WO2020066425A1 - Home delivery box, home delivery system, portable terminal, communication method, and information processing method - Google Patents

Home delivery box, home delivery system, portable terminal, communication method, and information processing method Download PDF

Info

Publication number
WO2020066425A1
WO2020066425A1 PCT/JP2019/033503 JP2019033503W WO2020066425A1 WO 2020066425 A1 WO2020066425 A1 WO 2020066425A1 JP 2019033503 W JP2019033503 W JP 2019033503W WO 2020066425 A1 WO2020066425 A1 WO 2020066425A1
Authority
WO
WIPO (PCT)
Prior art keywords
delivery box
unit
information
mobile terminal
received
Prior art date
Application number
PCT/JP2019/033503
Other languages
French (fr)
Japanese (ja)
Inventor
秀俊 満塩
武史 上野
Original Assignee
パナソニックＩｐマネジメント株式会社
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by パナソニックＩｐマネジメント株式会社 filed Critical パナソニックＩｐマネジメント株式会社
Priority to JP2020548213A priority Critical patent/JP7145532B2/en
Priority to SG11202102948SA priority patent/SG11202102948SA/en
Publication of WO2020066425A1 publication Critical patent/WO2020066425A1/en

Links

Images

Classifications

    • A—HUMAN NECESSITIES
    • A47—FURNITURE; DOMESTIC ARTICLES OR APPLIANCES; COFFEE MILLS; SPICE MILLS; SUCTION CLEANERS IN GENERAL
    • A47G—HOUSEHOLD OR TABLE EQUIPMENT
    • A47G29/00—Supports, holders, or containers for household use, not provided for in groups A47G1/00-A47G27/00 or A47G33/00 
    • A47G29/12—Mail or newspaper receptacles, e.g. letter-boxes; Openings in doors or the like for delivering mail or newspapers
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B65—CONVEYING; PACKING; STORING; HANDLING THIN OR FILAMENTARY MATERIAL
    • B65G—TRANSPORT OR STORAGE DEVICES, e.g. CONVEYORS FOR LOADING OR TIPPING, SHOP CONVEYOR SYSTEMS OR PNEUMATIC TUBE CONVEYORS
    • B65G61/00—Use of pick-up or transfer devices or of manipulators for stacking or de-stacking articles not otherwise provided for

