WO2023170881A1 - Information provision device, information provision system, information provision method, and recording medium - Google Patents
Information provision device, information provision system, information provision method, and recording medium Download PDFInfo
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- WO2023170881A1 WO2023170881A1 PCT/JP2022/010683 JP2022010683W WO2023170881A1 WO 2023170881 A1 WO2023170881 A1 WO 2023170881A1 JP 2022010683 W JP2022010683 W JP 2022010683W WO 2023170881 A1 WO2023170881 A1 WO 2023170881A1
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- mobile body
- providing device
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- G—PHYSICS
- G08—SIGNALLING
- G08G—TRAFFIC CONTROL SYSTEMS
- G08G1/00—Traffic control systems for road vehicles
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- the present invention relates to an information providing device, an information providing system, an information providing method, and a recording medium.
- Patent Document 1 discloses the following technology.
- a wireless base station is installed for each of multiple vehicles. This wireless base station makes a request for information on the congestion situation to a terminal in the vehicle, and transmits the information on the congestion situation in response from the terminal to the control device.
- the control device transmits the aggregated information to the center server.
- the center server updates the data table based on the aggregated information and distributes the congestion situation.
- An example of an object of the present invention is to provide an information providing device, an information providing system, an information providing method, and a recording medium that can increase the types of information that can be provided to users of mobile objects, in view of the above-mentioned problems. be.
- mobile object identification information and first information that can identify the mobile object are acquired from a passenger terminal operated by a passenger of the mobile object, and the acquisition means for acquiring the second information and the mobile object identification information from a staff terminal operated by a staff member; storage processing means for storing the first information and the second information in a storage means in association with the moving object identification information; Output means for outputting the first information and the second information stored in the storage means for each of the mobile body identification information; An information providing device is provided.
- an employee terminal operated by an employee belonging to an organization that manages a mobile object includes: Acquisition of acquiring mobile body identification information and first information that can identify the mobile body from a passenger terminal operated by a passenger of the mobile body, and acquiring second information and the mobile body identification information from the staff terminal.
- means and storage processing means for storing the first information and the second information in a storage means in association with the moving object identification information;
- Output means for outputting the first information and the second information stored in the storage means for each of the mobile body identification information;
- the computer A staff member who acquires mobile body identification information and first information that can identify the mobile body from a passenger terminal operated by a passenger of the mobile body, and who is operated by a staff member who belongs to an organization that manages the mobile body. obtaining second information and the mobile object identification information from the terminal; storing the first information and the second information in a storage means in association with the mobile body identification information; An information providing method is provided, which outputs the first information and the second information stored in the storage means for each of the moving body specific information.
- a recording medium recording a computer-executable program
- the program causes the computer to A staff member who acquires mobile body identification information and first information that can identify the mobile body from a passenger terminal operated by a passenger of the mobile body, and who is operated by a staff member who belongs to an organization that manages the mobile body.
- an acquisition function that acquires the second information and the mobile object identification information from the terminal;
- a storage processing function for storing the first information and the second information in a storage means in association with the mobile object identification information;
- an output function that outputs the first information and the second information stored in the storage means for each of the mobile body identification information;
- a recording medium is provided that has the following information.
- the types of information that can be provided to users of mobile objects can be increased.
- FIG. 1 is a diagram showing an overview of an information providing system according to a first embodiment.
- FIG. 2 is a diagram for explaining the usage environment of the information providing system.
- FIG. 3 is a diagram showing an example of information stored in a storage unit. It is a diagram showing an example of the hardware configuration of an information providing device. It is a figure showing an example of the processing which an information provision device and a passenger terminal perform.
- 6 is a diagram showing a first example of processing performed in step S60 of FIG. 5.
- FIG. 6 is a diagram showing a second example of the process performed in step S60 of FIG. 5.
- FIG. It is a figure which shows an example of the information which the memory
- FIG. 11 It is a figure showing an example of the processing which an information provision device and a passenger terminal perform. It is a figure which shows an example of the screen displayed by a passenger terminal in step S50 of FIG. 11 is a diagram showing a modification of the screen shown in FIG. 10. FIG. It is a figure which shows an example of the screen displayed by a passenger terminal in step S60 of FIG. 13 is a diagram showing a modification of the screen shown in FIG. 12.
- FIG. 1 is a diagram showing an overview of an information providing system according to this embodiment.
- This information providing system is used to provide information to users, for example, passengers of moving bodies, and includes an information providing device 10 and a staff terminal 30.
- the staff terminal 30 is operated by a staff member who belongs to an organization that manages the mobile object.
- the information providing device 10 includes an acquisition section 110, a storage processing section 120, and an output section 130.
- the acquisition unit 110 acquires first information and mobile body specific information from a passenger terminal operated by a passenger of the mobile body, and also acquires second information and mobile body specific information from the staff terminal 30.
- the mobile object identification information is information that can identify a mobile object.
- the storage processing unit 120 causes the storage unit 40 to store the first information and the second information in association with the mobile body identification information.
- the output unit 130 outputs the first information and the second information stored in the storage unit 40 for each moving object identification information.
- the output destinations of the output unit 130 are, for example, passenger terminals and staff terminals 30.
- the first information and the second information are output to the passenger terminal for each mobile object identification information.
- the first information is information sent by passengers and the second information is information sent by staff. Therefore, the types of information that can be provided to users, such as passengers, increase.
- FIG. 2 is a diagram for explaining the usage environment of the information providing system shown in FIG. 1.
- This information providing system is a system that provides information regarding the mobile object 50. As described above, this information providing system includes the information providing device 10 and the staff terminal 30, and is used together with the passenger terminal 20, the storage unit 40, and the relay device 52.
- the moving object 50 is, for example, a public transportation such as a railway vehicle, a bus, a ship, or an airplane.
- the mobile body 50 has mobile body identification information, for example, an ID assigned to each mobile body.
- the mobile body identification information is provided, for example, in units of organization. As an example, if the moving object 50 is a train in which a plurality of vehicles are connected, the same moving object identification information is given to these plurality of vehicles. However, the mobile object identification information may be provided for each of these plurality of vehicles.
- a medium 54 is provided inside the moving body 50.
- the medium 54 has mobile body identification information given to the mobile body 50.
- the medium 54 may be a print medium, a display medium such as a display, or a storage medium having a short-range wireless communication function.
- the medium 54 may be attached to at least one of a strap and a handrail. Further, the medium 54 may be part of an advertisement placed within the mobile object 50.
- the medium 54 When the medium 54 is a print medium, the medium 54 displays, for example, coded moving object identification information.
- the code indicating the moving object identification information may be a bar code or a two-dimensional code.
- the passenger terminal 20 reads the moving object identification information from the medium 54 using, for example, a code reading function. The same applies when the medium 54 is a display medium.
- the passenger terminal 20 acquires the mobile object identification information from the medium 54 via short-range wireless communication.
- the passenger terminal 20 is operated by the user of the mobile object 50.
- the passenger terminal 20 is, for example, a portable terminal.
- the passenger terminal 20 transmits the mobile object identification information acquired from the medium 54 to the information providing device 10 together with the first information.
- the first information includes, for example, at least one of information input by a passenger of the mobile object 50 into the passenger terminal 20 and information generated by the passenger terminal 20.
- An example of the information input by the passenger into the passenger terminal 20 is text data indicating the status of the mobile object 50. This text data may, for example, indicate the state of the temperature inside the mobile body 50 (hot, cold, etc.) or the state of the illuminance inside the mobile body 50 (too bright, too dark, etc.). It's okay.
- an example of the information generated by the passenger terminal 20 is information generated by a sensor mounted on the passenger terminal 20.
- An example of this information is at least one of an image taken of the inside of the moving body 50, a measured value of the temperature inside the moving body 50, and a measured value of the illuminance inside the moving body 50.
- the relay device 52 is mounted on the mobile body 50.
- the relay device 52 communicates with a device external to the mobile body 50, for example, the information providing device 10, via the public communication network 70.
- the relay device 52 may communicate with a device external to the mobile body 50, for example, the information providing device 10, via the local network 60 instead of the public communication network 70.
- the passenger terminal 20 then communicates with the information providing device 10 via the relay device 52.
- This communication is performed by wireless communication.
- This wireless communication is performed, for example, via an antenna installed inside the mobile body 50.
- the communication distance between this antenna and the passenger terminal 20 is, for example, 1 m or more and 10 m or less.
- the information providing device 10 may communicate with the passenger terminal 20 only via the relay device 52.
- the staff terminal 30 is operated by a staff member of an organization that manages the mobile body 50, for example, an employee of the operating company of the mobile body 50.
- the staff terminal 30 may be a stationary terminal or a portable terminal.
- the staff member can control the air conditioning settings (for example, temperature setting) and the illuminance of the lighting equipment of the mobile body 50 via the staff terminal 30 or other terminals.
- the staff terminal 30 can use a storage unit that stores mobile object identification information.
- This storage unit stores mobile body identification information for each of the plurality of mobile bodies 50.
- the staff member causes the staff terminal 30 to read out the mobile unit specific information of the mobile unit 50 to be associated with the second information from the storage unit, and inputs the second information into the staff terminal 30.
- An example of the second information is information to be provided to a user of the mobile body 50, for example, a passenger. This information includes at least one of text data and image data.
- the second information may include a URL.
- a specific example of the second information is, for example, at least one of the following. - Information on special tickets issued by the organization that operates the mobile object 50. - Operation information of the mobile object 50, for example delay information.
- - Operation information of public transportation means other than the mobile object 50 for example, delay information.
- - Information regarding the vicinity of the moving route of the moving body 50 For example, information about the business status of facilities around the station and advertising information for those facilities.
- the second information may be information common to all moving bodies 50.
- the staff terminal 30 communicates with the information providing device 10 via the local network 60 and the public communication network 70.
- the information providing device 10 may communicate with the staff terminal 30 only through the local network 60. Note that the information providing device 10 may communicate with the staff terminal 30 via the local network 60 instead of via the public communication network 70.
- the information providing device 10 has an acquisition section 110, a storage processing section 120, and an output section 130, and can use the storage section 40.
- the storage unit 40 may be a part of the information providing device 10 or may be located outside the information providing device 10.
- the acquisition unit 110 acquires the mobile object identification information and first information from the passenger terminal 20, and also acquires the mobile object identification information and second information from the staff terminal 30.
- the storage processing unit 120 stores the first information acquired from the passenger terminal 20 in the storage unit 40 in association with the mobile body identification information acquired together with the first information. Furthermore, the storage processing unit 120 causes the storage unit 40 to store the second information acquired from the staff terminal 30 in association with the mobile body identification information acquired together with the second information.
- the output unit 130 outputs the first information and the second information stored in the storage unit 40 for each mobile object identification information. In other words, when the output unit 130 acquires the mobile body identification information of a certain mobile body 50 from the terminal, it reads out the first information and the second information linked to this mobile body identification information, and outputs the read information to the terminal. do. This information may be displayed on the terminal in the form of a bulletin board, for example.
- the terminal with which the output unit 130 communicates is, for example, the passenger terminal 20, but may also be the staff terminal 30.
- FIG. 3 is a diagram showing an example of information stored in the storage unit 40.
- the storage unit 40 stores mobile body identification information, first information, and second information for each mobile body.
- the first information and the second information may include the title of the information and the main body of the information.
- the storage unit 40 further stores the first information and the second information in association with sender identification information for identifying the sender of the information and the date and time of sending.
- the sender identification information may be information that only identifies whether the sender is a passenger or a staff member, or may be information that allows the sender to be identified on an individual basis.
- FIG. 4 is a diagram showing an example of the hardware configuration of the information providing device 10.
- the information providing device 10 includes a bus 1010, a processor 1020, a memory 1030, a storage device 1040, an input/output interface 1050, and a network interface 1060.
- the bus 1010 is a data transmission path through which the processor 1020, memory 1030, storage device 1040, input/output interface 1050, and network interface 1060 exchange data with each other.
- the method of connecting the processors 1020 and the like to each other is not limited to bus connection.
- the processor 1020 is a processor implemented by a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), or the like.
- the memory 1030 is a main storage device implemented by RAM (Random Access Memory) or the like.
- the storage device 1040 is an auxiliary storage device realized by a removable medium such as an HDD (Hard Disk Drive), an SSD (Solid State Drive), a memory card, or a ROM (Read Only Memory).
- the storage device 1040 stores program modules that implement each function of the information providing apparatus 10 (for example, the acquisition section 110, the storage processing section 120, and the output section 130).
- the processor 1020 reads each of these program modules onto the memory 1030 and executes them, each function corresponding to the program module is realized. Further, the storage device 1040 may also function as the storage unit 40.
- the input/output interface 1050 is an interface for connecting the information providing device 10 and various input/output devices.
- the network interface 1060 is an interface for connecting the information providing device 10 to a network.
- This network is, for example, a LAN (Local Area Network) or a WAN (Wide Area Network).
- the method by which the network interface 1060 connects to the network may be a wireless connection or a wired connection.
- the information providing device 10 communicates with the passenger terminal 20 and the staff terminal 30 via the network interface 1060.
- FIG. 5 is a diagram showing an example of processing performed by the information providing device 10 and the passenger terminal 20. Note that even if the passenger terminal 20 is replaced with the staff terminal 30, the same processing as in this figure is performed, except for the method of acquiring the moving object identification information (step S10).
- a passenger who wishes to use the information providing device 10 launches an application program that is preinstalled on the passenger terminal 20.
- this start-up is automatically performed when it is detected that the passenger terminal 20 has entered the mobile object 50, for example, when it is detected that the passenger terminal 20 is able to communicate with the relay device 52. May be done. In the latter case, it is preferable that the passenger terminal 20 terminates this application program when communication with the relay device 52 becomes impossible.
- the passenger causes the passenger terminal 20 to acquire the mobile body identification information of the mobile body 50 from the medium 54 in the mobile body 50 (step S10). Then, the passenger terminal 20 transmits the mobile object identification information to the information providing device 10 (step S20).
- the acquisition unit 110 of the information providing device 10 acquires mobile body identification information.
- the output unit 130 of the information providing device 10 generates data for displaying a screen on the passenger terminal 20, that is, screen data (step S30), and transmits this screen data to the passenger terminal 20 (step S40).
- the screen displayed by this screen data is a screen for displaying or inputting the first information and second information regarding the mobile object identification information transmitted in step S20.
- the screen data transmitted at this stage may be screen data corresponding to the top screen.
- the passenger terminal 20 Upon receiving the screen data, the passenger terminal 20 displays the screen according to this screen data (step S50). After that, the information providing device 10 and the passenger terminal 20 repeat transmitting, receiving, and displaying information according to the input to the passenger terminal 20 by the passenger (step S60).
- FIG. 6 is a diagram showing a first example of the process performed in step S60 of FIG. 5. The process shown in this figure shows a case where the passenger terminal 20 transmits new first information to the information providing device 10.
- the passenger causes the passenger terminal 20 to transmit information indicating that screen data for inputting the first information is requested (step S110). Then, the output unit 130 of the information providing device 10 transmits this screen data to the passenger terminal 20 (step S120). The passenger terminal 20 displays an input screen according to this screen data (step S130).
- This input screen has, for example, a column for inputting the title of the first information and a column for inputting the main body of the first information.
- the passenger operates the passenger terminal 20 and inputs the first information on this input screen (step S140). Then, the passenger terminal 20 transmits this first information to the information providing device 10 in association with the mobile object identification information acquired in step S10 of FIG. 5 (step S150).
- the acquisition unit 110 of the information providing device 10 acquires this first information in association with the mobile object identification information. Then, the storage processing unit 120 stores the first information acquired by the acquisition unit 110 in the storage unit 40 in association with this moving body identification information. At this time, the storage processing unit 120 may store the sender identification information and the transmission date and time in the storage unit 40 as necessary (step S160).
- FIG. 7 is a diagram showing a second example of the process performed in step S60 of FIG. 5. The process shown in this figure shows a case where the information providing device 10 outputs the first information and the second information stored in the storage unit 40.
- the passenger causes the passenger terminal 20 to transmit information indicating that the first information and the second information stored in the storage section 40 are requested. At this time, the passenger terminal 20 also transmits the mobile object identification information acquired in step S10 of FIG. 5 (step S210).
- the acquisition unit 110 of the information providing device 10 acquires the information transmitted by the passenger terminal 20.
- the output unit 130 reads from the storage unit 40 the first information and the second information linked to the mobile body identification information transmitted in step S210 (step S220).
- the output unit 130 then transmits the read information to the passenger terminal 20 (step S230).
- the passenger terminal 20 displays the first information and second information received from the information providing device 10 (step S240).
- the storage processing unit 120 of the information providing device 10 stores the first information and the second information in the storage unit 40 in association with the mobile body identification information.
- the first information is information input by a passenger of the mobile body 50
- the second information is information input by an employee of the organization that operates the mobile body 50.
- the output unit 130 of the information providing device 10 outputs the first information and the second information to the passenger terminal 20 for each moving body specific information. Therefore, the types of information that can be provided to users of the mobile body 50, such as passengers, can be increased.
- the output unit 130 also outputs the first information and the second information to the staff terminal 30 for each mobile object identification information. Therefore, the information providing device 10 can allow the passengers and staff of the mobile object 50 to share information.
- the information providing system according to the present embodiment is similar to the information providing system according to the first embodiment, except that the first information and the second information are divided into a plurality of groups and handled.
