WO2017084526A1 - 物品配送方法及装置 - Google Patents

物品配送方法及装置 Download PDF

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Publication number
WO2017084526A1
WO2017084526A1 PCT/CN2016/105208 CN2016105208W WO2017084526A1 WO 2017084526 A1 WO2017084526 A1 WO 2017084526A1 CN 2016105208 W CN2016105208 W CN 2016105208W WO 2017084526 A1 WO2017084526 A1 WO 2017084526A1
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WO
WIPO (PCT)
Prior art keywords
delivery
client
information
purchaser
distributor
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Application number
PCT/CN2016/105208
Other languages
English (en)
French (fr)
Inventor
李龙
黄丽
Original Assignee
腾讯科技（深圳）有限公司
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Application filed by 腾讯科技（深圳）有限公司 filed Critical 腾讯科技（深圳）有限公司
Publication of WO2017084526A1 publication Critical patent/WO2017084526A1/zh
Priority to US15/692,185 priority Critical patent/US10664794B2/en
Priority to US16/854,577 priority patent/US11276027B2/en

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083—Shipping
    • G06Q10/0835—Relationships between shipper or supplier and carriers
    • G06Q10/08355—Routing methods
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
    • G06Q30/0635—Processing of requisition or of purchase orders
    • G06Q30/0637—Approvals
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0639—Item locations
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services

Definitions

  • the present invention relates to the field of computer technology, and in particular, to an object delivery method and apparatus.
  • An article delivery method provided by the related art includes: after the purchaser completes payment for the selected item on the information interaction platform, the information interaction platform sends the address information of the purchaser to the social server, and the social server notifies the merchant to correspond to the address information. The buyer sends the item and the merchant contacts the distributor to deliver the item.
  • the responsible person needs to determine the nearest store based on the address information filled out by the purchaser, and inform the nearest store clerk to contact the distributor to deliver the articles, and the process of arranging the delivery is time consuming.
  • an embodiment of the present invention provides an item delivery method and apparatus.
  • the technical solution is as follows:
  • an item delivery method comprising:
  • an item delivery method comprising:
  • the delivery instruction is that the enterprise server receives a delivery request sent by the purchase client, and determines, according to the delivery request, the location of the item purchased by the purchaser and the purchaser, according to the location Determining the location of the purchaser, and determining, after determining the delivery client that meets the preset condition from each of the delivery clients of the public number, the delivery request is that the purchaser purchases the item through the public number by using the purchase client After the generated, the public number is an identifier established by the seller of the item on the information interaction platform;
  • a dispenser indicating the delivery client is to deliver the item to the purchaser.
  • an article dispensing device comprising:
  • a request receiving module configured to receive a delivery request sent by the purchase client, where the delivery request is generated by the purchaser by using the purchase client to purchase an item by using a public number, where the public number is a seller of the item on the information interaction platform Identification on
  • An information determining module configured to determine, according to the delivery request obtained by the request receiving module, a location of the item purchased by a purchaser and the purchaser;
  • a client determining module configured to determine, according to the information, the location of the purchaser determined by the module, and determine, from each of the delivery clients of the public number, a delivery client that meets a preset condition
  • an instruction sending module configured to send, to the delivery client that meets the preset condition determined by the client determining module, a delivery instruction, where the delivery instruction is used to indicate the delivery provider of the delivery client that meets the preset condition
  • the purchaser delivers the item.
  • an article dispensing device comprising:
  • the instruction receiving module is configured to receive a delivery instruction sent by the enterprise server, where the delivery instruction is that the enterprise server receives a delivery request sent by the purchase client, and determines, according to the delivery request, the item purchased by the purchaser and the purchase
  • the location of the person is determined after the delivery client that meets the preset condition is determined from the respective delivery clients of the public number according to the location of the purchaser, and the delivery request is that the purchaser uses the purchase customer
  • the public number is generated after the item is purchased by the public number, and the public number is an identifier established by the seller of the item on the information interaction platform;
  • a delivery indication module configured to instruct the delivery person of the delivery client to deliver the item to the purchaser.
  • the delivery request is sent after the purchase client successfully purchases the item from the enterprise server through the public number of interest; a location of the buyer, determining a delivery client that meets the preset condition from among the various delivery clients that are concerned with the public number; and transmitting a delivery instruction to the delivery client, the delivery instruction is used to instruct the delivery client of the delivery client to deliver the item to the buyer
  • the delivery client can be directly determined by the enterprise server, and then the delivery instruction is sent to the delivery client, so that the delivery personnel can be instructed to deliver the goods to the purchaser, and the responsible person of the merchant store needs to determine the nearest based on the address information filled in by the purchaser.
  • the store notifies the store clerk of the nearest store to contact the distributor to deliver the item, which causes the problem of time consuming in the delivery process and achieves the effect of improving the distribution efficiency.
  • FIG. 1 is a schematic diagram of an implementation scenario according to an embodiment of the present invention.
  • FIG. 2 is a flow chart of a method for distributing an article according to an embodiment of the present invention
  • 3A is a flowchart of a method for distributing an article according to another embodiment of the present invention.
  • FIG. 3B is a schematic diagram of a delivery link according to an embodiment of the present invention.
  • FIG. 3C is a schematic diagram of generating confirmation information according to an embodiment of the present invention.
  • FIG. 3D is a schematic diagram of display of a delivery instruction according to an embodiment of the present invention.
  • 3E is a schematic diagram of application of an article delivery method according to another embodiment of the present invention.
  • FIG. 4 is a structural block diagram of an article delivery device according to an embodiment of the present invention.
  • FIG. 5 is a structural block diagram of an article delivery device according to still another embodiment of the present invention.
  • FIG. 6 is a structural block diagram of an article delivery device according to still another embodiment of the present invention.
  • FIG. 7 is a structural block diagram of an article delivery device according to another embodiment of the present invention.
  • FIG. 1 shows an implementation scenario diagram according to an embodiment of the present invention, where FIG. 1 includes a purchaser.
  • the public number is a public social network identifier established by the user or the organization on the information interaction platform, and the information interaction platform mentioned herein can be implemented on the social server 120.
  • the information interaction platform refers to a network architecture that connects people through social relationships and/or common interests (or common interests). Users can conduct daily communication and process through the client provided by the information interaction platform. Daily affairs. Each user can have a network identity that is recognized by other users on the information exchange platform.
  • the user or organization may establish a public social network identifier on the information interaction platform and allow the public (eg, any user on the information interaction platform) to communicate with the public social network identifier on the information interaction platform, the communication may be based on a A one-way confirmation method without the need for mutual confirmation between users.
  • a user may choose to subscribe to a public social network identity (eg, "follow" public social network identity) message or publish information, and become a social network contact identified by the public social network through a one-way confirmation such as subscription.
  • the owner of the public social network identity can also use other users who subscribe to their messages or post information as their social network contacts.
  • Each user and each public social network identifier on the information interaction platform has a social network contact list for communicating with users or public social network identifiers in the list in the form of instant messaging messages.
  • users in a social group can communicate with each other through an interface provided by the information interaction platform, and users can also communicate with each other through an interface provided by the information interaction platform.
  • the client can be an electronic device such as a computer, a smart phone, a tablet, and an e-book reader.
  • the electronic device can be installed with an application client of the information interaction platform, or a browser is installed, and then the web client of the information interaction platform is accessed through a browser.
  • the client can be divided according to the user: the purchase client 110 used by the purchaser and the delivery client 140 used by the distributor. Wherein, the purchaser purchases the item in the public account registered by the enterprise through the purchase client 110, and the delivery client 140 delivers the item purchased by the purchaser to the purchaser through the instruction of the enterprise server 130. In addition to this, the purchase client 110 and the delivery client 140 are substantially identical.
  • the server can be connected to the client over a wireless or wired network.
  • Servers are classified according to their purposes: a social server 120 that provides services to clients and an enterprise server that provides services to enterprises. 130.
  • the social server 120 can be one or more servers, and can also be a cloud computing center.
  • the social server 120 can be implemented by one server; it can also be implemented by a combination of multiple servers, each of which assumes the same or different functions, such as a server for registration and login, a server for saving user avatars, a server for saving channel information and configuration information, a server for saving pictures or videos, a server for providing services for purchasing the client 110, a server for providing services for the public number, and the like; the social server 120 may also be employed.
  • the cloud computing center realizes that the cloud computing center is a virtual computing platform formed by a whole service cluster.
  • the enterprise server 130 can be one or more servers or a cloud computing center.
  • FIG. 2 shows a flowchart of a method for distributing an article according to an embodiment of the present invention.
  • the item delivery method can be applied to the implementation scenario shown in FIG. 1, and can of course be used in other implementation scenarios.
  • the item delivery method includes:
  • Step 201 The enterprise server receives a delivery request sent by the purchase client, and the delivery request is generated by the purchaser purchasing the item through the public number by using the purchase client.
  • the seller of the item can register the public number on the information exchange platform through the enterprise server (for the sake of simplicity of description, the enterprise server is hereinafter also referred to as an enterprise server registered with the public number). That is to say, the public number is the identifier of the seller of the item on the information interaction platform.
  • the purchase client can focus on (e.g., subscribe to) the public number registered by the seller of the item.
  • the purchase client can send a delivery request after successfully purchasing the item from the enterprise server through the public number of interest.
  • Step 202 The enterprise server determines, according to the delivery request, the location of the item purchased by the purchaser and the purchaser.
  • Step 203 The enterprise server determines, according to the location of the purchaser, the delivery client that meets the preset condition from each delivery client of the public number.
  • Each delivery client of the public number is, for example, a delivery client that focuses on the public number.
  • Step 204 The enterprise server sends a delivery instruction to the delivery client, the delivery instruction is used to instruct the delivery client of the delivery client to deliver the item to the purchaser.
  • Step 205 The delivery client receives the delivery instruction sent by the enterprise server.
  • step 206 the delivery client instructs the delivery client of the delivery client to deliver the item to the purchaser.
  • the steps 201-204 can be implemented separately as an embodiment on the enterprise server side, and the steps 205 and 206 can be implemented separately as an embodiment on the delivery client side.
  • the item delivery method determines the position of the item purchased by the purchaser and the purchaser according to the delivery request, and the delivery request is that the purchase client successfully purchases the item from the enterprise server through the public number of interest.
  • the delivery client that meets the preset condition is determined from each of the delivery clients that are interested in the public number; and the delivery instruction is sent to the delivery client, the delivery instruction is used to indicate the delivery client of the delivery client.
  • the delivery client can be directly determined by the enterprise server, and then the delivery instruction is sent to the delivery client, so that the delivery personnel can be instructed to deliver the item to the purchaser, and the responsible person of the merchant store needs to be filled according to the purchaser.
  • the address information identifies the nearest store, and notifies the store clerk of the nearest store to contact the distributor to deliver the item, which causes the problem of time consuming in the delivery process and achieves an effect of improving the distribution efficiency.
  • FIG. 3 is a flowchart of a method for distributing an article according to another embodiment of the present invention.