Definitions

  • the present invention relates to a delivery box, a delivery system, a portable terminal, a communication method, and an information processing method.
  • Patent Document 1 discloses a package receiving method convenient for a consignee.
  • the present invention provides a home delivery box, a home delivery system, a mobile terminal, a communication method, and an information processing method that can manage the use state of the home delivery box by an information terminal such as a server device.
  • a delivery box includes a storage unit that stores luggage, a lock device for locking and unlocking a door of the storage unit, a detection unit that detects opening and closing of the door, and a door.
  • a control unit that locks the door by controlling the lock device, and when it is detected that the door is closed, luggage is stored in the storage unit.
  • a wireless communication unit that transmits to the portable terminal any one of the arrival information indicating that the package has been received and the receipt information indicating that the package stored in the storage unit has been received.
  • a home delivery system includes a storage unit in which management information indicating whether a home delivery box is available is stored, and a receiving unit that receives a use permission request for the home delivery box from a first mobile terminal. And a transmission unit that transmits, to the first mobile terminal, first authentication information for unlocking a door of the delivery box, when it is determined that the delivery box is usable based on the management information.
  • An information processing unit that updates the management information when the receiving unit receives, from the first mobile terminal, arrival information indicating that a package is stored in the home delivery box after the first authentication information is transmitted; And
  • a mobile terminal is a first communication unit that receives authentication information for unlocking a door of a delivery box transmitted from a server device, and stores the received authentication information in the delivery box.
  • the second communication unit to send, the arrival information indicating that the package is stored in the delivery box, and the receipt information indicating that the package in the delivery box has been received, the second communication unit sends A terminal control unit that, when received from the home delivery box, causes the first communication unit to transmit information corresponding to the received information to the server device.
  • a communication method detects opening and closing of a door of a storage unit of a home delivery box, locks the door when it is detected that the door is closed, and One of the arrival information indicating that the package is stored and the receipt information indicating that the package stored in the storage unit has been received are transmitted to the mobile terminal.
  • a program according to one embodiment of the present invention is a program for causing a computer to execute the communication method.
  • the information processing method includes receiving a use permission request for a home delivery box from a first mobile terminal, and using the home delivery box based on management information indicating whether the home delivery box is available.
  • the first authentication information for unlocking the door of the delivery box is transmitted to the first mobile terminal, and after the first authentication information is transmitted,
  • the management information is updated.
  • a program according to one embodiment of the present invention is a program for causing a computer to execute the information processing method.
  • the communication method is a communication method, comprising: receiving authentication information for unlocking a door of a delivery box transmitted from a server device; transmitting the received authentication information to the delivery box; When one of the arrival information indicating that the package is stored in the box and the receipt information indicating that the package in the home delivery box has been received is received from the home delivery box, the information corresponds to the received information. Transmitting information to the server device;
  • a program according to one embodiment of the present invention is a program for causing a computer to execute the communication method.
  • the present invention it is possible to realize the management of the use state of the delivery box by the information terminal such as the server device.
  • FIG. 1 is a diagram illustrating an outline of a home delivery system according to an embodiment.
  • FIG. 2 is a block diagram illustrating a functional configuration of the home delivery system according to the embodiment.
  • FIG. 3 is a diagram illustrating an example of the management information.
  • FIG. 4 is a diagram illustrating an example of customer information.
  • FIG. 5 is a sequence diagram of an operation example 1 of the home delivery system according to the embodiment.
  • FIG. 6 is an example of an image showing the position of the empty storage unit.
  • FIG. 7 is a sequence diagram of an operation example 2 of the home delivery system according to the embodiment.
  • FIG. 8 is a sequence diagram of an operation example 3 of the home delivery system according to the embodiment.
  • FIG. 9 is a sequence diagram of an operation example 4 of the home delivery system according to the embodiment.
  • FIG. 10 is a sequence diagram of an operation example 5 of the home delivery system according to the embodiment.
  • FIG. 11 is a sequence diagram of an operation example 6 of the home delivery system according to the embodiment.
  • FIG. 12 is an example of management information including reservation period information.
  • FIG. 13 is a diagram illustrating an example of determination criterion information for determining a reservation period according to a delivery company.
  • each figure is a schematic diagram, and is not necessarily strictly illustrated.
  • substantially the same components are denoted by the same reference numerals, and redundant description may be omitted or simplified.
  • FIG. 1 is a diagram illustrating an outline of a home delivery system according to an embodiment.
  • FIG. 2 is a block diagram illustrating a functional configuration of the home delivery system according to the embodiment.
  • the home delivery system 10 is a system in which the server device 20 manages the use state of the home delivery box 30.
  • the delivery box 30 includes a plurality of storage sections 32 (a plurality of sections).
  • the luggage delivery person operates the first mobile terminal 40 to issue a use permission request for permission to use the delivery box 30 from the first mobile terminal 40 to the server device. 20.
  • the server device 20 manages the use state of the home delivery box 30 based on the management information stored in the storage unit 23.
  • the server device 20 refers to the management information and unlocks the number of the usable storage unit 32 of the plurality of storage units 32 included in the delivery box 30 and the door of the storage unit 32.
  • An unlock token for locking is transmitted to the first mobile terminal 40.
  • the unlock token is stored in the storage unit 45 of the first mobile terminal 40.
  • the delivery staff can use such a first portable terminal 40 as a key for unlocking the door of the storage section 32.
  • the first mobile terminal 40 is used as a hands-free key, and the deliveryman wears the first mobile terminal 40 and then presses a button (a part of the operation reception unit 31) by a simple operation. Thereby, the door of the storage section 32 can be unlocked.
  • the home delivery system 10 includes a server device 20, a home delivery box 30, a first mobile terminal 40, and a second mobile terminal 50.
  • a server device 20 the home delivery box 20
  • a first mobile terminal 40 the home delivery box 20
  • a second mobile terminal 50 the home delivery system 10
  • each device included in the home delivery system 10 will be described in detail with reference to FIGS. 1 and 2.
  • the server device 20 is a device that manages the use state of the home delivery box 30.
  • the server device 20 includes a server communication unit 21, an information processing unit 22, and a storage unit 23.
  • the server communication unit 21 is a communication circuit (in other words, a communication module) for the server device 20 to communicate with the first mobile terminal 40 and the second mobile terminal 50 via a wide area communication network such as the Internet 80.
  • the server communication unit 21 includes a receiving unit 24 (in other words, a receiving circuit) and a transmitting unit 25 (in other words, a transmitting circuit).
  • the communication standard of the communication performed by the server communication unit 21 is not particularly limited.
  • the information processing unit 22 performs information processing for managing the use state of the home delivery box 30.
  • the information processing unit 22 is realized by, for example, a microcomputer, but may be realized by a processor.
  • the storage unit 23 is a storage device that stores a control program used for information processing by the information processing unit 22 to manage the use state of the home delivery box 30 and various information used for the information processing.
  • the storage unit 23 is realized by, for example, a semiconductor memory.
  • the storage unit 23 stores, for example, management information indicating the use state of the home delivery box 30.
  • FIG. 3 is a diagram illustrating an example of the management information.
  • the use state includes, for example, three states of “free”, “reserved”, and “in use”.
  • “Vacant” means that there is no luggage in the container (that is, it is not used) and there is no plan to use it.
  • “Reserved” means that there is no luggage in the container but it is used
  • In use means that there is a plan
  • “in use” means that the baggage is in the storage unit (that is, it is being used).
  • the storage unit 23 also stores customer information.
  • FIG. 4 is a diagram illustrating an example of customer information.
  • the customer information is information including the ID, address, name, telephone number, and mail address of the second mobile terminal.
  • the customer information is stored in the storage unit 23 by, for example, a general user who wants to use the home delivery system 10 (hereinafter, also referred to as a consignee) operating the second mobile terminal 50 and performing a registration process in advance. .
  • the storage unit 23 also stores a plurality of unlock tokens for unlocking the door of the delivery box managed by the management information.
  • the delivery box 30 is a device for allowing a delivery person of a delivery company to leave luggage when a consignee is not present at a facility (for example, a housing such as an apartment house or a detached house) in which the delivery box 30 is installed. is there.
  • the delivery box 30 is, in other words, a delivery locker. According to the delivery box 30, occurrence of redelivery of the package is suppressed.
  • the delivery box 30 includes a plurality of storage units 32.
  • the home delivery box 30 includes an operation receiving unit 31, a lock device 33, a detection unit 34, a control unit 35, a wireless communication unit 36, a storage unit 37, a battery storage unit, and a storage unit 32. 38. Although only one set of these components is shown in FIG. 2 for simplification of description, the home delivery box 30 includes a plurality of sets of these components according to the number of the accommodating portions 32.
  • the operation receiving unit 31 is a user interface that receives an operation of a consignee or a deliveryman of a delivery company.
  • the operation receiving unit 31 is, for example, a hardware button that receives an operation of a delivery person or a consignee, but may be a touch panel or the like.
  • the storage unit 32 is a structure that defines one section in which luggage is stored. In other words, the storage unit 32 is a storage.
  • the home delivery box 30 includes a plurality of storage sections 32, but it is sufficient that the delivery box 30 includes at least one storage section 32.
  • the storage section 32 includes a door that is opened and closed by a delivery person or a consignee.
  • the lock control device 33 is an electric lock for locking and unlocking the door of the storage section 32.
  • the lock control device 33 is controlled by the control unit 35 and operates using a battery housed in the battery housing unit 38 as a power supply.
  • the detection unit 34 is a sensor that detects opening and closing of the door of the storage unit 32.
  • the detection unit 34 is, for example, a magnetic sensor (that is, a magnet sensor), but may be an optical sensor.
  • the control unit 35 is a control device that controls the lock device 33 and the wireless communication unit 36.
  • the control unit 35 is realized by, for example, a microcomputer, but may be realized by a processor.
  • the control unit 35 controls the lock device 33 to lock or unlock the door of the storage unit 32 when the detection unit 34 detects that the door of the storage unit 32 is closed, for example.
  • the wireless communication unit 36 is a communication circuit for the home delivery box 30 to communicate with the first mobile terminal 40 or the second mobile terminal 50. More specifically, the wireless communication unit 36 performs short-range wireless communication, and the communication standard of the communication performed by the wireless communication unit 36 is, for example, Bluetooth (registered trademark) or Wi-Fi (registered trademark). is there.
  • the home delivery box 30 does not directly communicate with the server device 20 but communicates with the server device 20 via the portable terminal using short-range wireless communication by the wireless communication unit 36. Thereby, the configuration related to communication in the home delivery box 30 can be simplified.
  • the storage unit 37 is a storage device in which a control program executed by the control unit 35 is stored.
  • the storage unit 37 is realized by, for example, a semiconductor memory.
  • the battery housing 38 is a battery holder for housing a battery, and is provided, for example, in each of the plurality of housings 32.
  • the delivery box 30 operates not with the AC power supplied from the power system but with the DC power supplied from the battery housed in the battery housing unit 38. This eliminates the need for electrical work when installing the delivery box 30.
  • the battery housed in the battery housing section 38 may be a primary battery (in other words, a dry battery) or a secondary battery.
  • the first mobile terminal 40 is a mobile information terminal such as a smartphone or a tablet terminal operated by a delivery person.
  • the first mobile terminal 40 includes an operation receiving unit 41, a terminal control unit 42, a first communication unit 43, a second communication unit 44, a storage unit 45, and a display unit 46.
  • the operation receiving unit 41 receives the operation of the delivery member.
  • the operation receiving unit 41 is realized by, for example, a touch panel, hardware buttons, and the like.
  • the terminal control unit 42 performs various types of information processing on the first mobile terminal 40 based on the operation received by the operation reception unit 41.
  • the terminal control unit 42 is realized by, for example, a microcomputer, but may be realized by a processor.
  • the first communication unit 43 is a communication circuit (in other words, a communication module) for the first portable terminal 40 to communicate with the server device 20 via a wide area communication network such as the Internet 80.
  • the first communication unit 43 is, for example, a wireless communication circuit that performs wireless communication using a mobile communication system.
  • the communication standard of the communication performed by the first communication unit 43 is not particularly limited.
  • the second communication unit 44 is a communication circuit for the first portable terminal 40 to communicate with the home delivery box 30. More specifically, the second communication unit 44 performs short-range wireless communication, and the communication standard of the communication performed by the second communication unit 44 is, for example, Bluetooth (registered trademark) or Wi-Fi (registered trademark). And so on.
  • the storage unit 45 is a storage device that stores a control program executed by the terminal control unit 42 and the like.
  • the storage unit 45 is realized by, for example, a semiconductor memory.
  • the display unit 46 displays an image based on the control of the terminal control unit 42.
  • the display unit 46 is, specifically, a display including a liquid crystal panel or an organic EL panel as a display device.
  • the second mobile terminal 50 is a portable information terminal such as a smartphone or a tablet terminal operated by the consignee.
  • the second mobile terminal 50 includes an operation receiving unit 51, a terminal control unit 52, a first communication unit 53, a second communication unit 54, a storage unit 55, and a display unit 56.
  • the second mobile terminal 50 has the same configuration as the first mobile terminal 40 except that the second mobile terminal 50 is operated by a consignee instead of a deliveryman, and thus a detailed description is omitted.
  • FIG. 5 is a sequence diagram of an operation example 1 of the home delivery system 10.
  • FIG. 5 shows the operation when the delivery person reserves the delivery box 30.
  • the operation reception unit 41 of the first mobile terminal 40 receives a reservation request operation of the delivery box 30 of the deliveryman (S11).
  • the delivery person inputs the address of the consignee through the operation reception unit 41, for example.
  • the reservation request operation is received, for example, when the terminal control unit 42 is executing a dedicated application program for reserving the home delivery box 30.
  • the terminal control unit 42 causes the first communication unit 43 to transmit a use permission request for the home delivery box 30 based on the delivery request operation of the deliveryman received by the operation reception unit 41. That is, the first communication unit 43 transmits a use permission request to the server device 20 based on the reservation request operation (S12).
  • the use permission request includes the address of the consignee input in step S11 as position information indicating the installation position of delivery box 30.
  • the receiving unit 24 of the server device 20 receives the use permission request for the home delivery box 30 from the first communication unit 43 (S13).
  • the information processing unit 22 specifies the consignee's second mobile terminal 50 based on the received use permission request and the customer information stored in the storage unit 23 (S14).
  • the information processing unit 22 refers to the customer information stored in the storage unit 23 to associate the customer information stored in the use permission request with the substantially same address as the address indicated by the position information.
  • the ID of the second mobile terminal is specified as the ID of the second mobile terminal 50.
  • the information processing unit 22 determines whether the home delivery box 30 can be used based on the received use permission request and the management information stored in the storage unit 23 (S15).
  • the information processing unit 22 refers to the management information stored in the storage unit 23, and the location indicated by the location information included in the use permission request is substantially the same as the installation location (for example, the building name and the room).
  • the delivery box ID is the same as the delivery box 30 except for the number, and the use state associated with the specified delivery box ID is regarded as the use state of the delivery box 30. If there is an accommodation unit 32 whose use state is “empty”, the information processing unit 22 determines that the delivery box 30 is available, and there is no accommodation unit 32 whose use state is “empty”. In this case, it is determined that the delivery box 30 is unusable.
  • the information processing unit 22 causes the transmitting unit 25 to transmit the housing unit position information indicating the position of the housing unit 32 whose use state is “empty” ( S16).
  • the terminal control unit 42 displays “empty” on the display unit 46 based on the received accommodation unit position information.
  • An image indicating the position of the housing section 32 is displayed (S18).
  • FIG. 6 is an example of such an image.
  • the operation receiving unit 41 receives a reservation deciding operation of the delivery box 30 of the deliveryman (S19).
  • the terminal control unit 42 causes the first communication unit 43 to transmit a reservation confirmation request for the home delivery box 30 based on the reservation confirmation operation of the delivery member received by the operation reception unit 41 (S20).
  • the information processing unit 22 updates the management information (S22). Specifically, the information processing unit 22 changes the use state of the reserved accommodation unit 32 in the management information to “reserved”, and sends the reserved accommodation unit 32 a use permission request or a reservation confirmation request.
  • the ID of the included first mobile terminal 40 and the ID of the second mobile terminal 50 specified in step S14 are linked. Further, the information processing unit 22 obtains the unlock token for unlocking the reserved door of the storage unit 32 from the storage unit 23, and transmits the obtained unlock token to the transmission unit 25 as the first unlock token. Let it. That is, the transmission unit 25 transmits the first unlock token for unlocking the door of the home delivery box 30 (S23).
  • the first unlock token is an example of first authentication information, and is transmitted from the server device 20 in response to a use permission request and a reservation confirmation request.
  • the first communication unit 43 of the first mobile terminal 40 receives the first unlock token (S24), and the terminal control unit 42 stores the received first unlock token in the storage unit 45 (S25).
  • FIG. 7 is a sequence diagram of an operation example 2 of the home delivery system 10.
  • FIG. 7 shows an operation when the delivery person puts the package in the reserved accommodation unit 32.
  • the delivery member holds the first mobile terminal 40 in which the first unlocking token is stored in the storage unit 45, and holds the hardware button (one of the operation reception unit 31) provided on the door of the reserved storage unit 32. Part) is pressed. Then, the operation receiving unit 31 receives such an operation as an unlocking operation (S26). When the unlocking operation is accepted, the control unit 35 activates the wireless communication unit 36 in the sleep state and causes the wireless communication unit 36 to transmit a beacon signal (S27).
  • the second communication unit 44 of the first portable terminal 40 When the second communication unit 44 of the first portable terminal 40 receives the beacon signal (S28), it transmits an unlock request as a response to the received beacon signal (S29).
  • the unlock request includes the first unlock token. That is, the second communication unit 44 transmits the first unlock token received in step S24 to the delivery box 30.
  • the wireless communication unit 36 of the home delivery box 30 receives the unlock request including the first unlock token from the second communication unit 44 (S30).
  • the control unit 35 performs an authentication process (S31), and determines whether the first unlock token is a correct unlock token. For example, the control unit 35 determines whether or not the first unlock token is a correct unlock token by referring to the determination criterion information stored in the storage unit 37 in advance.
  • the control unit 35 controls the lock control device 33 to store the reserved storage unit 32. Is unlocked (S32).
  • the deliveryman is provided at the door of the reserved storage unit 32. By pressing the hardware button, the door can be unlocked.
  • the wireless communication unit 36 of the delivery box 30 is normally in a resting state, and is activated by a delivery person pressing a hardware button, and communication between the wireless communication unit 36 and the first portable terminal 40 is started. Thereby, low power consumption of the home delivery box 30 can be achieved, and such a configuration is particularly useful in the home delivery box 30 driven by a battery (that is, the home delivery box 30 in which the battery may run out). .
  • the delivery staff stores the luggage in the storage section 32 and closes the door (S33).
  • the detection unit 34 detects that the door has been closed (S34).
  • the control unit 35 locks the door by controlling the lock device 33 when it is detected that the door is closed (S35), and wirelessly transmits the arrival information indicating that the luggage is stored in the storage unit 32. It is transmitted to the unit 36. That is, the wireless communication unit 36 transmits the arrival information to the first portable terminal 40 when it is detected that the door is closed (S36).
  • the terminal control unit 42 causes the first communication unit 43 to transmit the received arrival information to the server device 20. That is, the first mobile terminal 40 relays the arrival information (S37). At this time, the ID of the first mobile terminal 40 is included in the arrival information.
  • the information processing unit 22 updates the management information based on the arrival information (S39).
  • the information processing unit 22 is, specifically, the storage unit 32 linked to the ID of the first mobile terminal 40 included in the arrival information in the management information (that is, the storage unit 32 reserved by the first mobile terminal 40). ) Is specified, and the usage state of the specified storage unit 32 is changed from “reserved” to “in use”.
  • the information processing unit 22 obtains an unlock token for unlocking the door of the storage unit 32 from the storage unit 23, and causes the transmitting unit 25 to transmit the obtained unlock token as a second unlock token.
  • the second mobile terminal of the transmission destination is the second mobile terminal 50 associated with the first mobile terminal 40 in the management information. That is, when the receiving unit 24 receives the arrival information from the first mobile terminal 40, the transmitting unit 25 transmits the second unlock token for unlocking the door of the storage unit 32 to the second mobile terminal 50. (S40).
  • the first communication unit 53 of the second mobile terminal 50 receives the second unlock token (S41), and the terminal control unit 52 stores the received second unlock token in the storage unit 55 (S42).
  • step S41 the fact that the package has been delivered to the consignee and the location of the storage unit 32 in which the package is stored are notified by e-mail or push notification, for example.
  • FIG. 8 is a sequence diagram of an operation example 3 of the home delivery system 10.
  • FIG. 8 shows an operation when the consignee takes out the package from the storage section 32.
  • the consignee holds the second mobile terminal 50 in which the second unlocking token is stored in the storage unit 55 and, for example, a hardware button (operation acceptance) provided on the door of the storage unit 32 storing the package. Part of the section 31). Then, the operation receiving unit 31 receives such an operation as an unlocking operation (S43). When the unlocking operation is accepted, the control unit 35 activates the wireless communication unit 36 in the sleep state and causes the wireless communication unit 36 to transmit a beacon signal (S44).
  • the second communication unit 54 of the second portable terminal 50 When the second communication unit 54 of the second portable terminal 50 receives the beacon signal (S45), it transmits an unlock request as a response to the received beacon signal (S46).
  • the unlock request includes the second unlock token. That is, the second communication unit 54 transmits the second unlock token received in step S41 to the delivery box 30.
  • the wireless communication unit 36 of the home delivery box 30 receives the unlock request including the second unlock token from the second communication unit 54 (S47).
  • the control unit 35 performs an authentication process (S48), and determines whether the second unlock token is a correct unlock token. For example, the control unit 35 determines whether the second unlock token is a correct unlock token by referring to the determination criterion information stored in the storage unit 37 in advance.
  • control unit 35 determines that the second unlock token included in the unlock request received in step S41 is a correct unlock token, the control unit 35 controls the lock device 33 to store the luggage. The door of the unit 32 is unlocked (S49).
  • the consignee moves to the door of the storage unit 32 in which the package is stored.
  • the door can be unlocked by pressing the provided hardware button.
  • the wireless communication unit 36 of the delivery box 30 is normally in a dormant state, and is activated when the consignee presses a hardware button, and communication between the wireless communication unit 36 and the second mobile terminal 50 starts. Thereby, low power consumption of the home delivery box 30 can be achieved, and such a configuration is particularly useful in the home delivery box 30 driven by a battery.
  • the consignee takes out the package from the storage section 32 and closes the door (S50).
  • the detection unit 34 detects that the door has been closed (S51).
  • the control unit 35 locks the door by controlling the lock device 33 when it is detected that the door is closed (S52), and wirelessly transmits the receipt information indicating that the package has been taken out to the storage unit 32. It is transmitted to the unit 36. That is, when it is detected that the door is closed, the wireless communication unit 36 transmits the receipt information to the second portable terminal 50 (S53).
  • the terminal control unit 42 causes the first communication unit 53 to transmit the received receipt information to the server device 20. That is, the second mobile terminal 50 relays the receipt information (S54). At this time, the ID of the second mobile terminal 50 is included in the receipt information.
  • the information processing unit 22 links the ID of the second mobile terminal 50 included in the receiving information in the management information based on the receiving information.
  • the used state of the accommodated portion 32 that is, the accommodating portion 32 from which the luggage is taken out by the consignee
  • the information processing section 22 updates the management information (S56).
  • the information processing section 22 causes the transmission section 25 to transmit a reception completion notification for notifying the delivery person that the reception of the package has been completed by the consignee (S57).
  • the reception completion notification is, for example, an e-mail or a push notification.
  • the reception completion notification is received by, for example, the first communication unit 43 of the first mobile terminal 40 (S58).
  • Whether the delivery box 30 transmits the arrival information or the receipt information when the door of the storage unit 32 is detected to be closed is determined by, for example, an identifier included in the unlock request.
  • the server device 20 provides the first mobile terminal 40 with the first identifier in addition to the first unlock token, and the first mobile terminal 40 includes the first unlock token and the first identifier in the unlock request.
  • the server device 20 provides the second mobile terminal 50 with the second identifier in addition to the second unlock token, and the second mobile terminal 50 includes the first unlock token and the first identifier in the unlock request.
  • the delivery box 30 can determine whether to transmit the arrival information or the receipt information based on the identifier included in the unlock request.
  • the delivery box 30 When the delivery box 30 includes a sensor (not shown) for detecting the presence or absence of a package, the delivery box 30 transmits the arrival information or the receipt information based on the detection result of such a sensor. Can be determined.
  • the arrival information and the receipt information are not distinguished when they are transmitted from the home delivery box 30, but may be distinguished in the server device 20.
  • the server device 20 recognizes the information as the arrival information when the transmission source of the information is the first mobile terminal 40, and uses the information as the reception information when the transmission source of the information is the second mobile terminal 50. Can be recognized.
  • FIG. 9 is a sequence diagram of an operation example 4 of the home delivery system 10. The operation in FIG. 9 is performed after the server device 20 has received the arrival information and before receiving the receipt information. That is, the processing is performed after the processing in FIG. 7 is performed and before the processing in FIG. 8 is performed.
  • the operation reception unit 41 of the first mobile terminal 40 receives the duplicate delivery request operation of the delivery box 30 of the deliveryman (S59).
  • the duplicate entry request operation is received, for example, when the terminal control unit 42 is executing a dedicated application program.
  • the terminal control unit 42 causes the first communication unit 43 to transmit a duplicate entry request for the home delivery box 30 based on the delivery operator's reservation operation received by the operation reception unit 41. That is, the first communication unit 43 transmits a duplicate storage request to the server device based on the duplicate storage request operation (S60).
  • the information processing unit 22 When the duplicate storage request is received by the reception unit 24 of the server device 20 (S61), the information processing unit 22 causes the transmission unit 25 to transmit a permission request notification for requesting the consignee to permit the duplicate storage (S62). .
  • the information processing unit 22 specifies the transmission destination of the permission request notification by specifying the ID of the second mobile terminal 50 associated with the ID of the first mobile terminal 40 included in the duplicate storage request in the management information. can do.
  • the permission request notification is, for example, an e-mail or a push notification.
  • the operation receiving unit 51 receives the permission operation of the consignee according to the permission request notification (S64).
  • the permission operation is an operation performed based on the intention of permitting the consignee to enter the duplicated warehouse.
  • the terminal control unit 42 causes the first communication unit 53 to transmit the permission information based on the permission operation received by the operation reception unit 51 (S65). If the permission operation has not been accepted, the permission information is not transmitted.
  • the information processing unit 22 transmits, from the storage unit 23, the unlock token for unlocking the door of the storage unit 32 in which the package is already stored.
  • the acquired unlock token is transmitted to the transmitting unit 25 as the third unlock token. That is, the transmission unit 25 transmits the third unlock token for unlocking the door of the home delivery box 30 (S67).
  • the third unlock token is an example of the third authentication information, and is transmitted from the server device 20 according to the permission information.
  • the first communication unit 43 of the first mobile terminal 40 receives the third unlock token (S68), and the terminal control unit 42 stores the received third unlock token in the storage unit 45 (S69).
  • step S68 for example, the fact that duplicate storage is permitted is notified by e-mail or push notification. Subsequent processing is substantially the same as step S26 to step S42 in FIG.
  • the delivery person can perform the duplicate storage with the permission of the consignee.
  • FIG. 10 is a sequence diagram of an operation example 5 of the home delivery system 10. The operation in FIG. 10 is performed after the server device 20 has received the arrival information and before receiving the receipt information. That is, the processing is performed after the processing in FIG. 7 is performed and before the processing in FIG. 8 is performed.
  • the information processing unit 22 of the server device 20 measures the time since the arrival information is received in step S38 of FIG. For the measurement, for example, a real-time clock (not shown) is used. If the information processing unit 22 determines that the receiving information is not received by the receiving unit 24 even after the lapse of a predetermined time (S70), the information processing unit 22 transmits a collection instruction notification to prompt the collection of the package stored in the delivery box 30 to the transmitting unit 25. (S71). The collection instruction notification transmitted by the transmission unit 25 is received by the first communication unit 53 of the second mobile terminal 50 (S72). The collection instruction notification is, for example, an electronic mail or a push notification.
  • the home delivery system 10 can transmit a collection instruction notification to the second mobile terminal 50 to prompt the collection of the package stored in the home delivery box 30 when the package is not received for a long time.
  • FIG. 11 is a sequence diagram of an operation example 6 of the home delivery system 10. The operation in FIG. 11 is performed after the server device 20 has received the arrival information and before receiving the receipt information. That is, the processing is performed after the processing in FIG. 7 is performed and before the processing in FIG. 8 is performed.
  • the information processing unit 22 of the server device 20 measures the time since the arrival information is received in step S38 of FIG. For the measurement, for example, a real-time clock (not shown) is used. If the information processing unit 22 determines that the receiving information is not received by the receiving unit 24 even after the lapse of the predetermined time (S73), the information processing unit 22 notifies a collection instruction notification for urging the collection of the package stored in the delivery box 30 and a fourth solution. The lock token is transmitted to the transmission unit 25 (S74).
  • the collection instruction notification and the fourth unlock token transmitted by the transmission unit 25 are received by the first communication unit 43 of the first mobile terminal 40 (S75).
  • the collection instruction notification is, for example, an electronic mail or a push notification.
  • the terminal control unit 42 stores the received fourth unlock token in the storage unit 45 (S76).
  • the information processing unit 22 of the server device 20 determines that the arrival information has been received after transmitting the collection instruction notification, the information processing unit 22 causes the transmission unit 25 to transmit the collection completion notification instead of the unlock token (S77).
  • the first communication unit 53 of the second mobile terminal 50 receives the collection completion notification indicating that the package stored in the storage unit 32 has been collected (S78).
  • the collected notification is, for example, an email or a push notification.
  • the home delivery system 10 can transmit a collection instruction notification to the first portable terminal 40 to prompt the collection of the package stored in the home delivery box 30 when the package is not received for a long time.
  • the home delivery system 10 can transmit to the second mobile terminal 50 a collection completion notification indicating that the package stored in the storage unit 32 has been collected.
  • Operation Example 5 and Operation Example 6 may be combined.
  • the collection instruction notification may be transmitted to the first mobile terminal 40 and the second mobile terminal 50 in parallel.
  • the period during which the use state of the home delivery box 30 is in the reserved state (hereinafter, also referred to as a reserved period) is limited to, for example, a fixed period.
  • the management information may include reservation period information indicating such a reservation period.
  • FIG. 12 is an example of management information including reservation period information. A delivery person who has made a reservation for the accommodation unit 32 using the first mobile terminal 40 can put luggage in the delivery box 30 during the reservation period.
  • FIG. 13 is a diagram illustrating an example of the determination criterion information for determining the reservation period according to the delivery company.
  • the determination criterion information is stored in the storage unit 23 in advance.
  • the delivery company ID indicating the delivery company is associated with the reservation period.
  • the reservation period is determined, for example, by a contract between a provider that provides a service using the home delivery system 10 and a delivery provider.
  • the use permission request transmitted in step S12 can include the delivery company ID.
  • the operation of selecting a delivery company may be included in the reservation confirmation operation in step S19, and in this case, the delivery company ID can be included in the reservation confirmation request transmitted in step S20.
  • the information processing unit 22 of the server device 20 uses the determination criterion information stored in the storage unit 23 and the delivery company ID.
  • the reservation period in the management information can be determined. That is, the information processing section 22 can determine the length of the reservation period based on the delivery company to which the delivery member belongs.
  • the delivery box 30 includes a storage unit 32 in which luggage is stored, a lock device 33 for locking and unlocking a door of the storage unit 32, a detection unit 34 that detects opening and closing of the door, When it is detected that the door is closed, the control unit 35 locks the door by controlling the lock device 33, and when it is detected that the door is closed, the luggage is stored in the storage unit 32. And a wireless communication unit 36 that transmits to the portable terminal any one of the arrival information indicating that the package has been received and the receipt information indicating that the package stored in the storage unit 32 has been received.
  • the mobile terminal here is one of the first mobile terminal 40 and the second mobile terminal 50.
  • the use status of the home delivery box 30 can be managed by the server device 20 by transmitting the arrival information and the receipt information to the server device 20 by the mobile terminal.
  • the wireless communication unit 36 further receives an unlock request including the authentication information from the mobile terminal, and the control unit 35 further determines that the authentication information included in the received unlock request is correct authentication information. Is determined, the door is unlocked by controlling the lock control device 33.
  • the authentication information is, for example, an unlock token, but is not particularly limited.
  • Such a home delivery box 30 can determine whether or not to unlock the door based on the authentication information.
  • the delivery box 30 further includes an operation receiving unit 31 that receives an operation of the user of the mobile terminal.
  • an operation receiving unit 31 that receives an operation of the user of the mobile terminal.
  • the operation receiving unit 31 When the user's operation is received by the operation receiving unit 31, communication between the wireless communication unit 36 and the portable terminal for receiving the unlock request is started.
  • the user here is either a delivery person or a consignee.
  • the wireless communication unit 36 can be in a suspended state until the operation of the user is received by the operation receiving unit 31. If the wireless communication unit 36 is set to the sleep state, power consumption can be suppressed.
  • the delivery box 30 further includes a battery storage unit 38.
  • the lock control device 33 operates using a battery housed in the battery housing section 38 as a power supply.
  • Such a home delivery box 30 can operate the lock control device 33 using a battery as a power supply. Therefore, electrical work when installing the delivery box 30 is not required.
  • the home delivery system 10 includes a storage unit 23 in which management information indicating whether or not the home delivery box 30 is usable is stored, and a reception that receives a use permission request for the home delivery box 30 from the first mobile terminal 40.
  • a transmitting unit that transmits first authentication information for unlocking the door of the delivery box 30 to the first mobile terminal 40 when the delivery box 30 is determined to be usable based on the management information; 25 and an information processing unit that updates the management information when the receiving unit 24 receives, from the first mobile terminal 40, the arrival information indicating that the package is stored in the delivery box 30 after the first authentication information is transmitted. 22.
  • Such a home delivery system 10 can update management information indicating whether or not the home delivery box 30 can be used based on the arrival information received from the first mobile terminal 40. That is, the use state of the home delivery box 30 can be managed.
  • the transmission unit 25 differs from the first mobile terminal 40 in the second authentication information for unlocking the door of the home delivery box 30.
  • the data is transmitted to the second mobile terminal 50.
  • the information processing unit 22 updates the management information when the receiving unit 24 receives, from the second mobile terminal 50, the receipt information indicating that the package in the delivery box 30 has been received. .
  • Such a home delivery system 10 can update management information indicating whether or not the home delivery box 30 is usable based on the receipt information received from the second mobile terminal 50. That is, the home delivery system 10 can manage the use state of the home delivery box 30.
  • the transmission unit 25 transmits the second mobile phone after the arrival information is received and before the reception information indicating that the package in the home delivery box 30 has been received is received.
  • the third authentication information for unlocking the door of the delivery box 30 is transmitted to the first mobile terminal 40.
  • a delivery person who is a user of the first portable terminal 40 can perform duplicate storage with the permission of a consignee who is a user of the second portable terminal 50.
  • a collection instruction notification urging the collection of the luggage stored in 30 is transmitted to the second mobile terminal 50.
  • Such a home delivery system 10 can transmit to the second portable terminal 50 a collection instruction notification that prompts the collection of the packages stored in the home delivery box 30 when the packages are not received for a long time.
  • the receiving unit 24 does not receive the receipt information indicating that the package in the delivery box 30 has been received within a predetermined time after the reception information is received.
  • the fourth authentication information for unlocking the door 30 and the collection instruction notification for urging the collection of the package stored in the delivery box 30 are transmitted to the first mobile terminal 40.
  • Such a home delivery system 10 can transmit a collection instruction notification to the first portable terminal 40 to prompt the collection of the packages stored in the home delivery box 30 when the packages are not received for a long time.
  • the management information includes reservation period information indicating a reservation period in which the user of the first mobile terminal 40 can put luggage.
  • the information processing section 22 determines the length of the reservation period based on the delivery company to which the user belongs.
  • the length of the reservation time can be varied for each delivery company.
  • the mobile terminal corresponding to one of the first mobile terminal 40 and the second mobile terminal 50 receives the authentication information for unlocking the door of the home delivery box 30 transmitted from the server device 20.
  • a second communication unit for transmitting the received authentication information to the delivery box 30; arrival information indicating that the package is stored in the delivery box 30; and indicating that the package in the delivery box 30 has been received.
  • a terminal control unit that, when the second communication unit receives any of the receipt information from the delivery box 30, causes the first communication unit to transmit information corresponding to the received information to the server device 20.
  • Such a portable terminal can relay the arrival information and the receipt information received from the delivery box 30 to the server device 20.
  • the communication method executed by a computer or the like included in the delivery box 30 detects opening and closing of a door of the storage unit 32 of the delivery box 30 and locks the door when it is detected that the door is closed.
  • one of the arrival information indicating that the package is stored in the storage unit 32 and the receipt information indicating that the package stored in the storage unit 32 has been received is transmitted to the portable terminal.
  • the present invention may be realized as a program for causing a computer to execute such a communication method.
  • the use status of the delivery box 30 by the server device 20 can be realized by transmitting the arrival information and the receipt information to the server device 20 by the mobile terminal.
  • the information processing method executed by the computer such as the home delivery system 10 includes receiving a use permission request for the home delivery box 30 from the first mobile terminal 40 and adding management information indicating whether or not the home delivery box 30 is usable.
  • the first authentication information for unlocking the door of the delivery box 30 is transmitted to the first mobile terminal 40, and the first authentication information is transmitted.
  • the management information is updated.
  • the present invention may be realized as a program for causing a computer to execute such an information processing method.
  • the information processing method and the program can update the management information indicating whether the home delivery box 30 can be used based on the arrival information received from the first mobile terminal 40. That is, the use state of the home delivery box 30 can be managed.
  • a communication method executed by a computer such as a portable terminal corresponding to either the first portable terminal 40 or the second portable terminal 50 is for unlocking the door of the delivery box 30 transmitted from the server device 20.
  • the present invention may be realized as a program for causing a computer to execute such a communication method (for example, an application program installed in a mobile terminal).
  • the communication method and the program can realize the management of the use state of the delivery box 30 by the server device 20 by transmitting the information corresponding to the arrival information and the receipt information to the server device 20.
  • an authentication process using another existing technology may be used instead of the authentication process using the unlock token.
  • an authentication process using a one-time password or the like may be performed.
  • an authentication process of a method in which a password is input by a user may be performed.
  • another communication sequence may be used for the communication sequence between the mobile terminal and the delivery box.
  • the beacon signal is transmitted from the delivery box, but a beacon signal may be transmitted from the portable terminal instead of the delivery box.
  • the processing executed by a specific processing unit may be executed by another processing unit.
  • a part of the information processing performed by the server device may be performed by the mobile terminal or the home delivery box.
  • the communication method between the devices in the above embodiment is not particularly limited.
  • a relay device (not shown) may be interposed between the two devices.
  • the order of the processes described in the sequence diagrams and the like in the above embodiment is an example.
  • the order of the plurality of processes may be changed, and the plurality of processes may be executed in parallel.
  • each component may be realized by executing a software program suitable for each component.
  • Each component may be realized by a program execution unit such as a CPU or a processor reading and executing a software program recorded on a recording medium such as a hard disk or a semiconductor memory.
  • each component may be realized by hardware.
  • each component may be a circuit (or an integrated circuit). These circuits may constitute one circuit as a whole, or may be separate circuits. Each of these circuits may be a general-purpose circuit or a dedicated circuit.
  • the general or specific aspects of the present invention may be realized by a recording medium such as a system, an apparatus, a method, an integrated circuit, a computer program, or a computer-readable CD-ROM. Further, the present invention may be realized by any combination of a system, an apparatus, a method, an integrated circuit, a computer program, and a recording medium. For example, the present invention may be realized as a non-transitory computer-readable recording medium on which the program described in the above embodiment is recorded.
  • the home delivery system is realized by a plurality of devices, but may be realized as a single device.
  • the home delivery system may be realized as a single device corresponding to a server device.
  • the components included in the home delivery system may be distributed to the plurality of devices in any manner.

