WO2022252524A1 - Airline passenger standby ticket registration method, related apparatus, and computer storage medium - Google Patents

Abstract

The present application provides an airline passenger standby ticket registration method, a related apparatus, and a computer storage medium. The method comprises: when a traveler queries if a flight is sold out, the traveler selects whether standby registration is required; if the traveler needs to register for standby, registering passenger information and paying a deposit to confirm standby registration; performing occupancy protection when a ticket for the flight is refunded; determining whether there is standby registration for the flight for which the ticket is refunded, and if there is standby registration, according to a preset allocation rule, allocating to a corresponding traveler a seat for which occupancy protection has been performed; and waiting for the corresponding traveler to make a final payment, and successfully issuing the ticket. Therefore, the described method helps travelers monitor changes to the remaining tickets of sold-out flights, and helps airlines improve the ticket refund-to-seating conversion rate, thus preventing resource waste and optimizing resource proportions.

Description

航空客票候补票登记方法、相关装置及计算机存储介质Air passenger ticket waiting ticket registration method, related device and computer storage medium

本公开要求于2021年06月01日提交中国专利局、申请号为202110610154.2、发明名称为“航空客票候补票登记方法、相关装置及计算机存储介质”的中国专利申请的优先权，其全部内容通过引用结合在本公开中。This disclosure claims the priority of the Chinese patent application with the application number 202110610154.2 and the title of the invention "airline passenger ticket waiting ticket registration method, related device and computer storage medium" submitted to the China Patent Office on June 1, 2021. The entire content of the application is passed References are incorporated in this disclosure.

技术领域technical field

本发明属于技术领域，更具体的说，尤其涉及一种航空客票候补票登记方法、相关装置及计算机存储介质。The invention belongs to the technical field, and more specifically, relates to a method for registering an airline ticket standby, a related device and a computer storage medium.

背景技术Background technique

随着电子客票新零市场的蓬勃发展，旅客需要更有效率的出行订票模式，航司需要提升航班上座率，减少空座率来避免资源虚耗同时提升航司收入。但因航空缺乏有效的退票转化上座率的有效手段，退票很难及时转化为上座率，很难避免资源虚耗。因此，怎样能够有效的将航班退票转化为新上座率，为真正需要的旅客提供出行航班显得尤为重要。With the vigorous development of the new retail market for e-tickets, passengers need a more efficient travel booking mode, and airlines need to increase flight occupancy and reduce vacancy to avoid resource waste and increase airline revenue. However, due to the lack of an effective method for airlines to convert refunds into attendance, it is difficult to convert refunds into attendance in a timely manner, and it is difficult to avoid waste of resources. Therefore, how to effectively convert flight refunds into new occupancy rates and provide travel flights for passengers who really need it is particularly important.

目前，当旅客查询航班售罄时，没有监控该航班是否有退票的机制，使得刚需旅客只能人工手动刷新反复查询；也即，现有技术中缺乏对旅客退票的有效资源再分配机制，当发生退票时，很难及时将该座位资源提供给真正需要的旅客。At present, when a passenger checks that a flight is sold out, there is no mechanism to monitor whether the flight has a refund, so that passengers who just need it can only manually refresh and repeat the query; that is, the existing technology lacks an effective resource redistribution mechanism for passenger refunds. When a ticket is refunded, it is difficult to provide the seat resource to the passengers who really need it in time.

发明内容Contents of the invention

有鉴于此，本发明的目的在于提供一种航空客票候补票登记方法、相关装置及计算机存储介质，用于帮助旅客监控售罄航班余票变化，同时帮助航司提升退票转化上座率，避免资源虚耗，优化资源配比。In view of this, the object of the present invention is to provide a method for registering a waiting list for airline tickets, a related device and a computer storage medium, which are used to help passengers monitor changes in the remaining tickets of sold-out flights, and at the same time help airline companies improve the conversion of refunded tickets to occupancy, avoiding resource Waste, optimize resource ratio.

本申请第一方面公开了一种航空客票候补票登记方法，包括：The first aspect of the present application discloses a method for registering an airline ticket waiting list, including:

当旅客查询航班售罄时，所述旅客选择是否需要进行候补登记，若所述旅客需要进行候补登记，则登记乘机人信息并支付定金确认进行候补登记；When a passenger inquires that the flight is sold out, the passenger chooses whether to perform waitlist registration, and if the passenger needs to perform waitlist registration, register the passenger information and pay a deposit to confirm the waitlist registration;

当所述航班发生退票时，进行占座保护；并判断发生退票的航班是否存在候补登记，若存在候补登记，则按预设分配规则，将所述已经进行占座保护的座位分配给相应旅客；When the flight is refunded, seat occupancy protection is performed; and it is judged whether there is a standby registration for the flight where the refund occurs, and if there is a standby registration, the seat that has been protected by seat occupancy is allocated to the corresponding passenger according to the preset allocation rules ;

等待相应的旅客支付尾款，出票成功。Wait for the corresponding passenger to pay the balance, and the ticket is issued successfully.

可选的，判断发生退票的航班是否存在候补登记，包括：Optionally, determine whether there is a waiting list for the flight where the refund occurred, including:

将发生退票的航班的航班信息与候补登记***中的候补信息进行匹配；Match the flight information of the flight where the refund occurred with the waiting information in the waiting registration system;

若匹配，则判定发生退票的航班存在候补登记；If they match, it is determined that there is a waiting list for the flight where the refund occurred;

若不匹配，则判定发生退票的航班不存在候补登记。If they do not match, it is determined that there is no waiting list for the flight where the refund occurred.

可选的，判断发生退票的航班是否存在候补登记之后，若不存在候补登记，则还包括：释放已经进行占座保护的座位；和/或，Optionally, after judging whether there is a waiting list for the flight where the refund occurred, if there is no waiting list, it also includes: releasing the seat that has been protected from occupancy; and/or,

在按预设分配规则，将所述已经进行占座保护的座位分配给相应旅客之后，还包括：相应旅客超时未支付尾款时，释放已经进行占座保护的座位。After allocating the seats that have been protected from occupancy to corresponding passengers according to the preset allocation rules, it also includes: releasing the seats that have been protected from occupancy when the corresponding passenger fails to pay the balance within the time limit.

可选的，当旅客查询航班售罄时，所述旅客选择是否需要进行候补登记，若所述旅客需要进行候补登记，则登记乘机人信息并支付定金确认进行候补登记之后，还包括：Optionally, when a passenger checks that the flight is sold out, the passenger chooses whether to perform standby registration. If the passenger needs to perform standby registration, after registering the passenger information and paying a deposit to confirm the standby registration, it also includes:

当所述航班临起飞前预设时间内仍未出现退票，则释放所述候补登记并退还所述旅客定金。When no refund occurs within the preset time before the flight takes off, the waiting registration is released and the passenger deposit is refunded.

