WO2024098165A1 - Ergonomically inclusive self-issue station - Google Patents

Ergonomically inclusive self-issue station Download PDF

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Publication number
WO2024098165A1
WO2024098165A1 PCT/CL2022/050114 CL2022050114W WO2024098165A1 WO 2024098165 A1 WO2024098165 A1 WO 2024098165A1 CL 2022050114 W CL2022050114 W CL 2022050114W WO 2024098165 A1 WO2024098165 A1 WO 2024098165A1
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WO
WIPO (PCT)
Prior art keywords
self
user
processor
station
module
Prior art date
Application number
PCT/CL2022/050114
Other languages
Spanish (es)
French (fr)
Inventor
Ana Lucia KEIM CORTEZ
Rodrigo Andrés CASTRO LAVÍN
Carlos Alfredo DE SANTIS OVIOL
Jorge Antonio RAMÍREZ MATUS
Alejandra Patricia BRAVO CASTILLO
Danitza Teresa JAKOVLJEVIC ANDRADE
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Pontificia Universidad Católica De Chile
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Application filed by Pontificia Universidad Católica De Chile filed Critical Pontificia Universidad Católica De Chile
Priority to PCT/CL2022/050114 priority Critical patent/WO2024098165A1/en
Publication of WO2024098165A1 publication Critical patent/WO2024098165A1/en

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Classifications

    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F11/00—Coin-freed apparatus for dispensing, or the like, discrete articles
    • G07F11/62—Coin-freed apparatus for dispensing, or the like, discrete articles in which the articles are stored in compartments in fixed receptacles

Definitions

  • the present description refers to the development of an ergonomically inclusive self-checkout station, useful for implementation in libraries or any similar facility.
  • the self-loan station is designed to facilitate the entire self-service process of its users, from beginning to end, while maintaining comprehensive and reliable management of the catalog of items or objects that are part of the library.
  • the self-loan station developed seeks to solve the problems previously raised, providing a user interface that favors and simplifies the entire self-service process, incorporating mechanisms for users to verify that a self-loan transaction has been completed successfully.
  • the user interface of the self-checkout station developed not only simplifies the operation of the station as a result of its versatility, adapting to any configuration of objects or items in the library, but also presents a structural design that adapts to facilitate access. of different users, presenting an ergonomically inclusive structure.
  • the self-service station of the present description comprises:
  • a reading device arranged to read an identifier of an object that is part of a catalog or set of objects.
  • the identifier of an object may be a barcode printed or attached to the object in question, or another means of identification that allows each object to be identified.
  • the at least one processor in data communication with the reading device, the at least one processor being configured to process the object identifier and to identify the object based on information from the set of objects.
  • - a screen in data communication with the at least one processor, arranged to display information about the identified object.
  • the desensitizing module may comprise a magnetic or other similar sensitizing mechanism, which allows deactivating or even activating security markers present on the objects in the catalog.
  • a verification device comprising at least one security marker reader, the verification device being arranged to verify whether the security marker of an object is in an activated or deactivated state.
  • the verification device may be in the form of a pad incorporating a reader suitable for reading or identifying the activated or deactivated state of security markers.
  • the desensitizing module of the self-service station comprises, among its main characteristics, a sliding surface arranged for the sliding of the identified object in a predetermined desensitization direction.
  • a sliding surface arranged for the sliding of the identified object in a predetermined desensitization direction.
  • the verification device of the self-service station comprises a verification surface located near the sliding surface of the desensitizing module.
  • Said verification surface is arranged so that the user positions the book or object on the verification surface, so that the at least one security marker reader of the verification device checks whether the security marker of the identified object is in an activated state or disabled.
  • the verification device emits a signal related to the state of the security marker, allowing the user to become aware of the status of the security marker and, if the sensitization signal was not effective, to take corresponding actions, for example, perform a new slide. of the object on the sliding surface of the desensitizing module.
  • the reading device of the self-loan station which may be an optical reader, such as a barcode reader or the like, also has the ability to read user identifiers, such as a card. identification.
  • user identifiers such as a card. identification.
  • a user can position his or her user identifier in front of the reading device, causing the self-service station, through its at least one processor, to identify said user among a set of users authorized to operate the station.
  • This modality not only allows verifying whether or not an identified user is enabled to operate the station, but also allows the self-loan transaction to be linked to the identified user, updating at least one database with information on the set of books or objects (library catalog) that each user has checked out, and also allows you to implement specific borrowing rules for specific users, for example, the number of objects that an identified user can check out at a time.
  • the screen of the self-loan station is a touch screen, which displays a user interface through which a user can interact with the self-loan station during the transaction.
  • the at least one processor can receive information entered by the user in real time, for example, user verification actions regarding the data displayed on the screen during a transaction, or can even receive instructions from the user.
  • self-lending such as canceling a self-lending transaction or carrying out successive self-lending transactions, without the need to re-identify the user in question.
  • the sensitizer module comprises a protective cover with an inner surface facing toward a sensitizer of the desensitizer module and with an outer surface facing toward the user.
  • the outer surface of the protective cover corresponds to the sliding surface of the desensitizing module, over which the user slides the object whose security marker is to be deactivated.
  • the protective cover is a transparent laminated glass or crystal.
  • the self-loan station proposes a simple and efficient self-service process, it allows decongesting the service counters of a library or similar facility, absorbing most or all of the loans and thus giving the collaborators the possibility of develop other tasks.
  • the self-loan station provides users with a self-loan service quickly, directly and reliably, not only streamlining loan management, but also integrating said management with existing digital solutions in a library in real time , minimizing the intervention of collaborators in matters of updating databases.
  • the self-loaning station developed allows automating loan transactions commonly implemented in libraries, providing a communication interface that is integrated into the management of copies or digital databases that the library has.
  • the developed self-service station has a software interface that connects wirelessly or through data cables. to the existing loan management platform and software, directly updating the database with self-loan transaction information.
  • the self-service station comprises an upper support body that includes a pivoting screen support connected to the screen.
  • Said pivoting support allows a user to rotate the screen at least on one axis, adapting it, for example, to the height of the user.
  • the pivoting display mount may comprise two or more axes of rotation, providing greater freedom for the user to move the display to facilitate interaction with the touch interface.
  • the pivoting display support is secured to the support body above the desensitizing module.
  • the self-service station comprises a lower support body that includes a base, wherein said base comprises at least one beveled edge.
  • the beveled edge of the base is designed to allow a wheelchair user to approach the self-service station by preventing the base from blocking the movement of the front slats of the wheelchair, that is, the beveled edge and design General dimensions of the base allow at least the front wheels of a wheelchair to be mounted on the base without difficulty.
  • the self-service station comprises a table disposed between the lower support body and the upper support body, wherein the table and the base are separated by a predetermined distance.
  • Said predetermined distance is such that it allows the user in a wheelchair to position himself between the table and the base, favoring his approach to the components of the station that require interaction with the user. Furthermore, in embodiments of the disclosure the predetermined distance separating the table from the base can be adjustable, providing even greater versatility to the self-service station.
  • the sensitizer module and the verification device are arranged on the table, preferably on the same axis, where the sensitizer module and the verification device are in data communication with the at least one processor and the screen through the upper support body. Furthermore, considering that the desensitizer module and the verification device are located on the same axis and, preferably, the screen is located on the desensitizer module, the self-service station developed favors that the screen, desensitizer and verifier are located on the same axis and with This favors interaction with the user. On the other hand, the reading device that allows capturing the identifier of the transaction object and/or the user identifier can also be located fixed to the upper support body, in the vicinity of the other components of the self-loan station.
  • the upper support body of the self-service station comprises an interior space, the interior space being arranged to house the at least one processor and electronic components of the self-service station.
  • the upper support body includes passages that allow the entry of data and power cables from the electronic components such as the screen, desensitizing module, reading device and verification device, favoring the electrical and data connection of the electronic components of the self-loan station.
  • the desensitizing module comprises lighting and photosensitive sensors, wherein the lighting is activated during the stage of the transaction in which the desensitizing module operates.
  • the illumination which may correspond to a band of LED lights arranged on or near the sensitizer module, illuminates the sliding surface of the desensitizer module, so that the photosensitive sensors receive the light from the illumination. Consequently, photosensitive sensors are capable of detecting the moment in which an object blocks the light from the module's illumination. desensitizer, detecting the presence of an object on the sliding surface.
  • the desensitizer module comprises at least two photosensitive sensors, positioned along the predetermined desensitization direction, so that the at least one processor is capable of identifying whether the desensitizer module has been operated correctly. If the object slides in the predetermined desensitization direction, the processor will receive signals from the photosensitive sensors in a predetermined order. On the other hand, if the object has slid in a direction opposite to the predetermined desensitization direction, the processor will receive signals from the photosensitive sensors in an order different from the predetermined order. In the latter case, the processor may be configured to display a message to the user to reinforce the predetermined desensitization direction, for example, by displaying an explanatory graphic on the screen.
  • the desensitizing module of the self-service station is activated at a time after the identification of the object by the at least one processor, preferably, at a time after that a user has confirmed that the object has been correctly identified through information displayed on the screen.
