WO2018152653A1 - System and method for pairing transaction for beauty services - Google Patents

System and method for pairing transaction for beauty services Download PDF

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Publication number
WO2018152653A1
WO2018152653A1 PCT/CN2017/000186 CN2017000186W WO2018152653A1 WO 2018152653 A1 WO2018152653 A1 WO 2018152653A1 CN 2017000186 W CN2017000186 W CN 2017000186W WO 2018152653 A1 WO2018152653 A1 WO 2018152653A1
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Prior art keywords
service
provider
event
transaction
unit
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PCT/CN2017/000186
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French (fr)
Chinese (zh)
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刘宏伟
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威众企业股份有限公司
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Priority to PCT/CN2017/000186 priority Critical patent/WO2018152653A1/en
Publication of WO2018152653A1 publication Critical patent/WO2018152653A1/en

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/02—Reservations, e.g. for tickets, services or events

Definitions

  • the invention relates to a technology for online matching of beauty services, in particular to a system and method for pairing transactions for a beauty service, so that a demander can find a suitable technology provider to perform beauty at a designated place in real time. service.
  • Beauty services generally refer to the repair, cutting, dyeing, ironing, washing, hair care, facial or human skin care, nail modification, makeup, etc., which are used by specific technical service providers at specific locations.
  • the appliance serves the demanding service demander.
  • hair styling, skin care and other services in addition to professional technical service providers, it is usually necessary to carry out related operations in specific locations where the equipment is complete;
  • the current practice is to open a hair salon or a beauty salon at a specific location by one or more technical service providers, and then operate and attract service demanders to come to the door. Because the input cost can be determined according to each person's property, plus the technical threshold. There is no strict check. Therefore, according to statistics, there are 20,000 to 30,000 hair salons in Taiwan, and the number of beauty salons is not too large. In addition, there are more than 100,000 employees, but the number of such stores And practitioners far exceed the needs of actual personnel in Taiwan, which leads to the following problems:
  • another main object of the present invention is to provide a service for beauty services.
  • the trading system it can provide positioning information, and let the transaction be completed online, so that all parties can obtain secure transactions, and at the same time provide resume information to further improve the quality of service.
  • the system includes at least one platform device of the platform vendor, at least one service requester's request device, at least one service provider's service device, and a site provider.
  • Supply device the platform device can be connected to the request device, the service device and the supply device through a network;
  • the platform device has a processing unit, and the processing unit is connected with at least one member management unit, a user device interface, a paired search engine, a pairing interaction unit, an event management unit, one or more data databases, and a transaction.
  • the gold flow unit and a positioning map generating unit wherein the processing unit can have an internal working program for processing, calculating, comparing, analyzing and transmitting the member management unit, the pairing interaction unit, the event management unit, the transaction flow unit and the positioning map Generating unit data
  • the member management unit is used for registration management of service demanders, technical service providers and venue providers
  • the device interface is used for the platform device to receive and send information to the requesting device, the service device and the supply device
  • the pairing The search engine is configured to pair the service searcher with the service search and the search of the technical service provider to generate a service transaction event
  • the pairing interaction unit is configured to perform interaction of the transaction service content
  • the event management unit is configured to use the multiple Service transaction events for recording, tracking and information notification
  • the requesting device, the service device, and the providing device can be connected to the using device interface of the platform device through the network, and the requesting device, the service device, or the supplying device includes a satellite positioning module, so that the positioning map generating unit of the platform device collects the geographical location.
  • the present invention also provides a method of applying the system for pairing transactions for a beauty service, comprising the steps of:
  • Step 101 Login platform device: the service requester, the technical service provider and the site provider respectively use the request device, the service device and the supply device to connect to the platform device login system, and the member management unit confirms the service demander, the technical service provider and the site. Provider's authority and level, after which step 102 is performed;
  • Step 102 Issue a service request: the service requester logs in a service request and shares the service request in the system, and then performs step 103; and is also provided to the qualified technical service provider or the site provider after logging in to the system. After receiving the service request information, perform self-deduction, and perform step 104;
  • Step 103 Perform search matching: the service demander, the technical service provider, and the site provider may use the paired search engine to search or automatically pair, and then select the eligible person by themselves, and then perform step 104;
  • Step 104 Demand service interaction: the matching service requester, the technical service provider or the venue provider interacts with the matching interaction unit to further understand the content of the service request, and proceeds to step 105;
  • Step 105 Generate a service transaction event: After completing the service request confirmation, a service transaction event may be generated in the event management unit of the platform device, and the service amount or the non-compensation compensation amount is withheld by the transaction flow unit to a guarantee account, and then executed. Step 106;
  • Step 106 managing the tracking event process: the event management unit follows the content of the service transaction event, and then proceeds to step 107;
  • Step 107 Perform a service transaction event: the service requester and the technical service provider go to the designated location of the site provider to execute the service transaction event according to the time and place agreed by the service transaction event, and then execute step 108;
  • Step 108 Transaction Amount Transfer: Service fulfillment when the service transaction event is completed Upon completion or failure to perform, the platform device uses the transaction flow unit to transfer the amount withheld in the guarantee account to the corresponding account, and then proceeds to step 109.
  • Step 109 Establish an event history: When the service transaction event is completed, the platform device uses the event management unit to establish historical data of the event as an event history, thereby completing the entire working process from the service request to the service transaction event.
  • FIG. 1 is a schematic structural diagram of a system for pairing transactions for a beauty service provided by the present invention to illustrate the aspects and relative relationships of the components;
  • FIG. 2 is a schematic flow chart of a method for pairing transactions for a beauty service provided by the present invention.
  • the present invention discloses a system and method for pairing transactions for a beauty service.
  • the following describes the technical content of the present invention by a specific embodiment, so that those skilled in the art can easily understand the present invention from the contents disclosed in the present specification.
  • the invention may be embodied or applied in other specific embodiments. Therefore, with reference to the specific embodiments of the invention and the components thereof, all of the front and rear, left and right, top and bottom, upper and lower, and horizontal and vertical references are for convenience of description and are not limiting.
  • the present invention also does not limit its components to any position or spatial orientation.
  • the drawings and the dimensions specified in the specification may be varied in accordance with the design and needs of the specific embodiments of the present invention without departing from the scope of the appended claims.
  • the architecture of the system for pairing transactions for a beauty service provided by the present invention is as shown in FIG. 1.
  • the system includes at least one platform device 100 of a platform vendor, a request device 20 of at least one service requester, and at least one technical service provider.
  • the service device 30 and the supply device 40 of a site provider, the platform device 100 can communicate with the request device 20, the service device 30, and the supply device 40 through a network (for example, wireless technology or wired technology), wherein the service demander generally refers to
  • technical service providers refer to professional technicians who provide hair making or beauty care, such as hair stylists or beauticians, and the site provider is fully equipped to carry out the corresponding server materials.
  • the store of the place which may be a fixed-site store or a mobile vehicle with corresponding equipment and space;
  • the platform device 100 has a processing unit 10, and the processing unit 10 is connected to a member management unit 11, a usage device interface 12, a pairing search engine 13, a pairing interaction unit 14, an event management unit 15, one or more
  • the data database 16 and a transaction flow unit 17 and the platform device 100 may further have a location map generating unit 18 or a security monitoring unit 19, wherein the member management unit 11 is used for service demanders, technical service providers, and The identification information such as registration, login authority, rating, account, and the like of the member such as the site provider is managed, and the device interface 12 is used for the platform device 100 to receive the requests of the plurality of requesting devices 20, the service device 30, and the provisioning device 40.
  • the device 40 provides service information, and the device interface 12 includes a requester interface 121 corresponding to the requesting device 20, a server interface 122 of a corresponding service device 30, and a provider interface 123 of a corresponding provisioning device 40;
  • the pairing search engine 13 of the platform device 100 is configured to perform a service search for the service requester and a request of the technical service provider, and search the site, and further automatically filter the pairing to generate a service demander, a service server event, a venue provider, a service item, a transaction amount, a service transaction event for a fee allocation, and the pairing interaction unit 14 is for pairing or self-selected service demanders, technical service providers, and venue providers to perform transaction service content interaction, Selecting and reconfirming, the event management unit 15 is configured to rate, record, track, and notify the plurality of service transaction events, and the plurality of data databases 16 may include identification information, an account for storing the service demander.
  • a database of information or images such as records, historical requirements, and requirements completion history, used to store information such as identification information, account records, historical services, service work history, service prices, service ratings, etc. of technical service providers for storage.
  • Site provider identification information, account records, historical supply A database of information or images such as calendars, supplies, inventory, supply ratings, etc., a database for storing service transaction events, event history information or images, for storing transaction flows, security monitoring, events for historical service transaction events. a database of information or images of resumes;
  • the transaction flow unit 17 of the platform device 100 is configured to allocate the service content, the venue, the equipment, and the consumables in the service transaction event according to the service demander, the technical service provider, and the venue provider, and the transaction flow unit 17 is served from the service.
