WO2019041856A1 - Procédé, système et terminal de commande d'appareil domestique, et support d'informations - Google Patents

Procédé, système et terminal de commande d'appareil domestique, et support d'informations Download PDF

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Publication number
WO2019041856A1
WO2019041856A1 PCT/CN2018/084910 CN2018084910W WO2019041856A1 WO 2019041856 A1 WO2019041856 A1 WO 2019041856A1 CN 2018084910 W CN2018084910 W CN 2018084910W WO 2019041856 A1 WO2019041856 A1 WO 2019041856A1
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WO
WIPO (PCT)
Prior art keywords
control
home appliance
user
controlled
appliance
Prior art date
Application number
PCT/CN2018/084910
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English (en)
Chinese (zh)
Inventor
罗利维
Original Assignee
广东美的制冷设备有限公司
美的集团股份有限公司
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Application filed by 广东美的制冷设备有限公司, 美的集团股份有限公司 filed Critical 广东美的制冷设备有限公司
Publication of WO2019041856A1 publication Critical patent/WO2019041856A1/fr

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/28—Data switching networks characterised by path configuration, e.g. LAN [Local Area Networks] or WAN [Wide Area Networks]
    • H04L12/2803—Home automation networks
    • H04L12/2816—Controlling appliance services of a home automation network by calling their functionalities
    • H04L12/282—Controlling appliance services of a home automation network by calling their functionalities based on user interaction within the home
    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00—Speech recognition
    • G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/28—Data switching networks characterised by path configuration, e.g. LAN [Local Area Networks] or WAN [Wide Area Networks]
    • H04L12/2803—Home automation networks
    • H04L12/2816—Controlling appliance services of a home automation network by calling their functionalities
    • H04L12/2821—Avoiding conflicts related to the use of home appliances
    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00—Speech recognition
    • G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
    • G10L2015/223—Execution procedure of a spoken command

Definitions

  • the present application relates to the field of artificial intelligence technologies, and in particular, to a home appliance control method, system, control terminal, and storage medium.
  • the air conditioner of the user's home is controlled by voice
  • a situation in which a plurality of home appliances are controlled by voice may occur, for example, when the user has a living room air conditioner, a master bedroom air conditioner, and a child room air conditioner, and the user only wants to open.
  • the living room is air-conditioned, if the user only says "turn on the air conditioner", the main bedroom air conditioner may also be turned on; and when the user wants to turn on all the air conditioners and only speaks the "turn on the air conditioner” command, it is possible that only the living room air conditioner is turned on.
  • the main purpose of the present application is to provide a home appliance control method based on voice recognition, which aims to improve the accuracy of home appliance control.
  • the home appliance control method proposed by the present application includes the following steps:
  • the home appliance control method further includes:
  • the home appliance control method further includes:
  • the home appliance control method further includes:
  • the other controlled home appliances are controlled to enter a standby state.
  • the fourth control command is sent to the unique controlled home appliance for the unique controlled appliance to perform the control action.
  • the home appliance control method further includes:
  • the attribute name and the attribute value fed back by the controlled appliance are displayed in a snapshot manner on the control terminal before and after the execution of the control action.
  • the step of acquiring the input information of the user, and acquiring the controlled home appliance and the control action in the input information when the user intention of the input information is the control class representation specifically includes:
  • the controlled home appliance and the control action in the text information are acquired.
  • the interaction class representation includes a query, a play, and a chat.
  • the step of outputting the interaction data in response to the user based on the user intention includes:
  • the chat content is generated according to the interaction record with the user.
  • the step of displaying the interaction data in a preset manner on the control terminal includes:
  • the interaction data is a query result
  • the query result is processed into a voice, and/or a chart or a snapshot matching the query result is displayed on the control terminal;
  • interaction data is multimedia content, playing the multimedia content, and displaying list information and play information related to the multimedia content;
  • the chat content is processed into a voice broadcast to the user.
  • Another object of the present application is to provide a control terminal including a memory, a processor, and a home appliance control program stored in the memory and running on the processor, the home appliance control program being the processor. The steps of the home appliance control method as described above are implemented at the time of execution.
  • the application further provides a home appliance control system, the appliance control system comprising:
  • the controlled home appliance receives the control command of the control terminal and performs the control action according to the control command.
  • the present application also proposes a storage medium storing a home appliance control program that implements the steps of the home appliance control method as described above when executed by the processor.
  • the home appliance control method of the present application acquires the input information of the user, and when the user intention pointed by the input information is a control class representation, acquires the controlled home appliance and the control action in the input information, and determines the controlled home appliance. Whether it is unique, when the controlled home appliance is not unique, outputting a first prompt for selecting the controlled home appliance, and after receiving the first feedback information of the user, according to the controlled home appliance pointed to by the first feedback information and the The control action generates a first control command, and finally controls the controlled home appliance pointed by the first feedback information according to the first control command, that is, the controlled home appliance selected by the user performs the control action.
