WO2023103350A1 - Procédé et appareil de poussée d'informations, et support d'enregistrement - Google Patents

Procédé et appareil de poussée d'informations, et support d'enregistrement Download PDF

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WO2023103350A1
WO2023103350A1 PCT/CN2022/101516 CN2022101516W WO2023103350A1 WO 2023103350 A1 WO2023103350 A1 WO 2023103350A1 CN 2022101516 W CN2022101516 W CN 2022101516W WO 2023103350 A1 WO2023103350 A1 WO 2023103350A1
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information
parameters
maintenance
target
preset
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PCT/CN2022/101516
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English (en)
Chinese (zh)
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谢军
卢道和
罗锶
曾可
关俊
陈楚曦
姚正杰
李康华
李悦
陈亚锋
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深圳前海微众银行股份有限公司
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Publication of WO2023103350A1 publication Critical patent/WO2023103350A1/fr

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06—Management of faults, events, alarms or notifications

Definitions

  • the present application relates to the technical field of information push, and in particular to an information push method and device, and a storage medium.
  • the personnel in the management center send the alarm information to the operation and maintenance personnel group of the corresponding department, so that the operation and maintenance personnel can receive and process the alarm information through the group. If the maintenance personnel do not pay attention to the alarm information in the group in time, they cannot obtain the alarm information in time and cannot process the alarm information in time, thereby reducing the processing efficiency of the alarm information.
  • the embodiments of the present application expect to provide an information push method and device, and a storage medium, which can improve the processing efficiency of alarm information.
  • An embodiment of the present application provides an information push method, and the information push method includes:
  • At least two sets of operating status parameters corresponding to at least two operation and maintenance terminals are obtained;
  • the at least two groups of operation status parameters determine at least two operation activities corresponding to the at least two operation and maintenance terminals; and filter out the at least two operation and maintenance terminals according to the at least two operation activities Target operation and maintenance terminal;
  • An embodiment of the present application provides an information push device, the device includes:
  • the obtaining part is configured to obtain at least two sets of operating status parameters corresponding to at least two operation and maintenance terminals in the case of receiving the pending alarm information generated by the monitoring device;
  • the determining part is configured to determine at least two operation activities corresponding to the at least two operation and maintenance terminals according to the at least two groups of operation state parameters;
  • the screening part is configured to screen out a target operation and maintenance terminal from the at least two operation and maintenance terminals according to the at least two operation activities;
  • the push part is configured to push the alarm information to be processed to the target operation and maintenance terminal, so as to prompt the monitoring device to perform alarm release processing.
  • An embodiment of the present application provides an information push device, the device includes:
  • a memory a processor, and a communication bus
  • the memory communicates with the processor through the communication bus
  • the memory stores an information push program executable by the processor, and when the information push program is executed , using the processor to execute the information pushing method described above.
  • An embodiment of the present application provides a storage medium on which a computer program is stored, which is applied to an information push device.
  • the computer program is executed by a processor, the above-mentioned information push method is implemented.
  • An embodiment of the present application provides an information push method and device, and a storage medium.
  • the information push method includes: obtaining at least two groups of operation information corresponding to at least two operation and maintenance terminals in the case of receiving the alarm information to be processed generated by the monitoring equipment. State parameters; according to at least two sets of operation state parameters, determine at least two operation activities corresponding to at least two operation and maintenance terminals; and filter out target operation and maintenance terminals from at least two operation and maintenance terminals according to at least two operation activities; Push the pending alarm information to the target operation and maintenance terminal to prompt the monitoring equipment to clear the alarm.
  • the information push device obtains the alarm information to be processed, according to at least two sets of operating state parameters corresponding to at least two operation and maintenance terminals, determine at least two operation status parameters corresponding to at least two operation and maintenance terminals. Activeness, to filter out the target operation and maintenance terminal in the active operation state from at least two operation and maintenance terminals according to at least two operation activities, and push the pending alarm information to the target operation and maintenance terminal in the active operation state to prompt
  • the target operation and maintenance object corresponding to the target operation and maintenance terminal in the active running state can receive and release the alarm of the monitoring equipment in time, which improves the processing efficiency of the alarm information to be processed.
  • FIG. 1 is a schematic diagram of information push in the prior art provided by an embodiment of the present application.
  • FIG. 2 is a flow chart of an information push method provided in an embodiment of the present application.
  • FIG. 3 is an exemplary information push schematic diagram 1 provided by the embodiment of the present application.
  • Fig. 4 is an exemplary information push schematic diagram 2 provided by the embodiment of the present application.
  • FIG. 5 is an exemplary information push schematic diagram 3 provided by the embodiment of the present application.
  • FIG. 6 is a first schematic diagram of the composition and structure of an information push device provided by an embodiment of the present application.
  • FIG. 7 is a second schematic diagram of the composition and structure of an information push device provided in an embodiment of the present application.