  • the demander's account withholds the service amount of the service transaction event into a secured account to ensure that the service demander has sufficient funds to pay for the service transaction event, while the transaction flow unit 17 is from the technical service provider and the venue provider.
  • the account is respectively withheld by an agreed amount into the guarantee account to ensure that the service provider and the venue provider can provide the service transaction event as scheduled, and the service requester confirms the completion of the service transaction event in whole or in part.
  • the guarantee account to ensure that the technical service provider or the site provider can provide its complete and valuable service, and vice versa. If the technical service provider or the venue provider fails to provide the service as scheduled, the guarantee account will pay the compensation to the service requester, technical service provider or venue provider who has been defaulted;
  • the positioning map generating unit 18 further included in the platform apparatus 100 can be configured to collect the geographical location information (GPS) of the service requester's requesting device 20 and the technical service provider's service device 30, in cooperation with the geography of the venue provider's supply device 40.
  • GPS geographical location information
  • Location location information (GPS or fixed location) and electronic maps generate a map indicating the geographic location of service demanders, technical service providers and venue providers, allowing relevant personnel in the service transaction event to track their current location and arrival service
  • the time of the agreed place of the transaction event shortens the waiting time of the parties, and the platform device 100 can send the reminder, warning, confirmation or cancellation information according to the time that the parties may delay, and the security monitoring unit 19 is used to obtain or receive the service.
  • the platform device 100 further includes a rating evaluation unit 105 for the service demander, the technical service provider and the venue provider to evaluate the demand, service or supply of other participants after the pairing or service transaction event, as a
  • the evaluator's membership level adjustment reference, and the platform quotient can also use the rating assessment unit 105 to perform online or on-the-spot assessment of the technical service provider or the venue provider's technology, service quality, and venue environment, and is used to adjust the evaluator's membership level. Adjustment reference
  • the requesting device 20, the service device 30, and the provisioning device 40 may be computers, notebook computers, handheld mobile devices (such as smart phones, personal digital assistants, tablet computers) that can be connected to the device device interface 12 of the platform device 100 through a network. Or an electronic device that can be used for online browsing, searching, pairing, interacting, rating, etc. of the platform device 100.
  • the requesting device 20, the service device 30, or the provisioning device 40 may further include a satellite positioning module (GPS) for the location map generating unit 18 of the platform device 100 to collect the geographic location, and the requesting device 20, the service device 30 or the supplying device 40 of the handheld mobile device can further have an image capturing module (camera) Lens), an image for obtaining a service transaction event process or a completed result, for event history recording or security monitoring;
  • GPS satellite positioning module
  • camera image capturing module
  • the group constitutes a system for pairing transactions for beauty services.
  • one or more service consumers, service providers, and venue providers utilize their respective request devices 20 in advance.
  • the service device 30 and the supply device 40 respectively connect the requester interface 121 of the device interface 12 of the platform device 100, the server interface 122 and the provider interface 123 for member registration, and establish personal related member identification information and related data (eg, The personal preference, acceptable price, etc.
  • the member management unit 11 of the platform device 100 gives different rights and levels according to the service demander, the technical service provider and the site provider.
  • the method for pairing transactions for the beauty service provided by the present invention is implemented according to the following steps:
  • Step 101 The login platform device: the service requester, the technical service provider, and the site provider can respectively connect the requester device 121, the service device 30, and the provisioning device 40 to the requester interface 121 in the device interface 12 of the platform device 100, the server
  • the interface 122 and the provider interface 123 are logged into the system, and the member management unit 11 of the platform device 100 confirms the rights and levels of the service requester, the technical service provider, and the site provider, and then proceeds to step 102;
  • Step 102 Issue a service request: the service requester passes the requester interface 121 The requirements of the project, content, time and location of the required service are formed to form a service request, and the service request is shared in the system, and then step 103 is performed. And the qualified technical service provider or the site provider can perform the self-deduction after receiving the service request information sent by the member management unit 11 after logging in to the system, and executing step 104;
  • Step 103 Perform search matching: the service requester, the technical service provider, and the site provider may use the paired search engine 13 of the platform device 100 to search according to the filled service request, service or supply condition field, or may be searched by pairing.
  • the engine 13 automatically pairs according to the service request, so as to select a plurality of service demanders, service providers or venue providers that meet the requirements, and then select the service consumers, service providers or venue providers that best meet the needs.
  • step 104 the service requester, the technical service provider, and the site provider may use the paired search engine 13 of the platform device 100 to search according to the filled service request, service or supply condition field, or may be searched by pairing.
  • the engine 13 automatically pairs according to the service request, so as to select a plurality of service demanders, service providers or venue providers that meet the requirements, and then select the service consumers, service providers or venue providers that best meet the needs.
  • step 104 proceeds to step 104;
  • Step 104 Demand service interaction: by the picker, the pairing interaction unit 14 is used to invite the qualified service demander, the technical service provider or the venue provider to interact to further understand the content, execution mode and transaction condition of the service request, and the interaction thereof.
  • the method may be text information, voice call or video call, etc., after the relevant service content and conditions are confirmed, proceed to step 105;
  • Step 105 Generate a service transaction event: a service requester, a technical service provider, and a site provider that complete the service request confirmation, and may register related service content, transaction conditions, time, and location in a specified field of the event management unit 15 of the platform device 100. Waiting for information, and generating a service transaction event, and using the transaction flow unit 17 to withhold the service amount from the service demander's account to the guarantee account, the transaction flow unit 17 is further withheld by the service provider and the venue provider's account. The compensation amount of the performance to the guarantee account;
  • Step 106 Manage the tracking event process: the event management unit 15 stores the history of the service transaction event in the corresponding data database 16, and separately requests the service requester, the technical service provider, and the site provider's request device 20 according to the schedule.
  • the service device 30 and the supply device 40 issue confirmation information, reminder information, and change information.
  • the changer may request the other party to change the content of the service transaction event through the event management unit 15, if agreed, Step 107 is performed, otherwise, if the service transaction event is not approved or cancelled, step 102 is re-executed;
  • Step 107 Perform a service transaction event: the service demander and the technical service provider go to the designated location of the site provider according to the time and place agreed by the service transaction event, the technical service provider or the site provider, and prepare the required equipment and materials in advance.
  • the platform device 100 can use the location map generating unit 18 to receive the positioning data of the requesting device 20 and the service device 30 of the service requester and the technical service provider (if the site provider is a mobile vehicle, Further receiving the tracking), and using the positioning map generating unit 18 to generate a map for tracking the traveling position and the arrival time of the parties, the event management unit 15 may further issue a corresponding reminding or warning message, and the parties arrive at the venue provider.
  • the technical service provider After the designated location, the technical service provider performs the content service of the service transaction event for the service demander.
  • the service requester, the technical service provider and the site provider can respectively utilize the request device 20,
  • the image capturing module of the service device 30 and the supply device 40 is connected to the platform device 100. So that further safety monitoring unit can use internet service recording apparatus 100 of process 19, the dispute may be used to clarify and security monitoring, so that after the completion of step 108 is performed. If any of the parties fails to perform, the transaction flow unit 17 transfers the withholding compensation amount to the other party that has not breached the contract, and performs step 109;
  • Step 108 Transfer of transaction amount: After completing the service performance of the service transaction event, the service requester, the technical service provider and the site provider respectively use the request device 20, the service device 30 and the supply device 40 to perform all or part of the service content. Confirming that the platform device 100 uses the transaction flow unit 17 to transfer the amount of the withholding in the guarantee account to the account of the technical service provider and the venue provider, and then proceeds to step 109;
  • Step 109 Establish an event history: when the service transaction event is completed, the platform is loaded
  • the event management unit 15 can use the event management unit 15 to establish information such as the historical data of the event and the image of the security monitoring unit 19 as an event history, and store it in the corresponding data repository 16, and can be used as a historical service request for the service requester.
  • the reference work of the data or technical service provider is convenient for reference to the next service request, pairing or interaction, thereby completing the service request to the service transaction event.
  • the method for pairing transactions for the beauty service provided by the present invention may further increase the following steps after completing the establishment event history of step 109:
  • Step 110 Perform event evaluation: let the service requester, the technical service provider, and the site provider connect the platform device 100 through the request device 20, the service device 30, and the supply device 40, and are opposite to the device interface 12 of the platform device 100.
  • the requester interface 121, the server interface 122, and the provider interface 123 use the rating evaluation unit 105 to perform other party evaluations as a reference for the authority and level change of the reviewer.
  • the system and method for pairing transactions for a beauty service provided by the present invention enables the service provider to share the storefront of the site provider, and the site provider can also have the service technology of the technical service provider, which can reduce the small storefront.
  • the cost of the lease can also enable the service providers and venue providers to effectively use the time, reduce operating costs, improve service quality and energy, increase the revenue of service providers and venue providers, and return to the service. Demanders, while shortening the waiting time of service demanders, thus forming a win-win situation;
  • the system for pairing transactions for a beauty service further enables the technical service provider to further reserve the storefront of the venue provider, provide regular services, and multiple service demanders can also reserve the same technical service provider to serve at the same place.
