CN102004941A - Online booking system and realization method thereof - Google Patents

Online booking system and realization method thereof Download PDF

Info

Publication number
CN102004941A
CN102004941A CN200910057867XA CN200910057867A CN102004941A CN 102004941 A CN102004941 A CN 102004941A CN 200910057867X A CN200910057867X A CN 200910057867XA CN 200910057867 A CN200910057867 A CN 200910057867A CN 102004941 A CN102004941 A CN 102004941A
Authority
CN
China
Prior art keywords
booking
side program
client
server
food
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN200910057867XA
Other languages
Chinese (zh)
Inventor
黎洋
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Shanghai Baosight Software Co Ltd
Original Assignee
Shanghai Baosight Software Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Shanghai Baosight Software Co Ltd filed Critical Shanghai Baosight Software Co Ltd
Priority to CN200910057867XA priority Critical patent/CN102004941A/en
Publication of CN102004941A publication Critical patent/CN102004941A/en
Pending legal-status Critical Current

Links

Images

Landscapes

  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The invention discloses an online booking system which comprises at least one booking server, at least one webpage server, at least one set of seat information transmitting terminal and one or more computers, wherein the booking server comprises a seat information receiving terminal, a booking server side program and a database; a booking client side program in an ActiveX control format is loaded in a webpage; and the seat information transmitting terminal transmits real-time use situation of each dining table. When the website of a catering commercial tenant is visited, the booking client side program automatically runs; the seat information receiving terminal receives the information transmitted by each seat information transmitting terminal; the booking server side program and the booking client side program carry out two-way communication, and query or update records in the database; and the database records the number of each dining table, accommodating capacity, current use condition and booking condition. The invention also discloses a realization method of the online booking system. The invention is beneficial to increasing the operating efficiency of the catering commercial tenant, and network booking can be counted conveniently.

