CN105575007A - Intelligent self-service vehicle rental management system and method - Google Patents
Intelligent self-service vehicle rental management system and method Download PDFInfo
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- CN105575007A CN105575007A CN201610087060.0A CN201610087060A CN105575007A CN 105575007 A CN105575007 A CN 105575007A CN 201610087060 A CN201610087060 A CN 201610087060A CN 105575007 A CN105575007 A CN 105575007A
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
- G07F17/0042—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for hiring of objects
- G07F17/0057—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for hiring of objects for the hiring or rent of vehicles, e.g. cars, bicycles or wheelchairs
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Abstract
The invention relates to the field of vehicle rental management, in particular to a method for achieving self-service vehicle taking and vehicle returning for consumers by utilizing an intelligent self-service vehicle rental management system. The consumers complete payment of a vehicle rental fee and item collecting through an intelligent self-service operation module and complete vehicle checking through a vehicle-mounted information collecting module and a vehicle appearance detection module based on a computer visual technology, and unattended self-service vehicle taking and vehicle returning are achieved. According to the method for achieving self-service vehicle taking and vehicle returning for the consumers by utilizing the intelligent self-service vehicle rental management system, the problems that for current vehicle rental service, the time cost and the manpower cost of the vehicle rental are higher, and vehicle parking of stores of vehicle rental corporations is in chaos can be really solved, and the vehicle rental service is more convenient, rapid, civilized and standard.
Description
Technical field
The present invention relates to management domain of hiring a car, particularly relate to a kind of intelligent self-service formula car-hiring management system that utilizes and realize the self-service method of picking up the car and returning the car of consumer-user.
Background technology
Along with society and expanding economy, urban motorization process is obviously accelerated, and vehicle guaranteeding organic quantity is explosive growth.But, while city vehicle increases sharply, also bring many urban issueses such as such as traffic congestion, limit board restricting the number, parking position anxiety, air quality deterioration.Therefore, increasing people is for having automobile and using the idea of automobile also to there occurs change.Automobile leasing can meet without car civic trip requirements, also provides conveniently with the people of car for needing once in a while.
The process of picking up the car and return the car of automobile leasing industry is divided into two kinds substantially in the market: 1, consumer-user manually joins to shops of automobile rental corporation in person; 2, automobile rental corporation assigns and serves employee and go to consumer-user appointed place manually to join.Above-mentioned process of picking up the car and return the car all needs manually to participate in handing-over directly, adds time cost and the cost of labor of handshaking.In addition, shops of most of automobile rental corporation due to vehicle more, cause vehicle parking confusing, affect the city appearance of the city and order.
Summary of the invention
The object of the present invention is to provide a kind of convenient and swift, save the intelligent self-service formula car-hiring management system of human resources and method, effectively can solve the problem that time cost and cost of labor in existing handshaking are higher, automobile leasing is served more convenient, also promote city car cultural norm further.
For achieving the above object, the invention provides one of following technical scheme, specifically comprise the following steps:
Step 1, consumer-user arrive shops of automobile rental corporation, start intelligent self-service formula and to hire a car system.
Step 2, consumer-user rely on personal account, identification card number, order number etc. to complete authentication, and check rent-a-car information (comprising vehicle model, outward appearance, car plate, lease expenses, additional service information etc.).
Step 3, system prompt of hiring a car according to intelligent self-service formula, user pays the correlative charges such as rate, car insurance pre-paid.
Step 4, pay successfully, intelligent self-service formula operational module is ejected car key by accessing article storehouse, is travelled certificate, navigating instrument etc., and points out the parking spot of car rental.
Step 5, consumer-user start car rental, slowly stop in the reasonable region of vehicle appearance detection probe, start on-vehicle information acquisition module and the vehicle appearance detection module based on computer vision technique, carry out vehicle condition verification.
After step 6, vehicle verification succeeds, intelligent self-service formula operational module ejects car rental information card, and roadblock cross bar is opened a sluice gate, and the prompting of intelligent self-service formula operational module is hired a car successfully, carries out charging timing, and exits to homepage.
