CN104636875B - A kind of intelligence catering management system and a method - Google Patents
A kind of intelligence catering management system and a method Download PDFInfo
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- CN104636875B CN104636875B CN201510077862.9A CN201510077862A CN104636875B CN 104636875 B CN104636875 B CN 104636875B CN 201510077862 A CN201510077862 A CN 201510077862A CN 104636875 B CN104636875 B CN 104636875B
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- 238000000034 method Methods 0.000 title claims abstract description 27
- 230000004044 response Effects 0.000 claims abstract description 101
- 238000007726 management method Methods 0.000 claims abstract description 94
- 235000013305 food Nutrition 0.000 claims abstract description 36
- 238000010295 mobile communication Methods 0.000 claims abstract description 36
- 235000012054 meals Nutrition 0.000 claims abstract description 12
- 230000008569 process Effects 0.000 claims abstract description 6
- 235000013311 vegetables Nutrition 0.000 claims description 30
- 238000004891 communication Methods 0.000 claims description 20
- 238000012795 verification Methods 0.000 claims description 15
- 230000005540 biological transmission Effects 0.000 claims description 12
- 238000007639 printing Methods 0.000 claims description 12
- 238000012545 processing Methods 0.000 claims description 6
- 235000021186 dishes Nutrition 0.000 claims description 5
- 230000008859 change Effects 0.000 claims description 3
- 235000016709 nutrition Nutrition 0.000 claims description 3
- 230000035764 nutrition Effects 0.000 claims description 3
- 238000012546 transfer Methods 0.000 claims description 3
- 240000007594 Oryza sativa Species 0.000 claims description 2
- 235000007164 Oryza sativa Nutrition 0.000 claims description 2
- 244000269722 Thea sinensis Species 0.000 claims description 2
- 230000002860 competitive effect Effects 0.000 claims description 2
- 238000010411 cooking Methods 0.000 claims description 2
- 235000001916 dieting Nutrition 0.000 claims description 2
- 230000037228 dieting effect Effects 0.000 claims description 2
- 230000000694 effects Effects 0.000 claims description 2
- 230000036541 health Effects 0.000 claims description 2
- 235000009566 rice Nutrition 0.000 claims description 2
- 230000007613 environmental effect Effects 0.000 description 3
- 238000010586 diagram Methods 0.000 description 2
- 230000009286 beneficial effect Effects 0.000 description 1
- 235000013361 beverage Nutrition 0.000 description 1
- 238000011161 development Methods 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- 238000007689 inspection Methods 0.000 description 1
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- G06Q50/12—Hotels or restaurants
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06K—GRAPHICAL DATA READING; PRESENTATION OF DATA; RECORD CARRIERS; HANDLING RECORD CARRIERS
- G06K7/00—Methods or arrangements for sensing record carriers, e.g. for reading patterns
- G06K7/10—Methods or arrangements for sensing record carriers, e.g. for reading patterns by electromagnetic radiation, e.g. optical sensing; by corpuscular radiation
- G06K7/14—Methods or arrangements for sensing record carriers, e.g. for reading patterns by electromagnetic radiation, e.g. optical sensing; by corpuscular radiation using light without selection of wavelength, e.g. sensing reflected white light
- G06K7/1404—Methods for optical code recognition
- G06K7/1408—Methods for optical code recognition the method being specifically adapted for the type of code
- G06K7/1417—2D bar codes
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Abstract
A kind of intelligence catering management system and a method, which is characterized in that the intelligence food management system includes：Computer management system, intelligent customer service terminal, network server, database server, mobile communication multimedia terminal, wireless service terminal, wireless pantry terminal, quick response code printer, reader for two-dimension code, door access machine, the computer management system is connect respectively with network server, database server, quick response code printer, reader for two-dimension code, door access machine, and the network server is connect respectively with computer management system, intelligent customer service terminal, mobile communication multimedia terminal, wireless service terminal, wireless pantry terminal.This intelligence catering management system and a method, it realizes that customer's intelligence is ordered, improves kitchen pantry efficiency and accuracy, waiter's efficiently and accurately completes food delivery, it avoids mismatch meal, wrong meal and customer is sent to escape one-state, realize the intelligence of Catering Management service overall process.
