WO2018078700A1 - Elevator group management device - Google Patents

Elevator group management device Download PDF

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Publication number
WO2018078700A1
WO2018078700A1 PCT/JP2016/081473 JP2016081473W WO2018078700A1 WO 2018078700 A1 WO2018078700 A1 WO 2018078700A1 JP 2016081473 W JP2016081473 W JP 2016081473W WO 2018078700 A1 WO2018078700 A1 WO 2018078700A1
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WO
WIPO (PCT)
Prior art keywords
car
unit
question
message
group management
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PCT/JP2016/081473
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French (fr)
Japanese (ja)
Inventor
祐紀 久保山
坂上　聡子
奈々穂 大澤
守屋　芳美
彩花 田代
銀珍 崔
Original Assignee
三菱電機株式会社
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
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Publication date
Application filed by 三菱電機株式会社 filed Critical 三菱電機株式会社
Priority to JP2018546951A priority Critical patent/JP6638824B2/en
Priority to PCT/JP2016/081473 priority patent/WO2018078700A1/en
Priority to CN201680088877.8A priority patent/CN109843770B/en
Publication of WO2018078700A1 publication Critical patent/WO2018078700A1/en

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    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B66—HOISTING; LIFTING; HAULING
    • B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B1/00—Control systems of elevators in general
    • B66B1/02—Control systems without regulation, i.e. without retroactive action
    • B66B1/06—Control systems without regulation, i.e. without retroactive action electric
    • B66B1/14—Control systems without regulation, i.e. without retroactive action electric with devices, e.g. push-buttons, for indirect control of movements
    • B66B1/18—Control systems without regulation, i.e. without retroactive action electric with devices, e.g. push-buttons, for indirect control of movements with means for storing pulses controlling the movements of several cars or cages
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B66—HOISTING; LIFTING; HAULING
    • B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B3/00—Applications of devices for indicating or signalling operating conditions of elevators

Definitions

  • the present invention relates to an elevator group management device.
  • Patent Document 1 describes a system in which a car selected by a user from among a plurality of elevator cars is assigned to the user's call.
  • the present invention has been made to solve the above problems. Its purpose is to provide an elevator group management device that can give the user the impression of having selected a car spontaneously, while suppressing a decrease in overall operation efficiency of multiple elevators. is there.
  • the elevator group management apparatus selects at least one car that can be assigned to a call from a plurality of cars when call registration is performed by an elevator user, and 1 of the selected cars is selected.
  • Allocating unit for determining a car as an allocating car, a car status detecting unit for detecting a car status selected by the allocating unit, and a storage unit for storing a message set corresponding to an answer option of the alternative question
  • a message extraction unit that extracts a message that matches the car status detected by the car status detection unit from the storage unit, and a question that extracts from the storage unit a question having an answer option corresponding to the message extracted by the message extraction unit
  • An extraction unit, and a notification control unit that notifies the question extracted by the question extraction unit, the notification control unit is an allocation car determined by the allocation unit It is intended to broadcast a message corresponding to the reply option selected by the user as a reply to the information and questions shown.
  • the information corresponding to the assigned car and the message corresponding to the answer option selected by the user as the answer to the question are notified. For this reason, it is possible to give an impression to the user as if the car was voluntarily selected while suppressing a decrease in the overall operation efficiency of the plurality of elevators.
  • FIG. 1 is a configuration diagram illustrating an example of a group management system in a first embodiment.
  • 3 is a functional block diagram of a group management system in Embodiment 1.
  • FIG. 6 is a flowchart illustrating an operation example of the group management apparatus in the first embodiment. It is a hardware block diagram of a group management apparatus.
  • FIG. 1 is a configuration diagram illustrating an example of a group management system according to the first embodiment.
  • the group management system includes a group management device 1 and a plurality of elevators 2.
  • the plurality of elevators 2 belong to the same bank, for example.
  • the group management device 1 is provided, for example, in a building where the elevator 2 is installed.
  • the elevator 2 has a hoisting machine 3, a rope 4, a car 5, a counterweight 6 and a control panel 7.
  • the car 5 and the counterweight 6 are provided inside a hoistway (not shown).
  • the hoistway is provided for every elevator 2, for example.
  • the hoistway is formed, for example, so as to penetrate each floor of the building.
  • the hoisting machine 3 is provided, for example, in a machine room (not shown).
  • the rope 4 is wound around the hoisting machine 3.
  • the car 5 and the counterweight 6 are suspended in the hoistway by the rope 4.
  • the car 5 and the counterweight 6 move up and down when the corresponding hoisting machine 3 is driven.
  • the hoisting machine 3 is controlled by a corresponding control panel 7.
  • the control panel 7 is provided, for example, in a hoistway or a machine room.
  • the control panel 7 is electrically connected to the group management device 1.
  • the group management system includes, for example, at least one of a hall operating panel 8 and a communication device 9.
  • the hall operating panel 8 and the communication device 9 are provided at a hall in a building, for example.
  • the landing is used, for example, to get on and off the cars 5 of the plurality of elevators 2. That is, a landing door corresponding to each of the plurality of elevators 2 is provided at the landing, for example.
  • the hall operating panel 8 and the communication device 9 are electrically connected to the group management device 1.
  • a plurality of hall operation panels 8 and communication devices 9 may be provided in a building, for example.
  • the hall operating panel 8 and the communication device 9 may be provided at a place other than the hall in the building, for example.
  • the hall operating panel 8 accepts input of information indicating the direction in which the user goes by the elevator 2, for example.
  • the hall operating panel 8 accepts input of information indicating the user's destination floor, for example. That is, the hall operation panel 8 accepts call registration by a user of the elevator 2, for example.
  • the communication device 9 has a function of performing wireless communication with the user's mobile terminal 10.
  • the communication device 9 provided at the landing can communicate with, for example, at least the mobile terminal 10 located at the landing.
  • the mobile terminal 10 is, for example, a mobile phone, a smartphone, or a tablet terminal.
  • the mobile terminal 10 receives, for example, input of information indicating the direction in which the user goes in the elevator 2. For example, the mobile terminal 10 receives input of information indicating the user's destination floor. That is, the mobile terminal 10 accepts call registration by a user of the elevator 2, for example. For example, the communication device 9 transmits information for call registration input to the mobile terminal 10 to the group management apparatus 1.
  • FIG. 2 is a functional block diagram of the group management system in the first embodiment.
  • the group management system includes an input unit 11 and a notification unit 12.
  • the group management device 1 includes an operation control unit 13, an allocation unit 14, a car status detection unit 15, a storage unit 16, a message extraction unit 17, a question extraction unit 18, and a notification control unit 19.
  • the input unit 11 is provided on at least one of the hall operating panel 8 and the mobile terminal 10, for example.
  • the input unit 11 receives input of information by a user.
  • the input unit 11 is, for example, a push button, a keyboard, a touch panel, and various pointing devices.
  • the input unit 11 may be, for example, a microphone that accepts input in speech recognition. The user performs call registration using the input unit 11.
  • reporting part 12 is provided in at least one of the hall operating panel 8 and the portable terminal 10, for example.
  • the notification unit 12 notifies the user of information.
  • the notification unit 12 is, for example, a liquid crystal display or a touch panel.
  • the notification unit 12 may have a function of broadcasting audio information in addition to the function of displaying visual information.
  • the operation control unit 13 controls the operation of the elevator 2 corresponding to the control panel 7 via the control panel 7. That is, the operation control unit 13 controls, for example, the movement of the plurality of cars 5 that can be boarded / exited at the same landing.
  • the assigning unit 14 selects at least one car 5 that can be assigned to a call from among a plurality of cars 5 when a call is registered by a user. For example, the assigning unit 14 selects the car 5 that can be assigned to a call based on a standard set so that the overall operation efficiency of the plurality of elevators 2 does not decrease.
