WO2016197897A1 - 融合通信交互方法，装置及*** - Google Patents

融合通信交互方法，装置及*** Download PDF

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Publication number
WO2016197897A1
WO2016197897A1 PCT/CN2016/085006 CN2016085006W WO2016197897A1 WO 2016197897 A1 WO2016197897 A1 WO 2016197897A1 CN 2016085006 W CN2016085006 W CN 2016085006W WO 2016197897 A1 WO2016197897 A1 WO 2016197897A1
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Prior art keywords
information
execution
preset
communication
user
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PCT/CN2016/085006
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English (en)
French (fr)
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汪鹏
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中兴通讯股份有限公司
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Publication of WO2016197897A1 publication Critical patent/WO2016197897A1/zh

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/56—Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]

Definitions

  • the present application relates to, but is not limited to, the field of communications, and more particularly to a method, device and system for integrating communication interaction.
  • Unified Message which combines the user's SMS and MMS (Multimedia Message), which are supported by different server systems (SMS center and its supporting, MMS center and its supporting).
  • SMS and MMS Multimedia Message
  • server systems SMS center and its supporting, MMS center and its supporting.
  • the form of expression is that the text message on the mobile phone and the multimedia message are sent and received by the user first, and then automatically determined according to the user's edited content, and the server is also independently deployed by the short message service and the multimedia message service to the integrated deployment.
  • the integrated communication in the Internet field is expressed as Instant Message, that is, users who install the same application can send messages to each other at any time, first text, and gradually expand to other media types such as pictures, audio, and video.
  • This paper provides a method, device and system for converging communication interactions to at least solve the problem of limited application range of the converged communication terminal in the related art.
  • a method for communicating communication interaction including:
  • the preset information includes an implementation process of the information interaction function, where the implementation process includes an execution link of the information interaction and an execution point of the execution link,
  • the execution point includes one of: a client in the converged communication and a system end in the converged communication;
  • the execution step includes a first execution task performed by the user end, and the first execution task includes at least one of the following:
  • the information receiving includes one of: receiving information by the user terminal, and receiving information by an extended device loaded with an executable program or component;
  • the information display forwarding includes one of the following: displaying or forwarding information by the user terminal, and displaying or forwarding information by an extended device loaded with an executable program or component.
  • the execution step includes a second execution task, where the second execution task is performed if the execution point is the system end, and the second execution task includes at least one of the following:
  • Receiving information of the user terminal forwarding information to the user terminal; receiving information of a third-party system; and forwarding the information to a third-party system.
  • the execution step includes an operation mode of the execution point, where the operation mode includes a trigger operation and a timing operation, where the trigger operation refers to triggering the execution point to execute the execution according to a preset trigger event.
  • the execution of the task is performed according to the preset timing information, and the execution point periodically runs the execution task, wherein the execution task includes the first execution task or the second execution task.
  • the triggering operation is triggered by a previous execution point of the implementation process of the information interaction function.
  • the execution step includes a control policy for an operation period of the execution point, where the control policy includes a single operation and a continuous operation, and the single operation indicates that the execution point performs the execution once The task, the continuous operation instructing the execution point to continuously run the execution task according to a preset time or a preset number of times.
  • the method before the synchronizing the preset information to the user end and the system end, the method further includes:
  • the preset information is set according to the modification information or the deletion information of the information interaction.
  • a fusion communication interaction apparatus including:
  • the obtaining module is configured to: obtain preset information of the information interaction function in the fused communication, where the preset information includes an implementation process of the information interaction function, where the implementation process includes an execution link of the information interaction and the execution link Execution point, the execution point includes one of: a user end in the converged communication and a system end in the converged communication;
  • the synchronization module is configured to: synchronize the preset information to the user end and the system end.
  • the device further includes:
  • the modifying module is configured to: before synchronizing the preset information to the user end and the system end, set the preset information according to the modification information or the deletion information of the information interaction.
  • a converged communication interaction system including:
  • the information exchange preset device is configured to: acquire preset information of the information interaction function in the fused communication, and synchronize the preset information to the user end and the system end, where the preset information
  • the implementation process includes the information interaction function, where the implementation process includes an execution link of the information interaction and an execution point of the execution link, where the execution point includes one of the following: the user end in the fusion communication and the fusion The system side in communication.
  • a computer readable storage medium storing computer executable instructions that are implemented by a processor to implement the above method.
  • the preset information of the information interaction function in the fused communication is obtained, where the preset information includes an implementation process of the information interaction function, where the implementation process includes an execution link of the information interaction and an execution point of the execution link,
  • the execution point includes one of the following: the user end in the converged communication and the system end in the converged communication, synchronizing the preset information to the user end and the system end, and solving the problem that the application range of the converged communication terminal is limited , extending the scope of application of converged communications.
  • FIG. 1 is a flow chart of a method for communicating communication interaction according to an embodiment of the present invention
  • FIG. 2 is a structural block diagram 1 of a converged communication interaction apparatus according to an embodiment of the present invention
  • FIG. 3 is a structural block diagram 2 of a fusion communication interaction apparatus according to an embodiment of the present invention.
  • FIG. 4 is a schematic diagram of an extended converged communication system in accordance with an alternative embodiment of the present invention.
  • FIG. 5 is a flow chart of preset device preset and synchronization according to an alternative embodiment of the present invention.
  • FIG. 6 is a structural diagram of an extended converged communication client according to an alternative embodiment of the present invention.
  • FIG. 7 is a flowchart 1 of a trajectory map generation service in scenario 1 of the embodiment of the present invention.
  • FIG. 8 is a second flowchart of a trajectory map generation service in scenario 1 of the embodiment of the present invention.
  • FIG. 9 is a flowchart 1 of a trajectory map generation service of scenario 2 in the embodiment of the present invention.
  • FIG. 10 is a second flowchart of a trajectory map generation service in scenario 2 of the embodiment of the present invention.
  • FIG. 11 is a flowchart of collecting television information services in scenario 3 of the embodiment of the present invention.
  • FIG. 12 is a flowchart of collecting heart rate information of scene 4 in the embodiment of the present invention.
  • FIG. 1 is a flowchart of a method for merging communication interaction according to an embodiment of the present invention. As shown in FIG. 1 , the process includes the following steps:
  • Step S102 Acquire preset information of the information interaction function in the fused communication, where the preset information includes an implementation process of the information interaction function, where the implementation process includes an execution link of the information interaction and an execution point of the execution link, and the execution point Including one of the following: a client in the converged communication and a system end in the converged communication;
  • Step S104 synchronizing the preset information to the client end and the system end.
  • the preset information of the information interaction function in the fused communication is obtained, where the preset information includes an implementation process of the information interaction function, where the implementation process includes an execution link of the information interaction and an execution point of the execution link, and the execution The point includes one of the following: the user end in the converged communication and the system end in the converged communication, synchronizing the preset information to the user end and the system end, and synchronizing the preset information to the user end, facilitating the user in the user
  • the implementation process of the end management control information interaction solves the problem that the application range of the converged communication terminal is limited, and expands the application range of the converged communication.
  • the execution link includes a first execution task performed by the user end, and the first execution task includes at least one of the following:
  • Receiving information includes one of: receiving information by the user, and receiving information by an extended device loaded with an executable program or component;
  • Information display forwarding includes one of the following: information display or forwarding by the user, and information display or forwarding by an extended device loaded with an executable program or component.
  • the execution link includes a second execution task, wherein, in the case that the execution point is the system end, the second execution task is performed, and the second execution task includes at least one of the following:
  • Receiving information of the client forwarding information to the client; receiving information of the third-party system; and forwarding the information to the third-party system.
