WO2017045550A1 - 订单数据处理方法、通信数据查询方法及服务器 - Google Patents

订单数据处理方法、通信数据查询方法及服务器 Download PDF

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Publication number
WO2017045550A1
WO2017045550A1 PCT/CN2016/098184 CN2016098184W WO2017045550A1 WO 2017045550 A1 WO2017045550 A1 WO 2017045550A1 CN 2016098184 W CN2016098184 W CN 2016098184W WO 2017045550 A1 WO2017045550 A1 WO 2017045550A1
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WIPO (PCT)
Prior art keywords
communication number
order data
communication
temporary
customer
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PCT/CN2016/098184
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English (en)
French (fr)
Inventor
汪小丰
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阿里巴巴集团控股有限公司
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Publication of WO2017045550A1 publication Critical patent/WO2017045550A1/zh

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W12/00—Security arrangements; Authentication; Protecting privacy or anonymity
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers

Definitions

  • the present application relates to the field of Internet communications, and in particular, to a method for processing order data, a data query method, and a server.
  • the phone number is a special kind of privacy. People will choose to inform their own phone number to maintain interpersonal communication, but they don’t want their phone number to be arbitrarily transmitted, causing fraudulent calls and various The consequences of sales advertising and the proliferation of spam messages.
  • the present application provides an order data processing method, a data query method, and a server for facilitating discovery of a leaking user's privacy.
  • an embodiment of the present application provides an order data processing method, including: receiving order data sent by a first client, obtaining a client communication number according to the order data; and determining that the order data needs to be transferred.
  • One or more service platforms respectively assigning one or more temporary communication numbers to the customer communication number for the one or more service platforms, establishing and storing correspondences between the service platform, the temporary communication number, and the customer communication number Transmitting the correspondence between the temporary communication number and the customer communication number to the communication server; And transmitting the one or more temporary communication numbers to the corresponding one or more service platforms.
  • the embodiment of the present application further provides a server, including: an order receiving module, configured to receive order data sent by a client, obtain a client communication number according to the order data, and a platform determining module, configured to determine a required flow of the order data.
  • a server including: an order receiving module, configured to receive order data sent by a client, obtain a client communication number according to the order data, and a platform determining module, configured to determine a required flow of the order data.
  • One or more service platforms an allocation module, configured to allocate one or more temporary communication numbers to the customer communication number for the one or more service platforms, establish and store the service platform, temporary communication number, and Corresponding relationship of the customer communication number;
  • the first sending module is configured to send the correspondence between the temporary communication number and the customer communication number to the communication server; and the second sending module is configured to separately use the one or more temporary communication numbers Send to the corresponding one or more service platforms.
  • the embodiment of the present application further provides a communication data query method, including: receiving a report request, acquiring a client communication number and a report communication number according to the report request; pre-storing according to the client communication number and the report communication number Querying, in the communication record, the temporary communication number that is called by the report communication number; wherein the temporary communication number is associated with the customer communication number; and determining a corresponding service platform according to the temporary communication number; One of the temporary communication numbers corresponds to a service platform.
  • the embodiment of the present application further provides a server, where the server includes: a report request receiving module, configured to receive a report request, obtain a client communication number and a report communication number according to the report request; and the query module is configured to perform communication according to the client The number and the report communication number query a pre-stored communication record to confirm a temporary communication number called by the report communication number; wherein the temporary communication number is associated with the customer communication number; the confirmation module uses Determining a corresponding service platform according to the temporary communication number; wherein one of the temporary communication numbers corresponds to one service platform.
  • a report request receiving module configured to receive a report request, obtain a client communication number and a report communication number according to the report request
  • the query module is configured to perform communication according to the client
  • the number and the report communication number query a pre-stored communication record to confirm a temporary communication number called by the report communication number; wherein the temporary communication number is associated with the customer communication number; the confirmation module uses Determining a corresponding service platform according to the temporary communication number
  • the processing of the order data can be divided into different service platforms according to the role of the processing party. Assign a temporary communication number to each business platform. Make each temporary communication number correspond to one service platform. Once a certain business platform in the order data processing process, the communication number is leaked. The service platform for leaking the communication number can be obtained according to the temporary communication number dialed. In this way, when the communication number leakage occurs, the source of the leakage communication number is found, and then measures can be taken accordingly to avoid recurrence.
  • FIG. 2 is a flowchart of a method for processing order data provided by an embodiment of the present application
  • FIG. 3 is a block diagram of a server provided by an embodiment of the present application.
  • FIG. 4 is a flowchart of a method for querying communication data provided by an embodiment of the present application.
  • FIG. 5 is a block diagram of a server provided by an embodiment of the present application.
  • an order data processing method includes the following steps.
  • Step S10 Receive order data sent by the first client, and obtain a customer communication number according to the order data.
  • the first client may be a smart phone, a desktop computer, a notebook computer, a tablet computer or a smart wearable device.
  • the first client can also be software that can be stored in the memory of any of the above listed devices and run on the devices listed above. The first client can be used by the user to place an order request.
  • the order data may include ordering credentials in the buying and selling transaction
  • the specific content may include goods and/or services ordered by the user.
  • the customer communication number may be attached to the order data.
  • the order data may include a customer communication number.
  • the customer communication number can be obtained.
  • the customer communication number may not be included in the order data, and the customer communication number corresponding to the identity information is read from the local database through the identity information included in the order data.
  • the customer communication number may be the user's phone number, which may be the number of the fixed phone or the number of the mobile phone, and is not limited to any number segment.
  • the manner in which the first client sends the order data may be sent to the server through the Internet. Accordingly, the server can also receive order data via the Internet.
  • Step S12 Determine one or more service platforms that the order data needs to flow.
  • the service flow process of the order data may be determined according to the service flow process of the order data.
  • the consumer sends the order data of the purchased product to the server through the client, and the service platform that can determine the subsequent order data may include an e-commerce platform, a logistics platform, and an after-sales service platform.
  • the service platform may include a technical platform that is built according to certain business logic to provide technical and data interaction support for the business individual.
  • Taobao.com and Jingdong Mall are e-commerce platforms built for individual businesses.
  • the business platform may also include an abstract platform formed by software with similar functions maintained by each business entity.
  • each logistics company can develop its own software system to manage the receipt and distribution of shipments.
  • the service platform may also include a technical support platform for providing certain services to individual individuals in the process of order data flow. Specific examples are companies or business groups that develop software for logistics companies.
  • the process of determining the service platform for order data flow may include: after receiving the order data, specifying the service platform that needs to be transferred according to the predetermined circulation process of the order data.
  • the platform that specifies that the current order data needs to be transferred according to the predetermined circulation process includes an e-commerce platform and a logistics platform.
  • the process of determining the business platform of the order data flow may further include: after the processing of the order data is completed by one service platform, designating the next service platform. Specifically, after the e-commerce platform receives the order data and processes it accordingly, the logistics platform can be designated as the next streaming service platform.
  • the process of determining the service platform for the order data flow may further include: the service platform that needs to perform the flow actively initiates the order data acquisition request, and determines the service platform that issues the order data acquisition request as the service platform that needs to flow.
  • the service platform that needs to perform the flow actively initiates the order data acquisition request
  • determines the service platform that issues the order data acquisition request as the service platform that needs to flow Specifically, for example, an online shop in an e-commerce platform prepares products in response to order data, and the products are handed over to the logistics company.
  • the online shop can only provide the order number to the logistics company, and the logistics company issues an order data acquisition request, which is obtained by the order number. Corresponding order data.
  • the logistics company can be used as a business platform for order data transfer.
  • Step S14 Assign one or more temporary communication numbers to the customer communication number for the one or more service platforms, and establish and store a correspondence between the service platform, the temporary communication number, and the customer communication number.
  • the temporary communication number is allocated for the client communication number, and at least one temporary communication number may be pre-stored locally, and one of the at least one temporary communication number is selected for the customer communication number; and the order data is received. Thereafter, a temporary communication number is generated in accordance with a predetermined rule.
  • a set of communication numbers is provided locally, the set of communication numbers including at least one first temporary communication number.
  • the value range of the first temporary communication number can be effectively defined, and the usage of the first temporary communication number can be managed.
  • a rarely used number is used as a temporary communication number; or a number of a certain section may be used as a temporary communication number.
  • the number between "95000000000 to 9501111111" is used as the temporary communication number.
  • the temporary communication number can be further assigned to the client communication number for the determined service platform situation.
  • a temporary communication number can be assigned to the customer communication number, so that the temporary communication number forms a correspondence with the service platform.
  • the temporary communication number corresponding to the service platform may be allocated to the customer communication number, so that each service platform can correspond to a temporary communication number.
  • each service platform may have a platform identifier, and the platform identifier may have a unique correspondence relationship with the service platform.
  • the platform identification, temporary communication number, and customer communication number can be stored correspondingly.
  • the storage platform identifier, the client communication number, and the temporary communication number may be associated by a data table manner, one column in the data table stores the customer communication number, the other column stores the temporary communication number, and the third column stores the platform identifier. In the data of one row of the data table, there is a correspondence between the platform identifier, the temporary communication number, and the client communication number.