  • the assigning unit 14 may select a plurality of assigned car candidates as the car 5 that can be assigned to a call, for example. For example, the assigning unit 14 may select one car 5 as the car 5 that can be assigned to a call.
  • the assigning unit 14 determines one of the cars 5 that can be assigned to the call as an assigned car.
  • the operation control unit 13 moves the assigned car to the installation floor of the hall operating panel 8 that has received call registration or the installation floor of the communication device 9 that has received information for call registration from the mobile terminal 10 that has received call registration.
  • the car status detection unit 15 detects the “car status” of the car 5 corresponding to the control panel 7 connected to the group management device 1. For example, the car status detection unit 15 detects the car status of the car 5 that can be assigned to at least the call selected by the assignment unit 14. For example, the car status detection unit 15 may periodically detect the car status of all the cars 5.
  • the car status includes, for example, information such as the congestion rate in the car, the estimated arrival time of the car to the boarding floor, and the distance to the car.
  • the congestion rate is calculated based on a car load detected by a scale device (not shown), for example.
  • the estimated arrival time is calculated based on the current position of the car 5 and the moving direction of the car 5 in the hoistway, for example.
  • the estimated arrival time may be expressed as a required time until the car 5 arrives.
  • the distance to the car is the distance from the position where the user performs call registration to the landing door.
  • the distance to the car is calculated based on, for example, the installation position of the hall operating panel 8 on each floor, the installation position of the communication device 9, and the position of the landing door corresponding to each of the plurality of elevators 2.
  • the distance to the car may be preset for each elevator 2, for example.
  • the storage unit 16 stores a message list.
  • the message list includes a plurality of messages that match various assumed car situations.
  • the message is, for example, a positive expression of the car situation.
  • the message is set corresponding to the answer options of the choice questions.
  • the message corresponding to the answer “Yes” to the alternative question is different from the message corresponding to the answer “No” to the same question.
  • the alternative question may have, for example, three or more answer options.
  • Table 1 below shows an example of the contents of the message list. As shown in Table 1, there can be multiple messages that fit the same car situation. There may be a plurality of messages corresponding to the same answer to the same question.
  • the message extraction unit 17 extracts a message that matches the car status detected by the car status detection unit 15 from the message list.
  • the question extraction unit 18 extracts a question having an answer option corresponding to the message extracted by the message extraction unit 17 from the message list.
  • the question extraction unit 18 extracts, for example, a question from which the messages corresponding to all the answer options are extracted by the message extraction unit 17 from the message list. For example, the question extraction unit 18 does not extract, from the message list, questions for which only messages corresponding to some answer options have been extracted by the message extraction unit 17. That is, the question extraction unit 18 extracts the question when, for example, both the message corresponding to “Yes” and the message corresponding to “No” are extracted by the message extraction unit 17 among the answer options of a certain question. When the message extraction unit 17 extracts only the message corresponding to “Yes” or only the message corresponding to “No”, the question is not extracted.
  • the message extracting unit 17 sets No. 1 in Table 1. 4, no. 5 and no. 6 messages are extracted. In this case, since both the message corresponding to “Yes” and the message corresponding to “No” are extracted from the answer choices of the question “Is exercise deficient?”, The question extracting unit 18 Question is extracted.
  • the message extraction unit 17 performs No. 2, No. 2 in Table 1. 3, No. 5 and no. 6 messages are extracted. In this case, since both the message corresponding to “Yes” and the message corresponding to “No” are extracted from the answer choices of the questions “Do you feel tired” and “Do you lack exercise”? 18 extracts the questions “Are you tired” and “Are you lacking exercise?”
  • the notification control unit 19 notifies information from the notification unit 12.
  • the notification control unit 19 causes the notification unit 12 to notify the question extracted by the question extraction unit 18.
  • the notification control unit 19 may notify, for example, one question randomly selected from the plurality of questions.
  • the notification control unit 19 may notify, for example, one question selected from the plurality of questions based on a preset priority. .
  • the user answers the question notified from the notification unit 12.
  • the answer to the question is performed, for example, by selecting “Yes” or “No” as an answer option using the input unit 11.
  • Information indicating the answer options selected by the user is transmitted to the group management apparatus 1.
  • the notification control unit 19 may notify different questions after the group management device 1 receives an answer to the question, for example. That is, the notification of the question and the answer by the user may be repeated a plurality of times.
  • the assigning unit 14 selects one of the assigned car candidates according to the answer option selected by the user as the answer to the question. May be determined as an assigned car. For example, when one car 5 has been selected as the car 5 that can be assigned to a call, the assigning unit 14 may determine the one car 5 as the assigned car.
  • the notification control unit 19 causes the notification unit 12 to notify the information corresponding to the assigned car and the message corresponding to the user's answer to the notified question. For example, in No. 1 in Table 1, When the user replies “Yes” to the question “Is there a lack of exercise” 4, a message “Let's walk a little more than usual to resolve lack of exercise” is notified from the notification unit 12.
  • FIG. 3 is a flowchart showing an operation example of the group management apparatus in the first embodiment.
  • the group management apparatus 1 selects a plurality of assigned car candidates (step S102). Subsequent to step S102, the group management device 1 extracts a message that matches the car situation of the assigned car candidate (step S103). Subsequent to step S104, the group management apparatus 1 extracts a question corresponding to the extracted message (step S104). Subsequent to step S104, the group management device 1 causes the notification unit 12 to notify a question (step S105).
  • the group management device 1 determines the assigned car according to the user's answer to the question (step S106). Thereafter, the group management apparatus 1 causes the notification unit 12 to notify the information indicating the assigned car and the message corresponding to the user's answer (step S107).
  • the assigning unit 14 selects at least one car 5 that can be assigned to a call from a plurality of cars 5 when a call registration is performed by an elevator user, and the selected car 5 is selected. One of them is determined as an assigned car.
  • the car status detection unit 15 detects the car status of the car 5 selected by the allocation unit 14.
  • storage part 16 memorize
  • the message extraction unit 17 extracts a message that matches the car status detected by the car status detection unit 15 from the storage unit 16.
  • the question extraction unit 18 extracts a question having an answer option corresponding to the message extracted by the message extraction unit 17 from the storage unit 16.
  • the notification control unit 19 causes the notification unit 12 to notify the question extracted by the question extraction unit 18.
  • the notification control unit 19 causes the notification unit 12 to notify the message corresponding to the answer option selected by the user as an answer to the notified question and the information indicating the assigned car determined by the assignment unit 14. That is, according to the user's answer to the question, the notified message changes even if the assigned car does not change. For this reason, according to Embodiment 1, the impression as if the car was selected spontaneously can be given to a user, suppressing the fall of the overall operation efficiency of several elevators. As a result, the customer satisfaction of the user can be improved.
  • the storage unit 16 stores, for example, a message that positively expresses the car situation. For this reason, according to the first embodiment, it is possible to give an impression to the user that an allocation car suitable for the user has been prepared. As a result, the customer satisfaction of the user can be improved.
  • the question extraction unit 18 extracts, for example, a question from the storage unit 16 in which messages corresponding to all answer options are extracted by the message extraction unit 17. For this reason, according to the first embodiment, no matter which answer option the user selects, the user can be given an impression that an appropriate allocation car has been prepared for the user. As a result, the customer satisfaction of the user can be improved.
  • the allocation unit 14 selects a plurality of allocation car candidates from the plurality of cars 5 when call registration is performed by an elevator user, and uses it as an answer to the informed question.
  • One of the assigned car candidates is determined as the assigned car according to the answer option selected by the person. In this case, it is possible to prepare an allocation car suitable for the user as much as possible while suppressing a decrease in overall operation efficiency of the plurality of elevators.
  • the assigning unit 14 selects one car from a plurality of cars, and determines the one car as the assigned car.
  • the message extraction unit 17 extracts a message suitable for the assigned car situation from the storage unit 16. In this case, a decrease in overall operation efficiency of the plurality of elevators can be further suppressed.