  • the item delivery method can be applied to the implementation scenario shown in FIG. 1, and can of course be used in other implementation scenarios.
  • the item delivery method includes:
  • Step 301 The enterprise server receives the item information sent by the purchase client, the location of the purchaser, and the second identifier of the purchase client, where the item information is obtained by the purchase client through the public number of interest.
  • the company for example, the seller of the item pre-registers the public number and publishes the item information of the item sold through the public number.
  • the purchaser first pays attention to (or subscribes to) the public number by purchasing the client, and then opens a dialogue interface with the public number, the dialogue interface includes a shopping control, and when the purchaser triggers the shopping control by purchasing the client, the purchase client.
  • the enterprise server sends a shopping page request, and after receiving the shopping page request, the enterprise server sends a shopping page containing the item information of each item to the purchasing client, and the purchasing client displays the shopping page.
  • the purchase item may send the item information of the item to be purchased and the second identifier of the purchase client to the enterprise server, wherein the item information includes at least the item identification and the quantity of the item, and may also include the item.
  • the description information such as the introduction is not limited in this embodiment.
  • the second identifier is used to uniquely identify the purchase client, and may be an account that is logged in the purchase client (for example, an account registered by the purchaser on the information interaction platform), an OpenID, and the like, which are not limited in this embodiment.
  • the purchasing client may pop up a bullet box when displaying the dialog interface, and the purchaser may set whether to allow the public number to obtain its location in the bullet box.
  • the purchase client can send the purchaser's location to the enterprise server each time the dialog interface is opened, and the enterprise server can arrange the delivery personnel according to the location.
  • buying customers The terminal can send the location information to the enterprise server in the form of an XML data packet.
  • the XML packet is as follows:
  • ToUserName is the public number
  • FromUserName is the purchaser's WeChat account
  • CreateTime is the message creation time
  • MsgType is the message type
  • Event is the event type
  • Latitude is the geographic location latitude
  • Longitude is the geographic longitude
  • Precision is the geographic location precision.
  • the bullet box may be displayed once when the purchaser pays attention to the public number, and may be displayed once when the dialog interface is first opened, and may not be displayed later; or may be displayed every time the dialog interface is opened, which is not limited in this embodiment.
  • the purchaser can modify the setting in the bullet box on the dialogue interface of the public number, which is not limited in this embodiment.
  • the enterprise can register the public number on the public platform of WeChat in advance, and then release the information of the sold items through the enterprise server.
  • the purchaser pays attention to the public number by purchasing the client, and opens the dialogue interface of the public number by purchasing the client, and the dialogue interface includes the control of “shopping”, the purchaser can click the control, and at this time, purchase the customer.
  • the end sends a shopping request to the enterprise server, and the enterprise server returns a shopping page to the purchase client.
  • the purchaser purchases the item information of the item, the location of the purchase client, and the purchaser's The WeChat account is sent to the enterprise server.
  • step 302 the enterprise server generates an order based on the item information.
  • Step 303 The enterprise server sends the order and the second identifier to the social server, and the social server instructs the purchase client to complete the payment.
  • the social server determines the purchase client according to the second identifier, and obtains the amount of money required to purchase the client according to the order, and instructs the purchase client to pay the amount to complete the payment.
  • the social server in this step may be a WeChat server.
  • Step 304 The enterprise server receives the notification information sent by the purchase client after completing the payment.
  • the payment notification information of the payment completion is sent to the enterprise server, and after receiving the notification information, the enterprise server can use the notification information as a delivery request and determine that the item needs to be delivered to the purchaser. That is, the delivery request is sent by the purchase client after successfully purchasing the item from the enterprise server through the public number of interest.
  • the delivery request includes a second identifier of the purchase client.
  • the social server sends the notification information of the payment completion to the enterprise server.
  • the enterprise server needs to filter the delivery client that meets the preset condition from each delivery client that pays attention to the public number, and instruct the delivery person to deliver the item through the delivery client.
  • the enterprise server directly determines the deliverer as a deliverer meeting the preset condition; when there are at least two deliverers, the enterprise server also needs to determine the satisfaction from the at least two deliverers Conditional distributors.
  • the enterprise server may select a distributor in an idle state, or may select a default distributor, and may also select a distributor according to the requirements sent by the purchase client. The following steps describe the process of selecting a distributor.
  • Step 305 The enterprise server determines the location of the item purchased by the purchaser and the purchaser according to the delivery request.
  • the enterprise server determines the purchase client according to the second identifier, and then reads the item information and location sent by the purchase client to determine the location of the item purchased by the purchaser and the purchaser.
  • Step 306 The enterprise server reads the personal information of the distributor of each delivery client of the public number, and the personal information includes at least the location of the distributor.
  • the delivery client of the public number is, for example, a delivery client that focuses on the public number.
  • the enterprise server arranges for deliverers to be closer to the purchaser to deliver items to the purchaser, which improves the efficiency of the distribution and saves the distribution costs consumed by the distributor.
  • the enterprise server can arrange the delivery of the Shanghai store to deliver the drug to the buyer.
  • the distributor may be an employee of the enterprise, such as a shopping guide, or may be a person temporarily employed by the enterprise for distribution, such as a courier, which is not limited in this embodiment.
  • the method provided in this embodiment further includes: the distribution client pre-stores the personal information of the distributor in the enterprise server, where the personal information includes the location of the distributor.
  • the personal information includes the location and label of the distributor, which is used to describe the classification to which the distributor belongs.
  • the tag is used to describe the category to which the distributor belongs, for example, the label may be the service level of the distributor, for example, the label is a five-star distributor, a four-star distributor, etc.; or, the label may be the occupation of the distributor, for example, the label is Pharmacist, shopping guide, courier, etc.; this embodiment does not limit the label.
  • the label may be set by the distributor in the enterprise server, or may be generated by the enterprise server according to the evaluation of the purchaser by the purchaser, which is not limited in this embodiment.
  • the personal information may also include information such as the age, sex, working years, and the like of the delivery person, which is not limited in this embodiment.
  • step 307 the enterprise server filters the distributors whose distance from the location of the purchaser is less than the predetermined distance threshold according to the location of the distributor.
  • the predetermined distance threshold may be set and modified by itself, which is not limited in this embodiment.
  • the distributor is determined as a distributor that meets the preset condition; when the enterprise server obtains at least two distributors according to the location screening, it is also required to be from the at least two distributors. Determine the deliverer that meets the preset criteria. For example, the enterprise server may select a distributor that is in an idle state, or may select a default distributor, and may also select a distributor based on the requirements sent by the purchase client.
  • determining, by the location, the delivery client of the delivery provider that meets the preset condition further comprising:
  • condition information sent by the purchase client is received, the tag included in the personal information of each of the deliverers is read, the condition information is used to limit the classification to which the distributor belongs, and the tag is used to describe the classification to which the distributor belongs. ;
  • the enterprise server selects a distributor labeled as a five-star distributor from at least two distributors; or, the purchaser may be unfamiliar with the use of the medicine by purchasing the client's
  • the condition information indicates that the pharmacist is required to deliver, and the enterprise server selects the distributor labeled as the pharmacist from at least two of the deliverers. Since the distributor can be determined according to the requirements sent by the purchase client, the distribution process is more user-friendly.
  • Step 308 The enterprise server sends the delivery link and the first identifier of each of the delivery clients to the social server, and the social server pushes the delivery link to the delivery client corresponding to each first identifier.
  • the enterprise server can also send services to the social server.
  • the identifier the social server determines the delivery service according to the service identifier, and pushes the delivery link to the delivery client corresponding to the first identifier according to the delivery service. Since the public number of the enterprise may provide multiple services, the enterprise server may also set a service identifier for each service, and send the correspondence between the service and the service identifier to the social server, so that the social server can determine the service according to the service identifier. Types of.
  • the delivery link is used to request a delivery page, and the delivery link can briefly describe the delivery, and the delivery page is used to describe the delivery in detail.
  • the delivery link may be text information of "delivery notification"; the delivery page may include the location of the purchaser, the graphic description of the purchased item, the map between the position of the distributor to the position of the purchaser, the estimated delivery time, etc. Wait.
  • the enterprise server may not only instruct the social server to send the delivery link to each of the filtered delivery clients, but also instruct the social server to send the delivery link to all the delivery clients, or may instruct the social server to deliver the delivery to certain departments.
  • the delivery link is sent by the terminal, which is not limited in this embodiment.
  • the content of the message sent by the enterprise server to the social server is as follows:
  • touser is a member ID list, which is used to store each delivery client that receives the delivery link.
  • each delivery client is separated by ‘
  • the delivery client is specified as @all, it is sent to all members who are interested in the enterprise. You can also set the match to which you want to send a message.
  • the Toparty is a department ID list for storing the departments to which each delivery client that receives the delivery link belongs. When there are multiple departments, each department is separated by ‘
  • Totag is a tag ID list for storing tags to which each delivery client that receives the delivery link belongs. When there are multiple tags, each tag is separated by ‘
  • Msgtype is a message type, which is specified as text in this embodiment.
  • Agentid is the service identifier
  • content is the message content
  • safe indicates whether it is a secret message. For example, you can set the value 0 to indicate no, and the value 1 to indicate yes.
  • the enterprise server defaults to 0.
  • the enterprise server sends the distribution link, the service identifier, and the WeChat account of each delivery client to the public platform, and the public platform pushes the delivery link to each delivery client.
  • step 309 the delivery client receives the delivery link sent by the social server.
  • Step 310 When the delivery link is triggered, the delivery client sends a delivery information request to the enterprise server, and the delivery information request is used to request the delivery information, and the delivery information includes at least the location information of the purchaser.
  • the delivery link can be clicked, at which point the delivery client determines that the distributor triggers the delivery link and sends a delivery information request to the enterprise server for requesting more detailed description of the delivery to the enterprise server. Delivery page.
  • Step 311 The enterprise server receives a delivery information request sent by at least one delivery client when the delivery link is triggered.
  • step 312 the enterprise server sends the delivery information to the at least one delivery client.
  • the delivery information may include the location of the purchaser and the items that need to be delivered.
  • step 313 the delivery client receives and displays the delivery information sent by the enterprise server.
  • Step 314 when receiving the confirmation signal triggered by the distributor, the delivery client sends the confirmation information to the enterprise server.
  • the confirmation signal can be triggered, and after receiving the confirmation signal, the delivery client sends a confirmation message confirming the delivery to the enterprise server.
  • FIG. 3C shows the position of the purchaser.
  • the delivery client determines to receive the confirmation signal, and generates confirmation information to send to the enterprise server; if the distributor does not want to deliver, click the “cancel” control to end Process.
  • step 315 the enterprise server determines the delivery client that sends the confirmation information as the delivery client that meets the preset condition.
  • the delivery client When the enterprise server receives the confirmation information sent by the delivery client, the delivery client is directly determined to be the delivery client that meets the preset condition; when the enterprise server receives the confirmation information sent by the at least two delivery clients, The delivery client that first sent the confirmation information is determined to be the delivery client that meets the preset condition.