  • the home appliance control method prompts the user to make a selection when the plurality of controlled home appliances can perform the control action, and generates a control instruction for the controlled home appliance selected by the user after the user makes the feedback information, so as to control the selected by the user. Controlling the home appliance to perform the control action in the input information, avoiding the simultaneous response of the plurality of controlled home appliances, resulting in inaccurate home appliance control, and improving the accuracy of home appliance control.
  • FIG. 1 is a schematic structural diagram of hardware of an embodiment of a control terminal according to the present application.
  • FIG. 2 is a flow chart of an embodiment of a home appliance control method according to the present application.
  • step S10 in FIG. 2 is a specific flowchart of an embodiment of step S10 in FIG. 2;
  • step S15 in FIG. 3 is a specific flowchart of an embodiment of step S15 in FIG. 3;
  • FIG. 5 is a specific flowchart of another embodiment of step S15 in FIG.
  • the terminal can be implemented in various forms.
  • the control terminal described in the present application may include home appliances such as an air conditioner, a television, a refrigerator, a washing machine, a water heater, an air purifier, a vacuum cleaner, and the like, and may also include, for example, a smart speaker, a mobile phone, a tablet, a laptop, a palm.
  • Computer personal digital assistant (Personal Digital Assistant, PDA), Portable Media Player (Portable Media) Player, PMP), navigation device, wearable device, smart bracelet, pedometer and other terminals.
  • PDA Personal Digital Assistant
  • PMP Portable Media Player
  • navigation device wearable device
  • smart bracelet smart bracelet
  • pedometer pedometer
  • a home appliance terminal such as an air conditioner or a refrigerator
  • the configuration according to the embodiment of the present application can be applied in addition to the component particularly used for the purpose of movement.
  • Other terminals such as smart speakers.
  • FIG. 1 is a schematic structural diagram of hardware of an embodiment of a control terminal of the present application.
  • the control terminal 100 may include a processor 1001, such as a CPU, a network interface 1004, a user interface 1003, a memory 1005, and a communication bus 1002.
  • the communication bus 1002 is used to implement connection communication between these components.
  • the user interface 1003 may include a display unit (Display), an input unit such as an interactive interface.
  • the control terminal 100 may interact with the user through a voice function during the running of the software, and perform parameter setting or debugging on the control terminal 100.
  • the tester or setup personnel can use the user interface 1003 to input data information.
  • the optional user interface 1003 can also include a standard wired interface and a wireless interface.
  • the network interface 1004 can optionally include a standard wired interface, a wireless interface (such as a WI-FI interface).
  • the memory 1005 may be a high speed RAM memory or a stable memory (non-volatile) Memory), such as disk storage.
  • the memory 1005 can also optionally be a storage device independent of the aforementioned processor 1001.
  • the control terminal 100 may further include a microphone, a speaker, a voice recognition system, a camera, and an RF (Radio).
  • sensors such as light sensors, motion sensors, air quality sensors, and other sensors.
  • the light sensor may include an ambient light sensor and a proximity sensor, wherein the ambient light sensor may adjust the brightness of the display unit according to the brightness of the ambient light, and the proximity sensor may turn on the display unit when detecting that the person enters the control terminal 100 / or backlight.
  • the gravity acceleration sensor can detect the magnitude of acceleration in all directions (usually three axes). When it is stationary, it can detect the magnitude and direction of gravity.
  • the vibration quality recognition function (such as tapping), etc.; as the environmental detection component, the air quality sensor may be a temperature sensor, a humidity sensor, a carbon dioxide sensor, and a PM2.5 sensor, and the air quality sensor in this embodiment is preferably PM2. 5 sensors, in order to detect the air quality of the environment in which the control terminal is located in real time; of course, the control terminal 100 can also be configured with other sensors such as a gyroscope, a barometer, a hygrometer, a thermometer, an infrared sensor, and the like, and details are not described herein again.
  • sensors such as a gyroscope, a barometer, a hygrometer, a thermometer, an infrared sensor, and the like, and details are not described herein again.
  • FIG. 1 does not constitute a limitation to the control terminal 100, and may include more or less components than those illustrated, or a combination of certain components, or different component arrangements.
  • the main solution of the embodiment of the present application is: obtaining the input information of the user, and acquiring the controlled home appliance and the control action in the input information when the user intention pointed by the input information is a control class representation, and determining the Whether the controlled home appliance is unique, and when the controlled home appliance is not unique, outputting a first prompt for selecting the controlled home appliance, and after receiving the first feedback information of the user, according to the controlled appliance pointed to by the first feedback information And generating, by the control action, a first control instruction, and finally controlling, according to the first control instruction, the controlled home appliance pointed by the first feedback information, that is, the controlled home appliance selected by the user to perform the control action.