Step 7, when returning the car, consumer-user inserts above-mentioned car rental information card, and roadblock cross bar is opened a sluice gate, and intelligent self-service formula system of hiring a car starts, and vehicle slowly sails the reasonable region of vehicle appearance detection probe into and stops, and roadblock cross bar closes a floodgate.
Step 8, intelligent self-service formula hire a car System Core to rent-a-car information, start on-vehicle information acquisition module and vehicle appearance detection module, again carry out vehicle condition verification.
After step 9, vehicle verification succeeds, intelligent self-service formula hires a car System Core to information of vehicles, returns or deduct vehicle insurance pre-paid, payment pre-paid violating the regulations, automobile leasing overtime charge (if time-out), oil expense (less than oil), interior trim and cosmetic damage damages etc.
Step 10, pay successfully, car rental rests against and specifies parking stall by consumer-user, and by vehicle key, travel certificate, navigating instrument etc. and put into accessing article storehouse, complete rent-a-car and return, exit intelligent self-service formula and to hire a car system.
In sum, intelligent self-service formula provided by the present invention is hired a car system and method, realize unattendedly self-servicely picking up the car and returning the car, truly solve current automobile leasing industry time of chartering cost and human cost is higher, shops of automobile rental corporation vehicle parking is confusing problem, such that service of cars on hire is more convenient, cultural norm.
Accompanying drawing explanation
Fig. 1 is that the intelligent self-service formula related in the present invention is hired a car the structural representation of system.
Fig. 2 is that the intelligent self-service formula related in the present invention is hired a car the process flow diagram of picking up the car of system and method.
Fig. 3 is that the intelligent self-service formula related in the present invention is hired a car the process flow diagram of returning the car of system and method.
Embodiment
Below in conjunction with Fig. 1,2,3, describe a preferred embodiment of the present invention in detail.
As shown in Figure 1, 2, 3, intelligent self-service formula provided by the present invention is hired a car system and method, specifically comprises following steps:
Step 1, consumer-user arrive shops of automobile rental corporation, start intelligent self-service formula and to hire a car system.
As shown in Figure 1, the described intelligent self-service formula system of hiring a car comprises intelligent self-service formula operational module, on-vehicle information acquisition module, vehicle appearance detection module etc., three intermodules are connected by wireless network, and connect automobile rental corporation's high in the clouds management system by wireless network.
In the present embodiment, intelligent self-service formula operational module equipment adopts staking out formula structure, comprises 15 cun of tangible LCDs of condenser type, information input field, information draw-in groove, accessing article storehouse, built-in security proof boxs etc.
Described information input field is KEYBUS structure, can carry out the operations such as input, change, deletion such as letter, symbol, numeral; Information draw-in groove is used for ejecting, drawing car rental information card; Accessing article storehouse for accessing the article such as rent-a-car key, driving license, navigating instrument, article stored in after can be automatically transferred in embedded with safety case.
Step 2, consumer-user rely on personal account, identification card number, order number etc. to complete authentication, and check rent-a-car information (comprising the information such as vehicle model, outward appearance, car plate, lease expenses, Additional Services).
In the present embodiment, after consumer-user completes authentication by information such as the input of intelligent self-service formula operational module information input field personal account, identification card number, order numbers, automobile rental corporation's high in the clouds management system that intelligent self-service formula operational module is connected by wireless network obtains rent-a-car information (comprising the information such as vehicle model, outward appearance, car plate, lease expenses, Additional Services), and is shown on intelligent self-service formula operational module liquid crystal display.After user's cross-check information is errorless, clicks and enter next step; If information is wrong, user the phone connection with automotive vehicles leasing company information of carrying out can check complaint and solves.
Step 3, system prompt of hiring a car according to intelligent self-service formula, user pays the correlative charges such as rate, car insurance pre-paid.
In the present embodiment, intelligent self-service formula is hired a car the required expense paid of system prompt consumer-user, and user can from the main separation modes of payments: credit card trade, or the Quick Response Code of scanning intelligent self-service formula operational module liquid crystal display display carries out mobile-phone payment.Pay successfully, user clicks and enters next step; If pay unsuccessful, cannot enter next step, as having a question, user the phone connection with automotive vehicles leasing company information of carrying out can check complaint and solves.
