CN103514548A - Order tracking method and device - Google Patents
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- CN103514548A CN103514548A CN201310295658.5A CN201310295658A CN103514548A CN 103514548 A CN103514548 A CN 103514548A CN 201310295658 A CN201310295658 A CN 201310295658A CN 103514548 A CN103514548 A CN 103514548A
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Abstract
The invention provides an order tracking method and a device. The method comprises the steps of receiving an order submitted by a client side, wherein the order comprises at least one commodity, distributing processing time for each commodity, sending the commodities and the processing time corresponding to the commodities to the client side, receiving check requests, sent by the client side, in regard to the designated commodities, sending the check requests by the client side after the processing time corresponding to the designated commodities arrives, obtaining processing process information, shot by a camera device, of the designated commodities, and sending the processing process information to the client side for being displayed. Accordingly, users can track and monitor the commodities purchased by the users simply and conveniently in a remote mode.
Description
Technical field
The present invention relates to communication technical field, be specifically related to a kind of order tracking and device.
Background technology
Along with the fast development of ecommerce, increasing people selects to do shopping by shopping on net channel, and shopping online, when providing efficient and convenient service to user, also exists some drawbacks.As, user generally can only see the end-state of commodity, and cannot check the machining state of commodity, and make that user cannot accurately grasp commercial quality, processing environment, the situation such as whether use inferior materials and turn out substandard goods, particularly for this problem of some food commodities, seem particularly outstanding.
In prior art, in order to address this problem, part commodity processing producer allows user to watch to processing site, though so can solve the suspection of user aspect commercial quality, but need user to pay a large amount of time and efforts, cause the exploitativeness of this method poor.In addition, this method has also been buried the convenience of shopping online, can not embody the facility that shopping online brings for user.
Summary of the invention
Order tracking and the device of the embodiment of the present invention, make user check easily the process of commodity.
For this reason, the embodiment of the present invention provides following technical scheme:
A tracking, described method comprises:
Receive the order that client is submitted to, described order comprises at least one commodity;
For every commodity distribute a process time, and described client will be sent to the process time of described commodity and correspondence thereof;
Receive that described client sends for the request of checking of specifying commodity, described in check that request is sent by described client after described appointment commodity arrive corresponding process time;
Obtain the process information of the described appointment commodity of camera head shooting, and described process information is sent to described client demonstration.
Preferably, the request of checking for appointment commodity that the described client of described reception sends, comprising:
When arrive in described process time, described process time, corresponding commodity were set to state to be viewed, so that described client selects to specify commodity from all commodity in state to be viewed, and sent the request of checking for described appointment commodity;
Described in receiving that described client sends, check request.
Preferably, the request of checking for appointment commodity that the described client of described reception sends, comprising:
When arrive in described process time, to described client, send apply for information so that described client whether select by this process time corresponding commodity be defined as specifying commodity, and send the request of checking for described appointment commodity;
Described in receiving that described client sends, check request.
Preferably, described process information comprises:
The video information of described appointment commodity production process; Or,
At least one in described appointment commodity production process produced the pictorial information of node.
Preferably, described method also comprises:
When commodity change occur at corresponding process time, by short message or voice mode, prenotice client user.
Preferably, described method also comprises:
For arranging one, every commodity set aside some time,
The request of checking for appointment commodity that the described client of described reception sends, comprising:
Receive described client in the request of checking for appointment commodity of the described interior transmission of setting aside some time.
A tracking means, described device comprises:
Order reception unit, the order of submitting to for receiving client, described order comprises at least one commodity;
Time allocation units, are used to every commodity to distribute a process time, and will be sent to described client the process time of described commodity and correspondence thereof;
Request reception unit, for receive that described client sends for the request of checking of specifying commodity, described in check that request is sent by described client after described appointment commodity arrive corresponding process time;
Acquiring unit, for obtaining the process information of the described appointment commodity of camera head shooting, and is sent to described client demonstration by described process information.