- the group here corresponds to, for example, a thread on a bulletin board.
- an example of a thread title is as follows. ⁇ Receiving complaints from passengers ⁇ Providing information from staff to passengers ⁇ Communication between passengers.
- the threads may be further divided by topic. Examples of topics are interactions between regular users and non-regular users, or tourist information along the railway.
- the storage processing unit 120 of the information providing device 10 further divides the first information and the second information linked to one mobile object identification information into a plurality of groups and stores them in the storage unit 40. Then, the output unit 130 of the information providing device 10 outputs the first information and the second information in groups.
- a new group may be added, for example, by a passenger or by a staff member.
- each of the plurality of groups is associated with transmission authority setting information and reading authority setting information.
- the transmission authority setting information includes information that allows identification of passengers who have the authority to transmit the first information to the group, and information that allows identification of the staff member who has the authority to transmit the second information to the group. That is, anyone other than the user indicated by the transmission authority setting information cannot transmit information to that group. For example, some groups may be able to transmit only the second information. That is, in the case of bulletin board threads, some threads may allow only staff members to post information.
- the reading authority setting information includes information for identifying users who have the authority to read the first information and the second information linked to the group, for example, information for identifying the passengers and staff who have the authority. I'm here. That is, anyone other than the user indicated by the read authority setting information cannot confirm the first information and second information associated with the group.
- At least one of the sending authority setting information and the reading authority setting information may indicate that a passenger of the mobile object 50 has that authority, or may indicate that a staff member has that authority. It's okay.
- the transmission authority setting information and read authority setting information regarding the passenger terminal 20 may be "that the passenger terminal 20 is communicating via the relay device 52". Further, the transmission authority setting information and read authority setting information regarding the staff terminal 30 may be "that the staff terminal 30 is communicating via the local network 60".
- FIG. 8 is a diagram showing an example of information stored in the storage unit 40 in this embodiment.
- the storage unit 40 stores transmission authority setting information, read authority setting information, first information, second information, and the sender of the information for each combination of mobile object identification information and group identification information.
- the sender identification information and sending date and time are stored.
- FIG. 9 is a diagram showing an example of processing performed by the information providing device 10 and the passenger terminal 20, and corresponds to FIG. 5 of the first embodiment.
- the processing from step S10 to step S50 is as described using FIG. 5.
- the output unit 130 generates and transmits information for specifying a group to be displayed, that is, information for selecting or inputting group specifying information, for example, screen data.
- the passenger terminal 20 displays information, for example, a screen, for inputting or selecting group specific information.
- the passenger operates the passenger terminal 20 and inputs information indicating the desired group, that is, group designation information. Then, the passenger terminal 20 transmits this group designation information to the information providing device 10. At this time, the group designation information is combined with information indicating whether the passenger has transmission authority, that is, transmission authority information, and information indicating whether or not the passenger has reading authority, that is, reading authority information. It is transmitted (step S52).
- the transmission authority information and the read authority information may be generated by the passenger terminal 20 or by the relay device 52. In the latter case, an example of the transmission authority information and read authority information indicates that the group designation information is transmitted via the relay device 52.
- the output unit 130 of the information providing device 10 acquires group designation information, transmission authority information, and read authority information. Then, the output unit 130 reads the transmission authority setting information corresponding to the acquired group designation information from the storage unit 40, and uses the read transmission authority setting information and the transmission authority information acquired in step S52 to set the current passenger terminal 20 ( or passenger) has the sending authority. The output unit 130 also reads read authority setting information corresponding to the acquired group designation information from the storage unit 40, and uses this read authority setting information and the read authority information acquired in step S52 to output the current passenger terminal 20 (or It is confirmed that the passenger (passenger) has read authority (step S54).
- step S54 After that, if it is confirmed in step S54 that the person who wishes to read has the reading authority, the output unit 130 outputs the The first information and the second information are read out and transmitted to the passenger terminal 20 (step S60).
- An example of this process is similar to the process shown in FIG. 7, except that a group is specified.
- Step S60 An example of this process is similar to the process shown in FIG. 6, except that a group is specified.
- step S54 determines in step S54 that the current passenger terminal 20 (or passenger) does not have reading authority
- the output unit 130 transmits the first information and the second information to the passenger terminal 20 in step S60. do not. Further, if the output unit 130 determines in step S54 that the current passenger terminal 20 (or passenger) does not have transmission authority, it does not perform the first information acquisition process in step S60.
- step S50 the transmission authority confirmation process and the read authority confirmation process are performed after the first screen is displayed (step S50).
- these authority confirmation processes may be performed in step S20 and step S30.
- step S20 transmission authority information and read authority information are transmitted.
- the transmission authority confirmation process may be performed when acquiring the first information or the second information from the passenger terminal 20 or the staff terminal 30. Further, the read authority confirmation process may be performed when transmitting the first information and the second information to the passenger terminal 20 or the staff terminal 30.
- FIG. 10 is a diagram showing an example of a screen displayed by the passenger terminal 20 in step S50 of FIG. 9.
- the transmission authority confirmation process and the read authority confirmation process are performed in step S20 and step S30.
- the passenger terminal 20 has a column 202 for inputting search conditions for first information and second information, a button 204 for starting a search, and a plurality of group columns 210.
- the group column 210 is provided for each group, and displays information regarding the group. In the example shown in this figure, a plurality of group columns 210 are displayed vertically side by side.
- Each group column 210 includes a column 212 that displays thumbnails of the first information and second information included in the group, a column 214 that displays the name (title) of the group, and an overview of the information included in the group. It has a column 216 for.
- the first information and the second information are displayed in a bulletin board format.
- Each of the plurality of groups corresponds to a thread.
- the display mode of the group column 210 for example, the background color, differs depending on whether the passenger using the passenger terminal 20 has transmission authority and viewing authority. Therefore, by checking the display mode of the group column 210, the passenger can check whether or not he or she has transmission authority and whether or not he or she has viewing authority.
- FIG. 11 is a diagram showing a modification of the screen shown in FIG. 10.
- the passenger terminal 20 displays group columns 210 in which at least one of the outline and purpose of information is similar to each other in a manner that allows them to be distinguished from other group columns 210.
- the passenger terminal 20 displays group columns 210 in which at least one of the outline and purpose of the information is similar to each other, together with text data 218 explaining the outline of the information.
- the passenger terminal 20 changes the display mode of the group column 210, for example, the background color, depending on the outline of information included in the group. Note that the passenger terminal 20 may change the display mode of the group column 210 depending on whether the passenger has transmission authority and viewing authority.
- FIG. 12 is a diagram showing an example of a screen displayed by the passenger terminal 20 in step S60 of FIG. 9.
- the screen shown in this figure corresponds in detail to the screen displayed in step S130 of FIG. 6.
- the passenger terminal 20 includes a field 202 for inputting search conditions, a button 204 for starting a search, a button 206 for returning to the screen shown in FIG. 10 or FIG. It has a column 220 for displaying two pieces of information in a selectable manner, a column 230 for inputting first information, that is, posted content, and a send button 232. Note that the plural pieces of information displayed in the column 220 belong to the same group, for example, the same thread.
- the first information and the second information are displayed together with the sending time and sender. Further, the first information and the second information are displayed in mutually different display modes, for example, in background colors. Thereby, the passenger can distinguish and recognize the information transmitted by the passenger, that is, the first information, and the information transmitted by the staff, that is, the second information. Note that the display mode of the first information may differ depending on whether the sender is the passenger or another person.
- the passenger operates the passenger terminal 20 to select one of the pieces of information displayed in the column 220 and inputs the first information in the column 230. Thereafter, when the send button 232 is selected, the passenger terminal 20 links the first information input in the field 230 with the information selected in the field 220 and transmits it to the information providing device 10. Thereby, the information providing device 10 and the passenger terminal 20 can grasp which information the new first information is a reply to.
- the passenger terminal 20 may highlight, in the column 220, a reply to the first information that the passenger terminal 20 sent in the past.
- FIG. 13 is a diagram showing a modification of the screen shown in FIG. 12.
- the example shown in this figure is similar to the example shown in FIG. 12 except for the following points.
- the column 220 includes a mark 222 for mutually identifying the first information and the second information.
- the plurality of marks 222 differ from each other in at least one of shape, color, and size.
- the mark 222 corresponding to the first information also differs depending on whether the sender is the passenger or another person.
- the display mode of the first information and the second information is the same.
- the information providing device 10 manages the first information and the second information by dividing them into a plurality of groups. Therefore, the information providing device 10 can provide the first information and the second information to the passengers in groups.
- An information providing device comprising: 2.
- the information providing device wherein the mobile body identification information acquired from the passenger terminal is acquired by the passenger terminal from a medium installed in the mobile body. 3.
- the storage processing means further divides the first information and the second information linked to one of the moving object identification information into a plurality of groups and stores them in the storage means,
- the output means is an information providing device that outputs the first information and the second information on a group-by-group basis. 4.
- Information that can identify users with sending authority is set for each group,
- the acquisition means acquires group identification information that can identify the group, and transmission authority information that can identify whether a sender of the first information or the second information has the transmission authority,
- the storage processing means stores the first information or the second information in the storage means when the transmission authority information indicates that the transmission authority is granted. 5.
- the output means is Acquire group identification information that can identify the group, and read authority information that can identify whether the person wishing to read has the reading authority, an information providing device that outputs at least one of the first information and the second information belonging to the group indicated by the group specifying information when the read authority information indicates that the read authority has the read authority; . 6.
- the output means is an information providing device that outputs information for selecting or inputting information for specifying the group to be output. 7.
- the acquisition means is an information providing device that communicates with the passenger terminal via a relay device installed in the mobile object.
- the acquisition means is an information providing device that communicates with the employee terminal via a local network within the organization.
- An employee terminal operated by an employee belonging to an organization that manages the mobile object, an information providing device; Equipped with The information providing device includes: Acquisition of acquiring mobile body identification information and first information that can identify the mobile body from a passenger terminal operated by a passenger of the mobile body, and acquiring second information and the mobile body identification information from the staff terminal.
- the information providing system is characterized in that the mobile object identification information acquired from the passenger terminal is acquired by the passenger terminal from a medium installed in the mobile object. 11.
- the storage processing means further divides the first information and the second information linked to one of the moving object identification information into a plurality of groups and stores them in the storage means,
- the output means is an information providing system that outputs the first information and the second information on a group-by-group basis. 12.
- Information that can identify users with sending authority is set for each group,
- the acquisition means acquires group identification information that can identify the group, and transmission authority information that can identify whether a sender of the first information or the second information has the transmission authority,
- the storage processing means stores the first information or the second information in the storage means when the transmission authority information indicates that the transmission authority has the transmission authority. 13.
- the output means is Acquire group identification information that can identify the group, and read authority information that can identify whether the person wishing to read has the reading authority, An information providing system that outputs at least one of the first information and the second information belonging to the group indicated by the group specifying information when the read authority information indicates that the read authority has the read authority. . 14.
- the output means is an information providing system that outputs information for selecting or inputting information for specifying the group to be output. 15.
- the information providing system wherein the acquisition means communicates with the passenger terminal via a relay device installed in the mobile object. 16. In the information providing system according to any one of items 9 to 15 above, The information providing system, wherein the acquisition means communicates with the employee terminal via a local network within the organization. 17.
- the computer is A staff member who acquires mobile body identification information and first information that can identify the mobile body from a passenger terminal operated by a passenger of the mobile body, and who is operated by a staff member who belongs to an organization that manages the mobile body.
- the computer includes: further dividing the first information and the second information linked to one of the mobile body identification information into a plurality of groups and storing them in the storage means; An information providing method, wherein the first information and the second information are output on a group-by-group basis.
- Information that can identify users with sending authority is set for each group,
- the computer includes: acquiring group identification information that can identify the group, and transmission authority information that can identify whether the sender of the first information or the second information has the transmission authority;
- An information providing method comprising storing the first information or the second information in the storage means when the transmission authority information indicates that the transmission authority is possessed. 21.
- the computer For each group, information that can identify users who have permission to read information is set,
- the computer includes: Acquire group identification information that can identify the group, and read authority information that can identify whether the person wishing to read has the reading authority, An information providing method that outputs at least one of the first information and the second information belonging to the group indicated by the group identification information when the read authority information indicates that the read authority is possessed. . 22.
- the computer outputs information for selecting or inputting information for specifying the group to be output. 23.
- An information providing method wherein the computer communicates with the passenger terminal via a relay device installed in the mobile object.
- the information providing method wherein the computer communicates with the staff terminal via a local network within the organization.
- a recording medium that records a computer-executable program, The program causes the computer to A staff member who acquires mobile body identification information and first information that can identify the mobile body from a passenger terminal operated by a passenger of the mobile body, and who is operated by a staff member who belongs to an organization that manages the mobile body.
- the moving object identification information acquired from the passenger terminal is a recording medium that is acquired by the passenger terminal from a medium installed in the moving object.
- the storage processing function further divides the first information and the second information linked to one of the moving object identification information into a plurality of groups and stores them in the storage means
- the output function is a recording medium that outputs the first information and the second information in units of the group.
- Information that can identify users with sending authority is set for each group
- the acquisition function acquires group identification information that can identify the group, and transmission authority information that can identify whether the sender of the first information or the second information has the transmission authority
- the storage processing function is a recording medium that stores the first information or the second information in the storage means when the transmission authority information indicates that the transmission authority has the transmission authority. 29.
- the output function is Acquire group identification information that can identify the group, and read authority information that can identify whether the person wishing to read has the reading authority, A recording medium that outputs at least one of the first information and the second information belonging to the group indicated by the group specifying information when the read authority information indicates that the read authority has the read authority.
- the output function is a recording medium that outputs information for selecting or inputting information for specifying the group to be output. 31.
- the acquisition function is a recording medium that communicates with the passenger terminal via a relay device installed in the mobile object.
- the acquisition function is a recording medium that communicates with the staff terminal via a local network within the organization. 33.
- Information providing device 20 Passenger terminal 30 Staff terminal 40 Storage unit 50 Mobile object 60 Local network 70 Public communication network
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Abstract
An information provision device (10) has an acquisition unit (110), a storage processing unit (120), and an output unit (130). The acquisition unit (110) acquires first information and moving body identification information from a passenger terminal operated by a passenger of a moving body, and acquires second information and moving body identification information from a staff terminal (30). The moving body identification information is information whereby the moving body can be identified. The storage processing unit (120) stores the first information and the second information in a storage unit (40) in association with the moving body identification information. The output unit (130) outputs, to each piece of moving body identification information, the first information and the second information stored in the storage unit (40).
Description
本発明は、情報提供装置、情報提供システム、情報提供方法、及び記録媒体に関する。
The present invention relates to an information providing device, an information providing system, an information providing method, and a recording medium.
列車などの公共交通手段において、運行や車両に関する情報を利用者に提供することは重要である。特許文献1には、以下の技術が開示されている。まず、複数の車両ごとに無線基地局を設置する。この無線基地局は、車両内の端末へ混雑状況の情報リクエストを行い、端末から応答のあった混雑状況の情報を制御装置に送信する。制御装置は、集約した情報をセンタサーバへ送信する。センタサーバは、集約した情報に基づいて、データテーブルを更新し、混雑状況を配信する。
In public transportation such as trains, it is important to provide users with information regarding operations and vehicles. Patent Document 1 discloses the following technology. First, a wireless base station is installed for each of multiple vehicles. This wireless base station makes a request for information on the congestion situation to a terminal in the vehicle, and transmits the information on the congestion situation in response from the terminal to the control device. The control device transmits the aggregated information to the center server. The center server updates the data table based on the aggregated information and distributes the congestion situation.
上述した特許文献1に記載の方法において、情報の流れは、車両を管理する会社から利用者への一方向のみである。このため、利用者に提供できる情報の種類には限度がある。
In the method described in Patent Document 1 mentioned above, information flows only in one direction, from the company that manages the vehicle to the user. Therefore, there are limits to the types of information that can be provided to users.
本発明の目的の一例は、上述した課題を鑑み、移動体の利用者に提供できる情報の種類を増やすことができる情報提供装置、情報提供システム、情報提供方法、及び記録媒体を提供することにある。
An example of an object of the present invention is to provide an information providing device, an information providing system, an information providing method, and a recording medium that can increase the types of information that can be provided to users of mobile objects, in view of the above-mentioned problems. be.
本発明の一態様によれば、移動体の乗客が操作する乗客端末から、前記移動体が特定可能な移動体特定情報及び第1情報を取得するとともに、前記移動体を管理している団体に所属している職員が操作する職員端末から、第2情報及び前記移動体特定情報を取得する取得手段と、
前記第1情報及び前記第2情報を前記移動体特定情報に紐づけて記憶手段に記憶させる記憶処理手段と、
前記移動体特定情報別に、前記記憶手段に記憶されている前記第1情報及び前記第2情報を出力する出力手段と、
を備える情報提供装置が提供される。 According to one aspect of the present invention, mobile object identification information and first information that can identify the mobile object are acquired from a passenger terminal operated by a passenger of the mobile object, and the acquisition means for acquiring the second information and the mobile object identification information from a staff terminal operated by a staff member;
storage processing means for storing the first information and the second information in a storage means in association with the moving object identification information;
Output means for outputting the first information and the second information stored in the storage means for each of the mobile body identification information;
An information providing device is provided.
