WO2019041859A1 - 监察信息处理方法、装置、服务器和存储介质 - Google Patents

监察信息处理方法、装置、服务器和存储介质 Download PDF

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Publication number
WO2019041859A1
WO2019041859A1 PCT/CN2018/084983 CN2018084983W WO2019041859A1 WO 2019041859 A1 WO2019041859 A1 WO 2019041859A1 CN 2018084983 W CN2018084983 W CN 2018084983W WO 2019041859 A1 WO2019041859 A1 WO 2019041859A1
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Prior art keywords
monitoring
terminal
information
task
monitored object
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PCT/CN2018/084983
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English (en)
French (fr)
Inventor
牟宥霖
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平安科技(深圳)有限公司
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Publication of WO2019041859A1 publication Critical patent/WO2019041859A1/zh

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/24Querying
    • G06F16/248Presentation of query results
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/24Querying
    • G06F16/245Query processing
    • G06F16/2455Query execution
    • G06F16/24564Applying rules; Deductive queries
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management

Definitions

  • the present application relates to a monitoring information processing method, apparatus, server, and storage medium.
  • a monitoring information processing method, apparatus, server, and storage medium are provided.
  • a method of monitoring information processing including:
  • the service data includes multiple fields
  • the generated service data does not meet the specified prompt information
  • a monitoring information processing device comprising:
  • the monitoring module is configured to: when receiving the supervision request sent by the first terminal, generate a corresponding data submission task according to the supervision request, send the data submission task to the second terminal corresponding to the monitored object; and receive the second terminal according to the Deriving the business data returned by the data submission task; the business data includes a plurality of fields;
  • a verification module configured to obtain a corresponding verification rule, where the verification rule includes multiple required fields and corresponding verification conditions; if the required field value in the service data is null, or a required field in the service data If the corresponding field value does not meet the corresponding verification condition, the generated service data does not meet the specified prompt information; and
  • the notification module is configured to generate a rectification notification according to the prompt information, and send the rectification notification to the second terminal.
  • a computer device comprising a memory and one or more processors having stored therein computer readable instructions, the computer readable instructions being executable by the processor to cause the one or more processors to execute The following steps:
  • the service data includes multiple fields
  • the generated service data does not meet the specified prompt information
  • One or more non-volatile storage media storing computer readable instructions, when executed by one or more processors, cause one or more processors to perform the following steps:
  • the service data includes multiple fields
  • the generated service data does not meet the specified prompt information
  • FIG. 1 is a diagram of an application environment of a monitoring information processing method in accordance with one or more embodiments.
  • FIG. 2 is a flow chart of a method of processing supervisor information in accordance with one or more embodiments.
  • FIG. 3 is a schematic structural diagram of a monitoring information processing apparatus according to one or more embodiments.
  • FIG. 4 is a block diagram of a server in accordance with one or more embodiments.
  • first may be referred to as a second client
  • second client may be referred to as a first client, without departing from the scope of the present application.
  • Both the first client and the second client are clients, but they are not the same client.
  • the monitoring information processing method provided in the embodiment of the present application can be applied to an application environment as shown in FIG. 1.
  • the first terminal 102 is connected to the server 106 via a network.
  • the second terminal 104 is connected to the server 106 via a network.
  • the object being monitored can be each subsidiary of a company, each department or every employee.
  • the supervisor needs to monitor the service data corresponding to a monitored object
  • the first terminal 102 can be used to initiate a supervision request to the server 106.
  • the server 106 generates a corresponding data submission task according to the supervision request, and sends the data submission task to the second terminal 104 corresponding to the monitored object.
  • the second terminal 104 returns corresponding service data to the server 106 according to the data submission task.
  • Business data includes multiple fields.
  • the server 106 obtains a corresponding verification rule.
  • the verification rule includes multiple required fields and corresponding verification conditions.
  • the server 106 determines whether the corresponding field value in the service data is empty according to each required field, and whether the field value corresponding to the required field in the service data meets the corresponding verification condition, and determines whether the service data meets the requirement. If the field value of the required field in the service data is empty, or the field value corresponding to the required field in the service data does not meet the corresponding verification condition, it indicates that the service data does not meet the requirements, and the server 106 generates the service data that does not meet the requirements. Tip message.
  • the server 106 generates a rectification notice according to the prompt information, and sends the rectification notice to the second terminal 104 to prompt the monitored object to rectify the corresponding service data in time.
  • the server verifies the business data, which can reduce the cumbersomeness of the supervisors to manually verify the business data, thereby reducing the workload of the supervisors and improving the monitoring efficiency of the supervisors.
  • a monitoring information processing method is provided.
  • the method is applied to the server in FIG. 1 as an example, and specifically includes the following steps:
  • Step 202 When receiving the supervision request sent by the first terminal, generate a corresponding data submission task according to the supervision request, and send the data submission task to the second terminal corresponding to the monitored object.
  • the monitored object can be each subsidiary of the company, each department or each employee.
  • the supervisor needs to monitor the business data corresponding to a monitored object
  • the first terminal can be used to initiate a regulatory request to the server.
  • the supervision request carries information about the object to be monitored, and information such as the time period, data type, and data directory corresponding to the business data to be submitted by the monitored object.
  • the data directory includes one or more data items.
  • the server generates a corresponding data submission task according to the supervision request, and sends the data submission task to the second terminal corresponding to the monitored object.
  • the monitored object can know which business data needs to be submitted to the server through the second terminal.
  • Step 204 Receive service data returned by the second terminal according to the data submission task; the service data includes multiple fields.
  • the second terminal sends the queried service data to the server according to the service data corresponding to the data submission task query.
  • Business data includes multiple fields. For example, when the business data includes a business incoming mail, the business data includes fields such as one or more recipients.
  • Step 206 Acquire a corresponding verification rule, where the verification rule includes multiple required fields and corresponding verification conditions.
  • Step 208 If the field value of the required field in the service data is null, or the field value corresponding to the required field in the service data does not meet the corresponding verification condition, the generated service data does not meet the specified prompt information.
  • the server stores the corresponding validation rules for each data type. That is, different business data has different verification rules.
  • the validation rule includes multiple required fields.
  • the required field is a field that is indispensable for the monitored object to handle a certain type of business. For example, when the insurance company handles the claim business, the insured person's ID number is an indispensable field.
  • Each required field has a corresponding check condition, such as the corresponding recipient in the business mail is consistent with the preset recipient, and the insured policy is in the insurance period.
  • the server obtains a corresponding verification rule according to the data type carried in the regulatory request, and performs verification on the service data returned by the second terminal according to the verification rule. Specifically, the server determines whether the corresponding field value in the service data is empty, and whether the field value corresponding to the required field in the service data meets the corresponding verification condition, thereby determining whether the service data meets the requirement. If the field value of the required field in the service data is null, or the field value corresponding to the required field in the service data in the service data does not meet the corresponding check condition, it indicates that the service data does not meet the requirements, and the server generates service data. Meet the required prompt information.
  • the server may add a monitoring record to the corresponding monitored object identifier according to the verification result.
  • the object to be monitored can uniquely identify a monitored object, such as employee number, document number, and the like.
  • the server records the monitoring information such as the supervisor information, the monitoring time, and the monitoring result (verification result) that initiates the regulatory request, which facilitates the retention and statistics of the monitoring information.
  • the server may query the corresponding leadership information according to the monitored object identifier, and send the above-mentioned monitoring record to the terminal corresponding to the leader according to the obtained department leader information, so as to facilitate the department leader to timely understand the monitoring record.
  • Step 210 Generate a rectification notice according to the prompt information, and send the rectification notice to the second terminal.
  • the server generates a rectification notice according to the prompt information, and sends the rectification notice to the second terminal, so that the monitored object promptly rectifies the corresponding service data.
  • the supervisor can use the first terminal to initiate a regulatory request to the server at any time. If it is found that the service data still fails to meet the requirements, the server generates a penalty notification according to the re-accepted service data that does not meet the specified prompt information, and sends the penalty notification to the second terminal.
  • the server after receiving the supervision request sent by the first terminal, the server sends a data submission task to the second terminal, and the second terminal may submit the corresponding service data to the server according to the data submission task; the server presets the verification.
  • the rule can use the verification rule to determine whether the corresponding field value of the required field in the service data is empty, and whether the field value corresponding to the required field in the service data meets the corresponding verification condition, so that the service data can be compliant.
  • the inspection can reduce the cumbersomeness of the supervisors to manually verify the business data, thereby reducing the workload of the supervisors and improving the monitoring efficiency of the supervisors; if the regulations are not met, the server can not comply with the prescribed information according to the business data.
  • the rectification notice is sent to the second terminal, so that the monitored object can be notified to rectify in time.
  • the method further includes: when receiving the report request sent by the reporter through the third terminal, the report request carries the reporter identifier and the report information; and the monitoring task is generated according to the report information, and the query corresponds to the monitoring task
  • the monitoring personnel's identification; the monitoring task is sent to the first terminal corresponding to the inspector's identification, so that the first terminal monitors the business data corresponding to the monitored object according to the monitoring task, and returns the monitoring result; if the monitoring result is the monitored object If the corresponding service data meets the requirements, the whistleblower identifier is added to the blacklist; if the monitoring result is that the service data corresponding to the monitored object does not meet the requirements, a rectification notice is generated, and the rectification notice is sent to the second terminal.
  • the server When a company employee or other interested person discovers that the company has misappropriated funds, job encroachment and other non-compliant business activities, it can act as a reporter to initiate a report request to the server through the third terminal.
  • the report request carries the report information, such as the reason for the report, the information of the reporter, and the information of the reporter.
  • the server generates a corresponding monitoring task based on the report information.
  • the monitoring task has the corresponding type of monitoring and monitoring level.
  • the server stores the occupation information of multiple inspectors. Each inspector has a unique inspector identification. Based on the occupation information of the inspector, the server selects the inspector's identification corresponding to the monitoring type and the monitoring level of the monitoring task to perform the designation of the supervisor.
  • the server sends the monitoring task to the first terminal corresponding to the supervisor identification.
  • the supervisory personnel can monitor the business data corresponding to the monitored object through the first terminal to determine whether the monitored object has a non-compliant business behavior.
  • the supervisor can use the first terminal to feed the monitoring results back to the server.
  • the server may add a monitoring record to the corresponding monitored object identifier according to the monitoring result.
  • the whistleblower information includes the whistleblower logo.
  • the server obtains the number of false reports corresponding to the reporter's identity. If the number of false reports reaches the first threshold, the reporter's identity is added to the blacklist to reduce the unnecessary monitoring burden on the supervisors caused by the false report.
  • the supervisor can use the first terminal to initiate a regulatory request to the server at any time. If it is found that the service data still fails to meet the requirements, the server generates a penalty notification according to the re-accepted service data that does not meet the specified prompt information, and sends the penalty notification to the second terminal.
  • the server directly assigns the supervisory personnel according to the monitoring task, the monitoring task can be assigned to the appropriate supervisory personnel for monitoring, which can effectively save the designation duration of the supervisory personnel, thereby improving the monitoring efficiency;
  • the authenticity of the reporting behavior is judged by the monitoring result returned by the first terminal. If the reporting behavior is a false reporting behavior, adding the whistleblower identification to the blacklist can reduce the unnecessary monitoring burden on the supervisory personnel caused by the false reporting behavior.