  • the cost can be shared, and the time of the technical service provider can be fully applied.
  • the site provider can also reduce the fixed manpower according to the appointment, thereby increasing the added value of the product and improving its economic efficiency.

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Abstract

Disclosed are a system and method for a pairing transaction for beauty services. The system includes at least one platform apparatus of a platform provider, a request device (20) of at least one service demander, a service device (30) of at least one technical server, and a supply device (40) of a site provider, wherein the platform apparatus can communicate over a network so as to connect the request device (20), the service device (30) and the supply device (40) via the network; and the platform apparatus at least includes a membership management unit (11), a usage device interface, a pairing search engine (13), a pairing interaction unit (14), an event management unit (15), one or more data repositories (16) and a transaction cash flow unit (17). Therefore, service demanders, technical servers and site providers can be paired on-line in real time, so that site resources can be effectively applied, and service opportunities for the technical servers can be increased; and at the same time, the waiting time for the service demanders can be shortened, thereby achieving the purpose of increasing the profits of providers and servers and reducing the expenses of demanders.

Description

用于针对美容服务配对交易的***与方法System and method for pairing transactions for beauty services 技术领域Technical field
本发明涉及一种用于美容服务在线配对的技术，具体而言指一种用于针对美容服务配对交易的***与方法，以让需求者能实时寻找到合适于技术提供者于指定场所进行美容服务。The invention relates to a technology for online matching of beauty services, in particular to a system and method for pairing transactions for a beauty service, so that a demander can find a suitable technology provider to perform beauty at a designated place in real time. service.
背景技术Background technique
美容服务泛指修、剪、染、烫、洗、护头发的发型制作、脸部或人体的皮肤保养、指甲的修饰、化妆等，其由具有相关专业的技术服务者于特定场所，使用特定器具对有需求的服务需求者进行服务。尤其是其中的发型制作、皮肤保养等服务，除了要有专业的技术服务者外，通常也需要在器材完备的特定场所进行相关作业；Beauty services generally refer to the repair, cutting, dyeing, ironing, washing, hair care, facial or human skin care, nail modification, makeup, etc., which are used by specific technical service providers at specific locations. The appliance serves the demanding service demander. In particular, in the hair styling, skin care and other services, in addition to professional technical service providers, it is usually necessary to carry out related operations in specific locations where the equipment is complete;
而目前的作法，是由一或多个技术服务者于特定地点开设发廊或美容院，然后然后经营、吸引服务需求者上门消费，由于其投入成本可依各人财物决定，再加上技术门坎没有严格的把关，因此，根据统计中国台湾地区即有2～3万家美发店，而美容院的数量也不遑多让，再加上从业人员分别有10余万人，然而这类的店家数量及从业人员远超过中国台湾地区实际人员的需求，从而导致下列问题：The current practice is to open a hair salon or a beauty salon at a specific location by one or more technical service providers, and then operate and attract service demanders to come to the door. Because the input cost can be determined according to each person's property, plus the technical threshold. There is no strict check. Therefore, according to statistics, there are 20,000 to 30,000 hair salons in Taiwan, and the number of beauty salons is not too large. In addition, there are more than 100,000 employees, but the number of such stores And practitioners far exceed the needs of actual personnel in Taiwan, which leads to the following problems:
1、就店家而言，会经常出现无消费者上门的状况，不仅因坪效差而浪费租金，且设备、器材的成本摊提也增加，同时对于相关耗材也无法大量采购，造成开设店面成本大增，再加上聘用人员的成本，大幅提高店家创业失败的几率与运营的困难。1. As far as the store is concerned, there will often be no consumer visits, not only the rent is wasted due to poor ping efficiency, but also the cost of equipment and equipment is increased. At the same time, the related consumables cannot be purchased in large quantities, resulting in the cost of opening the store. The increase, coupled with the cost of hiring personnel, has greatly increased the chances of failure and operational difficulties in store startups.
2、就技术服务者(从业人员)而言，受到前述店家经营成本高的影响，其薪资上也受到相当的限制，以设计师或美容师来说， 是以底薪加个人营业额奖金计，至于学徒则几乎都以工读生因应，然其却必需整天待在店内等待消费者上门，也因服务数量不足，无法有效创造个人价值，再加上无法有效累积技术与经验，造成服务质量下降。2. As far as technical service providers (employees) are concerned, due to the high operating costs of the aforementioned stores, their salaries are also subject to considerable restrictions. For designers or beauticians, It is based on the basic salary plus personal turnover bonus. As for the apprentices, almost all of them are working as a work-study student. However, they must stay in the store all day waiting for the consumers to come to the door. Because of the insufficient number of services, they cannot effectively create personal value. Effective accumulation of technology and experience, resulting in a decline in service quality.
3、就服务需求者(消费者)而言，因工作时间运用关系，大部分需于假日才能有较完整的时间接受相关服务，结果此时技术服务者和店家反而因已满档，而无法提供实时服务，让服务需求者需要花更多的时间等待，且这类美容服务依需求内容不同，其技术门坎要求也会有不同，其中有简单且短时间可以完成的，也有复杂且需长时间才能完成，如果每次均等待同一技术服务者，会造成无谓的时间浪费，也无法得到新的服务，更无法减少费用的支出。3. As far as service demanders (consumers) are concerned, most of them need to have a relatively complete time to receive relevant services due to working hours. As a result, technical service providers and store owners are unable to complete the files. Providing real-time services, so that service demanders need to spend more time waiting, and such beauty services vary according to the requirements, and their technical threshold requirements will be different, which are simple and short-term to complete, complex and long-term Time can be completed. If you wait for the same technical service provider every time, it will cause unnecessary waste of time, and you will not be able to get new services, and you will not be able to reduce expenses.
换言之，现有的美容业经营方式显然存在有很多问题，从而造成一种经营者、技术服务者及服务需求者三方面皆输的状况，如何解决上述问题，特别是能够满足现代人们共享经济的需求，即为本发明所欲解决的技术课题。In other words, there are obviously many problems in the existing beauty industry management methods, which results in a situation in which operators, technical service providers and service demanders are all lost. How to solve the above problems, especially to meet the needs of modern people to share the economy. The demand is the technical problem to be solved by the present invention.
缘是，本案发明人针对现有所面临的问题深入探讨，并根据近年来技术发展的需求，经不断努力的改进，终于成功开发出一种用于针对美容服务配对交易的***与方法，以克服现有者互动性不足所造成的缺点与不便。The reason is that the inventor of this case has in-depth discussion on the existing problems, and based on the needs of technological development in recent years, through continuous improvement, he finally succeeded in developing a system and method for pairing transactions for beauty services. Overcome the shortcomings and inconveniences caused by the lack of interaction among the existing ones.
发明内容Summary of the invention
因此，本发明的主要目的在于提供一种用于针对美容服务配对交易的方法，以让服务需求者、技术服务者及场地提供者能于在线实时配对，让场地资源能被有效的应用，且能增加技术服务者的服务机会，同时缩短服务需求者的等待时间，达到增加提供者、服务者利润及减少需求者支出的目的。Accordingly, it is a primary object of the present invention to provide a method for pairing transactions for a beauty service so that service demanders, technical service providers, and venue providers can pair online in real time, allowing site resources to be effectively applied, and It can increase the service opportunities of technical service providers, and at the same time shorten the waiting time of service demanders, and achieve the purpose of increasing the profit of providers and service providers and reducing the expenditure of demanders.
又，本发明的另一主要目的在于提供一种用于针对美容服务配 对交易的***，能提供定位信息，且让交易于在线完成，让各方均能获得安全交易，同时可提供履历信息，进一步提高服务质量。Moreover, another main object of the present invention is to provide a service for beauty services. For the trading system, it can provide positioning information, and let the transaction be completed online, so that all parties can obtain secure transactions, and at the same time provide resume information to further improve the quality of service.