前記第1情報及び前記第2情報を前記移動体特定情報に紐づけて記憶手段に記憶させる記憶処理手段と、
前記移動体特定情報別に、前記記憶手段に記憶されている前記第1情報及び前記第2情報を出力する出力手段と、
を備える情報提供装置が提供される。 According to one aspect of the present invention, mobile object identification information and first information that can identify the mobile object are acquired from a passenger terminal operated by a passenger of the mobile object, and the acquisition means for acquiring the second information and the mobile object identification information from a staff terminal operated by a staff member;
storage processing means for storing the first information and the second information in a storage means in association with the moving object identification information;
Output means for outputting the first information and the second information stored in the storage means for each of the mobile body identification information;
An information providing device is provided.
本発明の一態様によれば、移動体を管理している団体に所属している職員が操作する職員端末と、
情報提供装置と、
を備え、
前記情報提供装置は、
前記移動体の乗客が操作する乗客端末から、前記移動体が特定可能な移動体特定情報及び第1情報を取得するとともに、前記職員端末から、第2情報及び前記移動体特定情報を取得する取得手段と、
前記第1情報及び前記第2情報を前記移動体特定情報に紐づけて記憶手段に記憶させる記憶処理手段と、
前記移動体特定情報別に、前記記憶手段に記憶されている前記第1情報及び前記第2情報を出力する出力手段と、
を備える情報提供システムが提供される。 According to one aspect of the present invention, an employee terminal operated by an employee belonging to an organization that manages a mobile object;
an information providing device;
Equipped with
The information providing device includes:
Acquisition of acquiring mobile body identification information and first information that can identify the mobile body from a passenger terminal operated by a passenger of the mobile body, and acquiring second information and the mobile body identification information from the staff terminal. means and
storage processing means for storing the first information and the second information in a storage means in association with the moving object identification information;
Output means for outputting the first information and the second information stored in the storage means for each of the mobile body identification information;
An information providing system is provided.
情報提供装置と、
を備え、
前記情報提供装置は、
前記移動体の乗客が操作する乗客端末から、前記移動体が特定可能な移動体特定情報及び第1情報を取得するとともに、前記職員端末から、第2情報及び前記移動体特定情報を取得する取得手段と、
前記第1情報及び前記第2情報を前記移動体特定情報に紐づけて記憶手段に記憶させる記憶処理手段と、
前記移動体特定情報別に、前記記憶手段に記憶されている前記第1情報及び前記第2情報を出力する出力手段と、
を備える情報提供システムが提供される。 According to one aspect of the present invention, an employee terminal operated by an employee belonging to an organization that manages a mobile object;
an information providing device;
Equipped with
The information providing device includes:
Acquisition of acquiring mobile body identification information and first information that can identify the mobile body from a passenger terminal operated by a passenger of the mobile body, and acquiring second information and the mobile body identification information from the staff terminal. means and
storage processing means for storing the first information and the second information in a storage means in association with the moving object identification information;
Output means for outputting the first information and the second information stored in the storage means for each of the mobile body identification information;
An information providing system is provided.
本発明の一態様によれば、コンピュータが、
移動体の乗客が操作する乗客端末から、前記移動体が特定可能な移動体特定情報及び第1情報を取得するとともに、前記移動体を管理している団体に所属している職員が操作する職員端末から、第2情報及び前記移動体特定情報を取得し、
前記第1情報及び前記第2情報を前記移動体特定情報に紐づけて記憶手段に記憶させ、
前記移動体特定情報別に、前記記憶手段に記憶されている前記第1情報及び前記第2情報を出力する、情報提供方法が提供される。 According to one aspect of the invention, the computer:
A staff member who acquires mobile body identification information and first information that can identify the mobile body from a passenger terminal operated by a passenger of the mobile body, and who is operated by a staff member who belongs to an organization that manages the mobile body. obtaining second information and the mobile object identification information from the terminal;
storing the first information and the second information in a storage means in association with the mobile body identification information;
An information providing method is provided, which outputs the first information and the second information stored in the storage means for each of the moving body specific information.
移動体の乗客が操作する乗客端末から、前記移動体が特定可能な移動体特定情報及び第1情報を取得するとともに、前記移動体を管理している団体に所属している職員が操作する職員端末から、第2情報及び前記移動体特定情報を取得し、
前記第1情報及び前記第2情報を前記移動体特定情報に紐づけて記憶手段に記憶させ、
前記移動体特定情報別に、前記記憶手段に記憶されている前記第1情報及び前記第2情報を出力する、情報提供方法が提供される。 According to one aspect of the invention, the computer:
A staff member who acquires mobile body identification information and first information that can identify the mobile body from a passenger terminal operated by a passenger of the mobile body, and who is operated by a staff member who belongs to an organization that manages the mobile body. obtaining second information and the mobile object identification information from the terminal;
storing the first information and the second information in a storage means in association with the mobile body identification information;
An information providing method is provided, which outputs the first information and the second information stored in the storage means for each of the moving body specific information.
本発明の一態様によれば、コンピュータに実行可能なプログラムを記録した記録媒体であって、
前記プログラムは、前記コンピュータに、
移動体の乗客が操作する乗客端末から、前記移動体が特定可能な移動体特定情報及び第1情報を取得するとともに、前記移動体を管理している団体に所属している職員が操作する職員端末から、第2情報及び前記移動体特定情報を取得する取得機能と、
前記第1情報及び前記第2情報を前記移動体特定情報に紐づけて記憶手段に記憶させる記憶処理機能と、
前記移動体特定情報別に、前記記憶手段に記憶されている前記第1情報及び前記第2情報を出力する出力機能と、
を持たせる記録媒体が提供される。 According to one aspect of the present invention, there is provided a recording medium recording a computer-executable program,
The program causes the computer to
A staff member who acquires mobile body identification information and first information that can identify the mobile body from a passenger terminal operated by a passenger of the mobile body, and who is operated by a staff member who belongs to an organization that manages the mobile body. an acquisition function that acquires the second information and the mobile object identification information from the terminal;
a storage processing function for storing the first information and the second information in a storage means in association with the mobile object identification information;
an output function that outputs the first information and the second information stored in the storage means for each of the mobile body identification information;
A recording medium is provided that has the following information.
前記プログラムは、前記コンピュータに、
移動体の乗客が操作する乗客端末から、前記移動体が特定可能な移動体特定情報及び第1情報を取得するとともに、前記移動体を管理している団体に所属している職員が操作する職員端末から、第2情報及び前記移動体特定情報を取得する取得機能と、
前記第1情報及び前記第2情報を前記移動体特定情報に紐づけて記憶手段に記憶させる記憶処理機能と、
前記移動体特定情報別に、前記記憶手段に記憶されている前記第1情報及び前記第2情報を出力する出力機能と、
を持たせる記録媒体が提供される。 According to one aspect of the present invention, there is provided a recording medium recording a computer-executable program,
The program causes the computer to
A staff member who acquires mobile body identification information and first information that can identify the mobile body from a passenger terminal operated by a passenger of the mobile body, and who is operated by a staff member who belongs to an organization that manages the mobile body. an acquisition function that acquires the second information and the mobile object identification information from the terminal;
a storage processing function for storing the first information and the second information in a storage means in association with the mobile object identification information;
an output function that outputs the first information and the second information stored in the storage means for each of the mobile body identification information;
A recording medium is provided that has the following information.
本発明の一態様によれば、移動体の利用者に提供できる情報の種類を増やすことができる。
According to one aspect of the present invention, the types of information that can be provided to users of mobile objects can be increased.
以下、本発明の実施の形態について、図面を用いて説明する。尚、すべての図面において、同様な構成要素には同様の符号を付し、適宜説明を省略する。
Hereinafter, embodiments of the present invention will be described using the drawings. Note that in all the drawings, similar components are denoted by the same reference numerals, and descriptions thereof will be omitted as appropriate.
(第1の実施形態)
図1は、本実施形態に係る情報提供システムの概要を示す図である。この情報提供システムは、利用者、例えば移動体の乗客に情報を提供するために用いられ、情報提供装置10及び職員端末30を備えている。 (First embodiment)
FIG. 1 is a diagram showing an overview of an information providing system according to this embodiment. This information providing system is used to provide information to users, for example, passengers of moving bodies, and includes aninformation providing device 10 and a staff terminal 30.
図1は、本実施形態に係る情報提供システムの概要を示す図である。この情報提供システムは、利用者、例えば移動体の乗客に情報を提供するために用いられ、情報提供装置10及び職員端末30を備えている。 (First embodiment)
FIG. 1 is a diagram showing an overview of an information providing system according to this embodiment. This information providing system is used to provide information to users, for example, passengers of moving bodies, and includes an
職員端末30は、移動体を管理している団体に所属している職員に操作される。
The staff terminal 30 is operated by a staff member who belongs to an organization that manages the mobile object.
情報提供装置10は、取得部110、記憶処理部120、及び出力部130を有する。取得部110は、移動体の乗客が操作する乗客端末から、第1情報及び移動体特定情報を取得するとともに、職員端末30から、第2情報及び移動体特定情報を取得する。移動体特定情報は、移動体を特定可能な情報である。記憶処理部120は、第1情報及び第2情報を移動体特定情報に紐づけて記憶部40に記憶させる。出力部130は、移動体特定情報別に、記憶部40に記憶されている第1情報及び第2情報を出力する。出力部130の出力先は、例えば乗客端末及び職員端末30である。
The information providing device 10 includes an acquisition section 110, a storage processing section 120, and an output section 130. The acquisition unit 110 acquires first information and mobile body specific information from a passenger terminal operated by a passenger of the mobile body, and also acquires second information and mobile body specific information from the staff terminal 30. The mobile object identification information is information that can identify a mobile object. The storage processing unit 120 causes the storage unit 40 to store the first information and the second information in association with the mobile body identification information. The output unit 130 outputs the first information and the second information stored in the storage unit 40 for each moving object identification information. The output destinations of the output unit 130 are, for example, passenger terminals and staff terminals 30.
この情報提供システムによれば、乗客端末には、第1情報及び第2情報が移動体特定情報別に出力される。第1情報は乗客によって送信された情報であり、第2情報は職員によって送信された情報である。従って、利用者、例えば乗客に提供できる情報の種類は多くなる。
According to this information providing system, the first information and the second information are output to the passenger terminal for each mobile object identification information. The first information is information sent by passengers and the second information is information sent by staff. Therefore, the types of information that can be provided to users, such as passengers, increase.
以下、この情報提供システムの詳細例について説明する。
A detailed example of this information providing system will be described below.
図2は、図1に示した情報提供システムの利用環境を説明するための図である。この情報提供システムは、移動体50に関する情報を提供するシステムである。この情報提供システムは、上記したように、情報提供装置10及び職員端末30を備えており、乗客端末20、記憶部40、及び中継装置52と共に使用される。
FIG. 2 is a diagram for explaining the usage environment of the information providing system shown in FIG. 1. This information providing system is a system that provides information regarding the mobile object 50. As described above, this information providing system includes the information providing device 10 and the staff terminal 30, and is used together with the passenger terminal 20, the storage unit 40, and the relay device 52.
移動体50は、例えば鉄道車両、バス、船、又は飛行機などの公共交通機関である。移動体50は移動体特定情報、例えば移動体毎に付与されたIDを有している。移動体特定情報は、例えば編成単位で付与されている。一例として移動体50が複数の車両を繋いだ列車の場合、これら複数の車両には同一の移動体特定情報が付与されている。ただし、移動体特定情報は、これら複数の車両別に付与されていてもよい。
The moving object 50 is, for example, a public transportation such as a railway vehicle, a bus, a ship, or an airplane. The mobile body 50 has mobile body identification information, for example, an ID assigned to each mobile body. The mobile body identification information is provided, for example, in units of organization. As an example, if the moving object 50 is a train in which a plurality of vehicles are connected, the same moving object identification information is given to these plurality of vehicles. However, the mobile object identification information may be provided for each of these plurality of vehicles.
移動体50の内部には媒体54が設けられている。媒体54は、その移動体50に付与された移動体特定情報を有している。媒体54は、印刷媒体であってもよいし、ディスプレイなどの表示媒体であってもよいし、近距離無線通信機能を有する記憶媒体であってもよい。媒体54は、つり革及び手すりの少なくとも一方に取り付けられていてもよい。また媒体54は、移動体50内に設置された広告の一部であっていてもよい。
A medium 54 is provided inside the moving body 50. The medium 54 has mobile body identification information given to the mobile body 50. The medium 54 may be a print medium, a display medium such as a display, or a storage medium having a short-range wireless communication function. The medium 54 may be attached to at least one of a strap and a handrail. Further, the medium 54 may be part of an advertisement placed within the mobile object 50.
媒体54が印刷媒体の場合、媒体54は、例えばコード化された移動体特定情報を表示している。移動体特定情報を示すコードは、バーコードであってもよいし2次元コードであってもよい。そして乗客端末20は、例えばコードを読み取る機能を用いて媒体54から移動体特定情報を読み取る。媒体54が表示媒体の場合も同様である。
When the medium 54 is a print medium, the medium 54 displays, for example, coded moving object identification information. The code indicating the moving object identification information may be a bar code or a two-dimensional code. Then, the passenger terminal 20 reads the moving object identification information from the medium 54 using, for example, a code reading function. The same applies when the medium 54 is a display medium.
一方、媒体54が記憶媒体の場合、乗客端末20は、近距離無線を介して媒体54から移動体特定情報を取得する。
On the other hand, when the medium 54 is a storage medium, the passenger terminal 20 acquires the mobile object identification information from the medium 54 via short-range wireless communication.
乗客端末20は、移動体50の利用者によって操作される。乗客端末20は、例えば携帯型の端末である。乗客端末20は、媒体54から取得した移動体特定情報を、第1情報とともに情報提供装置10に送信する。第1情報は、例えば、移動体50の乗客が乗客端末20に入力した情報、及び乗客端末20が生成した情報の少なくとも一方を含んでいる。乗客が乗客端末20に入力した情報の一例は、移動体50の状況を示すテキストデータである。このテキストデータは、例えば、移動体50の内部の気温の状態(暑い、寒いなど)を示していてもよいし、移動体50の内部の照度の状態(明るすぎる、暗すぎるなど)を示していてもよい。一方、乗客端末20が生成した情報の一例は、乗客端末20が搭載しているセンサが生成した情報である。この情報の一例は、移動体50の内部を撮影した画像、移動体50の内部の気温の測定値、及び移動体50の内部の照度の測定値、の少なくとも一つである。
The passenger terminal 20 is operated by the user of the mobile object 50. The passenger terminal 20 is, for example, a portable terminal. The passenger terminal 20 transmits the mobile object identification information acquired from the medium 54 to the information providing device 10 together with the first information. The first information includes, for example, at least one of information input by a passenger of the mobile object 50 into the passenger terminal 20 and information generated by the passenger terminal 20. An example of the information input by the passenger into the passenger terminal 20 is text data indicating the status of the mobile object 50. This text data may, for example, indicate the state of the temperature inside the mobile body 50 (hot, cold, etc.) or the state of the illuminance inside the mobile body 50 (too bright, too dark, etc.). It's okay. On the other hand, an example of the information generated by the passenger terminal 20 is information generated by a sensor mounted on the passenger terminal 20. An example of this information is at least one of an image taken of the inside of the moving body 50, a measured value of the temperature inside the moving body 50, and a measured value of the illuminance inside the moving body 50.
中継装置52は、移動体50に搭載されている。中継装置52は、公共通信網70を介して、移動体50の外部の装置、例えば情報提供装置10と通信する。ただし、中継装置52は、公共通信網70の代わりにローカルネットワーク60を介して移動体50の外部の装置、例えば情報提供装置10と通信してもよい。そして乗客端末20は、中継装置52を介して、情報提供装置10と通信する。この通信は、無線通信によって行われる。この無線通信は、例えば移動体50の内部に設置されたアンテナを介して行われる。このアンテナと乗客端末20の間の通信が可能な距離は、例えば1m以上10m以下である。情報提供装置10は、中継装置52を介している場合のみ、乗客端末20と通信してもよい。
The relay device 52 is mounted on the mobile body 50. The relay device 52 communicates with a device external to the mobile body 50, for example, the information providing device 10, via the public communication network 70. However, the relay device 52 may communicate with a device external to the mobile body 50, for example, the information providing device 10, via the local network 60 instead of the public communication network 70. The passenger terminal 20 then communicates with the information providing device 10 via the relay device 52. This communication is performed by wireless communication. This wireless communication is performed, for example, via an antenna installed inside the mobile body 50. The communication distance between this antenna and the passenger terminal 20 is, for example, 1 m or more and 10 m or less. The information providing device 10 may communicate with the passenger terminal 20 only via the relay device 52.
職員端末30は、移動体50を管理している団体に所属している職員、例えば移動体50の運行会社の職員によって操作される。職員端末30は、据置型の端末でもよいし、携帯型の端末でもよい。職員は、職員端末30又は他の端末を介して、移動体50の空調の設定(例えば設定温度)及び照明器具の照度を制御することができる。
The staff terminal 30 is operated by a staff member of an organization that manages the mobile body 50, for example, an employee of the operating company of the mobile body 50. The staff terminal 30 may be a stationary terminal or a portable terminal. The staff member can control the air conditioning settings (for example, temperature setting) and the illuminance of the lighting equipment of the mobile body 50 via the staff terminal 30 or other terminals.