Preferably, described request receiving element comprises:
State set unit, for when arrive in described process time, described process time, corresponding commodity were set to state to be viewed, so that described client selects to specify commodity from all commodity in state to be viewed, and sent the request of checking for described appointment commodity;
First receives subelement, described in receiving that described client sends, checks request.
Preferably, described request receiving element comprises:
Transmitting element, for when arrive in described process time, sends apply for information to described client so that described client whether select by this process time corresponding commodity be defined as specifying commodity, and send the request of checking for described appointment commodity;
Second receives subelement, described in receiving that described client sends, checks request.
Preferably, described device also comprises:
Notification unit, for when commodity change occur at corresponding process time, prenotices client user by short message or voice mode.
Preferably, described device also comprises:
Set of time unit, is used to every commodity to arrange one and sets aside some time;
Described request receiving element, for receiving described client in the request of checking for appointment commodity of the described interior transmission of setting aside some time.
Order tracking of the invention process and device, every commodity buying for client user distribute a process time, and commodity are fed back to client the process time corresponding with it, make the client user can be when commodity arrive corresponding process time, the process of these part commodity of request remote watching.So realized simply and easily user it has been bought to remote tracing and the monitoring of commodity.
Accompanying drawing explanation
In order to be illustrated more clearly in the embodiment of the present application or technical scheme of the prior art, to the accompanying drawing of required use in embodiment or description of the Prior Art be briefly described below, apparently, the accompanying drawing the following describes is only some embodiment that record in the application, for those of ordinary skills, can also obtain according to these accompanying drawings other accompanying drawing.
Fig. 1 is the process flow diagram of order tracking embodiment 1 of the present invention;
Fig. 2 is that in the present invention, server receives the process flow diagram of checking request embodiment 1;
Fig. 3 is that in the present invention, server receives the process flow diagram of checking request embodiment 2;
Fig. 4 is the process flow diagram of order tracking embodiment 2 of the present invention;
Fig. 5 is the process flow diagram of order tracking embodiment 3 of the present invention;
Fig. 6 is the schematic diagram of order tracking means embodiment 1 of the present invention;
Fig. 7 is the schematic diagram of order tracking means embodiment 2 of the present invention;
Fig. 8 is the schematic diagram of order tracking means embodiment 3 of the present invention.
Embodiment
In order to make those skilled in the art person understand better the present invention program, below in conjunction with drawings and embodiments, the embodiment of the present invention is described in further detail.
Order tracking and the device of the embodiment of the present invention, for client user provide a kind of remote watching its buy the scheme of the process of commodity, so, neither can affect shopping online for user bring convenient, can also facilitate user to check the production run of commodity, the making flow process of supervision commodity, the doubt that the solution user of simple and effective exists aspect commercial quality.
Below order tracing process of the present invention is explained.
Referring to Fig. 1, show the process flow diagram of order tracking embodiment 1 of the present invention, described method comprises:
Step 101, receives the order that client is submitted to, and described order comprises at least one commodity.
The present invention is mainly for the commodity of buying by cyber ordering channel, for this commodity, what user worried the most is exactly whether commodity exist quality problems, and whether the health of commodity production environment is up to standard, mostly prior art is to allow user watch to processing site, but the exploitativeness of this way is poor.Provided by the invention be a kind of scheme that can make user supervise simply and easily its purchase commodity of tracking.
Order in this step is client user's purchase order that backward server submits to of doing shopping on the net, generally, in purchase order, to I haven't seen you for ages, comprise commodity, the present invention does not limit traceable commodity, and the commodity that all manufacturers allow user to check all can adopt the inventive method to carry out order tracking.As can be the commodity of the types such as electronic product, commodity, food, clothes, take below and follow the tracks of food order and be illustrated as example.
As client user has bought food A, B, C at certain shopping website, in its order of submitting to server, just comprise 3 commodity.
Step 102, for every commodity distribute a process time, and will be sent to described client the process time of described commodity and correspondence thereof.
