WO2017047844A1 - 서비스 제공장소 정보를 기반으로 한 서비스 제공방법 - Google Patents
서비스 제공장소 정보를 기반으로 한 서비스 제공방법 Download PDFInfo
- Publication number
- WO2017047844A1 WO2017047844A1 PCT/KR2015/009805 KR2015009805W WO2017047844A1 WO 2017047844 A1 WO2017047844 A1 WO 2017047844A1 KR 2015009805 W KR2015009805 W KR 2015009805W WO 2017047844 A1 WO2017047844 A1 WO 2017047844A1
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- service
- service providing
- information
- providing place
- portable terminal
- Prior art date
Links
- 238000000034 method Methods 0.000 title claims abstract description 98
- 238000005516 engineering process Methods 0.000 claims description 10
- 235000013305 food Nutrition 0.000 abstract description 41
- 235000016213 coffee Nutrition 0.000 abstract description 16
- 235000013353 coffee beverage Nutrition 0.000 abstract description 16
- 238000004891 communication Methods 0.000 description 18
- 230000007274 generation of a signal involved in cell-cell signaling Effects 0.000 description 16
- 230000008569 process Effects 0.000 description 10
- 230000008901 benefit Effects 0.000 description 7
- 235000013361 beverage Nutrition 0.000 description 6
- 230000006870 function Effects 0.000 description 5
- 238000012790 confirmation Methods 0.000 description 4
- 238000010586 diagram Methods 0.000 description 4
- 238000012795 verification Methods 0.000 description 4
- 238000009825 accumulation Methods 0.000 description 3
- 238000010411 cooking Methods 0.000 description 3
- 238000012986 modification Methods 0.000 description 3
- 230000004048 modification Effects 0.000 description 3
- 235000019640 taste Nutrition 0.000 description 3
- 230000003796 beauty Effects 0.000 description 2
- 230000005540 biological transmission Effects 0.000 description 2
- 235000020965 cold beverage Nutrition 0.000 description 2
- 238000010276 construction Methods 0.000 description 2
- 239000000796 flavoring agent Substances 0.000 description 2
- 235000019634 flavors Nutrition 0.000 description 2
- 238000009434 installation Methods 0.000 description 2
- 239000000463 material Substances 0.000 description 2
- 238000010295 mobile communication Methods 0.000 description 2
- 238000012546 transfer Methods 0.000 description 2
- 238000002604 ultrasonography Methods 0.000 description 2
- 239000002699 waste material Substances 0.000 description 2
- 230000003213 activating effect Effects 0.000 description 1
- 239000000284 extract Substances 0.000 description 1
- 235000013410 fast food Nutrition 0.000 description 1
- 238000007726 management method Methods 0.000 description 1
- 238000004519 manufacturing process Methods 0.000 description 1
Images
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/08—Payment architectures
- G06Q20/20—Point-of-sale [POS] network systems
- G06Q20/204—Point-of-sale [POS] network systems comprising interface for record bearing medium or carrier for electronic funds transfer or payment credit
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
- G06Q30/0238—Discounts or incentives, e.g. coupons or rebates at point-of-sale [POS]
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/80—Services using short range communication, e.g. near-field communication [NFC], radio-frequency identification [RFID] or low energy communication
Definitions
- the present invention relates to a service providing method based on service providing place information, and more specifically, a service server makes a payment according to service order information received from a mobile terminal, accesses a specific service providing place within a specified time, and provides a service.
- the service providing location information is received from the portable terminal receiving the signal including the providing location information and confirming the service providing location information, and a service server according to the service order information and the service providing location information provides a terminal of the corresponding service providing location.
- the present invention relates to a service providing method based on service providing place information which transmits the service order information to the user and instructs the corresponding service to be provided to the user.
- the user moves to the counter to order and receives a notification device, etc.
- the service is provided by moving and receiving food.
- the patent discloses a food ordering and information providing method using Bluetooth, wherein the restaurant includes a Bluetooth application server in which a customer owns a wireless communication device equipped with Bluetooth and a service for delivering the service to the wireless communication device.
- the food information D / B (Data Base) includes food order information including at least one food order information, food origin or food characteristic information, cooking process information, food advertisement, or a coupon for each food in the Bluetooth application server. Storing in; When the customer visits a restaurant, the Bluetooth application server in the restaurant recognizes the wireless communication device of the customer, extracts food order information stored in the food information D / B (Data Base), and uses a Bluetooth communication protocol.
- Providing the extracted food order information to the wireless communication device Selecting an ordered food to be ordered based on the food ordering information received from the Bluetooth application server in the wireless communication device, and providing the selected ordering information to the Bluetooth application server through a Bluetooth communication protocol; And food-related information including at least one food origin or food characteristic information, cooking process information, food advertisement or coupon for the food ordered by the customer based on the food order information provided from the wireless communication device in the application server. Extracting from the food information D / B (Data Base); And providing, by the application server, the extracted food related information to the customer wireless communication device through a Bluetooth communication protocol.
- the conventional pre-booking method has to visit the store in accordance with the provision time of the service, such as food, if there is a problem that does not receive the service if not visited in time.
- the service such as food, beverages, coffee, etc.
- food or coffee may cool down and the taste may be reduced.
- ice may melt and the cold drink may not be provided.
- the present invention is to overcome the problems of the prior art as described above, the present invention is ordered and settled before the store visits without waiting time for ordering and payment of food, beverages or coffee and the like, such as store information when visiting stores
- the service provider information is transmitted to the service server through the mobile terminal, and the service server instructs the terminal to provide the service so that the user can wait for food, drinks or coffee while sitting at the service provider.
