WO2018024113A1 - 基于即时通讯应用的人员与设备的集中管理方法及装置 - Google Patents

基于即时通讯应用的人员与设备的集中管理方法及装置 Download PDF

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Publication number
WO2018024113A1
WO2018024113A1 PCT/CN2017/093767 CN2017093767W WO2018024113A1 WO 2018024113 A1 WO2018024113 A1 WO 2018024113A1 CN 2017093767 W CN2017093767 W CN 2017093767W WO 2018024113 A1 WO2018024113 A1 WO 2018024113A1
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Prior art keywords
preset
instant messaging
smart device
group
smart
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PCT/CN2017/093767
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English (en)
French (fr)
Inventor
孙健康
朱碧军
杨豪
任卿
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阿里巴巴集团控股有限公司
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Application filed by 阿里巴巴集团控股有限公司 filed Critical 阿里巴巴集团控股有限公司
Priority to KR1020197003585A priority Critical patent/KR20190039941A/ko
Priority to JP2019527940A priority patent/JP6997184B2/ja
Priority to SG11201900905TA priority patent/SG11201900905TA/en
Publication of WO2018024113A1 publication Critical patent/WO2018024113A1/zh
Priority to US16/265,696 priority patent/US11050689B2/en

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/50—Business processes related to the communications industry
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
    • H04L51/046—Interoperability with other network applications or services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/40—Business processes related to the transportation industry
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/02—Details
    • H04L12/16—Arrangements for providing special services to substations
    • H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
    • H04L12/185—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast with management of multicast group membership
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/40—Support for services or applications
    • H04L65/401—Support for services or applications wherein the services involve a main real-time session and one or more additional parallel real-time or time sensitive sessions, e.g. white board sharing or spawning of a subconference
    • H04L65/4015—Support for services or applications wherein the services involve a main real-time session and one or more additional parallel real-time or time sensitive sessions, e.g. white board sharing or spawning of a subconference where at least one of the additional parallel sessions is real time or time sensitive, e.g. white board sharing, collaboration or spawning of a subconference
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/40—Support for services or applications
    • H04L65/403—Arrangements for multi-party communication, e.g. for conferences
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/2866—Architectures; Arrangements
    • H04L67/30—Profiles
    • H04L67/303—Terminal profiles
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/54—Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/75—Indicating network or usage conditions on the user display

Definitions

  • the present application relates to the field of communications technologies, and in particular, to a centralized management method and apparatus for personnel and devices based on instant messaging applications.
  • the group communication application facilitates communication between members in the group by creating a group corresponding to the group.
  • the group communication application also applies the organizational structure within the group to the corresponding group, so that the above group can be efficiently managed through the organizational structure.
  • the present application provides a centralized management method and device for a person and a device based on an instant messaging application, which can add and display information of the smart device in a group organization structure, so as to facilitate members and intelligence of the group.
  • the device is managed in a unified manner.
  • a centralized management method for a person and a device based on an instant messaging application including:
  • a centralized management method for a person and a device based on an instant messaging application including:
  • a centralized management apparatus for a person and a device based on an instant messaging application including:
  • Adding a unit adding information of the smart device to an organization structure of the preset group, so that when a group member of the preset group views an organization structure page in an instant messaging application, the information of the smart device is Shown in the organizational structure page.
  • a centralized management apparatus for a person and a device based on an instant messaging application including:
  • Obtaining a unit acquiring an organization structure of a preset group, where the organization structure corresponds to a group member of the preset group and a smart device associated with the preset group;
  • the display unit displays an organization structure page in the instant messaging application to display information of a group member or a smart device under the preset group.
  • a centralized management method for a person and a device based on an instant messaging application including:
  • An instant messaging session window is displayed to the preset user, where the target communication party of the instant messaging session window includes a preset smart device, and the preset smart device is associated with a preset group to which the preset user belongs, and is added To the organizational structure of the predetermined group;
  • a centralized management apparatus for a person and a device based on an instant messaging application including:
  • the display unit displays an instant messaging session window to the preset user, where the target communication party of the instant messaging session window includes a preset smart device, and the preset smart device is associated with the preset group to which the preset user belongs. And being added to the organizational structure of the preset group;
  • the present application adds the bound smart device to the organization structure of the corresponding community by obtaining the binding relationship between the smart device and the community, so that the group members can view related wisdom through the organizational structure.
  • the information of the device can be quickly viewed and operated by the smart device bound to the community, thereby achieving efficient management of the smart device within the community.
  • FIG. 1 is a schematic diagram of an interface of an organizational structure in the related art
  • FIG. 2 is another schematic diagram of an interface of an organizational architecture in the related art
  • FIG. 3 is a flowchart of a method for centralized management of a person and device based on an instant messaging application based on a server side according to an exemplary embodiment of the present application;
  • FIG. 4 is a flowchart of a method for centralized management of a person and device based on an instant messaging application based on a terminal side according to an exemplary embodiment of the present application;
  • FIG. 5 is a flowchart of a method for centralized management of personnel and devices based on an instant messaging application according to an exemplary embodiment of the present application
  • FIG. 6 is a schematic diagram of a smart attendance machine according to an exemplary embodiment of the present application.
  • FIG. 7 is a schematic diagram of an interface for centralized management of personnel and devices based on an instant messaging application according to an exemplary embodiment of the present application.
  • FIG. 8 is a schematic diagram of an interface for centralized management of another person and device based on an instant messaging application according to an exemplary embodiment of the present application.
  • FIG. 9 is a schematic diagram of an interface of a centralized management of a person and a device based on an instant messaging application according to an exemplary embodiment of the present application.
  • FIG. 10 is a schematic diagram of another interface for centralized management of personnel and devices based on an instant messaging application according to an exemplary embodiment of the present application.
  • FIG. 11 is a schematic diagram of another interface for centralized management of personnel and devices based on an instant messaging application according to an exemplary embodiment of the present application.
  • FIG. 12 is a schematic structural diagram of a server-side-based electronic device according to an exemplary embodiment of the present disclosure.
  • FIG. 13 is a block diagram of a server-side centralized management device for personnel and devices based on an instant messaging application according to an exemplary embodiment of the present application;
  • FIG. 14 is a schematic structural diagram of an electronic device based on a terminal side according to an exemplary embodiment of the present disclosure
  • FIG. 15 is a block diagram of a terminal-side centralized management device for personnel and devices based on an instant messaging application according to an exemplary embodiment of the present application;
  • FIG. 16 is another terminal side based instant messaging application based person according to an exemplary embodiment of the present application. Flow chart of centralized management methods for personnel and equipment;
  • FIG. 17 is a schematic diagram of an interface for centralized management of personnel and devices based on an instant messaging application according to an exemplary embodiment of the present application.
  • FIG. 18 is a schematic diagram of a centralized management of a person and a device based on an instant messaging application according to an exemplary embodiment of the present application.
  • FIG. 19 is a schematic diagram of a scenario of centralized management of another person and device based on an instant messaging application according to an exemplary embodiment of the present application.
  • FIG. 20 is a schematic structural diagram of another terminal-side-based electronic device according to an exemplary embodiment of the present disclosure.
  • FIG. 21 is a block diagram of another terminal-side centralized management device for personnel and devices based on an instant messaging application according to an exemplary embodiment of the present application.
  • the group communication application can create a corresponding group for the community, add the group members as members of the group, and the organizational structure of the group is applied to the group, so as to facilitate the group members. Management, and communication between group members. Take ING Talk as an example of enterprise instant messaging (EIM). As shown in Figure 1, when the user belongs to the employee of company A, the user and other employees of company A are added to The company A corresponds to a member of the group in the "nail", and the user can view the "organizational structure" entry corresponding to the company A in the contact page shown in FIG.
  • EIM enterprise instant messaging
  • the organizational structure page shown in Figure 2 can be shown, when the company A includes the "R & D Department”, “Design Department”, “Security Department” and “Sales Department” and other member management level (for example, when it corresponds to a department or a business group, the organization structure page includes entries corresponding to the management levels of the respective members mentioned above, that is, the R&D department, the design department, and the security department are shown in FIG. And functional options such as “Sales Department” for managing employees in the corresponding departments.
  • the user can view the employees belonging to the "sales department" of the member management level such as "MA” and "MB” shown in FIG. In order to initiate a communication event.
  • the group organization structure only includes group members, that is, only the "person” is managed, and the group may actually have various intelligences such as smart attendance machines and intelligent routers.
  • Equipment, and these smart devices often need to be set up in different locations to be able to play their roles and effects, so that when members of the group manage these smart devices, they need to travel long distances to each smart device, which is time consuming and laborious, and is inconvenient. Coordinated management of these smart devices.
  • the present application can solve the above problems in the related art by proposing a new device management scheme.
  • the following examples are provided:
  • FIG. 3 is a flowchart of a server-side centralized management method for personnel and devices based on an instant messaging application according to an exemplary embodiment of the present application. As shown in FIG. 3, the method is applied to a server and may include the following steps:
  • Step 302 Determine a smart device that is bound to a preset community.