  • the notification control unit 19 notifies a question and a message from at least one of the hall operating panel 8 or the portable terminal 10 carried by the user, for example. For this reason, according to Embodiment 1, it is possible to transmit a question and receive a reply without adding a dedicated input / output device to the elevator group management system.
  • the notification control unit 19 may cause the notification unit 12 to notify a warning message at the peak of elevator congestion based on time information.
  • the notification control unit 19 may notify the notification unit 12 of a message recommending that the user use a direct driving to the destination floor. In this case, the customer satisfaction of the user can be further improved.
  • the notification control unit 19 of the group management device 1 corresponding to a certain bank is not congested, for example.
  • Information indicating the bank may be notified from the notification unit 12.
  • the assignment unit 14 of the group management device 1 corresponding to a certain bank assigns, for example, a car 5 of another bank that is not congested. You may decide as a basket. In this case, the customer satisfaction of the user can be further improved.
  • FIG. 4 is a hardware configuration diagram of the group management apparatus.
  • the functions of the operation control unit 13, the allocation unit 14, the car status detection unit 15, the storage unit 16, the message extraction unit 17, the question extraction unit 18, and the notification control unit 19 in the group management device 1 are realized by a processing circuit.
  • the processing circuit may be dedicated hardware 50.
  • the processing circuit may include a processor 51 and a memory 52.
  • a part of the processing circuit is formed as dedicated hardware 50, and may further include a processor 51 and a memory 52.
  • FIG. 4 shows an example in which the processing circuit is partly formed as dedicated hardware 50 and includes a processor 51 and a memory 52.
  • the processing circuit may be, for example, a single circuit, a composite circuit, a programmed processor, a parallel programmed processor, an ASIC, an FPGA, or the like. The combination is applicable.
  • the processing circuit includes at least one processor 51 and at least one memory 52, the operation control unit 13, the allocation unit 14, the car status detection unit 15, the storage unit 16, the message extraction unit 17, the question extraction unit 18, and the notification control unit
  • Each of the 19 functions is realized by software, firmware, or a combination of software and firmware.
  • Software and firmware are described as programs and stored in the memory 52.
  • the processor 51 reads out and executes the program stored in the memory 52, thereby realizing the function of each unit.
  • the processor 51 is also referred to as a CPU (Central Processing Unit), a central processing unit, a processing unit, an arithmetic unit, a microprocessor, a microcomputer, and a DSP.
  • the memory 52 corresponds to, for example, a nonvolatile or volatile semiconductor memory such as a RAM, a ROM, a flash memory, an EPROM, and an EEPROM, a magnetic disk, a flexible disk, an optical disk, a compact disk, a mini disk, and a DVD.
  • a nonvolatile or volatile semiconductor memory such as a RAM, a ROM, a flash memory, an EPROM, and an EEPROM, a magnetic disk, a flexible disk, an optical disk, a compact disk, a mini disk, and a DVD.
  • the processing circuit can realize each function of the group management apparatus 1 by hardware, software, firmware, or a combination thereof.
  • the present invention can be used in a system that controls a plurality of elevators.

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  • Engineering & Computer Science (AREA)
  • Automation & Control Theory (AREA)
  • Elevator Control (AREA)
  • Indicating And Signalling Devices For Elevators (AREA)

Abstract

Provided is an elevator group management device such that it is possible to give the impression that the users themselves select a car with minimal reduction in the overall operational efficiency of a plurality of elevators. This group management device 1 comprises: an allocation unit 14 which, if call registration is made by a user, selects cars 5 which can be allocated to the call, from among the plurality of cars 5 and determines one of the selected cars 5 as an allocated car; a car state detection unit 15 which detects the state of the selected car 5; a storage unit 16 which stores messages set so as to correspond to answer choices to closed-ended question; a message extraction unit 17 which extracts the message that matches the car state detected by the car state detection unit 15; a question extraction unit which extracts the question corresponding to the extracted message; and a notification control unit 19 which provides notification of the extracted question. The notification control unit 19 provides notification of the information showing the allocated car and the message corresponding to the user's answer to the question.

Description

エレベーターの群管理装置Elevator group management device
　本発明は、エレベーターの群管理装置に関する。 The present invention relates to an elevator group management device.
　従来、複数のエレベーターを制御するシステムが知られている。下記特許文献１には、複数のエレベーターのかごの中から利用者によって選択されたかごを当該利用者の呼びに割り当てるシステムが記載されている。 Conventionally, a system for controlling a plurality of elevators is known. The following Patent Document 1 describes a system in which a car selected by a user from among a plurality of elevator cars is assigned to the user's call.
日本特開２０１５－３０６１３号公報Japanese Unexamined Patent Publication No. 2015-30613
　特許文献１に記載のシステムでは、利用者が自発的にかごを選択可能である。その一方で、複数のエレベーターの全体的な運行効率が低下し得る。 In the system described in Patent Document 1, a user can voluntarily select a car. On the other hand, the overall operation efficiency of a plurality of elevators can be reduced.
　本発明は、上記の課題を解決するためになされた。その目的は、複数のエレベーターの全体的な運行効率の低下を抑制しつつ、自発的にかごを選択したかのような印象を利用者に与えることができるエレベーターの群管理装置を提供することである。 The present invention has been made to solve the above problems. Its purpose is to provide an elevator group management device that can give the user the impression of having selected a car spontaneously, while suppressing a decrease in overall operation efficiency of multiple elevators. is there.
　本発明に係るエレベーターの群管理装置は、エレベーターの利用者による呼び登録が行われた場合に複数のかごの中から呼びに割り当て可能なかごを少なくとも１つ選択し、選択されたかごのうち１つを割当かごとして決定する割当部と、割当部により選択されたかごのかご状況を検出するかご状況検出部と、択一式の質問の回答選択肢に対応して設定されたメッセージを記憶する記憶部と、かご状況検出部により検出されたかご状況に適合するメッセージを記憶部から抽出するメッセージ抽出部と、メッセージ抽出部により抽出されたメッセージに対応する回答選択肢を持つ質問を記憶部から抽出する質問抽出部と、質問抽出部により抽出された質問を報知させる報知制御部と、を備え、報知制御部は、割当部により決定された割当かごを示す情報及び質問に対する回答として利用者によって選択された回答選択肢に対応するメッセージを報知させるものである。 The elevator group management apparatus according to the present invention selects at least one car that can be assigned to a call from a plurality of cars when call registration is performed by an elevator user, and 1 of the selected cars is selected. Allocating unit for determining a car as an allocating car, a car status detecting unit for detecting a car status selected by the allocating unit, and a storage unit for storing a message set corresponding to an answer option of the alternative question A message extraction unit that extracts a message that matches the car status detected by the car status detection unit from the storage unit, and a question that extracts from the storage unit a question having an answer option corresponding to the message extracted by the message extraction unit An extraction unit, and a notification control unit that notifies the question extracted by the question extraction unit, the notification control unit is an allocation car determined by the allocation unit It is intended to broadcast a message corresponding to the reply option selected by the user as a reply to the information and questions shown.
　本発明によれば、割当かごを示す情報及び質問に対する回答として利用者によって選択された回答選択肢に対応するメッセージが報知される。このため、複数のエレベーターの全体的な運行効率の低下を抑制しつつ、自発的にかごを選択したかのような印象を利用者に与えることができる。 According to the present invention, the information corresponding to the assigned car and the message corresponding to the answer option selected by the user as the answer to the question are notified. For this reason, it is possible to give an impression to the user as if the car was voluntarily selected while suppressing a decrease in the overall operation efficiency of the plurality of elevators.
実施の形態１における群管理システムの一例を示す構成図である。1 is a configuration diagram illustrating an example of a group management system in a first embodiment. 実施の形態１における群管理システムの機能ブロック図である。3 is a functional block diagram of a group management system in Embodiment 1. FIG. 実施の形態１における群管理装置の動作例を示すフローチャートである。6 is a flowchart illustrating an operation example of the group management apparatus in the first embodiment. 群管理装置のハードウェア構成図である。It is a hardware block diagram of a group management apparatus.