職員端末30は、移動体特定情報を記憶している記憶部を利用可能である。この記憶部は、複数の移動体50別に移動体特定情報を記憶している。そして職員は、職員端末30に、第2情報を関連付けるべき移動体50の移動体特定情報を記憶部から読み出させるとともに、職員端末30に第2情報を入力する。第2情報の一例は、移動体50の利用者、例えば乗客に提供すべき情報である。この情報は、テキストデータ及び画像データの少なくとも一方を含んでいる。第2情報は、URLを含んでいてもよい。第2情報の具体例は、例えば以下の少なくとも一つである。
・その移動体50を運営している団体が発行している企画チケットの情報。
・その移動体50の運行情報、例えば遅延情報。
・その移動体50以外の公共交通手段の運行情報、例えば遅延情報。
・その移動体50の空調の設定を変えたことを示す情報。
・その移動体50の照明器具の照度を変えたことを示す情報。
・その移動体50の移動経路の周辺に関する情報。例えば駅の周囲の施設の営業状態に関する情報やその施設の広告情報。
・緊急で乗客に伝える必要がある情報。例えば、地震などの自然災害に関する情報、並びに不審者又は不審物に関する情報。 Thestaff terminal 30 can use a storage unit that stores mobile object identification information. This storage unit stores mobile body identification information for each of the plurality of mobile bodies 50. Then, the staff member causes the staff terminal 30 to read out the mobile unit specific information of the mobile unit 50 to be associated with the second information from the storage unit, and inputs the second information into the staff terminal 30. An example of the second information is information to be provided to a user of the mobile body 50, for example, a passenger. This information includes at least one of text data and image data. The second information may include a URL. A specific example of the second information is, for example, at least one of the following.
- Information on special tickets issued by the organization that operates themobile object 50.
- Operation information of themobile object 50, for example delay information.
- Operation information of public transportation means other than themobile object 50, for example, delay information.
- Information indicating that the air conditioning settings of themobile object 50 have been changed.
- Information indicating that the illuminance of the lighting equipment of the movingobject 50 has been changed.
- Information regarding the vicinity of the moving route of the movingbody 50. For example, information about the business status of facilities around the station and advertising information for those facilities.
・Information that needs to be conveyed to passengers in an emergency. For example, information regarding natural disasters such as earthquakes, and information regarding suspicious persons or objects.
・その移動体50を運営している団体が発行している企画チケットの情報。
・その移動体50の運行情報、例えば遅延情報。
・その移動体50以外の公共交通手段の運行情報、例えば遅延情報。
・その移動体50の空調の設定を変えたことを示す情報。
・その移動体50の照明器具の照度を変えたことを示す情報。
・その移動体50の移動経路の周辺に関する情報。例えば駅の周囲の施設の営業状態に関する情報やその施設の広告情報。
・緊急で乗客に伝える必要がある情報。例えば、地震などの自然災害に関する情報、並びに不審者又は不審物に関する情報。 The
- Information on special tickets issued by the organization that operates the
- Operation information of the
- Operation information of public transportation means other than the
- Information indicating that the air conditioning settings of the
- Information indicating that the illuminance of the lighting equipment of the moving
- Information regarding the vicinity of the moving route of the moving
・Information that needs to be conveyed to passengers in an emergency. For example, information regarding natural disasters such as earthquakes, and information regarding suspicious persons or objects.
なお、第2情報の少なくとも一部は、すべての移動体50に共通の情報であってもよい。
Note that at least a portion of the second information may be information common to all moving bodies 50.
職員端末30は、ローカルネットワーク60及び公共通信網70を介して、情報提供装置10と通信する。情報提供装置10は、ローカルネットワーク60を介している場合のみ、職員端末30と通信してもよい。なお、情報提供装置10は、公共通信網70を介することなく、ローカルネットワーク60を介して職員端末30と通信してもよい。
The staff terminal 30 communicates with the information providing device 10 via the local network 60 and the public communication network 70. The information providing device 10 may communicate with the staff terminal 30 only through the local network 60. Note that the information providing device 10 may communicate with the staff terminal 30 via the local network 60 instead of via the public communication network 70.
そして情報提供装置10は、取得部110、記憶処理部120、及び出力部130を有しており、記憶部40を利用可能である。記憶部40は、情報提供装置10の一部であってもよいし、情報提供装置10の外部に位置していてもよい。
The information providing device 10 has an acquisition section 110, a storage processing section 120, and an output section 130, and can use the storage section 40. The storage unit 40 may be a part of the information providing device 10 or may be located outside the information providing device 10.
取得部110は、図2を用いて説明したように、乗客端末20から移動体特定情報及び第1情報を取得するとともに、職員端末30から移動体特定情報及び第2情報を取得する。
As explained using FIG. 2, the acquisition unit 110 acquires the mobile object identification information and first information from the passenger terminal 20, and also acquires the mobile object identification information and second information from the staff terminal 30.
記憶処理部120は、乗客端末20から取得した第1情報を、この第1情報とともに取得した移動体特定情報に紐づけて、記憶部40に記憶させる。また記憶処理部120は、職員端末30から取得した第2情報を、この第2情報と共に取得した移動体特定情報に紐づけて、記憶部40に記憶させる。
The storage processing unit 120 stores the first information acquired from the passenger terminal 20 in the storage unit 40 in association with the mobile body identification information acquired together with the first information. Furthermore, the storage processing unit 120 causes the storage unit 40 to store the second information acquired from the staff terminal 30 in association with the mobile body identification information acquired together with the second information.
出力部130は、記憶部40が記憶している第1情報及び第2情報を、移動体特定情報別に出力する。言い換えると、出力部130は、ある移動体50の移動体特定情報を端末から取得すると、この移動体特定情報に紐づいている第1情報及び第2情報を読み出し、読み出した情報を端末に出力する。この情報は、例えば掲示板形式で端末に表示されてもよい。出力部130が通信する端末は、例えば乗客端末20であるが、職員端末30でもよい。
The output unit 130 outputs the first information and the second information stored in the storage unit 40 for each mobile object identification information. In other words, when the output unit 130 acquires the mobile body identification information of a certain mobile body 50 from the terminal, it reads out the first information and the second information linked to this mobile body identification information, and outputs the read information to the terminal. do. This information may be displayed on the terminal in the form of a bulletin board, for example. The terminal with which the output unit 130 communicates is, for example, the passenger terminal 20, but may also be the staff terminal 30.
図3は、記憶部40が記憶している情報の一例を示す図である。本図に示す例において、記憶部40は、移動体別に、移動体特定情報、第1の情報、及び第2の情報を記憶している。なお、第1情報及び第2情報は、その情報のタイトルと、その情報の本体とを含んでいてもよい。記憶部40は、第1の情報及び第2の情報を、さらに、その情報の送信者を識別する送信者識別情報及び送信日時に紐づけて記憶している。なお、送信者識別情報は、送信者が乗客であるか職員であるかを識別するのみの情報であってもよいし、送信者を人単位で識別可能な情報であってもよい。
FIG. 3 is a diagram showing an example of information stored in the storage unit 40. In the example shown in this figure, the storage unit 40 stores mobile body identification information, first information, and second information for each mobile body. Note that the first information and the second information may include the title of the information and the main body of the information. The storage unit 40 further stores the first information and the second information in association with sender identification information for identifying the sender of the information and the date and time of sending. Note that the sender identification information may be information that only identifies whether the sender is a passenger or a staff member, or may be information that allows the sender to be identified on an individual basis.
図4は、情報提供装置10のハードウェア構成例を示す図である。情報提供装置10は、バス1010、プロセッサ1020、メモリ1030、ストレージデバイス1040、入出力インタフェース1050、及びネットワークインタフェース1060を有する。
FIG. 4 is a diagram showing an example of the hardware configuration of the information providing device 10. The information providing device 10 includes a bus 1010, a processor 1020, a memory 1030, a storage device 1040, an input/output interface 1050, and a network interface 1060.
バス1010は、プロセッサ1020、メモリ1030、ストレージデバイス1040、入出力インタフェース1050、及びネットワークインタフェース1060が、相互にデータを送受信するためのデータ伝送路である。ただし、プロセッサ1020などを互いに接続する方法は、バス接続に限定されない。
The bus 1010 is a data transmission path through which the processor 1020, memory 1030, storage device 1040, input/output interface 1050, and network interface 1060 exchange data with each other. However, the method of connecting the processors 1020 and the like to each other is not limited to bus connection.
プロセッサ1020は、CPU(Central Processing Unit)やGPU(Graphics Processing Unit)などで実現されるプロセッサである。
The processor 1020 is a processor implemented by a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), or the like.
メモリ1030は、RAM(Random Access Memory)などで実現される主記憶装置である。
The memory 1030 is a main storage device implemented by RAM (Random Access Memory) or the like.
ストレージデバイス1040は、HDD(Hard Disk Drive)、SSD(Solid State Drive)、メモリカードなどのリムーバブルメディア、又はROM(Read Only Memory)などで実現される補助記憶装置である。ストレージデバイス1040は情報提供装置10の各機能(例えば取得部110、記憶処理部120、及び出力部130)を実現するプログラムモジュールを記憶している。プロセッサ1020がこれら各プログラムモジュールをメモリ1030上に読み込んで実行することで、そのプログラムモジュールに対応する各機能が実現される。また、ストレージデバイス1040は記憶部40としても機能してもよい。
The storage device 1040 is an auxiliary storage device realized by a removable medium such as an HDD (Hard Disk Drive), an SSD (Solid State Drive), a memory card, or a ROM (Read Only Memory). The storage device 1040 stores program modules that implement each function of the information providing apparatus 10 (for example, the acquisition section 110, the storage processing section 120, and the output section 130). When the processor 1020 reads each of these program modules onto the memory 1030 and executes them, each function corresponding to the program module is realized. Further, the storage device 1040 may also function as the storage unit 40.
入出力インタフェース1050は、情報提供装置10と各種入出力機器とを接続するためのインタフェースである。
The input/output interface 1050 is an interface for connecting the information providing device 10 and various input/output devices.
ネットワークインタフェース1060は、情報提供装置10をネットワークに接続するためのインタフェースである。このネットワークは、例えばLAN(Local Area Network)やWAN(Wide Area Network)である。ネットワークインタフェース1060がネットワークに接続する方法は、無線接続であってもよいし、有線接続であってもよい。情報提供装置10は、ネットワークインタフェース1060を介して乗客端末20及び職員端末30と通信する。
The network interface 1060 is an interface for connecting the information providing device 10 to a network. This network is, for example, a LAN (Local Area Network) or a WAN (Wide Area Network). The method by which the network interface 1060 connects to the network may be a wireless connection or a wired connection. The information providing device 10 communicates with the passenger terminal 20 and the staff terminal 30 via the network interface 1060.
図5は、情報提供装置10及び乗客端末20が行う処理の一例を示す図である。なお、乗客端末20を職員端末30に置き換えても、移動体特定情報の取得方法(ステップS10)を除いて、本図と同様の処理が行われる。
FIG. 5 is a diagram showing an example of processing performed by the information providing device 10 and the passenger terminal 20. Note that even if the passenger terminal 20 is replaced with the staff terminal 30, the same processing as in this figure is performed, except for the method of acquiring the moving object identification information (step S10).
まず情報提供装置10を利用することを希望する乗客は、乗客端末20に予めインストールされているアプリケーションプログラムを立ち上げる。なお、この立ち上げは、乗客端末20が移動体50内に入ったことを検知した時、例えば、乗客端末20が中継装置52との通信が可能になったことを検知した時に、自動的に行われてもよい。なお、後者の場合、乗客端末20は、中継装置52との通信が不可能になったとき、このアプリケーションプログラムを終了させるのが好ましい。
First, a passenger who wishes to use the information providing device 10 launches an application program that is preinstalled on the passenger terminal 20. Note that this start-up is automatically performed when it is detected that the passenger terminal 20 has entered the mobile object 50, for example, when it is detected that the passenger terminal 20 is able to communicate with the relay device 52. May be done. In the latter case, it is preferable that the passenger terminal 20 terminates this application program when communication with the relay device 52 becomes impossible.
そして乗客は、乗客端末20に、移動体50内の媒体54からその移動体50の移動体特定情報を取得させる(ステップS10)。すると乗客端末20は、移動体特定情報を情報提供装置10に送信する(ステップS20)。
Then, the passenger causes the passenger terminal 20 to acquire the mobile body identification information of the mobile body 50 from the medium 54 in the mobile body 50 (step S10). Then, the passenger terminal 20 transmits the mobile object identification information to the information providing device 10 (step S20).
情報提供装置10の取得部110は、移動体特定情報を取得する。次いで情報提供装置10の出力部130は、乗客端末20に画面を表示させるためのデータ、すなわち画面データを生成し(ステップS30)、この画面データを乗客端末20に送信する(ステップS40)。なお、この画面データによって表示される画面は、ステップS20で送信された移動体特定情報に関する第1情報及び第2情報を表示したり入力するための画面である。なお、この段階で送信される画面データは、トップ画面に相当する画面データであってもよい。
The acquisition unit 110 of the information providing device 10 acquires mobile body identification information. Next, the output unit 130 of the information providing device 10 generates data for displaying a screen on the passenger terminal 20, that is, screen data (step S30), and transmits this screen data to the passenger terminal 20 (step S40). Note that the screen displayed by this screen data is a screen for displaying or inputting the first information and second information regarding the mobile object identification information transmitted in step S20. Note that the screen data transmitted at this stage may be screen data corresponding to the top screen.
乗客端末20は、画面データを受信すると、この画面データに従って画面を表示する(ステップS50)。その後、情報提供装置10及び乗客端末20は、乗客による乗客端末20への入力に従って、情報の送受信及び表示を繰り返す(ステップS60)。
Upon receiving the screen data, the passenger terminal 20 displays the screen according to this screen data (step S50). After that, the information providing device 10 and the passenger terminal 20 repeat transmitting, receiving, and displaying information according to the input to the passenger terminal 20 by the passenger (step S60).
図6は、図5のステップS60で行われる処理の第1例を示す図である。本図に示す処理は、乗客端末20が新たな第1情報を情報提供装置10に送信する場合を示している。
FIG. 6 is a diagram showing a first example of the process performed in step S60 of FIG. 5. The process shown in this figure shows a case where the passenger terminal 20 transmits new first information to the information providing device 10.
まず乗客は、乗客端末20に、第1情報を入力するための画面データを要求することを示す情報を送信させる(ステップS110)。すると情報提供装置10の出力部130は、この画面データを乗客端末20に送信する(ステップS120)。乗客端末20は、この画面データに従って入力画面を表示する(ステップS130)。この入力画面は、例えば、第1情報のタイトルを入力する欄と、第1情報の本体を入力する欄とを有している。
First, the passenger causes the passenger terminal 20 to transmit information indicating that screen data for inputting the first information is requested (step S110). Then, the output unit 130 of the information providing device 10 transmits this screen data to the passenger terminal 20 (step S120). The passenger terminal 20 displays an input screen according to this screen data (step S130). This input screen has, for example, a column for inputting the title of the first information and a column for inputting the main body of the first information.
乗客は、乗客端末20を操作し、この入力画面に第1情報を入力する(ステップS140)。すると乗客端末20は、この第1情報を、図5のステップS10で取得した移動体特定情報に紐づけて情報提供装置10に送信する(ステップS150)。
The passenger operates the passenger terminal 20 and inputs the first information on this input screen (step S140). Then, the passenger terminal 20 transmits this first information to the information providing device 10 in association with the mobile object identification information acquired in step S10 of FIG. 5 (step S150).
情報提供装置10の取得部110は、この第1情報を移動体特定情報に紐づけて取得する。そして記憶処理部120は、取得部110が取得した第1情報をこの移動体特定情報に紐づけて記憶部40に記憶させる。この際、記憶処理部120は、必要に応じて、送信者識別情報及び送信日時を記憶部40に記憶させてもよい(ステップS160)。
The acquisition unit 110 of the information providing device 10 acquires this first information in association with the mobile object identification information. Then, the storage processing unit 120 stores the first information acquired by the acquisition unit 110 in the storage unit 40 in association with this moving body identification information. At this time, the storage processing unit 120 may store the sender identification information and the transmission date and time in the storage unit 40 as necessary (step S160).
図7は、図5のステップS60で行われる処理の第2例を示す図である。本図に示す処理は、情報提供装置10が、記憶部40に記憶されている第1情報及び第2情報を出力する場合を示している。
FIG. 7 is a diagram showing a second example of the process performed in step S60 of FIG. 5. The process shown in this figure shows a case where the information providing device 10 outputs the first information and the second information stored in the storage unit 40.
まず乗客は、乗客端末20に、記憶部40が記憶している第1情報及び第2情報を要求することを示す情報を送信させる。この際、乗客端末20は、図5のステップS10で取得した移動体特定情報も送信する(ステップS210)。
First, the passenger causes the passenger terminal 20 to transmit information indicating that the first information and the second information stored in the storage section 40 are requested. At this time, the passenger terminal 20 also transmits the mobile object identification information acquired in step S10 of FIG. 5 (step S210).
情報提供装置10の取得部110は、乗客端末20が送信した情報を取得する。次いで出力部130は、ステップS210で送信された移動体特定情報に紐づいている第1情報及び第2情報を記憶部40から読み出す(ステップS220)。そして出力部130は、読み出した情報を乗客端末20に送信する(ステップS230)。
The acquisition unit 110 of the information providing device 10 acquires the information transmitted by the passenger terminal 20. Next, the output unit 130 reads from the storage unit 40 the first information and the second information linked to the mobile body identification information transmitted in step S210 (step S220). The output unit 130 then transmits the read information to the passenger terminal 20 (step S230).