  • the server may bind or unbind any smart device with the preset community when receiving the binding management request of the management user of the preset community for any smart device.
  • the management user may be an administrator whose management level is higher than a preset level, or an administrator, a sub-administrator, a group owner, or the like of the group corresponding to the preset group.
  • the smart device may be a public device belonging to the preset group, such as a smart attendance machine, a smart router, a smart printer, etc., and the smart devices may establish a remote connection with a server of the group communication application, thereby making the group member (such as the above-mentioned managers or ordinary employees) can manage these smart devices through the group communication application, such as using these smart devices or configuring them, without having to walk to the assembly location of these smart devices, Helps improve the management efficiency of smart devices.
  • the group member such as the above-mentioned managers or ordinary employees
  • step 304 the information of the smart device is added to the organization structure of the preset community, so that when the community member of the preset community views the organization structure page, the information of the smart device is displayed in the organization.
  • the architecture page In the architecture page.
  • the server may add a device management level in the organizational structure, and associate the information of the smart device to the device management level; wherein the organizational structure further includes several member management levels corresponding to the group members, and the preset The information of the group members of the group is linked to the corresponding member management level.
  • the device management level may further include several sub-levels, each sub-level corresponding to the same type of smart device, thereby uniformly managing the same type of smart devices and grouping and managing different types of smart devices. For example, when a group is associated with two smart attendance machines and one smart printer, sub-levels corresponding to “smart attendance machine” and “smart printer” can be created separately, and the “smart attendance machine” sub-level is used for two intelligences. The attendance machine is managed, and the "smart printer” sub-level is used to manage one smart printer.
  • FIG. 4 is a flowchart of a centralized management method for a person and device based on an instant messaging application based on a terminal side according to an exemplary embodiment of the present application. As shown in FIG. 4, the method is applied to an electronic device as a terminal, and may include the following steps:
  • Step 402 Acquire an organization structure of a preset group, where the organization structure corresponds to a group of the preset group And a smart device that is associated to the preset community.
  • Step 404 showing an organization structure page to display information of a community member or a smart device under the preset community.
  • the community members can be divided into corresponding member management level in the organizational structure, and the smart devices are divided into corresponding device management level in the organizational structure; then, the terminal can show the organizational structure page, and the organizational structure
  • the page contains member management level entries corresponding to the member management level and device management level entries corresponding to the device management level.
  • the terminal may display information of a group member under the corresponding member management level when detecting a trigger operation for any member management level entry; when detecting a trigger operation for any device management level entry, the terminal may display Information about the smart device under the corresponding device management level. It can be seen that by binding the smart device to the community and adding the device management level to the organizational structure, the community members can directly view the smart devices bound to the community on the terminal to facilitate management of the smart devices.
  • the terminal may also obtain the working status of the smart device, for example, the working status may be reported by the smart device to the server, and the server notifies the terminal; then, the terminal may mark the in the organization structure page
  • the working status of the smart device enables the members of the group to quickly learn the working status of the smart device through the terminal without having to walk to the smart device for viewing, which helps improve the management efficiency of the smart device.
  • the terminal may switch to a detail page of any one of the smart devices, where the detailed page includes function buttons for any of the smart devices;
  • the terminal can perform corresponding control functions for any of the smart devices, so that the community member can remotely control the smart device through the terminal, for example, the community member can remotely enable, disable, and the like for the smart device.
  • FIG. 5 is an exemplary embodiment of the present application.
  • Step 502 The smart device sends an activation code acquisition request to the server.
  • step 504 the server assigns an activation code to the smart device.
  • the smart device after the smart device is powered on, it can check whether there is an activation code in the storage space; if yes, it can directly go to step 506B, otherwise, an activation code acquisition request can be sent to the server, so that the server assigns a unique correspondence to the smart device. Activation code.
  • the activation code can be used because of the unique correspondence between the activation code and the smart device. As identification information of the smart device.
  • the smart device may save the activation code to the storage space, and the activation code is always applied thereafter.
  • the smart device may actively aging the obtained activation code according to a preset period and request a new activation code from the server, and the server may use the new activation code to replace the old activation code (ie, the aging activation code). For example, the following relationship between the activation code and the smart device is updated.
  • Step 506A The server stores a correspondence between the smart device and the activation code.
  • the MAC address of the smart device or the like may be included as the ID information of the smart device, so that the server may be in the ID information and the assigned activation code. Establish a correspondence.
  • the activation code may be written into the smart device in advance, and the correspondence between the activation code and the smart device is stored in the server, so the smart device may directly The activation code is read and applied without requesting the server to obtain an activation code through the above steps.
  • step 506B the attendance device displays an activation code.
  • the activation code may be a two-dimensional code or other form of graphic code as shown in FIG. 6, and the smart attendance machine may directly display the graphic code.
  • the activation code may be a set of strings or other forms of non-graphical information, and the smart device may directly display the string, or convert the string, and display the converted image as shown in FIG. 6. Graphics code, etc.
  • the activation code can also take other forms, and the smart device can also display the activation code in more ways, which is not limited in this application.
  • step 508 the terminal reads the activation code from the smart device.
  • a client that is compatible with an application of the server may be installed on the electronic device; for example, the application may be a "stud" or the like. Then, the electronic device can obtain the identification information displayed by the smart device through the client, that is, the activation code on the smart device is read, and the corresponding relationship between the identifier information and the smart device is already stored on the server.
  • the camera component on the terminal can be started to collect the graphic code through the “scan code” function on the client, and then read through content recognition.
  • the content of the activation code is taken; for example, by reading the two-dimensional code shown in FIG. 6, it can be recognized that the activation code corresponding to the two-dimensional code is "gfd1s5g451f24sg54sg241fd1".
  • the activation code on the smart device when it is in the form of a string, it can pass through the client.
  • the camera component on the startup terminal collects the character string, and then recognizes the character string by means such as OCR (Optical Character Recognition).
  • OCR Optical Character Recognition
  • the client can also show the input box, so that the user can manually input the character string shown on the smart device into the terminal to help the terminal complete the reading operation on the character string.
  • text information such as "please scan the right two-dimensional code with a nail to complete the device binding" may be displayed to prompt The user performs the corresponding action.
  • Step 510 The server receives a binding management request sent by the terminal, where the binding management request includes an activation code.
  • step 512 the server establishes a binding relationship between the community and the smart device.
  • the terminal may send a binding management request including an activation code to the server, and the server extracts the activation code, and determines the smart device corresponding to the activation code according to the correspondence stored in step 506A.
  • the “terminal” refers to an electronic device that is registered with a certain user account, and the user account belongs to a corresponding user, and the user belongs to one or more groups.
  • the server can directly establish a binding relationship between the community and the smart device; and when the user belongs to multiple communities, the terminal can display the community selection page shown in FIG. 7
  • the selection page contains all the groups to which the user belongs, such as "Alibaba", "Lakeside Home”, “Super Invincible Experience Design Brigade”, etc., for the user to select and determine one or more bindings required by the smart device.
  • the community then the server establishes a binding relationship between the smart device and the selected community.
  • step 514 the server adds the smart device to the organizational structure.
  • step 516 the terminal receives the organization structure data pushed by the server.
  • step 518 the terminal shows an organizational structure.
  • the server adds the device management level to the organizational structure based on the organizational structure shown in FIG. 2, so that the organizational structure includes the member management level such as “R&D Department” and “Design Department” as shown in FIG. 2 .
  • the device management level added here accordingly, when the smart device presents the organizational structure, as shown in FIG. 8, members of the member management level corresponding to the "security department", "sales department”, and the like may be respectively shown Management level entry, and device management level entry corresponding to the device management level of the "smart device".
  • the terminal detects a triggering operation for the device management level level entry, for example, when the "smart device” shown in FIG. 8 is triggered, a smart device belonging to the corresponding device management level may be shown, such as the "nail box” shown in FIG. ", "printer”, “smart router”, “smart attendance machine” and so on.
  • the organization structure may include multiple device management level, for example, according to the type of the smart device, respectively create a corresponding device management level for each type of smart device, and respectively display the corresponding device management level entry in the organizational structure page. .
  • the server can also create several sub-levels. For example, when a device management level includes multiple types of smart devices, a corresponding sub-level can be created for each type of smart device according to the type of each smart device. For example, as shown in FIG.
  • step 520 the server acquires the working state of the smart device and pushes it to the terminal.
  • step 522 the terminal shows the working state of the smart device.
  • the smart device may notify the server of its working state when the working state of the smart device changes, so that the server further pushes the working state to the terminal, and the terminal displays the working state of the corresponding smart device.
  • the server may also periodically query the smart device for its working status, or collect information about the working status through the other methods, which is not limited in this application.
  • ⁇ may be used to indicate its working state; and for a smart device in use, For example, "nail box”, etc., can use the words “ ⁇ ” and “in use” to indicate the corresponding working status.
  • Step 524 The terminal sends a control request for the smart device to the server.
  • Step 526 The server sends a corresponding control instruction to the smart device according to the received control request.