  • a platform identifier can correspond to multiple temporary communication numbers, but a temporary communication number corresponds to only one platform identifier. It can also store the index of the platform identifier, the customer communication number, and the temporary communication number. Specifically, for example, the temporary communication number has a number in the communication number set, and the number is an index, and the temporary communication number can be uniquely determined through the index, so that the customer communication number can be clarified by storing the customer communication number and the index correspondingly. The corresponding temporary communication number.
  • Step S16 Send the correspondence between the temporary communication number and the client communication number to the communication server.
  • the communication server may be a server of the telecommunications carrier, which can make a call to the communication number according to the communication request.
  • a correspondence relationship is issued to the communication server, and a method of issuing associated information may be employed.
  • the association information sent by the server to the communication server may be accompanied by a customer communication number and a temporary communication number to cause the communication server to associate the temporary communication number with the customer communication number.
  • the communication server receives a call request for the temporary communication number, the call request can be converted into a call for the customer communication number associated with the temporary communication number.
  • the association information sent by the server to the communication server is accompanied by a customer communication number and a temporary communication number, and may be a content or a partial content of the related information of the customer communication number and the temporary communication number;
  • One of the number and the temporary communication number is used as the content or partial content of the related information, and the other is an attachment; the customer communication number and the temporary communication number may both be attached to the joint information.
  • the temporary communication number may be “12345678900”, and the customer communication number may be “17095058888”;
  • the content of the related information may be “Binding17095058888&12345678900”; the content of the related information may be “17095058888&12345678900”; the content of the related information may be “Binding 17095058888”, and “12345678900” is attached; the content of the related information may be “Binding 12345678900”, "17095058888” is attached; the content of the related information can also be "Binding", and "17095058888” and "12345678900” are both attached.
  • Step S18 Send the one or more temporary communication numbers to the corresponding one or more service platforms.
  • the temporary communication number is sent to the corresponding service platform, so that the staff of the service platform can establish communication with the user who uses the customer communication number by calling the temporary communication number.
  • the order data is sent to the service platform, so that the service platform obtains its corresponding temporary communication number.
  • the customer communication number can be replaced with a temporary communication number, so that the customer communication number is not included in the order data received by the service platform.
  • each service platform is identified by a temporary communication number.
  • the processing process of the order data may be divided into different service platforms according to the role of the processing party.
  • Each service platform is assigned a temporary communication number so that each temporary communication number can correspond to a service platform.
  • the service platform for leaking the communication number can be obtained according to the temporary communication number dialed. In this way, when the communication number leakage occurs, the source of the leakage communication number is found, and then measures can be taken accordingly to avoid recurrence.
  • the customer's communication number is included in the order data sent by the client.
  • the method may include: replacing the customer communication number included in the order data with the temporary communication number allocated by the customer communication number corresponding to the current service platform of the order data to be received, and sending the order data to the The current service platform to receive the order data.
  • the customer communication number is included in the order data, so that the server can obtain the customer communication number. Furthermore, it is also possible to implement a customer communication number in which the customer can designate a number as a follow-up contact. In order to avoid obtaining the customer communication number after the order data is sent to the service platform, the customer communication number in the order data can be replaced with the temporary communication number before the order data is sent. After receiving the order data, the service platform only obtains the temporary communication number without obtaining the customer communication number. Specifically, the temporary communication numbers allocated for different service platforms are different, so that when sent to different service platforms, the communication number in the order data can be replaced with the temporary communication number corresponding to the platform identifier of the service platform. So realized, business The platform obtains the temporary communication number corresponding to the platform identifier, and implements a correspondence between the temporary communication number and the service platform.
  • the service platform can include one or more second clients.
  • the second client may be a smart phone, a desktop computer, a notebook computer, a tablet computer or a smart wearable device.
  • the second client can also be software that can be stored in the memory of any of the above listed devices and run on any of the above listed devices.
  • the second client can be used for business purposes.
  • the service platform may include one or more second clients.
  • the service platform may be composed of one or more second clients, or may be provided with a software server and interact with the software server through the second client.
  • the second client can obtain a temporary communication number. Specifically, the second client can obtain the order data bound to the temporary communication number.
  • the step S12 may include: receiving order data processing information sent by one or more service platforms; wherein the order data processing information is accompanied by identity information of a next service platform to which the order data flows.
  • the service server receives the order data processing information sent by the service platform, and may indicate that the user of the service platform has completed the response to the order data.
  • the order data can be forwarded to the user of the next service platform for processing response.
  • the server receives the order data processing information and can act as a trigger event for assigning a temporary communication number to the customer communication number. That is, the server receives the order data processing information of the service platform, and then assigns another temporary communication number to the customer communication number. The newly assigned temporary communication number will correspond to the next service platform to which the order data stream is transferred.
  • the order data processing information may indicate that the service platform has responded to the order data and has performed corresponding processing.
  • the order data processing information itself can be a pre-set string that is used to indicate the status of the order data processing.
  • the identity information of the service platform can uniquely represent a service platform.
  • the identity information of the service platform is the platform identifier.
  • the identity information of the service platform may further include account information indicating a user who uses the service platform; or may represent network communication address information of the service platform.
  • the manner in which the order data processing information is accompanied by the identity information of the service platform may include: the identity information is used as part of the order data processing information content; or the identity information is used as an attachment of the order data processing information.
  • the identity information is used as part of the order data processing information content; or the identity information is used as an attachment of the order data processing information.
  • After the seller of the merchandise receives the order data through the service platform it can confirm whether the goods are sufficient and prepare for mailing the goods.
  • the seller can specify the logistics company to mail the goods through the business platform. After the seller selects the logistics company through the business platform, it will serve the service than “the same day.”
  • the device issues order data processing information, and the identity information of the "Sun Rishun Express" will be included in the information.
  • the identity information can be "Sun Rishun Express".
  • the step S12 may include: receiving an order data acquisition request issued by one or more service platforms; the order data acquisition request is accompanied by an order number.
  • the service platform may notify the service platform that subsequently processes the order data.
  • the subsequently processed service platform may issue an order data acquisition request to the server.
  • the server can allocate a temporary communication number and the like, and send the order data bound to the temporary communication number to the service platform.
  • the order data may include an order number.
  • the service platform can issue an order data acquisition request after obtaining the order number from the previous service platform that is transferred.
  • the order number is attached to the order data acquisition request.
  • the order data can be determined according to the order number.
  • the method further includes the following steps.
  • Step S28 Receive a report request, and obtain a report communication number according to the report request.
  • the user upon receiving the report request, it may indicate that there may be a case where the user's customer communication number is leaked. That is, the user finds that the customer communication number is leaked; or the user receives a harassing call or a fraudulent phone or the like.
  • the manner in which the server receives the report request may include: receiving a report request sent by the first client used by the user; the user may make a call to the service center to report that the customer communication number is leaked, and the service center works. The person can enter a report request to the server based on the user's phone content.
  • the manner of obtaining the report communication number according to the report request may include: directly indicating the report communication number in the report request; indicating the time of the call in the report request, and the server is in the customer communication number according to the customer communication number and the call time.
  • the communication number for finding the corresponding originating call is the report communication number.
  • the report communication number may be the number of the fixed telephone or the number of the mobile phone, and is not limited to any number segment.
  • Step S30 Query a temporary communication number of the report communication number call in the communication record of the customer communication number, and determine a service platform corresponding to the temporary communication number.
  • the server can obtain a communication record from a communication server of the telecommunications carrier.
  • the service server can download the communication record from the communication server every predetermined time interval.
  • the service server may also download the communication record of the customer communication number from the communication server after receiving the report request.
  • the report communication number initiates a call to a temporary communication number in the process of establishing communication with the client communication number, and the communication server transfers to the client according to the binding relationship between the temporary communication number and the client communication number.
  • the number initiates the call.
  • the call log there is a called communication number when the communication number is reported by the communication number, and the called communication number is a temporary communication number.
  • each temporary communication number corresponds to one of the service platforms in the order data processing. Therefore, after determining the temporary communication number for initiating the call by the report communication number, the client corresponding to the temporary communication number can be known. Since a temporary communication number is only informed of its corresponding service platform, it can be determined that the user using the service platform has leaked the customer communication number.
  • the method further includes receiving a communication record sent by the communication server, storing the communication record; wherein the communication record has a communication number for initiating the call, and the called temporary communication number.
  • the service server can acquire the communication record from the communication server and further save it. In this way, when the report request is received, the called temporary communication number can be further queried in the communication record to determine the corresponding service platform.
  • the communication record records the communication number of the originating call and the called temporary communication number. It is made possible to match the report communication number in the communication number initiating the call, thereby finding the temporary communication number for reporting the communication number call.
  • the server can receive the communication record sent by the communication server every preset time interval. In the process of order data processing, the content of the communication record may also be different according to the time point of receiving the communication record.
  • an embodiment of the present application further provides a server 100, which includes an order receiving module 10, a platform determining module 12, an allocating module 14, a first sending module 16, and a second sending module 18.
  • the order receiving module 10 is configured to receive order data sent by the client, and obtain a customer communication number according to the order data.
  • the client can be a smart phone, a desktop computer, a laptop computer, a tablet computer, or a smart wearable device.
  • the client can also be software that can be stored in the memory of any of the above listed devices and run on the devices listed above. The client can be used by the user to place an order request.
