CN103871177A - Remote maintenance method for network billing machine - Google Patents

Remote maintenance method for network billing machine Download PDF

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Publication number
CN103871177A
CN103871177A CN201410121496.8A CN201410121496A CN103871177A CN 103871177 A CN103871177 A CN 103871177A CN 201410121496 A CN201410121496 A CN 201410121496A CN 103871177 A CN103871177 A CN 103871177A
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billing machine
network billing
network
center server
flash disk
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CN201410121496.8A
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CN103871177B (en
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刘来波
黄正茂
于静
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Inspur Software Technology Co Ltd
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Inspur Software Group Co Ltd
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Abstract

The invention discloses a remote maintenance method of a network billing machine, belonging to the technical field of network billing machine maintenance, and solving the technical problem of how to remotely perform maintenance analysis of the network billing machine and remotely solve faults in real time. The technical scheme is as follows: the network billing machine applied to the method comprises a main control system, a display module, a keyboard, a printing module, a power supply module and a communication module which are connected with and controlled by the main control system, wherein the network billing machine is communicated with a remote operation and maintenance center server through the communication module and a network; the network billing machine supports a USB flash disk starting system, the network billing machine comprises a USB interface, the master control system is connected with the USB interface, and the USB flash disk is connected with the network billing machine in a pluggable manner through the USB interface; an encryption type network maintenance server is implanted into a master control system of the network billing machine, and the encryption type network maintenance server receives an encryption instruction of a remote operation and maintenance center server and executes return transmission.

