WO2020007141A1 - 线下商品信息查询方法、装置、设备及*** - Google Patents

线下商品信息查询方法、装置、设备及*** Download PDF

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Publication number
WO2020007141A1
WO2020007141A1 PCT/CN2019/089191 CN2019089191W WO2020007141A1 WO 2020007141 A1 WO2020007141 A1 WO 2020007141A1 CN 2019089191 W CN2019089191 W CN 2019089191W WO 2020007141 A1 WO2020007141 A1 WO 2020007141A1
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Prior art keywords
product
information
offline
evaluation
identification
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PCT/CN2019/089191
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English (en)
French (fr)
Inventor
王磊
吴军
陈力
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阿里巴巴集团控股有限公司
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Publication of WO2020007141A1 publication Critical patent/WO2020007141A1/zh

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0623—Item investigation
    • G06Q30/0625—Directed, with specific intent or strategy
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0282—Rating or review of business operators or products

Definitions

  • This specification relates to the field of data processing, and in particular, to a method, a device, a device, and a system for querying offline commodity information.
  • this specification provides offline commodity information query methods, devices, equipment and systems.
  • an offline product information query system includes: an information interaction end, an information identification end, and a server end;
  • the information identification terminal identifies offline products within the collection range, obtains the product identification of the offline products, and sends the product identification to the server through the information interactive terminal;
  • the server queries related information of the offline product corresponding to the product identifier, the related information includes at least evaluation information obtained based on the historical evaluation record of the offline product, and feeds the related information to the information interaction terminal;
  • the information interactive terminal prompts the received related information.
  • the information interactive terminal uploads an evaluation record including at least offline product evaluation content to the server, and the evaluation content includes one or more of text content, voice content, and video content.
  • the information identification terminal includes: a radio frequency identification device, an electronic label is provided on the offline product, and the electronic label at least writes a product identifier of the offline product;
  • the information identification end includes a graphic code scanning end, and the offline product is provided with a graphic code that uniquely identifies the product.
  • a method for querying offline product information includes:
  • the related information at least including evaluation information obtained based on a historical evaluation record of the offline product
  • the identification includes one or more of radio frequency identification, graphic code scanning, and image identification.
  • the querying the related information of the offline product corresponding to the product identifier includes: sending a query request carrying the product identifier to the server, and receiving the related information fed back by the server based on the query request;
  • the method further includes uploading an evaluation record including at least evaluation content of offline products to a server, the evaluation content including one or more of text content, voice content, and video content.
  • the historical evaluation record includes at least the evaluation content of the evaluator, and the historical evaluation record further includes attribute information of the evaluator and / or status information of whether the offline product is purchased.
  • the attribute information of the evaluator is obtained based on image analysis of the photographed evaluator image, and the attribute information includes one or more non-private attribute information of gender, age range, and height.
  • the evaluation information includes a recommendation level and / or an evaluation score obtained by analyzing historical evaluation records of offline products.
  • an offline product information query device includes:
  • An identification acquisition module configured to: obtain an identification of an offline product; the identification of the product is obtained based on the identification of an offline product within a collectable range;
  • An information query module configured to: query related information of an offline product corresponding to the product identifier, where the related information includes at least evaluation information obtained based on a historical evaluation record of the offline product;
  • An information prompting module is configured to prompt the related information.
  • the identification includes one or more of radio frequency identification, graphic code scanning, and image identification.
  • the information query module is configured to: send a query request carrying a product identifier to the server, and receive related information fed back by the server based on the query request;
  • the device further includes an evaluation uploading module for uploading an evaluation record including at least evaluation content of offline products to a server, the evaluation content including one or more of text content, voice content, and video content. .
  • the historical evaluation record includes at least the evaluation content of the evaluator, and the historical evaluation record further includes attribute information of the evaluator and / or status information of whether the offline product is purchased.
  • the attribute information of the evaluator is obtained based on image analysis of the photographed evaluator image, and the attribute information includes one or more non-private attribute information of gender, age range, and height.
  • the evaluation information includes a recommendation level and / or an evaluation score obtained by analyzing historical evaluation records of offline products.
  • a computer device including a memory, a processor, and a computer program stored on the memory and executable on the processor, wherein the processor implements the program as follows method:
  • the related information at least including evaluation information obtained based on a historical evaluation record of the offline product
  • the embodiment of the present specification obtains the product identification of the offline product by identifying the offline products within the collectable range, and queries the relevant information of the offline product corresponding to the product identification to prompt the relevant information. Since the relevant information includes at least the evaluation information obtained based on the historical evaluation records of offline products, customers can not only see the physical objects, but also query other customers' feedback on the offline products, which is convenient for customers to purchase the offline products they need. commodity.
  • Fig. 1 is a flowchart of a method for querying offline product information according to an exemplary embodiment of the present specification.
  • Fig. 2A is a structural diagram of an offline product information query system according to an exemplary embodiment of the present specification.
  • Fig. 2B is a sequence diagram of an offline product information query method according to an exemplary embodiment of the present specification.
  • Fig. 3 is an application scenario diagram of an offline product information query method according to an exemplary embodiment of the present specification.
  • Fig. 4 is a hardware structural diagram of a computer device where an offline product information query device is located according to an exemplary embodiment of the present specification.
  • Fig. 5 is a block diagram of an offline product information query device according to an exemplary embodiment of the present specification.
  • first, second, third, etc. may be used in this specification to describe various information, these information should not be limited to these terms. These terms are only used to distinguish the same type of information from each other.
  • first information may also be referred to as the second information, and similarly, the second information may also be referred to as the first information.
  • word “if” as used herein can be interpreted as “at” or "when” or "in response to determination”.
  • users can evaluate the purchased products after purchasing the products; users can view other people's evaluations of the purchased products to decide whether to perform the purchase operation.
  • customers can only obtain the subjective cognition of their offline products by viewing their physical objects, and cannot obtain feedback from other customers on their offline products.
  • this manual provides a means to view offline product information.
  • you can obtain the product identifier of the offline product, and query the relevance of the offline product corresponding to the product identifier.
  • Information to prompt for related information Since the relevant information includes at least the evaluation information obtained based on the historical evaluation records of offline products, customers can query other customers' feedback on offline products, which is convenient for customers to purchase the products they need smoothly.
  • FIG. 1 it is a flowchart of a method for querying offline product information according to an exemplary embodiment of the present specification.
  • the method includes:
  • step 102 a product identifier of an offline product is obtained, and the product identifier is obtained based on identifying the offline product within a collectable range;
  • step 104 query related information of an offline product corresponding to the product identifier, where the related information includes at least evaluation information obtained based on a historical evaluation record of the offline product;
  • step 106 the related information is prompted.