Description

Online booking system of restaurant and its implementation
Technical field
The present invention relates to online booking system of restaurant and its implementation of a kind of food and drink trade company.
Background technology
Food and beverage sevice is that to occupy certain space (dining table) and lasting regular hour (meal time) with the consumer be feature, and traditional food and drink trade company is mainly on-the-spot consumer and serves, the booking service of phone or network also is provided simultaneously.
The phone booking is comparatively simple, appoints the telephonist to accept consumer's booking request by food and drink trade company, and record comprises information such as meal time, number, dining table, menu.But the promptness of phone booking is poor, if there are many people to subscribe the situation that obstruction will occur subscribing simultaneously.
The mode of call center is generally taked in the network booking at present, and promptly the consumer directly makes a reservation to food and drink trade company, but makes a reservation by intermediary agency (as the cuisines website).There is following shortcoming in this mode: 1, increased the intermediate link of booking, the booking formality is loaded down with trivial details, and whether can not allow the consumer in time understand booking successful; 2, the reservation status of food and drink trade company is opaque, causes easily and repeats booking and the booking failure; 3, the effective statistics network reservation status of food and drink trade company.
Summary of the invention
Technical matters to be solved by this invention provides the online booking system of restaurant of a kind of food and drink trade company.For this reason, the present invention also provides the implementation method of described online booking system of restaurant.
For solving the problems of the technologies described above, the online booking system of restaurant of the present invention comprises:
A kind of online booking system of restaurant is characterized in that, comprising:
At least one booking server is comprising seat information receiving terminal, booking server and database;
At least one web page server comprising the webpage of food and drink trade company, is loaded with the booking client-side program of ActiveX control form in the described food and drink trade company webpage;
At least one cover seat information launch terminal, transmitting each real-time dining table operating position to the seat information receiving terminal is " in the use " or " free time ";
One or more computing machine, when the website of described computer access food and drink trade company, described booking client-side program is along with the website operation automatically simultaneously of described food and drink trade company;
Described seat information receiving terminal receives the information that each seat information launch terminal transmits in real time;
Described booking server carries out two-way communication with the booking client-side program, and described booking server is inquiry or the record in the new database more in database also;
Each dining table numbering of described data-base recording, galleryful, current operating position, reservation status.
The implementation method of above-mentioned online booking system of restaurant comprises the steps:
In the 1st step, computer access food and drink merchant website loads the booking client-side program of ActiveX control form automatically in the webpage of described food and drink trade company;
The 2nd step, after the operation of booking client-side program, promptly initiatively connect the booking server on the booking server, the booking server is inquired about the current operating position and the reservation status of each dining table in database, and the current operating position of each dining table that will inquire and reservation status be transferred to the booking client-side program, and the booking client-side program shows the current operating position and the reservation status of each dining table in the ActiveX control zone of food and drink trade company webpage;
In the 3rd step, the subscriber selects or imports meal time, dining table numbering in the ActiveX control zone of food and drink trade company webpage, and the booking client-side program is given the server of making a reservation with these booking information transmission;
In the 4th step, whether will the make a reservation booking information of client-side program transmission of booking server is inquired about in database and is conflicted mutually with existing subscription information;
Existing subscription information in the booking information and date storehouse that the transmission of booking client-side program comes does not conflict, the booking server successful information of will making a reservation is transferred to this booking client-side program, this booking client-side program shows in the ActiveX control zone of food and drink trade company webpage makes a reservation successfully, and the booking server also upgrades the reservation status of each dining table to database and all operating booking client-side program;
Existing subscription information conflict in the booking information and date storehouse that the transmission of booking client-side program comes, the booking server is inquired about the current operating position and the reservation status of each dining table once more in database, and will make a reservation failure information and the current operating position and the reservation status of each dining table of inquiring once more are transferred to this booking client-side program, this booking client-side program shows booking failure and the current operating position and the reservation status of each dining table of obtaining of inquiry once more in the ActiveX control zone of food and drink trade company webpage.
The present invention for food and drink trade company provide a cover efficiently, booking system of restaurant and method efficiently, help improving the efficiency of operation of food and drink trade company, and can add up network booking information easily.
Description of drawings
Fig. 1 is the synoptic diagram of the online booking system of restaurant of the present invention;
Fig. 2 is the process flow diagram of the implementation method of the online booking system of restaurant of the present invention.
Embodiment
See also Fig. 1, the online booking system of restaurant of the present invention comprises:
At least one booking server is comprising seat information receiving terminal, booking server and database;
