawler system, is collected the net purchase product quality public feelings information that includes but not limited to the internet arenas such as portal website, microblogging, forum.
3. the product quality Risk Monitoring methods of sampling based on internet as claimed in claim 1, it is characterized in that: described electric business's platform quality data collection module captures by process simulation consumer the product quality relevant information that electric business's platform represents, include but not limited to that consumer's the rate of complaints, consumer's return of goods rate, electric business's punishment rate, electric business totally grade, price deviation and consumer's comment etc.
4. the product quality Risk Monitoring methods of sampling based on internet as claimed in claim 1, it is characterized in that: described mysterious sampler's net purchase is bought sample system sampler's administration module, sampling funds management module, sampling url management module, sampling progress control module are set, and with electric business's platform net purchase account automatic butt, it is synchronous that the information of sample progress, the sample amount of money, sample encoded is bought in realization, buys sample system carry out net purchase and buy sample and implement sample extraction process by mysterious sampler's net purchase.
5. the product quality Risk Monitoring methods of sampling based on internet as claimed in claim 1, it is characterized in that: described sample is deposited card and with censorship system, sample sampling information module, logistics information module is set, detects information module, implements the information management that sample and net purchase sample storage, circulation, testing process and net purchase sample are bought in net purchase.
6. the product quality Risk Monitoring methods of sampling based on internet as claimed in claim 1, it is characterized in that: described quality risk monitoring sampling target maker, according to quality risk monitoring objective task, there are completely random monitoring, half random monitoring and three kinds of mode of operations of target monitoring, wherein: completely random monitoring is known the real situation for quality risk, randomly draw product net purchase link according to sampling product number; Half random monitoring is known the real situation for product quality risk, according to specifying one or more options in electric business's platform, appointed product classification, appointed product production and marketing ground to determine product net purchase link; Target monitoring, for the confirmation of known quality risk tendency, is extracted the product net purchase link of quality safety integrated risk value lower than threshold value.
7. the product quality Risk Monitoring methods of sampling based on internet as claimed in claim 4, it is characterized in that: described quality risk monitoring sampling target maker is according to quality risk monitoring objective task, adopt a kind of quality risk monitoring pattern of completely random monitoring, half random monitoring and target monitoring, determine the net purchase link of sampling product, and requiring replication link according to sampling batch, formation can directly be clicked the sampling Object linking storehouse of implementing net purchase sampling for mysterious sampler.
8. the product quality Risk Monitoring methods of sampling based on internet as claimed in claim 7, it is characterized in that: described sampling Object linking storehouse is directly pointed to product and bought sample address, and generative process is all completed by computer, without artificial disturbance, implement according to sampling Object linking storehouse the sample that sampling obtains, there is no difference with the same money product of consumer's net purchase aspect quality, truly reflect product quality risk situation.
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| CN106651117A (en) * | 2016-10-26 | 2017-05-10 | 中国农业科学院农业质量标准与检测技术研究所 | Method and device for implementing monitoring task in risk monitoring information system |
| CN107392626A (en) * | 2017-07-05 | 2017-11-24 | 赵茜茜 | A kind of electric business quality management platform and method based on internet |
| CN109146585A (en) * | 2017-06-15 | 2019-01-04 | 北京京东尚科信息技术有限公司 | A kind of method and apparatus that high-risk commodity are determined by sampling inspection |
| CN109559199A (en) * | 2018-11-19 | 2019-04-02 | 杭州国家电子商务产品质量监测处置中心 | A kind of product methods of sampling of reflection online shopping customer quality experience |
| CN109685401A (en) * | 2018-07-04 | 2019-04-26 | 一码一路（海南）人工智能有限公司 | High quality of products authentication method and product |
| CN110084523A (en) * | 2019-05-01 | 2019-08-02 | 智锐达仪器科技南通有限公司 | A kind of detection of agricultural products method for allocating tasks and platform |
| CN110807082A (en) * | 2018-08-01 | 2020-02-18 | 北京京东尚科信息技术有限公司 | Quality spot check item determination method, system, electronic device and readable storage medium |
| CN111612369A (en) * | 2020-05-27 | 2020-09-01 | 杭州国家电子商务产品质量监测处置中心 | Sampling detection method for electronic commerce products |
| CN112001763A (en) * | 2019-05-08 | 2020-11-27 | 成都峨眉雪芽电子商务有限公司 | Tea transaction management system based on tea authentication |
| CN112257995A (en) * | 2020-10-09 | 2021-01-22 | 贵州省产品质量检验检测院 | Internet-based product quality risk monitoring sampling method and system |
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| CN109559199A (en) * | 2018-11-19 | 2019-04-02 | 杭州国家电子商务产品质量监测处置中心 | A kind of product methods of sampling of reflection online shopping customer quality experience |
| CN110084523A (en) * | 2019-05-01 | 2019-08-02 | 智锐达仪器科技南通有限公司 | A kind of detection of agricultural products method for allocating tasks and platform |
| CN110084523B (en) * | 2019-05-01 | 2024-01-19 | 智锐达仪器科技南通有限公司 | Agricultural product detection task allocation method and platform |
| CN112001763A (en) * | 2019-05-08 | 2020-11-27 | 成都峨眉雪芽电子商务有限公司 | Tea transaction management system based on tea authentication |
| CN111612369A (en) * | 2020-05-27 | 2020-09-01 | 杭州国家电子商务产品质量监测处置中心 | Sampling detection method for electronic commerce products |
| CN112257995A (en) * | 2020-10-09 | 2021-01-22 | 贵州省产品质量检验检测院 | Internet-based product quality risk monitoring sampling method and system |
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