  • the offline product information query solution in this specification may be executed by the same execution end.
  • the same execution end may complete the operations of offline product identification, related information query, and related information prompting.
  • the offline product information query solution in this specification may be applied to an offline product information query system.
  • the server can store relevant information about offline products and provide query services.
  • the product information query system can be deployed in offline places such as smart stores.
  • the offline product information query system includes an information processing end and a server end. Steps 102 to 106 are applied to the information processing end.
  • the related information is obtained from the server end by the information processing end.
  • querying related information of an offline product corresponding to the product identifier includes: sending a query request carrying a product identifier to a server, and receiving related information fed back by the server based on the query request.
  • the offline product information query system may include an information interaction end, an information identification end, and a server end. Steps 102 to 106 are applied to the information exchange end.
  • the related information is obtained by querying the information exchange end from the server.
  • the product identification is obtained by the information identification end by identifying the offline products within the collection range. For example, the information recognition end recognizes offline products within the collection range, and obtains the product identification of the offline products.
  • the product identification can be directly sent by the information identification terminal to the server, or it can be transmitted by the information identification terminal to the information interaction terminal through wired or wireless transmission, and the information interaction terminal can be transmitted to the server.
  • FIG. 2A it is a structural diagram of an offline product information query system shown in this specification according to an exemplary embodiment.
  • the system includes: an information interaction end 22, an information identification end 24, and a server end 26.
  • FIG. 2B it is a timing chart of an offline product information query method according to an exemplary embodiment of the present specification.
  • the information recognition end recognizes the offline products within the collectable range, obtains the product identification of the offline products (step 202), and sends the product identification to the server through the information interactive end (step 204 and step 206). Since the information identification end and the information interaction end are often on the same local area network, this embodiment uses the information identification end to send the product identifier to the server through the information interaction end as an example.
  • the information identification terminal directly sends the product identification to the server.
  • the information identification end may also process the received product identification according to a preset policy to determine whether to send a query request carrying the product identification to the server.
  • the preset strategy may be: if the received product identifier is the same as the product identifier of the currently displayed product, the received product identifier is not processed; if the received product identifier is different from the product identifier of the currently displayed product, it will be carried with The query request for the received product identification is sent to the server, thereby reducing the query pressure on the server.
  • the server queries related information of the offline product corresponding to the product identifier (step 208), and the related information includes at least evaluation information obtained based on the historical evaluation record of the offline product, and feeds back the related information to Information interactive terminal (step 210).
  • the information interactive terminal prompts the received related information (step 212).
  • the product identification may be an identification capable of identifying offline products, and the type of the product identification is determined based on the accuracy of the identification.
  • the product identifier may be an identifier that uniquely identifies an offline product, such as a product number, or any combination of numbers, strings, and symbols, as long as the offline product can be uniquely identified.
  • the product identifier may be a non-unique identifier such as a product name.
  • Offline merchandise can be physical goods, such as merchandise objects displayed or sold in a store.
  • the product identification of offline products can be obtained by identifying offline products within the collection range.
  • the purpose of setting the collectable range can be to distinguish offline products to be queried from other offline products to avoid misidentification. Therefore, the collectable range can be determined according to the requirements and / or functions of the identification end.
  • the identification referred to in step 102 may be radio frequency identification, that is, the product identifier may be obtained through radio frequency identification (Radio Frequency Identification).
  • a data carrier such as an electronic tag (also referred to as a radio frequency tag) is provided on the offline product. Users can write information about offline products into electronic labels, especially write product identifiers that can uniquely identify offline products into electronic labels.
  • the product identification can be obtained by reading the electronic tags on offline products within the collection range by the radio frequency identification device.
  • the radio frequency identification device may be an RFID reader (also referred to as an RFID reader) and the like.
  • the captureable range can be the readable range of a video recognition device based on the size of the offline product.
  • an RFID reader can adjust the detection range by adjusting the energy level to achieve the collection range that the designer desires.
  • a preset filtering strategy may also be adopted to determine the offline products to be queried.
  • the preset filtering strategy may be: obtaining time information of offline products entering the collectable area, and using offline products that are later in time as offline products to be queried.
  • the information identification terminal may include a radio frequency identification device, an electronic label is provided on the offline product, and the electronic label is at least written with a product identifier of the offline product.
  • the product identification may be an identification that uniquely identifies the product.
  • obtaining the product identification by means of radio frequency identification can realize that when a customer places an offline product to be identified close to the radio frequency identification device, the radio frequency identification device can quickly obtain the product identification, reducing the user's operation steps, and quickly querying and obtaining Information about offline products to improve user experience.
  • the identification referred to in step 102 may be graphic code scanning, that is, the product identifier may be obtained by means of graphic code scanning.
  • the graphic code may be a graphic code that uniquely identifies the product, such as a bar code or a two-dimensional code.
  • a graphic code that uniquely identifies the product is set on the offline product.
  • the information identification terminal may include a graphic code scanning terminal, so that the graphic code scanning terminal scans the graphic codes of offline products within the collection range to obtain the product identification.
  • the scannable range can be the scannable range on the scanning end of the graphic code.
  • the identification referred to in step 102 may be image recognition, that is, the product identifier may be obtained by performing image recognition on an offline product image.
  • the offline product image may be obtained by a shooting device that shoots offline products within a collection range.
  • the shooting range of the shooting device includes a collection range.
  • the installation position of the camera device is determined based on the products that can be captured within the collection range.
  • image recognition may be implemented by an information processing end.
  • the information processing end obtains an offline product image from a photographing device, performs image recognition on the offline product image, and obtains a product identifier of the offline product.
  • the information recognition end includes: an image recognition module for recognizing a captured offline product image.
  • the image recognition can adopt the identification means in the related technology, which is not limited here. Different image recognition schemes can be adopted according to the thickness of the product identification.
  • the product identifier obtained by image recognition may be a product name of an offline product, or the like.
  • the product identifier obtained through image recognition may be a unique identifier such as the number of an offline product, for example, image recognition of a captured product tag image.
  • this embodiment uses the image recognition method to obtain the product identification of offline products, realizes the product identification from a visual angle, broadens the means of obtaining the product identification, and can implement the line for the radio frequency identification and graphic code scanning Identify the product.
  • identification methods can also be combined to improve the accuracy of obtaining the product identification.
  • voice recognition is used for voice recognition of offline merchandise within the collectable range to obtain the product identification of the offline merchandise.
  • a touch recognition method can also be used to determine the control corresponding to the offline product selected on the touch screen to obtain the product identification of the offline product, etc., thereby providing a variety of means for obtaining the product identification.
  • Information about offline products can not only be stored on the execution side; it can also be stored on the server side, and obtained by the execution side from the server side, and configured based on different needs.