　添付の図面を参照して、エレベーターの群管理装置及び群管理システムを詳細に説明する。各図では、同一又は相当する部分に同一の符号を付している。重複する説明は、適宜簡略化あるいは省略する。 The elevator group management device and group management system will be described in detail with reference to the accompanying drawings. In each figure, the same or corresponding parts are denoted by the same reference numerals. The overlapping description will be simplified or omitted as appropriate.
実施の形態１．
　図１は、実施の形態１における群管理システムの一例を示す構成図である。 Embodiment 1 FIG.
FIG. 1 is a configuration diagram illustrating an example of a group management system according to the first embodiment.
　図１に示すように、群管理システムは、群管理装置１及び複数のエレベーター２を備える。複数のエレベーター２は、例えば、同一のバンクに属する。群管理装置１は、例えば、エレベーター２が設置された建物に設けられている。 As shown in FIG. 1, the group management system includes a group management device 1 and a plurality of elevators 2. The plurality of elevators 2 belong to the same bank, for example. The group management device 1 is provided, for example, in a building where the elevator 2 is installed.
　図１に示すように、エレベーター２は、巻上機３、ロープ４、かご５、釣合おもり６及び制御盤７を有する。かご５及び釣合おもり６は、図示しない昇降路の内部に設けられている。昇降路は、例えば、エレベーター２ごとに設けられている。昇降路は、例えば、建物の各階を貫くように形成されている。巻上機３は、例えば、図示しない機械室等に設けられている。ロープ４は、巻上機３に巻き掛けられている。かご５及び釣合おもり６は、ロープ４によって昇降路内に吊り下げられている。かご５及び釣合おもり６は、対応する巻上機３が駆動することにより昇降する。巻上機３は、対応する制御盤７によって制御される。制御盤７は、例えば、昇降路又は機械室等に設けられている。制御盤７は、群管理装置１と電気的に接続されている。 As shown in FIG. 1, the elevator 2 has a hoisting machine 3, a rope 4, a car 5, a counterweight 6 and a control panel 7. The car 5 and the counterweight 6 are provided inside a hoistway (not shown). The hoistway is provided for every elevator 2, for example. The hoistway is formed, for example, so as to penetrate each floor of the building. The hoisting machine 3 is provided, for example, in a machine room (not shown). The rope 4 is wound around the hoisting machine 3. The car 5 and the counterweight 6 are suspended in the hoistway by the rope 4. The car 5 and the counterweight 6 move up and down when the corresponding hoisting machine 3 is driven. The hoisting machine 3 is controlled by a corresponding control panel 7. The control panel 7 is provided, for example, in a hoistway or a machine room. The control panel 7 is electrically connected to the group management device 1.
　図１に示すように、群管理システムは、例えば、乗場操作盤８及び通信機器９の少なくとも一方を備える。乗場操作盤８及び通信機器９は、例えば、建物内の乗場に設けられている。乗場は、例えば、複数のエレベーター２のかご５に乗降するために用いられる。つまり、乗場には、例えば、複数のエレベーター２のそれぞれに対応する乗場ドアが設けられている。乗場操作盤８及び通信機器９は、群管理装置１と電気的に接続されている。 As shown in FIG. 1, the group management system includes, for example, at least one of a hall operating panel 8 and a communication device 9. The hall operating panel 8 and the communication device 9 are provided at a hall in a building, for example. The landing is used, for example, to get on and off the cars 5 of the plurality of elevators 2. That is, a landing door corresponding to each of the plurality of elevators 2 is provided at the landing, for example. The hall operating panel 8 and the communication device 9 are electrically connected to the group management device 1.
　乗場操作盤８及び通信機器９は、例えば、建物内に複数設けられてもよい。乗場操作盤８及び通信機器９は、例えば、建物内の乗場以外の場所に設けられてもよい。 A plurality of hall operation panels 8 and communication devices 9 may be provided in a building, for example. The hall operating panel 8 and the communication device 9 may be provided at a place other than the hall in the building, for example.
　乗場操作盤８は、例えば、利用者がエレベーター２で向かう方向を示す情報の入力を受け付ける。乗場操作盤８は、例えば、利用者の行先階を示す情報の入力を受け付ける。つまり、乗場操作盤８は、例えば、エレベーター２の利用者による呼び登録を受け付ける。 The hall operating panel 8 accepts input of information indicating the direction in which the user goes by the elevator 2, for example. The hall operating panel 8 accepts input of information indicating the user's destination floor, for example. That is, the hall operation panel 8 accepts call registration by a user of the elevator 2, for example.
　通信機器９は、利用者の携帯端末１０と無線通信を行う機能を有する。乗場に設けられた通信機器９は、例えば、少なくとも当該乗場に位置する携帯端末１０と通信可能である。携帯端末１０は、例えば、携帯電話、スマートフォン又はタブレット端末等である。 The communication device 9 has a function of performing wireless communication with the user's mobile terminal 10. The communication device 9 provided at the landing can communicate with, for example, at least the mobile terminal 10 located at the landing. The mobile terminal 10 is, for example, a mobile phone, a smartphone, or a tablet terminal.
　携帯端末１０は、例えば、利用者がエレベーター２で向かう方向を示す情報の入力を受け付ける。携帯端末１０は、例えば、利用者の行先階を示す情報の入力を受け付ける。つまり、携帯端末１０は、例えば、エレベーター２の利用者による呼び登録を受け付ける。通信機器９は、例えば、携帯端末１０に入力された呼び登録のための情報を群管理装置１に送信する。 The mobile terminal 10 receives, for example, input of information indicating the direction in which the user goes in the elevator 2. For example, the mobile terminal 10 receives input of information indicating the user's destination floor. That is, the mobile terminal 10 accepts call registration by a user of the elevator 2, for example. For example, the communication device 9 transmits information for call registration input to the mobile terminal 10 to the group management apparatus 1.
　図２は、実施の形態１における群管理システムの機能ブロック図である。 FIG. 2 is a functional block diagram of the group management system in the first embodiment.
　図２に示すように、群管理システムは、入力部１１及び報知部１２を備える。群管理装置１は、運転制御部１３、割当部１４、かご状況検出部１５、記憶部１６、メッセージ抽出部１７、質問抽出部１８及び報知制御部１９を有する。 2, the group management system includes an input unit 11 and a notification unit 12. The group management device 1 includes an operation control unit 13, an allocation unit 14, a car status detection unit 15, a storage unit 16, a message extraction unit 17, a question extraction unit 18, and a notification control unit 19.
　入力部１１は、例えば、乗場操作盤８及び携帯端末１０の少なくとも一方に設けられている。入力部１１は、利用者による情報の入力を受け付ける。入力部１１は、例えば、押しボタン、キーボード、タッチパネル及び各種ポインティングデバイス等である。入力部１１は、例えば、音声認識での入力を受け付けるマイク等であってもよい。利用者は、入力部１１を用いて呼び登録を行う。 The input unit 11 is provided on at least one of the hall operating panel 8 and the mobile terminal 10, for example. The input unit 11 receives input of information by a user. The input unit 11 is, for example, a push button, a keyboard, a touch panel, and various pointing devices. The input unit 11 may be, for example, a microphone that accepts input in speech recognition. The user performs call registration using the input unit 11.
　報知部１２は、例えば、乗場操作盤８及び携帯端末１０の少なくとも一方に設けられている。報知部１２は、利用者に対して情報を報知する。報知部１２は、例えば、液晶ディスプレイ又はタッチパネル等である。報知部１２は、視覚情報を表示する機能に加えて、音声情報を放送する機能を有してもよい。 The alerting | reporting part 12 is provided in at least one of the hall operating panel 8 and the portable terminal 10, for example. The notification unit 12 notifies the user of information. The notification unit 12 is, for example, a liquid crystal display or a touch panel. The notification unit 12 may have a function of broadcasting audio information in addition to the function of displaying visual information.