可选的，所述按预设分配规则，将所述已经进行占座保护的座位分配给相应旅客之后，还包括：Optionally, after assigning the seats that have been protected from occupancy to corresponding passengers according to the preset assignment rules, the method further includes:

通知相应旅客，已进行占座保护。Notify corresponding passengers that seat occupancy protection has been performed.

可选的，所述预设分配规则为按登记时间依次分配。Optionally, the preset distribution rule is sequential distribution according to registration time.

本发明第二方面公开了一种航空客票候补票登记装置，包括：The second aspect of the present invention discloses an air passenger ticket waiting list registration device, including:

售罄票候补登记模块，用于当旅客查询航班售罄时，所述旅客选择是否需要进行候补登记，若所述旅客需要进行候补登记，则登记乘机人信息并支付定金确认进行候补登记；The standby registration module for sold-out tickets is used to select whether the passenger needs to perform standby registration when the passenger inquires that the flight is sold out, and if the passenger needs to perform standby registration, register the passenger information and pay a deposit to confirm the standby registration;

退票占座模块，用于当所述航班发生退票时，进行占座保护；Refund seat occupancy module, used for seat occupancy protection when the flight is refunded;

退票航班匹配模块，用于判断发生退票的航班是否存在候补登记，若存在候补登记，则按预设分配规则，将所述已经进行占座保护的座位分配给相应旅客；并等待相应的旅客支付尾款，出票成功。The refund flight matching module is used to judge whether there is a waiting list for the flight where the refund occurs. If there is a waiting list, according to the preset allocation rules, the seat that has been protected by seat occupancy will be allocated to the corresponding passenger; and wait for the corresponding passenger to pay The final payment was made and the ticket was issued successfully.

可选的，退票航班匹配模块用于判断发生退票的航班是否存在候补登记时，具体用于：Optionally, when the refund flight matching module is used to determine whether there is a waiting list for the refunded flight, it is specifically used for:

将发生退票的航班的航班信息与候补登记***中的候补信息进行匹 配；Match the flight information of the flight where the refund occurred with the waiting information in the waiting registration system;

若匹配，则判定发生退票的航班存在候补登记；If they match, it is determined that there is a waiting list for the flight where the refund occurred;

若不匹配，则判定发生退票的航班不存在候补登记。If they do not match, it is determined that there is no waiting list for the flight where the refund occurred.

本发明第三方面公开了一种电子设备，包括：A third aspect of the present invention discloses an electronic device, comprising:

一个或多个处理器；one or more processors;

存储装置，其上存储有一个或多个程序；a storage device having one or more programs stored thereon;

当所述一个或多个程序被所述一个或多个处理器执行时，使得所述一个或多个处理器实现如本发明第一方面任一所述的航空客票候补票登记方法。When the one or more programs are executed by the one or more processors, the one or more processors are made to implement the airline ticket waitlist registration method according to any one of the first aspect of the present invention.

本发明第四方面公开了一种计算机存储介质，其上存储有计算机程序，其中，所述计算机程序被处理器执行时实现如本发明第一方面任一所述的航空客票候补票登记方法。The fourth aspect of the present invention discloses a computer storage medium on which a computer program is stored, wherein, when the computer program is executed by a processor, the method for registering an airline ticket waiting list as described in any one of the first aspect of the present invention is implemented.

从上述技术方案可知，本发明提供的一种航空客票候补票登记方法，包括：当旅客查询航班售罄时，旅客选择是否需要进行候补登记，若旅客需要进行候补登记，则登记乘机人信息并支付定金确认进行候补登记；当航班发生退票时，进行占座保护；并判断发生退票的航班是否存在候补登记，若存在候补登记，则按预设分配规则，将已经进行占座保护的座位分配给相应旅客；等待相应的旅客支付尾款，出票成功；从而实现帮助旅客监控售罄航班余票变化，同时帮助航司提升退票转化上座率，避免资源虚耗，优化资源配比。It can be known from the above technical solution that the invention provides a method for registering a waiting list for an airline ticket, including: when a passenger inquires that the flight is sold out, the passenger chooses whether to perform waiting registration, and if the passenger needs to perform waiting registration, register the passenger information and Pay the deposit to confirm the waitlist registration; when the flight is refunded, protect the seat occupancy; and judge whether there is a waitlist registration for the refunded flight. To the corresponding passenger; wait for the corresponding passenger to pay the final payment, and the ticket is issued successfully; thereby helping passengers monitor the changes in the remaining tickets of sold-out flights, and helping airlines improve the conversion of refunds to seat occupancy, avoid resource waste, and optimize resource allocation.

附图说明Description of drawings

结合附图并参考以下具体实施方式，本公开各实施例的上述和其他特征、优点及方面将变得更加明显。贯穿附图中，相同或相似的附图标记表示相同或相似的元素。应当理解附图是示意性的，原件和元素不一定按照比例绘制。The above and other features, advantages and aspects of the various embodiments of the present disclosure will become more apparent with reference to the following detailed description in conjunction with the accompanying drawings. Throughout the drawings, the same or similar reference numerals denote the same or similar elements. It should be understood that the drawings are schematic and that elements and elements are not necessarily drawn to scale.

图1是本发明实施例提供的一种航空客票候补票登记方法的流程图；Fig. 1 is a flow chart of a method for registering a waiting list for an airline ticket provided by an embodiment of the present invention;

图2是本发明实施例提供的另一种航空客票候补票登记方法的流程图；Fig. 2 is the flow chart of another kind of air passenger ticket waitlist registration method provided by the embodiment of the present invention;

图3是本发明实施例提供的另一种航空客票候补票登记方法的流程图；Fig. 3 is the flow chart of another kind of air passenger ticket waitlist registration method provided by the embodiment of the present invention;

图4是本发明实施例提供的另一种应用航空客票候补票登记方法购票方法的流程图；Fig. 4 is a flow chart of another method for purchasing a ticket using an airline ticket waiting list registration method provided by an embodiment of the present invention;

图5是本发明实施例提供的一种航空客票候补票登记装置的示意图；Fig. 5 is a schematic diagram of an air passenger ticket waiting list registration device provided by an embodiment of the present invention;

图6是本发明实施例提供的一种航空客票候补票登记方法的电子设备的示意图。Fig. 6 is a schematic diagram of an electronic device of a method for registering an airline ticket standby provided by an embodiment of the present invention.

具体实施方式Detailed ways

下面将参照附图更详细地描述本公开的实施例。虽然附图中显示了本公开的某些实施例，然而应当理解的是，本公开可以通过各种形式来实现，而且不应该被解释为限于这里阐述的实施例，相反提供这些实施例是为了更加透彻和完整地理解本公开。应当理解的是，本公开的附图及实施例仅用于示例性作用，并非用于限制本公开的保护范围。Embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. Although certain embodiments of the present disclosure are shown in the drawings, it should be understood that the disclosure may be embodied in various forms and should not be construed as limited to the embodiments set forth herein; A more thorough and complete understanding of the present disclosure. It should be understood that the drawings and embodiments of the present disclosure are for exemplary purposes only, and are not intended to limit the protection scope of the present disclosure.