  • IMS Intelligent Monitor System
  • FIG. 1 all alarm information (bank IMS alarm information) Centralized on the IMS platform, based on the large-department processing mode (the mode of processing production alarms by domain, department, or group can also be used), the alarm information is transmitted to the department or group where the operation and maintenance is located, and then the operation and maintenance ( Operation and maintenance role A, operation and maintenance role B, operation and maintenance role C, and operation and maintenance role H) go to the group to collect the alarm information to prompt the operation and maintenance personnel to process the alarm information, making the alarm information processing speed slow.
  • IMS Intelligent Monitor System
  • the alarm information is sent to the alarm group (the group where the operation and maintenance personnel are located) through screenshots, and then the operation and maintenance personnel are notified by phone to follow up on the alarm information, and feed back the processing results of the alarm information to the enterprise WeChat, and the enterprise control center (Enterprise Control Center, ECC) notes the processing results on the IMS to realize the linkage processing of the alarm.
  • the enterprise control center Enterprise Control Center, ECC
  • FIG. 2 is a flow chart of an information push method provided in an embodiment of the present application. As shown in Figure 2, the information push method can be include:
  • An information push method provided by an embodiment of the present application is applicable to a scenario where pending alarm information is pushed to a target operation and maintenance terminal for a target operation and maintenance object corresponding to the target operation and maintenance terminal to process the pending alarm information.
  • the information pushing device may be implemented in various forms.
  • the information pushing device described in this application may include such as mobile phone, camera, tablet computer, notebook computer, palmtop computer, personal digital assistant (Personal Digital Assistant, PDA), portable media player (Portable Media Player, PMP), Devices such as navigation devices, wearable devices, smart bracelets, pedometers, and devices such as digital TVs, desktop computers, servers, etc.
  • PDA Personal Digital Assistant
  • PMP portable media player
  • Devices such as navigation devices, wearable devices, smart bracelets, pedometers, and devices such as digital TVs, desktop computers, servers, etc.
  • the monitoring device can be the bank IMS platform device; the monitoring device can also be the device of the network service center; the monitoring device can also be other devices; the specific monitoring device can be determined according to the actual situation, and the implementation of the present application Examples are not limited to this.
  • the alarm information to be processed can be the alarm information generated by the information push device, and the alarm information to be processed can also be the alarm information transmitted to the information push device by other equipment; the alarm information to be processed can also be the information push device
  • the information obtained in other ways; the specific manner in which the information pushing device obtains the alarm information to be processed may be determined according to the actual situation, which is not limited in this embodiment of the present application.
  • the alarm information to be processed is the alarm information that has not been processed yet.
  • the alarm information to be processed includes network abnormality alarm information, device abnormality alarm information, data processing abnormality alarm information, etc.
  • the specific alarm information to be processed can be determined according to the actual situation, which is not limited in this embodiment of the present application.
  • the at least two operation and maintenance terminals may be terminal devices corresponding to at least two operation and maintenance personnel, such as mobile phones of at least two operation and maintenance personnel, or computers of at least two operation and maintenance personnel.
  • At least two operation and maintenance terminals correspond to at least two groups of operation status parameters, specifically, one operation and maintenance terminal corresponds to a group of operation status parameters.
  • each group of operating state parameters in at least two groups of operating state parameters includes central processing unit (central processing unit, CPU) information of each operation and maintenance terminal, memory information of each operation and maintenance terminal, and each The number of connections of an operation and maintenance terminal, the enterprise WeChat interaction status of each operation and maintenance terminal, etc., and the specific state parameters in each group of operating state parameters can be determined according to the actual situation, which is not limited in this embodiment of the application.
  • central processing unit central processing unit, CPU
  • each operation and maintenance terminal can be the CPU performance of each operation and maintenance terminal;
  • the memory information of each operation and maintenance terminal can be the remaining memory information or used memory information of each operation and maintenance terminal; each The number of connections of the operation and maintenance terminal may be the data volume of the application program (APPlication, APP) run by each operation and maintenance terminal or the number of tasks run by each operation and maintenance terminal.
  • APP application program
  • the information pushing device obtains at least two groups of operating state parameters corresponding to at least two operation and maintenance terminals, and may be that the information pushing device starts to obtain the alarm information in the preset operating sequence when it obtains the alarm information to be processed. At least two sets of operating state parameters corresponding to at least two operation and maintenance terminals.
  • the preset operation sequence can be the operation sequence information configured in the information push device; the preset operation sequence can also be the operation sequence information transmitted to the information push device by other devices received by the information push device; the preset operation The time sequence may also be the operation time sequence information obtained by the information pushing device in other ways; the specific time sequence may be determined according to the actual situation, which is not limited in this embodiment of the present application.
  • timing length of the preset operating sequence can be 5ms; the timing length of the preset operating sequence can also be 10ms; the timing length of the preset operating sequence can also be other time lengths; the specific preset operating sequence
  • the length of the timing sequence can be determined according to the actual situation, which is not limited in this embodiment of the present application.
  • S102 Determine at least two operation activities corresponding to at least two operation and maintenance terminals according to at least two groups of operation status parameters; and select a target operation and maintenance terminal from the at least two operation and maintenance terminals according to the at least two operation activities.