  • the desensitizing module has its elimination is activated, guiding the user in the operation of said desensitizing module.
  • the at least one processor of the self-service station is in communication with at least one database that stores the information of the set of objects, the at least one processor being configured to update the at least a database once a user has completed a self-checkout transaction initiated at the checkout station.
  • the at least one processor of the self-service station is configured to display on the screen, through a user interface, one or more of:
  • the user interface which preferably corresponds to a touch interface, allows a user to verify the user identification data, data of the identified object and operating instructions, interacting with the self-loan station during the self-loan transaction.
  • the operating instructions are preferably displayed on the screen, they can be complemented with light or audible indicators in the electronic components of the self-service station.
  • the verifying device detects that the security marker of said object is still in an activated state, a message may appear on the screen and/or a light indicator on the verifying device may turn on. , emitting an alert sound.
  • Fig. 1 Shows a general view of the self-loan station according to a preferred modality.
  • Fig. 2 Shows an exploded view of the sensitizer module of the self-service station of Fig. 1
  • Fig. 3 Shows an exploded detail of the desensitizer of the desensitizer module of Fig. 2.
  • Fig. 4 Shows a close-up of the sensitizer module of the self-service station in Fig. 1.
  • Fig. 5 Shows a close-up of the upper support body of the self-service station in Fig. 1.
  • Fig. 6 Shows an exploded detail of the upper support body of Fig. 5.
  • Fig. 7 Shows a partial rear view of the self-service station of Fig. 1
  • Fig. 8 Shows a preferred embodiment of the lower support body of the self-service station.
  • Fig. 9 Shows the lower support body of Fig. 8 including the pillar cover and table.
  • Fig. 10 Shows a graphical representation of the operation of the self-loan station in Fig. 1 by an ordinary user.
  • Fig. 11 Shows a graphic representation of the operation of the self-service station of Fig. 1 by a wheelchair user.
  • Fig. 1 shows a general view of the self-loan station (1) according to a preferred embodiment.
  • the self-loan station (1) of Fig. 1 comprises a reading device (2) positioned to favor its interaction with the user, for example, on a front face of an upper support body (5) of the station.
  • the self-service station (1) comprises a lower support body (3) that is connected to the upper support body (5) by means of a table (4).
  • the desensitizing module (7) and the verification device (8) are arranged on said table (4), so that the desensitizing module (7) is adjacent to the upper support body (5).
  • the screen (6) of the station is arranged on the desensitizing module (7), connected to the upper support body (7).
  • the screen (6), the sensitizer module (7) and the verification device (8) are arranged on the same imaginary axis, which facilitates access to said components by a user.
  • Fig. 2 shows an exploded view of the sensitizer module (7), and it is possible to see that in one of its preferred embodiments said module comprises a casing or housing (7a), arranged to receive the desensitizer (7b), which corresponds to the main electronic component of the module.
  • the desensitizer module may comprise a protective cover (7c), preferably in the form of a crystal or laminated glass, for example, 5-6 mm thick, and may also comprise a cover (7d), arranged to close the housing (7a) and so that the desensitizing module (7) is presented as a closed unit.
  • the desensitizer module (7) has as its functional component the desensitizer (7b), which is arranged inside the housing (7a) protected by the protective cover (7c), where said protective cover defines the sliding surface. of the sensitizer module once the desensitizer module (7) is assembled.
  • the housing (7a) can be perforated, favoring the ventilation of the sensitizer (7b).
  • Fig. 3 shows a diagram of the sensitizer (7b) in greater detail, it being possible to see that it comprises a central body that corresponds to that of the sensitizer and lateral bodies that are arranged to extend the sliding surface (D). of the desensitizing module. Furthermore, the photosensitive sensors (S) are located in said lateral bodies, allowing a predetermined order of reception of signals from said photosensitive sensors (S) to be defined that corresponds to the predetermined sliding direction which, in this example, is represented by an arrow. on the sliding surface (D). It is important to highlight that, preferably, the sliding surface (D) is given by a protective cover (7c), not shown in Fig.
  • lateral bodies which is arranged on the desensitizer (7b) and on the lateral bodies that house the photosensitive sensors (S). Furthermore, the use of lateral bodies as shown in Fig. 3 only seeks to extend the sliding surface to favor the user's operation through the implementation and use of the photosensitive sensors (S), which are arranged adjacent to the desensitizer (7b). to seek to ensure that the desensitization or deactivation action of the security marker is carried out successfully.
  • Fig. 4 shows the desensitizer module (7) assembled, arranged on the table (4).
  • a close-up of the verification device (8) is shown, which is also arranged on the table (4), and the reading device (2), showing that these components are arranged close to each other, to promote user interaction.
  • the verification device (8) comprises a verification surface (V) on the table (4), said verification surface (V) arranged for the positioning of the object and the verification of the status of your security dialer.
  • Fig. 5 and Fig. 6 show details of the upper support body (5), noting that it defines an interior space surrounded by walls (5a) and a gate (5b), for access. to said interior space.
  • the interior space of the upper support body (5) is designed to house essential components of the station, such as the processor. In addition, it may include shelves (5c) to improve the use of interior space.
  • the main components of said upper support body (5) are the pivoting screen support (5d), configured for mounting the screen and for the arrangement of data and/or power cable, and the passages (5e), where the latter allow the passage of power and data cables from the electronic components of the station, in this case, from the sensitizer module and the verification device.
  • the reading device is also connected to the interior of the upper support body (5) through a passage or perforation that allows the power and/or data cables to enter from the reading device.
  • the upper support body (5) may also comprise perforations (5f), useful to promote ventilation of the interior space and, thereby, prevent heating of the processor and other electronic components and circuits of the self-service station housed. inside the upper support body (5).
  • Fig. 7 shows a partial rear view of the self-service station, where it is possible to verify the arrangement of the pivoting screen support (5d).
  • said support can provide at least one axis of rotation, preferably a horizontal axis that allows the screen to be tilted up and down, favoring directing the screen towards the view of users of different heights.
  • pivoting screen mounts (5d) with more axes of rotation are possible, increasing the capabilities of the screen to adapt to different users of the station.
  • Fig. 8 and Fig. 9 show the lower support body (3) in two modalities.
  • Fig. 8 shows said lower support body (3) with its essential components, a base (3a) and a pillar (3b). It is possible to see that the pillar (3b) is arranged off-center in the base (3), this to facilitate access for a wheelchair through one of the sides of the lower support body (3).
  • Fig. 9 shows the same lower support body (3) of Fig. 8 but with a pillar cover (3c), arranged mainly to improve the appearance of the self-service station.
  • Said pillar cover (3c) can also provide a support function on the table (4), by presenting a cross section that increases its area towards the lower edge of said table (4), increasing the support area.
  • Fig. 9 also shows that the table (4) comprises a housing for the verification device (4a), presented as a recess specially designed to house the verification device.
  • Fig. 10 and Fig. 9 are presented as a reference to show that the self-service station (1) can be used by users of different heights, even favoring access for users in wheelchairs. so that the lower components of the station, such as the base and the pillar, do not block the passage of the wheelchair and thus allow the user to approach the station.
  • the screen (6) is inclined upward to facilitate interaction with a taller user
  • Fig. 11 the screen (6) is inclined towards below, for interaction with a shorter user or a user in a wheelchair, allowing the screen and touch interface to be within reach of the user's hands, as well as the rest of the station components that require interaction .

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Abstract

The invention relates to an ergonomically inclusive self-issue station, useful for implementation in libraries or any similar space. The self-issue station comprises a reader, a screen, a desensitising module and a verification device and is designed to facilitate the entire user self-service process while maintaining integrated and reliable management of the catalogue of copies or objects forming part of the library.

Description

ESTACIÓN DE AUTOPRÉSTAMO ERGONÓMICAMENTE INCLUSIVA ERGONOMICALLY INCLUSIVE SELF-LOAN STATION
MEMORIA DESCRIPTIVADESCRIPTIVE MEMORY
CAMPO DE APLICACIÓN SCOPE
[0001] La presente descripción se refiere al desarrollo de una estación de autopréstamo ergonómicamente inclusiva, útil para su implementación en bibliotecas o cualquier recinto similar. La estación de autopréstamo está diseñada para favorecer todo el proceso de autoatención de sus usuarios, de principio a fin, mientras se mantiene una gestión integral y confiable del catálogo de ejemplares u objetos que forman parte de la biblioteca. [0001] The present description refers to the development of an ergonomically inclusive self-checkout station, useful for implementation in libraries or any similar facility. The self-loan station is designed to facilitate the entire self-service process of its users, from beginning to end, while maintaining comprehensive and reliable management of the catalog of items or objects that are part of the library.