  • the monitoring task has a corresponding monitoring type and monitoring level; and the step of querying the monitoring personnel identification corresponding to the monitoring task includes: obtaining occupation information of the plurality of monitoring personnel; and screening and matching according to the occupation information of the monitoring personnel
  • the monitoring type of the monitoring task and the monitoring personnel's identification corresponding to the monitoring level; the monitoring task and the monitoring personnel identification are sent to the fourth terminal corresponding to the approval personnel; so that the approval personnel pass the fourth terminal to the monitoring task and the corresponding time within the preset time.
  • the supervisor's logo is approved and returned to the approval result; if the result of the approval is disagree, the other supervisor's logo returned by the fourth terminal is received; the returned occupational information corresponding to the supervisor's logo is retrieved, and another monitor is identified based on the occupational information. Whether the personnel identification matches the monitoring type and monitoring level of the monitoring task; if yes, the monitoring task is sent to the first terminal corresponding to the other monitoring personnel identification; otherwise, the monitoring task and the monitoring personnel identification are sent to the corresponding approval personnel.
  • the fourth terminal step is used to the monitoring type and monitoring level of the monitoring task; if yes, the monitoring task is sent to the first terminal corresponding to the other monitoring personnel identification; otherwise, the monitoring task and the monitoring personnel identification are sent to the corresponding approval personnel.
  • the server generates a corresponding monitoring task based on the report information.
  • the report information also includes the amount involved, the time of the incident, and the basic case.
  • the information of the whistleblower includes the department to which the whistleblower belongs, the location of the whistleblower, and the like.
  • the server identifies the type of monitoring corresponding to the monitoring task based on the cause of the report.
  • the types of monitoring corresponding to the monitoring tasks include: misappropriation of funds, occupational occupation, commercial bribery, illegal fund-raising, illegal guarantees, illegal operations, pyramid schemes, fraud, money laundering, etc.
  • the server obtains the preset level assessment standard, and evaluates the monitoring level of the monitoring task according to the level assessment standard, the amount involved, and the basic case.
  • the server stores occupation information corresponding to multiple inspector identifications, such as monitoring scope, current task volume, and monitoring experience. The occupation information may be sent to the server by the corresponding supervisor through the first terminal.
  • the server selects the inspector's identification that matches the current monitoring task based on the type of monitoring and monitoring level of the monitoring task, as well as the monitoring scope, current task volume, and monitoring experience of multiple inspectors. Specifically, the server queries the correspondence between the monitoring level and the experience interval, and the screening monitoring scope includes the monitoring type corresponding to the monitoring task, the monitoring experience is within the experience interval corresponding to the monitoring level, and the current task amount is lower than the second threshold. .
  • the server first selects a monitoring group that matches the monitoring task according to the location of the reported person, and then uses the above manner to select an inspector that matches the monitoring task from the monitoring group.
  • the supervision department and the company's supervision positions will deploy monitoring teams in multiple locations, and each monitoring team will be equipped with multiple supervisors.
  • the occupational information of the supervisory personnel also includes the monitoring group identification of the monitoring team.
  • the server converts the location of the reported person in the report information into the geographical coordinates in the electronic map, and searches for the monitoring group within the preset range within the preset range according to the geographical coordinates of the nearest monitoring group identifier in the electronic map. logo.
  • the preset range can be the same administrative area, such as Nanshan District, or it can be a preset distance, such as 10 kilometers.
  • the server uses the above method to screen out the monitoring personnel that match the monitoring task.
  • the assignment of inspectors based on the location of the person being reported can save the time spent by the inspectors on the location of the person being reported, thereby improving the efficiency of monitoring.
  • the server After filtering the identifier of the supervisor corresponding to the monitoring task, the server queries the department leader information corresponding to the supervisor's identifier, and sends the monitoring task and the supervisor's identifier to the fourth terminal corresponding to the department leader according to the department leader information.
  • the department head as an approving officer can approve the monitoring task and the corresponding supervisory personnel identification through the fourth terminal within a preset time, and send the approval result to the server. If the approval result is consent, the server sends the monitoring task to the first terminal corresponding to the supervisor identification.
  • the department head may reassign another supervisor through the fourth terminal to send the disapproved approval result to the server.
  • the server receives another supervisor's identifier returned by the fourth terminal, obtains the returned occupational information corresponding to the other supervisor's identification, and identifies, according to the occupation information, whether the other supervisor's logo is related to the monitoring type and the monitoring level of the monitoring task. match. If yes, the server sends the monitoring task to the first terminal corresponding to the another supervisor identification. Otherwise, the server sends the monitoring task and the supervisor identification to the fourth terminal corresponding to the approver, so that the approver assigns the supervisor again through the fourth terminal, so as to prevent the improper assignment from affecting the execution effect and execution of the monitoring task. effectiveness.
  • the server since the server directly selects the corresponding supervisory personnel identifier according to the monitoring type and the monitoring level corresponding to the monitoring task, the monitoring task can be assigned to the appropriate supervisory personnel for monitoring, which can effectively save the supervisory personnel.
  • the time-consuming assignment can improve the monitoring efficiency; the supervisory personnel identification screened by the server will not take effect until it has been approved by the approving personnel, which can prevent the monitoring task from being delayed due to the assigned supervisors being in the state of leave or transfer; If the person disagrees with the assignment result of the server, the supervisor can be re-assigned through the fourth terminal, thereby reducing the time spent on the assignment of the supervisor, and changing the assignment information in time according to the actual situation.
  • the method further includes: storing the petition information carried by the petition request to the database when receiving the petition request sent by the third terminal; and storing a plurality of petition information in the database; acquiring the preset time period Within the monitoring document, extracting a plurality of keywords in the monitoring file; querying the number of keywords included in each petitioning information; if the number of keywords in the petitioning information exceeds a threshold, extracting the petitioning information; according to the extracted petition
  • the information generation corresponding monitoring task is sent to the first terminal, so that the first terminal monitors the service data corresponding to the monitored object according to the monitoring task, and returns the monitoring result; if the monitoring result is the business data corresponding to the monitored object If the rules are not met, a rectification notice is generated, and the rectification notice is sent to the second terminal.
  • a third terminal may initiate a petition request to the server.
  • the petition request carries the petition information, including the petition event and the petition time.
  • the server stores the petition information to the database. Before the information is stored in the database, a plurality of petition information may have been stored in the database. In the face of massive information on petitions, it is difficult for supervisors to judge the authenticity and importance of petition information. They can simply handle petitions in turn according to the petition time. This makes it difficult to prioritize more important petitions.
  • the petition incident is usually related to relevant legal policies or social hot issues. Therefore, the server of this embodiment performs one or more petitions in a large amount of petition information according to the correlation between the petition incident and relevant legal policies or social hotspot issues.
  • Legal policies or social hot issues related to business processes, business systems or business practices can be collectively referred to as monitoring documents. Specifically, the server acquires the monitoring file in the preset time period, and extracts multiple keywords in the monitoring file. Considering that there may be words in the petition information that are synonymous or synonymous with the keywords, but different from the way the keywords are expressed, the server queries the extracted words with synonyms or synonyms, and uses the vocabulary as the query. Key words.
  • the server appears in the petition information according to each of the above keywords, and the plurality of petition information in the statistical database respectively includes the number of keywords.
  • the statistics of the number of keywords in the petition information of the server is based on whether a certain keyword appears in the petition information, and has nothing to do with the frequency of occurrence of a keyword in the petition information.
  • the keywords extracted by the server in the monitoring file include A, B, and C. If there are 3 keyword A and 5 keyword B in the petition information, the last statistical data of the petition includes 2 keywords. : A and B.
  • the keywords extracted in the monitoring file may be referred to as basic keywords, and one or more keywords added according to the basic keywords may be referred to as dependent keywords.
  • the server counts the number of keywords included in the petition information, the subordinate keyword is equivalent to the corresponding basic keyword. That is to say, if the petition information includes a certain basic keyword and a corresponding subordinate keyword, or only the subordinate keyword corresponding to a certain basic keyword, the server finally counts the corresponding basic key in the petition information.
  • the word, and thus the final statistical result of the server is which basic keywords are included in the petition information.
  • the server adds keywords A1 and A2 that are synonymous with A, and if there are 3 keywords A, 1 keyword A1, 2 times keyword A2, and 5 keyword B in the petition information. Finally, the number of keywords included in the petition information is still 2: A and B.
  • the server determines whether the number of keywords in the petition information exceeds a threshold. If yes, the corresponding petition information is marked as preferentially processed petition information, and the preferentially processed petition information is extracted in the database, and the monitoring task is generated according to the preferentially processed petition information.
  • the server evaluates the level of the extracted petition information, and filters the corresponding inspector identification according to the level of the petition information. Specifically, the server obtains a preset rating criterion.
  • the rating criterion includes a plurality of quantity intervals and corresponding levels, for example, 9 to 10 keywords are level 1 petition information, and 6 to 8 keywords are level 2 petition information.
  • the server identifies the level of the petition information according to the number interval in which the number of keywords in the petition information belongs.
  • the level of petition information can also be considered as the level of monitoring tasks.
  • the petition information also includes types of petitions, such as insurance and investment. Different types of petitions correspond to different petition procedures.
  • the petition process corresponding to the petition information of the insurance class may be direct on-site monitoring; the petition process corresponding to the petition information of the investment class may be on-site monitoring after off-site analysis.
  • the server queries the corresponding petition process according to the type of the petition of the petition information, and obtains the identifier of the petition process department.
  • Each petition process department is equipped with multiple supervisors.
  • Each inspector has a unique inspector identification.
  • the server obtains multiple inspector identifications corresponding to the identifier of the petition process department, and obtains occupation information corresponding to each inspector identification, such as monitoring scope and monitoring experience.
  • the server queries the correspondence between the information level of the petition and the experience interval, and selects the monitoring scope including the petitioning event, and monitors the inspector's identification in the experience interval corresponding to the level of the petition information.
  • the server obtains the matching inspector identification according to the level of the monitoring task, and sends the monitoring task to the first terminal corresponding to the inspector identification.
  • the server identifies the corresponding petition process according to the type of the petition, and filters the identity of the inspector according to the level of the petition information, and automatically sends the monitoring task to the first terminal corresponding to the inspector ID of the corresponding petition process, which can reduce the time-consuming task of monitoring task allocation. , which can improve the efficiency of monitoring.
  • the supervisor can return the monitoring results to the server through the first terminal.
  • the server may add a monitoring record to the corresponding monitored object identifier according to the monitoring result. If the monitoring result is that the service data corresponding to the monitored object does not meet the requirements, a rectification notice is generated, and the rectification notice is sent to the second terminal, so that the monitored object promptly rectifies the corresponding service data.
  • the supervisor can use the first terminal to initiate a regulatory request to the server at any time. If it is found that the service data still fails to meet the requirements, the server generates a penalty notification according to the re-accepted service data that does not meet the specified prompt information, and sends the penalty notification to the second terminal.