Step 4, pay successfully, intelligent self-service formula operational module is ejected car key by accessing article storehouse, is travelled certificate, navigating instrument etc., and points out the parking spot of car rental.
In the present embodiment, intelligent self-service formula operational module by extracting corresponding car key in security insurance case, travelling the relative article such as certificate, navigating instrument, and is ejected by accessing article storehouse, and consumer-user checks voluntarily and collects article.Article are errorless, enter next step, if eject article mistakes, entirely, do not damage, user the phone connection with automotive vehicles leasing company information of carrying out can check complaint and solve.
Step 5, consumer-user start car rental, slowly stop in the reasonable region of vehicle appearance detection probe, start on-vehicle information acquisition module and the vehicle appearance detection module based on computer vision technique, carry out vehicle condition verification.
The described reasonable region of vehicle body detection probe should be equal to or greater than the space on a parking stall, and vehicle should all sail in (or pouring into) this region by consumer-user.
In the present embodiment, on-vehicle information acquisition module is connected with car running computer, for detection record car rental situation.On-vehicle information acquisition module test item comprises distance travelled, oil mass situation, engine condition, oil level, air-conditioning state, cell voltage electricity, tire pressure, illumination and signal lamp state, interior trim etc.Consumer-user clicks and runs on-vehicle information acquisition module on intelligent self-service formula operational module liquid crystal display, and this module detects vehicle condition.Intelligent self-service formula hires a car systematic conservation uploading detection data to automobile rental corporation's high in the clouds management system, high in the clouds management system background analysis data, and preserve feedback testing result, testing result is shown on intelligent self-service formula operational module liquid crystal display.
In the present embodiment, vehicle appearance detection module at least comprises that the movable high definition in 5 orientation such as front, back, left, right, up is taken pictures, video detection probe,, multi-angle comprehensive based on computer vision technique carries out Scanning Detction to car rental outward appearance, and Scanning Detction comprises vehicle body outward appearance, outward appearance mark, exterior lighting and signal lamp, tire, number plate and number plate are installed, install additional/reequip light fixture etc.
The scanning of described multi-angle, comprehensive outward appearance is based on computer vision technique, the mode that scan process for complex surfaces such as sphere, curved surface, folding faces is then combined by multiple suitable scanning technique, multiple image zooming-out, analysis, program means combine, fully reduces error.
In the present embodiment, consumer-user clicks operational vehicle outward appearance detection module on intelligent self-service formula operational module liquid crystal display, and movable high definition is taken pictures, to vehicle appearance, video detecting device carries out that comprehensive, multi-angle carries out that scanning is taken pictures, recording of video etc.After detection terminates, intelligent self-service formula hires a car systematic conservation uploading detection data to automobile rental corporation's high in the clouds management system, high in the clouds management system background analysis data, and preserve feedback testing result, testing result is shown on intelligent self-service formula operational module liquid crystal display.
It is intact that vehicle body outward appearance described in step 5 comprises the parts such as bumper, rearview mirror, lower visor, windscreen is complete, review without minute surface, flawless, without damaged, car body is straight, body exterior is without the parts touching or injure other traffic participants, vehicle body and lacquer painting situation (color, corrosion, breakage) thereof, the mark of body spray, stickup should not affect safe driving, and the vehicle body outward appearance of identification is checked with step 2 information of carrying out further.
Outward appearance mark described in step 5 comprises vehicle (non-plug-in hybrid-power automobile, pure electric automobile, plug-in hybrid-power automobile, fuel Electric power car etc.) peak power output, main drive motor model and power, electrokinetic cell operating voltage and electric capacity etc., and the vehicle model of identification is checked with step 2 information of carrying out further.
It is normal that exterior lighting described in step 5 and signal lamp comprise the functions such as headlamp, anteroposterior position lamp, front and back side signal lamp, front and back danger lamp, clearance lamps, Brake lamp, fog lamp, backup lamp, rear reflector, is symmetrical arranged normal etc.
Tire described in step 5 comprises the dress tire of same suitable model, specification and decorative pattern, and tire bolt, half axle bolt are complete fastening, tyre surface, tyre sidewall exceed relevant regulations defect, inordinate wear, be out of shape, break and incised wound etc.