  • the information pushing device after the information pushing device receives the alarm information to be processed generated by the monitoring equipment, after obtaining at least two sets of operating status parameters corresponding to at least two operation and maintenance terminals, the information pushing device can Set operation status parameters to determine at least two operation activities corresponding to at least two operation and maintenance terminals; and select a target operation and maintenance terminal from the at least two operation and maintenance terminals according to the at least two operation activities.
  • the number of target operation and maintenance terminals can be one, the number of target operation and maintenance terminals can also be two, and the number of target operation and maintenance terminals can be multiple; the specific number of target operation and maintenance terminals can be The determination is made according to the actual situation, which is not limited in this embodiment of the present application.
  • At least two groups of operating status parameters correspond to at least two operating activity degrees one by one, specifically, a group of operating state parameters corresponds to one operating activity degree.
  • At least two operation activities correspond to at least two operation and maintenance terminals one by one, and specifically one operation activity corresponds to one operation and maintenance terminal.
  • the information pushing device screens out the target operation and maintenance terminal in the active running state from at least two operation and maintenance terminals according to at least two groups of running state parameters, including: the information pushing device obtains the preset active running State parameters; the information push device respectively determines the correlation coefficient between the preset active running state parameters and at least two groups of running state parameters to obtain at least two sets of correlation coefficients; the information push device determines at least two running active state parameters according to at least two sets of correlation coefficients Spend.
  • the preset active running state parameter may be the running state parameter configured in the information pushing device; the preset active running state parameter may also be the running state parameter transmitted by other devices received by the information pushing device; the preset The active running state parameter can also be the running state parameter obtained by the information pushing device in other ways; the specific way for the information pushing device to obtain the preset active running state parameter can be determined according to the actual situation, and this embodiment of the application does not make any limited.
  • At least two groups of operating status parameters correspond to at least two groups of correlation coefficients; specifically, a group of operating status parameters corresponds to a group of correlation coefficients.
  • the information push device determines at least two sets of correlation coefficients between the preset active operating state parameters and at least two sets of operating state parameters by acquiring preset active operating state parameters, and determines at least two sets of correlation coefficients according to at least two sets of correlation coefficients. At least two operation activities corresponding to each operation and maintenance terminal, so that the information push device sends the pending alarm information to the active terminal among the at least two operation and maintenance terminals, so that the operation and maintenance personnel corresponding to the active terminal can process the pending alarm information in time. The alarm information is processed, and the processing efficiency of the alarm information is improved.
  • the information pushing device respectively determines the correlation coefficient between the preset active running state parameters and at least two groups of running state parameters, and obtains at least two groups of correlation coefficients, including: the information pushing device respectively determines the preset active At least two sets of covariance parameters between the operating state parameters and at least two sets of operating state parameters; the information push device determines the standard deviation parameters corresponding to each set of state parameters in the at least two sets of operating state parameters, and obtains at least two sets of standard deviation parameters; And determine the preset standard deviation parameters corresponding to the preset active running state parameters; the information pushing device determines at least two sets of correlation coefficients according to at least two sets of standard deviation parameters, at least two sets of covariance parameters and preset standard deviation parameters.
  • the method of determining at least two sets of covariance parameters between the preset active running state parameters and at least two sets of running state parameters respectively by the information pushing device can obtain the preset active running state parameters for the information pushing device.
  • the first parameter value and the second parameter value of each operating state parameter in at least two groups of operating state parameters within a preset operating time sequence; the information pushing device determines the corresponding first parameter value according to the second parameter value of each operating state parameter Two parameter expected values; the information pushing device determines the corresponding first parameter expected value according to the first parameter value; the information pushing device determines the second difference between the second parameter value and the second parameter expected value, and determines the first parameter value and the first parameter
  • the information pushing device determines the product between the first difference and the second difference, so as to obtain at least two sets of products corresponding to at least two groups of operating state parameters, and the information pushing device can use the at least two The group product serves as the covariance parameter for at least two groups.
  • the information pushing device determines at least two sets of covariance parameters between the preset active running state parameters and at least two sets of running state parameters, which can be Acquiring the first parameter value of the preset active running state parameter and the second parameter of each running state parameter in at least two groups of running state parameters in each preset running time sequence in multiple preset running time sequences for the information pushing device value; the information pushing device determines the corresponding second parameter expected value according to the second parameter value of each operating state parameter; the information pushing device determines the corresponding first parameter expected value according to the first parameter value; the information pushing device determines the second parameter value and the first parameter value The second difference between the expected values of the two parameters determines the first difference between the first parameter value and the expected value of the first parameter; the information pushing device determines the first difference and the second difference in each preset operation time sequence The product between values is obtained to obtain the product in each preset operating time sequence, that is, after obtaining multiple products, the information push device
  • the information push device can use the covariance parameter determination method in formula (1) to determine at least two sets of covariance parameters between the preset active running state parameters and at least two sets of running state parameters:
  • COV is the covariance parameter
  • i is the label of the preset running time series
  • N is the number of preset running time series
  • Data1[i] is any running state parameter in a group of running state parameters in the i-th running time series
  • Mean1 is the parameter expectation corresponding to any operating state parameter
  • Data2[i] is the preset active operating state parameter
  • Mean2 is the parameter expectation corresponding to the preset active operating state parameter.