  • the home appliance control method prompts the user to make a selection when the plurality of controlled home appliances can perform the control action, and generates a control instruction for the controlled home appliance selected by the user after the user makes the feedback information, so as to control the selected by the user. Controlling the home appliance to perform the control action in the user input information, avoiding the simultaneous response of the plurality of controlled home appliances, resulting in inaccurate home appliance control, and improving the accuracy of home appliance control.
  • an operating system may be included in the memory 1005 as a computer storage medium.
  • a network communication module may be included in the memory 1005 as a computer storage medium.
  • a home appliance control program may be included in the memory 1005 as a computer storage medium.
  • the network interface 1004 is mainly used to connect to a background server or a big data cloud, and performs data communication with a background server or a big data cloud;
  • the user interface 1003 is mainly used to connect a client (user end), The data communication with the client is performed; and the processor 1001 can be used to call the home appliance control program stored in the memory 1005 and perform the following operations:
  • processor 1001 may also call the home appliance control program stored in the memory 1005 to perform the following operations:
  • processor 1001 may also call the home appliance control program stored in the memory 1005 to perform the following operations:
  • processor 1001 may also call the home appliance control program stored in the memory 1005 to perform the following operations:
  • processor 1001 may also call the home appliance control program stored in the memory 1005 to perform the following operations:
  • the other controlled home appliances are controlled to enter a standby state.
  • processor 1001 may also call the home appliance control program stored in the memory 1005 to perform the following operations:
  • the fourth control command is sent to the unique controlled home appliance for the unique controlled appliance to perform the control action.
  • processor 1001 may also call the home appliance control program stored in the memory 1005 to perform the following operations:
  • the attribute name and the attribute value fed back by the controlled appliance are displayed in a snapshot manner on the control terminal before and after the execution of the control action.
  • processor 1001 may also call the home appliance control program stored in the memory 1005 to perform the following operations:
  • the controlled home appliance and the control action in the text information are acquired.
  • interaction class representation includes query, play, and chat
  • processor 1001 may also call the home appliance control program stored in the memory 1005 to perform the following operations:
  • the chat content is generated according to the interaction record with the user.
  • processor 1001 may also call the home appliance control program stored in the memory 1005 to perform the following operations:
  • the interaction data is a query result
  • the query result is processed into a voice, and/or a chart or a snapshot matching the query result is displayed on the control terminal;
  • interaction data is multimedia content, playing the multimedia content, and displaying list information and play information related to the multimedia content;
  • the chat content is processed into a voice broadcast to the user.
  • the present application further provides a home appliance control method.
  • the prompts and feedbacks in the present application are voiced as an embodiment, but are not limited to voice prompting or feedback, and text prompts, vibration prompts, sound and light prompts, etc. are included in the present application. Within the scope of protection.
  • FIG. 2 is a flowchart of an embodiment of a home appliance control method according to the present application.
  • the home appliance control method includes the following steps:
  • S10 Acquire input information of the user, and acquire the controlled home appliance and the control action in the input information when the user intention pointed by the input information is a control class representation;
  • S31a outputting a first prompt for selecting a controlled home appliance
  • S32a After receiving the first feedback information of the user, generating a first control instruction according to the first feedback information and the control action;
  • S33a Control, according to the first control instruction, the controlled home appliance pointed by the first feedback information to perform the control action.
  • the home appliance control method is used for a control system composed of a plurality of home appliances and/or a plurality of home appliances, wherein any one of the home appliances can be used as a control terminal to collect a voice analog signal of the user, and the voice is used as the control terminal.
  • the analog signal is converted into a voice digital signal and processed into a corresponding voice control command and sent to the controlled home appliance to perform a control action desired by the user.
  • the control terminal may be a home appliance terminal such as an air conditioner or a refrigerator, or may be an intelligent gateway or a server.
  • the terminal in order to facilitate the acquisition of the user's voice signal, is also convenient for outputting a voice prompt to the user.
  • the control terminals in the present application include a sound collecting device such as a microphone and a speaker, and a sound playing device.
  • the user When interacting with the control terminal, the user can input text, voice, picture, video, expression and other input information in the relevant interface of the control terminal, such as inputting text information on the interactive interface of the air conditioner, and inputting voice information by using the voice module of the air conditioner.