基于此，本发明主要通过下列技术手段来具体达到前述目的：该***包含有平台商的至少一平台装置、至少一服务需求者的请求设备、至少一技术服务者的服务设备及一场地提供者的供应设备，该平台装置可通过网络与请求设备、服务设备及供应设备连接；Based on this, the present invention specifically achieves the foregoing objects by the following technical means: the system includes at least one platform device of the platform vendor, at least one service requester's request device, at least one service provider's service device, and a site provider. Supply device, the platform device can be connected to the request device, the service device and the supply device through a network;
其中所述平台装置具有一处理单元，该处理单元至少连接有一会员管理单元、一使用设备界面、一配对搜索引擎、一配对互动单元、一事件管理单元、一或多个数据资料库、一交易金流单元及一定位地图生成单元，其中该处理单元可以内建作业程序，供处理、运算、比对、分析及传输会员管理单元、配对互动单元、事件管理单元、交易金流单元和定位地图生成单元的数据，该会员管理单元用于对服务需求者、技术服务者及场地提供者进行注册管理，设备界面用于供平台装置对请求设备、服务设备及供应设备接收及发送信息，该配对搜索引擎用于供服务需求者对服务搜寻以及技术服务者的搜寻进行配对，从而生成一服务交易事件，该配对互动单元用于进行交易服务内容的互动，该事件管理单元用于对该多个服务交易事件进行记录、追踪及信息通知，又该多个数据资料库可以包含用于储存各种信息或影像数据的数据库，该交易金流单元用于对服务交易事件进行费用计算、预扣及移转，该定位地图生成单元用于收集服务需求者的请求设备与技术服务者的服务设备的地理位置定位信息，以结合场地提供者的供应设备的地理位置定位信息及电子地图生成一标示各方地理位置的地图；The platform device has a processing unit, and the processing unit is connected with at least one member management unit, a user device interface, a paired search engine, a pairing interaction unit, an event management unit, one or more data databases, and a transaction. The gold flow unit and a positioning map generating unit, wherein the processing unit can have an internal working program for processing, calculating, comparing, analyzing and transmitting the member management unit, the pairing interaction unit, the event management unit, the transaction flow unit and the positioning map Generating unit data, the member management unit is used for registration management of service demanders, technical service providers and venue providers, and the device interface is used for the platform device to receive and send information to the requesting device, the service device and the supply device, the pairing The search engine is configured to pair the service searcher with the service search and the search of the technical service provider to generate a service transaction event, the pairing interaction unit is configured to perform interaction of the transaction service content, and the event management unit is configured to use the multiple Service transaction events for recording, tracking and information notification, The plurality of data databases may include a database for storing various information or image data, and the transaction flow unit is configured to perform cost calculation, withholding and transfer on the service transaction event, and the positioning map generating unit is configured to collect the service. Corresponding location information of the requesting device of the demander and the service device of the technical service provider, and generating a map indicating the geographical locations of the parties in combination with the geographical location positioning information of the supply device of the site provider and the electronic map;
所述请求设备、服务设备及供应设备能通过网络与平台装置的使用设备界面联机，该请求设备、服务设备或供应设备包含卫星定位模块，以供平台装置的定位地图生成单元收集所在地理位置。 The requesting device, the service device, and the providing device can be connected to the using device interface of the platform device through the network, and the requesting device, the service device, or the supplying device includes a satellite positioning module, so that the positioning map generating unit of the platform device collects the geographical location.
本发明还提供了一种应用该用于针对美容服务配对交易的***的方法，其包含以下步骤：The present invention also provides a method of applying the system for pairing transactions for a beauty service, comprising the steps of:
步骤101、登入平台装置：服务需求者、技术服务者及场地提供者分别利用请求设备、服务设备及供应设备连接平台装置登入***，由该会员管理单元确认该服务需求者、技术服务者及场地提供者的权限及等级，之后执行步骤102；Step 101: Login platform device: the service requester, the technical service provider and the site provider respectively use the request device, the service device and the supply device to connect to the platform device login system, and the member management unit confirms the service demander, the technical service provider and the site. Provider's authority and level, after which step 102 is performed;
步骤102、发出一服务请求：该服务需求者登录一服务请求并将该服务请求分享于***中，之后执行步骤103；且亦供符合条件的技术服务者或场地提供者于登入***后，于接收到该服务请求信息后，进行自我推演，并执行步骤104；Step 102: Issue a service request: the service requester logs in a service request and shares the service request in the system, and then performs step 103; and is also provided to the qualified technical service provider or the site provider after logging in to the system. After receiving the service request information, perform self-deduction, and perform step 104;
步骤103、进行搜寻配对：服务需求者、技术服务者及场地提供者可利用配对搜索引擎进行搜寻或自动配对，从而自行挑选出符合需求者，接着执行步骤104；Step 103: Perform search matching: the service demander, the technical service provider, and the site provider may use the paired search engine to search or automatically pair, and then select the eligible person by themselves, and then perform step 104;
步骤104、需求服务互动：由配对互动单元邀请符合条件的服务需求者、技术服务者或场地提供者进行互动，以进一步了解该服务请求的内容，并继续执行步骤105；Step 104: Demand service interaction: the matching service requester, the technical service provider or the venue provider interacts with the matching interaction unit to further understand the content of the service request, and proceeds to step 105;
步骤105、生成服务交易事件：完成服务请求确认后，可于平台装置的事件管理单元生成一服务交易事件，且利用交易金流单元预扣服务金额或未履约补偿金额至一担保账户，之后执行步骤106；Step 105: Generate a service transaction event: After completing the service request confirmation, a service transaction event may be generated in the event management unit of the platform device, and the service amount or the non-compensation compensation amount is withheld by the transaction flow unit to a guarantee account, and then executed. Step 106;
步骤106、管理追踪事件进程：该事件管理单元依该服务交易事件的内容进行追踪，接着执行步骤107；Step 106, managing the tracking event process: the event management unit follows the content of the service transaction event, and then proceeds to step 107;
步骤107、执行服务交易事件：服务需求者与技术服务者依该服务交易事件约定的时间、地点前往该场地提供者的指定位置执行该服务交易事件，之后执行步骤108；Step 107: Perform a service transaction event: the service requester and the technical service provider go to the designated location of the site provider to execute the service transaction event according to the time and place agreed by the service transaction event, and then execute step 108;
步骤108、交易金额移转：当完成该服务交易事件的服务履约 完成后或未履约时，平台装置并利用交易金流单元将担保账户内预扣的金额分别移转至对应账户内，接着执行步骤109。Step 108: Transaction Amount Transfer: Service fulfillment when the service transaction event is completed Upon completion or failure to perform, the platform device uses the transaction flow unit to transfer the amount withheld in the guarantee account to the corresponding account, and then proceeds to step 109.
步骤109、建立事件履历：当该服务交易事件完成，该平台装置利用事件管理单元将事件的历史数据建立成一事件履历，进而完成由服务请求至服务交易事件整个工作过程。Step 109: Establish an event history: When the service transaction event is completed, the platform device uses the event management unit to establish historical data of the event as an event history, thereby completing the entire working process from the service request to the service transaction event.
藉此，通过上述技术手段的具体实现，可以有效提高其吸引力与实用性，从而增加产品的附加价值，并提升其经济效益。Thereby, through the specific realization of the above technical means, the attraction and practicability can be effectively improved, thereby increasing the added value of the product and improving its economic benefit.
为使审查员能进一步了解本发明的构成、特征及其他目的，以下乃举本发明的较佳实施例，并配合图式详细说明如后，同时让熟悉该项技术领域者能够具体实施。The following is a description of the preferred embodiments of the present invention, and is in the
附图说明DRAWINGS
图1为本发明提供的用于针对美容服务配对交易的***的架构示意图，以说明各构件的态样及相对关系；1 is a schematic structural diagram of a system for pairing transactions for a beauty service provided by the present invention to illustrate the aspects and relative relationships of the components;
图2为本发明提供的用于针对美容服务配对交易的方法的流程示意图。2 is a schematic flow chart of a method for pairing transactions for a beauty service provided by the present invention.
附图标记说明：100-平台装置；10-处理单元；11-会员管理单元；12-使用设备界面；121-请求者界面；122-服务者界面；123-供应者界面；13-配对搜索引擎；14-配对互动单元；15-事件管理单元；16-数据资料库；17-交易金流单元；18-定位地图生成单元；19-安全监控单元；105-评比考核单元；20-请求设备；30-服务设备；40-供应设备。DESCRIPTION OF REFERENCE NUMERALS: 100-platform device; 10-processing unit; 11-member management unit; 12-using device interface; 121-requester interface; 122-server interface; 123-supplier interface; 13-pairing search engine 14-pair interactive unit; 15-event management unit; 16-data database; 17-transaction flow unit; 18-location map generation unit; 19-security monitoring unit; 105-rating evaluation unit; 20-requesting device; 30-service equipment; 40-supply equipment.
具体实施方式detailed description
本发明公开了一种用于针对美容服务配对交易的***与方法，以下通过特定的具体实施形态说明本发明的技术内容，使熟悉此技艺的人士可由本说明书所揭示的内容轻易地了解本发明的优点与 功效。然本发明亦可通过其他不同的具体实施形态加以施行或应用。因此随附图例的本发明的具体实施例及其构件中，所有关于前与后、左与右、顶部与底部、上部与下部、以及水平与垂直的参考，仅用于方便进行描述，并非限制本发明，亦非将其构件限制于任何位置或空间方向。图式与说明书中所指定的尺寸，当可在不离开本发明的权利要求范围内，根据本发明的具体实施例的设计与需求而进行变化。The present invention discloses a system and method for pairing transactions for a beauty service. The following describes the technical content of the present invention by a specific embodiment, so that those skilled in the art can easily understand the present invention from the contents disclosed in the present specification. Advantages and efficacy. The invention may be embodied or applied in other specific embodiments. Therefore, with reference to the specific embodiments of the invention and the components thereof, all of the front and rear, left and right, top and bottom, upper and lower, and horizontal and vertical references are for convenience of description and are not limiting. The present invention also does not limit its components to any position or spatial orientation. The drawings and the dimensions specified in the specification may be varied in accordance with the design and needs of the specific embodiments of the present invention without departing from the scope of the appended claims.