Description
Technical field
The invention belongs to food and beverage sevice technical fields, are related to a kind of catering management system and a method, particularly a kind of intelligence
Change catering management system and a method.
Background technology
With the high speed development of society, people’s lives tempo increase, the demand that people promote quality of life is more
Strongly, the community service of quick, intelligent, efficient environmental protection is more needed.It is quickly grown as the catering industry in community service,
More intelligent, hommization is provided, efficient, environmental protection, efficiently services the root that competitiveness and attraction are kept as catering industry
This.
At present, catering industry method of service is single, falls behind, and management cost is high, service form lack of wisdom, hommization.
Therefore, improve the service quality of catering industry, realize the intelligence of Catering Management service overall process, reduce catering industry operation into
This, improving catering industry method of service and service level has become a urgent problem to be solved.
Invention content
The present invention can not solve the problems, such as that above-mentioned catering industry exists for the prior art, provide a kind of intelligent food and drink
Manage system and method, realize the intelligence of catering industry service management overall process, for customer provide intelligence, hommization,
Efficiently, environmental protection, efficiently service.
In order to complete above-mentioned purpose, the present invention uses following technical scheme.
A kind of intelligence food management system, which is characterized in that the intelligence food management system includes：Compliant tube
Reason system, intelligent customer service terminal, network server, database server, mobile communication multimedia terminal, wireless service terminal,
Wireless pantry terminal, quick response code printer, reader for two-dimension code, door access machine, the computer management system take respectively with network
Be engaged in device, database server, quick response code printer, reader for two-dimension code, door access machine connection, the network server respectively with meter
Calculate machine management system, intelligent customer service terminal, mobile communication multimedia terminal, wireless service terminal, the connection of wireless pantry terminal.
The computer management system respectively with network server, database server, quick response code printer, Quick Response Code
Reader, door access machine connection receive the next information of processing network server transmission and transmit information to network server, read number
Data are stored according to the information in the server of library and into database server, receive processing Customer Information, dish information and are reserved
Verification information, settles accounts change making function, the information that real-time reception and record reader for two-dimension code feedback transmission are returned, and control Quick Response Code is beaten
Print machine prints, and access control machine is open and close.
The intelligent customer service terminal is connect with network server, including touch display screen, wireless communication module, Quick Response Code
Printer provides the vacant table for inquiring current eating surroundings for customer, inputs number Intelligent Selection table of having dinner, and selects table and inputs and keeps for further inspection in advance
The Quick Response Code pass is obtained after demonstrate,proving information, prints the Quick Response Code pass；The Quick Response Code pass of customer can arrive when loss
The verification information and dining table reserved at cashier according to oneself carry out making up the Quick Response Code pass.
The reserved verification information is used to check customer identification information；The Quick Response Code pass is used for customer,
Including Customer Information and reserved verification information, for the identity of customer, it can be used to log-in service system and obtain service, knot
Account, the pass as access control system.
The network server respectively with computer management system, intelligent customer service terminal, mobile communication multimedia terminal,
Wireless service terminal, the connection of wireless pantry terminal, it is logical for reception processing computer management system, intelligent customer service terminal, movement
Believe data that multimedia terminal, wireless service terminal, wireless pantry terminal transmission come and to computer management system, intelligent customer service
Terminal, mobile communication multimedia terminal, wireless service terminal, wireless pantry terminal feedback transmission data take including cable network
Business is connected with any wireless network services.
The database server is connect with computer management system, transmits what is come for storing computer management system
Data and confession computer management system extract data.