Landscapes

  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Lock And Its Accessories (AREA)
  • Supports Or Holders For Household Use (AREA)

Abstract

A home delivery box (30) comprises: an accommodation unit (32) that accommodates a package; a lock device (33) for locking and unlocking a door of the accommodation unit (32); a detection unit (34) that detects whether the door is opened or closed; a control unit (35) that locks the door by way of controlling the lock device (33) when it is detected that the door is closed; and a wireless communication unit (36) that transmits, when it is detected that the door is closed, to a portable terminal either of package arrival information indicating that a package is stored in the accommodation unit (32), and package received information indicating that the package stored in the accommodation unit (32) was removed.

Description

宅配ボックス、宅配システム、携帯端末、通信方法、及び、情報処理方法Delivery box, delivery system, portable terminal, communication method, and information processing method
　本発明は、宅配ボックス、宅配システム、携帯端末、通信方法、及び、情報処理方法に関する。 << The present invention relates to a delivery box, a delivery system, a portable terminal, a communication method, and an information processing method.
　近年、商品の通信販売の増大とともに宅配便の取扱個数は急伸しており、受け取り手が不在であることにより再配達が生じることが社会問題となっている。このような問題に対し、受け取り手が不在である場合に配送事業者の配達員が荷物を預けることができる宅配ロッカー（以下、宅配ボックスとも記載される）を設置する対策が考えられる。荷物の受け取りに関する技術として、特許文献１には、荷受人に便利な荷物受取方法が開示されている。 In recent years, the number of courier services handled has increased sharply with the increase in mail-order sales of products, and redelivery due to the absence of recipients has become a social problem. In order to solve such a problem, a countermeasure for installing a delivery locker (hereinafter, also referred to as a delivery box) that a deliveryman of the delivery company can leave luggage when the recipient is absent is considered. As a technique related to receiving a package, Patent Document 1 discloses a package receiving method convenient for a consignee.
特開２００５－２６７５６５号公報JP 2005-267565 A
　本発明は、サーバ装置などの情報端末による宅配ボックスの使用状態の管理を実現することができる宅配ボックス、宅配システム、携帯端末、通信方法、及び、情報処理方法を提供する。 The present invention provides a home delivery box, a home delivery system, a mobile terminal, a communication method, and an information processing method that can manage the use state of the home delivery box by an information terminal such as a server device.
　本発明の一態様に係る宅配ボックスは、荷物が収容される収容部と、前記収容部の扉を施錠及び解錠するための錠前装置と、前記扉の開閉を検出する検出部と、前記扉が閉じられたことが検出されたときに、前記錠前装置を制御することにより前記扉を施錠する制御部と、前記扉が閉じられたことが検出されたときに、前記収容部に荷物が収容されたことを示す着荷情報、及び、前記収容部に収容された荷物が受け取られたことを示す荷受情報のいずれかを携帯端末に送信する無線通信部とを備える。 A delivery box according to an aspect of the present invention includes a storage unit that stores luggage, a lock device for locking and unlocking a door of the storage unit, a detection unit that detects opening and closing of the door, and a door. When it is detected that the door is closed, a control unit that locks the door by controlling the lock device, and when it is detected that the door is closed, luggage is stored in the storage unit. A wireless communication unit that transmits to the portable terminal any one of the arrival information indicating that the package has been received and the receipt information indicating that the package stored in the storage unit has been received.
　本発明の一態様に係る宅配システムは、宅配ボックスが使用可能であるか否かを示す管理情報が記憶される記憶部と、前記宅配ボックスの使用許可要求を第一携帯端末から受信する受信部と、前記管理情報に基づいて前記宅配ボックスが使用可能であると判定された場合に、前記宅配ボックスの扉を解錠するための第一認証情報を前記第一携帯端末に送信する送信部と、前記第一認証情報が送信された後、前記宅配ボックスに荷物が収容されたことを示す着荷情報を前記受信部が前記第一携帯端末から受信した場合に前記管理情報を更新する情報処理部とを備える。 A home delivery system according to an aspect of the present invention includes a storage unit in which management information indicating whether a home delivery box is available is stored, and a receiving unit that receives a use permission request for the home delivery box from a first mobile terminal. And a transmission unit that transmits, to the first mobile terminal, first authentication information for unlocking a door of the delivery box, when it is determined that the delivery box is usable based on the management information. An information processing unit that updates the management information when the receiving unit receives, from the first mobile terminal, arrival information indicating that a package is stored in the home delivery box after the first authentication information is transmitted; And
　本発明の一態様に係る携帯端末は、サーバ装置から送信される、宅配ボックスの扉を解錠するための認証情報を受信する第一通信部と、受信された前記認証情報を前記宅配ボックスに送信する第二通信部と、前記宅配ボックスに荷物が収容されたことを示す着荷情報、及び、前記宅配ボックスの荷物が受け取られたことを示す荷受情報のいずれかを前記第二通信部が前記宅配ボックスから受信した場合に、受信された情報に対応する情報を前記第一通信部に前記サーバ装置へ送信させる端末制御部とを備える。 A mobile terminal according to one aspect of the present invention is a first communication unit that receives authentication information for unlocking a door of a delivery box transmitted from a server device, and stores the received authentication information in the delivery box. The second communication unit to send, the arrival information indicating that the package is stored in the delivery box, and the receipt information indicating that the package in the delivery box has been received, the second communication unit sends A terminal control unit that, when received from the home delivery box, causes the first communication unit to transmit information corresponding to the received information to the server device.
　本発明の一態様に係る通信方法は、宅配ボックスの収容部の扉の開閉を検出し、前記扉が閉じられたことが検出されたときに、前記扉を施錠し、かつ、前記収容部に荷物が収容されたことを示す着荷情報、及び、前記収容部に収容された荷物が受け取られたことを示す荷受情報のいずれかを携帯端末に送信する。 A communication method according to an aspect of the present invention detects opening and closing of a door of a storage unit of a home delivery box, locks the door when it is detected that the door is closed, and One of the arrival information indicating that the package is stored and the receipt information indicating that the package stored in the storage unit has been received are transmitted to the mobile terminal.
　本発明の一態様に係るプログラムは、前記通信方法をコンピュータに実行させるためのプログラムである。 A program according to one embodiment of the present invention is a program for causing a computer to execute the communication method.
　本発明の一態様に係る情報処理方法は、宅配ボックスの使用許可要求を第一携帯端末から受信し、前記宅配ボックスが使用可能であるか否かを示す管理情報に基づいて前記宅配ボックスが使用可能であると判定された場合に、前記宅配ボックスの扉を解錠するための第一認証情報を前記第一携帯端末に送信し、前記第一認証情報が送信された後、前記宅配ボックスに荷物が収容されたことを示す着荷情報が前記第一携帯端末から受信された場合に前記管理情報を更新する。 The information processing method according to an aspect of the present invention includes receiving a use permission request for a home delivery box from a first mobile terminal, and using the home delivery box based on management information indicating whether the home delivery box is available. When it is determined that it is possible, the first authentication information for unlocking the door of the delivery box is transmitted to the first mobile terminal, and after the first authentication information is transmitted, When the arrival information indicating that the package has been received is received from the first mobile terminal, the management information is updated.
　本発明の一態様に係るプログラムは、前記情報処理方法をコンピュータに実行させるためのプログラムである。 A program according to one embodiment of the present invention is a program for causing a computer to execute the information processing method.
　本発明の一態様に係る通信方法は、サーバ装置から送信される、宅配ボックスの扉を解錠するための認証情報を受信し、受信された前記認証情報を前記宅配ボックスに送信し、前記宅配ボックスに荷物が収容されたことを示す着荷情報、及び、前記宅配ボックスの荷物が受け取られたことを示す荷受情報のいずれかが前記宅配ボックスから受信された場合に、受信された情報に対応する情報を前記サーバ装置へ送信する。 The communication method according to one aspect of the present invention is a communication method, comprising: receiving authentication information for unlocking a door of a delivery box transmitted from a server device; transmitting the received authentication information to the delivery box; When one of the arrival information indicating that the package is stored in the box and the receipt information indicating that the package in the home delivery box has been received is received from the home delivery box, the information corresponds to the received information. Transmitting information to the server device;
　本発明の一態様に係るプログラムは、前記通信方法をコンピュータに実行させるためのプログラムである。 A program according to one embodiment of the present invention is a program for causing a computer to execute the communication method.
　本発明によれば、サーバ装置などの情報端末による宅配ボックスの使用状態の管理を実現することができる According to the present invention, it is possible to realize the management of the use state of the delivery box by the information terminal such as the server device.
図１は、実施の形態に係る宅配システムの概要を示す図である。FIG. 1 is a diagram illustrating an outline of a home delivery system according to an embodiment. 図２は、実施の形態に係る宅配システムの機能構成を示すブロック図である。FIG. 2 is a block diagram illustrating a functional configuration of the home delivery system according to the embodiment. 図３は、管理情報の一例を示す図である。FIG. 3 is a diagram illustrating an example of the management information. 図４は、顧客情報の一例を示す図である。FIG. 4 is a diagram illustrating an example of customer information. 図５は、実施の形態に係る宅配システムの動作例１のシーケンス図である。FIG. 5 is a sequence diagram of an operation example 1 of the home delivery system according to the embodiment. 図６は、空き状態の収容部の位置を示す画像の一例である。FIG. 6 is an example of an image showing the position of the empty storage unit. 図７は、実施の形態に係る宅配システムの動作例２のシーケンス図である。FIG. 7 is a sequence diagram of an operation example 2 of the home delivery system according to the embodiment. 図８は、実施の形態に係る宅配システムの動作例３のシーケンス図である。FIG. 8 is a sequence diagram of an operation example 3 of the home delivery system according to the embodiment. 図９は、実施の形態に係る宅配システムの動作例４のシーケンス図である。FIG. 9 is a sequence diagram of an operation example 4 of the home delivery system according to the embodiment. 図１０は、実施の形態に係る宅配システムの動作例５のシーケンス図である。FIG. 10 is a sequence diagram of an operation example 5 of the home delivery system according to the embodiment. 図１１は、実施の形態に係る宅配システムの動作例６のシーケンス図である。FIG. 11 is a sequence diagram of an operation example 6 of the home delivery system according to the embodiment. 図１２は、予約期間情報を含む管理情報の一例である。FIG. 12 is an example of management information including reservation period information. 図１３は、配送事業者に応じて予約期間を決定するための決定基準情報の一例を示す図である。FIG. 13 is a diagram illustrating an example of determination criterion information for determining a reservation period according to a delivery company.
　以下、実施の形態について、図面を参照しながら具体的に説明する。なお、以下で説明する実施の形態は、いずれも包括的または具体的な例を示すものである。以下の実施の形態で示される数値、形状、材料、構成要素、構成要素の配置位置及び接続形態、ステップ、ステップの順序などは、一例であり、本発明を限定する主旨ではない。また、以下の実施の形態における構成要素のうち、独立請求項に記載されていない構成要素については、任意の構成要素として説明される。 Hereinafter, embodiments will be specifically described with reference to the drawings. Each of the embodiments described below shows a comprehensive or specific example. Numerical values, shapes, materials, constituent elements, arrangement positions and connection forms of constituent elements, steps, order of steps, and the like shown in the following embodiments are merely examples, and do not limit the present invention. Further, among the components in the following embodiments, components not described in the independent claims are described as arbitrary components.
　なお、各図は模式図であり、必ずしも厳密に図示されたものではない。また、各図において、実質的に同一の構成に対しては同一の符号を付し、重複する説明は省略または簡略化される場合がある。 図 In addition, each figure is a schematic diagram, and is not necessarily strictly illustrated. In each of the drawings, substantially the same components are denoted by the same reference numerals, and redundant description may be omitted or simplified.
　（実施の形態）
　［概要］
　まず、実施の形態に係る宅配システムの構成について説明する。図１は、実施の形態に係る宅配システムの概要を示す図である。図２は、実施の形態に係る宅配システムの機能構成を示すブロック図である。 (Embodiment)
[Overview]
First, the configuration of the home delivery system according to the embodiment will be described. FIG. 1 is a diagram illustrating an outline of a home delivery system according to an embodiment. FIG. 2 is a block diagram illustrating a functional configuration of the home delivery system according to the embodiment.
　実施の形態に係る宅配システム１０は、サーバ装置２０によって宅配ボックス３０の使用状態を管理するシステムである。宅配ボックス３０は、複数の収容部３２（複数の区画）を備える。図１の（ａ）に示されるように、例えば、荷物の配達員は、第一携帯端末４０を操作することにより宅配ボックス３０の使用許可を求める使用許可要求を第一携帯端末４０からサーバ装置２０に送信する。 The home delivery system 10 according to the embodiment is a system in which the server device 20 manages the use state of the home delivery box 30. The delivery box 30 includes a plurality of storage sections 32 (a plurality of sections). As shown in FIG. 1A, for example, the luggage delivery person operates the first mobile terminal 40 to issue a use permission request for permission to use the delivery box 30 from the first mobile terminal 40 to the server device. 20.
　サーバ装置２０は、記憶部２３に記憶された管理情報により、宅配ボックス３０の使用状態を管理している。サーバ装置２０は、使用許可要求を受信すると、管理情報を参照することにより、宅配ボックス３０が備える複数の収容部３２のうち使用可能な収容部３２の番号と、当該収容部３２の扉を解錠するための解錠トークンとを第一携帯端末４０に送信する。解錠トークンは、第一携帯端末４０の記憶部４５に記憶される。図１の（ｂ）に示されるように、配達員は、このような第一携帯端末４０を上記収容部３２の扉を解錠するための鍵として使用することができる。具体的には、第一携帯端末４０はハンズフリーキーとして使用され、配達員は、第一携帯端末４０を身に付けた上でボタン（操作受付部３１の一部）を押下する簡単な操作により、収容部３２の扉を解錠することができる。 The server device 20 manages the use state of the home delivery box 30 based on the management information stored in the storage unit 23. When receiving the use permission request, the server device 20 refers to the management information and unlocks the number of the usable storage unit 32 of the plurality of storage units 32 included in the delivery box 30 and the door of the storage unit 32. An unlock token for locking is transmitted to the first mobile terminal 40. The unlock token is stored in the storage unit 45 of the first mobile terminal 40. As shown in FIG. 1B, the delivery staff can use such a first portable terminal 40 as a key for unlocking the door of the storage section 32. Specifically, the first mobile terminal 40 is used as a hands-free key, and the deliveryman wears the first mobile terminal 40 and then presses a button (a part of the operation reception unit 31) by a simple operation. Thereby, the door of the storage section 32 can be unlocked.
　図２に示されるように、宅配システム１０は、サーバ装置２０と、宅配ボックス３０と、第一携帯端末４０と、第二携帯端末５０とを備える。以下、宅配システム１０が備える各装置について引き続き図１及び図２を参照しながら詳細に説明する。 宅 As shown in FIG. 2, the home delivery system 10 includes a server device 20, a home delivery box 30, a first mobile terminal 40, and a second mobile terminal 50. Hereinafter, each device included in the home delivery system 10 will be described in detail with reference to FIGS. 1 and 2.
　［サーバ装置］
　まず、サーバ装置２０について説明する。サーバ装置２０は、宅配ボックス３０の使用状態を管理する装置である。サーバ装置２０は、サーバ通信部２１と、情報処理部２２と、記憶部２３とを備える。 [Server device]
First, the server device 20 will be described. The server device 20 is a device that manages the use state of the home delivery box 30. The server device 20 includes a server communication unit 21, an information processing unit 22, and a storage unit 23.
　サーバ通信部２１は、サーバ装置２０が第一携帯端末４０及び第二携帯端末５０とインターネット８０などの広域通信ネットワークを介した通信を行うための通信回路（言い換えれば、通信モジュール）である。サーバ通信部２１は、受信部２４（言い換えれば、受信回路）と、送信部２５（言い換えれば、送信回路）とを有する。サーバ通信部２１が行う通信の通信規格については特に限定されない。 The server communication unit 21 is a communication circuit (in other words, a communication module) for the server device 20 to communicate with the first mobile terminal 40 and the second mobile terminal 50 via a wide area communication network such as the Internet 80. The server communication unit 21 includes a receiving unit 24 (in other words, a receiving circuit) and a transmitting unit 25 (in other words, a transmitting circuit). The communication standard of the communication performed by the server communication unit 21 is not particularly limited.
　情報処理部２２は、宅配ボックス３０の使用状態を管理するための情報処理を行う。情報処理部２２は、例えば、マイクロコンピュータによって実現されるが、プロセッサによって実現されてもよい。 The information processing unit 22 performs information processing for managing the use state of the home delivery box 30. The information processing unit 22 is realized by, for example, a microcomputer, but may be realized by a processor.
　記憶部２３は、情報処理部２２が宅配ボックス３０の使用状態を管理するための情報処理に用いられる制御プログラム、及び、当該情報処理に用いられる各種情報などが記憶される記憶装置である。記憶部２３は、例えば、半導体メモリによって実現される。 The storage unit 23 is a storage device that stores a control program used for information processing by the information processing unit 22 to manage the use state of the home delivery box 30 and various information used for the information processing. The storage unit 23 is realized by, for example, a semiconductor memory.
　記憶部２３には、例えば、宅配ボックス３０の使用状態を示す管理情報が記憶される。図３は、管理情報の一例を示す図である。 The storage unit 23 stores, for example, management information indicating the use state of the home delivery box 30. FIG. 3 is a diagram illustrating an example of the management information.
　図３に示されるように、管理情報においては、宅配ボックスのＩＤと、当該宅配ボックスの設置場所（例えば、宅配ボックスが設置されている集合住宅または戸建住宅の住所など）と、当該宅配ボックスが備える収容部の使用状態とが対応付けられている。使用状態には、例えば、「空き」、「予約」、及び、「使用中」の３つの状態が含まれる。「空き」は、収容部に荷物が入っておらず（つまり、使用されておらず）、かつ、使用予定も無いことを意味し、「予約」は、収容部に荷物が入っていないが使用予定があることを意味し、「使用中」は、収容部に荷物が入っている（つまり、使用されている）ことを意味する。 As shown in FIG. 3, in the management information, the ID of the home delivery box, the installation location of the home delivery box (for example, the address of an apartment house or a detached house where the home delivery box is installed), and the home delivery box Is associated with the use state of the accommodation unit provided in the storage unit. The use state includes, for example, three states of “free”, “reserved”, and “in use”. "Vacant" means that there is no luggage in the container (that is, it is not used) and there is no plan to use it. "Reserved" means that there is no luggage in the container but it is used “In use” means that there is a plan, and “in use” means that the baggage is in the storage unit (that is, it is being used).
　また、記憶部２３には、顧客情報も記憶される。図４は、顧客情報の一例を示す図である。 (5) The storage unit 23 also stores customer information. FIG. 4 is a diagram illustrating an example of customer information.
　図４に示されるように、顧客情報は、第二携帯端末のＩＤ、住所、氏名、電話番号、及び、メールアドレスなどを含む情報である。顧客情報は、例えば、宅配システム１０の利用を希望する一般ユーザ（以下、荷受人とも記載される）があらかじめ第二携帯端末５０を操作して登録処理を行うことにより記憶部２３に記憶される。 As shown in FIG. 4, the customer information is information including the ID, address, name, telephone number, and mail address of the second mobile terminal. The customer information is stored in the storage unit 23 by, for example, a general user who wants to use the home delivery system 10 (hereinafter, also referred to as a consignee) operating the second mobile terminal 50 and performing a registration process in advance. .
　また、記憶部２３には、その他に、管理情報によって管理されている宅配ボックスの扉を解錠するための複数の解錠トークンなども記憶される。 (4) The storage unit 23 also stores a plurality of unlock tokens for unlocking the door of the delivery box managed by the management information.
　［宅配ボックス］
　次に、宅配ボックス３０について説明する。宅配ボックス３０は、宅配ボックス３０が設置される施設（例えば、集合住宅または戸建住宅などの住宅）に荷受人が不在である場合に、配送事業者の配達員が荷物を預けるための装置である。宅配ボックス３０は、言い換えれば、宅配ロッカーである。宅配ボックス３０によれば、荷物の再配達の発生が抑制される。図１に示されるように、宅配ボックス３０は、複数の収容部３２を備える。また、宅配ボックス３０は、１つの収容部３２対して、操作受付部３１と、錠前装置３３と、検出部３４と、制御部３５と、無線通信部３６と、記憶部３７と、電池収容部３８とを備える。図２では、説明の簡略化のためにこれらの構成要素が１組だけ図示されているが、宅配ボックス３０は、これらの構成要素を収容部３２の数に応じて複数組備える。 [Delivery Box]
Next, the home delivery box 30 will be described. The delivery box 30 is a device for allowing a delivery person of a delivery company to leave luggage when a consignee is not present at a facility (for example, a housing such as an apartment house or a detached house) in which the delivery box 30 is installed. is there. The delivery box 30 is, in other words, a delivery locker. According to the delivery box 30, occurrence of redelivery of the package is suppressed. As shown in FIG. 1, the delivery box 30 includes a plurality of storage units 32. In addition, the home delivery box 30 includes an operation receiving unit 31, a lock device 33, a detection unit 34, a control unit 35, a wireless communication unit 36, a storage unit 37, a battery storage unit, and a storage unit 32. 38. Although only one set of these components is shown in FIG. 2 for simplification of description, the home delivery box 30 includes a plurality of sets of these components according to the number of the accommodating portions 32.
　操作受付部３１は、荷受人または配送事業者の配達員の操作を受け付けるユーザインターフェースである。操作受付部３１は、例えば、配達員または荷受人の操作を受け付けるハードウェアボタンであるが、タッチパネルなどであってもよい。 The operation receiving unit 31 is a user interface that receives an operation of a consignee or a deliveryman of a delivery company. The operation receiving unit 31 is, for example, a hardware button that receives an operation of a delivery person or a consignee, but may be a touch panel or the like.
　収容部３２は、荷物が収容される１つの区画を規定する構造体であり、言い換えれば、収納庫である。宅配ボックス３０は、複数の収容部３２を備えるが、少なくとも１つの収容部３２を備えればよい。収容部３２には配達員または荷受人によって開閉される扉が含まれる。 The storage unit 32 is a structure that defines one section in which luggage is stored. In other words, the storage unit 32 is a storage. The home delivery box 30 includes a plurality of storage sections 32, but it is sufficient that the delivery box 30 includes at least one storage section 32. The storage section 32 includes a door that is opened and closed by a delivery person or a consignee.
　錠前装置３３は、収容部３２の扉を施錠及び解錠するための電気錠である。錠前装置３３は、制御部３５によって制御され、電池収容部３８に収容される電池を電源として動作する。 The lock control device 33 is an electric lock for locking and unlocking the door of the storage section 32. The lock control device 33 is controlled by the control unit 35 and operates using a battery housed in the battery housing unit 38 as a power supply.
　検出部３４は、収容部３２の扉の開閉を検出するセンサである。検出部３４は、例えば、磁気式のセンサ（つまり、マグネットセンサ）であるが、光学式のセンサであってもよい。 The detection unit 34 is a sensor that detects opening and closing of the door of the storage unit 32. The detection unit 34 is, for example, a magnetic sensor (that is, a magnet sensor), but may be an optical sensor.
　制御部３５は、錠前装置３３及び無線通信部３６を制御する制御装置である。制御部３５は、例えば、マイクロコンピュータによって実現されるが、プロセッサによって実現されてもよい。制御部３５は、例えば、検出部３４によって収容部３２の扉が閉じられたことが検出されたときに、錠前装置３３を制御することにより収容部３２の扉を施錠または解錠する。 The control unit 35 is a control device that controls the lock device 33 and the wireless communication unit 36. The control unit 35 is realized by, for example, a microcomputer, but may be realized by a processor. The control unit 35 controls the lock device 33 to lock or unlock the door of the storage unit 32 when the detection unit 34 detects that the door of the storage unit 32 is closed, for example.