  • the information pushing device determines at least two sets of correlation coefficients according to at least two sets of standard deviation parameters, at least two sets of covariance parameters and preset standard deviation parameters, and can determine at least two sets of correlation coefficients for the information pushing device respectively.
  • the product between the standard deviation parameter and the preset standard deviation parameter obtains at least two sets of product parameters; the information pushing device then determines the ratio between at least two sets of covariance parameters and at least two sets of product parameters to obtain at least two sets of ratio parameters , the information pushing device takes the at least two sets of ratio parameters as at least two sets of correlation coefficients.
  • the information push device can determine at least two sets of correlation coefficients by using the correlation coefficient determination method in formula (2):
  • STD1 is any standard deviation parameter in at least two groups of standard deviation parameters
  • STD2 is a preset standard deviation parameter
  • COV is a covariance parameter corresponding to any one standard deviation parameter in at least two groups of covariance parameters
  • CORRCOEF is the correlation coefficient corresponding to any standard deviation parameter in at least two sets of covariance parameters.
  • the greater the absolute value of the covariance the higher the degree of correlation between the operating state parameter and the preset active operating state parameter. If the covariance is positive, it means that there is a positive correlation between the running state parameters and the preset active running state parameters; if the covariance is negative, it means that there is a negative correlation between the running state parameters and the preset active running state parameters; If is 0, it means that there is no correlation between the running state parameter and the preset active running state parameter.
  • the return result is a matrix, the value of the i-th row and the j-th column represents the correlation coefficient between the i-th group number and the j-th group number, and the diagonal of the matrix is 1
  • a matrix which is a matrix formed by using at least two sets of correlation coefficient values and values whose diagonal line is 1.
  • the information push device determines at least two sets of covariance parameters between the preset active operating state parameters and at least two sets of operating state parameters, and at least two sets of standard deviation parameters corresponding to the at least two sets of operating state parameters, the preset Set the preset standard deviation parameters corresponding to the active running state parameters, and determine at least two sets of correlation coefficients according to at least two sets of standard deviation parameters, at least two sets of covariance parameters, and preset standard deviation parameters, so as to determine the output based on at least two sets of correlation coefficients
  • the target operating state parameter most relevant to the preset active operating state parameter, thereby releasing the detection of other operating state parameters except the target operating state parameter in at least two groups of operating state parameters, improving the detection performance of the information push device, The resource occupation in the information push device is reduced, and the efficiency of information directional push is improved.
  • the process of determining at least two operating activities by the information pushing device according to at least two sets of correlation coefficients includes: the information pushing device selects the target correlation coefficient with the largest correlation coefficient value from the at least two sets of correlation coefficients; The information pushing device determines the target running state parameter corresponding to the target correlation coefficient from at least two groups of running state parameters; the information pushing device determines at least two running activities of at least two operation and maintenance terminals according to the target running state parameter.
  • the information pushing device determines the target running state parameter corresponding to the target correlation coefficient from at least two groups of running state parameters.
  • the information pushing device first determines that the target correlation coefficient is the preset active running state parameter and The correlation coefficient determined by the first operating state parameter; the information pushing device takes the first operating state parameter as the target operating state parameter.
  • the output is:
  • data2[0 ] [90,96,86,92], which is the default active running state parameter.
  • the information pushing device determines the preset active state parameters from at least two groups of operating state parameters.
  • the target running state parameter corresponding to the target correlation coefficient in the running time series is the number of connections.
  • the information pushing device selects the target correlation coefficient with the largest correlation coefficient value from at least two groups of correlation coefficients, and determines the target operating state parameter corresponding to the target correlation coefficient from at least two groups of operating state parameters, so as to operate according to the target
  • the state parameters determine at least two operating activities of at least two operation and maintenance terminals, which releases the detection of other operating state parameters in at least two groups of operating state parameters, improves the detection efficiency of the information push device, and reduces the number of information push devices.
  • the resource occupation in the system improves the efficiency of information directional push.
  • the process of the information pushing device determining at least two operating activities of at least two operation and maintenance terminals according to the target operating state parameters includes: the information pushing device acquires at least two operation and maintenance terminals within the preset operation time sequence at least two groups of state parameter values corresponding to the target operating state parameters; the information pushing device respectively determines the total state parameter values corresponding to each group of state parameter values in the at least two groups of state parameter values, and obtains at least two total state parameter values; the information The pushing device obtains at least two operating activities according to at least two total state parameter values.
  • At least two operation and maintenance terminals correspond to at least two sets of state parameter values one by one, specifically, one operation and maintenance terminal corresponds to a set of state parameter values.
  • each group of state parameter values in at least two groups of state parameter values includes a plurality of state parameter values.
  • the information pushing device respectively determines the total state parameter value corresponding to each group of state parameter values in at least two groups of state parameter values
  • the process of obtaining at least two total state parameter values may be: the information pushing device Determine the difference between two adjacent state parameter values in each group of state parameter values respectively to obtain at least one difference value, and the information pushing device determines the product of at least one difference value, and the information pushing device corresponds to each group of state parameter values The product of is taken as the total state parameter value corresponding to each group of state parameter values, that is, at least two total state parameter values are obtained.