Wireless communication connection is established in the mobile communication multimedia terminal with network server, is placed on each dining table
It is upper for customer logs system and for customer provide browsing electronic menu order, vegetable intelligent recommendation, inquire dispatching situation of ordering,
Calling service, amusement, life information service, checkout service, feedback suggest service function；It is described browsing electronic menu order be for
Customer provides sort-type and orders, the vegetable that customer likes according to categorizing selection oneself, and each vegetable is equipped with picture, brief introduction and is good for
Health nutrition is prompted；The vegetable style of cooking, taste, dieting and the nutrition arrangement intelligence that the vegetable intelligent recommendation is selected according to customer is care for
Visitor recommends vegetable；The dispatching situation of ordering of inquiring is checked the pantry oneself ordered dishes during waiting is had dinner by customer and is sent
The current state of meal；The calling service provides tea, requesting song, manual service for customer, manages system and service worker
Corresponding service can be provided in time by receiving the service requirement information that customer sends out；The amusement provides video display, news for customer
Information, competitive sports and other internet programs；The life information service provides ticket query purchase, local tour scape for customer
Point is introduced and strategy of playing, local life activity information；The checkout service provides network payment method for customer, and customer can be with
Select the network payment method oneself used payment checkout；The feedback suggests that service makes things convenient for customers and provides valuable suggestion.
The wireless service terminal establishes wireless communication connection with network server, receives and cares for for service worker
The information that visitor and dining room administrative staff send provides service accordingly and two to unique mark on tableware according to information in time
Dimension code is scanned food delivery；On the tableware Quick Response Code of unique mark can be filled a bowl with rice with minute book kind dishware dish content letter
Breath, price can carry out internal system by computer management system to the Quick Response Code of unique mark on each dishware
Curriculum offering records the information of vegetable, and the Quick Response Code of each dishware mark is different.
The wireless pantry terminal establishes wireless communication connection with network server, receives and cares for for kitchen work personnel
The information that visitor and pantryman send provides pantry service and the Quick Response Code to unique mark on tableware according to information in time
It is scanned pantry；Wireless pantry terminal can be order information and the customer's residue that kitchen pantry staff shows every customer
It orders information；Kitchen pantry staff is recorded by operating wireless pantry terminal-pair pantry；Wireless pantry terminal-pair is matched
Good vegetable be scanned using the Quick Response Code of unique mark on tableware, the information for preparing vegetable is transferred to computer management
In system, pantry information and state are updated, completes pantry.
The quick response code printer is connect with computer management system, is printed the Quick Response Code pass for customer and is made up and beats
Print the Quick Response Code pass.
The reader for two-dimension code is connect with computer management system, by cashier and door access machine, completes to read
The information that customer's Quick Response Code pass is taken to be recorded, will be in the information feedback transmission to computer management system of reading.
The door access machine is connect with computer management system, and computer management system is to reader for two-dimension code by door access machine
The customer for having settled accounts He not consumed is put in customer's Quick Response Code pass information verification Customer Information state that transmission comes, selection control
Row, it is forbidden to the customer that do not settle accounts.
A kind of intelligence Catering Management method, including：It is whole to the intelligent customer service at doorway after customer enters in shop
Current dining in restaurant ambient conditions is inquired at end, inputs this number of having dinner, and checks the dining table that intelligent customer service terminal is recommended, selection meal
After table confirms, the Quick Response Code pass of intelligent customer service terminal display generation, customer can be selected with mobile phone to the Quick Response Code pass
The printing papery Quick Response Code pass is taken pictures or selected, number corresponding to this number of having dinner is printed by quick response code printer
The Quick Response Code pass, the Quick Response Code pass content for the every customer once having dinner are the same.
The Quick Response Code pass photo or the papery Quick Response Code pass of printing that this every customer having dinner claps mobile phone
It is scanned at the reader for two-dimension code by door access machine, after cross-check information success, computer management system access control machine is opened, and is cared for
Visitor is entered in dining room, and the dining table of having dinner of oneself selection is found according to instruction in dining room.
After customer reaches dining table, prompted according to mobile communication multimedia terminal, scan two of a customer during this is had dinner
The code pass is tieed up, is logged on in food management system by being connect with the wireless communication that network server is established, system, which confirms, to be cared for
Start to be serviced for customer after objective information and customer place dining table information.Customer according to mobile communication multimedia terminal prompt into
Row is ordered, and customer can select browsing electronic menu to order and order with vegetable intelligent recommendation.