ANTECEDENTES BACKGROUND
[0002] En la actualidad, existen algunas soluciones de estaciones de autopréstamo para bibliotecas, como la descrita en la publicación US6369709B 1. Dicha publicación se refiere a un terminal o estación para bibliotecas que permite que un usuario ejecute una transacción de préstamo por cuenta propia, sin asistencia. La estación descrita en US6369709B1 comprende una zona para recibir objetos con un desensibilizador, un lector de códigos y un controlador, entregando instrucciones para guiar al usuario en la transacción de préstamo y proporcionando retroalimentación cuando un objeto tiene una posición incorrecta en un área de recepción de objetos. Además, la estación descrita en US6369709B1 permite el registro de objetos en circulación, almacenando datos sobre el estado de los ejemplares u objetos en un sistema de gestión de la biblioteca. [0002] Currently, there are some self-checkout station solutions for libraries, such as the one described in publication US6369709B 1. Said publication refers to a terminal or station for libraries that allows a user to execute a checkout transaction on their own. , without assistance. The station described in US6369709B1 comprises an object receiving area with a desensitizer, a code reader and a controller, delivering instructions to guide the user in the loan transaction and providing feedback when an object is in an incorrect position in a receiving area. objects. Additionally, the station described in US6369709B1 allows the registration of objects in circulation, storing data on the status of the items or objects in a library management system.
[0003] En este contexto, si bien la solución descrita en US6369709B1 permite proporcionar un servicio de autopréstamo a los usuarios de una biblioteca, incorporando los componentes necesarios para la gestión de préstamo de un objeto, desde la identificación de usuario hasta la desactivación de alarmas (desensibilización) y registro de objetos prestados, presenta diversos inconvenientes tales como los siguientes. a) Carece de una interfaz usuario especialmente diseñada para favorecer todo el proceso de autoatención ya que, no permite al usuario verificar de forma directa y con facilidad si la transacción de autopréstamo ha sido completada con éxito, ni permite comprobar en forma simple si el objeto prestado está listo para ser retirado del recinto en la misma estación de autopréstamo. b) Carece de un diseño ergonómicamente inclusivo, que se adapte a las características físicas o de movilidad de distintos usuarios, impidiendo la operación de la misma estación por distintos usuarios, independiente de su altura o de si se encuentran en una silla de ruedas. c) Dificulta la desensibilización o desactivación de objetos con marcador de seguridad, disponiendo de una zona de recepción de objetos que requiere la ubicación de los objetos en una posición específica para la correcta operación del de sensibilizador. d) Dificulta la operación general de la biblioteca, al requerir que los objetos comprendan códigos de identificación en una posición específica, respecto a un marcador de seguridad que también está dispuesto en el objeto. [0004] En consecuencia, la estación de autopréstamo desarrollada busca resolver los problemas anteriormente planteados, proporcionando una interfaz usuario que favorece y simplifica todo el proceso de autoatención, incorporando mecanismos para que los usuarios verifiquen que una transacción de autopréstamo se ha completado con éxito. Además, la interfaz usuario de la estación de autopréstamo desarrollada no solo simplifica la operación de la estación producto de su versatilidad, adaptándose a cualquier configuración de objeto o ejemplar de la biblioteca, sino que también presenta un diseño estructural que se adapta para favorecer el acceso de distintos usuarios, presentando una estructura ergonómicamente inclusiva. [0003] In this context, although the solution described in US6369709B1 allows providing a self-loan service to library users, incorporating the necessary components for the loan management of an object, from user identification to alarm deactivation (desensitization) and registration of borrowed objects, presents various drawbacks such as the following. a) It lacks a user interface specially designed to facilitate the entire self-service process since it does not allow the user to directly and easily verify whether the self-loan transaction has been completed successfully, nor does it allow the user to simply check whether the object borrowed is ready to be removed from the premises at the same self-loan station. b) It lacks an ergonomically inclusive design that adapts to the physical or mobility characteristics of different users, preventing the operation of the same station by different users, regardless of their height or whether they are in a wheelchair. c) It makes the desensitization or deactivation of objects with a security marker difficult, having an object reception area that requires the location of the objects in a specific position for the correct operation of the sensitizer. d) It hinders the general operation of the library by requiring that objects contain identification codes in a specific position, with respect to a security marker that is also provided on the object. [0004] Consequently, the self-loan station developed seeks to solve the problems previously raised, providing a user interface that favors and simplifies the entire self-service process, incorporating mechanisms for users to verify that a self-loan transaction has been completed successfully. Furthermore, the user interface of the self-checkout station developed not only simplifies the operation of the station as a result of its versatility, adapting to any configuration of objects or items in the library, but also presents a structural design that adapts to facilitate access. of different users, presenting an ergonomically inclusive structure.
DESCRIPCIÓN DETALLADA DETAILED DESCRIPTION
[0005] En sus aspectos generales, la estación de autopréstamo de la presente descripción comprende: [0005] In its general aspects, the self-service station of the present description comprises:
- un dispositivo lector, dispuesto para leer un identificador de un objeto que forma parte de un catálogo o conjunto de objetos. El identificador de un objeto puede ser un código de barras impreso o unido al objeto en cuestión, u otro medio de identificación que permita identificar cada objeto. - a reading device, arranged to read an identifier of an object that is part of a catalog or set of objects. The identifier of an object may be a barcode printed or attached to the object in question, or another means of identification that allows each object to be identified.
- al menos un procesador en comunicación de datos con el dispositivo lector, el al menos un procesador estando configurado para procesar el identificador del objeto y para identificar el objeto a partir de información del conjunto de objetos. - at least one processor in data communication with the reading device, the at least one processor being configured to process the object identifier and to identify the object based on information from the set of objects.
- una pantalla en comunicación de datos con el al menos un procesador, dispuesta para desplegar información del objeto identificado. - a screen in data communication with the at least one processor, arranged to display information about the identified object.
- un módulo desensibilizador, dispuesto para desactivar un marcador de seguridad dispuesto en el objeto identificado. El módulo desensibilizador puede comprender un mecanismo de de sensibilización magnético u otro similar, que permita desactivar o incluso activar marcadores de seguridad presentes en los objetos del catálogo. - a desensitizing module, arranged to deactivate a security marker arranged on the identified object. The desensitizing module may comprise a magnetic or other similar sensitizing mechanism, which allows deactivating or even activating security markers present on the objects in the catalog.
- un dispositivo verificador que comprende al menos un lector de marcador de seguridad, el dispositivo verificador estando dispuesto para comprobar si el marcador de seguridad de un objeto está en estado activado o desactivado. El dispositivo verificador puede presentarse en la forma de una almohadilla o pad que incorpora un lector adecuado para leer o identificar el estado activado o desactivado de marcadores de seguridad. - a verification device comprising at least one security marker reader, the verification device being arranged to verify whether the security marker of an object is in an activated or deactivated state. The verification device may be in the form of a pad incorporating a reader suitable for reading or identifying the activated or deactivated state of security markers.
[0006] El módulo desensibilizador de la estación de autopréstamo comprende, entre sus características principales, una superficie de deslizamiento dispuesta para el deslizamiento del objeto identificado en una dirección de desensibilización predeterminada. De este modo, al operar el módulo desensibilizador deslizando un libro u objeto previamente identificado sobre la superficie de deslizamiento, dicho deslizamiento siendo ejecutado en la dirección de desensibilización predeterminada, el usuario provoca la desactivación del marcador de seguridad del objeto identificado. [0006] The desensitizing module of the self-service station comprises, among its main characteristics, a sliding surface arranged for the sliding of the identified object in a predetermined desensitization direction. In this way, by operating the desensitizing module by sliding a previously identified book or object on the sliding surface, said sliding being executed in the predetermined desensitization direction, the user causes the deactivation of the security marker of the identified object.
[0007] Por otra parte, el dispositivo verificador de la estación de autopréstamo comprende una superficie de verificación ubicada en la cercanía de la superficie de deslizamiento del módulo desensibilizador. Dicha superficie de verificación está dispuesta para que el usuario posicione el libro u objeto sobre la superficie de verificación, de manera que el al menos un lector de marcador de seguridad del dispositivo verificador comprueba si el marcador de seguridad del objeto identificado está en estado activado o desactivado. Además, el dispositivo verificador emite una señal relativa al estado del marcador de seguridad, permitiendo que el usuario tome conocimiento del estado del marcador de seguridad y, si la de sensibilización no fue efectiva, pueda tomar acciones correspondientes, por ejemplo, realizar un nuevo deslizamiento del objeto sobre la superficie de deslizamiento del módulo desensibilizador. [0008] De acuerdo con modalidades de la divulgación, el dispositivo lector de la estación de autopréstamo, que puede ser un lector óptico, como un lector de códigos de barra o similar, también tiene la capacidad para leer identificadores de usuario, como una tarjeta de identificación. De esta manera, un usuario puede posicionar su identificador de usuario frente al dispositivo lector, provocando que la estación de autopréstamo, a través de su al menos un procesador, identifique a dicho usuario entre un conjunto de usuarios autorizados para operar la estación. Esta modalidad no solo permite verificar si un usuario identificado está o no habilitado para operar la estación, sin que también permite que la transacción de autopréstamo se enlace al usuario identificado, actualizando al menos una base de datos con información del conjunto de libros u objetos (catálogo de la biblioteca) que cada usuario ha retirado, y también permite implementar reglas de préstamo específicas para usuarios determinados, por ejemplo, la cantidad de objetos que un usuario identificado puede retirar a la vez. [0007] On the other hand, the verification device of the self-service station comprises a verification surface located near the sliding surface of the desensitizing module. Said verification surface is arranged so that the user positions the book or object on the verification surface, so that the at least one security marker reader of the verification device checks whether the security marker of the identified object is in an activated state or disabled. Furthermore, the verification device emits a signal related to the state of the security marker, allowing the user to become aware of the status of the security marker and, if the sensitization signal was not effective, to take corresponding actions, for example, perform a new slide. of the object on the sliding surface of the desensitizing module. [0008] According to embodiments of the disclosure, the reading device of the self-loan station, which may be an optical reader, such as a barcode reader or the like, also has the ability to read user identifiers, such as a card. identification. In this way, a user can position his or her user identifier in front of the reading device, causing the self-service station, through its at least one processor, to identify said user among a set of users authorized to operate the station. This modality not only allows verifying whether or not an identified user is enabled to operate the station, but also allows the self-loan transaction to be linked to the identified user, updating at least one database with information on the set of books or objects ( library catalog) that each user has checked out, and also allows you to implement specific borrowing rules for specific users, for example, the number of objects that an identified user can check out at a time.