　運転制御部１３は、制御盤７を介して、当該制御盤７に対応するエレベーター２の動作を制御する。つまり、運転制御部１３は、例えば、同一の乗場で乗降可能な複数のかご５の移動を制御する。 The operation control unit 13 controls the operation of the elevator 2 corresponding to the control panel 7 via the control panel 7. That is, the operation control unit 13 controls, for example, the movement of the plurality of cars 5 that can be boarded / exited at the same landing.
　割当部１４は、利用者による呼び登録が行われた場合に、複数のかご５の中から呼びに割り当て可能なかご５を少なくとも１つ選択する。割当部１４は、例えば、複数のエレベーター２の全体的な運行効率が低下しないように設定された基準に基づいて、呼びに割り当て可能なかご５を選択する。 The assigning unit 14 selects at least one car 5 that can be assigned to a call from among a plurality of cars 5 when a call is registered by a user. For example, the assigning unit 14 selects the car 5 that can be assigned to a call based on a standard set so that the overall operation efficiency of the plurality of elevators 2 does not decrease.
　割当部１４は、例えば、呼びに割り当て可能なかご５として複数の割当かご候補を選択してもよい。割当部１４は、例えば、呼びに割り当て可能なかご５として１つのかご５を選択してもよい。 The assigning unit 14 may select a plurality of assigned car candidates as the car 5 that can be assigned to a call, for example. For example, the assigning unit 14 may select one car 5 as the car 5 that can be assigned to a call.
　割当部１４は、呼びに割り当て可能なかご５のうち１つを割当かごとして決定する。運転制御部１３は、呼び登録を受け付けた乗場操作盤８の設置階又は呼び登録を受け付けた携帯端末１０から呼び登録のための情報を受信した通信機器９の設置階に割当かごを移動させる。 The assigning unit 14 determines one of the cars 5 that can be assigned to the call as an assigned car. The operation control unit 13 moves the assigned car to the installation floor of the hall operating panel 8 that has received call registration or the installation floor of the communication device 9 that has received information for call registration from the mobile terminal 10 that has received call registration.
　かご状況検出部１５は、群管理装置１と接続されている制御盤７に対応するかご５の「かご状況」を検出する。かご状況検出部１５は、例えば、少なくとも割当部１４により選択された呼びに割り当て可能なかご５のかご状況を検出する。かご状況検出部１５は、例えば、全てのかご５のかご状況を定期的に検出してもよい。 The car status detection unit 15 detects the “car status” of the car 5 corresponding to the control panel 7 connected to the group management device 1. For example, the car status detection unit 15 detects the car status of the car 5 that can be assigned to at least the call selected by the assignment unit 14. For example, the car status detection unit 15 may periodically detect the car status of all the cars 5.
　かご状況には、例えば、かご内の混雑率、乗車階へのかごの到着予想時刻及びかごまでの距離等の情報が含まれる。混雑率は、例えば、図示しない秤装置により検出されるかご負荷に基づいて算出される。到着予想時刻は、例えば、昇降路内におけるかご５の現在位置及びかご５の移動方向に基づいて算出される。到着予想時刻は、かご５が到着するまでの所要時間として表してもよい。かごまでの距離とは、利用者が呼び登録を行う位置から乗場ドアまでの距離である。かごまでの距離は、例えば、各階における乗場操作盤８の設置位置、通信機器９の設置位置及び複数のエレベーター２のそれぞれに対応する乗場ドアの位置に基づいて算出される。かごまでの距離は、例えば、エレベーター２ごとに予め設定されてもよい。 The car status includes, for example, information such as the congestion rate in the car, the estimated arrival time of the car to the boarding floor, and the distance to the car. The congestion rate is calculated based on a car load detected by a scale device (not shown), for example. The estimated arrival time is calculated based on the current position of the car 5 and the moving direction of the car 5 in the hoistway, for example. The estimated arrival time may be expressed as a required time until the car 5 arrives. The distance to the car is the distance from the position where the user performs call registration to the landing door. The distance to the car is calculated based on, for example, the installation position of the hall operating panel 8 on each floor, the installation position of the communication device 9, and the position of the landing door corresponding to each of the plurality of elevators 2. The distance to the car may be preset for each elevator 2, for example.
　記憶部１６は、メッセージリストを記憶している。メッセージリストには、想定される様々なかご状況に適合する複数のメッセージが含まれている。メッセージは、例えば、かご状況を肯定的に表現するものである。メッセージは、択一式の質問の回答選択肢に対応して設定されている。二者択一の質問に対する「Ｙｅｓ」という回答に対応するメッセージは、同じ質問に対する「Ｎｏ」という回答に対応するメッセージとは異なる。なお、択一式の質問は、例えば、３つ以上の回答選択肢を持つものでもよい。 The storage unit 16 stores a message list. The message list includes a plurality of messages that match various assumed car situations. The message is, for example, a positive expression of the car situation. The message is set corresponding to the answer options of the choice questions. The message corresponding to the answer “Yes” to the alternative question is different from the message corresponding to the answer “No” to the same question. The alternative question may have, for example, three or more answer options.
　下記表１は、メッセージリストの内容の一例を示す。表１に示すように、同じかご状況に適合するメッセージは、複数存在し得る。また、同じ質問に対する同じ回答に対応するメッセージは、複数存在し得る。 Table 1 below shows an example of the contents of the message list. As shown in Table 1, there can be multiple messages that fit the same car situation. There may be a plurality of messages corresponding to the same answer to the same question.
Figure JPOXMLDOC01-appb-T000001
Figure JPOXMLDOC01-appb-T000001
　メッセージ抽出部１７は、かご状況検出部１５により検出されたかご状況に適合するメッセージをメッセージリストから抽出する。質問抽出部１８は、メッセージ抽出部１７により抽出されたメッセージに対応する回答選択肢を持つ質問をメッセージリストから抽出する。 The message extraction unit 17 extracts a message that matches the car status detected by the car status detection unit 15 from the message list. The question extraction unit 18 extracts a question having an answer option corresponding to the message extracted by the message extraction unit 17 from the message list.
　質問抽出部１８は、例えば、全ての回答選択肢に対応するメッセージがメッセージ抽出部１７により抽出されている質問をメッセージリストから抽出する。質問抽出部１８は、例えば、一部の回答選択肢に対応するメッセージしかメッセージ抽出部１７により抽出されていない質問をメッセージリストから抽出しない。つまり、質問抽出部１８は、例えば、ある質問の回答選択肢のうち「Ｙｅｓ」に対応するメッセージ及び「Ｎｏ」に対応するメッセージの両方がメッセージ抽出部１７により抽出されている場合に当該質問を抽出し、「Ｙｅｓ」に対応するメッセージのみ又は「Ｎｏ」に対応するメッセージのみがメッセージ抽出部１７により抽出されている場合に当該質問を抽出しない。 The question extraction unit 18 extracts, for example, a question from which the messages corresponding to all the answer options are extracted by the message extraction unit 17 from the message list. For example, the question extraction unit 18 does not extract, from the message list, questions for which only messages corresponding to some answer options have been extracted by the message extraction unit 17. That is, the question extraction unit 18 extracts the question when, for example, both the message corresponding to “Yes” and the message corresponding to “No” are extracted by the message extraction unit 17 among the answer options of a certain question. When the message extraction unit 17 extracts only the message corresponding to “Yes” or only the message corresponding to “No”, the question is not extracted.