  • the information push device obtains at least two operating activities based on at least two total state parameter values, and can respectively determine the square value of at least two total state parameter values for the information push device to obtain at least two square value; the information pushing device regards at least two square values as at least two operating activities.
  • the information push device obtains at least two operating activities based on at least two total state parameter values. cubic value; the information pushing device regards at least two cubic values as at least two operating activities; the information pushing device can also obtain at least two operating activities according to at least two total state parameter values in other ways, and the specific information
  • the manner in which the push device obtains at least two operating activities based on at least two total state parameter values may be determined according to actual conditions, which is not limited in this embodiment of the present application.
  • the information pushing device may use formula (3)-(5) to determine at least two operation activities corresponding to at least two operation and maintenance terminals.
  • the information pushing device obtains at least two sets of state parameter values corresponding to the target operating state parameters of at least two operation and maintenance terminals in the preset operating time sequence; at least two total state parameters determined according to at least two sets of state parameter values Parameter values to finally determine at least two operating activities of at least two operation and maintenance terminals, which releases the detection of other operating state parameters in at least two groups of operating state parameters except the target operating state parameters, and improves the detection of information push devices.
  • Performance measurement reduces the resource occupation in the information push device and improves the efficiency of directional push of information.
  • the process of the information push device selecting the target operation and maintenance terminal from at least two operation and maintenance terminals according to at least two operation activities includes: the information push device selects the active terminal from the at least two operation activities.
  • the degree value is greater than or equal to the first operation activity degree of the preset operation activity degree value; the information pushing device takes the terminal corresponding to the first operation activity degree as the target operation and maintenance terminal.
  • the information push device selects the target operation and maintenance terminal from at least two operation and maintenance terminals according to at least two operation activities, and the information push device can also filter out the target operation and maintenance terminal from at least two operation activities.
  • the information push device takes the terminal corresponding to the target operation activity as the target operation and maintenance terminal; specifically, the information push device selects at least two operation and maintenance terminals according to at least two operation activities.
  • the manner of selecting the target operation and maintenance terminal may be determined according to the actual situation, which is not limited in this embodiment of the present application.
  • the preset operation activity value may be the activity value configured in the information push device; the preset operation activity value may also be the activity value selected by the information push device from at least two operation activities The activity value received by the information push device before the first operation activity greater than or equal to the preset operation activity value; the preset operation activity value can also be the activity value obtained by the information push device in other ways; The specific manner in which the information pushing device obtains the preset operation activity value may be determined according to actual conditions, which is not limited in this embodiment of the present application.
  • the target operating state parameter is the number of connections
  • the fluctuation value of the number of connections of the operation and maintenance terminal A in the preset operation sequence is [91,100,93,92]
  • the operation and maintenance terminal A can be obtained by using formula (3)
  • the total state parameter value of is shown in formula (7)
  • the weight value of operation and maintenance terminal A is shown in formula (8):
  • ⁇ con is the product of the difference between two adjacent connection number fluctuation values among the connection number fluctuation values in the preset running time sequence.
  • the difference between two adjacent connection number fluctuation values includes: the first connection number fluctuation value 91 and the second connection number fluctuation value
  • the first difference between the two connection number fluctuation values of 100 is 9
  • the second difference between the second connection number fluctuation value of 100 and the third connection number fluctuation value of 93 is 7
  • the third difference between the value 93 and the fourth connection number fluctuation value 92 is 1, then ⁇ con is the product of the first difference, the second difference and the third difference is 9*7*1, That is 63.
  • the target operating state parameter is the number of connections
  • the fluctuation value of the number of connections of the operation and maintenance terminal B in the preset operation sequence is [91,99,93,92]
  • the operation and maintenance terminal B can be obtained by using the formula (3):
  • the total state parameter value of B is shown in formula (9), and the weight value of operation and maintenance terminal B is shown in formula (10):
  • the difference between two adjacent connection number fluctuation values includes: the first connection number fluctuation value is 91 The first difference with the second connection number fluctuation value 99 is 8; the second difference between the second connection number fluctuation value 99 and the third connection number fluctuation value 93 is 6; the third connection The third difference between the number fluctuation value 93 and the fourth connection number fluctuation value 92 is 1, then ⁇ con is the first difference, the product of the second difference and the third difference is 8*6* 1, which is 48.
  • the operating activity of the operation and maintenance terminal B can be obtained according to formula (9) and formula (10).
  • the operation and maintenance terminal A with a large operation activity value can be used as the target operation and maintenance terminal.
  • the target running state parameter is the cpu fluctuation value
  • the CPU fluctuation value of the operation and maintenance terminal A in the preset running time sequence is [16, 25, 33, 23]
  • using Formula (3) can obtain the total state parameter value of operation and maintenance terminal A as shown in formula (11), and the weight value of operation and maintenance terminal A is shown in formula (12):
  • ⁇ cpu is the product of the difference between two adjacent CPU fluctuation values among the CPU fluctuation values within the preset running time sequence.