Description

A kind of long-distance maintenance method of network billing machine
 
Technical field
The present invention relates to a kind of network billing machine maintenance technology field, specifically a kind of long-distance maintenance method of network billing machine.
Background technology
In current tax field, network billing machine application is more extensive, traditional network billing machine maintaining method is substantially all that maintainer visits and keeps in repair or by facility depot repair, for software fault or simple hardware fault, if all for example, by visiting or depot repair will strengthen O&M cost: for the fault of software generation, user can not be described clearly completely by customer service phone, can not lockout issue point, if now facility are beamed back to former factory, will strengthen the cost of O&M.
Maintenance analysis the real time remote that how can long-rangely carry out network billing machine solve fault, thereby save the cost of O&M, and this is existing technical staff's problem in the urgent need to address.
summary of the invention
Technical assignment of the present invention is for above weak point, provides a kind of energy the long-range long-distance maintenance method that carries out the maintenance analysis of network billing machine a kind of network billing machine of real time remote solution fault.
The technical solution adopted for the present invention to solve the technical problems is:
The network billing machine that described method is applied to comprises master control system, display module, keyboard, print module, power module, communication module, master control system connects and controls display module, keyboard, print module, power module, communication module, and network billing machine is by the Operation and Maintenance Center server communication of communication module and network and far-end; Network billing machine supports USB flash disk to start system, and network billing machine comprises USB interface, and master control system connects USB interface, and USB flash disk is connected with network billing machine plug type by USB interface; In the master control system of network billing machine, implant ciphering type network operation server, ciphering type network operation server receives encrypted instruction the execution passback of the Operation and Maintenance Center server of far-end; The step of described method is:
(1), O&M personnel carry out Long-distance Control at Operation and Maintenance Center server to network billing machine:
1., O&M personnel are at Operation and Maintenance Center server use control software, according to authorizing the long-range network billing machine that is connected to of password;
2., Operation and Maintenance Center server transmit operation order is to network billing machine;
3., network billing machine back delivery operations result is to Operation and Maintenance Center server;
4., Operation and Maintenance Center server carries out remote analysis according to back delivery operations result, and provides embodiment;
(2), network billing machine screen display information intercepts the long-range Operation and Maintenance Center server that is back to:
1., O&M personnel or with visual screenshotss and the network retransmission function that can initiate per family network billing machine;
2., the master control system of network billing machine carries out screenshotss to the displaying information on screen of current display module, and generating video formatted file;
3., video file generate after the master control system of network billing machine stop screenshotss, video file is passed back to far-end Operation and Maintenance Center server, or this is saved in the USB flash disk being connected with network billing machine voluntarily;
(3), USB flash disk carries out fault analysis to network billing machine:
1., store the fault restoration program of network billing machine in USB flash disk, user, before network billing machine powers on, is inserted into this USB flash disk the USB interface of network billing machine, carries out the network billing machine start that powers on;
2., master control system operation loads the fault restoration program in USB flash disk, from the instruction control of display module input, network billing machine master control system carried out the operation of self-regeneration, data backup according to user;
3., after pending fault repair procedure starts successfully, enter maintenance interface, network billing machine carries out state analysis by the storage failure repair procedure in USB flash disk, and generates state analysis report, be kept in USB flash disk, or state analysis report is returned to Operation and Maintenance Center server.
In the master control system of network billing machine, implant ciphering type network operation server, and open server port, the operation of the encrypted instruction of the Operation and Maintenance Center server of far-end received by this Service-Port; Ciphering type network operation server uses public private key pair to realize asymmetric encryption and decryption computing, Operation and Maintenance Center server sends to network billing machine after plain-text instructions is encrypted, the ciphering type network operation server of network billing machine will move after plain-text instructions successful decryption, and ciphering type network operation server returns to Operation and Maintenance Center server after the operating result of plain-text instructions is encrypted.
Network billing machine is supported visual screenshotss and network retransmission function; By the instruction of Operation and Maintenance Center server or the instruction of network billing machine this locality, process in user's operation is carried out screenshotss to the displaying information on screen of display module, and generating video formatted file, pass to far-end Operation and Maintenance Center server by communication module and carry out recovering and analysis; Generating video formatted file adopts the means of picture screenshotss, and generates motion file, and joining day information, according to every frame variable condition, catches or abandon picture screenshotss, finally generates effective video formatted file.