  • the server After receiving the other petition information, the server re-evaluates the level of the petition information in the database, extracts one or more petition information with the highest rank according to the above manner, and generates a monitoring task according to the extracted petition information, and sends the monitoring task. To the first terminal. Considering that there is a petition information that contains a small number of keywords, the number of keywords does not reach the threshold, and the corresponding level is relatively low, resulting in multiple times being not sent to the first terminal for processing, and the server monitoring the petition time of the petition information.
  • the server extracts keywords in the monitoring file, and determines the correlation between the petition information and related legal policies or social hotspot issues according to the number of keywords included in the petition information, and sends the petition information to the first terminal according to the correlation degree, This allows more important petition information to be prioritized.
  • the object to be monitored has both the supervision obligation and the right to report, petition, etc.
  • the second terminal and the third terminal may be the same terminal or different terminals.
  • the server may monitor the monitored object according to the regulatory request initiated by the first terminal, or may also monitor the monitored object according to the report request or the petition request initiated by the third terminal. It should be noted that the step of monitoring by the server according to the supervision request initiated by the first terminal and the step of monitoring by the server according to the report request or the petition request initiated by the third terminal may be performed in parallel or sequentially.
  • the method further includes: monitoring whether each monitored object has a corresponding monitoring record according to a preset time frequency; if yes, acquiring a monitoring record, querying a preset rating indicator, according to the rating indicator and monitoring The record is scored on the monitored object; according to the score result, the corresponding education information is queried in the database; and the queried education information is pushed to the second terminal corresponding to the monitored object.
  • the preset time frequency can be once a week, once a month, or once a year, of course not limited to this.
  • the server monitors whether each monitored object has a corresponding monitoring record according to a preset time frequency. If it exists, the server judges whether it is necessary to provide education guidance to the corresponding monitored object according to the monitoring record, such as integrity education. Specifically, the server presets a plurality of scoring indicators, and each scoring indicator has a corresponding scoring standard. The server obtains the monitoring record of the monitored object within a preset time period, and calculates a score corresponding to each of the scoring indicators in the monitoring record according to the scoring standard corresponding to each scoring index, and further calculates the total score of the monitored object. The server compares whether the total score is lower than a threshold, and if so, queries the corresponding education information in the database, and pushes the queried education information to the second terminal corresponding to the monitored object.
  • the business behavior standardization of the monitored object is evaluated according to the monitoring record of the monitored object at a specified time.
  • the server actively provides educational information to the monitored object. The push is to prompt the monitored object to conduct business according to relevant regulations, thereby reducing the probability that the monitored object is reported, and indirectly reducing the monitoring burden of the supervisor.
  • the method further includes: if the monitored object is dissatisfied with the monitoring result or the verification result, the second terminal may send an appeal request to the server.
  • the appeal request carries the appeal information.
  • the server obtains the monitoring record corresponding to the appeal information, and sends the appeal information and the monitoring record to the first terminal.
  • the supervisor can return the processing decision such as acceptance, re-monitoring, return or rejection to the server through the first terminal.
  • the server forwards the processing decision to the corresponding second terminal.
  • a monitoring information processing apparatus including: a supervision module 302, a verification module 304, and a notification module 306, wherein:
  • the monitoring module 302 is configured to: when receiving the supervision request sent by the first terminal, generate a corresponding data submission task according to the supervision request, send the data submission task to the second terminal corresponding to the monitored object; and receive the second terminal according to the data submission Business data returned by the task; business data includes multiple fields.
  • the verification module 304 is configured to obtain a corresponding verification rule, where the verification rule includes multiple required fields and corresponding verification conditions; if the required field is in the service data, the corresponding field value is null, or the required field in the service data corresponds to If the field value does not meet the corresponding verification condition, the generated service data does not meet the specified prompt information.
  • the notification module 306 is configured to generate a rectification notification according to the prompt information, and send the rectification notification to the second terminal.
  • the apparatus further comprises:
  • the reporting module 308 is configured to: when receiving the report request sent by the reporter through the third terminal, the report request carries the reporter identifier and the report information; and the monitoring task is generated according to the report information.
  • the query module 310 is configured to query the supervisory personnel identifier corresponding to the monitoring task, and send the monitoring task to the first terminal corresponding to the supervisory personnel identifier, so that the first terminal monitors the service data corresponding to the monitored object according to the monitoring task. Return to the monitoring results.
  • the marking module 312 is configured to add the whistleblower identifier to the blacklist if the monitoring result is that the business data corresponding to the monitored object meets the requirements.
  • the notification module 306 is further configured to generate a rectification notice if the monitoring result is that the service data corresponding to the monitored object does not meet the requirement, and send the rectification notice to the second terminal.
  • the apparatus further comprises:
  • the petition module 314 is configured to store the petition information carried by the petition request to the database when receiving the petition request sent by the third terminal; and the plurality of petition information is also stored in the database.
  • the level identification module 316 is configured to acquire a monitoring file in a preset time period, extract a plurality of keywords in the monitoring file, and query the number of keywords included in each petition information; if the number of keywords in the petition information exceeds a threshold, Extracting the petition information;
  • the task assignment module 318 is configured to generate a corresponding monitoring task according to the extracted petition information, and send the monitoring task to the first terminal, so that the first terminal monitors the service data corresponding to the monitored object according to the monitoring task, and returns the monitoring result.
  • the notification module is further configured to generate a rectification notice if the monitoring result is that the service data corresponding to the monitored object does not meet the requirement, and send the rectification notice to the second terminal.
  • the above-described supervisory information processing apparatus can be implemented in the form of a computer readable instruction which can be run on a server as shown in FIG.
  • a server is provided, as shown in FIG. 4, which includes a processor, a storage device, and a network interface connected by a system bus.
  • the processor of the server is used to provide computing and control capabilities.
  • the storage device of the server includes a non-volatile storage medium and an internal storage.
  • the server's non-volatile storage medium stores an operating system, computer readable instructions, and a database.
  • the internal memory of the server provides an environment for the operation of operating systems and computer readable instructions in a non-volatile storage medium. Documents related to the monitoring system are stored in the database.
  • the network interface of the server is used for communicating with an external terminal through a network connection, for example, receiving a report request, a regulatory request, and service data sent by the terminal.
  • FIG. 4 is only a block diagram of a part of the structure related to the solution of the present application, and does not constitute a limitation on the server to which the solution of the present application is applied.
  • the specific server may include a ratio. More or fewer components are shown in the figures, or some components are combined, or have different component arrangements.
  • a computer device comprising a memory and one or more processors having stored therein computer readable instructions, the computer readable instructions being executed by the processor such that the one or more processors perform the step of: receiving the first When the supervision request is sent by the terminal, the corresponding data submission task is generated according to the supervision request, and the data submission task is sent to the second terminal corresponding to the monitored object; and the service data returned by the second terminal according to the data submission task is received; the service data includes multiple a field; obtaining a corresponding verification rule, the verification rule includes a plurality of required fields and corresponding verification conditions; if the field value of the required field in the service data is null, or the field value corresponding to the required field in the service data does not match Corresponding verification conditions are generated, the generated service data does not meet the specified prompt information; the rectification notice is generated according to the prompt information, and the rectification notice is sent to the second terminal.
  • the method when the processor executes the computer readable instructions, the method further performs the following steps: when receiving the report request sent by the reporter through the third terminal, the report request carries the reporter identifier and the report information; and generates the report information according to the report information
  • the monitoring task is to query the inspector's identification corresponding to the monitoring task; the monitoring task is sent to the first terminal corresponding to the inspecting personnel identification, so that the first terminal monitors the business data corresponding to the monitored object according to the monitoring task, and returns the monitoring result.
  • the whistleblower's logo is added to the blacklist; if the monitoring result is that the business data corresponding to the monitored object does not meet the requirements, a rectification notice is generated, and the rectification notice is sent to the second terminal.
  • the processor executes the computer readable instructions, the following steps are performed: acquiring occupation information of the plurality of supervisors; and, according to the occupation information of the supervisor, screening the supervisors corresponding to the monitoring type and the monitoring level of the monitoring task
  • the identification task and the inspection personnel identification are sent to the fourth terminal corresponding to the approval personnel; so that the approval personnel approves the inspection task and the corresponding inspection personnel identification through the fourth terminal within a preset time, and returns the approval result; If the result is disagree, the other supervisor's identity returned by the fourth terminal is received; the returned occupational information corresponding to the other supervisor's identification is obtained, and the other supervisor's logo is identified according to the occupational information and the monitoring type and the monitoring level of the monitoring task.
  • Matching if yes, sending the monitoring task to the first terminal corresponding to another supervisor's identification; otherwise, returning the step of sending the monitoring task and the supervisor's identification to the fourth terminal corresponding to the approver.
  • the processor executes the computer readable instructions, the following steps are further performed: when receiving the petition request sent by the third terminal, storing the petition information carried by the petition request to the database; The information of the petition; obtaining the monitoring file within the preset time period, extracting a plurality of keywords in the monitoring file; querying the number of keywords included in each petition information; and if the number of keywords in the petition information exceeds a threshold, extracting the The information of the petition is generated; the corresponding monitoring task is generated according to the extracted information, and the monitoring task is sent to the first terminal; so that the first terminal monitors the business data corresponding to the monitored object according to the monitoring task, and returns the monitoring result; If the service data corresponding to the monitored object does not meet the requirements, a rectification notice is generated, and the rectification notice is sent to the second terminal.
  • the method when the processor executes the computer readable instructions, the method further includes: monitoring, according to a preset time frequency, whether each monitored object has a corresponding monitoring record; if yes, acquiring the monitoring record to obtain a preset The scoring index is used to score the monitored object according to the scoring index and the monitoring record; according to the scoring result, the corresponding educational information is queried in the database; and the queried educational information is pushed to the second terminal corresponding to the monitored object.
  • One or more non-volatile storage media storing computer readable instructions, when executed by one or more processors, cause one or more processors to perform the steps of: transmitting when receiving the first terminal And the corresponding data submission task is generated according to the regulatory request, and the data submission task is sent to the second terminal corresponding to the monitored object; and the second terminal receives the service data returned according to the data submission task; the service data includes multiple fields; Obtaining a corresponding verification rule, where the verification rule includes multiple required fields and corresponding verification conditions; if the required field value in the service data is empty, or the field value corresponding to the required field in the service data does not meet the corresponding If the verification condition is generated, the service information does not meet the specified prompt information; the rectification notice is generated according to the prompt information, and the rectification notice is sent to the second terminal.
  • the computer readable instructions are further executed by the processor to: when receiving the report request sent by the reporter through the third terminal, the report request carries the reporter identifier and the report information;
  • the monitoring task is generated, and the inspector's identification corresponding to the monitoring task is inquired; the monitoring task is sent to the first terminal corresponding to the inspecting personnel identification, so that the first terminal monitors the business data corresponding to the monitored object according to the monitoring task, and returns to the monitoring.
  • the whistleblower's logo is added to the blacklist; if the monitoring result is that the business data corresponding to the monitored object does not meet the requirements, a rectification notice is generated, and the rectification notice is sent to the Two terminals.