Number plate described in step 5 and number plate installation kit bracket board character, color, installation etc. conform with the regulations, number plate is complete, surface is clear, level and smooth, bright and clean, uniform coloring, employing number plate Special fixing seal apparatus fixes number plate, device is firmly complete, normally installs repacking etc. additional depending on what recognize without affecting number plate.The number plate of vehicle identified and number plate are installed and are checked with step 2 information of carrying out further.
Described in step 5 install additional/reequip light fixture comprise without install additional and reequip mandatory beyond exterior lighting and telltale, shot-light without issue etc.
In the present embodiment, on-vehicle information acquisition module and vehicle appearance detection module can run simultaneously.
In the present embodiment, after vehicle verification is errorless, clicks and enter next step; If vehicle verification is in error, mistake and potential safety hazard etc., user the phone connection with automotive vehicles leasing company information of carrying out can check complaint and solves.
After step 6, vehicle verification succeeds, intelligent self-service formula operational module ejects car rental information card, and roadblock cross bar is opened a sluice gate, and the prompting of intelligent self-service formula operational module is hired a car successfully, carries out charging timing, and exits to homepage.
In the present embodiment, after vehicle verification succeeds, intelligent self-service formula operational module ejects car rental information card by information draw-in groove, and roadblock cross bar opens a sluice gate to let pass simultaneously.Intelligent self-service formula system prompt of hiring a car is hired a car successfully, carries out charging timing.User can click and log off, or automatically exits to homepage after system 30s.User needs properly to preserve release of hiring a car.
Step 7, when returning the car, consumer-user inserts above-mentioned car rental information card, and roadblock cross bar is opened a sluice gate, and intelligent self-service formula system of hiring a car starts, and vehicle slowly sails the reasonable region of vehicle appearance detection probe into and stops, and roadblock cross bar closes a floodgate.
In the present embodiment, consumer-user inserts car rental information card by the information draw-in groove of intelligent self-service formula operational module, and intelligent self-service formula system of hiring a car starts automatically, the information in information extraction card, and opens the clearance of roadblock cross bar.All enter after in the reasonable region of detection probe until vehicle, roadblock cross bar closes a floodgate, and stops vehicle to roll away from.
Step 8, intelligent self-service formula hire a car System Core to rent-a-car information, start on-vehicle information acquisition module and vehicle appearance detection module, again carry out vehicle condition verification.
In the present embodiment, vehicle verification is with described in step 5.
After step 9, vehicle verification succeeds, intelligent self-service formula hires a car System Core to information of vehicles, returns or deduct vehicle insurance pre-paid, payment pre-paid violating the regulations, automobile leasing overtime charge (if time-out), oil expense (less than oil), interior trim and cosmetic damage damages etc.
In the present embodiment, reimbursement of expense mode is with described in step 3.Consumer-user to the expense of required payment confirm errorless after, select suitable mode to pay, pays successfully and enter next step, if having problems, user the phone connection with automotive vehicles leasing company information of carrying out can check complaint and solves.
Step 10, pay successfully, car rental rests against and specifies parking stall by consumer-user, and by vehicle key, travel certificate, navigating instrument etc. and put into accessing article storehouse, complete rent-a-car and return, exit intelligent self-service formula and to hire a car system.
In the present embodiment, consumer-user need by car key, travel the accessing article storehouse that the article such as certificate, navigating instrument put into intelligent self-service formula operational module, intelligent self-service formula hires a car System Core to Item Information, and information is errorless to be transferred them in security insurance case automatically afterwards.
In the present embodiment, intelligent self-service formula hire a car systems inspection and point out vehicle flame-out, close vehicle window, close boot, shut, consumer-user completes all operations, clicks to exit intelligent self-service formula and to hire a car system.
In sum, intelligent self-service formula provided by the present invention is hired a car system and method, realize unattendedly self-servicely picking up the car and returning the car, truly solve current automobile leasing industry time of chartering cost and human cost is higher, shops of automobile rental corporation vehicle is confusing problem, such that service of cars on hire is more convenient, cultural norm.