  • the execution link includes an operation mode of the execution point, where the operation mode includes a trigger operation and a timing operation, where the trigger operation refers to triggering the execution point to execute the execution task according to the preset trigger event;
  • the timing operation refers to running the execution task periodically according to the preset timing information, wherein the execution task includes the first execution task or the second execution task, and the timing operation supports setting the relative time and setting the absolute time. Relative time, for example, three minutes after a business starts, the absolute time is 8:00 Beijing time.
  • the triggering operation is triggered by the last execution point of the implementation process of the information interaction function.
  • the execution link includes a control policy for the operation period of the execution point, where the control policy includes a single operation and a continuous operation, and the single operation indicates that the execution point executes the execution task once, the duration The operation indicates that the execution point continuously runs the execution task according to a preset time or a preset number of times.
  • the method before the preset information is synchronized to the client end and the system end, the method includes:
  • the preset information is set according to the modification information or the deletion information of the information interaction, and after the implementation process in the information interaction is modified or deleted, the modified implementation process is synchronized to the user end or the server end.
  • a fusion communication interaction device is also provided, which is used to implement the above-mentioned embodiments and optional implementation manners, and has not been described again.
  • the term “module” may implement a combination of software and/or hardware of a predetermined function.
  • the devices described in the following embodiments may be implemented in software, hardware, or a combination of software and hardware, is also possible and contemplated.
  • FIG. 2 is a structural block diagram of a fusion communication interaction device according to an embodiment of the present invention, as shown in FIG. As shown in 2, the device includes:
  • the obtaining module 22 is configured to: obtain preset information of the information interaction function in the fused communication, where the preset information includes an implementation process of the information interaction function, where the implementation process includes an execution link of the information interaction and an execution point of the execution link
  • the execution point includes one of the following: a client end in the converged communication and a system end in the converged communication;
  • the synchronization module 24 is connected to the acquisition module 22 and configured to: synchronize the preset information to the user end and the system end.
  • the obtaining module 22 acquires preset information of the information interaction function in the fused communication, where the preset information includes an implementation process of the information interaction function, where the implementation process includes an execution link of the information interaction and the execution link An execution point, the execution point includes one of the following: a user end in the fused communication and a system end in the fused communication, the synchronization module 24 synchronizes the preset information to the user end and the system end, and solves the fused communication terminal
  • the limited application range extends the range of applications for converged communications.
  • FIG. 3 is a structural block diagram 2 of a fused communication interaction apparatus according to an embodiment of the present invention. As shown in FIG. 3, the apparatus includes:
  • the modification module 32 is connected to the acquisition module 22, and is configured to: before the synchronization information is synchronized to the user end and the system end, set the preset information according to the modification information or the deletion information of the information interaction.
  • modules may be implemented by software or hardware.
  • the foregoing may be implemented by, but not limited to, the foregoing modules are all located in the same processor; or, the modules are respectively located in multiple processes. In the device.
  • a fusion communication interaction system including:
  • the information exchange preset device is configured to: acquire preset information of the information interaction function in the fused communication, and synchronize the preset information to the user end and the system end, where the preset information
  • the implementation process includes the information interaction function, where the implementation process includes an execution link of the information interaction and an execution point of the execution link, where the execution point includes one of the following: the user end in the fusion communication and the fusion The system side in communication.
  • the converged communication is developed from the human-to-human interaction, and the user end of the converged communication is limited to having to complete the interaction by manual, thus limiting the service expansion of the converged communication, and some services that do not require user intervention cannot be carried out. Therefore, by extending the client side, the traditional converged communication can be further extended to extend to a wider range and support full service coverage on the basis of supporting traditional human-to-human, human-machine interaction, such devices and
  • the system is an extended converged communication device and system.
  • An alternative embodiment of the present invention provides a method for merging information, the method comprising:
  • the information interaction is used as a service or service, and the service or service is preset before the information is exchanged.
  • the preset work is performed by the preset device, and the preset information includes:
  • the information interaction process is used to define the steps of the information interaction and the processing branches, steps, etc.; the graphical tools such as the workflow can be used to edit and display the information interaction process; for each execution link in the information interaction process, Refinement presets can be made.
  • the preset information includes:
  • Execution point divided into two types, the first one is the converged communication client: that is, the execution link needs to be executed at the user terminal to implement the fusion information interaction of the user end; the second fusion communication system end: that is, the operation link is in the fusion
  • the communication system runs to complete the following tasks: interacting with information of other clients; and interacting with information between third-party systems;
  • Operation mode divided into two types, the first one is trigger operation: triggered by the previous execution link in the event and interaction process; if set to event trigger, the trigger event needs to be preset; the second is timing operation: according to the pre- Set the timing setting, and execute it after timing; the timing setting supports two kinds of relative time (such as: 3 minutes after the information exchange service starts) and absolute time (such as 2015-08-11 22:00:00UTC+8);
  • Operation cycle control divided into two types, the first one is a single operation: after the execution of the execution link, according to the interactive information flow, enter the next execution link, the second is continuous operation: the execution link can be continuously run, the number of operation control is Time, etc. as a control condition;
  • the execution tasks of the converged communication client are divided into two types, information reception, information display and forwarding;
  • Receiving information includes: receiving information by the converged communication client, or supporting loading an executable program or component, and completing the information receiving operation by the extended device;
  • the converged communication client implements information display or forwarding, or supports the display or forwarding of the information by the extended device through the loaded executable program or component.
  • the implementation tasks of the converged communication system are divided into four types, receiving information of other converged communication users; forwarding information to other converged communication clients: receiving information of third-party systems: forwarding information to third-party systems, and extending the unified protocol defined by the converged communication system, Used for information exchange with different third-party systems; it can also load executable programs or components to complete information conversion and forwarding work;
  • the preset device After the preset setting is completed, the preset device synchronizes with the fused communication server device, and is obeyed by the device of the information interaction during the information exchange process to implement the service or service.
  • An alternative embodiment of the present invention provides an extended converged communication system.
  • the system includes a user terminal device (corresponding to the user end of the above embodiment), an information interaction preset device, and a converged communication server device (corresponding to the system end of the above embodiment). among them,
  • the information interaction preset device completes the information interaction preset information setting, and is responsible for synchronizing to the fusion communication server device for use in the interaction of the subsequent information interaction parties. At the same time, if the information interaction needs to be modified or deleted, it must first be operated on the information interaction preset device, and then synchronized to the converged communication server device after completion.
  • the user terminal device is extended from the original converged communication terminal, and the processing part of the information exchange preset information is added.
  • the preset settings delivered by the device and secondly, when the user uses the specific information to interact, the user terminal may perform related control on the entire interaction according to the preset information;
  • the converged communication server device is extended by the original server, and the processing part of the information exchange preset information is added. First, the preset information or modification of the preset device is received. If the information interaction is completed by the converged communication server itself, then The related configuration is retained, and the preset information is first synchronized to the user terminal device when the user uses the device, and the entire information interaction is effectively forwarded at the user end, so that the defined services and services can operate normally. If the system side of the information interaction needs to use a third-party system, the server needs to synchronize the preset information to the third-party system, so that the system can have the service condition, and then, when the user uses it, complete the relevant interaction according to the preset information. .
  • the function and work of the UE of the converged communication are extended.
  • a new information interaction method is proposed.
  • the information interaction process and each execution link are dynamically configured, dynamically effective, and support dynamic changes.
  • the integrated communication system is expanded. After the interactive information preset device is added and the user terminal device and the server device are modified, the applicable scope of the original converged communication system has been greatly expanded;
  • the technical solution of the optional embodiment of the present invention enables the user to more freely use itself and its surrounding machine equipment resources and various human and machine equipment resources on the system side to interface, and realize various required services by using these human and machine resources. And services, enabling users to more easily complete the required services and services with the help of converged communications. At the same time, it expands the use of converged communication, and expands converged communication to a larger scope, enabling converged communication to provide users with more and more valuable services and services.