  • the difference between two adjacent CPU fluctuation values includes: the first CPU fluctuation value 16 and the second CPU fluctuation value
  • the first difference between the first CPU fluctuation value 25 is 9
  • the second difference between the second CPU fluctuation value 25 and the third CPU fluctuation value 33 is 8
  • the third CPU fluctuation value 33 and the fourth The third difference between the CPU fluctuation values 23 is 10
  • ⁇ cpu is the product of the first difference, the second difference and the third difference, which is 9*8*10, which is 720.
  • the target operating state parameter is the cpu fluctuation value
  • the CPU fluctuation value of the operation and maintenance terminal B in the preset operation sequence is [16, 25, 57, 23]; using the formula (3), the operation and maintenance terminal B can be obtained
  • the total state parameter value of B is shown in formula (13), and the weight value of operation and maintenance terminal B is shown in formula (14):
  • the difference between two adjacent CPU fluctuation values includes: the first CPU fluctuation value 16 and the second CPU fluctuation value
  • the first difference between the first CPU fluctuation value 25 is 9
  • the second difference between the second CPU fluctuation value 25 and the third CPU fluctuation value 57 is 32
  • the third difference between the CPU fluctuation values 23 is 34
  • ⁇ cpu is the product of the first difference, the second difference and the third difference, which is 9*32*34, which is 9792.
  • the operation and maintenance terminal B by comparing the operation activity corresponding to operation and maintenance terminal A and operation and maintenance terminal B, the total state parameter value and weight value of operation and maintenance terminal A are smaller than the total state parameter value and weight value of operation and maintenance terminal B , then the operation and maintenance terminal B with a large operation activity value can be used as the target operation and maintenance terminal.
  • the information push device includes an intelligent linkage synchronization module, a state feedback interaction module (state feedback interaction), a classification module, a specific matching module (specific matching), an extraction role feature module (extraction role feature), role selection module (role selection) and push module.
  • the information pushing device When the information pushing device receives the alarm information to be processed (bank IMS alarm information) generated by the monitoring equipment, the information pushing device transmits the alarm information to be processed to the specific matching module through the classification module, and at the same time, the information pushing device uses the extraction role
  • the feature module is used to obtain the operation and maintenance terminal information (terminal A information, terminal B information, terminal C information) from the configuration management database (Configuration Management Database, CMDB); the information push device uses the state feedback interaction module to obtain at least two operation and maintenance terminals in real time (Operation and maintenance terminal A, operation and maintenance terminal B, operation and maintenance terminal C,) corresponding to at least two groups of running status parameters (dynamic detection of cpu, memory, number of connections, etc.
  • the operation and maintenance terminal information obtains at least two operation and maintenance terminals; the specific matching module takes its weight correlation coefficient according to the dynamic fluctuation of the operation and maintenance terminal, and then determines the target operation and maintenance terminal from at least two operation and maintenance terminals, and uses the push module to send The target operation and maintenance terminal pushes the pending alarm information.
  • the information push device performs intelligent presentation through the IMS system. After presenting the IMS, the ECC operator can update the alarms in the intelligent linkage synchronization module one by one. At the same time, the operation and maintenance terminal can also update the received push in the intelligent linkage synchronization module. The status is displayed in real time.
  • Real-time dynamic weight when there is an abnormal key indicator or when the alarm information to be processed has been pushed, the notification of the upgraded alarm level is started, the configuration of the upgraded weight is increased, and the real-time alarm is directly pushed to the operation and maintenance terminal C (the operation and maintenance terminal C can be the processing terminal for updating alarm information).
  • the information push device selects the terminal corresponding to the first operation activity as the target operation and maintenance by selecting the first operation activity whose activity value is greater than or equal to the preset activity value from at least two operation activities.
  • Terminal that is, the target operation and maintenance terminal is an active terminal, so that when the pending alarm information is sent to the active target operation and maintenance terminal, the operation and maintenance personnel corresponding to the active target operation and maintenance terminal can obtain the pending alarm information in time, And process the alarm information to be processed, thereby improving the processing efficiency of the alarm information.
  • the information pushing device determines at least two operation activities corresponding to at least two operation and maintenance terminals according to at least two groups of operation state parameters; After the target operation and maintenance terminal is selected, the information push device can push the alarm information to be processed to the target operation and maintenance terminal, so as to prompt the monitoring equipment to perform alarm removal processing.
  • the information push device pushes the alarm information to be processed to the target operation and maintenance terminal
  • the information push device does not receive the response information that the processing of the alarm information to be processed is completed within the preset time period, from at least The first operation and maintenance terminal other than the target operation and maintenance terminal is determined from the two operation and maintenance terminals; the information push device pushes the alarm information to be processed to the first operation and maintenance terminal, so as to prompt the monitoring equipment to perform alarm release processing.
  • the preset time period can be the time period configured in the information push device; the preset time period can also be the time period received by the information push device; the preset time period can also be the time period that the information push device receives The time period obtained in other ways; the specific manner in which the information pushing device obtains the preset time period can be determined according to the actual situation, which is not limited in this embodiment of the present application.
  • the preset time period can be 10 minutes, the preset time period can also be 1 hour, and the preset time period can also be other time lengths; the specific length of the preset time period can be determined according to the actual situation. Alternatively, this embodiment of the present application does not limit it.