そして乗客端末20は、情報提供装置10から受信した第1情報及び第2情報を表示する(ステップS240)。
Then, the passenger terminal 20 displays the first information and second information received from the information providing device 10 (step S240).
以上、本実施形態によれば、情報提供装置10の記憶処理部120は、移動体特定情報に紐づけて、第1情報及び第2情報を記憶部40に記憶させる。第1情報は移動体50の乗客が入力した情報であり、第2情報は移動体50を運営する団体の職員が入力した情報である。そして情報提供装置10の出力部130は、乗客端末20に、第1情報及び第2情報を、移動体特定情報別に出力する。従って、移動体50の利用者、例えば乗客に提供できる情報の種類を増やすことができる。
As described above, according to the present embodiment, the storage processing unit 120 of the information providing device 10 stores the first information and the second information in the storage unit 40 in association with the mobile body identification information. The first information is information input by a passenger of the mobile body 50, and the second information is information input by an employee of the organization that operates the mobile body 50. Then, the output unit 130 of the information providing device 10 outputs the first information and the second information to the passenger terminal 20 for each moving body specific information. Therefore, the types of information that can be provided to users of the mobile body 50, such as passengers, can be increased.
また、出力部130は、職員端末30にも、第1情報及び第2情報を、移動体特定情報別に出力する。このため、情報提供装置10は、移動体50の乗客と職員に情報を共有させることができる。
The output unit 130 also outputs the first information and the second information to the staff terminal 30 for each mobile object identification information. Therefore, the information providing device 10 can allow the passengers and staff of the mobile object 50 to share information.
(第2実施形態)
本実施形態に係る情報提供システムは、第1情報及び第2情報が複数のグループに分けて扱う点を除いて、第1実施形態に係る情報提供システムと同様である。ここでのグループは、例えば掲示板におけるスレッドに相当している。この場合、スレッドのタイトルの例は、以下の通りである。
・乗客からのクレームの受付
・職員から乗客への情報提供
・乗客同士のコミュニケーション。この場合、スレッドは、さらに話題別に分かれていてもよい。話題の一例は、定期利用者と非定期利用者による交流、又は、沿線の観光情報である。 (Second embodiment)
The information providing system according to the present embodiment is similar to the information providing system according to the first embodiment, except that the first information and the second information are divided into a plurality of groups and handled. The group here corresponds to, for example, a thread on a bulletin board. In this case, an example of a thread title is as follows.
・Receiving complaints from passengers ・Providing information from staff to passengers ・Communication between passengers. In this case, the threads may be further divided by topic. Examples of topics are interactions between regular users and non-regular users, or tourist information along the railway.
本実施形態に係る情報提供システムは、第1情報及び第2情報が複数のグループに分けて扱う点を除いて、第1実施形態に係る情報提供システムと同様である。ここでのグループは、例えば掲示板におけるスレッドに相当している。この場合、スレッドのタイトルの例は、以下の通りである。
・乗客からのクレームの受付
・職員から乗客への情報提供
・乗客同士のコミュニケーション。この場合、スレッドは、さらに話題別に分かれていてもよい。話題の一例は、定期利用者と非定期利用者による交流、又は、沿線の観光情報である。 (Second embodiment)
The information providing system according to the present embodiment is similar to the information providing system according to the first embodiment, except that the first information and the second information are divided into a plurality of groups and handled. The group here corresponds to, for example, a thread on a bulletin board. In this case, an example of a thread title is as follows.
・Receiving complaints from passengers ・Providing information from staff to passengers ・Communication between passengers. In this case, the threads may be further divided by topic. Examples of topics are interactions between regular users and non-regular users, or tourist information along the railway.
そして情報提供装置10の記憶処理部120は、一つの移動体特定情報に紐づいた第1情報及び第2情報を、さらに複数のグループに分けて記憶部40に記憶させる。そして情報提供装置10の出力部130は、グループ単位で第1情報及び第2情報を出力する。
Then, the storage processing unit 120 of the information providing device 10 further divides the first information and the second information linked to one mobile object identification information into a plurality of groups and stores them in the storage unit 40. Then, the output unit 130 of the information providing device 10 outputs the first information and the second information in groups.
新たなグループは、例えば乗客によって追加されてもよいし、職員によって追加されてもよい。
A new group may be added, for example, by a passenger or by a staff member.
また複数のグループのそれぞれには、送信権限設定情報及び読出権限設定情報が紐づけられている。
Furthermore, each of the plurality of groups is associated with transmission authority setting information and reading authority setting information.
送信権限設定情報は、そのグループへの第1情報の送信権限を有する乗客を特定可能な情報、及び、そのグループへの第2情報の送信権限を有する職員を特定可能な情報を含んでいる。すなわち、送信権限設定情報で示された利用者以外の人は、そのグループに情報を送信することができない。例えば一部のグループは、第2情報のみが送信可能になっていてもよい。すなわち、掲示板のスレッドの場合、一部のスレッドは、職員のみが情報を投稿可能になっていてもよい。
The transmission authority setting information includes information that allows identification of passengers who have the authority to transmit the first information to the group, and information that allows identification of the staff member who has the authority to transmit the second information to the group. That is, anyone other than the user indicated by the transmission authority setting information cannot transmit information to that group. For example, some groups may be able to transmit only the second information. That is, in the case of bulletin board threads, some threads may allow only staff members to post information.
読出権限設定情報は、そのグループに紐づいている第1情報及び第2情報を読み出す権限を有する利用者を特定するための情報、例えばその権限を有する乗客及び職員を特定するための情報を含んでいる。すなわち、読出権限設定情報で示された利用者以外の人は、そのグループに紐づいている第1情報及び第2情報を確認することはできない。
The reading authority setting information includes information for identifying users who have the authority to read the first information and the second information linked to the group, for example, information for identifying the passengers and staff who have the authority. I'm here. That is, anyone other than the user indicated by the read authority setting information cannot confirm the first information and second information associated with the group.
なお、送信権限設定情報及び読出権限設定情報の少なくとも一方は、その移動体50の乗客であればその権限を有することを示していてもよいし、職員であればその権限を有することを示していてもよい。
Note that at least one of the sending authority setting information and the reading authority setting information may indicate that a passenger of the mobile object 50 has that authority, or may indicate that a staff member has that authority. It's okay.
また、乗客端末20に関する送信権限設定情報及び読出権限設定情報は、「乗客端末20が中継装置52を介して通信していること」であってもよい。また、職員端末30に関する送信権限設定情報及び読出権限設定情報は、「職員端末30がローカルネットワーク60を介して通信していること」であってもよい。
Furthermore, the transmission authority setting information and read authority setting information regarding the passenger terminal 20 may be "that the passenger terminal 20 is communicating via the relay device 52". Further, the transmission authority setting information and read authority setting information regarding the staff terminal 30 may be "that the staff terminal 30 is communicating via the local network 60".
図8は、本実施形態において記憶部40が記憶している情報の一例を示す図である。本図に示す例において、記憶部40は、移動体特定情報及びグループ識別情報の組み合わせ別に、送信権限設定情報、読出権限設定情報、第1の情報及び第2の情報、並びにその情報の送信者の送信者識別情報及び送信日時を記憶している。
FIG. 8 is a diagram showing an example of information stored in the storage unit 40 in this embodiment. In the example shown in this figure, the storage unit 40 stores transmission authority setting information, read authority setting information, first information, second information, and the sender of the information for each combination of mobile object identification information and group identification information. The sender identification information and sending date and time are stored.
図9は、情報提供装置10及び乗客端末20が行う処理の一例を示す図であり、第1の実施形態の図5に対応している。ステップS10~ステップS50までの処理は、図5を用いて説明した通りである。ただし、ステップS30及びステップS40において、出力部130は、表示対象となるグループを特定するための情報、すなわちグループ特定情報を選択または入力させるための情報、例えば画面データを生成して送信する。そしてステップS50において、乗客端末20はグループ特定情報を入力または選択するための情報、例えば画面を表示する。
FIG. 9 is a diagram showing an example of processing performed by the information providing device 10 and the passenger terminal 20, and corresponds to FIG. 5 of the first embodiment. The processing from step S10 to step S50 is as described using FIG. 5. However, in step S30 and step S40, the output unit 130 generates and transmits information for specifying a group to be displayed, that is, information for selecting or inputting group specifying information, for example, screen data. Then, in step S50, the passenger terminal 20 displays information, for example, a screen, for inputting or selecting group specific information.
乗客は、乗客端末20を操作し、希望するグループを示す情報、すなわちグループ指定情報を入力する。すると乗客端末20は、このグループ指定情報を情報提供装置10に送信する。この際、グループ指定情報は、その乗客が送信権限を有しているか否かを示す情報すなわち送信権限情報、及び、その乗客が読出権限を有しているか否かを示す情報すなわち読出権限情報と共に送信される(ステップS52)。送信権限情報及び読出権限情報は、乗客端末20が生成してもよいし、中継装置52が生成してもよい。後者の場合、送信権限情報及び読出権限情報の一例は、グループ指定情報が中継装置52を介して送信されていることを示している。
The passenger operates the passenger terminal 20 and inputs information indicating the desired group, that is, group designation information. Then, the passenger terminal 20 transmits this group designation information to the information providing device 10. At this time, the group designation information is combined with information indicating whether the passenger has transmission authority, that is, transmission authority information, and information indicating whether or not the passenger has reading authority, that is, reading authority information. It is transmitted (step S52). The transmission authority information and the read authority information may be generated by the passenger terminal 20 or by the relay device 52. In the latter case, an example of the transmission authority information and read authority information indicates that the group designation information is transmitted via the relay device 52.
情報提供装置10の出力部130は、グループ指定情報、送信権限情報、及び読出権限情報を取得する。そして出力部130は、取得したグループ指定情報に対応する送信権限設定情報を記憶部40から読み出し、読み出した送信権限設定情報とテップS52で取得した送信権限情報を用いて、今回の乗客端末20(又は乗客)が送信権限を有していることを確認する。また出力部130は、取得したグループ指定情報に対応する読出権限設定情報を記憶部40から読み出し、この読出権限設定情報とステップS52で取得した読出権限情報を用いて、今回の乗客端末20(又は乗客)が読出権限を有していることを確認する(ステップS54)。
The output unit 130 of the information providing device 10 acquires group designation information, transmission authority information, and read authority information. Then, the output unit 130 reads the transmission authority setting information corresponding to the acquired group designation information from the storage unit 40, and uses the read transmission authority setting information and the transmission authority information acquired in step S52 to set the current passenger terminal 20 ( or passenger) has the sending authority. The output unit 130 also reads read authority setting information corresponding to the acquired group designation information from the storage unit 40, and uses this read authority setting information and the read authority information acquired in step S52 to output the current passenger terminal 20 (or It is confirmed that the passenger (passenger) has read authority (step S54).
その後、出力部130は、ステップS54において読出権限を有していることが確認できた場合、すなわち読出希望者が読出権限を有している場合に、グループ指定情報で指定されたグループに属する第1情報及び第2情報を読み出して乗客端末20に送信する(ステップS60)。この処理の一例は、グループが指定されている点を除いて、図7に示した処理と同様である。
After that, if it is confirmed in step S54 that the person who wishes to read has the reading authority, the output unit 130 outputs the The first information and the second information are read out and transmitted to the passenger terminal 20 (step S60). An example of this process is similar to the process shown in FIG. 7, except that a group is specified.
また取得部110及び記憶処理部120は、ステップS54において送信権限を有していることが確認できた場合、すなわち送信者が送信権限を有している場合に、新たな第1情報の取得処理を行う(ステップS60)。この処理の一例は、グループが指定されている点を除いて、図6に示した処理と同様である。
Furthermore, when it is confirmed in step S54 that the sender has the transmission authority, the acquisition unit 110 and the storage processing unit 120 perform new first information acquisition processing. (Step S60). An example of this process is similar to the process shown in FIG. 6, except that a group is specified.
なお、出力部130は、ステップS54において今回の乗客端末20(又は乗客)が読出権限を有していない、と判断した場合、ステップS60において、第1情報及び第2情報を乗客端末20に送信しない。また、出力部130は、同じくステップS54において今回の乗客端末20(又は乗客)が送信権限を有していない、と判断した場合、ステップS60において、第1情報の取得処理を行わない。
Note that if the output unit 130 determines in step S54 that the current passenger terminal 20 (or passenger) does not have reading authority, the output unit 130 transmits the first information and the second information to the passenger terminal 20 in step S60. do not. Further, if the output unit 130 determines in step S54 that the current passenger terminal 20 (or passenger) does not have transmission authority, it does not perform the first information acquisition process in step S60.
なお、上記した説明において、送信権限の確認処理及び読出権限の確認処理は、最初の画面を表示した(ステップS50)後に行われている。ただし、これらの権限の確認処理は、ステップS20及びステップS30において行われてもよい。この場合、ステップS20において、送信権限情報及び読出権限情報が送信される。
Note that in the above description, the transmission authority confirmation process and the read authority confirmation process are performed after the first screen is displayed (step S50). However, these authority confirmation processes may be performed in step S20 and step S30. In this case, in step S20, transmission authority information and read authority information are transmitted.
また、送信権限の確認処理は、乗客端末20又は職員端末30から第1情報又は第2情報を取得する際に行われてもよい。また、読出権限の確認処理は、第1情報及び第2情報を乗客端末20又は職員端末30に送信するときに行われてもよい。
Further, the transmission authority confirmation process may be performed when acquiring the first information or the second information from the passenger terminal 20 or the staff terminal 30. Further, the read authority confirmation process may be performed when transmitting the first information and the second information to the passenger terminal 20 or the staff terminal 30.
図10は、図9のステップS50において乗客端末20が表示する画面の一例を示す図である。この例において、送信権限の確認処理及び読出権限の確認処理は、ステップS20及びステップS30で行われている。
FIG. 10 is a diagram showing an example of a screen displayed by the passenger terminal 20 in step S50 of FIG. 9. In this example, the transmission authority confirmation process and the read authority confirmation process are performed in step S20 and step S30.
乗客端末20は、第1情報及び第2情報の検索条件を入力する欄202、検索を開始するためのボタン204、及び、複数のグループ欄210を有している。グループ欄210は、複数のグループ別に設けられており、そのグループに関する情報を表示する。本図に示す例において、複数のグループ欄210は上下に並んで表示されている。そして各グループ欄210は、そのグループに含まれる第1情報及び第2情報のサムネイルを表示する欄212、グループの名称(タイトル)を表示する欄214、及びそのグループに含まれる情報の概要を説明するための欄216を有している。
The passenger terminal 20 has a column 202 for inputting search conditions for first information and second information, a button 204 for starting a search, and a plurality of group columns 210. The group column 210 is provided for each group, and displays information regarding the group. In the example shown in this figure, a plurality of group columns 210 are displayed vertically side by side. Each group column 210 includes a column 212 that displays thumbnails of the first information and second information included in the group, a column 214 that displays the name (title) of the group, and an overview of the information included in the group. It has a column 216 for.
本図に示す例において、第1情報及び第2情報は、掲示板形式で表示される。そして、複数のグループのそれぞれは、スレッドに相当している。そしてグループ欄210の表示態様、例えば背景色は、乗客端末20を利用している乗客が送信権限を有しているか否か、及び閲覧権限を有しているか否かによって、異なっている。このため、乗客は、グループ欄210の表示態様を確認することにより、自らが送信権限を有しているか否か、及び、自らが閲覧権限を有しているか否か、を確認できる。
In the example shown in this figure, the first information and the second information are displayed in a bulletin board format. Each of the plurality of groups corresponds to a thread. The display mode of the group column 210, for example, the background color, differs depending on whether the passenger using the passenger terminal 20 has transmission authority and viewing authority. Therefore, by checking the display mode of the group column 210, the passenger can check whether or not he or she has transmission authority and whether or not he or she has viewing authority.
図11は、図10に示した画面の変形例を示す図である。本図に示す例において、乗客端末20は、情報の概要及び目的の少なくとも一方が互いに類似するグループ欄210を、他のグループ欄210と識別可能な態様で表示している。具体的には、乗客端末20は、情報の概要及び目的の少なくとも一方が互いに類似するグループ欄210を、その情報の概要を説明するテキストデータ218とともに一塊で表示している。また乗客端末20は、グループ欄210の表示態様、例えば背景色を、そのグループに含まれる情報の概要毎に異ならせている。なお、乗客端末20は、グループ欄210の表示態様を、その乗客の送信権限の有無及び閲覧権限の有無によって変えてもよい。
FIG. 11 is a diagram showing a modification of the screen shown in FIG. 10. In the example shown in this figure, the passenger terminal 20 displays group columns 210 in which at least one of the outline and purpose of information is similar to each other in a manner that allows them to be distinguished from other group columns 210. Specifically, the passenger terminal 20 displays group columns 210 in which at least one of the outline and purpose of the information is similar to each other, together with text data 218 explaining the outline of the information. Furthermore, the passenger terminal 20 changes the display mode of the group column 210, for example, the background color, depending on the outline of information included in the group. Note that the passenger terminal 20 may change the display mode of the group column 210 depending on whether the passenger has transmission authority and viewing authority.