  • Step 316 The enterprise server sends a delivery instruction to the delivery client, the delivery instruction is used to instruct the delivery client of the delivery client to deliver the item to the purchaser.
  • the enterprise server sends a delivery instruction to the delivery client that meets the preset condition, and the delivery instruction may include the location of the purchaser and the item to be delivered.
  • the delivery instruction may further include a contact information of the purchaser, etc., so that the distributor can contact the purchaser to improve the success rate of the delivery.
  • the configuration instructions in the figure include the purchaser's name, the position of the purchaser, the name of the item, the number of items, the contact number, and the like.
  • step 317 the delivery client receives the delivery instruction sent by the enterprise server.
  • step 318 the delivery client instructs the distributor to deliver the item to the purchaser.
  • the method further includes:
  • the purchaser can also evaluate the delivery behavior of the distributor. For example, the distributor scores the distribution behavior according to the dimension of the delivery time and the service attitude, and the enterprise server integrates the current score and the historical score. The label that the distributor is linked to the service level is updated. In this way, the label of the distributor is linked to the quality of the delivery, and the distributor will strive to improve the quality of the delivery.
  • the deliverer A delivers the goods for the fifth time
  • the first four delivery scores are 90 points
  • the current delivery score is 85 points
  • the five-star distributor's score range is 90-100
  • the four-star distributor's score is With a value range of 80-90, it is determined that the label of the distributor A is updated from a five-star distributor to a four-star distributor.
  • the enterprise server can also send the information of the distributor to the purchase client for purchase.
  • the information of the distributor may include the location of the distributor, the contact information, and the like.
  • WeChat is only one type of information interaction platform, and the information interaction platform in the present disclosure can also be any other instant messaging platform.
  • FIG. 3E illustrates an item delivery method according to another embodiment of the present invention.
  • the item delivery method involves the purchaser WeChat client, WeChat server, enterprise server, public platform and distributor WeChat client.
  • the purchaser WeChat client pays attention to the public number of the enterprise, the purchaser opens the conversation interface of the public number, and opens the micro mall link in the menu of the page.
  • the micro mall link is the shopping control.
  • the purchaser WeChat client sends an item display request and a WeChat account to the enterprise server.
  • the enterprise server pushes the item display page to the purchaser WeChat client according to the WeChat account.
  • the purchaser WeChat client sends the location, item information, quantity, WeChat account and other information to the enterprise server.
  • the enterprise server generates an order and sends a payment request to the WeChat server, and the order includes information such as item information, quantity, and WeChat account number.
  • WeChat server sends a password input page to the purchaser WeChat client according to the WeChat account.
  • the purchaser WeChat client enters a password for payment, and sends a notification of payment success to the enterprise server after the payment is successful.
  • the enterprise server determines the nearest store according to the geographical location, and sends the delivery link, the service identifier, and the WeChat account of each delivery client to the public platform.
  • the delivery link is sent to each of the delivery client WeChat clients.
  • the distributor WeChat client receives and displays the delivery link.
  • the distributor WeChat client sends a delivery information request to the enterprise server.
  • the enterprise server sends the delivery information to the delivery client WeChat client.
  • the distributor WeChat client receives and displays the delivery information.
  • the distributor clicks the "confirm delivery” option, and the distributor WeChat client receives the confirmation signal and sends a confirmation message to the enterprise server.
  • the enterprise server determines the distributor that sent the confirmation message and sends the information of the distributor to the purchaser WeChat client.
  • the information of the distributor may include the location of the distributor, the contact information, and the like.
  • the public platform can be set on the WeChat server, the WeChat includes a payment platform and a public platform, and the payment platform is used to process the payment and password related operations in the above steps 5 and 6.
  • the public number of the enterprise is on the public platform. Registered, in this way, the WeChat server in Figure 3 can be replaced with a payment platform.
  • the item delivery method determines the position of the item purchased by the purchaser and the purchaser according to the delivery request, and the delivery request is that the purchase client successfully purchases the item from the enterprise server through the public number of interest.
  • the delivery client that meets the preset condition is determined from each of the delivery clients that are interested in the public number; and the delivery instruction is sent to the delivery client, the delivery instruction is used to indicate the delivery client of the delivery client.
  • the delivery client can be directly determined by the enterprise server, and then the delivery instruction is sent to the delivery client, so that the delivery personnel can be instructed to deliver the item to the purchaser, and the responsible person of the merchant store needs to be filled according to the purchaser.
  • the address information identifies the nearest store, and notifies the store clerk of the nearest store to contact the distributor to deliver the item, which causes the problem of time consuming in the delivery process and achieves an effect of improving the distribution efficiency.
  • the enterprise server arranges the dispensers closer to the purchaser to deliver the articles to the purchaser, thereby improving the delivery. Efficiency can also save on the distribution costs consumed by the distributor.
  • the tags included in the personal information of each distributor are read; the distributors whose tags match the condition information are filtered; the distributors can be determined according to the requirements of the purchase client, so that the delivery is made.
  • the process is more human.
  • the labels of the respective distributors are linked to the delivery quality, and the distributor strives to improve the delivery quality.
  • FIG. 4 is a structural block diagram of an article delivery device according to an embodiment of the present invention.
  • the article delivery device can be applied to the enterprise server shown in FIG. 1.
  • the article delivery device comprises:
  • the request receiving module 410 is configured to receive a delivery request sent by the purchase client
  • the information determining module 420 is configured to determine, according to the delivery request obtained by the request receiving module, the location of the item purchased by the purchaser and the purchaser;
  • the client determining module 430 is configured to determine, according to the location of the buyer determined by the information determining module 420, a delivery client of the distributor that meets the preset condition;
  • the instruction sending module 440 is configured to send a delivery instruction to the delivery client determined by the client determination module 430, where the delivery instruction is used to instruct the delivery person to deliver the item to the purchaser.
  • the article delivery device determines the position of the item purchased by the purchaser and the purchaser according to the delivery request, and the delivery request is that the purchase client successfully purchases the item from the enterprise server by the public number of interest.
  • the delivery client that meets the preset condition is determined from each of the delivery clients that are interested in the public number; and the delivery instruction is sent to the delivery client, the delivery instruction is used to indicate the delivery client.
  • the delivery person delivers the item to the purchaser, and can directly determine the delivery client through the enterprise server, and then send the delivery instruction to the delivery client, thereby instructing the delivery personnel to deliver the item to the purchaser, and solving the responsibility of the responsible person of the merchant store according to the purchaser.
  • the address information filled in determines the nearest store, and informs the store clerk of the nearest store to contact the distributor to deliver the item, which causes the problem of time consuming in the delivery process, and achieves the effect of improving the distribution efficiency.
  • FIG. 5 is a structural block diagram of an article delivery device according to still another embodiment of the present invention.
  • the article delivery device can be applied to the enterprise server shown in FIG. 1.
  • the item delivery device includes: a request receiving module 510, an information determining module 520, a client determining module 530, and an instruction sending module 540.
  • the request receiving module 510 is configured to receive a delivery request sent by the purchase client, where the delivery request is generated by the purchaser purchasing the item through the public number by using the purchase client, where the public number is an identifier of the seller of the item on the information interaction platform. ;
  • the information determining module 520 is configured to determine, according to the delivery request obtained by the request receiving module, the location of the item purchased by the purchaser and the purchaser;
  • the client determining module 530 is configured to determine, according to the location of the purchaser determined by the information determining module 520, a delivery client that meets the preset condition from each of the delivery clients of the public number;
  • the instruction sending module 540 is configured to send a delivery instruction to the delivery client determined by the client determination module 530 that meets the preset condition, and the delivery instruction is used to indicate that the delivery client of the delivery client that meets the preset condition delivers the item to the purchaser.
  • the client determining module 530 includes:
  • the information reading unit 531 is configured to read the personal information of the distributor of each delivery client of the public number, and the personal information includes at least the location of the distributor;
  • a first screening unit 532 configured to filter, according to the location of the distributor, a distributor whose distance from the location of the purchaser is less than a predetermined distance threshold;
  • the client determining unit 533 is configured to determine the delivery client of the distributor that is filtered by the first screening unit 532 as the delivery client that meets the preset condition.
  • the client determining module 530 further includes:
  • the tag reading unit 534 is configured to read, when receiving the condition information sent by the purchase client, the tag included in the personal information of each of the distributors, the condition information is used to limit the classification to which the distributor belongs, and the label is used to describe the delivery. Classification to which the person belongs;
  • the second screening unit 535 is configured to select a distributor according to the condition information sent by the purchase client, for example, filter the label obtained by the label reading unit 534 to match the condition information.
  • the article delivery device provided in this embodiment further includes:
  • the information receiving module 550 is configured to: after the instruction sending module 540 sends the delivery instruction to the delivery client, receive the evaluation information sent by the purchase client, where the evaluation information is generated according to the current delivery behavior of the distributor;
  • the tag update module 560 is configured to update the personal information of the distributor according to the evaluation information received by the information receiving module 550, for example, update the tag in the personal information.
  • the client determining unit 533 is specifically configured to:
  • the delivery information request is used to request delivery information, and the delivery information includes at least the location information of the purchaser;
  • the delivery client that transmits the confirmation information in response to the delivery information is determined as the delivery client that satisfies the preset condition.
  • the request receiving module 510 includes:
  • the first receiving unit 511 is configured to receive the item information of the purchased item sent by the purchase client, and purchase The location of the buyer and the second identifier of the purchase client, the item information is obtained by the purchase client through the public number;
  • An order generating unit 512 configured to generate an order according to the item information received by the first receiving unit 511;
  • the information sending unit 513 is configured to send the order generated by the order generating unit 512 and the second identifier to the social server, so that the social server instructs the purchasing client to complete the payment;
  • the second receiving unit 514 is configured to receive notification information that is sent by the purchase client after the payment is completed.
  • the article delivery device determines the position of the item purchased by the purchaser and the purchaser according to the delivery request, and the delivery request is that the purchase client successfully purchases the item from the enterprise server by the public number of interest.
  • the delivery client that meets the preset condition is determined from each of the delivery clients that are interested in the public number; and the delivery instruction is sent to the delivery client, the delivery instruction is used to indicate the delivery client of the delivery client.
  • the delivery client can be directly determined by the enterprise server, and then the delivery instruction is sent to the delivery client, so that the delivery personnel can be instructed to deliver the item to the purchaser, and the responsible person of the merchant store needs to be filled according to the purchaser.
  • the address information identifies the nearest store, and notifies the store clerk of the nearest store to contact the distributor to deliver the item, which causes the problem of time consuming in the delivery process and achieves an effect of improving the distribution efficiency.
  • the enterprise server arranges the dispensers closer to the purchaser to deliver the articles to the purchaser, thereby improving the delivery. Efficiency can also save on the distribution costs consumed by the distributor.
  • the tags included in the personal information of each distributor are read; the distributors whose tags match the condition information are filtered; the distributors can be determined according to the requirements of the purchase client, so that the delivery is made.