  • the order data may include ordering credentials in the buying and selling transaction
  • the specific content may include goods and/or services ordered by the user.
  • the customer communication number may be attached to the order data.
  • the order data may include a customer communication number.
  • the customer communication number can be obtained.
  • the order data may also not include the customer communication number, and the number of the local information is included in the order data.
  • the customer communication number corresponding to the identity information is read in the library.
  • the customer communication number may be the user's phone number, which may be the number of the fixed phone or the number of the mobile phone, and is not limited to any number segment.
  • the manner in which the client sends the order data may be sent to the server via the Internet. Accordingly, the server can also receive order data via the Internet.
  • the platform determination module 12 is configured to determine one or more service platforms for which the order data needs to be streamed.
  • the service flow process of the order data may be determined according to the service flow process of the order data.
  • the consumer sends the order data of the purchased product to the server through the client, and the service platform that can determine the subsequent order data may include an e-commerce platform, a logistics platform, and an after-sales service platform.
  • the service platform may include a technical platform that is built according to certain business logic to provide technical and data interaction support for the business individual.
  • Taobao.com and Jingdong Mall are e-commerce platforms built for individual businesses.
  • the business platform may also include an abstract platform formed by software with similar functions maintained by each business entity.
  • each logistics company can develop its own software system to manage the receipt and distribution of shipments.
  • the service platform may also include a technical support platform for providing certain services to individual individuals in the process of order data flow. Specific examples are companies or business groups that develop software for logistics companies.
  • the process of determining the service platform for order data flow may include: after receiving the order data, specifying the service platform that needs to be transferred according to the predetermined circulation process of the order data.
  • the platform that specifies that the current order data needs to be transferred according to the predetermined circulation process includes an e-commerce platform and a logistics platform.
  • the process of determining the business platform of the order data flow may further include: after the processing of the order data is completed by one service platform, designating the next service platform. Specifically, after the e-commerce platform receives the order data and processes it accordingly, the logistics platform can be designated as the next streaming service platform.
  • the process of determining the service platform for the order data flow may further include: the service platform that needs to perform the flow actively initiates the order data acquisition request, and determines the service platform that issues the order data acquisition request as the service platform that needs to flow.
  • the service platform that needs to perform the flow actively initiates the order data acquisition request
  • determines the service platform that issues the order data acquisition request as the service platform that needs to flow Specifically, for example, an online shop in an e-commerce platform prepares products in response to order data, and the products are handed over to the logistics company.
  • the online shop can only provide the order number to the logistics company, and the logistics company issues an order data acquisition request, which is obtained by the order number. Corresponding order data.
  • the logistics company can be used as a business platform for order data transfer.
  • the allocating module 14 is configured to allocate one or more temporary communication numbers to the customer communication number for the one or more service platforms, and establish and store a correspondence between the service platform, the temporary communication number, and the customer communication number.
  • the temporary communication number is allocated for the client communication number, and at least one temporary communication number may be pre-stored locally, and one of the at least one temporary communication number is selected for the customer communication number; and the order data is received. Thereafter, a temporary communication number is generated in accordance with a predetermined rule.
  • a set of communication numbers is provided locally, the set of communication numbers including at least one first temporary communication number.
  • the value range of the first temporary communication number can be effectively defined, and the usage of the first temporary communication number can be managed.
  • the number that is rarely used may be used as the temporary communication number; or the number of the certain segment may be used as the temporary communication number, for example, the number between "95000000000 to 9501111111" As a temporary communication number.
  • the temporary communication number can be further assigned to the client communication number for the determined service platform situation.
  • a temporary communication number can be assigned to the customer communication number, so that the temporary communication number forms a correspondence with the service platform.
  • the temporary communication number corresponding to the service platform may be allocated to the customer communication number, so that each service platform can correspond to a temporary communication number.
  • each service platform may have a platform identifier, and the platform identifier may have a unique correspondence relationship with the service platform.
  • the platform identification, temporary communication number, and customer communication number can be stored correspondingly.
  • the storage platform identifier, the client communication number, and the temporary communication number may be associated by a data table manner, one column in the data table stores the customer communication number, the other column stores the temporary communication number, and the third column stores the platform identifier. In the data of one row of the data table, there is a correspondence between the platform identifier, the temporary communication number, and the client communication number.
  • a platform identifier can correspond to multiple temporary communication numbers, but a temporary communication number corresponds to only one platform identifier. It can also store the index of the platform identifier, the customer communication number, and the temporary communication number. Specifically, for example, the temporary communication number has a number in the communication number set, and the number is an index, and the temporary communication number can be uniquely determined through the index, so that the customer communication number can be clarified by storing the customer communication number and the index correspondingly. The corresponding temporary communication number.
  • the first sending module 16 is configured to send the correspondence between the temporary communication number and the client communication number to the communication server.
  • the communication server may be a server of the telecommunications carrier, which can make a call to the communication number according to the communication request.
  • a correspondence relationship is issued to the communication server, and a method of issuing associated information may be employed.
  • the client communication number and temporary communication number may be attached to the association information sent by the server to the communication server.
  • the letter server associates the temporary communication number with the customer communication number.
  • the communication server receives a call request for the temporary communication number, the call request can be converted into a call for the customer communication number associated with the temporary communication number.
  • the association information sent by the server to the communication server is accompanied by a customer communication number and a temporary communication number, and may be a content or a partial content of the related information of the customer communication number and the temporary communication number;
  • One of the number and the temporary communication number is used as the content or partial content of the related information, and the other is an attachment; the customer communication number and the temporary communication number may both be attached to the joint information.
  • the temporary communication number may be “12345678900”
  • the customer communication number may be “17095058888”
  • the content of the associated information may be “Binding17095058888 &12345678900”
  • the content of the associated information may be “17095058888 &12345678900”
  • the content of the associated information may be “ Binding 17095058888", "12345678900” as an attachment
  • the content of related information can be "Binding 12345678900", with "17095058888” as an attachment
  • the content of related information can also be "Binding", with "17095058888” and "12345678900” as both annex.
  • the second sending module 18 is configured to separately send the one or more temporary communication numbers to the corresponding one or more service platforms.
  • the temporary communication number is sent to the corresponding service platform, so that the staff of the service platform can establish communication with the user who uses the customer communication number by calling the temporary communication number.
  • the order data is sent to the service platform, so that the service platform obtains its corresponding temporary communication number.
  • the customer communication number can be replaced with a temporary communication number, so that the customer communication number is not included in the order data received by the service platform.
  • each service platform is identified by a temporary communication number.
  • the processing process of the order data may be divided into different service platforms according to the role of the processing party.
  • Each service platform is assigned a temporary communication number so that each temporary communication number can correspond to a service platform.
  • the service platform for leaking the communication number can be obtained according to the temporary communication number dialed. In this way, when the communication number leakage occurs, the source of the leakage communication number is found, and then measures can be taken accordingly to avoid recurrence.
  • a method for querying communication data includes the following steps.
  • Step S64 Receive a report request, and obtain a client communication number and a report communication number according to the report request.
  • the user upon receiving the report request, it may indicate that there may be a case where the user's customer communication number is leaked. That is, the user finds that the customer communication number is leaked; or the user receives a harassing call or a fraudulent phone or the like.
  • the manner in which the server receives the report request may include: receiving a report request sent by the first client used by the user; the user may make a call to the service center to report that the customer communication number is leaked, and the service center works.
  • the person can input a report request to the business server based on the user's phone content.
  • the manner of obtaining the report communication number according to the report request may include: directly indicating the report communication number in the report request; indicating the time of the call in the report request, and the server is in the customer communication number according to the customer communication number and the call time.
  • the communication number for finding the corresponding originating call is the report communication number.
  • the report communication number may be the number of the fixed telephone or the number of the mobile phone, and is not limited to any number segment.
  • the manner of obtaining the client communication number may include: when the user sends a report request through the client, the customer communication number is included in the report request; when the user sends a report request through the client, the report request is included
  • the user's identity information is used to find the customer communication number in the stored data according to the identity information; when the user reports by calling the service center, the staff can input the user's customer communication when the staff input the report request to the service server. number.
  • Step S68 Query the temporary communication number for confirming the reported communication number call in the pre-stored communication record according to the customer communication number and the report communication number; wherein there is an association between the temporary communication number and the customer communication number.
  • the server can obtain a communication record from a communication server of the telecommunications carrier. Specifically, the server can download the communication record from the communication server every predetermined time interval. The server may also download a communication record of the customer communication number from the communication server after receiving the report request.
  • the reporting communication number initiates a call to a temporary communication number in the process of establishing communication with the customer communication number, and the communication server transfers the communication number to the client according to the association relationship between the temporary communication number and the customer communication number. Initiate a call.
  • the call log there is a called communication number when the communication number is reported by the communication number, and the called communication number is a temporary communication number.
  • the communication number of the originating call and the called communication number may be correspondingly recorded in the communication record.
  • the communication number of the originating call in the communication record can be matched with the same communication number as the report communication number.
  • Step S70 Determine a corresponding service platform according to the temporary communication number; wherein, a temporary communication number pair Should be a business platform.