It has put after the meal, mobile communication multimedia terminal with the wireless communication that network server is established by connecting customer's
Information of ordering and place dining table information are transferred in computer management system, are sent in wireless pantry terminal and are shown, storage is arrived
In database server.
Kitchen work personnel start according to the customer shown in wireless pantry terminal content of ordering as customer's pantry, and work people
Member by the Quick Response Code of the unique mark on the tableware for preparing vegetable by wireless pantry terminal scanning after, pantry information and state are led to
It crosses to connect to be transferred to computer management system and record automatically with the wireless communication that network server is established and update into system, calculate
Machine management system is sent information in the wireless service terminal that service worker uses, and prompts the service worker to be in time
Customer's food delivery.
Service worker receives food delivery by the wireless service terminal connected with the wireless communication that network server is established
After information, dining table where the vegetable prepared to be sent to the customer confirmed in information according to computer management system is quickly and accurately sent
Up to customer's dining table, the Quick Response Code of the unique mark of vegetable tableware is scanned in wireless service terminal, food delivery information is transferred to meter
More new system food delivery state in machine management system is calculated, completes food delivery.
Customer can select to continue to order dishes and carry during waiting is had dinner and is had dinner by mobile communication multimedia terminal
Supply other inquiries order dispatching situation, calling service, amusement, life information service, feedback suggest service function.
The Quick Response Code pass of customer can be arrived when losing at cashier according to the reserved verification information of oneself and dining table into
Row makes up the Quick Response Code pass, is made up by being mounted on the quick response code printer printing at cashier.
Customer selects the checkout service of mobile communication multimedia terminal after having dinner, mobile communication multimedia terminal can carry
For network payment method, customer selects network payment method payment used in oneself to complete checkout；Mobile communication multimedia is whole
End will store in the billing information state transfer to computer management system of the customer to be updated.
Customer can also choose cashier and manually settle accounts, and staff is by being mounted on the reader for two-dimension code of cashier
The Quick Response Code pass of scanning customer reads consumption in the shop of the customer and is transferred in computer management system, is consumed
It calculates and settles accounts with for customer's cash register.
The customer for completing checkout scans the Quick Response Code pass of oneself on the reader for two-dimension code by door access machine, two dimension
The shopper checkout information that the Quick Response Code pass for scanning customer obtains is transferred in computer management system by code reader to be checked
Shopper checkout state, computer management system control selections let pass to the customer for having tied account and not consumed, to not completing knot
The customer of account is forbidden.
The beneficial effects of the invention are as follows：A kind of intelligent catering management system and a method of the present invention, more people is provided for customer
Property, intelligentized service, realize customer's intelligence order, improve kitchen pantry efficiency and accuracy, waiter is efficiently accurate
Food delivery is really completed, mismatch meal is avoided, wrong meal and customer is sent to escape one-state, realize the intelligence of Catering Management service overall process,
Catering industry operating cost is reduced, improves catering industry method of service and service level.
Description of the drawings
Fig. 1 is present system overall structure diagram.
Fig. 2 is present system mounting arrangement structure diagram.
1, computer management system in figure, 2, network server, 3, intelligent customer service terminal, 4, database server, 5, move
Dynamic communicating multimedia terminal, 6, wireless service terminal, 7, wireless pantry terminal, 8, quick response code printer, 9, reader for two-dimension code,
10th, door access machine, 11, dining room entrance, 12, dining room outlet, 13, seat, 14, dining table, 15, kitchen, 16, pantry workspace, 17, receive
Silver-colored platform, 18, service worker.
Specific embodiment
The present invention is further illustrated with reference to the accompanying drawings and examples, to be specifically described the technical side of the present invention
Case.