  • the process is more human.
  • the labels of the respective distributors are linked to the delivery quality, and the distributor strives to improve the delivery quality.
  • FIG. 6 is a structural block diagram of an article delivery device according to an embodiment of the present invention.
  • the article delivery device can be applied to the delivery client shown in FIG. 1 .
  • the article delivery device comprises:
  • the instruction receiving module 610 is configured to receive a delivery instruction sent by the enterprise server registered with the public number, wherein the delivery instruction is that the purchase client successfully sends the delivery request to the enterprise server through the public number of interest, and the enterprise server determines the purchase according to the delivery request.
  • the position of the purchased item and the purchaser, and the predetermined delivery condition is determined from each delivery client concerned with the public number according to the position of the purchaser.
  • the delivery client sends the public number it is a public social network identifier established by the user or organization on the information interaction platform;
  • the delivery indication module 620 is configured to instruct the delivery client of the delivery client to deliver the item to the purchaser.
  • the article delivery device receives a delivery instruction sent by an enterprise server registered with a public number, and the delivery instruction is that the purchase client successfully sends a delivery request to the enterprise server through the public number of interest.
  • the enterprise server determines, according to the delivery request, the location of the item purchased by the purchaser and the purchaser, and determines, according to the position of the purchaser, the delivery client that satisfies the preset condition from each of the delivery clients that are interested in the public number.
  • the public number is a public social network identifier established by the user or the organization on the information interaction platform; the distributor indicating the delivery client delivers the item to the purchaser, and the delivery client can be directly determined by the enterprise server, and then the delivery is sent to the delivery client.
  • the instruction can instruct the delivery personnel to deliver the goods to the purchaser, and the responsible person of the merchant store needs to determine the nearest store according to the address information filled out by the purchaser, and notify the nearest store clerk to contact the distributor to deliver the goods, resulting in the distribution process.
  • the problem at the time has been improved The effect of the efficiency of delivery.
  • FIG. 7 is a structural block diagram of an article delivery device according to still another embodiment of the present invention.
  • the article delivery device can be applied to the delivery client shown in FIG. 1 .
  • the item delivery device includes an instruction receiving module 710 and a delivery indication module 720.
  • the instruction receiving module 710 is configured to receive a delivery instruction sent by the enterprise server, where the delivery instruction is that the enterprise server receives the delivery request sent by the purchase client, and determines the location of the purchased item and the purchaser according to the delivery request, according to the position of the purchaser. And sending, after determining, the delivery client that meets the preset condition from each of the delivery clients of the public number, the delivery request is generated by the purchaser by using the purchase client to purchase the item through the public number, and the public number is An identifier established by the seller of the item on the information exchange platform;
  • the delivery indication module 720 is configured to instruct the delivery client of the delivery client to deliver the item to the purchaser.
  • the article delivery device provided in this embodiment further includes:
  • the information pre-existing module 730 is configured to pre-store the personal information of the distributor in the enterprise server before the instruction receiving module 710 receives the delivery instruction sent by the enterprise server registered with the public number, the personal information includes the location of the distributor, or the personal information includes The location and label of the distributor, the label is used to describe the group to which the distributor belongs.
  • the article delivery device provided in this embodiment further includes:
  • the link receiving module 740 is configured to receive the delivery link sent by the social server before the instruction receiving module 710 receives the delivery instruction sent by the enterprise server, and the social server receives the delivery link sent by the enterprise server and the first identifier of each distribution client obtained by the screening. Sending the delivery link after determining the delivery client according to the first identifier;
  • the request sending module 750 is configured to send a delivery information request to the enterprise server when the delivery link obtained by the link receiving module 740 is triggered, and the delivery information request is used to request the delivery information, where the delivery information includes at least the location information of the purchaser;
  • the information display module 760 is configured to receive and display the delivery information sent by the enterprise server;
  • the information sending module 770 is configured to send the confirmation information to the enterprise server when receiving the confirmation signal triggered by the distributor.