  • FIG. 4 is a schematic diagram of an extended converged communication system according to an alternative embodiment of the present invention. As shown in FIG. 4, the system includes: The first converged communication client device 42, the second converged communication client device 44, the preset device 46, the converged communication server device 48, the third party device 410, and the third party device 412.
  • FIG. 5 is a flow chart of preset device preset and synchronization according to an alternative embodiment of the present invention, as shown in FIG. 5:
  • the information exchange process flow is drawn on the preset module. The steps are as follows:
  • Step S501 drawing an information interaction process
  • Step S502 determining an execution point of the execution link
  • Step S503 determining an execution manner of the execution link, and configuring related parameters
  • Step S504 determining an execution period of the execution link, and configuring related parameters
  • Step S505 executing a task according to the execution point location configuration
  • Step S506 whether it is necessary to load an executable program or module
  • Step S507 uploading an executable program and a module.
  • the information interaction setting is completed, and after the configuration information is synchronized to the converged communication server, the business operation can be performed.
  • FIG. 6 is a structural diagram of an extended converged communication client according to an alternative embodiment of the present invention.
  • the converged communication client includes: an operating environment existing device 62, a running environment expansion device 64, and a running environment.
  • the network-connected device 66 the converged communication client itself, can implement automatic behavior without human intervention. For example, according to the information interaction requirement, the executable data is periodically executed, and the executable data is fed back to the server to feed back the running log of the client.
  • the communication client can be combined with the device (logical or physical) to which the operating environment belongs to complete the extended function.
  • the operating environment existing device 62 includes: the user terminal itself supports access to the GPS sensor to which the operating environment belongs, such that the information interaction may require the user terminal to automatically query the location and feedback, or the user terminal itself does not support access to the GPS sensor to which the operating environment belongs, but
  • the executable data specified in the information interaction can be extended to access the GPS sensor, and the information interaction can require the user to automatically query the location and feedback in this way;
  • the operating environment expansion device 64 refers to a plug-and-play extension device supported by the operating environment of the converged communication client, and the user can access the plug-and-play device by uploading specific executable data when the information is exchanged, and realizes no human intervention.
  • the user terminal can connect with the network on the network through the running environment, and implement services and services without human intervention.
  • Scene 1 Collecting the user's Global Positioning System (GPS) information
  • the method for collecting GPS information of a user includes:
  • the converged communication system and the third party jointly develop a service. After the user starts, the user periodically collects the user's GPS information and transmits it to the third-party system. After the user ends the service, the third-party system forms the trajectory map according to the user's GPS information and then delivers the user. ;
  • the preset content includes:
  • FIG. 7 is a flowchart 1 of the trajectory map generation business of the first embodiment of the present invention, as shown in FIG. 7;
  • Execution link 1 Start the business; Execution point: User end; Operation mode: Trigger; Operation cycle: Single operation; Execute task: Start business;
  • Execution link 2 Collect GPS information
  • Execution point User end
  • Operation mode Timed operation, set timing period 1 minute
  • Operation period Continuous operation
  • Execute task Collect GPS information of user terminal;
  • Execution link 3 transmitting GPS information; execution point: user end; operation mode: timing operation, setting timing period 1 minute; operation period: continuous operation; performing task: transmitting user's GPS information;
  • FIG. 8 is a second flowchart of a trajectory map generation service in scenario 1 of the embodiment of the present invention, as shown in FIG. 8;
  • Execution link 4 End of business; Execution point: User end; Operation mode: Trigger; Operation cycle: Single operation; Execution task: Stop collecting and transmitting GPS information execution;
  • Execution link 5 transfer end service information; execution point: system end; operation mode: trigger; operation cycle: single run; execution task: send service end information to the third party system through standard protocol;
  • Execution link 6 Receive track picture; Execution point: system side; Operation mode: Trigger; Operation cycle: Single run; Execute task: Receive the trace map generated by the third party system through standard protocol;
  • Execution link 7 send track picture; execution point: system side; operation mode: trigger; run cycle: single run;
  • Execution link 8 display track picture; execution point: user end; operation mode: trigger; run cycle: single run;
  • the third-party system generates a trajectory map according to the existing GPS information, and sends it to the system end, and then sends the trajectory map to the user end for display;
  • Scenario 2 Improved Global Positioning System (GPS) information for the acquisition user
  • an improved method of collecting GPS information of a user includes:
  • the converged communication system and the third party jointly develop a service. After the user starts, the user periodically collects the user's GPS information and transmits it to the third-party system. After the user ends the service, the third-party system forms the trajectory map according to the user's GPS information and then delivers the user. a contact or a contact group;
  • FIG. 9 is a flowchart 1 of the trajectory map generation business of the second embodiment of the present invention, as shown in FIG. 9;
  • Execution link 1 start the business; execution point: client; operation mode: trigger; operation cycle: single operation;
  • Execution link 2 setting contact (group); execution point: user end; running mode: triggering; running cycle: single running; executing task: obtaining contact (group) information input by the user;
  • Execution link 3 Collect GPS information; Execution point: User end; Operation mode: Timed operation, set timing period 1 minute; Operation period: Continuous operation; Execute task: Collect user end GPS information;
  • Execution link 4 transmitting GPS information; execution point: user end; operation mode: timing operation, setting timing period 1 minute; operation period: continuous operation; performing task: transmitting user's GPS information;
  • FIG. 10 is a second flowchart of a trajectory map generation service in scenario 2 of the embodiment of the present invention, as shown in FIG. 10:
  • Execution link 5 End of business; Execution point: User end; Operation mode: Trigger; Operation cycle: Single operation; Execution task: Stop collecting and transmitting GPS information execution;
  • Execution link 6 Transfer end service information; Execution point: system side; operation mode: trigger; operation cycle: single run; execution task: send service end information to third party system through standard protocol;
  • Execution link 7 Receive track picture; Execution point: system side; Operation mode: Trigger; Operation cycle: Single run; Execute task: Receive the trace map generated by the third party system through standard protocol;
  • Execution link 8 Send track picture; Execution point: system side; Operation mode: Trigger; Operation cycle: Single run; Execute task: Send track map to contact (group) set by user;
  • Execution link 9 display track picture; execution point: user end; operation mode: trigger; operation cycle: single run; execution task: display track map;
  • the third-party system generates a trajectory map according to the existing GPS information, and sends it to the system end, and then the trajectory map is sent to the corresponding contact (group) display, so that the trajectory map appears in the user and its contact.
  • the information exchange record of (group) it is exchange information between each other.
  • the method for collecting television information includes:
  • the integrated communication system and the TV manufacturer jointly develop a service.
  • the user can obtain relevant data of the TV during the communication with the manufacturer for positioning problems.
  • FIG. 11 is the present invention. A flowchart of collecting television information services in scenario 3 of the embodiment is shown in FIG. 11;
  • Execution link 1 start the business; execution point: client; operation mode: trigger; operation cycle: single operation;
  • Execution link 2 Connect TV; Execution point: User end; Operation mode: Trigger; Operation cycle: Single operation;
  • TV manufacturers upload executable code to connect to the TV in a specific way; for example, connect via Bluetooth, or connect via WIFI;
  • Execution link 3 Collect TV information; Execution point: User end; Operation mode: Trigger; Operation cycle: Single run; Execute task: TV manufacturer uploads executable code for communication with TV to obtain TV related information;
  • Execution link 4 upload collection information execution point: user end; operation mode: trigger; operation cycle: single operation;
  • Execution link 5 Forwarding acquisition information; execution point: system end; operation mode: triggering; operation cycle: single operation; execution task: sending the collected information to the third-party system to the TV manufacturer through a standard protocol;
  • the user has problems when using the TV, and can communicate with the TV manufacturer's customer service;
  • the customer service believes that it is necessary to collect the information of the TV, and then deliver the service to the customer. After the customer agrees, the business starts;
  • the client executes the executable presentation of the TV manufacturer, first connects to the TV, then collects the TV information, and then uploads the system;
  • the system sends the received information to the TV manufacturer through a standard protocol
  • the TV manufacturer can analyze the above information, locate the fault more accurately, and solve the user's problem.