  • the related information may be information related to offline products, and the related information includes at least evaluation information obtained based on historical evaluation records of offline products.
  • the historical evaluation record of offline products may be a historical evaluation record generated by a customer's evaluation of offline products during a historical period.
  • the historical evaluation record includes at least the evaluation content of the evaluator.
  • Customers' evaluation methods for offline products can include voice evaluation and text evaluation.
  • the evaluation content may be a scoring score, a praise, or a specific comment description.
  • the historical evaluation record further includes one or more of attribute information of the evaluator and status information of whether the offline product is purchased.
  • the attribute information of the evaluator may be one or more non-private attribute information of gender, age range, height, and the like.
  • the attribute information of the evaluator may be input by the evaluator through voice or text.
  • the attribute information of the evaluator may be obtained based on image analysis of the captured evaluator image. For example, when the evaluator is carrying an offline product near the terminal, the camera is set on the terminal to shoot the evaluator, and the terminal performs image analysis on the image of the evaluator to obtain the attribute information of the evaluator. For example, one or more non-private attribute information in gender, age range, height, and the like.
  • the imaging device may be a depth imaging device or the like.
  • historical evaluation records can also include the attribute information of the evaluator, when displaying relevant information about offline products to customers, not only the specific evaluation content can be displayed, but also the attribute information of the evaluator can be displayed. Evaluation content and attribute information to score and recommend.
  • the product identifier can uniquely identify offline products, it is also possible to query from the sales records to obtain whether the evaluated offline products have been purchased, and then generate in the historical evaluation records whether the offline products have been purchased Purchase status information. Whether the evaluated offline product is purchased can also be used as a reference factor for whether the current customer purchases offline products.
  • the evaluation information may be directly obtained by collecting historical evaluation records, or may be obtained by analyzing historical evaluation records, for example, a recommendation level and / or an evaluation score obtained by analyzing historical evaluation records of offline products.
  • the recommendation level and / or evaluation score can be obtained by analyzing the evaluation content, and also can be obtained in combination with the purchase rate.
  • the historical evaluation record of an evaluator with the same attribute information as the current customer has a more important reference value for the current customer. Therefore, when calculating the recommendation level, the historical evaluation record of the evaluator has a larger weight value. .
  • other recommendation strategies or scoring strategies can also be used to determine the recommendation level and evaluation score, which are not described in detail here.
  • the related information may also include detailed information of offline products so that customers can obtain more product information.
  • the prompt mode may be a display prompt, a voice broadcast prompt, a video broadcast prompt, or the like. It can be seen that by prompting related information, customers can obtain relevant information about offline products, which is convenient for customers to use related information as reference information to purchase products.
  • An information input channel can be provided at the execution end for customers to input evaluations of offline products into the execution end.
  • Input methods can be text input, voice input, video input, and so on.
  • the execution end may store the collected evaluation content locally, or upload an evaluation record including at least offline product evaluation content to the server, the evaluation content including one of text content, voice content, video content, or A variety of content.
  • the voice evaluation content may also be identified as the text evaluation content, and the evaluation record including the text evaluation content is uploaded to the server.
  • the server can update the evaluation information of the offline product, and feedback the updated evaluation information for display on the screen of the executive.
  • this embodiment can realize that customers leave a text, voice, image, or video evaluation of a product in a simple manner, and provide useful product feedback information for product manufacturers, merchants, and other customers.
  • FIG. 3 it is an application scenario diagram of an offline product information query method shown in this specification according to an exemplary embodiment.
  • it includes an RFID reader, a touch device, and a background server.
  • RFID readers can be set on touch devices to facilitate customer operations. Touch devices are used to display related information and to be operated by customers.
  • the touch device may be provided with a touch screen, and may also be provided with a microphone, so as to collect a user's evaluation of offline products.
  • the RFID reader is used to read the RFID tag on the product and identify the unique identification of the product.
  • RFID readers can be connected to touch devices via a network.
  • the background server is used to provide the product query service, and save the data and review information of offline products.
  • the customer places the product with the RFID tag in the range of the RFID reader in the system.
  • the RFID reader reads the product identification information in the RFID tag and transmits it to the server for product retrieval through the touch device.
  • the detailed information of the product and the existing evaluation information are queried and returned to the display screen for display.
  • Customers can add a like by clicking the "Like" button on the screen, or select voice input to record the customer's oral evaluation through the microphone.
  • Touch devices can also be converted into text reviews using voice recognition.
  • the touch device sends the obtained review information to the server for saving, and refreshes the display page in the touch device to display the review completed by the customer.
  • This embodiment uses RFID readers and touch devices to interact with products and customers, so that customers can leave a text, voice, image or video evaluation of the products in a convenient way for product manufacturers, merchants and others. Customers provide useful product feedback.
  • this specification also provides an embodiment of the offline product information query device and the electronic equipment to which it is applied.
  • the embodiment of the offline product information query device in this specification can be applied to computer equipment.
  • the device embodiments can be implemented by software, or by hardware or a combination of software and hardware. Taking software implementation as an example, as a device in a logical sense, it is formed by reading the corresponding computer program instructions in the non-volatile memory into the memory and running it through the processor of the computer equipment in which it is located. In terms of hardware, as shown in FIG.
  • the computer device in which the offline product information query device 431 is located in the embodiment may generally include other hardware according to the actual function of the device, and details are not described herein again.
  • FIG. 5 it is a block diagram of an offline product information query device according to an exemplary embodiment of the present specification.
  • the device includes:
  • the identifier acquisition module 52 is configured to: acquire a commodity identifier of an offline commodity, where the commodity identifier is obtained based on identifying an offline commodity within a collectable range;
  • An information query module 54 is configured to: query related information of an offline product corresponding to the product identifier, where the related information includes at least evaluation information obtained based on a historical evaluation record of the offline product;
  • An information prompting module 56 is configured to prompt the related information.
  • the identification includes one or more of radio frequency identification, graphic code scanning, and image identification.
  • the information query module is configured to: send a query request carrying a product identifier to the server, and receive related information fed back by the server based on the query request;
  • the device further includes an evaluation uploading module (not shown in FIG. 5), configured to upload an evaluation record including evaluation content of at least offline products to a server, the evaluation content including text content, voice content, and video content One or more of the content.
  • an evaluation uploading module (not shown in FIG. 5), configured to upload an evaluation record including evaluation content of at least offline products to a server, the evaluation content including text content, voice content, and video content One or more of the content.
  • the historical evaluation record includes at least the evaluation content of the evaluator, and the historical evaluation record further includes attribute information of the evaluator and / or status information of whether the offline product is purchased.