  • the terminal when it is detected that the information of any smart device is triggered, the terminal may be switched from the organization structure page to the detail page of the smart device, where the detail page includes function buttons of the smart device.
  • the detail page includes information of the smart device "nail box", such as "assembly location” is " The conference room 202", the "usage state” is "in use", etc.; at the same time, the detail page also includes function buttons for the "nail box", such as "unbundling” in the upper left corner and “deactivation” in the lower left corner.
  • the terminal can perform a corresponding control function for any of the smart devices. For example, when the “deactivate” button is triggered, the terminal may initiate a control request for the “peg box” to the server, and the server further sends a control instruction to the “peg box” to implement the “nail box”. Disable "control.
  • the “attendance machine 1” shown in FIG. 9 when the “attendance machine 1” shown in FIG. 9 is triggered, it can be switched to the detail page shown in FIG. 11 , where the details page includes information of the smart device “attendance machine 1 ”, such as “assembly location” is “Building 3 on the 1st floor”, “Usage Status” is “Standby”, etc.
  • the details page also includes the function for “Attendance Machine 1”. Keys, such as "unbundling” in the upper left corner, "viewing attendance statistics” below, etc.
  • the terminal may also directly send a control command to the server, and the server forwards the control command directly to the corresponding smart device without separately generating a control command by the server.
  • the present application adds the bound smart device to the organization structure of the corresponding community by acquiring the binding relationship between the smart device and the community, so that the community member can view the information of the related smart device through the organizational structure.
  • efficient management of smart devices within the community is achieved.
  • FIG. 12 shows a schematic structural diagram of an electronic device according to an exemplary embodiment of the present application.
  • the electronic device includes a processor 1202, an internal bus 1204, a network interface 1206, a memory 1208, and a non-volatile memory 1210, and of course may also include hardware required for other services.
  • the processor 1202 reads the corresponding computer program from the non-volatile memory 1210 into the memory 1202 and then operates to form a device management device at a logical level.
  • the present application does not exclude other implementation manners, such as a logic device or a combination of software and hardware, etc., that is, the execution body of the following processing flow is not limited to each logical unit, and may be Hardware or logic device.
  • the device management apparatus may include a determining unit 1302 and an adding unit 1304. among them:
  • the determining unit 1302 determines a smart device that is bound to the preset community
  • the adding unit 1304 is configured to add the information of the smart device to the organization structure of the preset community, so that when the group member of the preset community views the organization structure page, the information of the smart device is displayed in the In the organization structure page.
  • the adding unit 1304 is specifically configured to:
  • the organization structure further includes a number of member management levels corresponding to the group members, and the information of the group members of the preset group is associated with the corresponding member management level.
  • the device management level includes several sub-levels, and each sub-level corresponds to the same type of smart device.
  • it also includes:
  • FIG. 14 shows a schematic structural diagram of an electronic device according to an exemplary embodiment of the present application.
  • the electronic device includes a processor 1402, an internal bus 1404, a network interface 1406, a memory 1408, and a non-volatile memory 1410, and of course may also include hardware required for other services.
  • the processor 1402 reads the corresponding computer program from the non-volatile memory 1410 into the memory 1402 and then operates to form a device management device at a logical level.
  • the present application does not exclude other implementation manners, such as a logic device or a combination of software and hardware, etc., that is, the execution body of the following processing flow is not limited to each logical unit, and may be Hardware or logic device.
  • the device management apparatus may include an obtaining unit 1502 and a display unit 1504. among them:
  • the obtaining unit 1502 is configured to acquire an organization structure of a preset group, where the organization structure corresponds to a community member of the preset community and a smart device associated with the preset community;
  • the display unit 1504 shows an organization structure page to display information of a group member or a smart device under the preset group.
  • the group member is divided into a corresponding member management level in the organization, and the smart device is divided into a corresponding device management level in the organization structure;
  • the display unit 1504 is specifically configured to:
  • An organization architecture page is shown, where the organization structure page includes a member management level entry corresponding to the member management level, and a device management level entry corresponding to the device management level;
  • the triggering operation for any member management level entry When the triggering operation for any member management level entry is detected, the information of the group members under the corresponding member management level is displayed; when the triggering operation for any device management level entry is detected, the corresponding device management level is displayed. Information about smart devices.
  • it also includes:
  • the state obtaining unit 1506 is configured to acquire an working state of the smart device.
  • a marking unit 1508, in the organization structure page, indicates an operating state of the smart device.
  • it also includes:
  • the switching unit 1510 when detecting that the information of any smart device is triggered, switching to the detail page of any of the smart devices, where the detail page includes function buttons for any of the smart devices;
  • Execution unit 1512 when any of the function keys is triggered, performs a corresponding control function for any of the smart devices.
  • FIG. 16 illustrates a flow chart of a centralized management method of a person and device based on an instant messaging application, according to an exemplary embodiment of the present application. As shown in FIG. 16, the method is applied to an electronic device, and may include the following steps:
  • Step 1602 showing an instant messaging session window to a preset user, and the target communication of the instant messaging session window
  • the party includes a preset smart device.
  • the preset smart device is associated with the preset community to which the preset user belongs, and is added to the organizational structure of the preset community, that is, the preset smart device can be understood as FIG. 3 to FIG. 5 above.
  • the "smart device" in the illustrated embodiment such as the staple cartridge, printer, smart router, smart attendance machine, etc., shown in FIG.
  • the instant messaging application can be an enterprise instant messaging application, for example, the following is an example of an enterprise instant messaging application "nailing".
  • Step 1604 Obtain a specific instant messaging message input by the preset user in the instant messaging session window.
  • Step 1606 the specific instant messaging message is sent, so that the preset smart device implements a corresponding preset function.
  • each smart device since each smart device can perform many functions, if all functions are displayed in a detail page such as shown in FIG. 10 and FIG. 11 by means such as virtual keys, it may cause display on the electronic device.
  • the space is insufficient, and the user needs to view and select among a plurality of virtual buttons, which is not conducive to user operation, resulting in low user operation efficiency and poor user experience. Therefore, on the basis of adding the smart device to the organizational structure of the group, the present application further “personalizes” the smart device, so that the group members can directly “communicate” with the smart device, and the instant messaging function and the device management function are deep. Convergence, without the need for users to manually view and select the features they need, helps simplify user operations and enhance user productivity and user experience.
  • a "start chat" entry may be shown, so that after the preset user triggers the entry, the electronic device shown in FIG. 18 can be transferred.
  • An instant messaging session window on the device so that the preset user can "communicate” with the attendance machine 1 through the instant messaging session window to implement management of the attendance machine 1.
  • the preset user can input any message, and the electronic device will use it as a specific instant messaging message to implement control of the corresponding smart device.
  • the preset user moves to the instant messaging session window shown in FIG. 18 through the detail page shown in FIG. 17, the instant messaging session window is a single chat window between the preset user and the attendance machine 1, then Assuming that the preset user wants to view the attendance statistics of the day, the "Attendance Statistics Today" can be directly input, and the electronic device can directly use it as a specific instant messaging message to control the attendance machine 1 to return the attendance statistics of the day.
  • the electronic device may first send a specific instant messaging message to the server, and after the server identifies the specific instant messaging message, obtain a corresponding control instruction, and send the control command to the attendance machine 1, then the test
  • the diligent machine 1 can obtain the attendance statistics data of the day by executing the control command, and the attendance statistics data (processing data as the preset function of the attendance machine 1) can be forwarded to the electronic device by the server, and is represented as shown in FIG.
  • the "conversation" approach or any other means, this application does not limit this).
  • the user needs to add a specific identifier for the preset smart device to the input content, so that the electronic device can identify the specific instant messaging message for implementation. Control of the corresponding preset smart device. For example, as shown in FIG.
  • the preset user wants to know the remaining ink amount of the printer, and if the preset user directly inputs the "remaining ink amount", due to the target
  • the object has other users, smart devices, and the like in addition to the printer, so the input content is sent as a normal instant messaging message, and if the default user input such as "@printer remaining ink amount", there is "@
  • the printer is a specific identification for the printer, and thus the electronic device can determine a particular instant messaging message for the printer to control the amount of ink remaining by the printer to return itself.
  • the processing mode shown in FIG. 18 can still be adopted, that is, the electronic device sends a specific instant messaging message to the server for identification, and the server sends the obtained control command to the smart device for execution by the smart device. And implement the corresponding functions.
  • the processing mode shown in FIG. 19 can be adopted, that is, after the electronic device sends a specific instant messaging message to the server, the server directly forwards the message to the smart device such as a printer, so that the smart device such as the printer can actively respond to the specific device.
  • the instant messaging message is identified to generate and execute a corresponding control command to implement a corresponding function, such as reading the remaining amount of ink of the user, and then notifying the electronic device through the server, so that the electronic device can adopt a "conversation" such as that shown in FIG.
  • the processed data is displayed (ie, "remaining ink amount: 35%").
  • the above processing manner shown in FIG. 19 can also be applied to a single chat scenario, which is not limited in this application.