  • the user when the user needs to control a certain home appliance in the room, the user can output a voice control command to the control terminal connected to each home appliance in the natural language, and the microphone of the control terminal picks up the voice analog signal including the voice control command. Converting the voice analog signal into a voice digital signal for processing by analog-to-digital conversion, such as converting the voice digital signal into text information or re-converting to a higher power voice analog signal output, processing the voice control command The purpose is to obtain the controlled home appliance in the voice control command and the control action that the user desires to perform the controlled home appliance, such as “control air conditioner opening”, “control air conditioner temperature adjustment to 17° C.”, etc., in other implementations.
  • the wake-up operation of the control terminal may be set, for example, by training a preset voice command or a preset gesture action as a condition for waking up the control terminal, when the voice command and the user output the voice command Wake up the control terminal when the preset voice command matches Receiving a voice control instruction of the user, or when the gesture action made by the user matches the preset gesture action, waking up the control terminal, thereby saving power consumption of the control terminal, and preventing the control terminal from executing according to the non-human voice control instruction Some operations.
  • the main purpose of processing the user voice control command is to know the home appliance that the user wants to control and the control action that the user wants to control, and to prevent the indoor controlled appliance from being unique when the user controls the controlled home appliance. Simultaneously controlling the control of a plurality of controlled home appliances leads to an increase in energy consumption, or controlling the wrong controlled home appliance, causing the user's intention to be unsatisfied, and determining whether the controlled home appliance is unique. When the controlled appliance is not unique, further output is controlled. The voice prompts of all the controlled home appliances are obtained in order to obtain further confirmation from the user, thereby accurately controlling the home appliances that the user desires to control.
  • the refrigerator when there is a main bedroom air conditioner, a living room air conditioner, a kitchen air conditioner, and a refrigerator as a control terminal, when the refrigerator acquires a voice control command of the user to “turn on the air conditioner”, it is determined that the air conditioner existing in the room is not unique. At this time, the voice prompt of "whether or not all air conditioners are turned on” is output, and when the user does not agree to turn on all the air conditioners, the refrigerator as the control terminal further outputs a voice prompt of "selecting the air conditioner to be turned on”.
  • the user may select the main bedroom air conditioner, the living room air conditioner, or the kitchen air conditioner as the first feedback information to feed back to the control terminal, and receive the “main bedroom air conditioner” at the control terminal, After the first feedback information of "living room air conditioner” or “kitchen air conditioner”, the "main bedroom air conditioner”, “living room air conditioner”, or “kitchen air conditioner” and the "open” control action in the voice control command In combination, it is processed into a first control command of "opening the main bedroom air conditioner", “opening the living room air conditioner", or "turning on the kitchen air conditioner”.
  • the first control command is sent to the corresponding controlled home appliance through a communication connection between the control terminal and other home appliances, and a different identification of the different controlled home appliances, such as
  • the "opening the main bedroom air conditioner” is sent to the main bedroom air conditioner
  • the "opening the living room air conditioner” is sent to the living room air conditioner
  • the "opening the kitchen air conditioner” is sent to the kitchen air conditioner, so that the corresponding air conditioner is according to the first A control command performs an "on" action.
  • the living room air conditioner when the user sends the first control command of “opening the living room air conditioner” to the living room air conditioner, the living room air conditioner is already in an open state, and at this time, the living room air conditioner will not execute the first control instruction, but will The information is fed back to the control terminal, and the control terminal outputs to the user a voice prompt that the control command is invalid and the living room air conditioner is turned on.
  • the home appliance control method of the embodiment obtains the input information of the user, and when the user intention pointed by the input information is a control class representation, acquires the controlled home appliance and the control action in the input information, and determines the controlled Whether the home appliance is unique, and when the controlled home appliance is not unique, outputting a first voice prompt for selecting the controlled home appliance, and after receiving the first feedback information of the user, according to the controlled home appliance pointed to by the first feedback information
  • the control action generates a first control instruction, and finally controls the controlled home appliance pointed by the first feedback information according to the first control instruction, that is, the controlled home appliance selected by the user performs the control action.
  • the home appliance control method may prompt the user to make a selection when the plurality of controlled home appliances can perform the control action, and generate a control instruction for the controlled home appliance selected by the user after the user makes the feedback information, so as to control the user selected
  • the controlled home appliance performs the control action in the input information, thereby avoiding the inaccurate control caused by the simultaneous response of the plurality of controlled home appliances, and improving the accuracy of the home appliance control.
  • step S31a Before performing step S31a, the following steps are further performed:
  • S32b Control all the controlled appliances to perform the control action when receiving the second feedback information of the user or not receiving the feedback information within the first preset time period.
  • the control terminal when the control terminal queries the localized local area network to scan or the cloud server address to find that the controlled home appliance is not unique, whether to output a voice prompt for controlling all the controlled home appliances, for example, output “whether or not all air conditioners are adjusted to 20° C.”