Network billing machine supports USB flash disk to start system, USB flash disk is connected with network billing machine plug type by USB interface, in USB flash disk, store the fault restoration program of network billing machine, in the master control system u-boot of network billing machine, carry out automatically loading from USB flash disk according to the startup file in USB flash disk, and automatic operation troubles repair procedure, by fault restoration program, the operating system of network billing machine is repaired automatically; This fault restoration program is software, the hardware state of Sampling network billing machine automatically, and generates state analysis report, passes back to the Operation and Maintenance Center server of far-end, then Operation and Maintenance Center server according to and generate state analysis report, carry out teleprocessing solution.
Communication module is M2M wireless communication module.
It is that model is EM770W chip that M2M wireless communication module can adopt model, or model is LE920-EU chip.
M2M is the abbreviation of machine-to-machine, the i.e. abbreviation of " machine is to machine ", also someone is interpreted as that Human-to-Machine (man-to-machine), machine, to people (machine-to-man) etc., are intended to realize people, machine and system three's the intellectuality of asking, interactive seamless link by the communication technology.M2M wireless communication module is radio-cell, be used to without personnel intervene can mutual communication a series of equipment wireless connecting function is provided.
EM770W chip is the M2M wireless communication module of Huawei Tech Co., Ltd's research and development; LE920-EU chip is the M2M wireless communication module of Thyrite (Telit) research and development.
USB interface is English Universal Serial Bus(USB (universal serial bus)) abbreviation, and its Chinese is referred to as " logical get lines crossed ", is an external bus standard, for being connected and communication of standard computer and external unit.It is the interfacing that is applied in PC field.The plug and play of USB interface support equipment and warm connection function.
The long-distance maintenance method of a kind of network billing machine of the present invention compared to the prior art, network billing machine is supported the function of remote maintenance operation, data backup, system reparation etc., maintainer by network or USB flash disk realize long-range to on-the-spot facility fault carry out real-time analysis and solve, reach user's the problem that solves efficiently in time, improve user satisfaction, save maintenance cost, thereby, have good value for applications.
Accompanying drawing explanation
Below in conjunction with accompanying drawing, the present invention is further described.
The application architecture figure of the long-distance maintenance method that accompanying drawing 1 is a kind of network billing machine.
Embodiment
Below in conjunction with the drawings and specific embodiments, the invention will be further described.
Embodiment 1:
The long-distance maintenance method of a kind of network billing machine of the present invention, the network billing machine that described method is applied to comprises master control system, display module, keyboard, print module, power module, communication module, master control system connects and controls display module, keyboard, print module, power module, communication module, and network billing machine is by the Operation and Maintenance Center server communication of communication module and network and far-end; Network billing machine supports USB flash disk to start system, and network billing machine comprises USB interface, and master control system connects USB interface, and USB flash disk is connected with network billing machine plug type by USB interface; In the master control system of network billing machine, implant ciphering type network operation server, ciphering type network operation server receives encrypted instruction the execution passback of the Operation and Maintenance Center server of far-end; The step of described method is:
(1), O&M personnel carry out Long-distance Control at Operation and Maintenance Center server to network billing machine:
1., O&M personnel are at Operation and Maintenance Center server use control software, according to authorizing the long-range network billing machine that is connected to of password;
2., Operation and Maintenance Center server transmit operation order is to network billing machine;
3., network billing machine back delivery operations result is to Operation and Maintenance Center server;
4., Operation and Maintenance Center server carries out remote analysis according to back delivery operations result, and provides embodiment;
(2), network billing machine screen display information intercepts the long-range Operation and Maintenance Center server that is back to:
1., O&M personnel or with visual screenshotss and the network retransmission function that can initiate per family network billing machine;
2., the master control system of network billing machine carries out screenshotss to the displaying information on screen of current display module, and generating video formatted file;
3., video file generate after the master control system of network billing machine stop screenshotss, video file is passed back to far-end Operation and Maintenance Center server, or this is saved in the USB flash disk being connected with network billing machine voluntarily;
(3), USB flash disk carries out fault analysis to network billing machine:
1., store the fault restoration program of network billing machine in USB flash disk, user, before network billing machine powers on, is inserted into this USB flash disk the USB interface of network billing machine, carries out the network billing machine start that powers on;
2., master control system operation loads the fault restoration program in USB flash disk, from the instruction control of display module input, network billing machine master control system carried out the operation of self-regeneration, data backup according to user;
3., after pending fault repair procedure starts successfully, enter maintenance interface, network billing machine carries out state analysis by the storage failure repair procedure in USB flash disk, and generates state analysis report, be kept in USB flash disk, or state analysis report is returned to Operation and Maintenance Center server.
Embodiment 2:
The long-distance maintenance method of a kind of network billing machine of the present invention, the network billing machine that described method is applied to comprises master control system, display module, keyboard, print module, power module, communication module, master control system connects and controls display module, keyboard, print module, power module, communication module, communication module is M2M wireless communication module, and network billing machine is by the Operation and Maintenance Center server communication of communication module and network and far-end; Network billing machine supports USB flash disk to start system, and network billing machine comprises USB interface, and master control system connects USB interface, and USB flash disk is connected with network billing machine plug type by USB interface; In the master control system of network billing machine, implant ciphering type network operation server, ciphering type network operation server receives encrypted instruction the execution passback of the Operation and Maintenance Center server of far-end; The step of described method is:
(1), O&M personnel carry out Long-distance Control at Operation and Maintenance Center server to network billing machine:
1., O&M personnel are at Operation and Maintenance Center server use control software, according to authorizing the long-range network billing machine that is connected to of password;
2., Operation and Maintenance Center server transmit operation order is to network billing machine;
3., network billing machine back delivery operations result is to Operation and Maintenance Center server;
4., Operation and Maintenance Center server carries out remote analysis according to back delivery operations result, and provides embodiment;
(2), network billing machine screen display information intercepts the long-range Operation and Maintenance Center server that is back to:
1., O&M personnel or with visual screenshotss and the network retransmission function that can initiate per family network billing machine;
2., the master control system of network billing machine carries out screenshotss to the displaying information on screen of current display module, and generating video formatted file;
3., video file generate after the master control system of network billing machine stop screenshotss, video file is passed back to far-end Operation and Maintenance Center server, or this is saved in the USB flash disk being connected with network billing machine voluntarily;
(3), USB flash disk carries out fault analysis to network billing machine:
1., store the fault restoration program of network billing machine in USB flash disk, user, before network billing machine powers on, is inserted into this USB flash disk the USB interface of network billing machine, carries out the network billing machine start that powers on;
2., master control system operation loads the fault restoration program in USB flash disk, from the instruction control of display module input, network billing machine master control system carried out the operation of self-regeneration, data backup according to user;
3., after pending fault repair procedure starts successfully, enter maintenance interface, network billing machine carries out state analysis by the storage failure repair procedure in USB flash disk, and generates state analysis report, be kept in USB flash disk, or state analysis report is returned to Operation and Maintenance Center server.
In the master control system of network billing machine, implant ciphering type network operation server, and open server port, the operation of the encrypted instruction of the Operation and Maintenance Center server of far-end received by this Service-Port; Ciphering type network operation server uses public private key pair to realize asymmetric encryption and decryption computing, Operation and Maintenance Center server sends to network billing machine after plain-text instructions is encrypted, the ciphering type network operation server of network billing machine will move after plain-text instructions successful decryption, and ciphering type network operation server returns to Operation and Maintenance Center server after the operating result of plain-text instructions is encrypted.
Network billing machine is supported visual screenshotss and network retransmission function; By the instruction of Operation and Maintenance Center server or the instruction of network billing machine this locality, process in user's operation is carried out screenshotss to the displaying information on screen of display module, and generating video formatted file, pass to far-end Operation and Maintenance Center server by communication module and carry out recovering and analysis; Generating video formatted file adopts the means of picture screenshotss, and generates motion file, and joining day information, according to every frame variable condition, catches or abandon picture screenshotss, finally generates effective video formatted file.
Network billing machine supports USB flash disk to start system, USB flash disk is connected with network billing machine plug type by USB interface, in USB flash disk, store the fault restoration program of network billing machine, in the master control system u-boot of network billing machine, carry out automatically loading from USB flash disk according to the startup file in USB flash disk, and automatic operation troubles repair procedure, by fault restoration program, the operating system of network billing machine is repaired automatically; This fault restoration program is software, the hardware state of Sampling network billing machine automatically, and generates state analysis report, passes back to the Operation and Maintenance Center server of far-end, then Operation and Maintenance Center server according to and generate state analysis report, carry out teleprocessing solution.
Communication module is M2M wireless communication module.
It is that model is EM770W chip that M2M wireless communication module can adopt model, or model is LE920-EU chip.
Above-mentioned embodiment is only concrete case of the present invention; scope of patent protection of the present invention includes but not limited to above-mentioned embodiment; suitable variation or replacement that person of an ordinary skill in the technical field claims of the long-distance maintenance method of any a kind of network billing machine according to the invention and any does it, all should fall into scope of patent protection of the present invention.