　例えば、呼びに割り当て可能なかご５のかご状況に「混雑率７０％」及び「かごまでの距離５ｍ」という情報が含まれる場合、メッセージ抽出部１７は、表１におけるＮｏ．４，Ｎｏ．５及びＮｏ．６のメッセージを抽出する。この場合、「運動不足ですか」という質問の回答選択肢のうち「Ｙｅｓ」に対応するメッセージ及び「Ｎｏ」に対応するメッセージの両方が抽出されているので、質問抽出部１８は、「運動不足ですか」という質問を抽出する。 For example, when the car status of the car 5 that can be assigned to the call includes information such as “congestion rate 70%” and “distance to the car 5 m”, the message extracting unit 17 sets No. 1 in Table 1. 4, no. 5 and no. 6 messages are extracted. In this case, since both the message corresponding to “Yes” and the message corresponding to “No” are extracted from the answer choices of the question “Is exercise deficient?”, The question extracting unit 18 Question is extracted.
　例えば、呼びに割り当て可能なかご５のかご状況に「混雑率７０％」及び「かごまでの距離１ｍ」という情報が含まれる場合、メッセージ抽出部１７は、表１におけるＮｏ.２，Ｎｏ．３，Ｎｏ．５及びＮｏ．６のメッセージを抽出する。この場合、「お疲れですか」及び「運動不足ですか」という質問の回答選択肢のうち「Ｙｅｓ」に対応するメッセージ及び「Ｎｏ」に対応するメッセージの両方が抽出されているので、質問抽出部１８は、「お疲れですか」及び「運動不足ですか」という質問を抽出する。 For example, when the car status of the car 5 that can be assigned to the call includes information such as “congestion rate 70%” and “distance to the car 1 m”, the message extraction unit 17 performs No. 2, No. 2 in Table 1. 3, No. 5 and no. 6 messages are extracted. In this case, since both the message corresponding to “Yes” and the message corresponding to “No” are extracted from the answer choices of the questions “Do you feel tired” and “Do you lack exercise”? 18 extracts the questions “Are you tired” and “Are you lacking exercise?”
　報知制御部１９は、報知部１２から情報を報知させる。報知制御部１９は、例えば、質問抽出部１８により抽出された質問を報知部１２から報知させる。 The notification control unit 19 notifies information from the notification unit 12. For example, the notification control unit 19 causes the notification unit 12 to notify the question extracted by the question extraction unit 18.
　質問抽出部１８により複数の質問が抽出されている場合、報知制御部１９は、例えば、当該複数の質問の中から無作為に選び出した１つの質問を報知させてもよい。質問抽出部１８により複数の質問が抽出されている場合、報知制御部１９は、例えば、予め設定された優先度に基づいて当該複数の質問の中から選び出した１つの質問を報知させてもよい。 When a plurality of questions are extracted by the question extraction unit 18, the notification control unit 19 may notify, for example, one question randomly selected from the plurality of questions. When a plurality of questions are extracted by the question extraction unit 18, the notification control unit 19 may notify, for example, one question selected from the plurality of questions based on a preset priority. .
　利用者は、報知部１２から報知された質問に回答する。質問への回答は、例えば、入力部１１を用いて回答選択肢である「Ｙｅｓ」又は「Ｎｏ」を選択することで行われる。利用者によって選択された回答選択肢を示す情報は、群管理装置１に送信される。 The user answers the question notified from the notification unit 12. The answer to the question is performed, for example, by selecting “Yes” or “No” as an answer option using the input unit 11. Information indicating the answer options selected by the user is transmitted to the group management apparatus 1.
　質問抽出部１８により複数の質問が抽出されている場合、報知制御部１９は、例えば、群管理装置１が質問への回答を受信した後に異なる質問を報知させてもよい。つまり、質問の報知及び利用者による回答が複数回繰り返されてもよい。 When a plurality of questions are extracted by the question extraction unit 18, the notification control unit 19 may notify different questions after the group management device 1 receives an answer to the question, for example. That is, the notification of the question and the answer by the user may be repeated a plurality of times.
　割当部１４は、例えば、呼びに割り当て可能なかご５として複数の割当かご候補を選択していた場合、質問に対する回答として利用者により選択された回答選択肢に応じて、割当かご候補のうち１つを割当かごとして決定してもよい。なお、割当部１４は、例えば、呼びに割り当て可能なかご５として１つのかご５を選択していた場合、当該１つのかご５を割当かごとして決定すればよい。 For example, when a plurality of assigned car candidates are selected as the car 5 that can be assigned to a call, the assigning unit 14 selects one of the assigned car candidates according to the answer option selected by the user as the answer to the question. May be determined as an assigned car. For example, when one car 5 has been selected as the car 5 that can be assigned to a call, the assigning unit 14 may determine the one car 5 as the assigned car.
　群管理装置１が質問への回答を受信した後、報知制御部１９は、割当かごを示す情報及び報知された質問に対する利用者の回答に対応するメッセージを報知部１２から報知させる。例えば、表１におけるＮｏ．４の「運動不足ですか」という質問に対して利用者が「Ｙｅｓ」と回答した場合、報知部１２から「運動不足解消のため、いつもより少しだけ歩きましょう」というメッセージが報知される。 After the group management device 1 receives the answer to the question, the notification control unit 19 causes the notification unit 12 to notify the information corresponding to the assigned car and the message corresponding to the user's answer to the notified question. For example, in No. 1 in Table 1, When the user replies “Yes” to the question “Is there a lack of exercise” 4, a message “Let's walk a little more than usual to resolve lack of exercise” is notified from the notification unit 12.
　図３は、実施の形態１における群管理装置の動作例を示すフローチャートである。 FIG. 3 is a flowchart showing an operation example of the group management apparatus in the first embodiment.
　利用者による呼び登録が行われると（ステップＳ１０１）、群管理装置１は、複数の割当かご候補を選択する（ステップＳ１０２）。ステップＳ１０２に続いて、群管理装置１は、割当かご候補のかご状況に適合するメッセージを抽出する（ステップＳ１０３）。ステップＳ１０４に続いて、群管理装置１は、抽出されたメッセージに対応する質問を抽出する（ステップＳ１０４）。ステップＳ１０４に続いて、群管理装置１は、報知部１２から質問を報知させる（ステップＳ１０５）。 When call registration is performed by the user (step S101), the group management apparatus 1 selects a plurality of assigned car candidates (step S102). Subsequent to step S102, the group management device 1 extracts a message that matches the car situation of the assigned car candidate (step S103). Subsequent to step S104, the group management apparatus 1 extracts a question corresponding to the extracted message (step S104). Subsequent to step S104, the group management device 1 causes the notification unit 12 to notify a question (step S105).
　群管理装置１は、質問に対する利用者の回答に応じて割当かごを決定する（ステップＳ１０６）。その後、群管理装置１は、割当かごを示す情報及び利用者の回答に対応するメッセージを報知部１２から報知させる（ステップＳ１０７）。 The group management device 1 determines the assigned car according to the user's answer to the question (step S106). Thereafter, the group management apparatus 1 causes the notification unit 12 to notify the information indicating the assigned car and the message corresponding to the user's answer (step S107).