  • the attribute information of the evaluator is obtained based on image analysis of the photographed evaluator image, and the attribute information includes one or more non-private attribute information of gender, age range, and height.
  • the evaluation information includes a recommendation level and / or an evaluation score obtained by analyzing historical evaluation records of offline products.
  • the relevant part may refer to the description of the method embodiment.
  • the device embodiments described above are only schematic, and the modules described as separate components may or may not be physically separated, and the components displayed as modules may or may not be physical modules, that is, may be located in One place, or can be distributed to multiple network modules. Some or all of these modules can be selected according to actual needs to achieve the purpose of the solution in this specification. Those of ordinary skill in the art can understand and implement without creative efforts.
  • an embodiment of the present specification further provides a computer device including a memory, a processor, and a computer program stored on the memory and executable on the processor, wherein the processor implements the following method when executing the program:
  • the related information at least including evaluation information obtained based on a historical evaluation record of the offline product
  • a computer storage medium stores program instructions in the storage medium, and the program instructions include:
  • the related information at least including evaluation information obtained based on a historical evaluation record of the offline product
  • the embodiments of the present specification may take the form of a computer program product implemented on one or more storage media (including, but not limited to, disk storage, CD-ROM, optical storage, etc.) containing program code.
  • Computer-usable storage media includes permanent and non-permanent, removable and non-removable media, and information can be stored by any method or technology.
  • Information may be computer-readable instructions, data structures, modules of a program, or other data.
  • Examples of computer storage media include, but are not limited to: phase change memory (PRAM), static random access memory (SRAM), dynamic random access memory (DRAM), other types of random access memory (RAM), read-only memory (ROM), electrically erasable programmable read-only memory (EEPROM), flash memory or other memory technologies, read-only disc read-only memory (CD-ROM), digital versatile disc (DVD) or other optical storage, Magnetic tape cartridges, magnetic tape storage or other magnetic storage devices or any other non-transmitting medium may be used to store information that can be accessed by a computing device.
  • PRAM phase change memory
  • SRAM static random access memory
  • DRAM dynamic random access memory
  • RAM random access memory
  • ROM read-only memory
  • EEPROM electrically erasable programmable read-only memory
  • flash memory or other memory technologies
  • CD-ROM compact disc read-only memory