本发明提供的用于针对美容服务配对交易的***的架构如图1所示，该***包含有平台商的至少一平台装置100、至少一服务需求者的请求设备20、至少一技术服务者的服务设备30及一场地提供者的供应设备40，该平台装置100可通过网络(例如无线技术或有线技术)与请求设备20、服务设备30及供应设备40进行通信连接，其中服务需求者泛指请求进行头发制作或美容保养的消费者，技术服务者泛指提供头发制作或美容保养的专业技术人员，如发型设计师或美容师，另场地提供者指具完备足以供进行相对应服务器材与场所的店家，其可以是固定地点的店家或具相对应器材与空间的移动式车辆；The architecture of the system for pairing transactions for a beauty service provided by the present invention is as shown in FIG. 1. The system includes at least one platform device 100 of a platform vendor, a request device 20 of at least one service requester, and at least one technical service provider. The service device 30 and the supply device 40 of a site provider, the platform device 100 can communicate with the request device 20, the service device 30, and the supply device 40 through a network (for example, wireless technology or wired technology), wherein the service demander generally refers to For consumers who request hair making or beauty care, technical service providers refer to professional technicians who provide hair making or beauty care, such as hair stylists or beauticians, and the site provider is fully equipped to carry out the corresponding server materials. The store of the place, which may be a fixed-site store or a mobile vehicle with corresponding equipment and space;
其中平台装置100具有一处理单元10，且该处理单元10连接一会员管理单元11、一使用设备界面12、一配对搜索引擎13、一配对互动单元14、一事件管理单元15、一或多个数据资料库16及一交易金流单元17，且该平台装置100进一步可以具有一定位地图生成单元18或一安全监控单元19，其中该会员管理单元11用于对服务需求者、技术服务者及场地提供者等会员的注册、登入权限、等级、账户等各项识别信息进行管理，使用设备界面12用于供平台装置100接收前述该多个请求设备20、服务设备30及供应设备40的请求信息，又或向请求设备20、服务设备30及供应 设备40提供服务信息，该使用设备界面12包含有一对应请求设备20的请求者界面121、一对应服务设备30的服务者界面122及一对应供应设备40的提供者界面123；The platform device 100 has a processing unit 10, and the processing unit 10 is connected to a member management unit 11, a usage device interface 12, a pairing search engine 13, a pairing interaction unit 14, an event management unit 15, one or more The data database 16 and a transaction flow unit 17 , and the platform device 100 may further have a location map generating unit 18 or a security monitoring unit 19, wherein the member management unit 11 is used for service demanders, technical service providers, and The identification information such as registration, login authority, rating, account, and the like of the member such as the site provider is managed, and the device interface 12 is used for the platform device 100 to receive the requests of the plurality of requesting devices 20, the service device 30, and the provisioning device 40. Information, or to request device 20, service device 30, and provisioning The device 40 provides service information, and the device interface 12 includes a requester interface 121 corresponding to the requesting device 20, a server interface 122 of a corresponding service device 30, and a provider interface 123 of a corresponding provisioning device 40;
该平台装置100的配对搜索引擎13用于对服务需求者的服务搜寻以及技术服务者的请求进行搜寻，以及对场地进行搜寻，进一步可供自动筛选配对，从而生成一至少包含有服务需求者、技术服务者、场地提供者、服务项目、交易金额、费用分配的服务交易事件，另该配对互动单元14供配对或自选的服务需求者、技术服务者及场地提供者进行交易服务内容的互动、选择及再确认，该事件管理单元15用于对该多个服务交易事件进行评比、记录、追踪及信息通知，又该多个数据资料库16可以包含用于储存服务需求者的识别信息、账户记录、历史需求、需求完成履历等信息或影像的数据库，用于储存技术服务者的识别信息、账户记录、历史服务、服务作品履历、服务价格、服务评比等信息或影像的数据库，用于储存场地提供者的识别信息、账户记录、历史供应履历、器耗材库存、供应价格、供应评比等信息或影像的数据库，用于储存服务交易事件、事件履历的信息或影像的数据库，用于储存历史服务交易事件的交易金流、安全监控、事件履历的信息或影像的数据库；The pairing search engine 13 of the platform device 100 is configured to perform a service search for the service requester and a request of the technical service provider, and search the site, and further automatically filter the pairing to generate a service demander, a service server event, a venue provider, a service item, a transaction amount, a service transaction event for a fee allocation, and the pairing interaction unit 14 is for pairing or self-selected service demanders, technical service providers, and venue providers to perform transaction service content interaction, Selecting and reconfirming, the event management unit 15 is configured to rate, record, track, and notify the plurality of service transaction events, and the plurality of data databases 16 may include identification information, an account for storing the service demander. A database of information or images such as records, historical requirements, and requirements completion history, used to store information such as identification information, account records, historical services, service work history, service prices, service ratings, etc. of technical service providers for storage. Site provider identification information, account records, historical supply A database of information or images such as calendars, supplies, inventory, supply ratings, etc., a database for storing service transaction events, event history information or images, for storing transaction flows, security monitoring, events for historical service transaction events. a database of information or images of resumes;
另该平台装置100的交易金流单元17用于依服务需求者、技术服务者及场地提供者于配对成服务交易事件内服务内容、场地、器材、耗材进行分配，交易金流单元17从服务需求者的账户预扣服务交易事件的服务金额至一担保账户内，以确保服务需求者有足够金额可供支付该服务交易事件的费用，同时交易金流单元17从技术服务者及场地提供者的账户分别预扣一约定金额至该担保账户内，以确保技术服务者及场地提供者能如约提供该服务交易事件的服务，在服务需求者确认完成服务交易事件的全部或部分内容 后，由该担保账户将技术服务者与场地提供者应得的全部或部分款项拨入相对应的账户内，以确保技术服务者或场地提供者能提供其完整、且有价值的服务，反之，如技术服务者或场地提供者未能如约提供服务，则由该担保账户拨付补偿金至被失约的服务需求者、技术服务者或场地提供者；In addition, the transaction flow unit 17 of the platform device 100 is configured to allocate the service content, the venue, the equipment, and the consumables in the service transaction event according to the service demander, the technical service provider, and the venue provider, and the transaction flow unit 17 is served from the service. The demander's account withholds the service amount of the service transaction event into a secured account to ensure that the service demander has sufficient funds to pay for the service transaction event, while the transaction flow unit 17 is from the technical service provider and the venue provider. The account is respectively withheld by an agreed amount into the guarantee account to ensure that the service provider and the venue provider can provide the service transaction event as scheduled, and the service requester confirms the completion of the service transaction event in whole or in part. Thereafter, all or part of the amount due to the service provider and the site provider is transferred to the corresponding account by the guarantee account to ensure that the technical service provider or the site provider can provide its complete and valuable service, and vice versa. If the technical service provider or the venue provider fails to provide the service as scheduled, the guarantee account will pay the compensation to the service requester, technical service provider or venue provider who has been defaulted;
又该平台装置100进一步包含的定位地图生成单元18可用于收集服务需求者的请求设备20与技术服务者的服务设备30的地理位置定位信息(GPS)，配合场地提供者的供应设备40的地理位置定位信息(GPS或固定位置)及电子地图生成一标示有服务需求者、技术服务者及场地提供者的地理位置的地图，让该服务交易事件中的相关人员可以追踪其目前位置及到达服务交易事件的约定地点的时间，缩短各方等待的时间，且平台装置100可依各方可能延迟的时间发送催促、警告、确认或取消的信息，且该安全监控单元19用于取得或接收服务需求者、技术服务者或场地提供者的地理位置、服务过程影像、警告通知等信息，供管控服务交易事件过程的安全，且能实时联络有权解决安全问题的安全管制者(例如平台商的安全查核人员、联机的警方人员)；Further, the positioning map generating unit 18 further included in the platform apparatus 100 can be configured to collect the geographical location information (GPS) of the service requester's requesting device 20 and the technical service provider's service device 30, in cooperation with the geography of the venue provider's supply device 40. Location location information (GPS or fixed location) and electronic maps generate a map indicating the geographic location of service demanders, technical service providers and venue providers, allowing relevant personnel in the service transaction event to track their current location and arrival service The time of the agreed place of the transaction event shortens the waiting time of the parties, and the platform device 100 can send the reminder, warning, confirmation or cancellation information according to the time that the parties may delay, and the security monitoring unit 19 is used to obtain or receive the service. Information on the geographic location of the demander, technical service provider or site provider, service process image, warning notice, etc., for the security of the control service transaction event process, and real-time contact with security controllers who have the right to resolve security issues (eg platform vendors) Security check personnel, online police personnel);
另外，该平台装置100进一步包含有一评比考核单元105，供服务需求者、技术服务者及场地提供者于配对或服务交易事件后，对其他参与方进行需求、服务或供应的评比，以作为受评者的会员等级调整参考，另平台商亦可利用该评比考核单元105对技术服务者或场地提供者的技术、服务质量、场地环境进行在线或实地考核，用于调整受评者的会员等级调整参考；In addition, the platform device 100 further includes a rating evaluation unit 105 for the service demander, the technical service provider and the venue provider to evaluate the demand, service or supply of other participants after the pairing or service transaction event, as a The evaluator's membership level adjustment reference, and the platform quotient can also use the rating assessment unit 105 to perform online or on-the-spot assessment of the technical service provider or the venue provider's technology, service quality, and venue environment, and is used to adjust the evaluator's membership level. Adjustment reference
另所述请求设备20、服务设备30及供应设备40可以是能通过网络与平台装置100的使用设备界面12联机的计算机、笔记本电脑、手持行动装置(如智能手机、个人数字助理、平板计算机) 或其它可供于在线进行平台装置100的需求服务浏览、搜寻、配对、互动、评比等操作的电子装置，该请求设备20、服务设备30或供应设备40如为手持行动装置时进一步可以包含有卫星定位模块(GPS)，以供平台装置100的定位地图生成单元18收集所在地理位置，且该手持行动装置的请求设备20、服务设备30或供应设备40进一步能具有一影像撷取模块(相机镜头)，供取得服务交易事件过程或完成后成果的影像，用于事件履历记录或安全监控；The requesting device 20, the service device 30, and the provisioning device 40 may be computers, notebook computers, handheld mobile devices (such as smart phones, personal digital assistants, tablet computers) that can be connected to the device device interface 12 of the platform device 100 through a network. Or an electronic device that can be used for online browsing, searching, pairing, interacting, rating, etc. of the platform device 100. The requesting device 20, the service device 30, or the provisioning device 40, if it is a handheld mobile device, may further include a satellite positioning module (GPS) for the location map generating unit 18 of the platform device 100 to collect the geographic location, and the requesting device 20, the service device 30 or the supplying device 40 of the handheld mobile device can further have an image capturing module (camera) Lens), an image for obtaining a service transaction event process or a completed result, for event history recording or security monitoring;
藉此，组构成一种用于针对美容服务配对交易的***。Thereby, the group constitutes a system for pairing transactions for beauty services.