本文使用的术语“包括”及其变形是开放性包括，即“包括但不限于”。术语“基于”是“至少部分地基于”。术语“一个实施例”表示“至少一个实施例”；术语“另一实施例”表示“至少一个另外的实施例”；术语“一些实施例”表示“至少一些实施例”。其他术语的相关定义将在下文描述中给出。As used herein, the term "comprise" and its variations are open-ended, ie "including but not limited to". The term "based on" is "based at least in part on". The term "one embodiment" means "at least one embodiment"; the term "another embodiment" means "at least one further embodiment"; the term "some embodiments" means "at least some embodiments." Relevant definitions of other terms will be given in the description below.

需要注意，本公开中提及的“第一”、“第二”等概念仅用于对不同的装置、模块或单元进行区分，并非用于限定这些装置、模块或单元所执行的功能的顺序或者相互依存关系。It should be noted that concepts such as "first" and "second" mentioned in this disclosure are only used to distinguish different devices, modules or units, and are not used to limit the sequence of functions performed by these devices, modules or units or interdependence.

需要注意，本公开中提及的“一个”、“多个”的修饰是示意性而非限制性的，本领域技术人员应当理解，除非在上下文另有明确指出，否则应该理解为“一个或多个”。It should be noted that the modifications of "one" and "multiple" mentioned in the present disclosure are illustrative and not restrictive, and those skilled in the art should understand that unless the context clearly indicates otherwise, it should be understood as "one or more" multiple".

本发明实施例提供了一种航空客票候补票登记方法，用于解决现有技术中，缺乏对旅客退票的有效资源再分配机制，当发生退票时，很难及时将该座位资源提供给真正需要的旅客的问题。The embodiment of the present invention provides a method for registering an airline ticket waiting list, which is used to solve the lack of an effective resource redistribution mechanism for passenger refunds in the prior art. When a refund occurs, it is difficult to provide the seat resources to the real needs in time problems of travelers.

参见图1，该航空客票候补票登记方法，包括：Referring to Fig. 1, the method for registering a waitlist ticket for an airline ticket includes:

S101、当旅客查询航班售罄时，旅客选择是否需要进行候补登记，若旅客需要进行候补登记，则登记乘机人信息并支付定金确认进行候补登记。S101. When the passenger checks that the flight is sold out, the passenger chooses whether to perform standby registration. If the passenger needs to perform standby registration, register the passenger information and pay a deposit to confirm the standby registration.

在出行旺季，如春节、国庆、五一等节假日期间，机票往往供不应求，常常售罄；但是由于机票往往是预定的，在出行之前存在着许多不定性，因此，旅客有取消出行并进行退票的可能；也就是说，存在退票是在所难 免的。During peak travel seasons, such as Spring Festival, National Day, May 1st and other holidays, air tickets are often in short supply and often sold out; but because air tickets are often booked, there are many uncertainties before travel, therefore, passengers may cancel travel and refund tickets Possibly; that is to say, refunds are unavoidable.

而本申请提供的航空客票候补票登记方法，主要应用于航班售罄时的一种处理办法；也即，在旅客查询航班发现航班售罄时，提供候补机制；如提示旅客是否进行候补，如果旅客选择进行候补，则指引旅客登记乘机人信息并支付定金，以完成候补登记。And the airline ticket standby ticket registration method provided by this application is mainly used as a processing method when the flight is sold out; that is, when the passenger inquires about the flight and finds that the flight is sold out, a standby mechanism is provided; if the passenger is prompted whether to wait, if If the passenger chooses to wait, the passenger is instructed to register the passenger information and pay a deposit to complete the waiting registration.

需要说明的是，要求旅客进行一个支付保证金，以提高旅客对该候补登记的重视程度，减少随意候补的现象，提高候补上座率。该保证金可以为票价的预设比例，如票价的10％；当然，保证金的确定也可以采用其他方式，此处不再一一赘述，均在本申请的保护范围内。What needs to be explained is that passengers are required to pay a security deposit in order to increase passengers' attention to the waiting registration, reduce the phenomenon of random waiting, and increase the waiting attendance rate. The security deposit can be a preset ratio of the ticket price, such as 10% of the ticket price; of course, the security deposit can also be determined in other ways, which will not be repeated here, and are within the scope of protection of this application.

S102、当航班发生退票时，进行占座保护；并判断发生退票的航班是否存在候补登记，若存在候补登记，则按预设分配规则，将已经进行占座保护的座位分配给相应旅客。S102. When the flight is refunded, perform seat occupancy protection; and determine whether there is a standby registration for the flight where the refund occurs. If there is a standby registration, allocate the seat that has been protected by seat occupancy to the corresponding passenger according to the preset allocation rule.

一般情况下，进行占座保护和判断是否存在候补登记这两个动作的处理时间较短，也即占用时间较短；因此，可以在检测到航班发生退票时，立马进行占座保护，以避免进行候补登记旅客被实时购买的旅客捷足先登，提高候补机制的出票率。Under normal circumstances, the processing time for seat occupancy protection and judging whether there is a standby registration is relatively short, that is, the occupancy time is short; Passengers who register in the waiting list are those who buy in real time first, which improves the ticketing rate of the waiting mechanism.

当然，也不排除先进行判断之后，再执行相应的占座保护。如先判断是否存在候补登记，存在候补登记时，进行占座保护，再按预设分配规则进行分配。Of course, it is not ruled out to perform corresponding seat occupancy protection after making a judgment first. For example, it is first judged whether there is a waiting registration, and when there is a waiting registration, the seat occupancy protection is carried out, and then the allocation is made according to the preset allocation rules.

本步骤S102的具体过程，此处不做具体限定，视实际情况而定即可，均在本申请的保护范围内。The specific process of this step S102 is not specifically limited here, it can be determined according to the actual situation, and all are within the protection scope of the present application.

优选的，预设分配规则可以为按登记时间依次分配。也即，在发生退票且存在候补时，将该座位分配给候补登记时间最早的旅客。当然，该预设分配规则也可以是其他规则，如按VIP客户优先等；此处不做具体限定，视实际情况而定即可，均在本申请的保护范围内。Preferably, the preset distribution rule may be sequential distribution according to registration time. That is, when a ticket refund occurs and there is a candidate, the seat will be assigned to the passenger with the earliest candidate registration time. Of course, the preset allocation rule can also be other rules, such as VIP customer priority, etc.; there is no specific limitation here, and it can be determined according to the actual situation, all of which are within the scope of protection of this application.

S103、等待相应的旅客支付尾款，出票成功。S103, waiting for the corresponding passenger to pay the balance, and the ticket is issued successfully.

由上述说明可知，旅客通过支付定金来进行候补登记，因此，在将座位分配给相应的旅客后，该旅客需支付相应的尾款，以完成购票。It can be seen from the above description that the passenger pays a deposit to register as a waitlist. Therefore, after the seat is allocated to the corresponding passenger, the passenger needs to pay the corresponding final payment to complete the ticket purchase.