  • DVD digital versatile disc
  • Magnetic tape cartridges magnetic tape storage or other magnetic storage devices or any other non-transmitting medium may be used to store information that can be accessed

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Abstract

本说明书实施例提供一种线下商品信息查询方法、装置、设备及***，本说明书实施例通过对可采集范围内的线下商品进行识别，获得线下商品的商品标识，并查询与商品标识对应的线下商品的相关信息，以对相关信息进行提示。由于相关信息至少包括基于线下商品的历史评价记录获得的评价信息，因此顾客不仅可以看到实物，还可以查询到其他顾客对该线下商品的反馈。

Description

线下商品信息查询方法、装置、设备及*** 技术领域
本说明书涉及数据处理领域，尤其涉及线下商品信息查询方法、装置、设备及***。
背景技术
随着电子商务交易平台的不断完善，以及传统通信、移动通信等技术的快速发展，越来越多的人们通过网上购物的方式来获取自己所需的商品，商品的种类可以涉及到人们日常生活的方方面面，为人们生活提供了极大的便利。然而，由于线上选购商品过程中，存在无法看到实物、不能即时获得商品等缺陷，因此，线下选购商品的形式仍然具有其存在意义。其中，为了区分于互联网平台上的线上商品，可以将实体店展示和销售的商品称为线下商品。
然而，针对线下场景，顾客仅能通过查看实物以获得本顾客对该线下商品的主观认知，无法获得其他顾客对该线下商品的反馈。
发明内容
为克服相关技术中存在的问题，本说明书提供了线下商品信息查询方法、装置、设备及***。
根据本说明书实施例的第一方面，提供一种线下商品信息查询***，所述***包括：信息交互端、信息识别端和服务端；
信息识别端对可采集范围内的线下商品进行识别，获得线下商品的商品标识，并将所述商品标识通过信息交互端发送至服务端；
服务端查询与所述商品标识对应的线下商品的相关信息，所述相关信息至少包括基于所述线下商品的历史评价记录获得的评价信息，并将所述相关信息反馈至信息交互端；
信息交互端对接收到的相关信息进行提示。
可选的，所述信息交互端将至少包括线下商品的评价内容的评价记录上传至服务端，所述评价内容包括文本内容、语音内容、视频内容中的一种或多种内容。
可选的，所述信息识别端包括：射频识别装置，所述线下商品上设有电子标签、且电子标签至少写入有所述线下商品的商品标识；
或，所述信息识别端包括图形码扫描端，所述线下商品上设有唯一标识商品的图形码。
根据本说明书实施例的第二方面，提供一种线下商品信息查询方法，所述方法包括：
获取线下商品的商品标识，所述商品标识基于对可采集范围内的线下商品进行识别获得；
查询与所述商品标识对应的线下商品的相关信息，所述相关信息至少包括基于所述线下商品的历史评价记录获得的评价信息；
对所述相关信息进行提示。
可选的，所述识别包括射频识别、图形码扫描、图像识别中的一种或多种。
可选的，所述查询与所述商品标识对应的线下商品的相关信息，包括：向服务端发送携带商品标识的查询请求，并接收服务端基于所述查询请求反馈的相关信息；
所述方法还包括：将至少包括线下商品的评价内容的评价记录上传至服务端，所述评价内容包括文本内容、语音内容、视频内容中的一种或多种内容。
可选的，所述历史评价记录至少包括评价者的评价内容，历史评价记录还包括评价者的属性信息和/或该线下商品是否被购买的状态信息。
可选的，所述评价者的属性信息基于对拍摄的评价者图像进行图像分析获得，所述属性信息包括性别、年龄段、身高中的一种或多种非隐私性属性信息。
可选的，所述评价信息包括：对线下商品的历史评价记录进行分析获得的推荐等级和/或评价分数。
根据本说明书实施例的第三方面，提供一种线下商品信息查询装置，所述装置包括：
标识获取模块，用于：获取线下商品的商品标识，所述商品标识基于对可采集范围内的线下商品进行识别获得；
信息查询模块，用于：查询与所述商品标识对应的线下商品的相关信息，所述相关信息至少包括基于所述线下商品的历史评价记录获得的评价信息；
信息提示模块，用于：对所述相关信息进行提示。
可选的，所述识别包括射频识别、图形码扫描、图像识别中的一种或多种。
可选的，所述信息查询模块，用于：向服务端发送携带商品标识的查询请求，并接收服务端基于所述查询请求反馈的相关信息；
所述装置还包括评价上传模块，用于：将至少包括线下商品的评价内容的评价记录上传至服务端，所述评价内容包括文本内容、语音内容、视频内容中的一种或多种内容。
可选的，所述历史评价记录至少包括评价者的评价内容，历史评价记录还包括评价者的属性信息和/或该线下商品是否被购买的状态信息。
可选的，所述评价者的属性信息基于对拍摄的评价者图像进行图像分析获得，所述属性信息包括性别、年龄段、身高中的一种或多种非隐私性属性信息。
可选的，所述评价信息包括：对线下商品的历史评价记录进行分析获得的推荐等级和/或评价分数。
根据本说明书实施例的第四方面，提供一种计算机设备，包括存储器、处理器及存储在存储器上并可在处理器上运行的计算机程序，其中，所述处理器执行所述程序时实现如下方法：
获取线下商品的商品标识，所述商品标识基于对可采集范围内的线下商品进行识别获得；
查询与所述商品标识对应的线下商品的相关信息，所述相关信息至少包括基于所述线下商品的历史评价记录获得的评价信息；
对所述相关信息进行提示。
本说明书的实施例提供的技术方案可以包括以下有益效果：
本说明书实施例通过对可采集范围内的线下商品进行识别，获得线下商品的商品标识，并查询与商品标识对应的线下商品的相关信息，以对相关信息进行提示。由于相关信息至少包括基于线下商品的历史评价记录获得的评价信息，因此顾客不仅可以看到实物，还可以查询到其他顾客对该线下商品的反馈，便于顾客顺利选购自己需要的线下商品。
应当理解的是，以上的一般描述和后文的细节描述仅是示例性和解释性的，并不能限制本说明书。
附图说明
此处的附图被并入说明书中并构成本说明书的一部分，示出了符合本说明书的实施例，并与说明书一起用于解释本说明书的原理。
图1是本说明书根据一示例性实施例示出的一种线下商品信息查询方法的流程图。
图2A是本说明书根据一示例性实施例示出的一种线下商品信息查询***的结构图。
图2B是本说明书根据一示例性实施例示出的一种线下商品信息查询方法的时序图。
图3是本说明书根据一示例性实施例示出的一种线下商品信息查询方法的应用场景图。
图4是本说明书根据一示例性实施例示出的一种线下商品信息查询装置所在计算机设备的一种硬件结构图。
图5是本说明书根据一示例性实施例示出的一种线下商品信息查询装置的框图。
具体实施方式
这里将详细地对示例性实施例进行说明，其示例表示在附图中。下面的描述涉及附图时，除非另有表示，不同附图中的相同数字表示相同或相似的要素。以下示例性实施例中所描述的实施方式并不代表与本说明书相一致的所有实施方式。相反，它们仅是与如所附权利要求书中所详述的、本说明书的一些方面相一致的装置和方法的例子。
在本说明书使用的术语是仅仅出于描述特定实施例的目的，而非旨在限制本说明书。在本说明书和所附权利要求书中所使用的单数形式的“一种”、“所述”和“该”也旨在包括多数形式，除非上下文清楚地表示其他含义。还应当理解，本文中使用的术语“和/或”是指并包含一个或多个相关联的列出项目的任何或所有可能组合。