  • the voice prompt when the user agrees to the voice prompt, further outputs a voice prompt of “controlling all air conditioners to 20° C.” to obtain the final confirmation of the user, and after receiving the voice prompt, the user may make “confirmation” feedback information.
  • the control terminal controls all the controlled appliances to perform the control action, such as controlling all the air conditioners to adjust to 20° C.
  • the control terminal after the control terminal outputs the voice prompt of “control all air conditioners to 20° C.”, the user may not be able to make “confirmation” feedback information in time for some reason, and the user outputs “in the control terminal”. If the voice prompt of all air conditioners is adjusted to 20 °C, the voice prompt is agreed, so when the feedback information is not received within the first preset duration, the default user makes a "confirmation" feedback information, thereby controlling all When the air conditioner is adjusted to 20 ° C, the control terminal can open only one of the controlled home appliances according to the feedback information of the user when the user needs to open a plurality of controlled home appliances in the control voice command, thereby preventing the control from being inaccurate and avoiding The occurrence of control errors has improved the accuracy of home appliance control.
  • the home appliance control method further includes:
  • S34b Control, according to the second control instruction, the controlled home appliance pointed by the fourth feedback information to perform the control action.
  • the control terminal after the control terminal outputs a voice prompt for controlling all the controlled home appliances, the user can still make a “confirmation” feedback information according to actual needs, or make a “cancellation” feedback information; when the user makes a “cancel”
  • the microphone of the control terminal picks up a voice command that the user does not agree to control all the controlled home appliances to perform the control action, and further outputs a second voice prompt for selecting the controlled home appliance for the third feedback information. Prompting the user to select the controlled home appliance that is desired to be controlled.
  • the control terminal receives the first After the feedback information, the “air conditioner selected to 20°C” will be further output. At this time, the user can select the kitchen air conditioner to adjust to 20 °C according to the need, and then make the fourth feedback information of “kitchen air conditioner”, and the control terminal obtains the location. After the fourth feedback information is described, the “kitchen air conditioner” in the fourth feedback information and the voice control instruction Was adjusted to 20 °C "to control operation processing" kitchen deg.] C air conditioner 20 is adjusted to "a second control instruction.
  • the second control command is sent to the corresponding communication connection between the control terminal and the kitchen air conditioner, and the difference between the kitchen air conditioner and the main bedroom air conditioner and the living room air conditioner.
  • the kitchen air conditioner sends the "kitchen air conditioner to 20 ° C" to the kitchen air conditioner so that the kitchen air conditioner performs the temperature adjustment action according to the second control command.
  • the operating temperature of the kitchen air conditioner may be exactly 20 ° C.
  • the kitchen air conditioner will not execute the second The control command feeds back the information to the control terminal, and the control terminal outputs to the user a voice prompt that the control command is invalid and the current temperature of the kitchen air conditioner is 20 °C.
  • the home appliance control method further includes:
  • S40 A prompt for outputting the current attribute state of the controlled home appliance.
  • the control device in the controlled home appliance and the voice control command in the feedback information of the user in order to improve the control terminal and the user Inter-activity, also outputting a voice prompt of the current attribute state of the controlled home appliance, so that the user knows whether the controlled home appliance responds to the user's voice control command, for example, after the user makes the fourth feedback information of the "kitchen air conditioner", Controlling the "kitchen air conditioner” to be adjusted to 20 ° C based on the second control command generated by the "kitchen air conditioner” and the "tune to 20 ° C” control action in the voice control command, and operating temperature of the kitchen air conditioner After adjusting to 20 ° C, the current attribute state of the kitchen air conditioner, that is, "the operating temperature of the kitchen air conditioner is 20 ° C" is output as a voice prompt to the user, so that the user knows that the kitchen air conditioner responds to the user's voice control command.
  • the home appliance control method further includes:
  • step S52 If no, or does not receive the feedback information within the second preset duration, step S52;
  • the user may also need to control other Controlled home appliances, therefore, in order to increase the intelligence level of the home system composed of the control terminal and the controlled home appliance, and to improve the artificial intelligence of the control terminal, after outputting the voice prompt of the current attribute state of the controlled home appliance, whether the further output is increased or not
  • the voice prompts of other controlled home appliances increase the user's choice and thus increase the interaction between the user and the control terminal.
  • the fifth feedback information as in the embodiment described above, after the user selects to adjust the kitchen air conditioner to 20 degrees, and further desires to control the main bedroom air conditioner to be adjusted to 20 ° C, after the control terminal outputs whether to increase the voice prompts of other controlled home appliances, And making a fifth feedback information of the “main bedroom air conditioner”, after the control terminal receives the fifth feedback information of the “main bedroom air conditioner”, according to the “main bedroom air conditioner” and the “adjusted to 20° C.”