  • FIG. 20 shows a schematic structural diagram of an electronic device according to an exemplary embodiment of the present application.
  • the electronic device includes a processor 2002, an internal bus 2004, a network interface 2006, a memory 2008, and a non-volatile memory 2010, and of course may also include hardware required for other services.
  • the processor 2002 reads the corresponding computer program from the non-volatile memory 2010 into the memory 2002 and then runs to form a device management device on a logical level.
  • the present application does not exclude other implementation manners, such as a logic device or a combination of software and hardware, etc., that is, the execution body of the following processing flow is not limited to each logical unit, and may be Hardware or logic device.
  • the device management apparatus may include a display unit 2101, an obtaining unit 2102, and a sending unit 2103. among them:
  • the communication party includes a preset smart device, and the preset smart device is associated with a preset group to which the preset user belongs, and is added to an organization structure of the preset group;
  • the obtaining unit 2102 is configured to acquire a specific instant messaging message input by the preset user in the instant messaging session window;
  • the sending unit 2103 sends the specific instant messaging message to enable the preset smart device to implement a corresponding preset function.
  • the specific instant messaging message is any message input by the preset user
  • the specific instant messaging message includes the specific identifier input by the preset user for the preset smart device.
  • the sending unit 2103 is specifically configured to:
  • a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.
  • processors CPUs
  • input/output interfaces network interfaces
  • memory volatile and non-volatile memory
  • the memory may include non-persistent memory, random access memory (RAM), and/or non-volatile memory in a computer readable medium, such as read only memory (ROM) or flash memory.
  • RAM random access memory
  • ROM read only memory
  • Memory is an example of a computer readable medium.
  • Computer readable media includes both permanent and non-persistent, removable and non-removable media.
  • Information storage can be implemented by any method or technology.
  • the information can be computer readable instructions, data structures, modules of programs, or other data.
  • Examples of computer storage media include, but are not limited to, phase change memory (PRAM), static random access memory (SRAM), dynamic random access memory (DRAM), other types of random access memory (RAM), read only memory. (ROM), electrically erasable programmable read only memory (EEPROM), flash memory or other memory technology, compact disk read only memory (CD-ROM), digital versatile disk (DVD) or other optical storage, Magnetic tape cartridges, magnetic tape storage or other magnetic storage devices or any other non-transportable media that can be used for storage Calculate information about device access.
  • computer readable media does not include temporary storage of computer readable media, such as modulated data signals and carrier waves.
  • first, second, third, etc. may be used to describe various information in this application, such information should not be limited to these terms. These terms are only used to distinguish the same type of information from each other.
  • first information may also be referred to as the second information without departing from the scope of the present application.
  • second information may also be referred to as the first information.
  • word "if” as used herein may be interpreted as "when” or “when” or “in response to a determination.”

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Abstract

本申请提供一种基于即时通讯应用的人员与设备的集中管理方法及装置，该方法可以包括：确定被绑定至预设团体的智能设备；将所述智能设备的信息添加至所述预设团体的组织架构中，使所述预设团体的团体成员在查看即时通讯应用中的组织架构页面时，所述智能设备的信息被展示于所述组织架构页面中。通过本申请的技术方案，可以将智能设备的信息添加和展示于团体的组织架构中，以便于对该团体下的成员和智能设备进行统一管理。

Description

基于即时通讯应用的人员与设备的集中管理方法及装置
本申请要求2016年08月03日递交的申请号为201610630260.6、发明名称为“基于即时通讯应用的人员与设备的集中管理方法及装置”的中国专利申请的优先权，其全部内容通过引用结合在本申请中。