  • each temporary communication number corresponds to one of the service platforms in the order data processing. Therefore, after determining the temporary communication number for initiating the call by reporting the communication number, the service platform corresponding to the temporary communication number can be known. Since a temporary communication number is only informed of its corresponding service platform, it can be determined that the user using the service platform has leaked the customer communication number.
  • the method for querying the communication data may further include: receiving a communication record sent by the storage communication server; wherein the communication record has a communication number for initiating the call and the called temporary communication number.
  • the service server can acquire the communication record from the communication server and further save it. In this way, when the report request is received, the called temporary communication number can be further queried in the communication record to determine the corresponding client.
  • the communication number of the originating call is recorded in the communication record. It is made possible to match the report communication number in the communication number initiating the call, thereby finding the temporary communication number for reporting the communication number call.
  • the server can receive the communication record sent by the communication server every preset time interval.
  • the communication number of the originating call and the called temporary communication number may be stored in a tabular manner. That is, the first column in a row table records the communication number of the originating call, and the second column records the called temporary communication number. It is also possible to record in plain text format, each line recording the corresponding communication number of the originating call and the called temporary communication number, separated by a predetermined identifier.
  • an embodiment of the present application further provides a server 101, which includes a report request receiving module 102, a query module 104, and a confirmation module 106.
  • the report request receiving module 102 is configured to receive a report request, and obtain a client communication number and a report communication number according to the report request.
  • the user upon receiving the report request, it may indicate that there may be a case where the user's customer communication number is leaked. That is, the user finds that the customer communication number is leaked; or the user receives a harassing call or a fraudulent phone or the like.
  • the manner in which the server receives the report request may include: receiving a report request sent by the first client used by the user; the user may make a call to the service center to report that the customer communication number is leaked, and the service center works.
  • the person can input a report request to the business server based on the user's phone content.
  • the manner of obtaining the report communication number according to the report request may include: directly indicating the report communication number in the report request; indicating the time of the call in the report request, and the server according to the customer communication number and the pass In the call time, the communication number of the corresponding originating call is found in the call record of the customer communication number as the report communication number.
  • the report communication number may be the number of the fixed telephone or the number of the mobile phone, and is not limited to any number segment.
  • the manner of obtaining the client communication number may include: when the user sends a report request through the client, the customer communication number is included in the report request; when the user sends a report request through the client, the report request is included
  • the user's identity information is used to find the customer communication number in the stored data according to the identity information; when the user reports by calling the service center, the staff can input the user's customer communication when the staff input the report request to the service server. number.
  • the query module 104 is configured to query, in the pre-stored communication record, the temporary communication number that is called by the report communication number according to the customer communication number and the report communication number; wherein the temporary communication number communicates with the client There is an association between the numbers.