  • the method of collecting heart rate information includes:
  • the integrated communication system and the hospital jointly develop a service, and periodically collect the heart rate information of the user for monitoring the physical health of the user;
  • FIG. 12 is the present invention A flowchart of collecting heart rate information in scenario 4 of the embodiment is shown in FIG. 12;
  • Execution link 1 start the business; execution point: client; operation mode: trigger; operation cycle: single operation;
  • Execution link 2 Connect and collect heart rate information
  • Execution point User end
  • Operation mode Timing operation, set the timing period to 1 day
  • Operation period Continuous operation
  • Execute task Hospital upload executable code for connection And collecting heart rate information
  • Execution link 3 upload heart rate information; execution point: user end; operation mode: timing operation, set the timing period to 1 day; operation period: continuous operation; execute task: upload user's heart rate information;
  • Execution link 4 transmitting user heart rate information; execution point: system side; operation mode: timing operation, setting timing period to 1 day; operation period: continuous operation; execution task: passing standard Agreement to send user heart rate information to a third party system;
  • the client After the service is started, the client connects and collects the heart rate information of the user (for example, through the wristband carried by the user)
  • the hospital can continuously collect the heart rate information of the user to monitor the health of the user;
  • Embodiments of the present invention also provide a storage medium.
  • the foregoing storage medium may be configured to store program code for performing the following steps:
  • preset information of the information interaction function in the fused communication includes an implementation process of the information interaction function, where the implementation process includes an execution link of the information interaction and an execution point of the execution link, where the execution point includes One of the following: a client in the converged communication and a system end in the converged communication;
  • the foregoing storage medium may include, but not limited to, a USB flash drive, a Read-Only Memory (ROM), a Random Access Memory (RAM), a mobile hard disk, and a magnetic memory.
  • ROM Read-Only Memory
  • RAM Random Access Memory
  • a mobile hard disk e.g., a hard disk
  • magnetic memory e.g., a hard disk
  • the method according to the above embodiment can be implemented by means of software plus a necessary general hardware platform, and of course, by hardware, but in many cases, the former is A better implementation.
  • the technical solution of the present application can be embodied in the form of a software product stored in a storage medium (such as a ROM/RAM, a magnetic disk, an optical disk), and includes a plurality of instructions for making a
  • the terminal device (which may be a mobile phone, a computer, a server, or a network device, etc.) performs the method described in the embodiments of the present invention.
  • modules or steps of the embodiments of the present invention can be implemented by a general-purpose computing device, which can be centralized on a single computing device or distributed over a network of multiple computing devices. Alternatively, they may be implemented by program code executable by the computing device such that they may be stored in the storage device by the computing device and, in some cases, may be different from the order herein.