A kind of as shown in Figure 1, intelligent food management system of the present invention, which is characterized in that the intelligence Catering Management
System includes：Computer management system 1, intelligent customer service terminal 3, network server 2, database server 4, the more matchmakers of mobile communication
Body terminal 5, wireless service terminal 6, wireless pantry terminal 7, quick response code printer 8, reader for two-dimension code 9, door access machine 10, it is described
Computer management system 1 respectively with network server 2, database server 4, quick response code printer 8, reader for two-dimension code 9, door
Taboo machine 10 connects, the network server 2 respectively with computer management system 1, intelligent customer service terminal 3, mobile communication multimedia
Terminal 5, wireless service terminal 6, wireless pantry terminal 7 connect.
In the present embodiment, the preferred tablet computer of intelligent customer service terminal connects composition with quick response code printer；The shifting
The preferred tablet computer of dynamic communicating multimedia terminal；The preferred smart mobile phone of wireless service terminal；The wireless pantry terminal is excellent
Select tablet computer.
As shown in Fig. 2, a kind of intelligence food management system function realizes that step is as follows：After customer enters in shop, to peace
Intelligent customer service terminal 3 at doorway inquires current dining in restaurant ambient conditions, inputs this number of having dinner, checks intelligent visitor
The dining table of the recommendation of terminal 3 is taken, after selecting table and inputting reserved verification information, intelligent customer service terminal 3 shows generation in tablet computer
The Quick Response Code pass, customer can select the Quick Response Code pass is taken pictures or selected with mobile phone printing papery Quick Response Code to pass through
Card prints the Quick Response Code pass of number corresponding to this number of having dinner by quick response code printer 8, every Gu once having dinner
The Quick Response Code pass content of visitor is the same.
The Quick Response Code pass photo or the papery Quick Response Code pass of printing that this every customer having dinner claps mobile phone
It is scanned at the reader for two-dimension code 9 on 11 door access machine of dining room entrance, 10 side, after cross-check information success, computer management system 1 is controlled
Door access machine 10 processed is opened, and customer is entered in dining room, and the dining table of having dinner of oneself selection is found according to instruction in dining room.
After customer reaches dining table, prompted according to 5 tablet computer of mobile communication multimedia terminal, scan during this is had dinner one
The Quick Response Code pass of customer is connect by the wireless communication established with network server 2 and logged on in food management system, is
Start to be serviced for customer after dining table information where system confirms Customer Information and customer.Customer is according to mobile communication multimedia end
The prompting of 5 tablet computers is held to order food, customer can select browsing electronic menu to order and order with vegetable intelligent recommendation.
It has put after the meal, 5 tablet computer of mobile communication multimedia terminal is connected by the wireless communication established with network server 2
Connect by customer order information and place dining table information is transferred in computer management system 1, it is flat to be sent to wireless pantry terminal 7
It shows, is stored in database server 4 on plate computer.
Kitchen work personnel start to match for customer according to the customer shown on wireless 7 tablet computer of pantry terminal content of ordering
The Quick Response Code of unique mark on the tableware for preparing vegetable is passed through wireless pantry terminal 7 by meal, 16 staff of pantry workspace
After tablet computer scanning, pantry information and state are connect by the wireless communication established with network server 2 and are transferred to computer
Management system 1 automatically record update in system, computer management system 1 send information to service worker use it is wireless
On 6 smart mobile phone of service terminal, it is customer's food delivery in time to prompt the service worker.
Service worker 18 is intelligent by the wireless service terminal 6 connected with the wireless communication that network server 2 is established
After mobile phone receives food delivery information, the vegetable prepared is sent to meal where the customer confirmed in information according to computer management system 1
Table is quickly and accurately sent to customer's dining table, by the Quick Response Code of the unique mark of vegetable tableware in 6 smart mobile phone of wireless service terminal
Upper scanning, food delivery information are transferred in computer management system 1 more new system food delivery state, complete food delivery.
Customer can select to continue during waiting is had dinner and is had dinner by 5 tablet computer of mobile communication multimedia terminal
Other inquiries ordered dishes and provided order dispatching situation, calling service, amusement, life information service, feedback suggest service function.
The Quick Response Code pass of customer can be arrived at cashier 17 when losing according to oneself reserved verification information and dining table
It carries out making up the Quick Response Code pass, be made up by being mounted on the printing of quick response code printer 8 at cashier 17.