- the purpose is to provide a service providing method based on the service providing place information.
- an object of the present invention is to provide a service providing method based on the information on the service providing place where the user starts the manufacturing of the food, drink or coffee and enter the best service as the user enters the store. .
- the service server the step of receiving the service order information received from the portable terminal, the service server, the step of making a payment according to the service order information, the service server, designated Receiving the signal including the service providing place information within the time and receiving the service providing place information from the portable terminal confirming the service providing place information, wherein the service server receives the service order information and the service providing place information Transmitting the service order information to the terminal of the service providing place and instructing to provide the service, and the service server transmitting the service order information to the terminal of the service providing place and commanding the service providing.
- the service providing method of a service providing place based on information including the steps:
- the service server receiving the signal containing the service providing location information and receiving the service providing location information from the portable terminal confirming the service providing location information, the service server, the Receiving the service order information received from the portable terminal, the service server, the step of making a payment according to the service order information, the service server, according to the received service providing location information and the service order information Transmitting the service order information to a terminal of a service providing place and instructing to provide the corresponding service; and wherein the service server has transmitted the service order information to the terminal of the corresponding service providing place and instructed to provide the corresponding service. Notifying the terminal It is achieved by a service providing method for providing location-based service information.
- the corresponding service is provided according to the service order information and the service providing place information visited by the user at the time of visiting the service providing place within a designated time.
- the user can sit in the seat and wait for the service without waiting for ordering and paying for services such as food, beverage or coffee, and can reduce user inconvenience.
- the service order information and service order information are automatically By canceling the payment, the user can be prevented from losing unexpectedly.
- a user when a user first visits a service provider, he / she sits in a seat without waiting time for ordering and paying for food, beverages or coffee, enters service order information to be provided using a portable terminal, and after the payment is made, the user visits
- the service may be provided at the service providing place according to the service providing place information and the service order information, thereby reducing user inconvenience.
- FIG. 1 is a block diagram illustrating a service providing method based on service providing place information received after receiving service order information according to an embodiment of the present invention.
- FIG. 2 is a block diagram illustrating a service providing method based on service providing place information, which is received by receiving service order information after receiving service providing place information according to an embodiment of the present invention.
- FIG. 3 is a flowchart illustrating a service providing method based on service providing place information which is received after receiving service order information according to an embodiment of the present invention.
- FIG. 4 is a flowchart illustrating a service providing method based on service providing place information, which is received by receiving service order information after receiving service providing place information according to an embodiment of the present invention.
- a service is a concept including both tangible or intangible services. It includes intangible services such as food preparation, beverage or coffee serving, beauty as well as tangible services such as food, beverages, coffee and industrial products.
- intangible services such as food preparation, beverage or coffee serving, beauty as well as tangible services such as food, beverages, coffee and industrial products.
- the taste, flavor, and flavor may fall, and a service that needs to be consumed immediately after cooking may be an optimal case.
- the service providers include all places where tangible and intangible services are provided, such as restaurants, coffee shops, convenience stores, clothing stores, beauty salons, department stores and hypermarkets.
- restaurants, coffee shops, convenience stores, clothing stores, beauty salons, department stores and hypermarkets such as restaurants, coffee shops, convenience stores, clothing stores, beauty salons, department stores and hypermarkets.
- the case of a restaurant or a coffee shop may correspond to an optimal place.
- the portable terminal 10 may include a mobile phone, a personal PC, a work PC, a merchant PC, a tablet PC, and the like.
- the portable terminal 10 may include a receiver for receiving a signal including service providing place information. Examples of the receiver include a microphone capable of receiving high frequency or ultrasonic waves, a slave capable of receiving radio waves of Bluetooth technology, and receiving a signal including other service providing information. Any device can be used.
- the portable terminal 10 receives a signal including service providing place information, grasps service providing place information, displays the service available at the service providing place on the portable terminal 10, and provides service providing place information to the service server.
- An application that can be transmitted to may be mounted.
- the user may download in advance from the service server 20 or the like and install the portable terminal 10. After installation, the user can enter user information such as ID and password and register as a member.
- a prepaid card purchased at an offline service providing place or an online service providing server may be registered in advance in the application. In this case, registration is performed by inputting prepaid card information such as a purchased card number, pin number or password. By registering the prepaid card in advance, the payment can be proceeded to the prepaid card payment method (S121, S251) to be described later.
- the type, price, etc. of services that can be provided at the service providing place identified through the reception of a signal including service providing place information by the application of the portable terminal 10 may be displayed on the screen of the user portable terminal. It is possible to enter service order information. It is also possible for a user to add a special order in addition to the normal service order. For example, when ordering coffee, it is also possible to specially order dark or light according to the user's taste. These special orders can be saved and reused later when placing the same order. It is possible to include a special order for the types of services that can be provided at the service providing place identified through the reception of the signal including the service providing place information and to display them on the screen of the user portable terminal.
- the user can choose to receive the signal automatically at the service providing place or after the receiving unit is activated.
- the application is executed and the service providing location information is obtained. Even if the user manually activates the receiver, after manually activating the signal reception and the application is executed, the service providing place information is obtained.
- the user may select an automatic method and a manual method in consideration of both the convenience and battery efficiency of the portable terminal 10.
- the signal generator 40 including the service providing place information may be any device capable of generating a signal. For example, it plays the role of a speaker in the case of ultrasonic or high frequency and a master in the case of Bluetooth technology. In the case of Bluetooth technology, the signal generator 40 including the service providing place information serves as a master device, and the portable terminal 10 receiving the service serves as a slave device. These are connected to form a piconet.