　無線通信部３６は、宅配ボックス３０が第一携帯端末４０または第二携帯端末５０と通信を行うための通信回路である。無線通信部３６は、より具体的には、近距離無線通信を行い、無線通信部３６が行う通信の通信規格は、例えば、Ｂｌｕｅｔｏｏｔｈ（登録商標）、または、Ｗｉ－Ｆｉ（登録商標）などである。 The wireless communication unit 36 is a communication circuit for the home delivery box 30 to communicate with the first mobile terminal 40 or the second mobile terminal 50. More specifically, the wireless communication unit 36 performs short-range wireless communication, and the communication standard of the communication performed by the wireless communication unit 36 is, for example, Bluetooth (registered trademark) or Wi-Fi (registered trademark). is there.
　宅配ボックス３０は、直接サーバ装置２０と通信を行わず、無線通信部３６による近距離無線通信を用いて携帯端末を介してサーバ装置２０と通信を行う。これにより、宅配ボックス３０における通信に関する構成を簡素化することができる。 (4) The home delivery box 30 does not directly communicate with the server device 20 but communicates with the server device 20 via the portable terminal using short-range wireless communication by the wireless communication unit 36. Thereby, the configuration related to communication in the home delivery box 30 can be simplified.
　記憶部３７は、制御部３５が実行する制御プログラムなどが記憶される記憶装置である。記憶部３７は、例えば、半導体メモリによって実現される。 The storage unit 37 is a storage device in which a control program executed by the control unit 35 is stored. The storage unit 37 is realized by, for example, a semiconductor memory.
　電池収容部３８は、電池が収容される電池ホルダであり、例えば、複数の収容部３２のそれぞれに設けられる。宅配ボックス３０は、電力系統から供給される交流電力ではなく、電池収容部３８に収容される電池から供給される直流電力によって動作する。これにより、宅配ボックス３０を設置する際に電気工事が不要となる。電池収容部３８に収容される電池は、一次電池（言い換えれば、乾電池）であってもよいし、二次電池であってもよい。 The battery housing 38 is a battery holder for housing a battery, and is provided, for example, in each of the plurality of housings 32. The delivery box 30 operates not with the AC power supplied from the power system but with the DC power supplied from the battery housed in the battery housing unit 38. This eliminates the need for electrical work when installing the delivery box 30. The battery housed in the battery housing section 38 may be a primary battery (in other words, a dry battery) or a secondary battery.
　［第一携帯端末、及び、第二携帯端末］
　第一携帯端末４０は、配達員によって操作される、スマートフォンまたはタブレット端末などの携帯型の情報端末である。第一携帯端末４０は、操作受付部４１と、端末制御部４２と、第一通信部４３と、第二通信部４４と、記憶部４５と、表示部４６とを備える。 [First mobile terminal and second mobile terminal]
The first mobile terminal 40 is a mobile information terminal such as a smartphone or a tablet terminal operated by a delivery person. The first mobile terminal 40 includes an operation receiving unit 41, a terminal control unit 42, a first communication unit 43, a second communication unit 44, a storage unit 45, and a display unit 46.
　操作受付部４１は、配達員の操作を受け付ける。操作受付部４１は、例えば、タッチパネル、及び、ハードウェアボタンなどによって実現される。 (4) The operation receiving unit 41 receives the operation of the delivery member. The operation receiving unit 41 is realized by, for example, a touch panel, hardware buttons, and the like.
　端末制御部４２は、操作受付部４１によって受け付けられた操作に基づいて、第一携帯端末４０に関する各種情報処理を行う。端末制御部４２は、例えば、マイクロコンピュータによって実現されるが、プロセッサによって実現されてもよい。 The terminal control unit 42 performs various types of information processing on the first mobile terminal 40 based on the operation received by the operation reception unit 41. The terminal control unit 42 is realized by, for example, a microcomputer, but may be realized by a processor.
　第一通信部４３は、第一携帯端末４０がサーバ装置２０とインターネット８０などの広域通信ネットワークを介した通信を行うための通信回路（言い換えれば、通信モジュール）である。第一通信部４３は、例えば、移動通信システムを利用した無線通信を行う無線通信回路である。第一通信部４３が行う通信の通信規格については特に限定されない。 The first communication unit 43 is a communication circuit (in other words, a communication module) for the first portable terminal 40 to communicate with the server device 20 via a wide area communication network such as the Internet 80. The first communication unit 43 is, for example, a wireless communication circuit that performs wireless communication using a mobile communication system. The communication standard of the communication performed by the first communication unit 43 is not particularly limited.
　第二通信部４４は、第一携帯端末４０が宅配ボックス３０と通信を行うための通信回路である。第二通信部４４は、より具体的には、近距離無線通信を行い、第二通信部４４が行う通信の通信規格は、例えば、Ｂｌｕｅｔｏｏｔｈ（登録商標）、または、Ｗｉ－Ｆｉ（登録商標）などである。 The second communication unit 44 is a communication circuit for the first portable terminal 40 to communicate with the home delivery box 30. More specifically, the second communication unit 44 performs short-range wireless communication, and the communication standard of the communication performed by the second communication unit 44 is, for example, Bluetooth (registered trademark) or Wi-Fi (registered trademark). And so on.
　記憶部４５は、端末制御部４２によって実行される制御プログラムなどが記憶される記憶装置である。記憶部４５は、例えば、半導体メモリによって実現される。 The storage unit 45 is a storage device that stores a control program executed by the terminal control unit 42 and the like. The storage unit 45 is realized by, for example, a semiconductor memory.
　表示部４６は、端末制御部４２の制御に基づいて画像を表示する。表示部４６は、具体的には、液晶パネルまたは有機ＥＬパネルなどを表示デバイスとして含むディスプレイである。 The display unit 46 displays an image based on the control of the terminal control unit 42. The display unit 46 is, specifically, a display including a liquid crystal panel or an organic EL panel as a display device.
　第二携帯端末５０は、荷受人によって操作される、スマートフォンまたはタブレット端末などの携帯型の情報端末である。第二携帯端末５０は、操作受付部５１と、端末制御部５２と、第一通信部５３と、第二通信部５４と、記憶部５５と、表示部５６とを備える。第二携帯端末５０は、配達員ではなく荷受人によって操作される点を除けば、第一携帯端末４０と同様の構成であるため、詳細な説明が省略される。 The second mobile terminal 50 is a portable information terminal such as a smartphone or a tablet terminal operated by the consignee. The second mobile terminal 50 includes an operation receiving unit 51, a terminal control unit 52, a first communication unit 53, a second communication unit 54, a storage unit 55, and a display unit 56. The second mobile terminal 50 has the same configuration as the first mobile terminal 40 except that the second mobile terminal 50 is operated by a consignee instead of a deliveryman, and thus a detailed description is omitted.
　［動作例１：宅配ボックスの予約動作］
　次に、宅配システム１０の動作例１について説明する。図５は、宅配システム１０の動作例１のシーケンス図である。図５は、配達員が宅配ボックス３０を予約するときの動作を示す。 [Operation Example 1: Delivery Box Reservation Operation]
Next, an operation example 1 of the home delivery system 10 will be described. FIG. 5 is a sequence diagram of an operation example 1 of the home delivery system 10. FIG. 5 shows the operation when the delivery person reserves the delivery box 30.
　まず、第一携帯端末４０の操作受付部４１は、配達員の宅配ボックス３０の予約依頼操作を受け付ける（Ｓ１１）。配達員は、例えば、操作受付部４１を通じて荷受人の住所を入力する。なお、予約依頼操作は、例えば、端末制御部４２によって宅配ボックス３０を予約するための専用のアプリケーションプログラムが実行されているときに受け付けられる。 First, the operation reception unit 41 of the first mobile terminal 40 receives a reservation request operation of the delivery box 30 of the deliveryman (S11). The delivery person inputs the address of the consignee through the operation reception unit 41, for example. The reservation request operation is received, for example, when the terminal control unit 42 is executing a dedicated application program for reserving the home delivery box 30.
　端末制御部４２は、操作受付部４１によって受け付けられた配達員の予約依頼操作に基づいて第一通信部４３に宅配ボックス３０の使用許可要求を送信させる。つまり、第一通信部４３は、予約依頼操作に基づいて、使用許可要求をサーバ装置２０に送信する（Ｓ１２）。使用許可要求には、ステップＳ１１において入力された荷受人の住所が宅配ボックス３０の設置位置を示す位置情報として含まれる。 The terminal control unit 42 causes the first communication unit 43 to transmit a use permission request for the home delivery box 30 based on the delivery request operation of the deliveryman received by the operation reception unit 41. That is, the first communication unit 43 transmits a use permission request to the server device 20 based on the reservation request operation (S12). The use permission request includes the address of the consignee input in step S11 as position information indicating the installation position of delivery box 30.
　サーバ装置２０の受信部２４は、宅配ボックス３０の使用許可要求を第一通信部４３から受信する（Ｓ１３）。情報処理部２２は、受信された使用許可要求、及び、記憶部２３に記憶された顧客情報に基づいて、荷受人の第二携帯端末５０を特定する（Ｓ１４）。 The receiving unit 24 of the server device 20 receives the use permission request for the home delivery box 30 from the first communication unit 43 (S13). The information processing unit 22 specifies the consignee's second mobile terminal 50 based on the received use permission request and the customer information stored in the storage unit 23 (S14).
　情報処理部２２は、具体的には、記憶部２３に記憶された顧客情報を参照することにより、使用許可要求に含まれる位置情報が示す住所と実質的に同一の住所に対応付けられた第二携帯端末のＩＤを第二携帯端末５０のＩＤとして特定する。 Specifically, the information processing unit 22 refers to the customer information stored in the storage unit 23 to associate the customer information stored in the use permission request with the substantially same address as the address indicated by the position information. The ID of the second mobile terminal is specified as the ID of the second mobile terminal 50.
　また、情報処理部２２は、受信された使用許可要求、及び、記憶部２３に記憶された管理情報に基づいて、宅配ボックス３０の使用可否を判定する（Ｓ１５）。 (4) The information processing unit 22 determines whether the home delivery box 30 can be used based on the received use permission request and the management information stored in the storage unit 23 (S15).
　情報処理部２２は、具体的には、記憶部２３に記憶された管理情報を参照し、使用許可要求に含まれる位置情報が示す位置と設置場所が実質的に同一（例えば、建物名及び部屋番号を除いて同一）である宅配ボックスＩＤを特定し、特定した宅配ボックスＩＤに対応付けられた使用状態を宅配ボックス３０の使用状態とみなす。情報処理部２２は、使用状態が「空き」となっている収容部３２がある場合、宅配ボックス３０が使用可能であると判定し、使用状態が「空き」となっている収容部３２が無い場合、宅配ボックス３０が使用不可能であると判定する。 Specifically, the information processing unit 22 refers to the management information stored in the storage unit 23, and the location indicated by the location information included in the use permission request is substantially the same as the installation location (for example, the building name and the room). The delivery box ID is the same as the delivery box 30 except for the number, and the use state associated with the specified delivery box ID is regarded as the use state of the delivery box 30. If there is an accommodation unit 32 whose use state is “empty”, the information processing unit 22 determines that the delivery box 30 is available, and there is no accommodation unit 32 whose use state is “empty”. In this case, it is determined that the delivery box 30 is unusable.
　情報処理部２２は、宅配ボックス３０が使用可能であると判定された場合に、使用状態が「空き」となっている収容部３２の位置を示す収容部位置情報を送信部２５に送信させる（Ｓ１６）。 When it is determined that the home delivery box 30 is usable, the information processing unit 22 causes the transmitting unit 25 to transmit the housing unit position information indicating the position of the housing unit 32 whose use state is “empty” ( S16).
　第一携帯端末４０の第一通信部４３によって収容部位置情報が受信されると（Ｓ１７）、端末制御部４２は、受信された収容部位置情報に基づいて表示部４６に「空き」となっている収容部３２の位置を示す画像を表示させる（Ｓ１８）。図６は、このような画像の一例である。 When the accommodation unit position information is received by the first communication unit 43 of the first mobile terminal 40 (S17), the terminal control unit 42 displays “empty” on the display unit 46 based on the received accommodation unit position information. An image indicating the position of the housing section 32 is displayed (S18). FIG. 6 is an example of such an image.
　図６のような画像が表示されているときに、操作受付部４１は、配達員の宅配ボックス３０の予約確定操作を受け付ける（Ｓ１９）。端末制御部４２は、操作受付部４１によって受け付けられた配達員の予約確定操作に基づいて第一通信部４３に宅配ボックス３０の予約確定要求を送信させる（Ｓ２０）。 (6) When the image as shown in FIG. 6 is displayed, the operation receiving unit 41 receives a reservation deciding operation of the delivery box 30 of the deliveryman (S19). The terminal control unit 42 causes the first communication unit 43 to transmit a reservation confirmation request for the home delivery box 30 based on the reservation confirmation operation of the delivery member received by the operation reception unit 41 (S20).
　サーバ装置２０の受信部２４によって宅配ボックス３０の予約確定要求が受信されると（Ｓ２１）、情報処理部２２は、管理情報を更新する（Ｓ２２）。情報処理部２２は、具体的には、管理情報における、予約された収容部３２の使用状態を「予約」に変更し、かつ、予約された収容部３２に、使用許可要求または予約確定要求に含まれる第一携帯端末４０のＩＤとステップＳ１４で特定された第二携帯端末５０のＩＤとを紐づける。また、情報処理部２２は、予約された収容部３２の扉を解錠するための解錠トークンを記憶部２３から取得し、取得した解錠トークンを第一解錠トークンとして送信部２５に送信させる。つまり、送信部２５は、宅配ボックス３０の扉を解錠するための第一解錠トークンを送信する（Ｓ２３）。第一解錠トークンは、第一認証情報の一例であり、使用許可要求及び予約確定要求に応じてサーバ装置２０から送信される。 (4) When the request for confirming the reservation of the home delivery box 30 is received by the receiving unit 24 of the server device 20 (S21), the information processing unit 22 updates the management information (S22). Specifically, the information processing unit 22 changes the use state of the reserved accommodation unit 32 in the management information to “reserved”, and sends the reserved accommodation unit 32 a use permission request or a reservation confirmation request. The ID of the included first mobile terminal 40 and the ID of the second mobile terminal 50 specified in step S14 are linked. Further, the information processing unit 22 obtains the unlock token for unlocking the reserved door of the storage unit 32 from the storage unit 23, and transmits the obtained unlock token to the transmission unit 25 as the first unlock token. Let it. That is, the transmission unit 25 transmits the first unlock token for unlocking the door of the home delivery box 30 (S23). The first unlock token is an example of first authentication information, and is transmitted from the server device 20 in response to a use permission request and a reservation confirmation request.
　第一携帯端末４０の第一通信部４３は、第一解錠トークンを受信し（Ｓ２４）、端末制御部４２は、受信された第一解錠トークンを記憶部４５に記憶する（Ｓ２５）。 The first communication unit 43 of the first mobile terminal 40 receives the first unlock token (S24), and the terminal control unit 42 stores the received first unlock token in the storage unit 45 (S25).
　［動作例２：宅配ボックスへ荷物を入れるときの動作］
　次に、宅配システム１０の動作例２について説明する。図７は、宅配システム１０の動作例２のシーケンス図である。図７は、予約された収容部３２に配達員が荷物を入れるときの動作を示す。 [Operation example 2: operation when putting luggage into delivery box]
Next, an operation example 2 of the home delivery system 10 will be described. FIG. 7 is a sequence diagram of an operation example 2 of the home delivery system 10. FIG. 7 shows an operation when the delivery person puts the package in the reserved accommodation unit 32.
　配達員は、第一解錠トークンが記憶部４５に記憶された第一携帯端末４０を所持した状態で、予約された収容部３２の扉に設けられたハードウェアボタン（操作受付部３１の一部）を押下する。すると、操作受付部３１は、このような操作を解錠操作として受け付ける（Ｓ２６）。解錠操作が受け付けられると、制御部３５は、休止状態の無線通信部３６を起動し、無線通信部３６にビーコン信号を送信させる（Ｓ２７）。 The delivery member holds the first mobile terminal 40 in which the first unlocking token is stored in the storage unit 45, and holds the hardware button (one of the operation reception unit 31) provided on the door of the reserved storage unit 32. Part) is pressed. Then, the operation receiving unit 31 receives such an operation as an unlocking operation (S26). When the unlocking operation is accepted, the control unit 35 activates the wireless communication unit 36 in the sleep state and causes the wireless communication unit 36 to transmit a beacon signal (S27).
　第一携帯端末４０の第二通信部４４は、ビーコン信号を受信すると（Ｓ２８）、受信したビーコン信号への応答として解錠要求を送信する（Ｓ２９）。解錠要求には、第一解錠トークンが含まれる。つまり、第二通信部４４は、ステップＳ２４において受信された第一解錠トークンを宅配ボックス３０に送信する。 When the second communication unit 44 of the first portable terminal 40 receives the beacon signal (S28), it transmits an unlock request as a response to the received beacon signal (S29). The unlock request includes the first unlock token. That is, the second communication unit 44 transmits the first unlock token received in step S24 to the delivery box 30.
　宅配ボックス３０の無線通信部３６は、第一解錠トークンを含む解錠要求を第二通信部４４から受信する（Ｓ３０）。制御部３５は、認証処理を行い（Ｓ３１）、第一解錠トークンが正しい解錠トークンであるか否かを判定する。例えば、制御部３５は、記憶部３７にあらかじめ記憶された判定基準情報を参照することにより、第一解錠トークンが正しい解錠トークンであるか否かを判定する。 The wireless communication unit 36 of the home delivery box 30 receives the unlock request including the first unlock token from the second communication unit 44 (S30). The control unit 35 performs an authentication process (S31), and determines whether the first unlock token is a correct unlock token. For example, the control unit 35 determines whether or not the first unlock token is a correct unlock token by referring to the determination criterion information stored in the storage unit 37 in advance.
　制御部３５は、ステップＳ３０において受信された解錠要求に含まれる第一解錠トークンが正しい解錠トークンであると判定された場合に、錠前装置３３を制御することにより予約された収容部３２の扉を解錠する（Ｓ３２）。 When it is determined that the first unlock token included in the unlock request received in step S30 is a correct unlock token, the control unit 35 controls the lock control device 33 to store the reserved storage unit 32. Is unlocked (S32).
　このように、ビーコン信号の到達範囲に第一解錠トークンが記憶部４５に記憶された第一携帯端末４０が位置していれば、配達員は、予約された収容部３２の扉に設けられたハードウェアボタンを押すことで当該扉を解錠することができる。 As described above, if the first mobile terminal 40 in which the first unlock token is stored in the storage unit 45 is located within the reach of the beacon signal, the deliveryman is provided at the door of the reserved storage unit 32. By pressing the hardware button, the door can be unlocked.
　また、宅配ボックス３０の無線通信部３６は通常は休止状態であり、配達員がハードウェアボタンを押すことで起動し、無線通信部３６及び第一携帯端末４０の間の通信が開始される。これにより、宅配ボックス３０の低消費電力化を図ることができ、このような構成は、電池で駆動する宅配ボックス３０（つまり、電池切れの可能性がある宅配ボックス３０）においては特に有用である。 {Circle around (5)} The wireless communication unit 36 of the delivery box 30 is normally in a resting state, and is activated by a delivery person pressing a hardware button, and communication between the wireless communication unit 36 and the first portable terminal 40 is started. Thereby, low power consumption of the home delivery box 30 can be achieved, and such a configuration is particularly useful in the home delivery box 30 driven by a battery (that is, the home delivery box 30 in which the battery may run out). .
　扉が解錠されると、配達員は収容部３２に荷物を収容し、扉を閉める（Ｓ３３）。検出部３４は、扉が閉じられたことを検出する（Ｓ３４）。制御部３５は、扉が閉じられたことが検出されたときに錠前装置３３を制御することにより扉を施錠し（Ｓ３５）、収容部３２に荷物が収容されたことを示す着荷情報を無線通信部３６に送信させる。つまり、無線通信部３６は、扉が閉じられたことが検出されたときに、着荷情報を第一携帯端末４０に送信する（Ｓ３６）。 (4) When the door is unlocked, the delivery staff stores the luggage in the storage section 32 and closes the door (S33). The detection unit 34 detects that the door has been closed (S34). The control unit 35 locks the door by controlling the lock device 33 when it is detected that the door is closed (S35), and wirelessly transmits the arrival information indicating that the luggage is stored in the storage unit 32. It is transmitted to the unit 36. That is, the wireless communication unit 36 transmits the arrival information to the first portable terminal 40 when it is detected that the door is closed (S36).
　第一携帯端末４０の第二通信部４４によって着荷情報が受信されると、端末制御部４２は、受信された着荷情報を第一通信部４３にサーバ装置２０へ送信させる。つまり、第一携帯端末４０は着荷情報を中継する（Ｓ３７）。このとき着荷情報に第一携帯端末４０のＩＤが含められる。 When the arrival information is received by the second communication unit 44 of the first mobile terminal 40, the terminal control unit 42 causes the first communication unit 43 to transmit the received arrival information to the server device 20. That is, the first mobile terminal 40 relays the arrival information (S37). At this time, the ID of the first mobile terminal 40 is included in the arrival information.
　サーバ装置２０の受信部２４が着荷情報を受信すると（Ｓ３８）、情報処理部２２は、着荷情報に基づいて管理情報を更新する（Ｓ３９）。情報処理部２２は、具体的には、管理情報において、着荷情報に含まれる第一携帯端末４０のＩＤに紐づけられた収容部３２（つまり、第一携帯端末４０によって予約された収容部３２）を特定し、特定した収容部３２の使用状態を「予約」から「使用中」に変更する。 When the receiving unit 24 of the server device 20 receives the arrival information (S38), the information processing unit 22 updates the management information based on the arrival information (S39). The information processing unit 22 is, specifically, the storage unit 32 linked to the ID of the first mobile terminal 40 included in the arrival information in the management information (that is, the storage unit 32 reserved by the first mobile terminal 40). ) Is specified, and the usage state of the specified storage unit 32 is changed from “reserved” to “in use”.
　次に、情報処理部２２は、収容部３２の扉を解錠するための解錠トークンを記憶部２３から取得し、取得した解錠トークンを第二解錠トークンとして送信部２５に送信させる。送信先の第二携帯端末は、管理情報において第一携帯端末４０に対応付けられている第二携帯端末５０である。つまり、送信部２５は、着荷情報を受信部２４が第一携帯端末４０から受信した場合に、収容部３２の扉を解錠するための第二解錠トークンを第二携帯端末５０に送信する（Ｓ４０）。 Next, the information processing unit 22 obtains an unlock token for unlocking the door of the storage unit 32 from the storage unit 23, and causes the transmitting unit 25 to transmit the obtained unlock token as a second unlock token. The second mobile terminal of the transmission destination is the second mobile terminal 50 associated with the first mobile terminal 40 in the management information. That is, when the receiving unit 24 receives the arrival information from the first mobile terminal 40, the transmitting unit 25 transmits the second unlock token for unlocking the door of the storage unit 32 to the second mobile terminal 50. (S40).
　第二携帯端末５０の第一通信部５３は、第二解錠トークンを受信し（Ｓ４１）、端末制御部５２は、受信された第二解錠トークンを記憶部５５に記憶する（Ｓ４２）。 The first communication unit 53 of the second mobile terminal 50 receives the second unlock token (S41), and the terminal control unit 52 stores the received second unlock token in the storage unit 55 (S42).
　なお、図示されないが、ステップＳ４１においては、例えば、電子メールまたはプッシュ通知などにより、荷受人へ荷物が届いていること、及び、荷物が収容されている収容部３２の場所なども通知される。 Although not shown, in step S41, the fact that the package has been delivered to the consignee and the location of the storage unit 32 in which the package is stored are notified by e-mail or push notification, for example.
　［動作例３：宅配ボックスから荷物を取り出すときの動作］
　次に、宅配システム１０の動作例３について説明する。図８は、宅配システム１０の動作例３のシーケンス図である。図８は、収容部３２から荷受人が荷物を取りだすときの動作を示す。 [Operation example 3: Operation when removing luggage from delivery box]
Next, an operation example 3 of the home delivery system 10 will be described. FIG. 8 is a sequence diagram of an operation example 3 of the home delivery system 10. FIG. 8 shows an operation when the consignee takes out the package from the storage section 32.
　荷受人は、第二解錠トークンが記憶部５５に記憶された第二携帯端末５０を所持した状態で、例えば、荷物が収容された収容部３２の扉に設けられたハードウェアボタン（操作受付部３１の一部）を押下する。すると、操作受付部３１は、このような操作を解錠操作として受け付ける（Ｓ４３）。解錠操作が受け付けられると、制御部３５は、休止状態の無線通信部３６を起動し、無線通信部３６にビーコン信号を送信させる（Ｓ４４）。 The consignee holds the second mobile terminal 50 in which the second unlocking token is stored in the storage unit 55 and, for example, a hardware button (operation acceptance) provided on the door of the storage unit 32 storing the package. Part of the section 31). Then, the operation receiving unit 31 receives such an operation as an unlocking operation (S43). When the unlocking operation is accepted, the control unit 35 activates the wireless communication unit 36 in the sleep state and causes the wireless communication unit 36 to transmit a beacon signal (S44).
　第二携帯端末５０の第二通信部５４は、ビーコン信号を受信すると（Ｓ４５）、受信したビーコン信号への応答として解錠要求を送信する（Ｓ４６）。解錠要求には、第二解錠トークンが含まれる。つまり、第二通信部５４は、ステップＳ４１において受信された第二解錠トークンを宅配ボックス３０に送信する。 When the second communication unit 54 of the second portable terminal 50 receives the beacon signal (S45), it transmits an unlock request as a response to the received beacon signal (S46). The unlock request includes the second unlock token. That is, the second communication unit 54 transmits the second unlock token received in step S41 to the delivery box 30.