Customer selects the checkout service of 5 tablet computer of mobile communication multimedia terminal, the more matchmakers of mobile communication after having dinner
5 tablet computer of body terminal can provide network payment method, and customer selects network payment method payment used in oneself to complete knot
Account；5 tablet computer of mobile communication multimedia terminal will be deposited in the billing information state transfer to computer management system 1 of the customer
Storage update.
Customer can also choose cashier 17 and manually settle accounts, and staff is read by being mounted on the Quick Response Code of cashier 17
The Quick Response Code pass of the reading scanning customer of device 9 reads consumption in the shop of the customer and is transferred in computer management system 1, into
Row consumption is calculated settles accounts with for customer's cash register.
The Quick Response Code that the Quick Response Code pass of oneself is exported 12 door access machine, 10 side by the customer for completing checkout in dining room is read
It is scanned on device 9, the shopper checkout information that the Quick Response Code pass for scanning customer obtains is transferred to computer by reader for two-dimension code 9
Shopper checkout state is checked in management system 1,1 control selections of computer management system are to the customer that has tied account and do not consumed
It lets pass, it is forbidden to the customer for not completing checkout.
By the intelligent food management system embodiment course of work of the above present invention, realize that customer's intelligence is ordered, carry
High kitchen pantry efficiency and accuracy, waiter's efficiently and accurately complete food delivery, avoid mismatch meal, send wrong eat and customer escapes list
Situation realizes the intelligence of Catering Management service overall process, reduces catering industry operating cost, improves catering industry method of service
And service level.
Claims (1)
1. a kind of intelligence food management system, which is characterized in that the intelligence food management system includes：Computer management
System, intelligent customer service terminal, network server, database server, mobile communication multimedia terminal, wireless service terminal, nothing
Line pantry terminal, quick response code printer, reader for two-dimension code, door access machine, the computer management system respectively with network service
Device, database server, quick response code printer, reader for two-dimension code, door access machine connection, the network server respectively with calculating
Machine management system, intelligent customer service terminal, mobile communication multimedia terminal, wireless service terminal, the connection of wireless pantry terminal；
The computer management system is read respectively with network server, database server, quick response code printer, Quick Response Code
Device, door access machine connection receive the next information of processing network server transmission and transmit information, reading database to network server
Information in server and data are stored into database server, receive processing Customer Information, dish information and reserved verification
Information, settles accounts change making function, and the information that real-time reception and record reader for two-dimension code feedback transmission are returned controls quick response code printer
Printing, access control machine are open and close；
The intelligent customer service terminal is connect with network server, including touch display screen, wireless communication module, Quick Response Code printing
Machine provides the vacant table for inquiring current eating surroundings for customer, inputs number Intelligent Selection table of having dinner, and selects table and inputs reserved verification letter
The Quick Response Code pass is obtained after breath, prints the Quick Response Code pass；The Quick Response Code pass of customer can arrive cash register when loss
The verification information and dining table reserved at platform according to oneself carry out making up the Quick Response Code pass；
The reserved verification information is used to check customer identification information；The Quick Response Code pass is used for customer, including
Customer Information and reserved verification information for the identity of customer, can be used to log-in service system and obtain service, settle accounts, make
The pass for access control system；
The network server respectively with computer management system, intelligent customer service terminal, mobile communication multimedia terminal, wireless
Service terminal, the connection of wireless pantry terminal, it is more for receiving processing computer management system, intelligent customer service terminal, mobile communication
Data that media termination, wireless service terminal, wireless pantry terminal transmission are come and whole to computer management system, intelligent customer service
End, mobile communication multimedia terminal, wireless service terminal, wireless pantry terminal feedback transmission data, including cable network services
It is connected with any wireless network services；
The database server is connect with computer management system, for storing the data that computer management system transmission comes
Data are extracted with for computer management system；
Wireless communication connection is established in the mobile communication multimedia terminal with network server, is placed on each dining table and uses