The foregoing is only the preferred embodiments of the present invention, be not limited to the present invention, for a person skilled in the art, without departing from the inventive concept of the premise, change and change can also be made.Within the spirit and principles in the present invention all, any amendment made, equivalent replacement, improvement etc., all should be considered as protection scope of the present invention.
Claims (12)
1. intelligent self-service formula car-hiring management system and a method, is characterized in that, comprises following steps:
Step 1, consumer-user arrive shops of automobile rental corporation, start intelligent self-service formula and to hire a car system;
Step 2, consumer-user rely on personal account, identification card number, order number etc. to complete authentication, and check rent-a-car information (comprising vehicle model, outward appearance, car plate, lease expenses, additional service information etc.);
Step 3, system prompt of hiring a car according to intelligent self-service formula, user pays the correlative charges such as car rental cost, car insurance pre-paid;
Step 4, pay successfully, intelligent self-service formula operational module is ejected car key by accessing article storehouse, is travelled certificate, navigating instrument etc., and points out the parking spot of car rental;
Step 5, consumer-user start car rental, slowly stop in the reasonable region of vehicle appearance detection probe, start on-vehicle information acquisition module and the vehicle appearance detection module based on computer vision technique, carry out vehicle condition verification;
After step 6, vehicle verification succeeds, intelligent self-service formula operational module ejects car rental information card, and roadblock cross bar is opened a sluice gate, and the prompting of intelligent self-service formula operational module is hired a car successfully, carries out charging timing, and exits to homepage;
Step 7, when returning the car, consumer-user inserts above-mentioned car rental information card, and roadblock cross bar is opened a sluice gate, and intelligent self-service formula system of hiring a car starts, and vehicle slowly sails the reasonable region of vehicle appearance detection probe into and stops, and roadblock cross bar closes a floodgate;
Step 8, intelligent self-service formula hire a car System Core to rent-a-car information, start on-vehicle information acquisition module and vehicle appearance detection module, again carry out vehicle condition verification;
After step 9, vehicle verification succeeds, intelligent self-service formula hires a car System Core to information of vehicles, returns or deduct vehicle insurance pre-paid, payment pre-paid violating the regulations, automobile leasing overtime charge (if time-out), oil expense (less than oil), interior trim and cosmetic damage damages etc.;
Step 10, pay successfully, car rental rests against and specifies parking stall by consumer-user, and by car key, travel certificate, navigating instrument etc. and put into accessing article storehouse, complete rent-a-car and return, exit intelligent self-service formula and to hire a car system.
2. intelligent self-service formula is hired a car system and method as claimed in claim 1, and it is characterized in that, the intelligent self-service formula system of hiring a car described in step 1 comprises intelligent self-service formula operational module, on-vehicle information acquisition module, vehicle appearance detection module etc.;
Intelligent self-service formula described in step 1 system three intermodules of hiring a car are connected by wireless network, and connect automobile rental corporation's high in the clouds management system by wireless network;
Intelligent self-service formula described in step 1 system equipment of hiring a car comprises tangible LCDs, information input field, information draw-in groove, accessing article storehouse, built-in security proof box etc.
3. intelligent self-service formula is hired a car system and method as claimed in claim 1, it is characterized in that, after in step 2, consumer-user completes authentication by intelligent self-service formula operational module information input field input consumer-user personal account, identification card number or order number etc., automobile rental corporation's high in the clouds management system that intelligent self-service formula operational module is connected by wireless network obtains rent-a-car information (comprising the information such as vehicle model, outward appearance, car plate, lease expenses, Additional Services), and is shown on intelligent self-service formula operational module liquid crystal display.
4. intelligent self-service formula is hired a car system and method as claimed in claim 1, it is characterized in that, in step 3, consumer-user can from the main separation modes of payments: credit card trade, or the Quick Response Code of scanning intelligent self-service formula operational module liquid crystal display display carries out mobile-phone payment.
5. intelligent self-service formula is hired a car system and method as claimed in claim 1, it is characterized in that, in step 4, intelligent self-service formula operational module is by extracting corresponding car key in security insurance case, travelling the relative article such as certificate, navigating instrument, and ejected by accessing article storehouse, consumer-user checks voluntarily and collects article.