  • the following steps are performed: obtaining occupation information of the plurality of supervisors; and, according to the occupation information of the supervisor, screening the monitoring corresponding to the monitoring type and the monitoring level of the monitoring task Personnel identification; sending the inspection task and the inspection personnel identification to the fourth terminal corresponding to the approval personnel; so that the approval personnel approves the inspection task and the corresponding inspection personnel identification through the fourth terminal within a preset time, and returns the approval result; If the result of the approval is disagree, the other supervisor's logo returned by the fourth terminal is received; the returned occupational information corresponding to the other supervisor's logo is retrieved, and the other supervisor's logo is identified according to the occupational information.
  • the level is matched; if yes, the monitoring task is sent to the first terminal corresponding to the other supervisor's identity; otherwise, the step of sending the monitoring task and the supervisor's identity to the fourth terminal corresponding to the approver is returned.
  • the following steps are further performed: when receiving the petition request sent by the third terminal, storing the petition information carried by the petition request to the database; Correspondence information; obtain monitoring files within a preset time period, extract multiple keywords in the monitoring file; query the number of keywords in each petition information; if the number of keywords in the petition information exceeds the threshold, extract the The information of the petition is recorded; the corresponding monitoring task is generated according to the extracted petition information, and the monitoring task is sent to the first terminal; so that the first terminal monitors the business data corresponding to the monitored object according to the monitoring task, and returns the monitoring result; As a result, the service data corresponding to the monitored object does not meet the requirements, and a rectification notice is generated, and the rectification notice is sent to the second terminal.
  • the computer readable instructions are further executed by the processor to: monitor whether each monitored object has a corresponding monitoring record according to a preset time frequency; if yes, obtain a monitoring record, obtain a preset
  • the scoring index is used to score the monitored object according to the scoring index and the monitoring record; according to the scoring result, the corresponding educational information is queried in the database; and the queried educational information is pushed to the second terminal corresponding to the monitored object.
  • Non-volatile memory can include read only memory (ROM), programmable ROM (PROM), electrically programmable ROM (EPROM), electrically erasable programmable ROM (EEPROM), or flash memory.
  • Volatile memory can include random access memory (RAM) or external cache memory.
  • RAM is available in a variety of formats, such as static RAM (SRAM), dynamic RAM (DRAM), synchronous DRAM (SDRAM), double data rate SDRAM (DDRSDRAM), enhanced SDRAM (ESDRAM), synchronization chain.
  • SRAM static RAM
  • DRAM dynamic RAM
  • SDRAM synchronous DRAM
  • DDRSDRAM double data rate SDRAM
  • ESDRAM enhanced SDRAM
  • Synchlink DRAM SLDRAM
  • Memory Bus Radbus
  • RDRAM Direct RAM
  • DRAM Direct Memory Bus Dynamic RAM
  • RDRAM Memory Bus Dynamic RAM

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Abstract

一种监察信息处理方法,包括:当接收到第一终端发送的监管请求时,根据监管请求生成对应的数据提交任务,将数据提交任务发送至被监察对象对应的第二终端;接收第二终端根据数据提交任务返回的业务数据;业务数据包括多个字段;获取对应的校验规则,校验规则包括多个必需字段及对应的校验条件;若必需字段在业务数据中对应的字段值为空,或者业务数据中必需字段对应的字段值不符合对应的校验条件,则生成业务数据不符合规定的提示信息;根据提示信息生成整改通知,将整改通知发送至第二终端。

Description

监察信息处理方法、装置、服务器和存储介质
本申请要求于2017年8月31日提交中国专利局,申请号为2017107746488,申请名称为“监察信息处理方法、装置、服务器和存储介质”的中国专利申请的优先权,其全部内容通过引用结合在本申请中。
技术领域
本申请涉及一种监察信息处理方法、装置、服务器和存储介质。
背景技术
金融市场日益复杂化,为了加强金融业务规范化,金融机构的金融业务需要受到相关部门的监察。例如,***、***、社保局、税务局、法院或者公安部门等监察部门可以对银行、保险公司或证券公司的金融业务进行监察。有些公司内部也设有监察岗位,可以对本公司的金融业务进行监察。当监察发现金融业务不符合相关规定时,监察部门可以对金融机构进行惩罚或者要求整改。监察过程会涉及纷杂的监察信息。但发明人意识到,目前缺乏有效的监察平台,监察部门或公司监察岗位的监察人员需要人工对纷杂的监察信息进行整理、审核等,延长监察周期,降低监察效率。
发明内容
根据本申请公开的各种实施例,提供一种监察信息处理方法、装置、服务器和存储介质。
一种监察信息处理方法,包括:
当接收到第一终端发送的监管请求时,根据所述监管请求生成对应的数据提交任务,将数据提交任务发送至被监察对象对应的第二终端;
接收第二终端根据所述数据提交任务返回的业务数据;所述业务数据包括多个字段;
获取对应的校验规则,所述校验规则包括多个必需字段及对应的校验条件;
若必需字段在业务数据中对应的字段值为空,或者业务数据中必需字段对应的字段值不符合对应的校验条件,则生成业务数据不符合规定的提示信息;及
根据所述提示信息生成整改通知,将整改通知发送至第二终端。
一种监察信息处理装置,包括:
监管模块,用于当接收到第一终端发送的监管请求时,根据所述监管请求生成对应的数据提交任务,将数据提交任务发送至被监察对象对应的第二终端;接收第二终端根据所述数据提交任务返回的业务数据;所述业务数据包括多个字段;
校验模块,用于获取对应的校验规则,所述校验规则包括多个必需字段及对应的校验条件;若必需字段在业务数据中对应的字段值为空,或者业务数据中必需字段对应的字段 值不符合对应的校验条件,则生成业务数据不符合规定的提示信息;及
通知模块,用于根据所述提示信息生成整改通知,将整改通知发送至第二终端。
一种计算机设备,包括存储器和一个或多个处理器,所述存储器中储存有计算机可读指令,所述计算机可读指令被所述处理器执行时,使得所述一个或多个处理器执行以下步骤:
当接收到第一终端发送的监管请求时,根据所述监管请求生成对应的数据提交任务,将数据提交任务发送至被监察对象对应的第二终端;
接收第二终端根据所述数据提交任务返回的业务数据;所述业务数据包括多个字段;
获取对应的校验规则,所述校验规则包括多个必需字段及对应的校验条件;