- the generator 40 continuously generates a signal within a service available time, and has a portable terminal 10 capable of receiving a signal including service providing place information within a service available time. When the user enters the service providing place, the portable terminal 10 receives a signal including the service providing place information.
- a process of pairing between the master device installed at the service providing place and the user's portable terminal 10 serving as a slave is required.
- the master device of the specific service providing place may be paired by searching for the user's portable terminal 10 using the addition of a device.
- the Bluetooth of the user's portable terminal 10 should be in operation.
- the password inputs letters or numbers assigned to the portable terminal 10 of the user acting as a slave.
- the Bluetooth of the user portable terminal 10 enters a specific service providing place during operation, the master of the specific service providing place and the user portable terminal 10 is automatically connected, the user portable terminal 10 receives a Bluetooth signal including service providing location information from a master device of a specific store.
- the signal can be anything that can include service location information, such as sound waves, ultrasonic waves, high frequencies, and radio waves.
- Ultrasound, radio frequency or radio waves outside the human hearing range are preferred.
- Ultrasound or high frequency may have a frequency of 18000-20000 Hz.
- radio waves may have a frequency of 2400-2500 MHz used in Bluetooth technology.
- the signal reception is made only in a specific service factory, thereby increasing the accuracy of signal reception. If the frequency of the ultrasonic wave or high frequency exceeds 20000 Hz, there is a problem that the signal reception is performed outside the service factory, and the accuracy of the ultrasonic or high frequency reception of the microphone included in the portable terminal entered into the service provider may occur. In addition, when the frequency of the ultrasonic wave or high frequency is less than 18000 Hz, a problem occurs that the user feels uncomfortable because it is located in the human hearing range.
- a general speaker When the frequency of the ultrasonic wave or high frequency exceeds 20000 Hz, a general speaker may have a problem generating an ultrasonic wave or a high frequency signal, and a problem may occur when receiving an ultrasonic wave or a high frequency signal through a general microphone.
- the ultrasonic wave or the high frequency signal including the service providing place information may be configured as a high frequency pattern or an ultrasonic pattern which alternately generates and pauses the ultrasonic wave or the high frequency.
- the ultrasonic wave or high frequency signal including the service providing place information may have a configuration of repeating the generation of the ultrasonic wave or the high frequency signal at regular intervals after generating the signal for the first time.
- a microphone of the user portable terminal 10 receives or recognizes the generated frequency or frequency of the generated ultrasonic wave or high frequency, and provides a service location by combining the generated frequency or frequency of the ultrasonic wave or high frequency generated by the application of the portable terminal 10. I can grasp the information.
- the minimum unit of the ultrasonic wave or the high frequency signal including the service providing place information may include signal generation, signal pause, and signal generation, and may include two signal generations and one signal pause.
- the signal is generated N times, the signal pause is made N-1 times, and N has a value of two or more times.
- the ultrasonic wave or high frequency signal including the service providing place information may be configured to be repeated in units of three sets of signal generation as one set.
- the number of times that an ultrasonic wave or a high frequency signal including service location information generates an ultrasonic wave or a high frequency signal including service location information by an ultrasonic wave or a high frequency pattern which alternately generates an ultrasonic wave or a high frequency signal and a pause It is desirable to have a range of 15 times.
- the number of signal generations is two, the number of cases of the ultrasonic or high frequency signal including the service providing place information may be limited by combining the frequency of the signal and the number of signal generations, thereby causing a problem in signal diversity.
- the first signal generated wirelessly as the start signal of the reception of the ultrasonic wave or the high frequency signal including the service location information only when the number of signal generations is three or more times, and the last signal generation is the ultrasonic wave including the service location information.
- the signal can be used as a termination signal for high frequency signal reception, thereby increasing the accuracy of signal reception.
- the total time of radio transmission by the ultrasonic or high frequency signal pattern becomes long, and thus the possibility of interference due to ambient noise increases, and based on the service providing place information using the ultrasonic or high frequency signal pattern. There may be a problem that the user of the service providing method is long to wait for the signal reception.
- the pause time of the ultrasonic wave or high frequency signal pattern including service providing place information that alternately generates a signal and stops is preferably in a range of 0.1 seconds or more and 5 seconds or less. If the ultrasonic or high frequency signal pause time is less than 0.1 second, the interval between the signal generation and the signal generation is too short, it may be difficult to determine the number of ultrasonic or high frequency signal generation.
- the receiver of the portable terminal 10 recognizes and grasps the radio or ultrasonic signals transmitted wirelessly, there is a risk of misidentifying two signal generations as one signal generation, and a service in which the frequency of the ultrasonic or high frequency signal and the number of signal generations are combined. There is a risk of errors in the location information provided.
- a user may not receive a desired service because the service is not successfully provided based on the service providing place information using an ultrasonic wave or a high frequency signal pattern. If the ultrasonic or high frequency signal pause time exceeds 5 seconds, the total time of radio transmission of the signal by the ultrasonic or high frequency signal pattern becomes long, which increases the possibility of interference by ambient noise, etc., and provides a service location using the ultrasonic or high frequency signal pattern. There may be a problem that a user of a service providing method based on information waits for receiving an ultrasonic wave or a high frequency signal.
- the service server 20 is connected to a plurality of service providing terminals 30 by wire or wirelessly, and is also connected to the portable terminal 10 by wire or wirelessly.
- the service server 20 receives the service order information and the service providing place information from the portable terminal 10 using a wired or wireless information communication network, and notifies the portable terminal 10 of the completion of the service providing command and the coupon or point accumulation.
- the service server 20 makes a corresponding service providing command to the corresponding service providing terminal 30 according to service order information and service providing information using a wired or wireless information communication network, and the user provides the corresponding service at the corresponding service providing location. Will receive.