  • the server can obtain a communication record from a communication server of the telecommunications carrier. Specifically, the server can download the communication record from the communication server every predetermined time interval. The server may also download a communication record of the customer communication number from the communication server after receiving the report request.
  • the reporting communication number initiates a call to a temporary communication number in the process of establishing communication with the customer communication number, and the communication server transfers the communication number to the client according to the association relationship between the temporary communication number and the customer communication number. Initiate a call.
  • the call log there is a called communication number when the communication number is reported by the communication number, and the called communication number is a temporary communication number.
  • the communication number of the originating call and the called communication number may be correspondingly recorded in the communication record.
  • the communication number of the originating call in the communication record can be matched with the same communication number as the report communication number.
  • the confirmation module 106 is configured to determine a corresponding service platform according to the temporary communication number; wherein one of the temporary communication numbers corresponds to one service platform.
  • each temporary communication number corresponds to one of the service platforms in the order data processing. Therefore, after determining the temporary communication number for initiating the call by reporting the communication number, the service platform corresponding to the temporary communication number can be known. Since a temporary communication number is only informed of its corresponding service platform, it can be determined that the user using the service platform has leaked the customer communication number.
  • the processing process of the order data may be divided into different service platforms according to the role of the processing party. Assign a temporary communication number to each service platform so that each temporary communication number can be A business platform corresponds. Once the user of one of the business platforms in the order data processing process, the communication number is leaked. The service platform for leaking the communication number can be obtained according to the temporary communication number dialed. In this way, when the communication number leakage occurs, the source of the leakage communication number is found, and then measures can be taken accordingly to avoid recurrence.

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Abstract

本申请公开了一种订单数据处理方法、通信数据查询方法及服务器。订单数据处理方法包括：接收第一客户端发出的订单数据，根据所述订单数据获取客户通信号码；确定所述订单数据所需流转的一个或多个业务平台；针对所述业务平台分别为所述客户通信号码分配临时通信号码，建立并存储所述业务平台、临时通信号码及客户通信号码的对应关系；将所述临时通信号码及客户通信号码的对应关系发送至通信服务器；将所述临时通信号码分别发送至对应的所述业务平台。通过对订单数据处理过程中，不同的业务平台与不同的临时通信号码相对应。实现在出现客户通信号码泄漏时，通过找到被呼叫的临时通信号码的便可以确定泄漏客户通信号码的信息源。

Description

订单数据处理方法、通信数据查询方法及服务器
本申请要求2015年09月15日递交的申请号为201510586849.6、发明名称为“订单数据处理方法、通信数据查询方法及服务器”的中国专利申请的优先权，其全部内容通过引用结合在本申请中。
技术领域
本申请涉及互联网通信领域，特别涉及一种订单数据的处理方法、数据查询方法及服务器。
背景技术
隐私通常是指一些不愿他人知道或他人不便知道的个人信息。随着社会经济的发展，出现了很多隐私被泄漏的情况，使得对隐私的保护得到了越发广泛的关注。
电话号码是一种特殊的隐私，人们会有选择的将自己的电话号码告知他人，以维持人际之间的沟通交流，但又不希望自己的电话号码被随意传播，而招致诈骗电话、各种推销广告以及垃圾短信泛滥等后果。
然而，现有的网络***难以妥善保护用户的隐私，尤其是电话号码。比如，人们在日常生活中，经常会进行网络购物，现有的网络***需要用户提供电话号码，以为了便于与网店以及物流公司沟通。网站和物流公司为了保持良好的商誉，都会采用一些措施避免用户的电话号码泄漏。然而，在一些情况下，不法分子仍旧利用一些不法手段获得了用户的电话号码。由于现有的网络***，难以辨析出泄漏用户电话号码的环节，使得难以有效的避免用户的电话号码泄漏。
发明内容
本申请提供一种便于发现泄漏用户隐私的环节的订单数据处理方法、数据查询方法及服务器。
为解决上述技术问题，本申请实施方式提供一种订单数据处理方法，其包括：接收第一客户端发出的订单数据，根据所述订单数据获取客户通信号码；确定所述订单数据所需流转的一个或多个业务平台；针对所述一个或多个业务平台分别为所述客户通信号码分配一个或多个临时通信号码，建立并存储所述业务平台、临时通信号码及客户通信号码的对应关系；将所述临时通信号码及客户通信号码的对应关系发送至通信服务器； 将所述一个或多个临时通信号码分别发送至对应的所述一个或多个业务平台。
本申请实施方式还提供一种服务器，包括：订单接收模块，用于接收客户端发出的订单数据，根据所述订单数据获取客户通信号码；平台确定模块，用于确定所述订单数据所需流转的一个或多个业务平台；分配模块，用于针对所述一个或多个业务平台分别为所述客户通信号码分配一个或多个临时通信号码，建立并存储所述业务平台、临时通信号码及客户通信号码的对应关系；第一发送模块，用于将所述临时通信号码及客户通信号码的对应关系发送至通信服务器；第二发送模块，用于将所述一个或多个临时通信号码分别发送至对应的所述一个或多个业务平台。
本申请实施方式还提供一种通信数据查询方法，其包括：接收举报请求，根据所述举报请求获取客户通信号码和举报通信号码；根据所述客户通信号码和所述举报通信号码在预先存储的通信记录中查询确认被所述举报通信号码呼叫的临时通信号码；其中，所述临时通信号码与所述客户通信号码之间存在关联；根据所述临时通信号码确定其对应的业务平台；其中，一个所述临时通信号码对应一个业务平台。
本申请实施方式还提供一种服务器，所述服务器包括：举报请求接收模块，用于接收举报请求，根据所述举报请求获取客户通信号码和举报通信号码；查询模块，用于根据所述客户通信号码和所述举报通信号码在预先存储的通信记录中查询确认被所述举报通信号码呼叫的临时通信号码；其中，所述临时通信号码与所述客户通信号码之间存在关联；确认模块，用于根据所述临时通信号码确定其对应的业务平台；其中，一个所述临时通信号码对应一个业务平台。
由以上本申请提供的技术方案可见，本申请在订单数据处理流程中，可以将订单数据的处理过程，按照处理方的角色不同，划分为不同的业务平台。为每个业务平台分配一个临时通信号码。使得每个临时通信号码可以与一个业务平台相对应。一旦订单数据处理过程中的某一个业务平台，泄漏了通信号码。便可以根据被拨打的临时通信号码，得到泄漏通信号码的业务平台。如此实现在发生通信号码泄漏时，找到泄漏通信号码的源头，进而可以相应采取措施，避免再度发生。
附图说明
为了更清楚地说明本申请实施方式或现有技术中的技术方案，下面将对实施方式或现有技术描述中所需要使用的附图作简单地介绍，显而易见地，下面描述中的附图仅仅是本申请中记载的一些实施方式，对于本领域普通技术人员来讲，在不付出创造性劳动 性的前提下，还可以根据这些附图获得其他的附图。
图1为本申请一个实施方式提供的订单数据处理方法的流程图；
图2为本申请一个实施方式提供的订单数据处理方法的流程图；
图3为本申请一个实施方式提供的服务器的模块图；
图4为本申请一个实施方式提供的通信数据查询方法的流程图；
图5为本申请一个实施方式提供的服务器的模块图。
具体实施方式