Claims (6)

1. the long-distance maintenance method of a network billing machine, the network billing machine that described method is applied to comprises master control system, display module, keyboard, print module, power module, communication module, master control system connects and controls display module, keyboard, print module, power module, communication module, it is characterized in that network billing machine passes through the Operation and Maintenance Center server communication of communication module and network and far-end; Network billing machine supports USB flash disk to start system, and network billing machine comprises USB interface, and master control system connects USB interface, and USB flash disk is connected with network billing machine plug type by USB interface; In the master control system of network billing machine, implant ciphering type network operation server, ciphering type network operation server receives encrypted instruction the execution passback of the Operation and Maintenance Center server of far-end; The step of described method is:
(1), O&M personnel carry out Long-distance Control at Operation and Maintenance Center server to network billing machine:
1., O&M personnel are at Operation and Maintenance Center server use control software, according to authorizing the long-range network billing machine that is connected to of password;
2., Operation and Maintenance Center server transmit operation order is to network billing machine;
3., network billing machine back delivery operations result is to Operation and Maintenance Center server;
4., Operation and Maintenance Center server carries out remote analysis according to back delivery operations result, and provides embodiment;
(2), network billing machine screen display information intercepts the long-range Operation and Maintenance Center server that is back to:
1., O&M personnel or with visual screenshotss and the network retransmission function that can initiate per family network billing machine;
2., the master control system of network billing machine carries out screenshotss to the displaying information on screen of current display module, and generating video formatted file;
3., video file generate after the master control system of network billing machine stop screenshotss, video file is passed back to far-end Operation and Maintenance Center server, or this is saved in the USB flash disk being connected with network billing machine voluntarily;
(3), USB flash disk carries out fault analysis to network billing machine:
1., store the fault restoration program of network billing machine in USB flash disk, user, before network billing machine powers on, is inserted into this USB flash disk the USB interface of network billing machine, carries out the network billing machine start that powers on;
2., master control system operation loads the fault restoration program in USB flash disk, from the instruction control of display module input, network billing machine master control system carried out the operation of self-regeneration, data backup according to user;
3., after pending fault repair procedure starts successfully, enter maintenance interface, network billing machine carries out state analysis by the storage failure repair procedure in USB flash disk, and generates state analysis report, be kept in USB flash disk, or state analysis report is returned to Operation and Maintenance Center server.
2. the long-distance maintenance method of a kind of network billing machine according to claim 1, it is characterized in that implanting ciphering type network operation server in the master control system of network billing machine, and open server port, receive the operation of the encrypted instruction of the Operation and Maintenance Center server of far-end by this Service-Port; Ciphering type network operation server uses public private key pair to realize asymmetric encryption and decryption computing, Operation and Maintenance Center server sends to network billing machine after plain-text instructions is encrypted, the ciphering type network operation server of network billing machine will move after plain-text instructions successful decryption, and ciphering type network operation server returns to Operation and Maintenance Center server after the operating result of plain-text instructions is encrypted.
3. the long-distance maintenance method of a kind of network billing machine according to claim 1, is characterized in that network billing machine supports visual screenshotss and network retransmission function; By the instruction of Operation and Maintenance Center server or the instruction of network billing machine this locality, process in user's operation is carried out screenshotss to the displaying information on screen of display module, and generating video formatted file, pass to far-end Operation and Maintenance Center server by communication module and carry out recovering and analysis; Generating video formatted file adopts the means of picture screenshotss, and generates motion file, and joining day information, according to every frame variable condition, catches or abandon picture screenshotss, finally generates effective video formatted file.
4. the long-distance maintenance method of a kind of network billing machine according to claim 1, it is characterized in that network billing machine support USB flash disk starts system, USB flash disk is connected with network billing machine plug type by USB interface, in USB flash disk, store the fault restoration program of network billing machine, in the master control system u-boot of network billing machine, carry out automatically loading from USB flash disk according to the startup file in USB flash disk, and automatic operation troubles repair procedure, by fault restoration program, the operating system of network billing machine is repaired automatically; This fault restoration program is software, the hardware state of Sampling network billing machine automatically, and generates state analysis report, passes back to the Operation and Maintenance Center server of far-end, then Operation and Maintenance Center server according to and generate state analysis report, carry out teleprocessing solution.
5. the long-distance maintenance method of a kind of network billing machine according to claim 1, is characterized in that communication module is M2M wireless communication module.
6. the long-distance maintenance method of a kind of network billing machine according to claim 5, it is characterized in that it is that model is EM770W chip that M2M wireless communication module can adopt model, or model is LE920-EU chip.
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CN108874796A (en) * 2017-05-08 2018-11-23 中车株洲电力机车研究所有限公司 A kind of retransmission method and system of current transformer data

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CN108874796B (en) * 2017-05-08 2021-12-14 中车株洲电力机车研究所有限公司 Method and system for returning data of converter

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