技术领域
本申请涉及通讯技术领域，尤其涉及一种基于即时通讯应用的人员与设备的集中管理方法及装置。
背景技术
在相关技术中，团体通讯应用通过创建团体对应的群组，便于实现团体内成员之间的通讯。同时，团体通讯应用还将团体内部的组织架构应用于相应的群组中，使得可以通过该组织架构对上述群组进行高效管理。
发明内容
有鉴于此，本申请提供一种基于即时通讯应用的人员与设备的集中管理方法及装置，可以将智能设备的信息添加和展示于团体的组织架构中，以便于对该团体下的成员和智能设备进行统一管理。
为实现上述目的，本申请提供技术方案如下：
根据本申请的第一方面，提出了一种基于即时通讯应用的人员与设备的集中管理方法，包括：
确定被绑定至预设团体的智能设备；
将所述智能设备的信息添加至所述预设团体的组织架构中，使所述预设团体的团体成员在查看即时通讯应用中的组织架构页面时，所述智能设备的信息被展示于所述组织架构页面中。
根据本申请的第二方面，提出了一种基于即时通讯应用的人员与设备的集中管理方法，包括：
获取预设团体的组织架构，所述组织架构对应于所述预设团体的团体成员和被关联至所述预设团体的智能设备；
在即时通讯应用中示出组织架构页面，以展示所述预设团体下的团体成员或智能设 备的信息。
根据本申请的第三方面，提出了一种基于即时通讯应用的人员与设备的集中管理装置，包括：
确定单元，确定被绑定至预设团体的智能设备；
添加单元，将所述智能设备的信息添加至所述预设团体的组织架构中，使所述预设团体的团体成员在查看即时通讯应用中的组织架构页面时，所述智能设备的信息被展示于所述组织架构页面中。
根据本申请的第四方面，提出了一种基于即时通讯应用的人员与设备的集中管理装置，包括：
获取单元，获取预设团体的组织架构，所述组织架构对应于所述预设团体的团体成员和被关联至所述预设团体的智能设备；
展示单元，在即时通讯应用中示出组织架构页面，以展示所述预设团体下的团体成员或智能设备的信息。
根据本申请的第五方面，提出了一种基于即时通讯应用的人员与设备的集中管理方法，包括：
向预设用户示出即时通讯会话窗口，所述即时通讯会话窗口的目标通讯方包括预设智能设备，所述预设智能设备被关联至所述预设用户所属的预设团体，并被添加至所述预设团体的组织架构；
获取所述预设用户在所述即时通讯会话窗口输入的特定即时通讯消息；
发出所述特定即时通讯消息，以使所述预设智能设备实现相应的预设功能。
根据本申请的第六方面，提出了一种基于即时通讯应用的人员与设备的集中管理装置，包括：
展示单元，向预设用户示出即时通讯会话窗口，所述即时通讯会话窗口的目标通讯方包括预设智能设备，所述预设智能设备被关联至所述预设用户所属的预设团体，并被添加至所述预设团体的组织架构；
获取单元，获取所述预设用户在所述即时通讯会话窗口输入的特定即时通讯消息；
发送单元，发出所述特定即时通讯消息，以使所述预设智能设备实现相应的预设功能。
由以上技术方案可见，本申请通过获取智能设备与团体之间的绑定关系，将被绑定的智能设备添加至相应团体的组织架构中，使得团体成员可以通过组织架构查看相关智 能设备的信息，以便于对被绑定至团体的智能设备进行快速查看和操作，从而实现对团体内的智能设备的高效管理。
附图说明
图1是相关技术中的组织架构的界面的一种示意图；
图2是相关技术中的组织架构的界面的另一种示意图；
图3是本申请一示例性实施例提供的一种基于服务器侧的基于即时通讯应用的人员与设备的集中管理方法的流程图；
图4是本申请一示例性实施例提供的一种基于终端侧的基于即时通讯应用的人员与设备的集中管理方法的流程图；
图5是本申请一示例性实施例提供的一种基于即时通讯应用的人员与设备的集中管理方法的流程图；
图6是本申请一示例性实施例提供的一种智能考勤机的示意图；
图7是本申请一示例性实施例提供的一种基于即时通讯应用的人员与设备的集中管理的界面示意图；
图8是本申请一示例性实施例提供的另一种基于即时通讯应用的人员与设备的集中管理的界面示意图；
图9是本申请一示例性实施例提供的又一种基于即时通讯应用的人员与设备的集中管理的界面示意图；
图10是本申请一示例性实施例提供的又一种基于即时通讯应用的人员与设备的集中管理的界面示意图；
图11是本申请一示例性实施例提供的又一种基于即时通讯应用的人员与设备的集中管理的界面示意图；
图12是本申请一示例性实施例提供的一种基于服务器侧的电子设备的结构示意图；
图13是本申请一示例性实施例提供的一种基于服务器侧的基于即时通讯应用的人员与设备的集中管理装置的框图；
图14是本申请一示例性实施例提供的一种基于终端侧的电子设备的结构示意图；
图15是本申请一示例性实施例提供的一种基于终端侧的基于即时通讯应用的人员与设备的集中管理装置的框图；
图16是本申请一示例性实施例提供的另一种基于终端侧的基于即时通讯应用的人 员与设备的集中管理方法的流程图；
图17是本申请一示例性实施例提供的一种基于即时通讯应用的人员与设备的集中管理的界面示意图；
图18是本申请一示例性实施例提供的一种基于即时通讯应用的人员与设备的集中管理的场景示意图；
图19是本申请一示例性实施例提供的另一种基于即时通讯应用的人员与设备的集中管理的场景示意图；
图20是本申请一示例性实施例提供的另一种基于终端侧的电子设备的结构示意图；
图21是本申请一示例性实施例提供的另一种基于终端侧的基于即时通讯应用的人员与设备的集中管理装置的框图。
具体实施方式
在相关技术中，团体通讯应用可以为团体创建相应的群组，将团体成员均添加为该群组的成员，且该团体的组织架构被应用于该群组中，以便于对群组成员的管理，以及群组成员之间的相互通讯。以企业即时通讯应用(EIM，Enterprise Instant Messaging)“钉钉(DING Talk)”为例，如图1所示，当用户属于A公司的员工时，该用户及A公司的其他员工均被添加至该A公司在“钉钉”中对应群组的成员，该用户可以在图1所示的联系人页面中，查看到该A公司对应的“组织架构”入口。
通过触发该“组织架构”入口，可以示出图2所示的组织架构页面，当A公司内包括“研发部”、“设计部”、“***”和“销售部”等成员管理层级(比如与部门、业务组等相对应)时，该组织架构页面中包括分别对应于上述的各个成员管理层级的入口，即图2中显示为“研发部”、“设计部”、“***”和“销售部”等的功能选项，以用于对相应部门的员工进行管理。那么，假定成员管理层级“销售部”对应的入口(即选项)被触发时，用户可以查看到图2所示的“MA”、“MB”等属于该成员管理层级“销售部”的员工，以便于发起通讯事件。
但是，相关技术中的团体通讯应用中，团体的组织架构中仅包含团体成员，即仅针对“人”进行管理，而团体内实际上还可能设置有诸如智能考勤机、智能路由器等多种智能设备，并且这些智能设备往往需要设置于不同地点才能够发挥其作用和效果，使得团体成员对这些智能设备进行管理时，需要经过长距离行走至各个智能设备处，十分耗时费力，不便于对这些智能设备的统筹管理。
因此，本申请通过提出新的设备管理方案，可以解决相关技术中的上述问题。为对本申请进行进一步说明，提供下列实施例：
图3是本申请一示例性实施例提供的一种基于服务器侧的基于即时通讯应用的人员与设备的集中管理方法的流程图。如图3所示，该方法应用于服务器上，可以包括以下步骤：
步骤302，确定被绑定至预设团体的智能设备。
在本实施例中，服务器可以在接收到该预设团体的管理用户针对任一智能设备的绑定管理请求时，将该任一智能设备与该预设团体进行绑定或解绑。
在本实施例中，管理用户可以为管理级别高于预设级别的管理人员，或者该预设团体对应群组的管理员、子管理员、群主等。
在本实施例中，智能设备可以为归属于该预设团体的公共设备，例如智能考勤机、智能路由器、智能打印机等，这些智能设备可与团体通讯应用的服务器建立远程连接，从而使得团体成员(如上述的管理人员或普通员工)可以通过该团体通讯应用对这些智能设备进行管理，比如使用这些智能设备或者对这些智能设备进行配置等，而无需行走至这些智能设备的装配地点处，有助于提升对智能设备的管理效率。
步骤304，将所述智能设备的信息添加至所述预设团体的组织架构中，使所述预设团体的团体成员在查看组织架构页面时，所述智能设备的信息被展示于所述组织架构页面中。
在本实施例中，服务器可以在组织架构中添加设备管理层级，并将智能设备的信息关联至该设备管理层级；其中，组织架构还包括对应于团体成员的若干成员管理层级，且该预设团体的团体成员的信息被关联至相应的成员管理层级。
进一步地，设备管理层级还可以包括若干子层级，每一子层级对应于同一类智能设备，从而对同一类智能设备进行统一管理、对不同类智能设备进行分组管理。比如当团体关联于2台智能考勤机、1台智能打印机时，可以分别创建对应于“智能考勤机”和“智能打印机”的子层级，其中“智能考勤机”子层级用于对2台智能考勤机进行管理，“智能打印机”子层级用于对1台智能打印机进行管理。
相应地，图4是本申请一示例性实施例提供的一种基于终端侧的基于即时通讯应用的人员与设备的集中管理方法的流程图。如图4所示，该方法应用于作为终端的电子设备上，可以包括以下步骤：
步骤402，获取预设团体的组织架构，所述组织架构对应于所述预设团体的团体成 员和被关联至所述预设团体的智能设备。
步骤404，示出组织架构页面，以展示所述预设团体下的团体成员或智能设备的信息。
在本实施例中，团体成员可以被划分至组织架构中相应的成员管理层级，而智能设备被划分至组织架构中相应的设备管理层级；那么，终端可以示出组织架构页面，且该组织架构页面中包含对应于成员管理层级的成员管理层级入口，以及对应于设备管理层级的设备管理层级入口。
其中，当检测到针对任一成员管理层级入口的触发操作时，终端可以展示相应的成员管理层级下的团体成员的信息；当检测到针对任一设备管理层级入口的触发操作时，终端可以展示相应的设备管理层级下的智能设备的信息。可见，通过将智能设备绑定至团体，并在组织架构中添加设备管理层级，团体成员可以直接在终端上查看到被绑定至团体的智能设备，以便于对这些智能设备进行管理。