  • the control action generates a third control command, after the third control command is generated, a communication connection between the control terminal and the main bedroom air conditioner, and a difference mark between the main bedroom air conditioner and the kitchen air conditioner and the living room air conditioner, Sending the third control command to the corresponding main bedroom air conditioner, if the
  • the operating temperature of the main bedroom air conditioner may be exactly 20 ° C.
  • the main bedroom air conditioner will not execute.
  • the third control command feeds back the information to the control terminal, and the control terminal outputs to the user a voice prompt that the control command is invalid and the current temperature of the main bedroom air conditioner is 20 °C.
  • control terminal further outputs whether to increase the voice prompt of other controlled home appliances
  • the other controlled home appliances may be controlled to enter the standby state when the other controlled home appliances are in the awake state. To save energy.
  • the control terminal after the control terminal outputs the voice prompt of “whether or not to add other controlled home appliances”, the user may not be able to make feedback information in time for some reason, and the user outputs “whether to increase other controlled home appliances” in the control terminal.
  • the voice prompt is output when the controlled home appliance has executed the voice control command, so when the feedback information is not received within the second preset time period, the default user makes a feedback message of “no increase”, and further Controlling the other controlled home appliances to enter a standby state, and avoiding that the user does not need to increase other controlled home appliances that can perform the control actions in the voice command, the control terminal opens other controlled home appliances according to the feedback information of the user, resulting in inaccurate control. It also avoids the occurrence of control errors and improves the accuracy of home appliance control.
  • the home appliance control method further includes:
  • S22 Send the fourth control instruction to the only controlled home appliance, so that the only controlled appliance performs the control action.
  • the controlled home appliance when determining whether the controlled home appliance is unique, when the local area network scan or the cloud server detects that the controlled home appliance is unique, for example, when the voice control instruction of “turning on the air purifier” is acquired, , based on the local area network scanning and the cloud server detection to determine the home system composed of the control terminal and the controlled home appliance, when there is only a single air purifier, according to the "air purifier” and the "open” in the voice control command to generate the fourth Controlling instructions, after the fourth control command is generated, by the communication connection between the control terminal and the air purifier, and the difference identifier between the air purifier and other controlled home appliances, the fourth control command Sended to the claimed air purifier so that the air purifier performs an "on" action in accordance with the fourth control command.
  • the air purifier when the user sends the fourth control command of “opening the air purifier” to the air purifier, the air purifier is already in an open state, and at this time, the air purifier will not execute the fourth control command. Instead, the information is fed back to the control terminal, and the control terminal outputs to the user a voice prompt that the control command is invalid and the air purifier is turned on.
  • the home appliance control method further includes:
  • the attribute name and the attribute value fed back by the controlled appliance are displayed in a snapshot manner on the control terminal before and after the execution of the control action.
  • the first column is the property name of the air conditioner, such as temperature, wind speed, mode, sweep mode
  • the second category is attribute values, such as 18 ° C, 4 levels, cooling, up and down
  • the air conditioner is
  • the current temperature change value of 18 °C is marked with an arrow, the start end of the arrow indicates the current temperature, and the arrow pointing end indicates the temperature after the control; if the control command input by the user is switched from heating to manufacturing In the cold mode, the snapshot information should be represented as the attribute name: mode "heating ⁇ cooling", and color or bold processing.
  • step S10 specifically includes:
  • S11 determining a type of the input information, and identifying the input information as text information when the input information is non-text;
  • the user when interacting with the control terminal, can input input information such as text, voice, picture, video, and expression on the relevant interface of the control terminal, such as inputting text information on the interactive interface of the air conditioner, and using the air conditioner.
  • the voice module inputs voice information, and uses the image acquisition module of the air conditioner to obtain information such as a picture, a video, or an expression of the user, and then transmits the input information to the cloud server, and the cloud server performs natural language understanding on the text information input by the user.
  • the syntax and semantic analysis process further needs to convert the non-text information into text information when the input information is non-text information, for example, when the input information is voice information, input the user by using a voice recognition technology
  • the voice information is recognized as text information
  • the input information is image information
  • the acquired image information of the user is recognized as text information by using image recognition technology.
  • the recognition of user intent mainly relies on syntactic and semantic analysis in natural language. In other embodiments, it may be necessary to use sentiment analysis to make judgments.
  • Natural language understanding is to train the model through text information to achieve the recognition of the user's meaning. Judging that the training model can rely on artificial intelligence to automatically analyze the user's meaning representation, while the training model relies on keywords, and by configuring preset keywords that point to different user intents, training different keywords to correspond to different user intentions. And after the input information input by the user is recognized as text information and processed by syntax and semantic analysis in natural language understanding, a text segment matching the preset keyword is extracted from the text information, and then the pointing is determined based on the text segment.