为了使本技术领域的人员更好地理解本申请中的技术方案，下面将结合本申请实施方式中的附图，对本申请实施方式中的技术方案进行清楚、完整地描述，显然，所描述的实施方式仅仅是本申请一部分实施方式，而不是全部的实施方式。基于本申请中的实施方式，本领域普通技术人员在没有作出创造性劳动前提下所获得的所有其他实施方式，都应当属于本申请保护的范围。
请参阅图1，为本申请一个实施方式所提供的一种订单数据处理方法，其包括如下步骤。
步骤S10：接收第一客户端发出的订单数据，根据该订单数据获取客户通信号码。
在本实施方式中，第一客户端可以为智能手机、台式电脑、笔记本电脑、平板电脑或者智能可穿戴设备。当然，第一客户端也可以为能存储于任一上述所列设备的存储器中，并在上述所列设备上运行的软件。第一客户端可以被用户使用，以发出订单请求。
在本实施方式中，所述订单数据可以包括买卖交易中的订购凭据，具体内容可以包括用户订购的商品和/或服务。
在本实施方式中，订单数据中可以附带有客户通信号码，具体的举例为订单数据中可以包括有客户通信号码。如此，在接收到订单数据之后，便可以得到客户通信号码。订单数据中还可以不包括该客户通信号码，通过订单数据中包括的身份信息，从本地数据库中读取该身份信息对应的客户通信号码。
在本实施方式中，客户通信号码可以为用户的电话号码，其可以为固定电话的号码，也可以为移动电话的号码，并不限于任何号码段。
在本实施方式中，第一客户端发出订单数据的方式可以为通过互联网发送到服务器。相应的，服务器也可以通过互联网接收订单数据。
步骤S12：确定所述订单数据所需流转的一个或多个业务平台。
在本实施方式中，在接收到订单数据之后，可以根据订单数据的业务流转过程，以确定订单数据需要流转的业务平台。具体的，消费者通过客户端向服务器发出购买商品的订单数据，便可以确定后续订单数据的业务平台可以包括电商平台、物流平台和售后服务平台等。
在本实施方式中，业务平台可以包括按照一定业务逻辑搭建，为业务个体提供技术和数据交互支持的技术平台。具体的，例如淘宝网、京东商城等为业务个体搭建的电商平台。业务平台也可以包括由每个业务个体自行维护的具有类似功能的软件形成的抽象平台。具体的，例如每个物流公司都可以开发自己的软件***，以对快件的接收和派发进行管理。业务平台还可以包括针对订单数据流转过程中的业务个体提供一定服务的技术支持平台。具体的例如为物流公司开发软件的公司或业务团体。
在本实施方式中，确定订单数据流转的业务平台的过程可以包括：在接收到订单数据之后，便按照该订单数据的预定流转过程，指定需要流转的业务平台。具体的，例如接收到购买商品的订单数据之后，便可以按照预定流转过程，指定当前订单数据需要流转的平台包括电商平台和物流平台。确定订单数据流转的业务平台的过程还可以包括：在一个业务平台针对订单数据处理完成之后，指定下一个业务平台。具体的，例如电商平台接收订单数据并相应处理之后，可以指定物流平台作为下一个流转的业务平台。确定订单数据流转的业务平台的过程还可以包括：需要进行流转的业务平台主动发出订单数据获取请求，将发出订单数据获取请求的业务平台确定为需要流转的业务平台。具体的，例如电商平台中的网店，响应订单数据准备产品，并将产品交由物流公司，网店可以仅仅向物流公司提供订单编号，而物流公司发出订单数据获取请求，通过订单编号获得对应的订单数据。此时便可以将该物流公司作为订单数据流转的业务平台。
步骤S14：针对所述一个或多个业务平台分别为所述客户通信号码分配一个或多个临时通信号码，建立并存储所述业务平台、临时通信号码及客户通信号码的对应关系。
在本实施方式中，为客户通信号码分配临时通信号码，可以为本地预先存储有至少一个临时通信号码，在该至少一个临时通信号码中选择一个分配给客户通信号码；还可以为接收到订单数据之后，按照预定的规则生成一个临时通信号码。
在一个具体的实施方式中，在本地设置有通信号码集，该通信号码集中包括有至少一个第一临时通信号码。通过该方式，便可以有效的限定第一临时通信号码的取值范围，以及管理第一临时通信号码的使用情况。例如，可以将现有的通信号码选择的现状中，很少被使用的号码作为临时通信号码；也可以为将某一个区段的号码作为临时通信号码， 例如“95000000000～95011111111”之间的号码作为临时通信号码。
在本实施方式中，可以针对确定的业务平台情况，进一步向客户通信号码分配临时通信号码。确定的业务平台为一个时，可以向客户通信号码分配一个临时通信号码，以使该临时通信号码与业务平台之间形成对应关系。确定的业务平台为多个时，可以向客户通信号码分配与业务平台对应数量的临时通信号码，以使每个业务平台可以对应一个临时通信号码。
在本实施方式中，每个业务平台可以具有平台标识，该平台标识可以与业务平台之间存在唯一对应关系。建立并存储所述业务平台、临时通信号码及客户通信号码的对应关系。可以为将平台标识、临时通信号码和客户通信号码对应存储。具体的，举例为可以通过数据表方式关联存储平台标识、客户通信号码和临时通信号码，数据表中的一列存储客户通信号码，另一列存储临时通信号码，第三列存储平台标识。其中在该数据表的一行数据中，平台标识、临时通信号码和客户通信号码之间存在对应关系。尤其是一行数据中，平台标识和临时通信号码存在对应关系。一个平台标识可以对应多个临时通信号码，但一个临时通信号码仅对应一个平台标识。也可以为平台标识、客户通信号码和临时通信号码的索引对应存储。具体的，举例为临时通信号码在通信号码集中存在编号，该编号即为其索引，通过该索引便可以唯一确定临时通信号码，如此通过将客户通信号码和索引对应存储，便可以明确客户通信号码对应的临时通信号码。
步骤S16：将所述临时通信号码及客户通信号码的对应关系发送至通信服务器。
在本实施方式中，通信服务器可以为电信运营商的服务器，其可以根据通信请求对通信号码进行呼叫。
在本实施方式中，向通信服务器发出对应关系，可以采用发出关联信息的方式。服务器向通信服务器发出的关联信息中可以附带有客户通信号码和临时通信号码，以使通信服务器将临时通信号码和客户通信号码相关联。在通信服务器接收到针对临时通信号码的呼叫请求时，可以将该呼叫请求转换为针对该临时通信号码关联的客户通信号码的呼叫。
在一个具体的实施方式中，服务器向通信服务器发出的关联信息附带客户通信号码和临时通信号码，可以为将客户通信号码和临时通信号码作为关联信息的内容或部分内容；也可以为将客户通信号码和临时通信号码中的一个作为关联信息的内容或部分内容，另一个作为附件；还可以为将客户通信号码和临时通信号码均作为联信息的附件。具体的，举例为临时通信号码可以为“12345678900”，客户通信号码可以为“17095058888”； 关联信息的内容可以为“Binding17095058888&12345678900”；关联信息的内容可以为“17095058888&12345678900”；关联信息的内容可以为“Binding 17095058888”，将“12345678900”作为附件；关联信息的内容可以为“Binding 12345678900”，将“17095058888”作为附件；关联信息的内容还可以为“Binding”，将“17095058888”和“12345678900”都作为附件。
步骤S18：将所述一个或多个临时通信号码分别发送至对应的所述一个或多个业务平台。
在本实施方式中，将临时通信号码发送给对应的业务平台，以使得业务平台的工作人员可以通过呼叫临时通信号码与使用客户通信号码的用户建立通信。具体的，可以将临时通信号码与订单数据进行绑定之后，将订单数据发给业务平台，如此业务平台获得其对应的临时通信号码。在发给业务平台的订单数据中，可以将客户通信号码替换为临时通信号码，如此是的业务平台接收到的订单数据中不会包含客户通信号码。再者通过临时通信号码对每个业务平台进行标识。
本申请实施方式，可以将订单数据的处理过程，按照处理方的角色不同，划分成不同的业务平台。为每个业务平台分配一个临时通信号码，使得每个临时通信号码可以与一个业务平台相对应。一旦订单数据处理过程中的某一个业务平台的用户，泄漏了通信号码。便可以根据被拨打的临时通信号码，得到泄漏通信号码的业务平台。如此实现在发生通信号码泄漏时，找到泄漏通信号码的源头，进而可以相应采取措施，避免再度发生。
在一个实施方式中，客户端发出的订单数据中包含有客户通信号码。在步骤S16中可以包括：将订单数据中包含的客户通信号码替换为所述客户通信号码对应于待接收所述订单数据的当前业务平台而分配的临时通信号码，并将所述订单数据发送至待接收所述订单数据的当前业务平台。
在本实施方式中，在订单数据中包括有客户通信号码，如此便于服务器获取客户通信号码。再者，也实现了客户可以指定一个号码作为后续联系的客户通信号码。为了避免在将订单数据发送给业务平台之后，业务平台获得客户通信号码，可以在发送订单数据之前将订单数据中的客户通信号码替换为临时通信号码。如此业务平台在接收到订单数据之后，便仅获得临时通信号码，而没有获得客户通信号码。具体的，针对不同的业务平台分配的临时通信号码是不同的，使得在发送给不同的业务平台时，可以将订单数据中的通信号码替换为该业务平台的平台标识对应的临时通信号码。如此实现了，业务 平台获得其平台标识对应的临时通信号码，实现临时通信号码与业务平台之间对应。
在一个实施方式中，业务平台可以包括一个或多个第二客户端。
在本实施方式中，第二客户端可以为智能手机、台式电脑、笔记本电脑、平板电脑或者智能可穿戴设备。当然，第二客户端也可以为能存储于任一上述所列设备的存储器中，并于任一上述所列设备上运行的软件。第二客户端可以为商业经营目的使用的客户端。
在本实施方式中，业务平台可以包括一个或多个第二客户端。业务平台可以由一个或多个第二客户端组成，也可以为设置有一个软件服务器，并通过第二客户端与该软件服务器进行交互。第二客户端可以获得临时通信号码。具体的，第二客户端可以获取绑定了临时通信号码的订单数据。
在一个实施方式中，在步骤S12中可以包括：接收到一个或多个业务平台发出的订单数据处理信息；其中，所述订单数据处理信息附带订单数据流转的下一个业务平台的身份信息。
在本实施方式中，业务服务器接收到业务平台发出的订单数据处理信息，可以表示该业务平台的用户完成了对订单数据的响应。此时，订单数据可以转交给下一业务平台的用户进行处理响应。服务器接收到订单数据处理信息，可以作为为客户通信号码分配临时通信号码的触发事件。即服务器接收到业务平台的订单数据处理信息，才会向客户通信号码分配另一个临时通信号码。该新分配的临时通信号码会与订单数据流转到的下一个业务平台相对应。
在本实施方式中，订单数据处理信息可以表示业务平台已经响应订单数据，并进行了相应处理。订单数据处理信息本身可以为一个预先设定的字符串，其用于表示订单数据处理的状态。
在本实施方式中，业务平台的身份信息可以唯一表示一个业务平台。例如业务平台的身份信息为平台标识。业务平台的身份信息还可以包括表示使用业务平台的用户的账号信息；或者可以表示业务平台的网络通信地址信息。
在本实施方式中，订单数据处理信息附带业务平台的身份信息的方式可以包括：身份信息作为订单数据处理信息内容的一部分；或者，身份信息作为订单数据处理信息的附件。在一个具体的实施方式中，商品的卖家通过业务平台接收到订单数据之后，可以确认货物是否足够，以及做好邮寄货物前的准备。卖家可以通过业务平台指定物流公司进行邮寄货物。卖家通过业务平台选择物流公司之后，比“如日日顺快递”，会向服务 器发出订单数据处理信息，在该信息中会有该“日日顺快递”的身份信息。该身份信息可以为“日日顺快递”。