In customer logs system and for customer provide browsing electronic menu order, vegetable intelligent recommendation, inquiry order dispatching situation, calling
Service, amusement, life information service, checkout service, feedback suggest service function；It is for customer that the browsing electronic menu, which is ordered,
It provides sort-type to order, the vegetable that customer likes according to categorizing selection oneself, each vegetable is equipped with picture, brief introduction and health battalion
Support prompting；The vegetable style of cooking, taste, dieting and the nutrition arrangement that the vegetable intelligent recommendation is selected according to customer are intelligently pushed away for customer
Recommend vegetable；Inquiry dispatching situation of ordering checks the pantry oneself ordered dishes and food delivery waiting for having dinner in the process for customer
Current state；The calling service provides tea, requesting song, manual service for customer, manages system and service worker receives
The service requirement information sent out to customer can provide corresponding service in time；It is described amusement for customer provide video display, Domestic News,
Competitive sports and other internet programs；The life information service provides ticket query purchase for customer, local tour sight spot is situated between
Continue and play strategy, local life activity information；The checkout service provides network payment method for customer, and customer can select
The network payment method payment checkout oneself used；The feedback suggests that service makes things convenient for customers and provides valuable suggestion；
The wireless service terminal establishes wireless communication connection with network server, for service worker receive customer and
The information that dining room administrative staff send provides service accordingly and the Quick Response Code to unique mark on tableware according to information in time
It is scanned food delivery；On the tableware Quick Response Code of unique mark can be filled a bowl with rice with minute book kind dishware dish content information,
Price can carry out the Quick Response Code of unique mark on each dishware by computer management system the content of internal system
The information of setting record vegetable, the Quick Response Code of each dishware mark are different；
The wireless pantry terminal establishes wireless communication connection with network server, for kitchen work personnel receive customer and
The information that pantryman sends provides pantry service according to information in time and the Quick Response Code of unique mark on tableware is carried out
Scan pantry；Wireless pantry terminal can be kitchen pantry staff show every customer order information and customer's residue is ordered
Information；Kitchen pantry staff is recorded by operating wireless pantry terminal-pair pantry；What wireless pantry terminal-pair prepared
Vegetable be scanned using the Quick Response Code of unique mark on tableware, the information for preparing vegetable is transferred to computer management system
In, pantry information and state are updated, completes pantry；
The quick response code printer is connect with computer management system, is printed the Quick Response Code pass for customer and is made up printing two
Tie up the code pass；
The reader for two-dimension code is connect with computer management system, by cashier and door access machine, completes to read Gu
The information that the objective Quick Response Code pass is recorded, will be in the information feedback transmission to computer management system of reading；
The door access machine is connect with computer management system, and computer management system transmits reader for two-dimension code by door access machine
The customer's Quick Response Code pass information verification Customer Information state come, selection control let pass to the customer for having settled accounts and not consumed,
It is forbidden to the customer that do not settle accounts；
After customer enters in shop, to the current dining in restaurant ambient conditions of intelligent customer service terminal inquiry at doorway, input
This number of having dinner checks the dining table that intelligent customer service terminal is recommended, after dining table is selected to confirm, the display generation of intelligent customer service terminal
The Quick Response Code pass, customer can select the Quick Response Code pass to be taken pictures or selected with mobile phone printing papery Quick Response Code pass through
Card prints the Quick Response Code pass of number corresponding to this number of having dinner by quick response code printer, every Gu once having dinner
The Quick Response Code pass content of visitor is the same；
The Quick Response Code pass photo or the papery Quick Response Code pass of printing that this every customer having dinner claps mobile phone are in door
It is scanned at reader for two-dimension code by taboo machine, after cross-check information success, computer management system access control machine is opened, Gu Kejin
Enter into dining room, the dining table of having dinner of oneself selection is found according to instruction in dining room；
It after customer reaches dining table, is prompted according to mobile communication multimedia terminal, scans the Quick Response Code of a customer during this is had dinner
The pass is logged on to by being connect with the wireless communication that network server is established in food management system, and system confirms customer's letter