  • User intent and determine the category of the user's intent, such as from the chat category, encyclopedia, real-time weather query class, forecast weather query class, song list play class, song play class, home appliance control class and home appliance query according to keyword information Determining the control of matching the keyword in the class And then determine the user's intent categories.
  • the interaction class means to include three categories of query, play, and chat, and then output response data of the responding user based on the user intent or control the controlled home appliance based on the user's intention.
  • the interaction data includes chat content, multimedia content for playing, and query results generated according to a query question of the user.
  • the voice information is recognized as “opening the air conditioner” text information, and then the grammar and part of speech analysis is performed, “turning on the air conditioner "For an imperative sentence, a verb "open”, a noun “air conditioner”, it can be known that the controlled home appliance in the voice control command is “air conditioner”, and the control action is "open".
  • the voice information is identified as text information by an acoustic model and a grammatical structure
  • the image information is recognized as text information by image feature extraction.
  • the recognition of the user's intention mainly depends on the syntax and semantic analysis in the natural language.
  • the sentiment analysis may be used, and the syntax and semantic analysis, and the sentiment analysis are based on the text. Therefore, when the user input information is non-text information, it needs to be recognized as text information.
  • it can rely on various methods, such as the text input function of the terminal, the voice input function of the terminal or the home appliance, and the image input function of the terminal or the home appliance, and in order to save energy, the above functions are used.
  • the terminal or the home appliance may be in the standby state or the above functions are not turned on, so before using the above functions or obtaining input information such as text, voice, or image input by the user, the text input function of the control terminal needs to be woken up by the wake-up instruction.
  • the voice information input by the user is recognized as text information by the acoustic model and the grammatical structure in the voice recognition; when the input information is image information and is a single frame image, Extract the single frame image directly
  • the image feature identifies the image feature as text information; when the input information is image information and is a multi-frame image, acquiring feature vectors in each frame image, and calculating image features in combination with feature vectors of the multi-frame image
  • the action change trend is further inferred to indicate the meaning of the expression of the multi-frame image, and further recognizes it as text information.
  • the interaction class representation includes a query, a play, and a chat
  • the step S15a includes:
  • S152a when the user intends to play the class representation, play the multimedia content required by the user, and display the play information corresponding to the multimedia content;
  • the user's meaning representation is determined according to the acquired user input information, and the interactive class meaning representation representing the user's intention is classified based on the keyword and the semantic, specifically Divided into three categories of query, play, and chat, and then generate corresponding interaction data according to each user intent based on the mapping relationship, for example, when the user intends to represent the query class, correspondingly generate a result or answer that matches the query content.
  • the first keyword is obtained from the query content input by the user, and if the user wants to query the current weather, the control terminal automatically Get “weather” as the first keyword, and then search for "weather” related text content in the cloud big data based on "weather", such as current weather temperature, humidity, ultraviolet intensity, PM2.5, wind and other information, generate The result of the query; if the user wants to query the current state of the air conditioner, the control terminal will Obtain an "air-conditioner" as the first keyword, and then based on the current operating status information "air-conditioner” Search air conditioner in the local database, generate query results.
  • the multimedia content matching the play requirement is generated according to the play requirement, and the play information of the multimedia content, such as the play duration of the multimedia content, the play format, the play code rate, etc., are generated when the user
  • the second keyword is obtained from the playback requirement input by the user, for example, the user wants to play Liang Jingru's "Fly".
  • the control terminal will automatically obtain “Liang Jingru” and “Fly away” as the second keyword, and then search in the local database or cloud big data with "Liang Jingru” and "Fly
  • the multimedia content and its introductory information are generated, and the multimedia content and the playing information are generated, and the playing information includes information such as playing duration, audio encoding rate, sound quality, and song introduction.
  • the corresponding chat content is generated based on the historical chat record or context semantics.
  • step S15b specifically includes:
  • S152b when the interaction data is multimedia content, play the multimedia content, and display list information and play information related to the multimedia content;
  • each type of interaction data corresponds to a decision displayed on the control terminal.
  • the user can easily know whether the previously issued interaction request has obtained feedback, and the artificial intelligence is added to the user to interact with the home appliance, the device, or the server to improve the user experience, for example, when the user inputs "weather".
  • the user wants to query the current real-time weather or future weather forecast information. In order to more accurately know the user's intention, in other embodiments, the real-time weather query or forecast can be fed back again.