在一个实施方式中，在步骤S12中可以包括：接收到一个或多个业务平台发出的订单数据获取请求；所述订单数据获取请求附带有订单编号。
在本实施方式中，业务平台在完成响应订单数据之后，可以告知后续对订单数据进行处理的业务平台。为了获知订单数据的内容，后续处理的业务平台可以向服务器发出订单数据获取请求。如此，服务器接收到订单数据获取请求之后，可以分配临时通信号码等工作，并将绑定了临时通信号码的订单数据发送给该业务平台。
在本实施方式中，订单数据可以包括有订单编号。业务平台可以从流转的前一个业务平台获取订单编号后，发出订单数据获取请求。在订单数据获取请求中附带该订单编号。服务器接收到订单数据获取请求之后，可以根据订单编号确定订单数据。
请参阅图2，在本申请的一个实施方式中，所述方法还包括如下步骤。
步骤S28：接收举报请求，根据举报请求获取举报通信号码。
在本实施方式中，接收到举报请求，可以表示可能存在用户的客户通信号码被泄漏的情况。即用户发现客户通信号码被泄漏；或者，用户接到的骚扰电话或者诈骗电话之类。
在本实施方式中，服务器接收举报请求的方式可以包括：接收到用户使用的第一客户端发出的举报请求；用户可以向服务中心拨打电话，以举报其客户通信号码被泄漏，服务中心的工作人员可以根据用户的电话内容，向服务器中输入举报请求。
在本实施方式中，根据举报请求获取举报通信号码的方式可以包括：举报请求中可以直接表明举报通信号码；举报请求中表明通话的时间，服务器根据客户通信号码和通话时间，在该客户通信号码的通话记录中查找相应的发起呼叫的通信号码为举报通信号码。
在本实施方式中，举报通信号码可以为固定电话的号码，也可以为移动电话的号码，并不限于任何号码段。
步骤S30：在所述客户通信号码的通信记录中查询确定所述举报通信号码呼叫的临时通信号码，确定所述临时通信号码对应的业务平台。
在本实施方式中，服务器可以从电信运营商的通信服务器获取通信记录。具体的，业务服务器可以每间隔预定时间便从通信服务器中下载一次通信记录。也可以在接收到举报请求之后，业务服务器从通信服务器下载客户通信号码的通信记录。
在本实施方式中，举报通信号码在与客户通信号码建立通信的过程中，会首先向一个临时通信号码发起呼叫，通信服务器根据临时通信号码与客户通信号码的绑定关系，转由向客户通信号码发起呼叫。如此，在通话记录中便存在举报通信号码发起呼叫时的被叫通信号码，该被叫通信号码为临时通信号码。
在本实施方式中，由于每个临时通信号码会与订单数据处理过程中的一个业务平台相对应。使得，在确定了举报通信号码发起呼叫的临时通信号码之后，便可以获知临时通信号码对应的客户端。由于一个临时通信号码仅被告知其对应的业务平台，进而可以确定使用该业务平台的用户泄漏了客户通信号码。
在一个实施方式中，所述方法还包括接收通信服务器发出的通信记录，存储所述通信记录；其中，通信记录中对应记录有发起呼叫的通信号码，和被呼叫的临时通信号码。
在本实施方式中，业务服务器可以从通信服务器获取通信记录，并进一步进行保存。如此，在接收到举报请求时，便可以进一步在通信记录中查询得出被呼叫的临时通信号码，进而确定对应的业务平台。
在本实施方式中，通信记录中对应记录有发起呼叫的通信号码，和被呼叫的临时通信号码。使得可以在发起呼叫的通信号码中与举报通信号码相匹配，进而找到举报通信号码呼叫的临时通信号码。服务器可以每间隔预设时长接收通信服务器发出的通信记录。在订单数据处理的过程中，依照具体接收通信记录的时间点不同，通信记录的内容也可能不同。
请参阅图3，本申请实施方式还提供一种服务器100，其包括：订单接收模块10、平台确定模块12、分配模块14、第一发送模块16和第二发送模块18。
订单接收模块10用于接收客户端发出的订单数据，根据所述订单数据获取客户通信号码。
在本实施方式中，客户端可以为智能手机、台式电脑、笔记本电脑、平板电脑或者智能可穿戴设备。当然，客户端也可以为能存储于任一上述所列设备的存储器中，并在上述所列设备上运行的软件。客户端可以被用户使用，以发出订单请求。
在本实施方式中，所述订单数据可以包括买卖交易中的订购凭据，具体内容可以包括用户订购的商品和/或服务。
在本实施方式中，订单数据中可以附带有客户通信号码，具体的举例为订单数据中可以包括有客户通信号码。如此，在接收到订单数据之后，便可以得到客户通信号码。订单数据中还可以不包括该客户通信号码，通过订单数据中包括的身份信息，从本地数 据库中读取该身份信息对应的客户通信号码。
在本实施方式中，客户通信号码可以为用户的电话号码，其可以为固定电话的号码，也可以为移动电话的号码，并不限于任何号码段。
在本实施方式中，客户端发出订单数据的方式可以为通过互联网发送到服务器。相应的，服务器也可以通过互联网接收订单数据。
平台确定模块12用于确定所述订单数据所需流转的一个或多个业务平台。
在本实施方式中，在接收到订单数据之后，可以根据订单数据的业务流转过程，以确定订单数据需要流转的业务平台。具体的，消费者通过客户端向服务器发出购买商品的订单数据，便可以确定后续订单数据的业务平台可以包括电商平台、物流平台和售后服务平台等。
在本实施方式中，业务平台可以包括按照一定业务逻辑搭建，为业务个体提供技术和数据交互支持的技术平台。具体的，例如淘宝网、京东商城等为业务个体搭建的电商平台。业务平台也可以包括由每个业务个体自行维护的具有类似功能的软件形成的抽象平台。具体的，例如每个物流公司都可以开发自己的软件***，以对快件的接收和派发进行管理。业务平台还可以包括针对订单数据流转过程中的业务个体提供一定服务的技术支持平台。具体的例如为物流公司开发软件的公司或业务团体。
在本实施方式中，确定订单数据流转的业务平台的过程可以包括：在接收到订单数据之后，便按照该订单数据的预定流转过程，指定需要流转的业务平台。具体的，例如接收到购买商品的订单数据之后，便可以按照预定流转过程，指定当前订单数据需要流转的平台包括电商平台和物流平台。确定订单数据流转的业务平台的过程还可以包括：在一个业务平台针对订单数据处理完成之后，指定下一个业务平台。具体的，例如电商平台接收订单数据并相应处理之后，可以指定物流平台作为下一个流转的业务平台。确定订单数据流转的业务平台的过程还可以包括：需要进行流转的业务平台主动发出订单数据获取请求，将发出订单数据获取请求的业务平台确定为需要流转的业务平台。具体的，例如电商平台中的网店，响应订单数据准备产品，并将产品交由物流公司，网店可以仅仅向物流公司提供订单编号，而物流公司发出订单数据获取请求，通过订单编号获得对应的订单数据。此时便可以将该物流公司作为订单数据流转的业务平台。
分配模块14用于针对所述一个或多个业务平台分别为所述客户通信号码分配一个或多个临时通信号码，建立并存储所述业务平台、临时通信号码及客户通信号码的对应关系。
在本实施方式中，为客户通信号码分配临时通信号码，可以为本地预先存储有至少一个临时通信号码，在该至少一个临时通信号码中选择一个分配给客户通信号码；还可以为接收到订单数据之后，按照预定的规则生成一个临时通信号码。
在一个具体的实施方式中，在本地设置有通信号码集，该通信号码集中包括有至少一个第一临时通信号码。通过该方式，便可以有效的限定第一临时通信号码的取值范围，以及管理第一临时通信号码的使用情况。例如，可以将现有的通信号码选择的现状中，很少被使用的号码作为临时通信号码；也可以为将某一个区段的号码作为临时通信号码，例如“95000000000～95011111111”之间的号码作为临时通信号码。
在本实施方式中，可以针对确定的业务平台情况，进一步向客户通信号码分配临时通信号码。确定的业务平台为一个时，可以向客户通信号码分配一个临时通信号码，以使该临时通信号码与业务平台之间形成对应关系。确定的业务平台为多个时，可以向客户通信号码分配与业务平台对应数量的临时通信号码，以使每个业务平台可以对应一个临时通信号码。
在本实施方式中，每个业务平台可以具有平台标识，该平台标识可以与业务平台之间存在唯一对应关系。建立并存储所述业务平台、临时通信号码及客户通信号码的对应关系。可以为将平台标识、临时通信号码和客户通信号码对应存储。具体的，举例为可以通过数据表方式关联存储平台标识、客户通信号码和临时通信号码，数据表中的一列存储客户通信号码，另一列存储临时通信号码，第三列存储平台标识。其中在该数据表的一行数据中，平台标识、临时通信号码和客户通信号码之间存在对应关系。尤其是一行数据中，平台标识和临时通信号码存在对应关系。一个平台标识可以对应多个临时通信号码，但一个临时通信号码仅对应一个平台标识。也可以为平台标识、客户通信号码和临时通信号码的索引对应存储。具体的，举例为临时通信号码在通信号码集中存在编号，该编号即为其索引，通过该索引便可以唯一确定临时通信号码，如此通过将客户通信号码和索引对应存储，便可以明确客户通信号码对应的临时通信号码。
第一发送模块16用于将所述临时通信号码及客户通信号码的对应关系发送至通信服务器。
在本实施方式中，通信服务器可以为电信运营商的服务器，其可以根据通信请求对通信号码进行呼叫。
在本实施方式中，向通信服务器发出对应关系，可以采用发出关联信息的方式。服务器向通信服务器发出的关联信息中可以附带有客户通信号码和临时通信号码，以使通 信服务器将临时通信号码和客户通信号码相关联。在通信服务器接收到针对临时通信号码的呼叫请求时，可以将该呼叫请求转换为针对该临时通信号码关联的客户通信号码的呼叫。
在一个具体的实施方式中，服务器向通信服务器发出的关联信息附带客户通信号码和临时通信号码，可以为将客户通信号码和临时通信号码作为关联信息的内容或部分内容；也可以为将客户通信号码和临时通信号码中的一个作为关联信息的内容或部分内容，另一个作为附件；还可以为将客户通信号码和临时通信号码均作为联信息的附件。具体的，举例为临时通信号码可以为“12345678900”，客户通信号码可以为“17095058888”；关联信息的内容可以为“Binding17095058888&12345678900”；关联信息的内容可以为“17095058888&12345678900”；关联信息的内容可以为“Binding 17095058888”，将“12345678900”作为附件；关联信息的内容可以为“Binding 12345678900”，将“17095058888”作为附件；关联信息的内容还可以为“Binding”，将“17095058888”和“12345678900”都作为附件。
第二发送模块18用于将所述一个或多个临时通信号码分别发送至对应的所述一个或多个业务平台。
在本实施方式中，将临时通信号码发送给对应的业务平台，以使得业务平台的工作人员可以通过呼叫临时通信号码与使用客户通信号码的用户建立通信。具体的，可以将临时通信号码与订单数据进行绑定之后，将订单数据发给业务平台，如此业务平台获得其对应的临时通信号码。在发给业务平台的订单数据中，可以将客户通信号码替换为临时通信号码，如此是的业务平台接收到的订单数据中不会包含客户通信号码。再者通过临时通信号码对每个业务平台进行标识。
本申请实施方式，可以将订单数据的处理过程，按照处理方的角色不同，划分成不同的业务平台。为每个业务平台分配一个临时通信号码，使得每个临时通信号码可以与一个业务平台相对应。一旦订单数据处理过程中的某一个业务平台的用户，泄漏了通信号码。便可以根据被拨打的临时通信号码，得到泄漏通信号码的业务平台。如此实现在发生通信号码泄漏时，找到泄漏通信号码的源头，进而可以相应采取措施，避免再度发生。
请参阅图4，为本申请一个实施方式所提供的一种通信数据查询方法，其包括如下步骤。
步骤S64：接收举报请求，根据所述举报请求获取客户通信号码和举报通信号码。