図12は、図9のステップS60において乗客端末20が表示する画面の一例を示す図である。本図に示す画面は、詳細には、図6のステップS130において表示される画面に相当している。本図に示す例において、乗客端末20は、検索条件を入力する欄202、検索を開始するためのボタン204、図10又は図11に示した画面に戻るためのボタン206、第1情報及び第2情報を選択可能に表示する欄220、第1情報すなわち投稿内容を入力する欄230、並びに送信ボタン232を有している。なお、欄220に表示されている複数の情報は、同一のグループ、例えば同一のスレッドに属している。
FIG. 12 is a diagram showing an example of a screen displayed by the passenger terminal 20 in step S60 of FIG. 9. The screen shown in this figure corresponds in detail to the screen displayed in step S130 of FIG. 6. In the example shown in this figure, the passenger terminal 20 includes a field 202 for inputting search conditions, a button 204 for starting a search, a button 206 for returning to the screen shown in FIG. 10 or FIG. It has a column 220 for displaying two pieces of information in a selectable manner, a column 230 for inputting first information, that is, posted content, and a send button 232. Note that the plural pieces of information displayed in the column 220 belong to the same group, for example, the same thread.
欄220において、第1情報及び第2情報は、送信時刻及び送信者と共に表示されている。また第1情報及び第2情報は、互いに異なる表示態様、例えば背景色で表示されている。これにより、乗客は、乗客によって送信された情報すなわち第1情報、及び職員によって送信された情報すなわち第2情報を、互いに区別して認識できる。なお、第1情報の表示態様は、送信者がその乗客か他人であるかによっても異なっていてもよい。
In column 220, the first information and the second information are displayed together with the sending time and sender. Further, the first information and the second information are displayed in mutually different display modes, for example, in background colors. Thereby, the passenger can distinguish and recognize the information transmitted by the passenger, that is, the first information, and the information transmitted by the staff, that is, the second information. Note that the display mode of the first information may differ depending on whether the sender is the passenger or another person.
乗客は、乗客端末20を操作して、欄220に表示されている情報の一つを選択するとともに、欄230に第1情報を入力する。その後、乗客端末20は、送信ボタン232が選択されると、欄230に入力された第1情報を、欄220において選択された情報に紐づけて、情報提供装置10に送信する。これにより、情報提供装置10及び乗客端末20は、新たな第1情報がどの情報に対する返信であるかを把握できる。
The passenger operates the passenger terminal 20 to select one of the pieces of information displayed in the column 220 and inputs the first information in the column 230. Thereafter, when the send button 232 is selected, the passenger terminal 20 links the first information input in the field 230 with the information selected in the field 220 and transmits it to the information providing device 10. Thereby, the information providing device 10 and the passenger terminal 20 can grasp which information the new first information is a reply to.
なお、乗客端末20は、欄220において、その乗客端末20が過去に送信した第1情報に対する返信を、強調表示してもよい。
Note that the passenger terminal 20 may highlight, in the column 220, a reply to the first information that the passenger terminal 20 sent in the past.
図13は、図12に示した画面の変形例を示す図である。本図に示す例は、以下の点を除いて、図12に示した例と同様である。
FIG. 13 is a diagram showing a modification of the screen shown in FIG. 12. The example shown in this figure is similar to the example shown in FIG. 12 except for the following points.
まず、欄220は、第1情報及び第2情報を互いに識別するためのマーク222を含んでいる。複数のマーク222は、形状、色、及び大きさの少なくとも一つが互いに異なる。また、第1情報に相当するマーク222は、送信者がその乗客か他人であるかによっても異なっている。
First, the column 220 includes a mark 222 for mutually identifying the first information and the second information. The plurality of marks 222 differ from each other in at least one of shape, color, and size. The mark 222 corresponding to the first information also differs depending on whether the sender is the passenger or another person.
また、第1情報及び第2情報の表示態様は同一である。
Furthermore, the display mode of the first information and the second information is the same.
本実施形態によっても、第1の実施形態と同様に、移動体50の利用者、例えば乗客に提供できる情報の種類を増やすことができる。また、情報提供装置10は、第1情報及び第2情報を、複数のグループに分けて管理している。このため、情報提供装置10は、乗客に、第1情報及び第2情報をグループ単位で提供することができる。
Similarly to the first embodiment, according to this embodiment, it is possible to increase the types of information that can be provided to users of the mobile body 50, for example, passengers. Further, the information providing device 10 manages the first information and the second information by dividing them into a plurality of groups. Therefore, the information providing device 10 can provide the first information and the second information to the passengers in groups.
以上、図面を参照して本発明の実施形態について述べたが、これらは本発明の例示であり、上記以外の様々な構成を採用することもできる。
Although the embodiments of the present invention have been described above with reference to the drawings, these are merely examples of the present invention, and various configurations other than those described above can also be adopted.
また、上述の説明で用いた複数のフローチャートでは、複数の工程(処理)が順番に記載されているが、各実施形態で実行される工程の実行順序は、その記載の順番に制限されない。各実施形態では、図示される工程の順番を内容的に支障のない範囲で変更することができる。また、少なくとも一つの工程は、他の動作主体、例えば他の装置や人によって行われてもよい。また、上述の各実施形態は、内容が相反しない範囲で組み合わせることができる。
Furthermore, in the plurality of flowcharts used in the above description, a plurality of steps (processes) are described in order, but the order in which the steps are executed in each embodiment is not limited to the order in which they are described. In each embodiment, the order of the illustrated steps can be changed within a range that does not affect the content. Furthermore, at least one step may be performed by another operating entity, such as another device or person. Furthermore, the above-described embodiments can be combined as long as the contents do not conflict with each other.
上記の実施形態の一部または全部は、以下の付記のようにも記載されうるが、以下に限られない。
1.移動体の乗客が操作する乗客端末から、前記移動体が特定可能な移動体特定情報及び第1情報を取得するとともに、前記移動体を管理している団体に所属している職員が操作する職員端末から、第2情報及び前記移動体特定情報を取得する取得手段と、
前記第1情報及び前記第2情報を前記移動体特定情報に紐づけて記憶手段に記憶させる記憶処理手段と、
前記移動体特定情報別に、前記記憶手段に記憶されている前記第1情報及び前記第2情報を出力する出力手段と、
を備える情報提供装置。
2.上記記載の情報提供装置において、
前記乗客端末から取得した前記移動体特定情報は、前記移動体に設置された媒体から前記乗客端末に取得されている、情報提供装置。
3.上記1又は2に記載の情報提供装置において、
前記記憶処理手段は、一つの前記移動体特定情報に紐づいた前記第1情報及び前記第2情報を、さらに複数のグループに分けて前記記憶手段に記憶させ、
前記出力手段は、前記グループ単位で前記第1情報及び前記第2情報を出力する、情報提供装置。
4.上記3に記載の情報提供装置において、
前記グループ別に、送信権限を有する利用者を特定可能な情報が設定されており、
前記取得手段は、前記グループを特定可能なグループ特定情報、及び、前記第1情報又は前記第2情報の送信者が前記送信権限を有するか否かを特定可能な送信権限情報を取得し、
前記記憶処理手段は、前記送信権限情報が前記送信権限を有していることを示している場合に、前記第1情報又は前記第2情報を前記記憶手段に記憶させる、情報提供装置。
5.上記3又は4に記載の情報提供装置において、
前記グループ別に、情報の読出権限を有する利用者を特定可能な情報が設定されており、
前記出力手段は、
前記グループを特定可能なグループ特定情報、及び読出希望者が前記読出権限を有するか否かを特定可能な読出権限情報とともに取得し、
前記読出権限情報が前記読出権限を有していることを示している場合に、前記グループ特定情報が示す前記グループに属する前記第1情報及び前記第2情報の少なくとも一方を出力する、情報提供装置。
6.上記3~5のいずれか一項に記載の情報提供装置において、
前記出力手段は、出力対象となる前記グループを特定するための情報を選択または入力させるための情報を出力する、情報提供装置。
7.上記1~6のいずれか一項に記載の情報提供装置において、
前記取得手段は、前記移動体に搭載されている中継装置を介して、前記乗客端末と通信する、情報提供装置。
8.上記1~7のいずれか一項に記載の情報提供装置において、
前記取得手段は、前記団体内のローカルネットワークを介して、前記職員端末と通信する、情報提供装置。
9.移動体を管理している団体に所属している職員が操作する職員端末と、
情報提供装置と、
を備え、
前記情報提供装置は、
前記移動体の乗客が操作する乗客端末から、前記移動体が特定可能な移動体特定情報及び第1情報を取得するとともに、前記職員端末から、第2情報及び前記移動体特定情報を取得する取得手段と、
前記第1情報及び前記第2情報を前記移動体特定情報に紐づけて記憶手段に記憶させる記憶処理手段と、
前記移動体特定情報別に、前記記憶手段に記憶されている前記第1情報及び前記第2情報を出力する出力手段と、
を備える情報提供システム。
10.上記9に記載の情報提供システムにおいて、
前記乗客端末から取得した前記移動体特定情報は、前記移動体に設置された媒体から前記乗客端末に取得されている、情報提供システム。
11.上記9又は10に記載の情報提供システムにおいて、
前記記憶処理手段は、一つの前記移動体特定情報に紐づいた前記第1情報及び前記第2情報を、さらに複数のグループに分けて前記記憶手段に記憶させ、
前記出力手段は、前記グループ単位で前記第1情報及び前記第2情報を出力する、情報提供システム。
12.上記11に記載の情報提供システムにおいて、
前記グループ別に、送信権限を有する利用者を特定可能な情報が設定されており、
前記取得手段は、前記グループを特定可能なグループ特定情報、及び、前記第1情報又は前記第2情報の送信者が前記送信権限を有するか否かを特定可能な送信権限情報を取得し、
前記記憶処理手段は、前記送信権限情報が前記送信権限を有していることを示している場合に、前記第1情報又は前記第2情報を前記記憶手段に記憶させる、情報提供システム。
13.上記11又は12に記載の情報提供システムにおいて、
前記グループ別に、情報の読出権限を有する利用者を特定可能な情報が設定されており、
前記出力手段は、
前記グループを特定可能なグループ特定情報、及び読出希望者が前記読出権限を有するか否かを特定可能な読出権限情報とともに取得し、
前記読出権限情報が前記読出権限を有していることを示している場合に、前記グループ特定情報が示す前記グループに属する前記第1情報及び前記第2情報の少なくとも一方を出力する、情報提供システム。
14.上記11~13のいずれか一項に記載の情報提供システムにおいて、
前記出力手段は、出力対象となる前記グループを特定するための情報を選択または入力させるための情報を出力する、情報提供システム。
15.上記9~14のいずれか一項に記載の情報提供システムにおいて、
前記取得手段は、前記移動体に搭載されている中継装置を介して、前記乗客端末と通信する、情報提供システム。
16.上記9~15のいずれか一項に記載の情報提供システムにおいて、
前記取得手段は、前記団体内のローカルネットワークを介して、前記職員端末と通信する、情報提供システム。
17.コンピュータが、
移動体の乗客が操作する乗客端末から、前記移動体が特定可能な移動体特定情報及び第1情報を取得するとともに、前記移動体を管理している団体に所属している職員が操作する職員端末から、第2情報及び前記移動体特定情報を取得し、
前記第1情報及び前記第2情報を前記移動体特定情報に紐づけて記憶手段に記憶させ、
前記移動体特定情報別に、前記記憶手段に記憶されている前記第1情報及び前記第2情報を出力する、情報提供方法。
18.上記17に記載の情報提供方法において、
前記乗客端末から取得した前記移動体特定情報は、前記移動体に設置された媒体から前記乗客端末に取得されている、情報提供方法。
19.上記17又は18に記載の情報提供方法において、
前記コンピュータは、
一つの前記移動体特定情報に紐づいた前記第1情報及び前記第2情報を、さらに複数のグループに分けて前記記憶手段に記憶させ、
前記グループ単位で前記第1情報及び前記第2情報を出力する、情報提供方法。
20.上記19に記載の情報提供方法において、
前記グループ別に、送信権限を有する利用者を特定可能な情報が設定されており、
前記コンピュータは、
前記グループを特定可能なグループ特定情報、及び、前記第1情報又は前記第2情報の送信者が前記送信権限を有するか否かを特定可能な送信権限情報を取得し、
前記送信権限情報が前記送信権限を有していることを示している場合に、前記第1情報又は前記第2情報を前記記憶手段に記憶させる、情報提供方法。
21.上記19又は20に記載の情報提供方法において、
前記グループ別に、情報の読出権限を有する利用者を特定可能な情報が設定されており、
前記コンピュータは、
前記グループを特定可能なグループ特定情報、及び読出希望者が前記読出権限を有するか否かを特定可能な読出権限情報とともに取得し、
前記読出権限情報が前記読出権限を有していることを示している場合に、前記グループ特定情報が示す前記グループに属する前記第1情報及び前記第2情報の少なくとも一方を出力する、情報提供方法。
22.上記19~21のいずれか一項に記載の情報提供方法において、
前記コンピュータは、出力対象となる前記グループを特定するための情報を選択または入力させるための情報を出力する、情報提供方法。
23.上記17~22のいずれか一項に記載の情報提供方法において、
前記コンピュータは、前記移動体に搭載されている中継装置を介して、前記乗客端末と通信する、情報提供方法。
24.上記17~23のいずれか一項に記載の情報提供方法において、
前記コンピュータは、前記団体内のローカルネットワークを介して、前記職員端末と通信する、情報提供方法。
25.コンピュータに実行可能なプログラムを記録した記録媒体であって、
前記プログラムは、前記コンピュータに、
移動体の乗客が操作する乗客端末から、前記移動体が特定可能な移動体特定情報及び第1情報を取得するとともに、前記移動体を管理している団体に所属している職員が操作する職員端末から、第2情報及び前記移動体特定情報を取得する取得機能と、
前記第1情報及び前記第2情報を前記移動体特定情報に紐づけて記憶手段に記憶させる記憶処理機能と、
前記移動体特定情報別に、前記記憶手段に記憶されている前記第1情報及び前記第2情報を出力する出力機能と、
を持たせる記録媒体。
26.上記25に記載の記録媒体において、
前記乗客端末から取得した前記移動体特定情報は、前記移動体に設置された媒体から前記乗客端末に取得されている、記録媒体。
27.上記25又は26に記載の記録媒体において、
前記記憶処理機能は、一つの前記移動体特定情報に紐づいた前記第1情報及び前記第2情報を、さらに複数のグループに分けて前記記憶手段に記憶させ、
前記出力機能は、前記グループ単位で前記第1情報及び前記第2情報を出力する、記録媒体。
28.上記27に記載の記録媒体において、
前記グループ別に、送信権限を有する利用者を特定可能な情報が設定されており、
前記取得機能は、前記グループを特定可能なグループ特定情報、及び、前記第1情報又は前記第2情報の送信者が前記送信権限を有するか否かを特定可能な送信権限情報を取得し、
前記記憶処理機能は、前記送信権限情報が前記送信権限を有していることを示している場合に、前記第1情報又は前記第2情報を前記記憶手段に記憶させる、記録媒体。
29.上記27又は28に記載の記録媒体において、
前記グループ別に、情報の読出権限を有する利用者を特定可能な情報が設定されており、
前記出力機能は、
前記グループを特定可能なグループ特定情報、及び読出希望者が前記読出権限を有するか否かを特定可能な読出権限情報とともに取得し、
前記読出権限情報が前記読出権限を有していることを示している場合に、前記グループ特定情報が示す前記グループに属する前記第1情報及び前記第2情報の少なくとも一方を出力する、記録媒体。
30.上記27~29のいずれか一項に記載の記録媒体において、
前記出力機能は、出力対象となる前記グループを特定するための情報を選択または入力させるための情報を出力する、記録媒体。
31.上記25~30のいずれか一項に記載の記録媒体において、
前記取得機能は、前記移動体に搭載されている中継装置を介して、前記乗客端末と通信する、記録媒体。
32.上記25~31のいずれか一項に記載の記録媒体において、
前記取得機能は、前記団体内のローカルネットワークを介して、前記職員端末と通信する、記録媒体。
33.上記25~32のいずれか一項に記載のプログラム。 Part or all of the above embodiments may be described as in the following additional notes, but are not limited to the following.
1. A staff member who acquires mobile body identification information and first information that can identify the mobile body from a passenger terminal operated by a passenger of the mobile body, and who is operated by a staff member who belongs to an organization that manages the mobile body. acquisition means for acquiring the second information and the mobile object identification information from the terminal;
storage processing means for storing the first information and the second information in a storage means in association with the moving object identification information;
Output means for outputting the first information and the second information stored in the storage means for each of the mobile body identification information;
An information providing device comprising:
2. In the information providing device described above,
The information providing device, wherein the mobile body identification information acquired from the passenger terminal is acquired by the passenger terminal from a medium installed in the mobile body.
3. In the information providing device according to 1 or 2 above,
The storage processing means further divides the first information and the second information linked to one of the moving object identification information into a plurality of groups and stores them in the storage means,
The output means is an information providing device that outputs the first information and the second information on a group-by-group basis.
4. In the information providing device described in 3 above,
Information that can identify users with sending authority is set for each group,
The acquisition means acquires group identification information that can identify the group, and transmission authority information that can identify whether a sender of the first information or the second information has the transmission authority,
The storage processing means stores the first information or the second information in the storage means when the transmission authority information indicates that the transmission authority is granted.