  • the feedback information of the weather query when obtaining the user's selection operation, responds differently to the user's selection operation, and then outputs different interaction data in the control terminal; of course, the current real-time weather and the future forecast weather may also be directly directly Information generates interactive data feedback to the user
  • the text description of the real-time weather information and/or the forecast weather information may be processed into a voice or a chart to be displayed to the control terminal for display by means of a corresponding decision manner, such as the current real-time weather information and/or the forecast weather information.
  • the voice broadcast mode is played to the user and the picture or animation that reflects the weather condition is displayed on the control terminal at the same time.
  • a snapshot of the attribute state of the home appliance is generated, and a snapshot including the home appliance attribute name and the attribute value information is pushed to the control terminal for display.
  • the user wants to play the multimedia content of " ⁇ ", when the multimedia content pointed to by “ ⁇ ” is unique, Directly pushing the link of the multimedia content or the multimedia content to the control terminal and playing, or controlling other multimedia playing devices to play the multimedia content; when the multimedia content pointed to by “ ⁇ ” is not unique, generating the multimedia content playlist and pushing to the control a terminal and a first file in the playlist, the multimedia content playlist includes three columns, the first column is the name of the multimedia content, the second column is the author, and the third column is the play control button, when the user clicks the The multimedia content is automatically played when the control button is played.
  • the user's chat intention can be known, and then the chat content is generated according to the contextual intelligence in the context, and displayed in the control terminal by voice or expression.
  • all the controlled home appliances in the present application may be the same type of home appliances, or may be different types of home appliances.
  • the feedback information provided by the user may be a choice among similar home appliances, or may be a selection among different types of home appliances. .
  • the application further proposes a home appliance control system.
  • the appliance control system includes:
  • the controlled home appliance receives the control command of the control terminal and performs the control action according to the control command.
  • the control terminal acquires input information of the user, and when the user intention pointed by the input information is a control class representation, acquires the controlled home appliance and the control action in the input information, and determines the Whether the controlled home appliance is unique, and when the controlled home appliance is not unique, the first voice prompt of the controlled home appliance is outputted through the voice playback device of the control terminal, such as a speaker, and the first feedback information of the user is received through the microphone.
  • the selected controlled home appliance performs the control action according to the first control instruction after the controlled appliance receives the first control command of the control terminal.
  • the home appliance control system prompts the user to make a selection when the plurality of controlled home appliances can perform the control action, and generates a control instruction for the controlled home appliance selected by the user after the user makes the feedback information, so as to control the user selected
  • the controlled home appliance performs the control action in the input information, thereby avoiding the simultaneous response of the plurality of controlled home appliances, resulting in inaccurate home appliance control, and improving the accuracy of home appliance control.
  • the embodiment of the present application further provides a storage medium storing a home appliance control program, and the home appliance control program is executed by the processor to implement the steps of the home appliance control method as described above.
  • the technical solution of the present application which is essential or contributes to the prior art, may be embodied in the form of a software product stored in a storage medium (such as ROM/RAM as described above). , a disk, an optical disk, including a number of instructions for causing a terminal device (which may be a mobile phone, a computer, a server, an air conditioner, or a network device, etc.) to perform the methods described in the various embodiments of the present application.
  • a terminal device which may be a mobile phone, a computer, a server, an air conditioner, or a network device, etc.

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  • Engineering & Computer Science (AREA)
  • Human Computer Interaction (AREA)
  • Automation & Control Theory (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Health & Medical Sciences (AREA)
  • Computational Linguistics (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Computer Security & Cryptography (AREA)
  • Physics & Mathematics (AREA)
  • Acoustics & Sound (AREA)
  • Multimedia (AREA)
  • Selective Calling Equipment (AREA)
  • Telephonic Communication Services (AREA)

Abstract

La présente invention concerne un procédé, un système et un terminal de commande d'appareil domestique, et un support d'informations. Le procédé de commande d'appareil domestique consiste : à acquérir des informations d'entrée d'un utilisateur ; à acquérir un appareil domestique commandé et une action de commande à partir des informations d'entrée lorsqu'une intention d'utilisateur, indiquée par les informations d'entrée, est une intention de commande ; à déterminer si l'appareil domestique commandé est unique ; à émettre une première invite pour sélectionner un appareil domestique commandé si l'appareil domestique commandé n'est pas unique ; lors de la réception de premières informations de rétroaction de l'utilisateur, à produire une première instruction de commande selon un appareil domestique commandé, indiquée par les premières informations de rétroaction et par l'action de commande ; et enfin à commander, conformément à la première instruction de commande, l'appareil domestique commandé indiqué par les premières informations de rétroaction, c'est-à-dire, l'appareil domestique commandé sélectionné par l'utilisateur effectuant l'action de commande.
PCT/CN2018/084910 2017-08-31 2018-04-27 Procédé, système et terminal de commande d'appareil domestique, et support d'informations WO2019041856A1 (fr)

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