Start to be serviced for customer after breath and customer place dining table information；
Customer orders food according to the prompting of mobile communication multimedia terminal, and customer can select browsing electronic menu to order and vegetable
Intelligent recommendation is ordered；
It has put after the meal, mobile communication multimedia terminal with the wireless communication that network server is established by connecting ordering customer
Information and place dining table information are transferred in computer management system, are sent in wireless pantry terminal and are shown, storage to data
In the server of library；
Kitchen work personnel start according to the customer shown in wireless pantry terminal content of ordering as customer's pantry, and staff will
After the Quick Response Code of the unique mark on the tableware of vegetable is prepared by wireless pantry terminal scanning, pantry information and state by with
The wireless communication connection that network server is established is transferred to computer management system and records automatically in update to system, compliant tube
Reason system is sent information in the wireless service terminal that service worker uses, and it is customer in time to prompt the service worker
Food delivery；
Service worker receives food delivery information by the wireless service terminal connected with the wireless communication that network server is established
Afterwards, dining table where the vegetable prepared to be sent to the customer confirmed in information according to computer management system is quickly and accurately sent to Gu
Objective dining table scans the Quick Response Code of the unique mark of vegetable tableware in wireless service terminal, and food delivery information is transferred to computer
More new system food delivery state in management system completes food delivery；
Customer can select what is continued to order dishes and provide during waiting has dinner and has dinner by mobile communication multimedia terminal
Other inquire dispatching situation of ordering, calling service, amusement, life information service, feedback suggestion service function；The Quick Response Code of customer
The pass can arrive at cashier when losing and carry out making up the Quick Response Code pass according to oneself reserved verification information and dining table, lead to
The quick response code printer printing crossed at cashier is made up；
Customer selects the checkout service of mobile communication multimedia terminal after having dinner, mobile communication multimedia terminal can provide net
The network means of payment, customer select network payment method payment used in oneself to complete checkout；It mobile communication multimedia terminal will
Update is stored in the billing information state transfer to computer management system of the customer；
Customer can also choose cashier and manually settle accounts, and staff is scanned by being mounted on the reader for two-dimension code of cashier
The Quick Response Code pass of customer reads consumption in the shop of the customer and is transferred in computer management system, carries out consumption accounting
It settles accounts with for customer's cash register；
The customer for completing checkout scans the Quick Response Code pass of oneself on the reader for two-dimension code by door access machine, and Quick Response Code is read
The shopper checkout information that the Quick Response Code pass for scanning customer obtains is transferred in computer management system by reading device checks customer
Checkout state, computer management system control selections let pass to the customer for having tied account and not consumed, to not completing checkout
Customer is forbidden.
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| CN201510077862.9A CN104636875B (en) | 2015-02-14 | 2015-02-14 | A kind of intelligence catering management system and a method |
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| CN201510077862.9A CN104636875B (en) | 2015-02-14 | 2015-02-14 | A kind of intelligence catering management system and a method |
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| Publication Number | Publication Date |
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| CN104636875A CN104636875A (en) | 2015-05-20 |
| CN104636875B true CN104636875B (en) | 2018-06-22 |
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| CN201510077862.9A Expired - Fee Related CN104636875B (en) | 2015-02-14 | 2015-02-14 | A kind of intelligence catering management system and a method |
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| CN104851058A (en) * | 2015-05-28 | 2015-08-19 | 冯林 | Intelligent order system based on graphic codes |
| WO2017120881A1 (en) * | 2016-01-15 | 2017-07-20 | 张亮 | Method for collecting data when making food order, and electronic food order card |
| WO2017120880A1 (en) * | 2016-01-15 | 2017-07-20 | 张亮 | Method for ordering food, and electronic food order card |
| WO2017120879A1 (en) * | 2016-01-15 | 2017-07-20 | 张亮 | Information prompting method for use when making smart food order, and electronic food order card |
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| CN109559459A (en) * | 2018-11-07 | 2019-04-02 | 广州慧睿思通信息科技有限公司 | Catering Management method, system and medium based on artificial intelligence |
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| CN110008268B (en) * | 2019-03-19 | 2021-04-16 | 深兰科技（上海）有限公司 | Dining position identification method and device and storage medium |
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