  • the steps shown or described are performed, or they are separately fabricated into a plurality of integrated circuit modules, or a plurality of the modules or steps are fabricated as a single integrated circuit module.
  • the application is not limited to any particular combination of hardware and software.
  • the problem that the application range of the converged communication terminal is limited is solved, and the application range of the converged communication is expanded.

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Abstract

本文公布一种融合通信交互方法，装置及***，其中，该方法包括：获取融合通信中信息交互功能的预置信息，其中，该预置信息包括该信息交互功能的实现流程，该实现流程包括信息交互的执行环节和该执行环节的执行点，该执行点包括以下之一：该融合通信中的用户端以及该融合通信中的***端，将该预置信息同步到该用户端和该***端。

Description

融合通信交互方法，装置及*** 技术领域
本申请涉及但不限于通信领域，尤指一种融合通信交互方法，装置及***。
背景技术
融合通信的出现，方便了用户，使用户间随时随地进行沟通交流成为可能，真正实现了天涯若比邻。融合通信在通信领域和互联网领域经过了不同的发展变化：
通信领域的融合通信表现为统一消息(Unified Message)，即将用户的短信、彩信(多媒体短信)这两个由不同服务端***(短信中心及其配套、彩信中心及其配套)支撑的业务进行融合。表现形式是手机上短信、彩信收发由用户先选择后使用到根据用户编辑内容自动判断，同时服务端也由短信业务和彩信业务独立部署到整合部署。
互联网领域的融合通信表现为即时消息(Instant Message)，即安装同一应用的用户间可以随时互发消息，先是文本，逐渐扩展到图片、音频、视频等其他媒体类型。
随着移动互联网技术的不断发展，以及终端的智能化的不断发展，这两者又发生了进一步的融合。越来越多的互联网融合应用出现在了智能终端上，并且这些应用也将通信领域的短信和彩信融合其中，统一控制。典型的如苹果***的(iPhone Operating System，简称为IOS)的iMessage应用，用户在发送信息时只关注信息编辑，不用管发送途径，应用会自动控制，有数据网络则首选数据网络，否则通过短信或彩信发送。对端接受也是如此，信息被用相同方式展现给用户。通信领域的应用也在拓展，如富通信组(Rich Communication Suites，简称为RCS)，既将短信、彩信融合，同时支持基于互联网的即时消息，为用户的沟通交流带来了更大的便利。
当前融合通信的快速发展，特别是将如支付、企业账号等功能集成到融 合通信中，使得融合通信跨越了人与人交流的限制，进入到了人与机器交互的领域。融合通信在实现这类功能时，交互的双方由传统融合通信中人与人的交互进化到了人与人机的交互。用户端保持不变，控制者还是人，但另一端(即：***端)有了新的变化，控制者的可以是人，也可能变化为机器。
针对相关技术中，融合通信终端的应用范围有限的问题，目前还没有有效的解决方法。
发明内容
以下是对本文详细描述的主题的概述。本概述并非是为了限制权利要求的保护范围。
本文提供了一种融合通信交互方法，装置及***，以至少解决相关技术中融合通信终端的应用范围有限的问题。
根据本发明实施例的一个方面，提供了一种融合通信交互方法，包括：
获取融合通信中信息交互功能的预置信息，其中，所述预置信息包括所述信息交互功能的实现流程，所述实现流程包括信息交互的执行环节和所述执行环节的执行点，所述执行点包括以下之一：所述融合通信中的用户端以及所述融合通信中的***端；
将所述预置信息同步到所述用户端和所述***端。
可选地，所述执行环节包括所述用户端执行的第一执行任务，所述第一执行任务包括以下至少之一：
信息接收，所述信息接收包括以下之一：由所述用户端进行信息接收，由加载有可执行程序或组件的扩展设备进行信息接收；
信息展示转发，所述信息展示转发包括以下之一：由所述用户端进行信息展示或转发，由加载有可执行程序或组件的扩展设备进行信息展示或转发。
可选地，所述执行环节包括第二执行任务，其中，在所述执行点为所述***端的情况下，执行所述第二执行任务，所述第二执行任务包括以下至少之一：
接收所述用户端的信息；转发信息给所述用户端；接收第三方***的信息；转发信息给第三方***。
可选地，所述执行环节包括所述执行点的运行方式，其中，所述运行方式包括触发运行和定时运行，所述触发运行是指依据预置触发事件，触发所述执行点执行所述执行任务；所述定时运行是指依据预置定时信息，所述执行点定时运行所述执行任务，其中，所述执行任务包括所述第一执行任务或者所述第二执行任务。
可选地，所述触发运行由所述信息交互功能的实现流程的上一执行点触发执行。
可选地，所述执行环节包括对所述执行点的运行周期的控制策略，其中，所述控制策略包括单次运行和持续运行，所述单次运行指示所述执行点执行一次所述执行任务，所述持续运行指示所述执行点按照预置时间或者预置次数持续运行所述执行任务。
可选地，在将所述预置信息同步到所述用户端和所述***端之前，所述方法还包括：
依据所述信息交互的修改信息或者删除信息，设置所述预置信息。
根据本发明实施例的另一方面，提供了一种融合通信交互装置，包括：
获取模块，设置为：获取融合通信中信息交互功能的预置信息，其中，所述预置信息包括所述信息交互功能的实现流程，所述实现流程包括信息交互的执行环节和所述执行环节的执行点，所述执行点包括以下之一：所述融合通信中的用户端以及所述融合通信中的***端；
同步模块，设置为：将所述预置信息同步到所述用户端和所述***端。
可选地，所述装置还包括：
修改模块，设置为：在将所述预置信息同步到所述用户端和所述***端之前，依据所述信息交互的修改信息或者删除信息，设置所述预置信息。
根据本发明实施例的另一方面，提供了一种融合通信交互***，包括：
融合通信中的用户端，融合通信中的***端，信息交互预置设备；
其中，所述信息交互预置设备设置为：获取融合通信中信息交互功能的预置信息，以及将所述预置信息同步到所述用户端和所述***端，其中，所述预置信息包括所述信息交互功能的实现流程，所述实现流程包括信息交互的执行环节和所述执行环节的执行点，所述执行点包括以下之一：所述融合通信中的用户端以及所述融合通信中的***端。
根据本发明实施例的另一方面，提供了一种计算机可读存储介质，存储有计算机可执行指令，所述计算机可执行指令被处理器执行时实现上述方法。
通过本发明实施例，获取融合通信中信息交互功能的预置信息，其中，该预置信息包括该信息交互功能的实现流程，该实现流程包括信息交互的执行环节和该执行环节的执行点，该执行点包括以下之一：该融合通信中的用户端以及该融合通信中的***端，将该预置信息同步到该用户端和该***端，解决了融合通信终端的应用范围有限的问题，扩展了融合通信的应用范围。
在阅读并理解了附图和详细描述后，可以明白其他方面。
附图概述
图1是根据本发明实施例的一种融合通信交互方法的流程图；
图2是根据本发明实施例的一种融合通信交互装置的结构框图一；
图3是根据本发明实施例的一种融合通信交互装置的结构框图二；
图4是根据本发明可选实施例的一种扩展的融合通信***示意图；
图5是根据本发明可选实施例的一种预置设备预置和同步流程图；
图6是根据本发明可选实施例的一种扩展融合通信用户端的结构图；
图7是本发明实施例场景一的轨迹图生成业务流程图一；
图8是本发明实施例场景一的轨迹图生成业务流程图二；
图9是本发明实施例场景二的轨迹图生成业务流程图一；
图10是本发明实施例场景二的轨迹图生成业务流程图二；
图11是本发明实施例场景三的采集电视信息业务流程图；
图12是本发明实施例场景四的采集心率信息的流程图。
本发明的实施方式
下文中将参考附图并结合实施例来详细说明本发明的实施方式。需要说明的是，在不冲突的情况下，本申请中的实施例及实施例中的特征可以相互组合。
需要说明的是，本文的说明书和权利要求书及上述附图中的术语“第一”、“第二”等是用于区别类似的对象，而不必用于描述特定的顺序或先后次序。