若必需字段在业务数据中对应的字段值为空,或者业务数据中必需字段对应的字段值不符合对应的校验条件,则生成业务数据不符合规定的提示信息;及
根据所述提示信息生成整改通知,将整改通知发送至第二终端。
一个或多个存储有计算机可读指令的非易失性存储介质,计算机可读指令被一个或多个处理器执行时,使得一个或多个处理器执行以下步骤:
当接收到第一终端发送的监管请求时,根据所述监管请求生成对应的数据提交任务,将数据提交任务发送至被监察对象对应的第二终端;
接收第二终端根据所述数据提交任务返回的业务数据;所述业务数据包括多个字段;
获取对应的校验规则,所述校验规则包括多个必需字段及对应的校验条件;
若必需字段在业务数据中对应的字段值为空,或者业务数据中必需字段对应的字段值不符合对应的校验条件,则生成业务数据不符合规定的提示信息;及
根据所述提示信息生成整改通知,将整改通知发送至第二终端。
本申请的一个或多个实施例的细节在下面的附图和描述中提出。本申请的其它特征、目的和优点将从说明书、附图以及权利要求书变得明显。
附图说明
为了更清楚地说明本申请实施例中的技术方案,下面将对实施例中所需要使用的附图作简单地介绍,显而易见地,下面描述中的附图仅仅是本申请的一些实施例,对于本领域普通技术人员来讲,在不付出创造性劳动的前提下,还可以根据这些附图获得其它的附图。
图1为根据一个或多个实施例中的监察信息处理方法应用环境图。
图2为根据一个或多个实施例中监察信息处理方法的流程图。
图3为根据一个或多个实施例中监察信息处理装置的结构示意图。
图4为根据一个或多个实施例中服务器的框图。
具体实施方式
为了使本申请的技术方案及优点更加清楚明白,以下结合附图及实施例,对本申请进 行进一步详细说明。应当理解,此处描述的具体实施例仅仅用以解释本申请,并不用于限定本申请。
可以理解,本申请所使用的术语“第一”、“第二”等可在本文中用于描述各种元件,但这些元件不受这些术语限制。这些术语仅用于将第一个元件与另一个元件区分。举例来说,在不脱离本申请的范围的情况下,可以将第一客户端称为第二客户端,且类似地,可将第二客户端称为第一客户端。第一客户端和第二客户端两者都是客户端,但其不是同一客户端。
本申请实施例中所提供的监察信息处理方法可以应用于如图1所示的应用环境中。第一终端102通过网络与服务器106连接。第二终端104通过网络与服务器106连接。被监察对象可以是一个公司的每个子公司,每个部门或每位员工。当监察人员需要对某一被监察对象对应的业务数据进行监察时,可以利用第一终端102向服务器106发起监管请求。服务器106根据监管请求生成对应的数据提交任务,将数据提交任务发送至该被监察对象对应的第二终端104。第二终端104根据数据提交任务向服务器106返回对应的业务数据。业务数据包括多个字段。服务器106获取对应的校验规则。校验规则包括多个必需字段及对应的校验条件。服务器106根据每个必需字段在业务数据中对应的字段值是否为空,以及业务数据中必需字段对应的字段值是否符合对应的校验条件,判断该项业务数据是否符合规定。若必需字段在业务数据中对应的字段值为空,或者业务数据中必需字段对应的字段值不符合对应的校验条件,则表示该项业务数据不符合规定,服务器106生成业务数据不符合规定的提示信息。服务器106根据提示信息生成整改通知,将整改通知发送至第二终端104,以提示被监察对象针对相应的业务数据及时整改。上述监察过程,服务器对业务数据进行校验,可以减少监察人员对业务数据进行人工校验的繁琐,从而可以减少监察人员的工作负担,也可以提高监察人员的监察效率。
在其中一个实施例中,如图2所示,提供了一种监察信息处理方法,以该方法应用于图1中服务器为例进行说明,具体包括以下步骤:
步骤202,当接收到第一终端发送的监管请求时,根据监管请求生成对应的数据提交任务,将数据提交任务发送至被监察对象对应的第二终端。
当某公司的业务行为需要受到监察部门的监察时,被监察对象可以是该公司的每个子公司,每个部门或每位员工。当监察人员需要对某一被监察对象对应的业务数据进行监察时,可以利用第一终端向服务器发起监管请求。监管请求中携带了被监察对象的信息,以及需要被监察对象提交的业务数据对应的时间段、数据类型和数据目录等信息。其中,数据目录包括一个或多个数据项。
服务器根据监管请求生成对应的数据提交任务,将数据提交任务发送至该被监察对象对应的第二终端。根据数据提交任务,被监察对象可以了解需要通过第二终端向服务器提交哪些业务数据。
步骤204,接收第二终端根据数据提交任务返回的业务数据;业务数据包括多个字段。
第二终端根据数据提交任务查询对应的业务数据,将查询到的业务数据发送至服务器。业务数据包括多个字段。例如,当业务数据包括业务来往邮件时,业务数据包括一个或多个收件人等字段。
步骤206,获取对应的校验规则,校验规则包括多个必需字段及对应的校验条件。
步骤208,若必需字段在业务数据中对应的字段值为空,或者业务数据中必需字段对应的字段值不符合对应的校验条件,则生成业务数据不符合规定的提示信息。
服务器针对每种数据类型存储了对应的校验规则。也就是说,不同的业务数据具有不同的校验规则。校验规则包括多个必需字段。必需字段是被监察对象办理对应某种类型的业务所不可缺少的字段,例如,保险公司在办理理赔业务时,参保人证件号为不可缺少的字段。每个必需字段具有对应的校验条件,如业务邮件中对应的收件人与预设的收件人一致,参保人保单在保险期间内等。
服务器根据监管请求携带的数据类型,获取对应的校验规则,根据该校验规则对第二终端返回的业务数据进行校验。具体的,服务器判断必需字段在业务数据中对应的字段值是否为空,以及业务数据中必需字段对应的字段值是否符合对应的校验条件,从而判断该项业务数据是否符合规定。若必需字段在业务数据中对应的字段值为空,或者业务数据中业务数据中必需字段对应的字段值不符合对应的校验条件,则表示该项业务数据不符合规定,服务器生成业务数据不符合规定的提示信息。
在对业务数据完成校验之后,服务器可以根据校验结果为对应的被监察对象标识添加监察记录。被监察对象标识可以唯一标识一个被监察对象,如员工号,证件号等。此外,服务器还对发起监管请求的监察人员信息、监察时间、监察结果(校验结果)等监察信息进行记录,利于对监察信息的留存和统计。服务器可以根据被监察对象标识查询对应的领导信息等,根据查询到的部门领导信息将上述监察记录发送至领导对应的终端,以方便部门领导及时了解监察记录。
步骤210,根据提示信息生成整改通知,将整改通知发送至第二终端。
服务器根据提示信息生成整改通知,将整改通知发送至第二终端,以提示被监察对象针对相应的业务数据及时整改。针对该被监察对象,监察人员可以利用第一终端随时再次向服务器发起监管请求。若再次监察发现业务数据仍旧不符合规定,则服务器根据再次接收到的业务数据不符合规定的提示信息生成惩罚通知,将惩罚通知发送至第二终端。
本实施例中,服务器接收到第一终端发送的监管请求之后,向第二终端下发数据提交任务,第二终端可以根据数据提交任务将对应的业务数据提交至服务器;服务器预设了校验规则,利用校验规则可以判断必需字段在业务数据中对应的字段值是否为空,以及业务数据中必需字段对应的字段值是否符合对应的校验条件,从而可以对业务数据是否符合规定进行校验,可以减少监察人员对业务数据进行人工校验的繁琐,从而可以减少监察人员的工作负担,也可以提高监察人员的监察效率;若不符合规定,服务器可以根据业务数据不符合规定的提示信息向第二终端下发整改通知,从而可以通知被监察对象及时整改。
在其中一个实施例中,该方法还包括:当接收到举报人通过第三终端发送的举报请求时,举报请求携带了举报人标识和举报信息;根据举报信息生成监察任务,查询与监察任务对应的监察人员标识;将监察任务发送至与监察人员标识对应的第一终端,以使得第一终端根据监察任务对被监察对象对应的业务数据进行监察,返回监察结果;若监察结果为被监察对象对应的业务数据符合规定,则将举报人标识加入黑名单;若监察结果为被监察对象对应的业务数据不符合规定,生成整改通知,将整改通知发送至第二终端。
当公司员工或者其他利害关系人发现该公司存在挪用资金、职务侵占等不符合规定的业务行为时,可以作为举报人通过第三终端向服务器发起举报请求。该举报请求中携带了举报信息,如举报原因、举报人信息、被举报人信息等。服务器根据举报信息生成对应的监察任务。监察任务具有对应的监察类型和监察级别。服务器存储了多个监察人员的职业信息。每个监察人员具有唯一的监察人员标识。服务器根据监察人员的职业信息,筛选与该监察任务的监察类型和监察级别对应的监察人员标识,以进行监察人员的指派。服务器将监察任务发送至该监察人员标识对应的第一终端。根据举报信息,监察人员可以通过第一终端对被监察对象对应的业务数据进行监察,以判断被监察对象是否存在不符合规定的业务行为。监察人员可以利用第一终端将监察结果反馈至服务器。服务器可以根据监察结果为对应的被监察对象标识添加监察记录。
若监察结果为被监察对象对应的业务数据符合规定,则表示举报人的举报行为属于假举报行为。举报人信息包括举报人标识。服务器获取该举报人标识对应的假举报次数,若假举报次数达到第一阈值,则将该举报人标识加入黑名单,以减少假举报行为对监察人员带来的不必要监察负担。
若监察结果为被监察对象对应的业务数据不符合规定,生成整改通知,将整改通知发送至第二终端,以提示被监察对象针对相应的业务数据及时整改。针对该被监察对象,监察人员可以利用第一终端随时再次向服务器发起监管请求。若再次监察发现业务数据仍旧不符合规定,则服务器根据再次接收到的业务数据不符合规定的提示信息生成惩罚通知,将惩罚通知发送至第二终端。
本实施例中,由于服务器直接根据监察任务进行监察人员的指派,由此能够将监察任务分配给合适的监察人员进行监察,可以有效节省监察人员的指派时长,从而可以提高监察效率;根据监察人员通过第一终端返回的监察结果判断举报行为的真实性,若举报行为为假举报行为,将该举报人标识加入黑名单,可以减少假举报行为对监察人员带来的不必要监察负担。
在其中一个实施例中,监察任务具有对应的监察类型和监察级别;查询与监察任务对应的监察人员标识的步骤,包括:获取多个监察人员的职业信息;根据监察人员的职业信息,筛选与监察任务的监察类型和监察级别对应的监察人员标识;将监察任务和监察人员标识发送至审批人员对应的第四终端;以使得审批人员通过第四终端在预设时间内对监察任务和对应的监察人员标识进行审批,返回审批结果;若审批结果为不同意,则接收第四 终端返回的另一个监察人员标识;获取返回的另一个监察人员标识对应的职业信息,根据职业信息识别另一个监察人员标识是否与监察任务的监察类型和监察级别相匹配;若是,则将监察任务发送至另一个监察人员标识对应的第一终端,否则,返回将监察任务和监察人员标识发送至审批人员对应的第四终端的步骤。
服务器根据举报信息生成对应的监察任务。举报信息还包括涉案金额、案发时间、基本案情等。其中,被举报人信息包括被举报人所属部门,被举报人所在地等。服务器根据举报原因识别监察任务对应的监察类型。监察任务对应的监察类型包括:挪用资金、职务侵占、商业贿赂、非法集资、非法担保、非法经营、传销、诈骗、洗钱等。服务器获取预设的级别评定标准,根据级别评定标准、涉案金额和基本案情等对监察任务的监察级别进行评定。服务器存储了多个监察人员标识对应的职业信息,如监察范围、当前任务量和监察经验等。职业信息可以是对应的监察人员通过第一终端预先发送至服务器的。
服务器根据监察任务的监察类型和监察级别,以及多个监察人员的监察范围、当前任务量和监察经验等,从中筛选与当前的监察任务相匹配的监察人员标识。具体的,服务器查询监察级别和经验区间的对应关系,筛选监察范围包括该监察任务对应的监察类型,监察经验在监察级别对应的经验区间内,且当前任务量低于第二阈值的监察人员标识。