[0009] De acuerdo con modalidades de la divulgación, la pantalla de la estación de autopréstamo es una pantalla táctil, que despliega una interfaz usuario mediante la cual un usuario puede interactuar con la estación de autopréstamo durante la transacción. Por ejemplo, mediante la interfaz usuario, el al menos un procesador puede recibir información ingresada por el usuario en tiempo real, por ejemplo, acciones de verificación del usuario respecto a los datos desplegados en la pantalla durante una transacción, o incluso puede recibir instrucciones del usuario respecto al autopréstamo, como la cancelación de una transacción de autopréstamo o realizar transacciones de autopréstamo sucesivas, sin necesidad de volver a identificar al usuario en cuestión. [0009] According to embodiments of the disclosure, the screen of the self-loan station is a touch screen, which displays a user interface through which a user can interact with the self-loan station during the transaction. For example, through the user interface, the at least one processor can receive information entered by the user in real time, for example, user verification actions regarding the data displayed on the screen during a transaction, or can even receive instructions from the user. user regarding self-lending, such as canceling a self-lending transaction or carrying out successive self-lending transactions, without the need to re-identify the user in question.
[0010] De acuerdo con modalidades de la divulgación, el módulo de sensibilizador comprende una cubierta protectora con una superficie interior que se enfrenta hacia un de sensibilizador del módulo desensibilizador y con una superficie exterior que se enfrenta hacia el usuario. La superficie exterior de la cubierta protectora corresponde a la superficie de deslizamiento que posee el módulo desensibilizador, sobre la cual el usuario desliza el objeto cuyo marcador de seguridad se desea desactivar. Preferentemente, la cubierta protectora es un vidrio o cristal laminado transparente. [0010] According to embodiments of the disclosure, the sensitizer module comprises a protective cover with an inner surface facing toward a sensitizer of the desensitizer module and with an outer surface facing toward the user. The outer surface of the protective cover corresponds to the sliding surface of the desensitizing module, over which the user slides the object whose security marker is to be deactivated. Preferably, the protective cover is a transparent laminated glass or crystal.
[0011] Gracias a que la estación de autopréstamos propone un proceso de autoatención simple y eficiente, permite descongestionar los mesones de atención de una biblioteca o recinto similar, absorbiendo gran parte o la totalidad de los préstamos y así dando la posibilidad a los colaboradores de desarrollar otras tareas. [0011] Thanks to the fact that the self-loan station proposes a simple and efficient self-service process, it allows decongesting the service counters of a library or similar facility, absorbing most or all of the loans and thus giving the collaborators the possibility of develop other tasks.
[0012] Además, la estación de autopréstamo entrega a los usuarios un servicio de autopréstamo de forma rápida, directa y confiable, no solo agilizando la gestión de préstamos, sino que también integrando dicha gestión con las soluciones digitales existentes en una biblioteca en tiempo real, minimizando la intervención de los colaboradores en materias de actualización de bases de datos. [0012] In addition, the self-loan station provides users with a self-loan service quickly, directly and reliably, not only streamlining loan management, but also integrating said management with existing digital solutions in a library in real time , minimizing the intervention of collaborators in matters of updating databases.
[0013] En efecto, la estación de autopréstamo desarrollada permite automatizar transacciones de préstamo comúnmente implementadas en bibliotecas, proporcionando una interfaz de comunicación que se integra a la gestión de ejemplares o bases de datos digitales que posee la biblioteca. A modo de ejemplo, existen plataformas y software comercial que permite la gestión de transacciones de préstamos de objetos en un catálogo de una biblioteca. Dichas plataformas y software usualmente son operados por los colaboradores de una biblioteca, quienes utilizan distintos periféricos, como lectores ópticos y desensibilizadores, para identificar a un usuario, identificar el objeto de préstamo y actualizar una base de datos con información de la transacción, entregando al usuario un objeto listo para ser retirado de la biblioteca (con marcador de seguridad desactivado). En este caso, la estación de autopréstamo desarrollada posee una interfaz de software que se conecta inalámbricamente o mediante cables de datos a la plataforma y software de gestión de préstamos existentes, actualizando directamente la base de datos con información de la transacción de autopréstamo. [0013] Indeed, the self-loaning station developed allows automating loan transactions commonly implemented in libraries, providing a communication interface that is integrated into the management of copies or digital databases that the library has. As an example, there are commercial platforms and software that allow the management of loan transactions of objects in a library catalog. These platforms and software are usually operated by library collaborators, who use different peripherals, such as optical readers and desensitizers, to identify a user, identify the loan object and update a database with transaction information, delivering to the user an object ready to be checked out of the library (with security flag disabled). In this case, the developed self-service station has a software interface that connects wirelessly or through data cables. to the existing loan management platform and software, directly updating the database with self-loan transaction information.
[0014] De acuerdo con una modalidad alternativa, la estación de autopréstamo comprende un cuerpo de soporte superior que incluye un soporte de pantalla pivotante conectado a la pantalla. Dicho soporte pivotante permite que un usuario rote la pantalla al menos sobre un eje, adaptando la misma, por ejemplo, a la altura del usuario. Alternativamente, el soporte de pantalla pivotante puede comprender dos o más ejes de rotación, entregando mayor libertad para que el usuario mueva la pantalla para facilitar su interacción con la interfaz táctil. Preferentemente, el soporte de pantalla pivotante se fija al cuerpo de soporte por sobre el módulo desensibilizador. [0014] According to an alternative embodiment, the self-service station comprises an upper support body that includes a pivoting screen support connected to the screen. Said pivoting support allows a user to rotate the screen at least on one axis, adapting it, for example, to the height of the user. Alternatively, the pivoting display mount may comprise two or more axes of rotation, providing greater freedom for the user to move the display to facilitate interaction with the touch interface. Preferably, the pivoting display support is secured to the support body above the desensitizing module.
[0015] Además, la estación de autopréstamo comprende un cuerpo de soporte inferior que incluye una base, en donde dicha base comprende al menos un borde biselado. El borde biselado de la base está diseñado para favorecer que un usuario en silla de ruedas pueda acercarse a la estación de autopréstamo evitando que la base bloquee el movimiento de las redas frontales de la silla de ruedas, es decir, el borde biselado y el diseño general de la base permiten que al menos las ruedas frontales de una silla de ruedas se monten sobre la base sin dificultad. Además, la estación de autopréstamo comprende una mesa dispuesta entre el cuerpo de soporte inferior y el cuerpo de soporte superior, en donde la mesa y la base están separadas por una distancia predeterminada. Dicha distancia predeterminada es tal que permite al usuario en silla de ruedas posicionarse entre la mesa y la base, favoreciendo su acercamiento a los componentes de la estación que requieren interacción con el usuario. Además, en modalidades de la divulgación la distancia predeterminada que separa la mesa de la base puede ser ajustable, entregando aún mayor versatilidad a la estación de autopréstamo. [0015] Furthermore, the self-service station comprises a lower support body that includes a base, wherein said base comprises at least one beveled edge. The beveled edge of the base is designed to allow a wheelchair user to approach the self-service station by preventing the base from blocking the movement of the front slats of the wheelchair, that is, the beveled edge and design General dimensions of the base allow at least the front wheels of a wheelchair to be mounted on the base without difficulty. Furthermore, the self-service station comprises a table disposed between the lower support body and the upper support body, wherein the table and the base are separated by a predetermined distance. Said predetermined distance is such that it allows the user in a wheelchair to position himself between the table and the base, favoring his approach to the components of the station that require interaction with the user. Furthermore, in embodiments of the disclosure the predetermined distance separating the table from the base can be adjustable, providing even greater versatility to the self-service station.