应当理解，尽管在本说明书可能采用术语第一、第二、第三等来描述各种信息，但这些信息不应限于这些术语。这些术语仅用来将同一类型的信息彼此区分开。例如，在不脱离本说明书范围的情况下，第一信息也可以被称为第二信息，类似地，第二信息也可以被称为第一信息。取决于语境，如在此所使用的词语“如果”可以被解释成为“在……时”或“当……时”或“响应于确定”。
在线上场景中，用户在购买商品后可以对已购商品进行评价；用户可以查看他人对待购商品的评价，以决定是否进行购买操作。然而，针对线下场景，顾客仅能通过查看 实物以获得本顾客对该线下商品的主观认知，无法获得其他顾客对该线下商品的反馈。
鉴于此，本说明书提供一种能查看线下商品信息的手段，通过对可采集范围内的线下商品进行识别，获得线下商品的商品标识，并查询与商品标识对应的线下商品的相关信息，以对相关信息进行提示。由于相关信息至少包括基于线下商品的历史评价记录获得的评价信息，因此顾客可以查询到其他顾客对该线下商品的反馈，便于顾客顺利选购自己需要的商品。
以下结合附图对本说明书实施例进行示例说明。
如图1所示，是本说明书根据一示例性实施例示出的一种线下商品信息查询方法的流程图，所述方法包括：
在步骤102中，获取线下商品的商品标识，所述商品标识基于对可采集范围内的线下商品进行识别获得；
在步骤104中，查询与所述商品标识对应的线下商品的相关信息，所述相关信息至少包括基于所述线下商品的历史评价记录获得的评价信息；
在步骤106中，对所述相关信息进行提示。
在一个实施例中，本说明书线下商品信息查询方案可以由同一个执行端执行，例如，由同一个执行端完成线下商品识别、相关信息查询、相关信息提示的操作。在另一个实现方式中，为了分担不同任务，本说明书线下商品信息查询方案可以应用在线下商品信息查询***中。特别是在大型商场或商店等应用场景中，可以由服务端存储线下商品的相关信息并提供查询服务。例如，可以将商品信息查询***布局在智慧门店等线下场所。
在一个例子中，线下商品信息查询***包括信息处理端和服务端，步骤102至步骤106应用在信息处理端，在步骤104中，相关信息由信息处理端从服务端查询获得。具体的，查询与所述商品标识对应的线下商品的相关信息，包括：向服务端发送携带商品标识的查询请求，并接收服务端基于所述查询请求反馈的相关信息。
在另一个例子中，线下商品信息查询***可以包括信息交互端、信息识别端和服务端。步骤102至步骤106应用在信息交互端，在步骤104中，相关信息由信息交互端从服务端查询获得。商品标识由信息识别端对可采集范围内的线下商品进行识别获得。例如，信息识别端对可采集范围内的线下商品进行识别，获得线下商品的商品标识。商品标识可以由信息识别端直接发给服务端，也可以由信息识别端通过有线或无线的传输方式传输至信息交互端，由信息交互端传输至服务端。
以下结合附图对其中一种线下商品信息查询***进行示例说明。
如图2A所示，是本说明书根据一示例性实施例示出的一种线下商品信息查询***的结构图，所述***包括：信息交互端22、信息识别端24和服务端26。如图2B所示，是本说明书根据一示例性实施例示出的一种线下商品信息查询方法的时序图。信息识别端对可采集范围内的线下商品进行识别，获得线下商品的商品标识(步骤202)，并将所述商品标识通过信息交互端发送至服务端(步骤204和步骤206)。由于信息识别端和信息交互端往往在同一个局域网，本实施例以信息识别端将商品标识通过信息交互端发送至服务端为例，可以理解的是，在其他实施例中，根据需求也可以由信息识别端直接将商品标识发送至服务端。信息识别端还可以按预设策略对接收到的商品标识进行处理，以确定是否向服务端发送携带有商品标识的查询请求。例如，预设策略可以是：若所接收商品标识与当前展示商品的商品标识相同，则对所接收商品标识不做处理；若所接收商品标识与当前展示商品的商品标识不同，则将携带有所接收商品标识的查询请求发送至服务端，从而减轻服务端查询压力。服务端查询与所述商品标识对应的线下商品的相关信息(步骤208)，所述相关信息至少包括基于所述线下商品的历史评价记录获得的评价信息，并将所述相关信息反馈至信息交互端(步骤210)。信息交互端对接收到的相关信息进行提示(步骤212)。
关于商品标识，商品标识可以是能标识线下商品的标识，基于识别的准确度而确定商品标识的类型。在一个例子中，商品标识可以是唯一标识线下商品的标识，例如商品编号，也可以是数字、字符串、符号等的任意组合，只要能唯一标识线下商品即可。在另一个例子中，商品标识也可以是商品名称等非唯一标识。线下商品可以是实物商品，如商店展示或销售的商品对象。线下商品的商品标识可以通过对可采集范围内的线下商品进行识别获得。设置可采集范围的目的可以是为了区分待查询线下商品和其他线下商品，以实现避免误识别。因此，可采集范围可以根据需求和/或识别端的功能确定。
在一个实施例中，步骤102中所指识别可以是射频识别，即，商品标识可以通过射频识别(Radio Frequency Identification，RFID)方式进行识别获得。在该实施例中，线下商品上设有电子标签(又可以称为射频标签)等数据载体。用户可以将线下商品的信息写入电子标签，特别是将能唯一标识线下商品的商品标识写入电子标签。商品标识可以通过射频识别装置读取可采集范围内线下商品上的电子标签获得。射频识别装置可以是RFID阅读器(又可以称为RFID读写器)等。可采集范围可以是基于线下商品的尺寸而确定的视频识别装置可读取范围，例如，RFID阅读器能通过调节能量大小来调整检 测范围，以达到设计人员期望达到的采集范围。当可采集范围包括多个线下商品时，还可以采用预设筛选策略以确定待查询线下商品。例如，预设筛选策略可以是：获取线下商品进入可采集区域的时间信息，将时间靠后的线下商品作为待查询的线下商品。结合上述***进行示例说明，信息识别端可以包括射频识别装置，所述线下商品上设有电子标签、且电子标签至少写入有所述线下商品的商品标识。例如，商品标识可以是唯一标识商品的标识。
由上述实施例可见，通过射频识别的方式获得商品标识，可以实现顾客将待识别的线下商品靠近射频识别装置时，射频识别装置即可快速获得商品标识，减少用户操作步骤，可以快速查询获得线下商品的相关信息，提高用户体验。
在一个实施例中，步骤102中所指识别可以是图形码扫描，即，商品标识可以通过图形码扫描的方式获得。图形码可以是条形码、二维码等唯一标识商品的图形码。在该实施例中，线下商品上设置有唯一标识商品的图形码。结合上述***进行示例说明，信息识别端可以包括图形码扫描端，以便图形码扫描端对可采集范围内的线下商品的图形码进行扫描，获得商品标识。可采集范围可以是图形码扫描端的可扫描范围。
由上述实施例可见，由于线下商品往往设有图形码，因此，采用图形码扫描的方式，无需增加对线下商品的更改操作，降低人力成本。
在一个实施例中，步骤102中所指识别可以是图像识别，即，商品标识可以通过对线下商品图像进行图像识别获得。线下商品图像可以是拍摄装置对可采集范围内的线下商品进行拍摄获得。拍摄装置的拍摄范围包括可采集范围，相应的，基于能拍摄到可采集范围内的商品为标准确定摄像装置的安装位置。结合上述***进行示例说明，图像识别可以由信息处理端实现，例如，信息处理端从拍摄装置中获取线下商品图像，并对线下商品图像进行图像识别，获得线下商品的商品标识。又或者，所述信息识别端包括：用于对拍摄的线下商品图像进行识别的图像识别模块。其中，图像识别可以采用相关技术中的识别手段，在此不做限制。根据商品标识的粗细粒度可以采用不同的图像识别方案。在一个例子中，图像识别获得的商品标识可以是线下商品的商品名称等。在另一个例子中，图像识别获得的商品标识可以是线下商品的编号等唯一标识，例如对拍摄的商品吊牌图像进行图像识别等。