如图1、图2所示，当利用本发明提供的用于针对美容服务配对交易的***时，一或一个以上的服务需求者、技术服务者及场地提供者预先利用各自的请求设备20、服务设备30及供应设备40，分别连接平台装置100的使用设备界面12的请求者界面121、服务者界面122及供应者界面123进行会员注册，并建立个人相关的会员识别信息及相关数据(如服务需求者的个人喜好、可接受价位等，或技术服务者的专长、服务种类、作品、服务价格等，又或场地提供者的地理位置、场所环境、器材品牌规格、材料品牌规格等)，平台装置100的会员管理单元11依服务需求者、技术服务者及场地提供者给予不同的权限、等级，本发明提供的用于针对美容服务配对交易的方法依照下列步骤实施：As shown in FIG. 1 and FIG. 2, when utilizing the system for pairing transactions for a beauty service provided by the present invention, one or more service consumers, service providers, and venue providers utilize their respective request devices 20 in advance. The service device 30 and the supply device 40 respectively connect the requester interface 121 of the device interface 12 of the platform device 100, the server interface 122 and the provider interface 123 for member registration, and establish personal related member identification information and related data (eg, The personal preference, acceptable price, etc. of the service demander, or the expertise of the service provider, the type of service, the work, the price of the service, etc., or the geographical location of the venue provider, the location environment, the equipment brand specifications, the material brand specifications, etc.) The member management unit 11 of the platform device 100 gives different rights and levels according to the service demander, the technical service provider and the site provider. The method for pairing transactions for the beauty service provided by the present invention is implemented according to the following steps:
步骤101、登入平台装置：服务需求者、技术服务者及场地提供者可以分别利用请求设备20、服务设备30及供应设备40连接平台装置100的使用设备界面12中的请求者界面121、服务者界面122及供应者界面123登入***，由该平台装置100的会员管理单元11确认该服务需求者、技术服务者及场地提供者的权限及等级，之后执行步骤102；Step 101: The login platform device: the service requester, the technical service provider, and the site provider can respectively connect the requester device 121, the service device 30, and the provisioning device 40 to the requester interface 121 in the device interface 12 of the platform device 100, the server The interface 122 and the provider interface 123 are logged into the system, and the member management unit 11 of the platform device 100 confirms the rights and levels of the service requester, the technical service provider, and the site provider, and then proceeds to step 102;
步骤102、发出一服务请求：该服务需求者通过请求者界面121 登录所需服务的项目、内容、时间及地点等需求形成一服务请求，并将该服务请求分享于***中，之后执行步骤103。且亦供符合条件的技术服务者或场地提供者可以于登入***后，于接收到会员管理单元11发出的该服务请求信息后，进行自我推演，并执行步骤104；Step 102: Issue a service request: the service requester passes the requester interface 121 The requirements of the project, content, time and location of the required service are formed to form a service request, and the service request is shared in the system, and then step 103 is performed. And the qualified technical service provider or the site provider can perform the self-deduction after receiving the service request information sent by the member management unit 11 after logging in to the system, and executing step 104;
步骤103、进行搜寻配对：服务需求者、技术服务者及场地提供者可利用该平台装置100的配对搜索引擎13依填入的服务请求、服务或供应的条件字段进行搜寻，也可以由配对搜索引擎13依该服务请求进行自动配对，从而筛选出符合条件的多个服务需求者、技术服务者或场地提供者，之后再自行挑选出最符合需要的服务需求者、技术服务者或场地提供者，接着执行步骤104；Step 103: Perform search matching: the service requester, the technical service provider, and the site provider may use the paired search engine 13 of the platform device 100 to search according to the filled service request, service or supply condition field, or may be searched by pairing. The engine 13 automatically pairs according to the service request, so as to select a plurality of service demanders, service providers or venue providers that meet the requirements, and then select the service consumers, service providers or venue providers that best meet the needs. Then proceeding to step 104;
步骤104、需求服务互动：由挑选者利用配对互动单元14邀请符合条件的服务需求者、技术服务者或场地提供者进行互动，以进一步了解该服务请求的内容、执行方式及交易条件，其互动方式可以是文字信息、语音通话或视讯通话等，于相关服务内容、条件确认后，继续执行步骤105；Step 104: Demand service interaction: by the picker, the pairing interaction unit 14 is used to invite the qualified service demander, the technical service provider or the venue provider to interact to further understand the content, execution mode and transaction condition of the service request, and the interaction thereof. The method may be text information, voice call or video call, etc., after the relevant service content and conditions are confirmed, proceed to step 105;
步骤105、生成服务交易事件：完成服务请求确认的服务需求者、技术服务者及场地提供者，可于平台装置100的事件管理单元15的指定字段登记相关的服务内容、交易条件、时间及地点等信息，并生成一服务交易事件，且利用交易金流单元17由服务需求者的账户预扣服务金额至担保账户，交易金流单元17进一步由技术服务者及场地提供者的账户预扣未履约的补偿金额至担保账户；Step 105: Generate a service transaction event: a service requester, a technical service provider, and a site provider that complete the service request confirmation, and may register related service content, transaction conditions, time, and location in a specified field of the event management unit 15 of the platform device 100. Waiting for information, and generating a service transaction event, and using the transaction flow unit 17 to withhold the service amount from the service demander's account to the guarantee account, the transaction flow unit 17 is further withheld by the service provider and the venue provider's account. The compensation amount of the performance to the guarantee account;
步骤106、管理追踪事件进程：该事件管理单元15将该服务交易事件的履历储存于对应的数据资料库16中，并依进度分别对服务需求者、技术服务者及场地提供者的请求设备20、服务设备30及供应设备40发出确认信息、提醒信息、变更信息。且如服务 需求者、技术服务者及场地提供者有变更需求时，如时间、地点、增减内容或取消时，变更者可以通过事件管理单元15向其他方请求更改服务交易事件的内容，如获同意则执行步骤107，反之，如未获同意或取消该服务交易事件时，则重新执行步骤102；Step 106: Manage the tracking event process: the event management unit 15 stores the history of the service transaction event in the corresponding data database 16, and separately requests the service requester, the technical service provider, and the site provider's request device 20 according to the schedule. The service device 30 and the supply device 40 issue confirmation information, reminder information, and change information. And as a service When the demander, the technical service provider and the site provider have a change request, such as time, place, increase or decrease content or cancellation, the changer may request the other party to change the content of the service transaction event through the event management unit 15, if agreed, Step 107 is performed, otherwise, if the service transaction event is not approved or cancelled, step 102 is re-executed;
步骤107、执行服务交易事件：服务需求者与技术服务者依该服务交易事件约定的时间、地点前往该场地提供者的指定位置，技术服务者或场地提供者并预先准备所需的器材、材料，于执行该服务交易事件时，平台装置100可利用定位地图生成单元18接收服务需求者与技术服务者的请求设备20与服务设备30的定位数据(如场地提供者为移动式车辆者亦可进一步接收追踪)，并利用该定位地图生成单元18产生地图，供追踪各方行进位置及到达时间，可供事件管理单元15进一步发出相对应的提醒或警告讯息，且于各方到达场地提供者的指定位置后，该技术服务者即对该服务需求者进行该服务交易事件的内容服务，服务交易事件的服务过程中，服务需求者、技术服务者及场地提供者可分别利用请求设备20、服务设备30及供应设备40的影像撷取模块通过连接平台装置100，从而进一步可利用平台装置100的安全监控单元19记录服务过程，可用于争议厘清及安全监控，从而完成后执行步骤108。如发生任一方未履约的状况，则该交易金流单元17将预扣的补偿金额移转至未违约的其他方，并执行步骤109；Step 107: Perform a service transaction event: the service demander and the technical service provider go to the designated location of the site provider according to the time and place agreed by the service transaction event, the technical service provider or the site provider, and prepare the required equipment and materials in advance. When the service transaction event is executed, the platform device 100 can use the location map generating unit 18 to receive the positioning data of the requesting device 20 and the service device 30 of the service requester and the technical service provider (if the site provider is a mobile vehicle, Further receiving the tracking), and using the positioning map generating unit 18 to generate a map for tracking the traveling position and the arrival time of the parties, the event management unit 15 may further issue a corresponding reminding or warning message, and the parties arrive at the venue provider. After the designated location, the technical service provider performs the content service of the service transaction event for the service demander. In the service process of the service transaction event, the service requester, the technical service provider and the site provider can respectively utilize the request device 20, The image capturing module of the service device 30 and the supply device 40 is connected to the platform device 100. So that further safety monitoring unit can use internet service recording apparatus 100 of process 19, the dispute may be used to clarify and security monitoring, so that after the completion of step 108 is performed. If any of the parties fails to perform, the transaction flow unit 17 transfers the withholding compensation amount to the other party that has not breached the contract, and performs step 109;