在本实施例中提供了一种融合通信交互方法，图1是根据本发明实施例的一种融合通信交互方法的流程图，如图1所示，该流程包括如下步骤：
步骤S102，获取融合通信中信息交互功能的预置信息，其中，该预置信息包括该信息交互功能的实现流程，该实现流程包括信息交互的执行环节和该执行环节的执行点，该执行点包括以下之一：该融合通信中的用户端以及该融合通信中的***端；
步骤S104，将该预置信息同步到该用户端和该***端。
通过上述步骤，获取融合通信中信息交互功能的预置信息，其中，该预置信息包括该信息交互功能的实现流程，该实现流程包括信息交互的执行环节和该执行环节的执行点，该执行点包括以下之一：该融合通信中的用户端以及该融合通信中的***端，将该预置信息同步到该用户端和该***端，将预置信息同步到用户端，方便用户在用户端管理控制信息交互的实现流程，解决了融合通信终端的应用范围有限的问题，扩展了融合通信的应用范围。
在本实施例中，该执行环节包括该用户端执行的第一执行任务，该第一执行任务包括以下至少之一：
信息接收，该信息接收包括以下之一：由该用户端进行信息接收，由加载有可执行程序或组件的扩展设备进行信息接收；
信息展示转发，该信息展示转发包括以下之一：由该用户端进行信息展示或转发，由加载有可执行程序或组件的扩展设备进行信息展示或转发。
在本实施例中，该执行环节包括第二执行任务，其中，在该执行点为该***端的情况下，执行该第二执行任务，该第二执行任务包括以下至少之一：
接收该用户端的信息；转发信息给该用户端；接收第三方***的信息；转发信息给第三方***。
在本实施例中，该执行环节包括该执行点的运行方式，其中，该运行方式包括触发运行和定时运行，该触发运行是指依据预置触发事件，触发该执行点执行该执行任务；该定时运行是指依据预置定时信息，该执行点定时运行该执行任务，其中，该执行任务包括该第一执行任务或者该第二执行任务，定时运行支持设置相对时间和设置绝对时间两种，相对时间例如一项业务启动三分钟后，绝对时间例如北京时间8点整。
在本实施例中，该触发运行由该信息交互功能的实现流程的上一执行点触发执行。
在本实施例中，该执行环节包括对该执行点的运行周期的控制策略，其中，该控制策略包括单次运行和持续运行，该单次运行指示该执行点执行一次该执行任务，该持续运行指示该执行点按照预置时间或者预置次数持续运行该执行任务。
在本实施例中，在将该预置信息同步到该用户端和该***端之前，该方法包括：
依据该信息交互的修改信息或者删除信息，设置该预置信息，在修改或者删除信息交互中的实现流程后，将修改后的实现流程同步到用户端或者服务端。
在本实施例中还提供了一种融合通信交互装置，该装置用于实现上述实施例及可选实施方式，已经进行过说明的不再赘述。如以下所使用的，术语“模块”可以实现预定功能的软件和/或硬件的组合。尽管以下实施例所描述的装置可以以软件来实现，但是硬件，或者软件和硬件的组合的实现也是可能并被构想的。
图2是根据本发明实施例的一种融合通信交互装置的结构框图一，如图 2所示，该装置包括：
获取模块22，设置为：获取融合通信中信息交互功能的预置信息，其中，该预置信息包括该信息交互功能的实现流程，该实现流程包括信息交互的执行环节和该执行环节的执行点，该执行点包括以下之一：该融合通信中的用户端以及该融合通信中的***端；
同步模块24与获取模块22连接，设置为：将该预置信息同步到该用户端和该***端。
通过本发明实施例，获取模块22获取融合通信中信息交互功能的预置信息，其中，该预置信息包括该信息交互功能的实现流程，该实现流程包括信息交互的执行环节和该执行环节的执行点，该执行点包括以下之一：该融合通信中的用户端以及该融合通信中的***端，同步模块24将该预置信息同步到该用户端和该***端，解决了融合通信终端的应用范围有限的问题，扩展了融合通信的应用范围。
图3是根据本发明实施例的一种融合通信交互装置的结构框图二，如图3所示，该装置除包括图2所示的所有模块外，还包括：
修改模块32与获取模块22连接，设置为：在将该预置信息同步到该用户端和该***端之前，依据该信息交互的修改信息或者删除信息，设置该预置信息。
需要说明的是，上述模块是可以通过软件或硬件来实现的，对于后者，可以通过以下方式实现，但不限于此：上述模块均位于同一处理器中；或者，上述模块分别位于多个处理器中。
在本实施例中还提供了一种融合通信交互***，包括：
融合通信中的用户端，融合通信中的***端，信息交互预置设备；
其中，所述信息交互预置设备设置为：获取融合通信中信息交互功能的预置信息，以及将所述预置信息同步到所述用户端和所述***端，其中，所述预置信息包括所述信息交互功能的实现流程，所述实现流程包括信息交互的执行环节和所述执行环节的执行点，所述执行点包括以下之一：所述融合通信中的用户端以及所述融合通信中的***端。
下面结合本发明可选实施例进行说明。
在相关技术中，融合通信是从人与人交互发展起来，融合通信的用户端被局限为必须通过人工才能完成交互，因此局限了融合通信的业务拓展，一些不需要用户干预的业务无法开展，因此通过将用户端进行扩展，可以使传统的融合通信进一步扩展，使其在支持传统的人与人、人与机器交互的基础上，扩展到更大范围，实现全业务覆盖，这样的设备和***即是扩展的融合通信设备和***。
本发明可选实施例提供了一种融合信息交互方法，该方法包括：
将信息交互作为一种业务或服务，并在信息交互前进行业务或服务预置，预置工作由预置设备负责，预置信息包括：
信息交互流程，用于定义信息交互的步骤和处理分支、步骤等；可采用类似工作流这样的图形化工具进行信息交互流程的编辑、展示等工作；对于信息交互流程中的每个执行环节，可以进行细化预置，预置信息包括：
执行点：分成两种，第一种是融合通信用户端：即该执行环节需在用户终端处执行，用于实现用户端的融合信息交互；第二种融合通信***端：即该运行环节在融合通信***端运行，用于完成以下任务：和其他用户端的信息交互；和第三方***间的信息交互；
运行方式：分为两种，第一种是触发运行：由事件、交互流程中上一执行环节触发执行；如果设置为事件触发时，需预置触发事件；第二种是定时运行：根据预置的定时设置，定时到后执行；定时设置支持相对时间(如：信息交互业务启动后3分钟)和绝对时间(如：2015-08-11 22：00:00UTC+8)两种；
运行周期控制：分成两种，第一种是单次运行：执行环节执行后，根据交互信息流程，进入下一执行环节，第二种是持续运行：本执行环节可以持续运行，运行控制以次数、时间等作为控制条件；
融合通信用户端的执行任务分成2种，信息接收，信息展示转发；
信息接收包括，由融合通信用户端实现信息接收，或者，支持加载可执行程序或组件，由上述扩展设备完成信息接收工作；信息展示转发包括，由 融合通信用户端实现信息展示或转发，或者，支持通过加载的可执行程序或组件，由上述扩展设备完成信息展示或转发。
融合通信***端的执行任务分成4种，接收其他融合通信用户端的信息；转发信息给其他融合通信用户端：接收第三方***的信息：转发信息给第三方***，扩展融合通信***规定统一的协议，用于和不同第三方***进行信息交互；也可以加载可执行程序或组件，由其完成信息转化和转发工作；
上述预置设置完成后，由预置设备向融合通信服务端设备进行同步，当信息交互过程中被信息交互双方设备所遵守，以实现业务或服务。
本发明的可选实施例提供了一种扩展的融合通信***。所述***包括用户终端设备(相当于上述实施例的用户端)、信息交互预置设备、融合通信服务端设备(相当于上述实施例的***端)。其中，
信息交互预置设备，完成信息交互预置信息设置，并负责向融合通信服务端设备同步，供后续信息交互双方进行交互时使用。同时信息交互如果需要修改、删除时，也需先在信息交互预置设备上进行操作，完成后向融合通信服务端设备同步。
用户终端设备，从原有融合通信终端扩展而来，增加了信息交互预置信息的处理部分，首先其在使用被预置设备定义的信息交互业务或服务时，其可以接收从融合通信服务端设备下发的预置设置，其次在用户使用特定信息交互时，用户终端可以按照预置信息对整个交互进行相关控制；
融合通信服务端设备由原有服务端扩展而来，增加了对信息交互预置信息的处理部分，首先接收预置设备的预置信息或修改，如果信息交互有融合通信服务端自身完成，则保留相关配置，并在用户端使用时先同步预置信息给用户终端设备，并完成整个信息交互在用户端的有效转发，使定义的业务和服务能够正常运行。如果信息交互的***端需借助第三方***，则服务端需将预置信息实现同步给第三方***，使***端能够具备服务条件，然后待用户端使用时，在根据预置信息完成相关交互。