  • the article delivery device receives a delivery instruction sent by an enterprise server registered with a public number, and the delivery instruction is that the purchase client successfully sends a delivery request to the enterprise server through the public number of interest.
  • the enterprise server determines, according to the delivery request, the location of the item purchased by the purchaser and the purchaser, and determines, according to the position of the purchaser, the delivery client that satisfies the preset condition from each of the delivery clients that are interested in the public number.
  • the public number is a public social network identifier established by the user or the organization on the information interaction platform; the distributor indicating the delivery client delivers the item to the purchaser, and the delivery client can be directly determined by the enterprise server, and then the delivery is sent to the delivery client.
  • the instruction can instruct the delivery personnel to deliver the goods to the purchaser, and the responsible person of the merchant store needs to determine the nearest store according to the address information filled out by the purchaser, and notify the nearest store clerk to contact the distributor to deliver the goods, resulting in the distribution process.
  • the problem at the time has been improved The effect of the efficiency of delivery.
  • the article delivery device provided in the above embodiment is only illustrated by the division of the above functional modules when the article is delivered. In actual applications, the function distribution may be completed by different functional modules as needed.
  • the internal structure of the article dispensing device is divided into different functional modules to perform all or part of the functions described above.
  • the article delivery device and the article delivery method embodiment provided by the above embodiments are in the same concept, and the specific implementation process is described in detail in the method embodiment, and details are not described herein again.
  • a person skilled in the art may understand that all or part of the steps of implementing the above embodiments may be completed by hardware, or may be instructed by a program to execute related hardware, and the program may be stored in a computer readable storage medium.
  • the storage medium mentioned may be a read only memory, a magnetic disk or an optical disk or the like.

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Abstract

一种物品配送方法及装置，属于计算机技术领域。该方法包括：企业服务器接收购买客户端发送的配送请求，该配送请求是购买客户端通过公众号购买物品后生成的(201)；企业服务器根据配送请求确定购买者所购买的物品和购买者的位置(202)；企业服务器根据购买者的位置，从公众号的各个配送客户端中确定满足预设条件的配送客户端(203)；企业服务器向配送客户端发送配送指令，该配送指令用于指示配送客户端的配送者向购买者配送物品(204)。解决了商家门店的负责***配送的过程耗时的问题，达到了提高配送效率的效果。

Description

物品配送方法及装置 技术领域
本发明涉及计算机技术领域，特别涉及一种物品配送方法及装置。
背景技术
随着电子商务的发展，越来越多的购买者在网络商城上购买物品，大多数信息交互平台也相应开发了网络商城的功能。在购买者购买物品后，商家需要安排配送者向用户配送所购物品。
相关技术提供的一种物品配送方法包括：购买者在信息交互平台上完成对所选物品的支付后，信息交互平台将购买者的地址信息发送给社交服务器，社交服务器通知商家向该地址信息对应的购买者发送该物品，商家联系配送者配送物品。
当商家包括多个门店时，负责人员需要根据购买者填写的地址信息确定最近的门店，并通知最近的门店的店员联系配送者配送物品，安排配送的过程比较耗时。
发明内容
为了解决配送过程耗时的问题，本发明实施例提供了一种物品配送方法及装置。所述技术方案如下：
第一方面，提供了一种物品配送方法，所述方法包括：
接收购买客户端发送的配送请求，所述配送请求是购买者借助所述购买客户端通过公众号购买物品后生成的，所述公众号是物品的出售者在信息交互平台上的标识；
根据所述配送请求确定购买者所购买的所述物品和所述购买者的位置；
根据所述购买者的位置，从所述公众号的各个配送客户端中确定满足预设条件的配送客户端；
向所述满足预设条件的配送客户端发送配送指令，所述配送指令用于指示所述满足预设条件的配送客户端的配送者向所述购买者配送所述物品。
第二方面，提供了一种物品配送方法，所述方法包括：
接收企业服务器发送的配送指令，所述配送指令是所述企业服务器接收购买客户端发送的配送请求，根据所述配送请求确定购买者所购买的所述物品和所述购买者的位置，根据所述购买者的位置，从所述公众号的各个配送客户端中确定满足预设条件的配送客户端后发送的，所述配送请求是所述购买者借助所述购买客户端通过公众号购买物品后生成的，所述公众号是物品的出售者在信息交互平台上建立的标识；
指示所述配送客户端的配送者向所述购买者配送所述物品。
第三方面，提供了一种物品配送装置，所述装置包括：
请求接收模块，用于接收购买客户端发送的配送请求，所述配送请求是购买者借助所述购买客户端通过公众号购买物品后生成的，所述公众号是物品的出售者在信息交互平台上的标识；
信息确定模块，用于根据所述请求接收模块得到的所述配送请求确定购买者所购买的所述物品和所述购买者的位置；
客户端确定模块，用于根据所述信息确定模块确定的所述购买者的位置，从所述公众号的各个配送客户端中确定满足预设条件的配送客户端；
指令发送模块，用于向所述客户端确定模块确定的所述满足预设条件的配送客户端发送配送指令，所述配送指令用于指示所述满足预设条件的配送客户端的配送者向所述购买者配送所述物品。
第四方面，提供了一种物品配送装置，所述装置包括：
指令接收模块，用于接收企业服务器发送的配送指令，所述配送指令是所述企业服务器接收购买客户端发送的配送请求，根据所述配送请求确定购买者所购买的所述物品和所述购买者的位置，根据所述购买者的位置，从所述公众号的各个配送客户端中确定满足预设条件的配送客户端后发送的，所述配送请求是所述购买者借助所述购买客户端通过公众号购买物品后生成的，所述公众号是物品的出售者在信息交互平台上建立的标识；
配送指示模块，用于指示所述配送客户端的配送者向所述购买者配送所述物品。
本发明实施例提供的技术方案的有益效果是：
通过根据配送请求确定购买者所购买的物品和购买者的位置，该配送请求是购买客户端通过关注的公众号成功向企业服务器购买物品后发送的；根据购 买者的位置，从关注有公众号的各个配送客户端中确定满足预设条件的配送客户端；向配送客户端发送配送指令，该配送指令用于指示配送客户端的配送者向购买者配送物品，可以直接通过企业服务器确定配送客户端，再向该配送客户端发送配送指令，即可指示配送人员向购买者配送物品，解决了商家门店的负责人员需要根据购买者填写的地址信息确定最近的门店，并通知最近的门店的店员联系配送者配送物品，导致配送过程耗时的问题，达到了提高配送效率的效果。
附图说明
为了更清楚地说明本发明实施例中的技术方案，下面将对实施例描述中所需要使用的附图作简单地介绍，显而易见地，下面描述中的附图仅仅是本发明的一些实施例，对于本领域普通技术人员来讲，在不付出创造性劳动的前提下，还可以根据这些附图获得其他的附图。
图1是本发明实施例涉及的实施场景图；
图2是本发明一个实施例提供的物品配送方法的方法流程图；
图3A是本发明另一实施例提供的物品配送方法的方法流程图；
图3B是本发明实施例提供的配送链接的示意图；
图3C是本发明实施例提供的确认信息的生成示意图；
图3D是本发明实施例提供的配送指令的显示示意图；
图3E是本发明又一实施例提供的物品配送方法的应用示意图；
图4是本发明一个实施例提供的物品配送装置的结构框图；
图5是本发明再一实施例提供的物品配送装置的结构框图；
图6是本发明又一个实施例提供的物品配送装置的结构框图；
图7是本发明另一实施例提供的物品配送装置的结构框图。
具体实施方式
为使本发明的目的、技术方案和优点更加清楚，下面将结合附图对本发明实施方式作进一步地详细描述。
请参考图1，其示出了本发明实施例涉及的实施场景图，图1中包括购买客 户端110、社交服务器120、企业服务器130和配送客户端140，其中，企业服务器130在社交服务器120中注册有公众号，且购买客户端110和配送客户端140关注有该企业服务器130的公众号。其中，公众号是用户或组织在信息交互平台上建立的一个公共社交网络标识，这里所说的信息交互平台可以在社交服务器120上实现。
信息交互平台是指一种通过社交关系和/或共同兴趣(或共同利益)将人与人之间联系起来的网络架构，用户可以通过该信息交互平台所提供的客户端进行日常交流以及处理一些日常事务。每个用户可以拥有用于为该信息交互平台上其他用户所辨识的网络身份。
用户或组织可以在信息交互平台上建立一个公共社交网络标识，并允许公众(例如，在信息交互平台上的任何用户)与该公共社交网络标识在信息交互平台上进行交流，该交流可以基于一种单向确认的方式，而无需用户之间互相确认。例如，用户可以选择订阅公共社会网络标识(例如，“关注”公共社会网络身份)消息或发布信息，通过如订阅这类的单向确认方式，成为公共社会网络标识的社交网络联系人。公共社交网络身份的拥有者还可以将订阅了其消息或发布信息的其他用户作为其社交网络联系人。
信息交互平台上的每个用户和每个公共社会网络标识均具有社交网络联系人列表，以供其与其列表中的用户或公共社会网络标识采用即时通信消息等形式进行交流。例如，在一个社交群组内的用户可以通过信息交互平台提供的接口进行相互通信，而用户之间也可以通过信息交互平台提供的接口进行相互通信。