- the service server 20 is wired or wirelessly connected to a credit / debit card company server or a mobile communication company server for payment.
- the service server 20 may perform a payment according to the service order information by a credit / debit card company server and a credit / debit card payment method (S122) through a wired or wireless information communication network.
- the service server 20 may also perform payment according to the service order information through a wired or wireless information communication network through a mobile communication company server and a mobile phone payment method (S123).
- the service providing place terminal 30 may be any device capable of receiving a service providing command from the service server 20.
- the service providing command is transmitted to the corresponding service providing place terminal 30 according to the service providing place information, and when the employees of the service providing place recognize the service providing place, the corresponding service is provided to the user according to the service order information.
- the service providing terminal 30 is a concept including a point of sales (POS) terminal.
- the service server is equipped with an application that performs the function of displaying the service information and receiving and confirming the high-frequency signal containing the service providing place information is received a high frequency containing the service providing place information is received.
- the service server is equipped with an application that performs the function of displaying the service information and receiving and confirming the high-frequency signal containing the service providing place information is received a high frequency containing the service providing place information is received.
- the portable terminal including the microphone enters into the service providing place and receives the high frequency signal including the service providing place information from the speaker installed in the service providing place and receives the service providing place information from the portable terminal confirming the service providing place information.
- the service server receiving the service order information received from the portable terminal, the service server performing a payment according to the service order information, and the service server provides the received service Place information and remind Transmitting the service order information to a terminal of a corresponding service providing place according to service order information and instructing to provide the corresponding service; and the service server transmitting the service order information to the terminal of the corresponding service providing place and providing the corresponding service.
- a service providing method based on service providing place information, the method including notifying the portable terminal that the mobile terminal has been commanded.
- the present invention although the order and payment of food, drink or coffee is made in advance, such a service order is delivered only to the service server is characterized in that the final order is not made in the store
- the service order information is transmitted to the designated service provider terminal through the service server only when the reception and confirmation of the signal including the service order of the consumer and the service provider location according to the store visit are made in the application mounted on the portable terminal.
- the present invention does not need to pre-order by specifying a specific store and arrival time, and there is a feature that a service order is not notified to a management server of a specific store and a final order is not made without a visit of a specific store by a consumer.
- the present invention can reduce the psychological burden of the consumer because the consumer does not need to specify a specific store and the estimated time of arrival in advance, the consumer can visit the desired store in a free time even if the service is pre-ordered, and a separate order There is an advantage that can be provided without the desired service in a short time.
- the present invention even if you visit the store first without prior order, the reception and confirmation of the signal containing the service provider information is automatically made in the application mounted on the portable terminal, if the service information is displayed, the seat first without waiting for the order to service It is possible to place an order so you can get the service you want quickly.
- the store and the estimated time of arrival since the final order is made only when two conditions, a signal reception including a service providing place information and a service order information input, are satisfied, the store and the estimated time of arrival must be specified, and the specific store at the estimated time of arrival. It is possible to solve the problem of providing a smooth service only when arriving at the station, and unexpected time and material waste does not occur even if the customer has not visited a specific pre-ordered store.
- the service order information and payment inputted from the portable terminal are first transmitted only to the service server, and the customer arrives at a desired store at a desired time and receives and confirms a signal including service providing place information from the portable terminal. Only when the service providing place information is transmitted, the service server transmits the service order information to the terminal of the arrival store to prepare for the service after the customer arrives at the store, and the service is provided.
- the service server is equipped with an application for displaying the service information and performing the function of receiving and confirming the ultrasonic signal of the frequency 18000-20000 Hz including the service providing location information and the service providing location information
- the service is received from the portable terminal which enters into the service providing place within a designated time and receives the ultrasonic signal of 18000-20000 Hz frequency including the service providing place information from the speaker installed in the service providing place and confirms the service providing place information.
- Receiving the information on the place provided Transmitting, by the service server, the service order information to a terminal of the service providing place according to the received service order information and the service providing place information and instructing the service to be provided;
- a service providing method based on service providing place information the method comprising transmitting the service order information to the terminal and notifying the portable terminal that the service is provided.
- the service server is equipped with an application for displaying the service information and performing the function of receiving and confirming the ultrasonic signal of the frequency 18000-20000 Hz including the service providing location information and the service providing location information
- a portable terminal including a microphone that receives an ultrasonic wave of the included 18000-20000 Hz frequency enters the service providing place, and the ultrasonic wave of the 18000-20000 Hz frequency including the service providing place information is provided from a speaker installed in the service providing place.
- a service providing method based on service providing place information may be provided, the method including transmitting the service order information to the terminal of a place and notifying the portable terminal that the service is provided.
- FIG. 1 is a block diagram illustrating a service providing method based on service providing place information received after receiving service order information according to an embodiment of the present invention.
- a service providing method based on service providing place information is configured as follows.
- the service order information is transmitted from the portable terminal 10 to the service server 20 (S110) and the service server ( In step 20), the payment is processed by the service order information (S120).
- the payment method may be a prepaid card payment method (S121), a credit / debit card payment method (S122) or a mobile phone payment method (S123).
- S121 a prepaid card payment method
- S122 a credit / debit card payment method
- S123 mobile phone payment method
- Coupon voucher payment, bank transfer payment, bank account payment, and smart card payment is also possible.
- the user pays in advance online or offline and purchases the prepaid card.
- Card information and the like of the prepaid card purchased are input into the application of the portable terminal and registered. Accordingly, the prepaid card is also registered in the service server 20.