　実施の形態１において、割当部１４は、エレベーターの利用者による呼び登録が行われた場合に複数のかご５の中から呼びに割り当て可能なかご５を少なくとも１つ選択し、選択されたかご５のうち１つを割当かごとして決定する。かご状況検出部１５は、割当部１４により選択されたかご５のかご状況を検出する。記憶部１６は、択一式の質問の回答選択肢のそれぞれに対応して設定されたメッセージを記憶する。メッセージ抽出部１７は、かご状況検出部１５により検出されたかご状況に適合するメッセージを記憶部１６から抽出する。質問抽出部１８は、メッセージ抽出部１７により抽出されたメッセージに対応する回答選択肢を持つ質問を記憶部１６から抽出する。報知制御部１９は、質問抽出部１８により抽出された質問を報知部１２から報知させる。報知制御部１９は、割当部１４により決定された割当かごを示す情報及び報知された質問に対する回答として利用者によって選択された回答選択肢に対応するメッセージを報知部１２から報知させる。つまり、質問に対する利用者の回答に応じて、割当かごが変化しなくとも、報知されるメッセージは変化する。このため、実施の形態１によれば、複数のエレベーターの全体的な運行効率の低下を抑制しつつ、自発的にかごを選択したかのような印象を利用者に与えることができる。その結果、利用者の顧客満足度を向上させることができる。 In the first embodiment, the assigning unit 14 selects at least one car 5 that can be assigned to a call from a plurality of cars 5 when a call registration is performed by an elevator user, and the selected car 5 is selected. One of them is determined as an assigned car. The car status detection unit 15 detects the car status of the car 5 selected by the allocation unit 14. The memory | storage part 16 memorize | stores the message set corresponding to each of the answer choices of an alternative question. The message extraction unit 17 extracts a message that matches the car status detected by the car status detection unit 15 from the storage unit 16. The question extraction unit 18 extracts a question having an answer option corresponding to the message extracted by the message extraction unit 17 from the storage unit 16. The notification control unit 19 causes the notification unit 12 to notify the question extracted by the question extraction unit 18. The notification control unit 19 causes the notification unit 12 to notify the message corresponding to the answer option selected by the user as an answer to the notified question and the information indicating the assigned car determined by the assignment unit 14. That is, according to the user's answer to the question, the notified message changes even if the assigned car does not change. For this reason, according to Embodiment 1, the impression as if the car was selected spontaneously can be given to a user, suppressing the fall of the overall operation efficiency of several elevators. As a result, the customer satisfaction of the user can be improved.
　実施の形態１において、記憶部１６は、例えば、かご状況を肯定的に表現するメッセージを記憶する。このため、実施の形態１によれば、利用者にとって相応しい割当かごが用意されたという印象を当該利用者に与えることができる。その結果、利用者の顧客満足度を向上させることができる。 In the first embodiment, the storage unit 16 stores, for example, a message that positively expresses the car situation. For this reason, according to the first embodiment, it is possible to give an impression to the user that an allocation car suitable for the user has been prepared. As a result, the customer satisfaction of the user can be improved.
　実施の形態１において、質問抽出部１８は、例えば、全ての回答選択肢に対応するメッセージがメッセージ抽出部１７により抽出されている質問を記憶部１６から抽出する。このため、実施の形態１によれば、利用者がどの回答選択肢を選んだとしても、利用者にとって相応しい割当かごが用意されたという印象を当該利用者に与えることができる。その結果、利用者の顧客満足度を向上させることができる。 In Embodiment 1, the question extraction unit 18 extracts, for example, a question from the storage unit 16 in which messages corresponding to all answer options are extracted by the message extraction unit 17. For this reason, according to the first embodiment, no matter which answer option the user selects, the user can be given an impression that an appropriate allocation car has been prepared for the user. As a result, the customer satisfaction of the user can be improved.
　実施の形態１において、割当部１４は、例えば、エレベーターの利用者による呼び登録が行われた場合に複数のかご５の中から複数の割当かご候補を選択し、報知された質問に対する回答として利用者により選択された回答選択肢に応じて割当かご候補のうち１つを割当かごとして決定する。この場合、複数のエレベーターの全体的な運行効率の低下を抑制しつつ、可能な限り利用者にとって相応しい割当かごを用意することができる。 In the first embodiment, for example, the allocation unit 14 selects a plurality of allocation car candidates from the plurality of cars 5 when call registration is performed by an elevator user, and uses it as an answer to the informed question. One of the assigned car candidates is determined as the assigned car according to the answer option selected by the person. In this case, it is possible to prepare an allocation car suitable for the user as much as possible while suppressing a decrease in overall operation efficiency of the plurality of elevators.
　実施の形態１において、割当部１４は、例えば、エレベーターの利用者による呼び登録が行われた場合に複数のかごの中から１つのかごを選択し、当該１つのかごを割当かごとして決定する。メッセージ抽出部１７は、割当かごのかご状況に適合するメッセージを記憶部１６から抽出する。この場合、複数のエレベーターの全体的な運行効率の低下をより抑制することができる。 In the first embodiment, for example, when call registration is performed by an elevator user, the assigning unit 14 selects one car from a plurality of cars, and determines the one car as the assigned car. The message extraction unit 17 extracts a message suitable for the assigned car situation from the storage unit 16. In this case, a decrease in overall operation efficiency of the plurality of elevators can be further suppressed.
　実施の形態１において、報知制御部１９は、例えば、乗場操作盤８又は利用者が携帯する携帯端末１０の少なくとも一方から質問及びメッセージを報知させる。このため、実施の形態１によれば、エレベーターの群管理システムに専用の入出力機器を追加することなく、質問の送信及び回答の受信を行うことができる。 In Embodiment 1, the notification control unit 19 notifies a question and a message from at least one of the hall operating panel 8 or the portable terminal 10 carried by the user, for example. For this reason, according to Embodiment 1, it is possible to transmit a question and receive a reply without adding a dedicated input / output device to the elevator group management system.
　実施の形態１において、報知制御部１９は、例えば、時刻情報に基づいて、エレベーターの混雑のピーク時に注意喚起メッセージを報知部１２から報知させてもよい。報知制御部１９は、例えば、利用者の行先階までの直通運転等を利用することを薦めるメッセージを報知部１２から報知させてもよい。この場合、利用者の顧客満足度をさらに向上させることができる。 In Embodiment 1, for example, the notification control unit 19 may cause the notification unit 12 to notify a warning message at the peak of elevator congestion based on time information. For example, the notification control unit 19 may notify the notification unit 12 of a message recommending that the user use a direct driving to the destination floor. In this case, the customer satisfaction of the user can be further improved.
　実施の形態１において、異なるバンクに対応する複数の群管理装置１の間で通信が可能であれば、あるバンクに対応する群管理装置１の報知制御部１９は、例えば、混雑していない他のバンクを示す情報を報知部１２から報知させてもよい。異なるバンクに対応する複数の群管理装置１の間で通信が可能であれば、あるバンクに対応する群管理装置１の割当部１４は、例えば、混雑していない他のバンクのかご５を割当かごとして決定してもよい。この場合、利用者の顧客満足度をさらに向上させることができる。 In the first embodiment, if communication is possible between a plurality of group management devices 1 corresponding to different banks, the notification control unit 19 of the group management device 1 corresponding to a certain bank is not congested, for example. Information indicating the bank may be notified from the notification unit 12. If communication is possible between a plurality of group management devices 1 corresponding to different banks, the assignment unit 14 of the group management device 1 corresponding to a certain bank assigns, for example, a car 5 of another bank that is not congested. You may decide as a basket. In this case, the customer satisfaction of the user can be further improved.
　図４は、群管理装置のハードウェア構成図である。 FIG. 4 is a hardware configuration diagram of the group management apparatus.
　群管理装置１における運転制御部１３、割当部１４、かご状況検出部１５、記憶部１６、メッセージ抽出部１７、質問抽出部１８及び報知制御部１９の各機能は、処理回路により実現される。処理回路は、専用ハードウェア５０であってもよい。処理回路は、プロセッサ５１及びメモリ５２を備えていてもよい。処理回路は、一部が専用ハードウェア５０として形成され、更にプロセッサ５１及びメモリ５２を備えていてもよい。図４は、処理回路が、その一部が専用ハードウェア５０として形成され、プロセッサ５１及びメモリ５２を備えている場合の例を示している。 The functions of the operation control unit 13, the allocation unit 14, the car status detection unit 15, the storage unit 16, the message extraction unit 17, the question extraction unit 18, and the notification control unit 19 in the group management device 1 are realized by a processing circuit. The processing circuit may be dedicated hardware 50. The processing circuit may include a processor 51 and a memory 52. A part of the processing circuit is formed as dedicated hardware 50, and may further include a processor 51 and a memory 52. FIG. 4 shows an example in which the processing circuit is partly formed as dedicated hardware 50 and includes a processor 51 and a memory 52.