客户端可以为诸如电脑，智能手机、平板电脑和电子书阅读器之类的电子设备。该电子设备可以安装有信息交互平台的应用程序客户端，或者安装有浏览器，然后通过浏览器访问信息交互平台的网页客户端。客户端可以根据用户的不同而分为：购买者使用的购买客户端110和配送者使用的配送客户端140。其中，购买者通过购买客户端110在企业注册的公众账号中购买物品，配送客户端140通过企业服务器130的指示将购买者购买的物品配送给购买者。除此之外，购买客户端110和配送客户端140基本相同。
服务器可以通过无线或者有线网络和客户端相连。服务器根据用途的不同而分为：为客户端提供服务的社交服务器120和为企业提供服务的企业服务器 130。其中，社交服务器120可以是一台或者多台服务器，还可以是一个云计算中心。换句话说，社交服务器120可以由一台服务器实现；也可以由多台服务器组合实现，每台服务器承担相同或者不同的功能，比如有用于注册和登录的服务器、用于保存用户头像的服务器、用于保存频道信息及配置信息的服务器、用于保存图片或视频的服务器、用于为购买客户端110提供服务的服务器，用于为公众号提供服务的服务器等等；社交服务器120也可以采用云计算中心实现，云计算中心是一整片服务集群所形成的虚拟计算平台。企业服务器130可以是一台或者多台服务器，还可以是一个云计算中心。
请参考图2，其示出了本发明一个实施例提供的物品配送方法的方法流程图。该物品配送方法可以应用于图1所示的实施场景中，当然也可以用于其它实施场景中。该物品配送方法，包括：
步骤201，企业服务器接收购买客户端发送的配送请求，该配送请求是购买者借助购买客户端通过公众号购买物品后生成的。
根据本发明的实施例，物品的出售者可以通过企业服务器在信息交互平台上注册公众号(为了描述的简便，该企业服务器下文也称为注册有公众号的企业服务器)。也就是说，公众号是物品的出售者在信息交互平台上的标识。购买客户端可以关注(例如订阅)物品的出售者注册的该公众号。购买客户端通过关注的公众号成功向企业服务器购买物品后可以发送配送请求。
步骤202，企业服务器根据配送请求确定购买者所购买的物品和购买者的位置。
步骤203，企业服务器根据购买者的位置，从公众号的各个配送客户端中确定满足预设条件的配送客户端。公众号的各个配送客户端例如是关注该公众号的配送客户端。
步骤204，企业服务器向配送客户端发送配送指令，该配送指令用于指示配送客户端的配送者向购买者配送物品。
步骤205，配送客户端接收企业服务器发送的配送指令。
步骤206，配送客户端指示该配送客户端的配送者向购买者配送物品。
其中，步骤201-204可以单独实现成为企业服务器侧的实施例，步骤205和206可以单独实现成为配送客户端侧的实施例。
综上所述，本发明实施例提供的物品配送方法，通过根据配送请求确定购买者所购买的物品和购买者的位置，该配送请求是购买客户端通过关注的公众号成功向企业服务器购买物品后发送的；根据购买者的位置，从关注有公众号的各个配送客户端中确定满足预设条件的配送客户端；向配送客户端发送配送指令，该配送指令用于指示配送客户端的配送者向购买者配送物品，可以直接通过企业服务器确定配送客户端，再向该配送客户端发送配送指令，即可指示配送人员向购买者配送物品，解决了商家门店的负责人员需要根据购买者填写的地址信息确定最近的门店，并通知最近的门店的店员联系配送者配送物品，导致配送过程耗时的问题，达到了提高配送效率的效果。
请参考图3，其示出了本发明另一实施例提供的物品配送方法的方法流程图。该物品配送方法可以应用于图1所示的实施场景中，当然也可以用于其它实施场景中。该物品配送方法，包括：
步骤301，企业服务器接收购买客户端发送的物品信息、购买者的位置和购买客户端的第二标识，该物品信息是购买客户端通过所关注的公众号获取到的。
企业(例如，物品的出售者)预先注册公众号，通过公众号发布所售物品的物品信息。购买者先通过购买客户端关注(或订阅)该公众号，再打开与该公众号的对话界面，该对话界面包括购物控件，当购买者通过购买客户端触发该购物控件时，购买客户端向企业服务器发送购物页面请求，企业服务器在接收到该购物页面请求后，将包含有各个物品的物品信息的购物页面发送给购买客户端，购买客户端对购物页面进行展示。若购买者想要购买某个物品，可以通过购买客户端向企业服务器发送所要购买的物品的物品信息和购买客户端的第二标识，其中，物品信息至少包括物品标识和物品数量，还可以包括物品简介等描述信息，本实施例不作限定。第二标识用于唯一标识购买客户端，可以是在购买客户端中登录的帐号(例如购买者在信息交互平台上注册的账号)、OpenID等，本实施例不作限定。
可选的，购买客户端可以在显示对话界面时弹出弹框，购买者可以在该弹框中设置是否允许公众号获取其位置。当购买者在弹框中设置允许公众号获取其位置时，购买客户端可以在每次打开对话界面时，获取购买者的位置发送给企业服务器，企业服务器可以根据该位置来安排配送人员。具体地，购买客户 端可以通过XML数据包的形式将位置信息发送给企业服务器。
在一种可能的实现方式中，XML数据包如下所示：
<xml>
<ToUserName><！[CDATA[toUser]]></ToUserName>
<FromUserName><！[CDATA[fromUser]]></FromUserName>
<CreateTime>123456789</CreateTime>
<MsgType><！[CDATA[event]]></MsgType>
<Event><！[CDATA[LOCATION]]></Event>
<Latitude>23.137466</Latitude>
<Longitude>113.352425</Longitude>
<Precision>119.385040</Precision>
</xml>
其中，ToUserName是公众号，FromUserName是购买者的微信帐号，CreateTime是消息创建时间，MsgType是消息类型，Event是事件类型，Latitude是地理位置纬度，Longitude是地理位置经度，Precision是地理位置精度。
弹框可以在购买者关注该公众号后，首次打开对话界面时显示一次，以后不显示；也可以在每次打开对话界面时都显示，本实施例不作限定。其中，购买者还可以在公众号的对话界面修改在弹框中的设置，本实施例不作限定。
例如，当信息交互平台是微信时，企业可以预先在微信的公众平台上注册公众号，再通过企业服务器发布所售物品的信息。当购买者通过购买客户端关注该公众号，并通过购买客户端打开该公众号的对话界面，且该对话界面中包括“购物”的控件时，购买者可以点击该控件，此时，购买客户端向企业服务器发送购物请求，企业服务器向购买客户端返回购物页面，购买者通过购买客户端选择所需购买的物品后，购买客户端将该物品的物品信息、购买客户端的位置和购买者的微信帐号发送给企业服务器。
步骤302，企业服务器根据物品信息生成订单。
步骤303，企业服务器将订单和第二标识发送给社交服务器，社交服务器指示购买客户端完成支付。
社交服务器根据第二标识确定购买客户端，并根据该订单得到购买客户端所需支付的金额，指示购买客户端支付该金额来完成支付。
当信息交互平台是微信时，本步骤中的社交服务器可以是微信服务器。
步骤304，企业服务器接收购买客户端在完成支付后发送的通知信息。
购买客户端在完成支付后，会向企业服务器发送支付完成的通知信息，企业服务器在接收到通知信息后，可以将该通知信息作为配送请求，并确定需要向购买者配送该物品。即，配送请求是购买客户端通过关注的公众号成功向企业服务器购买物品后发送的。其中，配送请求包括购买客户端的第二标识。
可选的是，在完成支付后，不是购买客户端，而是社交服务器向企业服务器发送支付完成的通知信息。
本实施例中，企业服务器需要从关注该公众号的各个配送客户端中筛选满足预设条件的配送客户端，并通过该配送客户端来指示配送者配送物品。当只存在一个配送者时，企业服务器直接将该配送者确定为满足预设条件的配送者；当存在至少两个配送者时，企业服务器还需要从该至少两个配送者中确定出满足预设条件的配送者。例如，企业服务器可以选择处于空闲状态的配送者，也可以选择默认的配送者，还可以根据购买客户端发送的要求选择配送者等等，下面通过以下步骤对选择配送者的流程进行介绍。
步骤305，企业服务器根据配送请求确定购买者所购买的物品和购买者的位置。
企业服务器根据第二标识确定购买客户端，再读取该购买客户端发送的物品信息和位置，确定购买者所购买的物品和购买者的位置。
步骤306，企业服务器读取该公众号的各个配送客户端的配送者的个人信息，该个人信息至少包括配送者的位置。公众号的配送客户端例如是关注该公众号的配送客户端。
通常，企业服务器会安排距离购买者较近的配送者向购买者配送物品，这样既可以提高配送效率，也可以节省配送者所消耗的配送成本。例如，当x药店在北京和上海有门店，且购买者的位置在上海时，企业服务器可以安排上海门店的配送者向购买者配送药品。其中，配送者可以是企业的员工，如导购，也可以是企业临时雇佣的专门用于配送的人员，如快递员，本实施例不作限定。
由于企业服务器需要获知每个配送者的位置，因此，可以预先将每个配送者的位置注册到企业服务器中。因此，本实施例提供的方法，还包括：配送客户端在企业服务器中预存配送者的个人信息，该个人信息包括配送者的位置， 或者，该个人信息包括配送者的位置和标签，该标签用于描述配送者所属的分类。
标签用于描述配送者所属的分类，例如，标签可以是配送者的服务等级，例如，标签为五星配送者、四星配送者等等；或者，标签可以是配送者的职业，例如，标签为药剂师、导购员、快递员等等；本实施例不对标签作限定。其中，标签可以是配送者在企业服务器中设置得到的，也可以企业服务器根据购买者对配送者的评价生成的，本实施例不作限定。
其中，个人信息还可以包括配送者的年龄、性别、工作年限等等信息，本实施例不作限定。
步骤307，企业服务器根据配送者的位置，筛选与购买者的位置之间的距离小于预定距离阈值的配送者。
其中，预定距离阈值可以自行设置和修改，本实施例不作限定。
当企业服务器根据位置筛选得到一个配送者时，将该配送者确定为满足预设条件的配送者；当企业服务器根据位置筛选得到至少两个配送者时，还需要从该至少两个配送者中确定出满足预设条件的配送者。例如，企业服务器可以选择处于空闲状态的配送者，也可以选择默认的配送者，还可以根据购买客户端发送的要求选择配送者。
具体地，根据位置确定满足预设条件的配送者的配送客户端，还包括：
1)若接收到购买客户端发送的条件信息，则读取各个配送者的个人信息中所包括的标签，该条件信息用于限制配送者所属的分类，该标签用于描述配送者所属的分类；
2)筛选标签与条件信息相匹配的配送者。
例如，购买客户端的条件信息指示需要五星配送者配送，则企业服务器从至少两个配送者里选择标签为五星配送者的配送者；或者，购买者可能对药品的用途不熟悉，通过购买客户端的条件信息指示需要药剂师配送，则企业服务器从至少两个配送者里选择标签为药剂师的配送者。由于可以根据购买客户端发送的要求确定配送者，使得配送过程更加人性化。
步骤308，企业服务器向社交服务器发送配送链接和筛选得到的各个配送客户端的第一标识，社交服务器将配送链接推送给各个第一标识所对应的配送客户端。除了配送链接和第一标识外，企业服务器还可以向社交服务器发送服务 标识，社交服务器根据服务标识确定配送服务，并根据配送服务将配送链接推送给第一标识所对应的配送客户端。由于企业的公众号可能会提供多种服务，因此，企业服务器还可以为每种服务设置一个服务标识，并将服务和服务标识的对应关系发送给社交服务器，使得社交服务器可以根据服务标识确定服务类型。
配送链接用于请求配送页面，且配送链接可以简要描述配送，配送页面用于详细描述配送。例如，配送链接可以是“配送通知”的文字信息；配送页面可以包括购买者的位置、所购买的物品的图文介绍、配送者的位置到购买者的位置之间的地图、预计配送时长等等。
例如，请参考图3B所示的配送链接的示意图，图中配送客户端接收到的配送链接的文字信息为“您有一条配送通知”。
可选的，企业服务器不仅仅可以指示社交服务器向筛选出的各个配送客户端发送配送链接，还可以指示社交服务器向所有配送客户端发送配送链接，也可以指示社交服务器向某些部门的配送客户端发送配送链接，本实施例不作限定。
在一种具体的实现方式中，企业服务器向社交服务器发送的消息内容如下：
Figure PCTCN2016105208-appb-000001
其中，touser为成员ID列表，用于存储接收配送链接的各个配送客户端。当存在多个配送客户端时，各个配送客户端之间用‘|’分隔。当配送客户端指定为@all，则向关注该企业的全部成员发送。还可以设置要向其发送消息的配 送客户端的最大数量。例如，发送的配送客户端的数量最多为1000个。
Toparty为部门ID列表，用于存储接收配送链接的各个配送客户端所属的部门。当存在多个部门时，各个部门之间用‘|’分隔。当配送客户端指定为@all时忽略本参数。还可以设置要向其发送消息的部门的最大数量。例如，部门的数量最多为100个。
Totag为标签ID列表，用于存储接收配送链接的各个配送客户端所属的标签。当存在多个标签时，各个标签之间用‘|’分隔。当配送客户端指定为@all时忽略本参数。
Msgtype为消息类型，本实施例中指定为text。
Agentid为服务标识，content为消息内容，safe表示是否是保密消息。例如，可以设置数值0表示否，数值1表示是。通常，企业服务器默认数值为0。
例如，当信息交互平台是微信时，企业服务器将配送链接、服务标识和各个配送客户端的微信帐号发送给公众平台，公众平台向各个配送客户端推送配送链接。
步骤309，配送客户端接收社交服务器发送的配送链接。