需要说明的是，如图4所示，示出了本申请所提供的具备该航空客票候补票登记方法对应的购票流程和传统的购票流程。传统的购票流程不具备候补功能，生成订单，支付则出票，不支付则不出票。It should be noted that, as shown in FIG. 4 , it shows the ticket purchase flow and the traditional ticket purchase flow corresponding to the airline ticket waiting list registration method provided by the present application. The traditional ticket purchase process does not have a standby function. When an order is generated, the ticket will be issued if the payment is made, and the ticket will not be issued if the payment is not made.

而在本实施例中，在传统的购票流程的基础之上，增加了针对售罄的候补方法，也即当旅客查询航班售罄时，旅客选择是否需要进行候补登记，若旅客需要进行候补登记，则登记乘机人信息并支付定金确认进行候补登记；当航班发生退票时，进行占座保护；并判断发生退票的航班是否存在候补登记，若存在候补登记，则按预设分配规则，将已经进行占座保护的座位分配给相应旅客；等待相应的旅客支付尾款，出票成功；从而实现帮助旅客监控售罄航班余票变化，同时帮助航司提升退票转化上座率，避免资源虚耗，优化资源配比。In this embodiment, on the basis of the traditional ticket purchase process, a standby method for sold out is added, that is, when a passenger inquires that the flight is sold out, the passenger chooses whether to perform standby registration. To register, register the passenger information and pay a deposit to confirm the waiting registration; when the flight is refunded, the seat occupancy protection will be performed; and judge whether there is a waiting registration for the flight where the refund occurred. If there is a waiting registration, according to the preset allocation rules, the Seats that have been protected by occupancy are assigned to corresponding passengers; waiting for the corresponding passengers to pay the final payment, the ticket is successfully issued; thus helping passengers monitor the changes in the remaining tickets of sold-out flights, and helping airlines improve the conversion of refunds and conversions to occupancy, avoiding waste of resources, Optimize resource allocation.

可选的，在上述步骤S102中所涉及的按预设分配规则，将已经进行占座保护的座位分配给相应旅客之后，参见图2，还包括：Optionally, after assigning the seats that have been protected from occupancy to the corresponding passengers according to the preset allocation rules involved in the above step S102, see FIG. 2 , it also includes:

S201、通知相应旅客，已进行占座保护。S201. Notify the corresponding passenger that seat occupancy protection has been performed.

本步骤S201的目的是为了避免旅客不知晓已经通过候补机制获得座位，而错过支付尾款，导致出票失败的问题、进一步提高上座率。The purpose of this step S201 is to avoid the problem that passengers do not know that they have obtained seats through the standby mechanism and miss the balance payment, resulting in ticket issuance failure, and further improve the occupancy rate.

通知旅客的方式有很多，如发送短信、售票APP内发信息、拨打电话等等，具体的，可以单独使用其中一种方式，也可以多种方式结合使用；当然，通知方式也不仅限于上述方式，此处不再一一赘述，均在本申请的保护范围。There are many ways to notify passengers, such as sending text messages, sending messages in the ticketing APP, making phone calls, etc. Specifically, one of the methods can be used alone, or a combination of multiple methods can be used; of course, the notification methods are not limited to the above methods , which will not be described one by one here, are all within the protection scope of the present application.

可选的，步骤S102中所涉及的判断发生退票的航班是否存在候补登记，参见图3，包括：Optionally, the step S102 involved in judging whether there is a waiting list for the flight where the refund occurred, see Figure 3, includes:

S301、将发生退票的航班的航班信息与候补登记***中的候补信息进行匹配。S301. Match the flight information of the flight on which the refund occurs with the candidate information in the candidate registration system.

具体的，发生退票的航班的航班信息到候补登记***中查找，有没有该航班信息的候补信息，若有则匹配，若无则不匹配。Specifically, the flight information of the flight where the refund occurs is searched in the standby registration system to see if there is any standby information for the flight information, if there is, it will match, if not, it will not match.

若匹配，则判定发生退票的航班存在候补登记；若不匹配，则判定发生退票的航班不存在候补登记。If they match, it is determined that there is an alternate registration for the flight where the refund occurred; if they do not match, it is determined that there is no alternate registration for the flight where the refund occurred.

其中，航班信息包括：航班号、航班时间和出发-目的地等，此处不做具体限定，视实际情况而定即可，均在本申请的保护范围内。Among them, the flight information includes: flight number, flight time, departure-destination, etc., which are not specifically limited here, and can be determined according to the actual situation, all of which are within the scope of protection of this application.

步骤S301的具体实现方式，不仅限于上述说明，在此不再一一赘述，均在本申请的保护范围内。The specific implementation of step S301 is not limited to the above description, and will not be described here one by one, all within the protection scope of the present application.

需要说明的是，在上述任一实施例中，已经进行占座保护的座位，还可以将其进行释放。具体的，释放已经进行占座保护的座位进行释放的条件有多种，下面针对三种情况进行说明：It should be noted that, in any of the above embodiments, the seat that has been protected from occupancy can also be released. Specifically, there are many conditions for releasing a seat that has been protected by occupancy protection. The following three situations are described below:

(1)在步骤S102中所涉及的判断发生退票的航班是否存在候补登记之后，若不存在候补登记，则还可以包括：释放已经进行占座保护的座位。(1) After the step S102 involves judging whether there is a candidate registration for the flight where the refund occurs, if there is no candidate registration, it may also include: releasing the seat that has been protected from occupancy.

(2)在步骤S102中所涉及的按预设分配规则，将已经进行占座保护的座位分配给相应旅客之后，还包括：相应旅客超时未支付尾款时，释放已经进行占座保护的座位。(2) In step S102, after allocating the seats that have been protected for occupancy to the corresponding passengers according to the preset allocation rules, it also includes: releasing the seats that have been protected for occupancy when the corresponding passenger fails to pay the balance within the time limit.

需要说明的是，在相应旅客超时未支付尾款时，是否扣除其保证金，此处不做具体限定，视实际情况而定即可，均在本申请的保护范围内。该判定是否超时，可以是进行占座保护之后30分钟内是否支付尾款，当然也可以是其他判定条件，此处不做具体限定，视实际情况而定即可，均在本申请的保护范围内。It should be noted that when the corresponding passenger fails to pay the final payment within the time limit, whether the security deposit will be deducted is not specifically limited here, and it can be determined according to the actual situation, and it is within the scope of protection of this application. Whether the judgment is overtime can be whether to pay the final payment within 30 minutes after the seat occupancy protection is performed, of course, it can also be other judgment conditions, which are not specifically limited here, and it depends on the actual situation, all within the scope of protection of this application .

一般来说，相应旅客超时未支付尾款时扣除其保证金，旅客会对该候补登记的更加重视，进一步减少随意候补的现象，提高候补上座率。Generally speaking, if the corresponding passenger fails to pay the final payment within the time limit, the security deposit will be deducted. Passengers will pay more attention to the waiting registration, further reduce the phenomenon of random waiting, and increase the waiting seat rate.