另一个实施例中,服务器首先根据被举报人所在地筛选与监察任务相匹配的监察组,再利用上述方式从该监察组筛选出与监察任务相匹配的监察人员。具体的,实际操作中,为了加大监察力度,监察部门和公司监察岗位会在多个位置分别部署监察组,每个监察组配备多个监察人员。监察人员的职业信息还包括所属监察组的监察组标识。服务器将举报信息中被举报人所在地转换为电子地图中的地理坐标,根据该地理坐标在预设范围内搜索距离被举报人所在地最近的监察组标识在电子地图中搜索预设范围内的监察组标识。预设范围可以是同一个行政区域,如南山区,也可以是预设距离,如10公里。在筛选出被举报人所在地预设范围内的监察组之后,服务器利用上述方式从该监察组筛选出与监察任务相匹配的监察人员。根据被举报人所在地进行监察人员的指派,可以节省监察人员前往被举报人所在地的耗时,从而提高监察效率。
在筛选出与监察任务对应的监察人员标识之后,服务器查询该监察人员标识对应的部门领导信息,根据部门领导信息将监察任务和该监察人员标识发送至该部门领导对应的第四终端。部门领导作为审批人员可以通过第四终端在预设时间内对监察任务和对应的监察人员标识进行审批,将审批结果发送至服务器。若审批结果为同意,则服务器将监察任务发送至该监察人员标识对应的第一终端。
若监察人员标识对应的监察人员处于请假、调休或者离职等状态,部门领导可以通过第四终端重新指派另一个监察人员,将不同意的审批结果发送至服务器。服务器接收第四终端返回的另一个监察人员标识,获取返回的另一个监察人员标识对应的职业信息,根据职业信息按照上述方式识别该另一个监察人员标识是否与监察任务的监察类型和监察级别相匹配。若是,则服务器将监察任务发送至该另一个监察人员标识对应的第一终端。否 则,服务器将监察任务和监察人员标识再次发送至审批人员对应的第四终端,以使得审批人员通过第四终端再次对监察人员进行指派,以避免不恰当的指派影响监察任务的执行效果和执行效率。
本实施例中,由于服务器直接根据监察任务对应的监察类型和监察级别,即可筛选出相应的监察人员标识,由此能够将监察任务分配给合适的监察人员进行监察,可以有效节省监察人员的指派耗时,进而可以提高监察效率;服务器筛选出的监察人员标识在经过审批人员的审批之后才真实生效,可以避免因指派的监察人员处于请假或者调休等状态对监察任务造成耽搁;若审批人员不同意服务器的指派结果,可以通过第四终端对监察人员重新进行指派,从而既可以减少监察人员的指派耗时,也可以适应实际情况及时变更指派信息。
在其中一个实施例中,该方法还包括:当接收到第三终端发送的信访请求时,将信访请求携带的信访信息存储至数据库;数据库中还存储了多条信访信息;获取预设时间段内的监察文件,在监察文件中提取多个关键词;查询每条信访信息中包含关键词的数量;若信访信息中的关键词数量超过阈值,则提取所述信访信息;根据提取到的信访信息生成对应的监察任务,将监察任务发送至第一终端;以使得第一终端根据监察任务对被监察对象对应的业务数据进行监察,返回监察结果;若监察结果为被监察对象对应的业务数据不符合规定,生成整改通知,将整改通知发送至第二终端。
当公司员工或者其他利害关系人发现该公司的某项业务流程、业务制度或者业务规范不合理时,可以通过第三终端向服务器发起信访请求。信访请求中携带了信访信息,包括信访事件和信访时间等。服务器将信访信息存储至数据库。在将该信访信息存储至数据库之前,数据库中可能已经存储了多条信访信息。面对海量的信访信息,监察人员难以判断信访信息的真实性和重要性,只能简单的根据信访时间依次对信访事件进行处理。这使得较为重要的信访事件难以得到优先处理。
信访事件通常与相关法律政策或者社会热点问题有关,由此本实施例服务器根据信访事件与相关法律政策或者社会热点问题的相关度,在海量的信访信息中进行一条或多条信访信息的抓取。与业务流程、业务制度或者业务规范相关的法律政策或社会热点问题等可以统称为监察文件。具体的,服务器获取预设时间段内的监察文件,在监察文件中提取多个关键词。考虑到信访信息中可能会存在与关键词近义或同义,但与关键词表述方式不同的词汇,服务器查询与提取到的关键词近义或同义的词汇,将查询到的词汇也作为关键词。服务器根据上述每个关键词在信访信息中是否出现,统计数据库中多条信访信息分别包含关键词的数量。值得注意的是,服务器对信访信息包含关键词数量的统计是依据信访信息中是否出现某个关键词,而与一个关键词在信访信息中出现的频次无关。例如,服务器在监察文件中提取到的关键词包括A、B和C,若信访信息中出现了3次关键词A和5次关键词B,则最后统计该条信访信息中包含2个关键词:A和B。
在监察文件中提取到的关键词可以称为基础关键词,根据基础关键词增加的一个或多 个关键词可以称为从属关键词。需要说明的是,服务器对信访信息包含关键词数量进行统计时,从属关键词与其对应的基础关键词是等效的。也就是说,若信访信息中同时包含某个基础关键词和对应的从属关键词,或者仅包含某个基础关键词对应的从属关键词,则服务器最终统计该条信访信息中包含对应的基础关键词,从而服务器最终的统计结果是信访信息中包含了哪些基础关键词。例如,在上述举例中,服务器增加了与A同义的关键词A1和A2,若信访信息中出现了3次关键词A、1次关键词A1、2次关键词A2和5次关键词B,则最后统计该条信访信息中包含的关键词数量仍为2个:A和B。
服务器判断信访信息中的关键词数量是否超过阈值,若是,则将对应的信访信息标记为优先处理信访信息,在数据库中提取优先处理信访信息,根据优先处理信访信息生成监察任务。
另一个实施例中,为了能够将不同信访信息对应的监察任务分配给合适的监察人员进行监察,服务器对提取出的信访信息的等级进行评判,根据信访信息的等级筛选对应的监察人员标识。具体的,服务器获取预设的等级评判标准。等级评判标准包括多个数量区间及其对应的等级,如9~10个关键词为1级信访信息,6~8个关键词为2级信访信息。服务器根据信访信息中关键词数量所属的数量区间,识别信访信息的等级。信访信息的等级也可以视为监察任务的等级。信访信息还包括信访类型,如保险类、投资类等。不同的信访类型对应不同的信访流程,如保险类的信访信息对应的信访流程可以是直接现场监察;投资类的信访信息对应的信访流程可以是非现场分析后进行现场监察。服务器根据该信访信息的信访类型查询对应的信访流程,获取该信访流程部标识。每个信访流程部配备多个监察人员。每个监察人员具有唯一的监察人员标识。服务器获取该信访流程部标识对应的多个监察人员标识,获取各个监察人员标识对应的职业信息,如监察范围,监察经验等。服务器查询信访信息等级和经验区间的对应关系,筛选监察范围包括信访事件,监察经验在信访信息等级对应的经验区间内的监察人员标识。服务器根据监察任务的等级获取相匹配的监察人员标识,将监察任务发送至该监察人员标识对应的第一终端。服务器根据信访类型识别对应的信访流程,根据信访信息的等级筛选对饮的监察人员标识,自动将监察任务发送至相应信访流程该应监察人员标识对应的第一终端,可以减少监察任务分配耗时,从而能够提高监察效率。
监察人员可以通过第一终端将监察结果返回至服务器。服务器可以根据监察结果为对应的被监察对象标识添加监察记录。若监察结果为被监察对象对应的业务数据不符合规定,生成整改通知,将整改通知发送至第二终端,以提示被监察对象针对相应的业务数据及时整改。针对该被监察对象,监察人员可以利用第一终端随时再次向服务器发起监管请求。若再次监察发现业务数据仍旧不符合规定,则服务器根据再次接收到的业务数据不符合规定的提示信息生成惩罚通知,将惩罚通知发送至第二终端。
服务器在接收到其他的信访信息之后对数据库中的信访信息的等级重新进行评定,按照上述方式提取等级最高的一条或多条信访信息,以及根据提取到的信访信息生成监察任 务,将监察任务发送至第一终端。考虑到存在一条信访信息包含关键词数量较少,关键词数量未到达阈值,其对应的等级比较低,导致多次均未被发送至第一终端进行处理的情况,服务器监测信访信息的信访时间与当前时间的时间差是否达到阈值,若是,则按照上述方式在数据库中提取该条信访信息,生成监察任务,将监察任务发送至对应的第一终端,从而可以兼顾信访信息的重要性和时效性进行监察任务的生成和分配。
本实施例中,服务器在监察文件中提取关键词,根据信访信息包含关键词的数量判断信访信息与相关法律政策或者社会热点问题的相关度,根据相关度将信访信息发送至第一终端,由此使得较为重要的信访信息可以得到优先处理。
可以理解,被监察对象既有监督义务,也有举报、信访等权利,因而第二终端与第三终端可以是同一个终端,也可以是不同的终端。服务器可以根据第一终端发起的监管请求对被监察对象进行监察,也可以根据第三终端发起的举报请求或信访请求对被监察对象进行监察。需要说明的是,服务器根据第一终端发起的监管请求进行监察的步骤与服务器根据第三终端发起的举报请求或信访请求进行监察的步骤可以并列执行,也可以先后执行。
在其中一个实施例中,该方法还包括:按照预设的时间频率监测每个被监察对象是否存在对应的监察记录;若是,则获取监察记录,查询预设的评分指标,根据评分指标和监察记录对被监察对象进行评分;根据评分结果,在数据库中查询对应的教育信息;将查询到的教育信息推送至被监察对象对应的第二终端。
预设的时间频率可以是一个星期一次,也可以是一个月一次,还可以是一年一次,当然并不局限于此。服务器按照预设的时间频率监测每个被监察对象是否存在对应的监察记录。若存在,则服务器根据监察记录判断是否需要对相应的被监察对象进行教育指导,如廉政教育等。具体的,服务器预设了多项评分指标,每项评分指标具有对应的评分标准。服务器获取被监察对象在预设时间段内的监察记录,根据每项评分指标对应的评分标准分别计算监察记录中每项评分指标对应的得分,进而可以计算该被监察对象总的得分。服务器比较该总的得分是否低于阈值,若是,则在数据库中查询对应的教育信息,将查询到的教育信息推送至该被监察对象对应的第二终端。
本实施例中,每隔指定时间根据被监察对象的监察记录,对被监察对象的业务行为规范度进行评估,当发现被监察对象的得分低于阈值时,服务器主动向被监察对象进行教育信息的推送,以提示被监察对象按照相关规定办理业务,从而降低被监察对象被举报的概率,可以间接的减少监察人员的监察负担。
在其中一个实施例中,该方法还包括:被监察对象对监察结果或校验结果不服的,可以通过第二终端向服务器发送申诉请求。申诉请求携带了申诉信息。服务器获取申诉信息对应的监察记录,将申诉信息和监察记录发送至第一终端。监察人员可以通过第一终端向服务器返回受理、重新监察、退回或者驳回等处理决定。服务器将处理决定转发至对应的第二终端。
应该理解的是,虽然图2的流程图中的各个步骤按照箭头的指示依次显示,但是这些 步骤并不是必然按照箭头指示的顺序依次执行。除非本文中有明确的说明,这些步骤的执行并没有严格的顺序限制,这些步骤可以以其它的顺序执行。而且,图2中的至少一部分步骤可以包括多个子步骤或者多个阶段,这些子步骤或者阶段并不必然是在同一时刻执行完成,而是可以在不同的时刻执行,这些子步骤或者阶段的执行顺序也不必然是依次进行,而是可以与其它步骤或者其它步骤的子步骤或者阶段的至少一部分轮流或者交替地执行。
在其中一个实施例中,如图3所示,提供了一种监察信息处理装置,包括:监管模块302,校验模块304和通知模块306,其中:
监管模块302,用于当接收到第一终端发送的监管请求时,根据监管请求生成对应的数据提交任务,将数据提交任务发送至被监察对象对应的第二终端;接收第二终端根据数据提交任务返回的业务数据;业务数据包括多个字段。
校验模块304,用于获取对应的校验规则,校验规则包括多个必需字段及对应的校验条件;若必需字段在业务数据中对应的字段值为空,或者业务数据中必需字段对应的字段值不符合对应的校验条件,则生成业务数据不符合规定的提示信息。
通知模块306,用于根据提示信息生成整改通知,将整改通知发送至第二终端。
在其中一个实施例中,该装置还包括:
举报模块308,用于当接收到举报人通过第三终端发送的举报请求时,举报请求携带了举报人标识和举报信息;根据举报信息生成监察任务。