步骤310，在触发配送链接时，配送客户端向企业服务器发送配送信息请求，配送信息请求用于请求配送信息，配送信息至少包括购买者的位置信息。
当配送者想要配送时，可以点击该配送链接，此时配送客户端确定配送者触发配送链接，向企业服务器发送配送信息请求，该配送信息请求用于向企业服务器请求更详细地描述配送的配送页面。
步骤311，企业服务器接收至少一个配送客户端在触发配送链接时发送的配送信息请求。
步骤312，企业服务器向至少一个配送客户端发送配送信息。
其中，配送信息可以包括购买者的位置和所需要配送的物品。
步骤313，配送客户端接收并展示企业服务器发送的配送信息。
步骤314，在接收到配送者触发的确认信号时，配送客户端向企业服务器发送确认信息。
若配送者想要向该购买者配送物品，则可以触发确认信号，配送客户端在接收到确认信号后，向企业服务器发送确认配送的确认信息。
例如，请参考图3C所示的确认信息的生成示意图，图中显示有购买者的位 置和交易信息，若配送者想要配送，则点击“确认”控件，配送客户端确定接收到确认信号，生成确认信息发送给企业服务器；若配送者不想配送，则点击“取消”控件，结束流程。
步骤315，企业服务器将发送确认信息的配送客户端确定为满足预设条件的配送客户端。
当企业服务器接收到一个配送客户端发送的确认信息时，直接将该配送客户端确定为满足预设条件的配送客户端；当企业服务器接收到至少两个配送客户端发送的确认信息时，将最早发送确认信息的配送客户端确定为满足预设条件的配送客户端。
步骤316，企业服务器向配送客户端发送配送指令，该配送指令用于指示配送客户端的配送者向购买者配送物品。
其中，企业服务器向满足预设条件的配送客户端发送配送指令，配送指令可以包括购买者的位置和所需要配送的物品。可选的，配送指令还可以包括购买者的联系方式等，以便于配送者联系购买者，提高配送的成功率。
例如，请参考图3D所示的配送指令的显示示意图，图中的配置指令包括购买者姓名、购买者的位置、物品名称、物品数量、联系电话等。
步骤317，配送客户端接收企业服务器发送的配送指令。
步骤318，配送客户端指示配送者向购买者配送物品。
可选的，向配送客户端发送配送指令之后，还包括：
1)接收购买客户端发送的评价信息，该评价信息是根据配送者本次的配送行为生成的；
2)根据评价信息更新配送者的个人信息，例如更新个人信息中的标签。
购买者在接收到物品后，还可以对配送者本次的配送行为进行评价，例如，配送者根据配送时长、服务态度等维度对配送行为进行打分，企业服务器综合本次分数和历史分数，对配送者与服务等级挂钩的标签进行更新。这样配送者的标签与配送质量挂钩，配送者会努力提高配送质量。
例如，配送者A第5次配送物品，前4次的配送分数均为90分，本次的配送分数为85分，且五星配送者的分值范围为90-100、四星配送者的分值范围为80-90，则确定将配送者A的标签由五星配送者更新为四星配送者。
可选的，企业服务器还可以将配送者的信息发送给购买客户端，以便购买 者与配送者联系。其中，配送者的信息可以包括配送者的位置、联系方式等等。
此外，本领域的技术人员可以理解，微信只是信息交互平台的一种，本公开中的信息交互平台还可以是其他的任何即时通信平台。
请参考图3E，其示出根据本发明另一实施例的物品配送方法。该物品配送方法涉及了购买者微信客户端、微信服务器、企业服务器、公众平台和配送者微信客户端。
1.购买者微信客户端关注企业的公众号，购买者点开公众号的会话界面，在页面的菜单中打开微商城链接。
其中，该微商城链接即为购物控件。
2.购买者微信客户端向企业服务器发送物品展示请求和微信帐号。
3.企业服务器根据微信帐号向购买者微信客户端推送物品展示页面。
4.购买者微信客户端向企业服务器发送位置、物品信息、数量、微信帐号等信息。
5.企业服务器生成订单，向微信服务器发送支付请求，该订单包括物品信息、数量、微信帐号等信息。
6微信服务器根据微信帐号向购买者微信客户端发送密码输入页面。
7.购买者微信客户端输入密码进行支付，并在支付成功后向企业服务器发送支付成功的通知信息。
8.企业服务器根据地理位置确定最近的门店，将配送链接、服务标识、各个配送客户端的微信帐号发送给公众平台。
9.公众平台根据服务标识确定配送后，向各个配送者微信客户端发送配送链接。
10.配送者微信客户端接收并显示配送链接。
11.在配送者点击配送链接时，配送者微信客户端向企业服务器发送配送信息请求。
12.企业服务器向配送者微信客户端发送配送信息。
13.配送者微信客户端接收并显示配送信息。
14.若配送者确定需要配送，配送者点击“确认配送”的选项，配送者微信客户端接收到确认信号，并向企业服务器发送确认信息。
15.企业服务器确定发送确认信息的配送者，并将该配送者的信息发送给购买者微信客户端。
其中，配送者的信息可以包括配送者的位置、联系方式等等。
可选的，可以将公众平台设置在微信服务器上，微信包括支付平台和公众平台，支付平台用于处理上述步骤5和6中与支付和密码相关的操作，企业的公众号是在公众平台上注册的，这样，可以将图3中的微信服务器替换为支付平台。
综上所述，本发明实施例提供的物品配送方法，通过根据配送请求确定购买者所购买的物品和购买者的位置，该配送请求是购买客户端通过关注的公众号成功向企业服务器购买物品后发送的；根据购买者的位置，从关注有公众号的各个配送客户端中确定满足预设条件的配送客户端；向配送客户端发送配送指令，该配送指令用于指示配送客户端的配送者向购买者配送物品，可以直接通过企业服务器确定配送客户端，再向该配送客户端发送配送指令，即可指示配送人员向购买者配送物品，解决了商家门店的负责人员需要根据购买者填写的地址信息确定最近的门店，并通知最近的门店的店员联系配送者配送物品，导致配送过程耗时的问题，达到了提高配送效率的效果。
另外，通过根据配送者的位置，筛选与购买者的位置之间的距离小于预定距离阈值的配送者，使得企业服务器安排距离购买者较近的配送者向购买者配送物品，这样既可以提高配送效率，也可以节省配送者所消耗的配送成本。
另外，通过接收到购买客户端发送的条件信息，读取各个配送者的个人信息中所包括的标签；筛选标签与条件信息相匹配的配送者；可以根据购买客户端的要求确定配送者，使得配送过程更加人性化。
另外，通过根据购买客户端发送的评价信息更新配送者的个人信息中的标签，使得各个配送者的标签与配送质量挂钩，配送者会努力提高配送质量。
请参考图4，其示出了本发明一个实施例提供的物品配送装置的结构框图，该物品配送装置可以应用于图1所示的企业服务器中。该物品配送装置，包括：
请求接收模块410，用于接收购买客户端发送的配送请求；
信息确定模块420，用于根据请求接收模块得到的配送请求确定购买者所购买的物品和购买者的位置；
客户端确定模块430，用于根据信息确定模块420确定的购买者的位置确定满足预设条件的配送者的配送客户端；
指令发送模块440，用于向客户端确定模块430确定的配送客户端发送配送指令，配送指令用于指示配送者向购买者配送物品。
综上所述，本发明实施例提供的物品配送装置，通过根据配送请求确定购买者所购买的物品和购买者的位置，该配送请求是购买客户端通过关注的公众号成功向企业服务器购买物品后发送的；根据购买者的位置，从关注有公众号的各个配送客户端中确定满足预设条件的配送客户端；向配送客户端发送配送指令，该配送指令用于指示配送客户端就的配送者向购买者配送物品，可以直接通过企业服务器确定配送客户端，再向该配送客户端发送配送指令，即可指示配送人员向购买者配送物品，解决了商家门店的负责人员需要根据购买者填写的地址信息确定最近的门店，并通知最近的门店的店员联系配送者配送物品，导致配送过程耗时的问题，达到了提高配送效率的效果。
请参考图5，其示出了本发明再一实施例提供的物品配送装置的结构框图，该物品配送装置可以应用于图1所示的企业服务器中。该物品配送装置，包括：请求接收模块510、信息确定模块520、客户端确定模块530和指令发送模块540。
请求接收模块510，用于接收购买客户端发送的配送请求，配送请求是购买者借助购买客户端通过公众号购买物品后生成的，所述公众号是物品的出售者在信息交互平台上的标识；
信息确定模块520，用于根据请求接收模块得到的配送请求确定购买者所购买的物品和购买者的位置；
客户端确定模块530，用于根据信息确定模块520确定的购买者的位置，从公众号的各个配送客户端中确定满足预设条件的配送客户端；
指令发送模块540，用于向客户端确定模块530确定的满足预设条件的配送客户端发送配送指令，配送指令用于指示满足预设条件的配送客户端的配送者向购买者配送物品。
可选的，客户端确定模块530，包括：
信息读取单元531，用于读取公众号的各个配送客户端的配送者的个人信息，个人信息至少包括配送者的位置；
第一筛选单元532，用于根据配送者的位置，筛选与购买者的位置之间的距离小于预定距离阈值的配送者；
客户端确定单元533，用于将第一筛选单元532筛选得到的配送者的配送客户端确定为满足预设条件的配送客户端。
可选的，客户端确定模块530，还包括：
标签读取单元534，用于在接收到购买客户端发送的条件信息时，读取各个配送者的个人信息中所包括的标签，条件信息用于限制配送者所属的分类，标签用于描述配送者所属的分类；
第二筛选单元535，用于根据所述购买客户端发送的条件信息选择配送者，例如，筛选标签读取单元534得到的标签与条件信息相匹配的配送者。
可选的，本实施例提供的物品配送装置，还包括：
信息接收模块550，用于在指令发送模块540向配送客户端发送配送指令之后，接收购买客户端发送的评价信息，评价信息是根据配送者本次的配送行为生成的；
标签更新模块560，用于根据信息接收模块550接收的评价信息更新配送者的个人信息，例如更新个人信息中的标签。
可选的，客户端确定单元533，具体用于：
读取所述公众号的各个配送客户端的配送者的个人信息，所述个人信息至少包括所述配送者的位置；
根据所述配送者的位置，筛选与所述购买者的位置之间的距离小于预定距离阈值的配送者；
向社交服务器发送配送链接和筛选得到的各个配送客户端的第一标识，社交服务器将配送链接推送给各个第一标识所对应的配送客户端；
接收至少一个配送客户端在触发配送链接时发送的配送信息请求，配送信息请求用于请求配送信息，配送信息至少包括购买者的位置信息；
向至少一个配送客户端发送配送信息；
将响应所述配送信息而发送确认信息的配送客户端确定为满足预设条件的配送客户端。
可选的，请求接收模块510，包括：
第一接收单元511，用于接收购买客户端发送的所购买物品的物品信息、购 买者的位置和购买客户端的第二标识，物品信息是购买客户端通过公众号获取到的；
订单生成单元512，用于根据第一接收单元511接收的物品信息生成订单；
信息发送单元513，用于将订单生成单元512生成的订单和第二标识发送给社交服务器，以便社交服务器指示购买客户端完成支付；
第二接收单元514，用于接收购买客户端在完成支付后发送的通知信息。
综上所述，本发明实施例提供的物品配送装置，通过根据配送请求确定购买者所购买的物品和购买者的位置，该配送请求是购买客户端通过关注的公众号成功向企业服务器购买物品后发送的；根据购买者的位置，从关注有公众号的各个配送客户端中确定满足预设条件的配送客户端；向配送客户端发送配送指令，该配送指令用于指示配送客户端的配送者向购买者配送物品，可以直接通过企业服务器确定配送客户端，再向该配送客户端发送配送指令，即可指示配送人员向购买者配送物品，解决了商家门店的负责人员需要根据购买者填写的地址信息确定最近的门店，并通知最近的门店的店员联系配送者配送物品，导致配送过程耗时的问题，达到了提高配送效率的效果。
另外，通过根据配送者的位置，筛选与购买者的位置之间的距离小于预定距离阈值的配送者，使得企业服务器安排距离购买者较近的配送者向购买者配送物品，这样既可以提高配送效率，也可以节省配送者所消耗的配送成本。
另外，通过接收到购买客户端发送的条件信息，读取各个配送者的个人信息中所包括的标签；筛选标签与条件信息相匹配的配送者；可以根据购买客户端的要求确定配送者，使得配送过程更加人性化。
另外，通过根据购买客户端发送的评价信息更新配送者的个人信息中的标签，使得各个配送者的标签与配送质量挂钩，配送者会努力提高配送质量。
请参考图6，其示出了本发明一个实施例提供的物品配送装置的结构框图，该物品配送装置可以应用于图1所示的配送客户端中。该物品配送装置，包括：
指令接收模块610，用于接收注册有公众号的企业服务器发送的配送指令，配送指令是购买客户端通过关注的公众号成功向企业服务器购买物品发送配送请求，且企业服务器在根据配送请求确定购买者所购买的物品和购买者的位置，根据购买者的位置，从关注有公众号的各个配送客户端中确定满足预设条件的 配送客户端后发送的，公众号是用户或组织在信息交互平台上建立的一个公共社交网络标识；
配送指示模块620，用于指示配送客户端的配送者向购买者配送物品。
综上所述，本发明实施例提供的物品配送装置，通过接收注册有公众号的企业服务器发送的配送指令，该配送指令是购买客户端通过关注的公众号成功向企业服务器购买物品发送配送请求，且企业服务器在根据配送请求确定购买者所购买的物品和购买者的位置，根据购买者的位置，从关注有公众号的各个配送客户端中确定满足预设条件的配送客户端后发送的，公众号是用户或组织在信息交互平台上建立的一个公共社交网络标识；指示配送客户端的配送者向购买者配送物品，可以直接通过企业服务器确定配送客户端，再向该配送客户端发送配送指令，即可指示配送人员向购买者配送物品，解决了商家门店的负责人员需要根据购买者填写的地址信息确定最近的门店，并通知最近的门店的店员联系配送者配送物品，导致配送过程耗时的问题，达到了提高配送效率的效果。