　処理回路の少なくとも一部が、少なくとも１つの専用ハードウェア５０である場合、処理回路は、例えば、単一回路、複合回路、プログラム化したプロセッサ、並列プログラム化したプロセッサ、ＡＳＩＣ、ＦＰＧＡ、又はこれらを組み合わせたものが該当する。 When at least a part of the processing circuit is at least one dedicated hardware 50, the processing circuit may be, for example, a single circuit, a composite circuit, a programmed processor, a parallel programmed processor, an ASIC, an FPGA, or the like. The combination is applicable.
　処理回路が少なくとも１つのプロセッサ５１及び少なくとも１つのメモリ５２を備える場合、運転制御部１３、割当部１４、かご状況検出部１５、記憶部１６、メッセージ抽出部１７、質問抽出部１８及び報知制御部１９の各機能は、ソフトウェア、ファームウェア、又はソフトウェアとファームウェアとの組み合わせにより実現される。ソフトウェア及びファームウェアはプログラムとして記述され、メモリ５２に格納される。プロセッサ５１は、メモリ５２に記憶されたプログラムを読み出して実行することにより、各部の機能を実現する。プロセッサ５１は、ＣＰＵ（Ｃｅｎｔｒａｌ　Ｐｒｏｃｅｓｓｉｎｇ　Ｕｎｉｔ）、中央処理装置、処理装置、演算装置、マイクロプロセッサ、マイクロコンピュータ、ＤＳＰとも呼ぶ。メモリ５２は、例えば、ＲＡＭ、ＲＯＭ、フラッシュメモリー、ＥＰＲＯＭ、ＥＥＰＲＯＭ等の、不揮発性又は揮発性の半導体メモリ、磁気ディスク、フレキシブルディスク、光ディスク、コンパクトディスク、ミニディスク、ＤＶＤ等が該当する。 When the processing circuit includes at least one processor 51 and at least one memory 52, the operation control unit 13, the allocation unit 14, the car status detection unit 15, the storage unit 16, the message extraction unit 17, the question extraction unit 18, and the notification control unit Each of the 19 functions is realized by software, firmware, or a combination of software and firmware. Software and firmware are described as programs and stored in the memory 52. The processor 51 reads out and executes the program stored in the memory 52, thereby realizing the function of each unit. The processor 51 is also referred to as a CPU (Central Processing Unit), a central processing unit, a processing unit, an arithmetic unit, a microprocessor, a microcomputer, and a DSP. The memory 52 corresponds to, for example, a nonvolatile or volatile semiconductor memory such as a RAM, a ROM, a flash memory, an EPROM, and an EEPROM, a magnetic disk, a flexible disk, an optical disk, a compact disk, a mini disk, and a DVD.
　このように、処理回路は、ハードウェア、ソフトウェア、ファームウェア、又はこれらの組み合わせによって、群管理装置１の各機能を実現することができる。 Thus, the processing circuit can realize each function of the group management apparatus 1 by hardware, software, firmware, or a combination thereof.
　以上のように、本発明は、複数のエレベーターを制御するシステムに利用できる。 As described above, the present invention can be used in a system that controls a plurality of elevators.
１　群管理装置
２　エレベーター
３　巻上機
４　ロープ
５　かご
６　釣合おもり
７　制御盤
８　乗場操作盤
９　通信機器
１０　携帯端末
１１　入力部
１２　報知部
１３　運転制御部
１４　割当部
１５　かご状況検出部
１６　記憶部
１７　メッセージ抽出部
１８　質問抽出部
１９　報知制御部
５０　専用ハードウェア
５１　プロセッサ
５２　メモリ DESCRIPTION OF SYMBOLS 1 Group management apparatus 2 Elevator 3 Hoisting machine 4 Rope 5 Car 6 Balance weight 7 Control panel 8 Landing operation panel 9 Communication apparatus 10 Portable terminal 11 Input part 12 Notification part 13 Operation control part 14 Assignment part 15 Car condition detection part 16 Storage unit 17 Message extraction unit 18 Question extraction unit 19 Notification control unit 50 Dedicated hardware 51 Processor 52 Memory

Claims (6)

  1. 　エレベーターの利用者による呼び登録が行われた場合に複数のかごの中から呼びに割り当て可能なかごを少なくとも１つ選択し、選択されたかごのうち１つを割当かごとして決定する割当部と、
    　前記割当部により選択されたかごのかご状況を検出するかご状況検出部と、
    　択一式の質問の回答選択肢に対応して設定されたメッセージを記憶する記憶部と、
    　前記かご状況検出部により検出されたかご状況に適合するメッセージを前記記憶部から抽出するメッセージ抽出部と、
    　前記メッセージ抽出部により抽出されたメッセージに対応する回答選択肢を持つ質問を前記記憶部から抽出する質問抽出部と、
    　前記質問抽出部により抽出された質問を報知させる報知制御部と、
    を備え、
    　前記報知制御部は、前記割当部により決定された割当かごを示す情報及び質問に対する回答として利用者によって選択された回答選択肢に対応するメッセージを報知させるエレベーターの群管理装置。     An assignment unit that selects at least one car that can be assigned to a call from a plurality of cars when call registration is performed by an elevator user, and determines one of the selected cars as an assigned car;
    A car status detecting unit for detecting a car status of the car selected by the assigning unit;
    A storage unit for storing a message set corresponding to an answer option of the set of questions;
    A message extraction unit that extracts a message that matches the car status detected by the car status detection unit from the storage unit;
    A question extraction unit that extracts a question having an answer option corresponding to the message extracted by the message extraction unit from the storage unit;
    A notification control unit for informing the question extracted by the question extraction unit;
    With
    The notification control unit is an elevator group management device that notifies information corresponding to an answer option selected by a user as an answer to a question and information indicating the assigned car determined by the assigning unit.
  2. 　前記記憶部は、かご状況を肯定的に表現するメッセージを記憶する請求項１に記載のエレベーターの群管理装置。 The elevator group management device according to claim 1, wherein the storage unit stores a message that positively represents a car situation.
  3. 　前記質問抽出部は、全ての回答選択肢に対応するメッセージが前記メッセージ抽出部により抽出されている質問を前記記憶部から抽出する請求項１又は２に記載のエレベーターの群管理装置。 The elevator group management device according to claim 1 or 2, wherein the question extraction unit extracts, from the storage unit, a question in which messages corresponding to all answer options are extracted by the message extraction unit.
  4. 　前記割当部は、エレベーターの利用者による呼び登録が行われた場合に複数のかごの中から複数の割当かご候補を選択し、報知された質問に対する回答として利用者により選択された回答選択肢に応じて割当かご候補のうち１つを割当かごとして決定する請求項１から３のいずれか１項に記載のエレベーターの群管理装置。 The allocation unit selects a plurality of allocation car candidates from among a plurality of cars when call registration is performed by an elevator user, and responds to an answer option selected by the user as an answer to the informed question. The elevator group management apparatus according to any one of claims 1 to 3, wherein one of the assigned car candidates is determined as an assigned car.
  5. 　前記割当部は、エレベーターの利用者による呼び登録が行われた場合に複数のかごの中から１つのかごを選択し、当該１つのかごを割当かごとして決定し、
    　前記メッセージ抽出部は、割当かごのかご状況に適合するメッセージを前記記憶部から抽出する請求項１から３のいずれか１項に記載のエレベーターの群管理装置。     The allocation unit selects one car from a plurality of cars when a call registration is performed by an elevator user, and determines the one car as an allocation car,
    The elevator group management device according to any one of claims 1 to 3, wherein the message extraction unit extracts a message that matches an assigned car situation from the storage unit.
  6. 　前記報知制御部は、乗場操作盤及び利用者が携帯する携帯端末の少なくとも一方から質問及びメッセージを報知させる請求項１から５のいずれか１項に記載のエレベーターの群管理装置。 The elevator group management device according to any one of claims 1 to 5, wherein the notification control unit notifies a question and a message from at least one of a hall operating panel and a portable terminal carried by a user.
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