After server receives the order under client user, the commodity that can comprise according to order, and every condition of production that commodity are current, for every commodity in this order distribute a process time, allocation result is sent to client simultaneously, make client user know the process time of the commodity of its purchase, so that user can watch in the corresponding time process of these part commodity, realize the quality monitoring to commodity.
It should be noted that, can distribute different process times for every commodity, also can distribute same process time at least two commodity of relevant property wherein.In above-mentioned example, can be commodity A and distribute T1 process time, and commodity B, C to be because that is to say at same production Space processing, camera head can gather the process of commodity B, C simultaneously, therefore can be commodity B, C, distributes identical T2 process time.Certainly, if the current condition of production difference of commodity B, C causes the two to process simultaneously, also can be the two be set different process times.The present invention does not limit this, as long as all distribute a process time for every commodity, and informs client user.
Step 103, receive that described client sends for the request of checking of specifying commodity, described in check that request is sent by described client after described appointment commodity arrive corresponding process time.
Server is after the process time of client feedback commodity and correspondence thereof, client user has just clearly known the monitoring period of every commodity of its purchase, when client user wants to watch the making flow process of a certain commodity, after can arriving in the process time of these commodity, these commodity are defined as specifying commodity, to server, send the request of checking for these appointment commodity, start and specify commodity to make the tracing and monitoring process of flow process to this.As, user wants the manufacturing process of tracing and monitoring commodity A, therefore arrive T1 after the time, client can send the request of checking of the identity information that comprises commodity A to server, and waiting for server responds.
For client, send and check that the mode of request wouldn't describe in detail herein.
Step 104, obtains the process information of the described appointment commodity of camera head shooting, and described process information is sent to described client demonstration.
Server receives can judge that this asks arrive the process time of corresponding appointment commodity after the request of checking that client sends, manufacturer has now started the process of these appointment commodity, therefore can obtain the process information that the camera head of laying in production space photographs, and this process information is sent to client, by client, be shown to user and watch.So far just realized client user's object of its purchase commodity process of tracing and monitoring simply and easily.
It should be noted that, at server, receive checking after request of client transmission, also can be according to the legitimacy of checking request under checking the process time of these appointment commodity of its record, if through judging the current process time that has really arrived these appointment commodity, obtain the process information of specifying commodity; Otherwise the not request of checking of customer in response end.
In addition, in the present invention, by camera head, take the process information obtaining and can be presented as following two kinds of concrete conditions according to the requirement of manufacturer:
(1) process information is for specifying the video information of commodity production process;
(2) process information is for specifying the pictorial information of at least one the production node in commodity production process.
If manufacturer does not wish to expose its too much know-how in process, the image of can be selectively some being produced on node (as the stage of getting the raw materials ready, preliminary working stage, process finishing stage, mounted box stage etc.) offers client user through server, that is to say, as long as the commodity that allow user know current processing are the commodity in its order, and without the processing overall process to user's displaying merchandise.Certainly, if manufacturer does not have too many requirement for process, also can be to the overall process of user's displaying merchandise processing, the present invention can not limit this.
It should be noted that, no matter be, adopt omnidistance video mode or parts of images mode to show process to client user, in the process information that camera head obtains, all should comprise O/No., like this, user just can know it, and current what watch is the process of its commodity that place an order.
As server, obtain a kind of implementation of the process information of camera head shooting, can be presented as: when commodity enter production, the producer inputs the O/No. that these commodity are corresponding (can be by manually inputting O/No., or the modes such as bar code corresponding to scanning O/No. realizes), automatically by the numbering typing of the camera head in current production space, server has also just been known when it will obtain the process information of these commodity like this, can obtain from which camera head; Or can be understood as, server has been known the process information of these commodity and by which camera head has been taken.
The process of the request of checking that in step 103 of the present invention, server reception client sends is introduced to explanation below.