　宅配ボックス３０の無線通信部３６は、第二解錠トークンを含む解錠要求を第二通信部５４から受信する（Ｓ４７）。制御部３５は、認証処理を行い（Ｓ４８）、第二解錠トークンが正しい解錠トークンであるか否かを判定する。例えば、制御部３５は、記憶部３７にあらかじめ記憶された判定基準情報を参照することにより、第二解錠トークンが正しい解錠トークンであるか否かを判定する。 (4) The wireless communication unit 36 of the home delivery box 30 receives the unlock request including the second unlock token from the second communication unit 54 (S47). The control unit 35 performs an authentication process (S48), and determines whether the second unlock token is a correct unlock token. For example, the control unit 35 determines whether the second unlock token is a correct unlock token by referring to the determination criterion information stored in the storage unit 37 in advance.
　制御部３５は、ステップＳ４１において受信された解錠要求に含まれる第二解錠トークンが正しい解錠トークンであると判定された場合に、錠前装置３３を制御することにより荷物が収容された収容部３２の扉を解錠する（Ｓ４９）。 When the control unit 35 determines that the second unlock token included in the unlock request received in step S41 is a correct unlock token, the control unit 35 controls the lock device 33 to store the luggage. The door of the unit 32 is unlocked (S49).
　このように、ビーコン信号の到達範囲に第二解錠トークンが記憶部５５に記憶された第二携帯端末５０が位置していれば、荷受人は、荷物が収容された収容部３２の扉に設けられたハードウェアボタンを押すことで当該扉を解錠することができる。 As described above, if the second mobile terminal 50 in which the second unlock token is stored in the storage unit 55 is located in the reachable range of the beacon signal, the consignee moves to the door of the storage unit 32 in which the package is stored. The door can be unlocked by pressing the provided hardware button.
　また、宅配ボックス３０の無線通信部３６は通常は休止状態であり、荷受人がハードウェアボタンを押すことで起動し、無線通信部３６及び第二携帯端末５０の間の通信が開始される。これにより、宅配ボックス３０の低消費電力化を図ることができ、このような構成は、電池で駆動する宅配ボックス３０においては特に有用である。 {Circle around (4)} The wireless communication unit 36 of the delivery box 30 is normally in a dormant state, and is activated when the consignee presses a hardware button, and communication between the wireless communication unit 36 and the second mobile terminal 50 starts. Thereby, low power consumption of the home delivery box 30 can be achieved, and such a configuration is particularly useful in the home delivery box 30 driven by a battery.
　扉が解錠されると、荷受人は収容部３２から荷物を取り出し、扉を閉める（Ｓ５０）。検出部３４は、扉が閉じられたことを検出する（Ｓ５１）。制御部３５は、扉が閉じられたことが検出されたときに錠前装置３３を制御することにより扉を施錠し（Ｓ５２）、収容部３２に荷物が取り出されたことを示す荷受情報を無線通信部３６に送信させる。つまり、無線通信部３６は、扉が閉じられたことが検出されたときに、荷受情報を第二携帯端末５０に送信する（Ｓ５３）。 (4) When the door is unlocked, the consignee takes out the package from the storage section 32 and closes the door (S50). The detection unit 34 detects that the door has been closed (S51). The control unit 35 locks the door by controlling the lock device 33 when it is detected that the door is closed (S52), and wirelessly transmits the receipt information indicating that the package has been taken out to the storage unit 32. It is transmitted to the unit 36. That is, when it is detected that the door is closed, the wireless communication unit 36 transmits the receipt information to the second portable terminal 50 (S53).
　第二携帯端末５０の第二通信部５４によって荷受情報が受信されると、端末制御部４２は、受信された荷受情報を第一通信部５３にサーバ装置２０へ送信させる。つまり、第二携帯端末５０は荷受情報を中継する（Ｓ５４）。このとき荷受情報に第二携帯端末５０のＩＤが含められる。 When the receipt information is received by the second communication unit 54 of the second mobile terminal 50, the terminal control unit 42 causes the first communication unit 53 to transmit the received receipt information to the server device 20. That is, the second mobile terminal 50 relays the receipt information (S54). At this time, the ID of the second mobile terminal 50 is included in the receipt information.
　サーバ装置２０の受信部２４が荷受情報を受信すると（Ｓ５５）、情報処理部２２は、荷受情報に基づいて、管理情報内の、当該荷受情報に含まれる第二携帯端末５０のＩＤに紐づけられた収容部３２（つまり、荷受人によって荷物が取り出された収容部３２）の使用状態を「使用中」から「空き」に変更する。つまり、情報処理部２２は、管理情報を更新する（Ｓ５６）。 When the receiving unit 24 of the server device 20 receives the receiving information (S55), the information processing unit 22 links the ID of the second mobile terminal 50 included in the receiving information in the management information based on the receiving information. The used state of the accommodated portion 32 (that is, the accommodating portion 32 from which the luggage is taken out by the consignee) is changed from “in use” to “empty”. That is, the information processing section 22 updates the management information (S56).
　次に、情報処理部２２は、荷受人によって荷物の受け取りが完了したことを配達人に通知するための受け取り完了通知を送信部２５に送信させる（Ｓ５７）。受け取り完了通知は、例えば、電子メールまたはプッシュ通知などである。受け取り完了通知は、例えば、第一携帯端末４０の第一通信部４３によって受信される（Ｓ５８）。 Next, the information processing section 22 causes the transmission section 25 to transmit a reception completion notification for notifying the delivery person that the reception of the package has been completed by the consignee (S57). The reception completion notification is, for example, an e-mail or a push notification. The reception completion notification is received by, for example, the first communication unit 43 of the first mobile terminal 40 (S58).
　なお、収容部３２の扉が閉じられたことが検出されたときに、宅配ボックス３０が着荷情報を送信するか荷受情報を送信するかは、例えば、解錠要求に含まれる識別子によって判断される。例えば、サーバ装置２０は、第一解錠トークンに加えて第一識別子を第一携帯端末４０に提供し、第一携帯端末４０は解錠要求に第一解錠トークン及び第一識別子を含める。同様に、サーバ装置２０は、第二解錠トークンに加えて第二識別子を第二携帯端末５０に提供し、第二携帯端末５０は解錠要求に第一解錠トークン及び第一識別子を含める。これにより、宅配ボックス３０は、解錠要求に含まれる識別子に基づいて、着荷情報を送信するか荷受情報を送信するかを判断できる。 Whether the delivery box 30 transmits the arrival information or the receipt information when the door of the storage unit 32 is detected to be closed is determined by, for example, an identifier included in the unlock request. . For example, the server device 20 provides the first mobile terminal 40 with the first identifier in addition to the first unlock token, and the first mobile terminal 40 includes the first unlock token and the first identifier in the unlock request. Similarly, the server device 20 provides the second mobile terminal 50 with the second identifier in addition to the second unlock token, and the second mobile terminal 50 includes the first unlock token and the first identifier in the unlock request. . Thereby, the delivery box 30 can determine whether to transmit the arrival information or the receipt information based on the identifier included in the unlock request.
　また、宅配ボックス３０が荷物の有無を検出するセンサ（図示せず）を備えているような場合、宅配ボックス３０は、このようなセンサの検出結果に基づいて、着荷情報を送信するか荷受情報を送信するかを判断できる。 When the delivery box 30 includes a sensor (not shown) for detecting the presence or absence of a package, the delivery box 30 transmits the arrival information or the receipt information based on the detection result of such a sensor. Can be determined.
　また、着荷情報及び荷受情報は、宅配ボックス３０から送信された時点では区別されず、サーバ装置２０において区別されてもよい。サーバ装置２０は、情報の送信元が第一携帯端末４０である場合には当該情報を着荷情報として認識し、情報の送信元が第二携帯端末５０である場合には当該情報を荷受情報として認識することができる。 The arrival information and the receipt information are not distinguished when they are transmitted from the home delivery box 30, but may be distinguished in the server device 20. The server device 20 recognizes the information as the arrival information when the transmission source of the information is the first mobile terminal 40, and uses the information as the reception information when the transmission source of the information is the second mobile terminal 50. Can be recognized.
　［動作例４：重複入庫］
　収容部３２に一度荷物を入れて施錠した後に当該収容部３２にスペースが残っているような場合、配達員はさらに追加で荷物を入れたい場合がある。しかしながら、第一携帯端末４０において使用後の解錠トークンが無効化されるような場合、配達員はもう一度収容部３２の扉を解錠することはできない。 [Operation example 4: Duplicate storage]
In the case where a space is left in the storage unit 32 after the luggage is once stored in the storage unit 32 and locked, the delivery person may want to additionally load the luggage. However, in the case where the unlock token after use is invalidated in the first mobile terminal 40, the delivery member cannot unlock the door of the storage unit 32 again.
　このような場合、宅配システム１０を利用する配達員は、荷受人に許可を得た上で、すでに荷物が入っている収容部３２に荷物を追加で入れること（以下、重複入庫とも記載される）ができる。以下このような動作例４について説明する。図９は、宅配システム１０の動作例４のシーケンス図である。図９の動作は、サーバ装置２０が着荷情報を受信した後であって、かつ、荷受情報を受信する前に行われる。つまり、図７の処理が行われた後、図８の処理が行われる前に行われる。 In such a case, the delivery person using the home delivery system 10 obtains permission from the consignee, and then additionally puts the luggage in the storage section 32 in which the luggage is already stored (hereinafter also referred to as duplicate storage). ) Can be. Hereinafter, such an operation example 4 will be described. FIG. 9 is a sequence diagram of an operation example 4 of the home delivery system 10. The operation in FIG. 9 is performed after the server device 20 has received the arrival information and before receiving the receipt information. That is, the processing is performed after the processing in FIG. 7 is performed and before the processing in FIG. 8 is performed.
　まず、第一携帯端末４０の操作受付部４１は、配達員の宅配ボックス３０の重複入庫要求操作を受け付ける（Ｓ５９）。重複入庫要求操作は、例えば、端末制御部４２によって専用のアプリケーションプログラムが実行されているときに受け付けられる。 First, the operation reception unit 41 of the first mobile terminal 40 receives the duplicate delivery request operation of the delivery box 30 of the deliveryman (S59). The duplicate entry request operation is received, for example, when the terminal control unit 42 is executing a dedicated application program.
　端末制御部４２は、操作受付部４１によって受け付けられた配達員の予約操作に基づいて第一通信部４３に宅配ボックス３０の重複入庫要求を送信させる。つまり、第一通信部４３は、重複入庫要求操作に基づいて、重複入庫要求をサーバ装置に送信する（Ｓ６０）。 The terminal control unit 42 causes the first communication unit 43 to transmit a duplicate entry request for the home delivery box 30 based on the delivery operator's reservation operation received by the operation reception unit 41. That is, the first communication unit 43 transmits a duplicate storage request to the server device based on the duplicate storage request operation (S60).
　サーバ装置２０の受信部２４によって重複入庫要求が受信されると（Ｓ６１）、情報処理部２２は、荷受人に重複入庫の許可を求めるための許可依頼通知を送信部２５に送信させる（Ｓ６２）。情報処理部２２は、管理情報において、重複入庫要求に含まれる第一携帯端末４０のＩＤと対応付けられている第二携帯端末５０のＩＤを特定することにより、許可依頼通知の送信先を特定することができる。許可依頼通知は、例えば、電子メールまたはプッシュ通知などである。 When the duplicate storage request is received by the reception unit 24 of the server device 20 (S61), the information processing unit 22 causes the transmission unit 25 to transmit a permission request notification for requesting the consignee to permit the duplicate storage (S62). . The information processing unit 22 specifies the transmission destination of the permission request notification by specifying the ID of the second mobile terminal 50 associated with the ID of the first mobile terminal 40 included in the duplicate storage request in the management information. can do. The permission request notification is, for example, an e-mail or a push notification.
　第二携帯端末５０の第一通信部５３によって許可依頼通知が受信されると（Ｓ６３）、操作受付部５１は、許可依頼通知に応じた荷受人の許可操作を受け付ける（Ｓ６４）。許可操作は、荷受人の重複入庫を許可する意図に基づいて行われる操作である。端末制御部４２は、操作受付部５１によって受け付けられた許可操作に基づいて第一通信部５３に許可情報を送信させる（Ｓ６５）。なお、許可操作が受け付けられなかった場合には、許可情報は送信されない。 When the permission request notification is received by the first communication unit 53 of the second mobile terminal 50 (S63), the operation receiving unit 51 receives the permission operation of the consignee according to the permission request notification (S64). The permission operation is an operation performed based on the intention of permitting the consignee to enter the duplicated warehouse. The terminal control unit 42 causes the first communication unit 53 to transmit the permission information based on the permission operation received by the operation reception unit 51 (S65). If the permission operation has not been accepted, the permission information is not transmitted.
　サーバ装置２０の受信部２４によって許可情報が受信されると（Ｓ６６）、情報処理部２２は、既に荷物が入っている収容部３２の扉を解錠するための解錠トークンを記憶部２３から取得し、取得した解錠トークンを第三解錠トークンとして送信部２５に送信させる。つまり、送信部２５は、宅配ボックス３０の扉を解錠するための第三解錠トークンを送信する（Ｓ６７）。第三解錠トークンは、第三認証情報の一例であり、許可情報に応じてサーバ装置２０から送信される。 When the permission information is received by the receiving unit 24 of the server device 20 (S66), the information processing unit 22 transmits, from the storage unit 23, the unlock token for unlocking the door of the storage unit 32 in which the package is already stored. The acquired unlock token is transmitted to the transmitting unit 25 as the third unlock token. That is, the transmission unit 25 transmits the third unlock token for unlocking the door of the home delivery box 30 (S67). The third unlock token is an example of the third authentication information, and is transmitted from the server device 20 according to the permission information.
　第一携帯端末４０の第一通信部４３は、第三解錠トークンを受信し（Ｓ６８）、端末制御部４２は、受信された第三解錠トークンを記憶部４５に記憶する（Ｓ６９）。ステップＳ６８においては、例えば、電子メールまたはプッシュ通知などにより、重複入庫が許可されたことなども通知される。以降の処理は、図７のステップＳ２６～ステップＳ４２と実質的に同一である。 The first communication unit 43 of the first mobile terminal 40 receives the third unlock token (S68), and the terminal control unit 42 stores the received third unlock token in the storage unit 45 (S69). In step S68, for example, the fact that duplicate storage is permitted is notified by e-mail or push notification. Subsequent processing is substantially the same as step S26 to step S42 in FIG.
　このような宅配システム１０の動作例４によれば、配達員は、荷受人の許可を得て重複入庫を行うことができる。 According to the operation example 4 of the home delivery system 10 described above, the delivery person can perform the duplicate storage with the permission of the consignee.
　［動作例５：荷受人への回収依頼］
　配達される荷物が生鮮食料品などである場合、荷物が長期間受け取られないことは好ましくない。そこで、宅配システム１０では、サーバ装置２０は、荷物が長期間受け取られない場合に宅配ボックス３０に収容された荷物の回収を促す回収指示通知を第二携帯端末５０に送信することができる。以下このような動作例５について説明する。図１０は、宅配システム１０の動作例５のシーケンス図である。図１０の動作は、サーバ装置２０が着荷情報を受信した後であって、かつ、荷受情報を受信する前に行われる。つまり、図７の処理が行われた後、図８の処理が行われる前に行われる。 [Operation example 5: collection request to consignee]
When the package to be delivered is a perishable product or the like, it is not preferable that the package is not received for a long time. Therefore, in the home delivery system 10, the server device 20 can transmit a collection instruction notification to the second mobile terminal 50 to prompt the collection of the package stored in the home delivery box 30 when the package is not received for a long time. Hereinafter, such an operation example 5 will be described. FIG. 10 is a sequence diagram of an operation example 5 of the home delivery system 10. The operation in FIG. 10 is performed after the server device 20 has received the arrival information and before receiving the receipt information. That is, the processing is performed after the processing in FIG. 7 is performed and before the processing in FIG. 8 is performed.
　サーバ装置２０の情報処理部２２は、図７のステップＳ３８において着荷情報が受信されてからの時間を計測する。計測には、例えば、リアルタイムクロック（図示せず）などが用いられる。情報処理部２２は、所定時間が経過した後も荷受情報が受信部２４によって受信されないと判定すると（Ｓ７０）、宅配ボックス３０に収容された荷物の回収を促す回収指示通知を送信部２５に送信させる（Ｓ７１）。送信部２５によって送信された回収指示通知は、第二携帯端末５０の第一通信部５３によって受信される（Ｓ７２）。回収指示通知は、例えば、電子メールまたはプッシュ通知などである。 The information processing unit 22 of the server device 20 measures the time since the arrival information is received in step S38 of FIG. For the measurement, for example, a real-time clock (not shown) is used. If the information processing unit 22 determines that the receiving information is not received by the receiving unit 24 even after the lapse of a predetermined time (S70), the information processing unit 22 transmits a collection instruction notification to prompt the collection of the package stored in the delivery box 30 to the transmitting unit 25. (S71). The collection instruction notification transmitted by the transmission unit 25 is received by the first communication unit 53 of the second mobile terminal 50 (S72). The collection instruction notification is, for example, an electronic mail or a push notification.
　このような回収指示通知に応じて荷受人が荷物を受け取る場合には、図８のステップＳ４３～ステップＳ５８と実質的に同一の処理が行われる。 荷 When the consignee receives the package in response to such a collection instruction notification, substantially the same processing as steps S43 to S58 in FIG. 8 is performed.
　このように、宅配システム１０は、荷物が長期間受け取られない場合に、宅配ボックス３０に収容された荷物の回収を促す回収指示通知を第二携帯端末５０に送信することができる。 As described above, the home delivery system 10 can transmit a collection instruction notification to the second mobile terminal 50 to prompt the collection of the package stored in the home delivery box 30 when the package is not received for a long time.
　［動作例６：配達員への回収依頼］
　宅配システム１０においては、サーバ装置２０は、荷物が長期間受け取られない場合に宅配ボックス３０に収容された荷物の回収を促す回収指示通知を第一携帯端末４０に送信してもよい。つまり、サーバ装置２０は、荷物の回収を配達員に促してもよい。以下このような動作例６について説明する。図１１は、宅配システム１０の動作例６のシーケンス図である。図１１の動作は、サーバ装置２０が着荷情報を受信した後であって、かつ、荷受情報を受信する前に行われる。つまり、図７の処理が行われた後、図８の処理が行われる前に行われる。 [Operation example 6: collection request to deliveryman]
In the home delivery system 10, the server device 20 may transmit, to the first mobile terminal 40, a collection instruction notification that prompts the user to collect the package stored in the delivery box 30 when the package is not received for a long time. That is, the server device 20 may prompt the deliveryman to collect the package. Hereinafter, such an operation example 6 will be described. FIG. 11 is a sequence diagram of an operation example 6 of the home delivery system 10. The operation in FIG. 11 is performed after the server device 20 has received the arrival information and before receiving the receipt information. That is, the processing is performed after the processing in FIG. 7 is performed and before the processing in FIG. 8 is performed.
　サーバ装置２０の情報処理部２２は、図７のステップＳ３８において着荷情報が受信されてからの時間を計測する。計測には、例えば、リアルタイムクロック（図示せず）などが用いられる。情報処理部２２は、所定時間が経過した後も荷受情報が受信部２４によって受信されないと判定すると（Ｓ７３）、宅配ボックス３０に収容された荷物の回収を促す回収指示通知、及び、第四解錠トークンを送信部２５に送信させる（Ｓ７４）。 The information processing unit 22 of the server device 20 measures the time since the arrival information is received in step S38 of FIG. For the measurement, for example, a real-time clock (not shown) is used. If the information processing unit 22 determines that the receiving information is not received by the receiving unit 24 even after the lapse of the predetermined time (S73), the information processing unit 22 notifies a collection instruction notification for urging the collection of the package stored in the delivery box 30 and a fourth solution. The lock token is transmitted to the transmission unit 25 (S74).
　送信部２５によって送信された回収指示通知、及び、第四解錠トークンは、第一携帯端末４０の第一通信部４３によって受信される（Ｓ７５）。回収指示通知は、例えば、電子メールまたはプッシュ通知などである。端末制御部４２は、受信された第四解錠トークンを記憶部４５に記憶する（Ｓ７６）。 The collection instruction notification and the fourth unlock token transmitted by the transmission unit 25 are received by the first communication unit 43 of the first mobile terminal 40 (S75). The collection instruction notification is, for example, an electronic mail or a push notification. The terminal control unit 42 stores the received fourth unlock token in the storage unit 45 (S76).
　このような回収指示通知に応じて配達員が荷物を回収する場合には、図７のステップＳ２６～ステップＳ３９と実質的に同一の処理が行われ、さらに以下の処理が行われる。 When the deliveryman collects the package in response to such a collection instruction notification, substantially the same processing as in steps S26 to S39 in FIG. 7 is performed, and further, the following processing is performed.
　サーバ装置２０の情報処理部２２は、回収指示通知を送信した後に着荷情報が受信されたと判定すると、解錠トークンに代えて、回収済み通知を送信部２５に送信させる（Ｓ７７）。第二携帯端末５０の第一通信部５３は、収容部３２に収容されていた荷物が回収済みであることを示す回収済み通知を受信する（Ｓ７８）。回収済み通知は、例えば、電子メールまたはプッシュ通知などである。 When the information processing unit 22 of the server device 20 determines that the arrival information has been received after transmitting the collection instruction notification, the information processing unit 22 causes the transmission unit 25 to transmit the collection completion notification instead of the unlock token (S77). The first communication unit 53 of the second mobile terminal 50 receives the collection completion notification indicating that the package stored in the storage unit 32 has been collected (S78). The collected notification is, for example, an email or a push notification.
　このように、宅配システム１０は、荷物が長期間受け取られない場合に、宅配ボックス３０に収容された荷物の回収を促す回収指示通知を第一携帯端末４０に送信することができる。また、宅配システム１０は、収容部３２に収容されていた荷物が回収済みであることを示す回収済み通知を第二携帯端末５０に送信することができる。 As described above, the home delivery system 10 can transmit a collection instruction notification to the first portable terminal 40 to prompt the collection of the package stored in the home delivery box 30 when the package is not received for a long time. In addition, the home delivery system 10 can transmit to the second mobile terminal 50 a collection completion notification indicating that the package stored in the storage unit 32 has been collected.
　なお、動作例５と動作例６は組み合わされてもよい。例えば、回収指示通知は、第一携帯端末４０及び第二携帯端末５０に並行して送信されてもよい。 Note that Operation Example 5 and Operation Example 6 may be combined. For example, the collection instruction notification may be transmitted to the first mobile terminal 40 and the second mobile terminal 50 in parallel.
　［変形例］
　管理情報において、宅配ボックス３０の使用状態が予約状態とされる期間（以下、予約期間とも記載される）は、例えば、一定期間に制限される。管理情報には、このような予約期間を示す予約期間情報が含まれてもよい。図１２は、予約期間情報を含む管理情報の一例である。第一携帯端末４０を用いて収容部３２の予約を行った配達員は、予約期間の間は、宅配ボックス３０に荷物を入れることができる。 [Modification]
In the management information, the period during which the use state of the home delivery box 30 is in the reserved state (hereinafter, also referred to as a reserved period) is limited to, for example, a fixed period. The management information may include reservation period information indicating such a reservation period. FIG. 12 is an example of management information including reservation period information. A delivery person who has made a reservation for the accommodation unit 32 using the first mobile terminal 40 can put luggage in the delivery box 30 during the reservation period.
　また、このような予約期間は、配達員が属する配送事業者に応じて決定されてもよい。図１３は、このように配送事業者に応じて予約期間を決定するための決定基準情報の一例を示す図である。決定基準情報は、記憶部２３にあらかじめ記憶される。 {Circle around (4)} Such a reservation period may be determined according to the delivery company to which the delivery member belongs. FIG. 13 is a diagram illustrating an example of the determination criterion information for determining the reservation period according to the delivery company. The determination criterion information is stored in the storage unit 23 in advance.
　図１３に示されるように、決定基準情報においては、配送事業者を示す配送事業者ＩＤと、予約期間とが対応付けられている。予約期間は、例えば、宅配システム１０を用いたサービスを提供する事業者と配送事業者との契約によって定められる。 As shown in FIG. 13, in the determination criterion information, the delivery company ID indicating the delivery company is associated with the reservation period. The reservation period is determined, for example, by a contract between a provider that provides a service using the home delivery system 10 and a delivery provider.