由上述实施例可见，本实施例采用图像识别的方式获得线下商品的商品标识，实现从视觉角度获得商品标识，拓宽商品标识的获取手段，可以实现针对无法进行射频识别和图形码扫描的线下商品进行识别。
可以理解的是，几种识别方式还可以进行组合，以提高获得商品标识的准确性。另外，还可以采用个其他手段对可采集范围内的线下商品进行识别，以获得线下商品的商品标识。例如，采用语音识别方式对可采集范围内的针对线下商品的语音进行语音识别，以获得线下商品的商品标识等。进一步的，还可以采用触摸识别方式确定触摸屏上被选中的与线下商品对应的控件，以获得线下商品的商品标识等，从而提供多种获得商品标识的手段。
线下商品的相关信息不仅可以存储在本执行端；也可以存储在服务端，并由本执行端从服务端进行获取，具体基于不同需求进行配置。相关信息可以是与线下商品相关的信息，相关信息中至少包括基于线下商品的历史评价记录获得的评价信息。线下商品的历史评价记录可以是历史时间段内顾客对线下商品进行评价而生成的历史评价记录。历史评价记录至少包括评价者的评价内容。顾客对线下商品的评价方式，可以是语音评价、文本评价等方式。评价内容可以是打分分数、赞值、或者具体评论描述等。
在一个实施例中，历史评价记录还包括评价者的属性信息、该线下商品是否被购买的状态信息中的一种或多种。进一步的，为了保护评价者隐私，评价者的属性信息可以是性别、年龄段、身高等中的一种或多种非隐私性属性信息。
在一个例子中，评价者的属性信息可以由评价者通过语音或文本的方式输入。在另一个例子中，评价者的属性信息可以基于对拍摄的评价者图像进行图像分析获得。例如，在评价者携带线下商品靠近终端时，由设于终端上的摄像装置对评价者进行拍摄，终端将拍摄获得的评价者图像进行图像分析，以获得该评价者的属性信息。例如，性别、年龄段、身高等中的一种或多种非隐私性属性信息。其中，摄像装置还可以是深度摄像装置等。可见，由于历史评价记录中还可以包括评价者的属性信息，因此，在向顾客展示线下商品的相关信息时，不仅可以展示具体评价内容，还可以展示评价者的属性信息，甚至还可以根据评价内容和属性信息进行评分和推荐等。
在一个实施例中，由于商品标识可以是能唯一标识线下商品，因此，还可以从销售记录中查询获得已评价线下商品是否被购买，进而在历史评价记录中生成该线下商品是否被购买的状态信息。被评价的线下商品是否被购买，也可以作为当前顾客是否购买线下商品的参考因素。
评价信息可以是直接将历史评价记录进行汇总获得，也可以将历史评价记录进行数据分析获得，例如，对线下商品的历史评价记录进行分析获得的推荐等级和/或评价分数。推荐等级和/或评价分数可以通过对评价内容进行分析获得，还可以结合购买率获得。针 对不同类型的线下商品，还可以结合评价者的属性信息获得推荐等级。例如，与当前顾客具有相同属性信息的评价者的历史评价记录，对于当前顾客而言具有比较重要的参考价值，因此，在进行推荐等级计算时，该评价者的历史评价记录的权重值较大。可以理解的是，还可以采用其他推荐策略或分数策略确定推荐等级和评价分数，在此不一一赘述。
进一步的，相关信息还可以包括线下商品的详情信息，以便顾客获得更多的商品信息。
在获得相关信息后，可以对相关信息进行提示。提示方式可以是显示提示、语音播报提示、视频播报提示等方式。可见，通过对相关信息进行提示，可以使顾客获得线下商品的相关信息，便于顾客将相关信息作为参考信息进行商品选购等。
在实际应用中，顾客不仅有查看线下商品信息的需求，还有对线下商品进行评价的需求，因此，在一个实施例中，还可以提供一种线下商品评价的手段。在本执行端可以提供一种信息输入途径供顾客将对线下商品的评价输入本执行端。输入方式可以是文本输入、语音输入、视频输入等。本执行端可以将采集的评价内容存储在本地，也可以将至少包括线下商品的评价内容的评价记录上传至服务端，所述评价内容包括文本内容、语音内容、视频内容中的一种或多种内容。在一个例子中，若采集的是语音评价内容，还可以将语音评价内容识别为文本评价内容，并将包括文本评价内容的评价记录上传服务端。上传至服务端后，服务端可以将对该线下商品的评价信息进行更新，并将更新后的评价信息进行反馈，以展示在本执行端的屏幕上。
可见，本实施例可以实现顾客以一种简便的方式对商品留下文字、语音、图像或视频形式的评价，为商品生厂商、商户以及其他顾客提供有用的产品反馈信息。
以上实施方式中的各种技术特征可以任意进行组合，只要特征之间的组合不存在冲突或矛盾，但是限于篇幅，未进行一一描述，因此上述实施方式中的各种技术特征的任意进行组合也属于本说明书公开的范围。
以下以一个具体的应用场景进行示例说明。如图3所示，是本说明书根据一示例性实施例示出的一种线下商品信息查询方法的应用场景图。在该应用场景中，包括RFID阅读器、触控设备以及后台服务器。RFID阅读器可以设于触控设备上，以方便顾客进行操作。触控设备用于显示相关信息，以及供顾客进行操作。触控设备可以设有触摸屏，还可以设置有麦克风，以便采集用户对线下商品的评价内容。RFID阅读器用于读取商 品上的RFID标签，识别商品的唯一标识。RFID阅读器可以通过网络与触控设备连接。后台服务器用于提供商品的查询服务，保存线下商品的数据和评论信息。①顾客将带有RFID标签的商品放置到***中RFID阅读器作用范围内。②RFID阅读器阅读到RFID标签中的商品标识信息，通过触控设备传送到服务器进行商品检索。③服务器端检索到商品后，查询出商品的详细信息和已有评价信息，返回到显示屏幕上进行显示。④顾客可以通过点击屏幕上的“点赞”按钮增加一个赞值，或者选择语音输入，通过麦克风录取顾客的口述评价。触控设备还可以通过语音识别功能转换为文字评论。⑤触控设备将获取到的评论信息发送到服务器保存，并刷新触控设备中的显示页面，显示顾客完成的评论。
本实施例案通过RFID阅读器、触控设备与商品和顾客进行交互，使顾客可以一种简便的方式对商品留下文字、语音、图像或视频形式的评价，为商品生厂商、商户以及其他顾客提供有用的产品反馈信息。
与前述线下商品信息查询方法的实施例相对应，本说明书还提供了线下商品信息查询装置及其所应用的电子设备的实施例。
本说明书线下商品信息查询装置的实施例可以应用在计算机设备。装置实施例可以通过软件实现，也可以通过硬件或者软硬件结合的方式实现。以软件实现为例，作为一个逻辑意义上的装置，是通过其所在计算机设备的处理器将非易失性存储器中对应的计算机程序指令读取到内存中运行形成的。从硬件层面而言，如图4所示，为本说明书线下商品信息查询装置所在计算机设备的一种硬件结构图，除了图4所示的处理器410、网络接口420、内存430、以及非易失性存储器440之外，实施例中线下商品信息查询装置431所在的计算机设备通常根据该设备的实际功能，还可以包括其他硬件，对此不再赘述。
如图5所示，是本说明书根据一示例性实施例示出的一种线下商品信息查询装置的框图，所述装置包括：
标识获取模块52，用于：获取线下商品的商品标识，所述商品标识基于对可采集范围内的线下商品进行识别获得；
信息查询模块54，用于：查询与所述商品标识对应的线下商品的相关信息，所述相关信息至少包括基于所述线下商品的历史评价记录获得的评价信息；