在本发明的可选实施例中，首先，扩展了融合通信的用户端的功能和作 用；其次，提出了一种新的信息交互方法，在这种方法中，信息交互流程、每个执行环节都是动态配置、动态生效，并支持动态更改的。再次，扩展了融合通信***，在增加交互信息预置设备，并对用户终端设备和服务端设备进行改造后，原有融合通信***的适用范围已经大大得到拓展；
本发明可选实施例的技术方案，使用户能够更自由的使用自身和其周围机器设备资源和***端的多种人力和机器设备资源对接，并借助这些人力和机器资源实现多种所需的业务和服务，使用户借助融合通信能够更方便的完成所需业务和服务。同时扩展了融合通信的用途，将融合通信拓展到了更大的范围，使融合通信能够为用户提供更多，更有价值的业务和服务。
本发明可选实施例提出一种扩展的融合通信的方法、设备和***，图4是根据本发明可选实施例的一种扩展的融合通信***示意图，如图4所示，该***包括：第一融合通信客户端设备42，第二融合通信客户端设备44，预置设备46，融合通信服务端设备48，第三方设备410，第三方设备412。
图5是根据本发明可选实施例的一种预置设备预置和同步流程图，如图5所示：
1，在预置模块上进行信息交互模流程的绘制，步骤如下：
步骤S501，绘制信息交互流程；
步骤S502，确定执行环节的执行点；
步骤S503，确定执行环节的执行方式，并配置相关参数；
步骤S504，确定执行环节的执行周期，并配置相关参数；
步骤S505，根据执行点位置配置执行任务；
步骤S506，是否需要加载可执行程序或模块；
步骤S507，上传可执行程序和模块。
2，依次为每个执行点进行如下预置：
A)确定执行点；
B)确定执行方式，并配置相关参数；
C)确定运行周期，并配置相关参数；
D)配置执行任务，并根据需要上传可执行程序或模块，用于执行点执行；
3，通过上述的预置，完成信息交互的设置，上述配置信息同步到融合通信服务端后，可以进行商务运行。
图6是根据本发明可选实施例提供的一种扩展融合通信用户端的结构图，如图6所示，融合通信用户端包括：运行环境已有设备62，运行环境扩展设备64，通过运行环境网络相连的设备66，融合通信用户端本身可实现非人工干预的自动行为。如：根据信息交互要求，定时执行可执行数据，而可执行数据定时向服务端反馈用户端的运行日志融合通信用户端可以和运行环境所属的设备(逻辑或物理)进行结合，完成扩展的功能，运行环境已有设备62包括：用户端本身支持访问运行环境所属的GPS传感器，这样信息交互可以要求用户端定时自动查询位置并反馈，或者，用户端本身不支持访问运行环境所属的GPS传感器，但信息交互中规定的可执行数据可以扩展访问GPS传感器，则信息交互可以通过这种方式要求用户端定时自动查询位置并反馈；
运行环境扩展设备64是指融合通信用户端所在运行环境支持即插即用扩展设备，则信息交互时可以通过上传特定的可执行数据用户访问这种即插即用设备，并实现无人工干预的业务和服务；
通过运行环境网络相连的设备66是指融合通信用户端所在运行环境支持网络时，用户端可以借助运行环境的网络和网络上的设备进行连接，并实现无人工干预的业务和服务。
下面结合应用场景对本发明的实施例进行说明：
场景一：采集用户的全球定位***(Global Positioning System，简称为GPS)信息
在该场景的实施例中，采集用户的GPS信息的方法包括：
1，融合通信***和第三方联合开发一个业务，用户启动后定期采集用户的GPS信息传送给第三方***，待用户结束业务后，第三方***根据用户的GPS信息形成轨迹图后下发的用户；
2，在预置设备中进行预置，预置的内容包括：
A)信息交互流程定义：此信息交互流程分为启动业务、采集GPS信息、传送GPS信息、结束业务、传送结束业务信息、接收轨迹图片、发送轨迹图片、展示轨迹图片，共8个执行环节，每个执行环节间为顺序连接；图7是本发明实施例场景一的轨迹图生成业务流程图一，如图7所示；
B)执行环节1：启动业务；执行点：用户端；运行方式：触发；运行周期：单次运行；执行任务：启动业务；
C)执行环节2：采集GPS信息；执行点：用户端；运行方式：定时运行，设定定时周期1分钟；运行周期：持续运行；执行任务：采集用户端的GPS信息；
D)执行环节3：传送GPS信息；执行点：用户端；运行方式：定时运行，设定定时周期1分钟；运行周期：持续运行；执行任务：传送用户的GPS信息；
图8是本发明实施例场景一的轨迹图生成业务流程图二，如图8所示；
E)执行环节4：结束业务；执行点：用户端；运行方式：触发；运行周期：单次运行；执行任务：停止采集和传送GPS信息执行；
F)执行环节5：传送结束业务信息；执行点：***端；运行方式：触发；运行周期：单次运行；执行任务：通过标准协议，向第三方***发送业务结束信息；
G)执行环节6：接收轨迹图片；执行点：***端；运行方式：触发；运行周期：单次运行；执行任务：通过标准协议，接收第三方***生成的轨迹图；
H)执行环节7：发送轨迹图片；执行点：***端；运行方式：触发；运行周期：单次运行；
执行任务：向用户端发送轨迹图；
I)执行环节8：展示轨迹图片；执行点：用户端；运行方式：触发；运行周期：单次运行；
执行任务：展示轨迹图；
3，用户使用说明：
a)用户在使用业务时，首先通过点击启动业务，触发业务执行；
b)业务启动后，将定期(1分钟)采集并上传用户GPS信息给第三方***；
c)当用户点击结束任务时，业务将关闭采集和上传GPS的动作，并通知第三方***；
d)第三方***根据已有GPS信息，生成轨迹图，发送给***端，***端再将轨迹图下发到用户端展示；
场景二：改进的采集用户的全球定位***(Global Positioning System，简称为GPS)信息
在该场景的实施例中，改进的采集用户的GPS信息的方法包括：
1，融合通信***和第三方联合开发一个业务，用户启动后定期采集用户的GPS信息传送给第三方***，待用户结束业务后，第三方***根据用户的GPS信息形成轨迹图后下发的用户的一个联系人或一个联系组；
2，在预置设备中进行预置：
A)信息交互流程定义：此信息交互流程分为启动业务、设置联系人(组)、采集GPS信息、传送GPS信息、结束业务、传送结束业务信息、接收轨迹图片、发送轨迹图片、展示轨迹图片，共9个执行环节，每个执行环节间为顺序连接；图9是本发明实施例场景二的轨迹图生成业务流程图一，如图9所示；
B)执行环节1：启动业务；执行点：用户端；运行方式：触发；运行周期：单次运行；
执行任务：启动业务；
C)执行环节2：设置联系人(组)；执行点：用户端；运行方式：触发；运行周期：单次运行；执行任务：获取用户输入的联系人(组)信息；
D)执行环节3：采集GPS信息；执行点：用户端；运行方式：定时运行，设定定时周期1分钟；运行周期：持续运行；执行任务：采集用户端 的GPS信息；
E)执行环节4：传送GPS信息；执行点：用户端；运行方式：定时运行，设定定时周期1分钟；运行周期：持续运行；执行任务：传送用户的GPS信息；
图10是本发明实施例场景二的轨迹图生成业务流程图二，如图10所示：
F)执行环节5：结束业务；执行点：用户端；运行方式：触发；运行周期：单次运行；执行任务：停止采集和传送GPS信息执行；
G)执行环节6：传送结束业务信息；执行点：***端；运行方式：触发；运行周期：单次运行；执行任务：通过标准协议，向第三方***发送业务结束信息；
H)执行环节7：接收轨迹图片；执行点：***端；运行方式：触发；运行周期：单次运行；执行任务：通过标准协议，接收第三方***生成的轨迹图；
I)执行环节8：发送轨迹图片；执行点：***端；运行方式：触发；运行周期：单次运行；执行任务：向用户设置的联系人(组)发送轨迹图；
J)执行环节9：展示轨迹图片；执行点：用户端；运行方式：触发；运行周期：单次运行；执行任务：展示轨迹图；
3，用户使用说明：
a)用户在使用业务时，首先通过点击启动业务，触发业务执行；
b)业务启动后，首先设置接收轨迹图的联系人(组)，然后业务将定期(1分钟)采集并上传用户GPS信息给第三方***；
c)当用户点击结束任务时，业务将关闭采集和上传GPS的动作，并通知第三方***；
d)第三方***根据已有GPS信息，生成轨迹图，发送给***端，***端再将轨迹图下发到对应的联系人(组)展示，这样轨迹图就会出现在用户和其联系人(组)的信息交流记录当中，作为相互间的交流信息。
场景三：采集电视信息
在该场景的实施例中，采集电视信息的方法包括：
1，融合通信***和电视机厂商联合开发一个业务，用户电视有问题时可以和厂家的客服交流期间可以获取电视机的相关数据，用于定位问题；
2，在预置设备中进行预置：
A)信息交互流程定义：此信息交互流程分为启动业务、连接电视、采集电视信息，上传采集信息，转发采集信息共5个执行环节，每个执行环节间为顺序连接；图11是本发明实施例场景三的采集电视信息业务流程图，如图11所示；
B)执行环节1：启动业务；执行点：用户端；运行方式：触发；运行周期：单次运行；