At least one web page server comprising the webpage of food and drink trade company, is loaded with the booking client-side program with the ActiveX control form in the described food and drink trade company webpage;
At least one cover seat information launch terminal for example can be a hand-held, is used by the managerial personnel of food and drink trade company, is used for transmitting in real time to the seat information receiving terminal the current operating position of each dining table; The current operating position of each dining table comprises two kinds at least: " in the use " and " free time ";
One or more computing machine, when the website of computer access food and drink trade company, described with the ActiveX control form be embedded in booking client-side program in the webpage along with opening of webpage load operating automatically;
Described seat information receiving terminal receives the current operating position that each seat sends each dining table of terminal transmission in real time, and real time record is to described database;
Described booking server carries out two-way communication with the booking client-side program; Described booking server is inquiry or the record in the new database more in database also;
Record each dining table numbering, the open ended maximum number of each dining table, current operating position, reservation status in the described database.Each dining table comprises two kinds at least at the reservation status of each concrete time period: " subscribing " and " free time ".When certain dining table has reservation, the ticket reserving time of this each reservation of dining table of record or time period, reservation number, reservation menu, subscriber identity, subscriber's contact method, subscriber's specific (special) requirements etc. in the database.
See also Fig. 2, the implementation method of the online booking system of restaurant of the present invention comprises the steps:
In the 1st step, the subscriber automatically loads booking client-side program with the ActiveX control form by any computer access food and drink merchant website in the food and drink trade company webpage.
The 2nd step, after the booking client-side program is opened, initiatively connect the booking server on the booking server, the booking server is inquired about the current operating position and the reservation status of each dining table in database, and the current operating position of each dining table that will inquire and reservation status be transferred to the booking client-side program, and the booking client-side program shows the current operating position and the reservation status of each dining table in the ActiveX control zone of food and drink trade company webpage.
In the 3rd step, the subscriber selects or imports meal time, dining table numbering in the ActiveX control zone of food and drink trade company webpage, and the booking client-side program is given the server of making a reservation with these booking information transmission.
In the 4th step, whether will the make a reservation booking information of client-side program transmission of booking server is inquired about in database and is conflicted mutually with existing subscription information.
Existing subscription information in the booking information and date storehouse that the transmission of booking client-side program comes does not conflict, the booking server successful information of will make a reservation is transferred to this booking client-side program, and this booking client-side program is made a reservation successfully in the regional demonstration of the ActiveX control of food and drink trade company webpage.Simultaneously, the booking server upgrades the reservation status (perhaps upgrading the reservation status of all dining tables) of this dining table in database and all booking client-side program of opening.At this moment, booking server or booking client-side program can also send the booking identifying code to subscriber's mobile phone with the SMS form; When the subscriber comes to have dinner, rely on the booking identifying code to confirm identity, help the flow that statistics network is subscribed like this.
Existing subscription information conflict in the booking information and date storehouse that the transmission of booking client-side program comes, the booking server is inquired about the current operating position and the reservation status of each dining table once more in database, and will make a reservation failure information and the current operating position and the reservation status of each dining table of inquiring once more are transferred to this booking client-side program, this booking client-side program shows booking failure and the current operating position and the reservation status of each dining table of obtaining of inquiry once more in the ActiveX control zone of food and drink trade company webpage.At this moment, the booking client-side program can also remind the client once more by the online booking of network in the ActiveX control zone of food and drink trade company webpage display reminding information.
No matter whenever, the managerial personnel of food and drink trade company by seat information launch terminal in real time when the seat information receiving terminal sends the current operating position of each dining table, after the seat information receiving terminal receives the information that hand-held seat information launch terminal sends, the current operating position of each dining table in new database and all operating booking client-side program more immediately just.
As a further improvement on the present invention, described method is in the 2nd step, and the subscriber selects in the ActiveX control zone of food and drink trade company webpage or the booking information of input also comprises following one or multinomial: the menu of having a dinner, subscriber identity information, subscriber's contact method, subscriber's special requirement etc.
Described method is in the 4th step, when a plurality of booking client devices when the booking server sends booking information (especially afoul booking information), the booking server is handled according to the sequencing that receives booking information.
Managerial personnel can set the booking server and which time period to accept the online booking of network in, and which does not accept the online booking of network the time period.
In sum, the online booking system of restaurant of the present invention and its implementation help improving the efficiency of operation of food and drink trade company, and can add up network booking information easily.