步骤108、交易金额移转：当完成该服务交易事件的服务履约后，服务需求者、技术服务者及场地提供者分别利用请求设备20、服务设备30及供应设备40进行服务内容的全部或部分确认，平台装置100利用交易金流单元17将担保账户内预扣的金额分别移转至技术服务者与场地提供者的账户内，接着执行步骤109；Step 108: Transfer of transaction amount: After completing the service performance of the service transaction event, the service requester, the technical service provider and the site provider respectively use the request device 20, the service device 30 and the supply device 40 to perform all or part of the service content. Confirming that the platform device 100 uses the transaction flow unit 17 to transfer the amount of the withholding in the guarantee account to the account of the technical service provider and the venue provider, and then proceeds to step 109;
步骤109、建立事件履历：当该服务交易事件完成，该平台装 置100可利用事件管理单元15将事件的历史数据及安全监控单元19的影像等信息建立成一事件履历，并储存于相对应的数据资料库16中，且可做为服务需求者的历史服务请求数据或技术服务者的参考作品，方便下次服务请求、配对或互动时参考使用，进而完成服务请求至服务交易事件的工作。Step 109: Establish an event history: when the service transaction event is completed, the platform is loaded The event management unit 15 can use the event management unit 15 to establish information such as the historical data of the event and the image of the security monitoring unit 19 as an event history, and store it in the corresponding data repository 16, and can be used as a historical service request for the service requester. The reference work of the data or technical service provider is convenient for reference to the next service request, pairing or interaction, thereby completing the service request to the service transaction event.
本发明提供的用于针对美容服务配对交易的方法在完成步骤109的建立事件履历后，进一步可以增加以下步骤：The method for pairing transactions for the beauty service provided by the present invention may further increase the following steps after completing the establishment event history of step 109:
步骤110、进行事件评比：让服务需求者、技术服务者及场地提供者可以透过请求设备20、服务设备30及供应设备40联机平台装置100，并由平台装置100的使用设备界面12相对的请求者界面121、服务者界面122及供应者界面123利用该评比考核单元105进行其他方的评比，以作为受评者的权限与等级变更参考。Step 110: Perform event evaluation: let the service requester, the technical service provider, and the site provider connect the platform device 100 through the request device 20, the service device 30, and the supply device 40, and are opposite to the device interface 12 of the platform device 100. The requester interface 121, the server interface 122, and the provider interface 123 use the rating evaluation unit 105 to perform other party evaluations as a reference for the authority and level change of the reviewer.
通过上述的说明可知，本发明提供的用于针对美容服务配对交易的***及方法能使技术服务者共享场地提供者的店面，场地提供者也可以拥有技术服务者的服务技术，可以减少小型店面的租赁成本，也可以让技术服务者及场地提供者将能运用的时间有效应用，降低了营运成本，也提高服务质量与能量，增加技术服务者与场地提供者的收入，并能回馈给服务需求者，同时缩短服务需求者的等待时间，从而形成一种三赢的状况；It can be seen from the above description that the system and method for pairing transactions for a beauty service provided by the present invention enables the service provider to share the storefront of the site provider, and the site provider can also have the service technology of the technical service provider, which can reduce the small storefront. The cost of the lease can also enable the service providers and venue providers to effectively use the time, reduce operating costs, improve service quality and energy, increase the revenue of service providers and venue providers, and return to the service. Demanders, while shortening the waiting time of service demanders, thus forming a win-win situation;
本发明提供的用于针对美容服务配对交易的***进一步可供技术服务者进一步预约场地提供者的店面，提供定期的服务，且多个服务需求者也可以预约同一技术服务者于同一地点进行服务，可分摊费用，也可以让技术服务者的时间被充分应用，场地提供者也可以依预约减少固定人力，从而增加产品的附加价值，并提升其经济效益。 The system for pairing transactions for a beauty service provided by the present invention further enables the technical service provider to further reserve the storefront of the venue provider, provide regular services, and multiple service demanders can also reserve the same technical service provider to serve at the same place. The cost can be shared, and the time of the technical service provider can be fully applied. The site provider can also reduce the fixed manpower according to the appointment, thereby increasing the added value of the product and improving its economic efficiency.

Claims (9)

  1. 一种用于针对美容服务配对交易的***，其特征在于，该***包含有平台商的至少一平台装置、至少一服务需求者的请求设备、至少一技术服务者的服务设备及一场地提供者的供应设备，该平台装置通过网络与请求设备、服务设备及供应设备连接；A system for pairing transactions for a beauty service, characterized in that the system comprises at least one platform device of a platform vendor, a request device of at least one service requester, a service device of at least one technical service provider, and a site provider Supply device, the platform device is connected to the request device, the service device, and the supply device through a network;
    所述平台装置具有一处理单元，该处理单元至少连接有一会员管理单元、一使用设备界面、一配对搜索引擎、一配对互动单元、一事件管理单元、一或多个数据资料库、一交易金流单元及一定位地图生成单元，其中：The platform device has a processing unit, and the processing unit is connected to at least one member management unit, a use device interface, a paired search engine, a pairing interaction unit, an event management unit, one or more data databases, and a transaction gold a flow unit and a positioning map generating unit, wherein:
    该处理单元内建作业程序，该作业程序用于处理、运算、比对、分析及传输会员管理单元、配对互动单元、事件管理单元、交易金流单元和定位地图生成单元的数据；The processing unit has a built-in operating program for processing, computing, comparing, analyzing, and transmitting data of the member management unit, the pairing interaction unit, the event management unit, the transaction flow unit, and the positioning map generation unit;
    该会员管理单元用于对服务需求者、技术服务者及场地提供者进行注册管理；The member management unit is used for registration management of service demanders, technical service providers and venue providers;
    设备界面用于供平台装置对请求设备、服务设备及供应设备接收及发送信息；The device interface is used for the platform device to receive and send information to the requesting device, the service device, and the supplying device;
    该配对搜索引擎用于对服务需求者的服务搜寻以及技术服务者的搜寻进行配对，从而生成一服务交易事件；The paired search engine is configured to pair service search of the service demander and the search of the technical service provider to generate a service transaction event;
    该配对互动单元用于进行交易服务内容的互动；The pairing interaction unit is configured to perform interaction of the transaction service content;
    该事件管理单元用于对该多个服务交易事件进行记录、追踪及信息通知；The event management unit is configured to record, track, and notify the plurality of service transaction events;
    该多个数据资料库包含用于储存各种信息或影像数据的数据库；The plurality of data databases includes a database for storing various information or image data;
    该交易金流单元用于对服务交易事件进行费用计算、预扣及移 转；The transaction flow unit is used for cost calculation, withholding and shifting of service transaction events. turn;
    该定位地图生成单元用于收集服务需求者的请求设备与技术服务者的服务设备的地理位置定位信息，以结合场地提供者的供应设备的地理位置定位信息及电子地图生成一标示各方地理位置的地图；The location map generating unit is configured to collect geographic location information of the service device of the service requester and the service device of the service provider, to generate a geographical location of the parties in combination with the geographic location information of the site provider's provisioning device and the electronic map. map;
    所述请求设备、服务设备及供应设备通过网络与平台装置的使用设备界面联机，该请求设备、服务设备或供应设备包含卫星定位模块，以供平台装置的定位地图生成单元收集所在地理位置。The request device, the service device, and the supply device are connected to the device interface of the platform device through a network, and the request device, the service device, or the supply device includes a satellite positioning module, so that the location map generating unit of the platform device collects the geographic location.