  • the information push device when the information push device receives the response information that the processing of the pending alarm information is completed within the preset time period, the information push device sends the pending alarm information to the target operation and maintenance terminal In order to prompt the first operation and maintenance terminal to process the pending alarm information when the target operation and maintenance terminal fails to process the pending alarm information in time, the processing efficiency of the alarm information is improved.
  • the information push device also includes an intelligent linkage module.
  • the operation and maintenance terminal performs directional analysis and processing to determine the target operation and maintenance terminal;
  • the information processing device uses the intelligent linkage module (intelligent linkage) to push the alarm information to be processed (IMS alarm presents the data stream belt in time) to the target operation and maintenance terminal (operation and maintenance );
  • the information push device can also push the pending alarm information (the IMS alarm presents the data stream in time) to the ECC, and the ECC can receive the latest processing progress and situation of the operation and maintenance terminal in real time.
  • this system and intelligent linkage greatly speed up the communication efficiency, and the follow-up result analysis and report analysis can quickly get corresponding feedback.
  • an exemplary information push device processes the alarm information to be processed as shown in Figure 5: the information push device processes the alarm information to be processed in a distributed intelligent directional push method.
  • the information push device In the case of pending alarm information (bank IMS alarm information), the pending alarm information is concentrated on the IMS platform, and the information push device is used to push the pending alarm information to the target operation and maintenance terminal (operation and maintenance terminal A, operation and maintenance terminal A, operation and maintenance Terminal B, operation and maintenance terminal C, operation and maintenance terminal H).
  • the information push device when it obtains the alarm information to be processed, it determines at least two operating active According to at least two operation activities, the target operation and maintenance terminal in the active operation state is screened out from at least two operation and maintenance terminals, and the target operation and maintenance terminal in the active operation state pushes the pending alarm information to prompt that the target operation and maintenance terminal is in the active operation state
  • the target operation and maintenance object corresponding to the target operation and maintenance terminal in the active running state can receive and release the alarm of the monitoring equipment in time, which improves the processing efficiency of the alarm information to be processed.
  • the information pushing device 1 may include:
  • the obtaining part 11 is configured to obtain at least two groups of operating state parameters corresponding to at least two operation and maintenance terminals in the case of receiving the alarm information to be processed generated by the monitoring device;
  • the determining part 12 is configured to determine at least two operation activities corresponding to the at least two operation and maintenance terminals according to the at least two groups of operation state parameters;
  • the screening part 13 is configured to screen out a target operation and maintenance terminal from the at least two operation and maintenance terminals according to the at least two operation activities;
  • the pushing part 14 is configured to push the alarm information to be processed to the target operation and maintenance terminal, so as to prompt the monitoring device to perform alarm removal processing.
  • the acquiring part 11 is configured to acquire preset active running state parameters
  • the determining part 12 is configured to respectively determine correlation coefficients between the preset active operating state parameters and the at least two groups of operating state parameters to obtain at least two groups of correlation coefficients; according to the at least two groups of correlation coefficients, determine The at least two operational activities.
  • the determining part 12 is configured to respectively determine at least two sets of covariance parameters between the preset active operating state parameters and the at least two groups of operating state parameters; determine the at least The standard deviation parameters corresponding to each group of state parameters in the two groups of operating state parameters are obtained to obtain at least two groups of standard deviation parameters; and the preset standard deviation parameters corresponding to the preset active operating state parameters are determined; according to the at least two groups of standards The difference parameter, the at least two groups of covariance parameters and the preset standard deviation parameter are used to determine the at least two groups of correlation coefficients.
  • the screening part 13 is configured to select the target correlation coefficient with the largest correlation coefficient value from the at least two groups of correlation coefficients;
  • the determining part 12 is configured to determine a target operating state parameter corresponding to the target correlation coefficient from the at least two groups of operating state parameters; determine at least two operating activities of at least two operation and maintenance terminals according to the target operating state parameter .
  • the acquisition part 11 is configured to acquire at least two groups of state parameter values corresponding to the target operation state parameters of the at least two operation and maintenance terminals in the preset operation sequence; the at least two Each set of state parameter values in the set of state parameter values includes a plurality of state parameter values;
  • the determining part 12 is configured to respectively determine the total state parameter value corresponding to each group of state parameter values in the at least two groups of state parameter values, and obtain at least two total state parameter values; according to the at least two total state parameter values A parameter value yields the at least two operational livenesses.
  • the screening part 13 is configured to filter out a first operation activity whose activity value is greater than or equal to a preset operation activity value from the at least two operation activities;
  • the terminal corresponding to the first operation activity is used as the target operation and maintenance terminal.
  • the determining part 12 is configured to, in the case of not receiving the response information to the completion of the processing of the alarm information to be processed within a preset period of time, from the at least two operators The first operation and maintenance terminal other than the target operation and maintenance terminal is determined in the maintenance terminal;
  • the pushing part 14 is configured to push the alarm information to be processed to the first operation and maintenance terminal, so as to prompt the monitoring device to perform alarm removal processing.