Claims (8)

1. an online booking system of restaurant is characterized in that, comprising:
At least one booking server is comprising seat information receiving terminal, booking server and database;
At least one web page server comprising the webpage of food and drink trade company, is loaded with the booking client-side program of ActiveX control form in the described food and drink trade company webpage;
At least one cover seat information launch terminal, transmitting each real-time dining table operating position to the seat information receiving terminal is " in the use " or " free time ";
One or more computing machine, when the website of described computer access food and drink trade company, described booking client-side program is along with the website operation automatically simultaneously of described food and drink trade company;
Described seat information receiving terminal receives the information that each seat information launch terminal transmits in real time;
Described booking server carries out two-way communication with the booking client-side program, and described booking server is inquiry or the record in the new database more in database also;
Each dining table numbering of described data-base recording, galleryful, current operating position, reservation status.
2. the implementation method of online booking system of restaurant as claimed in claim 1 is characterized in that, comprises the steps:
In the 1st step, computer access food and drink merchant website loads the booking client-side program of ActiveX control form automatically in the webpage of described food and drink trade company;
The 2nd step, after the operation of booking client-side program, promptly initiatively connect the booking server on the booking server, the booking server is inquired about the current operating position and the reservation status of each dining table in database, and the current operating position of each dining table that will inquire and reservation status be transferred to the booking client-side program, and the booking client-side program shows the current operating position and the reservation status of each dining table in the ActiveX control zone of food and drink trade company webpage;
In the 3rd step, the subscriber selects or imports meal time, dining table numbering in the ActiveX control zone of food and drink trade company webpage, and the booking client-side program is given the server of making a reservation with these booking information transmission;
In the 4th step, whether will the make a reservation booking information of client-side program transmission of booking server is inquired about in database and is conflicted mutually with existing subscription information;
Existing subscription information in the booking information and date storehouse that the transmission of booking client-side program comes does not conflict, the booking server successful information of will making a reservation is transferred to this booking client-side program, this booking client-side program shows in the ActiveX control zone of food and drink trade company webpage makes a reservation successfully, and the booking server also upgrades the reservation status of each dining table to database and all operating booking client-side program;
Existing subscription information conflict in the booking information and date storehouse that the transmission of booking client-side program comes, the booking server is inquired about the current operating position and the reservation status of each dining table once more in database, and will make a reservation failure information and the current operating position and the reservation status of each dining table of inquiring once more are transferred to this booking client-side program, this booking client-side program shows booking failure and the current operating position and the reservation status of each dining table of obtaining of inquiry once more in the ActiveX control zone of food and drink trade company webpage.
3. the implementation method of online booking system of restaurant according to claim 3, it is characterized in that, described method is in the 2nd step, and the subscriber selects in the ActiveX control zone of food and drink trade company webpage or the booking information of input also comprises following one or multinomial: the menu of having a dinner, identity information, contact method, special requirement.
4. the implementation method of online booking system of restaurant according to claim 2, it is characterized in that, described method is in the 4th step, and when a plurality of booking client devices sent booking information to the booking server, the booking server was handled according to the sequencing that receives.
5. the implementation method of online booking system of restaurant according to claim 2, it is characterized in that, described method is in the 4th step, the booking client-side program is when the ActiveX control zone of food and drink trade company webpage shows to make a reservation successfully, and booking server or booking client-side program send the booking identifying code with the SMS form to subscriber's mobile phone; When the subscriber comes to have dinner, rely on the booking identifying code to confirm identity.
6. the implementation method of online booking system of restaurant according to claim 2, it is characterized in that, described method is in the 4th step, the booking client-side program is when the ActiveX control of food and drink trade company webpage zone shows the booking failure, and the booking client-side program also reminds the client once more by the network online booking in the ActiveX control zone of described food and drink trade company webpage.
7. the implementation method of online booking system of restaurant according to claim 2 is characterized in that, described method also comprises, managerial personnel set the booking server and which time period to accept the online booking of network in, and which does not accept the online booking of network the time period.
8. the implementation method of online booking system of restaurant according to claim 2, it is characterized in that, described method also comprises, the managerial personnel of food and drink trade company send the current operating position of each dining table in real time to the seat information receiving terminal by seat information launch terminal, after the seat information receiving terminal receives the information that seat information launch terminal sends, the current operating position of each dining table in new database and all operating booking client-side program more.
CN200910057867XA 2009-09-03 2009-09-03 Online booking system and realization method thereof Pending CN102004941A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN200910057867XA CN102004941A (en) 2009-09-03 2009-09-03 Online booking system and realization method thereof

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN200910057867XA CN102004941A (en) 2009-09-03 2009-09-03 Online booking system and realization method thereof

Publications (1)

Publication Number Publication Date
CN102004941A true CN102004941A (en) 2011-04-06

Family

ID=43812291

Family Applications (1)

Application Number Title Priority Date Filing Date
CN200910057867XA Pending CN102004941A (en) 2009-09-03 2009-09-03 Online booking system and realization method thereof

Country Status (1)

Country Link
CN (1) CN102004941A (en)

Cited By (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102520985A (en) * 2011-11-29 2012-06-27 深圳市万兴软件有限公司 System and method for running client software
CN102737283A (en) * 2011-04-11 2012-10-17 镇江金钛软件有限公司 System for reserving table based on network platform
CN103955746A (en) * 2014-04-03 2014-07-30 上海邦助信息技术有限公司 System and method based on restaurant orders and customer management
CN108537354A (en) * 2018-04-08 2018-09-14 北京辰森世纪科技股份有限公司 Restaurant order entry method, apparatus and system
CN109816126A (en) * 2019-01-04 2019-05-28 口碑(上海)信息技术有限公司 The processing method for information of making a reservation, apparatus and system
US10311382B2 (en) 2014-08-29 2019-06-04 Kkbox Technologies Limited Online object reservation system and online object reservation method
CN111126642A (en) * 2019-12-13 2020-05-08 南京三捷科技有限公司 Convenient reservation system based on WeChat public account
TWI696984B (en) * 2017-08-23 2020-06-21 日商三菱電機股份有限公司 Usage condition management system