Referring to Fig. 2, show server and receive the process flow diagram of checking request embodiment 1, comprising:
The process time of every commodity of server real-time monitoring, judges whether to exist the commodity that arrived process time, if existed, the state of these commodity is set to state to be viewed, for client user, selects.In above-mentioned example, after T1 process time of commodity A arrives, server is set to state to be viewed by the state of commodity A, and commodity A is offered to client user as alternative objects, and the commodity B, the C that do not arrive T2 process time are shown as and can not check state.Like this, when client user wants to watch the process of commodity A, can click commodity A, be chosen as appointment commodity, meanwhile, client can send to server by the request of checking that includes commodity A identity information.
Referring to Fig. 3, show server and receive the process flow diagram of checking request embodiment 2, comprising:
The process time of every commodity of server real-time monitoring, judge whether to exist the commodity that arrived process time, if existed, to client, send information, whether query user's end subscriber watches the process of these commodity, as " whether watching the making flow process of commodity A ", if user selects to determine, client also can send for the request of checking of specifying commodity A to server, if user selects to cancel, finish monitor procedure, server can be not to the making flow process of client user's displaying merchandise A.
Referring to Fig. 4, show the process flow diagram of order tracking embodiment 2 of the present invention, described method comprises:
Step 401,402 with step 101,102 identical, repeat no more herein.
From above introducing, after server receives the order of client submission, can be that every commodity distribute a process time according to the practical condition of commodity, and the corresponding relation of commodity and process time is sent to client user, the making flow process that makes user watch commodity at the appointed time.Yet in actual production process, may cause the process of commodity shifted to an earlier date or lag behind because of various factors, so will exert an influence to the process time of distributing before server, cause change process time, in order not affect normal monitoring and the tracking of client user to commodity, now should in time be informed to user process time after changing.
Generally, can be informed to client user process time after changing by modes such as short message or voice.It should be noted that, short message way can have two kinds of specific implementations: a kind of is to send to the account of user login services device the short message that comprises process time after changing; A kind of is that the mobile terminal of binding to user sends the short message that comprises process time after changing.
As the present invention, notify a kind of optimal way of client user, server can first judge the current server (judging that whether user is online) of whether having logined of user, if user is online, by the mode of online message, informs client user; If user's off-line, after user sends deferred information (this action for optional processing action), also can or inform user's process time after changing with voice mode to the transmitting short message by mobile terminal of user's binding.
Step 404 is similar with step 103, repeats no more herein.Difference is, in step 103, client is the request of checking sending to server after arriving the process time of server-assignment, and in step 204, client is the request of checking sending to server after arriving process time after changing.
Step 405 is identical with step 104, repeats no more herein.
Referring to Fig. 5, show the process flow diagram of order tracking embodiment 3 of the present invention, described method comprises:
Step 501,502 with step 101,102 identical, repeat no more herein.
After arriving process time, manufacturer can start the process of commodity, and client user can start process tracing process, is also the process information that camera head Real-time Obtaining is specified commodity, and after being obtained by server, Real-time Feedback, to client, is watched for user.But, when practical application, possible user cannot watch in real time the process of commodity when arrive in process time, now can be every commodity and arranges one and set aside some time (timing after arriving since process time), for example, will set aside some time and be set to 24 hours.User is as long as set aside some time and interiorly send to server the request of checking at this, server all can customer in response end, that is to say, camera head can first be kept in the process information of its shooting, to send to client user after being read by server when needed, improve the present invention program's dirigibility.
Judging whether time that client sends the request of checking surpasses sets aside some time, and the invention provides following two kinds of modes:
A kind of, in client, send and check after request, whether server judges current time apart from surpassing the process time of specifying commodity sets aside some time, if be no more than, obtained process information and returns to client; If overtime, the not request of checking of customer in response end.
A kind of, whether server judgement sets aside some time overtime, sets aside some time overtime if definite, locks the process information of commodity, no longer allows client user to watch.That is to say, after arriving process time, as long as be no more than the process that the user that sets aside some time can ask to watch commodity, once surpass the user that sets aside some time, the process that cannot ask again to watch commodity.