在本实施方式中，接收到举报请求，可以表示可能存在用户的客户通信号码被泄漏的情况。即用户发现客户通信号码被泄漏；或者，用户接到的骚扰电话或者诈骗电话之类。
在本实施方式中，服务器接收举报请求的方式可以包括：接收到用户使用的第一客户端发出的举报请求；用户可以向服务中心拨打电话，以举报其客户通信号码被泄漏，服务中心的工作人员可以根据用户的电话内容，向业务服务器中输入举报请求。
在本实施方式中，根据举报请求获取举报通信号码的方式可以包括：举报请求中可以直接表明举报通信号码；举报请求中表明通话的时间，服务器根据客户通信号码和通话时间，在该客户通信号码的通话记录中查找相应的发起呼叫的通信号码为举报通信号码。
在本实施方式中，举报通信号码可以为固定电话的号码，也可以为移动电话的号码，并不限于任何号码段。
在本实施方式中，获取客户通信号码的方式可以包括：在用户通过客户端发出举报请求时，在举报请求中附带有客户通信号码；在用户通过客户端发出举报请求时，在举报请求中附带有用户的身份信息，根据该身份信息在存储的数据中查找得到客户通信号码；在用户通过向服务中心拨打电话进行举报时，可以由工作人员向业务服务器输入举报请求时，输入用户的客户通信号码。
步骤S68：根据客户通信号码和举报通信号码在预先存储的通信记录中查询确认被举报通信号码呼叫的临时通信号码；其中，临时通信号码与客户通信号码之间存在关联。
在本实施方式中，服务器可以从电信运营商的通信服务器获取通信记录。具体的，服务器可以每间隔预定时间便从通信服务器中下载一次通信记录。也可以在接收到举报请求之后，服务器从通信服务器下载客户通信号码的通信记录。
在本实施方式中，举报通信号码在与客户通信号码建立通信的过程中，会首先向一个临时通信号码发起呼叫，通信服务器根据临时通信号码与客户通信号码的关联关系，转由向客户通信号码发起呼叫。如此，在通话记录中便存在举报通信号码发起呼叫时的被叫通信号码，该被叫通信号码为临时通信号码。
在本实施方式中，通信记录中可以对应记录有发起呼叫的通信号码和被呼叫的通信号码。在查询举报通信号码时，可以在通信记录中的发起呼叫的通信号码中匹配与举报通信号码相同的通信号码。
步骤S70：根据临时通信号码确定其对应的业务平台；其中，一个临时通信号码对 应一个业务平台。
在本实施方式中，由于每个临时通信号码会与订单数据处理过程中的一个业务平台相对应。使得，在确定了举报通信号码发起呼叫的临时通信号码之后，便可以获知临时通信号码对应的业务平台。由于一个临时通信号码仅被告知其对应的业务平台，进而可以确定使用该业务平台的用户泄漏了客户通信号码。
在一个实施方式中，在所述通信数据查询方法还可以包括：接收存储通信服务器发出的通信记录；其中，所述通信记录中对应记录有发起呼叫的通信号码和被呼叫的临时通信号码。
在本实施方式中，业务服务器可以从通信服务器获取通信记录，并进一步进行保存。如此，在接收到举报请求时，便可以进一步在通信记录中查询得出被呼叫的临时通信号码，进而确定对应的客户端。
在本实施方式中，通信记录中对应记录有发起呼叫的通信号码。使得可以在发起呼叫的通信号码中与举报通信号码相匹配，进而找到举报通信号码呼叫的临时通信号码。服务器可以每间隔预设时长接收通信服务器发出的通信记录。
在一个具体实施方式中，可以采用表格的方式对应存储发起呼叫的通信号码和被呼叫的临时通信号码。即在一行表格中第一列记录发起呼叫的通信号码，第二列记录被呼叫的临时通信号码。也可以采用纯文本的格式记录，每行记录对应的发起呼叫的通信号码和被呼叫的临时通信号码，二者之间通过预定标识分隔。
请参阅图5，为本申请实施方式还提供一种服务器101，其包括举报请求接收模块102、查询模块104和确认模块106。
举报请求接收模块102用于接收举报请求，根据所述举报请求获取客户通信号码和举报通信号码。
在本实施方式中，接收到举报请求，可以表示可能存在用户的客户通信号码被泄漏的情况。即用户发现客户通信号码被泄漏；或者，用户接到的骚扰电话或者诈骗电话之类。
在本实施方式中，服务器接收举报请求的方式可以包括：接收到用户使用的第一客户端发出的举报请求；用户可以向服务中心拨打电话，以举报其客户通信号码被泄漏，服务中心的工作人员可以根据用户的电话内容，向业务服务器中输入举报请求。
在本实施方式中，根据举报请求获取举报通信号码的方式可以包括：举报请求中可以直接表明举报通信号码；举报请求中表明通话的时间，服务器根据客户通信号码和通 话时间，在该客户通信号码的通话记录中查找相应的发起呼叫的通信号码为举报通信号码。
在本实施方式中，举报通信号码可以为固定电话的号码，也可以为移动电话的号码，并不限于任何号码段。
在本实施方式中，获取客户通信号码的方式可以包括：在用户通过客户端发出举报请求时，在举报请求中附带有客户通信号码；在用户通过客户端发出举报请求时，在举报请求中附带有用户的身份信息，根据该身份信息在存储的数据中查找得到客户通信号码；在用户通过向服务中心拨打电话进行举报时，可以由工作人员向业务服务器输入举报请求时，输入用户的客户通信号码。
查询模块104用于根据所述客户通信号码和所述举报通信号码在预先存储的通信记录中查询确认所述举报通信号码所呼叫的临时通信号码；其中，所述临时通信号码与所述客户通信号码之间存在关联。
在本实施方式中，服务器可以从电信运营商的通信服务器获取通信记录。具体的，服务器可以每间隔预定时间便从通信服务器中下载一次通信记录。也可以在接收到举报请求之后，服务器从通信服务器下载客户通信号码的通信记录。
在本实施方式中，举报通信号码在与客户通信号码建立通信的过程中，会首先向一个临时通信号码发起呼叫，通信服务器根据临时通信号码与客户通信号码的关联关系，转由向客户通信号码发起呼叫。如此，在通话记录中便存在举报通信号码发起呼叫时的被叫通信号码，该被叫通信号码为临时通信号码。
在本实施方式中，通信记录中可以对应记录有发起呼叫的通信号码和被呼叫的通信号码。在查询举报通信号码时，可以在通信记录中的发起呼叫的通信号码中匹配与举报通信号码相同的通信号码。
确认模块106，用于根据所述临时通信号码确定其对应的业务平台；其中，一个所述临时通信号码对应一个业务平台。
在本实施方式中，由于每个临时通信号码会与订单数据处理过程中的一个业务平台相对应。使得，在确定了举报通信号码发起呼叫的临时通信号码之后，便可以获知临时通信号码对应的业务平台。由于一个临时通信号码仅被告知其对应的业务平台，进而可以确定使用该业务平台的用户泄漏了客户通信号码。
本申请实施方式，可以将订单数据的处理过程，按照处理方的角色不同，划分成不同的业务平台。为每个业务平台分配一个临时通信号码，使得每个临时通信号码可以与 一个业务平台相对应。一旦订单数据处理过程中的某一个业务平台的用户，泄漏了通信号码。便可以根据被拨打的临时通信号码，得到泄漏通信号码的业务平台。如此实现在发生通信号码泄漏时，找到泄漏通信号码的源头，进而可以相应采取措施，避免再度发生。
本说明书中的上述各个实施例均采用递进的方式描述，各个实施方式之间相同相似部分相互参照即可，每个实施方式重点说明的都是与其他实施例不同之处。尤其对于服务器实施方式而言，由于其基本相似于方法实施实施方式，所以描述的比较简单，相关之处参见方法实施方式部分说明即可。此外，在本申请文件中，介绍了本申请的多个实施方式，所属领域技术人员可以理解得出，本申请中的实施方式之间可以互相组合。而且，所属领域技术人员知道，本申请有许多变形和变化而不脱离本申请的精神，希望所附的权利要求包括这些变形和变化而不脱离本申请的精神。

Claims (11)

  1. 一种订单数据处理方法，其特征在于，其包括：
    接收第一客户端发出的订单数据，根据所述订单数据获取客户通信号码；
    确定所述订单数据所需流转的一个或多个业务平台；
    针对所述一个或多个业务平台分别为所述客户通信号码分配一个或多个临时通信号码，建立并存储所述业务平台、临时通信号码及客户通信号码的对应关系；
    将所述临时通信号码及客户通信号码的对应关系发送至通信服务器；
    将所述一个或多个临时通信号码分别发送至对应的所述一个或多个业务平台。
  2. 根据权利要求1所述的方法，其特征在于，所述第一客户端发出的订单数据中包含有客户通信号码；
    在将所述一个或多个临时通信号码分别发送至对应的所述一个或多个业务平台的步骤中包括：将订单数据中包含的客户通信号码替换为所述客户通信号码对应于待接收所述订单数据的当前业务平台而分配的临时通信号码，并将所述订单数据发送至待接收所述订单数据的当前业务平台。
  3. 根据权利要求2所述的方法，其特征在于：所述业务平台包括一个或多个第二客户端。
  4. 根据权利要求1所述的方法，其特征在于，在步骤确定所述订单数据所需流转的一个或多个业务平台中包括：接收到一个或多个业务平台发出的订单数据处理信息；其中，所述订单数据处理信息附带订单数据流转的下一个业务平台的身份信息。
  5. 根据权利要求1所述的方法，其特征在于，在步骤确定所述订单数据所需流转的一个或多个业务平台中包括：接收到一个或多个业务平台发出的订单数据获取请求；所述订单数据获取请求附带有订单编号。
  6. 根据权利要求1所述的方法，其特征在于，所述方法还包括：
    接收举报请求，根据举报请求获取举报通信号码；
    在所述客户通信号码的通信记录中查询确定所述举报通信号码呼叫的临时通信号 码，确定所述临时通信号码对应的业务平台。
  7. 根据权利要求6所述的方法，其特征在于，所述方法还包括：接收通信服务器发出的通信记录，存储所述通信记录；其中，所述通信记录中对应记录有呼叫发起通信号码，和被呼叫的临时通信号码。
  8. 一种服务器，其特征在于，包括：
    订单接收模块，用于接收客户端发出的订单数据，根据所述订单数据获取客户通信号码；
    平台确定模块，用于确定所述订单数据所需流转的一个或多个业务平台；
    分配模块，用于针对所述一个或多个业务平台分别为所述客户通信号码分配一个或多个临时通信号码，建立并存储所述业务平台、临时通信号码及客户通信号码的对应关系；
    第一发送模块，用于将所述临时通信号码及客户通信号码的对应关系发送至通信服务器；
    第二发送模块，用于将所述一个或多个临时通信号码分别发送至对应的所述一个或多个业务平台。
  9. 一种通信数据查询方法，其特征在于，其包括：
    接收举报请求，根据所述举报请求获取客户通信号码和举报通信号码；
    根据所述客户通信号码和所述举报通信号码在预先存储的通信记录中查询确认被所述举报通信号码呼叫的临时通信号码；其中，所述临时通信号码与所述客户通信号码之间存在关联；
    根据所述临时通信号码确定其对应的业务平台；其中，一个所述临时通信号码对应一个业务平台。
  10. 根据权利要求9所述的通信数据查询方法，其特征在于，所述方法还包括：接收存储通信服务器发出的通信记录；其中，所述通信记录中对应记录有呼叫发起通信号码和被呼叫的临时通信号码。
  11. 一种服务器，其特征在于，所述服务器包括：
    举报请求接收模块，用于接收举报请求，根据所述举报请求获取客户通信号码和举报通信号码；
    查询模块，用于根据所述客户通信号码和所述举报通信号码在预先存储的通信记录中查询确认被所述举报通信号码呼叫的临时通信号码；其中，所述临时通信号码与所述客户通信号码之间存在关联；
    确认模块，用于根据所述临时通信号码确定其对应的业务平台；其中，一个所述临时通信号码对应一个业务平台。
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