Cited By (11)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102737283A (en) * 2011-04-11 2012-10-17 镇江金钛软件有限公司 System for reserving table based on network platform
CN102520985A (en) * 2011-11-29 2012-06-27 深圳市万兴软件有限公司 System and method for running client software
CN102520985B (en) * 2011-11-29 2014-09-24 深圳万兴信息科技股份有限公司 System and method for running client software
CN103955746A (en) * 2014-04-03 2014-07-30 上海邦助信息技术有限公司 System and method based on restaurant orders and customer management
US10311382B2 (en) 2014-08-29 2019-06-04 Kkbox Technologies Limited Online object reservation system and online object reservation method
TWI684143B (en) * 2014-08-29 2020-02-01 科科科技股份有限公司 Online object reservation system and method
TWI696984B (en) * 2017-08-23 2020-06-21 日商三菱電機股份有限公司 Usage condition management system
CN108537354A (en) * 2018-04-08 2018-09-14 北京辰森世纪科技股份有限公司 Restaurant order entry method, apparatus and system
CN109816126A (en) * 2019-01-04 2019-05-28 口碑(上海)信息技术有限公司 The processing method for information of making a reservation, apparatus and system
CN109816126B (en) * 2019-01-04 2021-05-04 口碑(上海)信息技术有限公司 Method, device and system for processing order information
CN111126642A (en) * 2019-12-13 2020-05-08 南京三捷科技有限公司 Convenient reservation system based on WeChat public account

Similar Documents

Publication Publication Date Title
CN102004941A (en) Online booking system and realization method thereof
US8762205B2 (en) Method for delivering businesses enterprises advertising via instant messaging
KR101782430B1 (en) System and method for returning vessel of delivery food using internet
CN101176360A (en) Wireless paging system
CN103246720A (en) Mobile terminal based restaurant recommending and ordering method
CN111880887B (en) Message interaction method and device, storage medium and electronic equipment
CN102185875A (en) Synchronous information updating method and system
WO2014146559A1 (en) Information publishing method, system and terminal device of corresponding internet of things identifier
US11087341B2 (en) Method and system for entry and display of customer experience feedback with real-time automated filtering and evaluation of feedback, transmission of real-time notification to selected personnel based on feedback evaluation in a flexible messaging and workflow system, and follow-up survey consumer evaluations
KR101186108B1 (en) Information intermediation server and information intermediation service providing method
CN102610016A (en) Heterogeneous real-time queuing machine system, devices of system and remote queuing reservation method
CN104063820A (en) Distributed dish ordering method and system
CN104091204A (en) Ordering system and method based on mobile device in restaurant
CN104252645A (en) On-line booking management platform
US20180121930A1 (en) Method and System for Entry of Customer Experience Feedback with Real-Time Automated Filtering and Evaluation of Feedback, and Transmission of Real-Time Notification to Selected Personnel Based on Feedback Evaluation in a Flexible Messaging and Workflow System
US11636087B2 (en) Mobile terminal, information management device, communication device, and relay device
KR101633468B1 (en) Method for providing store automation service
KR20200129360A (en) Automated call forwarding ordering system and method using visible ARS
CN103493050A (en) Unified platform for collecting, storing, sharing geographical information and providing relevant services across network clouds
CN107301465A (en) A kind of client dining room reservation system
JP2016031565A (en) Portable terminal radio lan order system, control method of portable terminal radio lan order system, program of portable terminal radio lan order system and recording medium
EP2899675A1 (en) A method, a device, a computer program for implementing electronic service requests
KR101911389B1 (en) Method for invitation to a meal using terminals
JP5591983B1 (en) Inspection time notification system
WO2013191644A1 (en) Table reservation and management system

Legal Events

Date Code Title Description
C06 Publication
PB01 Publication
C10 Entry into substantive examination
SE01 Entry into force of request for substantive examination
C12 Rejection of a patent application after its publication
RJ01 Rejection of invention patent application after publication

Application publication date: 20110406