[0016] Por otra parte, el módulo de sensibilizador y el dispositivo verificador están dispuestos sobre la mesa, preferentemente sobre un mismo eje, en donde el módulo de sensibilizador y el dispositivo verificador están en comunicación de datos con el al menos un procesador y la pantalla a través del cuerpo de soporte superior. Además, considerando que el módulo desensibilizador y el dispositivo verificador se encuentran sobre un mismo eje y, preferentemente, la pantalla se ubica sobre el módulo desensibilizador, la estación de autopréstamo desarrollada favorece que pantalla, desensibilizador y verificador se ubiquen sobre un mismo eje y con ello, favorezcan la interacción con el usuario. Por otra parte, el dispositivo lector que permite capturar el identificador del objeto de la transacción y/o el identificador de usuario, también puede ubicarse fijo al cuerpo de soporte superior, en la cercanía de los otros componentes de la estación de autopréstamo. [0016] On the other hand, the sensitizer module and the verification device are arranged on the table, preferably on the same axis, where the sensitizer module and the verification device are in data communication with the at least one processor and the screen through the upper support body. Furthermore, considering that the desensitizer module and the verification device are located on the same axis and, preferably, the screen is located on the desensitizer module, the self-service station developed favors that the screen, desensitizer and verifier are located on the same axis and with This favors interaction with the user. On the other hand, the reading device that allows capturing the identifier of the transaction object and/or the user identifier can also be located fixed to the upper support body, in the vicinity of the other components of the self-loan station.
[0017] De acuerdo con una modalidad alternativa, el cuerpo de soporte superior de la estación de autopréstamo comprende un espacio interior, el espacio interior estando dispuesto para alojar el al menos un procesador y componentes electrónicos de la estación de autopréstamo. En efecto, el cuerpo de soporte superior comprende pasajes que permiten el ingreso de cables de datos y de energía desde los componentes electrónicos como pantalla, módulo desensibilizador, dispositivo lector y dispositivo verificador, favoreciendo la conexión eléctrica y de datos de los componentes electrónicos de la estación de autopréstamo. [0017] According to an alternative embodiment, the upper support body of the self-service station comprises an interior space, the interior space being arranged to house the at least one processor and electronic components of the self-service station. Indeed, the upper support body includes passages that allow the entry of data and power cables from the electronic components such as the screen, desensitizing module, reading device and verification device, favoring the electrical and data connection of the electronic components of the self-loan station.
[0018] De acuerdo con una modalidad alternativa, el módulo desensibilizador comprende iluminación y sensores fotosensibles, en donde la iluminación se activa durante la etapa de la transacción en la que corresponde operar el módulo desensibilizador. En este caso la iluminación, que puede corresponder a una banda de luces LED dispuesta en el módulo de sensibilizador o en su cercanía, ilumina la superficie de deslizamiento del módulo desensibilizador, de modo que los sensores fotosensibles reciben la luz proveniente de la iluminación. En consecuencia, los sensores fotosensibles son capaces de detectar el momento en el que un objeto bloquea la luz de la iluminación del módulo desensibilizador, detectando la presencia de un objeto en la superficie de deslizamiento. Preferentemente, el módulo desensibilizador comprende al menos dos sensores fotosensibles, posicionados sobre la dirección de desensibilización de predeterminada, de manera que el al menos un procesador es capaz de identificar si el módulo desensibilizador se ha operado correctamente. Si el objeto se desliza en la dirección de desensibilización predeterminada, el procesador recibirá señales desde los sensores fotosensibles en un orden predeterminado. En cambio, si el objeto se ha deslizado en una dirección contraria a la dirección de desensibilización predeterminada, el procesador recibirá señales desde los sensores fotosensibles en un orden diferente al orden predeterminado. En este último caso, el procesador puede estar configurado para desplegar un mensaje al usuario para reforzar la dirección de desensibilización predeterminada, por ejemplo, mostrando una gráfica explicativa en la pantalla. [0018] According to an alternative embodiment, the desensitizing module comprises lighting and photosensitive sensors, wherein the lighting is activated during the stage of the transaction in which the desensitizing module operates. In this case the illumination, which may correspond to a band of LED lights arranged on or near the sensitizer module, illuminates the sliding surface of the desensitizer module, so that the photosensitive sensors receive the light from the illumination. Consequently, photosensitive sensors are capable of detecting the moment in which an object blocks the light from the module's illumination. desensitizer, detecting the presence of an object on the sliding surface. Preferably, the desensitizer module comprises at least two photosensitive sensors, positioned along the predetermined desensitization direction, so that the at least one processor is capable of identifying whether the desensitizer module has been operated correctly. If the object slides in the predetermined desensitization direction, the processor will receive signals from the photosensitive sensors in a predetermined order. On the other hand, if the object has slid in a direction opposite to the predetermined desensitization direction, the processor will receive signals from the photosensitive sensors in an order different from the predetermined order. In the latter case, the processor may be configured to display a message to the user to reinforce the predetermined desensitization direction, for example, by displaying an explanatory graphic on the screen.
[0019] Como se ha señalado anteriormente, de acuerdo con una modalidad alternativa, el módulo desensibilizador de la estación de autopréstamo se activa en un instante posterior a la identificación del objeto por parte del al menos un procesador, preferentemente, en un instante posterior a que un usuario ha confirmado que el objeto ha sido correctamente identificado mediante información desplegada en la pantalla. Preferentemente, con la activación del módulo desensibilizador se prende su eliminación, guiando al usuario en la operación de dicho módulo desensibilizador. [0019] As noted above, according to an alternative embodiment, the desensitizing module of the self-service station is activated at a time after the identification of the object by the at least one processor, preferably, at a time after that a user has confirmed that the object has been correctly identified through information displayed on the screen. Preferably, with the activation of the desensitizing module its elimination is activated, guiding the user in the operation of said desensitizing module.
[0020] De acuerdo con una modalidad alternativa, el al menos un procesador de la estación de autopréstamo está en comunicación con al menos una base de datos que almacena la información del conjunto de objetos, el amenos un procesador estando configurado para actualizar la al menos una base de datos una vez que un usuario ha completado una transacción de autopréstamo iniciada en la estación de autopréstamo. [0020] According to an alternative embodiment, the at least one processor of the self-service station is in communication with at least one database that stores the information of the set of objects, the at least one processor being configured to update the at least a database once a user has completed a self-checkout transaction initiated at the checkout station.
[0021] De acuerdo con una modalidad alternativa, el al menos un procesador de la estación de autopréstamo está configurado para desplegar en la pantalla, mediante una interfaz usuario, uno o más de: [0021] According to an alternative embodiment, the at least one processor of the self-service station is configured to display on the screen, through a user interface, one or more of:
- datos de identificación de usuario, obtenidos mediante el dispositivo lector a partir de un identificador de usuario o mediante el al menos un procesador, a partir de una coincidencia entre el identificador de usuario e información de usuarios; - user identification data, obtained by the reading device from a user identifier or by at least one processor, from a match between the user identifier and user information;
- datos del objeto identificado, obtenidos mediante el dispositivo lector a partir del identificador del objeto o mediante el al menos un procesador, a partir de una coincidencia entre el identificador del objeto y la información del conjunto de objetos; e - data of the identified object, obtained by the reading device from the object identifier or by at least one processor, from a match between the object identifier and the information of the set of objects; and
- instrucciones de operación de la estación de autopréstamo, incluyendo indicaciones visuales, luminosas y /o auditivas respecto de una transacción de autopréstamo. - operating instructions for the self-loan station, including visual, luminous and/or auditory indications regarding a self-loan transaction.
[0022] La interfaz usuario, que preferentemente corresponde a una interfaz táctil, permite que un usuario verifique los datos de identificación de usuario, datos del objeto identificado e instrucciones de operación, interactuando con la estación de autopréstamo durante la transacción de autopréstamo. Además, si bien las instrucciones de operación preferentemente se despliegan en la pantalla, pueden complementarse con indicadores luminosos o auditivos en los mismos componentes electrónicos de la estación de autopréstamo. A modo de ejemplo, si al terminar la etapa de de sensibilización del objeto el dispositivo verificador detecta que el marcador de seguridad de dicho objeto sigue en estado activado, un mensaje puede aparecer en la pantalla y /o un indicador luminoso del dispositivo verificar puede encenderse, emitiendo un sonido de alerta. BREVE DESCRIPCIÓN DE LAS FIGURAS [0022] The user interface, which preferably corresponds to a touch interface, allows a user to verify the user identification data, data of the identified object and operating instructions, interacting with the self-loan station during the self-loan transaction. Furthermore, although the operating instructions are preferably displayed on the screen, they can be complemented with light or audible indicators in the electronic components of the self-service station. As an example, if at the end of the object sensitization stage the verifying device detects that the security marker of said object is still in an activated state, a message may appear on the screen and/or a light indicator on the verifying device may turn on. , emitting an alert sound. BRIEF DESCRIPTION OF THE FIGURES
[0023] Como parte de la presente divulgación se presentan las siguientes figuras representativas de la misma, las que enseñan modalidades preferentes de la estación de autopréstamo y, por lo tanto, no deben considerarse como limitantes a la definición de la materia reivindicada. [0023] As part of this disclosure, the following representative figures are presented, which show preferred modalities of the self-loan station and, therefore, should not be considered as limiting the definition of the claimed subject matter.