Step 505 is identical with step 104, repeats no more herein.
Correspondingly, the present invention also provides a kind of order tracking means (server of above mentioning), referring to Fig. 6, shows the schematic diagram of order tracking means embodiment 1, and described device comprises:
Acquiring unit 604, for obtaining the process information of the described appointment commodity of camera head shooting, and is sent to described client demonstration by described process information.
Wherein, request reception unit can be presented as following two kinds of specific implementations.
Mode one, described request receiving element comprises:
State set unit, for when arrive in described process time, described process time, corresponding commodity were set to state to be viewed, so that described client selects to specify commodity from all commodity in state to be viewed, and sent the request of checking for described appointment commodity;
First receives subelement, described in receiving that described client sends, checks request.
Mode two, described request receiving element comprises:
Transmitting element, for when arrive in described process time, sends apply for information to described client so that described client whether select by this process time corresponding commodity be defined as specifying commodity, and send the request of checking for described appointment commodity;
Second receives subelement, described in receiving that described client sends, checks request.
Referring to Fig. 7, show the schematic diagram of order tracking means embodiment 2, described device comprises:
Order reception unit 701, the order of submitting to for receiving client, described order comprises at least one commodity;
Time allocation units 702, are used to every commodity to distribute a process time, and will be sent to described client the process time of described commodity and correspondence thereof;
Notification unit 703, for when commodity change occur at corresponding process time, prenotices client user by short message or voice mode;
Request reception unit 704, for receive that described client sends for the request of checking of specifying commodity, described in check that request is sent by described client after described appointment commodity arrive corresponding process time after changing;
Acquiring unit 705, for obtaining the process information of the described appointment commodity of camera head shooting, and is sent to described client demonstration by described process information.
Referring to Fig. 8, show the schematic diagram of order tracking means embodiment 3, described device comprises:
Set of time unit 803, is used to every commodity to arrange one and sets aside some time;
Acquiring unit 805, for obtaining the process information of the described appointment commodity of camera head shooting, and is sent to described client demonstration by described process information.
The above, be only preferred embodiment of the present invention, not the present invention done to any pro forma restriction.Although the present invention discloses as above with preferred embodiment, yet not in order to limit the present invention.Any those of ordinary skill in the art, do not departing from technical solution of the present invention scope situation, all can utilize method and the technology contents of above-mentioned announcement to make many possible changes and modification to technical solution of the present invention, or be revised as the equivalent embodiment of equivalent variations.Therefore, every content that does not depart from technical solution of the present invention,, all still belongs in the scope of technical solution of the present invention protection any simple modification made for any of the above embodiments, equivalent variations and modification according to technical spirit of the present invention.
Claims (11)
1. an order tracking, is characterized in that, described method comprises:
Receive the order that client is submitted to, described order comprises at least one commodity;
For every commodity distribute a process time, and described client will be sent to the process time of described commodity and correspondence thereof;
Receive that described client sends for the request of checking of specifying commodity, described in check that request is sent by described client after described appointment commodity arrive corresponding process time;
Obtain the process information of the described appointment commodity of camera head shooting, and described process information is sent to described client demonstration.
2. method according to claim 1, is characterized in that, the request of checking for appointment commodity that the described client of described reception sends, comprising:
When arrive in described process time, described process time, corresponding commodity were set to state to be viewed, so that described client selects to specify commodity from all commodity in state to be viewed, and sent the request of checking for described appointment commodity;
Described in receiving that described client sends, check request.
3. method according to claim 1, is characterized in that, the request of checking for appointment commodity that the described client of described reception sends, comprising:
When arrive in described process time, to described client, send apply for information so that described client whether select by this process time corresponding commodity be defined as specifying commodity, and send the request of checking for described appointment commodity;
Described in receiving that described client sends, check request.