(3)当旅客查询航班售罄时，旅客选择是否需要进行候补登记，若旅客需要进行候补登记，则登记乘机人信息并支付定金确认进行候补登记之后，还包括：当航班临起飞前预设时间内仍未出现退票，则释放候补登记并退还旅客定金。(3) When a passenger checks that the flight is sold out, the passenger chooses whether to perform standby registration. If the passenger needs to perform standby registration, he/she needs to register the passenger information and pay a deposit to confirm the standby registration. If there is still no refund within the time limit, the waitlist registration will be released and the passenger deposit will be refunded.

该预设时间可以是4个小时，也即，在候补登记航班起飞前4小时仍然没有出现退票，则对该候补登记释放，退还旅客定金。The preset time can be 4 hours, that is, if there is still no refund 4 hours before the departure of the alternate registration flight, the alternate registration will be released and the passenger deposit will be refunded.

附图中的流程图和框图，图示了按照本公开各种实施例的***、方法和计算机程序产品的可能实现的体系架构、功能和操作。在这点上，流程图或框图中的每个方框可以代表一个模块、程序段、或代码的一部分，该模块、程序段、或代码的一部分包含一个或多个用于实现规定的逻辑功能的可执行指令。也应当注意，在有些作为替换的实现中，方框中所标注的功能也可以以不同于附图中所标注的顺序发生。例如，两个接连地表示的方框实际上可以基本并行地执行，它们有时也可以按相反的顺序执行，这依所涉及的功能而定。也要注意的是，框图和/或流程图中的每个方框、以及框图和/或流程图中的方框的组合，可以用执行规定的功能或操作的专用 的基于硬件的***来实现，或者可以用专用硬件与计算机指令的组合来实现。The flowchart and block diagrams in the Figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present disclosure. In this regard, each block in a flowchart or block diagram may represent a module, program segment, or portion of code that contains one or more logical functions for implementing specified executable instructions. It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or they may sometimes be executed in the reverse order, depending upon the functionality involved. It should also be noted that each block of the block diagrams and/or flowchart illustrations, and combinations of blocks in the block diagrams and/or flowchart illustrations, can be implemented by a dedicated hardware-based system that performs the specified functions or operations , or may be implemented by a combination of dedicated hardware and computer instructions.

本公开实施方式中的多个装置之间所交互的消息或者信息的名称仅用于说明性的目的，而并不是用于对这些消息或信息的范围进行限制。The names of messages or information exchanged between multiple devices in the embodiments of the present disclosure are used for illustrative purposes only, and are not used to limit the scope of these messages or information.

虽然采用特定次序描绘了各操作，但是这不应当理解为要求这些操作以所示出的特定次序或以顺序次序执行来执行。在一定环境下，多任务和并行处理可能是有利的。Although operations are depicted in a particular order, this should not be understood as requiring that the operations be performed in the particular order shown or to be performed in sequential order. Under certain circumstances, multitasking and parallel processing may be advantageous.

应当理解，本公开的方法实施方式中记载的各个步骤可以按照不同的顺序执行，和/或并行执行。此外，方法实施方式可以包括附加的步骤和/或省略执行示出的步骤。本公开的范围在此方面不受限制。It should be understood that the various steps described in the method implementations of the present disclosure may be executed in different orders, and/or executed in parallel. Additionally, method embodiments may include additional steps and/or omit performing illustrated steps. The scope of the present disclosure is not limited in this regard.

可以以一种或多种程序设计语言或其组合来编写用于执行本公开的操作的计算机程序代码，上述程序设计语言包括但不限于面向对象的程序设计语言—诸如Java、Smalltalk、C++，还包括常规的过程式程序设计语言—诸如“C”语言或类似的程序设计语言。程序代码可以完全地在用户计算机上执行、部分地在用户计算机上执行、作为一个独立的软件包执行、部分在用户计算机上部分在远程计算机上执行、或者完全在远程计算机或服务器上执行。在涉及远程计算机的情形中，远程计算机可以通过任意种类的网络——包括局域网(LAN)或广域网(WAN)—连接到用户计算机，或者，可以连接到外部计算机(例如利用因特网服务提供商来通过因特网连接)。Computer program code for carrying out operations of the present disclosure may be written in one or more programming languages, or combinations thereof, including but not limited to object-oriented programming languages—such as Java, Smalltalk, C++, and Includes conventional procedural programming languages - such as the "C" language or similar programming languages. The program code may execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer or entirely on the remote computer or server. In cases involving a remote computer, the remote computer can be connected to the user computer through any kind of network, including a local area network (LAN) or a wide area network (WAN), or it can be connected to an external computer (such as through an Internet service provider). Internet connection).

本发明另一实施例提供了一种航空客票候补票登记装置，参见图5，包括：Another embodiment of the present invention provides an air passenger ticket standby ticket registration device, referring to Figure 5, including:

售罄票候补登记模块10，用于当旅客查询航班售罄时，旅客选择是否需要进行候补登记，若旅客需要进行候补登记，则登记乘机人信息并支付定金确认进行候补登记。The sold-out ticket standby registration module 10 is used to select whether the passenger needs to perform standby registration when the passenger inquires that the flight is sold out. If the passenger needs to perform standby registration, the passenger information is registered and a deposit is paid to confirm the standby registration.

退票占座模块20，用于当航班发生退票时，进行占座保护。The seat occupancy module 20 is used for seat occupancy protection when a ticket refund occurs on a flight.

退票航班匹配模块30，用于判断发生退票的航班是否存在候补登记，若存在候补登记，则按预设分配规则，将已经进行占座保护的座位分配给相应旅客；并等待相应的旅客支付尾款，出票成功。The refund flight matching module 30 is used to judge whether there is a standby registration for the flight where the refund occurs, and if there is a standby registration, according to the preset allocation rules, the seat that has been protected by seat occupancy will be allocated to the corresponding passenger; and wait for the corresponding passenger to pay the balance , the ticket is issued successfully.

本申请上述实施例公开的单元的具体工作过程，可参见对应的方法实施例内容，如图1所示，此处不再赘述。For the specific working process of the units disclosed in the above embodiments of the present application, please refer to the content of the corresponding method embodiments, as shown in FIG. 1 , which will not be repeated here.

可选的，退票航班匹配模块30用于判断发生退票的航班是否存在候补登记时，具体用于：Optionally, when the refund flight matching module 30 is used to determine whether there is a waiting list for the flight where the refund occurs, it is specifically used for:

将发生退票的航班的航班信息与候补登记***中的候补信息进行匹配；Match the flight information of the flight where the refund occurred with the waiting information in the waiting registration system;

若匹配，则判定发生退票的航班存在候补登记；若不匹配，则判定发生退票的航班不存在候补登记。If they match, it is determined that there is an alternate registration for the flight where the refund occurred; if they do not match, it is determined that there is no alternate registration for the flight where the refund occurred.