Fig. 1 : Muestra una vista general de la estación de autopréstamo de acuerdo con una modalidad preferente. Fig. 1: Shows a general view of the self-loan station according to a preferred modality.
Fig. 2: Muestra una vista en despiece del módulo de sensibilizador de la estación de autopréstamo de la Fig. 1 Fig. 2: Shows an exploded view of the sensitizer module of the self-service station of Fig. 1
Fig. 3: Muestra un detalle en despiece del desensibilizador del módulo desensibilizador de la Fig. 2. Fig. 3: Shows an exploded detail of the desensitizer of the desensitizer module of Fig. 2.
Fig. 4: Muestra un acercamiento al módulo de sensibilizador de la estación de autopréstamo de la Fig. 1. Fig. 4: Shows a close-up of the sensitizer module of the self-service station in Fig. 1.
Fig. 5: Muestra un acercamiento al cuerpo de soporte superior de la estación de autopréstamo de la Fig. 1. Fig. 5: Shows a close-up of the upper support body of the self-service station in Fig. 1.
Fig. 6: Muestra un detalle en despiece del cuerpo de soporte superior de la Fig. 5. Fig. 6: Shows an exploded detail of the upper support body of Fig. 5.
Fig. 7: Muestra una vista posterior parcial de la estación de autopréstamo de la Fig. 1Fig. 7: Shows a partial rear view of the self-service station of Fig. 1
Fig. 8: Muestra una modalidad preferente del cuerpo de soporte inferior de la estación de autopréstamo. Fig. 8: Shows a preferred embodiment of the lower support body of the self-service station.
Fig. 9: Muestra el cuerpo de soporte inferior de la Fig. 8 incluyendo la cubierta del pilar y la mesa. Fig. 9: Shows the lower support body of Fig. 8 including the pillar cover and table.
Fig. 10: Muestra una representación gráfica de la operación de la estación de autopréstamo de la Fig. 1 por parte de un usuario de a pie. Fig. 10: Shows a graphical representation of the operation of the self-loan station in Fig. 1 by an ordinary user.
Fig. 11: Muestra una representación gráfica de la operación de la estación de autopréstamo de la Fig. 1 por parte de un usuario en silla de ruedas. Fig. 11: Shows a graphic representation of the operation of the self-service station of Fig. 1 by a wheelchair user.
DESCRIPCIÓN DE LAS MODALIDADES PREFERENTES DESCRIPTION OF THE PREFERRED MODALITIES
[0024] En la Fig. 1 muestra una vista general de la estación de autopréstamo (1) de acuerdo con una modalidad preferente. La estación de autopréstamo (1) de la Fig. 1 comprende un dispositivo lector (2) posicionado de manera de favorecer su interacción con el usuario, por ejemplo, en una cara frontal de un cuerpo de soporte superior (5) de la estación. Además, la estación de autopréstamo (1) comprende un cuerpo de soporte inferior (3) que se conecta al cuerpo de soporte superior (5) mediante una mesa (4). Sobre dicha mesa (4) se dispone el módulo desensibilizador (7) y el dispositivo verificador (8), de manera que el módulo desensibilizador (7) está adyacente al cuerpo de soporte superior (5). Finalmente, la pantalla (6) de la estación se dispone sobre el módulo desensibilizador (7), conectada al cuerpo de soporte superior (7). En la Fig. 1 puede apreciarse que la pantalla (6), el módulo de sensibilizador (7) y el dispositivo verificador (8) se disponen sobre un mismo eje imaginario, lo que facilita el acceso a dichos componentes por parte de un usuario. [0024] Fig. 1 shows a general view of the self-loan station (1) according to a preferred embodiment. The self-loan station (1) of Fig. 1 comprises a reading device (2) positioned to favor its interaction with the user, for example, on a front face of an upper support body (5) of the station. Furthermore, the self-service station (1) comprises a lower support body (3) that is connected to the upper support body (5) by means of a table (4). The desensitizing module (7) and the verification device (8) are arranged on said table (4), so that the desensitizing module (7) is adjacent to the upper support body (5). Finally, the screen (6) of the station is arranged on the desensitizing module (7), connected to the upper support body (7). In Fig. 1 it can be seen that the screen (6), the sensitizer module (7) and the verification device (8) are arranged on the same imaginary axis, which facilitates access to said components by a user.
[0025] La Fig. 2 muestra un despiece del módulo de sensibilizador (7), siendo posible apreciar que en una de sus modalidades preferentes dicho módulo comprende una carcasa o alojamiento (7a), dispuesto para recibir al desensibilizador (7b), que corresponde al componente electrónico principal del módulo. Además, el módulo desensibilizador puede comprender una cubierta protectora (7c), preferentemente en la forma de un cristal o vidrio laminado, por ejemplo, de 5-6 mm de espesor, y también puede comprender una tapa (7d), dispuesta para cerrar el alojamiento (7a) y para que el módulo desensibilizador (7) se presente como una unidad cerrada. En este este caso, el módulo desensibilizador (7) tiene como componente funcional al desensibilizador (7b), el que se dispone dentro del alojamiento (7a) protegido por la cubierta protectora (7c), en donde dicha cubierta protectora define la superficie de deslizamiento del módulo de sensibilizador una vez ensamblado el módulo desensibilizador (7). La construcción del módulo de sensibilizador (7) como un ensamble, que incorpora una tapa (7d) para el acceso a los componentes, no solo permite que este componente electrónico sea ensamblado in situ, sino que también favorece operaciones de mantenimiento y /o reemplazo de componentes de la estación de auto préstamo. Si bien no se muestra en la figura, el alojamiento (7a) puede ser perforado, favoreciendo la ventilación del de sensibilizador (7b). [0025] Fig. 2 shows an exploded view of the sensitizer module (7), and it is possible to see that in one of its preferred embodiments said module comprises a casing or housing (7a), arranged to receive the desensitizer (7b), which corresponds to the main electronic component of the module. Furthermore, the desensitizer module may comprise a protective cover (7c), preferably in the form of a crystal or laminated glass, for example, 5-6 mm thick, and may also comprise a cover (7d), arranged to close the housing (7a) and so that the desensitizing module (7) is presented as a closed unit. In this case, the desensitizer module (7) has as its functional component the desensitizer (7b), which is arranged inside the housing (7a) protected by the protective cover (7c), where said protective cover defines the sliding surface. of the sensitizer module once the desensitizer module (7) is assembled. The construction of the sensitizer module (7) as an assembly, which incorporates a cover (7d) for access to the components, not only allows this electronic component to be assembled in situ, but also favors maintenance and/or replacement operations. of components of the self-loan station. Although not shown in the figure, the housing (7a) can be perforated, favoring the ventilation of the sensitizer (7b).
[0026] En la Fig. 3 se muestra un esquema del de sensibilizador (7b) con mayor detalle, siendo posible apreciar que comprende un cuerpo central que corresponde al de sensibilizador y cuerpos laterales que se disponen para extender la superficie de deslizamiento (D) del módulo desensibilizador. Además, en dichos cuerpos laterales se ubican los sensores fotosensibles (S), permitiendo definir un orden predeterminado de recepción de señales desde dichos sensores fotosensibles (S) que corresponde a la dirección de deslizamiento predeterminada que, en este ejemplo, se representa mediante una flecha en la superficie de deslizamiento (D). Es importante destacar que, preferentemente, la superficie de deslizamiento (D) está dada por una cubierta protectora (7c), no mostrada en la Fig. 3, que se dispone sobre el desensibilizador (7b) y sobre los cuerpos laterales que alojan a los sensores fotosensibles (S). Además, el uso de cuerpos laterales como se muestra en la Fig. 3 solo busca extender la superficie de deslizamiento para favorecer la operación del usuario mediante la implementación y uso de los sensores fotosensibles (S), que se disponen adyacentes al desensibilizador (7b) para buscar asegurar que la acción de desensibilización o desactivación del marcador de seguridad sea realizada con éxito. [0026] Fig. 3 shows a diagram of the sensitizer (7b) in greater detail, it being possible to see that it comprises a central body that corresponds to that of the sensitizer and lateral bodies that are arranged to extend the sliding surface (D). of the desensitizing module. Furthermore, the photosensitive sensors (S) are located in said lateral bodies, allowing a predetermined order of reception of signals from said photosensitive sensors (S) to be defined that corresponds to the predetermined sliding direction which, in this example, is represented by an arrow. on the sliding surface (D). It is important to highlight that, preferably, the sliding surface (D) is given by a protective cover (7c), not shown in Fig. 3, which is arranged on the desensitizer (7b) and on the lateral bodies that house the photosensitive sensors (S). Furthermore, the use of lateral bodies as shown in Fig. 3 only seeks to extend the sliding surface to favor the user's operation through the implementation and use of the photosensitive sensors (S), which are arranged adjacent to the desensitizer (7b). to seek to ensure that the desensitization or deactivation action of the security marker is carried out successfully.