进一步地，终端还可以获取所述智能设备的工作状态，比如该工作状态可以由智能设备上报至服务器，并由服务器告知该终端；然后，终端可以在所述组织架构页面中，标示出所述智能设备的工作状态，使得团体成员可以通过终端快速了解到智能设备的工作状态，而无需行走至智能设备处进行查看，有助于提升对智能设备的管理效率。
进一步地，当检测到任一智能设备的信息被触发时，终端可以切换至所述任一智能设备的详情页面，所述详情页面中包含对所述任一智能设备的功能按键；其中，当任一功能按键被触发时，终端可以执行针对所述任一智能设备的相应控制功能，使得团体成员可以通过终端对智能设备进行远程控制，比如团体成员可以对智能设备进行远程启用、停用等。
为了便于理解，下面针对终端、服务器和智能设备之间的交互过程，结合图5对本申请的基于即时通讯应用的人员与设备的集中管理方案进行详细描述；其中，图5是本申请一示例性实施例提供的一种设备管理方法的流程图。如图5所示，该方法可以包括以下步骤：
步骤502，智能设备向服务器发送激活码获取请求。
步骤504，服务器向智能设备分配激活码。
在本实施例中，智能设备开机后，可以检查存储空间中是否存在激活码；如果存在，可以直接转入步骤506B，否则可以向服务器发送激活码获取请求，以使服务器向智能设备分配唯一对应的激活码。由于激活码与智能设备之间唯一对应，因而可以将该激活码 作为该智能设备的标识信息。
在本实施例中，智能设备接收到服务器分配的激活码后，可以将该激活码保存至存储空间中，并且此后一直应用该激活码。或者，智能设备可以按照预设周期主动老化获得的激活码，并向服务器重新请求新的激活码，那么服务器可以使用该新的激活码来替换旧的激活码(即被老化的激活码)，比如更新下述的激活码与该智能设备之间的对应关系。
步骤506A，服务器存储智能设备与激活码之间的对应关系。
在本实施例中，在智能设备发送的激活码获取请求中，可以包含该智能设备的MAC地址等，以作为该智能设备的ID信息，使得服务器可以而在该ID信息与分配的激活码之间建立对应关系。
当然，对于激活码不需要更新变化的情况下，也可以事先将激活码写入到智能设备内部，以及将该激活码与该智能设备之间的对应关系存储于服务器中，那么智能设备可以直接读取和应用该激活码，而无需通过上述步骤向服务器请求获取激活码。
步骤506B，考勤设备展示激活码。
在本实施例中，以图6所示的智能考勤机为例，激活码可以为图6所示的二维码或其他形式的图形码，那么该智能考勤机可以直接显示出该图形码。或者，激活码可以为一组字符串或其他形式的非图形信息，那么智能设备可以直接显示出该字符串，也可以对该字符串进行转换，并显示出转换得到的诸如图6所示的图形码等。当然，激活码还可以采用其他形式，而智能设备也可以通过更多方式对该激活码进行显示，本申请并不对此进行限制。
步骤508，终端从智能设备上读取激活码。
在本实施例中，电子设备上可以安装有配合于上述服务器的应用程序的客户端；例如，该应用程序可以为“钉钉”等。那么，电子设备可以通过该客户端，获取智能设备展示的标识信息，即读取智能设备上的激活码，而服务器上已经存储有该标识信息与该智能设备之间的对应关系。
在一实施例中，当智能设备上的激活码为图形码形式时，可以通过客户端上的“扫码”功能，启动终端上的摄像头组件对该图形码进行采集，然后通过内容识别而读取激活码的内容；例如，通过对图6所示的二维码进行读取后，可以识别出该二维码对应的激活码为“gfd1s5g451f24sg54sg241fd1”。
在另一实施例中，当智能设备上的激活码为字符串形式时，可以通过该客户端上的 相关功能，启动终端上的摄像头组件对该字符串进行采集，然后通过诸如OCR(Optical Character Recognition，光学字符识别)等方式识别该字符串。当然，客户端也可以示出输入框，使得用户可以将智能设备上示出的字符串手动输入至终端中，帮助终端完成对该字符串的读取操作。
此外，为了引导用户对激活码的读取操作，图6所示的智能考勤机上，可以示出诸如“请用钉钉扫描右侧二维码，以完成设备绑定”的文字信息，以提示用户执行相应的操作。
步骤510，服务器接收到终端发送的绑定管理请求，该绑定管理请求中包含激活码。
步骤512，服务器在团体与智能设备之间建立绑定关系。
在本实施例中，终端可以向服务器发送包含激活码的绑定管理请求，而服务器提取该激活码后，并根据在步骤506A中存储的对应关系确定该激活码对应的智能设备。
其中，“终端”是指登录有某一用户账号的电子设备，该用户账号属于相应的用户，而该用户隶属于一个或多个团体。当用户仅隶属于一个团体时，服务器可以直接在该团体与智能设备之间建立绑定关系；而当用户隶属于多个团体时，终端可以示出图7所示的团体选择页面，该团体选择页面中包含该用户归属的所有团体，比如“阿里巴巴”、“湖畔家园”、“超级无敌体验设计大队”等，以供该用户选择和确定该智能设备所需绑定的一个或多个团体，然后服务器在智能设备与被选中的团体之间建立绑定关系。
步骤514，服务器将智能设备添加至组织架构。
步骤516，终端接收到服务器推送的组织架构数据。
步骤518，终端示出组织架构。
在本实施例中，服务器在图2所示组织架构的基础上，在组织架构中添加设备管理层级，使得组织架构同时包含图2所示的“研发部”、“设计部”等成员管理层级以及此处添加的设备管理层级；相应地，当智能设备对组织架构进行展示时，如图8所示，可以分别示出对应于“***”、“销售部”等的成员管理层级的成员管理层级入口，以及对应于“智能设备”等设备管理层级的设备管理层级入口。
当终端检测到针对设备管理层级入口的触发操作时，例如当图8所示的“智能设备”被触发时，可以示出属于相应设备管理层级的智能设备，比如图8所示的“钉盒”、“打印机”、“智能路由器”、“智能考勤机”等。当然，组织架构中可以包括多个设备管理层级，比如根据智能设备的类型，分别为每一类型的智能设备创建相应的设备管理层级，并在组织架构页面中分别示出相应的设备管理层级入口。
而对于每一设备管理层级而言，服务器还可以创建若干子层级。比如某一设备管理层级包含多种类型的智能设备时，可以根据各个智能设备的类型，分别为每一类智能设备创建相应的子层级。例如图9所示，在设备管理层级“智能设备”的基础上，可以分别创建“钉盒”、“打印机”、“智能路由器”、“智能考勤机”等多个子层级，那么当同时存在两台考勤机时，两台考勤机可以被统一归纳于子层级“智能考勤机”下，而当“智能考勤机”对应的子层级入口被触发时，可以示出相应的智能设备的信息，比如图9所示的考勤机1、考勤机2等。
步骤520，服务器获取智能设备的工作状态，并推送至终端。
步骤522，终端示出智能设备的工作状态。
在本实施例中，智能设备可以在自身的工作状态发生变化时，向服务器通知其工作状态，以使得服务器将该工作状态进一步推送至终端，并由终端对相应的智能设备进行工作状态的标示。当然，也可以由服务器定期向智能设备询问其工作状态，或者通过该其他方式采集工作状态的信息，本申请并不对此进行限制。
例如图8和图9所示，对于处于待机状态下的智能设备，比如“打印机”、“智能路由器”等，可以采用“○”进行标示其工作状态；而对于处于使用状态下的智能设备，比如“钉盒”等，可以采用“●”以及“正在使用”等文字，标示出相应的工作状态。
步骤524，终端向服务器发送针对智能设备的控制请求。
步骤526，服务器根据接收到的控制请求，向智能设备发出相应的控制指令。
在本实施例中，当检测到任一智能设备的信息被触发时，终端可以由组织架构页面切换至该任一智能设备的详情页面，该详情页面中包含对该任一智能设备的功能按键。比如图8或图9所示的“钉盒”被触发时，可以切换至图10所示的详情页面，该详情页面中包含该智能设备“钉盒”的信息，比如“装配地点”为“会议室202”、“使用状态”为“正在使用”等；同时，该详情页面中还包括针对“钉盒”的功能按键，比如左上角的“解绑”、下方的“停用”等。
那么，当任一功能按键被触发时，终端可以执行针对该任一智能设备的相应控制功能。比如当“停用”按键被触发时，终端可以向服务器发起针对该“钉盒”的控制请求，并由服务器进一步向该“钉盒”发送控制指令，以实现对该“钉盒”的“停用”控制。
再例如，图9所示的“考勤机1”被触发时，可以切换至图11所示的详情页面，该详情页面中包含该智能设备“考勤机1”的信息，比如“装配地点”为“1号楼3层”、“使用状态”为“待机中”等；同时，该详情页面中还包括针对“考勤机1”的功能按 键，比如左上角的“解绑”、下方的“查看考勤统计数据”等。
当然，在步骤524-526中，终端也可以直接向服务器发送控制指令，而服务器将该控制指令直接转发至相应的智能设备，而无需由服务器单独生成控制指令。
综上所述，本申请通过获取智能设备与团体之间的绑定关系，将被绑定的智能设备添加至相应团体的组织架构中，使得团体成员可以通过组织架构查看相关智能设备的信息，以便于对被绑定至团体的智能设备进行快速查看和操作，从而实现对团体内的智能设备的高效管理。
图12示出了根据本申请的一示例性实施例的电子设备的示意结构图。请参考图12，在硬件层面，该电子设备包括处理器1202、内部总线1204、网络接口1206、内存1208以及非易失性存储器1210，当然还可能包括其他业务所需要的硬件。处理器1202从非易失性存储器1210中读取对应的计算机程序到内存1202中然后运行，在逻辑层面上形成设备管理装置。当然，除了软件实现方式之外，本申请并不排除其他实现方式，比如逻辑器件抑或软硬件结合的方式等等，也就是说以下处理流程的执行主体并不限定于各个逻辑单元，也可以是硬件或逻辑器件。
请参考图13，在软件实施方式中，该设备管理装置可以包括确定单元1302和添加单元1304。其中：