信息提示模块56，用于：对所述相关信息进行提示。
可选的，所述识别包括射频识别、图形码扫描、图像识别中的一种或多种。
可选的，所述信息查询模块用于：向服务端发送携带商品标识的查询请求，并接收服务端基于所述查询请求反馈的相关信息；
所述装置还包括评价上传模块(图5未示出)，用于：将至少包括线下商品的评价内容的评价记录上传至服务端，所述评价内容包括文本内容、语音内容、视频内容中的一种或多种内容。
可选的，所述历史评价记录至少包括评价者的评价内容，历史评价记录还包括评价者的属性信息和/或该线下商品是否被购买的状态信息。
可选的，所述评价者的属性信息基于对拍摄的评价者图像进行图像分析获得，所述属性信息包括性别、年龄段、身高中的一种或多种非隐私性属性信息。
可选的，所述评价信息包括：对线下商品的历史评价记录进行分析获得的推荐等级和/或评价分数。
对于装置实施例而言，由于其基本对应于方法实施例，所以相关之处参见方法实施例的部分说明即可。以上所描述的装置实施例仅仅是示意性的，其中所述作为分离部件说明的模块可以是或者也可以不是物理上分开的，作为模块显示的部件可以是或者也可以不是物理模块，即可以位于一个地方，或者也可以分布到多个网络模块上。可以根据实际的需要选择其中的部分或者全部模块来实现本说明书方案的目的。本领域普通技术人员在不付出创造性劳动的情况下，即可以理解并实施。
相应的，本说明书实施例还提供一种计算机设备，包括存储器、处理器及存储在存储器上并可在处理器上运行的计算机程序，其中，所述处理器执行所述程序时实现如下方法：
获取线下商品的商品标识，所述商品标识基于对可采集范围内的线下商品进行识别获得；
查询与所述商品标识对应的线下商品的相关信息，所述相关信息至少包括基于所述线下商品的历史评价记录获得的评价信息；
对所述相关信息进行提示。
本说明书中的各个实施例均采用递进的方式描述，各个实施例之间相同相似的部分互相参见即可，每个实施例重点说明的都是与其他实施例的不同之处。尤其，对于设备 实施例而言，由于其基本相似于方法实施例，所以描述的比较简单，相关之处参见方法实施例的部分说明即可。
一种计算机存储介质，所述存储介质中存储有程序指令，所述程序指令包括：
获取线下商品的商品标识，所述商品标识基于对可采集范围内的线下商品进行识别获得；
查询与所述商品标识对应的线下商品的相关信息，所述相关信息至少包括基于所述线下商品的历史评价记录获得的评价信息；
对所述相关信息进行提示。
本说明书实施例可采用在一个或多个其中包含有程序代码的存储介质(包括但不限于磁盘存储器、CD-ROM、光学存储器等)上实施的计算机程序产品的形式。计算机可用存储介质包括永久性和非永久性、可移动和非可移动媒体，可以由任何方法或技术来实现信息存储。信息可以是计算机可读指令、数据结构、程序的模块或其他数据。计算机的存储介质的例子包括但不限于：相变内存(PRAM)、静态随机存取存储器(SRAM)、动态随机存取存储器(DRAM)、其他类型的随机存取存储器(RAM)、只读存储器(ROM)、电可擦除可编程只读存储器(EEPROM)、快闪记忆体或其他内存技术、只读光盘只读存储器(CD-ROM)、数字多功能光盘(DVD)或其他光学存储、磁盒式磁带，磁带磁磁盘存储或其他磁性存储设备或任何其他非传输介质，可用于存储可以被计算设备访问的信息。
本领域技术人员在考虑说明书及实践这里申请的发明后，将容易想到本说明书的其它实施方案。本说明书旨在涵盖本说明书的任何变型、用途或者适应性变化，这些变型、用途或者适应性变化遵循本说明书的一般性原理并包括本说明书未申请的本技术领域中的公知常识或惯用技术手段。说明书和实施例仅被视为示例性的，本说明书的真正范围和精神由下面的权利要求指出。
应当理解的是，本说明书并不局限于上面已经描述并在附图中示出的精确结构，并且可以在不脱离其范围进行各种修改和改变。本说明书的范围仅由所附的权利要求来限制。
以上所述仅为本说明书的较佳实施例而已，并不用以限制本说明书，凡在本说明书的精神和原则之内，所做的任何修改、等同替换、改进等，均应包含在本说明书保护的范围之内。

Claims (11)

  1. 一种线下商品信息查询***，所述***包括：信息交互端、信息识别端和服务端；
    信息识别端对可采集范围内的线下商品进行识别，获得线下商品的商品标识，并将所述商品标识通过信息交互端发送至服务端；
    服务端查询与所述商品标识对应的线下商品的相关信息，所述相关信息至少包括基于所述线下商品的历史评价记录获得的评价信息，并将所述相关信息反馈至信息交互端；
    信息交互端对接收到的相关信息进行提示。
  2. 根据权利要求1所述的***，所述信息交互端将至少包括线下商品的评价内容的评价记录上传至服务端，所述评价内容包括文本内容、语音内容、视频内容中的一种或多种内容。
  3. 根据权利要求1所述的***，所述信息识别端包括：射频识别装置，所述线下商品上设有电子标签、且电子标签至少写入有所述线下商品的商品标识；
    或，所述信息识别端包括图形码扫描端，所述线下商品上设有唯一标识商品的图形码。
  4. 一种线下商品信息查询方法，所述方法包括：
    获取线下商品的商品标识，所述商品标识基于对可采集范围内的线下商品进行识别获得；
    查询与所述商品标识对应的线下商品的相关信息，所述相关信息至少包括基于所述线下商品的历史评价记录获得的评价信息；
    对所述相关信息进行提示。
  5. 根据权利要求4所述的方法，所述识别包括射频识别、图形码扫描、图像识别中的一种或多种。
  6. 根据权利要求4所述的方法，所述查询与所述商品标识对应的线下商品的相关信息，包括：向服务端发送携带商品标识的查询请求，并接收服务端基于所述查询请求反馈的相关信息；
    所述方法还包括：将至少包括线下商品的评价内容的评价记录上传至服务端，所述评价内容包括文本内容、语音内容、视频内容中的一种或多种内容。
  7. 根据权利要求4至6任一项所述的方法，所述历史评价记录至少包括评价者的评价内容，历史评价记录还包括评价者的属性信息和/或该线下商品是否被购买的状态信息。
  8. 根据权利要求7所述的方法，所述评价者的属性信息基于对拍摄的评价者图像进行图像分析获得，所述属性信息包括性别、年龄段、身高中的一种或多种非隐私性属性信息。
  9. 根据权利要求4至6任一项所述的方法，所述评价信息包括：对线下商品的历史评价记录进行分析获得的推荐等级和/或评价分数。
  10. 一种线下商品信息查询装置，所述装置包括：
    标识获取模块，用于：获取线下商品的商品标识，所述商品标识基于对可采集范围内的线下商品进行识别获得；
    信息查询模块，用于：查询与所述商品标识对应的线下商品的相关信息，所述相关信息至少包括基于所述线下商品的历史评价记录获得的评价信息；
    信息提示模块，用于：对所述相关信息进行提示。
  11. 一种计算机设备，包括存储器、处理器及存储在存储器上并可在处理器上运行的计算机程序，其中，所述处理器执行所述程序时实现如下方法：
    获取线下商品的商品标识，所述商品标识基于对可采集范围内的线下商品进行识别获得；
    查询与所述商品标识对应的线下商品的相关信息，所述相关信息至少包括基于所述线下商品的历史评价记录获得的评价信息；
    对所述相关信息进行提示。
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