查询模块310,用于查询与监察任务对应的监察人员标识;将监察任务发送至与监察人员标识对应的第一终端,以使得第一终端根据监察任务对被监察对象对应的业务数据进行监察,返回监察结果。
标记模块312,用于若监察结果为被监察对象对应的业务数据符合规定,则将举报人标识加入黑名单。通知模块306还用于若监察结果为被监察对象对应的业务数据不符合规定,生成整改通知,将整改通知发送至第二终端。
在其中一个实施例中,该装置还包括:
信访模块314,用于当接收到第三终端发送的信访请求时,将信访请求携带的信访信息存储至数据库;数据库中还存储了多条信访信息。
等级识别模块316,用于获取预设时间段内的监察文件,在监察文件中提取多个关键词;查询每条信访信息中包含关键词的数量;若信访信息中的关键词数量超过阈值,则提取所述信访信息;
任务分配模块318,用于根据提取到的信访信息生成对应的监察任务,将监察任务发送至第一终端;以使得第一终端根据监察任务对被监察对象对应的业务数据进行监察,返回监察结果;通知模块,还用于若监察结果为被监察对象对应的业务数据不符合规定,生成整改通知,将整改通知发送至第二终端。
上述监察信息处理装置可以实现为一种计算机可读指令的形式,计算机可读指令可以 在如图4所示的服务器上运行。
在其中一个实施例中,提供了一种服务器,如图4所示,该服务器包括通过***总线连接的处理器、存储装置和网络接口。其中,该服务器的处理器用于提供计算和控制能力。该服务器的存储装置包括非易失性存储介质、内存储器。该服务器的非易失性存储介质存储有操作***、计算机可读指令和数据库。该服务器的内存储器为非易失性存储介质中的操作***和计算机可读指令的运行提供环境。数据库中存储了与监察制度相关的文件等。该服务器的网络接口用于与外部的终端通过网络连接通信,比如,接收终端发送的举报请求、监管请求以及业务数据等。
本领域技术人员可以理解,图4中示出的结构,仅仅是与本申请方案相关的部分结构的框图,并不构成对本申请方案所应用于其上的服务器的限定,具体的服务器可以包括比图中所示更多或更少的部件,或者组合某些部件,或者具有不同的部件布置。
一种计算机设备,包括存储器和一个或多个处理器,存储器中储存有计算机可读指令,计算机可读指令被处理器执行时,使得一个或多个处理器执行以下步骤:当接收到第一终端发送的监管请求时,根据监管请求生成对应的数据提交任务,将数据提交任务发送至被监察对象对应的第二终端;接收第二终端根据数据提交任务返回的业务数据;业务数据包括多个字段;获取对应的校验规则,校验规则包括多个必需字段及对应的校验条件;若必需字段在业务数据中对应的字段值为空,或者业务数据中必需字段对应的字段值不符合对应的校验条件,则生成业务数据不符合规定的提示信息;根据提示信息生成整改通知,将整改通知发送至第二终端。
在其中一个实施例中,处理器执行计算机可读指令时还执行以下步骤:当接收到举报人通过第三终端发送的举报请求时,举报请求携带了举报人标识和举报信息;根据举报信息生成监察任务,查询与监察任务对应的监察人员标识;将监察任务发送至与监察人员标识对应的第一终端,以使得第一终端根据监察任务对被监察对象对应的业务数据进行监察,返回监察结果;若监察结果为被监察对象对应的业务数据符合规定,则将举报人标识加入黑名单;若监察结果为被监察对象对应的业务数据不符合规定,生成整改通知,将整改通知发送至第二终端。
在其中一个实施例中,处理器执行计算机可读指令时还执行以下步骤:获取多个监察人员的职业信息;根据监察人员的职业信息,筛选与监察任务的监察类型和监察级别对应的监察人员标识;将监察任务和监察人员标识发送至审批人员对应的第四终端;以使得审批人员通过第四终端在预设时间内对监察任务和对应的监察人员标识进行审批,返回审批结果;若审批结果为不同意,则接收第四终端返回的另一个监察人员标识;获取返回的另一个监察人员标识对应的职业信息,根据职业信息识别另一个监察人员标识是否与监察任务的监察类型和监察级别相匹配;若是,则将监察任务发送至另一个监察人员标识对应的第一终端,否则,返回将监察任务和监察人员标识发送至审批人员对应的第四终端的步骤。
在其中一个实施例中,处理器执行计算机可读指令时还执行以下步骤:当接收到第三 终端发送的信访请求时,将信访请求携带的信访信息存储至数据库;数据库中还存储了多条信访信息;获取预设时间段内的监察文件,在监察文件中提取多个关键词;查询每条信访信息中包含关键词的数量;若信访信息中的关键词数量超过阈值,则提取所述信访信息;根据提取到的信访信息生成对应的监察任务,将监察任务发送至第一终端;以使得第一终端根据监察任务对被监察对象对应的业务数据进行监察,返回监察结果;若监察结果为被监察对象对应的业务数据不符合规定,生成整改通知,将整改通知发送至第二终端。
在其中一个实施例中,处理器执行计算机可读指令时还执行以下步骤:按照预设的时间频率监测每个被监察对象是否存在对应的监察记录;若是,则获取监察记录,获取预设的评分指标,根据评分指标和监察记录对被监察对象进行评分;根据评分结果,在数据库中查询对应的教育信息;将查询到的教育信息推送至被监察对象对应的第二终端。
一个或多个存储有计算机可读指令的非易失性存储介质,计算机可读指令被一个或多个处理器执行时,使得一个或多个处理器执行以下步骤:当接收到第一终端发送的监管请求时,根据监管请求生成对应的数据提交任务,将数据提交任务发送至被监察对象对应的第二终端;接收第二终端根据数据提交任务返回的业务数据;业务数据包括多个字段;获取对应的校验规则,校验规则包括多个必需字段及对应的校验条件;若必需字段在业务数据中对应的字段值为空,或者业务数据中必需字段对应的字段值不符合对应的校验条件,则生成业务数据不符合规定的提示信息;根据提示信息生成整改通知,将整改通知发送至第二终端。
在其中一个实施例中,计算机可读指令被处理器执行时还执行以下步骤:当接收到举报人通过第三终端发送的举报请求时,举报请求携带了举报人标识和举报信息;根据举报信息生成监察任务,查询与监察任务对应的监察人员标识;将监察任务发送至与监察人员标识对应的第一终端,以使得第一终端根据监察任务对被监察对象对应的业务数据进行监察,返回监察结果;若监察结果为被监察对象对应的业务数据符合规定,则将举报人标识加入黑名单;若监察结果为被监察对象对应的业务数据不符合规定,生成整改通知,将整改通知发送至第二终端。
在其中一个实施例中,计算机可读指令被处理器执行时还执行以下步骤:获取多个监察人员的职业信息;根据监察人员的职业信息,筛选与监察任务的监察类型和监察级别对应的监察人员标识;将监察任务和监察人员标识发送至审批人员对应的第四终端;以使得审批人员通过第四终端在预设时间内对监察任务和对应的监察人员标识进行审批,返回审批结果;若审批结果为不同意,则接收第四终端返回的另一个监察人员标识;获取返回的另一个监察人员标识对应的职业信息,根据职业信息识别另一个监察人员标识是否与监察任务的监察类型和监察级别相匹配;若是,则将监察任务发送至另一个监察人员标识对应的第一终端,否则,返回将监察任务和监察人员标识发送至审批人员对应的第四终端的步骤。
在其中一个实施例中,计算机可读指令被处理器执行时还执行以下步骤:当接收到第 三终端发送的信访请求时,将信访请求携带的信访信息存储至数据库;数据库中还存储了多条信访信息;获取预设时间段内的监察文件,在监察文件中提取多个关键词;查询每条信访信息中包含关键词的数量;若信访信息中的关键词数量超过阈值,则提取所述信访信息;根据提取到的信访信息生成对应的监察任务,将监察任务发送至第一终端;以使得第一终端根据监察任务对被监察对象对应的业务数据进行监察,返回监察结果;若监察结果为被监察对象对应的业务数据不符合规定,生成整改通知,将整改通知发送至第二终端。
在其中一个实施例中,计算机可读指令被处理器执行时还执行以下步骤:按照预设的时间频率监测每个被监察对象是否存在对应的监察记录;若是,则获取监察记录,获取预设的评分指标,根据评分指标和监察记录对被监察对象进行评分;根据评分结果,在数据库中查询对应的教育信息;将查询到的教育信息推送至被监察对象对应的第二终端。
本领域普通技术人员可以理解实现上述实施例方法中的全部或部分流程,是可以通过计算机可读指令来指令相关的硬件来完成,所述的计算机可读指令可存储于一非易失性计算机可读取存储介质中,该计算机可读指令在执行时,可包括如上述各方法的实施例的流程。其中,本申请所提供的各实施例中所使用的对存储器、存储、数据库或其它介质的任何引用,均可包括非易失性和/或易失性存储器。非易失性存储器可包括只读存储器(ROM)、可编程ROM(PROM)、电可编程ROM(EPROM)、电可擦除可编程ROM(EEPROM)或闪存。易失性存储器可包括随机存取存储器(RAM)或者外部高速缓冲存储器。作为说明而非局限,RAM以多种形式可得,诸如静态RAM(SRAM)、动态RAM(DRAM)、同步DRAM(SDRAM)、双数据率SDRAM(DDRSDRAM)、增强型SDRAM(ESDRAM)、同步链路(Synchlink)DRAM(SLDRAM)、存储器总线(Rambus)直接RAM(RDRAM)、直接存储器总线动态RAM(DRDRAM)、以及存储器总线动态RAM(RDRAM)等。
以上实施例的各技术特征可以进行任意的组合,为使描述简洁,未对上述实施例中的各个技术特征所有可能的组合都进行描述,然而,只要这些技术特征的组合不存在矛盾,都应当认为是本说明书记载的范围。
以上实施例仅表达了本申请的几种实施方式,其描述较为具体和详细,但并不能因此而理解为对发明专利范围的限制。应当指出的是,对于本领域的普通技术人员来说,在不脱离本申请构思的前提下,还可以做出若干变形和改进,这些都属于本申请的保护范围。因此,本申请专利的保护范围应以所附权利要求为准。

Claims (20)

  1. 一种监察信息处理方法,包括:
    当接收到第一终端发送的监管请求时,根据所述监管请求生成对应的数据提交任务,将数据提交任务发送至被监察对象对应的第二终端;
    接收第二终端根据所述数据提交任务返回的业务数据;所述业务数据包括多个字段;
    获取对应的校验规则,所述校验规则包括多个必需字段及对应的校验条件;
    若必需字段在业务数据中对应的字段值为空,或者业务数据中必需字段对应的字段值不符合对应的校验条件,则生成业务数据不符合规定的提示信息;及
    根据所述提示信息生成整改通知,将整改通知发送至第二终端。
  2. 根据权利要求1所述的方法,其特征在于,还包括:
    当接收到举报人通过第三终端发送的举报请求时,所述举报请求携带了举报人标识和举报信息;
    根据所述举报信息生成监察任务,查询与监察任务对应的监察人员标识;
    将监察任务发送至与所述监察人员标识对应的第一终端,以使得第一终端根据所述监察任务对被监察对象对应的业务数据进行监察,返回监察结果;
    若监察结果为被监察对象对应的业务数据符合规定,则将所述举报人标识加入黑名单;及
    若监察结果为被监察对象对应的业务数据不符合规定,生成整改通知,将整改通知发送至第二终端。
  3. 根据权利要求2所述的方法,其特征在于,所述监察任务具有对应的监察类型和监察级别;所述查询与监察任务对应的监察人员标识,包括:
    获取多个监察人员的职业信息;
    根据监察人员的职业信息,筛选与所述监察任务的监察类型和监察级别对应的监察人员标识;
    将所述监察任务和所述监察人员标识发送至审批人员对应的第四终端;以使得审批人员通过所述第四终端在预设时间内对监察任务和对应的监察人员标识进行审批,返回审批结果;
    若审批结果为不同意,则接收所述第四终端返回的另一个监察人员标识;
    获取返回的另一个监察人员标识对应的职业信息,根据所述职业信息识别所述另一个监察人员标识是否与所述监察任务的监察类型和监察级别相匹配;及
    若是,则将监察任务发送至所述另一个监察人员标识对应的第一终端,否则,返回将监察任务和监察人员标识发送至审批人员对应的第四终端的步骤。