确定单元1302，确定被绑定至预设团体的智能设备；
添加单元1304，将所述智能设备的信息添加至所述预设团体的组织架构中，使所述预设团体的团体成员在查看组织架构页面时，所述智能设备的信息被展示于所述组织架构页面中。
可选的，所述添加单元1304具体用于：
在所述组织架构中添加设备管理层级，并将所述智能设备的信息关联至所述设备管理层级；
其中，所述组织架构还包括对应于团体成员的若干成员管理层级，且所述预设团体的团体成员的信息被关联至相应的成员管理层级。
可选的，所述设备管理层级包括若干子层级，每一子层级对应于同一类智能设备。
可选的，还包括：
管理单元1306，当接收到所述预设团体的管理用户针对任一智能设备的绑定管理请求时，将所述任一智能设备与所述预设团体进行绑定或解绑。
图14示出了根据本申请的一示例性实施例的电子设备的示意结构图。请参考图14， 在硬件层面，该电子设备包括处理器1402、内部总线1404、网络接口1406、内存1408以及非易失性存储器1410，当然还可能包括其他业务所需要的硬件。处理器1402从非易失性存储器1410中读取对应的计算机程序到内存1402中然后运行，在逻辑层面上形成设备管理装置。当然，除了软件实现方式之外，本申请并不排除其他实现方式，比如逻辑器件抑或软硬件结合的方式等等，也就是说以下处理流程的执行主体并不限定于各个逻辑单元，也可以是硬件或逻辑器件。
请参考图15，在软件实施方式中，该设备管理装置可以包括获取单元1502和展示单元1504。其中：
获取单元1502，获取预设团体的组织架构，所述组织架构对应于所述预设团体的团体成员和被关联至所述预设团体的智能设备；
展示单元1504，示出组织架构页面，以展示所述预设团体下的团体成员或智能设备的信息。
可选的，所述团体成员被划分至所述组织架构中相应的成员管理层级，所述智能设备被划分至所述组织架构中相应的设备管理层级；所述展示单元1504具体用于：
示出组织架构页面，所述组织架构页面中包含对应于所述成员管理层级的成员管理层级入口，以及对应于所述设备管理层级的设备管理层级入口；
当检测到针对任一成员管理层级入口的触发操作时，展示相应的成员管理层级下的团体成员的信息；当检测到针对任一设备管理层级入口的触发操作时，展示相应的设备管理层级下的智能设备的信息。
可选的，还包括：
状态获取单元1506，获取所述智能设备的工作状态；
标示单元1508，在所述组织架构页面中，标示出所述智能设备的工作状态。
可选的，还包括：
切换单元1510，当检测到任一智能设备的信息被触发时，切换至所述任一智能设备的详情页面，所述详情页面中包含对所述任一智能设备的功能按键；
执行单元1512，当任一功能按键被触发时，执行针对所述任一智能设备的相应控制功能。
图16示出了根据本申请的一示例性实施例的基于即时通讯应用的人员与设备的集中管理方法的流程图。如图16所示，该方法应用于电子设备，可以包括以下步骤：
步骤1602，向预设用户示出即时通讯会话窗口，所述即时通讯会话窗口的目标通讯 方包括预设智能设备。
在本实施例中，预设智能设备被关联至该预设用户所属的预设团体，并被添加至该预设团体的组织架构，即该预设智能设备可以理解为上述图3至图5所示实施例中的“智能设备”，例如图8所示的钉盒、打印机、智能路由器、智能考勤机等。
其中，通过将智能设备关联至预设团体，并添加至该预设团体的组织架构中，那么结合即时通讯应用对组织架构的展示功能，使得该预设团体的团体成员(如上述的预设用户)可以在即时通讯应用上实现对智能设备的快捷管理。其中，即时通讯应用可以为企业即时通讯应用，比如下面均以企业即时通讯应用“钉钉”为例进行说明。
步骤1604，获取所述预设用户在所述即时通讯会话窗口输入的特定即时通讯消息。
步骤1606，发出所述特定即时通讯消息，以使所述预设智能设备实现相应的预设功能。
在本实施例中，由于每一智能设备可以完成诸多功能，如果将所有功能都采用诸如虚拟按键等方式展示在诸如图10和图11所示的详情页面中，那么可能造成电子设备上的显示空间不足，而且需要用户在众多虚拟按键中进行查看和挑选，反而不利于用户操作，造成用户的操作效率低下、使用体验差。因此，本申请在将智能设备添加至团体的组织架构的基础上，进一步将智能设备“拟人化”，使得团体成员可以直接与智能设备进行“通讯”，将即时通讯功能与设备管理功能进行深度融合，而无需用户手动查看和挑选所需的功能，有助于简化用户操作，提升用户的操作效率和使用体验。
以智能设备“考勤机1”为例，在如图17所示的详情页面中，可以示出诸如“开始聊天”入口，使得预设用户触发该入口后，可以转入图18所示的电子设备上的即时通讯会话窗口，以使预设用户可以通过该即时通讯会话窗口与该考勤机1进行“通讯”，以实现对该考勤机1的管理。
一种情况下，假定该即时通讯会话窗口为单聊窗口，那么预设用户可以输入任意消息，电子设备均会将其作为特定即时通讯消息，以实现对相应智能设备的控制。例如，当预设用户通过图17所示的详情页面，转入图18所示的即时通讯会话窗口时，该即时通讯会话窗口为该预设用户与考勤机1之间的单聊窗口，那么假定该预设用户希望查看当天的考勤统计数据时，可以直接输入“今天的考勤统计数据”，该电子设备可以直接将其作为特定即时通讯消息，以控制考勤机1返回当天的考勤统计数据。
其中，电子设备可以先将特定即时通讯消息发送至服务器，由服务器对该特定即时通讯消息进行识别后，得到相应的控制指令，并将该控制指令发送至考勤机1，那么考 勤机1通过执行该控制指令即可得到当天的考勤统计数据，可以由服务器将该考勤统计数据(作为考勤机1的预设功能的处理数据)转发给电子设备，并表现为图18所示的“对话”方式(或者其他任意方式，本申请并不对此进行限制)。
另一种情况下，假定即时通讯会话窗口为群聊窗口，那么用户需要在输入内容中添加针对预设智能设备的特定标识，才能够使电子设备将其识别为特定即时通讯消息，用于实现对相应的预设智能设备的控制。例如图19所示，当即时通讯会话窗口为群组“工作小组”的群聊窗口时，假定预设用户希望了解打印机的剩余油墨量，如果预设用户直接输入“剩余油墨量”，由于目标对象除了打印机之外还存在其他的用户、智能设备等，因而该输入内容会被作为普通的即时通讯消息而发出，而如果预设用户输入诸如“@打印机剩余油墨量”时，由于存在“@打印机”为针对打印机的特定标识，因而电子设备可以确定为针对打印机的特定即时通讯消息，以控制打印机返回自身的剩余油墨量。
在群聊情况下，仍然可以采用图18所示的处理方式，即电子设备将特定即时通讯消息发送至服务器进行识别，并由服务器将得到的控制指令发送至智能设备，以由智能设备进行执行并实现相应功能。
或者，群聊情况下可以采用图19所示的处理方式，即电子设备将特定即时通讯消息发送至服务器后，服务器直接将其转发至打印机等智能设备，使得打印机等智能设备可以主动对该特定即时通讯消息进行识别，从而生成并执行相应的控制指令，以实现相应功能，例如读取自身的剩余油墨量后，通过服务器告知电子设备，使得电子设备可以采用诸如图19所示的“对话”方式，展示该处理数据(即“剩余油墨量：35％”)。当然，图19所示的上述处理方式，也可以适用于单聊场景下，本申请并不对此进行限制。
图20示出了根据本申请的一示例性实施例的电子设备的示意结构图。请参考图20，在硬件层面，该电子设备包括处理器2002、内部总线2004、网络接口2006、内存2008以及非易失性存储器2010，当然还可能包括其他业务所需要的硬件。处理器2002从非易失性存储器2010中读取对应的计算机程序到内存2002中然后运行，在逻辑层面上形成设备管理装置。当然，除了软件实现方式之外，本申请并不排除其他实现方式，比如逻辑器件抑或软硬件结合的方式等等，也就是说以下处理流程的执行主体并不限定于各个逻辑单元，也可以是硬件或逻辑器件。
请参考图21，在软件实施方式中，该设备管理装置可以包括展示单元2101、获取单元2102和发送单元2103。其中：
展示单元2101，向预设用户示出即时通讯会话窗口，所述即时通讯会话窗口的目标 通讯方包括预设智能设备，所述预设智能设备被关联至所述预设用户所属的预设团体，并被添加至所述预设团体的组织架构；
获取单元2102，获取所述预设用户在所述即时通讯会话窗口输入的特定即时通讯消息；
发送单元2103，发出所述特定即时通讯消息，以使所述预设智能设备实现相应的预设功能。
可选的，
当所述即时通讯会话窗口为单聊窗口时，所述特定即时通讯消息为所述预设用户输入的任意消息；
当所述即时通讯会话窗口为群聊窗口时，所述特定即时通讯消息中包含所述预设用户输入的针对所述预设智能设备的特定标识。
可选的，所述发送单元2103具体用于：
将所述特定即时通讯消息发送至服务器，以由所述服务器通过识别所述特定即时通讯消息得到相应的控制指令，使所述预设智能设备通过接收和执行所述控制指令而实现相应的预设功能；
或者，将所述特定即时通讯消息发送至所述预设智能设备以由所述预设智能设备通过识别所述特定即时通讯消息得到相应的控制指令，并通过执行所述控制指令而实现相应的预设功能。
在一个典型的配置中，计算设备包括一个或多个处理器(CPU)、输入/输出接口、网络接口和内存。
内存可能包括计算机可读介质中的非永久性存储器，随机存取存储器(RAM)和/或非易失性内存等形式，如只读存储器(ROM)或闪存(flash RAM)。内存是计算机可读介质的示例。
计算机可读介质包括永久性和非永久性、可移动和非可移动媒体可以由任何方法或技术来实现信息存储。信息可以是计算机可读指令、数据结构、程序的模块或其他数据。计算机的存储介质的例子包括，但不限于相变内存(PRAM)、静态随机存取存储器(SRAM)、动态随机存取存储器(DRAM)、其他类型的随机存取存储器(RAM)、只读存储器(ROM)、电可擦除可编程只读存储器(EEPROM)、快闪记忆体或其他内存技术、只读光盘只读存储器(CD-ROM)、数字多功能光盘(DVD)或其他光学存储、磁盒式磁带，磁带磁磁盘存储或其他磁性存储设备或任何其他非传输介质，可用于存储可以被计 算设备访问的信息。按照本文中的界定，计算机可读介质不包括暂存电脑可读媒体(transitory media)，如调制的数据信号和载波。