　例えば、上記ステップＳ１１の予約依頼操作に配送事業者を選択する操作が含まれれば、ステップＳ１２で送信される使用許可要求に配送事業者ＩＤを含めることができる。配送事業者を選択する操作は、ステップＳ１９の予約確定操作に含まれてもよく、この場合、ステップＳ２０で送信される予約確定要求に配送事業者ＩＤを含めることができる。 For example, if the reservation request operation in step S11 includes an operation of selecting a delivery company, the use permission request transmitted in step S12 can include the delivery company ID. The operation of selecting a delivery company may be included in the reservation confirmation operation in step S19, and in this case, the delivery company ID can be included in the reservation confirmation request transmitted in step S20.
　このように、配送事業者ＩＤが使用許可要求または予約確定要求に含まれれば、サーバ装置２０の情報処理部２２は、記憶部２３に記憶された決定基準情報、及び、配送事業者ＩＤに基づいて管理情報内の予約期間を決定することができる。つまり、情報処理部２２は、配達員が属する配送事業者に基づいて予約期間の長さを決定することができる。 As described above, if the delivery company ID is included in the use permission request or the reservation confirmation request, the information processing unit 22 of the server device 20 uses the determination criterion information stored in the storage unit 23 and the delivery company ID. Thus, the reservation period in the management information can be determined. That is, the information processing section 22 can determine the length of the reservation period based on the delivery company to which the delivery member belongs.
　［効果等］
　以上説明したように、宅配ボックス３０は、荷物が収容される収容部３２と、収容部３２の扉を施錠及び解錠するための錠前装置３３と、扉の開閉を検出する検出部３４と、扉が閉じられたことが検出されたときに、錠前装置３３を制御することにより扉を施錠する制御部３５と、扉が閉じられたことが検出されたときに、収容部３２に荷物が収容されたことを示す着荷情報、及び、収容部３２に収容された荷物が受け取られたことを示す荷受情報のいずれかを携帯端末に送信する無線通信部３６とを備える。ここでの携帯端末は、第一携帯端末４０及び第二携帯端末５０のいずれかである。 [Effects]
As described above, the delivery box 30 includes a storage unit 32 in which luggage is stored, a lock device 33 for locking and unlocking a door of the storage unit 32, a detection unit 34 that detects opening and closing of the door, When it is detected that the door is closed, the control unit 35 locks the door by controlling the lock device 33, and when it is detected that the door is closed, the luggage is stored in the storage unit 32. And a wireless communication unit 36 that transmits to the portable terminal any one of the arrival information indicating that the package has been received and the receipt information indicating that the package stored in the storage unit 32 has been received. The mobile terminal here is one of the first mobile terminal 40 and the second mobile terminal 50.
　このような宅配ボックス３０は、携帯端末によってサーバ装置２０に着荷情報及び荷受情報が送信されることで、サーバ装置２０による宅配ボックス３０の使用状態の管理を実現することができる。 In such a home delivery box 30, the use status of the home delivery box 30 can be managed by the server device 20 by transmitting the arrival information and the receipt information to the server device 20 by the mobile terminal.
　また、例えば、無線通信部３６は、さらに、認証情報を含む解錠要求を携帯端末から受信し、制御部３５は、さらに、受信された解錠要求に含まれる認証情報が正しい認証情報であると判定された場合に、錠前装置３３を制御することにより扉を解錠する。認証情報は、例えば、解錠トークンであるが特に限定されない。 Further, for example, the wireless communication unit 36 further receives an unlock request including the authentication information from the mobile terminal, and the control unit 35 further determines that the authentication information included in the received unlock request is correct authentication information. Is determined, the door is unlocked by controlling the lock control device 33. The authentication information is, for example, an unlock token, but is not particularly limited.
　このような宅配ボックス３０は、認証情報に基づいて扉を解錠するか否かを判定することができる。 宅 Such a home delivery box 30 can determine whether or not to unlock the door based on the authentication information.
　また、例えば、宅配ボックス３０は、さらに、携帯端末のユーザの操作を受け付ける操作受付部３１を備える。操作受付部３１によってユーザの操作が受け付けられることにより、解錠要求を受信するための、無線通信部３６及び携帯端末の間の通信が開始される。ここでのユーザは、配達員及び荷受人のいずれかである。 宅 Further, for example, the delivery box 30 further includes an operation receiving unit 31 that receives an operation of the user of the mobile terminal. When the user's operation is received by the operation receiving unit 31, communication between the wireless communication unit 36 and the portable terminal for receiving the unlock request is started. The user here is either a delivery person or a consignee.
　このような宅配ボックス３０は、操作受付部３１によってユーザの操作が受け付けられるまでの間、無線通信部３６を休止状態とすることができる。無線通信部３６が休止状態とされれば、消費電力を抑制することができる。 宅 In such a home delivery box 30, the wireless communication unit 36 can be in a suspended state until the operation of the user is received by the operation receiving unit 31. If the wireless communication unit 36 is set to the sleep state, power consumption can be suppressed.
　また、例えば、宅配ボックス３０は、さらに、電池収容部３８を備える。錠前装置３３は、電池収容部３８に収容される電池を電源として動作する。 宅 Further, for example, the delivery box 30 further includes a battery storage unit 38. The lock control device 33 operates using a battery housed in the battery housing section 38 as a power supply.
　このような宅配ボックス３０は、電池を電源として錠前装置３３を動作させることができる。したがって、宅配ボックス３０を設置する際の電気工事が不要となる。 宅 Such a home delivery box 30 can operate the lock control device 33 using a battery as a power supply. Therefore, electrical work when installing the delivery box 30 is not required.
　また、例えば、宅配システム１０は、宅配ボックス３０が使用可能であるか否かを示す管理情報が記憶される記憶部２３と、宅配ボックス３０の使用許可要求を第一携帯端末４０から受信する受信部２４と、管理情報に基づいて宅配ボックス３０が使用可能であると判定された場合に、宅配ボックス３０の扉を解錠するための第一認証情報を第一携帯端末４０に送信する送信部２５と、第一認証情報が送信された後、宅配ボックス３０に荷物が収容されたことを示す着荷情報を受信部２４が第一携帯端末４０から受信した場合に管理情報を更新する情報処理部２２とを備える。 Further, for example, the home delivery system 10 includes a storage unit 23 in which management information indicating whether or not the home delivery box 30 is usable is stored, and a reception that receives a use permission request for the home delivery box 30 from the first mobile terminal 40. A transmitting unit that transmits first authentication information for unlocking the door of the delivery box 30 to the first mobile terminal 40 when the delivery box 30 is determined to be usable based on the management information; 25 and an information processing unit that updates the management information when the receiving unit 24 receives, from the first mobile terminal 40, the arrival information indicating that the package is stored in the delivery box 30 after the first authentication information is transmitted. 22.
　このような宅配システム１０は、第一携帯端末４０から受信される着荷情報に基づいて宅配ボックス３０が使用可能であるか否かを示す管理情報を更新することができる。つまり、宅配ボックス３０の使用状態を管理することができる。 宅 Such a home delivery system 10 can update management information indicating whether or not the home delivery box 30 can be used based on the arrival information received from the first mobile terminal 40. That is, the use state of the home delivery box 30 can be managed.
　また、例えば、送信部２５は、着荷情報を受信部２４が第一携帯端末４０から受信した場合に、宅配ボックス３０の扉を解錠するための第二認証情報を第一携帯端末４０と異なる第二携帯端末５０に送信する。情報処理部２２は、第一認証情報が送信された後、宅配ボックス３０の荷物が受け取られたことを示す荷受情報を受信部２４が第二携帯端末５０から受信した場合に管理情報を更新する。 Further, for example, when the receiving unit 24 receives the arrival information from the first mobile terminal 40, the transmission unit 25 differs from the first mobile terminal 40 in the second authentication information for unlocking the door of the home delivery box 30. The data is transmitted to the second mobile terminal 50. After the first authentication information is transmitted, the information processing unit 22 updates the management information when the receiving unit 24 receives, from the second mobile terminal 50, the receipt information indicating that the package in the delivery box 30 has been received. .
　このような宅配システム１０は、第二携帯端末５０から受信される荷受情報に基づいて宅配ボックス３０が使用可能であるか否かを示す管理情報を更新することができる。つまり、宅配システム１０は、宅配ボックス３０の使用状態を管理することができる。 宅 Such a home delivery system 10 can update management information indicating whether or not the home delivery box 30 is usable based on the receipt information received from the second mobile terminal 50. That is, the home delivery system 10 can manage the use state of the home delivery box 30.
　また、例えば、送信部２５は、着荷情報が受信された後であって、かつ、宅配ボックス３０の荷物が受け取られたことを示す荷受情報が受信される前に、受信部２４が第二携帯端末５０から重複入庫を許可することを示す許可情報を受信した場合に、宅配ボックス３０の扉を解錠するための第三認証情報を第一携帯端末４０に送信する。 In addition, for example, the transmission unit 25 transmits the second mobile phone after the arrival information is received and before the reception information indicating that the package in the home delivery box 30 has been received is received. When receiving permission information indicating permission of duplicate warehousing from the terminal 50, the third authentication information for unlocking the door of the delivery box 30 is transmitted to the first mobile terminal 40.
　このような宅配システム１０によれば、第一携帯端末４０のユーザである配達員は、荷第二携帯端末５０のユーザである荷受人の許可を得て重複入庫を行うことができる。 According to such a home delivery system 10, a delivery person who is a user of the first portable terminal 40 can perform duplicate storage with the permission of a consignee who is a user of the second portable terminal 50.
　また、例えば、送信部２５は、着荷情報が受信された後、所定時間が経過しても宅配ボックス３０の荷物が受け取られたことを示す荷受情報が受信部２４によって受信されない場合に、宅配ボックス３０に収容された荷物の回収を促す回収指示通知を第二携帯端末５０に送信する。 Further, for example, when the receiving unit 24 does not receive the receipt information indicating that the package in the home delivery box 30 has been received within a predetermined time after the arrival information is received, A collection instruction notification urging the collection of the luggage stored in 30 is transmitted to the second mobile terminal 50.
　このような宅配システム１０は、荷物が長期間受け取られない場合に、宅配ボックス３０に収容された荷物の回収を促す回収指示通知を第二携帯端末５０に送信することができる。 宅 Such a home delivery system 10 can transmit to the second portable terminal 50 a collection instruction notification that prompts the collection of the packages stored in the home delivery box 30 when the packages are not received for a long time.
　また、例えば、送信部２５は、着荷情報が受信された後、所定時間が経過しても宅配ボックス３０の荷物が受け取られたことを示す荷受情報が受信部２４によって受信されない場合に、宅配ボックス３０の扉を解錠するための第四認証情報、及び、宅配ボックス３０に収容された荷物の回収を促す回収指示通知を第一携帯端末４０に送信する。 Further, for example, when the receiving unit 24 does not receive the receipt information indicating that the package in the delivery box 30 has been received within a predetermined time after the reception information is received, The fourth authentication information for unlocking the door 30 and the collection instruction notification for urging the collection of the package stored in the delivery box 30 are transmitted to the first mobile terminal 40.
　このような宅配システム１０は、荷物が長期間受け取られない場合に、宅配ボックス３０に収容された荷物の回収を促す回収指示通知を第一携帯端末４０に送信することができる。 宅 Such a home delivery system 10 can transmit a collection instruction notification to the first portable terminal 40 to prompt the collection of the packages stored in the home delivery box 30 when the packages are not received for a long time.
　また、例えば、管理情報には、第一携帯端末４０のユーザが荷物を入れることが可能な予約期間を示す予約期間情報が含まれる。情報処理部２２は、ユーザが属する配送事業者に基づいて予約期間の長さを決定する。 Further, for example, the management information includes reservation period information indicating a reservation period in which the user of the first mobile terminal 40 can put luggage. The information processing section 22 determines the length of the reservation period based on the delivery company to which the user belongs.
　このような宅配システム１０は、配送事業者ごとに予約時間の長さを異ならせることができる。 宅 In such a home delivery system 10, the length of the reservation time can be varied for each delivery company.
　また、第一携帯端末４０及び第二携帯端末５０のいずれかに相当する携帯端末は、サーバ装置２０から送信される、宅配ボックス３０の扉を解錠するための認証情報を受信する第一通信部と、受信された認証情報を宅配ボックス３０に送信する第二通信部と、宅配ボックス３０に荷物が収容されたことを示す着荷情報、及び、宅配ボックス３０の荷物が受け取られたことを示す荷受情報のいずれかを第二通信部が宅配ボックス３０から受信した場合に、受信された情報に対応する情報を第一通信部にサーバ装置２０へ送信させる端末制御部とを備える。 In addition, the mobile terminal corresponding to one of the first mobile terminal 40 and the second mobile terminal 50 receives the authentication information for unlocking the door of the home delivery box 30 transmitted from the server device 20. And a second communication unit for transmitting the received authentication information to the delivery box 30; arrival information indicating that the package is stored in the delivery box 30; and indicating that the package in the delivery box 30 has been received. A terminal control unit that, when the second communication unit receives any of the receipt information from the delivery box 30, causes the first communication unit to transmit information corresponding to the received information to the server device 20.
　このような携帯端末は、宅配ボックス３０から受信した着荷情報及び荷受情報をサーバ装置２０に中継することができる。 Such a portable terminal can relay the arrival information and the receipt information received from the delivery box 30 to the server device 20.
　また、宅配ボックス３０が備えるコンピュータなどによって実行される通信方法は、宅配ボックス３０の収容部３２の扉の開閉を検出し、扉が閉じられたことが検出されたときに、扉を施錠し、かつ、収容部３２に荷物が収容されたことを示す着荷情報、及び、収容部３２に収容された荷物が受け取られたことを示す荷受情報のいずれかを携帯端末に送信する。また、本発明は、このような通信方法をコンピュータに実行させるためのプログラムとして実現されてもよい。 The communication method executed by a computer or the like included in the delivery box 30 detects opening and closing of a door of the storage unit 32 of the delivery box 30 and locks the door when it is detected that the door is closed. In addition, one of the arrival information indicating that the package is stored in the storage unit 32 and the receipt information indicating that the package stored in the storage unit 32 has been received is transmitted to the portable terminal. Further, the present invention may be realized as a program for causing a computer to execute such a communication method.
　このような通信方法及びプログラムは、携帯端末によってサーバ装置２０に着荷情報及び荷受情報が送信されることで、サーバ装置２０による宅配ボックス３０の使用状態の管理を実現することができる。 With such a communication method and a program, the use status of the delivery box 30 by the server device 20 can be realized by transmitting the arrival information and the receipt information to the server device 20 by the mobile terminal.
　また、宅配システム１０などのコンピュータによって実行される情報処理方法は、宅配ボックス３０の使用許可要求を第一携帯端末４０から受信し、宅配ボックス３０が使用可能であるか否かを示す管理情報に基づいて宅配ボックス３０が使用可能であると判定された場合に、宅配ボックス３０の扉を解錠するための第一認証情報を第一携帯端末４０に送信し、第一認証情報が送信された後、宅配ボックス３０に荷物が収容されたことを示す着荷情報が第一携帯端末４０から受信された場合に管理情報を更新する。また、本発明は、このような情報処理方法をコンピュータに実行させるためのプログラムとして実現されてもよい。 Further, the information processing method executed by the computer such as the home delivery system 10 includes receiving a use permission request for the home delivery box 30 from the first mobile terminal 40 and adding management information indicating whether or not the home delivery box 30 is usable. When it is determined that the delivery box 30 is usable based on the first authentication information, the first authentication information for unlocking the door of the delivery box 30 is transmitted to the first mobile terminal 40, and the first authentication information is transmitted. Thereafter, when the arrival information indicating that the package is stored in the delivery box 30 is received from the first mobile terminal 40, the management information is updated. Further, the present invention may be realized as a program for causing a computer to execute such an information processing method.
　このような情報処理方法及びプログラムは、第一携帯端末４０から受信される着荷情報に基づいて宅配ボックス３０が使用可能であるか否かを示す管理情報を更新することができる。つまり、宅配ボックス３０の使用状態を管理することができる。 The information processing method and the program can update the management information indicating whether the home delivery box 30 can be used based on the arrival information received from the first mobile terminal 40. That is, the use state of the home delivery box 30 can be managed.
　また、第一携帯端末４０または第二携帯端末５０のいずれかに相当する携帯端末などのコンピュータによって実行される通信方法は、サーバ装置２０から送信される、宅配ボックス３０の扉を解錠するための認証情報を受信し、受信された認証情報を宅配ボックス３０に送信し、宅配ボックス３０に荷物が収容されたことを示す着荷情報、及び、宅配ボックス３０の荷物が受け取られたことを示す荷受情報のいずれかが宅配ボックス３０から受信された場合に、受信された情報に対応する情報をサーバ装置２０へ送信する。また、本発明は、このような通信方法をコンピュータに実行させるためのプログラム（例えば、携帯端末にインストールされるアプリケーションプログラム）として実現されてもよい。 Further, a communication method executed by a computer such as a portable terminal corresponding to either the first portable terminal 40 or the second portable terminal 50 is for unlocking the door of the delivery box 30 transmitted from the server device 20. Receiving the authentication information, and transmitting the received authentication information to the delivery box 30, receiving information indicating that the package is stored in the delivery box 30, and receiving the information indicating that the package in the delivery box 30 has been received. When any of the information is received from the delivery box 30, the information corresponding to the received information is transmitted to the server device 20. Further, the present invention may be realized as a program for causing a computer to execute such a communication method (for example, an application program installed in a mobile terminal).
　このような通信方法及びプログラムは、サーバ装置２０に着荷情報及び荷受情報に対応する情報を送信することでサーバ装置２０による宅配ボックス３０の使用状態の管理を実現することができる。 The communication method and the program can realize the management of the use state of the delivery box 30 by the server device 20 by transmitting the information corresponding to the arrival information and the receipt information to the server device 20.
　（その他の実施の形態）
　以上、実施の形態について説明したが、本発明は、上記実施の形態に限定されるものではない。 (Other embodiments)
The embodiments have been described above, but the present invention is not limited to the above embodiments.
　例えば、上記実施の形態においては、解錠トークンを用いた認証処理に代えて既存の他の技術を用いた認証処理が用いられてもよい。例えば、ワンタイムパスワードなどを用いた認証処理が行われてもよい。また、ユーザによってパスワードが入力されるような方式の認証処理が行われてもよい。 For example, in the above embodiment, an authentication process using another existing technology may be used instead of the authentication process using the unlock token. For example, an authentication process using a one-time password or the like may be performed. Further, an authentication process of a method in which a password is input by a user may be performed.
　また、上記実施の形態において、携帯端末及び宅配ボックスの間の通信シーケンスに他の通信シーケンスが用いられてもよい。例えば、上記実施の形態では、宅配ボックスからビーコン信号が送信されたが、宅配ボックスに代えて携帯端末からビーコン信号が送信されてもよい。 In the above embodiment, another communication sequence may be used for the communication sequence between the mobile terminal and the delivery box. For example, in the above embodiment, the beacon signal is transmitted from the delivery box, but a beacon signal may be transmitted from the portable terminal instead of the delivery box.
　例えば、上記実施の形態において、特定の処理部が実行する処理を別の処理部が実行してもよい。例えば、サーバ装置によって行われる情報処理の一部が、携帯端末または宅配ボックスによって行われてもよい。 For example, in the above embodiment, the processing executed by a specific processing unit may be executed by another processing unit. For example, a part of the information processing performed by the server device may be performed by the mobile terminal or the home delivery box.
　また、上記実施の形態における装置間の通信方法については特に限定されるものではない。上記実施の形態において２つの装置が通信を行う場合、２つの装置間には図示されない中継装置が介在してもよい。 通信 Further, the communication method between the devices in the above embodiment is not particularly limited. When two devices communicate in the above embodiment, a relay device (not shown) may be interposed between the two devices.
　また、上記実施の形態のシーケンス図等で説明された処理の順序は、一例である。複数の処理の順序は変更されてもよいし、複数の処理は並行して実行されてもよい。 The order of the processes described in the sequence diagrams and the like in the above embodiment is an example. The order of the plurality of processes may be changed, and the plurality of processes may be executed in parallel.
　また、上記実施の形態において、各構成要素は、各構成要素に適したソフトウェアプログラムを実行することによって実現されてもよい。各構成要素は、ＣＰＵまたはプロセッサなどのプログラム実行部が、ハードディスクまたは半導体メモリなどの記録媒体に記録されたソフトウェアプログラムを読み出して実行することによって実現されてもよい。 In addition, in the above embodiment, each component may be realized by executing a software program suitable for each component. Each component may be realized by a program execution unit such as a CPU or a processor reading and executing a software program recorded on a recording medium such as a hard disk or a semiconductor memory.
　また、各構成要素は、ハードウェアによって実現されてもよい。例えば、各構成要素は、回路（または集積回路）でもよい。これらの回路は、全体として１つの回路を構成してもよいし、それぞれ別々の回路でもよい。また、これらの回路は、それぞれ、汎用的な回路でもよいし、専用の回路でもよい。 各 Also, each component may be realized by hardware. For example, each component may be a circuit (or an integrated circuit). These circuits may constitute one circuit as a whole, or may be separate circuits. Each of these circuits may be a general-purpose circuit or a dedicated circuit.
　また、本発明の全般的または具体的な態様は、システム、装置、方法、集積回路、コンピュータプログラムまたはコンピュータ読み取り可能なＣＤ－ＲＯＭなどの記録媒体で実現されてもよい。また、システム、装置、方法、集積回路、コンピュータプログラム及び記録媒体の任意な組み合わせで実現されてもよい。例えば、本発明は、上記実施の形態で説明されたプログラムが記録されたコンピュータ読み取り可能な非一時的な記録媒体として実現されてもよい。 The general or specific aspects of the present invention may be realized by a recording medium such as a system, an apparatus, a method, an integrated circuit, a computer program, or a computer-readable CD-ROM. Further, the present invention may be realized by any combination of a system, an apparatus, a method, an integrated circuit, a computer program, and a recording medium. For example, the present invention may be realized as a non-transitory computer-readable recording medium on which the program described in the above embodiment is recorded.
　また、上記実施の形態において、宅配システムは、複数の装置によって実現されたが、単一の装置として実現されてもよい。例えば、宅配システムは、サーバ装置に相当する単一の装置として実現されてもよい。宅配システムが複数の装置によって実現される場合、宅配システムが備える構成要素は、複数の装置にどのように振り分けられてもよい。 In the above embodiment, the home delivery system is realized by a plurality of devices, but may be realized as a single device. For example, the home delivery system may be realized as a single device corresponding to a server device. When the home delivery system is realized by a plurality of devices, the components included in the home delivery system may be distributed to the plurality of devices in any manner.
　その他、各実施の形態に対して当業者が思いつく各種変形を施して得られる形態、または、本発明の趣旨を逸脱しない範囲で各実施の形態における構成要素及び機能を任意に組み合わせることで実現される形態も本発明に含まれる。 In addition, a form obtained by applying various modifications conceivable by those skilled in the art to each embodiment, or realized by arbitrarily combining components and functions in each embodiment without departing from the spirit of the present invention. Embodiments are also included in the present invention.
　１０　宅配システム
　２０　サーバ装置
　２１　サーバ通信部
　２２　情報処理部
　２３　記憶部
　２４　受信部
　２５　送信部
　３０　宅配ボックス
　３１　操作受付部
　３２　収容部
　３３　錠前装置
　３４　検出部
　３５　制御部
　３６　無線通信部
　３８　電池収容部
　４０　第一携帯端末
　４２　端末制御部
　４３　第一通信部
　４４　第二通信部
　５０　第二携帯端末
　５２　端末制御部
　５３　第一通信部
　５４　第二通信部 Reference Signs List 10 home delivery system 20 server device 21 server communication unit 22 information processing unit 23 storage unit 24 reception unit 25 transmission unit 30 home delivery box 31 operation reception unit 32 storage unit 33 lock control device 34 detection unit 35 control unit 36 wireless communication unit 38 battery storage unit 40 first mobile terminal 42 terminal control unit 43 first communication unit 44 second communication unit 50 second mobile terminal 52 terminal control unit 53 first communication unit 54 second communication unit