- the service order information is transmitted to the service server 20 (S110), the amount is subtracted according to the service order information.
- the service server 20 transmits the deductible and balance information to the portable terminal 10 to proceed with the payment of the prepaid card payment method 121.
- the service server 20 credits the user through the portable terminal 10.
- / Debit card information is requested through the process of verifying the credit / debit card company server.
- Credit / debit card information includes your social security number, mobile phone number, credit / debit card number, credit / debit card password, credit / debit card expiration date, card security code (CSC), and card verification value.
- CVV Card Verification Code
- ISP Internet Secure Payment
- the service server 20 transmits user information to the user through the portable terminal 10. This is done by requesting and confirming this with the carrier server.
- the user information may include a social security number, a mobile phone number, a mobile phone authentication number, an ISP (Internet Secure Payment) password, a secure click password, and the like.
- the service server 20 may check whether the payment is made through the portable terminal 20, and when the payment is made, the service server 20 is portable. The terminal can notify the completion of the payment.
- the service server 20 may notify the portable terminal 10 of the cancellation. That is, when the portable terminal 10 does not receive a signal including service providing place information within a specified time, and the service server 20 does not receive the corresponding service providing place information from the portable terminal 10 (S150), the payment is made. Canceled.
- the designated time may be varied by the user or the service server 20 and usually 24 hours is preferred.
- the portable terminal 10 When the user having the portable terminal 10 capable of receiving a signal including service providing place information within a designated time after the payment is made (S120) enters the service providing place, the portable terminal 10 includes the service providing place information. Receive the signal (S130) and confirms the service providing place information through the portable terminal (10) (S140). Through checking the service providing place information (S140), the user is checked whether the user enters the service providing place or by chance to receive the service.
- the portable terminal 10 After the service providing place information confirmation 140 by the user, the portable terminal 10 transmits the service providing place information to the service server 20 (S150).
- the service server 20 transmits the service order information received first to the service providing place terminal 30 installed at the corresponding service providing place according to the service providing place information received later to make a service providing command (S160).
- the service server 20 After the service providing command (S160), the service server 20 notifies the portable terminal 10 of the service providing command completion notification (S170). The user recognizes the service providing command completion notification (S170) through the portable terminal 10 and waits for service provision while sitting at a seat. The user is provided with the corresponding service according to the service order information at the service providing place according to the service providing place information by the service providing command (S160).
- the service server 20 may accumulate coupons or points corresponding to the payment according to the service order and may notify the coupon or point accumulation to the portable terminal 10 (S180).
- the service server 20 transmits the benefit according to the condition satisfaction to the portable terminal 10 and the user who recognizes the benefit may enjoy the benefit.
- the accumulated coupons or points can be used for future payments.
- FIG. 2 is a block diagram illustrating a service providing method based on service providing place information, which is received by receiving service order information after receiving service providing place information according to an embodiment of the present invention.
- a service providing method based on service providing place information is configured as follows.
- the portable terminal 10 When a user having a portable terminal 10 capable of receiving a signal including service providing place information enters a service providing place, the portable terminal 10 receives a signal including service providing place information (S210) and the portable terminal 10. Check the service providing place information through (S220). Through checking the service providing place information (S220), the user is checked whether the user enters the service providing place or by chance to receive the service.
- the portable terminal 10 After the service providing place information confirmation 220 is performed by the user, the portable terminal 10 transmits the service providing place information to the service server 20 (S230).
- the service order information is transmitted from the portable terminal 10 to the service server 20 (S240) and the service server ( In step 20), the payment is processed by the service order information (S250).
- the payment method may be a prepaid card payment method (S251), a credit / debit card payment method (S252) or a mobile phone payment method (S253).
- payment by coupons or points earned in accordance with the payment described below is possible.
- Gift voucher payment, bank transfer payment, bank account payment, and smart card payment is also possible.
- the user pays in advance online or offline and purchases the prepaid card.
- Card information and the like of the prepaid card purchased are input into the application of the portable terminal and registered. Accordingly, the prepaid card is also registered in the service server 20.
- the service order information is transmitted to the service server 20 (S240), the amount is subtracted according to the service order information.
- the service server 20 transmits the deductible and balance information to the portable terminal 10 to proceed with the payment of the prepaid card payment method 121.
- the service server 20 credits the user through the portable terminal 10.
- / Debit card information is requested through the process of verifying the credit / debit card company server.
- Credit / debit card information includes your social security number, mobile phone number, credit / debit card number, credit / debit card password, credit / debit card expiration date, card security code (CSC), and card verification value.
- CVV Card Verification Code
- ISP Internet Secure Payment
- the service server 20 sends the user information to the user through the portable terminal 10. This is done by requesting and confirming this with the carrier server.
- the user information may include a social security number, a mobile phone number, a mobile phone authentication number, an ISP (Internet Secure Payment) password, a secure click password, and the like.
- the service server 20 may check whether the payment is made through the portable terminal 20, and when the payment is made, the service server 20 is portable. The terminal can notify the completion of the payment.
- the service server 20 transmits the service order information received later to the service providing place terminal 30 installed at the corresponding service providing place according to the service providing place information that has been transmitted first, thereby making a service providing command (S260).
- the service server 20 After the service providing command (S260), the service server 20 notifies the portable terminal 10 of the service providing command completion notification (S270). The user recognizes the service providing command completion notification (S270) through the portable terminal 10 and waits for service provision while sitting at a seat. The user is provided with the corresponding service according to the service order information at the service providing place according to the service providing place information by the service providing command (S260).
- the service server 20 may accumulate a coupon or points corresponding to the payment according to the service order and may notify the portable terminal 10 of the coupon or point accumulation (S280).