5. In the information providing device according to 3 or 4 above,
For each group, information that can identify users who have permission to read information is set,
The output means is
Acquire group identification information that can identify the group, and read authority information that can identify whether the person wishing to read has the reading authority,
an information providing device that outputs at least one of the first information and the second information belonging to the group indicated by the group specifying information when the read authority information indicates that the read authority has the read authority; .
6. In the information providing device according to any one of 3 to 5 above,
The output means is an information providing device that outputs information for selecting or inputting information for specifying the group to be output.
7. In the information providing device according to any one of 1 to 6 above,
The acquisition means is an information providing device that communicates with the passenger terminal via a relay device installed in the mobile object.
8. In the information providing device according to any one of 1 to 7 above,
The acquisition means is an information providing device that communicates with the employee terminal via a local network within the organization.
9. An employee terminal operated by an employee belonging to an organization that manages the mobile object,
an information providing device;
Equipped with
The information providing device includes:
Acquisition of acquiring mobile body identification information and first information that can identify the mobile body from a passenger terminal operated by a passenger of the mobile body, and acquiring second information and the mobile body identification information from the staff terminal. means and
storage processing means for storing the first information and the second information in a storage means in association with the moving object identification information;
Output means for outputting the first information and the second information stored in the storage means for each of the mobile body identification information;
Information provision system equipped with.
10. In the information provision system described in 9 above,
The information providing system is characterized in that the mobile object identification information acquired from the passenger terminal is acquired by the passenger terminal from a medium installed in the mobile object.
11. In the information providing system described in 9 or 10 above,
The storage processing means further divides the first information and the second information linked to one of the moving object identification information into a plurality of groups and stores them in the storage means,
The output means is an information providing system that outputs the first information and the second information on a group-by-group basis.
12. In the information provision system described in 11 above,
Information that can identify users with sending authority is set for each group,
The acquisition means acquires group identification information that can identify the group, and transmission authority information that can identify whether a sender of the first information or the second information has the transmission authority,
The storage processing means stores the first information or the second information in the storage means when the transmission authority information indicates that the transmission authority has the transmission authority.
13. In the information providing system described in 11 or 12 above,
For each group, information that can identify users who have permission to read information is set,
The output means is
Acquire group identification information that can identify the group, and read authority information that can identify whether the person wishing to read has the reading authority,
An information providing system that outputs at least one of the first information and the second information belonging to the group indicated by the group specifying information when the read authority information indicates that the read authority has the read authority. .
14. In the information providing system described in any one of items 11 to 13 above,
The output means is an information providing system that outputs information for selecting or inputting information for specifying the group to be output.
15. In the information provision system according to any one of items 9 to 14 above,
The information providing system, wherein the acquisition means communicates with the passenger terminal via a relay device installed in the mobile object.
16. In the information providing system according to any one of items 9 to 15 above,
The information providing system, wherein the acquisition means communicates with the employee terminal via a local network within the organization.
17. The computer is
A staff member who acquires mobile body identification information and first information that can identify the mobile body from a passenger terminal operated by a passenger of the mobile body, and who is operated by a staff member who belongs to an organization that manages the mobile body. obtaining second information and the mobile object identification information from the terminal;
storing the first information and the second information in a storage means in association with the mobile body identification information;
An information providing method, wherein the first information and the second information stored in the storage means are output for each of the moving body specific information.
18. In the information provision method described in 17 above,
The information providing method, wherein the mobile body identification information acquired from the passenger terminal is acquired by the passenger terminal from a medium installed in the mobile body.
19. In the information provision method described in 17 or 18 above,
The computer includes:
further dividing the first information and the second information linked to one of the mobile body identification information into a plurality of groups and storing them in the storage means;
An information providing method, wherein the first information and the second information are output on a group-by-group basis.
20. In the information provision method described in 19 above,
Information that can identify users with sending authority is set for each group,
The computer includes:
acquiring group identification information that can identify the group, and transmission authority information that can identify whether the sender of the first information or the second information has the transmission authority;
An information providing method, comprising storing the first information or the second information in the storage means when the transmission authority information indicates that the transmission authority is possessed.
21. In the information provision method described in 19 or 20 above,
For each group, information that can identify users who have permission to read information is set,
The computer includes:
Acquire group identification information that can identify the group, and read authority information that can identify whether the person wishing to read has the reading authority,
An information providing method that outputs at least one of the first information and the second information belonging to the group indicated by the group identification information when the read authority information indicates that the read authority is possessed. .
22. In the information provision method described in any one of items 19 to 21 above,
The computer outputs information for selecting or inputting information for specifying the group to be output.
23. In the information provision method described in any one of items 17 to 22 above,
An information providing method, wherein the computer communicates with the passenger terminal via a relay device installed in the mobile object.
24. In the information provision method described in any one of items 17 to 23 above,
The information providing method, wherein the computer communicates with the staff terminal via a local network within the organization.
25. A recording medium that records a computer-executable program,
The program causes the computer to
A staff member who acquires mobile body identification information and first information that can identify the mobile body from a passenger terminal operated by a passenger of the mobile body, and who is operated by a staff member who belongs to an organization that manages the mobile body. an acquisition function that acquires the second information and the mobile object identification information from the terminal;
a storage processing function for storing the first information and the second information in a storage means in association with the mobile object identification information;
an output function that outputs the first information and the second information stored in the storage means for each of the mobile body identification information;
A recording medium that has
26. In the recording medium described in 25 above,
The moving object identification information acquired from the passenger terminal is a recording medium that is acquired by the passenger terminal from a medium installed in the moving object.
27. In the recording medium according to 25 or 26 above,
The storage processing function further divides the first information and the second information linked to one of the moving object identification information into a plurality of groups and stores them in the storage means,
The output function is a recording medium that outputs the first information and the second information in units of the group.
28. In the recording medium described in 27 above,
Information that can identify users with sending authority is set for each group,
The acquisition function acquires group identification information that can identify the group, and transmission authority information that can identify whether the sender of the first information or the second information has the transmission authority,
The storage processing function is a recording medium that stores the first information or the second information in the storage means when the transmission authority information indicates that the transmission authority has the transmission authority.
29. In the recording medium according to 27 or 28 above,
For each group, information that can identify users who have permission to read information is set,
The output function is
Acquire group identification information that can identify the group, and read authority information that can identify whether the person wishing to read has the reading authority,
A recording medium that outputs at least one of the first information and the second information belonging to the group indicated by the group specifying information when the read authority information indicates that the read authority has the read authority.
30. In the recording medium according to any one of items 27 to 29 above,
The output function is a recording medium that outputs information for selecting or inputting information for specifying the group to be output.
31. In the recording medium according to any one of items 25 to 30 above,
The acquisition function is a recording medium that communicates with the passenger terminal via a relay device installed in the mobile object.
32. In the recording medium according to any one of items 25 to 31 above,
The acquisition function is a recording medium that communicates with the staff terminal via a local network within the organization.
33. The program according to any one of items 25 to 32 above.
1.移動体の乗客が操作する乗客端末から、前記移動体が特定可能な移動体特定情報及び第1情報を取得するとともに、前記移動体を管理している団体に所属している職員が操作する職員端末から、第2情報及び前記移動体特定情報を取得する取得手段と、
前記第1情報及び前記第2情報を前記移動体特定情報に紐づけて記憶手段に記憶させる記憶処理手段と、
前記移動体特定情報別に、前記記憶手段に記憶されている前記第1情報及び前記第2情報を出力する出力手段と、
を備える情報提供装置。
2.上記記載の情報提供装置において、
前記乗客端末から取得した前記移動体特定情報は、前記移動体に設置された媒体から前記乗客端末に取得されている、情報提供装置。
3.上記1又は2に記載の情報提供装置において、
前記記憶処理手段は、一つの前記移動体特定情報に紐づいた前記第1情報及び前記第2情報を、さらに複数のグループに分けて前記記憶手段に記憶させ、
前記出力手段は、前記グループ単位で前記第1情報及び前記第2情報を出力する、情報提供装置。
4.上記3に記載の情報提供装置において、
前記グループ別に、送信権限を有する利用者を特定可能な情報が設定されており、
前記取得手段は、前記グループを特定可能なグループ特定情報、及び、前記第1情報又は前記第2情報の送信者が前記送信権限を有するか否かを特定可能な送信権限情報を取得し、
前記記憶処理手段は、前記送信権限情報が前記送信権限を有していることを示している場合に、前記第1情報又は前記第2情報を前記記憶手段に記憶させる、情報提供装置。
5.上記3又は4に記載の情報提供装置において、
前記グループ別に、情報の読出権限を有する利用者を特定可能な情報が設定されており、
前記出力手段は、
前記グループを特定可能なグループ特定情報、及び読出希望者が前記読出権限を有するか否かを特定可能な読出権限情報とともに取得し、
前記読出権限情報が前記読出権限を有していることを示している場合に、前記グループ特定情報が示す前記グループに属する前記第1情報及び前記第2情報の少なくとも一方を出力する、情報提供装置。
6.上記3~5のいずれか一項に記載の情報提供装置において、
前記出力手段は、出力対象となる前記グループを特定するための情報を選択または入力させるための情報を出力する、情報提供装置。
7.上記1~6のいずれか一項に記載の情報提供装置において、
前記取得手段は、前記移動体に搭載されている中継装置を介して、前記乗客端末と通信する、情報提供装置。
8.上記1~7のいずれか一項に記載の情報提供装置において、
前記取得手段は、前記団体内のローカルネットワークを介して、前記職員端末と通信する、情報提供装置。
9.移動体を管理している団体に所属している職員が操作する職員端末と、
情報提供装置と、
を備え、
前記情報提供装置は、
前記移動体の乗客が操作する乗客端末から、前記移動体が特定可能な移動体特定情報及び第1情報を取得するとともに、前記職員端末から、第2情報及び前記移動体特定情報を取得する取得手段と、
前記第1情報及び前記第2情報を前記移動体特定情報に紐づけて記憶手段に記憶させる記憶処理手段と、
前記移動体特定情報別に、前記記憶手段に記憶されている前記第1情報及び前記第2情報を出力する出力手段と、
を備える情報提供システム。
10.上記9に記載の情報提供システムにおいて、
前記乗客端末から取得した前記移動体特定情報は、前記移動体に設置された媒体から前記乗客端末に取得されている、情報提供システム。
11.上記9又は10に記載の情報提供システムにおいて、
前記記憶処理手段は、一つの前記移動体特定情報に紐づいた前記第1情報及び前記第2情報を、さらに複数のグループに分けて前記記憶手段に記憶させ、
前記出力手段は、前記グループ単位で前記第1情報及び前記第2情報を出力する、情報提供システム。
12.上記11に記載の情報提供システムにおいて、
前記グループ別に、送信権限を有する利用者を特定可能な情報が設定されており、
前記取得手段は、前記グループを特定可能なグループ特定情報、及び、前記第1情報又は前記第2情報の送信者が前記送信権限を有するか否かを特定可能な送信権限情報を取得し、
前記記憶処理手段は、前記送信権限情報が前記送信権限を有していることを示している場合に、前記第1情報又は前記第2情報を前記記憶手段に記憶させる、情報提供システム。
13.上記11又は12に記載の情報提供システムにおいて、
前記グループ別に、情報の読出権限を有する利用者を特定可能な情報が設定されており、
前記出力手段は、
前記グループを特定可能なグループ特定情報、及び読出希望者が前記読出権限を有するか否かを特定可能な読出権限情報とともに取得し、
前記読出権限情報が前記読出権限を有していることを示している場合に、前記グループ特定情報が示す前記グループに属する前記第1情報及び前記第2情報の少なくとも一方を出力する、情報提供システム。
14.上記11~13のいずれか一項に記載の情報提供システムにおいて、
前記出力手段は、出力対象となる前記グループを特定するための情報を選択または入力させるための情報を出力する、情報提供システム。
15.上記9~14のいずれか一項に記載の情報提供システムにおいて、
前記取得手段は、前記移動体に搭載されている中継装置を介して、前記乗客端末と通信する、情報提供システム。
16.上記9~15のいずれか一項に記載の情報提供システムにおいて、
前記取得手段は、前記団体内のローカルネットワークを介して、前記職員端末と通信する、情報提供システム。
17.コンピュータが、
移動体の乗客が操作する乗客端末から、前記移動体が特定可能な移動体特定情報及び第1情報を取得するとともに、前記移動体を管理している団体に所属している職員が操作する職員端末から、第2情報及び前記移動体特定情報を取得し、
前記第1情報及び前記第2情報を前記移動体特定情報に紐づけて記憶手段に記憶させ、
前記移動体特定情報別に、前記記憶手段に記憶されている前記第1情報及び前記第2情報を出力する、情報提供方法。
18.上記17に記載の情報提供方法において、
前記乗客端末から取得した前記移動体特定情報は、前記移動体に設置された媒体から前記乗客端末に取得されている、情報提供方法。
19.上記17又は18に記載の情報提供方法において、
前記コンピュータは、
一つの前記移動体特定情報に紐づいた前記第1情報及び前記第2情報を、さらに複数のグループに分けて前記記憶手段に記憶させ、
前記グループ単位で前記第1情報及び前記第2情報を出力する、情報提供方法。
20.上記19に記載の情報提供方法において、
前記グループ別に、送信権限を有する利用者を特定可能な情報が設定されており、
前記コンピュータは、
前記グループを特定可能なグループ特定情報、及び、前記第1情報又は前記第2情報の送信者が前記送信権限を有するか否かを特定可能な送信権限情報を取得し、
前記送信権限情報が前記送信権限を有していることを示している場合に、前記第1情報又は前記第2情報を前記記憶手段に記憶させる、情報提供方法。
21.上記19又は20に記載の情報提供方法において、
前記グループ別に、情報の読出権限を有する利用者を特定可能な情報が設定されており、
前記コンピュータは、
前記グループを特定可能なグループ特定情報、及び読出希望者が前記読出権限を有するか否かを特定可能な読出権限情報とともに取得し、
前記読出権限情報が前記読出権限を有していることを示している場合に、前記グループ特定情報が示す前記グループに属する前記第1情報及び前記第2情報の少なくとも一方を出力する、情報提供方法。
22.上記19~21のいずれか一項に記載の情報提供方法において、
前記コンピュータは、出力対象となる前記グループを特定するための情報を選択または入力させるための情報を出力する、情報提供方法。
23.上記17~22のいずれか一項に記載の情報提供方法において、
前記コンピュータは、前記移動体に搭載されている中継装置を介して、前記乗客端末と通信する、情報提供方法。
24.上記17~23のいずれか一項に記載の情報提供方法において、
前記コンピュータは、前記団体内のローカルネットワークを介して、前記職員端末と通信する、情報提供方法。
25.コンピュータに実行可能なプログラムを記録した記録媒体であって、
前記プログラムは、前記コンピュータに、
移動体の乗客が操作する乗客端末から、前記移動体が特定可能な移動体特定情報及び第1情報を取得するとともに、前記移動体を管理している団体に所属している職員が操作する職員端末から、第2情報及び前記移動体特定情報を取得する取得機能と、
前記第1情報及び前記第2情報を前記移動体特定情報に紐づけて記憶手段に記憶させる記憶処理機能と、
前記移動体特定情報別に、前記記憶手段に記憶されている前記第1情報及び前記第2情報を出力する出力機能と、
を持たせる記録媒体。
26.上記25に記載の記録媒体において、
前記乗客端末から取得した前記移動体特定情報は、前記移動体に設置された媒体から前記乗客端末に取得されている、記録媒体。
27.上記25又は26に記載の記録媒体において、
前記記憶処理機能は、一つの前記移動体特定情報に紐づいた前記第1情報及び前記第2情報を、さらに複数のグループに分けて前記記憶手段に記憶させ、
前記出力機能は、前記グループ単位で前記第1情報及び前記第2情報を出力する、記録媒体。
28.上記27に記載の記録媒体において、
前記グループ別に、送信権限を有する利用者を特定可能な情報が設定されており、
前記取得機能は、前記グループを特定可能なグループ特定情報、及び、前記第1情報又は前記第2情報の送信者が前記送信権限を有するか否かを特定可能な送信権限情報を取得し、
前記記憶処理機能は、前記送信権限情報が前記送信権限を有していることを示している場合に、前記第1情報又は前記第2情報を前記記憶手段に記憶させる、記録媒体。
29.上記27又は28に記載の記録媒体において、
前記グループ別に、情報の読出権限を有する利用者を特定可能な情報が設定されており、
前記出力機能は、
前記グループを特定可能なグループ特定情報、及び読出希望者が前記読出権限を有するか否かを特定可能な読出権限情報とともに取得し、
前記読出権限情報が前記読出権限を有していることを示している場合に、前記グループ特定情報が示す前記グループに属する前記第1情報及び前記第2情報の少なくとも一方を出力する、記録媒体。
30.上記27~29のいずれか一項に記載の記録媒体において、
前記出力機能は、出力対象となる前記グループを特定するための情報を選択または入力させるための情報を出力する、記録媒体。
31.上記25~30のいずれか一項に記載の記録媒体において、
前記取得機能は、前記移動体に搭載されている中継装置を介して、前記乗客端末と通信する、記録媒体。
32.上記25~31のいずれか一項に記載の記録媒体において、
前記取得機能は、前記団体内のローカルネットワークを介して、前記職員端末と通信する、記録媒体。
33.上記25~32のいずれか一項に記載のプログラム。 Part or all of the above embodiments may be described as in the following additional notes, but are not limited to the following.