  2. 根据权利要求1所述的用于针对美容服务配对交易的***，其特征在于，该平台装置的使用设备界面包含有一对应请求设备的请求者界面、一对应服务设备的服务者界面及一对应供应设备的提供者界面，以分别向请求设备、服务设备及供应设备提供信息。The system for pairing transactions for a beauty service according to claim 1, wherein the device interface of the platform device comprises a requester interface corresponding to the requesting device, a server interface of a corresponding service device, and a corresponding supply. The provider interface of the device to provide information to the requesting device, the serving device, and the provisioning device, respectively.
  3. 根据权利要求1所述的用于针对美容服务配对交易的***，其特征在于，该请求设备、服务设备或供应设备进一步具有一影像撷取模块，平台装置具有一安全监控单元，该安全监控单元用于取得或接收服务需求者、技术服务者或场地提供者的地理位置、服务过程影像和警告通知，以管控服务交易事件过程的安全。The system for pairing transactions for a beauty service according to claim 1, wherein the requesting device, the service device or the supply device further has an image capturing module, and the platform device has a security monitoring unit, the security monitoring unit Used to obtain or receive geographic location, service process images, and warning notifications from service demanders, technical service providers, or site providers to control the security of service transaction events.
  4. 根据权利要求1所述的用于针对美容服务配对交易的***，其特征在于，该平台装置进一步包含一评比考核单元，供服务需求者、技术服务者及场地提供者于配对或服务交易事件后，对其他参与方进行需求、服务或供应进行评比。The system for pairing transactions for a beauty service according to claim 1, wherein the platform device further comprises a rating evaluation unit for the service requester, the technical service provider and the venue provider after the pairing or service transaction event , to evaluate the needs, services or supply of other participants.
  5. 一种应用权利要求1～4中任一项所述的用于针对美容服务配对交易的***的方法，其特征在于，包含以下步骤：A method for applying a system for pairing transactions for a beauty service according to any one of claims 1 to 4, characterized in that it comprises the following steps:
    步骤101、登入平台装置：服务需求者、技术服务者及场地提供者分别利用请求设备、服务设备及供应设备连接平台装置登入***，由该会员管理单元确认该服务需求者、技术服务者及场地提供 者的权限及等级，之后执行步骤102；Step 101: Login platform device: the service requester, the technical service provider and the site provider respectively use the request device, the service device and the supply device to connect to the platform device login system, and the member management unit confirms the service demander, the technical service provider and the site. Offer Permission and level, then step 102;
    步骤102、发出一服务请求：该服务需求者登录一服务请求并将该服务请求分享于***中，之后执行步骤103；且亦供符合条件的技术服务者或场地提供者于登入***后，于接收到该服务请求信息后，进行自我推演，并执行步骤104；Step 102: Issue a service request: the service requester logs in a service request and shares the service request in the system, and then performs step 103; and is also provided to the qualified technical service provider or the site provider after logging in to the system. After receiving the service request information, perform self-deduction, and perform step 104;
    步骤103、进行搜寻配对：服务需求者、技术服务者及场地提供者利用配对搜索引擎进行搜寻或自动配对，从而自行挑选出符合需求者，接着执行步骤104；Step 103: Perform search matching: the service demander, the technical service provider, and the site provider use the paired search engine to perform search or automatic matching, thereby selecting ones that meet the requirements, and then performing step 104;
    步骤104、需求服务互动：由配对互动单元邀请符合条件的服务需求者、技术服务者或场地提供者进行互动，以进一步了解该服务请求的内容，并继续执行步骤105；Step 104: Demand service interaction: the matching service requester, the technical service provider or the venue provider interacts with the matching interaction unit to further understand the content of the service request, and proceeds to step 105;
    步骤105、生成服务交易事件：完成服务请求确认后，可于平台装置的事件管理单元生成一服务交易事件，且利用交易金流单元预扣服务金额或未履约补偿金额至一担保账户，之后执行步骤106；Step 105: Generate a service transaction event: After completing the service request confirmation, a service transaction event may be generated in the event management unit of the platform device, and the service amount or the non-compensation compensation amount is withheld by the transaction flow unit to a guarantee account, and then executed. Step 106;
    步骤106、管理追踪事件进程：该事件管理单元依该服务交易事件的内容进行追踪，接着执行步骤107；Step 106, managing the tracking event process: the event management unit follows the content of the service transaction event, and then proceeds to step 107;
    步骤107、执行服务交易事件：服务需求者与技术服务者依该服务交易事件约定的时间、地点前往该场地提供者的指定位置执行该服务交易事件，完成后执行步骤108；Step 107: Perform a service transaction event: the service requester and the technical service provider go to the specified location of the site provider to execute the service transaction event according to the time and place agreed by the service transaction event, and execute step 108 after completion;
    步骤108、交易金额移转：当完成该服务交易事件的服务履约完成后或未履约时，平台装置并利用交易金流单元将担保账户内预扣的金额分别移转至对应账户内，接着执行步骤109。Step 108: Transfer of transaction amount: when the service performance of the service transaction event is completed or fails to perform, the platform device uses the transaction flow unit to transfer the amount withheld in the guarantee account to the corresponding account, and then execute Step 109.
    步骤109、建立事件履历：当该服务交易事件完成，该平台装置利用事件管理单元将事件的历史数据建立成一事件履历。Step 109: Establish an event history: When the service transaction event is completed, the platform device uses the event management unit to establish historical data of the event as an event history.
  6. 根据权利要求5所述的用于针对美容服务配对交易的*** 的方法，其特征在于，该步骤106、管理追踪事件进程中服务需求者、技术服务者及场地提供者有变更需求时，其中，当时间、地点、增减内容或取消时，变更者能够通过事件管理单元向其他方请求更改服务交易事件的内容，如获同意则执行步骤107，反之如未获同意或取消该服务交易事件时，则重新执行步骤102。System for pairing transactions for a beauty service according to claim 5 The method is characterized in that, in the step 106, when the service demander, the technical service provider and the site provider have a change request in the process of tracking the event, the changer can pass the time, the place, the increase or decrease content or the cancellation. The event management unit requests the other party to change the content of the service transaction event, and if yes, step 107 is performed, whereas if the service transaction event is not approved or cancelled, step 102 is re-executed.
  7. 根据权利要求5所述的用于针对美容服务配对交易的***的方法，其特征在于，该步骤107、执行服务交易事件中平台装置能够利用定位地图生成单元接收服务需求者与技术服务者的请求设备与服务设备的定位数据，并利用该定位地图生成单元产生地图，以追踪各方行进位置及到达时间。The method for pairing a transaction for a beauty service according to claim 5, wherein the step 107: executing the service transaction event, the platform device is capable of receiving the request of the service requester and the technical service provider by using the location map generating unit The positioning data of the device and the service device, and the map is generated by the positioning map generating unit to track the traveling position and the arrival time of the parties.
  8. 根据权利要求5所述的用于针对美容服务配对交易的***的方法，其特征在于，该步骤107、执行服务交易事件中技术服务者及场地提供者能够分别利用请求设备、服务设备或供应设备取得执行服务中的影像，从而进一步利用平台装置的安全监控单元记录服务过程。A method for pairing transactions with a beauty service according to claim 5, wherein the step 107, the technical service provider and the venue provider in performing the service transaction event are capable of utilizing the requesting device, the serving device, or the supplying device, respectively The image in the execution service is obtained, thereby further utilizing the security monitoring unit of the platform device to record the service process.
  9. 根据权利要求5所述的用于针对美容服务配对交易的***的方法，其特征在于，该步骤109的建立事件履历后，进一步增加一步骤110；The method for pairing a transaction for a beauty service according to claim 5, wherein after the event history of the step 109 is established, a step 110 is further added;
    步骤110、进行事件评比：服务需求者、技术服务者及场地提供者能够通过请求设备、服务设备及供应设备联机平台装置进行其他方的评比，以作为受评者的权限与等级变更参考。 Step 110: Perform event evaluation: the service demander, the technical service provider, and the site provider can perform other party evaluations by requesting the device, the service device, and the supply device online platform device, as a reference for the authority and level change of the reviewer.
PCT/CN2017/000186 2017-02-22 2017-02-22 System and method for pairing transaction for beauty services WO2018152653A1 (en)

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