- the service server 20 transmits the benefit according to the condition satisfaction to the portable terminal 10 and the user who recognizes the benefit may enjoy the benefit.
- the accumulated coupons or points can be used for future payments.
- the code is described as follows.
- the service providing method based on the service providing place information is not limited to the above specific embodiment, but may be applied to various situations in which the service order information and the service providing place information are combined, and the service providing place applied to various situations. All of the information-based service providing method will be considered to belong to the technical scope of the present invention.
Landscapes
- Business, Economics & Management (AREA)
- Accounting & Taxation (AREA)
- Finance (AREA)
- Engineering & Computer Science (AREA)
- Strategic Management (AREA)
- Development Economics (AREA)
- General Physics & Mathematics (AREA)
- Economics (AREA)
- Theoretical Computer Science (AREA)
- Physics & Mathematics (AREA)
- General Business, Economics & Management (AREA)
- Marketing (AREA)
- Tourism & Hospitality (AREA)
- Entrepreneurship & Innovation (AREA)
- Game Theory and Decision Science (AREA)
- Primary Health Care (AREA)
- Human Resources & Organizations (AREA)
- General Health & Medical Sciences (AREA)
- Health & Medical Sciences (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Cash Registers Or Receiving Machines (AREA)
- Mobile Radio Communication Systems (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
Description
Claims (10)
- 서비스 서버가, 휴대용단말기로부터 입력받은 서비스 주문정보를 전송받는 단계;상기 서비스 서버가, 상기 서비스 주문정보에 따라 결제를 진행하는 단계;상기 서비스 서버가, 지정된 시간 이내에 서비스 제공장소 정보가 포함된 신호 수신하여 상기 서비스 제공장소 정보를 확인한 상기 휴대용 단말기로부터 상기 서비스 제공장소 정보를 전송받는 단계;상기 서비스 서버가, 전송받은 상기 서비스 주문정보와 상기 서비스 제공장소 정보에 따라 해당 서비스 제공장소의 단말기에 상기 서비스 주문정보를 전송하고 해당 서비스 제공을 명령하는 단계; 및상기 서비스 서버가, 해당 서비스 제공장소의 상기 단말기에 상기 서비스 주문정보를 전송하고 해당 서비스 제공을 명령하였음을 상기 휴대용 단말기에 통지하는 단계;를 포함하는 서비스 제공장소 정보를 기반으로 하는 서비스 제공방법.
- 제 1 항에 있어서,상기 서비스 제공장소 정보가 포함된 신호 수신은 블루투스 기술, 초음파 수신 기술 또는 고주파 인식 기술 중 어느 하나 또는 둘 이상이 이용되는 것을 특징으로 하는 서비스 제공장소 정보를 기반으로 하는 서비스 제공방법.
- 제 2 항에 있어서,상기 초음파 수신 기술 또는 고주파 인식 기술은 초음파 또는 고주파의 발생과 휴지를 교대로 반복하는 초음파 패턴 또는 고주파 패턴을 이용하여 초음파 또는 고주파의 주파수와 발생 횟수를 수신 또는 인식하는 것을특징으로 하는 서비스 제공장소 정보를 기반으로 하는 서비스 제공방법.
- 제 1 항 내지 제 3 항 중 어느 한 항에 있어서,상기 결제는 선불카드 결제방식, 신용/직불카드 결제방식 및 휴대전화 결제방식으로 구성되는 군으로부터 선택되는 하나의 방식으로 이루어지는 것을 특징으로 하는 서비스 제공장소 정보를 기반으로 하는 서비스 제공방법.
- 제 4 항에 있어서,상기 서비스 서버가, 상기 결제에 상응하는 쿠폰 또는 포인트를 적립하고 상기 휴대용 단말기에 상기 쿠폰 또는 포인트 적립을 통지하는 단계가 추가로 포함되는 것을 특징으로 하는 서비스 제공장소 정보를 기반으로 하는 서비스 제공방법.
- 서비스 서버가, 서비스 제공장소 정보가 포함된 신호 수신하여 상기 서비스 제공장소 정보를 확인한 휴대용 단말기로부터 상기 서비스 제공장소 정보를 전송받는 단계;상기 서비스 서버가, 상기 휴대용단말기로부터 입력받은 서비스 주문정보를 전송 받는 단계;상기 서비스 서버가, 상기 서비스 주문정보에 따라 결제를 진행하는 단계;상기 서비스 서버가, 전송받은 상기 서비스 제공장소 정보와 상기 서비스 주문정보에 따라 해당 서비스 제공장소의 단말기에 상기 서비스 주문정보를 전송하고 해당 서비스 제공을 명령하는 단계; 및상기 서비스 서버가, 해당 서비스 제공장소의 상기 단말기에 상기 서비스 주문정보를 전송하고 해당 서비스 제공을 명령하였음을 상기 휴대용 단말기에 통지하는 단계;를 포함하는 서비스 제공장소 정보를 기반으로 하는 서비스 제공방법.
- 제 6 항에 있어서,상기 서비스 제공장소 정보가 포함된 신호 수신은 블루투스 기술, 초음파 수신 기술 또는 고주파 인식 기술 중 어느 하나 또는 둘 이상이 이용되는 것을특징으로 하는 서비스 제공장소 정보를 기반으로 한 서비스 제공방법.
- 제 7 항에 있어서,상기 초음파 수신 기술 또는 고주파 인식 기술은 초음파 또는 고주파의 발생과 휴지를 교대로 반복하는 초음파 패턴 또는 고주파 패턴을 이용하여 초음파 또는 고주파의 주파수와 발생 횟수를 수신 또는 인식하는 것을특징으로 하는 서비스 제공장소 정보를 기반으로 하는 서비스 제공방법.