执行任务：启动业务；
C)执行环节2：连接电视；执行点：用户端；运行方式：触发；运行周期：单次运行；
执行任务：电视厂商上传可执行代码，用于通过特定方式连接电视机；如：通过蓝牙进行连接、或通过WIFI进行连接等；
D)执行环节3：采集电视信息；执行点：用户端；运行方式：触发；运行周期：单次运行；执行任务：电视厂商上传可执行代码，用于和电视进行通讯，获取电视相关信息；
E)执行环节4：上传采集信息执行点：用户端；运行方式：触发；运行周期：单次运行；
执行任务：传送采集到的电视信息；
F)执行环节5：转发采集信息；执行点：***端；运行方式：触发；运行周期：单次运行；执行任务：通过标准协议，向第三方***向电视厂商发送采集到的信息；
3，用户使用说明：
a)用户在使用电视时遇到问题，可以跟电视厂商的客服进行交流；
b)交流期间，客服认为有必要收集电视的信息，则下发业务给客户，客户同意后，业务启动；
c)业务启动后，用户端执行电视厂商的可执行呈现，首先连接电视，然后采集电视信息，然后上传***端；
d)***端通过标准协议向电视厂商发送接收到的信息；
e)然后电视厂商可以分析上述信息，更准确的定位故障，解决用户的问题。
场景四：采集心率信息
在该场景的实施例中，采集心率信息的方法包括：
1，融合通信***和医院联合开发一个业务，定期采集用户的心率信息，用于监控用户的身体健康情况；
2，在预置设备中进行预置：
A)信息交互流程定义：此信息交互流程分为启动业务、连接和采集心率信息，上传心率信息，转发心率信息，共4个执行环节，每个执行环节间为顺序连接；图12是本发明实施例场景四的采集心率信息的流程图，如图12所示；
B)执行环节1：启动业务；执行点：用户端；运行方式：触发；运行周期：单次运行；
执行任务：启动业务；
C)执行环节2：连接和采集心率信息；执行点：用户端；运行方式：定时运行，设定定时周期为1天；运行周期：持续运行；执行任务：医院上传可执行代码，用于连接和收集心率信息；
D)执行环节3：上传心率信息；执行点：用户端；运行方式：定时运行，设定定时周期为1天；运行周期：持续运行；执行任务：上传用户的心率信息；
E)执行环节4：传送用户心率信息；执行点：***端；运行方式：定时运行，设定定时周期为1天；运行周期：持续运行；执行任务：通过标准 协议，向第三方***发送用户心率信息；
3，用户使用说明：
a)用户在使用业务时，首先通过点击启动业务，触发业务执行；
b)业务启动后，用户端连接和采集用户的心率信息(如：通过用户所带的手环)
c)采集后的心率信息首先上传给***端，***端再发送给医院；
d)医院就可以持续收集用户的心率信息，以监控用户的健康情况；
应当理解的是，上述针对可选实施例的描述较为详细，但不能因此而认为是对本申请专利保护范围的限制，本申请的专利保护范围应以所附权利要求为准。
本发明的实施例还提供了一种存储介质。可选地，在本实施例中，上述存储介质可以被设置为存储用于执行以下步骤的程序代码：
S1，获取融合通信中信息交互功能的预置信息，其中，该预置信息包括该信息交互功能的实现流程，该实现流程包括信息交互的执行环节和该执行环节的执行点，该执行点包括以下之一：该融合通信中的用户端以及该融合通信中的***端；
S2，将该预置信息同步到该用户端和该***端。
可选地，在本实施例中，上述存储介质可以包括但不限于：U盘、只读存储器(ROM，Read-Only Memory)、随机存取存储器(RAM，Random Access Memory)、移动硬盘、磁碟或者光盘等多种可以存储程序代码的介质。
可选地，本实施例中的示例可以参考上述实施例及可选实施方式中所描述的示例，本实施例在此不再赘述。
通过以上的实施方式的描述，本领域的技术人员可以清楚地了解到根据上述实施例的方法可借助软件加必需的通用硬件平台的方式来实现，当然也可以通过硬件，但很多情况下前者是更佳的实施方式。基于这样的理解，本申请的技术方案可以以软件产品的形式体现出来，该计算机软件产品存储在一个存储介质(如ROM/RAM、磁碟、光盘)中，包括若干指令用以使得一 台终端设备(可以是手机，计算机，服务器，或者网络设备等)执行本发明实施例所述的方法。
显然，本领域的技术人员应该明白，上述的本发明实施例的模块或步骤可以用通用的计算装置来实现，它们可以集中在单个的计算装置上，或者分布在多个计算装置所组成的网络上，可选地，它们可以用计算装置可执行的程序代码来实现，从而，可以将它们存储在存储装置中由计算装置来执行，并且在某些情况下，可以以不同于此处的顺序执行所示出或描述的步骤，或者将它们分别制作成多个集成电路模块，或者将它们中的多个模块或步骤制作成单个集成电路模块来实现。这样，本申请不限制于任何特定的硬件和软件结合。
以上所述仅为本发明的可选实施例而已，并不用于限制本申请，对于本领域的技术人员来说，本申请可以有多种更改和变化。凡在本申请的精神和原则之内，所作的任何修改、等同替换、改进等，均应包含在本申请的保护范围之内。
工业实用性
通过本发明实施例，解决了融合通信终端的应用范围有限的问题，扩展了融合通信的应用范围。

Claims (10)

  1. 一种融合通信交互方法，包括：
    获取融合通信中信息交互功能的预置信息，其中，所述预置信息包括所述信息交互功能的实现流程，所述实现流程包括信息交互的执行环节和所述执行环节的执行点，所述执行点包括以下之一：所述融合通信中的用户端以及所述融合通信中的***端；
    将所述预置信息同步到所述用户端和所述***端。
  2. 根据权利要求1所述的方法，其中，所述执行环节包括所述用户端执行的第一执行任务，所述第一执行任务包括以下至少之一：
    信息接收，所述信息接收包括以下之一：由所述用户端进行信息接收，由加载有可执行程序或组件的扩展设备进行信息接收；
    信息展示转发，所述信息展示转发包括以下之一：由所述用户端进行信息展示或转发，由加载有可执行程序或组件的扩展设备进行信息展示或转发。
  3. 根据权利要求1所述的方法，其中，所述执行环节包括第二执行任务，其中，在所述执行点为所述***端的情况下，执行所述第二执行任务，所述第二执行任务包括以下至少之一：
    接收所述用户端的信息；转发信息给所述用户端；接收第三方***的信息；转发信息给第三方***。
  4. 根据权利要求2或者3所述的方法，其中，所述执行环节包括所述执行点的运行方式，其中，所述运行方式包括触发运行和定时运行，所述触发运行是指依据预置触发事件，触发所述执行点执行所述执行任务；所述定时运行是指依据预置定时信息，所述执行点定时运行所述执行任务，其中，所述执行任务包括所述第一执行任务或者所述第二执行任务。
  5. 根据权利要求4所述的方法，其中，所述触发运行由所述信息交互功能的实现流程的上一执行点触发执行。
  6. 根据权利要求4所述的方法，其中，所述执行环节包括对所述执行点的运行周期的控制策略，其中，所述控制策略包括单次运行和持续运行，所 述单次运行指示所述执行点执行一次所述执行任务，所述持续运行指示所述执行点按照预置时间或者预置次数持续运行所述执行任务。
  7. 根据权利要求1所述的方法，其中，在将所述预置信息同步到所述用户端和所述***端之前，所述方法还包括：
    依据所述信息交互的修改信息或者删除信息，设置所述预置信息。
  8. 一种融合通信交互装置，包括：
    获取模块，设置为：获取融合通信中信息交互功能的预置信息，其中，所述预置信息包括所述信息交互功能的实现流程，所述实现流程包括信息交互的执行环节和所述执行环节的执行点，所述执行点包括以下之一：所述融合通信中的用户端以及所述融合通信中的***端；
    同步模块，设置为：将所述预置信息同步到所述用户端和所述***端。
  9. 根据权利要求8所述的装置，所述装置还包括：
    修改模块，设置为：在将所述预置信息同步到所述用户端和所述***端之前，依据所述信息交互的修改信息或者删除信息，设置所述预置信息。
  10. 一种融合通信交互***，包括：融合通信中的用户端，融合通信中的***端，信息交互预置设备；
    其中，所述信息交互预置设备设置为：获取融合通信中信息交互功能的预置信息，以及将所述预置信息同步到所述用户端和所述***端，其中，所述预置信息包括所述信息交互功能的实现流程，所述实现流程包括信息交互的执行环节和所述执行环节的执行点，所述执行点包括以下之一：所述融合通信中的用户端以及所述融合通信中的***端。
PCT/CN2016/085006 2015-12-25 2016-06-06 融合通信交互方法，装置及*** WO2016197897A1 (zh)

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