还需要说明的是，术语“包括”、“包含”或者其任何其他变体意在涵盖非排他性的包含，从而使得包括一系列要素的过程、方法、商品或者设备不仅包括那些要素，而且还包括没有明确列出的其他要素，或者是还包括为这种过程、方法、商品或者设备所固有的要素。在没有更多限制的情况下，由语句“包括一个……”限定的要素，并不排除在包括所述要素的过程、方法、商品或者设备中还存在另外的相同要素。
这里将详细地对示例性实施例进行说明，其示例表示在附图中。下面的描述涉及附图时，除非另有表示，不同附图中的相同数字表示相同或相似的要素。以下示例性实施例中所描述的实施方式并不代表与本申请相一致的所有实施方式。相反，它们仅是与如所附权利要求书中所详述的、本申请的一些方面相一致的装置和方法的例子。
在本申请使用的术语是仅仅出于描述特定实施例的目的，而非旨在限制本申请。在本申请和所附权利要求书中所使用的单数形式的“一种”、“所述”和“该”也旨在包括多数形式，除非上下文清楚地表示其他含义。还应当理解，本文中使用的术语“和/或”是指并包含一个或多个相关联的列出项目的任何或所有可能组合。
应当理解，尽管在本申请可能采用术语第一、第二、第三等来描述各种信息，但这些信息不应限于这些术语。这些术语仅用来将同一类型的信息彼此区分开。例如，在不脱离本申请范围的情况下，第一信息也可以被称为第二信息，类似地，第二信息也可以被称为第一信息。取决于语境，如在此所使用的词语“如果”可以被解释成为“在……时”或“当……时”或“响应于确定”。
以上所述仅为本申请的较佳实施例而已，并不用以限制本申请，凡在本申请的精神和原则之内，所做的任何修改、等同替换、改进等，均应包含在本申请保护的范围之内。

Claims (22)

  1. 一种基于即时通讯应用的人员与设备的集中管理方法，其特征在于，包括：
    确定被绑定至预设团体的智能设备；
    将所述智能设备的信息添加至所述预设团体的组织架构中，使所述预设团体的团体成员在查看即时通讯应用中的组织架构页面时，所述智能设备的信息被展示于所述组织架构页面中。
  2. 根据权利要求1所述的方法，其特征在于，所述将所述智能设备的信息添加至所述预设团体的组织架构中，包括：
    在所述组织架构中添加设备管理层级，并将所述智能设备的信息关联至所述设备管理层级；
    其中，所述组织架构还包括对应于团体成员的若干成员管理层级，且所述预设团体的团体成员的信息被关联至相应的成员管理层级。
  3. 根据权利要求2所述的方法，其特征在于，所述设备管理层级包括若干子层级，每一子层级对应于同一类智能设备。
  4. 根据权利要求1所述的方法，其特征在于，还包括：
    当接收到所述预设团体的管理用户针对任一智能设备的绑定管理请求时，将所述任一智能设备与所述预设团体进行绑定或解绑。
  5. 一种基于即时通讯应用的人员与设备的集中管理方法，其特征在于，包括：
    获取预设团体的组织架构，所述组织架构对应于所述预设团体的团体成员和被关联至所述预设团体的智能设备；
    在即时通讯应用中示出组织架构页面，以展示所述预设团体下的团体成员或智能设备的信息。
  6. 根据权利要求5所述的方法，其特征在于，所述团体成员被划分至所述组织架构中相应的成员管理层级，所述智能设备被划分至所述组织架构中相应的设备管理层级；所述示出组织架构页面，以展示所述预设团体下的团体成员或智能设备的信息，包括：
    示出组织架构页面，所述组织架构页面中包含对应于所述成员管理层级的成员管理层级入口，以及对应于所述设备管理层级的设备管理层级入口；
    当检测到针对任一成员管理层级入口的触发操作时，展示相应的成员管理层级下的团体成员的信息；当检测到针对任一设备管理层级入口的触发操作时，展示相应的设备 管理层级下的智能设备的信息。
  7. 根据权利要求5所述的方法，其特征在于，还包括：
    获取所述智能设备的工作状态；
    在所述组织架构页面中，标示出所述智能设备的工作状态。
  8. 根据权利要求5所述的方法，其特征在于，还包括：
    当检测到任一智能设备的信息被触发时，切换至所述任一智能设备的详情页面，所述详情页面中包含对所述任一智能设备的功能按键；
    当任一功能按键被触发时，执行针对所述任一智能设备的相应控制功能。
  9. 一种基于即时通讯应用的人员与设备的集中管理装置，其特征在于，包括：
    确定单元，确定被绑定至预设团体的智能设备；
    添加单元，将所述智能设备的信息添加至所述预设团体的组织架构中，使所述预设团体的团体成员在查看即时通讯应用中的组织架构页面时，所述智能设备的信息被展示于所述组织架构页面中。
  10. 根据权利要求9所述的装置，其特征在于，所述添加单元具体用于：
    在所述组织架构中添加设备管理层级，并将所述智能设备的信息关联至所述设备管理层级；
    其中，所述组织架构还包括对应于团体成员的若干成员管理层级，且所述预设团体的团体成员的信息被关联至相应的成员管理层级。
  11. 根据权利要求10所述的装置，其特征在于，所述设备管理层级包括若干子层级，每一子层级对应于同一类智能设备。
  12. 根据权利要求9所述的装置，其特征在于，还包括：
    管理单元，当接收到所述预设团体的管理用户针对任一智能设备的绑定管理请求时，将所述任一智能设备与所述预设团体进行绑定或解绑。
  13. 一种基于即时通讯应用的人员与设备的集中管理装置，其特征在于，包括：
    获取单元，获取预设团体的组织架构，所述组织架构对应于所述预设团体的团体成员和被关联至所述预设团体的智能设备；
    展示单元，在即时通讯应用中示出组织架构页面，以展示所述预设团体下的团体成员或智能设备的信息。
  14. 根据权利要求13所述的装置，其特征在于，所述团体成员被划分至所述组织架构中相应的成员管理层级，所述智能设备被划分至所述组织架构中相应的设备管理层 级；所述展示单元具体用于：
    示出组织架构页面，所述组织架构页面中包含对应于所述成员管理层级的成员管理层级入口，以及对应于所述设备管理层级的设备管理层级入口；
    当检测到针对任一成员管理层级入口的触发操作时，展示相应的成员管理层级下的团体成员的信息；当检测到针对任一设备管理层级入口的触发操作时，展示相应的设备管理层级下的智能设备的信息。
  15. 根据权利要求13所述的装置，其特征在于，还包括：
    状态获取单元，获取所述智能设备的工作状态；
    标示单元，在所述组织架构页面中，标示出所述智能设备的工作状态。
  16. 根据权利要求13所述的装置，其特征在于，还包括：
    切换单元，当检测到任一智能设备的信息被触发时，切换至所述任一智能设备的详情页面，所述详情页面中包含对所述任一智能设备的功能按键；
    执行单元，当任一功能按键被触发时，执行针对所述任一智能设备的相应控制功能。
  17. 一种基于即时通讯应用的人员与设备的集中管理方法，其特征在于，包括：
    向预设用户示出即时通讯会话窗口，所述即时通讯会话窗口的目标通讯方包括预设智能设备，所述预设智能设备被关联至所述预设用户所属的预设团体，并被添加至所述预设团体的组织架构；
    获取所述预设用户在所述即时通讯会话窗口输入的特定即时通讯消息；
    发出所述特定即时通讯消息，以使所述预设智能设备实现相应的预设功能。
  18. 根据权利要求17所述的方法，其特征在于，
    当所述即时通讯会话窗口为单聊窗口时，所述特定即时通讯消息为所述预设用户输入的任意消息；
    当所述即时通讯会话窗口为群聊窗口时，所述特定即时通讯消息中包含所述预设用户输入的针对所述预设智能设备的特定标识。
  19. 根据权利要求17所述的方法，其特征在于，所述发出所述特定即时通讯消息，包括：
    将所述特定即时通讯消息发送至服务器，以由所述服务器通过识别所述特定即时通讯消息得到相应的控制指令，使所述预设智能设备通过接收和执行所述控制指令而实现相应的预设功能；
    或者，将所述特定即时通讯消息发送至所述预设智能设备以由所述预设智能设备通 过识别所述特定即时通讯消息得到相应的控制指令，并通过执行所述控制指令而实现相应的预设功能。
  20. 一种基于即时通讯应用的人员与设备的集中管理装置，其特征在于，包括：
    展示单元，向预设用户示出即时通讯会话窗口，所述即时通讯会话窗口的目标通讯方包括预设智能设备，所述预设智能设备被关联至所述预设用户所属的预设团体，并被添加至所述预设团体的组织架构；
    获取单元，获取所述预设用户在所述即时通讯会话窗口输入的特定即时通讯消息；
    发送单元，发出所述特定即时通讯消息，以使所述预设智能设备实现相应的预设功能。
  21. 根据权利要求20所述的装置，其特征在于，
    当所述即时通讯会话窗口为单聊窗口时，所述特定即时通讯消息为所述预设用户输入的任意消息；
    当所述即时通讯会话窗口为群聊窗口时，所述特定即时通讯消息中包含所述预设用户输入的针对所述预设智能设备的特定标识。
  22. 根据权利要求20所述的装置，其特征在于，所述发送单元具体用于：
    将所述特定即时通讯消息发送至服务器，以由所述服务器通过识别所述特定即时通讯消息得到相应的控制指令，使所述预设智能设备通过接收和执行所述控制指令而实现相应的预设功能；
    或者，将所述特定即时通讯消息发送至所述预设智能设备以由所述预设智能设备通过识别所述特定即时通讯消息得到相应的控制指令，并通过执行所述控制指令而实现相应的预设功能。
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