- 제 6 항 내지 제 8 항 중 어느 한 항에 있어서,상기 결제는 선불카드 결제방식, 신용/직불카드 결제방식 및 휴대전화 결제방식으로 구성되는 군으로부터 선택되는 하나의 방식으로 이루어지는 것을 특징으로 하는 서비스 제공장소 정보를 기반으로 한 서비스 제공방법.
- 제 9 항에 있어서,상기 서비스 서버가, 상기 결제에 상응하는 쿠폰 또는 포인트를 적립하고 상기 휴대용 단말기에 상기 쿠폰 또는 포인트 적립을 통지하는 단계가 추가로 포함되는 것을 특징으로 하는 서비스 제공장소 정보를 기반으로 한 서비스 제공방법.
Priority Applications (8)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
CA2997272A CA2997272A1 (en) | 2015-09-18 | 2015-09-18 | Service providing place information based service providing method |
CN201580083185.XA CN108140207A (zh) | 2015-09-18 | 2015-09-18 | 基于服务提供场所信息的服务提供方法 |
PCT/KR2015/009805 WO2017047844A1 (ko) | 2015-09-18 | 2015-09-18 | 서비스 제공장소 정보를 기반으로 한 서비스 제공방법 |
US15/760,297 US20180268450A1 (en) | 2015-09-18 | 2015-09-18 | Service providing place information based service providing method |
JP2018513413A JP2018530818A (ja) | 2015-09-18 | 2015-09-18 | サービス提供場所情報をベースにしたサービス提供方法 |
SG11201801784XA SG11201801784XA (en) | 2015-09-18 | 2015-09-18 | Service providing place information based service providing method |
EP15904174.8A EP3352128A4 (en) | 2015-09-18 | 2015-09-18 | ON SERVICE DELIVERY BASED SERVICE PROCESSING |
HK18114763.6A HK1255628A1 (zh) | 2015-09-18 | 2018-11-19 | 基於服務提供場所信息的服務提供方法 |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
PCT/KR2015/009805 WO2017047844A1 (ko) | 2015-09-18 | 2015-09-18 | 서비스 제공장소 정보를 기반으로 한 서비스 제공방법 |
Publications (1)
Publication Number | Publication Date |
---|---|
WO2017047844A1 true WO2017047844A1 (ko) | 2017-03-23 |
Family
ID=58289239
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/KR2015/009805 WO2017047844A1 (ko) | 2015-09-18 | 2015-09-18 | 서비스 제공장소 정보를 기반으로 한 서비스 제공방법 |
Country Status (8)
Country | Link |
---|---|
US (1) | US20180268450A1 (ko) |
EP (1) | EP3352128A4 (ko) |
JP (1) | JP2018530818A (ko) |
CN (1) | CN108140207A (ko) |
CA (1) | CA2997272A1 (ko) |
HK (1) | HK1255628A1 (ko) |
SG (1) | SG11201801784XA (ko) |
WO (1) | WO2017047844A1 (ko) |
Families Citing this family (6)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US20170345043A1 (en) * | 2016-05-31 | 2017-11-30 | Ncr Corporation | Contactless identification and locating |
KR102245215B1 (ko) * | 2018-09-07 | 2021-04-27 | 주식회사 얍컴퍼니 | 매장 도착 식별을 통한 QoS 기반의 모바일 주문 처리 방법 |
CN109447852A (zh) * | 2018-11-14 | 2019-03-08 | 浙江口碑网络技术有限公司 | 点餐信息的处理方法和装置、以及存储介质和电子装置 |
JP6589077B1 (ja) * | 2019-01-31 | 2019-10-09 | 株式会社Epark | 情報管理装置、情報管理方法及びプログラム |
JP7018908B2 (ja) * | 2019-03-29 | 2022-02-14 | サントリーホールディングス株式会社 | 食品を提供するための方法 |
JP7121151B2 (ja) * | 2021-01-19 | 2022-08-17 | サントリーホールディングス株式会社 | 食品を提供するための店舗装置及びシステム |
Citations (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
JP2007193669A (ja) * | 2006-01-20 | 2007-08-02 | Sii Data Service Kk | 店内サーバ、店外サーバ、及び注文処理方法 |
KR20120043565A (ko) * | 2010-10-26 | 2012-05-04 | 대보시스템즈 주식회사 | 스마트폰을 이용한 주문 방법 |
KR20150019915A (ko) * | 2013-08-16 | 2015-02-25 | 주식회사 브레인트 | Nfc 기능의 스마트 주문 관리 시스템 및 방법 |
KR20150024273A (ko) * | 2013-08-23 | 2015-03-06 | (주) 맑은생각 | 스마트폰을 이용한 주문시스템 및 이를 이용한 주문방법 |
KR20150105015A (ko) * | 2014-03-07 | 2015-09-16 | 에스케이플래닛 주식회사 | 간편 주문 시스템 및 방법 |
Family Cites Families (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US20140136366A1 (en) * | 2012-11-12 | 2014-05-15 | Restaurant Technology Inc. | System and method for receiving and managing remotely placed orders |
CN104346721A (zh) * | 2013-07-29 | 2015-02-11 | 智能技术公司 | 基于智能手机支付的自助服务终端型订购***及支付方法 |
-
2015
- 2015-09-18 SG SG11201801784XA patent/SG11201801784XA/en unknown
- 2015-09-18 JP JP2018513413A patent/JP2018530818A/ja active Pending
- 2015-09-18 CA CA2997272A patent/CA2997272A1/en not_active Abandoned
- 2015-09-18 US US15/760,297 patent/US20180268450A1/en not_active Abandoned
- 2015-09-18 CN CN201580083185.XA patent/CN108140207A/zh active Pending
- 2015-09-18 WO PCT/KR2015/009805 patent/WO2017047844A1/ko active Application Filing