退票航班匹配模块30在按预设分配规则，将已经进行占座保护的座位分配给相应旅客之后，还用于通知相应旅客，已进行占座保护。The refund flight matching module 30 is also used to notify the corresponding passengers that the seat occupancy protection has been performed after allocating the seats that have been protected for occupancy to the corresponding passengers according to the preset allocation rules.

退票占座模块20，用于在退票航班匹配模块30判定不存在候补登记时，释放已经进行占座保护的座位。The seat occupancy module 20 for refunding tickets is used to release the seat that has been protected for seat occupancy when the flight refund flight matching module 30 determines that there is no candidate registration.

退票占座模块20，还用于在退票航班匹配模块30按预设分配规则，将已经进行占座保护的座位分配给相应旅客之后，且相应旅客超时未支付尾款时，释放已经进行占座保护的座位。The refund seat occupancy module 20 is also used to release the seat occupancy protection that has been protected after the refund flight matching module 30 allocates the seat that has been protected to the corresponding passenger according to the preset allocation rules, and the corresponding passenger fails to pay the balance within the time limit. seat.

航空客票候补票登记装置还包括：候补登记释放模块40。The air passenger ticket candidate registration device further includes: a candidate registration release module 40 .

该候补登记释放模块40，还用于售罄票候补登记模块10登记乘机人信息并支付定金确认进行候补登记之后，当航班临起飞前预设时间内仍未出现退票，则释放候补登记并退还旅客定金。The candidate registration release module 40 is also used for the sold-out ticket candidate registration module 10 to register the passenger information and pay the deposit to confirm the candidate registration. If there is no refund within the preset time before the flight takes off, the candidate registration will be released and refunded. Passenger deposit.

本申请上述实施例公开的单元的具体工作过程，可参见对应的方法实施例内容，此处不再赘述。For the specific working process of the units disclosed in the above embodiments of the present application, reference may be made to the contents of the corresponding method embodiments, which will not be repeated here.

需要说明的是，可以通过航班数据、订单数据和旅客数据提取相应的信息；该航班数据、订单数据和旅客数据可以通过民航订座***和航司常旅客***获取，此处不再一一赘述，均在本申请的保护范围内。It should be noted that the corresponding information can be extracted through flight data, order data and passenger data; the flight data, order data and passenger data can be obtained through the civil aviation reservation system and airline frequent flyer system, and will not be repeated here. , are all within the protection scope of this application.

下面对各个模块进行说明。Each module is described below.

售罄票候补登记模块10的工作过程为：The work process of the candidate registration module 10 of sold out tickets is:

步骤一：旅客查询出行航班。Step 1: Passengers inquire about their flight.

步骤二：当出行航班出现售罄。Step 2: When the flight is sold out.

步骤三：旅客确认登记候补，确认乘机人信息。Step 3: The passenger confirms the registration waitlist and confirms the information of the passenger.

步骤四：支付候补定金。Step 4: Pay the waiting deposit.

退票航班匹配模块30具体过程为：The specific process of the refund flight matching module 30 is as follows:

步骤一：当发生退票时，将该航班与候补登记***的候补信息进行匹配。Step 1: When a refund occurs, match the flight with the waiting information in the waiting registration system.

步骤二：如果匹配成功，则为候补旅客进行座位保护，给用户发短信通知。用户支付剩余票款，完成出票。Step 2: If the matching is successful, perform seat protection for the standby passenger and send a text message to the user. The user pays the remaining fare to complete ticket issuance.

步骤三：如果匹配不成功，或候补旅客超时未支付，则释放座位。Step 3: If the matching is unsuccessful, or the waiting passenger fails to pay after timeout, release the seat.

退票占座模块20的工作过程为：The working process of the ticket refund module 20 is as follows:

步骤一：当发生退票时，进入退票航班匹配模块30。Step 1: When a refund occurs, enter the refund flight matching module 30 .

步骤二：如果存在该航班候补登记，则进行占座保护。Step 2: If there is a waiting list for the flight, perform seat occupancy protection.

步骤三：如果不存在候补登记则释放座位。Step 3: Release the seat if there is no waiting list.

候补登记释放模块40的工作过程为：The work process of candidate registration release module 40 is:

步骤一：当候补航班临起飞4小时仍未退票，则释放候补登记。Step 1: If the ticket is not refunded 4 hours before the departure of the alternate flight, the alternate registration will be released.

步骤二：退还旅客定金。Step 2: Refund the passenger deposit.

描述于本公开实施例中所涉及到的单元可以通过软件的方式实现，也可以通过硬件的方式来实现。其中，单元的名称在某种情况下并不构成对该单元本身的限定，例如，第一获取单元还可以被描述为“获取至少两个网际协议地址的单元”。The units involved in the embodiments described in the present disclosure may be implemented by software or by hardware. Wherein, the name of the unit does not constitute a limitation of the unit itself under certain circumstances, for example, the first obtaining unit may also be described as "a unit for obtaining at least two Internet Protocol addresses".

本文中以上描述的功能可以至少部分地由一个或多个硬件逻辑部件来执行。例如，非限制性地，可以使用的示范类型的硬件逻辑部件包括：现场可编程门阵列(FPGA)、专用集成电路(ASIC)、专用标准产品(ASSP)、片上***(SOC)、复杂可编程逻辑设备(CPLD)等等。The functions described herein above may be performed at least in part by one or more hardware logic components. For example, without limitation, exemplary types of hardware logic components that may be used include: Field Programmable Gate Arrays (FPGAs), Application Specific Integrated Circuits (ASICs), Application Specific Standard Products (ASSPs), System on Chips (SOCs), Complex Programmable Logical device (CPLD) and so on.

本申请另一实施例提供了一种计算机存储介质，其上存储有计算机程序，其中，计算机程序被处理器执行时实现如上述实施例中任意一项所述的航空客票候补票登记方法。Another embodiment of the present application provides a computer storage medium on which a computer program is stored, wherein, when the computer program is executed by a processor, the method for registering an airline ticket waiting list as described in any one of the above embodiments is implemented.

在本公开的上下文中，机器可读介质可以是有形的介质，其可以包含或存储以供指令执行***、装置或设备使用或与指令执行***、装置或设备结合地使用的程序。机器可读介质可以是机器可读信号介质或机器可读储存介质。机器可读介质可以包括但不限于电子的、磁性的、光学的、电磁的、红外的、或半导体***、装置或设备，或者上述内容的任何合适组合。机器可读存储介质的更具体示例会包括基于一个或多个线的电气连接、便携式计算机盘、硬盘、随机存取存储器(RAM)、只读存储器(ROM)、可擦除可编程只读存储器(EPROM或快闪存储器)、光纤、便捷式紧凑盘只读存储器(CD-ROM)、光学储存设备、磁储存设备、或上述内容的任 何合适组合。In the context of the present disclosure, a machine-readable medium may be a tangible medium that may contain or store a program for use by or in conjunction with an instruction execution system, apparatus, or device. A machine-readable medium may be a machine-readable signal medium or a machine-readable storage medium. A machine-readable medium may include, but is not limited to, electronic, magnetic, optical, electromagnetic, infrared, or semiconductor systems, apparatus, or devices, or any suitable combination of the foregoing. More specific examples of machine-readable storage media would include one or more wire-based electrical connections, portable computer discs, hard drives, random access memory (RAM), read only memory (ROM), erasable programmable read only memory (EPROM or flash memory), optical fiber, compact disk read only memory (CD-ROM), optical storage, magnetic storage, or any suitable combination of the foregoing.