  • the above-mentioned acquiring part 11, determining part 12, screening part 13 and pushing part 14 can be realized by the processor 15 on the information pushing device 1, specifically CPU (Central Processing Unit, central processing unit) , MPU (Microprocessor Unit, microprocessor), DSP (Digital Signal Processing, digital signal processor) or Field Programmable Gate Array (FPGA, Field Programmable Gate Array) etc.; 16 achieved.
  • CPU Central Processing Unit, central processing unit
  • MPU Microprocessor Unit, microprocessor
  • DSP Digital Signal Processing, digital signal processor
  • FPGA Field Programmable Gate Array
  • the embodiment of the present application also provides an information push device 1. As shown in FIG.
  • the processor 15 communicates, and the memory 16 stores a program executable by the processor 15. When the program is executed, the processor 15 executes the information pushing method as described above.
  • the above-mentioned memory 16 can be a volatile memory (volatile memory), such as a random access memory (Random-Access Memory, RAM); or a non-volatile memory (non-volatile memory), such as a read-only memory (Read-Only Memory, ROM), flash memory (flash memory), hard disk (Hard Disk Drive, HDD) or solid-state drive (Solid-State Drive, SSD); Provide instructions and data.
  • volatile memory such as a random access memory (Random-Access Memory, RAM)
  • non-volatile memory such as a read-only memory (Read-Only Memory, ROM), flash memory (flash memory), hard disk (Hard Disk Drive, HDD) or solid-state drive (Solid-State Drive, SSD); Provide instructions and data.
  • the embodiment of the present application provides a computer-readable storage medium with a computer program on it, and when the program is executed by the processor 15, the information pushing method as described above is implemented.
  • the information push device when it obtains the alarm information to be processed, it determines at least two operating active According to at least two operation activities, the target operation and maintenance terminal in the active operation state is screened out from at least two operation and maintenance terminals, and the target operation and maintenance terminal in the active operation state pushes the pending alarm information to prompt that the target operation and maintenance terminal is in the active operation state
  • the target operation and maintenance object corresponding to the target operation and maintenance terminal in the active running state can receive and release the alarm of the monitoring equipment in time, which improves the processing efficiency of the alarm information to be processed.
  • the embodiments of the present application may be provided as methods, systems, or computer program products. Accordingly, the present application may take the form of a hardware embodiment, a software embodiment, or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including but not limited to disk storage, optical storage, etc.) having computer-usable program code embodied therein.
  • a computer-usable storage media including but not limited to disk storage, optical storage, etc.
  • These computer program instructions may also be stored in a computer-readable memory capable of directing a computer or other programmable data processing apparatus to operate in a specific manner, such that the instructions stored in the computer-readable memory produce an article of manufacture comprising instruction means, the instructions
  • the device realizes the function specified in one or more procedures of the flowchart and/or one or more blocks of the block diagram.
  • An embodiment of the present application provides an information push method and device, and a storage medium.
  • the information push method includes: obtaining at least two groups of operation information corresponding to at least two operation and maintenance terminals in the case of receiving the alarm information to be processed generated by the monitoring equipment. State parameters; according to at least two groups of operation state parameters, determine at least two operation activities corresponding to at least two operation and maintenance terminals; and filter out target operation and maintenance terminals from at least two operation and maintenance terminals according to at least two operation activities; Push the pending alarm information to the target operation and maintenance terminal to prompt the monitoring equipment to clear the alarm.
  • the information push device obtains the alarm information to be processed, according to at least two sets of operating state parameters corresponding to at least two operation and maintenance terminals, determine at least two operation status parameters corresponding to at least two operation and maintenance terminals. Activeness, to filter out the target operation and maintenance terminal in the active operation state from at least two operation and maintenance terminals according to at least two operation activities, and push the pending alarm information to the target operation and maintenance terminal in the active operation state to prompt
  • the target operation and maintenance object corresponding to the target operation and maintenance terminal in the active running state can receive and release the alarm of the monitoring equipment in time, which improves the processing efficiency of the alarm information to be processed.

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Testing And Monitoring For Control Systems (AREA)

Abstract

Sont divulgués dans les modes de réalisation de la présente demande un procédé et un appareil de poussée d'informations, et un support d'enregistrement. Le procédé consiste à : lors de la réception d'informations d'alarme à traiter, qui sont générées par un dispositif de surveillance, acquérir au moins deux groupes de paramètres d'état de fonctionnement correspondant à au moins deux terminaux de fonctionnement et de maintenance ; selon les au moins deux groupes de paramètres d'état de fonctionnement, déterminer au moins deux niveaux d'activité de fonctionnement correspondant auxdits au moins deux terminaux de fonctionnement et de maintenance, et sélectionner un terminal de fonctionnement et de maintenance cible à partir des au moins deux terminaux de fonctionnement et de maintenance selon les au moins deux niveaux d'activité de fonctionnement ; et à pousser lesdites informations d'alarme vers le terminal de fonctionnement et de maintenance cible, de façon à inviter l'exécution d'un traitement de désactivation d'alarme sur le dispositif de surveillance.
PCT/CN2022/101516 2021-12-07 2022-06-27 Procédé et appareil de poussée d'informations, et support d'enregistrement WO2023103350A1 (fr)

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