[0027] La Fig. 4 muestra al módulo desensibilizador (7) ensamblado, dispuesto sobre la mesa (4). Además, se muestra un acercamiento del dispositivo verificador (8), que también se dispone sobre la mesa (4), y del dispositivo lector (2), enseñando que estos componentes se disponen cerca unos de otros, para favorecer la interacción del usuario. Además, en la Fig. 4 se puede apreciar la ubicación preferente de la iluminación (7e), que se dispone en un borde superior de la superficie de deslizamiento (D) de modo que la luz desde dicha iluminación (7e) sea fácilmente captada por los sensores fotosensibles (S), no mostrados en esta figura, los que se disponen en el borde inferior de la superficie de deslizamiento (D) (ver Fig. 3). Finalmente, en la Fig. 4 también es posible apreciar que el dispositivo verificador (8) comprende una superficie de verificación (V) sobre la mesa (4), dicha superficie de verificación (V) dispuesta para el posicionamiento del objeto y la verificación del estado de su marcador de seguridad. [0027] Fig. 4 shows the desensitizer module (7) assembled, arranged on the table (4). In addition, a close-up of the verification device (8) is shown, which is also arranged on the table (4), and the reading device (2), showing that these components are arranged close to each other, to promote user interaction. Furthermore, in Fig. 4 you can see the preferred location of the lighting (7e), which is arranged on an upper edge of the sliding surface (D) so that the light from said lighting (7e) is easily captured by the photosensitive sensors (S), not shown in this figure, which are arranged on the lower edge of the sliding surface (D) (see Fig. 3). Finally, in Fig. 4 it is also possible to see that the verification device (8) comprises a verification surface (V) on the table (4), said verification surface (V) arranged for the positioning of the object and the verification of the status of your security dialer.
[0028] En la Fig. 5 y en la Fig. 6 se muestran detalles del cuerpo de soporte superior (5), apreciando que el mismo define un espacio interior rodeado por paredes (5a) y una compuerta (5b), para el acceso a dicho espacio interior. El espacio interior del cuerpo de soporte superior (5) está diseñado para albergar componentes esenciales de la estación, como el procesador. Además, puede comprender repisas (5c) para mejorar el aprovechamiento del espacio interior. En este contexto, los componentes principales de dicho cuerpo de soporte superior (5) son el soporte de pantalla pivotante (5d), configurado para el montaje de la pantalla y para la disposición de cable de datos y/o energía, y los pasajes (5e), en donde estos últimos permiten el paso de cables de energía y datos desde los componentes electrónicos de la estación, en este caso, desde el módulo de sensibilizador y el dispositivo verificador. Además, si bien no se muestra en la figura, el dispositivo lector también se conecta al interior del cuerpo de soporte superior (5) mediante un pasaje o perforación que permite ingresar los cables de energía y /o datos desde el dispositivo lector. Por otra parte, el cuerpo de soporte superior (5) también puede comprender perforaciones (5f), útiles para favorecer la ventilación del espacio interior y, con ello, evitar el calentamiento del procesador y otros componentes y circuitos electrónicos de la estación de autopréstamo alojados dentro del cuerpo de soporte superior (5). [0028] Fig. 5 and Fig. 6 show details of the upper support body (5), noting that it defines an interior space surrounded by walls (5a) and a gate (5b), for access. to said interior space. The interior space of the upper support body (5) is designed to house essential components of the station, such as the processor. In addition, it may include shelves (5c) to improve the use of interior space. In this context, the main components of said upper support body (5) are the pivoting screen support (5d), configured for mounting the screen and for the arrangement of data and/or power cable, and the passages (5e), where the latter allow the passage of power and data cables from the electronic components of the station, in this case, from the sensitizer module and the verification device. Furthermore, although not shown in the figure, the reading device is also connected to the interior of the upper support body (5) through a passage or perforation that allows the power and/or data cables to enter from the reading device. On the other hand, the upper support body (5) may also comprise perforations (5f), useful to promote ventilation of the interior space and, thereby, prevent heating of the processor and other electronic components and circuits of the self-service station housed. inside the upper support body (5).
[0029] La Fig. 7 muestra una vista posterior parcial de la estación de autopréstamo, en donde es posible verificar la disposición del soporte de pantalla pivotante (5d). Como señalado anteriormente, dicho soporte puede entregar al menos un eje de rotación, preferentemente, un eje horizontal que permite la inclinación de la pantalla hacia arriba y hacia abajo, favoreciendo dirigir la pantalla hacia la vista de usuarios de distintas alturas. Alternativamente, soportes de pantalla pivotante (5d) con más ejes de rotación son posibles, aumentando las capacidades de la pantalla para adaptarse a los distintos usuarios de la estación. [0029] Fig. 7 shows a partial rear view of the self-service station, where it is possible to verify the arrangement of the pivoting screen support (5d). As noted above, said support can provide at least one axis of rotation, preferably a horizontal axis that allows the screen to be tilted up and down, favoring directing the screen towards the view of users of different heights. Alternatively, pivoting screen mounts (5d) with more axes of rotation are possible, increasing the capabilities of the screen to adapt to different users of the station.
[0030] La Fig. 8 y la Fig. 9 muestran al cuerpo de soporte inferior (3) en dos modalidades. La Fig. 8 muestra a dicho cuerpo de soporte inferior (3) con sus componentes esenciales, una base (3a) y un pilar (3b). Es posible apreciar que el pilar (3b) se dispone de manera descentrada en la base (3), esto para favorecer el acceso de una silla de ruedas por uno de los costados del cuerpo de soporte inferior (3). En cambio, la Fig. 9 muestra el mismo cuerpo de soporte inferior (3) de la Fig. 8 pero con una cubierta de pilar (3c), dispuesta principalmente para mejorar la apariencia de la estación de autopréstamo. Dicha cubierta de pilar (3c) también puede aportar una fúnción de soporte en la mesa (4), al presentar una sección transversal que aumenta su área hacia el borde inferior de dicha mesa (4), aumentando el área de soporte. La Fig. 9 también permite mostrar que lamesa (4) comprende un alojamiento del dispositivo verificador (4a), presentado como un rebaje especialmente diseñado para alojar al dispositivo verificador. [0030] Fig. 8 and Fig. 9 show the lower support body (3) in two modalities. Fig. 8 shows said lower support body (3) with its essential components, a base (3a) and a pillar (3b). It is possible to see that the pillar (3b) is arranged off-center in the base (3), this to facilitate access for a wheelchair through one of the sides of the lower support body (3). Instead, Fig. 9 shows the same lower support body (3) of Fig. 8 but with a pillar cover (3c), arranged mainly to improve the appearance of the self-service station. Said pillar cover (3c) can also provide a support function on the table (4), by presenting a cross section that increases its area towards the lower edge of said table (4), increasing the support area. Fig. 9 also shows that the table (4) comprises a housing for the verification device (4a), presented as a recess specially designed to house the verification device.