需要说明的是，本公开上述的计算机可读介质可以是计算机可读信号介质或者计算机可读存储介质或者是上述两者的任意组合。计算机可读存储介质例如可以是——但不限于——电、磁、光、电磁、红外线、或半导体的***、装置或器件，或者任意以上的组合。计算机可读存储介质的更具体的例子可以包括但不限于：具有一个或多个导线的电连接、便携式计算机磁盘、硬盘、随机访问存储器(RAM)、只读存储器(ROM)、可擦式可编程只读存储器(EPROM或闪存)、光纤、便携式紧凑磁盘只读存储器(CD-ROM)、光存储器件、磁存储器件、或者上述的任意合适的组合。在本公开中，计算机可读存储介质可以是任何包含或存储程序的有形介质，该程序可以被指令执行***、装置或者器件使用或者与其结合使用。而在本公开中，计算机可读信号介质可以包括在基带中或者作为载波一部分传播的数据信号，其中承载了计算机可读的程序代码。这种传播的数据信号可以采用多种形式，包括但不限于电磁信号、光信号或上述的任意合适的组合。计算机可读信号介质还可以是计算机可读存储介质以外的任何计算机可读介质，该计算机可读信号介质可以发送、传播或者传输用于由指令执行***、装置或者器件使用或者与其结合使用的程序。计算机可读介质上包含的程序代码可以用任何适当的介质传输，包括但不限于：电线、光缆、RF(射频)等等，或者上述的任意合适的组合。It should be noted that the above-mentioned computer-readable medium in the present disclosure may be a computer-readable signal medium or a computer-readable storage medium or any combination of the above two. A computer readable storage medium may be, for example, but not limited to, an electrical, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination thereof. More specific examples of computer-readable storage media may include, but are not limited to, electrical connections with one or more wires, portable computer diskettes, hard disks, random access memory (RAM), read-only memory (ROM), erasable Programmable read-only memory (EPROM or flash memory), optical fiber, portable compact disk read-only memory (CD-ROM), optical storage device, magnetic storage device, or any suitable combination of the above. In the present disclosure, a computer-readable storage medium may be any tangible medium that contains or stores a program that can be used by or in conjunction with an instruction execution system, apparatus, or device. In the present disclosure, however, a computer-readable signal medium may include a data signal propagated in baseband or as part of a carrier wave carrying computer-readable program code therein. Such propagated data signals may take many forms, including but not limited to electromagnetic signals, optical signals, or any suitable combination of the foregoing. A computer-readable signal medium may also be any computer-readable medium other than a computer-readable storage medium, which can transmit, propagate, or transmit a program for use by or in conjunction with an instruction execution system, apparatus, or device . Program code embodied on a computer readable medium may be transmitted by any appropriate medium, including but not limited to wires, optical cables, RF (radio frequency), etc., or any suitable combination of the above.

上述计算机可读介质可以是上述电子设备中所包含的；也可以是单独存在，而未装配入该电子设备中。The above-mentioned computer-readable medium may be included in the above-mentioned electronic device, or may exist independently without being incorporated into the electronic device.

本发明另一实施例提供了一种电子设备，如图6所示，包括：Another embodiment of the present invention provides an electronic device, as shown in FIG. 6, including:

一个或多个处理器601。One or more processors 601.

存储装置602，其上存储有一个或多个程序。The storage device 602 stores one or more programs thereon.

当一个或多个程序被一个或多个处理器601执行时，使得一个或多个处理器601实现如上述实施例中任意一项的航空客票候补票登记方法。When the one or more programs are executed by the one or more processors 601, the one or more processors 601 are made to implement the method for registering an airline ticket waitlist as in any one of the above-mentioned embodiments.

特别地，根据本公开的实施例，上文参考流程图描述的过程可以被实现为计算机软件程序。例如，本公开的实施例包括一种计算机程序产品，其包括承载在非暂态计算机可读介质上的计算机程序，该计算机程序包含用于执行流程图所示的方法的程序代码。In particular, according to an embodiment of the present disclosure, the processes described above with reference to the flowcharts can be implemented as computer software programs. For example, embodiments of the present disclosure include a computer program product, which includes a computer program carried on a non-transitory computer readable medium, where the computer program includes program code for executing the method shown in the flowchart.

尽管已经采用特定于结构特征和/或方法逻辑动作的语言描述了本主 题，但是应当理解所附权利要求书中所限定的主题未必局限于上面描述的特定特征或动作。相反，上面所描述的特定特征和动作仅仅是实现权利要求书的示例形式。Although the subject matter has been described in language specific to structural features and/or methodological acts, it is to be understood that the subject matter defined in the appended claims is not necessarily limited to the specific features or acts described above. Rather, the specific features and acts described above are merely example forms of implementing the claims.

虽然在上面论述中包含了若干具体实现细节，但是这些不应当被解释为对本公开的范围的限制。在单独的实施例的上下文中描述的某些特征还可以组合地实现在单个实施例中。相反地，在单个实施例的上下文中描述的各种特征也可以单独地或以任何合适的子组合的方式实现在多个实施例中。While several specific implementation details are contained in the above discussion, these should not be construed as limitations on the scope of the disclosure. Certain features that are described in the context of separate embodiments can also be implemented in combination in a single embodiment. Conversely, various features that are described in the context of a single embodiment can also be implemented in multiple embodiments separately or in any suitable subcombination.

以上描述仅为本公开的较佳实施例以及对所运用技术原理的说明。本领域技术人员应当理解，本公开中所涉及的公开范围，并不限于上述技术特征的特定组合而成的技术方案，同时也应涵盖在不脱离上述公开构思的情况下，由上述技术特征或其等同特征进行任意组合而形成的其它技术方案。例如上述特征与本公开中公开的(但不限于)具有类似功能的技术特征进行互相替换而形成的技术方案。The above description is only a preferred embodiment of the present disclosure and an illustration of the applied technical principle. Those skilled in the art should understand that the disclosure scope involved in this disclosure is not limited to the technical solution formed by the specific combination of the above-mentioned technical features, but also covers the technical solutions formed by the above-mentioned technical features or Other technical solutions formed by any combination of equivalent features. For example, a technical solution formed by replacing the above-mentioned features with (but not limited to) technical features with similar functions disclosed in this disclosure.