Claims (17)

  1. 　荷物が収容される収容部と、
    　前記収容部の扉を施錠及び解錠するための錠前装置と、
    　前記扉の開閉を検出する検出部と、
    　前記扉が閉じられたことが検出されたときに、前記錠前装置を制御することにより前記扉を施錠する制御部と、
    　前記扉が閉じられたことが検出されたときに、前記収容部に荷物が収容されたことを示す着荷情報、及び、前記収容部に収容された荷物が受け取られたことを示す荷受情報のいずれかを携帯端末に送信する無線通信部とを備える
    　宅配ボックス。     A storage unit for storing luggage,
    A lock device for locking and unlocking the door of the storage unit,
    A detection unit that detects opening and closing of the door,
    A control unit that locks the door by controlling the lock device when it is detected that the door is closed,
    When it is detected that the door is closed, any of arrival information indicating that the luggage is stored in the storage unit, and reception information indicating that the luggage stored in the storage unit has been received. And a wireless communication unit for transmitting the information to the portable terminal.
  2. 　前記無線通信部は、さらに、認証情報を含む解錠要求を前記携帯端末から受信し、
    　前記制御部は、さらに、受信された前記解錠要求に含まれる前記認証情報が正しい認証情報であると判定された場合に、前記錠前装置を制御することにより前記扉を解錠する
    　請求項１に記載の宅配ボックス。     The wireless communication unit further receives an unlock request including authentication information from the mobile terminal,
    The control unit further controls the lock device to unlock the door when it is determined that the authentication information included in the received unlock request is correct authentication information. Delivery box described in.
  3. 　さらに、前記携帯端末のユーザの操作を受け付ける操作受付部を備え、
    　前記操作受付部によって前記ユーザの操作が受け付けられることにより、前記解錠要求を受信するための、前記無線通信部及び前記携帯端末の間の通信が開始される
    　請求項２に記載の宅配ボックス。     Furthermore, an operation receiving unit that receives an operation of the user of the mobile terminal is provided,
    The home delivery box according to claim 2, wherein, when the operation of the user is received by the operation receiving unit, communication between the wireless communication unit and the mobile terminal for receiving the unlock request is started.
  4. 　さらに、電池収容部を備え、
    　前記錠前装置は、前記電池収容部に収容される電池を電源として動作する
    　請求項１～３のいずれか１項に記載の宅配ボックス。     Furthermore, it has a battery housing,
    The delivery box according to any one of claims 1 to 3, wherein the lock device operates using a battery housed in the battery housing unit as a power supply.
  5. 　宅配ボックスが使用可能であるか否かを示す管理情報が記憶される記憶部と、
    　前記宅配ボックスの使用許可要求を第一携帯端末から受信する受信部と、
    　前記管理情報に基づいて前記宅配ボックスが使用可能であると判定された場合に、前記宅配ボックスの扉を解錠するための第一認証情報を前記第一携帯端末に送信する送信部と、
    　前記第一認証情報が送信された後、前記宅配ボックスに荷物が収容されたことを示す着荷情報を前記受信部が前記第一携帯端末から受信した場合に前記管理情報を更新する情報処理部とを備える
    　宅配システム。     A storage unit in which management information indicating whether the home delivery box is available or not is stored;
    A receiving unit that receives the use permission request for the home delivery box from the first mobile terminal,
    When it is determined that the home delivery box is available based on the management information, a transmission unit that transmits first authentication information for unlocking the door of the home delivery box to the first mobile terminal,
    After the first authentication information is transmitted, an information processing unit that updates the management information when the receiving unit receives the arrival information indicating that the package is stored in the home delivery box from the first mobile terminal. Home delivery system with
  6. 　前記送信部は、前記着荷情報を前記受信部が前記第一携帯端末から受信した場合に、前記宅配ボックスの扉を解錠するための第二認証情報を前記第一携帯端末と異なる第二携帯端末に送信し、
    　前記情報処理部は、前記第一認証情報が送信された後、前記宅配ボックスの荷物が受け取られたことを示す荷受情報を前記受信部が前記第二携帯端末から受信した場合に前記管理情報を更新する
    　請求項５に記載の宅配システム。     When the receiving unit receives the arrival information from the first mobile terminal, the transmitting unit transmits second authentication information for unlocking the door of the delivery box to a second mobile phone different from the first mobile terminal. Send to terminal,
    The information processing unit, after the first authentication information is transmitted, when the receiving unit receives from the second mobile terminal the receipt information indicating that the package in the delivery box has been received, the management information The home delivery system according to claim 5, which is updated.
  7. 　前記送信部は、前記着荷情報が受信された後であって、かつ、前記宅配ボックスの荷物が受け取られたことを示す荷受情報が受信される前に、前記受信部が前記第二携帯端末から重複入庫を許可することを示す許可情報を受信した場合に、前記宅配ボックスの扉を解錠するための第三認証情報を前記第一携帯端末に送信する
    　請求項６に記載の宅配システム。     The transmitting unit, after the reception information is received, and before receiving the receipt information indicating that the package of the delivery box has been received, the receiving unit from the second mobile terminal 7. The home delivery system according to claim 6, wherein when receiving permission information indicating permission of duplicate storage, third authentication information for unlocking the door of the home delivery box is transmitted to the first mobile terminal. 8.
  8. 　前記送信部は、前記着荷情報を受信した後、所定時間が経過しても前記宅配ボックスの荷物が受け取られたことを示す荷受情報が前記受信部によって受信されない場合に、前記宅配ボックスに収容された荷物の回収を促す回収指示通知を前記第二携帯端末に送信する
    　請求項６または７に記載の宅配システム。     The transmission unit is received in the home delivery box when the reception unit does not receive the reception information indicating that the package in the home delivery box has been received even after a predetermined time has elapsed after receiving the arrival information. The home delivery system according to claim 6 or 7, wherein a collection instruction notification for prompting collection of the luggage is transmitted to the second mobile terminal.
  9. 　前記送信部は、前記着荷情報が受信された後、所定時間が経過しても前記宅配ボックスの荷物が受け取られたことを示す荷受情報が前記受信部によって受信されない場合に、前記宅配ボックスの扉を解錠するための第四認証情報、及び、前記宅配ボックスに収容された荷物の回収を促す回収指示通知を前記第一携帯端末に送信する
    　請求項５～８のいずれか１項に記載の宅配システム。     The transmission unit, when the reception unit does not receive the receipt information indicating that the package of the delivery box has been received even after a predetermined time has elapsed after the reception information is received, the door of the delivery box. The fourth authentication information according to any one of claims 5 to 8, wherein fourth authentication information for unlocking and a collection instruction notification for urging collection of the package stored in the home delivery box are transmitted to the first mobile terminal. Home delivery system.
  10. 　前記管理情報には、前記第一携帯端末のユーザが荷物を入れることが可能な予約期間を示す予約期間情報が含まれ、
    　前記情報処理部は、前記ユーザが属する配送事業者に基づいて前記予約期間の長さを決定する
    　請求項５～９のいずれか１項に記載の宅配システム。     The management information includes reservation period information indicating a reservation period in which the user of the first mobile terminal can put luggage,
    The home delivery system according to any one of claims 5 to 9, wherein the information processing unit determines the length of the reservation period based on a delivery company to which the user belongs.
  11. 　サーバ装置から送信される、宅配ボックスの扉を解錠するための認証情報を受信する第一通信部と、
    　受信された前記認証情報を前記宅配ボックスに送信する第二通信部と、
    　前記宅配ボックスに荷物が収容されたことを示す着荷情報、及び、前記宅配ボックスの荷物が受け取られたことを示す荷受情報のいずれかを前記第二通信部が前記宅配ボックスから受信した場合に、受信された情報に対応する情報を前記第一通信部に前記サーバ装置へ送信させる端末制御部とを備える
    　携帯端末。     A first communication unit that receives authentication information transmitted from the server device for unlocking the door of the delivery box,
    A second communication unit that transmits the received authentication information to the home delivery box,
    When the second communication unit receives, from the delivery box, one of the arrival information indicating that the package is stored in the delivery box and the receipt information indicating that the package in the delivery box has been received, A mobile terminal comprising: a terminal control unit configured to cause the first communication unit to transmit information corresponding to the received information to the server device.
  12. 　宅配ボックスの収容部の扉の開閉を検出し、
    　前記扉が閉じられたことが検出されたときに、前記扉を施錠し、かつ、前記収容部に荷物が収容されたことを示す着荷情報、及び、前記収容部に収容された荷物が受け取られたことを示す荷受情報のいずれかを携帯端末に送信する
    　通信方法。     Detects the opening and closing of the door of the storage box of the delivery box,
    When it is detected that the door is closed, the door is locked, and arrival information indicating that the luggage is stored in the storage unit, and the luggage stored in the storage unit are received. A communication method for transmitting one of the consignment information indicating the fact to the mobile terminal.
  13. 　請求項１２に記載の通信方法をコンピュータに実行させるためのプログラム。 A program for causing a computer to execute the communication method according to claim 12.
  14. 　宅配ボックスの使用許可要求を第一携帯端末から受信し、
    　前記宅配ボックスが使用可能であるか否かを示す管理情報に基づいて前記宅配ボックスが使用可能であると判定された場合に、前記宅配ボックスの扉を解錠するための第一認証情報を前記第一携帯端末に送信し、
    　前記第一認証情報が送信された後、前記宅配ボックスに荷物が収容されたことを示す着荷情報が前記第一携帯端末から受信された場合に前記管理情報を更新する
    　情報処理方法。     Receiving the use permission request of the delivery box from the first mobile terminal,
    When it is determined that the delivery box is available based on the management information indicating whether the delivery box is available, the first authentication information for unlocking the door of the delivery box is Send to the first mobile terminal,
    After the first authentication information is transmitted, the management information is updated when arrival information indicating that a package is stored in the delivery box is received from the first mobile terminal.
  15. 　請求項１４に記載の情報処理方法をコンピュータに実行させるためのプログラム。 A program for causing a computer to execute the information processing method according to claim 14.
  16. 　サーバ装置から送信される、宅配ボックスの扉を解錠するための認証情報を受信し、
    　受信された前記認証情報を前記宅配ボックスに送信し、
    　前記宅配ボックスに荷物が収容されたことを示す着荷情報、及び、前記宅配ボックスの荷物が受け取られたことを示す荷受情報のいずれかが前記宅配ボックスから受信された場合に、受信された情報に対応する情報を前記サーバ装置へ送信する
    　通信方法。     Receiving the authentication information transmitted from the server device for unlocking the door of the delivery box,
    Transmitting the received authentication information to the home delivery box,
    In the case where any of the arrival information indicating that the package is stored in the delivery box and the receipt information indicating that the package in the delivery box has been received from the delivery box, the received information indicates A communication method for transmitting corresponding information to the server device.
  17. 　請求項１６に記載の通信方法をコンピュータに実行させるためのプログラム。 A program for causing a computer to execute the communication method according to claim 16.
PCT/JP2019/033503 2018-09-27 2019-08-27 Home delivery box, home delivery system, portable terminal, communication method, and information processing method WO2020066425A1 (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
JP2020548213A JP7145532B2 (en) 2018-09-27 2019-08-27 Mobile terminal and communication method
SG11202102948SA SG11202102948SA (en) 2018-09-27 2019-08-27 Home delivery box, home delivery system, portable terminal, communication method, and information processing method