[0031] Finalmente, la Fig. 10 y la Fig. 9 se presentan a modo de referencia para mostrar que la estación de autopréstamo (1) puede ser utilizada por usuarios de distintas alturas, incluso favoreciendo el acceso de usuarios en silla de ruedas de manera que los componentes inferiores de la estación, como la base y el pilar, no bloquean el paso de la silla de ruedas y con ello permiten que el usuario se acerque a la estación. Como es posible verificar a partir de las figuras, en la Fig. 10 la pantalla (6) está inclinada hacia arriba para facilitar la interacción con un usuario de mayor altura, mientras que en la Fig. 11 la pantalla (6) está inclinada hacia abajo, para su interacción con un usuario de menor altura o un usuario en silla de ruedas, permitiendo que la pantalla e interfaz táctil queden al alcance de las manos del usuario, al igual que el resto de los componentes de la estación que requieren una interacción. LISTADO DE REFERENCIAS [0031] Finally, Fig. 10 and Fig. 9 are presented as a reference to show that the self-service station (1) can be used by users of different heights, even favoring access for users in wheelchairs. so that the lower components of the station, such as the base and the pillar, do not block the passage of the wheelchair and thus allow the user to approach the station. As can be verified from the figures, in Fig. 10 the screen (6) is inclined upward to facilitate interaction with a taller user, while in Fig. 11 the screen (6) is inclined towards below, for interaction with a shorter user or a user in a wheelchair, allowing the screen and touch interface to be within reach of the user's hands, as well as the rest of the station components that require interaction . REFERENCE LIST
1 Estación de autopréstamo 5e Pasajes 1 Self-loan station 5e Tickets
2 Dispositivo lector 5f Perforaciones 2 Reading device 5f Perforations
3 Cuerpo de soporte inferior 6 Pantalla 3 Bottom support body 6 Screen
3a Base 7 Módulo desensibilizador3rd Base 7 Desensitizer module
3b Pilar 7a Alojamiento 3b Pillar 7a Accommodation
3 c Cubierta del pilar 7b Desensibilizador 3 c Pillar cover 7b Desensitizer
4 Mesa 7c Cubierta protectora4 Table 7c Protective cover
4a Alojamiento del dispositivo verificador 7d Tapa 4a Verification device housing 7d Cover
5 Cuerpo de soporte superior 7e Iluminación 5 Upper support body 7e Lighting
5a Paredes 8 Dispositivo verificador5a Walls 8 Verification device
5b Compuerta S Sensores fotosensibles5b Gate S Photosensitive sensors
5c Repisas D Superficie de deslizamiento5c Shelves D Sliding surface
5d Soporte de pantalla pivotante V Superficie de verificación 5d Pivoting Screen Support V Check Surface

Claims

REIVINDICACIONES
1. Una estación de autopréstamo, que comprende: 1. A self-loan station, which includes:
- un dispositivo lector, dispuesto para leer un identificador de un objeto que forma parte de un conjunto de objetos; - a reading device, arranged to read an identifier of an object that is part of a set of objects;
- al menos un procesador en comunicación de datos con el dispositivo lector, el al menos un procesador estando configurado para procesar el identificador del objeto y para identificar el objeto a partir de información del conjunto de objetos; - at least one processor in data communication with the reading device, the at least one processor being configured to process the identifier of the object and to identify the object based on information from the set of objects;
- una pantalla en comunicación de datos con el al menos un procesador, dispuesta para desplegar información del objeto identificado; y - a screen in data communication with the at least one processor, arranged to display information about the identified object; and
- un módulo desensibilizador, dispuesto para desactivar un marcador de seguridad dispuesto en el objeto identificado; la estación de autopréstamo estando caracterizada porque además comprende: - a desensitizing module, arranged to deactivate a security marker arranged on the identified object; the self-loan station being characterized because it also includes:
- un dispositivo verificador que comprende al menos un lector de marcador de seguridad, el dispositivo verificador estando dispuesto para comprobar si el marcador de seguridad de un objeto está en estado activado o desactivado; en donde el módulo desensibilizador comprende una superficie de deslizamiento dispuesta para el deslizamiento del objeto identificado en una dirección de desensibilización predeterminada, de manera que el deslizamiento del objeto identificado en la dirección de de sensibilización predeterminada provoca la desactivación del marcador de seguridad del objeto identificado; y en donde el dispositivo verificador comprende una superficie de verificación ubicada en la cercanía de la superficie de deslizamiento del módulo desensibilizador, la superficie de verificación estando dispuesta para el posicionamiento del objeto identificado sobre la superficie de verificación, de manera que el al menos un lector de marcador de seguridad comprueba si el marcador de seguridad del objeto identificado está en estado activado o desactivado y el dispositivo verificador emite una señal relativa al estado del marcador de seguridad. - a verification device comprising at least one security marker reader, the verification device being arranged to verify whether the security marker of an object is in an activated or deactivated state; wherein the desensitizing module comprises a sliding surface arranged for sliding of the identified object in a predetermined desensitization direction, so that the sliding of the identified object in the predetermined sensitization direction causes the deactivation of the security marker of the identified object; and wherein the verification device comprises a verification surface located in the vicinity of the sliding surface of the desensitizing module, the verification surface being arranged for the positioning of the identified object on the verification surface, so that the at least one reader security marker checks whether the security marker of the identified object is in the activated or deactivated state and the verification device emits a signal relative to the status of the security marker.
2. La estación de autopréstamo de la reivindicación 1, caracterizada porque comprende un cuerpo de soporte superior que incluye un soporte de pantalla pivotante conectado a la pantalla. 2. The self-service station of claim 1, characterized in that it comprises an upper support body that includes a pivoting display support connected to the display.
3. La estación de autopréstamo de la reivindicación 2, caracterizada porque comprende un cuerpo de soporte inferior que incluye una base, en donde dicha base comprende al menos un borde biselado, y porque comprende una mesa dispuesta entre el cuerpo de soporte inferior y el cuerpo de soporte superior, en donde la mesa y la base están separadas por una distancia predeterminada. 3. The self-service station of claim 2, characterized in that it comprises a lower support body that includes a base, wherein said base comprises at least one beveled edge, and in that it comprises a table disposed between the lower support body and the body. of upper support, where the table and the base are separated by a predetermined distance.
4. La estación de autopréstamo de la reivindicación 3, caracterizada porque el módulo desensibilizador y el dispositivo verificador están dispuestos sobre la mesa, preferentemente sobre un mismo eje, en donde el módulo desensibilizador y el dispositivo verificador están en comunicación de datos con el al menos un procesador y la pantalla a través del cuerpo de soporte superior. 4. The self-service station of claim 3, characterized in that the desensitizing module and the verification device are arranged on the table, preferably on the same axis, wherein the desensitizing module and the verification device are in data communication with the at least a processor and the screen through the upper supporting body.
5. La estación de autopréstamo de cualquiera de las reivindicaciones 2 a 4, caracterizada porque el cuerpo de soporte superior comprende un espacio interior, el espacio interior estando dispuesto para alojar el al menos un procesador y componentes electrónicos de la estación de autopréstamo. 5. The self-service station of any of claims 2 to 4, characterized in that the upper support body comprises an interior space, the interior space being arranged to house the at least one processor and electronic components of the self-service station.
6. La estación de autopréstamo de cualquiera de las reivindicaciones anteriores, caracterizada porque el módulo desensibilizador comprende iluminación y sensores fotosensibles, en donde la iluminación se activa cuando debe operarse el módulo desensibilizador, iluminando la superficie de deslizamiento del módulo desensibilizador, y los sensores fotosensibles emiten señales cuando un objeto impide que la luz de la iluminación incida sobre dichos sensores fotosensibles, detectando la presencia de un objeto en la superficie de deslizamiento. 6. The self-service station of any of the preceding claims, characterized in that the desensitizing module comprises lighting and photosensitive sensors, wherein the lighting is activated when the desensitizing module must be operated, illuminating the sliding surface of the desensitizing module, and the photosensitive sensors. They emit signals when an object prevents the lighting light from incident on said photosensitive sensors, detecting the presence of an object on the sliding surface.
7. La estación de autopréstamo de la reivindicación 6, caracterizada porque el módulo de sensibilizador comprende al menos dos sensores fotosensibles, posicionados sobre la dirección de desensibilización de predeterminada, de manera que el al menos un procesador es capaz de identificar si el módulo de sensibilizador se ha operado correctamente mediante el orden de las señales recibidas desde los sensores fotosensibles. 7. The self-service station of claim 6, characterized in that the sensitizer module comprises at least two photosensitive sensors, positioned along the predetermined desensitization direction, so that the at least one processor is capable of identifying whether the sensitizer module has been operated correctly through the order of the signals received from the photosensitive sensors.
8. La estación de autopréstamo de cualquiera de las reivindicaciones anteriores, caracterizada porque el módulo de sensibilizador se activa en un instante posterior a la identificación del objeto por parte del al menos un procesador, preferentemente, en un instante posterior a que un usuario ha confirmado que el objeto ha sido correctamente identificado mediante información desplegada en la pantalla. 8. The self-service station of any of the preceding claims, characterized in that the sensitizer module is activated at a time after the identification of the object by the at least one processor, preferably, at a time after a user has confirmed that the object has been correctly identified through information displayed on the screen.
9. La estación de autopréstamo de cualquiera de las reivindicaciones anteriores, caracterizada porque el al menos un procesador está en comunicación con al menos una base de datos que almacena la información del conjunto de objetos, el amenos un procesador estando configurado para actualizar la al menos una base de datos una vez que un usuario ha completado una transacción de autopréstamo iniciada en la estación de autopréstamo. 9. The self-service station of any of the preceding claims, characterized in that the at least one processor is in communication with at least one database that stores the information of the set of objects, the at least one processor being configured to update the at least one a database once a user has completed a self-checkout transaction initiated at the checkout station.
10. La estación de autopréstamo de cualquiera de las reivindicaciones anteriores, caracterizada porque el al menos un procesador está configurado para desplegar en la pantalla, mediante una interfaz de usuario, uno o más de: 10. The self-service station of any of the preceding claims, characterized in that the at least one processor is configured to display on the screen, through a user interface, one or more of:
- datos de identificación de usuario, obtenidos mediante el dispositivo lector a partir de un identificador de usuario o mediante el al menos un procesador, a partir de una coincidencia entre el identificador de usuario e información de usuarios; - user identification data, obtained by the reading device from a user identifier or by at least one processor, from a match between the user identifier and user information;
- datos del objeto identificado, obtenidos mediante el dispositivo lector a partir del identificador del objeto o mediante el al menos un procesador, a partir de la información del conjunto de objetos; e - data of the identified object, obtained by the reading device from the object identifier or by at least one processor, from the information of the set of objects; and
- instrucciones de operación de la estación de autopréstamo, incluyendo indicaciones visuales, luminosas y/o auditivas respecto de un proceso de autopréstamo; en donde la interfaz usuario, preferentemente una interfaz táctil, permite que un usuario verifique los datos de identificación de usuario, datos del objeto identificado e instrucciones de operación, interactuando con la estación de autopréstamo durante el proceso de autopréstamo. - operating instructions for the self-loan station, including visual, luminous and/or auditory indications regarding a self-loan process; wherein the user interface, preferably a touch interface, allows a user to verify user identification data, data of the identified object and operating instructions, interacting with the self-loan station during the self-loan process.
PCT/CL2022/050114 2022-11-11 2022-11-11 Ergonomically inclusive self-issue station WO2024098165A1 (en)

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