4. method according to claim 1, is characterized in that, described process information comprises:
The video information of described appointment commodity production process; Or,
At least one in described appointment commodity production process produced the pictorial information of node.
5. according to the method described in claim 1-4 any one, it is characterized in that, described method also comprises:
When commodity change occur at corresponding process time, by short message or voice mode, prenotice client user.
6. according to the method described in claim 1-4 any one, it is characterized in that, described method also comprises:
For arranging one, every commodity set aside some time,
The request of checking for appointment commodity that the described client of described reception sends, comprising:
Receive described client in the request of checking for appointment commodity of the described interior transmission of setting aside some time.
7. an order tracking means, is characterized in that, described device comprises:
Order reception unit, the order of submitting to for receiving client, described order comprises at least one commodity;
Time allocation units, are used to every commodity to distribute a process time, and will be sent to described client the process time of described commodity and correspondence thereof;
Request reception unit, for receive that described client sends for the request of checking of specifying commodity, described in check that request is sent by described client after described appointment commodity arrive corresponding process time;
Acquiring unit, for obtaining the process information of the described appointment commodity of camera head shooting, and is sent to described client demonstration by described process information.
8. device according to claim 7, is characterized in that, described request receiving element comprises:
State set unit, for when arrive in described process time, described process time, corresponding commodity were set to state to be viewed, so that described client selects to specify commodity from all commodity in state to be viewed, and sent the request of checking for described appointment commodity;
First receives subelement, described in receiving that described client sends, checks request.
9. device according to claim 7, is characterized in that, described request receiving element comprises:
Transmitting element, for when arrive in described process time, sends apply for information to described client so that described client whether select by this process time corresponding commodity be defined as specifying commodity, and send the request of checking for described appointment commodity;
Second receives subelement, described in receiving that described client sends, checks request.
10. according to the device described in claim 7-9 any one, it is characterized in that, described device also comprises:
Notification unit, for when commodity change occur at corresponding process time, prenotices client user by short message or voice mode.
11. according to the device described in claim 7-9 any one, it is characterized in that, described device also comprises:
Set of time unit, is used to every commodity to arrange one and sets aside some time;
Described request receiving element, for receiving described client in the request of checking for appointment commodity of the described interior transmission of setting aside some time.
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| CN201310295658.5A CN103514548A (en) | 2013-07-15 | 2013-07-15 | Order tracking method and device |
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| CN201310295658.5A CN103514548A (en) | 2013-07-15 | 2013-07-15 | Order tracking method and device |
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| CN103514548A true CN103514548A (en) | 2014-01-15 |
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| CN201310295658.5A Pending CN103514548A (en) | 2013-07-15 | 2013-07-15 | Order tracking method and device |
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| CN105100239A (en) * | 2015-07-17 | 2015-11-25 | 北汽福田汽车股份有限公司 | Vehicle order monitoring method and system |
| CN105989447A (en) * | 2015-03-03 | 2016-10-05 | 阿里巴巴集团控股有限公司 | Data processing system, method and platform |
| CN107820057A (en) * | 2017-11-17 | 2018-03-20 | 宋文渊 | A kind of business management method, apparatus and system |
| CN111526294A (en) * | 2020-04-30 | 2020-08-11 | 广东智源机器人科技有限公司 | Food production system, video recording and playing method, system and storage medium |
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| CN201829079U (en) * | 2010-09-03 | 2011-05-11 | 北京物资学院 | Practical teaching system of logistics information |
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| CN1332418A (en) * | 2000-06-22 | 2002-01-23 | 吴明鸿 | Virtual network factory system and its operation method |
| CN201829079U (en) * | 2010-09-03 | 2011-05-11 | 北京物资学院 | Practical teaching system of logistics information |
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| CN105989447A (en) * | 2015-03-03 | 2016-10-05 | 阿里巴巴集团控股有限公司 | Data processing system, method and platform |
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Application publication date: 20140115 |