- 2015-09-18 EP EP15904174.8A patent/EP3352128A4/en not_active Withdrawn
-
2018
- 2018-11-19 HK HK18114763.6A patent/HK1255628A1/zh unknown
Patent Citations (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
JP2007193669A (ja) * | 2006-01-20 | 2007-08-02 | Sii Data Service Kk | 店内サーバ、店外サーバ、及び注文処理方法 |
KR20120043565A (ko) * | 2010-10-26 | 2012-05-04 | 대보시스템즈 주식회사 | 스마트폰을 이용한 주문 방법 |
KR20150019915A (ko) * | 2013-08-16 | 2015-02-25 | 주식회사 브레인트 | Nfc 기능의 스마트 주문 관리 시스템 및 방법 |
KR20150024273A (ko) * | 2013-08-23 | 2015-03-06 | (주) 맑은생각 | 스마트폰을 이용한 주문시스템 및 이를 이용한 주문방법 |
KR20150105015A (ko) * | 2014-03-07 | 2015-09-16 | 에스케이플래닛 주식회사 | 간편 주문 시스템 및 방법 |
Non-Patent Citations (1)
Title |
---|
See also references of EP3352128A4 * |
Also Published As
Publication number | Publication date |
---|---|
EP3352128A4 (en) | 2019-04-17 |
HK1255628A1 (zh) | 2019-08-23 |
CN108140207A (zh) | 2018-06-08 |
SG11201801784XA (en) | 2018-04-27 |
JP2018530818A (ja) | 2018-10-18 |
EP3352128A1 (en) | 2018-07-25 |
US20180268450A1 (en) | 2018-09-20 |
CA2997272A1 (en) | 2017-03-23 |
Similar Documents
Publication | Publication Date | Title |
---|---|---|
WO2017047844A1 (ko) | 서비스 제공장소 정보를 기반으로 한 서비스 제공방법 | |
WO2020130480A1 (ko) | 공동 주문 배달 서비스 제공 장치 및 방법 | |
CN107480965A (zh) | 线下信息推送方法和装置 | |
US20120215647A1 (en) | Systems and methods for promoting products and services | |
AU2012267473B2 (en) | Electronic queuing systems and methods | |
JP2007522564A (ja) | 無線販売時点情報管理取引システム及びその方法 | |
EP2936453A1 (en) | Method for issuing a ticket to a customer to a queue, a mobile device and a queue ticket terminal | |
JP2002543500A (ja) | 遠隔注文システム | |
JP2001126123A (ja) | キャッシュレス自動販売システム | |
KR20150103856A (ko) | 공동 결제 서비스 시스템, 공동 결제 서비스를 위한 서버 시스템, 공동 결제 서비스를 위한 가맹점 단말, 모바일 어플리케이션의 공동 결제 처리 방법 | |
JP7104388B2 (ja) | 来店識別によるQoSに基づくモバイル注文の処理方法 | |
JP2005527017A5 (ko) | ||
EP2526388A1 (en) | Client service system for canteen | |
JP2017220173A (ja) | 店舗装置、情報処理方法、およびプログラム | |
KR20100042508A (ko) | 무선 단말기를 이용하는 무인 음식 주문 시스템 및 무인 음식 주문 방법 | |
KR20160052523A (ko) | 단말기를 이용한 유쉐프 서비스 시스템 및 방법 | |
CN106534245A (zh) | Ktv服务要求的通知方法 | |
JP2002215755A (ja) | 外食オーダ方法と外食オーダシステム | |
WO2015086529A1 (en) | Method, system & computer program product | |
KR20150126150A (ko) | 근거리 모바일 주문/결제 방법 및 시스템 | |
KR20210070726A (ko) | 스마트폰 기반의 주문 결제 시스템 | |
JP2017117136A (ja) | 情報処理装置の制御方法、情報処理装置及び制御プログラム | |
WO2014193096A1 (ko) | 스마트폰을 이용한 메뉴 자동주문 방법 | |
KR101555826B1 (ko) | 서비스 제공장소 정보를 기반으로 하는 서비스 제공방법 | |
KR20140057064A (ko) | 가상 계좌를 이용한 송금 시스템 및 방법 |
Legal Events
Date | Code | Title | Description |
---|---|---|---|
121 | Ep: the epo has been informed by wipo that ep was designated in this application |
Ref document number: 15904174 Country of ref document: EP Kind code of ref document: A1 |
|
ENP | Entry into the national phase |
Ref document number: 2997272 Country of ref document: CA |
|
WWE | Wipo information: entry into national phase |
Ref document number: 11201801784X Country of ref document: SG |
|
ENP | Entry into the national phase |
Ref document number: 2018513413 Country of ref document: JP Kind code of ref document: A |
|
WWE | Wipo information: entry into national phase |
Ref document number: 15760297 Country of ref document: US |
|
NENP | Non-entry into the national phase |
Ref country code: DE |
|
REG | Reference to national code |
Ref country code: BR Ref legal event code: B01A Ref document number: 112018005134 Country of ref document: BR |
|
WWE | Wipo information: entry into national phase |
Ref document number: 2018114020 Country of ref document: RU Ref document number: 2015904174 Country of ref document: EP |
|
ENP | Entry into the national phase |
Ref document number: 112018005134 Country of ref document: BR Kind code of ref document: A2 Effective date: 20180315 |