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
JP2018182199 2018-09-27
JP2018-182199 2018-09-27

Publications (1)

Publication Number Publication Date
WO2020066425A1 true WO2020066425A1 (en) 2020-04-02

Family

ID=69951337

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/JP2019/033503 WO2020066425A1 (en) 2018-09-27 2019-08-27 Home delivery box, home delivery system, portable terminal, communication method, and information processing method

Country Status (3)

Country Link
JP (1) JP7145532B2 (en)
SG (1) SG11202102948SA (en)
WO (1) WO2020066425A1 (en)

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPWO2021246375A1 (en) * 2020-06-01 2021-12-09
JP7407467B1 (en) 2022-06-21 2024-01-04 株式会社PacPort Server equipment and door unlocking system
JP7490244B2 (en) 2021-10-06 2024-05-27 ヒロテック株式会社 Delivery box

Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH11146829A (en) * 1997-11-19 1999-06-02 Tokyo Seimitsu Co Ltd Delivery box commonly used for announcement
JP2006117345A (en) * 2004-10-19 2006-05-11 Oki Electric Ind Co Ltd Home delivery locker management system
JP2015045141A (en) * 2013-08-27 2015-03-12 株式会社オートネットワーク技術研究所 Unlocking system
JP2015092959A (en) * 2013-11-11 2015-05-18 日本宅配システム株式會社 Article receiving system
JP2016172622A (en) * 2015-03-17 2016-09-29 株式会社フルタイムシステム Storage device and home delivery system

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH11146829A (en) * 1997-11-19 1999-06-02 Tokyo Seimitsu Co Ltd Delivery box commonly used for announcement
JP2006117345A (en) * 2004-10-19 2006-05-11 Oki Electric Ind Co Ltd Home delivery locker management system
JP2015045141A (en) * 2013-08-27 2015-03-12 株式会社オートネットワーク技術研究所 Unlocking system
JP2015092959A (en) * 2013-11-11 2015-05-18 日本宅配システム株式會社 Article receiving system
JP2016172622A (en) * 2015-03-17 2016-09-29 株式会社フルタイムシステム Storage device and home delivery system

Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPWO2021246375A1 (en) * 2020-06-01 2021-12-09
WO2021246375A1 (en) * 2020-06-01 2021-12-09 株式会社Spacer Information processing device
JP7166040B2 (en) 2020-06-01 2022-11-07 株式会社Spacer Information processing equipment
JP7490244B2 (en) 2021-10-06 2024-05-27 ヒロテック株式会社 Delivery box
JP7407467B1 (en) 2022-06-21 2024-01-04 株式会社PacPort Server equipment and door unlocking system

Also Published As

Publication number Publication date
SG11202102948SA (en) 2021-04-29
JPWO2020066425A1 (en) 2021-09-09
JP7145532B2 (en) 2022-10-03

Similar Documents

Publication Publication Date Title
US10643415B2 (en) Package management system with accelerated delivery
WO2020066425A1 (en) Home delivery box, home delivery system, portable terminal, communication method, and information processing method
US20160019495A1 (en) System and method for context-sensitive delivery notification
JP6523721B2 (en) Storage device and delivery system
EP3859689A1 (en) Providing access to a lock for a service provider
WO2020170684A1 (en) Home-delivery management method and home-delivery system
US20200258035A1 (en) Locker management system
JP6603432B1 (en) Auto-locking door unlocking system, auto-locking door unlocking method, and auto-locking door unlocking program
US20200184752A1 (en) Providing access to a lock by service consumer device
KR20120086614A (en) Auto locker and control method of the same
JP2017107402A (en) Locker system
US9082099B1 (en) System and method for context-sensitive delivery notification
JP2013138797A (en) Article receiving apparatus, communication terminal controlling program, and communication terminal
WO2020170686A1 (en) Delivery box and information processing method
US20220044506A1 (en) System and method for accessing secure storage lockers
JP5785013B2 (en) Lock system
JP2005139824A (en) Locker system using mobile communication terminal and its locker door unlocking method
JP2021103507A (en) Server, system, control method of server, and program
JP2020049141A (en) Delivery box, delivery system, communication method, and information processing method
KR20180109781A (en) A digital doorlock which performs WiFi Access Point
JP2023102170A (en) Notification system and notification method
KR102344137B1 (en) System and method for user authentication
US20220172535A1 (en) A computer implemented method for allowing third-party access to a premise
JP7498578B2 (en) Delivery Management System
JP2019201291A (en) Management system, management server, control method of the same, control program, and recording medium

Legal Events

Date Code Title Description
121 Ep: the epo has been informed by wipo that ep was designated in this application

Ref document number: 19867752

Country of ref document: EP

Kind code of ref document: A1

ENP Entry into the national phase

Ref document number: 2020548213

Country of ref document: JP

Kind code of ref document: A

NENP Non-entry into the national phase

Ref country code: DE

122 Ep: pct application non-entry in european phase

Ref document number: 19867752

Country of ref document: EP

Kind code of ref document: A1