1. A staff member who acquires mobile body identification information and first information that can identify the mobile body from a passenger terminal operated by a passenger of the mobile body, and who is operated by a staff member who belongs to an organization that manages the mobile body. acquisition means for acquiring the second information and the mobile object identification information from the terminal;
storage processing means for storing the first information and the second information in a storage means in association with the moving object identification information;
Output means for outputting the first information and the second information stored in the storage means for each of the mobile body identification information;
An information providing device comprising:
2. In the information providing device described above,
The information providing device, wherein the mobile body identification information acquired from the passenger terminal is acquired by the passenger terminal from a medium installed in the mobile body.
3. In the information providing device according to 1 or 2 above,
The storage processing means further divides the first information and the second information linked to one of the moving object identification information into a plurality of groups and stores them in the storage means,
The output means is an information providing device that outputs the first information and the second information on a group-by-group basis.
4. In the information providing device described in 3 above,
Information that can identify users with sending authority is set for each group,
The acquisition means acquires group identification information that can identify the group, and transmission authority information that can identify whether a sender of the first information or the second information has the transmission authority,
The storage processing means stores the first information or the second information in the storage means when the transmission authority information indicates that the transmission authority is granted.
5. In the information providing device according to 3 or 4 above,
For each group, information that can identify users who have permission to read information is set,
The output means is
Acquire group identification information that can identify the group, and read authority information that can identify whether the person wishing to read has the reading authority,
an information providing device that outputs at least one of the first information and the second information belonging to the group indicated by the group specifying information when the read authority information indicates that the read authority has the read authority; .
6. In the information providing device according to any one of 3 to 5 above,
The output means is an information providing device that outputs information for selecting or inputting information for specifying the group to be output.
7. In the information providing device according to any one of 1 to 6 above,
The acquisition means is an information providing device that communicates with the passenger terminal via a relay device installed in the mobile object.
8. In the information providing device according to any one of 1 to 7 above,
The acquisition means is an information providing device that communicates with the employee terminal via a local network within the organization.
9. An employee terminal operated by an employee belonging to an organization that manages the mobile object,
an information providing device;
Equipped with
The information providing device includes:
Acquisition of acquiring mobile body identification information and first information that can identify the mobile body from a passenger terminal operated by a passenger of the mobile body, and acquiring second information and the mobile body identification information from the staff terminal. means and
storage processing means for storing the first information and the second information in a storage means in association with the moving object identification information;
Output means for outputting the first information and the second information stored in the storage means for each of the mobile body identification information;
Information provision system equipped with.
10. In the information provision system described in 9 above,
The information providing system is characterized in that the mobile object identification information acquired from the passenger terminal is acquired by the passenger terminal from a medium installed in the mobile object.
11. In the information providing system described in 9 or 10 above,
The storage processing means further divides the first information and the second information linked to one of the moving object identification information into a plurality of groups and stores them in the storage means,
The output means is an information providing system that outputs the first information and the second information on a group-by-group basis.
12. In the information provision system described in 11 above,
Information that can identify users with sending authority is set for each group,
The acquisition means acquires group identification information that can identify the group, and transmission authority information that can identify whether a sender of the first information or the second information has the transmission authority,
The storage processing means stores the first information or the second information in the storage means when the transmission authority information indicates that the transmission authority has the transmission authority.
13. In the information providing system described in 11 or 12 above,
For each group, information that can identify users who have permission to read information is set,
The output means is
Acquire group identification information that can identify the group, and read authority information that can identify whether the person wishing to read has the reading authority,
An information providing system that outputs at least one of the first information and the second information belonging to the group indicated by the group specifying information when the read authority information indicates that the read authority has the read authority. .
14. In the information providing system described in any one of items 11 to 13 above,
The output means is an information providing system that outputs information for selecting or inputting information for specifying the group to be output.
15. In the information provision system according to any one of items 9 to 14 above,
The information providing system, wherein the acquisition means communicates with the passenger terminal via a relay device installed in the mobile object.
16. In the information providing system according to any one of items 9 to 15 above,
The information providing system, wherein the acquisition means communicates with the employee terminal via a local network within the organization.
17. The computer is
A staff member who acquires mobile body identification information and first information that can identify the mobile body from a passenger terminal operated by a passenger of the mobile body, and who is operated by a staff member who belongs to an organization that manages the mobile body. obtaining second information and the mobile object identification information from the terminal;
storing the first information and the second information in a storage means in association with the mobile body identification information;
An information providing method, wherein the first information and the second information stored in the storage means are output for each of the moving body specific information.
18. In the information provision method described in 17 above,
The information providing method, wherein the mobile body identification information acquired from the passenger terminal is acquired by the passenger terminal from a medium installed in the mobile body.
19. In the information provision method described in 17 or 18 above,
The computer includes:
further dividing the first information and the second information linked to one of the mobile body identification information into a plurality of groups and storing them in the storage means;
An information providing method, wherein the first information and the second information are output on a group-by-group basis.
20. In the information provision method described in 19 above,
Information that can identify users with sending authority is set for each group,
The computer includes:
acquiring group identification information that can identify the group, and transmission authority information that can identify whether the sender of the first information or the second information has the transmission authority;
An information providing method, comprising storing the first information or the second information in the storage means when the transmission authority information indicates that the transmission authority is possessed.
21. In the information provision method described in 19 or 20 above,
For each group, information that can identify users who have permission to read information is set,
The computer includes:
Acquire group identification information that can identify the group, and read authority information that can identify whether the person wishing to read has the reading authority,
An information providing method that outputs at least one of the first information and the second information belonging to the group indicated by the group identification information when the read authority information indicates that the read authority is possessed. .
22. In the information provision method described in any one of items 19 to 21 above,
The computer outputs information for selecting or inputting information for specifying the group to be output.
23. In the information provision method described in any one of items 17 to 22 above,
An information providing method, wherein the computer communicates with the passenger terminal via a relay device installed in the mobile object.
24. In the information provision method described in any one of items 17 to 23 above,
The information providing method, wherein the computer communicates with the staff terminal via a local network within the organization.
25. A recording medium that records a computer-executable program,
The program causes the computer to
A staff member who acquires mobile body identification information and first information that can identify the mobile body from a passenger terminal operated by a passenger of the mobile body, and who is operated by a staff member who belongs to an organization that manages the mobile body. an acquisition function that acquires the second information and the mobile object identification information from the terminal;
a storage processing function for storing the first information and the second information in a storage means in association with the mobile object identification information;
an output function that outputs the first information and the second information stored in the storage means for each of the mobile body identification information;
A recording medium that has
26. In the recording medium described in 25 above,
The moving object identification information acquired from the passenger terminal is a recording medium that is acquired by the passenger terminal from a medium installed in the moving object.
27. In the recording medium according to 25 or 26 above,
The storage processing function further divides the first information and the second information linked to one of the moving object identification information into a plurality of groups and stores them in the storage means,
The output function is a recording medium that outputs the first information and the second information in units of the group.
28. In the recording medium described in 27 above,
Information that can identify users with sending authority is set for each group,
The acquisition function acquires group identification information that can identify the group, and transmission authority information that can identify whether the sender of the first information or the second information has the transmission authority,
The storage processing function is a recording medium that stores the first information or the second information in the storage means when the transmission authority information indicates that the transmission authority has the transmission authority.
29. In the recording medium according to 27 or 28 above,
For each group, information that can identify users who have permission to read information is set,
The output function is
Acquire group identification information that can identify the group, and read authority information that can identify whether the person wishing to read has the reading authority,
A recording medium that outputs at least one of the first information and the second information belonging to the group indicated by the group specifying information when the read authority information indicates that the read authority has the read authority.
30. In the recording medium according to any one of items 27 to 29 above,
The output function is a recording medium that outputs information for selecting or inputting information for specifying the group to be output.
31. In the recording medium according to any one of items 25 to 30 above,
The acquisition function is a recording medium that communicates with the passenger terminal via a relay device installed in the mobile object.
32. In the recording medium according to any one of items 25 to 31 above,
The acquisition function is a recording medium that communicates with the staff terminal via a local network within the organization.
33. The program according to any one of items 25 to 32 above.
10 情報提供装置
20 乗客端末
30 職員端末
40 記憶部
50 移動体
60 ローカルネットワーク
70 公共通信網 10Information providing device 20 Passenger terminal 30 Staff terminal 40 Storage unit 50 Mobile object 60 Local network 70 Public communication network
20 乗客端末
30 職員端末
40 記憶部
50 移動体
60 ローカルネットワーク
70 公共通信網 10
Claims (11)
- 移動体の乗客が操作する乗客端末から、前記移動体が特定可能な移動体特定情報及び第1情報を取得するとともに、前記移動体を管理している団体に所属している職員が操作する職員端末から、第2情報及び前記移動体特定情報を取得する取得手段と、
前記第1情報及び前記第2情報を前記移動体特定情報に紐づけて記憶手段に記憶させる記憶処理手段と、
前記移動体特定情報別に、前記記憶手段に記憶されている前記第1情報及び前記第2情報を出力する出力手段と、
を備える情報提供装置。 A staff member who acquires mobile body identification information and first information that can identify the mobile body from a passenger terminal operated by a passenger of the mobile body, and who is operated by a staff member who belongs to an organization that manages the mobile body. acquisition means for acquiring the second information and the mobile object identification information from the terminal;
storage processing means for storing the first information and the second information in a storage means in association with the moving object identification information;
Output means for outputting the first information and the second information stored in the storage means for each of the mobile body identification information;
An information providing device comprising: - 請求項1に記載の情報提供装置において、
前記乗客端末から取得した前記移動体特定情報は、前記移動体に設置された媒体から前記乗客端末に取得されている、情報提供装置。 The information providing device according to claim 1,
The information providing device, wherein the mobile body identification information acquired from the passenger terminal is acquired by the passenger terminal from a medium installed in the mobile body. - 請求項1又は2に記載の情報提供装置において、
前記記憶処理手段は、一つの前記移動体特定情報に紐づいた前記第1情報及び前記第2情報を、さらに複数のグループに分けて前記記憶手段に記憶させ、
前記出力手段は、前記グループ単位で前記第1情報及び前記第2情報を出力する、情報提供装置。 The information providing device according to claim 1 or 2,
The storage processing means further divides the first information and the second information linked to one of the moving object identification information into a plurality of groups and stores them in the storage means,
The output means is an information providing device that outputs the first information and the second information on a group-by-group basis. - 請求項3に記載の情報提供装置において、
前記グループ別に、送信権限を有する利用者を特定可能な情報が設定されており、
前記取得手段は、前記グループを特定可能なグループ特定情報、及び、前記第1情報又は前記第2情報の送信者が前記送信権限を有するか否かを特定可能な送信権限情報を取得し、
前記記憶処理手段は、前記送信権限情報が前記送信権限を有していることを示している場合に、前記第1情報又は前記第2情報を前記記憶手段に記憶させる、情報提供装置。 The information providing device according to claim 3,
Information that can identify users with sending authority is set for each group,
The acquisition means acquires group identification information that can identify the group, and transmission authority information that can identify whether a sender of the first information or the second information has the transmission authority,
The storage processing means stores the first information or the second information in the storage means when the transmission authority information indicates that the transmission authority is granted. - 請求項3又は4に記載の情報提供装置において、
前記グループ別に、情報の読出権限を有する利用者を特定可能な情報が設定されており、
前記出力手段は、
前記グループを特定可能なグループ特定情報、及び読出希望者が前記読出権限を有するか否かを特定可能な読出権限情報とともに取得し、
前記読出権限情報が前記読出権限を有していることを示している場合に、前記グループ特定情報が示す前記グループに属する前記第1情報及び前記第2情報の少なくとも一方を出力する、情報提供装置。 The information providing device according to claim 3 or 4,
For each group, information that can identify users who have permission to read information is set,
The output means is
Acquire group identification information that can identify the group, and read authority information that can identify whether the person wishing to read has the reading authority,
an information providing device that outputs at least one of the first information and the second information belonging to the group indicated by the group specifying information when the read authority information indicates that the read authority has the read authority; . - 請求項3~5のいずれか一項に記載の情報提供装置において、
前記出力手段は、出力対象となる前記グループを特定するための情報を選択または入力させるための情報を出力する、情報提供装置。 In the information providing device according to any one of claims 3 to 5,
The output means is an information providing device that outputs information for selecting or inputting information for specifying the group to be output. - 請求項1~6のいずれか一項に記載の情報提供装置において、
前記取得手段は、前記移動体に搭載されている中継装置を介して、前記乗客端末と通信する、情報提供装置。 In the information providing device according to any one of claims 1 to 6,
The acquisition means is an information providing device that communicates with the passenger terminal via a relay device installed in the mobile object. - 請求項1~7のいずれか一項に記載の情報提供装置において、
前記取得手段は、前記団体内のローカルネットワークを介して、前記職員端末と通信する、情報提供装置。 The information providing device according to any one of claims 1 to 7,
The acquisition means is an information providing device that communicates with the employee terminal via a local network within the organization. - 移動体を管理している団体に所属している職員が操作する職員端末と、
情報提供装置と、
を備え、
前記情報提供装置は、
前記移動体の乗客が操作する乗客端末から、前記移動体が特定可能な移動体特定情報及び第1情報を取得するとともに、前記職員端末から、第2情報及び前記移動体特定情報を取得する取得手段と、
前記第1情報及び前記第2情報を前記移動体特定情報に紐づけて記憶手段に記憶させる記憶処理手段と、
前記移動体特定情報別に、前記記憶手段に記憶されている前記第1情報及び前記第2情報を出力する出力手段と、
を備える情報提供システム。 An employee terminal operated by an employee belonging to an organization that manages the mobile object,
an information providing device;
Equipped with
The information providing device includes:
Acquisition of acquiring mobile body identification information and first information that can identify the mobile body from a passenger terminal operated by a passenger of the mobile body, and acquiring second information and the mobile body identification information from the staff terminal. means and
storage processing means for storing the first information and the second information in a storage means in association with the moving object identification information;
Output means for outputting the first information and the second information stored in the storage means for each of the mobile body identification information;
Information provision system equipped with. - コンピュータが、
移動体の乗客が操作する乗客端末から、前記移動体が特定可能な移動体特定情報及び第1情報を取得するとともに、前記移動体を管理している団体に所属している職員が操作する職員端末から、第2情報及び前記移動体特定情報を取得し、
前記第1情報及び前記第2情報を前記移動体特定情報に紐づけて記憶手段に記憶させ、
前記移動体特定情報別に、前記記憶手段に記憶されている前記第1情報及び前記第2情報を出力する、情報提供方法。 The computer is
A staff member who acquires mobile body identification information and first information that can identify the mobile body from a passenger terminal operated by a passenger of the mobile body, and who is operated by a staff member who belongs to an organization that manages the mobile body. obtaining second information and the mobile object identification information from the terminal;
storing the first information and the second information in a storage means in association with the mobile body identification information;
An information providing method, wherein the first information and the second information stored in the storage means are output for each of the moving body specific information. - コンピュータに実行可能なプログラムを記録した記録媒体であって、
前記プログラムは、前記コンピュータに、
移動体の乗客が操作する乗客端末から、前記移動体が特定可能な移動体特定情報及び第1情報を取得するとともに、前記移動体を管理している団体に所属している職員が操作する職員端末から、第2情報及び前記移動体特定情報を取得する取得機能と、
前記第1情報及び前記第2情報を前記移動体特定情報に紐づけて記憶手段に記憶させる記憶処理機能と、
前記移動体特定情報別に、前記記憶手段に記憶されている前記第1情報及び前記第2情報を出力する出力機能と、
を持たせる記録媒体。 A recording medium that records a computer-executable program,
The program causes the computer to
A staff member who acquires mobile body identification information and first information that can identify the mobile body from a passenger terminal operated by a passenger of the mobile body, and who is operated by a staff member who belongs to an organization that manages the mobile body. an acquisition function that acquires the second information and the mobile object identification information from the terminal;
a storage processing function for storing the first information and the second information in a storage means in association with the mobile object identification information;
an output function that outputs the first information and the second information stored in the storage means for each of the mobile body identification information;
A recording medium that has
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Citations (3)
Publication number | Priority date | Publication date | Assignee | Title |
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JP2003281692A (en) * | 2002-03-25 | 2003-10-03 | Nec Corp | Taxi allocating method, taxi allocating system, taxi terminal, and allocating center terminal and program |
JP2018124596A (en) * | 2015-06-12 | 2018-08-09 | 株式会社アフロ | Data management system, data processing device, wireless terminal device, server device, and program |
WO2020262673A1 (en) * | 2019-06-28 | 2020-12-30 | 株式会社NearMe | Information processing device, information processing method and program |
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2022
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Patent Citations (3)
Publication number | Priority date | Publication date | Assignee | Title |
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JP2003281692A (en) * | 2002-03-25 | 2003-10-03 | Nec Corp | Taxi allocating method, taxi allocating system, taxi terminal, and allocating center terminal and program |
JP2018124596A (en) * | 2015-06-12 | 2018-08-09 | 株式会社アフロ | Data management system, data processing device, wireless terminal device, server device, and program |
WO2020262673A1 (en) * | 2019-06-28 | 2020-12-30 | 株式会社NearMe | Information processing device, information processing method and program |
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