Claims (10)

1. 一种航空客票候补票登记方法，其特征在于，包括：A method for registering an airline ticket waiting list, characterized in that it comprises:

   当旅客查询航班售罄时，所述旅客选择是否需要进行候补登记，若所述旅客需要进行候补登记，则登记乘机人信息并支付定金确认进行候补登记；When a passenger inquires that the flight is sold out, the passenger chooses whether to perform waitlist registration, and if the passenger needs to perform waitlist registration, register the passenger information and pay a deposit to confirm the waitlist registration;

   当所述航班发生退票时，进行占座保护；并判断发生退票的航班是否存在候补登记，若存在候补登记，则按预设分配规则，将所述已经进行占座保护的座位分配给相应旅客；When the flight is refunded, seat occupancy protection is performed; and it is judged whether there is a standby registration for the flight where the refund occurs, and if there is a standby registration, the seat that has been protected by seat occupancy is allocated to the corresponding passenger according to the preset allocation rules ;

   等待相应的旅客支付尾款，出票成功。Wait for the corresponding passenger to pay the balance, and the ticket is issued successfully.
2. 根据权利要求1所述的航空客票候补票登记方法，其特征在于，判断发生退票的航班是否存在候补登记，包括：The method for registering a standby ticket for an airline ticket according to claim 1, wherein judging whether there is a standby registration for the flight where the refund occurs includes:

   将发生退票的航班的航班信息与候补登记***中的候补信息进行匹配；Match the flight information of the flight where the refund occurred with the waiting information in the waiting registration system;

   若匹配，则判定发生退票的航班存在候补登记；If they match, it is determined that there is a waiting list for the flight where the refund occurred;

   若不匹配，则判定发生退票的航班不存在候补登记。If they do not match, it is determined that there is no waiting list for the flight where the refund occurred.
3. 根据权利要求1所述的航空客票候补票登记方法，其特征在于，判断发生退票的航班是否存在候补登记之后，若不存在候补登记，则还包括：释放已经进行占座保护的座位；和/或，The method for registering a standby ticket for an air passenger ticket according to claim 1, wherein after judging whether there is a standby registration for the flight where the refund occurs, if there is no standby registration, then further comprising: releasing the seat that has been protected from occupancy; and/ or,

   在按预设分配规则，将所述已经进行占座保护的座位分配给相应旅客之后，还包括：相应旅客超时未支付尾款时，释放已经进行占座保护的座位。After allocating the seats that have been protected from occupancy to corresponding passengers according to the preset allocation rules, it also includes: releasing the seats that have been protected from occupancy when the corresponding passenger fails to pay the balance within the time limit.
4. 根据权利要求1所述的航空客票候补票登记方法，其特征在于，当旅客查询航班售罄时，所述旅客选择是否需要进行候补登记，若所述旅客需要进行候补登记，则登记乘机人信息并支付定金确认进行候补登记之后，还包括：According to claim 1, the airline ticket standby ticket registration method is characterized in that, when the passenger inquires that the flight is sold out, the passenger chooses whether to perform standby registration, and if the passenger needs to perform standby registration, the passenger information is registered. After paying the deposit and confirming the waiting registration, it also includes:

   当所述航班临起飞前预设时间内仍未出现退票，则释放所述候补登记并退还所述旅客定金。When no refund occurs within the preset time before the flight takes off, the waiting registration is released and the passenger deposit is refunded.
5. 根据权利要求1所述的航空客票候补票登记方法，其特征在于，所述按预设分配规则，将所述已经进行占座保护的座位分配给相应旅客之后，还包括：The method for registering a waiting ticket for an air passenger ticket according to claim 1, wherein, after assigning the seat that has been protected for occupancy to the corresponding passenger according to the preset allocation rule, it further includes:

   通知相应旅客，已进行占座保护。Notify corresponding passengers that seat occupancy protection has been performed.
6. 根据权利要求1-5任一项所述的航空客票候补票登记方法，其特征在于，所述预设分配规则为按登记时间依次分配。The method for registering a waiting list for an air passenger ticket according to any one of claims 1-5, wherein the preset distribution rule is sequential distribution according to registration time.
7. 一种航空客票候补票登记装置，其特征在于，包括：An air passenger ticket standby ticket registration device is characterized in that it comprises:

   售罄票候补登记模块，用于当旅客查询航班售罄时，所述旅客选择是否需要进行候补登记，若所述旅客需要进行候补登记，则登记乘机人信息并支付定金确认进行候补登记；The standby registration module for sold-out tickets is used to select whether the passenger needs to perform standby registration when the passenger inquires that the flight is sold out, and if the passenger needs to perform standby registration, register the passenger information and pay a deposit to confirm the standby registration;

   退票占座模块，用于当所述航班发生退票时，进行占座保护；Refund seat occupancy module, used for seat occupancy protection when the flight is refunded;

   退票航班匹配模块，用于判断发生退票的航班是否存在候补登记，若存在候补登记，则按预设分配规则，将所述已经进行占座保护的座位分配给相应旅客；并等待相应的旅客支付尾款，出票成功。The refund flight matching module is used to judge whether there is a waiting list for the flight where the refund occurs. If there is a waiting list, according to the preset allocation rules, the seat that has been protected by seat occupancy will be allocated to the corresponding passenger; and wait for the corresponding passenger to pay The final payment was made and the ticket was issued successfully.
8. 根据权利要求7所述的航空客票候补票登记装置，其特征在于，退票航班匹配模块用于判断发生退票的航班是否存在候补登记时，具体用于：According to claim 7, the air passenger ticket candidate registration device is characterized in that, when the refund flight matching module is used to determine whether there is a candidate registration for the flight where the refund occurs, it is specifically used for:

   将发生退票的航班的航班信息与候补登记***中的候补信息进行匹配；Match the flight information of the flight where the refund occurred with the waiting information in the waiting registration system;

   若匹配，则判定发生退票的航班存在候补登记；If they match, it is determined that there is a waiting list for the flight where the refund occurred;

   若不匹配，则判定发生退票的航班不存在候补登记。If they do not match, it is determined that there is no waiting list for the flight where the refund occurred.
9. 一种电子设备，其特征在于，包括：An electronic device, characterized in that it comprises:

   一个或多个处理器；one or more processors;

   存储装置，其上存储有一个或多个程序；a storage device having one or more programs stored thereon;

   当所述一个或多个程序被所述一个或多个处理器执行时，使得所述一个或多个处理器实现如权利要求1至6中任一所述的航空客票候补票登记方法。When the one or more programs are executed by the one or more processors, the one or more processors are made to realize the airline ticket waitlist registration method according to any one of claims 1-6.
10. 一种计算机存储介质，其特征在于，其上存储有计算机程序，其中，所述计算机程序被处理器执行时实现如权利要求1至6中任一所述的航空客票候补票登记方法。A computer storage medium, which is characterized in that a computer program is stored thereon, wherein, when the computer program is executed by a processor, the method for registering an airline ticket waiting list according to any one of claims 1 to 6 is realized.

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