请参考图7，其示出了本发明再一实施例提供的物品配送装置的结构框图，该物品配送装置可以应用于图1所示的配送客户端中。该物品配送装置，包括：指令接收模块710和配送指示模块720。
指令接收模块710，用于接收企业服务器发送的配送指令，配送指令是企业服务器接收购买客户端发送的配送请求，根据配送请求确定购买者所购买的物品和购买者的位置，根据购买者的位置，从公众号的各个配送客户端中确定满足预设条件的配送客户端后发送的，所述配送请求是所述购买者借助所述购买客户端通过公众号购买物品后生成的，公众号是物品的出售者在信息交互平台上建立的标识；
配送指示模块720，用于指示配送客户端的配送者向购买者配送物品。
可选的，本实施例提供的物品配送装置，还包括：
信息预存模块730，用于在指令接收模块710接收注册有公众号的企业服务器发送的配送指令之前，在企业服务器中预存配送者的个人信息，个人信息包括配送者的位置，或者，个人信息包括配送者的位置和标签，标签用于描述配送者所属的分组。
可选的，本实施例提供的物品配送装置，还包括：
链接接收模块740，用于在指令接收模块710接收企业服务器发送的配送指令之前，接收社交服务器发送的配送链接，社交服务器接收到企业服务器发送的配送链接和筛选得到的各个配送客户端的第一标识，根据第一标识确定配送客户端后发送所述配送链接；
请求发送模块750，用于在触发链接接收模块740得到的配送链接时，向企业服务器发送配送信息请求，配送信息请求用于请求配送信息，配送信息至少包括购买者的位置信息；
信息展示模块760，用于接收并展示企业服务器发送的配送信息；
信息发送模块770，用于在接收到配送者触发的确认信号时，向企业服务器发送确认信息。
综上所述，本发明实施例提供的物品配送装置，通过接收注册有公众号的企业服务器发送的配送指令，该配送指令是购买客户端通过关注的公众号成功向企业服务器购买物品发送配送请求，且企业服务器在根据配送请求确定购买者所购买的物品和购买者的位置，根据购买者的位置，从关注有公众号的各个配送客户端中确定满足预设条件的配送客户端后发送的，公众号是用户或组织在信息交互平台上建立的一个公共社交网络标识；指示配送客户端的配送者向购买者配送物品，可以直接通过企业服务器确定配送客户端，再向该配送客户端发送配送指令，即可指示配送人员向购买者配送物品，解决了商家门店的负责人员需要根据购买者填写的地址信息确定最近的门店，并通知最近的门店的店员联系配送者配送物品，导致配送过程耗时的问题，达到了提高配送效率的效果。
需要说明的是：上述实施例提供的物品配送装置在进行物品配送时，仅以上述各功能模块的划分进行举例说明，实际应用中，可以根据需要而将上述功能分配由不同的功能模块完成，即将物品配送装置的内部结构划分成不同的功能模块，以完成以上描述的全部或者部分功能。另外，上述实施例提供的物品配送装置与物品配送方法实施例属于同一构思，其具体实现过程详见方法实施例，这里不再赘述。
上述本发明实施例序号仅仅为了描述，不代表实施例的优劣。
本领域普通技术人员可以理解实现上述实施例的全部或部分步骤可以通过硬件来完成，也可以通过程序来指令相关的硬件完成，所述的程序可以存储于一种计算机可读存储介质中，上述提到的存储介质可以是只读存储器，磁盘或光盘等。
以上所述仅为本发明的较佳实施例，并不用以限制本发明，凡在本发明的精神和原则之内，所作的任何修改、等同替换、改进等，均应包含在本发明的保护范围之内。

Claims (20)

  1. 一种物品配送方法，其特征在于，所述方法包括：
    接收购买客户端发送的配送请求，所述配送请求是购买者借助所述购买客户端通过公众号购买物品后生成的，所述公众号是物品的出售者在信息交互平台上的标识；
    根据所述配送请求确定所述购买者所购买的所述物品和所述购买者的位置；
    根据所述购买者的位置，从所述公众号的各个配送客户端中确定满足预设条件的配送客户端；
    向所述满足预设条件的配送客户端发送配送指令，所述配送指令用于指示所述满足预设条件的配送客户端的配送者向所述购买者配送所述物品。
  2. 根据权利要求1所述的方法，其特征在于，所述根据所述购买者的位置，从所述公众号的各个配送客户端中确定满足预设条件的配送客户端，包括：
    读取所述公众号的各个配送客户端的配送者的个人信息，所述个人信息至少包括所述配送者的位置；
    根据所述配送者的位置，筛选与所述购买者的位置之间的距离小于预定距离阈值的配送者；
    将筛选得到的所述配送者的配送客户端确定为满足所述预设条件的配送客户端。
  3. 根据权利要求2所述的方法，其特征在于，所述根据所述购买者的位置，从所述公众号的各个配送客户端中确定满足预设条件的配送客户端，还包括：
    根据所述购买客户端发送的条件信息选择配送者，其中所述条件信息用于限制所述配送者所属的分类。
  4. 根据权利要求1所述的方法，其特征在于，向所述满足预设条件的配送客户端发送配送指令之后，还包括：
    接收所述购买客户端发送的评价信息，所述评价信息是根据所述配送者本 次的配送行为生成的；
    根据所述评价信息更新所述配送者的个人信息。
  5. 根据权利要求1所述的方法，其特征在于，所述根据所述购买者的位置，从所述公众号的各个配送客户端中确定满足预设条件的配送客户端，包括：
    读取所述公众号的各个配送客户端的配送者的个人信息，所述个人信息至少包括所述配送者的位置；
    根据所述配送者的位置，筛选与所述购买者的位置之间的距离小于预定距离阈值的配送者；
    向社交服务器发送配送链接和筛选得到的各个配送客户端的第一标识，所述社交服务器将所述配送链接推送给各个第一标识所对应的配送客户端；
    接收至少一个配送客户端在触发所述配送链接时发送的配送信息请求，所述配送信息请求用于请求配送信息，所述配送信息至少包括所述购买者的位置信息；
    向所述至少一个配送客户端发送所述配送信息；
    将响应所述配送信息而发送确认信息的配送客户端确定为满足所述预设条件的配送客户端。
  6. 根据权利要求1至5任一项所述的方法，其特征在于，所述接收购买客户端发送的配送请求，包括：
    接收所述购买客户端发送的所购买物品的物品信息、所述购买者的位置和所述购买客户端的第二标识，所述物品信息是所述购买客户端通过所述公众号获取到的；
    根据所述物品信息生成订单；
    将所述订单和所述第二标识发送给社交服务器，以便所述社交服务器指示所述购买客户端完成支付；
    接收所述购买客户端在完成支付后发送的通知信息。
  7. 一种物品配送方法，其特征在于，所述方法包括：
    接收企业服务器发送的配送指令，所述配送指令是所述企业服务器接收购 买客户端发送的配送请求，根据所述配送请求确定购买者所购买的所述物品和所述购买者的位置，根据所述购买者的位置，从所述公众号的各个配送客户端中确定满足预设条件的配送客户端后发送的，所述配送请求是所述购买者借助所述购买客户端通过公众号购买物品后生成的，所述公众号是物品的出售者在信息交互平台上建立的标识；
    指示所述配送客户端的配送者向所述购买者配送所述物品。
  8. 根据权利要求7所述的方法，其特征在于，所述接收企业服务器发送的配送指令之前，还包括：
    在所述企业服务器中预存所述配送者的个人信息，所述个人信息包括所述配送者的位置。
  9. 根据权利要求7或8所述的方法，其特征在于，所述接收企业服务器发送的配送指令之前，还包括：
    接收社交服务器发送的配送链接，所述社交服务器接收到所述企业服务器发送的配送链接和筛选得到的各个配送客户端的第一标识，根据所述第一标识确定所述配送客户端后发送所述配送链接；
    在触发所述配送链接时，向所述企业服务器发送配送信息请求，所述配送信息请求用于请求配送信息，所述配送信息至少包括所述购买者的位置信息；
    接收并展示所述企业服务器发送的所述配送信息；
    在接收到所述配送者触发的确认信号时，向所述企业服务器发送确认信息。
  10. 一种物品配送装置，其特征在于，所述装置包括：
    请求接收模块，用于接收购买客户端发送的配送请求，所述配送请求是购买者借助所述购买客户端通过公众号购买物品后生成的，所述公众号是物品的出售者在信息交互平台上的标识；
    信息确定模块，用于根据所述请求接收模块得到的所述配送请求确定所述购买者所购买的所述物品和所述购买者的位置；
    客户端确定模块，用于根据所述信息确定模块确定的所述购买者的位置，从所述公众号的各个配送客户端中确定满足预设条件的配送客户端；
    指令发送模块，用于向所述客户端确定模块确定的所述满足预设条件的配送客户端发送配送指令，所述配送指令用于指示所述满足预设条件的配送客户端的配送者向所述购买者配送所述物品。
  11. 根据权利要求10所述的装置，其特征在于，所述客户端确定模块，包括：
    信息读取单元，用于读取所述公众号的各个配送客户端的配送者的个人信息，所述个人信息至少包括所述配送者的位置；
    第一筛选单元，用于根据所述配送者的位置，筛选与所述购买者的位置之间的距离小于预定距离阈值的配送者；
    客户端确定单元，用于将所述第一筛选单元筛选得到的所述配送者的配送客户端确定为满足所述预设条件的配送客户端。
  12. 根据权利要求11所述的装置，其特征在于，所述客户端确定模块，还包括：
    第二筛选单元，用于根据所述购买客户端发送的条件信息选择配送者，其中所述条件信息用于限制所述配送者所属的分类。
  13. 根据权利要求10所述的装置，其特征在于，所述装置，还包括：
    信息接收模块，用于在所述指令发送模块向所述配送客户端发送配送指令之后，接收所述购买客户端发送的评价信息，所述评价信息是根据所述配送者本次的配送行为生成的；
    标签更新模块，用于根据所述信息接收模块接收的所述评价信息更新所述配送者的个人信息。
  14. 根据权利要求10所述的装置，其特征在于，所述客户端确定单元，具体用于：
    读取所述公众号的各个配送客户端的配送者的个人信息，所述个人信息至少包括所述配送者的位置；
    根据所述配送者的位置，筛选与所述购买者的位置之间的距离小于预定距 离阈值的配送者；
    向社交服务器发送配送链接和筛选得到的各个配送客户端的第一标识，所述社交服务器将所述配送链接推送给各个第一标识所对应的配送客户端；
    接收至少一个配送客户端在触发所述配送链接时发送的配送信息请求，所述配送信息请求用于请求配送信息，所述配送信息至少包括所述购买者的位置信息；
    向所述至少一个配送客户端发送所述配送信息；
    将响应所述配送信息而发送确认信息的配送客户端确定为满足所述预设条件的配送客户端。
  15. 根据权利要求10至14任一项所述的装置，其特征在于，所述请求接收模块，包括：
    第一接收单元，用于接收所述购买客户端发送的所购买物品的物品信息、所述购买者的位置和所述购买客户端的第二标识，所述物品信息是所述购买客户端通过所述公众号获取到的；
    订单生成单元，用于根据所述第一接收单元接收的所述物品信息生成订单；
    信息发送单元，用于将所述订单生成单元生成的所述订单和所述第二标识发送给社交服务器，以便所述社交服务器指示所述购买客户端完成支付；
    第二接收单元，用于接收所述购买客户端在完成支付后发送的通知信息。
  16. 一种物品配送装置，其特征在于，所述装置包括：
    指令接收模块，用于接收企业服务器发送的配送指令，所述配送指令是所述企业服务器接收购买客户端发送的配送请求，根据所述配送请求确定购买者所购买的所述物品和所述购买者的位置，根据所述购买者的位置，从所述公众号的各个配送客户端中确定满足预设条件的配送客户端后发送的，所述配送请求是所述购买者借助所述购买客户端通过公众号购买物品后生成的，所述公众号是物品的出售者在信息交互平台上建立的标识；
    配送指示模块，用于指示所述配送客户端的配送者向所述购买者配送所述物品。
  17. 根据权利要求16所述的装置，其特征在于，所述装置，还包括：
    信息预存模块，用于在所述指令接收模块接收注册有公众号的企业服务器发送的配送指令之前，在所述企业服务器中预存所述配送者的个人信息，所述个人信息包括所述配送者的位置。
  18. 根据权利要求16或17所述的装置，其特征在于，所述装置，还包括：
    链接接收模块，用于在所述指令接收模块接收企业服务器发送的配送指令之前，接收社交服务器发送的配送链接，所述社交服务器接收到所述企业服务器发送的配送链接和筛选得到的各个配送客户端的第一标识，根据所述第一标识确定所述配送客户端后发送所述配送链接；
    请求发送模块，用于在触发所述链接接收模块得到的所述配送链接时，向所述企业服务器发送配送信息请求，所述配送信息请求用于请求配送信息，所述配送信息至少包括所述购买者的位置信息；
    信息展示模块，用于接收并展示所述企业服务器发送的所述配送信息；
    信息发送模块，用于在接收到所述配送者触发的确认信号时，向所述企业服务器发送确认信息。
  19. 一种物品配送装置，包括：
    至少一个处理器；和
    存储器，所述存储器存储有程序指令，所述指令当由所述处理器执行时，配置所述装置执行根据权利要求1-9中任一项所述的方法。
  20. 一种计算机可读存储介质，包括程序指令，所述指令当由计算装置的处理器执行时，配置所述装置执行根据权利要求1-9中任一项所述的方法。
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