  4. 根据权利要求1所述的方法,其特征在于,还包括:
    当接收到第三终端发送的信访请求时,将所述信访请求携带的信访信息存储至数据库;所述数据库中还存储了多条信访信息;
    获取预设时间段内的监察文件,在所述监察文件中提取多个关键词;
    查询每条信访信息中包含关键词的数量,若信访信息中的关键词数量超过阈值,则提取所述信访信息;
    根据提取到的信访信息生成对应的监察任务,将所述监察任务发送至第一终端;以使得第一终端根据所述监察任务对被监察对象对应的业务数据进行监察,返回监察结果;及
    若监察结果为被监察对象对应的业务数据不符合规定,生成整改通知,将整改通知发送至第二终端。
  5. 根据权利要求1所述的方法,其特征在于,还包括:
    按照预设的时间频率监测每个被监察对象是否存在对应的监察记录;
    若是,则获取所述监察记录,获取预设的评分指标,根据评分指标和监察记录对被监察对象进行评分;
    根据评分结果,在数据库中查询对应的教育信息;及
    将查询到的教育信息推送至被监察对象对应的第二终端。
  6. 一种监察信息处理装置,包括:
    监管模块,用于当接收到第一终端发送的监管请求时,根据所述监管请求生成对应的数据提交任务,将数据提交任务发送至被监察对象对应的第二终端;接收第二终端根据所述数据提交任务返回的业务数据;所述业务数据包括多个字段;
    校验模块,用于获取对应的校验规则,所述校验规则包括多个必需字段及对应的校验条件;若必需字段在业务数据中对应的字段值为空,或者业务数据中必需字段对应的字段值不符合对应的校验条件,则生成业务数据不符合规定的提示信息;及
    通知模块,用于根据所述提示信息生成整改通知,将整改通知发送至第二终端。
  7. 根据权利要求6所述的装置,其特征在于,还包括:
    举报模块,用于当接收到举报人通过第三终端发送的举报请求时,所述举报请求携带了举报人标识和举报信息;根据所述举报信息生成监察任务;
    查询模块,用于查询与监察任务对应的监察人员标识;将监察任务发送至与所述监察人员标识对应的第一终端,以使得第一终端根据所述监察任务对被监察对象对应的业务数据进行监察,返回监察结果;及
    标记模块,用于若监察结果为被监察对象对应的业务数据符合规定,则将所述举报人标识加入黑名单;所述通知模块,还用于若监察结果为被监察对象对应的业务数据不符合规定,生成整改通知,将整改通知发送至第二终端。
  8. 根据权利要求6所述的装置,其特征在于,所述监察任务具有对应的监察类型和监察级别;所述查询模块还用于获取多个监察人员的职业信息;根据监察人员的职业信息,筛选与所述监察任务的监察类型和监察级别对应的监察人员标识;将所述监察任务和所述监察人员标识发送至审批人员对应的第四终端;以使得审批人员通过所述第四终端在预设时间内对监察任务和对应的监察人员标识进行审批,返回审批结果;若审批结果为不同意, 则接收所述第四终端返回的另一个监察人员标识;获取返回的另一个监察人员标识对应的职业信息,根据所述职业信息识别所述另一个监察人员标识是否与所述监察任务的监察类型和监察级别相匹配;及若是,则将监察任务发送至所述另一个监察人员标识对应的第一终端,否则,重新将监察任务和监察人员标识发送至审批人员对应的第四终端。
  9. 根据权利要求6所述的装置,其特征在于,还包括:
    信访模块,用于当接收到第三终端发送的信访请求时,将所述信访请求携带的信访信息存储至数据库;所述数据库中还存储了多条信访信息;
    等级识别模块,用于获取预设时间段内的监察文件,在所述监察文件中提取多个关键词;查询每条信访信息中包含关键词的数量;若信访信息中的关键词数量超过阈值,则提取所述信访信息;及
    任务分配模块,用于根据提取到的信访信息生成对应的监察任务,将所述监察任务发送至第一终端;以使得第一终端根据所述监察任务对被监察对象对应的业务数据进行监察,返回监察结果;所述通知模块,还用于若监察结果为被监察对象对应的业务数据不符合规定,生成整改通知,将整改通知发送至第二终端。
  10. 根据权利要求6所述的装置,其特征在于,还包括教育模块,用于按照预设的时间频率监测每个被监察对象是否存在对应的监察记录;若是,则获取所述监察记录,获取预设的评分指标,根据评分指标和监察记录对被监察对象进行评分;根据评分结果,在数据库中查询对应的教育信息;及将查询到的教育信息推送至被监察对象对应的第二终端。
  11. 一种服务器,包括存储器及一个或多个处理器,所述存储器中储存有计算机可读指令,所述计算机可读指令被所述一个或多个处理器执行时,使得所述一个或多个处理器执行以下步骤:
    当接收到第一终端发送的监管请求时,根据所述监管请求生成对应的数据提交任务,将数据提交任务发送至被监察对象对应的第二终端;
    接收第二终端根据所述数据提交任务返回的业务数据;所述业务数据包括多个字段;
    获取对应的校验规则,所述校验规则包括多个必需字段及对应的校验条件;
    若必需字段在业务数据中对应的字段值为空,或者业务数据中必需字段对应的字段值不符合对应的校验条件,则生成业务数据不符合规定的提示信息;及
    根据所述提示信息生成整改通知,将整改通知发送至第二终端。
  12. 根据权利要求11所述的服务器,其特征在于,所述处理器执行所述计算机可读指令时还执行以下步骤:
    当接收到举报人通过第三终端发送的举报请求时,所述举报请求携带了举报人标识和举报信息;
    根据所述举报信息生成监察任务,查询与监察任务对应的监察人员标识;
    将监察任务发送至与所述监察人员标识对应的第一终端,以使得第一终端根据所述监察任务对被监察对象对应的业务数据进行监察,返回监察结果;
    若监察结果为被监察对象对应的业务数据符合规定,则将所述举报人标识加入黑名单;及
    若监察结果为被监察对象对应的业务数据不符合规定,生成整改通知,将整改通知发送至第二终端。
  13. 根据权利要求11所述的服务器,其特征在于,所述监察任务具有对应的监察类型和监察级别;所述处理器执行所述计算机可读指令时还执行以下步骤:
    获取多个监察人员的职业信息;
    根据监察人员的职业信息,筛选与所述监察任务的监察类型和监察级别对应的监察人员标识;
    将所述监察任务和所述监察人员标识发送至审批人员对应的第四终端;以使得审批人员通过所述第四终端在预设时间内对监察任务和对应的监察人员标识进行审批,返回审批结果;
    若审批结果为不同意,则接收所述第四终端返回的另一个监察人员标识;
    获取返回的另一个监察人员标识对应的职业信息,根据所述职业信息识别所述另一个监察人员标识是否与所述监察任务的监察类型和监察级别相匹配;及
    若是,则将监察任务发送至所述另一个监察人员标识对应的第一终端,否则,返回将监察任务和监察人员标识发送至审批人员对应的第四终端的步骤。
  14. 根据权利要求11所述的服务器,其特征在于,所述处理器执行所述计算机可读指令时还执行以下步骤:
    当接收到第三终端发送的信访请求时,将所述信访请求携带的信访信息存储至数据库;所述数据库中还存储了多条信访信息;
    获取预设时间段内的监察文件,在所述监察文件中提取多个关键词;
    查询每条信访信息中包含关键词的数量,若信访信息中的关键词数量超过阈值,则提取所述信访信息;
    根据提取到的信访信息生成对应的监察任务,将所述监察任务发送至第一终端;以使得第一终端根据所述监察任务对被监察对象对应的业务数据进行监察,返回监察结果;及
    若监察结果为被监察对象对应的业务数据不符合规定,生成整改通知,将整改通知发送至第二终端。
  15. 根据权利要求11所述的服务器,其特征在于,所述处理器执行所述计算机可读指令时还执行以下步骤:
    按照预设的时间频率监测每个被监察对象是否存在对应的监察记录;
    若是,则获取所述监察记录,获取预设的评分指标,根据评分指标和监察记录对被监察对象进行评分;
    根据评分结果,在数据库中查询对应的教育信息;及
    将查询到的教育信息推送至被监察对象对应的第二终端。
  16. 一个或多个存储有计算机可读指令的非易失性计算机可读存储介质,所述计算机可读指令被一个或多个处理器执行时,使得所述一个或多个处理器执行以下步骤:
    当接收到第一终端发送的监管请求时,根据所述监管请求生成对应的数据提交任务,将数据提交任务发送至被监察对象对应的第二终端;
    接收第二终端根据所述数据提交任务返回的业务数据;所述业务数据包括多个字段;
    获取对应的校验规则,所述校验规则包括多个必需字段及对应的校验条件;
    若必需字段在业务数据中对应的字段值为空,或者业务数据中必需字段对应的字段值不符合对应的校验条件,则生成业务数据不符合规定的提示信息;及
    根据所述提示信息生成整改通知,将整改通知发送至第二终端。
  17. 根据权利要求16所述的存储介质,其特征在于,所述计算机可读指令被所述处理器执行时还执行以下步骤:
    当接收到举报人通过第三终端发送的举报请求时,所述举报请求携带了举报人标识和举报信息;
    根据所述举报信息生成监察任务,查询与监察任务对应的监察人员标识;
    将监察任务发送至与所述监察人员标识对应的第一终端,以使得第一终端根据所述监察任务对被监察对象对应的业务数据进行监察,返回监察结果;
    若监察结果为被监察对象对应的业务数据符合规定,则将所述举报人标识加入黑名单;及
    若监察结果为被监察对象对应的业务数据不符合规定,生成整改通知,将整改通知发送至第二终端。
  18. 根据权利要求16所述的存储介质,其特征在于,所述监察任务具有对应的监察类型和监察级别;所述计算机可读指令被所述处理器执行时还执行以下步骤:
    获取多个监察人员的职业信息;
    根据监察人员的职业信息,筛选与所述监察任务的监察类型和监察级别对应的监察人员标识;
    将所述监察任务和所述监察人员标识发送至审批人员对应的第四终端;以使得审批人员通过所述第四终端在预设时间内对监察任务和对应的监察人员标识进行审批,返回审批结果;
    若审批结果为不同意,则接收所述第四终端返回的另一个监察人员标识;
    获取返回的另一个监察人员标识对应的职业信息,根据所述职业信息识别所述另一个监察人员标识是否与所述监察任务的监察类型和监察级别相匹配;及
    若是,则将监察任务发送至所述另一个监察人员标识对应的第一终端,否则,返回将监察任务和监察人员标识发送至审批人员对应的第四终端的步骤。
  19. 根据权利要求16所述的存储介质,其特征在于,所述计算机可读指令被所述处理器执行时还执行以下步骤:
    当接收到第三终端发送的信访请求时,将所述信访请求携带的信访信息存储至数据库;所述数据库中还存储了多条信访信息;
    获取预设时间段内的监察文件,在所述监察文件中提取多个关键词;
    查询每条信访信息中包含关键词的数量,若信访信息中的关键词数量超过阈值,则提取所述信访信息;
    根据提取到的信访信息生成对应的监察任务,将所述监察任务发送至第一终端;以使得第一终端根据所述监察任务对被监察对象对应的业务数据进行监察,返回监察结果;及
    若监察结果为被监察对象对应的业务数据不符合规定,生成整改通知,将整改通知发送至第二终端。
  20. 根据权利要求16所述的存储介质,其特征在于,所述计算机可读指令被所述处理器执行时还执行以下步骤:
    按照预设的时间频率监测每个被监察对象是否存在对应的监察记录;
    若是,则获取所述监察记录,获取预设的评分指标,根据评分指标和监察记录对被监察对象进行评分;
    根据评分结果,在数据库中查询对应的教育信息;及
    将查询到的教育信息推送至被监察对象对应的第二终端。
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