6. intelligent self-service formula is hired a car system and method as claimed in claim 1, it is characterized in that, the reasonable region of vehicle body detection probe described in step 5 should be equal to or greater than the space on a parking stall, and vehicle should all sail in (or pouring into) this region by consumer-user;
On-vehicle information acquisition module described in step 5 is connected with car running computer, for detection record car rental situation; On-vehicle information acquisition module test item comprises distance travelled, oil mass situation, engine condition, oil level, air-conditioning state, cell voltage electricity, tire pressure, illumination and signal lamp state, interior trim etc.;
In step 5, consumer-user clicks and runs on-vehicle information acquisition module on intelligent self-service formula operational module liquid crystal display, this module detects vehicle condition, and detection data are uploaded to automobile rental corporation's high in the clouds management system by intelligent self-service formula systematic conservation of hiring a car, high in the clouds management system carries out background analysis data, preserve feedback testing result, testing result is shown on intelligent self-service formula operational module liquid crystal display;
Vehicle appearance detection module described in step 5 at least comprises that the movable high definition in 5 orientation such as front, back, left, right, up is taken pictures, video detection probe,, multi-angle comprehensive based on computer vision technique carries out Scanning Detction to car rental outward appearance, Scanning Detction comprises vehicle body outward appearance, outward appearance mark, exterior lighting and signal lamp, tire, number plate and number plate are installed, install additional/reequip light fixture etc., and examination criteria should meet national relevant regulations;
Multi-angle described in step 5, comprehensive outward appearance scan, and the scan process for complex surfaces such as sphere, curved surface, folding faces then adopts multiple suitable scanning technique, multiple image zooming-out, analysis, program means;
In step 5, consumer-user clicks operational vehicle outward appearance detection module on intelligent self-service formula operational module liquid crystal display, detection module equipment carries out taking pictures, recorded video etc., and data are uploaded to automobile rental corporation's high in the clouds management system by intelligent self-service formula systematic conservation of hiring a car, high in the clouds management system carries out background analysis data, preserve feedback testing result, testing result is shown on intelligent self-service formula operational module liquid crystal display.
7. intelligent self-service formula is hired a car system and method as claimed in claim 1, it is characterized in that, in step 6, user can click and exit intelligent self-service formula and to have hired a car system, or automatically exits to homepage after system 30s, and user needs properly to preserve release of hiring a car.
8. intelligent self-service formula is hired a car system and method as claimed in claim 1, it is characterized in that, all enters after in the reasonable region of detection probe in step 7 until vehicle, and roadblock cross bar closes a floodgate, and stops vehicle to roll away from.
9. intelligent self-service formula is hired a car system and method as claimed in claim 1, it is characterized in that, the vehicle verification described in step 8 is with claim 6.
10. intelligent self-service formula is hired a car system and method as claimed in claim 1, and it is characterized in that, the reimbursement of expense described in step 9 is with claim 4.
11. as claimed in claim 1 intelligent self-service formula to hire a car system and method, it is characterized in that, in step 10 consumer-user need by car key, travel the accessing article storehouse that the article such as certificate, navigating instrument put into intelligent self-service formula operational module, intelligent self-service formula hires a car System Core to Item Information, and information is errorless to be transferred them in security insurance case automatically afterwards;
Intelligent self-service formula described in step 10 hire a car systems inspection and point out vehicle flame-out, close vehicle window, close boot, shut, consumer-user completes all operations, clicks to exit intelligent self-service formula and to hire a car system.
12. as claimed in claim 1 intelligent self-service formula to hire a car system and method, it is characterized in that, consumer-user use intelligent self-service formula hire a car system time any query of running into, the phone connection with automotive vehicles leasing company information of carrying out can check complaint and solve.
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| CN107256598A (en) * | 2017-07-03 | 2017-10-17 | 深圳市皇沙建筑科技有限公司 | Article hires out management method |
| CN107341865A (en) * | 2017-07-04 | 2017-11-10 | 北京工业大学 | Vehicle condition remote diagnosis method based on smart mobile phone in shared automobile management platform |
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